Trabajos it help desk remote en Atlanta, GeorgiaCrear alertas

Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. J ob Tit le : Patient Care Advocate Job Location: Remote Eligible Locations: Candidates must reside in one of the listed counties to be considered for this role. • Florida: Brevard County, Broward County, Palm Beach, • Georgia: Sumter County, Jefferson County, Rockdale County, Fulton County, Douglas County, Decalb Count, Bulloch County, Newton Countu and Cherokee County, • Ohio: Miami County, Mahoning County, Trumbull County, • Texas: Tarrant County, Dallas County, Harris County, Travis County and Williamson County, • Mississip: Forrect County, Hinds County and Lee County, • Alabama: Autauga County, Montgomery County, • Arkansas: Desha County, • Maryland: Baltimore County, • Pennsylvania: Elk County, • South Carolina: Dorchester County and York County About Us: We are a dedicated team focused on improving access to affordable prescription medications for patients. By partnering with insurance companies, healthcare providers, and pharmacies, we work to reduce the financial burden of medications, ensuring that patients can access the treatments they need without excessive costs. Role Overview: As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment. What You'll Do: • Patient Enrollment & Eligibility : Assist patients with enrolling in the program, ensuring all necessary personal and insurance information is provided and verifying eligibility., • Prescription Coverage : Help patients confirm that their prescribed medications are covered under the program, and manage the approval process for eligible medications., • Cost-Sharing & Payment : Reduce patients' out-of-pocket costs by applying the program benefits. Manage copayments, coinsurance, and assist with additional copay assistance when applicable., • Prescription Fulfillment : Coordinate with participating pharmacies to ensure the correct application of benefits during prescription filling, ensuring patients pay the reduced amount., • Refills & Continued Use : Support patients by ensuring they continue receiving medications at reduced costs, monitoring adherence to medication regimens, and ensuring continued eligibility., • Program Renewal & Updates : Guide patients through annual renewals and inform them about any updates to the program or medication formulary. What We're Looking For: • Experience in healthcare, insurance, or customer service (experience with prescription assistance programs is a plus), • Strong attention to detail and ability to navigate complex processes, • Excellent communication skills for working with patients, healthcare providers, and pharmacies, • A genuine passion for helping others and making a positive impact on their healthcare access, • The ability to work efficiently and collaboratively within a team environment S ucce ss Factors for Working from Home • Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise., • Ergonomics : A comfortable desk and chair setup that allows for the proper installation of necessary equipment., • Reliable Internet Connection : Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream., • Quiet, Distraction-Free Workspace : A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions., • Tech-Savvy : Comfort with technology and ability to learn new systems quickly., • Self-motivation & Independence : Ability to stay productive and manage your time effectively in a remote environment., • Communication Skills : Strong verbal and written communication skills, especially in a virtual setting., • Adaptability : Ability to adapt to changing technologies and procedures while working remotely. C ompe nsation & Perks • Hourly Pay : $15 per hour, • Company-Provided Equipment: All necessary equipment will be provided., • Comprehensive Benefits : Full health insurance package including medical, dental, and vision coverage., • Cell Phone Benefits : $25/month per line for unlimited phone, text, and data (restrictions may apply)., • Generous Referral Program : Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts., • Comprehensive Training : Paid training to ensure you are fully prepared for success., • Career Growth : Opportunities for career advancement and professional development within a leading healthcare provider., • Work-from-Home Convenience : Save time, and money, and reduce your environmental footprint., • Inclusive Culture : We are an Equal Opportunity Employer, including individuals with disabilities and veterans. What Success Looks Like: • Reduced out-of-pocket costs for patients through effective cost-sharing and copay assistance, • Timely and accurate processing of prescription claims and approvals, • High patient satisfaction with the program's support and streamlined experience, • Compliance with program requirements and monitoring of patient eligibility for ongoing assistance Why Join Us? • Be part of a team that makes a real difference in patients' lives by reducing the cost of necessary medications, • Opportunity for professional growth in the healthcare and insurance sectors, • Competitive compensation and benefits package, • A collaborative, supportive, and innovative work culture Ready to Make an Impact? Join us in making prescription medications more affordable and accessible for those who need them most. If you're ready to help make a difference, we'd love to hear from you! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Description IT Service Representative (IT Help Desk) Location: Hybrid, Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Health insurance, • Life insurance, • Paid time off Our mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people. Position Summary As an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service. What You'll Do • Serve as the first line of IT support for staff via phone, email, and ticketing system., • Resolve Tier 1 issues (hardware, software, network, applications)., • Track, document, and follow up on support tickets., • Escalate issues to Tier 2 teams when necessary., • Provide user training and support on IT equipment and software., • High school diploma or equivalent (required)., • 1+ year technical support experience or internship., • 1 IT certification or 2-year Associate's degree., • Strong troubleshooting and customer service skills., • Experience with ticketing systems, MS Office, and remote support tools., • Competitive pay + benefits package., • Opportunities for career growth and certifications., • Supportive, mission-driven team environment. Job Posted by ApplicantPro

Job Description Company Overview Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more. Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-growing company focusing on providing innovative cloud-based software. The Incident IQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on the IncidentIQ platform to manage and deliver mission-critical services. Since the company's founding, Incident IQ has built a culture focused on customer success and product leadership; we are passionate about helping school districts achieve operational efficiency. Incident IQ's environment is inclusive and transparent, and our team members are respected and valued contributors who consistently exhibit openness, integrity, collaboration, enthusiasm, and effort. Senior Graphic Designer Overview: As we scale, we're looking for a Senior Graphic Designer to help shape and elevate the Incident IQ brand through compelling, strategic design. This role will bring creative concepts to life across digital and print channels, ensuring our brand identity is consistent, innovative, and aligned to the needs of K-12 audiences. This senior-level individual contributor role is ideal for a designer who thrives on turning strategy into visuals, partnering with marketers and copywriters, and balancing hands-on execution with brand stewardship. This position is hybrid-preferred in our Atlanta office but offers flexibility for remote candidates. Senior Graphic Designer Responsibilities: Brand Stewardship • Evolve and enforce Incident IQ's brand guidelines to ensure consistency across all touchpoints, • Build and maintain scalable brand systems, reusable templates, design patterns, and asset libraries for efficiency and consistency Design for Digital & Print • Lead creative development, from concept to delivery, of a variety of marketing assets for campaigns, web, email, social, events, presentations, and print, • Prepare files optimized for each channel's requirements (social vs. web vs. print), • Incorporate illustration, product imagery, and layout expertise into projects Bring Strategy to Life • Translate marketing and product messaging into compelling visuals for brand visibility and business development, • Assist in developing creative direction and building clear creative briefs in collaboration with the Creative Services Manager, Demand Gen team, and external partners, • Apply audience-centered design thinking, ensuring visuals resonate with target personas and stakeholders, • Ability to translate complex campaign goals into cohesive, story-driven visuals that reinforce key messaging across multiple touchpoints Collaborate Across Teams • Partner with Demand Gen, Creative Services/Content, Product Marketing, Events, and Sales Enablement teams to align visual and verbal messaging, • Coordinate and collaborate with freelance or agency partners to ensure brand consistency and quality, leading design reviews as needed, • Provide clear communication and project updates to creative leadership and stakeholders Stay Innovative • Keep up with design trends, tools, and technologies to keep creative work fresh and impactful, • Leverage performance data and stakeholder feedback to continuously refine design approaches and maximize business impact Senior Graphic Designer Requirements: • 5–8+ years of professional design experience in marketing, communications, • Strong portfolio demonstrating expertise in both digital and print design, • Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), • Ability to balance creative vision with strategic goals, translating concepts into visuals that drive engagement, • Strong understanding of platform-specific design best practices (social, email, web, print), • Strong understanding of accessibility best practices (color contrast, typography, alternative formats) to ensure visuals are inclusive and ADA-compliant, • Excellent communication and collaboration skills — comfortable presenting design decisions and incorporating feedback, • Highly organized, detail-oriented, and able to manage multiple projects simultaneously, • Familiarity with digital marketing environments, including accessibility, responsive design, and file optimization, • Organized and proactive, with strong project management and collaboration skills Senior Graphic Designer Nice to Have: • Experience collaborating on or editing copy to ensure cohesive messaging, catering to each channel, • Knowledge of other design tools, like Canva or Figma, • Knowledge of AI-assisted design tools, and how they can enhance workflows, • Comfort analyzing campaign results to inform design improvements, • Knowledge of web design best practices, • Basic knowledge of designing for motion graphics or video, • Experience in B2B SaaS or education technology marketing What makes Incident IQ different: • We facilitate whole-person growth where employees can develop personally as well as professionally., • We offer an energetic and collaborative environment; everyone's opinion matters!, • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!, • We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO). Incident IQ is an Equal Opportunity Employer

