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Position must study each customer's motor vehicle information, recognizing there are an unlimited number of permutations to consider, and fit together to provide the customer practical solutions to. The representative will serve in many roles within Driver Service as part of Driver Control section i

Job Description Compensation: $56,485K in base pay plus bonus with total compensation up to $350K+ per year At American Financing, we're innovators with imagination. We do what it takes to help customers achieve their financial goals. And we stay ahead of the competition by challenging ourselves to become more efficient. We are one of the fastest-growing national mortgage lenders because we don't follow the status quo. See what it's like to work for a national mortgage lender that truly values its employees. Wherever your passions lie, you can find rewarding work and new opportunities here. • Casual work environment, • Hybrid schedule for local employees, • Family-owned, Customer-focused, • Denver Post Top Workplace, • Top 50 Family-Owned Business, • Best of Colorado Business, • Inc. 5000 Fastest-growing Private Company JOB SUMMARY The Mortgage Consultant will initiate the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Compensation: $56,485K in base pay plus bonus with total compensation up to $350K+ per year WHAT YOU WILL BRING • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Ability to analyze and comprehend complex financial data and provide sound financial advice., • Thorough understanding of Federal Housing Authority (FHA), Veterans Affairs (VA), Federal., • National Mortgage (Fannie Mae), and other types of construction and conventional loans., • Proficient with Microsoft Office Suite or related software., • Minimum High School diploma, • One to three years of prior experience in lending or related field preferred., • State Mortgage Licensing\NMLS DUTIES AND RESPONSIBILITIES • Based on predetermined requirements, assesses, and grants or rejects mortgage applications., • Views property for real estate purchase or refinance., • Report daily to management on current production and goals. WHAT WE BRING • Medical, Dental, Vision, 401k, • Paid time off and sick days, • Paid holidays, • Long-term paid disability, • Paid maternity and bonding leave, • Full desk equipment provided American Financing Corporation (AFC) is an Equal Opportunity Employer. AFC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis protected by law. All employment is decided on the basis of qualifications, merit and business need.

Job Description At American Financing, we're innovators with imagination. We do what it takes to help customers achieve their financial goals. And we stay ahead of the competition by challenging ourselves to become more efficient. We are one of the fastest-growing national mortgage lenders because we don't follow the status quo. See what it's like to work for a national mortgage lender that truly values its employees. Wherever your passions lie, you can find rewarding work and new opportunities here. • Casual work environment, • Family-owned, Customer-focused, • Denver Post Top Workplace, • Top 50 Family-Owned Business, • Best of Colorado Business, • 5000 Fastest-growing Private Company JOB SUMMARY The Mortgage Administrative Floater provides cross-functional support to key areas of mortgage operations — including administration, lock desk, and compliance. This role is designed for a detail-oriented, adaptable professional who thrives in a fast-paced environment and enjoys supporting multiple teams to ensure smooth loan processing, accurate pricing, and regulatory compliance. WHAT YOU WILL BRING • Strong understanding of mortgage documentation and terminology., • Excellent attention to detail and organizational skills., • Strong communication and teamwork skills. DUTIES AND RESPONSIBILITIES Administrative Support WHAT WE BRING • Medical, Dental, Vision, 401k, • Paid time off and sick days, • Paid holidays, • Long-term paid disability, • Paid maternity and bonding leave, • Full desk equipment provided American Financing Corporation (AFC) is an Equal Opportunity Employer. AFC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis protected by law. All employment is decided on the basis of qualifications, merit and business need.

