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As a Customer Service Advisor and Administrator, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In the Customer Service Advisor & Admin position, you will be responsible for ensuring that you are supporting our customers queries proactively and professionally both verbally and through administration interactions in agreement with our Service Excellence requirements alongside our business key performance indicators. There will be a strong focus on first time resolution and excellent customer service. You will be working with a team of several other CSAAs across the states. The role will involve: Providing helpdesk/order fulfilment style support and advice via email and telephone, to our customers. Navigating Beulah Logistics systems and with a strong understanding of processes Providing excellent customer service Liaising with relevant data providers for all search queries to ensure the smooth running of the search ordering process. Investigating and offering a timely response to customer enquiries and requirements. Taking ownership of queries and actions appropriately. Ensuring customer queries are dealt with and actioned on a regular basis in accordance with the Helpdesk KPI’s. To work towards providing the highest standard of service in all interactions with customers, receiving consistent Level 2 Service Excellence scores. You will need to be proactive and self-motivated with excellent communication skills, both verbal and written. You will also have strong attention to detail with customer service at your core. You will also be committed to progressing your own learning and development. You will also have/be: Ability to work well under pressure and multi-task when required. Able to communicate effectively with customers by telephone and email. Able to work against performance targets surrounding quality and productivity. Ability to be extremely organised and have excellent attention to detail. Able to work flexibly, as a team as well as on your own to meet deadlines and targets. Ability to learn quickly and work within clearly defined processes but use own initiative when needed. Strong problem-solving skills with the desire to provide superior service. Computer experience including Teams, Word, Excel and Outlook. What it's like to work at Beulah Logistics: If you want to be part of a dynamic, fast-growing company, Beulah Logistics ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.
Buenas tardes nuestra empresa está en búsqueda de personal administrativo que hable español en Nueva York asistir a la entrevista en el horario de lunes a viernes de 9:00 am a 11:00 am en esta dirección 65-60 Myrtle Ave 1 floor, Glendale, NY 11385, United States preguntar por Yuri a lo que llegue a la oficina
- This is a Cardiology/Internal Medicine practice - You will be working under a licensed physician - Responsibilities include but not limited to : Taking patient's vitals, history, perform EKG, perform physical examination, charting notes, discussing the case with provider, sending prescriptions under physician's orders. - Candidate MUST be familiar with eClinical Works and EPIC EMR systems - Candidate MUST have experience working in Internal Medicine outpatient clinic setting - Prefer passed USMLE Step 1/2 - Prefer ECFMG certified - Excellent typing skills. - Good communication skills and fluency in spoken/written English. - MUST be authorized to work in the US - Please drop your Resume at our office or email at - e m cardiology(@) gmail (dot) com
Responsibilities • Manage and maintain schedules, appointments, and meetings for executives and team members. • Coordinate travel arrangements, including flights, accommodations, and transportation. • Prepare and organize documents, reports, and presentations for meetings and conferences. • Answer and direct phone calls, emails, and inquiries in a professional and timely manner. • Maintain office supplies and equipment, ensuring everything is stocked and in working order. • Assist with the onboarding process for new employees, including paperwork and orientation. • Provide general administrative support, such as filing, copying, and organizing files and records.
Our thriving Eye Care practice is seeking an experienced Customer Service Representative to work in our Flushing, Queens office. We are looking for someone who has a great personality who believes that patients should be treated as people rather than numbers on a file. The ideal candidate must understand the value of compassionate service, possess excellent communication and multitasking skills, a positive attitude, and a strong work ethic. If you meet these requirements, we would love to meet you! RESPONSIBILITIES AND DUTIES Maintaining a positive, empathetic, and professional attitude Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving patients' complaints Knowledge of medical and vision insurances and the ability to explain them to patients Keeping records of patients' interactions, transactions, comments, and complaints Communicating and coordinating with doctors and colleagues as necessary Ensure customer satisfaction and provide professional customer support Performs other duties as assigned, requested, or deemed necessary by management Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Ability to multitask Familiarity with Officemate a PLUS Bilingual in Korean a PLUS REQUIREMENTS High school diploma, general education degree, or equivalent Ability to stay calm when patients are stressed or upset Comfortable using computers and tablets Experience working with customer support Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Employee assistance program Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Day shift Weekends as needed Experience: Customer service: 2 years (Required) Language: Korean (Required) Work Location: In person
Company Description MAURICE ALWAYA MD is a hospital & health care company based out of 3131 KINGS HWY, Brooklyn, New York, United States. Role Description This is a part-time on-site role for a Medical Secretary at MAURICE ALWAYA MD in Brooklyn, NY. The Medical Secretary will be responsible for appointment scheduling, clerical tasks, medical terminology, and medical office duties. Qualifications Appointment Scheduling and Clerical Skills Knowledge of Medical Terminology and Medical Office procedures Strong Typing proficiency Excellent organizational and communication skills Ability to maintain confidentiality and professionalism Experience in a healthcare setting is a plus Certification in Medical Office Administration is beneficial