Job Description JOB SUMMARY: · The Field Engineer establishes and maintains network performance by building configurations and connections; troubleshooting network problems. They are the face of our company and Field Engineers are expected to provide exceptional Customer Service while onsite. · When not in the Field you will work from our office. JOB DUTIES: · Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards. · Installing, removing, or swapping equipment · Work onsite at client location to implement voice and network equipment. · Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. · Secures network system by establishing and enforcing policies; defining and monitoring access. · Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. · Accomplishes information systems and organization mission by completing related results as needed. · Reporting network operational status by gathering, prioritizing information; managing projects. · Assist with Disaster Recovery operations · Work in a 24/7 shift environment · Work as a member of the team, cooperate and assist other members. · Acts as technical liaison between clients, customers and vendors to resolve issues · Provide one on one application support as needed · Act as helpdesk escalation point by providing technical support via telephone and remote access · Essential duties for this position include but not limited to the following: able to stand or walk for long periods of time. Safely lift and/or move up to seventy (70) pounds on occasions as well frequently walk, sit, and perform functions with each hand and arm. Ability to climb ladders, stoop, bend and reach for extended periods of time. SKILLS AND QUALIFICATIONS: · Understanding of the OSI networking model · Network Monitoring experience · Knowledge of various WAN/MAN/LAN/WLAN technologies for office interconnectivity · Firewall experience · Strong knowledge and relevant experience with Microsoft based networking technologies such as DNS, WINS, DHCP, SMTP, HTTP, FTP · Network setup, administration and monitoring using concepts of SNMP, IPSec, VLANS, IDS · Experience with Cisco or Ubiquiti routers, switches and wireless access points · Experience with Cisco or Grandstream VoIP systems · Maintain network security authentication including IP telephony security, application security, anti-virus, user authentication, etc. · Knowledge of and experience with enterprise scale Windows technologies such as Server platforms, Desktop platforms, Exchange Environments, Active Directory, IIS, Windows Clustering, Virtualization and Collaboration tools is required · In-depth knowledge of Microsoft Windows Server (2012-2019) running on 32-bit and 64-bit hardware · Knowledge of Windows Server (2012-2019) administration required; for example, file and share permissions, user administration, security, networking and storage administration · Intermediate server and LAN administration experience · Perform systems backups and recovery procedures · Perform routine maintenance and upgrades for IT infrastructure · Configure applications: SharePoint a plus · Develop, document and maintain standard operating procedures and configuration · Web servers (such as Apache HTTPD) · Fundamental knowledge of Azure and Office 365. · Clearing server error logs and reporting any failures · Install, de-commission and document hardware and software requests as needed · VMware knowledge · Experience with load balancer products · Knowledge of installing, troubleshooting, repairing, and supporting network, server, computer, phone system, and printer hardware · Windows through to version 10 on workstations and laptops TRAVEL: · Up to 50-80% travel PREFFERED CERTIFICATIONS: · Microsoft Certifications (MCP, MCSE, MCSA) · Accredited College Degree in related field or 3-5 Years’ Cisco or Ubiquiti Switching/Routing and Network Administration related experience Company DescriptionThink Anew is a Managed Services company serving Long Term Care and Senior Living organizations. Our solutions include, but are not limited to telecom solutions, data migrations, security solutions, cloud hosting, and backup/disaster recovery services. Our help desk team of engineers support our solutions 24/7/365. Do you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit and submit your resume. With us, your future is bright!Think Anew is a Managed Services company serving Long Term Care and Senior Living organizations. Our solutions include, but are not limited to telecom solutions, data migrations, security solutions, cloud hosting, and backup/disaster recovery services. Our help desk team of engineers support our solutions 24/7/365.\r\n\r\nDo you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit and submit your resume. With us, your future is bright!

Job Description Do you thrive when things run smoothly and love bringing order to complexity? Are you organized, detail-oriented, and self-motivated? Are you a strategic thinker and content creator who can serve as a thought partner to executives—drafting compelling memos, speeches, and presentations that move ideas forward? Do you spot the critical details others miss and bring clarity to ambiguity? Are you passionate about Gas South's purpose of being a Fuel for Good and energized by the opportunity to drive meaningful impact? Do you bring optimism, initiative, and a spirit of service to everything you do? Then this Executive Business Partner role may be for you! As the Executive Business Partner, you'll support the President/CEO, the Chief Legal and People Officer (CLPO), and the legal and governmental affairs organization—not just through high-level administrative leadership, but by driving strategic initiatives and special projects that advance our mission. You'll lead and coordinate cross-functional efforts, conduct research and analysis, and help translate ideas into action. You'll also draft executive communications and presentations, liaise with board members, key customers, and business partners, and manage calendars, travel, and meeting logistics. Your work will be instrumental in ensuring our senior leadership team operates with focus, alignment, and impact. Are you a fit? A successful candidate for this role is proactive and solutions-oriented—always looking for ways to improve processes, drive progress, and make things more efficient. You bring a strong can-do attitude and exceptional work ethic, with a sharp focus on follow-through and the details that matter. You value diversity and build trusted relationships grounded in honesty, discretion, and integrity. You're resourceful and thrive in dynamic environments, bringing creativity, strong communication, and collaborative energy to every project. As a strategic contributor, you anticipate the needs of executive leadership, manage confidential information with care, and navigate complex schedules and priorities with ease. You're a highly organized professional who's ready to take ownership of cross-functional initiatives and help turn ideas into impact. Additional Responsibilities • Lead and support strategic initiatives and cross-functional projects on behalf of the CEO, CLPO, and legal/governmental affairs team., • Conduct research, compile data, and synthesize insights to inform executive decision-making and drive project outcomes., • Prepare high-impact presentations, reports, and communications that reflect executive priorities and company values., • Facilitate effective communication between the executive office and internal/external stakeholders, ensuring clarity, alignment, and follow-through., • Identify opportunities to improve operational efficiency and streamline processes across departments. Coordinate and complete ad-hoc projects, often involving sensitive or complex topics requiring discretion and strategic thinking., • Provide mentorship and guidance to a small team of administrative professionals, fostering collaboration and consistency in support practices., • Maintain up-to-date standard operating procedures and ensure continuity of support across the administrative team., • Represent the executive office in meetings and events, contributing to planning, execution, and documentation of key decisions., • Provide daily administrative and operational support to the CEO, CLPO, and legal/governmental affairs team, including calendar management, agenda planning, and expense reporting., • Coordinate and manage travel arrangements, ensuring seamless logistics and alignment with executive priorities., • Schedule and organize onsite and offsite meetings and events, attending and supporting as needed to ensure successful outcomes., • Document key decisions and maintain accurate digital and paper records in accordance with corporate standards., • Draft and edit emails, memos, presentations, and other correspondence with professionalism and attention to tone and detail., • Collaborate effectively with other executives, leaders, and departments to foster open communication and alignment., • Provide back-up support for other Executive Assistants across the company, ensuring continuity and responsiveness., • Delegate administrative responsibilities as needed to support broader leadership initiatives and organizational events., • 5-10 years of experience supporting executive leaders., • Excellent communication and interpersonal skills, with the ability to interact confidently and build trust with stakeholders at all levels., • Proactive and resourceful problem-solving abilities, with the capacity to work well under pressure., • Expert knowledge of MS Office suite including Word, Excel, PowerPoint, Teams, and Sharepoint., • Bachelor's or Associate's degree preferred., • Experience and proven capabilities providing administrative support, preferably at an executive level., • Previous experience in project management or event planning is a plus. Atlanta, GA Physical Requirements Requires working in the office 3-4 days per week. Requires movement throughout the office and facility to support daily operations and respond to various needs. Must be able to stand, walk, bend, kneel, crouch, and reach throughout the day. Sitting: Ability to sit for extended periods at a desk or workstation while performing computer-based tasks and collaborating with colleagues. Ability to operate standard office equipment such as computers, printers, and copiers. Keyboarding: Ability to enter text or data into a computer by means of a traditional keyboard. Standing and Walking: Ability to stand and walk within the office environment, such as when attending meetings, interacting with colleagues, or visiting different departments. Driving: Ability to drive to the office 3-4 days per week and to offsite meetings, events, and conferences as needed. Occasionally drives or travels off-site for errands, meetings, or facility-related responsibilities. Travel to other office (GA or FL) 3-4 times per year. Requires visual and auditory acuity for effective communication, document review, and use of office technology. Lifting and Carrying: Ability to lift and carry material, files, or equipment weighing up to 20 pounds, such as when organizing documents or setting up for meetings. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, Seeing, Keyboarding, Talking, Walking, Sitting, Driving, Lifting, and Carrying. Pay range is commensurate with education, experience, specialized skills or certifications, etc. Gas South Pay Range $100,000—$110,000 USD Our Purpose and Culture At Gas South, we approach each day knowing we have an opportunity to make a difference in people's lives. That means helping our customers save money with everyday low rates and treating them with dignity, honesty and respect. It means supporting our employees in their personal and professional lives, and it means we want to make sure our success directly benefits the communities we serve by giving back 5% of profits to support children in need. Through partnerships with non-profits like United Way, Salvation Army, Junior Achievement, Bert's Big Adventure and many others, we're proud to help make a difference. At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere. Gas South affirms that it is an Equal Opportunity Employer whose actions and practices are consistent with fair employment. In this regard, Gas South will not discriminate against any employee or applicant with regard to race, color, religion, sex, age, national origin, disability, pregnancy, childbirth or related medical conditions, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, training, promotion, lay-offs, transfers, leave of absence, compensation and termination. Benefits for full-time employees include: • Full medical, dental, and vision coverage, • Employer-paid life and disability coverage, • Annual employer contributions of up to 12.5% to your 401k, • Remote work options available based on business needs, • Annual performance incentive is a % of annual benchmark based on position level, • Paid four-week sabbatical every five years, • Opportunities to volunteer in the community, • Education assistance up to $5250 per year

