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Description Sprout Social is looking to hire a Director, Global Customer Support for the Customer Experience team. Why join Sprout’s Customer Experience team? Sprout Social’s Customer Experience division is evolving to meet the future of customer engagement. With a high bar for excellence and innovation, the Support & Adoption Operations team combines world-class support with proactive, data-driven engagement. Our mission is to revolutionize how we empower customers by leveraging automation, insights, and operational rigor to deliver adoption, retention, and growth at scale. What You’ll Do As the Director, Global Customer Support, you will own the function end-to-end, ensuring exceptional customer experiences while building a scalable, high-performing global organization. You will balance customer empathy, operational excellence, and team development by leveraging data, technology, and proactive process improvements. • Own Global Support Strategy: Define and lead the global Support strategy, ensuring value across channels, products, and regions while aligning to company goals., • Drive Operational Excellence & Process Improvement: Improve workflows, escalation paths, and operating models to increase efficiency, quality, and consistency., • Execute Business Transformation: Lead strategic initiatives that enhance customer outcomes, team effectiveness, and long-term scalability., • Lead Change & Scale the Organization: Guide change management, preparing teams for launches, market shifts, and evolving customer needs while building leadership capacity., • Lead & Develop Your Team: Coach and support managers and front-line specialists, setting clear expectations and performance standards., • Maintain World-Class Service Delivery: Establish and uphold SLAs and performance frameworks across all support channels for consistent, high-quality service., • Data, Insights & Customer Advocacy: Track and act on KPIs and customer feedback to improve processes, satisfaction, and retention., • Champion AI: Champion the thoughtful adoption of AI, automation, and tooling enhancements that improve both customer outcomes and team effectiveness., • Cross-Functional Partnership: Collaborate with Product, Engineering, Customer Success, Professional Services, and Revenue teams to translate support insights into actionable improvements. What You’ll Bring We’re looking for a strategic, hands-on leader who blends customer empathy with operational rigor and sound decision-making. You thrive in complexity, bring clarity through structure and data, and know how to scale support through leadership and technical efficiency. You foster cultures of ownership, learning, and continuous improvement while influencing cross-functional partners without direct authority. • 10+ years of experience leading Customer Support or Technical Support organizations in a high-growth SaaS environment., • 3+ years in second-line leadership with demonstrated success and experience fostering high-performing teams (ideally globally)., • Strong operational and process design mindset with the ability to connect workflows and decisions to customer outcomes., • Experience leading teams through transformation, change management, or significant operational evolution., • Deep familiarity with support platforms and tooling (e.g., Zendesk, Salesforce), tiered escalation models, and AI-driven solutions., • High comfort working with data, including customer experience metrics, operational performance, and trend analysis., • Executive presence and strong communication skills, with the ability to influence senior stakeholders and represent the Voice of the Customer. How You’ll Grow Within 1 month, you’ll plant your roots by: • Completing Sprout’s onboarding and developing a deep understanding of our products, values, and global CX model., • Building strong relationships with Support, Operations, Product, and Revenue leaders., • Reviewing current workflows, tools, and performance data to identify immediate opportunities. Within 3 months, you’ll hit your stride by: • Defining a clear vision and roadmap for global Support that balances day-to-day excellence with long-term transformation., • Partnering with Operations to establish reporting frameworks and dashboards., • Setting KPIs and stretch goals aligned to customer and business priorities., • Assessing team structure and leadership capability to inform growth plans. Within 6 months, you’ll make a clear impact by: • Launching AI-assisted workflows or automation initiatives that improve efficiency and customer experience., • Driving measurable improvements in CSAT, resolution metrics, and operational performance., • Partnering with Product and Engineering to address top drivers of support volume. Within 12 months, you’ll make this role your own by: • Delivering measurable gains in support efficiency, customer satisfaction, and retention., • Optimizing the global support model for future scale., • Establishing Customer Support as a strategic differentiator through insight-driven influence and operational excellence. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $150,200.00 - $206,580.00 USD annually, • Zone 2 (All other US states): $136,600.00 - $187,770.00 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

About Us! Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety. We are passionate about our mission to protect every child, every school, every day! About the Role Reporting to the Sr. Director of QA and DevSecOps, the Lead DevSecOps Engineer will drive the design, automation, and continuous improvement of secure cloud infrastructure and delivery pipelines across our Azure ecosystem. This player-coach role combines deep technical expertise with hands-on leadership, guiding a team of DevSecOps engineers to strengthen the security, reliability, and velocity of our software delivery lifecycle. The ideal candidate will drive operational excellence across our Azure-based infrastructure, champion best practices in security and deployment automation, and foster a culture of continuous improvement. You will partner closely with Development, QA, and InfoSec teams to embed security, compliance, and observability across our CI/CD processes—supporting both legacy .NET applications and modern microservices hosted in Azure. The ideal candidate will lead by example through technical contributions, mentorship, and adherence to organizational standards for speed, security, and efficiency. Responsibilities • Leadership and Mentorship: Guide a team of four DevSecOps engineers, promoting best practices in automation, security, and reliability., • Secure CI/CD Pipelines: Maintain GitLab-based pipelines, ensuring consistent integration of security scans, automated testing, and compliance gates., • Infrastructure as Code: Develop and maintain infrastructure through Terraform, enabling repeatable and auditable environment provisioning., • Cloud Operations: Architect, automate, and manage infrastructure in Azure (primary) with some AWS exposure, supporting hybrid and microservices deployments., • Monitoring and Observability: Implement and optimize alerting and performance monitoring through New Relic to ensure high availability and rapid incident response., • Security Integration and Automation: Partner with InfoSec to implement automated vulnerability scanning, key and secret management (Azure Key Vault), and continuous configuration monitoring aligned with SOC 2 and ISO 27001 standards., • Change Management & Compliance: Enforce disciplined change control, versioning, and deployment approvals in alignment with security and audit requirements., • Continuous Improvement: Identify opportunities to enhance delivery velocity, system resilience, and cost efficiency across the DevSecOps toolchain., • Incident Response: Participate in on-call rotation to support production environments and coordinate root-cause analysis and remediation., • Engineering Enablement: Work closely with Engineers to design scalable DevSecOps solutions that accelerate delivery, improve reliability, and enhance developer productivity., • Workflow Optimization: Streamline CI/CD processes and reduce friction through automation and tooling improvements., • Cloud Migration: Lead cloud migration initiatives ensuring secure, scalable, and cost-efficient operations across Azure and AWS., • FinOps & Cost Optimization: Manage and optimize cloud spend through FinOps methodologies and resource utilization monitoring., • Modern DevOps Practices: Champion trunk-based development, shift-left implementation and automated quality gates to improve software delivery maturity Qualifications • Senior level experience (combined 10+ years) in DevSecOps, DevOps, CloudOps, Site Reliability position(s), • Served in a mentor or leadership position – either formally or informally, • Willing to travel to the Houston office twice per year, • Deep hands-on experience with Microsoft Azure services including AKS, Key Vault, Application Configuration, Service Bus, and Azure SQL, • Proven experience managing .NET applications across both monolithic and microservices architectures for a SAAS platform, • Deep hands-on expertise with Azure (primary) and familiarity with AWS environments, • Strong proficiency in GitLab CI/CD, • Demonstrated skill in Infrastructure as Code using Terraform, • Solid understanding of containerization and orchestration (Docker, Kubernetes, AKS), • Experience implementing security automation, including SAST/DAST, secrets management, and compliance reporting, • Knowledge of cloud networking, IAM, and identity management (Azure AD, VNet, NSGs), • Proficiency in scripting (PowerShell, Bash, or Python), • Excellent communication skills and ability to collaborate across development, QA, and InfoSec teams Preferred Qualifications • Experience migrating from Jenkins, • Experience supporting SOC 2 or ISO 27001 audit readiness and evidence collection, • Familiarity with multi-cloud governance, cost optimization, and infrastructure monitoring best practices, • Prior experience mentoring or leading a small technical team in a DevSecOps or SRE function, • Bachelor’s degree in Computer Science, Information Security, or related field What's in it for you? • You will have the opportunity to shape DevSecOps standards and automation across a growing SaaS platform, • You will provide hands-on leadership of an established team driving meaningful transformation in delivery and security practices, • You will enjoy a modern technology stack and collaborative cross-functional culture, • You will join the gold standard in school safety software, • You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe., • You will work with diverse teams made up of some of the best minds in the industry., • You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees., • You will have access to a robust benefits package that includes: Remote-first philosophy * Flexible paid time off * Paid parental leave * 11 Paid holidays per year * Workplace flexibility * Affordable health coverage (medical, dental, vision), paid 100% for employee only medical * 401(k) employer contribution to help you plan for the future * Company paid life insurance, STD, and LTD If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to ___ for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

Worth AI, a leader in the computer software industry, is looking for a Senior Engineer to join our Platform team with a singular mission: to make our engineering organization faster, more reliable, and more joyful. In this role, you won't just be building features for end-users; you will be building the "Product for the Engineers." You will act as a force multiplier by identifying friction in the development lifecycle, architecting shared patterns, and unblocking technical debt that slows the team down. You are part architect, part investigator, and part educator. • Conduct regular interviews with engineering teams to find pain points in their daily workflows and prioritize the creation of tools or architectural changes to eliminate them., • Design and implement reusable patterns using Nest.js, React.js, and TypeScript that enable other engineers to ship high-quality, performant services and interfaces by default., • Take ownership of systemic performance issues, such as optimizing slow PostgreSQL queries or refining Kafka producer/consumer patterns to ensure reliable message delivery., • Own and evolve our Kubernetes and ArgoCD configurations to ensure seamless, automated, and safe deployments across the organization., • Lead nebulous, cross-team technical challenges such as re-architecting shared libraries or evolving our service-to-service communication and drive them to a concrete resolution., • Identify "sticky" or overly complex codebases and lead the effort to refactor them into maintainable, testable, and modern modules., • Actively mentor and coach engineers across the organization, helping them level up their technical skills and understanding of our core architecture., • Research, prototype, and roll out new internal tools, libraries, or frameworks that improve CI/CD, local development, or system observability., • Introduce new frameworks or architectural shifts to the team and provide the documentation, workshops, and 1:1 support needed for successful adoption., • Lead by example in code reviews, coaching others on maintainable design, testing strategies, and system-level risk mitigation., • Languages & Runtimes: Node.js, TypeScript, • Frameworks: Nest.js, React.js, • Data & Messaging: PostgreSQL, Kafka, Redis, Redshift, • Infrastructure & Orchestration: Kubernetes, ArgoCD, • Monitoring: DataDog, • 8+ years of experience in software engineering with a proven track record of leading teams and providing technical direction., • Deep passion for mentorship with a history of developing the technical careers of associate and intermediate engineers., • Prior experience specifically within Platform, Infrastructure, or Developer Experience (DevEx) teams., • Deep professional expertise in the Node.js/TypeScript ecosystem, including experience scaling Nest.js backends and React.js frontends., • Hands-on experience managing containerized workloads using Kubernetes and ArgoCD., • Strong proficiency in PostgreSQL (query optimization and schema design) and Kafka (event-driven architecture)., • Proven ability to "unroll" complex legacy code and replace it with scalable, maintainable architecture., • Experience navigating high-ambiguity environments and translating vague technical frustrations into prioritized roadmaps., • Demonstrated ability to build psychological safety and trust within a team while raising the engineering quality bar., • DORA Metrics Improvement: Drive measurable improvements in Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Mean Time to Recovery (MTTR)., • System Latency: Successfully optimize core services to meet strict P90 and P99 latency targets, specifically targeting slow endpoints and database bottlenecks., • Developer Velocity: Engineers ship code faster and more confidently due to the shared components, patterns, and tools you’ve built., • Knowledge Distribution: The broader engineering team demonstrates increased proficiency in our core stack (Nest.js, React, Kafka) through your mentorship., • Proven expertise with AWS services including MSK, RDS, EKS, S3, and Lambda., • Strong background in Redshift, encompassing schema design, ETL pipeline management, and query optimization., • Practical experience using Infrastructure-as-Code (IaC) tools like Terraform for managing large-scale cloud environments., • Hands-on experience with Redis and implementing distributed system caching strategies to resolve bottlenecks in high-throughput applications., • Proficient in Python, including libraries like Celery and SQLAlchemy., • Familiarity with serverless computing approaches. ** All Remote Hires - will be required to travel to Orlando, Florida at least twice per year for Town Halls and team collaboration in addition to orientation in Orlando, Florida. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance, • Flexible Vacation, • Work From Home, • Free Food & Snacks (in office), • Orlando, Florida (Hybrid), • Wellness Resources

WHO WE ARE Bluecrest Residential is not your typical property management firm. Founded in 2004, we are a privately owned real estate investment powerhouse that has owned and operated over 20,000 units across high-growth secondary markets. We don’t just “manage” assets; we dominate markets through a fully integrated platform of property management, asset management, and sophisticated data analytics with proprietary technology. At Bluecrest, we’ve traded bureaucratic red tape for technology and transparency. We empower our teams to be decisive, solve problems in real-time, and act as true owners of their assets. If you are looking for a slow-paced corporate hierarchy, you won’t find it here. We move fast, we lean on data, and we play to win. Ready to scale new heights? We’re looking for a Senior Regional Manager who pairs a growth mindset with a relentless drive for innovation. If you’re a high-impact leader who thrives in a fast-evolving environment, let’s build something great together. • Portfolio: The Senior Regional Manager will oversee a portfolio of 6-10 conventional multifamily Class A assets; approximately 2000 Units, • Location: Remote base location. Ideal home base would be in Nashville, TN, Raleigh, North Carolina, or Atlanta, GA., • Travel: 75% travel required., • Reporting: This position reports to the Senior Vice President of Property Management. As the Sr. Regional Manager, your mission is to provide solid leadership to the assigned portfolio while demanding superior performance, placing an emphasis on results, while developing all B-level Property Manager “Players” into A-level Players or by quickly identifying under-performing employees and then networking/recruiting to find top A-Players that will be hired, trained, and developed with the support, from the recruitment team. To achieve this mission you will: • Embrace Bluecrest's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis., • Focus on Talent discovery; building your dream team of A-Player Property Managers., • Empower your Property Managers while holding them accountable for decisions and results., • Be a servant leader; being a resource for all Property Managers in your portfolio to achieve maximum results., • Inspect, verify and audit the communities frequency to confirm Bluecrest and legal compliance., • Continually evaluate your people, product and price and take action to solve your problems proactively. WHO YOU ARE The Stabilizer: You have a proven track record of taking communities from “lease-up chaos” to high-performing, stabilized assets. You know how to establish operational rhythms that stick. • The NOI Protector: You are a master at transitioning assets out of the lease-up phase. You know exactly when and how to eliminate concessions and push pricing without sacrificing occupancy or long-term value., • The Team Architect: Whether you are building a team from scratch or inheriting one in disarray, you can quickly assess talent, identify gaps, and install the right people in the right seats., • The Problem Solver: You have no patience for busy work or inefficient processes. You see technology—like Yardi and rent-maximizing software—as a tool to help you win, not a hurdle to clear., • The Radical Communicator: You run on transparency and healthy debate. You aren’t afraid to appeal a leadership decision if it doesn’t support the success of your portfolio., • The Talent Developer: You don’t rely on “canned” training. You coach to the individual, teaching your Property Managers how to think through problems so they become self-sufficient leaders, not order-takers. WHAT YOU BRING TO THE TABLE • Regional Expertise: Minimum 4 years of Multi-family Property Management experience in a Regional role, specifically overseeing Class A assets., • Proven Track Record: You have successfully scaled and managed portfolios of 1,500+ units, consistently hitting or crushing budget expectations., • Tech-Forward Mindset: You are a Yardi expert and have a proven history of using rent-maximizing software to drive NOI., • The “Recruiter” Muscle: You don’t just manage; you hunt for talent. You have a demonstrated ability to identify, hire, and develop “A-Players.”, • Radical Communication: High-level interpersonal skills with the ability to engage in healthy debate and provide upward feedback to the SVP., • Road Warrior Ready: You live near a major airport and are ready to be on-site where it matters most (75% travel)., • Competitive Salary: Determined by a combination of market data and the candidate’s unique qualifications. We always strive to position our offers at the top of the market to attract and retain the industry’s best talent., • Bonuses: Eligible for Performance Based bonus, up to 10% of annual salary, paid out bi-annually., • Paid Time Off: Unlimited DTO, starting upon hire., • Mentorship: Join a collaborative team of multifamily experts dedicated to professional and company growth., • Holiday Pay: 10 full paid holidays., • Paid Volunteer Hours: 8 hours of paid volunteer time you can use throughout the year., • Housing Discounts: 25% off rent available for all employees off any unit., • Comprehensive Insurance Benefits: Medical PPO, HDHP, FSA, HSA with employer match, Dental, Vision, STD, & LTD., • Employee Assistance Program: Provides 24/7 confidential access to professional counseling, financial advising, and legal resources to support your life outside of work., • Retirement Plan: 401K Traditional and Roth Accounts with a 25% company match up to 6%., • Certification Reimbursement: Full reimbursement for approved industry related certifications, including CAM, CPM, CAPS, CPO, and more!, • Tech Forward & Transparent Culture: Innovative internal software to make your job easier!, • Cultural Appeal: We run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters! EOE

Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families Who Thrives in This Role? You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value., • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools., • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication., • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions., • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity., • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. What You’ll Do: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat)., • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey., • Update and maintain accurate support documentation and FAQs., • Collect and route customer feedback for internal improvement., • Demonstrate perseverance and empathy in resolving client concerns., • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills., • Commitment to working hard to grow., • A customer-first mindset with a strong desire to assist others., • Previous customer service or soft sales experience is a plus., • Comfort with live chat, email communication, and CRM platforms., • Ability to learn quickly, stay organized, and handle multiple priorities. What We Offer: • 💵 Weekly pay plus performance-based bonuses, • 🩺 Health, life, and retirement benefits, • 🚀 Merit-based promotions and opportunities for advancement into leadership roles Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities Cary NC 27513

About the role WarriorBabe is looking for a high-energy, customer focused, and dedicated Client Success Coordinator to join our team! Our ideal candidate is someone who has knowledge of the WarriorBabe products, specifically the WarriorBabe VIP Program, and is passionate about helping women of all ages begin and continue their fitness journeys. As a Customer Success Coordinator, you will be the driving force behind our customers' triumphs. Your deep knowledge of our transformative products, especially the acclaimed WarriorBabe VIP Program, will enable you to guide and inspire women at every step. This role is pivotal in building strong connections with both new and established customers, making it one of the most crucial touch points in our organization. What you'll do Reporting to the Customer Success Manager, the Customer Success Coordinator at WarriorBabe is an employee who works directly with the WarriorBabe Leadership Team and is the primary point of contact for each new VIP client after the sales process. Clients are at the height of their motivation when they begin the onboarding process so consistently delivering a client-centric experience is crucial. This is a role that is heavily-focused on greeting new clients and answering questions in a timely and accurate way. Performance in this role is based on client satisfaction and onboarding velocity, as well as the Coordinator’s responsiveness, product knowledge, and client-first initiatives. To be successful in this role, you will need to be an expert of WarriorBabe. There is a proven process with onboarding clients in place, and it is important that the current process is fulfilled and innovation is applied as needed to improve the client concierge experience. In summary, the WarriorBabe Client Success Coordinator is expected to: • Support coach-client assignments as part of the welcome call cadence for all new VIP clients with oversight from the Customer Success Manager, • Field general how-to questions about the program and onboarding requirements post-sale (received via email, phone, and text messages, primarily), • Extensive Customer Service Background: We are seeking candidates with a remarkable track record of 3-5+ years in customer service, preferably with experience in client success. Your demonstrated expertise in understanding and meeting customer needs will set you apart., • Exceptional Communication Skills: As a Client Success Manager, effective communication is paramount. Your ability to articulate ideas clearly, both verbally and in writing, will be instrumental in building strong relationships with our valued customers. Showcasing your expertise in conveying information with clarity, empathy, and professionalism is essential., • Proficiency in CRM and Project Management Tools: A solid understanding of Customer Relationship Management (CRM) systems and project management tools is a significant advantage. Your familiarity with leveraging technology to streamline processes, track customer interactions, and drive efficient outcomes will enhance your success in this role., • Availability: Ideally, our perfect candidate lives on the west coast and/or can accommodate evening hours (Monday through Friday until 9pm PST/12am EST) and Saturday availability (between 7am-3pm PST/10am-6pm EST), • Attendance on our monthly All Hands Meeting with the entire WarriorBabe company (the first Tuesday of each month), • Compensation: Compensation starts at $28.00 per hour with potential for growth based on performance and experience., • Flexibility & Freedom: Enjoy the benefits of a full-time remote position with flexible scheduling, allowing you to tailor your work hours around your lifestyle, outside of mandatory meeting times., • Comprehensive Benefits: After 90 days, you will gain access to medical, dental, and vision insurance. Additionally, you are immediately eligible to particiapte in our 401k plan featuring employer matching., • Paid Time Off: As an Employee, you will benefit from accrued PTO, including paid holidays, to support work-life balance., • Exclusive Discounts: Receive discounted WarriorBabe merchandise and services, enhancing your connection to our community and products. Note: At this time, WarriorBabe is not able to support employment for residents of the state of California.

