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Procurement Contract Manager Procurement Team Full-time Boston, MA or Springfield, MA The Opportunity MassMutual is looking for a dynamic and experienced Contract Manager to lead and manage complex commercial agreements with precision and confidence. In this multifaceted role, you will oversee multiple projects simultaneously, leveraging strong communication, organization, and analytical skills to ensure alignment with internal policies and business objectives. You will be responsible for negotiating and drafting contract terms tailored to each deal, while collaborating with cross-functional stakeholders—such as legal, IT, and enterprise risk—to deliver strategic and compliant outcomes. This role is central to driving operational excellence and mitigating contractual risks in a fast-paced environment. The Team On the MassMutual Procurement team, our goal is to enable MassMutual’s mission and vision by providing the right supplier solution at the right time. Our mission is to streamline the procurement process, align supplier partners to meet business needs and continuously increase the value provided to our policyholders. The Impact This role involves understanding the underlying business problem and creatively solving it by working with internal stakeholders to gain their input and approvals as necessary, explaining deal terms and risks to the internal engagement manager, and negotiating terms directly with the supplier. You will have a deep support structure in our Procurement organization including Category Management and Supplier Relationship Management, among other dedicated functions. Requirements of the role include but are not limited to: Understanding the business drivers behind transactions assigned to you and developing an execution plan As the central point of contact for each contract, you will leverage your organizational skills and influence to ensure deals are negotiated and executed in accordance with business timelines Engaging with internal stakeholders including the line of business, legal, compliance and data security groups to assess risks specific to each transaction Drafting and redlining contracts to ensure that MassMutual is adequately protected from risks by relying upon your skills to assess the impact of deviations from standards and engage internal stakeholders when required Negotiating with suppliers to produce contracts that adhere to MassMutual contracting standards and meet business objectives. Planning and executing negotiation strategy in a timely manner while adjusting to changing circumstances Working closely with the larger Procurement team, and stakeholders as appropriate Identifying inefficiencies in existing procedures, uncovering bottlenecks, and proposing innovative solutions to streamline contracting processes Minimum Qualifications HS diploma or equivalent 5+ years of professional corporate work experience. 3+ years of experience reviewing, negotiating, and analyzing business agreements, commercial documents, policies, procurement activities, or similar business transactions. Ideal Qualifications Experience drafting and redlining contracts. Experience identifying business, operational, financial, compliance, or contractual risks and recommending mitigation strategies. Experience collaborating with stakeholders to resolve business, operational, or commercial issues and support sound business decisions. Experience assessing third-party, operational, compliance, information security, privacy, or enterprise risks to support appropriate risk mitigation and governance requirements Experience collaborating with Risk Management and business stakeholders to identify, assess, and mitigate risks. Experience managing contract-related activities within a procurement functional area. Experience with MSAs, SOWs, SaaS agreements, and/or other commercial contracts. Experience managing supplier/vendor relationships. Familiarity with contract lifecycle management (CLM) systems and contract governance processes. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset #LI-EG1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

HR Business Partner HR Consulting Team Full-Time Boston, MA or Springfield, MA The Opportunity: The HR Business Partner (HRBP) will join the HR Consulting team and lead the development and implementation of people strategies that enable successful execution of business priorities. In this role, you will provide strategic and consultative HR support to aligned business leaders. You will leverage your expertise across core HR disciplines—including compensation, benefits, learning, DE&I, talent management, organizational effectiveness, and employee relations—to deliver both strategic guidance and executional support. You will partner with leadership during business planning to shape and implement talent strategies aligned to business objectives, while collaborating with HR Centers of Excellence (COEs) to deliver integrated solutions. Your ability to influence leaders, translate business needs into actionable HR strategies, and drive outcomes will be key to success. This role supports senior business leaders across assigned client groups. The Team: The HR Business Partner team is a highly consultative group of HR professionals focused on developing and delivering end-to-end talent strategies that drive business performance and organizational outcomes. The Impact: Investing in the Organization Serve as an active participant and influencer in business strategy and planning discussions Leverage data and insights to inform and advise on all aspects of the talent ecosystem Brokering Knowledge Partner with HR COEs to deliver solutions that support business priorities Share business insights with HR partners to strengthen enterprise-wide business acumen Talent Management Contribute to and execute holistic talent strategies aligned to business needs Drive ongoing talent pipeline discussions to ensure readiness for current and future roles Partner with leaders to advance internal talent mobility across teams and functions Organizational Effectiveness Lead organizational design discussions to align structure, roles, and processes with business priorities Partner with leaders to develop action plans that improve engagement and organizational effectiveness Inclusion Embed inclusion across all talent practices and employee experiences Build cultural competence and serve as a trusted advisor to leaders Champion inclusive leadership behaviors to strengthen team performance and culture The Minimum Qualifications Bachelor’s Degree 5+ years of experience in Human Resources, including consultative HRBP experience The Ideal Qualifications 8+ years of experience in Human Resources, with 5+ years in an HRBP role Experience supporting complex or multi-functional business groups Strong communication, influencing, and relationship-building skills Demonstrated ability to lead change and influence at the executive level Understanding of compensation practices and programs Proficiency in Microsoft Office Suite Proactive, adaptable leader with a growth mindset and ability to drive transformation What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset #LI-KM1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

The Opportunity We are seeking a highly engaged Pricing Actuary to join a dynamic team environment for Life Pricing & Profitability. This individual will be organized, detail-oriented and excited to take accountability and ownership for their work. As a member of the Life Insurance Pricing and Profitability team, you will partner with the Underwriting and Medical teams to evaluate new and existing underwriting programs. You will also monitor key profitability and business metrics and pricing assumptions, taking a holistic approach to assessing emerging experience across the life insurance portfolio. This role offers the opportunity to influence a product line that is critical to the company’s success. The Team The Life Pricing team is responsible for the pricing and profitability of MassMutual’s retail life insurance products. The team is comprised of a group of actuaries and quantitative analysts with extensive experience in life insurance pricing, product development, and modeling. The team is focused on meeting the needs of three key stakeholders – our policyholders, our distribution partners, and our company. The Impact: Underwriting Functions • Represent Pricing and Product Management in the oversight and analysis of the accelerated underwriting program. Partner with internal stakeholders to develop analytics, communicate results, and influence future program enhancements., • Monitor the MassExpress fluidless underwriting program, including mortality slippage, pass rates, and other key performance indicators, and partner with Underwriting on regular program oversight., • Partner with New Business, Underwriting and Medical teams to assist in developing and assessing the protective value of key underwriting programs., • Analyze underwriting performance and other portfolio-level risk indicators to identify emerging trends and support profitability objectives and risk management decisions. Profitability and Emerging Experience Analytics • Evaluate large and complex life insurance cases for alignment with profitability guidelines and the company’s risk appetite and provide analysis to support placement and capacity decisions., • Perform analyses using VNB, IRR, profit margin, and other profitability metrics to support underwriting and business decisions., • Perform sensitivity testing and scenario analysis to assess the impact of key assumptions, emerging risks, and business trends on profitability., • Develop Power BI dashboards, presentations, and recurring reports that communicate profitability, new business performance, rider utilization, and emerging experience to facilitate management reporting., • Analyze rider utilization and profitability to identify emerging trends, risks, and opportunities., • Support the development, aggregation, validation, and communication of quarterly VNB reporting., • Monitor, analyze and report on key business KPIs, providing insights to support strategic decision-making. Product Design and Pricing • Support life insurance product pricing by helping to develop assumptions for new products and maintaining clear documentation of final pricing decisions and assumptions., • Provide ad hoc actuarial analysis and support for pricing, profitability, and product initiatives. The Minimum Qualifications • Bachelor’s degree in Actuarial Science, Mathematics, Statistics, or a related field, • ASA designation, • 5+ years of actuarial experience in pricing, experience studies or related actuarial functions., • 1+ years of experience working with life insurance products, • 2+ years of experience actuarial models The Ideal Qualifications • FSA Designation, • Experience with accelerated underwriting programs a plus, • Experience with using Power BI, experience studies and data management a plus, • Life insurance pricing experience, along with exposure to coding/programming are a plus, • Ability to interact with technical and non-technical audiences at all levels, within and across organizational boundaries, • Strong interpersonal and communication skills: ability to document complex issues, methodologies, and resolutions such that others can readily understand them, • Ability to use a disciplined work approach to initiatives, projects, and day-to-day activities, • Ability to work cross-functionally to reconcile competing priorities while meeting organizational objectives, • Sound business judgment in an environment of rapid change, and the ability to respond to changes in direction, tight deadlines, and high-pressure situations, • Comfortable dealing with both complexity and ambiguity, and able to explore multiple solutions to a problem, • Takes ownership and is results-orientated What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes, • A collaborative environment where perspectives are welcomed, • Access to learning, development, and internal networks that support continuous growth and skill-building over time, • Employee-led communities and forums that foster connection, learning, and inclusion across the organization, • A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindsetMassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

Project Manager Institutional Solutions Technology Full Time - Springfield, MA The Opportunity MassMutual’s Institutional Solutions Technology organization is seeking an experienced Project Manager to lead the delivery of technical solutions that support Institutional Solutions stakeholders and strategic business outcomes. You will oversee multiple, interdependent workstreams and guide initiatives from planning through implementation. In this highly visible role, you will operate with significant autonomy, partner with leaders across business and technology, and influence decisions related to scope, priorities, risk, resources, and investment. Your leadership will help teams deliver quality solutions on time and within approved funding while strengthening the capabilities that support MassMutual’s institutional customers. The Team You will join a collaborative Institutional Solutions Technology team that partners closely with business sponsors, product and technology leaders, delivery teams, enterprise partners, and external vendors. The team values clear communication, transparency, accountability, continuous improvement, and practical problem-solving. You will help connect strategy to execution across a growing portfolio of initiatives while fostering strong partnerships and disciplined delivery. The Impact • Lead multiple project workstreams from initiation through implementation, aligning scope, schedules, dependencies, and deliverables to strategic objectives., • Maintain accountability for quality, timelines, scope, and budget, and provide sponsors and management with clear, timely reporting on project health and outcomes., • Develop and manage integrated plans, resource forecasts, approved funding, financial forecasts, actuals, risks, issues, decisions, and change requests., • Serve as a trusted advisor to business and technology stakeholders, translating complex information into actionable decisions and influencing project direction., • Partner with vendors and internal teams to establish expectations, coordinate delivery, address performance concerns, and achieve contractual and project commitments., • Anticipate and remove barriers, assess risk and organizational impact, negotiate priorities, and drive issues to resolution so teams can meet objectives. The Minimum Qualifications (Required) • Bachelor’s degree, • 8+ years of Project management experience., • 5+ years of Program management experience., • 2+ years of Agile delivery experience. The Ideal Qualifications (Preferred) • 10+ years of project management experience., • 5+ years of Agile delivery experience., • Project Management Professional (PMP) certification., • Experience delivering technology solutions or insurance products., • Experience managing vendor delivery and vendor relationships., • Experience managing project budgets, funding, forecasts, and actuals., • Experience preparing written project communications and delivering verbal presentations to stakeholders., • Experience delivering products or technology capabilities across multiple lines of business., • Experience establishing project structures, delivery practices, or teams in an evolving environment., • Demonstrated experience improving project delivery processes or operational practices. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset #LI-RK1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

