Office customer service jobs in Austin, Texas - Page 16Create job alerts

Job Description Poolsure, an Aquasol Company, is excited to announce an opening for a Junior Repair Technician to join our team in the Central Texas area. As a Junior Repair Technician at Poolsure, your primary responsibility will be to assist Senior Technicians with pool equipment repairs at customer-owned Commercial Aquatic Facilities. Additionally, you will be instrumental in modeling industry best practices and communicating national standards to create lasting relationships with our customers. This position includes a company vehicle, allowing you to start and end your workday from home. Daily travel to our office location in San Marcos is not required. Primary Responsibilities: • Assist in performing basic repairs on pool pumps and filters under the guidance of Senior Team members., • Learn to diagnose repair issues and draft accurate quotes for customers., • Collaborate with Senior Team members to identify and repair underground pool leaks., • Conduct concrete demolition, excavate pool pipes, and perform concrete patching., • Carry out above-ground piping repairs., • Install new pool equipment as needed., • Maintain an organized inventory of tools and materials within the company vehicle. Preferred Qualifications: • Basic familiarity with mechanical repairs, troubleshooting, and a general aptitude for fixing things., • Strong organizational skills and the ability to efficiently manage tools and materials., • A passion for problem-solving and excellent customer service., • Willingness to utilize technology and software systems for reporting and effective communication with internal departments and customers., • A clean driving record and the ability to pass background checks and drug screenings are preferred. At the Aquasol Companies, we help commercial and municipal customers keep their water safe. We design, distribute, and sell chemical automation equipment and operate one of the largest chemical delivery fleets in the industry.

Job Description Community Liaison– Austin About the Position The Community Liaison is responsible for driving business development through targeted outreach to key community partners, including healthcare providers, clergy, and other local influences. This role requires close coordination with internal departments such as Scheduling, Quality Assurance, Finance, and Client On-boarding to ensure seamless service delivery. We’re looking for a thoughtful and strategic advocate for our clients—someone who is proactive, well-organized, and resourceful in overcoming challenges. Success in this role also requires a collaborative mindset, as we value a strong team approach and expect this individual to contribute meaningfully across departments. The Community Liaison plays a critical role in supporter the success of Cambridge Caregivers. This role includes not only traditional business development with aspects like selling and meeting growth targets but also client advocacy skills paired with the need for deep industry engagement. Cambridge Caregivers has been in business since 2014. In that time, we have made a name for ourselves providing compassionate services for seniors, persons with degenerate diseases, and individuals undergoing post-operative care. Cambridge Caregivers is owned and operated out of Dallas, Texas with offices in Fort Worth, Houston, and Austin. Responsibilities: • Cultivate relationships with potential partners and referral sources including social workers, case managers, discharge planners, concierge doctors, and specialists among others., • Actively seek out networking opportunity both inside and outside the industry. Cambridge Caregivers encourages participation in boards, committees, clubs, and other social gatherings in order to raise the profile and reputation of the Company., • Consult with potential new clients. Inform those seeking care about appropriate options, our service offerings, our company policies and practices., • Guide clients through the Engagement Documents should they need assistance. Follow up with clients missing data in their documents., • Conduct initial visits and client assessments upon engagement of Company services., • Carry out follow-up visits as necessary and ensure continued engagement with long-term clients., • Coordinate visits, care-plan updates, and non-medical assessments with Quality Assurance, Scheduling, and the Director of Nursing., • Maintain regular and effective communication with staff on your assignments and facilitate closed-loop communication between staff, the client, and Scheduling., • Engage with and get to know staff in order to assist Scheduling with positioning appropriate assets with your clients., • Assist with and attend regular staff round tables., • Represent the Agency at conferences, expos, and vendor fairs., • Utilize company CRM and other software to manage the client pipeline, track referral sources, prospective clients, and forecasts., • Assist in follow-up from marketing events, communication, and campaigns., • Cooperate with the Regional Development Director and COO to set realistic targets and budgets., • Coordinate with Scheduling and Finance to ensure accuracy of client billing., • Communicate with HR and Scheduling to keep operational staff apprised of upcoming staffing needs. Core Competencies and Qualifications • Required minimum of 5 years’ experience, preferred 10+ years’ experience in relevant field/s: Marketing, Sales, B2C, Customer Service, Community Engagement, Communication, Healthcare Sales, Services Sales, Home Health, • Bachelor’s degree – preferred, • Excellent oral and written communication and presentation skills., • Superior interpersonal skills and a solid reputation among peers, professionals, and customers., • Ability to work selectively with all levels of the organization., • Capable of thinking creatively and on the spot., • Ability to maintain a calm and respectful demeanor with clients, employees, and corporate colleagues, even in stressful situation., • Aptitude for performing a variety of functions, multi-tasking, and picking up ad hoc projects or new skill sets as directed., • Ability to self-manage and follow through on growth targets., • Demonstrate initiative, discretion, enthusiasm, and desire to promote the mission and values of the Company., • MS Office experience, • CRM experience Job Details • This job is Full-Time., • Flexible, In-Person., • Must be located in the Greater Austin Metroplex or willing and able to commute to our Austin office., • Must also be willing to work from home on weekends and outside of regular business hours. Benefits • 401K with 4% Match, • Health Insurance, • Dental & Vision Insurance, • Gas Stipend, • Base Pay + Bonus Opportunities + Commissions, • Paid Time Off, • Employee Assistance Program Cambridge Caregivers is an Equal Opportunity Employer. Cambridge Caregivers is committed to providing high quality services to our clients and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cambridge Caregivers are based on client care needs and an individual’s qualification without regard to race, religion, nationality, sexual orientation, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Cambridge Caregivers does not place or assign care, nor does it make employment decisions based on any of the aforementioned characteristics.