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about ___ and ___. Wise is a global technology company, building the best way to move and manage the world’s money. Whether people or businesses are sending money to another country, spending abroad, or making and receiving international payments. Wise is on a mission to make their life easier and save them money. It is the primary duty of the Customer Support Team Lead (Financial) to ensure that expectations are clearly set and that members of the team are highly engaged, motivated, armed with all necessary equipment and software, have opportunities to contribute to tactics and strategy, and opportunities to learn and grow. Ensure that customer service is maintained by: • Collaborating with other departments and leads to ensure customer objectives are met, • Ensuring that your team has the required resources, training and knowledge to use them effectively to be able to resolve issues independently in a timely manner, • Ensuring a high level of customer focus (internally and externally) with due care and attention to customer priority issues and appropriate levels of customer communications, • Maintain a high level of communications within the team internally and externally, • Developing and maintaining customer satisfaction measurement metrics, • Defining and implementing the procedures and policies to ensure that high-quality service is delivered to customers (both internal and external) and adherence to strict SLA’s, • Seeking and providing positive and constructive feedback frequently on all levels, • Active FINRA Series 7 license (this is a requirement)., • Previous customer service experience at a broker-dealer or other financial institution., • Demonstrated ability to coach and lead team members to achieve high performance., • A team-builder, you will work alongside your teams to develop them and ensure business needs are met. This involves continuous improvement and simplification of procedures and processes at all levels, as well as building strong relationships with internal stakeholders across various teams., • We’re looking for genuine people who work hard and love helping others, so if that sounds like you, tell us why you’re a great fit! RSU's in a rapidly growing company * $69,500-$80,000 annual salary depending on experience. * An annual self-development budget * Medical, dental, & vision insurance – including HSA and FSA options * Company-paid: Life Insurance, Short & Long-Term Disability, and an EAP program * Flexible working model – a mix of working from home and from the office * Relocation expenses covered * 25 days PTO, 15 sick days, 11 holidays, 5 compassionate leave days, 3 paid “Me” days and a paid volunteer day, annually * A paid 6-week sabbatical leave after four years * 18-weeks of paid parental leave, after a year with us * 401k with up to a 4% employer match * 2025 Austin BuiltIn Best Award winner for Best Places to Work and Best Large Places to Work For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit ___. Keep up to date with life at Wise by following us on ___ and ___.

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at ___. What we’re looking for We're looking for a Principal PM to own one of our most strategic product bets. This is a role for someone who thinks in systems, operates at the intersection of product and platform, and knows how to turn a long-term vision into a quarterly plan that actually ships. You'll work at the senior individual contributor level with a player-coach remit, setting strategy, influencing cross-functional teams, and developing the PMs around you. This is not a role for someone who wants to manage up and delegate down. It's for someone who still loves the work What you’ll be working on • Own strategy and roadmap for a high-priority initiative with direct revenue impact, • Define the long-term vision while staying close enough to execution to catch when things drift, • Influence and align cross-functional teams such as engineering, design, data, and adjacent product orgs, • Mentor and elevate the PMs around you through example, not just feedback, • Bring commercial rigor to every roadmap decision connecting features to outcomes, • Work with platform and infrastructure teams to define what capabilities are needed and in what order We’d love to hear from people with • 8+ years in product management with a track record of owning complex, cross-functional bets, • Deep experience in one or more of: workflow automation, orchestration, engagement, or growth product loops, • Strong strategic long term and short term instincts, • Commercial orientation thinking about revenue impact, retention, and activation as naturally as you think about user experience, • Proven ability to influence without authority across large, matrixed organizations, • Providing player-coach energy to be in the room where the hard decisions get made, not just reviewing the output, • Comfort with AI and data as product primitives — you know how to build things that feel intelligent, • Experience at a SaaS company serving SMB or mid-market customers, • Background in integration-heavy products or platforms with rich API ecosystems, • Familiarity with AI-powered recommendation or next best action systems The base pay provided for this position ranges from $208,250.00/year - $208,250.00/year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the ___ to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with___, opening new hubs in ___ and ___, crossing the threshold of ___, and earning recognition as one of the Most Inspiring Workplaces across ___ and ___. We live our___—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. Your data For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our ___. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.

Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy. The people you’ll like to work with and things you'll enjoy impacting: As a Customer Success Onboarding Team Leader reporting to the Customer Success Onboarding Manager in our Customer Success team, your purpose will be to lead a team of Onboarding Advisors and serve as the strategic bridge between frontline execution and leadership retention objectives. What You Will Own: Team Leadership & Performance Development • Coach the Coaches: Design and execute a structured coaching framework for senior advisors, enabling them to independently develop junior team members, freeing you for strategic oversight., • Performance Architecture: Establish clear performance expectations, KPI accountability structures, and career pathing that motivates both high performers and developing talent., • Culture of Excellence: Build and sustain a team environment defined by accountability, continuous learning, and data-driven self-reflection. Operational Execution & Metric Stewardship • KPI Ownership: Drive performance against core metrics: Activation Rate, Reachability, QA Score, Time-to-Value (TTV), and Churn reduction., • Strategic Metric Migration: Lead the team's transition from activation-centric success metrics to NRR and long-term Adoption indicators, aligning frontline activity with company-level retention goals., • Data-Driven Diagnostics: Leverage QA scores, reachability data, and cohort-level performance analytics to identify skill gaps, process breakdowns, and intervention opportunities before they become escalations. Cross-Functional Partnership • Sales Handoff Integrity: Partner with the Sales team to define and enforce a clean deal standard, ensuring every provider enters onboarding with the right context, expectations, and setup for rapid ROI realization., • Product & Operations Feedback Loop: Systematically surface friction points in the onboarding journey and translate provider-level insights into actionable input for Product and Operations roadmaps., • 4-6 years of progressive experience in Customer Success, Onboarding, or Account Management within a SaaS or technology-driven environment., • 1-2+ years of formal people management experience leading mid-sized teams., • Demonstrated track record of managing performance through data: QA frameworks, coaching plans, and metric-driven decision-making., • Professional fluency in both English and Spanish (written and spoken), essential for leading a bilingual team and managing escalations., • Expert-level proficiency in Salesforce CRM; working knowledge of CS platforms such as Gainsight, ChurnZero, or equivalent. It will also help you to have… • Retention-First Mindset: You think in NRR, not just activation. You understand that the onboarding conversation sets the retention trajectory., • Multiplier Mentality: You measure your success by your team's output, not your personal output. You get energy from watching others exceed their own expectations., • Structured Ambiguity Navigation: You thrive in scaling environments where processes are still being built. You bring structure without rigidity., • Commercial Acumen: You connect the dots between provider health, expansion signals, and company revenue, and you speak that language fluently in cross-functional conversations., • Coaching Precision: You do not deliver generic feedback. You diagnose root causes, tailor your coaching approach to the individual, and track improvement with clear milestones. Salary Range: $60,000 - 70,000 base salary + quarterly bonus. Some of the US benefits we offer are: • We're proudly distributed across the globe, with each market being remote-first., • Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in., • Opportunity to develop in an international environment - we have teams in 6 countries., • Remote work with $50/month home phone/internet reimbursement., • Comprehensive health, dental, and vision coverage with UHC., • Company paid STD and LTD, and Basic Life Insurance at 1x salary., • FSA/HSA's available - Booksy contributes $1,000/$2,000 to the HSA for employee/employee plus., • Accident/Hospital/Critical Illness voluntary plans available., • 401k - 50% match up to 8% of contributions paid annually/ 3-year vesting period., • PTO - Exempt employees - unlimited with manager approval. Non-exempt employees - 160 hours/year (does not roll over)., • 12 Holidays observed., • Parental Leave - 12 weeks of paid leave., • EAP (Employee Assistance Program)., • Voluntary Pet Insurance through Fetch., • Financial wellness tools through SoFi and Ladder., • Discounts via Perkspot., • Booksy benefit $50 per month to use on services in our app. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked.Every application goes through the same AI review to help us spot skills that match the role - but don’t worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won’t affect your chances in any way. If you have questions, just drop us a note - we’re happy to explain more. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at ___, so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at ___ and connect with our passionate community on our ___. As a Senior Customer Success Manager, you will lead high-level strategic partnerships across major school districts in the Western US to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a regional expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption. This role is regional. Candidates must reside in Mountain or Pacific time zones. In this role, you will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: * Portfolio Growth and Retention: You will manage a multimillion dollar portfolio while maintaining a Gross Revenue Retention (GRR) rate above target through strategic price increases and seat expansion. * Product Adoption: You will drive active usage across your districts by maintaining a deep understanding of the product and delivering high-impact training and implementation strategies that add value throughout the customer journey, ensuring our tools become essential to daily teacher workflows. * Churn Mitigation: You will identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds, specifically focusing on a 90 day action plan for high-stakes renewals. * Strategic Relationship Management: You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. * Leadership and Mentorship: You will scale our collective impact by contributing high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings, and mentoring junior team members to elevate the entire regional organization. * Key Metrics of Success * Revenue Retention (GRR, NRR) * Churn Rate * Pilot conversion * Expansion Growth * Operational Excellence To be successful in this role, you’ll bring the following skills and competencies: * Ownership Mentality: You take full responsibility for your portfolio, working with a high degree of urgency and a bias toward action. * Commercial Fluency: You are comfortable leading complex financial negotiations, including discussing contraction risks, pricing adjustments, and expansion opportunities. * Relationship-Driven: You build deep trust with teachers and district leaders alike. * Strategic Problem Solving: You can balance long-term account health with the immediate pressures of a fast-paced renewal season. * Project Management: You bring structure to complex, multi-stakeholder rollouts and can hold a district accountable to a shared implementation plan. Required * 5 - 8 years of experience as an individual contributor managing enterprise or strategic accounts in a B2B SaaS or EdTech environment, with a strong preference for K-12 EdTech * A proven track record of meeting revenue retention and expansion targets. * Demonstrated experience leading commercial conversations around renewals, expansions, and pricing * Technically proficient and able to manage tools such as Salesforce, Gong, and LMS integrations * Comfort and availability to travel up to 30% of the time * Must reside in Pacific or Mountain time zones Preferred * Background in education as a former teacher, coach, or school administrator, a plus Why Join Us? * Work on cutting-edge AI technology that directly impacts educators and students. * Join a mission-driven team passionate about making education more efficient and equitable. * Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: * Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. * Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. * Every employee is offered generous stock options, vested over 4 years. * 401k match & monthly wellness stipend. Our Values: * Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. * Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. * Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. * Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. * Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. * Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. * Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

Who we are: Alignable is the largest online network of small business owners in North America, with over 10 million members. Our mission is to help entrepreneurs turn their relationships into a growth engine for their business. We're embarking on an exciting new chapter: transforming Alignable into the first relationship intelligence platform purpose-built for SMBs. Our vision is to become the system of record for SMB relationship data, using AI to help our members unlock new customers and opportunities through trusted referrals and warm introductions. At the center of this vision is our AI Networking Coach: an intelligent recommendation engine that continuously analyzes a member’s network and activity to surface the most valuable connections and actions. By turning relationships into actionable insights, Alignable empowers business owners to unlock the full potential of their professional networks and grow their businesses with confidence. If you're excited about the opportunity to shape the future of AI-powered products for millions of small businesses, we would love to hear from you. Why this role matters: As a Senior Product Manager at Alignable, you will be at the forefront of our AI transformation. Your work will shape how millions of small business owners leverage AI to connect, build relationships, and grow their businesses in the digital age. We're looking for a PM who has already been hands-on in leveraging AI to build innovative products. You've used tools like LLMs and code generation in your product work and understand deeply how the rapid evolution of AI is reshaping software development. In close collaboration with Product Design, Engineering, and Data Science, you will focus on infusing AI across our core offerings - from smart networking recommendations to conversational coaches to generative content creation. Your goal is to harness AI to deepen member engagement, satisfaction, and business growth. • Define the vision, strategy, and roadmap for AI-driven product initiatives in partnership with Product Design, Engineering, and Data Science, • Develop and launch AI-powered features in areas like intelligent recommendations, conversational AI, and content generation, • Collaborate with Product Design to craft intuitive, engaging user experiences that seamlessly integrate AI, • Partner with Data Science to productize AI/ML models using our stack (Python, TensorFlow, PyTorch, etc.), • Leverage LLMs, code generation, and emerging AI technologies to rapidly prototype and launch new capabilities, • Design experiments and interpret data to quantify the impact of AI products and drive iteration, • Influence key stakeholders across Product, Marketing, Sales, and Customer Success to align on AI priorities, • Evangelize AI best practices and contribute to thought leadership, • Champion responsible AI practices around transparency, fairness, privacy, and ethics, • Successful launch of AI-powered products that demonstrably improve engagement, revenue, and other key metrics, • Seamless integration of AI into core platform experiences, • Productive relationships with technical and non-technical partners, • Tangible contributions to Alignable's evolution into an AI-first organization, • Emerging thought leadership in AI product development for SMBs, • 5+ years of product management experience, with 2+ years building AI/ML-driven products preferred, • Hands-on experience leveraging LLMs, code generation, and productizing ML models, • Understanding of the evolving AI/ML landscape and its implications for product development, • Track record of launching successful 0-to-1 products, • Strong technical fluency and ability to partner effectively with AI/ML and Engineering teams, • Excellent analytical skills and experience with experiment-driven product development, • Entrepreneurial mindset and comfort with ambiguity, • Passion for helping small businesses succeed through technology, • Impact & Mission: Help millions of small businesses grow through trusted relationships while owning a pivotal moment in Alignable’s evolution toward AI-powered, product-led sales., • Team & Environment: Partner with a founder-led, cross-functional leadership team with deep experience in SMB, SaaS, and growth-driven businesses., • Compensation & Benefits: Competitive salary, meaningful equity, flexible work, comprehensive benefits, and long-term ownership upside.

Visier is the global leader in Workforce Intelligence that powers every people decision. We bring Workforce AI to life for HR departments through our award-winning, agentic AI technology by surfacing the insights leaders need to plan, decide, and act with confidence in the moments that matter most. As the market leader in people analytics, workforce planning, organizational design, and manager effectiveness solutions, we fuel smarter decision-making for organizations across the globe. Our mission is to help businesses lead with insight at scale as they continuously transform. Founded in 2010 by the pioneers of business intelligence, we have over 85,000 customers in 75 countries—including enterprises like BASF, Panasonic, Domino’s Pizza, Experian, Amgen, eBay, and Ford Motor Company. We are seeking a high-caliber VP of Customer Success to lead our global CS organization through a period of strategic transformation. Reporting to the COO, you will be responsible for moving the team from reactive "firefighting" to a proactive, outcome-oriented machine. This role requires a unique blend of "High-Touch" mastery and technical scalability, focusing intensely on Gross Dollar Retention (GDR) and the architectural integrity of our customer journeys. You will serve as a champion for the CS function, ensuring operational boundaries are maintained while scaling our impact through AI and data-driven insights. What You’ll be Doing… • Strategic Leadership & Outcome Architecture: Transform the CS organization by implementing robust Customer Success Plans (CSPs) that are customer-validated and tied directly to measurable business impact., • Segmented Value Delivery: Identify and define value-driven segmentation of our customer base, creating raving fans for our customers by providing the right depth of value-focused support to them in achieving their people analytics goals., • GDR Ownership & Commercial Strategy: Drive a relentless focus on Gross Dollar Retention. You will coach leaders and CSMs to build a pipeline of paid service growth (CSQLs), transitioning the mindset from "free support" to value-based professional services., • Risk & Data Governance: Build and refine risk frameworks within Gainsight (or similar) that prioritize action over description. Leverage health scores to provide "no surprises" renewal forecasts to the executive team 6–9 months in advance to maintain best-in-class customer renewal KPIs., • Global Team Development: Oversee a diverse team across NA, APAC, and EMEA. You will be responsible for mentoring front-line leaders and implementing a structured career pathing matrix for CSMs., • Operational Scaling: Lead the integration of AI-assisted models and tech-touch workflows to increase team efficiency without compromising the "High-Touch" experience for our enterprise portfolios., • Cross-Functional Advocacy: Act as a firm but collaborative voice for the CS department, building a strong partnership with Sales, Product, and Marketing to ensure the team remains focused on retention and customer health. What You’ll Bring to the Table... • Experience: 10+ years in Customer Success or Account Management, with at least 4 years in a senior leadership role within a high-growth SaaS environment., • Global Mindset: Proven track record of managing distributed teams across multiple time zones and cultures., • Data-Driven: Deep understanding of SaaS metrics ($LTV$, $CAC$, $NRR$) and the ability to translate data into actionable playbooks., • Executive Presence: Ability to build relationships with C-suite stakeholders at Tier-1 enterprise accounts., • High-Touch Portfolio Mastery: Extensive experience overseeing portfolios with individual account values ranging from $100K to $3M+ ARR, particularly those requiring high levels of customer education and consultative partnership., • Global Leadership Pedigree: A proven history of managing high-performing, culturally diverse teams across multiple time zones (NA, APAC, EMEA)., • Change Management Expertise: Demonstrated success in transitioning legacy CS teams from reactive modes to proactive, data-driven outcomes., • Commercial Resilience: Professional stamina to be measured primarily on GDR; you understand that this metric only goes down and requires a proactive, "protect-at-all-costs" mindset., • Executive Presence: Exceptional ability to serve as an executive sponsor for Tier-1 accounts, managing high-stakes escalations and maintaining C-suite relationships., • Technical Proficiency: Advanced experience with Gainsight, PlanHat, or Totango, with a specific focus on turning daily activities into predictive analytics., • Innovation Mindset: A "forever learner" who actively explores how AI can augment CRM workflows and improve the overall customer experience., • Industry Experience: While HR domain experience is helpful, we prioritize candidates with a background in complex, high-stakes SaaS environments. Base salary range for this role is $190-$240K CAD. Pay band is commensurate with geographic location and experience. ___ - @visier_inc ___ -