Master Data Management & Operations Director BP&AD Reporting & Information Solutions Full Time, Hybrid Springfield, MA or Boston, MA The Opportunity As the Master Data Management & Operations Director, you will lead the build-out and ongoing operation of MassMutual’s Distribution Master Data Management (MDM) capability. This role is responsible for establishing the people, processes, stewardship routines, data standards, and technology partnerships needed to deliver trusted master data across critical business domains, including Product, Party, Advisor, Account, Contract, and related reference data. This is both a capability-building and operating leadership role. You will define the MDM strategy, target operating model, and roadmap while also ensuring day-to-day data stewardship, issue management, data quality monitoring, domain health reporting, and remediation processes operate effectively. As a hands-on leader of this newly established function, you will build and develop a high-performing team of data governance and stewardship professionals while partnering across Distribution, Data & Analytics, and Technology organizations to establish enterprise data standards, ownership models, stewardship practices, and MDM capabilities. The Impact You will help establish a new MDM and data support function that improves how Distribution defines, manages, monitors, and uses critical master data. Your work will strengthen confidence in the data used for reporting, analytics, planning, digital experiences, customer and advisor insights, and operational execution. Partnering closely with business and technology leaders, you will drive data quality, governance adoption, and MDM platform evolution to improve operational efficiency, support enterprise transformation initiatives, and advance the organization's data maturity. By balancing strategy with operational execution, you will help move the organization from fragmented, manually reconciled data toward more consistent, governed, and business-owned master data. Key responsibilities include, but are not limited to: Organizational Leadership & Team Development • Build, lead, and develop a high-performing MDM, data stewardship, and data operations team., • Establish team priorities, operating routines, service expectations, and measures of success aligned to Distribution business objectives., • Develop team capabilities across data stewardship, issue management, data quality, business requirements, governance operations, and stakeholder engagement., • Foster a culture of ownership, accountability, collaboration, and continuous improvement. MDM Strategy, Governance & Operating Model • Define and execute the Distribution MDM strategy, roadmap, operating model, and adoption plan., • Establish practical data ownership, stewardship roles, decision rights, standards, and accountability across core master data domains., • Create repeatable processes for managing data definitions, source-of-truth expectations, hierarchy structures, reference data, domain inventories, and critical data elements., • Partner with business leaders to resolve ownership conflicts, clarify data standards, and align MDM priorities to business outcomes. Data Stewardship & Master Data Operations • Lead day-to-day stewardship activities across assigned master data domains, including Product, Party, Advisor, Account, Contract, and reference data., • Oversee data issue intake, triage, root cause analysis, exception management, remediation planning, and business escalation., • Maintain stewardship procedures, business glossaries, data standards, domain documentation, ownership records, and operational playbooks., • Coordinate recurring stewardship reviews, domain health reporting, issue management routines, and operational performance tracking. MDM Platform & Technology Partnership • Partner with Technology, Architecture, Engineering, and implementation partners to define business requirements, data models, matching rules, survivorship logic, hierarchies, workflows, and operating controls., • Support MDM platform implementation, testing, adoption, operational readiness, and ongoing enhancement., • Ensure Distribution data standards, stewardship workflows, and business rules are reflected in systems, integrations, reporting platforms, and downstream data products., • Represent business needs in technology delivery while ensuring solutions are operationally sustainable. Data Quality & Continuous Improvement • Establish data quality measures, scorecards, controls, thresholds, and monitoring routines for critical master data elements., • Drive improvements in data accuracy, consistency, completeness, timeliness, usability, and trust., • Identify recurring data defects, manual reconciliation needs, and operational pain points, then lead cross-functional remediation efforts., • Promote continuous improvement by strengthening controls, reducing repeat issues, and improving upstream data capture and maintenance practices. Change Leadership & Stakeholder Engagement • Lead stakeholder engagement, communications, and training activities that support adoption of MDM, stewardship, and data quality practices., • Help business users understand their role in maintaining trusted master data and using governed data assets., • Communicate progress, risks, adoption metrics, data quality outcomes, and operational health to senior business and technology stakeholders., • Promote a mindset that treats master data as a shared business asset requiring active ownership and stewardship. The Minimum Qualifications • 8+ years of experience in Master Data Management, Data Stewardship, Data Quality, Data Governance, Information Management, or related data management disciplines., • 3+ years of people leadership experience, including leading, coaching, developing, and managing teams., • 3+ years of experience building, scaling, or operating data stewardship, MDM, data quality, or data governance capabilities in a complex organization. The Ideal Qualifications • Experience standing up a new MDM, stewardship, data operations, or governance function., • Experience managing Product, Advisor, Party, Account, Contract, Customer, or reference data domains., • Experience managing day-to-day data quality issues, data issue triage, root cause analysis, remediation planning, and stakeholder escalation., • Experience establishing business data standards, ownership models, stewardship routines, operating procedures, and data quality measures., • Experience partnering with technology teams to define business requirements, workflows, controls, data models, and platform capabilities., • Experience implementing, supporting, or enhancing an MDM or data governance platform., • Experience partnering with technology teams to define business requirements, controls, workflows, and data management solutions., • Experience creating domain health reporting, data quality scorecards, business glossaries, critical data element inventories, or stewardship playbooks., • Experience leading operational data issue management, data remediation routines, or business data support processes., • Financial services, insurance, wealth management, asset management, or distribution experience. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes, • A collaborative environment where perspectives are welcomed, • Access to learning, development, and internal networks that support continuous growth and skill-building over time, • Employee-led communities and forums that foster connection, learning, and inclusion across the organization, • A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset #LI-BO1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

Director - Distribution Data Platform BP&AD Reporting & Information Solutions Full Time, Hybrid Springfield, MA or Boston, MA The Opportunity Lead the business strategy, operating model, and adoption of the Distribution Data Platform or Single Source of Truth (SSOT) capability supporting reporting, analytics, digital experiences, operational processes, and AI-enabled solutions. This role is responsible for establishing business data standards, common definitions, canonical requirements, and source-of-truth expectations across Product, Advisor, Client, Contract, Relationship, Investment, and related data domains. The position will also build and lead the business support team responsible for sustaining the SSOT capability and driving adoption across the organization. The ideal candidate combines strong business data management expertise with an understanding of information architecture, data modeling concepts, and enterprise data practices. While not a technical architecture role, the position requires the ability to partner effectively with Architecture, Engineering, Governance, and Analytics teams to translate business needs into scalable data solutions. The Impact You will be a business data leader who can build organizational capability, align stakeholders around common data standards, and accelerate adoption of a trusted SSOT foundation. Key responsibilities include, but are not limited to: DDP|SSOT Strategy & Leadership • Define and evolve the SSOT vision, roadmap, operating model, and adoption strategy., • Establish business data standards, common definitions, canonical requirements, and source-of-truth expectations across key data domains., • Drive organizational alignment on how critical business data is defined, managed, and consumed. DDP|SSOT Capability & Team Development • Build and lead the business support organization for the SSOT capability., • Establish team responsibilities, service offerings, intake processes, support models, and performance measures., • Recruit, develop, and mentor professionals supporting data standards, business definitions, metadata, and stakeholder enablement. Business Partnership & Adoption • Serve as the primary business owner for SSOT standards and adoption., • Partners with Technology, Architecture, Data Governance, MDM, Reporting, Analytics, and Operations teams to prioritize and implement business data requirements., • Lead stakeholder engagement, communication, training, and adoption activities., • Ensure SSOT standards are incorporated into strategic initiatives, data feeds, platforms, and business processes. Data Standards & Canonical Requirements • Define business requirements that support canonical data models and shared data structures., • Provide business leadership on data definitions, entity relationships, hierarchies, metadata, and critical data elements., • Review and validate proposed canonical structures to ensure alignment with business needs and source-of-truth objectives. The Minimum Qualifications • 7+ years of experience in data management, data governance, master data management, business data strategy, information management, or related disciplines., • 3+ years of experience defining business data standards, ownership models, business definitions, or data governance practices., • 3+ years of experience building and leading teams, programs, or business support capabilities. The Ideal Qualifications • Strong understanding of data modeling concepts, canonical data structures, metadata, lineage, data quality, and source-of-truth principles., • Experience supporting SSOT, Customer 360, MDM, data standardization, or enterprise data transformation initiatives., • Financial services, insurance, wealth management, or distribution experience., • Experience with data governance, metadata, reporting, CRM, analytics, or MDM platforms., • Experience leading large-scale change management and adoption efforts., • CDMP, DCAM, CBAP, DGSP, or similar certifications., • Proven ability to influence stakeholders across business and technology organizations., • Excellent communication, facilitation, and organizational leadership skills. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes., • A collaborative environment where perspectives are welcomed., • Access to learning, development, and internal networks that support continuous growth and skill-building over time., • Employee-led communities and forums that foster connection, learning, and inclusion across the organization, • A culture grounded in integrity, responsibility, and stewardships supported by a company with a strong legacy and a future-focused mindset. #LI-BO1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

Investment Manager Governance & Relationship Manager Investment Management Strategy & Governance Team Full-Time Boston, MA or Springfield, MA The Opportunity As an Investment Manager Governance & Relationship Manager, you will help drive the execution of MassMutual’s enterprise governance framework and relationship management strategy across affiliated and non-affiliated external asset managers. This role plays an important part in ensuring disciplined oversight, effective governance, and transparent reporting while supporting strategic initiatives that strengthen manager relationships and operational effectiveness. You will partner across Investment Management, Operations, Compliance, Due Diligence, Onboarding, and Performance teams to coordinate governance activities, deliver actionable insights, and support transformation initiatives. The role offers significant exposure to senior stakeholders, enterprise priorities, and strategic decision-making while providing opportunities to influence the evolution of manager oversight practices and reporting capabilities. The Team You will be part of a team responsible for investment manager governance, oversight, and relationship management across affiliated and non-affiliated managers. The team partners closely with internal and external stakeholders to support governance forums, oversee key performance and service metrics, drive continuous improvement, and ensure effective execution of oversight activities throughout the investment lifecycle. The team values collaboration, accountability, proactive problem-solving, and data-driven decision making. The Impact As the Investment Manager Governance & Relationship Manager, your responsibilities will include but not be limited to the following: • Support the execution of the enterprise governance model for affiliated and non-affiliated managers, coordinating governance activities, and promoting adherence to oversight standards and regulatory expectations., • Support relationship management activities by preparing governance materials, tracking action items, and ensuring disciplined follow-through on decisions, outcomes, and remediation plans., • Coordinate strategic transformation initiatives by tracking deliverables, identifying risks and dependencies, and providing transparency across stakeholders., • Develop and maintain service level agreements (SLAs), reporting frameworks, and relationship scorecards to support monitoring, issue management, and continuous improvement., • Partner across Portfolio Management, Due Diligence, Onboarding, Compliance, Performance, Operations, and Accounting to support governance throughout the investment lifecycle., • Contribute to enhancements of the manager oversight operating model through process improvements, reporting enhancements, and capability development. The Minimum Qualifications • 7+ years of experience in investment management, governance, vendor oversight, working with different asset classes or relationship management within financial services., • 3+ years of experience supporting governance programs, oversight frameworks, or relationship management activities., • 3+ years of experience coordinating cross-functional initiatives or projects involving multiple partners or stakeholders., • Bachelor’s degree. The Ideal Qualifications • Master’s degree., • Advanced subject matter expertise in investment manager governance, oversight, or relationship management., • Ability to operate independently with limited oversight and manage complex priorities simultaneously., • Experience owning governance domains such as reporting, scorecards, onboarding governance, or oversight programs., • Experience influencing senior stakeholders through analysis, reporting, and data-driven insights., • Experience mentoring or developing junior team members., • Knowledge of investment management operating models, external asset managers, and governance best practices. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes, • A collaborative environment where perspectives are welcomed, • Access to learning, development, and internal networks that support continuous growth and skill-building over time, • Employee-led communities and forums that foster connection, learning, and inclusion across the organization, • A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset #LI-FT1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

Director of Expense Accounting Corporate Expense Team Full Time/ Springfield, MA The Opportunity The Director of Expense Accounting will support the Head of Expense Accounting and Allocation Modeling while leading key accounting operations that drive the accuracy and integrity of MassMutual's financial reporting. In this highly visible leadership role, you'll oversee the expense accounting team, ensuring a timely and accurate month-end close, a strong control environment, and compliance with U.S. GAAP and Statutory (NAIC/SSAP) requirements. You'll partner closely with Finance, FP&A, Procurement, Accounts Payable, Tax, Treasury, and Controllership teams to deliver accurate financial results, strengthen governance processes, and support strategic business initiatives. This is an exciting opportunity to influence critical accounting processes, lead a talented team, and help drive continuous improvement across the organization. The Team The Expense Accounting team is a key part of MassMutual's Controller organization, bringing together talented accounting professionals with diverse experiences and perspectives. Our team is responsible for delivering accurate, timely financial information and trusted guidance to stakeholders across the enterprise. We foster a collaborative and inclusive environment where curiosity, innovation, and continuous improvement are encouraged. By actively listening, sharing knowledge, and working together, we solve complex challenges and deliver meaningful results. As the organization continues to grow and evolve, our team is expanding to support new business initiatives, transformation efforts, and opportunities to enhance how we serve our customers and business partners. The Impact As a leader on our accounting team, you will oversee core expense accounting operations, ensuring accurate financial reporting, strong internal controls, and continuous process improvement. You will lead a blended onshore/offshore team, helping to assess risk, understand all their outputs, and lead tailored training to maintain/enhance professional standards and judgement. Month-End Close Leadership • Lead the monthly expense close process, including calendars, communications, deliverables, dependencies, and deadlines., • Review and approve journal entries related to accruals, prepaids, allocations, reclassifications, and corrections., • Analyze expense trends and variances, to appreciate expense norms and what can trigger deviations from those norms., • Oversee close checklists, account reconciliations, and subledger-to-general ledger tie-outs., • Collaborate with Accounts Payable, Procurement, Payroll, Treasury, and other partners to identify and address risks impacting the close process. Accounting Controls & Governance • Maintain a strong internal control environment supporting expense accounting processes., • Ensure appropriate segregation of duties, access controls, and approval workflows., • Partner with internal and external auditors on walkthroughs, testing, and audit requests., • Lead control self-assessments and process risk reviews, implementing improvements that enhance efficiency and accuracy., • Drive compliance with documentation and evidence retention requirements. Subsidiary & Legal Entity Expense Accounting • Oversee expense accounting activities across subsidiaries and legal entities, including intercompany transactions and settlements., • Ensure compliance with legal entity requirements, reporting structures, and accounting policies., • Support cross-entity reconciliations and statutory reporting activities., • Partner with subsidiary stakeholders to ensure accurate expense classification and reporting. Fixed Assets & Capitalization • Oversee Fixed Asset Accounting to ensure proper capitalization treatment., • Support accounting activities related to depreciation, asset retirements, impairments, and construction-in-progress transfers., • Review and approve expense reclassifications associated with capital projects and internally developed software., • Maintain reconciliations and supporting schedules for capital project-related accounts. Lease Accounting • Oversee Lease Accounting activities and related expense recognition., • Partner with lease administration and controllership teams to ensure complete and accurate lease populations., • Review reconciliations of lease-related accounts, including audit adjustments and foreign exchange impacts where applicable., • Review supporting documentation for disclosures and financial statement reporting. Leadership & Team Development • Lead and develop a blended onshore/offshore accounting team., • Establish and maintain standard operating procedures and process documentation., • Coach, mentor, and develop team members while fostering a culture of accountability and continuous improvement., • Drive automation and operational efficiencies utilizing tools such as Excel, Power Query, Power BI, Alteryx, SQL, and workflow automation solutions., • Lead the migration of team from SAP R3 to SAP S4, while preparing for wave 2 migration of AP, FA and Lease systems Minimum Qualifications • Bachelor’s degree in Accounting, Finance, Economics or Business Administration or a Master’s Degree in Accounting., • 8+ years of progressive accounting experience in public accounting and/or a large, complex corporate environment., • 2+ years of experience as a people leader, responsible for managing direct reports OR 5+ years demonstrating informal leadership by guiding, coaching, and supporting colleagues in their day-to-day work, • Due to the nature of this position, as part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify for as a fingerprint person for FINRA. Preferred Qualifications • CPA, MSA, or MBA preferred., • 10+ years of progressive accounting experience, including expense accounting and month-end close leadership., • Prior people leadership experience., • Strong knowledge of U.S. GAAP; experience with Statutory (NAIC/SSAP) accounting within the insurance industry is highly desirable., • Experience with lease accounting (ASC 842) and fixed asset accounting., • Knowledge of SOX/ICFR controls, audit support, and remediation processes., • Experience with ERP platforms such as SAP S/4HANA., • Advanced Excel skills and exposure to analytics and automation tools., • Strong communication and relationship-building skills, with the ability to clearly explain financial results and key business impacts. What to Expect as Part of MassMutual and the Team • MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:, • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes, • A collaborative environment where perspectives are welcomed, • Access to learning, development, and internal networks that support continuous growth and skill-building over time, • Employee-led communities and forums that foster connection, learning, and inclusion across the organization, • A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset #LI-CR37 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

