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Job Description ABOUT THIS POSITION First and foremost, as a Customer Experience Advisor, you will ensure that students' needs are met in a timely, high quality manner. Like the rest of the Customer Experience Team, you handle dynamic, high-pressure situations with a ridiculously positive attitude while staying calm and collected. You understand how customer experience contributes to the overall success of Aceable and are driven by supporting the needs and growth of others. WHAT YOU'LL DO • Handle student interactions (Calls, Chat, Texts and Emails) with empathy and understanding, and serve as a role model of exceptional customer service, • Handle Tier II tickets and escalations based on assigned brands or verticals, • Strong knowledge of at least one vertical with the ability to support all brands within it, • Use AI-powered support tools to enhance response efficiency and provide consistent, accurate information to students across multiple communication channels, • Collect and organize student feedback or product bugs; share with CX management team and/or other company stakeholders, • Prioritize multiple deliverables and responsibilities, with the ability to change focus quickly and efficiently in order to meet students and business needs, • Upskill on new and existing products or vertical as needed, • 2+ years customer service or relevant experience, • Availability for weekend and/or evening work, • Ability to handle calls, chats, emails, and texts from students for 80%+ of your day, • Ability to listen to and understand the needs of each student, de-escalate when needed, and provide productive solutions, • Effective and clear verbal and written communication, including proper grammar, • Ability to open web browser and navigate multiple tabs simultaneously, • Impeccable time management and ability to handle a dynamic environment with multiple deadlines, • Punctuality – commitment to arrive on time for your scheduled shifts and be a role model to the team Aceable is a mobile education platform designed to create affordable, engaging, and convenient online courses available across mobile devices. Built by former teachers, NASA engineers, and those passionate about education, our team is obsessed with helping people reach their life goals and milestones through online certification. After launching our first mobile app to provide accredited driver's ed courses, Aceable expanded into real estate education, healthcare education, and most recently mortgage and home insurance. Aceable serves hundreds of thousands of students per month, but we need your help to tackle our vision of serving millions of students per month! Aceable has been awarded one of the Best Places to Work for multiple years running by numerous entities, such as the Austin Business Journal, Built In, USA Today, and EqualOcean. We actively work to foster a creative, collaborative, and diverse culture whose overall mission is to impact as many student lives as possible. ABOUT THE CX TEAM The Aceable Customer Experience Team is the first point of contact for our students. We are a creative, problem-solving, and results-driven team who deliver excellent customer service through thorough and clear resolutions for every student. We have a passion for pursuing growth through training, coaching, and learning new skills. ACEABLE PERKS Join one of Austin's Best Places to Work in 2024 -2026 • Competitive total rewards (base salary + bonus/stock options, if applicable), • 401k match, • Robust medical, dental, and vision benefits, • Generous paid time off programs + 19 paid holidays per year, • Flexible work schedule, • Wellness programs, • Our own space on the top floor of a downtown Austin building with free parking, • Weekly lunch, a fully stocked fridge, and plentiful snacks, • Company events and activities (holiday events, happy hours, volunteering), • #PursueGrowth Reimbursement ($600 per year for full-time employees), • Free Roadside Assistance subscription, • Passionate teammates excited to help you succeed and learn *Remote Hires I Aceable is only able to hire employees in the following locations: California, Colorado, Illinois, Massachusetts, Mississippi, Nebraska, New Jersey, New York (excluding Boroughs), North Carolina, Texas, Utah, and Washington. Hourly Pay Range: $16.00 - $18.00

