Main Bank Cashier- (Full Time)
3 days ago
Albuquerque
Job Description Position Title: Main Bank Cashier Department: Cage Employment Classification: Non-Exempt Position Summary/General Description: A Main Bank Cashier is responsible for distributing money/chips to internal departments and performing a variety of cashiering duties that include reconciling and verification of incoming and outgoing money/chips. Expectations: • Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures., • Act as a role model within and outside the casino., • Maintain a positive and respectful attitude toward customers and co-workers., • Consistently reports to work on time prepared to perform duties of position. Essential Duties & Responsibilities: • Adhere to departmental standard operating procedures, safety rules and health regulations, and Pueblo of Laguna Gaming Control Board/Tribal Gaming Regulatory Authority rules and regulations., • Maintain strong knowledge of the cage procedures in a large-scale operations including, but not limited to: receive and accurately verify large amounts of money/chips, prepare paperwork in a timely and accurate fashion, reconcile and balance main bank, maintain accurate records, reconcile variances, and accomplish all tasks as appropriate., • Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit)., • Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact, speak accurately, clearly, and verbally greet guests)., • Maintain strong knowledge with money handling, counting, and complex mathematical skills, • Perform drop, replenish and balance all ATM’s and ticket kiosk machines., • Performs kiosk drop and count procedures in accordance with gaming and company regulations and departmental policies., • Transport kiosk cassettes., • Loads and unloads kiosks as required to include processing and generating tickets and reports., • Participates in the cassette currency loading and sealing., • Handles pit fill/credits with ease, and cooperates with team members within the department, as well as with other departments., • Sorts and bags loose coins and bundles paper money., • Request supervisor assistance when needed., • At all times maintain a courteous, positive, and professional working relationship with all LDC personnel and the general public (e.g. clients and vendors)., • Work under pressure; maintain regular and punctual attendance including working odd or unusual hours, weekends and holidays., • Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events., • At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors)., • Perform additional duties and responsibilities as necessary or assigned. Education & Experience • High School diploma or GED Certification preferred., • (6) months cash handling experience preferred. Licensing & Certification: • None. Computer Equipment, Software, Machinery: • Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.),, • Experience operating counting equipment (money sorters/counters, 10 key calculators). Essential Physical Requirements: • The job requires the ability to hear, stand, see and repetitively use hands 51-100% of the time., • The job requires the ability to reach overhead, talk, turn/twist, walk, push/pull, carry, lift, slide and transfer 1-50 lbs., 25-50% of the time. Essential Mental Demands: • The job requires the ability to problem solve, organize, read and perform math skills 51-100% of the time. Supervisory Responsibilities: • None. Work Environment (inside/outside): • The job is performed indoors with exposure to confined areas and occasional exposure to hot/cold temperatures. Other Requirements: • Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board., • Comply with LDC and the Federal Government Bank Secrecy Act by acquiring and/or maintaining a Title 31 Certification., • Must pass a pre-employment alcohol/drug screening and cashiers test.