Business Consultant Insurance, Worksite, & Institutional Technology Full Time, Springfield MA (Hybrid) We are seeking a Business Systems Analyst to support systems requirements and solution definition across insurance product development programs. This Business Systems Analyst role will partner with Product, Operations, Architecture, Engineering, Quality Assurance, Delivery, and vendor teams to translate business objectives into clear, actionable requirements that support the successful delivery of new and enhanced insurance products. The Insurance, Worksite, & Institutional Technology organization supports the technology capabilities required to design, launch, enhance, and service insurance products across Life, Annuity, Disability, and related product lines. The team works across policy administration, new business and underwriting, illustrations, product rules and calculations, data integrations, digital experiences, correspondence, reporting, and downstream operational platforms. The Business Systems Analyst will contribute to successful delivery by producing high-quality requirements, clarifying system impacts, supporting solution alignment, and helping reduce downstream rework. This position is accountable for analyzing business needs, documenting systems requirements, supporting solution definition, and ensuring requirements are clear, testable, and aligned to product development outcomes. The role supports cross-functional initiatives from discovery through implementation by helping teams understand current-state processes, future-state needs, system impacts, dependencies, data considerations, and acceptance criteria. Success requires strong analytical skills, insurance domain knowledge, collaboration, attention to detail, and the ability to communicate effectively across business and technology stakeholders. • Elicit and document requirements: Work with business SMEs, product owners, technology teams, and vendors to gather, analyze, document, validate, and maintain business and systems requirements for insurance product development initiatives., • Translate business needs into system-ready detail: Convert product strategies, business rules, product specifications, operational needs, and regulatory considerations into clear business requirements, functional requirements, user stories, use cases, process flows, interface needs, data requirements, and acceptance criteria., • Analyze system and process impacts: Assess upstream, downstream, data, integration, operational, reporting, and customer experience impacts across the insurance technology ecosystem., • Support solution definition: Partner with solution architects, product owners, engineering teams, QA, vendors, and platform teams to clarify requirements, evaluate solution options, identify dependencies, document assumptions, and support design decisions., • Use AI to improve productivity: Apply AI-enabled tools to accelerate first drafts, improve documentation consistency, summarize requirements inputs, identify potential gaps, and explore practical ways to improve effectiveness across the team while applying appropriate review and quality controls., • Facilitate working sessions: Lead or support discovery sessions, requirement reviews, process walkthroughs, design discussions, defect triage conversations, and sign-off preparation with business and technology stakeholders., • Manage requirement clarity and change: Identify requirement gaps, ambiguity, conflicts, and scope changes; document impacts and raise risks, issues, decisions, and open questions to the appropriate project or program leads., • Support testing and validation: Partner with QA, UAT, business SMEs, and engineering teams to ensure test scenarios and acceptance criteria validate business outcomes and integrated system behavior., • Maintain traceability and documentation quality: Keep requirements, decisions, assumptions, dependencies, open items, and acceptance criteria organized, current, and traceable throughout the delivery lifecycle., • Communicate status and risks: Provide concise updates on requirements progress, open questions, risks, decisions needed, and readiness for design, development, testing, and implementation activities., • Business requirements and systems requirements documentation for insurance product development programs, • Functional requirements, user stories, use cases, acceptance criteria, business rules, and process flows, • Current-state and future-state workflow, data, integration, and system impact documentation, • Requirement readiness inputs, open-item logs, assumptions, constraints, dependencies, and decision records, • Impact analysis for scope changes, defects, risks, dependencies, and downstream system impacts, • Solution-support materials, including options, considerations, tradeoffs, and recommendations for review by project and technical leads, • UAT and end-to-end testing support artifacts, including scenario inputs, acceptance criteria, and requirement-to-test alignment, • Concise status updates on requirements progress, risks, decisions, and readiness for design, development, testing, and implementation, • Bachelor's Degree., • 5+ years of experience in Business Analysis, Business Systems Analysis, Product Analysis, Systems Analysis, or a related technology delivery role., • 2+ years of experience supporting insurance technology initiatives, preferably across Life, Annuity, Disability, Underwriting, Policy Administration, Product Administration, Illustrations, Billing, Claims, or related insurance operations., • 7+ years of progressive business analysis or business systems analysis experience in a technology delivery environment., • Working knowledge of insurance product development processes, product specifications, state filing considerations, regulatory impacts, and product launch readiness., • Experience documenting requirements for systems, integrations, vendor platforms, or cross-functional delivery initiatives., • Strong understanding of the software delivery lifecycle, including discovery, requirements, architecture and design, development, testing, implementation, and production support., • Experience creating business requirements, functional specifications, user stories, use cases, process flows, data needs, interface impacts, and acceptance criteria., • Ability to facilitate requirements discussions, resolve ambiguity, ask effective questions, and work collaboratively across business and technology teams., • Strong communication, analytical, problem-solving, organization, and documentation skills., • Experience with Agile, hybrid, and waterfall delivery models, including backlog refinement, sprint planning, release planning, and structured governance., • Experience with policy administration systems, underwriting platforms, illustrations, product/rules engines, data integrations, correspondence platforms, reporting, or advisor/customer-facing digital capabilities., • Experience working with third-party vendors, managed service partners, enterprise shared service teams, and distributed delivery teams., • Familiarity with tools such as Jira, Confluence, ServiceNow, Visio, Miro, Excel, PowerPoint, SQL, or comparable analysis and delivery tools., • Professional certification such as CBAP, CCBA, PMI-PBA, CSPO, SAFe, Six Sigma, or similar is a plus. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset #LI-RK1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

The Team The Worksite Technology team is expanding its investment in digital capabilities and platform modernization. You will work alongside engineers, architects, product owners, and vendor partners to transform the current ecosystem into a cloud-first, API-driven, event-enabled architecture. This team is responsible for building and operating platforms that support Worksite products, with a strong focus on customer experience, resilience, and scalability. The Impact As a Technical Product Manager, you will play a critical role in delivering reliable, high-performing technology solutions that support business growth and operational excellence. Technical Product Ownership • Own the technical product vision, roadmap, and backlog, aligning business objectives with scalable technology solutions, • Translate business requirements into architecture-aligned designs and executable delivery plans, • Drive prioritization across features, defects, and technical improvements Engineering Delivery & Leadership • Lead cross-functional teams (engineering, QA, analysts) to deliver high-quality, predictable outcomes, • Drive Agile execution, including sprint planning, backlog refinement, and release coordination, • Participate in solution design, architecture reviews, and technical decision-making DevOps, Stability & Incident Management • Act as the technical owner for platform stability and production operations, • Lead incident triage, major incident management, root cause analysis, and resolution planning, • Ensure systems meet availability, performance, and reliability targets, • Drive enhancements in monitoring, observability, and operational processes Vendor & Partner Management • Serve as the primary technical interface to vendors, • Enforce SLAs, delivery quality, and engineering standards compliance, • Ensure operational readiness, including support models, documentation, and incident processes, • Conduct vendor reviews and drive continuous improvement System Design & Integration • Drive delivery of microservices-based, API-first, and event-driven solutions, • Oversee integrations using Kafka, APIs, and Managed File Transfer (MFT), • Guide implementation of batch processing, scheduling, and rules engines (OpenL), • Ensure alignment with enterprise architecture and cloud strategy Operational Excellence & Continuous Improvement • Drive adoption of CI/CD pipelines, automation, and DevOps practices, • Ensure readiness for production deployment, release validation, and post-release stabilization, • Improve system performance, deployment frequency, and release quality Stakeholder Collaboration • Partner with business leaders, architecture teams, operations, and vendors, • Communicate technical tradeoffs, risks, and delivery status clearly and proactively, • Provide transparent reporting and proactive risk mitigation The Minimum Qualifications • Bachelor’s degree in computer science, Engineering, or related technical field (or equivalent experience), • 8+ years of experience in technical product management, software engineering, DevOps, or platform engineering, • 8+ years of experience leading end-to-end delivery of enterprise applications in Agile environments, • 8+ years of experience working with cloud-native and distributed systems architectures The Ideal Qualifications • Strong background in production support, incident management, and vendor-hosted platforms, • Proven ability to translate business needs into scalable technical solutions, • Strong communication, ownership mindset, and execution discipline, • Strong hands-on knowledge of:, • Java, Spring Boot, and microservices architecture, • Event-driven systems and Kafka streaming, • API design and integration patterns (REST, async messaging), • Frontend frameworks (React), • Rules engines (OpenL), • Batch processing and scheduling tools (Cron or equivalent), • Managed File Transfer (MFT), • AWS cloud services and cloud-native architectures, • Experience with:, • CI/CD pipelines, DevOps tooling, and observability frameworks, • Vendor-led delivery models and SLA governance, • Financial Services, Insurance or regulated industry platforms, • Supporting supplemental/worksite insurance products, • Ability to:, • Lead technical design discussions and influence architecture decisions, • Balance product priorities with technical constraints and operational needs, • Operate effectively in fast-paced, complex enterprise environments, • Drive continuous improvement in system reliability and delivery practices What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes, • A collaborative environment where perspectives are welcomed, • Access to learning, development, and internal networks that support continuous growth and skill-building over time, • Employee-led communities and forums that foster connection, learning, and inclusion across the organization, • A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset #LI-SC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

MassMutual’s AI Platform Engineering team is seeking an impact-driven Engineering professional to lead and grow the team that builds the infrastructure powering AI development across the company. You will own the people leadership, hiring, and day-to-day execution of the AI Platform team, partnering closely with technical leadership to translate roadmap priorities into delivery while building a high-performing, high-trust engineering culture. This is a unique opportunity to lead a team at the center of how MassMutual builds and operates the platform powering its AI initiatives. The team operates at the intersection of cloud infrastructure, AI/ML systems, and developer experience—delivering foundational capabilities that shape how the entire organization builds and deploys AI. As the engineering director, you will partner closely with the AI engineering, product, and cloud engineering teams across the enterprise, and you will invest in your team’s growth through a culture of peer learning, candid feedback, and shared technical standards. This team is defined by a shared commitment to engineering excellence, clear documentation, and the kind of people leadership that helps engineers do their best work. • Own the people leadership of the AI Platform development team—hiring, onboarding, performance management, and career development—for a team of AI platform engineers., • Drive execution against the AI platform roadmap—partner with key stakeholders to break strategic priorities into achievable sprints and milestones and hold the team accountable to delivery., • Stay technical enough to lead—participate in architecture discussions and design reviews for systems like agent runtime infrastructure, tool/plugin registries, memory and context management layers, and agent observability pipelines, even when you're not writing production code day to day., • Champion engineering excellence: set and uphold standards for code quality, reliability, on-call practices, and operational maturity across the platform., • Manage up and out: provide clear, honest reporting on team progress, risks, and resourcing needs, and communicate technical trade-offs to senior stakeholders., • Be the primary advocate for your team’s wellbeing and growth—removing blockers, building a high-trust culture, and raising the team’s technical craft through design reviews and documentation habits., • 3+ years of experience as a people manager of software, platform, or infrastructure engineers, plus 5+ years of overall software engineering experience., • Demonstrated track record of hiring, coaching, and retaining strong engineers, with experience leading teams through ambiguous, fast-moving priorities., • Working knowledge of cloud-native architecture: Kubernetes, managed cloud services, networking, and multi-tenancy patterns across AWS, GCP, or Azure, sufficient to engage credibly in technical discussions., • Proven ability to lead a team through complex, multi-month platform initiatives—driven from whiteboard to production, managing ambiguity and risk throughout., • Exposure to AI/ML infrastructure: model serving, inference pipelines, agentic solution or LLM integration patterns., • Experience setting and upholding engineering standards (code quality, on-call practices, operational excellence) across a team., • Strong communication skills: able to translate between technical depth and business priorities for different audiences, with clear written documentation habits., • Bachelors degree in a computer science, engineering or similar discipline., • Must be able to work in the US without sponsorship now or in the future., • Experience leading a team that built an internal developer platform (IDP) from scratch, with a product mindset that obsesses over internal developer experience., • Familiarity with AI safety, model evaluation, and governance frameworks., • Ability to lead with both people and technical credibility—influencing design decisions, driving alignment, and raising quality bar across the team., • Open-source contributions to platform or ML infrastructure tooling., • Comfort with ambiguity: energized by undefined problem spaces, with a habit of building clarity and shared context where there isn’t any., • Advanced educational degree preferred., • Regular meetings with the AI Platform Engineering team, • Focused one-on-one meetings with your manager, • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups, • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-MC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