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Denver, COand they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • History of network and firewall administration., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and growEmployment Type: Full time Location: Denver, CO

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Denver, CO and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • History of network and firewall administration., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and grow

Job DescriptionSenior IT Support Engineer About Subsplash Subsplash is an exciting award-winning team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we've remained family owned and operated while pioneering the market with the first ever church mobile app. Since then, we've been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 14,000+ clients, creating impactful products, and delighting the millions of people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world. Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don't take our word for it—head to Glassdoor and see for yourself! About the Team The IT Team at Subsplash is the foundation that maintains all the activities and services that are required to support business functions as well as ensuring proper security across all IT systems. We are passionately focused on delivering delightful support to our internal customers. We achieve this by providing robust day-to-day technical support that empowers our fellow Subsplash employees to perform their best work most often. Beyond daily technical support, our team handles crucial functions such as access management, user provisioning and deprovisioning, new hardware and software setup, and diligently works to keep our dues and subscription spend under budget. The secret to this team's success lies in being exceptionally thorough and organized, while maintaining a high level of energy and enthusiasm. About the Role The Senior IT Support Engineer, reporting to the Sr. Director of Risk, Compliance & IT, serves as a critical point of contact for advanced IT-related inquiries and escalated issues within the organization. This role focuses on providing timely and effective support, expertly triaging incoming issues, and proactively developing a comprehensive knowledge base of IT practices, procedures, and solutions to significantly enhance problem-solving efficiency across the team. The Senior IT Support Engineer plays a key role in ensuring the IT team consistently meets or exceeds defined service level objectives (SLOs). This role embodies the qualities and values of the IT team at Subsplash and serves as a model for the team. Essential Functions of This Role: • Tier 1-3 Support & Escalation Management:, • Serve as the primary escalation point for complex or recurring IT issues, providing up to Tier 3 troubleshooting and resolution., • Triage all IT related questions as they arise, ensuring efficient routing and timely resolution., • Provide on-call support for immediate software and hardware issues during local business hours., • Provide technical support over the phone, web, Slack, and other tools., • Account management for password resets, lockout, provisioning and deprovisioning of accounts., • Diagnose computer errors and provide technical support., • Use specialized help desk support software to take control of end-users' computers to troubleshoot, diagnose and resolve complex issues., • Set up and configure new laptops., • IT Operations & Project Leadership:, • Lead or participate in IT projects, such as Okta integrations, new software implementations, and migrations., • Evaluate and recommend new technologies and tools to improve IT support capabilities., • Oversee the ordering process for new hardware, ensuring adherence to budget, procurement policies, and timely delivery., • Ensure compliance with IT security policies and procedures, and participate in security audits., • Utilize best practices for monitoring and remediating endpoint security vulnerabilities., • Maintain mobile device management (MDM) system to ensure endpoints are configured per security and compliance standards., • Collaborate with cross-functional teams to identify and implement automation opportunities for repetitive IT tasks, contributing to increased operational efficiency and reduced manual effort., • Leverage AI-powered tools and platforms to enhance troubleshooting, automate routine tasks, and improve overall operational efficiency., • Assist in managing IT vendor relationships, ensuring service delivery and issue resolution meet organizational expectations., • Training & Documentation Excellence:, • Develop and maintain technical documentation, knowledge base articles, and standard operating procedures for IT processes., • Train end-users how to set up and use new technologies., • Develop and deliver training programs for end-users on new technologies and IT best practices., • Support IT Onboarding Sessions for new Team Members., • A bachelor's degree in a related field., • 5+ years of progressive IT Help Desk or IT Operations experience, with demonstrated leadership in technical capacities., • Ability to prioritize and execute tasks., • Excellent time management skills., • Strong interpersonal skills with a positive, outgoing, high energy attitude.., • Hands-on experience with implementing and supporting Okta or other identity management systems (IdM/SSO) in a production environment., • Hands-on experience administering Jamf Pro, Microsoft Intune, or other Mobile Device Management (MDM) solutions in an enterprise environment., • Hands-on experience with Google Workspace administration, including complex configurations and troubleshooting., • Experience with administering CrowdStrike, • Experience with automation & scripting Mac and Linux environments., • Hands-on experience supporting Mac, Linux, and Windows., • Knowledge and understanding of best practice frameworks (such as ITIL, ISO20K) for delivery of IT services., • Experience with leveraging AI tools for IT operations and process improvement. Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that, this role is only available as a 100% remote position if you reside in one of the following states: AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY. Unfortunately, if you do not reside in one of these states, we are unable to consider your application. Benefits Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech Note: Employment with Subsplash is contingent upon satisfactory proof of employee's right to work in the U.S., as required by law and upon completion of a basic background check and; employment with Subsplash is considered "at will," meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice. Subsplash is an Equal Opportunity Employer. We value all human life as all people are created with equal dignity, value, and worth. We do not discriminate on the ground of race, color, religion, sex, age, disability or national origin, or genetic information in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or fringe benefits paid them. #LI-Remote #BI-Remote

Job Description Description IT Help Desk Technicians utilize several skills to provide all-star service to Applied Tech's internal teams and customer support to our clients. You will be onsite at a client site all of the time, 40 hours a week. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting your interpersonal style to many different types of users. You know how to support integrated enterprise applications, troubleshoot hardware and software, and keep users up and running. Candidates should possess effective communication and a client-first mindset. This is a full-time position and includes our entire suite of benefits. This is not a contract position. You will be required to report onsite M-F at our client location, located in Arvada, CO. Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire. Primary Responsibilities • Technical issues involving Microsoft's full suite of business applications and operating systems., • Technical issues involving Apple's full suite of business applications and operating systems., • Hardware and software support, maintenance and updates for desktops, printers, and mobile devices., • Mobile Device Management (MDM) for Mac management., • General knowledge hardware and software support for servers., • General knowledge firewalls, switches, and wireless access points., • Logging client issues correctly in our ticket management system., • Substantial customer service focus with proven results for client satisfaction., • Demonstrate complete ownership and accountability of incoming tickets., • Address time sensitive issues promptly., • Candidates will be required to field incoming requests while working on several items at one time., • Must be able to meet deadlines and effectively communicate issues/solutions., • Logging client issues correctly in our ticket management system., • Ability to work with vendors to get customer environment stable., • Candidates will be required to field incoming requests while working on several items at one time., • Must be able to meet deadlines and effectively communicate issues/solutions., • Minimum 3 years' experience in help desk environment or related field., • Excellent communication and customer service experience, • Active driver's license and proof of auto insurance, • Mobile Device Management (MDM) for Macs, • Revit knowledge and experience, • Windows and/or Apple operating systems, • General Knowledge of Microsoft Exchange (On-Premises and Online), • General Knowledge of Hypervisor technology (Hyper-V and VMware), • Understanding of networking including DNS, DHCP, TCP/IP, • Microsoft Server technologies including Active Directory, File/Folder Permissions, Print Management, Remote Desktop, etc. $55,000-$70,000 Annual Salary- depending on experience Soft Skills Supervision/Autonomy • Ability to use computers daily in an interactive manner for extended periods of time, possibly exceeding 8 hours per day, • Ability to sit for an extended period Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company car, • Employee discounts, • Health insurance, • IT Support relating to technical issues involving Microsofts core business applications and operating systems., • Onsite and Help Desk user support, this position involves some local travel to client locations., • Technical support at the server level: Active Directory, DNS, DHCP, and IIS., • Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security., • Remote access solution implementation and support: VPN, Terminal Services, and Citrix., • Set-up new computer equipment based on a standard configuration, • Support of disaster recovery solutions., • Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets., • System documentation maintenance and review in ConnectWise & IT Glue., • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.Additional Duties and Responsibilities:, • Improve customer service, perception, and satisfaction., • Fast turnaround of Customer Requests., • Ability to multi-task, • Ability to work in a team and communicate effectively., • Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently., • Escalate service requests that require engineer level support, following ticket to resolution., • Responsible for entering all time and expenses in ConnectWise as they occur., • Enter all work as service tickets in ConnectWise., • Advanced understanding of operating systems, business applications, printing systems, and network systems., • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care., • Diagnosis skills of technical issues., • Ability to multi-task and adapt to changes quickly., • Technical awareness: ability to match resources to technical issues appropriately., • Service awareness of all organizations key services for which support is being provided., • Understanding of support tools, techniques, and how technology is used to provide services., • Typing skills to ensure quick and accurate entry of service request details., • Self-motivated with the ability to work in a fast-moving environment., • Clear working knowledge of ConnectWise, LabTech, Webroot, and Datto are a plus, • Travel to clients locations as needed (Must have reliable transportation)