Job DescriptionSalary: $60,000 + Commissions and Bonuses L.K. Jordan & Associates, a Texas-based staffing leader with 35+ years of success, is hiring a Business Development Manager for our Austin office! In this high-impact sales role, youll be responsible for generating new business, securing job orders, and building strong client relationships across a variety of industries. If youre a results-driven, people-focused professional with a passion for sales and staffingthis is your opportunity to shine. About the job While working as a Business Development Manager for L.K. Jordan & Associates, duties will include, but not be limited to: • Identify and target prospective client companies through research, networking, and referrals., • Conduct outbound prospecting calls, emails and visits to generate new business., • Present staffing solutions tailored to client needs, emphasizing value, quality and speed., • Negotiate contracts, bill rates, and service agreements to ensure profitability., • Maintain a consistent pipeline of qualified leads and new opportunities. To be successful in this role you should be: • Goal oriented, • Organized & disciplined, • A strategic thinker, • Customer focused, • Enjoys working a team environment Education and Experience Guidelines: • Have outside sales experience., • Have at least 5+ years of professional experience., • College education preferred., • Prior experience in the staffing industry will be placed in the highest consideration. Recent L.K. Jordan Recognition: • Named one of the Best Places to Work by the Houston, Austin, and San Antonio Business journal, • Consistently ranked as one of Americas Best Recruiting and Temporary Staffing, Executive Search and Professional Search Firms by Forbes Magazine, • Top Diversity-Owned Staffing Firm by Staffing Industry Analysts, • Top Rated Professional Staffing Firm by Great Recruiters Salary/Benefits: • Generous Base + Commission (based on experience), • Medical, dental, and life insurance, • 3 work schedule options from which to choose., • Generous PTO plan., • 10 company holidays., • 401K (eligible after 1 year)., • Birthday day off., • Annual incentive trip for top performers (past destinations include Bahamas, Las Vegas, New York, and Cancun), • Access to extensive company-paid sales resources, along with lead generating software., • Strong team environment with dedicated administrative assistance., • Strong leadership commitment to ongoing training, growth, and success., • Fully funded Certified Staffing Professional by the American Staffing Association., • Local community give back focus., • Internal team building events. Due to the large number of applications we receive, were unable to personally respond to each one. However, candidates selected to move forward will be contacted.

Job Description Are you looking for a position in the insurance industry? We are seeking Licensed Insurance Agents to join our team. Not Licensed, no worries, we have a licensing program to get you licensed. Come be a part of a new and exciting insurance agency. Responsibilities: • Sell insurance policies to new and existing clients, • Offer and calculate suitable policies based on clients' needs, • Resolve client inquiries and complaints, • Expand business reach through networking techniques, • Comply with insurance standards and regulations, • No Experience Needed, Will Train, • Knowledge of insurance preferred, • Education and Licensing reimbursement, • Customer service and Positive workspace, • Ability to build rapport with clients, • Strong negotiation skills, • Ability to multitask, • Excellent written and verbal communication skills, • English and Spanish