Must be able to work 2nd and/or 3rd Shift.Plan and execute daily manpower requirements for current day and week, keeping overtime to a minimum.Conduct daily shift meetings, communicating appropriate safety and operational messages, taking suggestions and answering questions.Assign daily wo

Time to step up your career! This is your moment to shine and lead the way for others too. We're hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you'll help oversee staff, collaborate with teammates, and help where needed. We can't wait to see your growth, all while igniting your passion and pursuing what matters to you. COMPENSATION: The Hourly rate for this position is $18.00 to $22.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here _ There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. • Produce and maintain work schedules and may prepare production packets (Production sheets and recipes)., • Direct daily activities., • Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements., • Ensure that food items are stored in a safe, organized, and hazard-free environment., • Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures., • Maintain a sanitary department following health and safety codes and regulations., • Maintain accurate inventory on a weekly basis., • May prepare orders as needed to ensure accurate production for location., • Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork., • Maintain a safe and hazard-free working environment., • Train/mentor other food service workers., • Maintain logs on all maintenance required on equipment within the department., • Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary., • Perform preventative maintenance checklist., • Recommend replacement of existing equipment to meet needs of facility., • Proficiency in multi-tasking., • Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program., • Must fill in for absent employees at location, as necessary., • Maintain knowledge of daily catering events and confirm they are prepared and delivered on time., • Be able to work occasional night and weekend catered events., • Attend food service meetings with staff., • Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc)., • May perform cashier duties as the need arises., • Promote good public relations. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. • Must read, write, and understand verbal instructions, • Must complete a sanitation course either before or during first year, • Must be knowledgeable in operating an efficient cost-effective program., • Ability to perform basic arithmetic, • Maintain emotional control under stress, • Ability to resolve interpersonal situations, • Strong organizational skills Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .

Company Description A Better Life Homecare, LLC is a Medicare-accredited, CHAP-certified home care organization founded by a team of nurses committed to improving care one patient at a time. The company focuses on a holistic approach to health care, addressing physical, emotional, and social needs. Its team of reliable, well-trained caregivers shares a unified vision of delivering the highest quality of in-home care. A Better Life Homecare, LLC offers a collaborative environment where clinical excellence and compassion guide everyday decisions. Role Description The Business Growth Manager is a full-time, on-site role based in Springfield, MA. This position is responsible for identifying and developing new referral sources, cultivating relationships with health care providers, and driving census growth for home care services. Daily activities include market analysis, outreach to hospitals, clinics, and community organizations, and participation in networking events to increase brand awareness. The role involves collaborating with clinical and operations teams to align service offerings with market needs, tracking performance metrics, and preparing regular reports on growth initiatives. The Business Growth Manager also contributes to strategic planning, supports marketing campaigns, and ensures all business development activities reflect the organization’s patient-centered values. Qualifications • Candidates should possess strong Analytical Skills and experience working with Analytics to interpret market trends and performance data., • Candidates should possess excellent Communication skills, including the ability to present information clearly to internal teams and external partners., • Candidates should possess Sales skills, including lead generation, relationship-building, and closing opportunities in a health care or service environment., • Candidates should possess Project Management skills to plan, execute, and monitor growth initiatives and outreach campaigns., • Relevant experience in health care, home care, or related service industries is beneficial., • Ability to build partnerships with physicians, hospitals, and community organizations is preferred., • Proficiency with CRM tools and Microsoft Office or similar productivity software is advantageous., • Bachelor’s degree in Business, Marketing, Health Administration, or a related field, or equivalent work experience, is preferred.

Job Title: Director of Business Development for Glenmeadow at Home Department: Glenmeadow at Home Reports To: AVP of Health & Wellness FLSA Status: Exempt, $83,000 Schedule: Full‑time Position Summary The Director of Business Development for Glenmeadow at Home (GAH) leads the strategic growth, business development, and performance of Glenmeadow’s private‑pay home care program. This role combines entrepreneurial leadership and operational oversight to position GAH as a sustainable, competitive, mission-aligned service that supports aging in place across the Glenmeadow community. The Director leads program growth, service design, financial performance, compliance, staffing infrastructure, and client experience. This role calls for a forward-thinking leader who will expand utilization, strengthen referral pipelines, and align GAH with Glenmeadow’s broader strategic goals. Essential Duties & Responsibilities • Drive GAH growth by increasing utilization, revenue, and service reach., • Develop referral and partnership strategies with marketing, sales, wellness, and leadership., • Use market, client, and competitor insights to refine services, pricing, and expand service opportunities., • Track growth KPIs and adjust strategy as needed. Strategy & Collaboration • Align GAH growth with Glenmeadow priorities through planning, budgeting, and forecasting., • Provide data-informed insights on GAH’s impact on aging in place, satisfaction, retention, and community value. Operations & Performance • Oversee daily operations to ensure reliable, high-quality, person-centered service., • Build scalable workflows and accountability systems while balancing growth, quality, and staff sustainability., • Own program performance and continuous improvement. Financial Management • Manage budgets, revenue targets, pricing, and expenses to support growth., • Monitor and analyze utilization, labor costs, staffing efficiency, and margins; ensure accurate documentation, billing, and reporting., • Provide regular financial and operational updates to senior leadership. People Leadership • Supervise operational leaders and administrative staff; build a scalable staffing model., • Oversee hiring, onboarding, performance, and retention to support growth and service excellence., • Promote professionalism, accountability, and continuous improvement. Service Planning & Quality • Oversee the GAH administrative team to ensure assessments, service plans, and care delivery meet safety, quality, and regulatory standards., • Partner with nursing, wellness, and interdisciplinary teams to deliver integrated, person-centered services., • Serve as the escalation point for complex cases affecting quality or satisfaction. Compliance & Risk • Ensure compliance with Massachusetts regulations, internal policies, and best practices; maintain inspection readiness., • Oversee quality assurance, audits, corrective actions, and policy updates to support safe, compliant growth. Client & Stakeholder Engagement • Champion client and family experience; resolve escalated concerns with retention-focused problem solving., • Strengthen GAH visibility and trust across Glenmeadow and through community partnerships and cross-department collaboration. Qualifications • Bachelor’s degree in health care administration, business, nursing, social work, or related field required; Master’s degree preferred., • Minimum 5–7 years of leadership experience in home care, senior services, or health care operations., • Demonstrated experience in program growth, operational leadership, or service line development., • Strong financial acumen, including budgeting and performance analysis., • Knowledge of private‑pay home care operations and regulatory requirements., • Excellent strategic thinking, communication, and relationship‑building skills., • Proficiency with electronic health records, scheduling, and reporting systems., • Clinical background (RN, CNA, or related licensure) preferred but not required.

Our client is seeking a leadership-focused Quality Assurance Manager to lead quality operations, maintain ISO compliance, and drive continuous improvement. This is a hands-on, cross-functional role working closely with managers across operational departments to resolve quality issues and strengthen daily production processes. The role offers the opportunity to take the next step in your leadership career while helping shape the quality team and improve performance across the company. \n \n Key Responsibilities \n\n • Manage the Quality Management System (QMS), maintain ISO compliance, and lead internal and external audits.\n, • Oversee document control, quality records, procedures, and engineering drawings.\n, • Lead investigations into customer complaints and manufacturing defects, including root-cause analysis and corrective and preventive actions.\n, • Supervise and develop quality inspectors and technicians, providing hands-on inspection support when needed.\n, • Oversee inspection processes, equipment calibration, and First Article Inspection Reports (FAIRs).\n, • Collaborate with production, engineering, and suppliers to resolve quality issues and improve processes.\n, • Oversee the established company safety program and promote compliance with applicable safety requirements.\n\n \n Requirements \n\n • 3–5 years of experience in a quality role, including experience in a supervisory or lead capacity.\n, • Experience with ISO compliance and Quality Management Systems (QMS).\n, • Excellent communication skills and the ability to work directly with customers and vendors to resolve quality concerns.\n, • Ability to collaborate across departments and offer practical recommendations based on experience.\n, • Sound judgment and the ability to make decisions that support quality standards and the company’s best interests.\n, • Aerospace industry experience preferred.\n, • Familiarity with Industrios and/or Unipoint preferred.\n\n

Job Description Westover Job Corps Center is seeking a Residential Advisor to help maintain a safe, structured, and supportive dormitory environment for students. This position serves as a mentor and role model, helping young adults develop personal responsibility, leadership, and independent living skills. Key Responsibilities • Supervise and monitor students in the dormitory setting., • Maintain student accountability and ensure adherence to center policies., • Provide guidance, support, and behavior coaching to students., • Promote a safe, clean, and positive living environment., • Teach and reinforce leadership, life skills, and responsible decision-making., • Complete required documentation, reports, and shift logs., • Collaborate with counselors, dorm staff, and other team members to support student success.Qualifications, • High School Diploma or GED required., • Residential, youth development, or related experience preferred., • Strong communication, interpersonal, and conflict-resolution skills., • Ability to work effectively with diverse and disadvantaged youth., • Proficiency with Microsoft Office applications., • Valid driver's license with an acceptable driving record required.Schedule & Environment, • Flexible schedule, including evenings and weekends., • Work performed in a residential dormitory and campus setting.Why Join Westover Job Corps Center? At Westover Job Corps Center, you'll have the opportunity to make a meaningful impact on the lives of young adults by helping them build the skills, confidence, and independence needed for future success. Join a mission-driven team dedicated to empowering students and transforming lives. Equal Opportunity Employer Westover Job Corps Center is an Equal Opportunity Employer and is committed to creating an inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Mileage Reimbursement Salary: Hourly rate: $19 Additional Benefits: • Career Growth Opportunities, • Culturally Diverse population, • Student Loan Forgiveness Eligibility, • Clinical Licensing Support, • Responsible for daily supervision of Peer Leaders/Volunteers., • Manages peer support and peer activities, including peer-facilitated recovery groups and community activities, • Responsible for developing schedules and work plans for Peer Leaders, • Assists with gathering required survey data and data entering into recovery measures application., • Acts as the liaison to the Ethics Committee, • Responsible for coordinating peers participating in community activities and events with the goal of addressing and decreasing the stigma of addiction Qualifications: • Embrace and work in a culturally and linguistically diverse recovery community, • Support all paths to recovery and have a minimum of 2 years of solid recovery or have lived experience as an individual affected by substance abuse in the family, • Have a comprehensive understanding of substance addiction and recovery, • Strong verbal and written communication, • Have strong interpersonal boundaries, • Have better than average experience using a computer and required software, • Familiarity with local community, including recovery networks service providers and local resources, • Valid Drivers license & reliable transportation, • Flexibility to work evenings and weekends as needed for programming activities and events, • Statewide travel is required for meetings, training courses and conferences. Occasionally there may be trips to other New England states for annual conferences or training . Skills and Abilities • Strong leadership and organizational skills with the ability to manage multiple priorities., • Commitment to recovery values, cultural humility, and trauma-informed care., • Skilled at delegating tasks appropriately while fostering accountability and team collaboration, • Demonstrate skills in resolving conflicts calmly and constructively, using active listening and trauma-informed approaches The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Parts Manager – Fast-Paced Auto Body Shop Join a Busy, Established Auto Body Shop Where Your Experience Matters! We are an established, successful auto body shop with a long-standing reputation for quality workmanship, customer service, and getting the job done right. Due to continued business growth, we are looking for an experienced Parts Manager to take ownership of our parts department and keep our repair operations moving efficiently. This is a fast-paced, hands-on position for someone who knows the automotive collision repair business, understands parts, and thrives in a busy shop environment. The Parts Manager will be responsible for the entire parts process—from ordering and receiving to verifying, organizing, and delivering parts to the technicians. What You'll Do • Manage the day-to-day operations of the parts department., • Order OEM, aftermarket, and recycled parts based on repair estimates., • Research and source parts from multiple vendors to ensure availability, quality, and competitive pricing., • Track orders and follow up on back orders, incorrect, or damaged parts., • Receive, inspect, and organize incoming parts., • Verify parts against repair estimates and vehicle specifications., • Maintain accurate parts records and ensure proper documentation., • Coordinate closely with estimators, technicians, vendors, and management., • Help identify parts-related issues before they impact production., • Maintain an organized, efficient parts department., • Ensure parts are available when technicians need them to keep vehicles moving through the shop. What We're Looking For • Previous experience in an auto body/collision repair parts department strongly preferred., • Strong knowledge of automotive parts and repair processes., • Excellent organizational and follow-through skills., • Ability to work accurately while managing multiple priorities., • Strong vendor communication and negotiation skills., • Comfortable working in a busy, production-driven shop environment., • Reliable, proactive, and willing to roll up your sleeves and get the job done. Why Join Us? You'll be joining an established, busy shop with a proven reputation and a strong customer base. This is an opportunity for someone who enjoys being the person who keeps the parts operation and ultimately the entire shop running smoothly.