Job Description Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this. We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems. Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today. Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it. Remote — Texas | Temporary-to-Permanent About the Role We are looking for a compassionate, dependable phone agent to join our Member Experience team. This is a phone-first, inbound-only role — you will spend the majority of your time on calls with Mochi patients helping them navigate their care, understand their medications, and resolve issues quickly and empathetically. Following calls, you will occasionally send brief follow-up messages through our secure patient portal to document or close out requests. This is an entry-level role with a clear path to permanent employment. We are initially hiring on a temporary basis as we build out our US-based team, with the expectation of converting to a permanent position for strong performers after the pilot period. What you'll do • Handle inbound patient calls as your primary responsibility — you will be on the phones the majority of your shift, • Answer questions about prescriptions, refills, subscriptions, appointments, and account status clearly and accurately, • Follow up via our secure patient portal after calls when written documentation or provider coordination is needed, • Document patient interactions accurately in our systems after each call, • Escalate complex or clinical issues to the appropriate team per established protocols, • Maintain Mochi's quality, HIPAA compliance, and patient safety standards at all timesWho you are, • 1+ years of experience in a call center, phone support, or patient-facing customer service role, • Telehealth or healthcare experience is a strong plus, • Spanish and English fluency is preferred — bilingual candidates will be prioritized and compensated at the higher end of our range, • Confident, warm, and clear on the phone — patients trust you quickly, • Organized and able to manage follow-up tasks across multiple patient interactions, • Reliable internet connection (minimum 25 Mbps), quiet workspace, and a headset with microphone Part-time (~24 hours/week). Two shifts available/daily; expected to take 4 shifts a week; cannot take more than one shift/day — 8-2 PM CT or 2-8 CT: * Day Shift: 8:00 AM – 2:00 PM CT, five days per week including rotating weekends * Evening Shift: 2:00 PM – 8:00 PM CT, five days per week including rotating weekends Weekend availability is strongly preferred. Compensation Hourly Rate: • English only $15/hr, • Bilingual (English/Spanish) $17/hr If you need any assistance or accommodations due to a disability, please contact us at .

At McGuire Moorman Lambert Hospitality (MML), we are devoted to creating some of the world’s most memorable hospitality experiences, where exceptional cuisine, inspired design, impeccable service, and authentic storytelling come together in harmony. This role is highly systems-driven and respo

It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. A paid Product Tester position is perfect for those looking for an entry-level opportu

Apply today to check your eligibility. A smartphone, tablet, or computer with a camera. Ability to follow instructions and provide thoughtful feedback.

Apply today to check your eligibility. A smartphone, tablet, or computer with a camera. Ability to follow instructions and provide thoughtful feedback.

Recent and ongoing project types include: Utility relocations and infrastructure improvements, City and county roadway and trail projects , Stormwater and wastewater system upgrades, Transit-oriented development and pedestrian corridor projects Qualifications: Texas PE or ability to obtain within 3

Security Solutions of America - - Responsibilities: Patrol the premises and monitor surveillance equipment; Report any suspicious activity to the appropriate authorities; Control access to the property and ensure visitors and employees follow security protocols; Maintain a safe and secure environme

Security Officer / Patrol] - Earn $20/hr (Unarmed) or $30/hr (Armed) / Flexible Scheduling / Rapid-Response Assignments / Nationwide Full-Time & Part-Time Openings - As a Security Guard Armed/Unarmed at Fast Guard Service, you will: Monitor and patrol designated areas to ensure the safety and securi

Security Solutions of America - - Responsibilities: Patrol the premises; Monitor surveillance equipment; Report any suspicious activity to the appropriate authorities; Control access to the property; Ensure visitors and employees follow established security protocols.

Aerotek - JobID: JP-005852480 [Material Handler / Freight Handler] As a Warehouse Associate at Aerotek, you'll: Perform all aspects of warehouse upkeep and order fulfillment; Perform lifting up to 50 lbs unassisted; Operate a manual pallet jack; Stand on your feet for up to 8 hours; Operate an RF sc

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work

Responsibilities: Move between departments (Receiving, Picking, Packing, Shipping, Returns) based on operational needs; Safely load, unload, and move furniture orders and inventory; Use scanners and handheld devices to track inventory and orders; Perform quality control tasks including inspecting, r

Crescent Hotels & Resorts - 810 Red River Street - Responsibilities: Send majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Maintain order in the hotel, deal wit

We offer stable career options with training and tuition reimbursement available to get you to the next level in your career Job Summary: Provides basic building security for County facilities during normal business hours or after hours and on weekends and holidays. Hourly Are you looking for career

FedEx - - Responsibilities: Load, unload, and sort of packages of various sizes; Operate warehouse equipment safely and efficiently; Maintain a fast-paced and organized work environment; Adhere to safety, security, and quality standards; Support accurate and timely fulfillment of shipments.

