Deli Taqueria Customer Service
hace 16 días
Santa Rosa
Job Description TAQUERIA CUSTOMER SERVICE REGULAR FULL TIME - $19.00-$22.00/HR SHIFTS: COMPLETE OPEN AVAILABILITY - WEEKENDS REQUIRED POSITION SUMMARY Your job as Deli Taqueria Clerk 2 focuses on customer service to support the overall goals of the Deli Department by maintaining quality service standards in the Taqueria. ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide excellent customer service, address the needs of customers, and answer their questions in a timely and effective manner., • Acquire and maintain thorough knowledge of deli menu, products, and services., • Take orders with attention to detail. (e.g. item choice, additional add-ons, etc.), • Prepare and serve made-to-order Taqueria menu items. (e.g. burritos, tacos, etc.), • Aid in preparation of Taqueria items. (e.g. prep work, , etc.), • Packaging, pricing, and merchandising Taqueria products., • Accurately practice FIFO product rotation to minimize and control spoilage and waste., • Organize, rotate, and stock workstation and department supplies. (e.g. paper goods & packaging products, etc.), • Clean and sanitize work areas, utensils, and equipment. (e.g. floors, counters, windows, workstations, slicers, etc.), • Operation of equipment. (e.g. price scale, stovetop, gill, etc.), • Answers phones and pages promptly and courteously., • Follow and comply with established procedures, including Weights and Measures, health and sanitation and safe work practices., • Immediately reports safety hazards and violations to supervisors., • Performs opening, mid, and closing duties as assigned., • Works all scheduled shifts and attends required trainings and meetings., • Other duties as assigned by supervisors. SKILLS & QUALIFICATIONS • 18+ years old., • Basic cooking/grilling skills., • Team-player who can also work independently with minimal supervision., • Clear and effective communication style, both written and verbal., • Ability to follow directions and established procedures with attention to detail., • Ability to effectively prioritize competing tasks in a fast paced, evolving environment., • Ability to work a flexible schedule including nights, weekends, and holidays as needed., • Basic math skills. EDUCATION, CERTIFICATES, LICENSES • High School Diploma or general education degree (GED)., • Food Handlers Certificate (ServSafe or ANSI compliant organization). PHYSICAL REQUIREMENTS/WORK ENVIRONMENT - The list below outlines the expectations, requirements, and conditions of this position. • Works with and around flour/grains, dairy, fresh fruits, vegetables, nuts, and/or other food allergens., • Frequently lifts/carries 10 pounds and occasionally up to 50 pounds., • In a work day: constant standing/walking., • Work requires the following motions: standing, walking, bending, twisting, squatting, kneeling, and reaching. Bending and twisting at waist and neck. Reaching above and below the shoulders., • Hand use: single grasping, fine manipulation, pushing and pulling., • Frequent exposure to extreme temperatures from work in and around freezers, coolers, refrigerators, ovens, stovetops, grills, barbeques, etc., inside and outside of the store in all weather conditions., • Consistent work in wet and dry conditions., • May require use of ladders or step stools., • Exposure to FDA approved cleaning chemicals (gas, fumes, chemicals)., • Work with and around tools and equipment, including but not limited to knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler, etc., • Intermittent noise from equipment and machinery., • Wear non-slip, water and oil resistant closed-toe shoes. BENEFITS • Employee Stock Ownership Plan (ESOP), • Competitive Wages & Benefits, • Medical, Dental, And Vision, • 401 (k) retirement, • Employee Discounts, • Paid Time off, • Flex Spending Account for Medical & Dependent Care, • Regular Wage Increases, • Commuter Benefits, • Safety Incentive Program, • Career Development and Growth Opportunities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.