Job Description Salary Range $26.00-29.00/hr. (based on experience) This is a full-time, 40-hour-per-week position. Come join this collaborative and innovative team. At Pioneer Valley Hospice, you will enjoy WEEKLY pay, generous time off, exceptional health insurance, and the ability to grow in your career. Ready to love working again and be proud of where you work? Do you want to be valued and have an opportunity to make a meaningful impact? If you answered ‘yes,’ we can’t wait to introduce you to our team of dedicated, caring professionals. Join one of the largest post-acute health care systems across Massachusetts, committed to fulfilling the health and residential needs of the population in the communities we serve. Why Pioneer Valley Hospice & Palliative Care: • Competitive Compensation, • Employee Satisfaction, • Growth and Career Advancement, • Cookouts and Luncheon’s, • Culture of Respect and Empowerment, • Celebrating Individuality, • Recognizing Excellence Benefits include but not limited to: • Paid time off (vacation, sick, holiday), • Medical Insurance, • FSA, • Dental, • Vision, • Life Insurance, • Long-term disability Insurance, • HRA, • 401(k) Position Summary: The Volunteer Services Coordinator (VSC) is responsible for planning and implementing the Pioneer Valley Hospice and Palliative Care (PVHPC) Volunteer Support Services program. As a member of the Interdisciplinary Team (IDT), the VSC serves as a liaison between volunteers, the team, and other staff members. The VSC also serves as a consultant to staff on volunteerism, as an advocate for volunteers and the volunteer role within the agency and in the community. Essential VSC Job Functions • Develop, implement, and maintain volunteer training and orientation program., • Recruit, educate, and select volunteers from at least two (2) recruitment and training sessions per year., • Assist in training volunteers for assignments to various departments in the agency, • Supervise and evaluate volunteers in a timely and appropriate manner., • Ensure volunteers comply with annual safety, training, and administrative requirements., • Maintain monthly statistics and program records per standards., • Coordinate support and education, meetings, and events for the volunteer team., • Orient new employees and others (interns, students, visitors) to the PVHPC volunteer program., • Promptly establish a plan for patients and family/caregivers referred for Volunteer services in collaboration with the IDT., • Attend and participate in IDT meetings., • Ensure compliance with all state, federal, and CHAP regulatory requirements., • Monitor risk management issues for Volunteer support services and notify supervisor of related incidents., • Reevaluate the volunteer program as necessary, and prepare an annual plan draft by the end of each year., • Participate as needed in the budget preparation for program development., • Actively participate in quality assessment performance improvement teams and activities., • Annually monitor volunteer personnel satisfaction within the VSS program., • Demonstrate continuous growth in professional skills and knowledge in the field., • Maintain up-to-date personnel files, • Other duties as assigned by the Executive Director. Development Duties • Assist in the agency’s marketing/public relations plan to include brochures, press releases, Social media, website, community-informational events, print, radio, reporting, and record keeping., • Implement the agency’s fundraising program to include donor solicitations, fundraising event planning, donor recognition, reporting and record keeping., • Coordinate event fundraising planning with staff ‘event organizers’., • Maintain fundraising/donor information in fundraising software program. Qualifications (Minimum qualifications will be considered required unless specifically stated otherwise) Experience: • Minimum of 2 years of recent significant responsibility for recruitment, supervision, training, and recognition of volunteers or similar responsibilities in human resource management., • Minimum of 2 years of experience in a health care setting. Hospice and/or volunteer experience preferred. Education and Training: (Acquired through formal education, outside study, training on jobs of lesser degree, or by any combination of these. May be expressed in terms of formal educational equivalents): • College degree in human services, personnel, adult education, or related field. Advanced degree preferred., • Has knowledge of hospice philosophy; hospice volunteer training preferred. License, Certification & Registration: • Valid driver’s license with reliable vehicle Other Requirements: • Demonstrates strong written and oral communication skills and public relations skills., • Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities., • Demonstrates excellent observation, verbal and written communication skills., • Must be able to read, write, and speak the English language proficiently, • Must have proficient computer skills., • Ability to handle multiple tasks and meet deadlines, • Ability to successfully relate and respond to the needs of management, team members, and hospice patients/caregivers., • Ability to represent and articulate the Integritus mission, vision, and strategies in developing, implementing, and coordinating the Volunteer program. Other Volunteer Coordinator-Specific Requirements: • Must be knowledgeable of hospice practices and procedures, as well as laws, regulations, and guidelines that pertain to hospice., • Ability to plan, organize, develop, implement, and interpret the programs, goals and objectives, policies and procedures that relate to the Volunteer Coordinator function, • Ability to organize and develop volunteer hospice personnel for both patient and organizational needs., • Must be willing to seek out new methods and principles and be willing to incorporate them into existing practices. Working Relationships: • Title of direct supervisor: Executive Director, • Additional supervision received from Patient Care Manager, • Title of position(s) supervised: Volunteers, • Contacts (external/ internal): Medical Director; Nursing Staff; Hospice Aides; Interdisciplinary Team; Administrative personnel; Human Resource Dept.; Hospice vendors; Integritus Home Office personnel Working Conditions • Uniform / Dress Requirements (Per Policy No. C:3-015.1) Work Environment: • Work Schedule: Primarily during office hours; evening or weekend assignments will occur with notice due to volunteer training and hospice organizational events., • Working Conditions: Office environment and various community settings. Subject to varying and unpredictable situations. May encounter emergency or crisis situations., • OSHA exposure category: Category II, • Category I ― Position includes tasks that involve exposure to blood, body fluids, tissues., • Category II ―Position includes tasks that involve no exposure to blood, body fluids, tissues, but employment may require unplanned Category I tasks., • Category III ― Position includes tasks that involve no exposure to blood, body fluids, tissues; would not be required to perform Category I tasks.

What will you do as a Maintenance Manager at Sealed Air? At Sealed Air, we are looking for a technically strong Maintenance Manager to join our Holyoke, MA facility, who can go beyond equipment reliability to drive manufacturing performance, process optimization, and continuous improvement within our plastic film extrusion operations. In this role, you will lead and develop a technical maintenance team while ensuring equipment reliability, product quality, operational efficiency, and cost effectiveness. You will combine hands-on expertise in extrusion technology with the ability to solve complex technical challenges, improve manufacturing processes, and support product development initiatives. You will play a key role in strengthening operational capabilities, developing technical talent, and implementing sustainable improvements that support our long-term manufacturing objectives. Why do we need you? • Lead and develop the maintenance and technical teams, strengthening troubleshooting capabilities, technical expertise, and operational performance through training, coaching, and standardized work practices., • Optimize plastic film extrusion processes by establishing and maintaining critical operating parameters, improving production rates, reducing scrap and raw material consumption, and supporting equipment start-up, shutdown, and process stabilization., • Drive equipment reliability and maintenance performance through preventive maintenance strategies, structured troubleshooting, and improvements in equipment availability, OEE, and unplanned downtime., • Provide technical leadership in troubleshooting extrusion equipment, including extruders, dies, air rings, Internal Bubble Cooling (IBC) systems, thickness control systems, corona treaters, winders, and associated automation systems., • Partner with Product Development, Quality, Sales, and Marketing to support new product qualifications, optimize film formulations, address customer-specific requirements, and resolve technical product complaints., • Ensure product quality and process consistency by monitoring critical film properties, including thickness variation, tensile strength, elongation, haze, clarity, coefficient of friction (COF), seal strength, and dart impact, implementing root-cause analysis and corrective actions when needed., • Lead continuous improvement initiatives using Lean Manufacturing, Six Sigma, TPM, and Kaizen methodologies, while supporting equipment upgrades, new line installations, energy efficiency, sustainability, and manufacturing digitalization projects., • Ensure compliance with safety, environmental, quality, and regulatory requirements, leading risk assessments, promoting safe handling of materials and equipment, and maintaining effective SOPs, work instructions, and technical standards. What do you need to be successful? • Bachelor's degree required; Engineering or a related technical field strongly preferred., • Minimum of 6 years of manufacturing experience, preferably in plastic film extrusion., • 3–5 years of experience in maintenance leadership roles., • Strong technical knowledge of plastic film extrusion processes, equipment, and process optimization., • Experience with preventive maintenance, equipment reliability, and troubleshooting of extrusion machinery., • Knowledge of automation systems, PLCs, extrusion controls, and electromechanical systems., • Understanding of film properties, product testing, laboratory procedures, and quality control methods., • Knowledge of Lean Manufacturing, TPM, Six Sigma, and equipment performance indicators, including OEE.

Host Healthcare is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in Springfield, MA. Shift: Inquire Start Date: 11/02/2026 Duration: 13 weeks Pay: $3162.5 / Week About Host Healthcare: At Host Healthcare, we are dedicated to empowering the life and healthcare career you deserve. As a nurse, allied, or therapy professional, you will be matched to one of our responsive recruiters who will have your back throughout your journey. You will also be connected with a full support team that was rated #1 in Nursing Satisfaction by MIT Sloan Management Review. No matter if you want to explore the other side of the country or stay close to home, our team can help you get there. With Host Healthcare, you’ll get exclusive access to thousands of jobs in all 50 states. This means you get priority access to apply to travel and local assignments before other applicants. We know that you are so much more than a number and we work hard to ensure you have the best benefits for you and your loved ones. During your assignment, you’ll be able to select premium benefits like Day-1 health coverage, 401K matching, travel reimbursements, housing support and more. Take control of your life and career with Host Healthcare. Benefits: • A dedicated and responsive recruiter who has your back, • Priority access to jobs in all 50 states at every major healthcare system, • Day-1 medical benefits that last up to 30 days between assignments, • Day-1 401K with company matching after 6 months, • 24/7 support, • Clinical support throughout your assignment

About Genalco \n Genalco is a leading supplier of construction equipment attachments and industrial products, serving contractors, municipalities, and service providers across New England. With a reputation built on reliability, responsiveness, and deep product knowledge, we help our customers keep their operations running smoothly and efficiently. \n \n Role Description \n The Logistics Coordinator is a full-time, on-site role based in Springfield, MA. This position is responsible for coordinating daily logistics activities, including managing inbound and outbound shipments, tracking orders, and ensuring timely delivery of products to customers and branch locations. The role also includes interacting with customers, vendors, and internal teams to resolve shipping issues, clarify delivery requirements, and ensure a smooth flow of products. The Logistics Coordinator will work closely with warehouse and sales staff to align logistics operations with customer needs and overall business objectives. \n \n Responsibilities \n\n • Coordinate daily truck schedules, deliveries, and branch transfers\n, • Dispatch drivers and support daily logistics operations\n, • Schedule LTL shipments and provide freight quotes\n, • Investigate and resolve shipping, transfer, and inventory discrepancies\n, • Receive incoming product and report shortages, damages, and receiving errors\n, • Review and resolve order and transfer issues within our ERP system\n, • Support inventory accuracy through spot checks and transaction research\n, • Input RMAs, warranty claims, and vendor credit requests\n, • Assist the sales team with delivery-related issues and shipment preparation\n, • Maintain accurate product and operational data\n\n \n Qualifications \n\n • Strong organizational and problem-solving skills\n, • Ability to manage multiple priorities in a fast-paced environment\n, • Strong written and verbal communication skills\n, • Proficiency with Microsoft Outlook, Teams, Excel, and other Microsoft 365 applications\n, • Experience with shipping, logistics, warehouse operations, inventory control, or distribution preferred\n, • ERP experience preferred (Epicor Prophet 21 a plus)\n, • Construction or Industry experience preferred\n\n \n What We're Looking For \n\n • A proactive problem-solver who enjoys investigating issues, coordinating solutions, and keeping operations running smoothly. The ideal candidate is detail-oriented, resourceful, and comfortable working across multiple departments, vendors, and branch locations to resolve challenges and improve operational efficiency.\n

Job Title: Information Technology Services Manager Location: Springfield, MA Salary: $150,000+ per year Why take the Information Technology Services Manager? • Serve as the primary owner of key hospital and health system client relationships., • Lead both Help Desk and IT Field Services operations in a highly visible healthcare environment., • Partner directly with hospital executives, IT leadership, and clinical stakeholders., • Own client satisfaction, operational performance, escalations, and strategic initiatives., • Highly autonomous role with significant decision-making authority and leadership responsibility., • Opportunity to drive service improvements, operational excellence, and account growth., • Join a collaborative organization that values innovation, accountability, and professional development., • Competitive compensation, strong benefits, and a team-oriented culture. What will the Information Technology Services Manager do?, • Serve as the primary point of contact and accountability for assigned hospital managed services accounts., • Build and maintain trusted relationships with hospital executives, IT leaders, department directors, and clinical stakeholders., • Lead business reviews and provide updates on account performance, initiatives, risks, and service health., • Oversee IT Field Services and Help Desk operations, ensuring staffing, coverage, and service commitments are met., • Manage technician schedules, workload distribution, shift coverage, and on-call rotations., • Monitor SLA performance including response times, resolution times, and service quality metrics., • Act as the escalation point for critical incidents, major outages, and after-hours service events., • Lead root cause analysis, post-incident reviews, and corrective action planning., • Manage account-based projects including technology refreshes, upgrades, implementations, and workflow improvements., • Coordinate internal teams, vendors, and client stakeholders to ensure successful project delivery., • Partner with leadership on budgeting, forecasting, resource planning, and contract performance., • Track service metrics, labor utilization, overtime, vendor costs, and operational trends., • Provide coaching, leadership, and performance oversight to Help Desk and Field Services staff., • Support hiring, onboarding, training, and employee development initiatives. What does the organization need an Information Technology Services Provider?, • 5+ years of experience in Managed Services, Healthcare IT, or a related technology environment., • Experience managing client relationships and serving in a customer-facing leadership role., • Background supporting healthcare organizations, hospitals, or health systems., • Strong understanding of Help Desk operations, IT Field Services, SLAs, and ITSM platforms., • Experience with ServiceNow, Jira, Talkdesk, or similar service management platforms., • Proven leadership experience managing teams, schedules, escalations, and service delivery in a 24/7 environment., • Excellent executive communication, presentation, and stakeholder management skills., • Ability to make independent operational decisions in high-pressure situations., • Experience with workforce management, capacity planning, and service delivery metrics is a plus., • Knowledge of HIPAA, healthcare IT operations, and clinical environments preferred., • ITIL Foundation certification or equivalent service management experience preferred., • PMP certification or project management experience is a plus., • Experience with telecom, DAS/5G infrastructure, or endpoint management in healthcare environments is beneficial. Benefits, • Competitive Salary, • Flexible Hours, • PTO, • Paid Health, Dental & Vision Insurance, • 401(k) with Company Match, • Collaborative and Team-Oriented Work Environment #CFSSEP2026 #INOCT2026 #CBSEP026 #ZRCFSTECH #LI-DS1