Job Description Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business—whether you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. You in? Why would you love this job? Redis is seeking a full-time Senior Commercial Counsel, to join our dynamic superstar Legal team. This is a remote position, but may also be a hybrid position based near our Austin, TX office. As a Senior Commercial Counsel, you will be a critical member of our Commercial Legal team, supporting Redis' global Sales and Procurement teams with enterprise software licensing, SaaS agreements, and strategic commercial partnerships. You'll lead commercial and legal discussions with internal stakeholders, customers, and suppliers to ensure optimal deal structuring and risk management across our commercial agreements. You'll report directly to our AGC, Global Head of Commercial Legal. We're looking for someone with a proactive mindset, high integrity, sound judgment, strong business acumen, excellent communication skills, and the ability to operate and thrive in a fast paced environment under tight deadlines. If you have sound and practical business judgment and can provide business-oriented, practical Legal advice on commercial transactions, then this is the perfect challenge for you. What you'll do: • Lead contract negotiations for all contractual matters, including SaaS purchases, hardware purchases, real estate leases, insurance, contractors, and other supplier requests (including DPAs)., • Drive complex deal closure by reviewing, advising, and negotiating a variety of sales agreements, including enterprise commercial licenses (SaaS and On-Prem), data processing agreements (GDPR, CCPA), professional services, channel partner, non-disclosure, and strategic commercial partnerships., • Partner cross-functionally with business teams such as procurement, sales, deal desk, finance, and security to accelerate transaction closure and optimize deal terms., • Lead process optimization and related policies for contracts through the use of AI and other automation tools to increase efficiency and reduce cycle times., • Identify and resolve Legal and regulatory issues related to commercial contracts., • Help maintain and improve templates, including improving commercial contracting playbooks in collaboration with other Legal team members, • Draft and negotiate amendments for existing agreements, as needed., • JD from an ABA accredited university, and admission to the State Bar where you are located, • 6+ years of progressive experience working specifically on software licensing and SaaS agreements (law firm and/or in-house)., • Demonstrated experience with AI-based tools for enhanced redlining and legal research., • Proven ability to work independently with minimal guidance on moderate to highly complex problems while contributing successfully to cross-functional teams impacted., • Deep knowledge in your own discipline, basic understanding of related disciplines, and may lead projects or act as a resource for colleagues., • Excellent organizational skills, ability to manage high-volume deal flow, follow through and meet deadlines., • Prior in-house experience preferred, particularly at a high-growth technology company, • Undergraduate degree in a business or technology field #LI-AB1 As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees' differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.

Job Description Are you a strategic thinker and experienced data professional who thrives on solving complex, open-ended problems? Do you excel at uncovering insights from big data and translating them into impactful business strategies? Are you a self-driven leader with a passion for optimizing processes and mentoring others in data best practices? Do you bring a balance of technical depth and business acumen to your work? Are you looking to make a significant impact at a growing energy company in a dynamic and competitive market? Then the Senior Data Analyst – Risk Management role at Gas South may be the perfect fit for you! Gas South Analysts progress through a career path of Analyst I, Analyst II, Senior Analyst, Lead Analyst. While Gas South is currently looking for a candidate with Senior Analyst experience, a higher level may be offered commensurate with experience. As a Senior Data Analyst in Risk Management, you will lead the development and enhancement of models and scripts that support critical risk functions, including price and volumetric exposure analysis, portfolio management, and storage valuation. You will collaborate cross-functionally with internal teams and external partners to identify and resolve process inefficiencies, contributing to the company's enterprise risk management strategy. You will be responsible for interpreting complex datasets, creating advanced visualizations, and delivering actionable insights that inform Gas South's risk posture and mitigation strategies. Additionally, you will synthesize natural gas market intelligence to support contract rate design, asset evaluation, weather risk management, and load forecasting. You will also leverage this market intelligence to identify arbitrage opportunities and develop data-driven trading strategies to capture and lock in value for the organization. As a senior member of the analytics team, you will ensure data integrity, mentor junior analysts, and contribute to the evolution of Gas South's data strategy. This role offers the opportunity to influence high-level decisions and drive innovation in a fast-paced environment. Are you a fit? The ideal candidate is a proactive, analytical leader with a strong foundation in data science and a passion for continuous improvement. You are adept at leveraging data to drive strategic decisions and are comfortable working independently or leading collaborative efforts. In this role, you will provide advanced modeling, reporting, and visualization to support asset management, risk assessment, and market performance analysis. You bring expertise in multiple coding languages and are skilled in designing automated processes and scalable data systems. Your ability to think critically and communicate insights effectively makes you a trusted advisor across the organization. Additional Responsibilities • Lead the development and enhancement of models and scripts that support critical risk functions, including price and volumetric exposure analysis, portfolio management, and storage valuation, • Collaborate cross-functionally with internal teams and external partners to identify and resolve process inefficiencies, contributing to the company's enterprise risk management strategy, • Interpret complex datasets, create advanced visualizations, and deliver actionable insights that inform Gas South's risk posture and mitigation strategies, • Synthesize natural gas market intelligence to support contract rate design, asset evaluation, weather risk management, and load forecasting, • Leverage market intelligence to identify arbitrage opportunities and develop data-driven trading strategies to capture and lock in value for the organization, • Bachelor's degree in Data Science, Analytics, Engineering, Economics, Finance, Statistics, Marketing, or a related field preferred., • Advanced skills in Microsoft Excel and programming languages including SQL, Python, DAX, PowerQuery, Java, and/or VB. Proficient in Git and version control best practices., • Strong experience with ETL processes, database administration and development (e.g., Access, Azure, Oracle, MySQL), and designing scalable data pipelines. Skilled in web scraping, data cleaning, and aggregation., • Strong ability to present information using data visualizations techniques to inform business decisions and strategy., • Expertise in building forecasting models and machine learning algorithms. Strong data visualization skills to support strategic decision-making., • Certifications such as CAP, SDS, MCSE in Data Management and Analytics, or AI-related credentials are a plus., • Experience in building forecasting models and machine-learning algorithms. Physical Requirements Sitting: Ability to sit for extended periods at a desk or workstation while performing computer-based tasks, conducting meetings, and collaborating with colleagues. Standing and Walking: Ability to stand and walk within the office environment, such as when attending meetings, interacting with colleagues or external stakeholders, or visiting different departments. Lifting and Carrying: Ability to lift and carry material, files, or equipment weighing up to 20 pounds, such as when organizing documents or setting up for meetings. Pay range is commensurate with education, experience, specialized skills or certifications, etc. Gas South Pay Range $96,182—$107,498 USD Our Purpose and Culture At Gas South, we approach each day knowing we have an opportunity to make a difference in people's lives. That means helping our customers save money with everyday low rates and treating them with dignity, honesty and respect. It means supporting our employees in their personal and professional lives, and it means we want to make sure our success directly benefits the communities we serve by giving back 5% of profits to support children in need. Through partnerships with non-profits like United Way, Salvation Army, Junior Achievement, Bert's Big Adventure and many others, we're proud to help make a difference. At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere. Gas South affirms that it is an Equal Opportunity Employer whose actions and practices are consistent with fair employment. In this regard, Gas South will not discriminate against any employee or applicant with regard to race, color, religion, sex, age, national origin, disability, pregnancy, childbirth or related medical conditions, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, training, promotion, lay-offs, transfers, leave of absence, compensation and termination. Benefits for full-time employees include: • Full medical, dental, and vision coverage, • Employer-paid life and disability coverage, • Annual employer contributions of up to 12.5% to your 401k, • Remote work options available based on business needs, • Annual performance incentive is a % of annual benchmark based on position level, • Paid four-week sabbatical every five years, • Opportunities to volunteer in the community, • Education assistance up to $5250 per year

