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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a credentialed actuary to join our Property Loss Reserving and Reserving Development team. This Actuary will leverage advanced knowledge of Loss Reserving techniques and Claims Analytics insights to explain drivers of loss trends. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: • Applies advanced actuarial knowledge to complete broad and complex projects (e.g., evaluates and selects methodology to price new discount/endorsement for countrywide rollout; develops alternative methodologies to comply with complex regulatory requirements; selects metrics and designs processes to monitor model performance; translates business problems into technical requirements and performs required analysis to develop solutions; independently runs catastrophe models and interprets and communicates results to support critical business activities, while enhancing the control environment as needed., • Utilizes advanced actuarial, mathematical, or statistical techniques to augment actuarial work product., • Leads special actuarial projects, such as the development of new methodologies or reporting tools., • Trains new team members on the theory and mechanics of relevant actuarial methodologies., • Applies deep understanding of products supported, stakeholders’ needs, and industry trends to solve unstructured business problems., • Identifies and anticipates compliance gaps and process improvements; recommends and develops solutions to mitigate risk., • Represents Actuary in cross-functional efforts., • Develops written communication and presentations that effectively convey data-driven solutions to broad audiences, including cross-functional executive leadership., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 4 years of Actuarial or analytical business experience., • Associate of the Casualty Actuarial Society (ACAS) Credential., • Demonstrated advanced skills with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making., • Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems., • Demonstrated experience communicating complex solutions and analysis to both technical and nontechnical audiences, including executive leadership. What sets you apart: • Experience performing Loss Reserve analysis and working in Loss Reserving software (i.e. ResQ, Arius etc.)., • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310 - $229,160. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 2 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans * 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * 3 or more years of experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 1 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * Experience working with Medicare Advantage and Medicare Supplement Plans * 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * Experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: * Inspect and review quality of claim files and provide feedback to employees as appropriate. * Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. * Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners * Build conditions for success removes obstacles, leads and champions change. * Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. * Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. * Handle escalations and make appropriate decisions based on the policy. * Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. * Hire, develop, and coach claims employees for results delivery. * Consistently coach employees on claims handling and find opportunities to improve overall process and engagement * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. * 2 years of direct team lead, supervisory or management experience. * Experience using and interpreting data to make decisions. * Demonstrated leadership, initiative, customer service and/or claims handling skills. * Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: * Prior condo, liability, or lawsuit claims handling experience * 5 years of property claims experience handling moderate to complex dwelling and liability claims * 2+ years prior management experience managing Examiner Level claims professionals (complex property) * P&C claims leadership experience with development skills * Bachelor’s or advanced degree * Knowledge of property claims contracts and interpretation of case law * Knowledge of Xactimate, Xactanalysis and Xact Contents * Related Professional Certification(s)/Designation(s) * Superb interpersonal skills including verbal and written communications * Demonstrated strong training, coaching, mentoring skills Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Quality Property Reinspector, you will ensure a quality property repair estimate and valuation product by focusing on targeted areas to continuously calibrate the reinspection process, validates reported findings and provides an objective subject matter expert (SME) knowledge to the Property Claims community and Third-Party vendors. Drives USAA’s financial strength by measuring and reporting estimate accuracy for Property Claims and Third-Party vendors. This is a field-based role that will require you to reside and work within one of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX. Candidates who are willing and able to work in the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX are encouraged to apply. Relocation assistance is not available for this position. What you’ll do: • Measures property estimates accuracy and efficiency through conducting thorough, timely re-inspections/audits of property and property repair estimates, and reports on payment accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors)., • Reports reinspection/audit findings on estimate accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors) for corporate score cards., • Assesses the health of property estimating through participation in ad-hoc and market audits, working closely with Claims stakeholders to identify areas for improvement., • Provides objective, proactive, and actionable feedback of Physical Damage (PD) policy, procedures and regulations to the Claims Stakeholders and Third-Party vendors., • Creates awareness and drives understanding of Property adjusting and estimating procedures by delivering a work product that is consistent and compliant with policy, procedures, and regulations to Claims Stakeholders., • Serves as a Property Adjusting SME on property estimating through post audit calibration meetings, ride-a-longs with other Property employees inspecting property, training materials, Property Director teleconferences and Property Champion teleconferences., • Applies expert knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, USAA property estimate/repair process and procedures., • Provides support for the presentation, discussion, and auditing of diagnostic estimates within key regional markets, contributing to the assessment of estimate quality. During a catastrophe, or post event, performs property reinspections for catastrophe claims with a minimum of 28 consecutive days during the catastrophe event or post event. Requires working time requirement of 7 consecutive days, 7:00AM 7:00PM, member time., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you’ll have: • High School Diploma or General Equivalency Diploma., • 2 years relevant property field adjusting experience., • Experience writing estimates in Xactimate and XactAnalysis., • Knowledge and experience of property claims contracts., • Knowledge of property construction and structural repair techniques., • Working knowledge of Microsoft Office applications (Outlook, Word, Excel). What sets you apart: • Previous experience managing TPA estimating, QA, Audits., • Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights., • 4+ recent years writing Dwelling estimates in Xactimate and XactAnalysis., • 4+ recent years of working property claims contract knowledge., • Experience working with both internal and external partners/suppliers., • Willingness to travel at least one week per month., • Currently reside or work within any of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX. Physical Demand Requirements: • Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car., • Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics., • Ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces., • Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation range: $77,120-$147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: * Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. * Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. * Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims * Knowledge of estimating losses using Xactimate or similar tools and platforms. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. * Ability to prioritize and multi-task, including navigating through multiple business applications. * May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * 1+ years relevant property adjusting claims of moderate complexity * Experience desk adjusting residential property claims to include water, roof, and personal property * File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) * Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) * Currently hold an active P&C Adjuster license * Experience working directly for a standard insurance carrier * Experience in a all center environment * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Life Actuary Senior, you will lead advanced actuarial analyses and provide strategic insight into our reinsurance programs across Life and Annuity product portfolios. This role combines deep technical expertise with strategic influence, supporting the optimization of reinsurance structures that manage risk, enhance capital efficiency, and drive long-term profitability. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: • Perform complex and often unique work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management., • Review laws and regulations to ensure all processes are compliant and provides recommendations for improvements. Monitor industry communications regarding potential changes to existing laws and regulations., • Share knowledge with team members and serves as a key resource to entire team, including leadership, on escalated issues and navigates obstacles to deliver work product., • Serve as a Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc., • Lead a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas., • Develop exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders., • Identify and provides recommended solutions to business problems independently, often presenting recommendation to leadership., • Maintain proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals., • Identify critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends., • Test impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 6 years actuarial experience and attainment of Fellow within the Society of Actuaries; OR 12 years relevant actuarial experience and attainment of Associate within the Society of Actuaries., • Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc., • Experience leading a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas., • Demonstrated experience preparing effective documentation, facilitating training and development, and presenting to various levels of management. What sets you apart: • Detailed knowledge of various types of reinsurance transactions both onshore and offshore spanning both block and new business flow transactions, • Experience evaluating the financial, capital, and risk implications of various reinsurance structures, including quota share, YRT, and coinsurance arrangements., • Experience designing and implementing models to assess the impact of reinsurance under multiple economic and regulatory scenarios, • Experience collaborating with Finance, Risk, Product Development, and Reinsurance Operations teams to integrate reinsurance insights into pricing, financial planning, and business strategy, • Experience with preparing and communicating analyses and recommendations to senior management and external partners, including reinsurers and consultants, • Experience supporting treaty negotiations and term assessment through data-driven modeling and sensitivity analysis, • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated auto adjuster, within defined guidelines and framework, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. You are accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: * Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims. * Negotiates liability for comparative negligence (claimant or adverse carrier). * Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. * Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements). * Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. * Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions * Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. * Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. * Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * Applies intermediate knowledge of Auto Physical Damage to adjust claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of customer service experience. * Progressive experience handling low complexity auto non injury liability claims. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. * Successful completion of a job-related assessment may be required. What sets you apart: • One or more years of auto liability claims experience managing claims from initial contact through resolution, • Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills, • At least two years of customer service experience, demonstrating strong communication and problem-solving skills, • Proven experience with comparative negligence and shared liability determinations, • Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions, • Proficiency with Guidewire or similar claims management systems, • Bachelor’s degree or industry designation (e.g., AIC, CPCU), • Military experience through service or as a military spouse Compensation range: The salary range for this position is: $51,370 - $92,060. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the San Antonio, TX location. Relocation assistance is not available for this position. What you'll do: * Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. * Negotiates liability for comparative negligence (claimant or adverse carrier). * Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. * Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. * Analyzes information obtained to establish compliance for regulatory requirements and settlement value. * Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. * Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. * Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. * Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. * Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. * Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * May serve as an informal resource for team members. * Applies proficient knowledge of Auto Physical Damage to adjust claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years of customer service experience. * 1 year of experience handling low to moderately complex auto non injury liability claims. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Experience determining auto liability coverage. * Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. * Ability to organize, analyze, and effectively determine risk and appropriate response. * Successful completion of a job-related assessment may be required. What sets you apart: * 1-2 years recent multi-vehicle claims liability to include comparative negligence * Guidewire Claims Center experience * Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage (Part C) * Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits * Arbitration/Subrogation knowledge * Bachelor's degree * Active Adjuster's License * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $54,550.00 - $97,750.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated SIU Investigator Senior - Major Case Unit. Within defined guidelines and framework, you will help protect USAA and our members from potential fraudulent claims by investigating complex fraud investigations with significant financial impact to USAA. This may involve working with Legal Counsel, government agencies and outside consultants in compliance with state laws and regulations for an assigned operational specialty team. This is a Remote eligible position. This is a field-based role that can be based in anywhere in the Continental United States. Relocation assistance is not available for this position. What you'll do: • Leads the execution of fraud prevention strategies and investigative operations., • Leads high exposure, high profile and critical work assignments, and special investigations involving sophisticated niche fraud referrals, (examples: organized provider rings, staged accidents, large losses of significant exposure and broad scale PIP/Casualty Schemes) across multiple entities or functions., • Applies advanced knowledge of P&C insurance industry products, services, and processes in investigating claims. This includes P&C insurance policy contracts and coverages and claims handling process and procedures., • Applies advanced knowledge of state laws and regulations pertaining to insurance fraud in investigating claims., • Processes large quantities of unstructured detailed information with high levels of accuracy by collecting evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools., • Makes appropriate and prompt decisions to identify potential complex fraud within defined guidelines., • Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results and outcome of the investigation., • Serves as subject matter authority for team members including providing expert mentorship and training for fraud investigations., • Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention., • Develops proactive actions and conveys compelling arguments to influence disposition of arbitrated and litigated cases effectively and efficiently., • Handles CAT duty responsibilities as business requires., • Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or General Equivalency Diploma., • 4+ years of P&C SIU/Fraud investigation experience; OR 6+ years relevant fraud industry investigation experience., • Expert knowledge and understanding of fraud investigations as well as application of case law and state laws and regulations., • Must be a skilled investigator with experience taking sophisticated statements from multiple parties to an event., • Ability to capture broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud., • Demonstrated ability to coordinate and prioritize workload, performing multiple tasks and devising solutions to problems., • Experience using computers and various software packages to enter and extract data for analysis from relevant data sources and systems., • Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology., • Experience in concurrent handling of specialty/complex/litigated claims/cases as well as mediation/arbitration/trial preparation and participation. What sets you apart: • At least 5 years of SIU/investigative experience in P&C, • 3+ years of experience conducting multi-claim major case investigations in multiple jurisdictions, • Experience with Major Case investigations in more than one line of business (for example, auto/property/casualty), • Experience handling Major Case Investigation from start to finish with advanced report writing to submit for affirmative litigation., • Comprehensive experience applying various causes of action for potential affirmative fraud litigation, • Experience working on projects within SIU, • Experience leading or mentoring other SIU investigators, • Subject Matter Expertise (SME) in at least one personal line of business (auto/property/casualty), • Industry recognized major designations (for example, CPCU, CFI, CFE), • Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license., • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $93,770 - $179,240 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: * Independently applies actuarial methodologies to complete structured projects (e.g.) * Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). * Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. * Proactively resolves technical issues and identifies appropriate issues for escalation. * Assists others with troubleshooting issues. * Creates instructions and training materials for actuarial tools and processes. * Mentors new team members. * Apply business acumen to provide actionable insights that help solve business problems. * Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 2 years of actuarial or analytical business experience. * 3 Casualty Actuarial Society (CAS) exams. * Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. * Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: * Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). * Demonstrated experience with basic actuarial pricing methodologies. * Demonstrated experience aggregating and analyzing data to solve problems. * Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. * P&C Personal Lines pricing experience. * Familiarity and experience with industry pricing software such as Earnix. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Quality Assurance Advisor- Mid Level (Auto Claims) you will be responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are executed consistently, align with internal objectives, and comply with external regulations. Executes and delivers results of quality assurance assessments, studies, and initiatives to stakeholders and recommends best course of action for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Develops and delivers quality programs and activities that support compliance, emerging business efforts, and strategic objectives across the line of business (LOB)/function., • Supports quality management systems and programs, ensuring alignment with line of business (LOB)/function goals and regulatory standards., • Serves as a trusted advisor within and across teams, resolving moderately complex issues and influencing decisions through data-driven insights., • Conducts analysis using technology and data tools to identify trends, root causes, and strategic opportunities., • Maintains performance measurement frameworks, incorporating leading and lagging indicators., • Makes informed risk decisions, balancing data, business context, and long-term strategy., • Develops and delivers materials and activities that support quality standards, compliance, and business strategies to include delivering insights and recommendations with clarity and impact, adapting messaging to diverse audiences through effective storytelling and data visualization., • Continuously develops and maintains knowledge of industry products, regulations, services, and processes to support fulfillment of business objectives., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Serves as the main point of contact for the First Party Injury and Examiner teams, providing assistance with quality form updates, answering questions, and addressing calibration needs. What you have: • Bachelor’s degree; OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree., • 4 years progressive operations or process experience in the financial services, insurance, or relevant industry., • Quality assurance/control, or quality improvement experience identifying problems/trends and developing and recommending solutions for business issues., • Demonstrated critical thinking experience influencing through subject matter expertise., • Intermediate knowledge of quality assurance analytical methods and tools with demonstrated experience analyzing large, complex, data sets to formulate solutions for business issues., • Demonstrated communication skills with experience developing and delivering presentations for stakeholders. What sets you apart: • 4+ years Auto Claims Adjusting experience to include 1or more years as a Senior Auto Adjuster level or above., • Prior first party injury (PIP/MP) handling experience., • Experience in analyzing data, problem identification, and resolution., • High level of strength in written and verbal communication skills with senior management, third-party affiliates, and other stakeholders., • Able to work in one of our regional office locations mentioned at the top of the job description., • US military experience through military service or a military spouse/domestic partner [optional] Compensation range: The salary range for this position is: $69,920 - $133,620. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: * Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. * Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. * Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. * Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. * Maintain required Property & Casualty (P&C) licenses and state registrations. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or GED equivalent * Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed * 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience * Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: * US military experience through military service or a military spouse/domestic partner * Prior experience in a fast-paced contact center environment Training Schedule: Monday - Friday 8hr shift within the hours of 8:00 AM – 6:00 PM Local Time USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Compensation range: The hiring range for this position is: $46,370 - $48,870. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Sr. ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. • Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle., • Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department., • Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning., • Supports the resolution of complex production issues and troubleshooting of end-to-end solutions that span multiple applications and systems., • Works with architecture to help define directions for cross functional or highly complex key technologies within a specific security domain., • Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums., • Leverages Site Reliability Engineering practices in their domain., • Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Supports cross-functional efforts across the Enterprise as a subject matter expert in their domain., • Monitors and troubleshoots highly complex systems, tools, and vendor integrations., • Supports continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues., • Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats., • Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 6 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives., • 4 years of experience delivering technology solutions in all phases of a solution development lifecycle., • Demonstrated experience guiding security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion., • Working experience with modern programming/scripting languages and frameworks., • Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices., • Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often., • Demonstrated ability to address complex production issues by troubleshooting applications and systems., • Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls., • Experience implementing event driven security architecture, methods, and controls., • Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements., • Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: • Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams., • Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health., • Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health., • Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js., • Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $ 127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. • Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle., • Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department., • Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning., • Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems., • Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain., • Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums., • Leverages Site Reliability Engineering practices in their domain., • Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain., • Monitors and troubleshoots highly complex systems, tools, and vendor integrations., • Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues., • Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats., • Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives., • 6 years of experience delivering technology solutions in all phases of a solution development lifecycle., • Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion., • Advanced experience with modern programming/scripting languages and frameworks., • Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices., • Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often., • Demonstrated ability to address complex production issues by troubleshooting applications and systems., • Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls., • Experience leading the implementation of event driven security architecture, methods, and controls., • Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements., • Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: • Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams., • Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health., • Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health., • Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js., • Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Software Engineer Lead you will be able to innovate within our Investment Experience Technology group. Working in a dynamic, startup-minded team, leveraging modern technologies (Go, Java, APIs, OpenShift) to build next-generation investment solutions, your role will be pivotal in creating seamless digital experiences for members and advisors. You will be leading development for a new LOB Member Experience, mentoring engineers, and driving technical direction for our new investment services line. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. What you'll do: * Design, develop, code, and test complex tactical as well as strategic cross functional technical solutions, often collaborating with Engineers or Architects outside of team/department. * Leads the team in in-depth code/design reviews and communicates updates and impacts to stakeholders to ensure smooth daily operations and accurate planning for multiple teams. * Organize work and lead multiple teams to deliver features and solutions. * Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. * Mentor and coach junior / experienced engineers, including coaching of design principles for their teams and others * Work with architecture to help define directions for cross functional or highly complex key and emerging technologies within a specific domain. * May begin advancing professional development through active participation in industry organizations, writing programming publications, pursuing educational opportunities, establishing personal networks, and participating in professional societies. * Leverages Site Reliability Engineering practices in their domain. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 8 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years demonstrated leadership driving enterprise technology projects or initiatives. * 6 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle. * Highly proficient in software engineering languages and tools; ability to develop on multiple platforms. * Knowledge and advanced experience of leading code/design reviews. * Demonstrated ability to address complex production issues by troubleshooting applications and systems. * Ability to quickly understand applicable business acumen to provide appropriate Engineering solutions. * Deep Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python * Demonstrated experience working with cloud technologies and tools. What sets you apart: * Strong Experience with Dynamic UI based solution design. * Strong Experience with React, Redux, Spring Boot, SDUI. * Enterprise level experience with Java. * Experience in Investment Services and Broker Dealer platforms * Experience building APIs with Spring Boot. Ability to design and implement container-based APIs using Docker * Working experience with build frame frameworks such as Gradle or Maven, Software Version control systems based on GIT and CI/CD frameworks based on GitLab CI * Experience with test-driven development and automated testing frameworks * Strong knowledge of OpenShift . * Strong experience on Security, Scalability, and Performance of Enterprise Solutions * Experience with Web Application, Documentum and Docu-Sign integration is desirable. * Experience with Event Driven Architecture – Kafka. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio campus. Relocation assistance is NOT available for this position. What you'll do: * Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security. * Contributes to the achievement of Life Co member, product, and financial goals through team’s performance. Effectively coaches employees on sales processes and opportunities to improve overall sales results. * Proactively identifies opportunities to improve operational effectiveness in Life, Health, or Retirement Income, resulting in reducing manual processes and expenses. Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results. * Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income. * Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed. * May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. * Responsible for the resolution of complex operations issues and/or member escalations. * Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations. * Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans. Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes. * Responsible for efficient call center operating model that adheres to employee and member experience KPIs. * Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree) * 6 years of experience in financial services operations to include process improvement. * 2 years of direct team lead, supervisory, or management experience required. * Experience implementing and managing business process improvements. * Extensive sales experience in the Health, Life, or Retirement industry. * Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income. * Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services). * Ability to complete AHIP (America’s Health Insurance Plans) and Strategic Partner carrier certifications. What sets you apart: * US military experience through military service or a military spouse/domestic partner * Current Life and Health license * 3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries. * 1 or more years of working experience with Life, Health, or retirement income products * Experience working/managing in a call center environment. * Chartered Life Underwriter (CLU) or related industry designation Compensation range: The salary range for this position is: $85,040 - $153,080 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity What you'll do: • Applies appropriate coverage and handles simple liability, evaluates, and settles high volume and low complexity auto claims with repairable vehicles., • Resolves claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, overcoming obstacles, and effectively prioritizing the workload., • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions., • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution., • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service., • Acquires and applies a foundational knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures., • Applies basic knowledge of Auto Physical Damage. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours., • May be assigned CAT deployment travel with minimal notice during designated CATs., • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or General Equivalency Diploma., • 1 year or more of military experience., • Acquisition and maintenance of insurance adjuster license within week 2 of training and 3 testing attempts., • Demonstrated ability to prioritize and multi-task, including navigating through multiple business applications., • Successful completion of a job-related assessment may be required. What sets you apart: • Currently serving in the military and you will be eligible to participate in a SkillBridge program in the Spring or Summer of 2026., • Ability to get permission from your commander to participate in the SkillBridge program., • Junior Military Veteran Compensation range: The salary range for this position is: $48,340 - $50,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). THIS IS A NON-FEDERAL ENTITY. IT IS NOT A PART OF THE DEPARTMENT OF DEFENSE OR ANY OF ITS COMPONENTS AND IT HAS NO GOVERNMENTAL STATUS. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am CST to 10:00 pm CST with two days off. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated professionals to work in our San Antonio office at 9800 Fredericksburg Rd San Antonio, TX 78288 for future insurance sales and customer service opportunities in March 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: * Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. * Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. * Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. * Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. * Maintain required Property & Casualty license and state registrations. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or GED equivalent * Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service. * Acquire and maintain Property & Casualty (P&C) license and state registrations, within 90 days of hire. (Training, Licensing and State registration fees paid for by USAA.) * Demonstrated communication, problem-solving, and critical thinking skills to effectively respond to routine member inquiries. * Effective time management and organizational skills. * Successful completion of a job-related assessment may be required What sets you apart: * 1 year of customer contact experience in a needs-based sales environment * 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face * US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 9:30am-6:00pm Work Schedule: 8hr shifts within the hours of 8:00am – 10:00pm CST USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day. All work schedules for this role are 40 hours per week. Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members. Salary: The hiring range for this position is: $45,010-$46,010 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: * Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. * Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. * Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. * Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. * Serves as an informal resource for team members. * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. * Developing knowledge of residential construction. * Working knowledge of estimating losses using Xactimate or similar tools and platforms. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. * Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. * May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * Experience handling water loss claims including water mitigation, water loss estimating and reconciliation * Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) * Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) * Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) * Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) * Proficiency in Xactimate (Level 1 and/or Level 2 certification) * Experience in a call center environment * Currently hold an active Adjuster License * Bachelor’s degree * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $114,450 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster- UM, you will be responsible to adjust attorney-involved, moderately complex UM/UIM claims or moderately complex to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Adjusts attorney-involved soft tissue and moderately complex claims with injuries (e.g., torn meniscus, broken bones, disc herniations) and UM/UIM claims, as well as some auto physical damage associated with those claims. * Identifies, confirms, and makes coverage decisions on soft tissue and moderately complex bodily injury claims. * Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. * Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. * Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. * Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. * Delivers a best-in-class member service experience by setting appropriate expectations and proactive communication. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years of auto claims adjusting experience. * 1 year of injury adjusting experience with attorney represented claims, * Proficient knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. * Proficient negotiation, investigation, communication, and conflict resolution skills. * Demonstrated time-management and decision-making skills. * Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. * Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. * Ability to exercise sound financial judgment and discretion in handling insurance claims. * Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * 4 or more years auto liability/casualty adjusting experience. * 1 year or more experience in Uninsured motorist (UM) claims * Ongoing professional development with a focus on Insurance * Bachelors degree or higher Compensation range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Senior Software Engineer-SAP FS-CD Techno-Functional to play a key role in supporting critical payment operations. This individual will contribute to both daily operational excellence and strategic payment modernization initiatives. The role presents a great opportunity for an SAP FS-CD expert to leverage their expertise within a complex S/4HANA landscape, enhance payment operations, and contribute to innovative solutions as part of a forward-thinking team. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based out of San Antonio; TX, Plano; TX, Charlotte; NC or Phoenix; AZ. Relocation assistance is not available for this position. What you'll do: * Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. * Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. * Develop complex algorithms to solve business needs. * Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. * Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates’ code. * Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution. * Identify system performance issues, to include technical debt, and optimize solution. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. * 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). * 4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. * Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python * Proven experience researching technical issues and generating creative/innovative solutions. * Proven experience addressing production issues by troubleshooting applications and systems. * Experience articulating technical challenges and solutions. * Demonstrate solid understanding of security coding practices and secure system fundamentals. * Proven experience working with cloud technologies and tools. What sets you apart: * 5+ years SAP Insurance module experience (FS-CD preferred; FICA considered), with S/4HANA Cloud experience. * Deep knowledge of FS-CD processes (master data, payments, billing, reporting, etc.). * Proficient in SAP ABAP development, including RICEFW, Object Oriented ABAP(Abstract Class/Interface/Design Patterns) solution design, and technical documentation. * Experienced with SAP Business Rules, configurations, and Business Partners. * Knowledgeable in SAP APIs (REST, CDS, AMDP,ODATA (SEGW), Odata(RAP),) and ABAP on HANA development. * Techno-Functional skills to bridge business needs and technical solutions, with ability to support payment operations and meet SLAs. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Life Actuary to join the Life Company’s Asset Liability Management Team. This role coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is not available for this position. What you'll do: * Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. * Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations. * Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership. * May make recommendations for model adjustments and improvements, when appropriate. * Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product. * Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas. * Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. * Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. * Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. * Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. * Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. * Advises management on issues and serves as a primary resource for their individual team members on escalated issues. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 8 years of experience without bachelor’s degree) * Do you have one of the following: * 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (Bachelor’s degree + 4 years of experience + FSA) * OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. (Bachelor’s Degree + 8 years of experience + ASA) * OR 8 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (FSA) * OR 12 years relevant actuarial or analytical experience and attainment of Associate within the Society of Actuaries (ASA) * Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. * Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences. What sets you apart: * US military experience through military service or a military spouse/domestic partner * FSA (Fellow of the Society of Actuaries) designation * Experience using Moody’s AXIS software * 2 or more years of experience with asset liability management or cash flow testing * Prior Actuarial experience with Life Insurance and Annuity Products * Fixed Indexed Annuity (FIA) Experience Compensation range: The salary range for this position is: $127,310 - $236,250 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity In this role you will lead and develop a team of Private Member Group Account Managers dedicated to providing comprehensive insurance solutions for our high-net-worth and/or high-profile members. This role focuses on ensuring exceptional service delivery, fostering strong client relationships, and driving operational excellence within a specialized client segment. While not a primary sales role, there will be an expectation to identify opportunities for service expansion and contribute to client retention and satisfaction goals. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: • Collaborates with internal and external stakeholders (alliance carrier underwriting, product management) to report needs, escalations and exceptions., • Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management., • Maintains high degree of high value expertise and knowledge of industry trends to facilitate and support the technical and interpersonal skills development of team., • Drives business results and revenue/product goal attainment; ensures team members provide appropriate product solutions to meet member needs., • Provides dedicated support for member escalations and acts as an intermediary between members and carriers throughout the escalation process to resolution., • Responsible for leading team in support of achieving individual and team goals, holding them accountable for performance and actions and develops employees through regular coaching and timely feedback., • Facilitates a sales culture while maintaining service excellence within a compliant fashion., • Responsible for assessing internal/external talent with the talent acquisition team to make informed hiring decisions., • Utilizes Value Agency Management Systems for operating in a multicarrier environment to provide day-to-day operational support., • Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 6 years of insurance sales and service experience to include at least 2 year of high value or commercial insurance, within an agency or broker setting., • 2 years of coaching, direct team lead, or supervisory experience., • 1 year of direct-to-consumer sales and service experience., • Experience managing multiple carrier relationships and performance with the use of carrier systems and reporting capabilities., • Experience with High Value Agency Management Systems., • Ability to work in agile and dynamic environment., • Valid General Lines insurance license for home state with ability to obtain multistate license within 90 days. What sets you apart: • Completed CPRM Designation or ability to obtain within 2 years in the role. Compensation range: The salary range for this position is: $85,040- $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We have multiple exciting opportunities available on our Pricing, Indications, and Reserving teams. As a dedicated Actuarial Analyst I, you will be a near-credentialed analyst responsible for independently applying complex technical and actuarial methodologies as well as requiring expert knowledge in one actuarial practice area (pricing, reserving, modeling, catastrophe risk, claims analytics, product management, etc.) to complete unstructured projects. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Independently apply complex technical and actuarial methodologies, as well as proficient actuarial knowledge, to complete unstructured projects, • Select and ensure quality of data used to perform trend analysis supports rate level indications; translate business problem into technical requirements; run catastrophe models and interpret and communicate results to support business activities while executing and enhancing a strong control environment with guidance from an experienced catastrophe modeler., • Utilize actuarial, mathematical, or statistical techniques to augment actuarial work product., • Create and deliver training to teammates on mechanics of actuarial tools and processes., • Apply understanding of products supported, stakeholders’ needs, and industry trends to solve unstructured business problems., • Identify compliance gaps and process improvements and recommends develops solutions., • Lead unit initiatives and participate in cross-functional efforts as a technical subject matter expert., • Effectively communicate insights and solutions to all audiences, including executive leadership., • Synthesize complex and conflicting information into a clear and influential value proposition., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 4 years of Actuarial or analytical business experience., • No more than 2 Casualty Actuarial Society (CAS) exams away from Associate of the Casualty Actuarial Society (ACAS) Credential and All Validation of Education Experience (VEEs) completed., • Demonstrated competency with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making., • Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems., • Experience communicating complex solutions and analysis to both technical and nontechnical audiences. What sets you apart: • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. This role is remote eligible in the continental U.S. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. USAA office locations are San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. This is an experienced desk Property Adjuster role and is a hourly, non-exempt position with overtime and CAT pay opportunities. The ideal candidate will possess strong virtual estimating skills for low to moderate severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. Typical work schedules are between 9:00 am - 5:00 pm (local time) Monday to Friday, with potential to work extended hours to support CAT claims. What you'll do: * Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. * Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. * Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of experience handling low complexity property claims and/or customer service, military leadership, construction related industry/insurance experience. * Knowledge of estimating losses using Xactimate or similar tools and platforms. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. * Ability to prioritize and multi-task, including navigating through multiple business applications. * May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * Currently reside in the Eastern or Central time zones, within catastrophe prone areas * 1+ years of residential property adjusting of moderate complexity claims * 1+ years of estimate writing skills using Xactimate, Claim X or virtual estimating * Proficient with virtual tools (such as Claim X, Hover, and Hosta) * Handling claims from start (FNOL, reviewing policy, making coverage decisions) to finish including settlement * Experience scoping the loss, assessing damages, interpreting policy and making claim decisions * Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding) * Knowledge of homeowner property policies and endorsements * Currently hold an active P&C Adjuster license * Prior experience working directly for a standard insurance carrier * Ability to work overtime and extended hours to support CAT claims * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Direct Sales Representative: This is a dynamic opportunity to represent our single-family unit sales initiatives, in the residential market. Our Direct Sales Representatives are responsible for promoting and selling our Astound Services; Data, Phone, and Video, throughout a specific market via door-to-door sales and events to prospective residential customers! This is a face-to-face and door-to-door position; It’s not easy for everyone, however, the base salary and uncapped commission compensation is designed for excellent earnings potential! Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources Aggressively pursue any leads provided daily Understand every unique element of assigned properties within portfolio Distribute marketing material, facilitate strategic marketing campaigns, build Astound brand awareness Review and understand property contract language, service levels, restrictions, and obligations Understand customer needs and articulate solutions Attend mandatory sales meetings Report sales statistics accurately and promptly to management Stay up to date with what the competition is doing in your market What You Bring to the Table: Ability to work in a fast paced challenging environment Enjoys working outdoors "on the hunt" since 90% of all work is in the field Excellent communications, relationship building, organizational, presentation and influence skills You have a positive, creative and persuasive personality Must be a motivated, self-starter and comfortable with working autonomously Must be detail oriented and has highly developed organizational and time management skills You are sales-quota driven Must have valid driver's license and reliable transportation Visit potential customers at their residences to discuss service needs, providing quotes and sign up orders. Other duties as assigned. This is a face-to-face and door-to-door position. It’s not easy for everyone, however, the base salary and uncapped commission compensation is designed for excellent earnings potential. We provide flexible scheduling Adjusted Quota during your ramp-up period. Protected Territory with excellent training/mentoring Education and Certifications: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: * 401k retirement plan, with employer match * Insurance options including: medical, dental, vision, life and STD insurance * Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization * Floating Holiday: 40 hours per year * Paid Holidays: 7 days per year * Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws * Tuition reimbursement program * Employee discount program *Benefits listed above are for regular full-time position Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Direct Sales Representative- Residential - $5,000 Sign-On Bonus: Location: Dallas, TX Unlimited earning potential with uncapped commissions! Opportunity to earn a targeted compensation up to $85,000 to $90,000 at full attrition with a $34,000 base salary! We offer a $34,000 base with a commission plan that allows you the freedom to exceed quota. (*See total compensation details below the job description). You will be representing a superior telecommunication provider and company that cares about you and our customers. Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: * This is a dynamic opportunity to represent our organization in the greater Dallas, TX market * This individual will be based in the field, with the ability to travel into the nearest office as needed A Day in the Life of the Direct Sales Representative: * Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources * Aggressively pursue any leads provided daily * Understand every unique element of assigned properties within portfolio * Distribute marketing material, facilitate strategic marketing campaigns, build Astound brand awareness * Review and understand property contract language, service levels, restrictions, and obligations * Understand customer needs and articulate solutions * Attend mandatory sales meetings * Report sales statistics accurately and promptly to management * Stay up to date with what the competition is doing in your market. What You Bring to the Table: * Ability to work in a fast paced challenging environment * Enjoys working outdoors "on the hunt" since 90% of all work is in the field * Excellent communications, relationship building, organizational, presentation and influence skills * You have a positive, creative and persuasive personality * Must be a motivated, self-starter and comfortable with working autonomously * Must be detail oriented and has highly developed organizational and time management skills * You are sales-quota driven * Must have valid driver's license and reliable transportation What You Bring to the Table: * You’re passionate in connecting with potential customers and bringing them the joy of our products * You’re driven to succeed in every situation presented * You’re resilient and adapt to an ever-changing environment * Visit potential customers at their residences to discuss service needs, providing quotes and sign up orders * Protected Territory with excellent training/mentoring * Adjusted Quota during your ramp-up period * We provide flexible scheduling * This is a face-to-face and door-to-door position. It’s not easy for everyone, however, the base salary and uncapped commission compensation is designed for excellent earnings potential! * Other duties as assigned Education and Certifications: * High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: * Opportunity for uncapped earning potential! * Vehicle Allowance provided * 401k retirement plan, with employer match * Insurance options including medical, dental, vision, life and STD insurance * Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization * Floating Holiday: 40 hours per year * Paid Holidays: 7 days per year * Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws * Tuition reimbursement program * Employee discount program * Base Salary: The base salary range in Texas for this position is $34,000, plus opportunities for bonus, benefits and commission, if applicable. It is specific to Texas and may not be applicable to other locations. Commissions at plan: Uncapped commissions with targeted commissions at full attainment could be up to or over $50,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. We offer a competitive salary and a comprehensive benefits package, which includes medical/dental, paid vacation and sick time as well as a 401(k), and certain candidates may qualify for a signing bonus up to $5,000. Don’t miss this opportunity to join Astound. Visit astound.com and navigate to the careers page to apply today. Our Mission Statement: • Take care of our customers, • Take care of each other, • Do what we say we are going to do, • Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative – Onsite in San Antonio, TX Address: 2822 General Hudnell Dr. San Antonio, TX Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $15/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: • Full-Time Employment: Reliable schedule and stability., • Competitive Pay: $15/hr, • Shift differentials: Night Differential $1.50 extra per hour for shifts between 6 PM-6 AM all days, and/or Weekend Day Differential $1.00 on Saturday-Sunday 6AM-6PM., • Paid Training & Overtime: Get the training you need to excel and take advantage of overtime opportunities., • Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics., • Career Growth: Opportunities to advance your career in a supportive, innovative environment., • Efficiently manage a high volume of inbound calls in a fast-paced environment., • Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies., • Assist cardholders with inquiries regarding transactions and account statuses., • Listen actively to understand customer needs and offer clear, accurate information., • Process transactions efficiently via web-based applications and handle research requests with precision., • Maintain in-depth knowledge of company and client programs, policies, and technology., • Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations., • An effective communicator who can clearly explain complex information., • A dedicated professional with a strong work ethic and problem-solving skills., • A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution., • Must be at least 18 years old with a High School Diploma or equivalent., • Must have 6 months of Customer Service, Call Center or Dispatch experience. Landing Page: ___ Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15.00 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: ___. Complete the form and then email it as an attachment to ___. You may also ___.