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Job DescriptionDescription: Trax USA is currently recruiting for an Aviation Product Support Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • Ability to travel domestic/international is required for on-site training assignments., • On-call service for customer emergencies, • Experienced agents take on customer implementation projects, • Other duties as assigned.Requirements: Educational and Skills Requirements • Bachelor’s degree in aviation or related field OR at least 2-3 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Travel 50%+ (Domestically & Internationally) and a valid Passport are required., • Previous experience in the aviation field., • Must be tech savvy (possess computer skills)., • Must be able to travel domestically and internationally; short term/long term., • Adapt a friendly and helpful attitude when assisting our airline customers., • Outstanding Communication skills – both verbal and written., • Strong attention to detail., • Experience using other aviation software highly preferred., • Multilingual is a plus. Job type: Full time / Salaried Job Level: Entry-mid Job Location: Fully Onsite - Coral Gables Job Shift: First - 8a - 5p Remote: No TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project. TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in the Sydney, Australia region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers. Other requirements: • This position requires 50%+ of domestic and international travel., • This position may require relocation. Job type: Full time / Salaried Job Level: Mid-level Job Location: Remote Remote: Yes

Job DescriptionSalary: 140000 IT System Administrator Job Summary: This is a very hands on position in which the successful candidate is responsible for co-managing of the IT Infrastructure amongsst various offices in North America and Europe, including but not limited to administering, maintaining and securing all networks, hardware, software, database, and information systems. This position has partial responsibility for implementing new technologies to enhance the long-term operational and strategic goals of the company. Job Duties and Responsibilities: 1. Responsible for daily health check, monitoring, and security of internal environment including virtual hosts, application, mail and database servers, network switches and firewalls, remote access VPN, and users., 2. Administration and maintenance of Domain, Exchange, SQL and Application servers. Monitor daily performance and applies changes to improve performance., 3. Accountable for the internal help desk and ticket triage and responds to escalated help desk issues., 4. Accountable for maintaining up to date virus definitions on and scanning of all internal devices, 5. Systems administration using Group Policy, Active Directory, and other Windows Administrative features, 6. Oversee the administration of the companys WAN, WLAN, Wi-Fi networks and remote access., 7. Maintain and monitor companys backup on premise and offsite, 8. Support key applications for company and learn to enhance features using proprietary tools for better usability, 9. Manage IT on-boarding procedures and oversee all aspects to provide end users a smooth transition, 10. Manage projects within deadlines and provides weekly project status reports to manager, 11. Manage company assets and inventory accurately and provide bi-annual reports to management, 12. Ensure all IT SOPs are up to date and readily available for all staff and employees, 13. Provides on call (after hours, weekend and holiday) support as needed., 14. Performs all other duties as requested. Hiring Requirements (Education, experience, certifications, etc.) Must Have Experience of 5+ years in Windows platform (Server and Client-side) Experience of 3+ years in Miraki or similar networking appliances (firewalls, routers, switches, etc.) is required High-Level of communication (written and verbal) Hiring Preferences Solid knowledge & experience with Windows Server, Active Directory, DNS, DHCP, and LDAP Solid knowledge & experience with Microsoft 365 Experience with commercial Wi-Fi networks Skills, Knowledge, Abilities Knowledge of computer network architecture Knowledge of computer operating systems Knowledge of computer hardware Knowledge of computer software Knowledge of network security Skills in troubleshooting Skills in problem solving Skills in logic and critical thinking Strong technical aptitude and ability to research and solve complex issues independently Good written communication skills Good listening skills Good verbal communication skills Good interpersonal skills Service oriented Patient Strong attention to detail Skills in manual dexterity Skills in mathematics Skills in time management Good leadership skills Disaster recovery plan programs Physical Requirements Ability to stand for long periods of time Ability to bend, squat or climb Ability to lift 50 pounds Performance Standards Consistently demonstrate a dedication to cost-effective information processing Improves companys productivity, efficiencies and profits through technology Configures user profile in accordance with established standards Applies proper network security Network available 24/7/365 Please submit resume to E-mail: people@quantfury.com Only those applicants meeting the above criteria will be short listed and contacted. We request that you do not make phone inquiries concerning this position.