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are continuing to grow our leadership team, and currently are hiring an Engineering Manager for our Usage-Based Billing team. The Usage-Based Billing Team is a brand new sub-team of the larger Billing and Payments organization at 1Password. This team of frontend and backend developers will build the platform required for 1Password to monetize our multi-product offerings while ensuring a transparent and reliable billing experience for our customers. You will be responsible for tactical execution by the team, helping to coordinate activities such as cycle planning, design reviews, and project planning. You will also be responsible for hiring and coaching world-class talent for your team. An ever-increasing number of individuals, families, and businesses are using 1Password every day, and 1Password needs to scale accordingly. Come help us make it easier than ever for those people to get started! This is a remote opportunity within Canada and the US. What we're looking for: * At least 3 years experience in a role where you were responsible for managing a team of software engineers and everything that comes with it. * Manage and grow a high-performing, inclusive team by coaching engineers and developing future leaders. Foster an environment of innovation, collaboration, and career growth through regular feedback and performance management. * The ability to create and maintain a positive, healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work. You motivate and inspire others. * You take ownership of your team’s outcomes and feel confident making decisions in ambiguous situations while empowering others to do the same. You remain calm under pressure, make informed decisions with limited data, and support your team through uncertainty. * Contribute to cross-team and departmental initiatives that support broader engineering strategy and continuous improvement. * You have significant hands-on development experience and have engineered your way out of many complex, unscoped problems. Having lived the life of a senior developer before, you leverage your own experience to coach and train up the developers on your team. * You are willing to engage directly with technical challenges when needed and lead by example. * Provide technical leadership to developers both in your team and across the engineering organization. * You have successfully coordinated and delivered large-scale projects before that touched multiple areas of the business, product, or underlying architecture. * Scope, plan, and drive execution of initiatives with your team. Ensure accountability to goals, timelines, and quality standards, proactively removing blockers along the way. * Ensure your team is accountable to goals and timelines, proactively resolving blockers and aligning execution with scope and quality. * Cascade relevant updates and priorities to stakeholders and collaborating teams, ensuring transparency and alignment on roadmaps and progress. What you can expect: * Hire and manage engineers of varied levels, ranging from junior to staff. Foster an environment of innovation, execution, and collaboration. * Work to scope and plan key deliverables for projects and initiatives with the team, effectively partnering with cross-functional stakeholders across the business to build and refine the team’s roadmap. * Drive execution with an emphasis on iterations and deliverables, quality, velocity, and communication. * Provide technical leadership to developers both in your team and across the engineering organization. * Grow a team of strong engineers to create an inclusive workplace. * Continue scaling a highly specialized engineering team by working with a team of Engineering Managers to continuously refine hiring, onboarding, and development processes. Bonus points for: * Experience managing remote and distributed teams * User experience/design background * Experience in Billing & Payments USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. We are looking for a strongly technical and empathetic engineering leader to lead our Adoption and Value Realization team, focused on driving meaningful user engagement with our existing product functionality and ensuring customers realize clear, demonstrable value from AcuityMD. As the founding manager of this new team, you will be instrumental in guiding the team’s technical investments, achieving product success, growing the team, and mentoring engineers. You will join the engineering leadership team to help shape the culture, processes, and technical investments across engineering. We are looking for a world-class technical and systems thinker and a world-class leader for this highly impactful role. We believe the important aspects of software are deep in the details and lead-from-the-front managers who have an in-depth understanding of their team’s mission, product, and software and its connection to our overall company strategy truly thrive in our environment. The Adoption and Value Realization Team is responsible for driving meaningful engagement across our existing customer base. Our mission is to ensure that each AcuityMD user experiences the value and improved commercial outcomes of AcuityMD weekly or more — broadening consistent usage across our paid subscriber base and deepening usage of our most impactful workflows. This team owns the systems and experiences that connect product value to user behavior — including notifications across email, push notifications, and sms, as well as marketing enablement tooling, value storytelling, and our engagement dashboard. We build the feedback loops, activation surfaces, and insight tools that turn product capability into realized customer outcomes. • Partner with teams throughout the org and directly deliver product experiences that drive measurable increases in engagement and value realization, in close cross-functional partnership, • Partner closely with Product to define, instrument, and improve engagement funnels and feedback loops, • Build systems that enable intelligent notifications, get high-impact insights to our users, and help managers enable their team on the platform, • Lead experimentation and iteration cycles (A/B testing, behavioral insights, activation flows) to continuously improve our user’s AcuityMD engagement and sales outcomes, • Be a strong voice for technical excellence, a passionate advocate for thoughtful software design, and a mentor and coach who inspires engineers to grow, • Drive initiatives across our engineering team to build and reinforce our culture of expansive ownership, individual autonomy, and constant learning through curiosity, • Contribute meaningfully to the growth of each engineer individually and to the team’s overall operating capability, • Facilitate collaboration with other teams to deliver the best solution for the customer regardless of internal lines of ownership, • Take a leadership role throughout the engineering organization, including in our hiring and onboarding processes, • 5+ years of experience as a professional software engineer, • 3+ years of experience as a deeply-technical engineering manager, • Experience leading complex technical projects, • Proven track record of architecting, building, and delivering software, • Strong leadership, collaboration, and communication skills, • Experience working on growth, adoption, activation, or engagement-focused product teams, • Comfort operating in metrics-driven environments with clear ownership over behavioral and usage outcomes, • Strong product instincts and ability to translate ambiguous engagement and value measurement challenges into concrete engineering strategy You must have an eligible work permit in the USA to be considered for this position. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base salary range: $220,000 to $265,000 • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 8-16 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Protect Democracy seeks to hire a highly motivated Engineering Manager to join our team building on our foundational elections work, and scaling our new______—a multidisciplinary, nonpartisan "action tank" that builds tech tools and shapes law and policy to safeguard and enhance democracy in the AI era. This position is remote* and based in the US. The priority application deadline for this role is April 5th, 2026. In this transformative moment, we’re seeking an engineering leader who will leverage AI to transform both how we do our work as a team, and scale the tools we’re building that tackle the most pressing challenges facing our democracy today. At Protect Democracy, we bring an integrated advocacy approach to solving issues facing U.S. democracy. Our engineers build products that support our mission alongside legal and policy experts, organizers, and communications strategists. Together, we have built novel products to address a range of critical pro-democracy use cases, from enhancing the ___ in our elections to ___ and accountable, to informing and inspiring advocacy for proportional representation. Position overview: This role is ideal for an experienced engineering manager who can lead a small engineering team to maximize impact through processes and mentorship, leverage AI throughout our product development lifecycle, and collaborate effectively with non-technical partners to bring ideas to life. This role will be a critical piece to improving upon our foundation and helping the team & organization grow the vision of how we can use technology to Protect Democracy. As Engineering Manager, you’ll be responsible for leading how engineers approach product building with evolving tools, making strategic technical decisions, and acting as a key node of collaboration across our organization. You'll also be responsible for supporting technical decisions for the AI for Democracy Action Lab’s product growth and strategy in year 1. This is an opportunity to shape how AI strengthens democracy. In this role, you will: * Direct the team’s technical strategy and guide key architectural decisions, prioritizing scalable, sustainable, and robust systems that enable rapid experimentation and production quality; * Guide product development cycles from prototype to launch, championing engineering excellence by establishing and refining processes for high-quality, timely delivery; * Lead, mentor, and grow a team of engineers (whether full-time or contract), fostering their professional development through regular 1:1s, coaching, and performance management to build a highly effective and motivated team; * Build strong cross-functional relationships and facilitate collaboration with non-technical colleagues across the organization to ensure clear communication and alignment on goals; * Shape team processes to support engineers working across short and long term projects, and integrating AI usage across our product development workflow; * Lead the engineering team in building AI-powered features and products to solve the most pressing problems our democracy faces today. The ideal candidate brings: * Proven engineering leadership ability with 10+ years of experience in the software engineering industry, including at least 5 years of direct people management experience; * A track record of successfully leading and scaling multiple high-performing teams, or a single team working across multiple initiatives; * Excellent team and project management skills that provide clarity for engineers on priority and expectations; * Experience using prompt engineering as a developer, and a vision for how to integrate the latest tooling across an engineering team; * Thrives in early-stage environments where you're defining processes and making decisions with incomplete information and finite resources; * Able to translate technical concepts to a non-technical audience with the goal of facilitating the best possible project/mission outcomes; * Strong technical foundation and deep understanding of software development, architectural patterns, and team-level best practices to guide the team through complex technical challenges; * Passion for applying technology to strengthen democratic institutions with a thoughtful approach to AI risks, transparency and accountability; * Communicate and collaborate effectively by utilizing a high degree of emotional intelligence to articulate a clear vision, provide constructive feedback, and build strong relationships with technical and non-technical stakeholders; * Communicate with external stakeholders about technical challenges when building innovative products; * Proven ability to manage, coach, and grow individuals at different levels and with a wide variety of skills and areas of specialization; * Ability to foster collaborative relationships and work in a team environment with people with diverse backgrounds, experiences, and perspectives; * Growth mindset and enthusiasm for giving and receiving feedback up, down and sideways; * Proven commitment to protecting and improving our democracy. Compensation The starting salary range is $170,000 – $193,000, commensurate with the candidate’s relevant experience, capabilities and skills and in alignment with internal equity. About Protect Democracy * *Flexible location. We are a remote-first organization based exclusively in the United States, meaning our staff work within the US and primarily virtually. We also offer shared workspaces for those who enjoy working in an office environment. We are established for remote work in many states across the country, and while candidates based anywhere in the United States are welcome to apply, we may not be able to offer employment in your current location. If you proceed in the hiring process, we will discuss where you currently live and what is possible in our initial interview. All staff are also required to travel at least two times per year to team retreats, and this role may require periodic travel (~1-2 times per month). Accommodations to this requirement will be made only in exceptional circumstances. * Commitment to an inclusive workplace. Protect Democracy is an equal opportunity employer. We believe that a broad range of backgrounds, perspectives, and lived experiences strengthens our ability to analyze problems, craft solutions, and drive meaningful change. Protect Democracy encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, or veteran status. * Phenomenal benefits. Our benefits package includes generous sick leave and a flexible vacation policy where we encourage team members to take 4-5 weeks every year, along with 12 paid holidays, 6 weeks of paid family medical leave, and 18 weeks of paid parental leave. We also offer a 401(k) plan with up to 6% employer match that vests immediately. Additionally, we cover employee medical premiums at 100% (with up to 95% coverage for dependents depending on plan selection), and employee and dependent’s dental/vision at 100%. All employees have access to long-term disability and life insurance, fertility benefits, a home office stipend, and bonuses at the discretion of the Executive Director. * Ample opportunities for personal & professional development. Candidates who do not meet all listed criteria should still apply, as our organizational structure focuses on providing mentorship and opportunities for professional growth. The priority application deadline for this role is April 5th, 2026. Applications missing any of the required materials will be considered incomplete and not reviewed. We will begin interviews when we reach the application deadline. Important Notes * Contact ___ if you require specific accommodations at any point in the hiring process. * Keep an eye on your promotions/spam folders to avoid missed communication. * We are unable to provide status updates for each application we receive. If you reach out and do not hear back, please know it is not for lack of appreciation or interest, but simply for lack of staff capacity to respond to individual inquiries. * The application will include a voluntary EEO survey so that we can monitor the applicant pool as a whole for representation and equal employment opportunities, and to evaluate our progress as an organization toward a diverse and inclusive workforce, which we believe is a pillar of a thriving democracy. The categories used by the EEO survey are limited and may not reflect your lived experience; please feel free to opt out of any of the questions. Your responses to this survey are entirely separate from your application materials, are not accessible to those responsible for hiring decisions, and will not affect your candidacy in any way. Your application has been successfully submitted! We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Who We Are For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Manager Summary The Customer Success Manager will be assigned a book of business according to the strategic needs of the segment. This high-impact role will handle multiple clients in an entrepreneurial, problem-solving environment. You will be responsible for renewing and growing your clients’ business by acting as a 'trusted advisor'; gaining a deep understanding of their business, challenges, needs, and goals, and helping them derive maximum value with SPINS. This position offers the opportunity to collaborate with customers and internal teams across SPINS to educate, engage, and empower customers to achieve their strategic goals, reporting to the Manager, Customer Success within the Success Organization. Job Duties & Responsibilities • Become a SPINS product expert and use this knowledge to educate, coach, and mentor clients on our data, tools, and solutions., • Distill best practices across client base and deliver insights and advice based on those practices., • Independently own customer retention and growth, including communication, system entry and mitigation of potential retention risk., • Manage proactive communication and client touch points including change management from a data and product perspective., • Develop strategies to expand engagement, enable adoption and mitigate churn to drive long-term account growth., • Cultivate strong customer champions and advocates., • Anticipate client needs and manage client escalations that are raised to you from your sales and support partners and the customer., • Act as the voice of your customer by capturing and communicating client needs and feedback to Product and Data teams. Requirements: Education & Experience • BA/BS degree in Business Administration or related quantitative field of study., • 3-5 years of experience in customer-facing success, account management, sales or strategic consulting role; enterprise software or SaaS experience is preferred., • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level., • Demonstrated ability to creatively problem solve and solution to drive customer value with SPINS data and products, • Technical aptitude, analytical mindset and intermediate or higher experience with Microsoft Excel and PowerPoint, • Self-starter manages time efficiently, able to complete work in a timely manner without active supervision is required., • Ability to prioritize and multitask while maintaining diplomacy, tact, and poise under pressure when working through customer issues., • Strong interpersonal skills and experience building collaborative relationships both internally and externally to facilitate a flawless customer experience., • Can-do, positive, and team-oriented attitude, • Experience working with syndicated data (preferred SPINS, The Nielsen Co., IRI and/or data in a, • Consumer-Packaged Goods manufacturing setting) is required The following is strongly preferred: • CPG, Retail, or natural/specialty industry is a plus., • Familiarity of contract management systems including DocuSign, Salesforce and or other CPQ management tooling is preferred Salary Range: $95,000 - $105,000 + 20% variable Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SB1 #LI-Hybrid What SPINS Offers We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members. • We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!, • Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched., • Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture. The SPINS Way • Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback., • Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action., • Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths., • Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution. For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy ___.

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. The Customer Success Engineer (CSE) is the primary post-sales customer advocate. As a CSE you are hyper-focused on ensuring adoption is achieved and value is realized for the customer. You act as a highly technical, trusted advisor to ensure the customer achieves their use cases and business outcomes using Cribl solutions. Your role often involves collaboration within Cribl, with partners, and certainly with the customer. The CSE must be ready to engage with both technical and management functions within an organization and demonstrate the value of Cribl in business discussions with company executives. As An Active Member Of Our Team, You Will… • Act as a trusted, strategic and technical advisor to customers, driving the entire Customer Success lifecycle from onboarding to expansion, • Establish and maintain relationships with stakeholders and senior management to drive Enablement, Adoption, and Value plans among other customer-centric initiatives, • Drive adoption and value while inspiring/discovering additional opportunities for Cribl further Cribl value, • Keep your finger on the pulse of your customers and keep things flowing for them. This includes driving and recommending use case initiatives, troubleshooting, encouraging and advocating for certification and training, etc, • Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer, • Track metrics and other customer-specific information with the Cribl Customer Success Platform to ensure maximum observability of our customer base and awareness of signs of customer distress/success., • Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization If You’ve Got It - We Want It • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success, an engineering-first approach, and empathy for customer outcomes and value, • A customers-first mindset with great communication and relationship management skills that can manage customer expectations through being empathetic and listening to our customers, • You take the time to listen and comprehend but are also a conversation starter., • Proven track record and experience working with large complex enterprises and developing relationships in a high growth environment, • Proven track record and experience as an engineer working with large complex enterprises and developing relationships in a high-growth environment, • Experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle, • Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes, • Quick learner with strong engineering and problem-solving skills, • Willingness to travel as needed (up to 15%-20%), • You live in the San Francisco Bay Area, preferably North Bay (City, Oakland, San Mateo areas) Bonus Points/Preferred Qualifications: • Data Engineering/Analytics platform administrator/architect experience (i.e. Splunk, Elastic, Datadog, Snowflake, etc.), • Solid technical understanding of managing customers through Customer Success Platforms such as GainSight or PlanHat, • Working knowledge of major cloud providers (AWS, Azure, GCP), • Good jokes, or maybe better, bad jokes, • Loves talking to customers and solving problems, • Experience working remotely Salary Range ($110K - $180k) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at ___.

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. A Level 2 Buyer will buy and administer purchase orders for various V2X Programs, which may involve both foreign and domestic subcontractors. This position will execute and administer various types of Purchase Orders (POs) through close-out, ensuring compliance with corporate policies and procedures, legal guidelines, FAR/DFARS clauses, and customer requirements. Draft Request for Quotes, determine price reasonableness, and lead negotiation efforts with suppliers. Supports all internal and external audits. Operates under the functional guidance of the Supply Chain organization and Corporate Purchasing Manual, while coordinating closely with other functional departments. Job Responsibilities • Purchasing of primarily services, and materials/supplies in support of the HQ site and programs as required. Responsible for the total procurement process – sourcing through closure of purchase order, to include thorough documentation, • Purchases a variety of services, materials, and supplies., • Reviews purchase requisitions and places orders with approved suppliers., • Evaluate bids, select and recommend suppliers, negotiate price, delivery, quality, and service., • Follows up on all awards until completion of the order., • Works with Accounts Payable as required, resolving issues on suppliers’ invoices., • Responsible for all documentation associated with a purchase as required by government and company policies., • Coach Junior Buyers in the Organization., • May be required to travel on Temporary Assignments to Programs both CONUS/OCONUS in support of program and mission requirements., • Other projects and initiatives as assigned. Qualifications • Education: One year of related experience may be substituted for one year of education, if a degree is required., • BS/BA Degree, • Experience:, • Must have 4+ years of professional experience relating to Procurement, subcontracting, purchasing & contract management., • Must have working knowledge of the Federal Acquisition Regulations (FAR), contract law, purchasing policies and procedures, basic software worksheet technologies, and the ability to meet with, work with, and brief senior management personnel., • Customer service oriented, detail focused, pro-active behavior, multi-task capability. Must be able to communicate clearly both in writing and orally., • Proficient in Microsoft Word and Excel. Ability to train, lead projects, and direct employees., • Skills & Technology Used:, • Good problem-solving, negotiation, and organizational skills/techniques, strong communicator, possesses analytical and interpersonal skills., • Functionally skilled in Microsoft Office products, including but not limited to Word, Excel, Outlook, and SharePoint., • Other Requirements:, • U.S. Citizenship Employee benefits include the following: • Healthcare coverage, • Retirement plan, • Life insurance, AD&D, and disability benefits, • Wellness programs, • Paid time off, including holidays, • Learning and Development resources, • Employee assistance resources, • Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.