Job DescriptionSSi has principals that are an integral part of the organizations characteristic and are fundamentally essential to the shaping of everyday activities that connect to our broader mission and vision. As an organization SSi is committed to: Foster a culture of innovative and out of the box thinking: We fundamentally understand that each employee has something unique to offer to the organization. We foster a culture that nourishes innovation by empowering staff, leverages their passions, and encompasses a circle of trust where it's all about thinking of new ideas and getting good feedback. Invest in our Resources Employees are essential, their physical and mental well-being are pivotal to the growth of our organization. Our company culture, productivity, and overall employee happiness stem directly from how much training, responsibility, and empowerment they have within our organization. Our focus is on improving the growth of individual through education, allowing them to play central roles, so they can grow and add value to the company. Provide solutions that are in the best interest of the customer and improve their strategic posture We are in business to serve our customers and do what is in their best interest. Our philosophy is to offer services that are complete. We strive to provide services that do more to help the customer improve in all areas including areas that they may not have considered. Give thoughtful considerations to our actions and their affects We give thoughtful consideration to each other's differences and opinions. We must give our individual best to get the job done right. Everyone is accountable for their behaviors, exercising rational judgment, and giving thoughtful consideration to their professional activities and decisions. Sharp Solutions, Inc has an immediate need for a Tier I Technician -Level 1 for a new contract Task Order for the United States Geological Survey. The ideal candidate is a self-starter with excellent analytical and problem-solving skills, flexibility, good judgment, ability to work through challenges with all types of customers and has the ability to work within a diverse team and deliver on site or via a remote location. JOB RESPONSIBILITIES Service Desk (Tier 1) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy). The Service Desk will follow Information Technology Infrastructure Library (ITIL), Knowledge-Centered Support (KCS), HDI (), best practices and established procedures and processes. Every customer contact will either generate a new Service Request or will be documented in an existing Service Request. Service Requests may be received via telephone, email, web submission, or IM/Chat as appropriate. Routine Duties/Job Requirements: • Create service requests and correctly categorize and prioritize submitted requests based on a provided ratings scale., • Manage service request queues for all support teams, • Tracking calls and service requests including answering phone within 30 seconds 90% of the time, • Troubleshooting of incidents and problems, • Identifying and documenting problem solution(s), • Following the Knowledge Centered Support (KCS) methodology, • Following Total Contact Ownership methodology, • Communicating with good customer service skills, • Placing/Tracking trouble calls to other service providers, • Creating, modifying, or deactivating user accounts, • Develop and maintain operational & knowledge management documentation in the Service Desk Tier 1 document management system., • Respond to all assigned calls and messages in order or urgency and time received. Close out assigned calls within a specified time frame and follow up with customers to ensure customer is 100% satisfied. Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive Strong written and oral communication skills and ability to talk to anyone across an organization. Analytical skills and be a creative self-starter with the ability to work both independently and as a team player Salary and Benefits 26-32k Based on years of experience and qualifications. This position includes health care, retirement benefits, Company paid time and vacation days, as well as paid Government holidays. SSi is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action. SSi also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability. VETS are encouraged to apply.

Job Description About SRS Acquiom SRS Acquiom has built its reputation on shaking up the financial services technology world by redefining how complex M&A and loan agency transactions get done. Since 2007, we've been the partner dealmakers rely on for speed, precision, and less friction -supporting over 10,000 deals worth more than $1.7 trillion along the way. Our solutions start with human expertise and are powered by technology: virtual data rooms, document solicitation, escrow and payment administration, shareholder representation, and independent loan‑agency services like administrative and collateral agent support. Each service works seamlessly on its own, but when brought together by our expert team, they form an end‑to‑end system that helps even the most complex deals cross the finish line. We're equally committed to building careers as we are to building solutions. At SRS Acquiom, internal mobility isn't just a buzzword, it's part of how we grow. We invest in our people, creating opportunities to learn, stretch, and step into new roles as the business evolves. If you're looking for a company with entrepreneurial energy, a proven record of growth and innovation, and a culture that supports your next career move, we'd love to talk. A few benefits our employees