Job Description PART TIME Concierge (Senior Living) - Rotating Weekends: Saturday & Sunday days (7:30a to 4p) Conservatory at North Austin, a Discovery Senior Living community, is growing, thriving and has meaningful job opportunities available in a safe and supportive work environment. We provide on the job training to support our new Team Members! We offer rewarding career opportunities that include: • Competitive wages, • Access to wages before payday, • Flexible scheduling options, • Paid time off and Holidays *, • Full benefit package (health, dental, vision and more) *, • 401(K) with employer match, • Paid training, • Opportunities for advancement PART TIME Concierge (Senior Living) - Rotating Weekends: Saturday & Sunday days (7:30a to 4p) This is a rotating weekend with another Concierge Team Member. This position is perfect for college students, retirees, homemakers and anyone who needs flexible, weekend hours. PRN hours are also available for this position! Responsibilities: • Carries out telephone answering and reception duties as required., • Takes messages with pertinent information and communicates messages to the recipient., • Greets residents, visitors, guests and vendors. Answers inquiries and gives directions., • Collates brochures & documents for the marketing and other departments., • Prepares meal tickets for family, visitors & guests., • Takes Room Service orders for meal delivery to Residents., • Assists Residents with sign-ups for Actiities, Outings and Events., • Updates the Resident Phone List, Resident Emergency Contact & Caregiver information., • Manages appointment reminders for residents' transportation., • Maintains and keeps desk and entry area neat and organized., • Organizes & distributes packages & other deliveries to residents & staff., • Sets up theater and prepares popcorn for regular movie nights & weekend matinee., • Responds to Resident Emergency Pendant pushes or calls from Residents or family to initiate 911/EMS., • Maintains adherence to all company personnel policies and established operating policies and procedures., • Assists and supports the Business Office Director and other department Directors., • Direct Report to the Business Office Director., • High school diploma or general education degree (GED) required., • Must communicate articulately in English. Spanish is also desireable, but not required, • Experience with multi-line phones, computers, copy machine, Keytrak device, and other technology., • 2 to 3 years of direct customer service experience required, experience in Senior Living highly preferred. In addition to a rewarding career and competitive wage, Discovery offers a comprehensive benefit package. Eligible team members (FT) are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, Employee Assistance Program, and accident insurance policies. If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V

Job Description About the Outdoorsy Group and Wheelbase Pro Founded in 2015, the Outdoorsy Group pioneered access to the outdoors by creating the world's leading outdoor travel ecosystem. Millions of guests trust the Outdoorsy.com RV rental marketplace to help them create lifelong family memories, while host partners are empowered to grow their businesses. Wheelbase, the Group’s industry-leading fleet management platform, underpins the professional RV rental ecosystem, serving as the essential, cloud-based software that enables professional operators to streamline operations, maximize revenue, and manage fleets across multiple channels. This transformative tool handles everything from online bookings and payment processing to real-time inventory synchronization with Outdoorsy.com. The Role Outdoorsy is seeking a Specialty Booking Coordinator to join our team in Austin, TX. This person will own and scale our high-value, complex booking channels: one-way rentals, long-term bookings, and group reservations. Currently, these specialized bookings require significant manual coordination, creating operational bottlenecks while representing substantial untapped revenue across our Wheelbase platform. By facilitating just 8-12 specialty bookings per month (conservative estimate), this position will generate $150K-300K+ in annual revenue while delivering significant lifetime value to our professional rental operators. The Opportunity We're at an inflection point. Guests are asking for one-way rentals, long-term bookings, and group/event reservations—but we lack the infrastructure and dedicated resources to capture this demand efficiently. You'll build the playbook, own the