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in Singapore. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers. Other requirements: • This position requires 50%+ of domestic and international travel., • This position may require relocation., • Ability to work in Singapore Job type: Full time / Salaried Job Level: Mid-level Job Location: Customer Site Remote: Yes

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in London, England. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers. Other requirements: • This position requires 50%+ of domestic and international travel., • This position may require relocation. Job type: Full time / Salaried Job Level: Mid-level Job Location: Remote Remote: Yes

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in the APAC region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers. Other requirements: • This position requires 50%+ of domestic and international travel., • This position may require relocation. Job type: Full time / Salaried Job Level: Mid-level Job Location: Remote Remote: Yes

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in the EMEA region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers. Other requirements: • This position requires 50%+ of domestic and international travel., • This position may require relocation. Job type: Full time / Salaried Job Level: Mid-level Job Location: Remote Remote: Yes

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in Amsterdam. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers. Other requirements: • This position requires 50%+ of domestic and international travel., • This position may require relocation., • Ability to work in EU / Netherlands Job type: Full time / Salaried Job Level: Mid-level Job Location: Customer Site Remote: Yes

Job Description Support Specialist Level II will be required to go onsite and remote support for multiple clients; applying time management and technical skills to ensure proper completions of support tickets. Must be able to drive their own cars which will be reimbursed. RESPONSIBILITIES • Contact clients on support issues via Phone and Email, • Support multiple clients via remote session, • Escalation to Support Level I support, • Able to troubleshoot onsite, new client issues with 3rd party vendors in a professional manner, • Able to work from home in a quiet area with Internet access if needed, • Research and handle new technology projects REQUIREMENTS • 4 years support specialist or Help Desk related support experience, • 4 years operating systems experience (Windows Server and workstations), • Network experience (4 years); ability to manage, maintain, troubleshoot and support simple network issues; i.e. connectivity from pc to switch to router., • Experience designing, installing and supporting networks in multiple environments for various clients., • Microsoft Certificates a plus., • Strong proficiency and understanding in Windows Domain workstation software installation and support, • Advance knowledge of Microsoft Office applications, • Demonstrated experience implementing IT projects., • Strong computer analysis and diagnostic skills with the ability to implement quick and effective solutions to network problems, • Proven dedication to enabling continuous operations, • Strong interpersonal and relationship-building skills, conducive to team development, • Excellent verbal and written communication skills, • Must possess a valid driver’s license and car as driving to client locations is required and will be reimbursed. . Internal/External Contacts: • Daily interaction with multiple clients pertaining to technical issues. Working Conditions: • 70% of the work will be performed at client locations where workspace conditions will vary. Must be able to lift, carry, and reposition all parts of user workstations, network appliances, and printers. There will be consecutive hours spent sitting in front of a computer monitor, utilizing a keyboard and mouse. Some work may be done from home and will necessitate a dedicated quiet workspace with internet access and Internet port available for work phone (Provided by ADS) and laptop to remote client PC’s and Server is also necessary. Company DescriptionADS Technology provides timely and reliable IT support for businesses in South Florida, with consultants that are trained in the latest information technology solutions so that our clients can benefit from the best practices in the industry, and in not have to hire a full-time IT person or team. ADS is now expanding its Security and Cabling department, as well as expanding its helpdesk/networking group.ADS Technology provides timely and reliable IT support for businesses in South Florida, with consultants that are trained in the latest information technology solutions so that our clients can benefit from the best practices in the industry, and in not have to hire a full-time IT person or team. ADS is now expanding its Security and Cabling department, as well as expanding its helpdesk/networking group.