Job Description The Senior Strategic Coordinator supports the operational and analytical needs of the Trading, Scheduling, and Origination teams, playing a key role in the execution of Gas South's wholesale natural gas business. Responsibilities include managing data workflows, generating reports, tracking Operational Flow Orders (OFOs), and supporting commercial processes within Salesforce Energy Utilities Cloud (EUC). This role offers hands-on exposure to the full commercial lifecycle of natural gas transactions—from deal origination and scheduling to execution and reporting. The Senior Coordinator will work closely with traders, schedulers, originators, and pricing, gaining valuable insight into how natural gas is transacted and transported across regional markets. Are you a fit? A successful candidate for this role thrives in fast-paced, detail-oriented environments and is eager to learn the inner workings of the natural gas industry. You enjoy working with data, systems, and cross-functional teams, and you take pride in keeping information accurate and organized. You're curious, collaborative, and motivated to grow your career by supporting the commercial operations that drive trading, scheduling, and origination success. Additional Responsibilities • Data Entry & Management: Maintain and update critical datasets related to trading, scheduling, and origination activities. Ensure data accuracy and consistency across internal systems and reports., • Reporting: Generate daily, weekly, and ad hoc reports to support commercial operations. Assist in developing tools and dashboards to improve visibility and decision-making., • OFO Tracking: Monitor and document Operational Flow Orders from pipelines and utilities. Communicate relevant OFO alerts to internal stakeholders in a timely manner., • Salesforce EUC Support: Execute and maintain tasks within Salesforce Energy Utilities Cloud. Support the Origination team with customer data, contract workflows, and deal tracking., • Bachelor's Degree - Accounting, Finance, Economics, Statistics, Business Administration, or Engineering., • 2+ years of relevant experience, preferably in customer service, data analysis, or financial operations in the natural gas industry., • Salesforce EUC, • Power BI, • Data Warehouse (familiarity with SQL queries) Hybrid; Atlanta, GA or Gainesville, FL Physical Requirements Sitting: Ability to sit for extended periods at a desk or workstation while performing computer-based tasks, conducting meetings, and collaborating with colleagues. Standing and Walking: Ability to stand and walk within the office environment, such as when attending meetings, interacting with colleagues or external stakeholders, or visiting different departments. Lifting and Carrying: Ability to lift and carry material, files, or equipment weighing up to 20 pounds, such as when organizing documents or setting up for meetings. Pay range is commensurate with education, experience, specialized skills or certifications, etc. Gas South Pay Range $67,655—$75,614 USD Our Purpose and Culture At Gas South, we approach each day knowing we have an opportunity to make a difference in people's lives. That means helping our customers save money with everyday low rates and treating them with dignity, honesty and respect. It means supporting our employees in their personal and professional lives, and it means we want to make sure our success directly benefits the communities we serve by giving back 5% of profits to support children in need. Through partnerships with non-profits like United Way, Salvation Army, Junior Achievement, Bert's Big Adventure and many others, we're proud to help make a difference. At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere. Gas South affirms that it is an Equal Opportunity Employer whose actions and practices are consistent with fair employment. In this regard, Gas South will not discriminate against any employee or applicant with regard to race, color, religion, sex, age, national origin, disability, pregnancy, childbirth or related medical conditions, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, training, promotion, lay-offs, transfers, leave of absence, compensation and termination. Benefits for full-time employees include: • Full medical, dental, and vision coverage, • Employer-paid life and disability coverage, • Annual employer contributions of up to 12.5% to your 401k, • Remote work options available based on business needs, • Annual performance incentive is a % of annual benchmark based on position level, • Paid four-week sabbatical every five years, • Opportunities to volunteer in the community, • Education assistance up to $5250 per year

Job Description Are you an innovative and adaptable self-starter who enjoys finding solutions to open-ended problems? Do you enjoy structuring energy products to meet customer needs while challenging the competition? Are you a critical thinker who can balance an eye for detail with big-picture vision? Do you enjoy leveraging business or trade partner relationships for the strategic benefit of the business and its customers? Do you want to work for a growing energy company in a highly competitive market? Then the Senior Structuring Analyst may be the job for you! As a Senior Structuring Analyst, you will create modeling for customer valuation, profitability analysis, risk assessment, and rate design in support of Gas South's Industrial business. You will engage with the Sales and Trading and Scheduling organizations, as well as external trade partners, pipeline operators, customers, and other gas market participants, to ensure proper consideration for the assets and market positioning associated with new Industrial business opportunities. Collaboration with Sales, Trading, Risk, Middle Office and Operations is required to ensure successful pricing, risk analysis and execution of deals and accurate booking of such transactions in position management and billing systems. Becoming a Gas South Analyst offers exceptional growth opportunity with a four-level career path. As Analysts grow and gain experience, they progress through the four levels (I, II, Senior, Lead) and take on greater responsibility as both contributors and leaders. New hires will come in at the level their experience dictates. Are you a fit? A successful candidate for this role is proactive, curious, and a strong critical thinker. You have knowledge of supply operations, asset management, and risk management within the natural gas industry. You are experienced in energy rate design and pricing model techniques. You have strong analysis and modeling capabilities and are motivated by business growth and customer service. Additional Responsibilities • Work closely with front-line origination staff and potential customers to understand customer needs and develop transactions/product structures to meet those needs., • Provide rate structure recommendations on Industrial customers to Sales that balance a data driven approach with creative and out of the box thinking., • Evaluate rate structure alternatives which will meet the customer's and the company's needs by developing cost-to-serve analytics utilizing regression analysis, probability/statistics, and Monte Carlo simulations., • Manage custom rate structures, scenario analysis and contract execution activities for key technical accounts., • Synthesize commercial needs and apply them to the team's analytical and valuation needs., • Read and comprehend utility tariffs and filings in order to evaluate market structure., • Bachelor's Degree – Engineering, Economics, Statistics, Marketing or Business/Management-related preferred, • Deep understanding of the wholesale gas market, storage and asset optimization, pipeline and utility tariff structures, and the energy industry's regulatory framework., • Deep understanding of energy price structure and risks borne in different types of structures., • Strong technical and quantitative skills including solid understanding of data analysis, model building, model validation., • 5+ years' experience in either commercial and industrial natural gas pricing/structuring, forecasting, scheduling or trading; experience in natural gas trading, asset management or asset valuation strongly preferred., • Proven ability to model incremental costs and risks associated with Industrial customer acquisition, renewal, and/or asset management opportunities. Sitting: Ability to sit for extended periods at a desk or workstation while performing computer-based tasks, conducting meetings, and collaborating with colleagues. Standing and Walking: Ability to stand and walk within the office environment, such as when attending meetings, interacting with colleagues or external stakeholders, or visiting different departments. Lifting and Carrying: Ability to lift and carry material, files, or equipment weighing up to 20 pounds, such as when organizing documents or setting up for meetings. Pay range is commensurate with education, experience, specialized skills or certifications, etc. Gas South Pay Range $96,182—$113,156 USD Our Purpose and Culture At Gas South, we approach each day knowing we have an opportunity to make a difference in people's lives. That means helping our customers save money with everyday low rates and treating them with dignity, honesty and respect. It means supporting our employees in their personal and professional lives, and it means we want to make sure our success directly benefits the communities we serve by giving back 5% of profits to support children in need. Through partnerships with non-profits like United Way, Salvation Army, Junior Achievement, Bert's Big Adventure and many others, we're proud to help make a difference. At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere. Gas South affirms that it is an Equal Opportunity Employer whose actions and practices are consistent with fair employment. In this regard, Gas South will not discriminate against any employee or applicant with regard to race, color, religion, sex, age, national origin, disability, pregnancy, childbirth or related medical conditions, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, training, promotion, lay-offs, transfers, leave of absence, compensation and termination. Benefits for full-time employees include: • Full medical, dental, and vision coverage, • Employer-paid life and disability coverage, • Annual employer contributions of up to 12.5% to your 401k, • Remote work options available based on business needs, • Annual performance incentive is a % of annual benchmark based on position level, • Paid four-week sabbatical every five years, • Opportunities to volunteer in the community, • Education assistance up to $5250 per year