Overview: Role: Environmental Services Department Manager Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference! Pay Rate: USD $45,000.00 - USD $52,000.00 /Yr. Available Benefits for All Employees: • Comprehensive Benefits Package - Medical, Dental, and Vision, • Free Telemedicine Services on Day 1*, • Paid Holidays & Vacation, • 401 (k), • Get paid when you need it with PNC EarnedIt, • Financial Wellness Support from PNC Workplace Banking, • Free Prescription Discount Program, • Employee Assistance Programs, • Training & Development Opportunities, • Employee Recognition Programs, • Employee Stock Purchase Plan, • Nationwide Transfer Opportunities Benefits Link: _ or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/EmployeeBenefitsforJobDescriptions7_.pdf *Not available in AR. Responsibilities: • Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal/state requirements., • Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts., • Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs., • Maintain records of income, expenditures, supplies, personnel, and equipment while using HCSG computer software., • Act as liaison between building occupants/administrators and HCSG staff; communicate directives effectively., • Use protective gear appropriately; ensure safe use of cleaning solutions and adherence to safety precautions., • Maintain consistent attendance, punctuality, and timely completion of tasks., • Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests., • All other duties as assigned. Qualifications: • High school diploma or equivalent preferred., • Two years of experience in healthcare housekeeping and supervision preferred., • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks., • Compliance with COVID-19 vaccination policies., • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods., • Must be able to perform routine, repetitive tasks continuously., • Must be able to work around food and cleaning products., • Able to follow oral and written instructions, and perform routine, repetitive tasks daily., • Residency within the service area required. Ready to Join Us? If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG! Additional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced. EEO Statement: HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

Job Description Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales. You’ll serve as both an educator and a beauty expert - offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service - always with the goal of exceeding expectations and achieving sales goals. By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return. How Our Beauty Colleagues Spend Their Day… • Our colleaguesbegin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence., • On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back., • Throughout the day, they maintain a shoppable space by maintaining the counter and sales floor, refresh signage and pricing, and assist with merchandise moves as needed to support a seamless customer experience., • They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name., • We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities., • And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. Who You Are • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality, • Must be able to:, • Understand and communicate effectively with customers, co-workers, and supervisors, • Read and understand employment policies and safety rules/procedures in English, • Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products., • Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education., • Meeting and surpassing daily sales goals by delivering exceptional service, • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits, • Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience, • At least 1 year of customer service or selling experience required Essential Physical Requirements You Will Perform • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands., • Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level, • Requires close vision, color vision, depth perception, and focus adjustment, • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review, • Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com. In addition to hourly rate, may receive 3% - 3% on commission eligible net sales

Join Us As a Director of Education! The Director of Education is responsible for the strategic planning, implementation, and evaluation of educational and training programs across the behavioral health hospital. This position ensures that all staff are trained in accordance with clinical best practices, regulatory requirements, hospital policies, and patient care standards. The Director of Education works closely with leadership, clinical teams, and regulatory bodies to maintain excellence in staff development and to promote a culture of continuous learning and professional growth. As a Director of Education: Develop and manage the hospital's annual education plan, aligning with organizational goals and regulatory standards. Coordinate and provide onboarding and orientation programs for all new hires. Design, implement, and evaluate ongoing training programs for clinical and non-clinical staff, including crisis intervention, trauma-informed care, de-escalation techniques, and compliance training (e.g., HIPAA, OSHA, Joint Commission standards). Collaborate with department heads to identify specific training needs and develop customized learning plans. Ensure staff maintain current licensures and certifications through continuing education and required in-service programs. Oversee training documentation and maintain records in accordance with accrediting and licensing bodies. Monitor and evaluate the effectiveness of educational programs and modify them based on feedback, outcomes, and quality improvement initiatives. Supervise education team members and external trainers, ensuring consistent delivery and quality of instruction. Participate in quality assurance and performance improvement (QAPI) activities related to training and education. Stay informed on the latest evidence-based practices, behavioral health trends, and regulatory updates. The Director of Education will have the following: Education: Master's Degree in Nursing. Doctorate preferred. Experience: Minimum of 5 years of experience in a behavioral health or psychiatric healthcare setting, with at least 3 years in an educational or leadership role preferred. Licensure/Certifications: Active state licensure in nursing required. CPR, CPI, or other crisis management certifications a plus. Skills: Strong understanding of behavioral health principles and treatment modalities. Excellent organizational, communication, and leadership skills. Ability to develop curriculum and use a variety of teaching methodologies. Proficient in Learning Management Systems (LMS) and Microsoft Office Suite. When you join the growing MiraVista team as a Director of Education you'll receive: • Medical, Dental, and Vision, • 401(k) match, • Employer paid long term disability (LTD), • Short term disability (STD), • Employer paid life and ADD Insurance, • Generous Paid Time Off, • Flexible Spending Account, • Tuition Reimbursement Pay Range Compensation will be determined based on the candidate's relevant experience. $105k - $135k MiraVista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25/hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You do

JOB TITLE: Project Manager JOB LOCATION: Springfield, MA Hybrid WAGE RANGE*: 60 - 68/ hour Must be w2 JOB NUMBER: 37719538 JOB DESCRIPTION You will partner closely with business leaders, operational teams, product teams, technology partners, and stakeholders across the organization to identify oppor

Job Description Scale ManagerF&G RecyclingPosition Summary:The Scale Manager is responsible for overseeing the daily operations and performance of the company's scale functions across multiple locations. This role serves as the primary liaison between the Finance Department, Operations, and Scale Operators, ensuring accurate data collection, reporting, customer service, and billing support. The Scale Manager will supervise and support Scale Operators, coordinate staffing, training, and coverage, promote operational consistency, and ensure compliance with company policies and procedures. This position will work closely with our Finance Team, Directors, Site Managers, and other operational leaders to support efficient transfer station and collection operations. This position requires availability during scale operating hours to provide operational support as needed, as well as the flexibility to work occasional Saturdays based on business needs.Compensation: $75,000-$85,000Benefits for working with F&G Recycling:401 (K), Roth, and Profit Sharing/Match PlansCompetitiveSalariessComprehensive medical, dental, vision, critical care, and accident insuranceShort/Long Term DisabilityFSA EligibilityTeleheltah an Mental Health SupportLife insurance options include a 100% employer-funded optionEmployee Assistance ProgramTraining and development opportunities with a growing family-owned companyYour Role:Oversee daily scale operations to ensure accurate and timely processing of inbound and outbound material transactionsEnsure scale tickets, customer information, pricing, and transaction records are entered accurately and consistentlyMonitor scale system performance and work with Finance and IT to resolve issuesStandardize scale house procedures and promote best practices across multiple locations/companiesAssist with troubleshooting operations and customer service issues related to the scaleProvide day-to-day supervision and support to Scale OperatorsCoordinate staffing schedules and assist with vacation coverage and shift assignmentsTrain new Scale Operators and provide ongoing coaching and developmentServe as a resource for Scale Operators regarding policies, procedures, and operational questionsAssist Directors and Site Managers with employee performance management and operational oversightParticipate in the hiring and interview process for Scale OperatorsServe as primary liaison between the Scale Operators and the Finance departmentWork closely with the Finance team to ensure accurate reporting, billing, customer accounts, and transaction reconciliationAssist with identifying and correcting discrepancies related to scale transactions and customer invoicingSupport month- and year-end reporting processes as neededGenerate operational reports and provide data analysis to managementPartner closely with Directors, Site Managers, and operational leadership to support business objectivesAssist with implementing operational improvements and process enhancementsMaintain confidentiality of company and customer informationMaintains reasonable, regular, punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), the Family and Medical Leave Act, and other federal, state, and local standardsAdapts to changing duties, as required, based on business needsYour Skills: Excellent communication, oral and written skillsGood interpersonal and leadership skillsAbility to pay attention to detail, be organized, and multitaskAble to work effectively with different teams throughout the CompanyRequirements:High School Diploma or GED3-5 years of experience in scale operations, waste and recycling, transportation, logistics, or related operationsProficiency in Microsoft OfficeMust be available during scale operating hours.Ability to work occasional Saturdays based on business needs.Physical Demands:Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) as well as be able to reach away from the body, push/pull force, and assume different positions throughout most of the workday.Required to exert physical effort in handling objects more or less than 40 pounds occasionally.Clarity of visionOur StoryF & G Recycling is dedicated to staying at the forefront of recycling and waste solutions. We are innovating every step of the way. From building the largest state-of-the-art recycling facility in the country and powering our buildings with solar energy, we are committed to you, our communities, and the planet.Our story started with a single truck. In 1974, founder Guy "Sonny" Antonacci and his wife, Mary Ann, started Somers Sanitation - named after our hometown of Somers, Connecticut. Today, three generations of family and a dedicated team of professionals are leading our companies into the future. While our fleet, facilities, services, and family have all grown, we take pride in continuing to operate our businesses based on the fundamental principle that has guided us since the beginning - to provide exceptional service and innovation to the communities and people we serve. Join a team committed to taking big leaps forward to remain at the forefront of sustainability. Some see waste. We see possibilities.F & G Recycling, LLC EEO Statement: The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.

Overview: Director Business Operations Location: Middlebury Job ID: 78583 Remote/Virtual Position: No Coverage Area: Middlebury/Farmington Find Your Passion and Purpose as a Full-Time Director Business Operations Salary: $97,000 - $107,000 Schedule: Monday - Friday 8am - 5pm What You Need to Know: Reimagine Your Career in Hospice Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together. Be the Director of Business Operations - Integration You Can Be If you meet these qualifications, we would love to meet you: • Bachelor's degree or equivalent experience., • Demonstrated finance experience and/or understanding, including financial goal setting, budget forecasting and implementation of controls to monitor progress toward financial goals., • Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines., • Ability to collaborate across disciplinary lines in the market place and within the agency, both at local and national levels., • Prior administrative experience dealing with business office issues; prior knowledge of hospice program requirements preferred. Responsibilities: As a Director of Business Operations, you will: • Under the direction of the Executive Director, the DBO manages the long-range planning for the hospice program. This includes: • Orchestrate strategy for expansion of the local program through development of market analysis to anticipate timing and need for geographic expansion and facilities to accommodate all levels of Hospice care. • Assist the Director, Business Development (DBD) in transitioning from long-range forecasts to the execution of mid and short-range strategic plans. • Collaborate with Talent Acquisition to ensure that staffing goals are consistent with patient care goals. • Provide assistance to Human Resources in managing promotion, retention and termination activities, ensuring that they are consistent with patient care goals and nationally developed staffing matrices. • Collaborate with Education to ensure that employees, as well as contracted providers, are familiar with the philosophy, goals, policies and procedures of the hospice program, and that their competencies and evaluations are properly maintained. • Participate in the orientation for new staff, regularly scheduled in-service education programs, and opportunities for continuing education for the staff as requested. • Provide supervision for office employees (Team Assistant, Administrative Assistant and Physician Support Specialist). • Responsible for ensuring that required pre-billing documentation is submitted by field staff and uploaded by Team Assistants in a timely, efficient manner. Our benefits include: • Medical, dental and vision coverage, • Paid time off and paid holidays, • Professional development opportunities, • Company-matching 401(k), • Flexible spending and health savings accounts, • Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app, • Programs to celebrate achievements, milestones and fellow employees, • Company store credit for your first AccentCare-branded scrubs for patient-facing employees, • And more! Why AccentCare?: Come As You Are • At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability. Posted Salary Range: USD $97,000.00 - USD $107,000.00 /Yr.