Job Description Support Specialist is onsite and remote support for multiple client; applying time management and technical skills to ensure proper completions of support tickets. This is an in office position, and will be required to have their own car and report to our main office during working hours. RESPONSIBILITIES • Contact clients on support issues via Phone and Email, • Support multiple clients via remote session, • Able to troubleshoot onsite, new client issues with 3rd party vendors in a professional manner, • Able to work from home in a quiet area with Internet access. REQUIREMENTS • 2 years support specialist or Help Desk related support experience, • 2 years operating systems experience (Windows Server and workstations), • Network experience (2 years); ability to manage, maintain, troubleshoot and support simple network issues; i.e. connectivity from pc to switch to router., • Experience designing, installing and supporting networks in multiple environments for various clients., • Microsoft Certificates a plus., • Strong proficiency and understanding in Windows Domain workstation software installation and support, • Basic knowledge of Microsoft Office applications, • Demonstrated experience implementing IT projects., • Strong computer analysis and diagnostic skills with the ability to implement quick and effective solutions to network problems, • Proven dedication to enabling continuous operations, • Strong interpersonal and relationship-building skills, conducive to team development, • Excellent verbal and written communication skills, • Must possess a valid driver’s license and car as driving to client locations is required . Internal/External Contacts: • Daily interaction with multiple clients pertaining to technical issues. Working Conditions: • 70% of the work will be performed at client locations where workspace conditions will vary. Must be able to lift, carry, and reposition all parts of user workstations, network appliances, and printers. There will be consecutive hours spent sitting in front of a computer monitor, utilizing a keyboard and mouse. Some work may be done from home and will necessitate a dedicated quiet workspace with internet access and Internet port available for work phone (Provided by ADS) and laptop to remote client PC’s and Server is also necessary. Company DescriptionADS Technology provides timely and reliable IT support for businesses in South Florida, with consultants that are trained in the latest information technology solutions so that our clients can benefit from the best practices in the industry, and in not have to hire a full-time IT person or team. ADS is now expanding its Security and Cabling department, as well as expanding its helpdesk/networking group.ADS Technology provides timely and reliable IT support for businesses in South Florida, with consultants that are trained in the latest information technology solutions so that our clients can benefit from the best practices in the industry, and in not have to hire a full-time IT person or team. ADS is now expanding its Security and Cabling department, as well as expanding its helpdesk/networking group.

Job DescriptionJoin the Nalley Consulting team at Southcom HQ. Position: Help Desk Representative LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / Off-site Office: U.S. SOUTHERN Command J2 Required clearance: No Required education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or three (3) years of equivalent experience in IT support. Required Experience: • Demonstrated experience in resolving Tier 1 and Tier 2 support tickets, assisting with enterprise device provisioning, and maintaining IT asset tracking systems., • Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required., • Knowledge and capability to provide technical support for cloud-based and on-premises environments, ensuring timely and effective resolution of IT-related issues., • Must be proficient in IT troubleshooting methodologies, ticketing system usage (e.g., JIRA, ServiceNow), and customer service best practices., • Strong skills in incident resolution, remote desktop support, and end-user assistance are required. Desired Qualifications:, • CompTIA A+, ITIL Foundation Certification, or Microsoft Certified: Modern Desktop Administrator Associate. ABOUT NALLEY CONSULTING Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states. Nalley Consulting fringe benefits include: • Excellent medical, dental, and vision benefits, • PTO, • 11 paid federal holidays, • Tuition assistance, • Paid military-reserve leave, • Paid parental leave for birth or adoption, • 401k matching up to 5 percent of the base salary, • Flex time, • Company-paid short-term disability, long-term disability, and life insurance. Powered by JazzHR Haz8vCD7Vl

