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Job Description General Manager Manages and assumes responsibility for all functions of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensures compliance with all federal, state and local laws and ethical business practices. Responsibilities * Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order. Professionally and promptly respond to all customers concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook. * Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations and conduct timely and effective performance reviews. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members to ensure entire team is quality and customer focused; and build an atmosphere of teamwork, energy and fun. * Manage sales goals against budget & prior year by providing prompt and friendly customer service; building check averages through team member training on products and sales execution. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community. * Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct deviations from the budget by accurately utilizing the FOCUS System. Develop & implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary. Key Ingredients * High School diploma or GED required. * Serv-Safe/Local or State Food Service Certification preferred * Two years pizza restaurant management or supervision experience preferred * Must have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, satisfactory vehicle and the ability to drive * Skills: Cash management; planning and organization; effective communication

Job DescriptionPosition OverviewAs the Operations Manager,you will help Pukúu Cultural Community Services (Pukúu)’s management and operation. You will play a vital role in enhancing productivity and ensuring adherence to policies and processes. The ideal applicant will have a demonstrated success in operations and performance management with an ability to delegate responsibilities while uplifting organizational culture. The Operations Manager will require have a deep understanding of business principles, planning, timeline adherence, prioritizing, allocating resources, people management, and exploring innovative solutions for continual operational improvement. About Pukúu Cultural Community Services:Pukúu Cultural Community Services (Pukúu) is a social service non-profit founded in 1971 by the Fernandeño Tataviam Band of Mission Indians with a mission to invest in sustainable programs that bridge and improve opportunities for American Indians with culturally-based community services now and for future generations. Pukúu offers programs for Native Americans ranging from housing stability, education support, cultural enhancement, child and family development, emergency financial assistance, employment programs, and more in Los Angeles county. ESSENTIAL RESPONSIBILITES: The Operations Manager will work closely under the direction of the Executive Director in the implementation of operations including these key areas: Finance and Internal Operations · Draft operational budgets, payroll, cost controls; manages Program Coordinators.· Provides guidance regarding personnel requirements, material needs, subcontract requirements, and facility and equipment needs to accomplish business objectives.· Ensures all established costs, quality, and delivery commitments are met.· Responsible for grants management system, audit preparation, compliance and internal controls and delegating responsibilities. Development/Resources · Assisting with the organization's fundraising efforts, which may include, but not limited to, grant proposals, donors, and fundraising events.· Manage Information Technology integration and business accounts Human Resources and Management· Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.· Oversee and support the process for staff success. Marketing and Campaigns · Manges the promotion of the organization and its programs which may include, but is not limited to, campaigns, press releases, social media, etc. · Support and uplift organizational messaging with External Partnerships and Communication Other duties as assigned. REQUIRED QUALIFICATIONS: Please consider applying if you meet most of the above qualifications and are eager and willing to learn the additional skills required to execute the essential job duties and responsibilities. Professional development is an integral part of this position. The following are required qualifications: · Strong commitment to Pukúu’s vision, mission and objectives. · Ability to exercise an excellent work ethic: reliability, attention to detail, time management, organization, punctuality, good judgment, and interpersonal skills.· Experience with operational budgets and grant or contract administration.· Experience supervising staff and managing team-based projects.· Excellent communication, interpersonal, and organizational skills.· Precisely follows directions and uses good judgment when clear direction is unavailable.· Available for occasional travel. · Available for occasional evening and weekend hours. · Proficient with Microsoft applications, especially Word and Excel, and openness to learning new technology. · Must have a valid California Driver’s License, personal transportation, and be insurable to drive vehicles.· Bachelors Degree with 2-3 years of experience in nonprofit management, corporate operations, or related field or a mix of college and 5-7 years experience in nonprofit management, corporate operations, or related field. DESIRED QUALIFICATIONS:· Masters Degree in business, management, finance, social work or related field with 2-3 years of demonstrated organizational management experience. · Experience working with a Native American organization, Tribal Nation, Tribal Entity.· Ten or more years of experience in nonprofit management, corporate operations, or related field.· Demonstrate leadership in managing the four key areas listed under Essential Responsibilities. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Duties are performed primarily in the office, but also in the field. Travel is required to various locations in the region for meetings, conferences, speaking engagements, and site visits. Weekly evening programming and monthly weekend events will be required. The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. · Possible fieldwork may be required and subject to the environmental conditions of the season.· Ability to work in a standard office setting, with considerable sitting and viewing of monitor.· Requires reaching continually throughout the workday (mouse, keyboard, and telephone).· May include lifting thirty pounds on an infrequent basis. Proper lifting techniques are required.· Must use a personal cell phone for communications with supervisors and colleagues. CONFIDENTIALITYThis position develops, maintains, and is responsible for safeguarding the computer/electronic and hardcopy file folders containing sensitive and proprietary information about Pukuu and its clients. If hired, the applicant will be required to sign a confidentiality agreement. The applicant must maintain confidentiality of all work and files pertaining to enrollment, clients, survey results, and all other material that may identify individuals by name (either directly or by reference), as set forth by Pukuu and applicable laws. Any violation in this matter may result in immediate termination of employment.