enjoy • Day‑one coverage: medical, dental, and vision plans so you're protected from the start, • Employer‑paid life insurance, with the option to add extra coverage for peace of mind, • Employee Assistance Programs for confidential support when life gets complicated, • Discounted pet insurance (because furry family members count, too), • A fitness credit to back your health and wellness goals SRS Acquiom is seeking an IT Support Technician to join our IT Support team. The IT Support team is responsible for all areas of internal desktop and cloud app support, hardware support, and maintaining network infrastructure for our office locations. This team supports an environment of 75% macOS machines and 25% Windows machines. The ideal candidate will support internal clients, understand laptop and mobile device troubleshooting, be eager to learn and grow their skillset, and contribute to new ideas and projects in a diverse, fast-paced, deadline-driven environment. This is a hybrid position based in Denver, CO. The hourly rate for this role is between $31.25 and $36.06 ($65k—$75k), depending on experience level. Primary Responsibilities • Provide hardware and software support for in-person and remote clients with macOS and Windows systems, mostly macOS devices., • Prioritize, assign, and respond to internal client issues (submitted via ticketing system or in person); manage tickets to completion., • Perform end-user training on macOS and other company-provided software and hardware., • Perform diagnostics to collect information to determine and correct the source of error and isolate performance issues., • Test and deploy new software, hardware, procedures, installation, conversion, and upgrade activities., • Maintain a database of all staff inventory, user accounts, and logins to facilitate the onboarding and offboarding processes., • Engage with vendors when necessary to research issues, determine, and implement the recommended solutions., • Maintain inventory levels of equipment to facilitate the onboarding process., • Provision user accounts in cloud apps, VoIP systems, cloud faxing, copiers, and secure printing management systems., • Manage new employee onboarding process from creating accounts to provisioning devices to in-person training and IT orientation on Day 1., • Maintain employee backup system as part of Disaster Recovery/Backup Plan., • Automate help desk tasks and maintain security profiles for laptops and company smartphones via MDM software (JAMF/Intune)., • Follow documented troubleshooting procedures and standards., • Contribute ideas and recommendations to and assist in writing IT/Admin and Tech Training documentation., • A bachelor's degree or equivalent combination of education, training, and experience is preferred., • Candidate must have at least 1 year of experience supporting macOS laptops or desktops in an enterprise environment., • Experience supporting computers running macOS (10.14 to current) and Windows 10 and 11, cloud-based email and productivity tools (Office 365 & Google G-Suite), and mobile devices running iOS., • Proven ability to listen respectfully and communicate effectively with non-technical staff., • Computer configuration and application setup experience, with equal weight given to Windows and macOS., • Experience installing and troubleshooting network infrastructure and technologies, including wired and wireless infrastructure, VoIP, and managed printing., • Experience using centralized management/MDM tools for OS configuration and administration., • Knowledge of basic printer maintenance tasks, such as clearing paper jams and toner replacement., • Experience configuring networking switches and firewalls (ie. VLAN assignments, switchport settings, DHCP, firewall policies). Experience configuring cloud apps for Single Sign-On with Active Directory or other SSO providers (ie. OKTA, OneLogin, JumpCloud), • Experience with Windows Server/Active Directory, Bash scripting for macOS, virtualization, and help desk automation, • Must be available to work standard business hours and occasional nights/weekends., • Must be able to work on-site in the Denver office With respect to its programs, services, activities, and employment practices, SRS Acquiom Inc. assesses qualified individuals without regard to their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status. Requests for reasonable accommodation or the provision of auxiliary aids should be directed to Human Resources.

Job Description:\n\nWho You Are You are someone who people can rely on, and you are always there when they need a helping hand. You like variety in your work and seek unique challenges every day. You’re a “people person” and enjoy hearing their stories and assisting them through challenging processes. You are looking for a new position where you can make a difference in your life, the lives of others, and the world. In return, you seek an organization that appreciates your individuality and supports you as a member of a diverse and talented team. People often comment on how you are welcoming, honest, organized, and a real problem solver. You know in your heart it is time to find an opportunity to be part of something larger; more impactful. If this sounds like you, please allow us to introduce ourselves. Who We Are: Habitat for Humanity of Metro Denver (Habitat Metro Denver) is part of a global, nonprofit housing organization that seeks to bring people together to build homes, communities, and hope. Habitat for Humanity was founded on the conviction that everyone needs an affordable, healthy, and stable place to live in dignity and safety, and that affordable housing should be a matter of conscience and action for all. To achieve our vision of a world where everyone has a decent place to live, Habitat Metro Denver builds, renovates and sells homes in partnership with low- and moderate-income families. Habitat Metro Denver is also an advocate for policies that create and preserve affordable