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionJoin the Nalley Consulting team at Southcom HQ. Position: Help Desk Support Engineer LCAT: Jr Location: SOUTHCOM HQ, Doral, FL / Off-site Office: U.S. SOUTHERN COMMAND J2 Required clearance: No Required education: Associate’s degree in Information Technology, Computer Science, or a related field, or three (3) years of equivalent experience in IT support. Description: • Provide technical support and training for end-users of JIRA and GitLab, ensuring efficient system adoption and issue resolution., • Establish a structured workflow for tracking Service Level Agreement (SLA) adherence, integrating automated notifications and escalation procedures within JIRA., • Submit the Quarterly Ticketing & Version Control Optimization Review, assessing ticket resolution performance, workflow inefficiencies, and recommended process improvements. Required Experience:, • Possess the knowledge and capability to provide technical support for JIRA, GitLab, and other IT management tools, ensuring users receive prompt issue resolution and training., • Must be proficient in troubleshooting software issues, managing user access, and supporting cloud-based IT applications., • Strong customer service and documentation skills are required., • Must have demonstrated experience in resolving user access issues, troubleshooting software functionality, and providing technical training., • Experience with IT help desk ticketing systems, remote desktop support, and incident response is required. Desired Qualifications:, • Desirable but not required certifications include CompTIA A+, ITIL Foundation Certification, or Microsoft Certified: Modern Desktop Administrator Associate. ABOUT NALLEY CONSULTING Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states. Nalley Consulting fringe benefits include: • Excellent medical, dental, and vision benefits, • PTO, • 11 paid federal holidays, • Tuition assistance, • Paid military-reserve leave, • Paid parental leave for birth or adoption, • 401k matching up to 5 percent of the base salary, • Flex time, • Company-paid short-term disability, long-term disability, and life insurance. Powered by JazzHR ok2Kdk36h8

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Miami, FL

Job DescriptionJoin the Nalley Consulting team at Southcom HQ. Position: Help Desk Lead LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / On-site Office: U.S. SOUTHERN Command J2 Required clearance: TS/SCI Required education: Bachelor's degree in Information Technology, Computer Science, or a related field, or five (5) years of equivalent experience in IT service management. Description: • Manage global authentication support operations, ensuring efficient troubleshooting of user access issues related to IAM, security policies, and cloud authentication systems., • Develop and enforce Service Level Agreements (SLAs) for response times, ticket resolution, and escalation procedures., • Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or JIRA, ensuring structured ticket tracking and reporting., • Provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies., • Submit the Help Desk Performance & Support Metrics Report, detailing ticket resolution rates, user support trends, and SLA adherence. Required Experience:, • Demonstrated experience in managing a help desk team, implementing IT support workflows, and ensuring Service Level Agreement (SLA) compliance., • Experience with remote desktop management, enterprise device provisioning, and IT asset tracking is required., • Proposed personnel possess the knowledge and capability to lead and manage a technical help desk team, ensuring high-quality IT support services for cloud-based and on-premises environments., • Must be proficient in ITIL service management principles, troubleshooting methodologies, and ticketing system administration (JIRA, ServiceNow)., • Strong customer service, team leadership, and incident resolution skills are required. Desired Qualifications: • ITIL Foundation Certification, Microsoft Certified: Modern Desktop Administrator Associate, or CompTIA A+. ABOUT NALLEY CONSULTING Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states. Nalley Consulting fringe benefits include: • Excellent medical, dental, and vision benefits, • PTO, • 11 paid federal holidays, • Tuition assistance, • Paid military-reserve leave, • Paid parental leave for birth or adoption, • 401k matching up to 5 percent of the base salary, • Flex time, • Company-paid short-term disability, long-term disability, and life insurance. Powered by JazzHR 9G4SHm5HWR

Senior Help Desk Techs will also assist with integrating multiple systems to the company's program. The Help Desk Technician is responsible for providing customer service support to individuals and businesses. Software company is hiring an experienced Help Desk Tech.

Collaborate with IT team members to develop and implement IT policies and procedures. Familiarity with Active Directory, Office 365, and other business applications. Strong attention to detail and ability to multitask.

With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally. United by shared values, the University community works together to build an environment defined by p

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Being a Dasher with DoorDash gives you the flexibility to earn extra cash on your terms. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal,

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Being a Dasher with DoorDash gives you the flexibility to earn extra cash on your terms. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal,

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Being a Dasher with DoorDash gives you the flexibility to earn extra cash on your terms. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal,

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Being a Dasher with DoorDash gives you the flexibility to earn extra cash on your terms. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal,

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Being a Dasher with DoorDash gives you the flexibility to earn extra cash on your terms. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal,

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Being a Dasher with Door