Job Summary The Sr. Software Development Engineer will be part of an agile development team, building and working on payment domain services. The Sr. Software Developer develops information systems by designing, developing, and installing software solutions that are scalable for a high transaction environment. Job Description: * Works with an agile development team that designs, develops and maintains scalable services. * Responsible for writing technical design specifications. * Recommend and develop an architectural and detailed design that is used by other members of the development teams. * Coach the team on software best practices (design, coding, troubleshooting, work breakdown, work estimation, refactor strategies, automated testing, etc.) * Work closely with the other teams to optimize system architecture and project efficiency. * Partner with our Product Owner to plan work and prioritization. * Maintain high standards of software quality within the team by establishing good practices and habits. * Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans. * Collaborate and add value through participation in peer code reviews, providing comments and suggestions. * Analyze and resolve technical and application problems. * Regular practice of CI/CD. * Support, maintain and document software functionality. * Research and evaluate a variety of software products; create PoCs as necessary to demonstrate new ideas and technologies. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Knowledge, Skills and Abilities: * Communication skills: must be able to articulate and have a strong technical vocabulary * Must be able to coach the team on software best practices (design, coding, troubleshooting, work breakdown, work estimation, refactor strategies, automated testing, etc.) * Strong knowledge of system architecture, best practices and design patterns * Evaluate and identify new technologies for implementation * Strong background with .NET Core, C#, Kubernetes / Docker * Knowledge and experience in Distributed systems, MicroServices, SOA and n-tier architectures * Strong knowledge of Relational and non-relational DBs * Knowledge of REST API, event-driven architecture applications, caching, scaling, security, etc. * Strong knowledge of Managed Memory Architecture / Garbage Collector / Cache Management * DDD and event driven architectures a plusAbility to inspire team * Expert knowledge of and ability to communicate software architecture and design principles * Expert in writing testable software * Expert in design * Strong knowledge in CI/CD systems * Proficient with Object Oriented programming * Experience with source control systems(git) * Experience with agile development methodologies * Experience with debugging, performance profiling and optimization * Strong initiative to find ways to improve solutions, systems * Attention to quality through unit tests, integration tests, and code reviews * Understanding of queue processing(MSMQ , RabbitMQ, Kafka) * NoSQL databases(Elastic , Cassandra , Mongo ) * Relational Database Experience (MSSQL, Postgres) Experience Requirements: * Requires a minimum of 5 years of experience with software development, design patterns, software architecture * Experience with e-commerce payment systems preferred * Experience in Distributed systems, MicroServices * Experience with REST API, event-driven architecture applications, caching, scaling, security * Experience with Relational and non-relational DBs * 5+ Years of experience working with C#, .NET Core * Experience using Kubernetes, Helm, and Docker * Experience building dashboards and alerts * Experience using Prometheus, Grafana, Elasticsearch, Kibana * Experience in the CI/CD * Experience as a mentor, tech lead or leading an engineering team * Experience working with RabbitMQ, Redis, Kafka Education Requirements: Bachelor’s Degree required. An emphasis in Computer Science is preferred Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Physical Demands (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the team member is regularly required to talk and hear. The team member is frequently required to sit; use hands and fingers, bend, stoop and reach with hands and arms. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds. Work Environment: The noise in the work environment is usually moderate. Other factors are: * Hectic, fast-paced with multi-level distractions * Professional, yet casual work environment * Office / Warehouse environment * Ability to work extended hours as required #LI-JC1 The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations. Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents. Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at ___. Anticipated Pay Scale: $116,000 - $165,000 USD Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to ___. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. About iHerb iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world. With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team: Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb Benefits At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit ___. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Company Overview Smith Turf & Irrigation is the leading distributor and retailer in the golf, grounds and landscaping industry. We offer a comprehensive selection of equipment, irrigation and landscape products and support our customers with technical expertise and service. Since 1925, Smith Turf has built an unmatched reputation for outstanding customer care, service and support across North and South Carolina, Virginia and Tennessee. STI is a family-owned business that believes in working as a team and fosters a family-oriented culture. Position Overview The Territory Manager for Landscape & Grounds is responsible for the performance of the outside sales for their assigned accounts and management of the selling activities of STI LPG Account Executives assigned to them. This position is to be based in the Greensboro, North Carolina market and is responsible for the entire state of North Carolina. What You’ll Do The central focus for all selling activities by the Territory Manager and Account Executives is increased market share and sales/growth for STI. The primary targets of these selling activities are assigned accounts- contracting companies who install residential/commercial landscape, irrigation systems, lighting systems, water gardens, drainage systems, and fountains. · Achieving Sales Growth Goals: Attain the sales growth objectives for your assigned key accounts. Ensure that your sales team attains the sales growth objectives for their assigned accounts. Execute all initiatives designed to develop growth of market share in your territory. Utilize sales data and metrics to hold your team accountable to achieving growth. Deploy and execute all applicable promotions in concert with branch initiatives. Develop a high-resolution vision of the project activity in your territory and ensure that your team is engaged, targeted and in pursuit of all opportunities. · Be a Team Builder: Coach, develop and groom your team for growth and development. Recruit and seek out the best and most talented team prospects available in your territory. Identify team members’ strengths and weaknesses and proactively coach them to encourage and develop their personal and professional growth goals. Develop a team culture that shares and helps other team members. · Deliver Real Solutions to our Customers: Your team’s business acumen, resources and technical knowledge will deliver real and effective solutions for the customers in your territory to ensure their success. Constant communication and relationship development with all customers and influencers to help gauge market activity, customer satisfaction levels and branch performance success. Ensure your team is a resource and solution provider for our customers. · Market Participation and Engagement: Participate in local, state and regional associations to create a positive presence in the marketplace. Attends all relevant sales and product training sessions to improve sales skills and technical knowledge to achieve personal and company objectives. Skills We Are Seeking · Degree in Business / Management discipline or relevant green industry experience preferred Strong negotiation and selling skills · 4 or more years of managerial experience including leadership, recruitment, issue resolution, team motivation and team building preferred · 4 to 7 years of experience in landscape and irrigation industry preferred · Outstanding communication in all forms, leadership skills · Understand and can execute strategic sales plans · Solid understanding of accounting fundamentals, such as debits, credits, accounts receivable/payable and budgets · Expert level knowledge of irrigation, landscape lighting, central control systems, drainage and landscape products and practices · Industry professional/technical certifications a plus (i.e. CID, CLIA, CIC) · Excellent understanding of product inventory management · Overnight travel requirement: Mostly constrained to be within the State of North Carolina and estimated to be less than 30%. Benefits · Competitive Compensation · Medical, Dental, Vision, Short and Long Term Disability, Life Insurance · Paid Time Off and Paid Holidays · 401(k) with Company Match · Employee Referral Program · Opportunity of Advancement · Paid Training and Certifications · Free Counseling Services- EAP · Product Discounts · Weekends Off! · Company vehicle, cell phone, laptop, fuel card STI is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. All employment decisions at STI including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We’re seeking an exceptional Group Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and merchant experience. This role is ideal for someone who loves to solve complex problems, leads through clarity, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Group Product Manager at Ordergroove, you’ll set product vision and strategy, lead and mentor Product Managers, elevate how we make product decisions, and ensure we’re building durable, extensible solutions that help brands move from transactional commerce to long-term customer relationships. You’ll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on leadership role for someone who can zoom out to define strategy and zoom in to unblock teams, sharpen execution, and raise the bar for product quality and impact. What You Will Do: • Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove’s value, defining how merchants get started, see value, and grow. You’ll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap. Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You’ll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans.Operate as a High-Impact, High-Visibility Product Leader – Serve as the Product leader for Merchant Growth with regular C-suite exposure and influence. You’ll earn trust across Product, Engineering, GTM, and Operations, level up the impact of two product teams, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company. • Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Develop & Elevate Product Talent – Lead, coach, and grow Product Managers across interconnected areas, raising the bar on product discovery, experimentation, customer insight, and metrics-driven decision-making., • Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 7+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses; 3+ years in people leadership or cross-functional leadership roles., • Track record of owning strategy and delivering measurable impact at scale., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams., • Passion for mentoring and developing high-performing product talent., • Experience owning product strategy across multiple product areas or teams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $209,000 + equity.

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. As we continue building a modern brand engine designed to drive awareness, cultural relevance, and long term growth, we are seeking a Head of Brand Marketing to lead and evolve TextNow’s presence across paid, earned, and owned channels.This is a pivotal leadership role at an inflection point in our growth. You will define how TextNow shows up in culture, scale awareness responsibly, and build a brand that drives sustained long term impact, not just short term conversion. Reporting to the Head of Marketing, you will have functional ownership of brand positioning, integrated brand campaigns, awareness strategy, and brand media planning.You will directly manage a Social Media Specialist and Communications Manager and operate as a hands on player coach. You will set the strategy while actively shaping briefs, guiding creative development, partnering on media decisions, managing agencies, and driving measurable business results.Your mandate is clear. Build a culturally relevant, strategically disciplined brand engine that increases awareness, strengthens legitimacy and trust, and supports long term growth across consumer and B2B audiences. What You Will Do: • Own and evolve TextNow’s brand positioning and messaging architecture, ensuring clarity and consistency across all touchpoints, • Champion our cultural platform rooted in autonomy, dignity, flexibility, and challenger brand energy, • Serve as primary steward of TextNow’s brand narrative, partnering closely with the VP, Marketing on long term direction and differentiation, • Ensure execution aligns to messaging pillars and elevates the brand beyond legacy framing, • Partner with Product Marketing to align brand storytelling with roadmap and go to market sequencing, • Lead cross channel execution of brand campaigns with disciplined message sequencing and clear phase gates, • Define brand media channel strategy and investment approach, • Drive integrated planning across paid, earned, and owned channels, ensuring each plays a defined role in awareness, legitimacy, comprehension, and usage, • Partner closely with Creative to translate strategy into a distinctive and cohesive look, feel, and voice, • Ensure campaign briefs are strategically rigorous and aligned to brand objectives, • Show up meaningfully in the spaces where our audience already lives, works, and creates, • Identify cultural moments, partnerships, creators, and archetypes that reinforce brand positioning, • Ensure cultural participation is credible, confident, and additive, • Own day to day management of creative, media, PR, influencer, and production partners, • Evaluate agency performance and evolve roster as needed, • Drive strong briefs, clear deliverables, disciplined execution, and accountability for measurable results, • Establish a strong operating partnership with Creative Services to ensure strategy and execution are developed in lockstep, • Partner with Lifecycle Marketing to ensure brand messaging carries through onboarding, habit formation, and retention, • Align with Product and Product Marketing on roadmap storytelling and feature sequencing, • Partner with Performance Marketing to align brand investment with acquisition efficiency and long term CAC improvement, • Work closely with Analytics to define measurement frameworks and success metrics, • Support Direct Sales by strengthening TextNow’s B2B brand presence through thought leadership, PR, and high impact industry events, • Operationalize a brand measurement framework across health, behavior, and efficiency metrics, • Define KPIs across awareness, trust, legitimacy, comprehension, usage lift, referral velocity, and CAC efficiency, • Drive measurable improvements in brand awareness, trust, and cultural relevance over time, • Lead post launch analysis and ongoing optimization of messaging, channel mix, and creative, • Ensure brand investment is evaluated on long term growth impact, not solely short term attribution, • Own brand budget across media, production, partnerships, and agencies, • Develop annual awareness strategy and investment roadmap, • Scale what works while maintaining creative and strategic discipline, • 8 to 12 plus years of progressive experience in brand or integrated marketing, with meaningful ownership of brand investment and business impact, • Proven leader who has built or scaled brand platforms in challenger, high growth, or culturally relevant categories, • Demonstrated experience leading large scale brand campaigns across paid, earned, and owned channels, • Strong understanding of media strategy, channel role architecture, and full funnel integration, • Track record managing creative, media, PR, and influencer agencies with discipline and accountability, • Strategic thinker who understands how brand drives long term growth, CAC efficiency, and business performance, • Culturally fluent and capable of embedding brands authentically within relevant communities, • Strong cross functional operator who can align Brand, Performance, Lifecycle, Product Marketing, and Analytics around shared outcomes, • Experience in telecom, consumer technology, app first, or subscription businesses preferred, • Comfortable operating with executive visibility in a fast scaling environment, • Deliver measurable improvements in brand trust, legitimacy, and comprehension, • Increase organic lift, referral velocity, and long term CAC efficiency, • Establish strong cross functional alignment across Brand, Performance, Lifecycle, and Product Marketing, • Build a culturally relevant and differentiated brand presence that resonates deeply with our target audience

ALL APPLICATIONS MUST BE SUBMITTED THROUGH OUR CAREERS PAGE TO BE CONSIDERED: ___ In just 10 years, by 2030, 50% of school-aged children will be failing or not enrolled in schools. Education is the biggest human rights / civil rights issue of this generation. We believe everyone deserves access to high-quality education and healthcare so that they can build the lives they want to live. *About the Organization: * SmartCourse.io is a NEW high-growth, accelerated, technology-based, social impact startup optimizing education and healthcare for kids with special needs and their caregivers. Caregivers like parents, educators, and health professionals spend too many years and too much money trying to treat kids with special needs or mental health issues. Our products help them to do it in weeks, for a fraction of the cost, using digital products to educate these caregivers on how to best care for and teach kids with special needs so that they can meet their social, behavioral, and academic goals. We also plan to make technologies that optimize individual learning and caregiving for schools/educators, parents, and health professionals (B2B and/or B2G). We also plan to offer our products to large enterprises (e.g. Amazon, Walmart, etc.) to include them as part of their health benefits for their employees with special needs or with family members who have special needs. Ever present is the end in mind: revolutionizing the education and healthcare systems for all kids everywhere since the whole world will soon have access to the internet. We are already on our way to achieving this by working with: • World-leading health professionals (e.g. psychiatrists, psychologists, behavioral therapists, etc.), • Educators (e.g. school admins, special education teachers, etc.), • Startup mentors, advisors, and incubators/accelerators (e.g. Teachable’s EdTech Incubator, Startup Boost’s Pre-Accelerator, Hubspot’s Growth Accelerator, HealthVenture’s HealthTech accelerator, the world's largest EdTech accelerator: StartEd, and YCombinator's Startup School) Our advisers include professors, researchers, EdTech founders, HealthTech founders, product managers, venture capitalists, and investors. • Around 90% of startups fail. Most businesses take 2-5 years to become profitable., • We became profitable in just 1 month. In our 1st year, without spending any money on marketing or engineering, we’ve acquired over 80 thousand users, over 4400 email subscribers, over 400 customers, and over $100k in revenue. Based on our demand and feedback, we know our products are both life-changing and deeply needed. *Duties & Responsibilities: * We are looking for many different kinds of professionals you can see on our careers page: smartcourse.io/careers (Here are some keywords for the algorithm :) Operations Manager, project manager, project coordinator, project assistant, project manager remote, operations supervisor, operations analyst, operations coordinator, operations assistant, operations specialist, operations associate, agile coach, agile project manager, accounting manager, accounting internship, accounting assistant, and/or agile product owner to coordinate and oversee our organization’s operations. The specific duties of an operations manager include project management, operations management, formulating strategy, improving performance, procuring material and resources, and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient, and profitable during the course of business.) • Take ownership of our team's OKRs & KPIs, and deliver in advance of deadlines with Agile Methodology using Asana, Slack, and GSuite, • Improve our products, satisfaction scores, NPS, & our north star metric (# of products per user) using hard skills explained throughout the application, • Ensure all operations are carried on in an appropriate, cost-effective way, • Improve operational management systems, processes and best practices, • Help the organization’s processes remain legally compliant, • Formulate strategic and operational objectives, • Examine financial data and use them to improve profitability, • Manage budgets and forecasts, • Perform quality controls and monitor production KPIs, • Recruit, train and supervise staff, • Find ways to increase quality of customer service, • Embody our team-wide core values of autonomy, growth mindedness, individual and group empowerment, selflessness, fearlessness, and perseverance, and our team-specific values we'll be looking for throughout your application, • Display exceptional interpersonal, written, and verbal communication skills (proactive communication), • Have a passion for social change, learning, education, healthcare, technology, and/or startups • Able to manage a variety of teams, projects while meeting weekly goals., • Address customer issues and provide value to new and current customers., • Ensure the completion of primary and secondary KPIs., • Proven work experience as operations manager or similar role, • Knowledge of organizational effectiveness and operations management, • Experience budgeting and forecasting, • Familiarity with business and financial principles, • Excellent communication skills, • Leadership ability, • Outstanding organisational skills, • Degree in Business, Operations Management or related field OR equivalent track record *Team-Wide Requirements: * • Must have at least 2 years of professional work experience or equivalent (e.g. research, internships, demonstrated skill), • Have a track record of success in academic and/or professional settings, • Willing to work as an intern or early-stage employee in exchange for a kickass learning experience, commission, bonuses, profit-share, and/or an equity-based payment plan depending on your performance (determined over a 14 to 30 day trial period and discussed on an individual basis.), • For an immediate start, end dates are negotiable throughout the year., • We’re based in NYC, but all positions can be entirely remote, and we’ve had many outstanding colleagues all over the world., • Our work day is from 10AM-6PM ET and we’ll consider candidates with a maximum + or - 6 hours time difference. Daily standups and team meetings are at set times, and you would need to be available for those: At minimum: • 10AM - 11:30AM ET every weekday, • 10AM - 1PM ET on Mondays, • 5PM - 6PM ET on Wednesdays, • 3PM - 6PM ET on Fridays, • Are skilled (or wishes to be) in, team building games, Among Us, Super Smash Bros. Ultimate, and/or a team-building game of your choosing! *Some reasons you might be interested: * • You want to hone your creative media skills, UI/UX design, or full stack web development skills and see how they perform in a business context, • You are looking to start your own company, dive into entrepreneurship, or want a fast-tracked career towards an executive position (e.g. technical co-founder CTO/CPO or COO/CFO), • You want to bring your interests in child development, research, education, or clinical work into a more applied setting and translate it into actions that are directly relevant to families, • You want to collect data from parents, practice data analysis skills, and present findings in relevant settings, • You want to meet and network with leading professionals in the field (educational psychologists, clinical psychologists, educational specialists, etc.), • You want to get involved in the Education Technology and/or Healthcare Technology / MedTech spaces which are growing exponentially, especially for students with special needs, • You’re interested in entrepreneurship, startups, and/or technology and want to put your interests to good use, • You want high-impact work experience to help you grow quickly with leadership development and career support from our serial entrepreneur founder who built and helped build over a dozen 6-figure businesses, one of which was another startup with over $2 million of funding commitment, and all of them launched within less than 1 year *More Opportunities: * We’re recruiting all across the organization so you might be interested in: research, media, content marketing, sales, product management, UI/UX design, full stack web development, recruiting, accounting, legal, project management, agile methodology, just to name a few. We could use help in all departments, so this is a rare opportunity to get in on the ground floor and secure an executive position. Please visit: • Identity Document: ___ ___ be growing very quickly over the next semester. If you might be interested in hearing more about this, we'd appreciate the opportunity to meet you. We have been truly inspired by the interest, alignment, and professional caliber so far. We look forward to hearing from you, Smart Course Team Smart Course | smartcourse.io Job Types: Full-time Associate or Intern, Part-time Associate or Intern, Summer Internship ALL APPLICATIONS MUST BE SUBMITTED THROUGH OUR CAREERS PAGE TO BE CONSIDERED: ___

The range for this role is $101,000 - $146,000 Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Senior Salesforce Developer will design, develop, and maintain software applications and back-office systems. The position will be writing the code that powers our ministry. Essential Job Duties & Responsibilities • Design and develop Lightning Web Component Open Source (LWC OSS) applications that securely communicate to, and pull from, the Salesforce platform within LWC OSS, • Using Agile development methods, design and develop custom applications on the Salesforce platform utilizing Apex, Visualforce, and Lightning Web Components on the Salesforce / force.com platform for Christian Care Ministry’s websites/portals, internal business processes, back-office systems, and mobile applications, • Build software that allows our employees to delight our members, • Explore and recommend new technology platforms and capabilities, • Participate in agile development teams, constantly improving quality, • Cross-train with senior development staff in the maintenance of applications, databases, and stored procedures, • Provide mentorship of other developers; taking ownership of key development initiatives as assigned, • Manages integration initiatives and implementation of third-party plug-ins, • Participate in code reviews, • Develop robust Apex and Javascript Jest test cases that thoroughly validate both positive and negative scenarios, ensuring high code coverage and reliable application behavior, • Collaborate with UI/UX Designers to help contribute to the design and implementation of scalable, high-performance Salesforce solutions, ensuring alignment with enterprise architecture and business goals, • Mentor and coach junior and mid-level developers, fostering a culture of continuous learning, code quality, and best practices, • Take ownership of end-to-end solution delivery, including requirements gathering, technical design, development, testing, deployment, and post-release support, • Contribute to and maintain comprehensive technical documentation, including solution designs, data models, integration specifications, and development standards to support knowledge sharing and long-term maintainability, • Contribute to the exercise and expression of Christian Care Ministry’s beliefs, • All other duties as assigned Essential Skills & Abilities • Extensive Salesforce programmatic and declarative experience, • Knowledge of Cloud SDLC, • Proven track record of integrating Salesforce with internal and external systems, • Experience utilizing internationalization frameworks, such as i18next, within LWC OSS, • Capable of integrating React components within LWC OSS, • Familiar with deploying LWC OSS apps to Heroku with Express API Server, • Knowledge of Jira, Bitbucket, GitLab, Git, Salesforce DX, • Experience with Salesforce Health Cloud, Data Cloud, and Marketing Cloud not required, but preferred, • Strong oral and written communication skills, • Ability to listen attentively and actively and encourage ideas and opinions, • Objectively gathers information, and combines analysis, wisdom, experience, and judgment to make decisions, • Can make decisions based on incomplete information, • Ability to work independently as well as within a team environment, • Ability to rapidly learn and apply new technologies and to understand the impacts of situational group dynamics Core Competencies/Demonstrable Behaviors • Collaborates – builds partnerships and works collaboratively with others to meet objectives., • Ensures Accountability - Holds self and others accountable to meet commitments, • Business Insight - Applies knowledge of business and the marketplace to advance the organization's goals Drives Results – consistently achieves results, even under tough circumstances and tight deadlines, • Customer Focus - Builds strong customer relationships and delivers customer-centric solutions, • Humble – a mindset that honors others, shares credit, accepts critique and reflects an honest view of oneself, • Hungry – a diligent, self-motivated pursuit of excellence; eager to grow, serve, solve problems and steward responsibility with tenacity, • Smart – emotional intelligence expressed through wise, thoughtful interaction; engaging others with discernment, restraint and relational awareness Education and/or Experience • Bachelor’s degree in Software Engineering, Computer Science, or related degree with 3-5 years’ in a software development role with Salesforce experience or combination of education and experience required, • Prior experience in a healthcare payer industry preferred, • Salesforce Platform Developer I and II certifications preferred but not required Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. Lexipol is searching for a hands-on DevOps Manager to lead and support our DevOps initiatives, with a strong focus on security, SOC2 compliance, and reliable infrastructure across both cloud and physical data center environments. This role blends leadership with execution, requiring someone who is equally comfortable guiding a team and rolling up their sleeves to solve complex technical challenges. The DevOps Manager will work closely with engineering and cross-functional teams to build, deploy, and maintain scalable, secure infrastructure while driving operational excellence. This is a remote position with some travel to the corporate office in Frisco, TX, #LI-Remote. Hands-On DevOps Leadership • Lead by example as a player-coach, actively contributing to infrastructure design, automation, and incident response., • Partner with engineering teams to improve system reliability, scalability, and deployment velocity., • Design, build, and maintain scalable infrastructure across development, QA, and production environments in AWS and co-location facilities., • Collaborate with developers and architects to select appropriate cloud resources, balancing performance, cost, and security., • Build, optimize, and maintain CI/CD pipelines to enable fast, reliable releases., • Drive automation efforts across infrastructure provisioning, configuration management, and deployments., • Monitor system performance and availability, ensuring high uptime and rapid issue resolution., • Participate in on-call rotations and lead incident response efforts when needed., • Develop and maintain runbooks, documentation, and post-incident reviews to improve operational maturity., • Implement and maintain security best practices across infrastructure and systems., • Support SOC2 compliance efforts, including audit readiness, logging, and traceability., • Mentor and develop DevOps engineers, fostering a culture of ownership and continuous improvement., • Collaborate cross-functionally with Engineering, QA, Data, and Business Systems teams to align priorities and solutions., • Act as a trusted partner to stakeholders, helping translate business needs into technical solutions.Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Qualifications: • Educational Background: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience)., • Professional Experience: Proven experience in a DevOps or SRE role with hands-on expertise in cloud infrastructure, particularly AWS (API Gateway, Lambda, MySQL)., • Compliance and Security Expertise: Experience supporting SOC2 environments and applying strong security practices., • Leadership Skills: Experience leading or mentoring engineers, with the ability to balance hands-on work and team development., • Technical Proficiencies: Strong experience with DevOps and SRE practices, cloud platforms (AWS preferred; Azure/GCP a plus), infrastructure as code, and automation tools., • Experience implementing performance and reliability testing practices (including chaos testing)., • Built or supported internal tools and platforms to improve developer productivity., • Experience with incident management across L1–L3 support models. Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training, and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit ___. Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-AD1