Kellermeyer Bergensons Services - 9960 Decker Lane - Responsibilities: Utilize a manual pallet jack to pick up full gondolas and replace them with empty gondolas; Transport and place full corrugate gondolas into the baler or compactors; Ensure the areas around all gondolas are free of debris and tra

Mohawk Industries - - Responsibilities: Pull/assemble customer orders and verify outbound orders for accuracy; Perform inventory stock checks and restocking; Receive and unload inbound material and process inbound shipments; Operate forklift equipment; Maintain a clean and organized facility and ob

Responsibilities: Load, unload, and move furniture and inventory safely; Use scanners and warehouse software to track inventory; Perform quality control tasks including inspecting, repackaging, labeling; Move between departments (Receiving, Picking, Packing, Shipping, Returns) as needed; Lift up to

Daikin Comfort - 11700 Stonehollow Drive - Responsibilities: Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks; Ensure all items are received per procedure an

Iron Mountain - - Responsibilities: Receive, sort, and store documents, tapes, and other media using Iron Mountain's proprietary tracking systems, ensuring inventory accuracy; Load and unload materials from trucks and within the warehouse using appropriate equipment (e. Coordinate with drivers, int

Oak View Group - - Responsibilities: Responsible for assisting with product purchasing/ordering, receiving and distribution control for the venue. Receive products and merchandise, checking for quality and damages to items, and the proper storage of the delivered products and merchandise; Perform t

Aerotek - - Responsibilities: Loading, unloading, sorting, picking, stocking.

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions. Job Ben

As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. Bilingual capabilities in Spanish and/or Portuguese are highly preferred to facilitate communication with stakeholders in the LAC region. Akraya is an

Assist with takeoffs and bid preparation for wet utility scopes. A team culture that values initiative, accountability, and results. Partner with Field Superintendents to maintain efficient jobsite operations.

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

Provide basic hospitality support for meetings and visitors. Ability to multitask and maintain confidentiality. Familiarity with multi-line phone systems or document management systems.

Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document interactions and follow up as needed; Collabora

CEVA Logistics - - Responsibilities: Communicate information to operations and sales personnel on shipments which require special handling; Advise customers, sales personnel and station management of the current status of all shipments; Respond promptly and professionally to customer requests for s

Allied Universal - JobID: 1540230 [Patrol Officer] As a Patrol Driver at Allied Universal, you'll: Vehicle patrol exterior areas of assigned locations; Foot patrol interior/exterior areas of assigned locations; Observe and report suspicious activities and persons; Write detailed narrative reports an

Responsibilities: Telephone and face to face contact with customers providing recommendations, price/job quoting, and entering sales orders; Assist with maintaining showroom display of products while keeping track of inventory and replenishing stock as needed; Track open sales orders and process tic

Great fits often come from backgrounds in retail, hospitality, athletics, recent graduates, or customer service. Can take initiative and responsibility. Projects involve overseeing client marketing campaigns, customer acquisition initiatives, and team performance for telecommunications services.

Bank Clothiers, you'll: Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions; Incorporate suggestive selling techniques when assisting customers and responding to any customer inquiries and needs; Assist

CMA CGM Group - - Responsibilities: Communicate information to operations and sales personnel on shipments which require special handling; Advise customers, sales personnel and station management of the current status of all shipments; Respond promptly and professionally to customer requests for st

Manage projects end-to-end: Initiate, Plan, Execute, Monitor, and Close multiple engineering initiatives. We're Hiring: Engineering Project Manager (EPM) – Austin, TX (Hybrid – 3 Days Onsite). This is a hands-on role where you'll own projects from start to finish and coordinate with cross-functi

We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter. Meet performance goals for quality, response time, and satisfaction. Clear English communication (bilingual preferred, additional pay).

Bank Clothiers, you'll: Assist management with register opening and closing procedures and monitoring cash handling; Perform audits and end of shift drawer counts; Incorporate suggestive selling techniques when assisting customers and responding to any customer inquiries and needs; Assist with reple

Familiarity with Texas construction practices and soil conditions. My client delivers specialty foundation work, focusing on safety, efficiency, and high-quality execution in the field. Experience with scheduling and project management software.