Management jobs in Paterson, New Jersey - Page 16Crear alertas

Key Responsibilities Support the onboarding process of new groups from application through to successful enrollment Assist customers with their annual benefits renewal process and any coverage or carrier changes Utilize phone, text, and email to provide proactive onboarding support and reconcile

Key Responsibilities Lead and develop a team of enterprise Account Executives focused on value-based selling and deal strategy Drive revenue performance by managing pipeline health and executing territory plans Establish sales excellence standards through data-driven decision-making and accurate

Key Responsibilities Oversee the creation and governance of product, operational, and compliance materials Implement a scalable strategy for accuracy, consistency, and version control across teams Lead the development and execution of the quality management strategy aligned with organizational g

A company is looking for a Business Analyst II - Corporate Real Estate. Key Responsibilities Sources, compiles, and interprets data to analyze for accuracy and efficiencies Provides operational support by responding to inquiries and identifying issues to improve practices Determines business nee

A company is looking for a Client Onboarding Project Manager (known internally as a New Client Onboarding Specialist).Key Responsibilities Own the onboarding process from client sign-up through completion, managing timelines and removing blockers Serve as the primary point of contact for clients,

Public Sector operations or business development Bachelor's degree in Business, Public Administration, Computer Science, or a related field, or 14+ years of relevant experience in U. A company is looking for a Director of Public Sector Operations. Key Responsibilities Oversee and coordinate busin

A company is looking for a Business Transformation Manager to drive alignment across teams and processes for nonprofit customers.

Key Responsibilities Lead and mentor a team of Solutions Engineers for enterprise and strategic accounts Define and execute the regional pre-sales strategy in alignment with global leadership Collaborate with various departments to influence product roadmap and deliver technical content Require

Director of Revenue Operations & Business Analytics. Key Responsibilities Design and operate GTM processes and metrics to drive predictable revenue and improve pipeline health Align cross-functional teams around shared definitions, metrics, and expectations to enhance execution quality Develop d

A company is looking for a Director of Site Reliability Engineering (SRE).

Key Responsibilities Own and manage the product roadmap for marketing technology, focusing on Salesforce Marketing Cloud and its integrations Translate growth strategies into actionable epics, user stories, and tickets with defined metrics and criteria Collaborate with cross-functional teams to

Key Responsibilities Supervise a team of analysts providing support for the Epic Hospital Billing application Lead troubleshooting, production support, and system maintenance activities Manage projects using recognized project management methodologies, including planning and implementation Requ

A company is looking for a Strategic Account Executive - Healthcare East.

A company is looking for an Account Executive (Technical Sales) to drive sales of Pipe-Flo software and services in a designated U.

Job Description Company Overview World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary The Senior Associate Client Representative supports the daily management of a high-volume Commercial Lines book of select business. Under the direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention. Essential Duties and Responsibilities * Supports lead servicer in effectively managing a high-volume book of business ensuring all required tasks are completed accurately and on-time to meet the client needs. * Set up and maintain accurate account details, contacts, and policy information in EPIC * Attach, organize, and name documents in EPIC * Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change requests, etc. * Endorse policy in EPIC * Create activities in EPIC and assign applicable team-member. Other Responsibilities, as applicable: * Order loss runs from carriers * Generate and send proofs to holder, if requested (from EPIC or CSR24) * Check policy per policy check workflow and complete checklist * Check endorsement against request * Document maintenance/retrieval Qualifications * Work Experience * 2+ years’ experience in Commercial Property and Casualty * Licensed or obtaining state Property & Casualty insurance license within a specified time frame * Knowledge of Excel, Word, and other MS Office products to include basic formatting * Able to learn coverage fundamentals. * Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems. * Seeks to obtain industry information, new product information, coverage, and technology to continuously improve knowledge performance. * Strong written, oral, and interpersonal communication skills. * Able to follow a well-established and familiar set of activities and/or process to derive a solution. * Sets priorities and manages workflow to ensure effective, timely, and efficient service delivery. * Works to achieve stated objectives and delivers results at the close direction of a senior team member. * HS Diploma or equivalent Physical Demands & Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally. Compensation This position is located in New Jersey. The base salary for this position at the time of this posting may range from $60,000 to $65,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-MA1 Powered by JazzHR p3IAr0dVug

