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Job Title: Help Desk Analyst Client: Healthcare Location: Remote in Miami, FL (onsite visits when needed) Duration: 6 month contract-to-hire Pay Rate: 21-27/hr (depending on exp) Required Skills & Experience 1. 1+ years' of help desk experience in a healthcare enterprise environment, 2. A/D and password reset experience, 3. Experience supporting large enterprises, 4. Experience with a ticketing system, 5. Bachelors' Degree Job Description South Florida’s leading healthcare system is seeking a Help Desk Analyst with 1+ years of experience to join its IT support team. The ideal candidate will have prior healthcare or imaging experience and be comfortable supporting enterprise users in a fast‑paced environment. This role requires hands‑on experience with password resets, Active Directory, Microsoft Office applications, and the use of a ticketing system to track and resolve issues. An A+ certification is strongly preferred, along with a solid foundation in troubleshooting hardware and software problems. The Help Desk Analyst will play a critical role in ensuring timely, high‑quality technical support for end users across the organization.

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Miami, FL

Job DescriptionDescription: Salary Range: $18.54-$20.60 hourly Benefits (The Good Stuff) • Non-Exempt: 2 WKS+ Vacation Paid*, • 12 Paid Holidays, • 12 PTO Paid Days, • Competitive Health Benefits Package, • Wellness Program Reimbursements up to $50/month, • Short Term Disability at NO COST, • Life Insurance & AD&D 2X Annual Salary at NO COST, • Employee Assistance Program, • Retirement Plan UP TO 6% Employer Funding, • Professional Development Opportunities, • Discounted On-Site Early Childhood Care, • Tuition Assistance for Early Education Degree Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami! United Way Miami, Inc. is hiring a Help Desk Technician to join our team. As Help Desk Technician at United Way Miami, you will provide technology support to all UW staff, both on campus and at managed sites. Principal Duties and Responsibilities: Help Desk Support. Provided desk-side and remote technical support to United Way and managed site staff; diagnosed and troubleshoot issues. Responsibilities include resetting passwords, unlocking user accounts, resolving network connectivity issues, installing peripheral devices, and setting up laptops and other mobile devices. Troubleshoot problem areas in a timely and accurate fashion; escalate issues to the Manage IT Support (MITS) vendor as needed. Conduct the new hire technology overview training and basic application training as needed. Managed the internal help desk ticket system and co-managed the ticket system. Provide excellent customer service by following up with staff to ensure tickets are handled promptly. • Inventory Management. Manage equipment inventory for UW, CFE, EHS, and MU, including desktops, mobile devices, and printers/copiers. Assist with upgrade projects and schedule changes to minimize disruptions. Organize equipment maintenance and warranty information. Work directly with vendors to troubleshoot and fix hardware and peripheral devices., • Audio Visual Technician. Managed and supported the audio-visual equipment in Ansin and CFE conference rooms. Coordinate equipment maintenance with vendors and the Campus Operations Manager. Train staff on how to use the equipment for all conference rooms on campus. Create user guides to assist presenters with system setup. Assist internal and external presenters with equipment setup as needed., • Telecommunications Manager. Responsible for managing user access to our telecommunications system. This includes moves, adds, and changes to user accounts, setting up and managing the auto attendant, call queues, phone sets, and video conferencing protocols. Purchase, configure, and install new equipment. Provide user training and create documentation. Requirements: Education Requirements: High School diploma or equivalent experience. Experience Requirements: Prefer at least one year of experience in IT. Technology Requirement: Experience working with various operating systems, such as Windows 10 and Apple iOS. Intermediate-level Microsoft Office 2019 and Office 365 applications. Other Essential Knowledge/Skills: Excellent communication and customer service skills required. Career Growth: We encourage you to grow through formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible. Apply with confidence! Research indicates that individuals may hesitate if they don't meet every requirement. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description What we do matters to ordinary people. Residential real estate is the world’s largest asset class and buying a home is often the biggest investment a person or family will ever make. But the residential property management industry is lagging behind when it comes to customer focus and digitalization. That’s why we formed Odevo Leading property management companies in the Nordics, UK, Germany and US have already joined forces to form Odevo and over the last 4 years Odevo revenues have grown 30-fold has grown to become a leading international player. Our ambition is to continue to grow rapidly organically and by attracting additional companies to join us in both existing and new markets. We deliver our property management services with custom developed software to simplify living and make life easier for property owners, association boards, residents and very importantly our own property management professionals. We make complex topics such as managing property finances and the daily maintenance of buildings easy and we automate time-consuming everyday tasks so people can spend more time on things that they really enjoy. We are a 7,000-employee company with a start-up mentality. We aspire to break new ground through innovation, and we actively cultivate a workplace where we can grow as individuals and have fun while achieving great things together. To continue our ambitious growth journey, we are now looking for people who share our vision to join us on a journey that will continue to transform the property management industry. About the Role As part of the IT Operations team, this role will be a part of our US-based Service Desk team, which supports multiple companies nationwide. This role involves supporting daily operations of the Service Desk and ensuring issues are resolved in a timely manner to end-users · Participate in the daily operations of the US Service Desk team, ensuring timely and effective resolution of technical issues for multiple companies. · Support Odevo US end-users with personalized first level support and day-to-day monitoring of network systems, servers, workstations, mobile devices, and peripherals in a complex multi-platform computing environment. · Create, modify, and/or resets user accounts on the Windows network, CINC System, and other applications as needed. · Participate in an IT organization that follows ITIL best practices to enhance service delivery. · Help the team develop and maintain documentation for IT support processes and procedures. · Ensure that our culture of fostering a collaborative and customer-focused environment helps our team be perceived as user-centric. · Establish that communication with customers comes first and that we look to resolve their needs in an effective and timely way. · Coordinate with multiple Odevo IT subject matter experts to resolve complex and nuanced software and access issues. · Climb, stoop, and/or kneel while installing/uninstalling PC equipment or other tasks. Who You Are · Organisationally savvy, with the ability to engage at all levels of an organisation. · Ability to articulate new ideas and concepts to technical and nontechnical audiences. · Excellent presentation, communication and interpersonal skills. · Ability to communicate complex problems in a non-technical and simplified manner. · Attention to detail and excellent analytic skills. · Well organized and able to work on own initiative. · Flexibility to travel within the US. · Trusted and respected as a team member with strong collaboration and active listening skills. · Displays intellectual curiosity and integrity. · Motivated and driven by achieving long-term business outcomes. · Ability to work effectively in a team environment and cross-functional teams. Experience · Associates degree, preferably in a technical field, or equivalent experience · A+, Network+, CCNA, or other technical certifications is a plus · Experience in a Service Desk or IT support analyst role · Excellent communication and interpersonal skills · Proficiency in using Service Desk ticketing software and remote management tools · Proficiency in Microsoft 365, Active Directory, and Microsoft Intune · Able to communicate fluently in English, both written and verbal · Understanding of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL) principles · Strong technical and troubleshooting skills specific to IT hardware, software, and cloud platforms · Awareness of the importance of Security and GDPR requirements