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the ___. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary: Our Product team builds and scales Toptal’s platform and products, working closely with our Operations, Marketing, and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers meaningful impact for both our business and users. Our innovative technology platform enables us to deliver on-demand talent without losing a human touch. The Product team plays a key role in shaping and scaling platform capabilities, including data, automation, and AI-enabled systems that improve how Toptal operates and delivers value. We are seeking a Senior Director of Product Management to lead a highly strategic, cross-cutting product area focused on growth, platform strategy, and portfolio integration. This role is ideal for a customer-centric Product Leader who thrives in ambiguity, enjoys defining strategy where none yet exists, and wants to own problems with real business impact. In this role, you will guide a team of Product Managers while also personally owning the product and business strategy that connects Toptal’s core platform, new business initiatives, and acquired products into cohesive, scalable offerings. You will serve as a key decision-maker on the Product Management Leadership team, reporting to the SVP of Product Management, and partnering closely with executives across Product, Engineering, Marketing, Operations, and M&A. This is a remote position. Resumes and communication must be submitted in English. Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. · Own and evolve the end-to-end product strategy and roadmap for a portfolio of internal and customer-facing products, with an emphasis on growth, platform leverage, and cross-product synergy.· Define how Toptal’s products, tools, marketplaces, and services come together into cohesive customer experiences for both talent and clients.· Translate high-level vision into clear strategic frameworks, roadmaps, and prioritization criteria that teams can execute against.· Identify and validate opportunities for platform capabilities that can be reused across business lines, acquisitions, and partners.· Lead strategy for upsell, cross-sell, and packaging across multiple offerings and customer segments.· Partner closely with Growth Marketing to align experimentation, funnel optimization, and long-term product strategy.· Define segmentation-driven approaches for determining what to offer, when to offer it, and how.· Partner closely with M&A to develop and continuously improve repeatable product integration frameworks that support acquisition strategy and accelerate value creation.· Provide thought leadership and clear communication (written and verbal) to Product, Engineering, and executive stakeholders.· Track progress, assess risks, and communicate tradeoffs, mitigation plans, and outcomes.· Guide prioritization and sequencing of initiatives as the team and portfolio scale.· Lead, coach, and grow a team of Product Managers, helping them do the best work of their careers.· Help shape the Product Management function and culture, including how teams collaborate, plan, and measure success.· Work cross-functionally with Operations, Legal, Marketing, and Engineering to ensure alignment, buy-in, and execution.· Establish objectives and initiatives, recommend team structure, and scale the organization thoughtfully as strategy solidifies. In the first week, expect to: · Work to get up to speed with how the organization runs, including how our objectives, RACIs, and other operational frameworks work.· Begin learning Toptal’s platform architecture, internal tooling, and current initiatives and capabilities. In the first month, expect to: · Become acquainted with your product area, the product goals, and those you will partner with.· Work cross-functionally and with Product Managers to refine your product’s strategy, organize and prioritize your high-level roadmap and backlog.· Start collaborating closely with your Product team. In the first three months, expect to: · Have a very strong understanding of how the Product Management function and all related external functions are working together.· Take full ownership of the technology products domain, its strategy, and roadmap.· Garner the trust of your peers and the individuals with whom you’re working most closely. In the first six months, expect to: · Exemplify the ability to inspire and mentor the teams you’re working with.· Uplevel the team’s ability to brainstorm, collaborate, and execute materially.· Have chartered a clear path for scaling the team and the impact the Product organization can deliver. In the first year, expect to: · Deliver on your roadmap priorities and promises.· Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.· Work cross-functionally to scale your team to meet the growing needs of our business and our users. Qualifications and Job Requirements: · Bachelor’s degree is required, preferably in a technical discipline (Computer Science, Information Systems, Mathematics, or Economics).· At least 10 years of proven software Product Management experience.· At least 3 years of experience leading other Product Managers.· Prior experience working as a Software Engineer is a strong plus.· Experience leading AI-enabled products, with a focus on delivering measurable business outcomes.· Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.· Ability to creatively craft solutions through data and a user-centric approach.· Be meticulous and have a high bar for quality when writing user stories, brainstorming technical approaches, and testing a feature before it is released.· Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.· Outstanding written and verbal communication skills.· Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do. Essential Job Functions · Regularly and reliably attend scheduled virtual team meetings on camera.· Work independently with minimal supervision.· Use all required digital collaboration tools.· Prioritize and self-manage workflows and deadlines. US FLSA Classification: Full-Time/Exempt For candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.

At Sanity, we're building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like PUMA, Spotify, Figma, Riot Games, and Skims are using Sanity to power and automate their content operations. We're hiring a Post-Sales Solution Architecture Manager to lead the team that turns successful sales into lasting customer relationships. You'll ensure customers don't just implement Sanity—they build on it, expand with it, and become its biggest advocates. Your leadership will directly shape our retention and growth, and how we earn long-term trust with the developer and content teams we serve. You'll lead a post-sales SA team that helps enterprise customers realize deep, lasting value from Sanity. Your focus is on outcomes: successful renewals, expansion into new use cases and business units, and implementations that hold up as customers grow. In practice, that means setting the team's strategic direction and personally owning your most complex, high-stakes accounts: overseeing implementations, building relationships with customer stakeholders, and navigating the moments where things get hard. You'll coach your Solution Architects on how to run value-oriented engagements: listening for what customers actually need, surfacing risks before they become problems, and mapping a clear path to success with Sanity at the center. You'll hire, develop, and retain a skilled SA team that's equally credible with developers, architects, product leaders, and content teams—and you'll build an environment where they can do their best work. That means identifying what each person is great at, helping them grow their careers, and fostering a strong culture of collaboration, empathy, and customer-centricity grounded in Sanity's core values. You'll also help evolve the core post-sales motions (onboarding, implementation reviews, expansion discovery, and health monitoring) so customers move from signed to successful quickly. A big part of this role is connecting Sanity's capabilities to customers’ business outcomes: showing customers how structured content, flexible workflows, and the modern content stack unlock faster shipping, better editorial experiences, and scalable growth. This role is deeply cross-functional. You'll partner closely with Sales to drive expansion opportunities and work with Product and R&D to ensure customer feedback shapes roadmap priorities. Must-have qualifications * Experience leading technical ICs in a high-growth environment, ideally with developer-facing or platform products * Strong technical foundation—comfortable discussing APIs, data models, front-end frameworks, integrations, and how Sanity fits into a modern content stack alongside hosting providers, ecommerce platforms, web and app frameworks, and analytics tools * Track record of driving customer retention and expansion through coaching, process design, and hands-on account ownership * Proactive about identifying risks and opportunities across the team’s customer portfolio * Clear, inclusive communicator who can build relationships with both internal and customer stakeholders * Ability to manage ambiguity and competing priorities without losing focus on what matters most to the customer * Familiarity with AI technologies and tooling with a focus on accelerating outcomes * Preference for SF based candidates, remote in the United States or Canada is an option * 5+ years in solution architecture or technical customer-facing roles * 2+ years managing customer-facing, technical teams Nice-to-have qualifications * Experience with headless CMS, headless ecommerce, or developer-focused SaaS * Familiarity with content workflows, editorial tooling, or digital experience stacks * Experience influencing product direction through post-sales customer insight and team feedback * A highly-skilled, inspiring, and supportive team * Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth * A global, multi-culturally diverse group of colleagues and customers * Comprehensive health plans and perks * A healthy work-life balance that accommodates individual and family needs * Competitive stock options program and location-based salary ___ is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Backed by Netlify, Vercel, the founders of Twitter and Medium, Heroku’s ex-CEO, and leading VCs like ICONIQ Growth, Threshold Ventures, and Lead Edge Capital, Sanity is at the epicenter of the modern digital product development stack. You can only build a great company with a great culture. ___ and join us in building a diverse and inclusive team. ___ pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.

DIRECTOR, CUSTOMER SUCCESS (Central Region) Location: Remote, USA (Central States) Employment Type: Full-Time Compensation: $158,500k – $198,250k (Range applies to US candidates only) + Benefits/Variable Comp - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary The Director, Customer Success is a vital leadership role responsible for ensuring that every customer within their designated region becomes a reference and a success. This role leads and develops a high-performing Customer Success organization while overseeing multiple customer portfolios and driving consistent measurable customer outcomes. Reporting to the Senior Director of Customer Success, the Director, Customer Success is accountable for shaping and executing regional customer success strategies to drive adoption, expansion, retention, and long-term satisfaction. As a trusted customer advocate and consultative leader, this individual ensures customers realize meaningful value from their investment across the full lifecycle, from onboarding through ongoing engagement and renewal. Aligned with the Regional Sales Leader, the Director, Customer Success provides strong people leadership while maintaining deep visibility into customer health and execution. They partner closely with Sales, Marketing, Professional Services, Product, and Support to align efforts, address evolving customer needs, and continuously improve product utilization and operational efficiency. The Director, Customer Success amplifies the voice of the customer and translates insights into actions that strengthen customer outcomes and the overall customer experience, especially during escalated situations involving different internal teams. Central Region Coverage Our Central Region consists of the following states: Illinois (IL), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Michigan (MI), Minnesota (MN), Missouri (MO), Nebraska (NE), Ohio (OH), and Wisconsin (WI). The successful candidate is expected to reside in one of these states, as regional proximity enables stronger executive relationships through in‑person engagement, supports faster on‑site response during escalations, provides deeper insight into the local enterprise market, ensures close alignment with Regional Sales leadership, and helps minimize travel demands—allowing greater focus on driving strategic customer outcomes. Primary Duties and Responsibilities Regional Strategy & Execution • Lead the development and implementation of regional customer success strategies, ensuring alignment with global objectives and local market needs., • Drive adoption, expansion, and retention efforts, leveraging data-driven insights to optimize outcomes across the region., • Strategize with CS leadership and Sales RVP across assigned region., • Deliver deep and actionable internal QBRs to CS and Sales Leadership., • Demonstrate commercial acumen by identifying and capitalizing on expansion opportunities, advising on incremental revenue, and securing operational commitments that strengthen customer relationships., • Serve as a customer-facing leader, establish and nurture senior and executive-level relationships with key decisionmakers and influencers across the customer base, promoting mutual success and long-term partnership across your region. Customer Portfolio Management • Oversee a diverse portfolio of strategic and complex customer accounts, ensuring high satisfaction, reference-ability, and retention., • Build, maintain, and execute comprehensive account plans, partnering with internal resources to deliver value throughout the customer lifecycle. Team Leadership & Development • Direct, mentor, and develop a team of Senior Managers and Customer Success professionals., • Foster a culture of excellence, collaboration, and continuous learning, ensuring the team is equipped to deliver outstanding customer experiences and achieve key performance indicators., • Lead and coach team in achieving business goals including maintaining a high GRR, increasing NRR, identifying expansions, and driving KPIs including day-to-day activities leading to the main goals and utilizing tools to track communication and updates from Customers. Risk Management & Advocacy • Proactively identify and mitigate risks to customer satisfaction, growth, and renewal., • Serve as the escalation point for complex situations, influencing the teams responsible for resolutions efficiently and advocating for customer needs. Governance & Process Excellence • Develop and refine regional governance programs, including onboarding, success strategy meetings, and regular business reviews., • Ensure the execution of key initiatives that help customers realize measurable value from their investment. Reporting & Insights • Monitor and report on regional performance against key metrics to senior leadership, providing actionable insights and recommendations for continuous improvement. Continuous Improvement • Lead regional initiatives to enhance team efficiencies, product utilization, and customer outcomes., • Promote knowledge sharing, mentor new hires, and support professional development across the team. Internal Cross-Functional Collaboration • Integrate the functions of Sales, Marketing, Professional Services, Education, Partner Alliances, Product, Support, Legal, and Operations to address customer needs and drive business objectives., • Champion the voice of the customer across all departments and ensure feedback is incorporated into product and service enhancements. Required Education and Experience • Bachelor’s degree in Business, Finance, Information Systems, or a related field; an advanced degree may be considered in lieu of professional experience., • 10+ years in a related function with direct customer advocacy and engagement experience., • Minimum of 5 years of experience in Customer Success, Consulting, Account Management, or Sales/Pre-Sales., • Minimum of 3 years of experience in a leadership role., • Proven experience managing complex customer portfolios and C-level executive stakeholders., • Extensive background with SaaS applications., • Strong understanding of corporate finance functions including financial close, planning, budgeting, forecasting, management reporting. Preferred Education and Experience • Expert knowledge of OneStream platform and offerings., • Prior experience with any CPM solution (OneStream, Oracle, SAP, Anaplan, or other)., • Prior experience in CPM/EPM delivery in complex customer landscapes., • Expert product knowledge combined with very strong business or technical expertise is a plus., • Understanding project documentation in accordance with OneStream methodology standards and guidelines is a plus., • Demonstrated success in identifying and mapping customer organizational structures and bridging turnover at any level., • Advanced MS Office skills, especially Excel. Knowledge, Skills, and Abilities • Strategic thinker, • Expert networker, • Leader by example, • Excellent professional coaching skills, • Excellent professional relationship building skills, • Strong organizational and planning skills, • Keen attention to detail, • Deep commitment to customer success and continuous delivery of product value., • Expert in developing cases and roadmaps with customers and align strategies to solutions., • Strong verbal, written, and presentation skills coupled with interpersonal expertise adapted to all levels including executives., • Self-starter who thrives in multi-tasking environments and adapts priorities seamlessly., • Deep technical problem-solving skills with the ability to rapidly resolve issues., • Deep familiarity with enterprise and cloud software spaces., • Expert in managing customer engagements to completion with high satisfaction levels., • Expert in managing customer engagements to completion with high satisfaction levels. Supervisory Responsibilities • Manager of a team of CS professionals Travel • Travel Requirement: Willingness to travel up to 30%, depending on customer needs and geography. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ___. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: • Excellent Medical Plan, • Dental & Vision Insurance, • Life Insurance, • Short & Long Term Disability, • Vacation Time, • Paid Holidays, • Professional Development, • Retirement Plan All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-Remote #LI-KT1

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Location: Washington D.C The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. CSEs must be data-driven to drive efficiency in communicating with all federal and public sector customers. The CSE must be ready to engage with various technical functions within an organization while also being able to demonstrate the value of Cribl in business discussions with company executives. The goal is to help our customers become successful and enthusiastic Cribl champions throughout the customer journey. As An Active Member Of Our Team, You Will… • Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion, • Become the trusted Cribl product expert as customers build out observability pipelines to transform data in their organization, • Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers, • Communicate effectively to our tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics, • Drive continued and expanded value by expanding usage of existing use cases and identifying new use cases, teams and data sources to reduce, enrich, and route data, • Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer, • Keep our customers healthy in their customer journey with Cribl to realize value with their purchase and continue to grow as a customer, • Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization, • We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value, • Experience with Federal or Public Sector organizations., • Local to the greater Washington D.C. area, • GovCloud or FEDRAMP Experience, • Customers first, always mindset with great communication and relationship management skills that can manage customer expectations with empathy., • Customer facing presentation history in program reviews or similar events, • Direct experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle, • Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes, • Quick learner with good technical and problem-solving skills Bonus Points/Preferred Qualifications: * • Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.), • Solid technical understanding of managing customers through Customer Success Platforms such as GainSight, • Working knowledge of major cloud providers (AWS, Azure, GCP), • Good jokes, or maybe better, bad jokes, • Must be able to obtain a US Security Clearance Salary Range ($110K - $180k) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at ___.

Benefits/Perks • A team-based atmosphere with a focus on Fun!, • Opportunity to foster community-based relationships, • Online training opportunities Company Overview Founded in Tampa, Florida, i9 Sports® is the nation's first and largest youth sports league franchise business in the United States with over 1 million registrations in more than 500 communities from New York to Hawaii. Established in 2003 by Frank Fiume on the principle that the number one reason kids play organized sports is to have fun, not to become the next draft pick. i9 Sports offers youth sports leagues, camps, and clinics for kids ages 3-17 in today's most popular sports such as flag football, soccer, basketball, volleyball, and baseball. With our focus on fun, safety, convenience, and good sportsmanship, i9 Sports is reinventing the youth sports experience for families across the country. It's the way youth sports should be. What does your company do? Job SummaryThe Assistant Program Director works alongside the franchise owner (Area Developer) to Help Kids Succeed in Life Through Sports! The Assistant Program Director manages the day-to-day operation of the local sports franchise including onsite marketing, coach recruitment, oversite of game-day operations, and customer service. In their role, the Program Director ensures the highest level of brand standards are executed and core concepts are continuously demonstrated. Warehouse Manager duties, would be to inventory equipment and supplies, organize the warehouse to make it access equipment with ease. Responsibilities Manage/supervise part-time staff members and volunteer coaches • Be a driver of infectious ENERGY!!!, • Serve as a lead for all venue-wide communications, • Manage/supervise part-time staff members and volunteer coaches, • Develop rosters, schedules, and programming for various sports, • Oversee the daily operations of youth sports leagues, camps, and clinics, • Consistently demonstrate a positive attitude and superior customer service skills, • Recruit Volunteer Coaches, • Analyze and assess equipment needs, • organize and maintain warehouse organization, • Prepare for upcoming seasons Qualifications • Excellent communication & organization skills, • Highly motivated self-starter; can work independently & solve problems, • Must love order and organization, • Awareness & ability to take charge of any situation to ensure the safety of players, • Positive attitude and a strong ability to build professional relationships, • Ability to work a varied work schedule including some nights and weekends, • Must be able to pass a National Criminal Background Check, • Proficient administrative computer skills Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. Flexible work from home options available. Compensation: $20.00 - $22.00 per hour With over 3.5 million registrations in communities across the country, i9 Sports is the nation's largest multi-sport provider focused solely on high-quality, community-based youth sports programs. We offer youth sports leagues, camps and clinics for kids ages 3 and up in today's most popular sports such as: flag football, soccer, basketball, baseball, volleyball, and lacrosse. To achieve our mission of helping kids succeed in life through sports, i9 Sports provides a youth sports experience unlike any other, teaching the importance of good sportsmanship on the field and in life. We are committed to providing age-appropriate instruction, making sports fun for kids, and convenient for today's busy families. To us, it's The Way Youth Sports Should Be. Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.