Job DescriptionSalary: $33.17 - $34.14 per hour ($69,000 - $71,000 yearly) Position: IT Specialist Classification: Non-Exempt Supervisor: IT Administrator FTE: 100% Location: GLAD (Los Angeles) Department: Administration Responsibilities: Under the supervision of the IT Administrator, the IT Specialist will: • Provide daily helpdesk support to organizational staff in a hybrid Microsoft Active Directory environment, including on-premises infrastructure and Microsoft 365 / Azure cloud services. Support staff both in-office and remotely via VPN. Travel to associated regional offices for maintenance as needed. Provide backup for IT Administrator if unavailable., • Demonstrate general familiarity with Active Directory, including DNS, DHCP, and user administration. Possess working knowledge of Microsoft Office Suite applications such as Teams, Outlook, Word, and Excel. Experience with additional communication tools like Zoom and Sorenson nTouch is beneficial., • Install, maintain, troubleshoot, and repair desktop, laptop, and server computers, as well as office equipment including printers, scanners, monitors, projectors, and other peripherals. Assist in maintenance of networking hardware such as switches, routers, firewalls, and Uninterruptible Power Supplies (UPS) when needed., • Work closely with the Director of Marketing on tasks such as (but not limited to) monitoring and maintaining the organizations website performance, uptime, and server alerts utilizing Linux and Plesk; troubleshoot and escalate as needed, • Maintain hosting, domains, SSL certificates, WordPress, plugins, themes, and security updates, • Manage integrations (CRM, online forms, email marketing), • Liaise with external tech support, • Collaborate with the IT Administrator on joint projects and participate in regular strategy meetings focused on performance, productivity, and security. Support daily operations of GLADs computer network and assist with network and data security tasks including backups, group policies, firewalls, antivirus software, and email protection., • Maintain inventory tagging for all GLAD-Los Angeles hardware equipment. Estimate and report costs for technology upgrades or new purchases., • Perform other duties as assigned. Applicant Qualifications: • Bachelor's degree in information technology, web development, computer science, or a related field is required., • Fluency in American Sign Language is required., • Minimum of two years of experience working with Microsoft Networks, Windows Servers, VPNs, and troubleshooting network systems., • Microsoft certifications are desirable. Required knowledge and experience include network security (firewalls, servers, workstations), Windows server and workstation operating systems; Active Directory; DNS; DHCP; Microsoft 365 \Azure; Microsoft Office Suite; Outlook and email systems; server and workstation repair and component replacement., • Ability to work independently, take initiative, and perform effectively under pressure in a fast-paced environment. Must be a self-starter., • Must maintain the highest level of confidentiality and demonstrate professional conduct. Punctuality and reliability are essential., • Excellent interpersonal skills are required. Must maintain cooperative relationships with colleagues, directors, vendors, and the CEO., • Must possess a valid California Drivers License and current auto insurance. Willingness to travel to GLAD outreach offices for system maintenance is required. Note: As part of our hiring process, the selected candidate must complete and pass a background check of references, criminal background screening, and drug screening. About GLAD: The Greater Los Angeles Agency on Deafness is a private non-profit organization that was founded in 1969 and now has 13 locations serving 10 counties in Southern California. Our goal is to protect the civil rights, and ensure equal access for the deaf, hard of hearing, deafblind, and deaf disabled communities in particular areas of California, including the counties of Los Angeles, Orange, Kern, Ventura, Santa Barbara, San Bernardino, Riverside, Mono, Inyo and San Luis Obispo, to all of lifes opportunities. GLADs general purpose and powers shall be to promote the educational, health, housing, vocational, cultural, social and recreational welfare of its deaf and hard of hearing constituents. The organizations specific and primary purposes shall be to act as a coordinating agency addressing the broad social service needs of deaf, hard of hearing, deafblind, and deaf disabled individuals through direct service provision, advocacy, research and dissemination of information to the consumers, professionals and parents. GLAD offers the follow benefits for full time employees: • Medical, Dental, and Vision plans, • Flex Spending Account, • Employee-paid 403B retirement Plan, • Employer-paid 401A retirement plan, • Life Insurance, • Pet Insurance, • Supplemental Insurance, • Vacation days starting at 2 weeks per year, • 12 paid sick days per year Salary Range $33.17 - $34.14 per hour ($69,000 - $71,000 yearly) Open Until Filled GLAD is an Equal Employment Opportunity Employer GLAD is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of GLAD and prohibits unlawful discrimination by any employee of GLAD, including supervisors and co-workers. This is an at-will employment position. Both GLAD and the employee may end the employment relationship at any time, without notice, and without good cause.