A company is looking for a Freight Coordinator, Mandarin + English. Key Responsibilities Serve as the primary transportation liaison for brand partners, coordinating ocean, port, and dray operations Establish and maintain SOPs and communication channels to drive process consistency Monitor and r

A company is looking for an Inbound Patient Account Services Coordinator (Remote). Key Responsibilities Provide high-level customer service and resolve patient billing questions Assist patients in navigating billing and reimbursement processes Document interactions accurately and follow up on pa

Key Responsibilities Support requirements gathering for existing Environmental Solutions products Research client needs related to the Paris Agreement and Article 6 across various markets Assist in drafting responses for RFPs and client proposals, and support client meetings Required Qualificat

A company is looking for a Senior Art Director to oversee the creative vision and execution of projects, particularly in social media content. Key Responsibilities Support creative and social media brainstorming sessions Develop creative content for digital and social media platforms Stay update

A company is looking for a Procurement Manager (contract-to-hire).

A company is looking for an Academic and Finance Advisor I.

A company is looking for a Manager, Project Management to lead end-to-end project management from concept to execution.Key Responsibilities Manage key workstreams within complex programs, ensuring projects stay on track financially and operationally Support budget tracking and financial reporting

A company is looking for an AI Product Manager (Remote).

A company is looking for a Project Manager, Client Services.Key Responsibilities Lead the delivery of client projects, ensuring timely completion within scope and budget Coordinate cross-functional teams and manage project plans aligned to client goals Maintain project documentation and support

A company is looking for a Part-Time Special Project Manager to support a three-year initiative focused on stroke prevention and education in Hawai'i.Key Responsibilities Collaborate with community leaders to gather insights on cultural beliefs and health literacy regarding stroke and hypertension

A company is looking for a Quality Assurance Manager to lead and enhance the Quality Assurance program within Operations. Key Responsibilities Lead and manage QA Analysts, ensuring adherence to quality standards and performance goals Oversee the development and continuous improvement of audit too

CPA, CA, ACA, ACCA) Strong audit and assurance experience, ideally in public practice or an audit-regulated environment Good understanding of audit methodology and regulatory expectations Strong research skills and ability to synthesize information from various sources Previous exposure to the U

A company is looking for an Operations Workforce Manager for its Contact Center. Key Responsibilities Lead and develop a team of WFM analysts, collaborating with call center managers to address staffing challenges Analyze historical data to forecast call volumes and create staffing plans to meet

Key Responsibilities Manage and mentor the Product Operations Manager and oversee product launches and customer feedback programs Own and evolve the product operating model, ensuring operational clarity and accountability across teams Launch and manage the Voice of Customer program to gather and

Job Description Job Summary: The Customer Service Supervisor is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Supervisor plays a pivotal role in steering the customer service team towards excellence in the aftermarket auto collision parts industry. This position involves managing the day-to-day operations of the customer service department, developing and implementing strategies to enhance customer satisfaction, and leading a team of customer service professionals. Supervisory Responsibilities: • Customer Care Agents and Leads Duties/Responsibilities: Customer Care Management: • Team Management: Oversee the customer service team, including hiring, training, mentoring, and conducting performance evaluations., • Operational Oversight: Manage daily operations of the customer service department, ensuring effective handling of customer inquiries and issues., • Strategy Development: Develop and implement customer service strategies that align with company goals and enhance customer satisfaction., • Quality Control: Monitor and evaluate team performance, ensuring adherence to quality standards and customer service protocols., • Problem Resolution: Handle complex customer complaints or issues; make decisions that balance customer satisfaction and company policy., • Process Improvement: Continuously assess and improve customer service operations and procedures for greater efficiency and effectiveness., • Reporting and Analytics: Analyze customer service metrics, prepare reports for management, and use data to inform strategic decisions, • Cross-Departmental Collaboration: Collaborate with other departments to streamline service delivery and address operational challenges., • Departmental Development: Coach and develop direct reports by delegating task to enhance and achieve long term professional goals Salary - $63,000 - $68,000 Required Skills/Abilities: -Bilingual - English/Spanish -High school diploma or equivalent. • 5+ years of customer service experience, with at least 2-3 years in a supervisory role, preferably in the automotive or collision parts industry., • Demonstrated leadership and team management skills., • Proven experience in customer service management, preferably in a distribution or automotive industry., • Previous experience in managing an accounting department and or customer care is highly desirable., • Excellent leadership and team management skills., • Exceptional customer service and problem-solving abilities., • Solid understanding of accounting principles., • Proficiency in enterprise resource planning (ERP) systems., • Strong analytical and decision-making skills., • Excellent communication and interpersonal skills. Personal/Professional Attributes: • Strong leadership, team building, and interpersonal skills., • Excellent problem-solving, organizational, and decision-making abilities., • Proficient in CRM systems, data analysis, and reporting., • Ability to develop and implement strategic plans., • Proactive and customer-centric approach., • High level of professionalism and ethical conduct., • Resilience and adaptability in a dynamic environment., • Commitment to ongoing learning and development FLSA Status: Exempt Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Empire Auto Parts participates in E-verify. Link:

A company is looking for a Project Manager (TS/SCI) to oversee the development of software applications.Key Responsibilities Plan, track, and manage software application development projects using GitLab and Azure DevOps Collaborate with developers, QA, and business stakeholders to gather and cla

A company is looking for a Global Account Director to drive growth and retention for its enterprise multi-location customer base.

A company is looking for a PL Product Manager to drive profitable growth across new and existing insurance markets.Key Responsibilities Own P&L for multiple states and drive business growth across all insurance lines Execute state and product strategies, optimizing customer experience, retention,

A company is looking for a Sr. Manager, Sales Development for their Biotech Solutions team. Key Responsibilities: Lead a team of global business development associates and establish a vision and strategy for the Biotech Solutions team Create and implement strategic sales plans to grow market presence and achieve sales targets Establish strong connections with key customers and collaborate with cross-functional teams on sales strategies Required Qualifications: Proven track record of success in sales, preferably in the pharmaceutical or healthcare industry 5-8 years minimum leadership experience with exceptional team management skills Strong ability to understand and analyze business operations Experience in a fast-paced and dynamic environment

A company is looking for a Director of Growth Marketing to lead their marketing team. Key Responsibilities Develop and execute an omni-channel growth marketing strategy to drive sales Define and monitor KPIs using advanced attribution models to optimize marketing performance Lead a team and oversee all digital channels while fostering a culture of innovation Required Qualifications 10+ years of experience in digital and growth marketing, preferably in healthcare or regulated industries Proven success in driving growth through various digital marketing channels Strong analytical skills to interpret data and present insights to leadership Experience managing teams and collaborating with cross-functional partners Bachelor's degree required; MBA or advanced degree is a plus

The Director of Finance will oversee the day-to-day operation of the Accounting office, including Accounts Payable and cash functions. A bachelor’s degree in Accounting or Finance. Track, evaluate, and interpret financial information and make recommendations to maximize profitability and ensur

A company is looking for a Healthcare Senior Research / Campaign Coordinator. Key Responsibilities Lead implementation of research projects and campaigns related to private equity in healthcare Produce high-quality research and public-facing materials for various stakeholders Collaborate with in

Key Responsibilities Lead end-to-end project management for websites, applications, and AI-integrated initiatives Architect and oversee implementation of agentic AI systems and workflows Collaborate with teams to identify opportunities for AI-enhanced solutions across platforms Required Qualifi