Job Description Are you ready to level up your legal career? Do you dream of standing in court, confidently arguing a case like a boss, not just pushing paper from the sidelines? If you’re a self-starter, a go-getter, and hungry to grow into a powerhouse trial attorney in the high-stakes world of family law, property disputes, and business litigation, then let’s talk. North Georgia Family Lawyers and Legal Defense, LLC is the firm for you. We’re a litigation-driven, client-centered law firm committed to delivering exceptional results. Our cases are real, clients are passionate, and our courtrooms are active. We fight smart and win with strategy. We are an entrepreneurial family law and property litigation firm that is on track for aggressive growth. We're looking for experienced trial attorneys to join our team and collaborate closely with the owner, fellow attorneys, and support staff to drive impactful results, helping both clients and team members build stronger, brighter futures. If you’re looking for a place to grow your skills, get mentored by seasoned litigators, and have your voice heard, this is it. Our mission is to be known for guiding clients through one of the most emotional chapters of their lives—and helping them emerge stronger, more empowered, and confident that they had a team who truly cared and fiercely advocated for them. We're growing quickly and looking for an attorney who’s ready to hit the ground running and make an immediate impact. This position will be responsible for important work, including: This role is all about doing meaningful, hands-on legal work from day one. You’ll be expected to: • Take full ownership of cases from intake through resolution, with guidance and support when needed, • Draft and file pleadings, motions, and discovery documents with precision and purpose, • Advocate for clients in hearings, mediations, and eventually in full trials, • Tackle complex legal issues and collaboratively craft strategies that get results, • Communicate with empathy and clarity, especially with clients navigating emotionally charged situations, • Work alongside a collaborative, down-to-earth team that actually enjoys the practice of law, • Keep growing, learning, and building the skills that will make you a confident, powerhouse litigator We’re passionate about mentoring and supporting professional growth, but at this stage of our growth, we’re not in a position to train someone straight out of law school. We’re looking for an attorney with some courtroom advocacy experience and a solid working knowledge of civil practice and courtroom procedure. Experience in civil or criminal litigation is a definite plus. The ideal candidate is proactive, resourceful, and able to take ownership of their work with minimal oversight. If you’re someone who can spot what needs to be done and dive in with confidence, you’ll thrive here. Additionally, we are looking for: • Georgia-licensed attorney, • 1–3 years of litigation experience preferred, but not required, • You love learning and want to grow into a courtroom warrior, • Comfortable with trial practice and litigation, or willing to dive in headfirst, • Obsessively organized and deadline-driven, • Proactive problem solver, you don’t wait to be told what to do, • Strong legal writing chops (we write to win, not to impress), • Bonus points if you’ve handled hearings or depositions North Georgia Family Lawyers and Legal Defense is an awesome place to build your career because: • Real mentorship from experienced trial attorneys, • Opportunities to get in court, not just sit behind a desk, • Friendly, supportive work culture with no ego trips, • Competitive salary + performance-based bonuses, • CLEs, tools, and training to help you shine, • We celebrate wins, yours, the firm’s, and the client’s This is a contract-to-hire position with a full-time caseload, so the ability to commit to 40 hours per week is essential. Remote work flexibility is available. During the initial 90-day period, compensation will range from $110,000 to $115,000 annually, with potential for increases based on performance. Attorneys who demonstrate strong results and profitability may also be eligible for bonus compensation. Please prepare a cover letter with no more than TWO paragraphs and a closing sentence. In the first paragraph, explain what you believe are the 3 most important qualities needed in someone who works with family law clients and why you believe they are the most important qualities. In the second paragraph, explain why you applied to this particular ad. As a closing sentence, please write, “I have read the instructions contained in the job posting and have followed the instructions.” Also, please share a writing sample that showcases your skills and represents work you're proud of. We look forward to hearing from you! Compensation: $110,000 - $115,000 Responsibilities: • Anticipate, prepare for, and attend trials, mediation, and arbitration on behalf of clients, • Complete legal research and prepare motions, pleadings, and briefs, • Counsel associates to resolve or prevent conflicts, • Argue motions in court on behalf of clients during legal proceedings, • Stay updated on changing applicable laws and statutes on the local, state, and federal levels, • Assist with the discovery process by conducting depositions, issuing interrogatories and requests for the production of documents, and reviewing discovery requests, responses, and responsive discovery materials, • Negotiate client-focused resolutions and settlements, • Perform legal research, • Communicate with clients, opposing counsel, witnesses, the court, and third parties regarding pending matters, • Conduct strategy sessions with clients, • Represent clients in all phases of litigation, • Represent clients in trialQualifications:, • Able to work independently while handling multiple files, • Five years of experience as a senior associate in the legal industry, • Bachelor’s degree with a law degree from an accredited law school (such as an LLM, JSD, or J.D. degree), • Persuasive writing skills and verbal communication skills are critical, along with time management and interpersonal skills, • Applicants must have trial, mediation, and arbitration representation experience, • 3+ years of experienceAbout Company Why Join Us? We’re not your typical law firm. We believe sales is service, when done with integrity, compassion, and skill. We’re growing fast, making a big difference in clients’ lives, and looking for someone who wants to grow with us. If you want to do meaningful work, use your sales superpowers to help people in crisis, and be part of a winning team, we want to hear from you. As a performance-driven firm, we focus on providing real value to clients while fostering a supportive, high-performing team environment. We believe in recognizing and rewarding excellence, and offer bonus compensation opportunities for team members who consistently demonstrate their value and profitability.

Job Description HOW YOU’LL MAKE A DIFFERENCE: This Residential Reviewer fills a remote role (work from home) in MountainSeed’s Appraisal Review Department. The Residential Reviewer will be performing Standard 3 and 4 appraisal reviews for residential properties. The appraisal reviews are conducted on MountainSeed’s review form. The scope of work consists of a desk review and does not include an opinion of value and there is no confirmation of data. All communications, including uploading and downloading of reports, occurs via email or our web portal. There is no printing, mailing, hard copies, etc. IN THIS ROLE, YOU’LL GET TO: • Perform detailed technical and compliance reviews on residential real estate appraisals, USPAP Standard 3 & 4, • Ensure that valuations are reasonably supported, credible and compliant with federal and state regulations, USPAP, FIRREA, bank policies and guidelines, and industry standards, • Ensuring all communication is conducted by ValuTrac system, • Communicate with appraisers for any report corrections and/or revisions, • Evaluate appraiser quality of work and provide feedback for maintenance of the Bank’s appraisal panel, • Respond to inquiries from production staff, underwriters, and members of management regarding review decisions to resolve issues, • Apply for and maintain multiple state licenses to serve our clients, • Be able to commute for MountainSeed special projects, • Provide support to all areas of real estate lending as needed; demonstrate superior customer service to appraisers and employees, • Attend ongoing training for Commercial Real Estate Appraisal and Appraisal Reviews, • Minimum - Certified residential appraiser credential in at least one state, • Additional state licenses a plus, • At least five (5) years of real-estate appraisal review experience working with or for regulated financial institutions, • Bachelor’s degree in accounting, finance, economics or related field, • Familiarity with Residential Real Estate Appraisal terminology and the appropriate application of appraisal valuation techniques, appraisal methodology and understanding of appraisal theory., • Knowledge of residential mortgage operations., • Attention to detail for the identification of Errors and Omissions., • Manage difficult problems involving multiple facets and variables in non-standardized situations., • Successfully prioritize work assignments of varying complexities, track progress of said assignments, demonstrate strong organizational skills and complete work within established deadlines., • Software proficiency in Microsoft Office Suite and Outlook., • Establish and maintain effective and professional working relationships., • Effective written and verbal communication skills. OUR PURPOSE is to provide opportunities that help people thrive using their God-given abilities. OUR CORE VALUES: • Be a Self-Starter. Continuously seek ways to improve yourself and the business, take responsibility, and act with urgency to solve problems., • Be a Team Player. Prioritize team success over individual achievements, support your colleagues, and contribute to creating high-performing teams., • Be a Patriot. Focus on the greater good of the organization, be honest about what’s working, and passionately work towards making the company better., • Do it Right. Uphold high standards and integrity, even when no one is watching, and always aim to do the right thing. As the largest commercial real estate services marketplace in the nation, MountainSeed MarketPlace offers a comprehensive range of appraisal management, review services, and more. MountainSeed Analytics platform provides real-time, accurate real estate data insights, helping clients make informed decisions in markets across the U.S. MountainSeed’s Capital Markets Solutions including Loan Sale Advisory and Sale Leaseback Programs assist in enhancing an institution’s financial health. MountainSeed is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Job DescriptionHOW YOU’LL MAKE A DIFFERENCE: This Commercial Reviewer fills a remote role (work from home) in MountainSeed’s Appraisal Review Department. The Commercial Reviewer will be performing Standard 3 and 4 appraisal reviews for commercial properties. The appraisal reviews are conducted on MountainSeed’s review form. The scope of work consists of a desk review and does not include an opinion of value and there is no confirmation of data. All communications, including uploading and downloading of reports, occurs via email or our web portal. There is no printing, mailing, hard copies, etc. IN THIS ROLE, YOU’LL GET TO: • Perform detailed technical and compliance reviews on commercial real estate appraisals, USPAP Standards 3 & 4, • Ensure that valuations are reasonably supported, credible and compliant with federal and state regulations, USPAP, FIRREA, bank policies and guidelines, and industry standards, • Ensuring all communication is conducted in ValuTrac system, • Communicate with appraisers for any report corrections and/or revisions, • Evaluate appraiser quality of work and provide feedback for maintenance of the Bank’s appraisal panel, • Respond to inquiries from production staff, underwriters, and members of management regarding review decisions to resolve issues, • Provide support to all areas of real estate lending as needed; demonstrate superior customer service to appraisers and employees, • Attend ongoing training for Commercial Real Estate Appraisal and Appraisal Reviews, • At least ten (10) years of commercial real-estate appraisal review experience working with or for regulated financial institutions, • Bachelor’s degree in accounting, finance, economics or related field, • Certified General Appraiser, • Familiarity with Commercial Real Estate Appraisal terminology and the appropriate application of appraisal valuation techniques, appraisal methodology and understanding of appraisal theory., • Knowledge of commercial mortgage operations., • Attention to detail for the identification of Errors and Omissions., • Manage difficult problems involving multiple facets and variables in non-standardized situations., • Successfully prioritize work assignments of varying complexities, track progress of said assignments, demonstrate strong organizational skills and complete work within established deadlines., • Software proficiency in Microsoft Office Suite and Outlook., • Establish and maintain effective and professional working relationships., • Effective written and verbal communication skills. OUR PURPOSE is to provide opportunities that help people thrive using their God-given abilities. OUR CORE VALUES: • Be a Self-Starter. Continuously seek ways to improve yourself and the business, take responsibility, and act with urgency to solve problems., • Be a Team Player. Prioritize team success over individual achievements, support your colleagues, and contribute to creating high-performing teams., • Be a Patriot. Focus on the greater good of the organization, be honest about what’s working, and passionately work towards making the company better., • Do it Right. Uphold high standards and integrity, even when no one is watching, and always aim to do the right thing. As the largest commercial real estate services marketplace in the nation, MountainSeed MarketPlace offers a comprehensive range of appraisal management, review services, and more. MountainSeed Analytics platform provides real-time, accurate real estate data insights, helping clients make informed decisions in markets across the U.S. MountainSeed’s Capital Markets Solutions including Loan Sale Advisory and Sale Leaseback Programs assist in enhancing an institution’s financial health. MountainSeed is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Job DescriptionJoin Aledade's mission to transform healthcare delivery as a Practice Support Specialist, where your technical expertise directly empowers medical practices to provide better patient care. In this role, you'll serve as the go-to problem solver for complex technical challenges, becoming a trusted expert that healthcare providers rely on when they need solutions that work. You'll dive deep into sophisticated healthcare technology systems, mastering the intricacies of our platform while tackling varied, challenging issues that require real analytical thinking. Every day brings new technical puzzles to solve, from troubleshooting intricate data flows to resolving connectivity challenges that keep practices running smoothly. This isn't your typical help desk role. You'll develop specialized expertise in healthcare data standards, work independently on complex problems, and directly impact how medical practices operate. When you solve a challenging technical issue, you're not just fixing software; you're helping healthcare providers spend more time with their patients instead of wrestling with technology. Your technical skills will genuinely make a difference in supporting practices that are working to improve patient outcomes every day. Candidates should be comfortable working remotely/work from home anywhere within the US.Primary Duties: • Assist customers with chat issues that are beyond analyst scope., • Troubleshoot tickets that require in-depth technical assistance, • Handle multiple support issues simultaneously, • Escalate issues to the next level support to reduce resolution times, • Determine correct diagnosis (root cause of issues) and correctional procedures, • Troubleshoot or administer troubleshoot of connectivity issues that require assistance from Foundation team: SFTP and VPN connection issues, • Triage vendor reported issues, • Escalate issues to interface vendors, • Own and execute tasks that are part of a project in an initiative with supervision and direction from the initiative owner.Minimum Qualifications:, • Minimum of four year’s experience in troubleshooting Application issues in healthcare settings., • Demonstrate competency in HL7 SIU and/or ADT, HIPAA X12 837, or CCDA (understand basic structure of the files & translate it against the specs), • Experience using SQL, • Experience working with SFTP and VPN connectivity, • Demonstrate ability in time management, self task prioritization, proactive approach in resolving issues, attention to details., • Demonstrate excellent problem solving skills., • Demonstrate ability to communicate with stakeholders in clear and concise manner, including upward communication, • Bachelor Degree in Health Informatics, Information Technology, or related fields, 4+ years experience working in the interoperability field, troubleshooting healthcare application/data issues, or demonstrating combined competencies.Preferred KSA's:

Job Description About AirGarage AirGarage is on a mission to bring real estate online, starting with parking. We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more. By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That’s why national real‑estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities. AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners’ assets for the first time. We’re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they’ve never had before. Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online. We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking. We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more. Want to learn more about AirGarage and the problem we're tackling? Check out these podcasts: THE ROLE 👩🏾️‍💻 We are looking for a City Manager to join the Operations team at AirGarage. In this role, you will be the owner of operational and financial performance across your city, directly responsible for ensuring our parking facilities run smoothly, look great, and maximize revenue potential. You will be both a builder and an operator, designing repeatable processes, managing third-party vendors, and developing pricing and enforcement strategies that directly impact AirGarage's bottom line. As the primary point of accountability for facility performance, you’ll balance boots-on-the-ground execution with analytical decision-making, moving seamlessly between site visits, vendor negotiations, and revenue optimization models. Your role will require you to be proactive in solving problems before they escalate, resourceful in managing competing priorities, and data-driven in shaping strategy. This is a highly cross-functional role. You’ll partner with Sales, Product, and Partner Success teams to ensure our real estate partners see strong results and our customers enjoy a seamless experience. You’ll also lead our enforcement fleet (Space Force) and work closely with regional leadership to ensure every facility is performing at its peak. Ultimately, you will be responsible for scaling operational excellence in your city: driving efficiency, profitability, and reliability while helping AirGarage expand our footprint and strengthen our reputation as the best operating partner for property owners. WHAT YOU WILL DO 👷️‍♀️ Pricing & Revenue Management * Develop, implement, and iterate on pricing strategies for your cities portfolio. * Continuously evaluate trends and competitor rates to maximize revenue. * Keep track of events happening in the market to ensure your locations are priced competitively at peak times. * Go out and find revenue opportunities through business development (i.e. walking into local businesses to pitch partnerships) Operational Execution * Ensure our properties look great and run smoothly through managing partnerships with third party vendors for routine (and not routine) services like cleaning, maintenance, wifi-installation, and more. * Own the physical appearance and day to day operations of all parking facilities in your region. * Proactively identify & resolve issues impacting facility performance. * Manage and coordinate enterprise event rentals and lot closures. * Organize and manage the oversight of event operations. Enforcement Optimization * Manage the Space Force, our fleet of contract and employee enforcers across the city. * Manage and grow a team of part-time Space Force employees used to staff local events. * Create and manage the schedule of the part-time Space Force employees. * Grow and develop the part-time Space Force employee program in order to help optimize revenue across our locations in your market. WHAT YOU NEED 👩🏼️‍🎓 * Operations experience at a fast growing start up or in the real estate industry. Parking experience is a bonus but not required. * Ability to seek out improvement opportunities and create an environment of idea sharing and creative problem solving. * Strong customer service mindset as you will be interacting with our property owners. * Ability to be approachable and facilitate coaching conversations with employees and managers. * Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude). * Ability to encourage open expression of ideas and opinions. * Excellent team building and interpersonal skills. * Ability to work independently and multi-task. * Ability to communicate professionally and effectively with all levels of the organization. * Ability to interpret policies, procedures, and standard business practices. * Demonstrates a sense of urgency and timeliness. WHY THIS ROLE MAY NOT BE FOR YOU 🚨 * You prefer a 9-to-5 rhythm. Our facilities run 24/7, and many of our locations generate a significant amount of revenue from local events. * FYI - Most events happen at night so you will be expected to be available during those times to update rates on the fly, be an event flagger, answer questions, etc. Really whatever it takes to maximize revenue at these locations. * You want to stay behind a desk. This role requires the majority of your shift to be out in the field at the locations. Required travel for broader team events ~2x/year. * You need highly defined processes from day one. We’re still building playbooks. You’ll often be the one creating the process for others to follow. * You’re uncomfortable with ambiguity. At AirGarage, priorities can shift quickly as we scale. You’ll need to adapt, problem-solve, and move forward without perfect information. PHYSICAL REQUIREMENTS 💪 * Willingness to work in the elements – heat, wind, snow, rain, etc. * Ability to lift, push and pull at least 25 pounds. * Ability to stand and walk for extended periods of time. IMPORTANT NOTE 🚨 AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for: * 2–3 full company offsites, “Remote Weeks” * Lending a hand to support 2 new location launches * In-person onboarding as well as supporting other onboarding sessions for new team members The rest of the year, team members can work remotely from wherever (US time zones) they’re most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected—if you’re not open to traveling ~6 weeks per year for work, this role isn’t a good fit for you. THE UPSIDE 📈 * 📈 Equity: Have a stake in the business that you’re helping to build and grow. * 🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America. * 🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical plans for the primary employee and 50% of the cost of plans for dependents. * 🍼 Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life. * 💻 Home office setup: Get a laptop + additional equipment needed to set you up for success. * ⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year. * 🤑 401k: Make financial planning right for you with a 401k retirement savings program. * ✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, and Austin. * 📚 BookGarage: Our team loves to learn and grow together so join us for our optional recurring book club. * 🪴Room to grow: Our team will be orders of magnitude larger within a few years, as a part of our foundational team you'll have opportunities to grow with us. * 🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities. * 👐 Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities. We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description. AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, martial status, mental or physical disability, or any other legally protected status. Compensation Range: $60K - $70K

Job DescriptionWe are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing comprehensive technical support to ensure seamless hardware and software operations across our organization. This position requires a proactive individual with strong troubleshooting skills and a commitment to maintaining high levels of customer service. Responsibilities: • Oversee end-user hardware setup and maintenance, including desktops, laptops, and workstations, ensuring minimal downtime through timely troubleshooting and repairs., • Install, configure, and support software applications for both field and office users, leveraging extensive knowledge of application integration with company systems., • Administer network access by managing user password changes and ensuring secure connectivity., • Collaborate with project managers to facilitate remote jobsite mobilization, providing on-site troubleshooting when remote solutions are insufficient., • Evaluate and sanitize returned IT equipment, repairing and preparing it for future deployment when necessary., • Maintain organized IT lab and storage areas, ensuring all equipment and software installation media are properly inventoried., • Select and manage replacement components to ensure immediate availability for minimizing end-user downtime during hardware failures., • Provide training to end-users on new technologies and software applications to enhance their productivity and efficiency.• Bachelor’s degree in Computer Science, Information Technology, or a related field, along with at least two years of technical experience in a helpdesk environment., • Excellent written and verbal communication skills, with the ability to create clear documentation and effectively interact with staff., • Strong problem-solving abilities, including the capacity to collect data, analyze facts, and interpret technical instructions with various complexities., • Reliable transportation to support occasional visits to remote sites and warehouse locations., • Demonstrated ability to work both independently and collaboratively within a team setting., • Certifications such as CompTIA A+ or equivalent are preferred., • Proficiency in Active Directory, Microsoft Windows 10, and basic troubleshooting techniques., • Experience with service desk ticketing systems and customer service best practices.