housing. We work in neighborhoods across five counties in Metro Denver to not only build, renovate and sell new homes, but also to do critical home repairs to help families stay in their homes longer. Since being founded in 1979, Habitat Metro Denver has served more than 2,500 households and is one of the top ten producers in the Habitat U.S. network nationwide. How We Succeed Together: Habitat Metro Denver’s Cultural Blueprint highlights the specific behaviors and mindsets that support our core values and guide day‐to‐day decisions, behaviors, and interactions of every person within our organization. Solid Foundations – Our mission is at the heart of everything we do. We are passionate about our work, our teams, and our relationships. Innovative Design – We are curious. We embrace change. We take risks and initiative to address a complex social issue – housing. We exemplify grit and determination in our relentless pursuit to ensure everyone has a safe and affordable place to call home. Open Doors – We welcome everyone. We aspire to be an inclusive organization that celebrates one humanity – where equity, diversity and inclusion are at the core of every facet of our work. Clear Windows – We approach everyone with kindness, clarity, and transparency. We champion authenticity, illuminate our strengths, and hold ourselves and others accountable. Supportive Structures – We have each other’s backs. We collaborate. Becoming better at what we do takes all of us. By building homes and life‐changing careers, we make a transformational difference in our lives and the lives of others. GENERAL DESCRIPTION: The Application Processor & Homebuyer Guide supports the smooth operation of Habitat’s application process for homeownership programs. The Application Processor & Homebuyer Guide is a person who can work with a diverse group of community members, applicants, and volunteers to create a clear understanding of Habitat’s program requirements and processes, while guiding program participants through their partnership experience. This team member creates meaningful relationships with the individuals and families Habitat serves, adding to Habitat’s impact in the Denver Metro area. The following reflects the organization’s definition of essential functions for the position but does not restrict the tasks that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential position’s functions. CORE RESPONSIBILITIES: Application Processing · Uphold Habitat Metro Denver’s commitment to Affirmatively Furthering Fair Housing, the Fair Housing Act, Equal Credit Opportunity Act and Habitat Metro Denver’s Inclusivity goals. · Educate community members on homeownership requirements and the application process, ensuring prospective applicants can easily navigate through the programs. Ensure excellent customer service. · Update the Homebuyer Experience Manager on financially qualified applicant numbers with a thorough review of quality and completeness of data and file documentation. · Ensure complete documentation concerning applicant records in Encompass loan origination software, CRM database, and SharePoint. · Provide tailored guidance to applicants, ensuring clarity and support throughout their specific lending pathway, whether expedited, renovated shortened, or traditional new construction. · Facilitate Final Selection Interviews with Homeownership Program applicants and support the Homeowner Selection team with the final selection of qualified applicants. · Maintain communication with applicants throughout the application period, responding to questions regarding applicant’s financial qualifications, program qualifications, and denial decisions. · Assess income and credit worthiness of applicants to determine if the program’s financial requirements are met. · Collaborate with Government Grants department to ensure accuracy and completeness of all HUD income certifications and related reporting. · Provide outreach support to Program Managers including attending community outreach events. · Provide administrative support and ensure that information on program applicants and future homeowners is updated in the appropriate database and applications are processed in a timely manner. · Manage phone calls and other correspondence from prospective programs applicants. · Build and maintain relationships with other service providers and make appropriate referrals, as needed, for those applicants who do not qualify for the Habitat Housing Programs. · Manage relationships with external vendors to ensure on-time deliverables. · Additional support in the preparation and execution of Housing Programs Information Sessions and Partnership Orientation Sessions. · Assist with special projects and other associated duties as required to help fulfill our mission in alignment with our Cultural Blueprint values. Homebuyer Guide · Provide excellent customer service, serving as the primary liaison in support of a cohort of partner families along with other Homeowner Services staff, ensuring a smooth transition from selection, into active programming through closing. · Serve as an active participant in project coordination meetings around current and upcoming projects representing the HOS/AMS team. · Assist with project planning and launch by collaborating with other key staff to develop materials and promote the project’s success with buyers. · Conduct partnership orientations in coordination with Housing Programs staff, ensuring proper reinforcement of the information provided with partner families. · Schedule, monitor, communicate and analyze progress regarding New Homeownership program requirements to ensure that homeowners complete their partnership requirements on schedule. · Ensure timely collection of financial documentation from partner families and regularly review documentation throughout partner family’s tenure in the program to monitor for consistency in finances throughout the program. · Conduct, at minimum, monthly one-on-one meetings