relationships, and prove out these revenue channels. Group event bookings are particularly important, as we look to expand our relationship with different industries to support events. Requirements Who You Are You're a logistics thinker who loves solving puzzles. You thrive on making impossible bookings happen, get energized by building relationships with operators, and understand how to balance customer delight with operational efficiency. You're comfortable in ambiguity and excited to build something from scratch. You are personally invested in the experience of our customers. • Revenue-Driven: You understand that every booking you facilitate directly impacts both our business and our pros' success., • Relationship Builder: You can quickly build trust with rental operators and become their go-to person for complex bookings., • Operationally Savvy: You think in systems and processes, documenting what works so it can scale., • Problem Solver: When there are 5 obstacles to a booking, you figure out creative solutions to all 5., • Startup Mentality: Comfortable with rapid iteration, shifting priorities, and lean operations., • Community builder: Excels in building strong relationships with new and existing partners. Key Responsibilities Direct Booking Facilitation • Own end-to-end coordination of one-way, long-term, and group bookings from inquiry to completion., • Work directly with rental operators (pros) or p2p owners to match supply with specialized demand., • Navigate logistics challenges: positioning fees, vehicle transfers, multi-location coordination, and custom pricing., • Serve as a white-glove concierge for high-value bookings that require extra attention., • Develop trusted relationships with 20-30 core pros across key markets who can reliably fulfill specialty bookings and cancellations., • Understand each operator's fleet, geographic coverage, and appetite for different booking types., • Create informal "networks" of pros who can support each other with vehicle positioning and transfers., • Document successful booking patterns and create playbooks for each specialty booking type., • Identify product/tech requirements to reduce manual work and scale operations., • Build pricing frameworks for one-way fees, long-term discounts, and group bookings., • Develop understanding of competitor landscape and identify opportunities to partner and/or improve., • Track metrics on inquiry-to-booking conversion, average booking value, and operator satisfaction., • Maximize conversion rates on specialty booking inquiries (target: 60%+)., • Identify and pursue high-value corporate/long-term booking opportunities., • Create upsell opportunities within specialty bookings (insurance, add-ons, etc.)., • Build relationships with corporate travel coordinators, event planners, and relocation services. Qualifications Required: • 3+ years in operations, logistics, sales operations, or account coordination., • Track record of revenue generation or quota achievement., • Exceptional communication skills—both written and verbal., • Highly organized with the ability to manage multiple complex transactions simultaneously., • Comfortable with data and metrics to drive decisions., • Startup or high-growth company experience., • Experience in the rental, hospitality, travel, or logistics industries., • Familiarity with fleet management, vehicle rentals, or marketplace dynamics., • Previous role involving B2B relationship management., • Experience with SaaS platforms or dual-sided marketplaces., • Background in sales or business development. Primary: • Specialty bookings closed per month (one-way, long-term, group)., • Total booking value facilitated monthly/quarterly., • Number of active "network pros" participating in specialty bookings., • Average days to close specialty bookings., • Customer satisfaction scores from both renters and pros. Benefits Why You'll Love Working Here • Competitive Salary: The base salary for this position is $50,000, with an On-Target Earnings (OTE) of $65,000 - $80,000 due to earned commission., • Growth Opportunity: Join a company in its early stages and help build its foundation for success., • Equity: Opportunity to earn equity compensation., • Comprehensive Benefits: We offer a full health and welfare benefits package, a 401(k) match, and flexible Paid Time Off., • Fun Office Atmosphere: Lively office, stocked with endless snacks, regular Happy Hours, catered lunches, and team building events., • Work-Life Balance: Enjoy RV rental discounts and a company culture that values a healthy balance between work and adventure.

