Associate Patient Care Coordinator
2 days ago
HUNTINGTON STATION
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Optum Pediatrics Huntington has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: This is a 37.5-hour work week, Monday through Friday between the hours of 7:50 am to 6:00 pm and one rotating late at night to 6:00 pm. And rotating Saturdays from 8:00 am to noon. The schedule will be determined by the hiring manager upon hire. Location: 205 E. Main Street, Suite 2-8 Huntington, New York, 11743 Primary Responsibilities: • Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields, • Load or update insurance information as needed, • Answer telephone calls promptly and courteously for all specialties, • Confirms and schedules of appointments, • Verify eligibility and authorization and flag appointment accordingly, • Scan insurance card(s), • Collect co-payments and outstanding balances, • Post payments received in practice management system and provide system-generated receipts, • Ability to float to other locations as needed, • Schedule appointments using approved scheduling guidelines, • Ability to be cross trained for medical assistant, • Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians, • Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care, • Monitor administrative tasks in the EHR and respond timely, • Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits, • Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork, • Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner always and maintaining patient confidentiality, • Ability to be cross trained between departments and to be proficient in the department assigned, • Ability to cover other offices if needed, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of customer service or healthcare related experience, • Basic level of computer proficiency in Microsoft Office, • 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records, • Experience working with an electronic health record (EPIC), • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
Cleaning
Driver & Delivery
Kitchen Porter
Chef & Cook
Waiters
Construction & Trades
Security
Fast Food
Salon & Beauty
Office & Admin
Retail
Sales & Marketing
Warehouse
Customer Service
Host & Hostess
Barista
Entertainment
Accounting & Finance
Animal Care
Art, Media, Design
Bar Staff
Child Care
Education
Engineering
Events & Promotion
Fashion
Healthcare
Information Technology
Legal
Management
Manufacturing
Online Jobs
Science
Sports & Wellness
Writing & Editing
Other