About the Role \n A boutique retirement planning practice in the West Springfield area is growing from a single-producer firm into a multi-advisor team and is adding an advisor who enjoys meeting new clients, educating them, and earning their business. Leads come in steadily through seminars, referrals, and marketing, so this person spends their time in front of prospects and clients. \n \n What This Person Does \n\n • Meets with prospects generated by the firm's seminars, referrals, and marketing\n, • Runs the full sales cycle, from the first conversation through planning, implementation, and onboarding\n, • Recommends retirement income solutions, primarily fixed index annuities, along with some AUM-based planning\n, • Builds long-term client relationships with an education-first approach\n, • Works closely with a small, close-knit team during a growth phase\n\n \n Compensation \n\n • Competitive base salary plus uncapped commission\n, • First-year total compensation targeted around $125-$150K, increasing from there\n\n \n Requirements \n\n • Series 65\n, • State life insurance license (can be obtained within the first 30 days of employment)\n, • Sales or client-facing experience in financial services\n, • Comfortable leading prospect meetings and closing business\n, • Based in or willing to commute to the West Springfield, MA area\n\n \n What Makes It Compelling \n\n • Steady lead flow from established marketing channels\n, • A small, close-knit team known for a people-first culture\n, • Real room to grow as the practice expands\n, • Meaningful work helping local families retire with confidence\n

Job Description Looking for a lead Teacher/Assistant Director to run daily operations and some classroom time at our small facility in Enfield CT Job would consist of monitoring classrooms, handling phones, doing tours, helping during breaktime, etc. We are a small center licensed for 27children. \nCompany Description We have been in this community for 28 years. It is a nice small town atmosphere that works together. Please feel free to email me at cathy@newenglandpreschool.com We have been in this community for 28 years. It is a nice small town atmosphere that works together. Please feel free to email me at\r\ncathy@newenglandpreschool.com

North - Field Remote \n Let’s go North, together. \n Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions. \n \n Associate Director – SaaS, Software & Payment Processing \n At North, we’re on a mission to be the easiest payments company to do business with - because let’s face it, running a restaurant or shop is already enough of a juggling act! That’s why we created the North Direct Field Sales (NDFS) team: to swoop in and save the day (or at least the checkout process). \n \n We are looking for a high-energy Associate Sales Director who lives for the thrill of the hunt and believes in leading from the front lines rather than behind a desk. This isn't your typical management gig; you’ll be a true player-coach, closing your own deals and crushing targets shoulder-to-shoulder with your squad to show them exactly how it’s done. \n \n As a techy superhero for local businesses, you’ll bring our state-of-the-art SaaS platform to life while acting as the ultimate mentor for a team of sales rockstars. You’ll spend your days dominating your local area and teaching your crew the secret sauce of the North sales cycle, all while remaining the absolute boss of your own flexible calendar. We are shaking up the way restaurants and retailers thrive, and we need a legend who can both architect a winning team and out-hustle the competition. \n \n The rewards are as big as your ambition because our North ’25 compensation plan is the undisputed heavyweight champion of the industry. You’ll stack weekly commissions and lifetime residuals while building real portfolio equity that ensures you own a genuine slice of the pie. Whether you’re funding a dream vacation or buying that giant inflatable flamingo for your pool, we make sure our leaders have the most lucrative comp in the game. Come join North, lead the pack, and help us create a future where payments are the least of a business owner’s worries! \n \n So if you’re ready to rock your neighborhood (or at least your sales territory), come join North and help us create a future where payments are the least of a business owner’s worries! \n \n What you’ll do: \n\n • Put together your ultimate playlist of local businesses and guide them through the entire sales cycle—first call to final high-five. Bonus points if you’re a lead-generation wizard.\n, • Forge rock-solid partnerships with local POS dealers, web designers, and BNI folks to build an unstoppable referral network.\n, • Perform demos so dazzling, prospects will feel like they’re front-row at a magic show.\n, • Team up with our awesome colleagues across North to make sure your promises turn into real results.\n, • Use Salesforce like a pro—think Jedi-level control over all your sales activities.\n, • Get to know the competition like it’s your favorite soap opera—and find ways to make North shine like polaris.\n\n \n What we need from you: \n\n • You’re at least 18 and have a valid driver’s license.\n, • Charisma that could charm the socks off anyone (plus strong communication, organizational, and presentation skills).\n, • Thrives in a fast-paced, startup vibe—where every day’s an adventure and “boring” doesn’t exist.\n, • A self-starter who can pivot on a dime and still shine brighter than the Vegas strip.\n, • Cold-calling and local canvassing experience? Even better.\n, • Sales experience preferred, especially if you’re the type who loves the thrill of the chase and the rush of the close.\n, • This is a remote field sales role, but you’ve gotta live in the area—no teleportation allowed (yet).\n\n \n Career path and perks: \n\n • We’re big fans of promoting from within. Sales leadership, business development, revenue operations—the sky’s the limit.\n, • W2 status with medical, dental, life, and disability insurance—so you can stay healthy and happy.\n, • First-year pros in the top 25% can expect $100,000–$150,000+ with uncapped weekly commissions, lifetime residuals, and portfolio equity. Show us the money!\n, • We’ve got shout-outs galore, with peer and company recognition programs to keep you feeling like the rockstar you are.\n, • A 401(k) with matching to help you save up for that future yacht (or that future hammock).\n\n \n Ready to start a fun and rewarding sales career? Apply now to join our rockstar sales team! \n Who we are: \n North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. \n \n What we offer: \n We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include: \n\n • Medical, Dental, & Vision Coverage\n, • 401(k) + Match\n, • Education Assistance\n, • Mental Health Support & Well-Being Program\n, • Company-funded Lifestyle Spending Account\n\n \n Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. \n At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer. \n \n To learn more about North, and our family of companies, visit our website: north.com

Job Title: Coordinator \n Salary Range: $20/Hour \n Location: Springfield, MA \n \n Join our Springfield, MA team as a Coordinator, supporting Home Health Aides, clients, and Case Managers through scheduling, staff coordination, and day-to-day administrative oversight. \n \n Requirements to Apply \n • 2 years of coordinator or related experience preferred \n • Bilingual Spanish required \n • Strong communication, telephone, leadership, and people skills \n • Ability to multitask, work independently, and learn company software \n This full-time, in-office Coordinator role supports home health services through staff scheduling, client communication, case coordination, and administrative supervision. \n \n Job Overview \n Coordinate Home Health Aide schedules, client services, documentation, payroll, staffing, and performance while maintaining quality care and communication. \n \n Benefits \n • $20/hour \n • Leadership and supervisory responsibilities \n • Opportunity to participate in recruitment, orientation, and staff development \n • In-person role with direct interaction across office and field teams \n \n Other Perks \n • Employee recruitment and orientation involvement \n • Participation in performance evaluations and disciplinary processes \n • Collaboration with clients, families, Case Managers, and community resources \n • Opportunity to improve home health service operations \n \n Where? \n Springfield, MA offers access to urban amenities, recreational opportunities, diverse communities, and convenient access to the broader New England region. \n \n Who Are We? \n Our client provides home health services, focusing on coordinating field staff, supporting clients, maintaining service quality, and ensuring effective care operations.

Join Us As a Director of Education! \n \n The Director of Education is responsible for the strategic planning, implementation, and evaluation of educational and training programs across the behavioral health hospital. This position ensures that all staff are trained in accordance with clinical best practices, regulatory requirements, hospital policies, and patient care standards. The Director of Education works closely with leadership, clinical teams, and regulatory bodies to maintain excellence in staff development and to promote a culture of continuous learning and professional growth. \n \n As a Director of Education: \n\n • Develop and manage the hospital’s annual education plan, aligning with organizational goals and regulatory standards.\n, • Coordinate and provide onboarding and orientation programs for all new hires.\n, • Design, implement, and evaluate ongoing training programs for clinical and non-clinical staff, including crisis intervention, trauma-informed care, de-escalation techniques, and compliance training (e.g., HIPAA, OSHA, Joint Commission standards).\n, • Collaborate with department heads to identify specific training needs and develop customized learning plans.\n, • Ensure staff maintain current licensures and certifications through continuing education and required in-service programs.\n, • Oversee training documentation and maintain records in accordance with accrediting and licensing bodies.\n, • Monitor and evaluate the effectiveness of educational programs and modify them based on feedback, outcomes, and quality improvement initiatives.\n, • Supervise education team members and external trainers, ensuring consistent delivery and quality of instruction.\n, • Participate in quality assurance and performance improvement (QAPI) activities related to training and education.\n, • Stay informed on the latest evidence-based practices, behavioral health trends, and regulatory updates.\n\n \n The Director of Education will have the following: \n\n • Education: Master’s Degree in Nursing. Doctorate preferred.\n, • Experience: Minimum of 5 years of experience in a behavioral health or psychiatric healthcare setting, with at least 3 years in an educational or leadership role preferred.\n, • Licensure/Certifications: Active state licensure in nursing required. CPR, CPI, or other crisis management certifications a plus.\n, • Skills:\n, • Strong understanding of behavioral health principles and treatment modalities.\n, • Excellent organizational, communication, and leadership skills.\n, • Ability to develop curriculum and use a variety of teaching methodologies.\n, • Proficient in Learning Management Systems (LMS) and Microsoft Office Suite.\n\n \n When you join the growing MiraVista team as a Director of Education you’ll receive: \n\n • Medical, Dental, and Vision\n, • 401(k) match\n, • Employer paid long term disability (LTD)\n, • Short term disability (STD)\n, • Employer paid life and AD&D Insurance\n, • Generous Paid Time Off\n, • Flexible Spending Account\n, • Tuition Reimbursement\n\n \n Pay Range: \n Compensation will be determined based on the candidate’s relevant experience. \n $105,000 - $135,000 \n \n \n MiraVista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description \n \n The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence. \n \n Wages: $18.50/hr. or $38,521.60 + benefits + bonuses based on performance/sales. \n \n Qualifications: \n High School diploma or equivalent is required. A valid driver’s license is required. Strong computer skills and multitasking skills are needed. Excellent written and spoken communication. \n \n Apply today and shift your career into drive for tomorrow! \n \n Benefits and Perks: \n Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: \n\n • Up to 40% off the base rate of any standard Hertz rental\n, • Medical, Dental & Vision plan options\n, • Retirement programs, including 401(k) employer matching\n, • Paid Parental Leave & Adoption Assistance\n, • Employee Assistance Program for employees & family\n, • Educational Reimbursement & Discounts\n, • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness\n, • Perks & Discounts –Theme Park Tickets, Gym Discounts & more\n\n \n It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things. \n \n Please know all MA postings must include this language every time. As a safety net, I run the audit every week and have to report any that are not in compliance. After Updating the two below, please let me know and I will re-run the report. If you have any questions please let me know. \n \n About Us \n The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. \n \n US EEO STATEMENT \n At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. \n Individuals are encouraged to apply for positions because of the characteristics that make them unique. \n EOE, including disability/veteran \n It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

POSITION SUMMARY: \n The Assistant Project Manager supports the Project Manager and Operations team in planning, executing, and monitoring construction projects. This role involves tracking project progress, coordinating with field staff and subcontractors, assisting with budgeting and procurement, and ensuring safety and quality standards are met throughout the project lifecycle. \n ACCOUNTABILITIES: \n\n • Support the project manager\n, • Information management (operations processes)\n\n RESPONSIBILITIES: \n\n • Assist in managing project teams, tracking progress, and ensuring quality control throughout the project lifecycle\n, • Work with the supervisor to develop project plans, including scope, goals, deliverables, resources, budget, and timeline\n, • Monitor and manage project scope, ensuring changes are documented and approved\n, • Track project progress, provide regular status reports, and communicate with stakeholders\n, • Collaborate with Keiter field supervisors, staff, subcontractors, and vendors to facilitate project progress\n, • Review and interpret plans and specifications to ensure proper execution\n, • Organize and lead progress meetings with internal teams, clients, architects, and other stakeholders\n, • Assist with procurement, scheduling, and coordination of materials and resources.\n, • Oversee project budgets and financials, including preparing invoices, estimates, and procurement documentation\n, • Conduct site inspections to ensure safety compliance and eliminate potential hazards.\n, • Ensure adherence to safety regulations and company policies\n, • Support project administration, including RFIs, meeting minutes, and daily logs\n, • Act as a key team member to maintain workflow, meet deadlines, and uphold quality standards\n\n QUALIFICATIONS\n Certifications/Skills \n\n • OSHA 10\n, • Basic Hand and cordless tools \n, • Valid driver’s license\n, • Massachusetts Construction Supervisors License (CSL)-optional \n\n \n Education \n Undergraduate Degree in Building or Construction Management is preferred \n \n Experience \n\n • Prior experience in project management teams or administrative roles \n, • Experience with construction management and accounting systems preferred\n\n \n Physical Requirements \n\n • Occasionally lift or move up to 50 pounds \n, • Regularly required to sit, talk, listen, walk, stand, climb, balance, stoop, kneel, crouch, reach, or crawl \n, • Use hands and fingers to operate tools and other business machines\n\n \n Classification: Exempt \n Compensation: Commensurate with experience \n \n Keiter Corporation and Hatfield Construction are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. \n

We are seeking an experienced IT Services Manager to oversee and lead both the Field Services and Service Desk teams, ensuring reliable, responsive, and customer-focused IT support across the organization. This role will be responsible for day-to-day service delivery, team leadership, incident and request management, and continuous improvement of IT support operations. This is a direct hire role and mostly onsite in Springfield, MA. \n \n The ideal candidate will have a strong background in IT service management, desktop/endpoint support, service desk operations, and field support, along with proven experience managing technical teams and working directly with business stakeholders. \n \n Key Responsibilities \n\n • Lead and manage the Service Desk and Field Services teams, providing direction, coaching, performance management, and technical leadership.\n, • Oversee day-to-day IT support operations, ensuring incidents, service requests, and escalations are resolved within established SLAs.\n, • Manage onsite and remote support for desktops, laptops, mobile devices, printers, conference room technology, and other end-user equipment.\n, • Coordinate field services activities, including hardware deployments, installations, moves/adds/changes, troubleshooting, and site support.\n, • Establish and monitor service desk metrics, including ticket volume, response/resolution times, SLA performance, customer satisfaction, and first-call resolution.\n\n Required Qualifications \n\n • Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent professional experience.\n, • 5+ years of experience in IT support, service desk, desktop support, or field services.\n, • 2+ years of experience managing or supervising IT support teams.\n, • Strong understanding of IT service management and ITIL principles.\n\n