Job DescriptionAbout the Company At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role Flow is seeking a motivated and technically capable IT Support Technician to join the Information Technology team. This is a fully on-site position based out of Flow's headquarters in Miami, FL. The primary focus of this role is delivering reliable, responsive day-to-day technical support to end users at HQ — covering hardware, endpoints, and Flow's internal software and SaaS platforms. As part of the broader scope of the role, the technician will also provide on-site support to other Flow properties in the Miami area as needed. This position reports directly to the Head of IT and works closely with both HQ staff and property operations teams across the portfolio. A key part of the role involves partnering with local HR to ensure new hires have the equipment, access, and IT support they need from day one. The ideal candidate is technically grounded, service-oriented, and capable of managing a varied ticket queue independently while knowing when and how to escalate. Comfort driving to a remote property and resolving issues hands-on is part of the role's scope, but the day-to-day rhythm is rooted at HQ. Responsibilities End-User Hardware Support • Diagnose and resolve hardware issues on Windows and macOS endpoints including laptops, desktops, monitors, printers, and peripherals, • Perform hardware replacements and upgrades (RAM, SSD, batteries) as directed, • Coordinate warranty repairs and loaner equipment logistics across properties, • Maintain accurate hardware inventory records and asset tags for all managed devices, • Image and configure new devices using established MDM processes (Intune / JAMF) Flow Software and SaaS Support • Provide Tier 1 and Tier 2 support for Flow's internal software platform and business applications, • Assist users with login, access, and workflow issues within Flow's SaaS environment, • Escalate software defects and integration issues to the Head of IT or vendor support with clear documentation, • Support account provisioning and system access setup for new hires during onboarding, coordinating with HR to ensure access is ready on day one, • Assist with SSO and identity-related access issues (password resets, MFA enrollment, account unlocks) HR Partnership and Staff Onboarding • Partner closely with local HR to coordinate the full IT onboarding experience for new hires — ensuring equipment is ready, configured, and delivered on or before the employee's first day, • Attend or coordinate with HR for new hire start dates, providing device setup, account access, and a basic IT orientation to each incoming employee, • For employee offboarding, this role is responsible for requesting and collecting all company-issued equipment, logging each asset back into inventory, and ensuring devices are properly stored and staged for redeployment — access revocation and account closure are handled by the Head of IT, • Maintain a ready inventory of pre-imaged, deployment-ready devices to support HR's hiring timelines without delay, • Serve as the primary IT point of contact for HR on access provisioning questions, equipment requests, and new hire readiness On-Site Infrastructure and Networking • Perform basic network troubleshooting including connectivity, Wi-Fi, and DHCP issues at property locations, • Support structured cabling patching, switch port assignments, and AP reboots under IT guidance, • Assist with AV equipment support in conference rooms and common areas, • Maintain organized and labeled IT closets and network equipment at each property Ticketing and Documentation • Log, track, and resolve support requests through the IT ticketing system with thorough notes, • Document resolutions and contribute to the internal IT knowledge base, • Escalate unresolved issues to the Head of IT with clear context and troubleshooting steps already taken, • Provide regular on-site status updates and communicate maintenance windows to property managers Work Location • This is a fully on-site role based at Flow HQ in Miami, FL — remote and hybrid arrangements are not available, • The majority of work is performed at HQ; on-site visits to other Flow properties in Brickell, Downtown Miami, and Fort Lauderdable are part of the role's scope and will occur as needed (valid Florida driver's license and reliable vehicle required — mileage reimbursed), • Site visits are coordinated with the Head of IT and scheduled to minimize disruption to property operationsIdeal Background, • 1–4 years of IT support or help desk experience in a professional environment, • Working knowledge of Windows 10/11 and macOS — installation, configuration, and troubleshooting, • Experience troubleshooting hardware: laptops, desktops, printers, monitors, and peripherals, • Familiarity with SaaS platforms and cloud-based productivity tools (Microsoft 365, Google Workspace, or similar), • Basic networking knowledge: TCP/IP, DNS, DHCP, Wi-Fi, and VPN fundamentals, • Experience using an IT ticketing system (Zendesk, Jira Service Management, Freshservice, or similar), • Valid Florida driver's license with a clean driving record and reliable transportation, • Ability to work independently across multiple sites with minimal direct supervision, • Strong verbal communication skills with non-technical end usersPreferred Qualifications, • CompTIA A+ certification or equivalent vendor certification (Microsoft, Apple), • Experience with endpoint management platforms: Microsoft Intune or JAMF, • Familiarity with Active Directory / Microsoft Entra ID: user management, group policies, password resets, • Exposure to SSO, MFA enrollment, and basic identity management workflows, • Experience supporting hospitality, real estate, or property management environments, • Basic scripting knowledge (PowerShell or Bash) for automating repetitive tasks, • Experience with structured cabling, switch patching, or AV supportOther Requirements, • Must be able to lift and carry IT equipment up to 50 lbs, • Comfortable working in server rooms, IT closets, and under desks as needed, • Full-time on-site presence required — candidates must be local to or willing to commute daily to Miami, FL, • Must report to Flow HQ at the start of each workday, • Occasional after-hours or weekend support may be required for critical incidents or scheduled maintenance, • Periodic travel to Flow properties in Miami is within scope — mileage reimbursement provided per company policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Support Specialist is onsite and remote support for multiple client; applying time management and technical skills to ensure proper completions of support tickets. This is an in office position, and will be required to have their own car and report to our main office during working hours. RESPONSIBILITIES • Contact clients on support issues via Phone and Email, • Support multiple clients via remote session, • Able to troubleshoot onsite, new client issues with 3rd party vendors in a professional manner, • Able to work from home in a quiet area with Internet access. REQUIREMENTS • 2 years support specialist or Help Desk related support experience, • 2 years operating systems experience (Windows Server and workstations), • Network experience (2 years); ability to manage, maintain, troubleshoot and support simple network issues; i.e. connectivity from pc to switch to router., • Experience designing, installing and supporting networks in multiple environments for various clients., • Microsoft Certificates a plus., • Strong proficiency and understanding in Windows Domain workstation software installation and support, • Basic knowledge of Microsoft Office applications, • Demonstrated experience implementing IT projects., • Strong computer analysis and diagnostic skills with the ability to implement quick and effective solutions to network problems, • Proven dedication to enabling continuous operations, • Strong interpersonal and relationship-building skills, conducive to team development, • Excellent verbal and written communication skills, • Must possess a valid driver’s license and car as driving to client locations is required ** . Internal/External Contacts: • Daily interaction with multiple clients pertaining to technical issues. Working Conditions:

Job Description Support Specialist Level II will be required to go onsite and remote support for multiple clients; applying time management and technical skills to ensure proper completions of support tickets. Must be able to drive their own cars which will be reimbursed. RESPONSIBILITIES • Contact clients on support issues via Phone and Email, • Support multiple clients via remote session, • Escalation to Support Level I support, • Able to troubleshoot onsite, new client issues with 3rd party vendors in a professional manner, • Able to work from home in a quiet area with Internet access if needed, • Research and handle new technology projects REQUIREMENTS • 4 years support specialist or Help Desk related support experience, • 4 years operating systems experience (Windows Server and workstations), • Network experience (4 years); ability to manage, maintain, troubleshoot and support simple network issues; i.e. connectivity from pc to switch to router., • Experience designing, installing and supporting networks in multiple environments for various clients., • Microsoft Certificates a plus., • Strong proficiency and understanding in Windows Domain workstation software installation and support, • Advance knowledge of Microsoft Office applications, • Demonstrated experience implementing IT projects., • Strong computer analysis and diagnostic skills with the ability to implement quick and effective solutions to network problems, • Proven dedication to enabling continuous operations, • Strong interpersonal and relationship-building skills, conducive to team development, • Excellent verbal and written communication skills, • Must possess a valid driver’s license and car as driving to client locations is required and will be reimbursed. . Internal/External Contacts: • Daily interaction with multiple clients pertaining to technical issues. Working Conditions:

This Jobot Job is hosted by: Brendan Thomas Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $150,000 - $360,000 per year A bit about us: We’re seeking a Senior Family Law Attorney who wants to focus on practicing law—without the distractions. No admin headaches. No office politics. No micromanagement. Just meaningful, strategic family law work for clients who truly need your expertise. When you’re not billing, you’re off the clock. We mean it. This is a fully remote position, with occasional in-person court appearances in the San Francisco Bay Area. The rest of the time, you’re free to work from wherever you feel most productive—your home office, a sunny patio, or your favorite coffee shop. Why join us? Why This Role is Different • Zero admin, zero drama: Dedicated paralegals, legal assistants, and billing specialists handle the rest so you can focus on the law., • No “facetime” culture: We value results, not hours spent at a desk., • Elite back-end support: From digital case systems to seamless trial prep, we’ve built systems that let you excel without burnout., • Flexible caseload: Choose a workload that matches your goals—whether you want more free time or higher earnings., • High-quality clients: We attract and retain clients who are the right fit, ensuring your work is meaningful and rewarding., • Reputation-building support: If you want to present at CLEs, host webinars, or publish thought leadership, we’ll back you., • Collaborative, heart-forward culture: We prioritize professionalism, kindness, and respect—no egos, no drama., • Earning potential of $350K+ annually, • Monthly collections-based bonuses, • Client satisfaction bonuses for top reviews, • Origination bonuses for new clients, • Health and dental insurance, • 401(k) with employer match, • Unlimited PTO + paid holidays, • Tech stipend & CLE budget, • Partner track available for the right candidate Job Details Who You Are • 10+ years of California family law experience, • Licensed and in good standing with the CA State Bar, • Experienced with contested custody, support, and property division matters, • Excellent communicator—clear, confident, and compassionate, • Detail-oriented with strong documentation and ethical standards, • Comfortable using clean systems and structured processes, • Motivated to share knowledge and build a professional reputation, • Someone who prioritizes billing hours over client outcomes, • Someone who avoids accountability or struggles with communication Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job DescriptionDescription: Trax USA is currently recruiting for an Aviation Product Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • Ability to travel domestic/international is required for on-site training assignments., • On-call service for customer emergencies, • Experienced agents take on customer implementation projects, • Bachelor’s degree in aviation or related field OR at least 2-3 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Travel 50%+ (Domestically & Internationally) and a valid Passport are required., • Previous experience in the aviation field., • Must be tech savvy (possess computer skills)., • Must be able to travel domestically and internationally; short term/long term., • Adapt a friendly and helpful attitude when assisting our airline customers., • Outstanding Communication skills – both verbal and written., • Strong attention to detail., • Experience using other aviation software highly preferred., • Multilingual is a plus. Job type: Full time / Salaried Job Level: Senior - Experienced Job Location: Fully Onsite - Coral Gables Job Shift: First - 8a - 5p Remote: No TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project. TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Job DescriptionSalary: 140000 IT System Administrator Job Summary: This is a very hands on position in which the successful candidate is responsible for co-managing of the IT Infrastructure amongsst various offices in North America and Europe, including but not limited to administering, maintaining and securing all networks, hardware, software, database, and information systems. This position has partial responsibility for implementing new technologies to enhance the long-term operational and strategic goals of the company. Job Duties and Responsibilities: 1. Responsible for daily health check, monitoring, and security of internal environment including virtual hosts, application, mail and database servers, network switches and firewalls, remote access VPN, and users., 2. Administration and maintenance of Domain, Exchange, SQL and Application servers. Monitor daily performance and applies changes to improve performance., 3. Accountable for the internal help desk and ticket triage and responds to escalated help desk issues., 4. Accountable for maintaining up to date virus definitions on and scanning of all internal devices, 5. Systems administration using Group Policy, Active Directory, and other Windows Administrative features, 6. Oversee the administration of the companys WAN, WLAN, Wi-Fi networks and remote access., 7. Maintain and monitor companys backup on premise and offsite, 8. Support key applications for company and learn to enhance features using proprietary tools for better usability, 9. Manage IT on-boarding procedures and oversee all aspects to provide end users a smooth transition, 10. Manage projects within deadlines and provides weekly project status reports to manager, 11. Manage company assets and inventory accurately and provide bi-annual reports to management, 12. Ensure all IT SOPs are up to date and readily available for all staff and employees, 13. Provides on call (after hours, weekend and holiday) support as needed. Hiring Preferences Solid knowledge & experience with Windows Server, Active Directory, DNS, DHCP, and LDAP Solid knowledge & experience with Microsoft 365 Experience with commercial Wi-Fi networks Skills, Knowledge, Abilities Knowledge of computer network architecture Knowledge of computer operating systems Knowledge of computer hardware Knowledge of computer software Knowledge of network security Skills in troubleshooting Skills in problem solving Skills in logic and critical thinking Strong technical aptitude and ability to research and solve complex issues independently Good written communication skills Good listening skills Good verbal communication skills Good interpersonal skills Service oriented Patient Strong attention to detail Skills in manual dexterity Skills in mathematics Skills in time management Good leadership skills Disaster recovery plan programs Physical Requirements Ability to stand for long periods of time Ability to bend, squat or climb Ability to lift 50 pounds Performance Standards Consistently demonstrate a dedication to cost-effective information processing Improves companys productivity, efficiencies and profits through technology Configures user profile in accordance with established standards Applies proper network security Network available 24/7/365 Please submit resume to E-mail: Only those applicants meeting the above criteria will be short listed and contacted. We request that you do not make phone inquiries concerning this position.