with each family to ensure their programmatic commitments are met (including, but not limited to closing cost contribution savings, sweat equity requirements, financial stability, homebuyer education/ HUD counseling, etc.) · Create and utilize program action plans and budgeting tools to assist families in staying qualified throughout the homeownership program. · Assist partner families with tackling challenges that come up during their program. · Alert department leadership immediately of any adverse changes to the financial standing of partner families that could change or delay closing targets. · Participation in coordination and delivery of relevant homebuyer education sessions, as needed. · Effectively manage deadlines associated with the selection, partnership and closing processes. KNOWLEDGE & SKILLS: · A strong belief in Habitat’s mission and a desire to engage others in the organization’s work. · Excellent verbal and written communication skills as well as, good analytical and math skills. · Able to communicate clearly and professionally with diverse audiences of homeowners, volunteers, real estate professionals, and co-workers. · Excellent organizational skills and attention to detail. · Proficient in Microsoft Office Suite and CRM Databases. · Ability to coordinate and manage multiple timelines and deadlines at once. · Ability to maintain a pipeline of at least ten files per month. · Basic understanding of clerical procedures and systems such as recordkeeping and filing. · Knowledge of and adherence to Federal Fair Housing and Lending and Right to Financial Privacy Acts. · Ability to seek solutions independently and work well in a collaborative team environment. · Experience working with people from diverse racial, ethnic, and socioeconomic backgrounds is preferred. · Proficient with Microsoft Office Suite, virtual meeting platforms, space reservation platforms and CRM databases. · Ability to maintain confidentiality. EXPERIENCE: · Minimum 1 years of experience (work, volunteer, and/or education) to demonstrate an understanding of finance, business, accounting, and/or real estate. · Strong preference for 1-2 years of experience in the mortgage industry, preparing and managing mortgage loan files, ensuring file quality and completeness. · Recent experience with lending, compliance, and processing. · Experience working with low- and moderate-income homebuyers in a mortgage lending, banking, nonprofit, community-based lending, or CDFI (Community Development Financial Institution) setting. · Fluency in spoken and written Spanish is highly preferred, Arabic or French a plus. · Experience with Encompass, or similar software, a plus. · A bachelor’s degree in a related field could be beneficial in this role. WORK ENVIRONMENT & CONDITIONS, PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB · Most work is performed indoors at a desk in a shared office or meeting setting, with the ability to work remotely at times. · Ability to talk on the phone and work at a computer for extended periods of time. · The ability to travel to and from meetings and appointments in locations and times when public transportation is unavailable. · Valid driver’s license and ability to be insured under the company’s insurance policy is prerequisite; driving is required. A Motor Vehicle Report (MVR) will be run for insurance purposes. · Some work outside of traditional office hours (evenings) will be required to meet the needs of homeowners’ work schedules. · Hybrid work model - minimum 2 days/week at a Habitat location (Tuesday, Wednesday, and/or Thursday), with ability to work from home the other days) During the first 6-9 months of employment additional days in the office will be required to learn the role, build critical interdepartmental connections, and strengthen the team’s vision, strategy, and cohesiveness. · Habitat’s office where this position will report to is 430 S Navajo St, Denver, CO 80223. The Starting Pay Range for this position is $24.40 - $27.45/hour. New hires are typically brought into the organization between the minimum to midpoint of the starting pay range posted depending on qualifications, internal equity and the budgeted amount for the role. The full range for this position is $24.40 - $30.50/hr. Benefits available include medical, dental and vision insurance options; 401k with employer match; Paid time off for vacation, holidays, floating holidays; short and long-term disability; Healthy Families and Workplaces Act (HFWA) Leave; Paid Parental Leave (PFML); and paid time to volunteer. Please apply by copying and pasting the following link in your browser: Or visit our Careers Page: At Habitat for Humanity of Metro Denver, we value diversity and strive to ensure that our practices and policies are equitable and inclusive. We do not tolerate harassment or discrimination of any kind. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), sex, sexual orientation including transgender status and gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), marital status, race, national origin (including ancestry), disability, creed, religion, genetic information, HIV status, military or veteran status, or any other status protected by federal, state, or local laws. Habitat Metro Denver is dedicated to the fulfillment of this policy in all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, dismissal, and all other terms, conditions, and privileges of employment.\n\nCompany Description:\n\nImagine a world where everyone has a decent place to live, and YOU have the opportunity to impact people every day through your work. Habitat for Humanity of Metro Denver has seen dramatic growth in the last five years. It’s an exciting time to join our team!Imagine a world where everyone has a decent place to live, and YOU have the opportunity to impact people every day through your work. Habitat for Humanity of Metro Denver has seen dramatic growth in the last five years. It’s an exciting time to join our team!