We are seeking an experienced Senior Business Analyst to support complex policy conversion and migration initiatives. This role will work across business and technology teams to define requirements, develop conversion and mapping logic, support testing, and ensure data and regulatory accuracy as policies are migrated from legacy systems to a target policy administration platform. \n \n The ideal candidate will have strong business analysis skills, experience with policy administration or policy migration, and the ability to work effectively with business stakeholders, developers, ETL teams, and technology partners. \n \n Key Responsibilities \n\n • Define business and system scope and objectives for policy conversion, target system, and downstream system workstreams based on user needs and applicable industry and regulatory requirements.\n, • Facilitate, document, and translate business needs into clear business and system requirements.\n, • Develop or modify conversion rules, mapping logic, and system procedures to address complex issues between legacy source systems and target policy administration platforms.\n, • Analyze business and user needs and translate requirements into specifications for extraction, ETL, transaction files, and target system conversion logic.\n, • Work closely with business analysts, developers, ETL teams, and technology partners to identify and resolve conversion-related issues.\n, • Provide guidance and support to less-experienced Business Analysts working on conversion, target system, and downstream system initiatives.\n, • Analyze policy migration requirements while considering business impacts associated with new products and functionality being introduced to the target system.\n, • Partner with development teams to formulate technical requirements for new target system functionality supporting migrated and newly created products.\n, • Ensure data, calculation, and regulatory accuracy throughout the conversion and cycle-up process.\n, • Audit and balance converted policy data between source and target systems and investigate discrepancies.\n, • Develop a strong understanding of conversion logic, cycle-up methodology, and calculations used across source and target policy administration systems.\n, • Participate in meetings with policy administration system vendors regarding functionality required to support migrated products.\n, • Consult with business and IT teams to resolve issues identified during conversion testing, audit and balance activities, and production.\n, • Participate in test planning, development, and execution for conversion, integration, and application testing.\n, • Understand technical dependencies across conversion, target, and downstream systems and help develop solutions to migration challenges.\n, • Collaborate with stakeholders to influence and align requirements across conversion, target system, and downstream workstreams.\n, • Lead or consult on escalated conversion and production support issues, including root cause analysis.\n, • Assist business and technology team members in understanding conversion, target system, and downstream system requirements.\n, • Manage multiple project tasks independently in a fast-paced environment supporting complex, high-volume policy migrations.\n, • Participate throughout all phases of migration project planning, development, testing, audit, and balancing activities.\n, • Demonstrate accountability, adaptability, strong business acumen, collaboration, and the ability to work through complex challenges.\n\n \n Qualifications \n\n • Strong Business Analysis experience supporting complex system implementations, conversions, or migrations.\n, • Experience working with policy administration systems and/or insurance-related systems.\n, • Experience documenting business and system requirements and translating business needs into technical requirements.\n, • Understanding of data conversion, ETL processes, mapping logic, and system interfaces.\n, • Experience with data validation, reconciliation, audit, and balancing activities.\n, • Experience supporting system testing, including conversion, integration, and application testing.\n, • Ability to work effectively with both business and technical teams.\n, • Strong analytical, problem-solving, and communication skills.\n, • Ability to manage multiple priorities and work independently in a fast-paced project environment.\n, • Experience working with high-volume data or policy migrations is preferred.\n, • Knowledge of insurance industry and regulatory requirements is preferred.\n\n \n What You'll Bring \n\n • Strong analytical and problem-solving abilities\n, • Excellent requirements documentation skills\n, • Ability to bridge business needs and technical solutions\n, • Experience working across multiple teams and stakeholders\n, • Attention to data accuracy and detail\n, • Ability to identify dependencies and resolve complex migration issues\n, • Strong communication and collaboration skills\n, • Ability to operate independently while supporting broader project objectives\n\n

Project Manager \n 6-12 Month Contract \n Hybrid – 2-3 days in Springfield, MA \n \n *We cannot work with 3rd Party Employers with this client* \n \n We are seeking an experienced Project Manager to lead and drive cross-functional process improvement initiatives focused on enhancing IT test environments, test data management, and testing processes. This role is responsible for planning, coordinating, and executing projects that improve operational efficiency, accelerate speed to market, and support the delivery of high-quality software solutions. The Project Manager will oversee project plans, timelines, risks, dependencies, governance, and stakeholder communications while ensuring accountability and successful execution across multiple teams. Partnering closely with business and operational leaders, this individual will facilitate alignment, implement process standardization and continuous improvement initiatives, support organizational change management efforts, and measure business outcomes to drive sustainable results. Success in this role requires strong leadership, collaboration, problem-solving, and communication skills, with a focus on fostering a culture of accountability, transparency, and continuous improvement. \n \n The Minimum Qualifications \n\n • 5+ years of project management, process improvement, operations, business transformation, or related experience.\n, • Experience leading cross-functional initiatives involving multiple stakeholders and competing priorities.\n, • Proven ability to manage project plans, action registers, timelines, and deliverables.\n, • Strong facilitation, communication, organizational, and problem-solving skills.\n, • Experience creating executive-level reporting and status communications.\n\n \n The Ideal Qualifications \n\n • PMP, CAPM, Lean, Lean Six Sigma, Agile, or equivalent certification.\n, • Experience working with/managing IS providers.\n, • QA/Testing background is a strong plus.\n, • Experience leading operational excellence, process improvement, or business transformation initiatives.\n, • Strong stakeholder management and influencing skills.\n, • Ability to drive accountability and results in a matrixed environment without direct authority.\n, • Experience utilizing project management and reporting tools to track execution and performance.\n, • Financial Services, Insurance, Operations, or Technology industry experience.\n

Our excellent enterprise client seeks a Project Manager – IT – Mastery for a 9 month+ W2 Hybrid contract in Springfield, MA. As the IT PM you will be supporting a product development initiative focused on Testing, QA Data, Environment Management, and Data Management. \n MUST BE ABLE TO WORK ON OUR W2. NO AGENCIES. \n The project supports Life & Annuities products, including areas such as Administration, Underwriting, and Delivery. \n Seeking a strong Project Manager who can drive roadmaps, prioritization, project plans, milestones, dependencies, and execution across short- and long-term initiatives. \n Strong understanding of system integrations and testing environments is important, along with the ability to understand and improve project/process practices. \n The role will work closely with a QA team offshore, while maintaining primary collaboration with the Springfield office. \n A 13-week assessment in conjunction with an assessment consultant is part of the project, requiring strong planning, tracking, stakeholder coordination, and execution. \n The Team \n You will partner closely with business leaders, operational teams, product teams, technology partners, and stakeholders across the organization to identify opportunities for improvement, implement solutions, and drive adoption of new ways of working. This role helps ensure that strategic and operational initiatives are delivered consistently, efficiently, and with clear accountability. \n Skills: \n The Minimum Qualifications \n\n • Bachelor's degree or equivalent experience.\n, • 5+ years of project management, process improvement, operations, business transformation, or related experience.\n, • Experience leading cross-functional initiatives involving multiple stakeholders and competing priorities.\n, • Proven ability to manage project plans, action registers, timelines, and deliverables.\n, • Strong facilitation, communication, organizational, and problem-solving skills.\n, • Experience creating executive-level reporting, dashboards and status communications.\n\n The Ideal Qualifications \n\n • PMP, CAPM, Lean, Lean Six Sigma, Agile, or equivalent certification.\n, • Experience leading operational excellence, process improvement, or business transformation initiatives.\n, • Strong stakeholder management and influencing skills.\n, • Ability to drive accountability and results in a matrixed environment without direct authority.\n, • Experience utilizing project management and reporting tools to track execution and performance.\n, • Financial Services, Insurance, Operations, or Technology industry experience.\n\n \n \n

About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Overview: The Operations Coordinator communicates daily transportation activities to the team to ensure service and delivery goals are achieved on time. This position can be responsible for various aspects of dispatch including fielding incoming calls from employees and customers, routing of drivers, and account/customer resolution. Responsibilities: • Communicate information and instructions to drivers (schedules, route changes, road conditions, accidents, emergencies, etc.) informing them of a variety of situations that may impact their scheduled services or deliveries, • Handle all customer call-ins and updates customer on expected delivery/service times, • Make outgoing calls to customers regarding issues such as locked gates and missed services, • Support drivers during reported emergencies and provide appropriate resources to assist with issues, • Work with the customer service department on scheduling deliveries or services, • Post route & pick-ups and deliveries and sequences routes & pick up and deliveries as needed, • Review driver manifests at end of day to ensure that pencil notes have been documented and work with drivers to capture delivery/service information, • Conduct route check in to ensure that all information on the manifest is accurate and complete so that it can be posted properly, • Keep Operations Manager updated on issues and resolution of issues, • Perform other duties as assigned Qualifications:, • Customer Service, • Teamwork, • Organization, • Time Management, • Communications, • Decision Making and Problem Solving Physical Requirements:, • Sit while answering phones or reply to emails, • Use hands and fingers to handle, control or feel objects tools or controls, • Repeat the same movements when entering data, • See details of objects that are less than a few feet away, • Speak clearly so listeners can understand, • Understand the speech of another person, • Focus on one source of sound and ignore others, • Hear sounds and recognize the difference between them, • See differences between colors, shades and brightness Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits: • Holiday & Paid Time Off (pro-rated for Part-Time employees), • Medical/Pharmacy, • Dental, • Vision, • Employer-Paid Short-Term Disability, • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment, • Voluntary Employee Life & Accidental Death and Dismemberment, • Voluntary Spousal Life, • Voluntary Dependent Life, • Hospital Indemnity, Accident and Critical Illness, • Commuter/Transit Account, • Healthcare Flexible Spending Account, • Dependent Care Flexible Spending Account, • Health Savings Account, • 401(k) with employer match, • Employer-Paid Employee Assistance Program (EAP), • Employee Discounts Salary Range: $16.58 – $22.38 / hour Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements. United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

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Job Description Milestone Funeral Partners is seeking a compassionate, service-driven Funeral Director to join our growing team in Springfield, MA. This full-time opportunity offers competitive compensation, comprehensive benefits, and the chance to build a meaningful career with one of the Northeast’s leading funeral service organizations. This position will primarily provide services at Messier Funeral Home and Brunelle Funeral Home, with occasional support at other Milestone Funeral Partners locations as business needs require. Why Join Milestone? When you join Milestone, you're becoming part of a team that is deeply connected to the communities we serve. Every day, your work helps families navigate some of life's most difficult moments with compassion, dignity, and exceptional care. We value your expertise, invest in your growth, and help you build a career with purpose. About the Role As a Funeral Director, you'll play a vital role in guiding families through one of life's most difficult moments with compassion, professionalism, and exceptional attention to detail. You'll meet with families to arrange meaningful funeral services, coordinate every aspect of the service experience, oversee the care and preparation of the deceased, and ensure each family's wishes are honored with dignity and respect. This role is ideal for a licensed professional who combines strong organizational skills with genuine empathy and a commitment to serving others. You'll collaborate closely with fellow funeral professionals, local clergy, cemeteries, crematories, and community partners while contributing to the daily success of the funeral home and delivering the highest standard of care to every family we serve. Current & active state Funeral Director licensure is required. Evening, weekend, holiday, and on-call responsibilities may be required. What You'll Do Funeral Service Arrangement & Coordination • Guide families through the funeral arrangement process with empathy, clarity, and professionalism while understanding their needs, preferences, and cultural or religious traditions, • Plan and coordinate all logistical aspects of funeral, memorial, and graveside services, • Collaborate with cemeteries, crematories, clergy, celebrants, and other service providers, • Ensure transportation, preparation, and service timelines are executed seamlessly Care of the Deceased • Oversee the respectful preparation, presentation, and handling of the deceased, • Ensure all standards of dignity, professionalism, and regulatory compliance are maintained throughout the care process Compliance & Documentation • Prepare and file required legal documents, including death certificates, permits, and related records, • Maintain accurate arrangement files and administrative documentation, • Ensure compliance with state funeral service regulations, health and safety standards, and company policies What You’ll Bring Required Qualifications • Active Funeral Director license as required by state regulations, • Valid driver's license and acceptable driving record, • Demonstrated experience in funeral service or a related field, • Strong understanding of funeral service laws, regulations, and ethical standards, • Excellent communication and interpersonal abilities, • Ability to manage multiple arrangements while maintaining exceptional attention to detail, • A compassionate, team-oriented approach and a genuine commitment to serving families with dignity and respect Benefits & Perks Our employees enjoy a competitive compensation package, comprehensive medical, dental, and vision coverage, paid time off and holidays, retirement savings plan (401k), access to an Employee Assistance Program (EAP), and more. About Our Team At Milestone Funeral Partners, our employees are our greatest investment. Across every location, our leaders are committed to creating an environment where staff feel supported, trusted, and empowered to grow. We provide the tools, training, and opportunities needed to build rewarding careers while nurturing a culture of collaboration, respect, and continuous learning.