Job Description Are you passionate about providing exceptional customer service? Do you desire to be a resource for internal users to troubleshoot computer and network issues? Are you intrigued by the idea of providing resolutions to technical problems? Then, the IT Service Desk Technician position may be the perfect fit for you! The IT Service Desk Technician position supports Gas South's IT department by providing resolutions to entry-level end-user calls and improves the overall response time to Service Desk tickets. This position demonstrates excellent customer service skills such as empathy, incident analysis and prioritization, effective communication, and emotional intelligence. Are you a fit? A successful candidate for this role can manage competing priorities while recommending enhancements to processes and procedures. You continuously work towards enhancing our customer experience and ability to manage direct communication with customers over the phone as well as through email and chat. Additional Responsibilities • Deliver first-level technical support for inquiries and issues related to computer systems, software, and hardware., • Diagnose and resolve hardware and software problems effectively., • Utilize available resources to research and address technical questions., • Create and maintain documentation, including user guides, solutions, and troubleshooting steps., • Provide end-users with actionable advice to resolve their issues., • Adhere to established Service Desk protocols and procedures., • Record all interactions and activities in the Service Desk ticketing system., • Escalate advanced or unresolved issues to appropriate teams or personnel., • Identify and prioritize urgent matters for immediate attention., • Track, manage, and document problem resolutions and service requests., • Relevant technical certifications (e.g., A+, ITF+, Microsoft 365 Fundamentals, MTA, ITIL Foundation)., • Proficiency with Microsoft operating systems and Office Suite applications., • Associate Degree in Computer Science or another related field., • Foundational knowledge of hardware troubleshooting., • Ability to adapt quickly to new computer systems and technologies. Pay range is commensurate with education, experience, specialized skills or certifications, etc. Gas South Pay Range $47,491—$53,078 USD Our Purpose and Culture At Gas South, we approach each day knowing we have an opportunity to make a difference in people's lives. That means helping our customers save money with everyday low rates and treating them with dignity, honesty and respect. It means supporting our employees in their personal and professional lives, and it means we want to make sure our success directly benefits the communities we serve by giving back 5% of profits to support children in need. Through partnerships with non-profits like United Way, Salvation Army, Junior Achievement, Bert's Big Adventure and many others, we're proud to help make a difference. At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere. Gas South affirms that it is an Equal Opportunity Employer whose actions and practices are consistent with fair employment. In this regard, Gas South will not discriminate against any employee or applicant with regard to race, color, religion, sex, age, national origin, disability, pregnancy, childbirth or related medical conditions, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, training, promotion, lay-offs, transfers, leave of absence, compensation and termination. Benefits for full-time employees include: • Full medical, dental, and vision coverage, • Employer-paid life and disability coverage, • Annual employer contributions of up to 12.5% to your 401k, • Remote work options available based on business needs, • Annual performance incentive is a % of annual benchmark based on position level, • Paid four-week sabbatical every five years, • Opportunities to volunteer in the community, • Education assistance up to $5250 per year

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description – Service Desk Analyst Description The Service Desk Analyst’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Responsibilities Strategy & Planning • Evaluate documented resolutions and analyze trends for ways to prevent recurring issues., • Alert management to emerging trends in incidents. Acquisition & Deployment • Deploy pre-packaged software using distribution tools and processes as requested by end users., • Assist in software releases and rollouts according to change management best practices. Operational Management • Assisting in providing Level I support when request volumes are high., • Act as an escalation point for advanced or difficult help requests., • Build rapport and elicit problem details from service desk customers., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Escalate incidents with accurate documentation to suitable internal and external teams, when required., • Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution., • Use remote tools and diagnostic utilities to aid in troubleshooting., • Research solutions through internal and external knowledgebase as needed., • Identify and learn appropriate software and hardware used and supported by the organization., • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined., • Install antivirus software and ensure virus definitions are up to date., • Perform preventative maintenance, including checking and cleaning of workstations and servers, printers, and peripherals., • Test fixes to ensure an incident has been adequately resolved., • Develop knowledge articles and FAQ lists for end users., • Perform post-resolution follow-ups with Level I Analysts as required., • Contribute to Service Desk knowledgebase as needed, • Reinforce SLAs to manage end-user expectations., • Provide suggestions for continual improvement. Position Requirements Formal Education & Certification • College diploma or university degree in the field of computer science and/or 2+ years equivalent work experience., • The following certifications are highly desired, • ITIL Foundation, • Comptia A+, • Comptia Network +, • Google IT Support Professional, • HDI Support Center Analyst (HDI-SCA) Knowledge & Experience • Knowledge of advanced computer hardware, including Apple, Dell, HP, Lenovo, and others as required, • Experience with desktop and server operating systems, including Windows 7+, Windows Server 2012+, and macOS 10+, • Extensive application support experience with Microsoft Office, • Working knowledge of a range of diagnostic utilities, including ManageEngine Desktop Central, • Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes., • Exceptional written and oral communication skills., • Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills., • Strong documentation skills., • Fluent English language skills. Personal Attributes • Ability to conduct research into a wide range of computing issues is required., • Ability to absorb and retain information quickly., • Ability to present ideas in user-friendly, business-friendly, and technical language., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical and problem-solving abilities., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Exceptional customer service orientation., • Experience working in a team-oriented, collaborative environment. Work Conditions • Sitting for extended periods of time., • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components., • Lifting and transporting of moderately heavy objects, such as computers and peripherals.

Job Description Field IT Engineer Onsite | Atlanta, GA Position Overview: We are looking for a talented IT professional to join our leading digital banking client’s team, supporting day-to-day IT operations across local, regional, and global business and IT functions. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is ready to make an impact with cutting-edge technology and a forward-thinking organization. Key Responsibilities: • Provide hands-on IT support, including LAN/WAN network, telephony, and printer support., • Support PCs, laptops, desktops, and high-end engineering workstations, including staging, restore, and recovery., • Manage global information security efforts, including virus protection, backups, recovery, and audits., • Resolve help desk incidents within service level agreements, tracking and resolving IT issues with global teams., • Support end users and senior management in both office and remote hybrid environments., • Lead IT projects related to real estate, network installations, and maintenance of communication and AV equipment., • Oversee IT asset inventory, stocktakes, and audits, ensuring smooth vendor support and procurement processes., • Actively participate in IT planning, program execution, and business continuity planning., • Manage site computer rooms and coordinate disaster recovery efforts., • Lead IT upgrades, new implementations, refresh programs, and expansions driven by corporate real estate activities., • Communicate and collaborate effectively with global, regional, and site-based teams, solution partners, and management., • Proficient in IT infrastructure and executive office support., • Strong ability to support key executive events, such as management meetings., • Self-motivated, detail-oriented, and quick to learn, with the ability to innovate and adapt in a fast-changing environment., • Effective communication skills at all levels of management., • Ability to manage multiple sites and support global IT needs., • Flexibility in working hours to accommodate project timelines and office hours., • High degree of autonomy, service orientation, and a results-driven approach., • Bachelor’s degree or relevant certification in IT, Computer Engineering, Electronics, or related discipline., • Experience with Microsoft Windows 11 and server/Dell PC client support., • Familiarity with CISCO switches, routers, networks, and telephony systems., • Expertise in implementing structured cabling and network layouts., • Experience managing complex support issues within a globally dispersed organization., • Knowledge of global wired and wireless network technologies, DNS/DHCP, WAN, and LAN technologies., • At least 3-5 years of relevant experience in LAN/WAN and technical support. Why Join Us? This is an exciting opportunity to work with a leading digital banking client that is shaping the future of financial services. You’ll be part of a dynamic team that embraces innovation and values your expertise. Join us to help drive meaningful change while advancing your career in a supportive, growth-oriented environment.

Job Description At RedHelm, we deliver tailored technology solutions designed to support our clients as they grow and to respond immediately when threats arise. Our mission is rooted in partnership, precision, and protection — values that are reflected in our name. RedHelm symbolizes elite protection, decisive leadership, and forward-driven strength, aligning closely with our commitment to excellence in everything we do. We have a clear vision as an employer: to be the preferred technology employer for skill mastery, team formation, and career longevity. That vision is supported by a strong foundation of core ideals shared by every member of our team. We answer the call in moments of urgency or uncertainty, responding with focus, composure, and dependability. We own it by stepping up, following through, and taking pride in delivering what matters most to our clients and partners. We act with integrity, doing what's right—not just what's easy—while contributing to the communities we serve. We continuously raise the bar, bringing discipline, precision, and a drive for improvement to every challenge we face. And above all, we win together, celebrating our shared successes as one united team. At RedHelm, we don't just build technology—we build trust, deliver impact, and lead with purpose. About the Role We are seeking a Help Desk Technician to join our team! This is an entry-level position within our Business Process Outsourcing (BPO) team, designed to help you build a strong foundation in IT support. In this role, you'll gain hands-on experience with various systems, processes, and technologies while learning what it takes to become a true IT professional. You'll develop both your technical and professional skills as you grow your career in information technology. Responsibilities and Duties * Serve as the first point of contact for end users seeking technical support via phone, email, and chat. Issues will typically relate to systems, software, or hardware. * Ask targeted questions to identify the problem, document details accurately, and create or update help desk tickets. * Monitor and respond promptly to requests through the help desk ticketing system and escalate unresolved issues to the appropriate support level. * Perform basic remote troubleshooting by guiding users through problem-solving steps. * Identify and recommend process improvements to enhance efficiency and service quality. * Deliver excellent customer service and maintain professional communication with end users. * Maintain up-to-date knowledge of company procedures, products, and services. * Meet or exceed departmental performance standards and KPIs. * Work flexible schedules, including potential evenings, weekends, and holidays, as required to meet service standards. * Collaborate effectively within a team environment while also working independently. * Demonstrate reliability, accountability, and consistent attendance. * Assess situations logically, resolve issues efficiently, and seek assistance when appropriate. Qualifications and Soft Skills * 1+ years of experience in technical support, help desk, or contact center environments. * Ability to multitask in a Microsoft Windows environment using multiple programs simultaneously. * Flexible, self-motivated problem solver who thrives in a fast-paced setting. * Experience using a ticketing system (preferred). * Strong attention to detail and organizational skills. * Excellent verbal and written communication abilities. * Ability to apply established processes while adapting to procedural changes. * Basic knowledge of Windows 7–11 troubleshooting. * General understanding of peripheral device and printer/scanner setup and troubleshooting. * Experience supporting Microsoft 365 and MS Office applications. * Familiarity with VPN configuration and general network troubleshooting. * Experience providing remote support. * Proven analytical and problem-solving skills. * Strong interpersonal and customer service skills. * Basic Active Directory knowledge (user management, password resets, etc.). Additional Details * Location: Atlanta, GA (Hybrid or on-site based on client needs) * Department: Business Process Outsourcing (BPO) * Reports To: Help Desk Manager * Employment Type: Full-time, Non-exempt