Job Description About Us Atlantic is a managed services company founded nearly 70 years ago. While Atlantic’s offerings have evolved over the years with technology, our profound sense of urgency and unparalleled commitment to customer service has been a constant. Atlantic is focused on designing and delivering innovative solutions that improve our partners’ security and productivity. Atlantic’s IT Division is a key growth driver at Atlantic and a focal point of our strategy and investment. Our “Obsessed with Excellence” tag line defines our corporate culture, which, along with our vendor partnerships, curated solutions and exceptionally talented team members, differentiates us from our competition. Atlantic looks for hard-working and motivated candidates with a strong foundation of soft-skills who do not view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to achieve your career goals, you are a great fit for Atlantic! Position Overview – Customer Success Manager (CSM) As a CSM, your primary responsibility is to build and maintain strong, strategic relationships with a designated portfolio of managed services clients. You will serve as a trusted advisor to key stakeholders and business leaders, ensuring clients achieve maximum value from our services while aligning technology strategies with their business goals. Through regular engagement and a deep understanding of each client’s environment and objectives, you will act as the primary liaison between the client and our internal technical teams. Your role is both consultative and facilitative—bridging the gap between business needs and technical execution, driving satisfaction, and identifying opportunities for added value. Your core objectives in this role include: • Client Success & Value Realization – Help clients understand, measure, and maximize the business value delivered by our services and solutions., • Relationship Management & Retention – Foster long-term relationships that result in high levels of client retention and advocacy., • Issue Management & Escalation – Own and resolve client concerns outside the scope of standard service tickets, acting as an escalation point for issues requiring strategic or high-touch attention., • Strategic Growth Enablement – Identify and support cross-sell and up-sell opportunities that drive client growth and deepen engagement with our services., • Client Technical Strategy & Alignment – Translate business goals into actionable technology strategies. Guide clients in making informed IT decisions and roadmaps. Responsibilities and Duties • Develop and maintain strong relationships with clients, understanding their business needs and objectives., • Monitor customer health metrics, identify (and report and help to report and solve) potential issues, and proactively provide solutions to ensure client success, top drive client retention, • Conduct regular check-ins with clients to assess their satisfaction and gather feedback for service improvements, including the preparation and delivery of Quarterly Business Reviews., • Develop an understanding of our products and services sufficient to effectively educate clients on their value., • Collaborate with the technical teams to tailor solutions to meet client’s technical and business requirements., • Manage and resolve customer concerns and escalations in a timely and empathetic manner., • Identify opportunities for upselling and cross-selling within assigned client base., • Bachelor’s degree in Business, Communications, or a related field., • At least 2-3 years (for CSM) 3+ years (for TAM) of experience in IT business to business (B2B) client success, account management, service delivery or a similar client-facing role (preferably within the MSP industry)., • Strong interpersonal skills with a customer-focused attitude., • Excellent communication, presentation and organizational skills., • The ability to manage effectively many accounts and prioritize tasks., • A good understanding of the landscape of IT services and products at a high-level., • Strong problem solving skills and a strategic mindset., • Proficiency in ConnectWise and Microsoft Office Suite., • Experience with customer success software and tools., • Knowledge of MSP industry trends and challenges., • Competitive salary and benefits package., • As a full-time employee, you will be eligible for our comprehensive benefits program, which includes: • Medical, dental, and vision insurance plans, • 401(k) plan with Principal Financial, • Health FSA (Traditional and Limited Purpose Accounts), • HSA, • Dependent Care FSA, • Transportation Reimbursement Plans (Commuter/Parking), • Employer paid Basic Life Insurance $50,000, • Voluntary Benefits – Life & ADD, STD & LTD, Hospital, Accident, Cancer & Critical Illness, Legal, Identity Protection, Auto & Home, Pet Wellness plans, etc., • Plus, employee perks such as discounts through Savings Marketplace in addition to EAP & HealthAdvocate services, • Paid time off • Opportunities for professional growth and development., • A dynamic and supportive work environment., • An opportunity to work with leading-edge technology and a talented team.

Job Description Want to join an expanding company in one of the world’s fastest-growing industries? GENLED Brands is a global LED manufacturer with factories on three continents, producing architectural and signage lighting solutions sold in 66 countries. And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our team in East Rutherford, NJ. GENLED Brands is comprised of AgiLight, established in 2003, and Acolyte, which opened in 2009. GENLED Brands has invested heavily in new equipment and facilities. Now it's time for us to make a similar investment in people. Join a highly motivated, dedicated and friendly team with lots of advancement opportunities around the globe as we strive to provide our customers with a best-in-class experience. Responsibilities: • Join a dynamic team as a Customer Success Manager, fostering client relationships and ensuring satisfaction in the LED lighting industry., • Develop and present comprehensive reports and findings for executive-level meetings and quarterly business reviews., • Oversee daily customer service operations, ensuring seamless interactions across email, phone and online platforms., • Handle escalated customer concerns and resolve issues with professionalism and efficiency, • Work closely with the sales team to assist customers and help drive conversations., • Train and supervise customer service representatives, fostering a supportive and high-performing team., • Collaborate with logistics and warehouse teams to ensure smooth order fulfillment and delivery processes., • Utilize customer service software such as Great Plains and Asana., • Manage a portfolio of clients, addressing inquiries and providing tailored solutions to enhance their experience and retention., • Collaborate with internal teams to streamline processes and deliver exceptional service to clients., • Contribute to a fast-paced, innovative environment, driving customer satisfaction and organizational growth., • Associate’s degree in business or relevant discipline with a minimum of 2 years of Customer Service Management and Sales Operations experience., • Proven track record (knowledge of LED signage or LED architectural lighting industry is a plus), • Working knowledge of Microsoft Dynamics, • Self-motivated, able to independently manage various activities with minimal supervision., • Customer-oriented mindset, • Excellent communication, listening and collaboration skills with a problem-solving mindset., • Competitive compensation (based on experience), • Comprehensive medical, dental and vision insurance, • Employer-paid life insurance, • 401(k) employer contribution, • Paid time off and holidays, • Dynamic work environment, • Opportunity for advancement, • Salary: 75k - 90k

