Vice President, Application Support Engineer
10 hours ago
Pittsburgh
Job DescriptionDescription: Hybrid 4 in either Pittsburgh, PA or Lake Mary, FL Our client seeks a Vice President, Application Support Engineer to strengthen production support for a Depositary Receipts platform. The role will diagnose and resolve complex incidents, drive root cause analysis, and improve reliability through automation and performance tuning. The engineer will collaborate with development and infrastructure teams, apply DevOps and SRE practices, and enhance customer experience by removing friction across the technology ecosystem. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $75.00 to $85.00/hr. w2 Responsibilities: • Diagnose and resolve technical issues in a production environment with strong analytical and problem-solving skills., • Conduct root cause analysis for recurring issues and implement permanent fixes., • Collaborate with development, infrastructure, and stakeholder teams to resolve complex issues and implement changes., • Monitor application and database performance, identify bottlenecks, and perform routine maintenance to ensure stability., • Create and maintain troubleshooting documentation, knowledge articles, and incident reports., • Communicate clearly with teams and stakeholders using strong written and verbal communication., • Analyze logs, code, and database performance metrics with attention to detail., • Adapt to changing priorities and technologies in a fast-paced environment., • Leverage prior production support experience with Java-based applications and SQL Server databases., • Identify automation opportunities and implement scripts or tools to improve efficiency., • Improve and protect software and systems for scalability, availability, latency, performance, security, and capacity., • Continuously improve operational support to enable customer experience and product innovation, resolving end-to-end friction points., • Understand the technical ecosystem, recognize systemic interrelationships, and identify gaps., • 8 to 10 years of related experience; financial services or securities industry experience is a plus., • Technical engineering background with coding experience beyond simple scripts., • Experience with Java, Angular, Kafka, and SQL., • Proficiency in Agile methodologies, DevOps, Site Reliability Engineering, and software development., • Familiarity with Amazon S3, AWS, Ansible, Docker, Linux, Microsoft Azure, Python, Splunk, AppDynamics, and AI., • In-depth SQL Server analysis including query tuning, deadlock identification, execution plan analysis, and debugging stored procedures and functions., • Ability to read and interpret Java code, including OOP concepts, exception handling, and basic debugging., • Familiarity with job scheduling and configuration comprehension., • Familiarity with Unix/Linux, shell scripting, and application servers such as Tomcat., • Experience with monitoring tools to identify and track errors and partner with engineering for solutions., • Bachelor’s degree in computer science or a related discipline, or equivalent work experience required. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: · When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc. · Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!