GENERAL MANAGER
12 days ago
Miami
Job Description About Sexy Fish Miami: Sexy Fish Miami brings the vibrant spirit of contemporary Asian dining to the heart of Brickell, combining bold design, world-class food, and electric energy. Located in a stunning setting, our venue is as much a feast for the eyes as it is for the palate. The Role: We're seeking a driven and hospitality-focused General Manager to join our leadership team and help drive operational excellence. What We Offer: • Comprehensive medical, dental, vision, etc. insurance coverage., • 401(k) Matching, • Paid Time Off Duties and Responsibilities • Understand the guest and how to efficiently manage the guests’ expectations, • To have a great front of house presence, be a leader and inspire your team, • Fully understands and articulate the financial targets, • Establish and maintain realistic budgets and identify ways to improve profitability, • Effectively manage cost controls and ensure budgets are carefully adhered to, • To demonstrate an up to date in depth understanding of the industry, • Identifies business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand., • Build and maintain strategic relationships with internal and external individuals and groups., • To arrange an attend training and team meetings., • Strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving., • Manages difficult or emotional customer situations; Responds promptly to guest and resident needs; Solicits their feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Direct performance of Restaurant staff and follow up with corrections where needed., • Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources., • Motivate restaurant staff and maintain a cohesive team., • Maintain complete knowledge of:, • All liquor brands, beers and non-alcoholic selections available in the Restaurant., • The particular characteristics and description of every wine/champagne by the glass and major wines on the wine list., • Designated glassware and garnishes for drinks., • All menu items, preparation method/time, ingredients, sauces, portion size, garnishes, presentation and prices., • Dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code., • Point of Sale system and manual system procedures., • Daily reservations expectancy., • Taking responsibility for the business performance of the restaurant., • Analyzing and planning restaurant sales levels and profitability., • Organizing marketing activities, such as promotional events and discount schemes., • Preparing reports at the end of the shift/week, including staff control, food control and sales., • Creating and executing plans for department sales, profit and staff development., • Setting budgets and/or agreeing them with senior management., • Offer clear directions and briefings to the management team, • To offer effective feedback on performance through structures reviews against company standards., • To ensure team take full advantage of relevant learning and development opportunities., • Makes good decisions based upon a mixture of analysis, wisdom, experience and judgement rather than emotions., • To set, achieve and maximize sales and profit targets., • To ensure that adequate staffing levels are maintained, and staff costs are within the weekly budget., • To be responsible for the implementation of the company’s money handling procedure and the timely and accurate banking of all monies within company guidelines., • To ensure daily safe checks and end of night sales administration is completed accurately., • To ensure adequate stock levels of wine/drinks and restaurant equipment are maintained., • To ensure that all controllable costs to include wastage are kept to a minimum whilst actively seeking new ways to improve the profitability of the restaurant., • To adhere to money/banking procedures in line with company policy., • To liaise with the AGM to establish and maintain stock inventory on weekly & monthly basis to agreed levels., • To liaise with the Head Chef to establish and maintain excellent relations with suppliers to ensure efficient, documented, accurate and timely deliveries., • To ensure that all company assets, cash, stock, property, and goods are well cared for and secure at all times., • To establish, maintain and monitor the highest standards of hygiene and Health & Safety in accordance with all statutory, legal and company requirements., • To maintain the highest personal standards of presentation, dress, and behavior and to ensure that this is maintained by all team members., • To maintain the highest standards of cleanliness and hygiene in all areas of the restaurant environment, utensils, goods and equipment., • To carry out daily pre shift opening check to ensure the restaurant and bar standards of appearance and cleanliness are to the required standard, as well as good housekeeping check – lighting, music, clear fire exits., • 4+ years of management experience in a high-volume, upscale dining or hospitality environment, • Proven leadership skills with a focus on team development and guest satisfaction, • Strong understanding of restaurant operations, including scheduling, and inventory, • Excellent communication and problem-solving skills, • Ability to work evenings, weekends, and holidays as required, • Ability to grasp, lift, move, or push goods on cart/truck weighing up to 15 pounds., • Ability to move safely in uneven terrain or in confined spaces. We promote a working environment in which equal opportunity and diversity is recognized, valued, and encouraged.