It's a new day with a new opportunity at 8am! About the role: At 8am, we’re building the next generation of SaaS products that power how professionals work—from payments and compliance to client experience, mobile workflows, and core platform capabilities. As a Senior Software Engineer on our Engineering team, you’ll play a pivotal role in designing, building, and scaling technology used by hundreds of thousands of professionals across the U.S. This role spans a broad set of high-impact initiatives across our product ecosystem. You may work on evolving shared platform services (such as identity, authentication, and APIs), modernizing and scaling core web applications, building mobile experiences for professionals on the go, or shipping new customer-facing functionality that improves how professionals run their businesses. If you’re energized by solving complex technical challenges, collaborating closely with product and design, and shipping software that makes a real, tangible impact, you’ll thrive here. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: • Design and implement scalable web applications using modern frameworks such as Ruby on Rails, React, Node/NestJS, and NextJS, • Modernize existing applications to enhance user experience, performance, and long-term maintainability, • Utilize, contribute to, and evolve reusable UI component libraries, • Work closely with UX partners to design and ship intuitive, high-quality user experiences, • Contribute to core platform capabilities that support multiple products (e.g., identity, authentication, APIs, shared services), • Help define and evolve backend architectures that enable scalability, reliability, and sustainable growth, • Proactively identify and implement improvements to application performance, scalability, and maintainability, • Design, build, and maintain backend services and RESTful APIs, • Build or contribute to iOS and Android mobile applications using Expo / React Native, as applicable, • Evaluate and implement AI-powered features where they create meaningful customer and business value, • Stay current with emerging technologies and apply them thoughtfully to real-world problems, • Partner with product managers to assess trade-offs, identify risks, and align technical solutions with business goals, • Collaborate with engineers, designers, QA, DevOps, and cross-functional stakeholders to deliver outcomes—not just features, • Support software deployments through debugging, troubleshooting, and coordination with DevOps and QA teams, • Participate in Agile ceremonies including sprint planning, grooming, and retrospectives, • Mentor and coach other engineers, sharing best practices and helping raise the technical bar across the team, • Provide technical expertise in software architecture, design patterns, and maintainable system design About you: • Bachelor’s degree in Computer Science or a related field, or equivalent professional experience, • 7+ years of experience designing, building, and debugging large-scale, cloud-based applications (with flexibility for deeper senior-level experience), • Experience building production-grade applications with React, including reusable components, complex state management, and performance optimization, with comfort contributing across the full stack., • Professional experience building and maintaining backend services using Ruby on Rails (or deep experience with a comparable MVC framework)., • Solid understanding of SOLID principles, software design patterns, and scalable architecture, • Proficiency in SQL and experience working with relational databases such as PostgreSQL or MySQL, • Experience working in Agile / Lean product development environments (Scrum, Kanban), • Comfortable leveraging AI tools and technologies to improve workflows, productivity, or product capabilities, • Excellent communication, collaboration, and documentation skills, • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Preferred Qualifications: • Experience designing and building distributed systems or shared platform services, • Familiarity with authentication and authorization standards (OAuth 2.0, OIDC, SAML), • Experience with asynchronous messaging systems (e.g., Kafka, AWS SQS), • Experience with cloud platforms such as AWS or Google Cloud Platform, • Experience with NodeJS, NextJS, and modern frontend technologies (Bootstrap, Tailwind), • Experience building mobile applications using Expo / React Native, • Experience deploying applications with Docker and Kubernetes, • Background building scalable SaaS products Additional Information The annual salary range for this position is $130,000 to $190,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: • Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees., • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members., • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents., • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching., • Learning and Development: Continuous learning through ___, leadership programs, professional development funds, and individually focused talent development., • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually)., • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As an Engineering Manager for the Authentication Experience team, you will lead and empower a strong development team that owns the overall experience that surrounds signing in to and unlocking 1Password. This is the first point of entry into the 1Password apps across the board. Our focus is on integrating tightly with our authentication stack to make this a seamless and delightful experience for our customers, which include both business and consumer end users. You will be responsible for tactical execution by the team, helping to coordinate activities such as cycle planning, design reviews, and project planning. You will also be responsible for hiring and coaching world-class talent for your team. An ever-increasing number of individuals, families, and businesses are using 1Password every day, and 1Password needs to scale accordingly. Come help us make it easier than ever for those people to get started! This is a remote opportunity within Canada and the US. What we're looking for: * You have +3 years experience in a role where you were responsible for managing a team of software engineers and everything that comes with it. * You have significant hands-on development experience (preferably in the app space) and have engineered your way out of many complex, unscoped problems. Having lived the life of a senior developer before, you leverage your own experience to coach and train up the developers on your team. * You have 1+ years of experience working in the authentication and identity domain. * You have an understanding of authentication standards and protocols (OAuth 2.0, OpenID Connect, SAML, WebAuthn, passkeys, MFA). * You have successfully coordinated and delivered large scale projects before that touched multiple areas of the business, product, or underlying architecture. * The ability to create and maintain a positive, healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work. You motivate and inspire others. After meeting with you, people get back to their job with more energy. You are a force of positivity and lift people up when they need it. * You enjoy having the freedom and responsibility to make final decisions on most everything for your team. Handling tough problems gives you energy and you can make the hard decisions even when there isn’t much information to go on. * You are someone who is ready to roll up their sleeves and get to work themselves on technical challenges. * You are capable of driving the delivery of projects, and creating roadmaps for future work. Bonus points for: * Experience managing remote and distributed teams. * User experience/design background. * Experience with Kotlin, Swift, Rust, JavaScript, Go, or related languages. What you can expect: * Manage engineers and develop engineering leads. Foster an environment of innovation, execution, and collaboration. * Work to scope and plan key deliverables for projects and initiatives with the team. * Drive execution with an emphasis on iterations and deliverables, quality, velocity, and communication. * Provide technical leadership to developers both in your team and across the engineering organization. * Grow a team of strong engineers to create an inclusive workplace. * Continue scaling a highly specialized engineering team by working with a team of Engineering Managers to continuously refine hiring, onboarding, and development processes. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

We’re hiring a Customer Support Representative in Bloomington, MN—help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families. Qualifications: You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value., • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools., • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication., • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions., • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity., • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. Responsibilities: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat)., • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey., • Update and maintain accurate support documentation and FAQs., • Collect and route customer feedback for internal improvement., • Demonstrate perseverance and empathy in resolving client concerns., • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills., • Commitment to working hard to grow., • A customer-first mindset with a strong desire to assist others., • Previous customer service or soft sales experience is a plus., • Comfort with live chat, email communication, and CRM platforms., • Ability to learn quickly, stay organized, and handle multiple priorities. What We Offer: • 💵 Weekly pay plus performance-based bonuses, • 🩺 Health, life, and retirement benefits, • 🚀 Merit-based promotions and opportunities for advancement into leadership roles Customer Support Representative jobs in Bloomington, MN – Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. As part of the Customer Success team, you will be responsible for ensuring your customers are successful with the Entrata platform! The Customer Success Manager position will require you to develop strong relationships with your customers, partner with other departments to ensure your customers’ needs are met and that they remain customers of Entrata. You must be able to effectively manage multiple projects that impact customers and see them through to completion. The unique responsibility of the Affordable Customer Success Manager will take on some of our largest Property Management customers that have major affordable housing portfolios. • Manage a portfolio of clients with affordable properties to ensure a high level of satisfaction and success is achieved, • Conduct regular meetings with your customers to review solution performance and provide best practice recommendations, • Collaborate regularly with Development and Product teams to ensure that the Entrata platform continues to evolve and meet the needs of our customers, • Partner with our Support organization to ensure that the customers’ support needs are being met, • Facilitate the transition out of implementation and support the client’s drive toward self-sufficiency, • Create a tailored plan, in collaboration with Sales, to ensure continued success and growth for your customers, • Educate customers on self-service tools, release processes, and other client programs, • Advise customers on process and system risks based on organizational constraints and develop solutions to mitigate risks, • Attend sprint review meetings and advocate for customer needs in those meetings, • Maintain a high-level knowledge of each of the Entrata offerings and configuration options, • Desire to go the extra mile to ensure that your customers are happy and successful, • Strong organizational skills, with the ability to manage multiple projects simultaneously, • Ability to demonstrate patience while working through stressful situations and challenges, • Work autonomously - you will always have the ability to call on peers and managers to coach you on specific situations, but you are expected to manage your time and portfolio of customers., • Excellent communication, both verbal and written, and analytical skills, • Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently., • Maintain professional interaction with internal and external stakeholders, • Ability to work in a fast-paced and high-stress environment, • Travels domestically for client meetings, industry events, and company gatherings as required to maintain business relationships and achieve objectives., • Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently., • Maintain professional interaction with internal and external stakeholders, • Ability to work in a fast-paced and high-stress environment, • More than 5 years of affordable property management experience ranging across multiple types of affordable housing including but not limited to LIHTC, Section 8, Public Housing, HOME, Rural and layered properties at a corporate level across the country., • Excellent communication, both verbal and written, and analytical skills It’s a great place to work! Will you join us?We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Genomenon is an AI-driven biomedical intelligence company on a mission to save and improve lives by making biomedical information actionable. Rare diseases and cancer affect more than 30 million people in the U.S. alone and hundreds of millions globally, yet most patients still face long diagnostic journeys and limited treatment options. Our goal is clear and ambitious: to deliver the information that shapes diagnosis and treatment for every rare disease and cancer patient. We sit at the intersection of AI, genomics, and real world evidence. Genomenon transforms the global scientific literature into a literature derived, real world evidence (RWE) engine for precision medicine—combining large-scale AI with expert human curation to deliver clean, clinically actionable datasets. This approach fills critical gaps left by EHR and claims data, especially in rare disease and oncology, by showing how patients actually present, progress, and respond to therapy. We turn vast, complex biomedical data—spanning genomics, clinical evidence, and scientific literature—into trusted intelligence that helps clinicians make better diagnostic and therapeutic decisions, and supports life sciences organizations in bringing better therapies to market faster. Our work has real, measurable impact. Genomenon’s platforms and services are used by more than 250 clinical laboratories and pharma organizations worldwide to support diagnostic interpretation, variant curation, and evidence-based decision-making across the drug development lifecycle. Each year, our technology helps inform care for tens of thousands of patients facing rare, complex, and time-sensitive conditions—reducing uncertainty and delivering answers when they matter most. What makes Genomenon unique is our ability to support both clinical diagnostics and pharmaceutical innovation on a shared foundation of advanced AI, deep domain expertise, and rigorously curated data. • In the clinic, our solutions directly influence real world patient outcomes., • In pharma, we enable teams to harness literature derived RWE across clinical trial development, regulatory, and commercial workflows—turning fragmented biomedical knowledge into a strategic asset and emerging as the trusted data layer for genomic diagnostics and precision therapeutics. If you’re motivated by impact, energized by complexity, and excited to help shape the future of rare disease diagnosis and treatment, there’s no better place to do that work. Genomenon team members are thoughtful, ambitious, and mission-driven professionals working across states and countries. Our team brings together scientists, clinicians, engineers, and commercial leaders who collaborate as equals and learn from one another every day. We value curiosity, accountability, and people who thrive in fast-moving, high-impact environments. We are guided by our core values: • Always Learning: Approach challenges with curiosity and a growth mindset, • Data-Driven: Ask a lot of questions and look to the evidence for answers, • Humbly Confident: Aware of the value that we and others bring to the team, • Customer & Patient Driven: Put patients and customers first in everything we do, • True Grit: Embody passion and persistence, and aren’t afraid of hard work Genomenon is hiring a Director of Sales, Clinical Genomics to lead commercial growth across the clinical genomics market. This is a senior player-coach role with real quota responsibility and direct team leadership. You will personally close complex enterprise deals while setting the standard for how we sell into Clinical Commercial Labs and health systems. This role is designed for a commercial leader with deep experience in SaaS or data-driven platforms who thrives in the field, brings instant credibility with clinical buyers, and knows how to raise urgency, rigor, and accountability across a growing sales team. This is not a pure management role. It is a hands-on growth role: part enterprise closer, part sales architect, and part talent developer, with direct impact on Genomenon’s clinical revenue trajectory. • Own and execute Genomenon’s commercial strategy for the clinical genomics segment., • Identify new growth opportunities across Clinical Commercial Labs, health systems, and precision medicine programs., • Design and refine outbound and expansion sales plays aligned with clinical workflows and genomic adoption trends., • Act as a market-facing leader, bringing insights from customer conversations back into Genomenon’s clinical growth roadmap., • Carry an individual enterprise quota with primary responsibility for net-new logo acquisition and expansion., • Lead complex, multi-stakeholder enterprise sales cycles from prospecting through close., • Personally source, develop and close pipeline across priority clinical accounts., • Navigate clinical, operational, and executive stakeholders including lab leadership, variant interpretation teams, and molecular pathology leaders., • Negotiate and structure enterprise agreements that support land-and-expand growth., • Set execution standards for urgency, follow-up, and pipeline hygiene, • Directly manage and develop Clinical Sales pod (Account Executive and SDR), • Coach sellers on discovery, qualification, and consultative enterprise selling., • Set the execution standard for urgency, follow-up rigor, and accountability, • Lead deal strategy sessions, pipeline inspections, and territory planning., • Foster a high-accountability culture focused on closing, learning, and continuous improvement., • Act as a trusted internal leader shaping how Genomenon sells into Clinical markets, • Bring strong genetics and genomics knowledge to executive-level customer discussions., • Operate credibly across clinical workflows, lab operations, and precision medicine stakeholders., • Synthesize market signals, competitive dynamics, and industry trends into actionable account strategy., • Act as a Clinical subject-matter leader in strategic deals and growth initiatives., • Partner closely with Customer Success and Product to ensure strong customer outcomes and expansion opportunities., • Align new customer acquisition, renewals, and expansion motions across teams., • Provide structured field feedback to inform product roadmap, pricing, and positioning decisions., • Support evaluation of channel partnerships and strategic clinical growth opportunities., • Maintain accurate forecasting and pipeline management through strong CRM discipline., • Establish clear commit criteria, close plans, and next-step accountability across deals., • Track performance metrics and continuously optimize the Clinical sales motion as Genomenon scales. In this role, you will: • Build a robust top-of-funnel pipeline through proactive hunting and industry relationships, • Win and expand key Clinical Commercial Lab accounts through consultative, genomics-informed selling, • Elevate the performance of the Clinical sales pod through coaching and leadership, • Establish Genomenon as a trusted partner in clinical variant interpretation and genomic decision support, • Consistently outperform revenue targets while building scalable commercial best practices, • Proven ability to lead through influence, mentorship, and execution standards, • Experience coaching peers or serving as a senior commercial leader in a pod/team structure, • High accountability mindset with strong operational discipline, • 10+ years of enterprise SaaS sales experience, ideally in genomics, bioinformatics, NGS, or clinical decision support, • Demonstrated success selling into Clinical Commercial Laboratories, • Track record of consistent quota achievement and overperformance, • Expertise in long-cycle, multi-stakeholder enterprise deal execution, • Strong forecasting, pipeline management, and CRM rigor, • Prior experience scaling a Clinical segment within a high-growth SaaS organization, • Bachelor’s degree in genetics or related life science field (Master’s preferred), • Deep understanding of clinical genomics, lab workflows, and precision medicine environments, • Ability to communicate complex scientific concepts in clear business and clinical terms Building a great company starts with building a diverse and inclusive team. We believe that people with different backgrounds, perspectives, and life experiences help us solve harder problems and build better solutions. Genomenon is committed to inclusion across race, gender, age, religion, identity, disability, and background — in how we hire, how we work, and how we lead. If you’re excited about the role but unsure whether you meet every qualification, we encourage you to apply. We’d rather review one more resume than miss the chance to meet someone exceptional.

A great opportunity to be part of our fast-growing team and be one of the first joiners in the USA as we expand from Europe. Are you a seasoned construction scheduler who is a bit tired of the standard old-fashioned way of doing things in the construction industry? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is quite real! Read on! We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (___ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: • Connects us with meaningful relationships, • Inspires us to develop ourselves to become better humans, • Empowers us to pursue our own learning adventures 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: 1. To fully digitise the construction of human civilisation, 2. To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. The Role This is a hybrid role which will combine remote working with site presence in client projects. Purpose of the role You will be one of the early joiners in our USA operation. You will support us to get set up. You will be a senior leader or key contributor in our team pushing the discipline to new heights not only within Laminar but within the industry in general. Team This role is part of our Project Management Consultancy which focuses on: Understanding what the real problems of projects are Implementing the best solutions to those problems Developing scalable best practices, tools and technology More specifically you will be part of our Project Planning Discipline Team who are industry leaders in the planning of complex construction projects. Your initial leader will be one of our planning discipline directors. Your top 3 objectives: 1. To make construction projects deliver to near perfection, 2. To create scalable and repeatable solutions to common problems, 3. To develop yourself and everyone around you Your top 5 responsibilities: 1. Own the plan: Own the project schedule for one or more projects and ensure that the project is working to it effectively. Ensure delays are mitigated and managed commercially, 2. Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the schedule no matter how stubborn they are!, 3. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively., 4. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved, 5. Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well Bonus: Take leadership in establishing our growth in the USA. Your Capabilities: Must-Have (The fundamentals) • Mastery: Solid construction project scheduling and controls capability that take into account strategic objectives and the broad context you are operating in, • Communication: The charisma, influence and presence to get construction people to do new things and take the best approach, • Leadership: A proven leader/coach/developer of teams, • Impact: A track record of implementing scalable and repeatable solutions in projects that had a significant positive impact Nice to Have (If you don’t have it now you will be trained intensively after joining) • Mastery: Decent Excel skills and a strong interest in data. Knowledge and experience in other fields of project controls, • Communication: Master of effective communication from the site to the boardroom., • Impact: Impacts that have gone beyond your project and improved organisations as a whole in a way that has spread to others Laminar isn’t the place for you if any of the following is true: • You want an easy, chilled-out role without much challenge, • You like to be the smartest person in the room, • You don’t like continuously receiving honest candid feedback, • You prefer to do your own thing rather than work with a team Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Private health insurance, • In-House Coaching Sessions, • Discretionary bonus scheme for all team members. The Life-Changing Stuff Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected. Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists. Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us Application We get thousands of applications so please write us a letter as part of your application explaining: We aren't a giant faceless corporation; we really care about the people who want to join our team so all applications will be read thoroughly by our key leaders. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary: The Senior Product Manager is responsible for the planning and execution of ConnectWise platforms, from gathering requirements, designing technical and functional specifications, managing the product backlog, and coordinating development efforts through to implementation and subsequent support. This role works in partnership with cross-functional teams to coordinate and enhance development efforts, aid partners in product navigation, and find effective solutions. Essential Duties and Responsibilities: • Establishes operational plans for the Product Management team, • Develops and implements new products, processes, standards, and/or operational plans that will have an impact on the achievement of functional results, • Provides support to the Product Management team, with a high attention to detail, • May require communication with ConnectWise leadership, • May coach, review, and/or delegate work to other team members, • Defines and drives the business plan, strategy, and positioning of the products to align to corporate growth strategy, • Collaborates to discover solutions to identified problems, using sound judgement to assess risks, and to lay out the value of your solution in a well-structured, data-informed, written narrative, • Proactively identifies market opportunities and performs analysis to understand the competitive landscape, trends, and emerging opportunities, • Interacts with customers and prospects to define market requirements and communicates the needs to the development team, • Monitors product performance to evaluate adoption rates, user experience, and production issues, • Prioritizes the product backlog in conjunction with overall business and partner needs, • Represents ConnectWise in all partner engagements, events, conferences, and other venues Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to manage large, complex projects and processes independently with limited supervision, • Recognized expert in applicable work area, • Ability to situationally adapt and understand new technology/processes as per business and partner requirements, • Strong communication and presentation skills, verbal and written, with the ability to effectively communicate with technical and non-technical audiences, • Ability to work in rapid pace environment, while maintaining high quality work, • Demonstrated commitment to partner and team-oriented management, • Strong knowledge of software development, database, server/client, and similar technical concepts, • Strong understanding of the techniques and methods of modern product management, • Detail-oriented with the ability to work on multiple priorities simultaneously, • Knowledge of MSP industry, • Preferred: Knowledge of Agile Methodology, software development life cycle, and Atlassian Product Suite Working Conditions: • US-Remote (EST working hours), • Up to 10% travel ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at ___ or 1-800-671-6898.