Job Description Full job description This is an excellent opportunity for those interested in the law / legal field, receiving training and exposure to the field of federal law and assisting in global talent migration. Ideal applicants should be able to work full-time 40 hours every week in the office. Legal experience is not required, but having prior customer service experience will be valuable. Job Responsibilities • Finalize, scan, bind, and ship legal packages. Sorting and delivering incoming mail, and collecting and sending outgoing mail., • Answering telephone calls and emails from customers and clients, and directing them to relevant staff., • Interacting with clients and handling clients’ queries and complaints in a timely manner., • Place USCIS service request calls., • Handle premium processing forms., • Answer client messages in the case management system (CMS), subject to attorney approval., • Mail notices to clients as requested., • Prepare cover letter and mailing duplicate RFE pkg to USCIS., • Mandarin fluency preferred but not required, • BA or MA degree preferred., • Excellent English writing skills., • Strong attention to detail., • Outstanding client service skills., • A high degree of self-motivation and ability to work independently under tight deadlines., • Demonstrated professional demeanor., • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance

Job Description Essential Duties and Responsibilities: Responsible for the overall clinical, technical and administrative functions at the location on record regarding the PAP Therapy program. • Responsible for the installation/setup of respiratory therapy equipment (CPAP, AutoPAP, BiPAP) and provision of all needed supplies and products to the patients and ongoing assessment of patients and equipment., • Is responsible for contacting patients to schedule setups of equipment and explain the clinical benefits of PAP therapy and dangers of sleep apnea, • Is responsible for clinical contact with the physician, referred contacts, health care practitioners, and others involved in the care of the patients referred to Sleep Management, LLC d/b/a VieMed for home respiratory therapy services., • Is responsible for the maintenance of records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation., • Is responsible to ensure all pertinent demographic information is updated regularly and with any change in personal or professional status., • Is responsible for the overseeing of all applicable regulatory rules and guidelines as pertains to the staff respiratory therapist., • Is responsible for orientation and training of subordinate or newly hired respiratory therapist staff service technicians., • Exhibits effective written and verbal communication skills. Adheres to cost-containment policies and procedures., • Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage., • Works with all clinical, managerial, and sales staff to promote and market home respiratory therapist services to all referral sources., • Ensures proper, accurate, and safe operation of all equipment prior to installation., • Is required to provide availability for patient contact and response to patient needs., • Will work with team members (other RTs, PCC’s and various departments) to ensure tasks are completed., • Technical Capacity., • Customer/Client Focus., • Communication Proficiency., • Initiative, • Collaboration, • Financial Management., • Must have RT License You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Job Description G.L. Hunt is adding a new Field Technician to our growing team! This is an entry-level position, with lots of room to grow within several departments. The right candidate will have an eye for detail, a great attitude a clean driving record, be able to crawl for an extended period of time, and a passion for helping clients. Apply now to be part of our winning team! We offer a sign-on bonus for Spanish Bilingual speakers! Compensation: $16 - $19 hourly plus commission Responsibilities: • Aiding our Project Managers and assisting in the inspection of our client's foundation, • Aiding the production team with obtaining permits from several municipalities, • Building detailed maps of crawl space areas on Pier and Beam structures, • Working with both the customer and the office team to provide an excellent customer experience, • Visiting job sites to inspect completed repairs and take post-work photographs, • Providing fantastic customer service to our clientsQualifications:, • Must have a driver's license and a clean driving record, • Must be able to fit in tight spaces and crawl for extended periods of time, • Must be friendly, professional, and have a great attitude, • Must have an active Driver's license and a clean driving record, • Must have excellent attention to detail, • Sign-on bonus for Spanish Bilingual speakersAbout Company G.L. Hunt Foundation Repair is a family-owned foundation repair business. Our specialty is taking the fear out of foundation repair. We have been in business since 1987, and have a culture of inclusivity and forward growth. Compensation & Benefits: • Competitive salary based on experience., • Performance-based bonuses., • Health, dental, and vision insurance., • Paid time off and holidays., • Growth and professional development opportunities.

Job Description Benefits/Perks • Competitive Compensation, • Great Work Environment, • Career Advancement OpportunitiesJob SummaryWe are seeking an Office Administrator to join our amazing team! As an Office Administrator you will answer the phones, direct calls, and handle customer questions. You will also be filing paperwork, making appointments, collecting patient copays, and handling emails. The ideal candidate has excellent customer service skills, experience working in an office environment, and strong organizational skills. Responsibilities, • Answer phones, assist customers with questions, and direct calls, • Process incoming paperwork, make photocopies, and file paperwork, • Confirming appointments, • Maintain records, either physical or electronic, of business transactionsQualifications, • Great customer service skills, • Strong Communication Skills, • Strong organizational and time management skills, • Loving and caring towards others

Job DescriptionBenefits: • Licensing Reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Our office is built on a strong family atmosphere where family truly comes first. Its a rewarding environment where hard work pays off, both professionally and financially. Im looking for team members who are coachable, outgoing, fearless, ambitious, and have the potential to be strong leaders. If youre looking for a career where you can grow, be part of a supportive team, and truly make an impact, this could be the right place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Erickson Sullivan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description About the Role LMK Recruiting is seeking a Customer Service Representative for a large and growing pest control company. As a Customer Service Representative, you'll be the first point of contact for customers at our branch, helping ensure they have a positive experience. You'll answer questions, resolve concerns, educate customers about our services, and support the branch team. This is an in-office role that requires strong communication, reliability, and the ability to work independently while managing multiple tasks. Responsibilities * Answer inbound calls with professionalism and enthusiasm. * Schedule and adjust service appointments and support efficient route planning. * Process customer payments accurately and maintain records in the CRM. * Respond to customer inquiries via phone, email, and text. * Follow up with customers to ensure satisfaction and address concerns. * Educate customers on services, maintenance needs, and promotions. * Work closely with branch managers and technicians to resolve issues. * Assist with customer retention and rescheduling to prevent cancellations. * Provide customer feedback to help improve service delivery. * Support branch managers with general tasks and projects as needed. * Keep customer information accurate and up to date. Qualifications * Strong customer service and communication skills. * Excellent organization, time management, and multitasking abilities. * Problem-solving skills and a proactive, self-starting mindset. * Team-oriented with a positive attitude and strong work ethic. * Comfortable learning new systems; basic computer skills required. * Experience with Field Routes CRM or Voice for Pest is a plus (training available). * Must maintain professionalism and pass a background and credit check. What We Offer * Competitive pay: $16$22/hr, based on experience. * Company-subsidized health, dental, and vision insurance. * 3 weeks PTO, 10 paid holidays, and your birthday off. * Growth opportunities in a fast-growing company. * A supportive, team-focused environment where your work makes a difference.