Job Description Job Title: Service Desk Technician Department: Service Desk Reports To: Director, Security/Cyber Security FLSA Status: Exempt Job Description The Service Desk Technician position provides support to end users for computer, application, system, device, and access issues. The role requires an experienced generalist to focus on analyzing requirements, resolving problems, managing software solutions, end user support, and performing PC upgrades and configurations. The incumbent will effectively leverage his/her competencies with outsourced vendor support in ensuring UNCF’s technology infrastructure and operating environment achieve maximum efficiency and productivity, incorporating UNCF’s risk mitigation guidelines. ABOUT UNCF The United Negro College Fund (UNCF) has been an engine of educational achievement for more than 80 years. UNCF’s mission is to build a robust and nationally recognized pipeline of HBCU students who, because of UNCF support, become highly qualified college graduates. In addition, UNCF ensures that its member institutions remain respected models of best practices in moving students to and through college. Since its inception in 1944, UNCF has raised over $6 billion in private support, distributed scholarships to help students attend school, and enabled more than 500,000 scholars and low-income students to graduate from UNCF’s member historically black colleges and universities (HBCUs) and launch professional careers. UNCF is committed to closing the educational attainment gap by increasing postsecondary access and success for student groups, particularly low-income and first-generation students. Primary Responsibilities and Duties Level 1 • Monitor and respond quickly and effectively to service desk requests for technical support and resolve problems to the end user’s satisfaction., • Modify configurations, utilities, software default settings, etc. for end-user devices. Includes testing of PCs, Laptops, Virtual Desktop, Apple mobile devices, peripherals., • Network monitoring (Level 1 support), • Assist with onboarding of new users, offboarding of departing users., • Assist in the maintenance of the organization’s asset management tracking system (equipment, software/software licenses), • Distribution of equipment to end-users Level 2 • Systematically interprets user problems and identifies solutions and possible side effects., • Uses experience to address user problems and interrogates database for potential solutions., • Escalates complex or unresolved incidents., • Records and tracks issues from outset to conclusion., • During change, acts systematically to respond to day by day operational needs and react to them, avoiding service disruptions and maintaining coherence to (SLA) and information security requirements., • Responds to common requests for service by providing information to enable fulfilment. Promptly allocates unresolved calls as appropriate. No supervisory responsibilities. Qualifications EDUCATION AND EXPERIENCE Bachelor’s degree from a four year college or University preferred in Information Systems, Computer Science or a related technical field and/or 3-4 years of experience in service/helpdesk IT role. Technical Skills: Proficient with Windows Operating Systems Knowledgeable with Apple iOS and Apple products Proficient in Microsoft Office Suite, O365 Knowledge of Virtual Desktop Environments (VDI/WVD) General knowledge of Azure, Azure AD, Intune/ General knowledge of networking General knowledge of Security (network and desktop) Computer and mobile device setup Basic Active Directory administration Skills in setup and diagnosing of peripherals such as printers Knowledge of audio/video conferencing technology Ability to provide remote support (TeamViwever/Ultraviewer) General knowledge of online meeting platforms (Teams, Zoom, etc.) and supporting devices Certificates, Licenses, Registrations: A+, Security+, Network+, MCSA (some or all desired) Other Skills, Knowledge, and Abilities: • Strong troubleshooting skills, • Knowledge of leading edge data, image and voice technologies including web-related technologies coupled with a record of success using such tools in environments requiring the highest standards of excellence in service delivery., • Demonstrated flexible and results-oriented management style, with excellent communication and presentation skills- both written and verbal., • Strong communications skills (oral/written) with training experience a plus, • Strong customer/service orientation with attention to detail when proposing solutions. ADDITIONAL INFORMATION Benefits include: Medical, Dental & Vision Vacation, Sick & Personal Leave Life Insurance (Basic & Optional) Flex Spending Accounts 403(b) Retirement Account Holiday Savings Plan Annual Success Sharing Salary Range: $67,500.00 To $74,200.00 per year (Salary is commensurate with experience.) This is a hybrid role: 4 days on-site and 1-day remote per week, located in UNCF's Atlanta office. Background checks required. UNCF is EOE M/F/D/V

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

It is an opportunity to enter into a business-to-business relationship with Arise. Interested in earning extra income from home? The Arise® Platform connects you with remote customer service opportunities from well-known brands. Patience, empathy, and a positive attitude.

As aSupervisor, Helpdesk-Service Desktop working remotely in the US, you’ll be a part of bringing humanity to business. As aSupervisor, Helpdesk-Service Desktop working remotely in the US, you’ll be a part of bringing humanity to business. TTEC is proud to be an equal opportunity employer where

Note: This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. Address: Atlanta, GA 30334 (Remote) 6 Months Contract Position. Job Description: The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and o

Work Schedule: This position follows the City’s hybrid work schedule policy as assigned by the Department of Human Resources Commissioner and requires in-person work at City worksites/facilities at least four (4) days per week, with the option to work remotely one (1) day per week, based on eligib

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opp

Excellent communication and conversation skills (Verbal and Written) Experience in representation in Change Advisory Board (CAB) meetings Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP and ability to in

Job Title: IT Program Manager – Customer Application Implementation Location: Atlanta, Georgia Type: 12 Month Contract Compensation: $55 hourly Contractor Work Model: 4 days onsite, 1 day remote Job Summary: We are seeking an experienced IT Program Manager to lead and oversee the implementation of

IT Service Representative (IT Help Desk). IT Service Representative (IT Help Desk). Experience with ticketing systems, MS Office, and remote support tools.

Lead digital workplace service projects, ensuring delivery on time, within budget, and with high quality. Global IT Service Desk and Computer Café, desktop support, IT asset management, and Microsoft 365/Active Directory platforms. Oversee lifecycle management of IT software and hardware asse

Desktop Technician will provide day-to-daylocal remote desktop support, receive inbound calls, answer questions,troubleshoot, and document steps performed to resolve challenges with hardware,software, and application issues in a ticketing system. This individual will work in a team environment, is r

Monitor and analyze the performance of the IT team, ensuring that support requests are handled efficiently and effectively. Develop and implement best practices to ensure our IT enterprise applications are supportable. Led and manage a team of IT consultants/staff by providing guidance, support, and

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status. Manager of IT Operations Service and Support to lead our IT support services, including the serv

Direct supervision of remote Customer Support staff located across the state. Ensures compliance with company policies, c.

The senior management position is defined by the depth and complexity of the areas of responsibility along with its strategic responsibilities for the company's success. Achieves financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variance

The Network Support focus will be helping clean up updating network cabling documentation, light cleanup of network closets, and cable management. Visual acuity to read existing labels. Understanding of fiber cabling (single vs multimode), cable connector types (st, sc, lc, mpo, rj45, etc), and poss

The position requires strong technical expertise in routing, switching, firewalling, and network architecture, as well as the ability to lead complex projects and mentor team members. Collaborates with security teams to design and enforce network security controls, segmentation, and monitoring strat

Shares responsibility with other team members to ensure on-time IT services delivery or satisfactory and/or support. Ability and discipline to work and succeed in a fast-paced and organizationally complex environment, effectively adapting to rapidly changing technologies with the ability to meet dea

Associates Degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 14 years of experience with IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology with at least 5 years of experience in a supervisory or leadership

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. In addition, our employees have access to a range of perks and be

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information

Visual acuity to read existing labels. Understanding of fiber cabling (single vs multimode), cable connector types (st, sc, lc, mpo, rj45, etc), and possess ability to trace cables which are in use.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, fa

Plan, configure, and implement a new on-site server, ensuring scalability, security, and reliability. Familiarity with network infrastructure (routers, switches, firewalls, VPNs, WiFi). Conduct regular risk assessments and security audits to ensure compliance and identify vulnerabilities.

Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security. While this position allows remote work, we require Team Members to live within a commutable distance from one of our locatio

The position assists with the installation and support of new and upgraded workstation hardware and software and ensures its integrity and optimal operation. Advanced understanding and experience in installation, configuration and troubleshooting with various desktop operating systems such as Window

Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. We prov