Belong to Something Beautiful At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. Ready to remove the compromise between passion and profession? As Store Manager, you’ll be the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you lead store operations, develop and coach your team, and elevate the client experience. What You’ll Do: • Lead Store Operations & Client Experience. Oversee all daily store operations to deliver a seamless, elevated client experience, driving sales and profitability in a dynamic, high-volume environment., • Inspire & Develop High-Performing Teams. Lead with vision and passion to coach, inspire, and empower a diverse team, fostering growth, accountability, and exceeding performance goals., • Recruit & Cultivate Top Talent. Attract, recruit, and onboard exceptional talent, building an inclusive team that embodies Sephora’s values and consistently delivers the signature service clients love., • Drive Performance Through Feedback. Conduct impactful performance appraisals and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement., • Champion Continuous Learning. Foster a spirit of ongoing learning through thoughtful coaching, open dialogue, and providing resources to enable associates and leaders to reach their highest potential., • Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences., • Ensure Operational Excellence. Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines., • Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, swiftly adapting to shifting priorities and opportunities within a vibrant, ever-evolving retail landscape. What You’ll Bring: • Store Manager Experience. Demonstrated success in high-volume, complex retail or hospitality environments, with a demonstrated ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve ambitious targets., • Visionary Leadership Skills & Business Acumen. Strong ability to recruit, inspire, and develop top talent, fostering an energetic, collaborative atmosphere that delivers outstanding results., • Exceptional Communication & Interpersonal Skills. Adept at building trust, clarity, and enthusiasm not only within teams but also with senior leadership. Skilled at managing conflict, facilitating complex discussions, and ensuring alignment., • Passion for Developing Others. Passion for empowering teams via mentorship, real-time coaching, feedback, and fostering a culture of learning and accountability., • Client-Centric & Growth Oriented. Experience creating personalized, memorable experiences for lasting loyalty and satisfaction, and balancing operations with business growth. Where and How: • Location. This role requires on-site work at 5626 Bay St, Emeryville, CA 94608, United States (US)., • Availability. This role requires availability including evenings, weekends, and holidays., • Physical Requirements. This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment. You must be able to handle and apply products to clients—with or without accommodation. What You’ll Get: The annual base salary range for this position is $93,800.00 - $114,850.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days. • Caring Community. You’ll lead your store like a community – where everyone feels seen and supported – building confidence among your team and positively impacting clients., • Fulfilling Path. Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way., • Meaningful Work. With a cultivated passion for beauty, your career is your stage. We’ll give you the environment and support your need to do more than sell products; you’ll contribute to the transformation of your team, customers, and community. Rewards as Unique as You: Some benefits have eligibility requirements and may depend on job classification and length of employment. • Health. Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance., • Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora., • Balance. Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave., • Growth. No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you’ll be guided on a dynamic career path., • Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products., • Support. You don’t just lead a team that cares – you’re part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching. Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Join Us and Belong to Something Beautiful

Workplace Experience Manager Position Overview TMG Partners seeks an experienced leader to create exceptional workplace experiences at a premier, owner-occupied Class A office project that serves as the client’s corporate headquarters. The ideal candidate will cultivate experiences that embody our client’s purpose: delivering our hometowns, serving our planet, and leading with love. This role will build and sustain a workplace environment where employees feel valued, connected, and inspired to do their best work. Reporting to TMG and aligned with the Senior IFM Program Manager the Workplace Experience Manager will partner with senior leadership to design programs, experiences, and services that bring the client’s values to life. CORE RESPONSIBILITIES Employee Engagement & Culture Building Embody "Leading with Love" • Design and execute employee engagement programs that demonstrate empathy, compassion, and genuine care for employees, • Create meaningful experiences that help employees feel like they belong to something larger than themselves, • Collaborating with executives and senior leaders on culture initiatives and team-building strategies, • Coach and advise managers on employee engagement best practices, team dynamics, and creating inclusive environments, • Serve as a trusted partner to leadership on people and culture matters, • Champion our client ‘score values (Trustworthy, Empathetic, Curious, Tenacious, Nimble, Owners) through programs and experiences, • Plan and execute employee events, recognition programs, and celebrations that cause joy for employees, • Measure employee engagement and identify opportunities to continuously improve the employee experience, • Create opportunities for employees to connect across organizational boundaries, • Develop programming that helps employees understand how their work contributes to our client’s mission Deliver Best in Class Hospitality Service • Bring hospitality and service excellence mindset to every aspect of the employee experience, • Manage the hospitality service delivery of facilities operations and vendor management, janitorial services, security, food and beverage, HVAC, maintenance, and service contracts ensuring service quality and accountability, • Ensure workplace services and operational standards reflect our client commitment to safety and excellence, including ADA accessibility, fire/life/safety protocols, emergency preparedness, and adherence to all local and state requirements, • Coordinate high-touch employee services and amenities that make employees' lives easier, • Design and oversee concierge-style services that anticipate and meet employee needs, • Ensure workplace hospitality reflects the care and attention our client shows its customers and communities Required Experience • 10+ years of progressive experience in employee engagement, workplace experience, culture building, or related fields, • Proven track record of designing and implementing employee programs that drive engagement and belonging, • Experience of partnering with senior leadership and coaching managers on people and culture matters, • Demonstrated ability to build community and create meaningful employee experiences at scale, • Strong project management skills with ability to execute complex programs and events, • Empathy & Emotional Intelligence: Natural ability to understand and respond to employee needs with compassion and care, • Strategic Partnership: Skilled at partnering with executives and influencing without authority, • Service Excellence: Deep understanding of hospitality and creating exceptional experiences, • Cultural Fluency: Ability to work effectively across diverse teams and champion inclusion, • Results Orientation: Track record of measurable improvements in employee engagement and satisfaction, • Attention to Detail: Strong attention to detail, • Experience in hospitality industry (hotels, resorts, luxury service environments), • Background in community building, culture development, or organizational development, • Experience in corporate headquarters or campus environments, • Understanding of how physical workplace and services impact employee experience Ability to maintain regular and predictable attendance Ability to be present onsite at the office site retail campus 5 days a week (Monday – Friday), sometimes with varying hours to meet tenant and operational needs. Ability to sit, stand, walk, and climb stairs, both in office/retail space and in a construction environment. Ability to use a computer and related equipment, often for multiple hours each day. Ability to lift and/or move up to 25 pounds. The duties listed in this job description are intended to be illustrative. Additional duties can be assigned as needed, based on operational or business needs. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions. Any employee with a need for workplace accommodation should refer to TMG’s policy of reasonable accommodation to submit a request. TMG Partners is an equal opportunity employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected medical condition, age, marital status, veteran status, or any other status protected under applicable federal, state, or local law. Employment with TMG Partners is at-will, meaning that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. Nothing in this job description should be construed as a contract of employment or a guarantee of continued employment. The expected base salary range for this position is $110,000 - $159,000. Actual compensation will be determined based on experience, skills, qualifications, and other job-related factors. This position may also be eligible for bonus and a comprehensive benefits package.

At Yerba Madre, we're building more than beverages, we're building a movement rooted in community, sustainability, and connection. The Sourcing Manager will lead all sourcing activities for ingredients, raw materials, and packaging across Yerba Madre's North American supply chain. As the Sourcing Manager, you will develop category strategies, identify and qualify suppliers, negotiate commercial terms, manage cost and risk, and maintain strong supplier relationships aligned with Yerba Madre's commitments to Organic, NonGMO, Fair for Life (FFL), and Regenerative Organic Certification (ROC) standards. PLEASE NOTE***The position is based in Yerba Madre's Vibrant Oakland, CA office, min 3 days a week Strategic Sourcing & Category Management • Lead sourcing strategy, category roadmaps, and annual planning for all raw materials, ingredients, and packaging categories., • Develop supplier selection, qualification, and evaluation criteria based on quality, service, cost, risk, sustainability, and compliance requirements., • Identify, evaluate, and onboard new suppliers that support Yerba Madre's growth, cost targets, and certification commitments (Organic, NonGMO, FFL, ROC)., • Conduct RFPs/RFQs, perform cost analyses, benchmark markets, and drive continuous improvement initiatives. Supplier Relationship Management • Negotiate commercial contracts, pricing, SLAs, supply agreements, and quality expectations., • Lead supplier performance management, including scorecards, business reviews, corrective actions, and development plans., • Partner with Quality on supplier approvals, audits, documentation, and traceability requirements., • Collaborate with Planning and Production to forecast supply needs and mitigate risk., • Manage 1-2 team members; coach and develop skills in sourcing analytics, negotiation, systems use, compliance, and professional communication., • Maintain accurate procurement data in NetSuite, including item records, costing, approved suppliers, and purchasing documentation., • Lead cost updates, change controls, and supplier documentation management., • Bachelor's degree in supply chain, Business, Operations, or related field., • 5-7+ years of experience in procurement or sourcing within CPG, food, beverage, natural products, or similar., • Strong negotiation, contract management, and supplier relationship management skills., • Proficiency with NetSuite and advanced Excel (vlookups, pivot tables, analytics). Additional Preferred Qualifications: • Experience sourcing ingredients or packaging within organic, natural, functional foods/beverages, supplements, or botanicals., • Knowledge of Organic, NonGMO, Fair for Life, and Regenerative Organic Certification (ROC) standards. Demonstrates curiosity, proactively seeks new knowledge, and consistently improves sourcing, category management, and analytical capabilities. Stays current on market trends, supplier innovations, and regulatory updates relevant to ingredients, packaging, and sustainability standards. Customer Service Delivers responsive, solutions-oriented support to internal partners across Quality, Planning, Production, R&D, and Finance. Balances stakeholder needs business constraints and communicates timelines, risks, and decisions clearly. Planning & Organization Effectively prioritizes multiple sourcing activities, projects, and supplier timelines. Maintains accuracy in documentation, costing, supply plans, and systems (e.g., NetSuite) while ensuring deadlines and critical path items are met. Problem Solving Uses data, judgment, and structured analysis to resolve supply issues, quality discrepancies, and cost challenges. Anticipates operational risks and implements preventative actions that strengthen supply continuity and compliance. Teamwork Works collaboratively across departments and with external suppliers. Maintains a cooperative, transparent, and respectful communication style that builds trust and ensures alignment across complex crossfunctional initiatives. Use of Technology Comfortable using ERP systems (NetSuite), Excel analytics tools, and sourcing platforms. Leverages data and digital tools to improve decisionmaking, identify cost/value opportunities, and enhance visibility across the supply base. Relationship Management Builds and sustains strong partnerships with suppliers and internal stakeholders. Communicates expectations clearly, manages performance and corrective actions, and fosters longterm relationships that support quality, reliability, cost management, and innovation. Strategic Thinking & Category Leadership Thinks beyond transactional sourcing to shape longterm category strategies in partnership with the Director. Integrates market intelligence, supplier capabilities, certifications (Organic, NonGMO, FFL, ROC), and business priorities to influence network design, mitigate supply risk, support growth, and drive continuous improvement across categories. TRAVEL & PHYSICAL REQUIREMENTS: • Regularly sits, stands, walks; uses hands and arms for standard office activities., • Ability to travel up to approximately 20%, including occasional international trips to supplier locations in South America, depending on business needs., • May lift up to 25 lbs. on occasion. The pay range for this role is an estimate based on a wide range of compensation factors; actual pay offered may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Sales commissions and/or variable pay plans are also offered depending on the position (ex: monthly, quarterly, annual bonuses). Additionally, we offer a competitive benefits package including top-tier benefits, comprehensive medical, dental, and vision plans, employee life and disability, mental health benefits, paid medical leave, paid company holidays, and paid time off, as well as opportunities for career growth and advancement within our team! Salary Range $111,000 - $145,000 USD Yerba Madre-formerly Guayaki Yerba Mate-is the nearly 30-year pioneer of regenerative yerba mate [yer-bah ma-tay] and the category leader in ready-to-drink mate beverages across North America. The name Yerba Madre, meaning "Mother Herb," is a tribute to Mother Earth and the ancestral wisdom of the Indigenous communities who have cultivated yerba mate for generations -a reflection of the values the brand has championed since day one. Headquartered in Sebastopol and Los Angeles, California, Yerba Madre sources organic, shade-grown yerba mate in direct partnership with 255 family farmers and Indigenous communities across Argentina, Brazil, and Paraguay. Using its Market Driven Regeneration model, every purchase helps reforest the Atlantic Forest, support fair trade premiums, and build long-term economic resilience for grower communities. In 2025, the brand became the world's first yerba mate to achieve Regenerative Organic Certified Gold status-setting a new global standard for ecological integrity, cultural respect, and environmental restoration. As an original founding member of the B Corp community and a founding member of the Purpose Pledge, Yerba Madre is committed to ethical business practices across ten key pillars, including climate positivity, living wages, circularity, and inclusion. Yerba Madre is available in over 45,000 retail locations across the U.S. and Canada. To learn more, visit___. Yerba Madre is an equal-opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will be treated with respect and receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, genetic information, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance.

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Senior Software Engineer is responsible for building the tools required to help organizations succeed with Apple. Lead others on the agile team to break down problems and apply the appropriate designs and practices to build Jamf products. Subject matter expert in various Jamf components and product offerings. Mentor and coach others while delivering new components and features with high quality and reliability. For those candidates who live near a Jamf office, you may be expected to work periodically in-office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. What you can expect to do in this role: • Break down customer problems into work you and the team can execute on., • Independently complete tasks from start to finish with high quality., • Ability to communicate technical concepts to stakeholders., • Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality., • Produce designs for new and existing features., • Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)., • Performs all job responsibilities in alignment with the core values, mission and purpose of the organization., • Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity., • Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work., • #LIRemote What we are looking for: • Minimum of 5 years of experience developing enterprise grade software with understanding of testing and quality assurance processes (Required), • Minimum of 5 years of demonstrated experience in system-level development using modern operating systems and tools based on position requirements (Required), • Deep understanding of operating system internals, including kernel architecture, memory management, and process scheduling (Required), • Experience with native development toolchains and debugging tools (Preferred), • Strong knowledge of POSIX systems programming and Unix/Linux fundamentals (Preferred), • Experience with system profiling, performance analysis, and crash dump analysis (Preferred), • General Experience performance and load testing applications (Preferred)., • Hands-on experience with AI-driven coding assistants like GitHub Copilot, Cursor, others to enhance development productivity., • Experience building enterprise level software, • Experience working within an agile organization, • Understanding of build systems such as Jenkins or Bamboo, • Strong communication skills, • Proven analytical and problem solving skills, • Ability to interact effectively with co-workers in a results driven culture, • Ability to engage with and establish trust and rapport with all levels of customers and employees, • Solution focused ability working collaboratively in a fast paced environment, • Apple platform experience, • 2 year / Associates (Required), • 4 year / Bachelor's Degree (Preferred), • A combination of relevant experience and education may be considered SECURITY AND PRIVACY REQUIREMENTS: • Participation in ongoing security training is mandatory, • Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches, • Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf How we help you reach your best potential: • Named a 2025 Best Companies to Work For by U.S. News, • Named a 2024 Best Technology Company to Work For by U.S. News, • Named one of Forbes Most Trusted Companies in 2024, • Named a 2024 Best Companies to Work For by U.S. News, • Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our Jamf product offerings., • You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world., • We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by Apple., • Several Jamf engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software., • You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect., • We offer a clear career path that enables you to grow under supportive leadership and management, • Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering, • 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes)., • Over 100,000 Jamf Nation users, the largest online IT community in the world. The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. Pay Transparency Range$113,300—$241,800 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at ___

Job Title: Senior Account Executive, Enterprise (New Logo) Job Type: Full-time Location: Remote - United States (Northeast) CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows. CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today. CloudBees is looking for an Enterprise Account Executive in the Northeast of the United States to join the CloudBees sales organization. The ideal candidate will have experience selling software solutions into enterprise organizations in the United States. This key member of the sales organization will be responsible for generating, developing and closing new CloudBees deals. • Gain the trust of engineers, senior IT and business executives within key accounts and create long-term partnerships., • Qualify leads and opportunities with MEDDPICC framework., • Proactive research, networking and prospecting into top prospect companies in your assigned territory, • Responsible for building and managing a sales pipeline cross selling solutions into customers and prospects., • Understand and focus on the named account, customer and top prospect, territory list to drive enterprise growth., • Present and demonstrate CloudBees value and offerings to prospective customers., • Typically 8-10+ years experience in enterprise IT or software sales experience in the United States., • Ideal candidate will have experience within the fields of DevOps related software, Java middleware and/or open source software., • Can-Do attitude., • Experience in selling complex deals into multiple stakeholders in the organizations with demonstrated TCO/ROI, financially justified business case proposal experience., • A proactive, hands-on individual able to command the respect of the entire organization through leadership, intelligence, coach-ability and adaptability, integrity, curiosity, creativity, hard work and presence., • Team player - track record of building positive relationships with peers and others within the company., • Practical experience with MEDDPICC deal qualification framework., • Continuous and thoughtful listener and communicator; able to learn from customers and leverage input., • Proven track record of over-achieving sales goals., • Understanding of Salesforce.com and other sales tools (SalesLoft, 6sense, etc.)., • In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: The estimated pay range for this role is $260,000 - $300,000 annually (OTE). Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Compensation for this role is base compensation + commission. Compensation shown is reflective of on target earnings (OTE). Outside of base compensation, CloudBees also offer stock options., • What CloudBees Offers:, • Health Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • HSA/FSA, • Remote Work Environment, • Flexible Time Off, • Paid Company Holidays, • Parental Leave, • Variable Bonus Plan dependent on your role, • Stock grant opportunities dependent on your role This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.

We get it. You have options. Let us tell you why we’re different. Our work is changing the world of financial services. Everyday, clients arrive with big ideas for their industry. They’re experts in their field with the vision and resources you need to change everything. All that’s left is the right team to bring that vision to life. If you’re a fast learner and you love working on a wide variety of projects, you’re going to like it here. We help our clients modernize, rather than rebuild, outdated customer-facing software applications. Our clients see a return within weeks instead of months and that’s why they choose us. At Praxent, we let you do your work your way. We’re a team of 160+ located throughout the United States and Central/South America. Our role is to encourage you, support you, and give you the freedom you need to thrive. Whether you’re working at home, in a coffee shop, or heck, even on your travels, we’re here to create an environment that lets you live your best life. On your terms. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in the following locations: Texas, Colorado, Georgia, Florida, Massachusetts, Maryland, Minnesota, Nebraska, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Washington. Your Mission: Lead development teams to ensure sprint commitments are met As a Principal AI Engineer, you will shape Praxent’s AI future by defining technical standards, guiding AI architecture, and enabling teams to deliver high impact AI solutions with confidence and consistency. You will serve as a technical authority across AI initiatives partnering with sales, delivery, and governance teams to translate business goals into scalable, production ready AI systems. Through leadership, mentorship, and hands on solutioning, you will ensure Praxent remains a trusted AI partner for our clients. How You’ll Make an Impact: • Establish Technical Standards & Architecture, • Define and maintain AI technical standards, reference architectures, prompt libraries, templates, and playbooks., • Support the creation and evolution of AI enabled SDLC frameworks with developers that teams can reliably apply across projects., • Lead architecture reviews and act as a quality gate for AI design decisions., • Support Presales AI Solutioning, • Partner with sales and delivery to design AI strategies, architectures, and proof of concepts., • Translate client needs into compelling technical narratives and implementation plans., • Serve as a trusted technical voice during early stage client engagements., • Design & Implement MLOps Platforms, • Architect and deploy MLOps/AIOps platforms that support model lifecycle management, evaluation, and monitoring., • Optimize performance, cost, and reliability across AI deployments., • Ensure AI solutions are secure, observable, and production ready., • Elevate Training & Delivery Quality, • Develop and deliver AI training programs, workshops, and internal documentation., • Maintain AI standards and learning content within internal platforms., • Mentor engineers and delivery leads on AI trade-offs, risks, and best practices. Your Day-to-Day: • Define AI architecture patterns and review project implementations, • Create reusable AI frameworks, prompts, and playbooks, • Support presales efforts with technical designs and client-facing explanations, • Coach teams through architectural decisions and delivery challenges, • Collaborate cross-functionally to align AI initiatives with business outcomes Your Qualifications: • AI & Technical Leadership: Deep experience designing and delivering AI enabled systems in production., • Strong background in MLOps, model lifecycle management, and evaluation frameworks, • Proficiency with modern AI/ML frameworks and cloud based AI platforms, • Architecture & Delivery Experience: 8–12+ years of professional experience in software engineering and system architecture., • Proven ability to design scalable, secure, and maintainable systems, • In depth experience with end-to-end full stack architectures, modernizing legacy systems into scalable, cloud-ready solutions while leveraging AI/ML capabilities (e.g., LLMs, automation, intelligent workflows) to improve performance, maintainability, and business outcomes., • Experience improving delivery efficiency through standards and tooling, • Client & Communication Skills: Comfortable presenting complex AI concepts to technical and non-technical stakeholders. Ability to connect AI capabilities to measurable business value, • Mentorship & Culture Building: Demonstrated experience mentoring engineers and elevating team capabilities. Passion for building shared understanding and continuous improvement, • Relevant Education May include intensive programs, Bachelor’s degree in Computer Science, Engineering, or equivalent experience, • Values Alignment: We Care Deeply, Always Deliver, Never Settle, Do It Together, Own the Outcome, and approach every situation with a CAN DO mentality – learn more about our ___ and be sure to let us know which aligns most with your experience!, • Stability. We've been in business for over 20 years., • Work stays at work. We promote a healthy work/life balance to help ensure you have the time that you need. We encourage no more than a 40 hour work week., • Great company culture. We’ve been recognized by Texas Monthly, Clutch, Comparably, and more for the quality of our workplace. Feel free to check out our rating on Glassdoor., • We’re here to enable you. It’s your work and your career. Our management team is here to help you become who you want to be. Not to micromanage you., • Stay Healthy. We offer medical, dental, and vision coverage as well as wellness days. We also provide disability insurance and we even have a wellness program., • Plan for the future. We don’t want you to work here forever. Save for retirement with an IRA and we’ll match up to 3% every year., • We value your ideas. At Praxent, our doors are always open. Need help? Come on in. Have a vision for the future of the company? We’d love to hear it., • Rest and relaxation. Employees enjoy 15 days of PTO, 9 US holidays, 5 wellness days, and a closed office the last week of the year. Employees earn more PTO each year., • You’re more than an employee, you’re a person. Every co-worker you’ll meet is committed to treating you with respect and kindness. You won’t hear stuff like, “It’s just business.”, • Family Values. Praxent provides paid parental leave. The US base salary range for this full-time position is $186,433- $214,898 + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. #LI-Remote