Job DescriptionDescription: Summary: The Customer Success Manager is responsible for growing and adding a book of businesses by developing and nurturing the relationship between the Company’s existing and new clients. This position will be a subject matter expert on the client organization and client structure. This position requires organizational skills, attention to detail, and impactful interpersonal skills both within and outside the organization. Ideally candidates are located near our NJ or NY offices but we are also open to facilities professionals located in other geographies. Job Responsibilities: • Negotiate contracts and close agreements to maximize profit., • Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors with assigned clients., • Take ownership of the designated client accounts, managing a ‘book of business’ through their SLAs (Service Level Agreements), RFIs (Request for Information), and RFPs (Request for Proposals) processes and requirements., • Understand, interpret, and accommodate varied KPIs (Key Performance Indicators) as dictated by the designated clients., • Consistently review designated existing client accounts, identifying opportunities for new business ventures and upselling services to better serve their needs and exceed sales quotas., • Ensure the timely and successful delivery of our solutions according to customer needs and objectives., • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders., • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) and prepare reports on account status., • Other duties as required or assigned., • Assist with high-severity requests or issue escalations as needed. Proficiencies: • Strong organizational skills, • Attention to detail, • Possess friendly and positive disposition, • Adaptable and able to work in a fast-paced environment., • Ability to manage multiple projects at a time, • Display effective communication skills, • Negotiation skills Requirements: Supervisory Requirements: This position does not have direct-report supervisory responsibility but does serve as a coach and mentor within the Account team as well as for other positions within the company. Education/Experience: • College Diploma with three years’ experience in project management, time management, and people management or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities to qualify., • Customer service experience, preferably in a retail, restaurant, or related environment., • Facilities management experience and familiarity with construction trade & processes, preferably in a retail or restaurant environment, • To perform this job successfully, an individual should have basic skills in a work management system, proficiency in MS Office skills, and the willingness to expand their knowledge. Work Environment/Physical & Visual Demands: • This is a full-time position with 40 hours of work or more per week. Days and hours are typically within standard business hours, Monday through Friday from 8:30 a.m. to 5:00 p.m. EST. Though this is not an after-hours “on-call” position, availability to answer phone calls after normal business hours and on weekends is required as job duties demand., • This position requires extensive contact with people and local travel up to 10% may be required, based on the needs of the business., • Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance., • Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading., • Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes

A company is looking for a Technical AI Product Manager to join their AI team.

A company is looking for a Nurse Case Manager - NICU (CST time zone).

A company is looking for a Manager, Machine Learning. Key Responsibilities Manage the design, development, and maintenance of predictive analytics and machine learning solutions Collaborate with cross-functional teams to develop use cases and deploy solutions into production Lead a team of machi

Manager, RFP & Sales Intelligence.

A company is looking for a Director, Integrated Media Strategy & Planning. Key Responsibilities Lead integrated strategy for a portfolio of enterprise tech, software, and financial services clients Develop communications and connections strategies based on consumer behavior insights Provide lead

Key Responsibilities Build and maintain relationships with midsize to enterprise-level clients in various industries, focusing on Consumer sectors Scope and manage projects while planning and implementing sales activities to achieve revenue targets Develop and present tailored value propositions

Key Responsibilities Evaluate, structure, and execute payer deals while ensuring alignment with organizational strategy Lead the conversion of existing contracts to value-based arrangements and manage the end-to-end execution of health plan contracts Oversee new market contracting opportunities