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in the APAC region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • This position requires 50%+ of domestic and international travel. Job Level: Mid-level Job Location: Remote Remote: Yes

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in Singapore. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • This position requires 50%+ of domestic and international travel., • This position may require relocation. Job Level: Mid-level Job Location: Customer Site Remote: Yes

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in Amsterdam. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • This position requires 50%+ of domestic and international travel., • This position may require relocation. Job Level: Mid-level Job Location: Customer Site Remote: Yes

Job Description About us: ERG is a leading U.S. based, privately held, independent clinical research site company, and provider of clinical development services with an expertise in early and late stage neuroscience drug development. With 21 wholly owned clinical sites and 5 affiliated sites, we conduct in-patient and out- patient phase I-IV clinical research studies. ERG has 340+ in-patient beds, a large and growing database of patients suffering from mental illness, neurological disorders, sleep disorders, addictions, Acute and Chronic Pain, diabetes and other illnesses as well as normal healthy volunteers who participate in trials for the advancement of medicine. With access to over 32 million patients/subjects and 5000 + completed trials, ERG continues to grow its capabilities and expand into indications where there are tremendous unmet medical needs in the United States and globally. Job Description: The IT Support Administrator is responsible for all levels of IT support within Clinical Pharmacology of Miami (CPMI). Additionally, when appropriate, the IT Support Administrator will provide IT Support to Evolution Research Group (ERG) and Lotus. The IT Support Administrator responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. Responsibilities: This is a full-time hybrid position based out of the CPMI location in Miami. Although the IT Support Administrator could be asked to assist with other sites, their primary responsibility is supporting CPMI.This role reports directly to the IT Director The expected support includes: • Own and resolve end‑user IT issues through research, diagnosis, troubleshooting, and follow‑up, • Log, track, prioritize, and manage support tickets in accordance with SLAs, escalating issues as needed, • Following standard procedures for proper escalation of unresolved issues to the appropriate internal and external teams, • Administer and maintain company systems and infrastructure (Office 365, Azure AD, CTMS, Devana, RealTime, Devana, etc.), • Provide technical support to clients and clinical staff via in‑person, phone, email, and chat, • Perform employee onboarding/offboarding, device setup, and access management, • Maintain accurate documentation, system records, and device inventory, • Communicate recurring issues, prepare reports, and provide updates to IT leadership, • Ensure internal IT systems are up to date and operational Skills and Qualifications: • Education and experience, • BS degree in Information Technology, Computer Science or relevant field or on the job training equivalent, • Proven work experience as a Technical Support Tech, Desktop Support Engineer, IT Help, • Desk Technician or similar role, • Strong experience with Office 365 Administration, Windows environment and Azure AD management, • Networking experience – Unifi experience a plus, • Requirements, • Bi-lingual in English & Spanish is a requirement, • Ability to diagnose and troubleshoot basic technical issues, • Familiarity with remote desktop applications and help desk software, • Excellent problem-solving and communication skills, • Ability to provide step-by-step technical help, both written and verbal, • Excellent customer service skills, • Understands regulatory requirements, as well as Good Clinical Practices (GCP) and, • International Conference of Harmonization (ICH) guidelines., • This job will require flexibility in working hours to accommodate emergencies at the sites.

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in the EMEA region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • This position requires 50%+ of domestic and international travel., • This position may require relocation. Job type: Full time / Salaried Job Level: Mid-level Job Location: Remote Remote: Yes

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in the Sydney, Australia region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • This position requires 50%+ of domestic and international travel. Job Level: Mid-level Job Location: Remote Remote: Yes

Job DescriptionDescription: Trax USA is currently recruiting for an Aviation Product Support Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • Ability to travel domestic/international is required for on-site training assignments., • On-call service for customer emergencies, • Experienced agents take on customer implementation projects, • Bachelor’s degree in aviation or related field OR at least 2-3 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Travel 50%+ (Domestically & Internationally) and a valid Passport are required., • Previous experience in the aviation field., • Must be tech savvy (possess computer skills)., • Must be able to travel domestically and internationally; short term/long term., • Adapt a friendly and helpful attitude when assisting our airline customers., • Outstanding Communication skills – both verbal and written., • Strong attention to detail., • Experience using other aviation software highly preferred., • Multilingual is a plus. Job type: Full time / Salaried Job Level: Entry-mid Job Location: Fully Onsite - Coral Gables Job Shift: First - 8a - 5p Remote: No TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project. TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in London, England. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • This position requires 50%+ of domestic and international travel. Job Level: Mid-level Job Location: Remote Remote: Yes

The IT Help Desk Support must have excellent problem-solving skills in order to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members. In addition to offering competitive pay, we provide employees with a robust set of u

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Additionally, you will facilitate the transition of client environments from in-house IT teams to Ensono's managed services, potentially overseeing numerous migrations or projects simultaneously. We are primarily a client-facing business, yet we facilitate remote work options as much as possible, en

Completion of 60 semester credits to include 15 semester credits in a computer related field and one year of relevant experience are required; OR completion of a vocational or trade school program and one year of relevant experience; OR High School Diploma or GED and two years of relevant experience

The incumbent must communicate effectively and build liaisons with business partners to facilitate and enhance the taxpayer experience of doing business with the Miami-Dade County Office of the Tax Collector. Recruitment Notes The Tax Collector IT Computer Technician 2 position completes technical

Key Responsibilities Design, implement, and maintain hybrid cloud infrastructure spanning on-premises and cloud platforms Manage enterprise directory services including Active Directory, LDAP, and identity management systems Oversee virtualized infrastructure using VMware, Hyper-V, or similar techno

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Key Responsibilities Lead enterprise-wide IT infrastructure projects, including data center operations, cloud migrations, and IT automation initiatives Oversee virtualization platforms, network infrastructure, and enterprise-level Active Directory environments Implement IT governance frameworks, cyb

Key Responsibilities Lead enterprise-wide IT infrastructure projects, including data center operations, cloud migrations, and IT automation initiatives Oversee virtualization platforms, network infrastructure, and enterprise-level Active Directory environments Implement IT governance frameworks, cyb