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role StarRez is seeking a Team Lead, Customer Success to play a pivotal role in driving customer satisfaction, retention, and growth. This position is a hybrid of people leadership and customer relationship management, responsible for coaching and supervising a team of CSMs while also maintaining a small book of business. By ensuring consistent delivery of exceptional customer experiences, the Team Lead directly contributes to the company’s goals of maintaining and improving Net Revenue Retention (NRR), increasing customer engagement and value realization, and driving a high Net Promoter Score (NPS) This is an opportunity to influence both the success of our customers and the development of our Customer Success team. Role Specifics • Work Location: Remote (US), • Travel: 5% (The percentage of travel is an estimation and may vary depending on business need.), • Compensation Structure: In addition to the base salary listed below, this role is eligible for a performance-based bonus., • Reporting Structure: This role reports to the Manager, Customer Success. Application Deadline: This role will accept applications until March 11th, 2026 at 5PM CDT unless otherwise posted. What You Will Own Team Leadership & Development • Lead, coach, and mentor a team of Customer Success Managers (CSMs), ensuring consistency in process, customer engagement, and delivery of value, • Conduct regular 1:1s with CSMs to review accounts, provide feedback, and support career development, • Oversee onboarding and training for new team members; build scalable training resources, • Act as an escalation point for complex customer issues, providing guidance and resolution strategies, • Monitor team performance against KPIs tied to NRR, customer health, and engagement, • Drive alignment across Customer Success, Services, and Support to ensure smooth customer transitions and continuity of service Customer Portfolio Ownership • Maintain a select portfolio of customers, delivering the same high-touch success management expected of CSMs, • Drive adoption, value realization, and customer satisfaction through regular engagement, consultative guidance, and proactive account planning, • Identify opportunities for growth and expansion, contributing to account-level NRR, • Conduct NPS follow-up conversations and translate customer feedback into actionable improvements, • Serve as a trusted advisor to customers, ensuring alignment between their business objectives and our solutions Programs & Processes • Contribute to the design and continuous improvement of Customer Success programs, playbooks, and processes, • Provide monthly reporting to leadership on customer health, NRR trends, engagement, and NPS performance, • Partner cross-functionally to close feedback loops, improve onboarding and training processes, and enhance the overall customer experience Required Qualifications • 2+ years in a Customer Success role with direct customer-facing responsibilities, • Experience leading or mentoring peers, with demonstrated ability to coach and develop others, • Strong communication and facilitation skills, both written and verbal, with the ability to influence at multiple organizational levels, • Strong problem-solving and judgment skills; proven success in issue management and conflict resolution, • Proficiency with Salesforce or similar CRM, and comfort leveraging data/metrics to inform decisions Preferred Qualifications • Experience in a SaaS environment, ideally with higher education or related industries, • 3+ years of experience working cross-functionally with Services, Support, and Product teams, • Bachelor’s degree or equivalent practical experience, • Familiarity with NRR, NPS, and customer health metrics, • Experience balancing customer advocacy with company goals Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $86,000 - $96,000 USD StarRez is an equal opportunity employer.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Customer Success team strives to maximize customer value in service of protecting Toast revenue, while creating raving fans & successful restaurants. As a Manager of Payroll Success, you will hire, develop, coach and manage a team of Customer Success Managers with a core focus on Payroll. You take pride in your ability to lead and motivate high-performing professionals to exceed their goals. You bring high levels of empathy, business acumen and technical aptitude. You are solution-oriented with a history of process improvement and change management. Your team is well versed in all things Toast and all parts of the customer journey. As a manager of the Payroll Success Team, you will be responsible for supporting our most valuable Payroll Customers by building and scaling processes to support specific regions and customer profiles. This team is focused on driving customer impact at scale, protecting against product downsell & operating in a pod based, queue format. CSMs will be assigned roughly ~500 accounts each and work in a larger pod where all accounts will be covered by a dedicated team of individuals to support long term relationship management at scale. You will coach to deliver excellence in de-escalation and technical problem solving, while maintaining proactive outreach at certain inflection points in the customer journey to help drive value towards Toast’s OKRs at scale. Additional responsibilities include oversight and coaching for productivity, customer satisfaction, metrics analysis, performance management, and downsell prevention. This includes managing cross-functional relationships with Tax Onboarding, Customer Care, Sales, Payroll Onboarding, Banking, Product, and Operations in ways that drive the EC CSS team’s performance and our customers’ success through their payroll post live journey. If you enjoy managing and building a team and are excited about helping operators grow their businesses then this is the role for you! A day in the life (Responsibilities) • Manage a team of 8 or more PSMs (Payroll Success Managers) to provide the best-in-class customer experience while exceeding growth and retention goals., • Work closely with cross-functional partners to ensure proper alignment on pursuing opportunities towards topline OKRs., • Work closely with cross-functional partners in Product, Education, Strategy/ Operations & Professional Services to drive the highest levels of customer success throughout the post-live customer journey and retain our most valuable payroll customers., • Report on team and customer trends with a focus on product usage and opportunities and overall customer sentiment and feedback., • Build, iterate and streamline playbooks, processes and workflows, • Develop and implement innovative ways to work smarter and scale the team., • Constantly identify new and improved ways to deliver delight across customers., • Act as a point of escalation for customer concerns and acute issues., • Be an ambassador for the Toast culture - helping to ensure a high bar for performance and a trusting, collaborative and fun environment. What you'll need to thrive (Requirements) • 5+ years in Customer Success or Account Management in the SaaS industry, • 2+ years experience successfully managing high-performing teams of customer success managers, account managers, sales reps, care reps, or onboarding consultants in the payroll or technology industry, • Expert knowledge of Payroll Processes & Fundamentals - inclusive but not limited to - pay schedules, federal & state laws and taxes, accounting & reporting, calculations, benefits & deductions, • Significant knowledge of the Payroll, Tax and HR industry standards, • Experience managing programs or large process improvement projects, • Excellent communication, interpersonal and writing skills, • Love for developing people in a high growth environment, • Enthusiastic about technology with demonstrated technical aptitude, • Strong project management skills and an ability to multitask, • Creative, analytical and execution-oriented, • Ability to effectively operate both strategically and tactically Non-essential Skills/Nice to Haves • Consulting experience, especially in the hospitality industry, • Toast Product knowledge, • Experience launching new service models AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$104,000—$166,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The Company GitKraken is the developer experience (DevEx) platform of choice for more than 40 million developers and 100,000 organizations globally. Combining built-in AI and powerful workflow orchestration, GitKraken empowers development teams to eliminate unnecessary toil, streamline collaboration, and accelerate productivity. GitKraken’s seamless integrations with leading Git providers, issue tracking tools, and AI solutions make it the most versatile DevEx platform available across desktop, command line, IDE, web, and mobile environments. Discover smarter, faster development at or follow us on LinkedIn. The Role GitKraken is seeking an experienced Senior Account Executive to play a critical role in scaling our Sales Assist motion built on our product-led engine. This is a hands-on, player-coach role ideal for a top-performing seller who thrives in complex technical sales, enjoys influencing processes, and is eager to expand their scope beyond a personal quota to take on increasing leadership and management responsibilities. This role maintains a personal quota while acting as a force multiplier across the sales team, helping refine processes, model best practices, and ensure our Sales Assist motion operates with speed, rigor, and consistency. We are committed to having an inclusive and authentic work environment where unique perspectives, skills, and backgrounds are celebrated. We work hard to foster diversity in our workplace and encourage people from all backgrounds to apply. Even if you don't meet 100% of the requirements, don't let self-filtering and imposter syndrome get in the way of a great fit. We would love to hear from you! What You'll Do • Own and close a personal book of business across Mid-Market and Enterprise accounts, consistently delivering against revenue targets., • Lead solution-oriented sales cycles for technical developer productivity and Software Engineering Intelligence (SEI) products, translating developer and delivery data into strategic insights for engineering leadership., • Run disciplined, high-quality sales cycles from qualification through close, modeling best practices in discovery, value articulation, and mutual action planning., • Act as a frontline expert in GitKraken’s Sales Assist motion, providing feedback and recommendations to improve lead handoffs, qualification, and conversion., • Uphold and reinforce high standards for speed-to-lead and follow-up, ensuring strong engagement with high-intent inbound users., • Mentor and support AEs and Account Managers through deal reviews, call coaching, and best-practice sharing., • Act as a trusted voice from the field, surfacing insights on buyer behavior, objections, and competitive dynamics., • Partner closely with GTM leadership to provide real-world feedback that improves messaging, content, and the Sales Assist workflow., • Contribute to evolving sales processes, tooling, and enablement materials based on firsthand selling experience. What You'll Bring • 7+ years of B2B SaaS sales experience, with a strong track record as a high-performing individual contributor., • Proven success selling complex technical or analytics platforms, ideally within Software Engineering Intelligence (SEI), DevOps, or developer tooling., • Deep familiarity with engineering buyer personas, including VPs of Engineering and CTOs., • Strong working knowledge of HubSpot, including pipeline management, reporting, and CRM hygiene., • Experience selling into Mid-Market and Enterprise accounts, managing multi-stakeholder deals., • Prior experience acting as a team lead, mentor, or informal coach is strongly preferred. How you'll be rewarded 💵 Excellence — Competitive compensation with annual performance-based pay increases 🏖 Balance — Flexible Paid-Time-Off Policy + paid company holidays (chosen by our employees) 👶 Parent life — Generous paid parental leave 🐶 Pets — Pet insurance plan (with no exclusions) 🍎 Health — Health, dental, and vision insurance with competitive employer cost-sharing + employer-paid life/AD&D insurance 🌵 Headquarters — Modern, fully equipped offices designed to maximize productivity in a hybrid environment 🏆 Culture — Great Place to Work Certified 📚 Growth — Paid career development opportunities, audiobook subscriptions, and mentorship 🔮 Future — 401(k) retirement plan plus company matching 🛫 Travel — Company-paid domestic trip after your 1-year anniversary, and an international trip every 5 years Location GitKraken is headquartered in Scottsdale, Arizona and while we would like to have candidates be local to the Scottsdale office, we understand that talent and drive are much more important than location. We will consider strong candidates from anywhere in the US who apply for this role. Equal Employment Opportunity Statement: At GitKraken, we believe that diversity among our teammates is critical to our success as a company. GitKraken evaluates all employees and job applicants without regard to race, color, religion, gender (including pregnancy, gender expression, or gender identity), national origin, age, disability status, or any other legally protected class. We recruit, hire, and retain top talent from a diverse candidate pool.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the___ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process ___. Position Summary: Pinterest's Infrastructure Governance (InfraGov) team ensures our infrastructure is cost-efficient and aligned to company priorities. This Director of Technical Program Management role owns the infrastructure budget operating system-the strategy, mechanisms, and executive partnerships that enable Pinterest to fund innovation while executing to budget and margin targets. You will lead a team of TPMs who run key governance programs spanning spend control, evergreen efficiency, capacity management, and cloud vendor performance, partnering closely with senior leaders across Finance, Engineering, and Product. Success requires a leader who can build durable decision frameworks, create transparency through metrics and tooling, and drive balanced trade-offs across a complex portfolio. This is a high-visibility role at the intersection of technology strategy and business outcomes, with direct impact on how Pinterest scales. What You'll Do: • Define the multi-year strategy and operating model for infrastructure cost governance/ FinOps at Pinterest, • Own annual planning, quarterly re-forecasting, variance management, and execute-to-budget mechanisms for infrastructure investment, • Lead a team of TPMs and FinOps practitioners driving programs across spend transparency, efficiency, capacity planning, and vendor performance, • Build source-of-truth reporting, dashboards, and business reviews that make infrastructure cost, usage, and performance visible and actionable, • Partner with Finance, Engineering, Product, and Procurement leaders to drive high-quality trade-offs across innovation, reliability, cost, and growth, • Establish scalable guardrails, escalation paths, and accountability models that help teams move quickly while maintaining financial discipline, • Sponsor cloud vendor strategy and performance management in partnership with engineering and finance stakeholders, • Coach and develop senior leaders on the team while raising the bar on operational excellence, decision quality, and inclusive leadership., • Use GenAI as the default operating model for EP PgM execution-producing AI-assisted first drafts of core program artifacts, modernizing high-toil workflows into AI-first mechanisms (e.g., intake triage, status synthesis, action/decision extraction, risk & dependency tracking), and synthesizing signals to proactively surface risks, decision/trade-offs, and escalation paths., • Prototype solutions to augment decisions through data (e.g. dashboards, data analysis) or simplify processes (e.g. process and workflow helpers, or internal tools) using AI coding assistants ("vibe coding")., • Follow Pinterest AI guidance for risk, governance, and safety-by-design: appropriately handle sensitive data, validate AI-generated outputs, document assumptions/limits, and ensure AI-assisted workflows meet applicable policy/compliance expectations before broad adoption. What We're Looking For: • Significant experience leading large, cross-functional technical portfolios through senior TPMs, managers, or FinOps practitioners, • Deep familiarity with cloud and infrastructure systems, including the cost, capacity, and reliability implications of technical decisions, • Strong business and financial acumen, including planning, forecasting, KPI management, and investment trade-off analysis, • Track record building durable governance mechanisms, reporting frameworks, and operating cadences that scale across many teams, • Executive presence and proven ability to influence senior leaders across Engineering, Finance, Product, and Procurement, • Strong analytical judgment and experience using data to drive decisions, accountability, and course correction, • Experience with infrastructure cost management, cloud financial management, FinOps, or related disciplines is strongly preferred, • Commitment to inclusive leadership, talent development, and building high-performing organizations., • AI-first execution mindset: demonstrated ability to use GenAI to accelerate planning, program operations, and stakeholder communications-starting with AI drafts and applying strong judgment to validate, refine, and drive decisions., • Workflow design, AI fluency, data & insights orientation: experience turning repeatable program work into durable, low-toil mechanisms and improving decision-making by using GenAI (e.g., strong prompting, vibe coding lightweight scripts/tools, dashboards, data analysis and leveraging agents where appropriate), • Safety-by-design AI fluency: experience operating within AI governance expectations (risk assessment, data handling, model/output validation, auditability/traceability) and proactively identifying where AI use is not appropriate or requires additional controls. Relocation Statement: • This position is not eligible for relocation assistance. Visit our___ page to learn more about our working model. In-Office Requirement Statement: • We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role., • This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country. #LI-REMOTE #LI-DM57 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found ___. US based applicants only$192,929—$397,206 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete___for support.

Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world's toughest obstacles. As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains. We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands. About the Role: Planet's mission is to image the entire world every day, making global change visible, accessible, and actionable. We are at a critical inflection point: operationalizing promising AI research into delivery-focused enterprise "productization". To drive this, we are building a new product group focused on launching an AI Geospatial Assistant that transforms how our customers interact with global imagery to solve high-stakes problems in forensics and daily change detection. Our goal is to make these complex insights accessible through an intuitive interface that requires zero user training. Operating with a zero-to-one startup mindset, this team prioritizes weekly learning velocity and customer-driven graduation criteria to move rapidly from private alpha to general availability. As our Senior Engineering Manager, you are tasked with leading the team, with your product partner through this transition. You will lead a high-velocity squad of engineers, transitioning geospatial AI capabilities into a robust, market-ready product. Your focus is on operational excellence, defining success thresholds, managing scope, and ensuring that our bleeding-edge tech graduates into a dependable tool that provides a durable competitive advantage for our customers. This is not a traditional Engineering Manager role. The EM for this team is expected to be personally AI-native, someone who builds with AI tools daily, thinks actively about how AI is changing what engineering teams look like, and is prepared to pioneer a culture where AI is a core collaborator in the development process, not a tool to be managed cautiously. This is a full-time, hybrid role which will require you to work from our San Francisco office 3 days per week. Impact You'll Own: • Build a High-Density Talent Engine: You will be responsible for the full talent lifecycle-from sourcing and hiring the initial high-agency founding squad to designing an onboarding experience that gets specialists productive in a complex geospatial domain., • Establish a Culture of Extreme Ownership: Foster an environment where engineers own customer outcomes rather than just technical tasks. You will define what accountability looks like in a high-uncertainty, non-deterministic AI environment., • Team Operations: Design and iterate on the team's "operating system" (e.g., sprint cadences, RFC processes, and automated testing) to ensure the shift from research to product is supported by rigorous engineering discipline., • Collaborate with AI Researchers: Work closely with our AI Research Team to understand their models, workflows, and emerging capabilities, then guide your team in translating research into production ready systems that deliver real value to users., • Establish Evaluation-Led Development: Ensure the team builds "Evals" (automated benchmarks) before they build features, ensuring that we measure improvement velocity rather than just raw output., • Career Architecture & Mentorship: Actively coach and mentor a diverse group of engineers (from Fullstack to Applied AI), navigating their career paths and maintaining high levels of psychological safety and engagement., • Strategic Roadmapping & De-risking: Partner with Product and Design to translate the ai.planet.com vision into a realistic technical roadmap, identifying "long-pole" technical risks early to keep the team unblocked., • 6+ years of relevant experience, • 4+ years of experience leading software engineering teams, • Bachelor's degree in a relevant field, • Track record of hiring and leading founding engineering teams in a startup or high-growth "intrapreneurial" environment., • Personally AI-native: you write production code with AI tools, have strong opinions on how AI is changing the engineering SDLC, and are prepared to build a culture where AI is a core collaborator, not a compliance consideration, • Experience and enthusiasm for leading AI engineering teams that have successfully elevated research prototypes into production-grade applications. This enthusiasm should not only inform the product features, but should also foster a culture of developer workflows that take an AI-assisted development approach, • Expert in the "human element" of engineering-managing conflict, delivering difficult feedback, and keeping a team motivated through the inevitable pivots of an early-stage product., • Ability to identify "process bugs" (why a team is slowing down) and implement the cultural or structural changes needed to restore velocity., • Technical Breadth: While you may not be the deepest specialist on the team, you have the breadth to synthesize input from AI researchers and frontend experts to make sound architectural and personnel decisions. This includes an ability to identify optimizations that may be better handled with a collaboration with a research team (eg. request development of a fine tuned model for a slow but simple LLM call), • Pragmatic Execution: A "good enough-move on" mentality that avoids seeking perfection at the cost of delivering meaningful customer value., • Impact focused: You are excited by building an application that once launched, will give researchers, journalists, governments, and NGOs the ability to explore the world using natural language and surface crucial insights that used to take months to find., • LLM Observability and Monitoring: Prior experience with tools and techniques for managing non-deterministic systems (e.g., LangSmith, Arize, or similar)., • Public Leadership: You are comfortable representing the team's work to executive leadership and external stakeholders, acting as a "shield" for your team so they can focus on building., • Product-First Mindset: A track record of balancing technical excellence with the urgency of market delivery and "graduation criteria". May 19, 2026 at 11:59p PT Benefits While Working at Planet: These offerings are dependent on employment type and geographical location, based upon applicable law or company policy. • Comprehensive Medical, Dental, and Vision plans, • Health Savings Account (HSA) with a company contribution, • Generous Paid Time Off in addition to holidays and company-wide days off, • 16 Weeks of Paid Parental Leave, • Wellness Program and Employee Assistance Program (EAP), • Home Office Reimbursement, • Monthly Phone and Internet Reimbursement, • Tuition Reimbursement and access to LinkedIn Learning, • Equity, • Commuter Benefits (if local to an office) The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. San Francisco Salary Range$182,900—$228,600 USD San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Why we care so much about Belonging. We're dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That's why Planet is guided by an ultimate north star of Belonging-dreaming big as we approach our ongoing work. If this job intrigues you, but you're thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don't just fill positions, we aspire to fulfill people's careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you're excited to come along for the ride. EEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. ___ Accommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you. 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Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy. Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools-e.g. Large Language Models (LLMs), deep fake technology, etc.-is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.