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Fraud Call Center Representative – Onsite in San Antonio, TX Address: 2822 General Hudnell Dr. San Antonio, TX 78266 Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $16.75/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: • Full-Time Employment: Reliable schedule and stability., • Competitive Pay: Pay is $16.75/hr, • Shift differentials: Night Differential $1.50 extra per hour for shifts between 6 PM-6 AM all days, and/or Weekend Day Differential $1.00 on Saturday-Sunday 6AM-6PM., • Paid Training & Overtime: Get the training you need to excel and take advantage of overtime opportunities., • Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics., • Career Growth: Opportunities to advance your career in a supportive, innovative environment., • Efficiently manage a high volume of inbound calls in a fast-paced environment., • Provide outstanding customer support by answering inquiries related to their accounts., • Identify client needs and recommend solutions when fraud has been identified using comprehensive training, customer records, and our knowledge management systems., • Analyze potential fraud and suspicious activity by monitoring card alerts and fraud prevention reports., • Process disputes and fraud claims in line with client policies and guidelines., • Escalate issues to the appropriate channels when a risk review, exception handling, or further analysis is needed., • Log cases in the database, documenting actions taken and conversations with customers for accuracy., • Maintain confidentiality by ensuring information is shared only with authorized individuals in compliance with legal requirements., • Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations., • An effective communicator who can clearly explain complex information., • A dedicated professional with a strong work ethic and problem-solving skills., • A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution., • Must be at least 18 years old with a High School Diploma or equivalent., • Must have 6 months of Customer Service, Call Center or Dispatch experience., • Complete a background check, credit check, and security fingerprinting. Landing Page: ___ Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.75, which may be below your state's minimum wage. Please consider this when applying . Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: ___. Complete the form and then email it as an attachment to ___. You may also ___.

The Sherwin-Williams Floorcovering Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Floorcovering Facility Management or Sales Representative role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity to progress into a Floorcovering Operations Manager or Field Technician position upon successfully completing the initial 8-to-12-week training. With a national footprint, Sherwin Williams Floorcovering serves professional clients in all major markets throughout the United States. This provides you with career flexibility and consistent growth opportunities. Click ___ to learn more about our Floorcovering Division and the services we provide to our customers across the country! This position’s typical schedule is 44 hours per week, which may include evenings and/or weekends. Upon successful completion of the Floorcovering Management & Sales Training Program, candidates will be placed into either a Floorcovering Operations Manager or Floorcovering Field Technician position in one of the following states: • Oklahoma Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: ___ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at ___. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Complete training consistent with established program, • Support business strategies to increase sales and optimize profitability, • Ensure high levels of customers satisfaction through excellent service, • Build and maintain knowledge of all products to ensure effective customer recommendations, • Build positive relationships with wholesale and retail customers, • Complete store administration, • Ensure compliance with policies and procedures including safety, loss prevention, and security, • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays, • Support employee training, development, performance management, and corrective action, • Respond to and resolve any customer and/or employee complaints, • Partner with Store Manager to make outside sales calls to increase market shareMinimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must have a valid, unrestricted Driver’s License, • Must have at least a bachelor's degree by the start of this development program, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionPreferred Qualifications:, • Have at least one (1) year experience working in a retail, sales, or customer service position, • Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams, • Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc., • Have previous work experience selling floorcovering and/or floorcovering products, • Have work experience using timekeeping and/or customer relationship management ("CRM") systems, • Willingness to relocate for future job opportunities, • Ability to read, write, comprehend, and communicate in more than one language, • Ability to read, write, comprehend, and communicate in Spanish #SHWEarlyTalent

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Life Actuary to join the Life Company’s Asset Liability Management Team. This role coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is not available for this position. What you'll do: - Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. - Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations. - Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership. - May make recommendations for model adjustments and improvements, when appropriate. - Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product. - Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas. - Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. - Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. - Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. - Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. - Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. - Advises management on issues and serves as a primary resource for their individual team members on escalated issues. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 8 years of experience without bachelor’s degree) - Do you have one of the following: - 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (Bachelor’s degree + 4 years of experience + FSA) - OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. (Bachelor’s Degree + 8 years of experience + ASA) - OR 8 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (FSA) - OR 12 years relevant actuarial or analytical experience and attainment of Associate within the Society of Actuaries (ASA) - Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. - Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences. What sets you apart: - US military experience through military service or a military spouse/domestic partner - FSA (Fellow of the Society of Actuaries) designation - Experience using Moody’s AXIS software - 2 or more years of experience with asset liability management or cash flow testing - Prior Actuarial experience with Life Insurance and Annuity Products - Fixed Indexed Annuity (FIA) Experience Compensation range: The salary range for this position is: $127,310 - $236,250 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: - Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. - Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. - Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. - Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. - Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. - Maintains accurate, thorough, and current claim file documentation throughout the claims process. - Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates - Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. - Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. - May be assigned CAT deployment travel with minimal notice during designated CATs. - Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma. - 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims - Knowledge of estimating losses using Xactimate or similar tools and platforms. - Demonstrated negotiation, investigation, communication, and conflict resolution skills. - Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. - Ability to prioritize and multi-task, including navigating through multiple business applications. - May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. - Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: - 1+ years relevant property adjusting claims of moderate complexity - Experience desk adjusting residential property claims to include water, roof, and personal property - File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) - Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) - Currently hold an active P&C Adjuster license - Experience working directly for a standard insurance carrier - Experience in a all center environment - US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: - May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. - May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. - May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. - May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio campus. Relocation assistance is NOT available for this position. What you'll do: - Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security. - Contributes to the achievement of Life Co member, product, and financial goals through team’s performance. Effectively coaches employees on sales processes and opportunities to improve overall sales results. - Proactively identifies opportunities to improve operational effectiveness in Life, Health, or Retirement Income, resulting in reducing manual processes and expenses. Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results. - Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income. - Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed. - May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. - Responsible for the resolution of complex operations issues and/or member escalations. - Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations. - Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans. Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes. - Responsible for efficient call center operating model that adheres to employee and member experience KPIs. - Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree) - 6 years of experience in financial services operations to include process improvement. - 2 years of direct team lead, supervisory, or management experience required. - Experience implementing and managing business process improvements. - Extensive sales experience in the Health, Life, or Retirement industry. - Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income. - Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services). - Ability to complete AHIP (America’s Health Insurance Plans) and Strategic Partner carrier certifications. What sets you apart: - US military experience through military service or a military spouse/domestic partner - Current Life and Health license - 3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries. - 1 or more years of working experience with Life, Health, or retirement income products - Experience working/managing in a call center environment. - Chartered Life Underwriter (CLU) or related industry designation Compensation range: The salary range for this position is: $85,040 - $153,080 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance. Ecolab is seeking a Field Service Technician where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance. How You’ll Make an Impact: * Deliver expert service and support for cooling tower cleaning and water disinfection * Provide technical support and escalate complex challenges as needed * Build strong relationships with customers and promote best practices * Ensure full compliance with safety policies and procedures * Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts * Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans * Provide technical support to customers; identifying and resolving customer pain points, escalating as required * Install: Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts Position Details: * This position will be based in San Antonio * The territory for this position covers a 120-mile radius * Targeted accounts are within the Global High Tech industries * Up to 30% overnight travel What’s Unique About This Role: * You’ll work in a dynamic, hands-on environment with autonomy and support * You’ll help customers meet sustainability goals while protecting their critical assets * You’ll gain access to industry-leading training and development programs Minimum Qualifications: * High school diploma or equivalent * 2 years of experience in water treatment or an industrial/mechanical environment * Position requires a current and valid Driver’s License with no restrictions * No immigration sponsorship available for this position Physical Requirements of Position: * Lifting up to 50 pounds * Exposure to hot, cold, noisy, or dirty environments * Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability. Preferred Qualifications: * Associate’s degree or trade school certification * Demonstrated mechanical aptitude * Experience in water treatment or specialty chemical industry * Familiarity with boilers, cooling towers, and wastewater treatment systems * Proficiency with Microsoft Office Suite What’s in it For You: * Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more! * The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments. * The ability to make an impact and shape your career with a company that is passionate about growth. * The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. About Ecolab: At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world. Annual or Hourly Compensation Range The pay range for this position is $54,100-$81,200. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. ___ to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: • Undergo additional background screens and/or drug/alcohol testing for customer credentialing., • Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to a Culture of Inclusion & Belonging At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Quality Property Reinspector, you will ensure a quality property repair estimate and valuation product by focusing on targeted areas to continuously calibrate the reinspection process, validates reported findings and provides an objective subject matter expert (SME) knowledge to the Property Claims community and Third-Party vendors. Drives USAA’s financial strength by measuring and reporting estimate accuracy for Property Claims and Third-Party vendors. This is a field-based role that will require you to reside and work within one of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX. Candidates who are willing and able to work in the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX are encouraged to apply. Relocation assistance is not available for this position. What you’ll do: • Measures property estimates accuracy and efficiency through conducting thorough, timely re-inspections/audits of property and property repair estimates, and reports on payment accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors)., • Reports reinspection/audit findings on estimate accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors) for corporate score cards., • Assesses the health of property estimating through participation in ad-hoc and market audits, working closely with Claims stakeholders to identify areas for improvement., • Provides objective, proactive, and actionable feedback of Physical Damage (PD) policy, procedures and regulations to the Claims Stakeholders and Third-Party vendors., • Creates awareness and drives understanding of Property adjusting and estimating procedures by delivering a work product that is consistent and compliant with policy, procedures, and regulations to Claims Stakeholders., • Serves as a Property Adjusting SME on property estimating through post audit calibration meetings, ride-a-longs with other Property employees inspecting property, training materials, Property Director teleconferences and Property Champion teleconferences., • Applies expert knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, USAA property estimate/repair process and procedures., • Provides support for the presentation, discussion, and auditing of diagnostic estimates within key regional markets, contributing to the assessment of estimate quality. During a catastrophe, or post event, performs property reinspections for catastrophe claims with a minimum of 28 consecutive days during the catastrophe event or post event. Requires working time requirement of 7 consecutive days, 7:00AM 7:00PM, member time., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you’ll have: • High School Diploma or General Equivalency Diploma., • 2 years relevant property field adjusting experience., • Experience writing estimates in Xactimate and XactAnalysis., • Knowledge and experience of property claims contracts., • Knowledge of property construction and structural repair techniques., • Working knowledge of Microsoft Office applications (Outlook, Word, Excel). What sets you apart: • Previous experience managing TPA estimating, QA, Audits., • Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights., • 4+ recent years writing Dwelling estimates in Xactimate and XactAnalysis., • 4+ recent years of working property claims contract knowledge., • Experience working with both internal and external partners/suppliers., • Willingness to travel at least one week per month., • Currently reside or work within any of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX. Physical Demand Requirements: • Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car., • Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics., • Ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces., • Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation range: $77,120-$147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 1 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * Experience working with Medicare Advantage and Medicare Supplement Plans * 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * Experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery? USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission. Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below). DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations. U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required. U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities. Salary and Benefits: Salary for newly appointed law enforcement Border Patrol Agents varies from: • Base Salary: GL-9/GS-11, $65,545 - $124,717per year, • Locality Pay: Varies by duty location. All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings. Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years. Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: • Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa, • Buffalo Sector Stations - Wellesley Island, • Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde, • El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta, • El Centro Sector Stations - El Centro, Indio, Calexico, • Grand Forks Sector Stations - Pembina, • Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass, • Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren, • Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata, • Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen, • San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente, • Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville, • Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford, • Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. Typical assignments include: • Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations., • Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations., • Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband., • Performing farm checks, building checks, traffic checks, city patrols, and transportation checks. GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as: • Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence., • Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws. GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: • Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official., • Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official. There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities. Other Requirements: Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years. Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam. If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: careers.cbp.gov/s/usbp. NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: - Independently applies actuarial methodologies to complete structured projects (e.g.) - Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). - Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. - Proactively resolves technical issues and identifies appropriate issues for escalation. - Assists others with troubleshooting issues. - Creates instructions and training materials for actuarial tools and processes. - Mentors new team members. - Apply business acumen to provide actionable insights that help solve business problems. - Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. - Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. - 2 years of actuarial or analytical business experience. - 3 Casualty Actuarial Society (CAS) exams. - Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. - Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: - Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). - Demonstrated experience with basic actuarial pricing methodologies. - Demonstrated experience aggregating and analyzing data to solve problems. - Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. - P&C Personal Lines pricing experience. - Familiarity and experience with industry pricing software such as Earnix. - US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am CST to 10:00 pm CST with two days off. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated professionals to work in our San Antonio office at 9800 Fredericksburg Rd San Antonio, TX 78288 for future insurance sales and customer service opportunities in March 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: - Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. - Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. - Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. - Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. - Maintain required Property & Casualty license and state registrations. - Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or GED equivalent - Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service. - Acquire and maintain Property & Casualty (P&C) license and state registrations, within 90 days of hire. (Training, Licensing and State registration fees paid for by USAA.) - Demonstrated communication, problem-solving, and critical thinking skills to effectively respond to routine member inquiries. - Effective time management and organizational skills. - Successful completion of a job-related assessment may be required What sets you apart: - 1 year of customer contact experience in a needs-based sales environment - 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face - US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 9:30am-6:00pm Work Schedule: 8hr shifts within the hours of 8:00am – 10:00pm CST USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day. All work schedules for this role are 40 hours per week. Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members. Salary: The hiring range for this position is: $45,010-$46,010 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity What you'll do: - Applies appropriate coverage and handles simple liability, evaluates, and settles high volume and low complexity auto claims with repairable vehicles. - Resolves claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, overcoming obstacles, and effectively prioritizing the workload. - Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. - Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. - Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. - Acquires and applies a foundational knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. - Applies basic knowledge of Auto Physical Damage. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. - May be assigned CAT deployment travel with minimal notice during designated CATs. - Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma. - 1 year or more of military experience. - Acquisition and maintenance of insurance adjuster license within week 2 of training and 3 testing attempts. - Demonstrated ability to prioritize and multi-task, including navigating through multiple business applications. - Successful completion of a job-related assessment may be required. What sets you apart: - Currently serving in the military and you will be eligible to participate in a SkillBridge program in the Spring or Summer of 2026. - Ability to get permission from your commander to participate in the SkillBridge program. - Junior Military Veteran Compensation range: The salary range for this position is: $48,340 - $50,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). THIS IS A NON-FEDERAL ENTITY. IT IS NOT A PART OF THE DEPARTMENT OF DEFENSE OR ANY OF ITS COMPONENTS AND IT HAS NO GOVERNMENTAL STATUS. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: - Inspect and review quality of claim files and provide feedback to employees as appropriate. - Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. - Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners - Build conditions for success removes obstacles, leads and champions change. - Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. - Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. - Handle escalations and make appropriate decisions based on the policy. - Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. - Hire, develop, and coach claims employees for results delivery. - Consistently coach employees on claims handling and find opportunities to improve overall process and engagement - Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. - 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. - 2 years of direct team lead, supervisory or management experience. - Experience using and interpreting data to make decisions. - Demonstrated leadership, initiative, customer service and/or claims handling skills. - Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: - Prior condo, liability, or lawsuit claims handling experience - 5 years of property claims experience handling moderate to complex dwelling and liability claims - 2+ years prior management experience managing Examiner Level claims professionals (complex property) - P&C claims leadership experience with development skills - Bachelor’s or advanced degree - Knowledge of property claims contracts and interpretation of case law - Knowledge of Xactimate, Xactanalysis and Xact Contents - Related Professional Certification(s)/Designation(s) - Superb interpersonal skills including verbal and written communications - Demonstrated strong training, coaching, mentoring skills Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated SIU Investigator Senior - Major Case Unit. Within defined guidelines and framework, you will help protect USAA and our members from potential fraudulent claims by investigating complex fraud investigations with significant financial impact to USAA. This may involve working with Legal Counsel, government agencies and outside consultants in compliance with state laws and regulations for an assigned operational specialty team. This is a Remote eligible position. This is a field-based role that can be based in anywhere in the Continental United States. Relocation assistance is not available for this position. What you'll do: - Leads the execution of fraud prevention strategies and investigative operations. - Leads high exposure, high profile and critical work assignments, and special investigations involving sophisticated niche fraud referrals, (examples: organized provider rings, staged accidents, large losses of significant exposure and broad scale PIP/Casualty Schemes) across multiple entities or functions. - Applies advanced knowledge of P&C insurance industry products, services, and processes in investigating claims. This includes P&C insurance policy contracts and coverages and claims handling process and procedures. - Applies advanced knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. - Processes large quantities of unstructured detailed information with high levels of accuracy by collecting evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. - Makes appropriate and prompt decisions to identify potential complex fraud within defined guidelines. - Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results and outcome of the investigation. - Serves as subject matter authority for team members including providing expert mentorship and training for fraud investigations. - Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. - Develops proactive actions and conveys compelling arguments to influence disposition of arbitrated and litigated cases effectively and efficiently. - Handles CAT duty responsibilities as business requires. - Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma. - 4+ years of P&C SIU/Fraud investigation experience; OR 6+ years relevant fraud industry investigation experience. - Expert knowledge and understanding of fraud investigations as well as application of case law and state laws and regulations. - Must be a skilled investigator with experience taking sophisticated statements from multiple parties to an event. - Ability to capture broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. - Demonstrated ability to coordinate and prioritize workload, performing multiple tasks and devising solutions to problems. - Experience using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. - Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. - Experience in concurrent handling of specialty/complex/litigated claims/cases as well as mediation/arbitration/trial preparation and participation. What sets you apart: - At least 5 years of SIU/investigative experience in P&C - 3+ years of experience conducting multi-claim major case investigations in multiple jurisdictions - Experience with Major Case investigations in more than one line of business (for example, auto/property/casualty) - Experience handling Major Case Investigation from start to finish with advanced report writing to submit for affirmative litigation. - Comprehensive experience applying various causes of action for potential affirmative fraud litigation - Experience working on projects within SIU - Experience leading or mentoring other SIU investigators - Subject Matter Expertise (SME) in at least one personal line of business (auto/property/casualty) - Industry recognized major designations (for example, CPCU, CFI, CFE) - Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. - US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $93,770 - $179,240 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: - Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. - Asks questions to discover key information and life events and understand need or problem. Documents relevant information. - Recognizes life events, understands and assesses the member's needs, financial situation, and goals. - Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales - techniques and persuasion skills and implements recommendation(s). - Educates the member on how regulatory changes will impact a product. - Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. - May provide limited member servicing support. - Ensures adherence to company and regulatory practices. - Supports enterprise business goals through the achievement of individual referral and product acquisition goals. - Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. - Employees in Health Solutions work with brokered products and act as an agent for the member. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: - Hours of operation - January – September /Monday – Friday / 7:30am – 6:00pm (Central) - October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) - Your 8-hour shift will fall within these hours. We are currently looking for closing shift - This role is required to be in office, with potential hybrid opportunity after 6 months. - This is for a June 8, 2026 start date What you have: - High School Diploma or General Equivalency Diploma required. - Required maintenance of Life and Health license. - Required annual completion of AHIP and Broker/Carrier appointments. - 1 or more years customer service/sales experience. - Experience delivering frequent written and oral communication. - Experience acquiring and applying new concepts and information. - Experience processing and analyzing information. - Experience fulfilling requests and meeting deadlines. - Experience resolving conflict and negotiating. - Experience multi-tasking in an operating systems environment. - Experience participating in or leading teams. - Successful completion of a job-related assessment may be required. What sets you apart: - Current Life and Health License - Experience working with Medicare Advantage and Medicare Supplement Plans - 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) - Experience working with Final Expense Policies - Life Insurance Sales experience - Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the San Antonio, TX location. Relocation assistance is not available for this position. What you'll do: - Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. - Negotiates liability for comparative negligence (claimant or adverse carrier). - Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. - Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. - Analyzes information obtained to establish compliance for regulatory requirements and settlement value. - Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. - Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. - Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. - Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. - Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. - Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. - May serve as an informal resource for team members. - Applies proficient knowledge of Auto Physical Damage to adjust claims. - Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. - May be assigned CAT deployment travel with minimal notice during designated CATs. - Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma. - 2 years of customer service experience. - 1 year of experience handling low to moderately complex auto non injury liability claims. - Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. - Experience determining auto liability coverage. - Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. - Demonstrated negotiation, investigation, communication, and conflict resolution skills. - Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. - Ability to organize, analyze, and effectively determine risk and appropriate response. - Successful completion of a job-related assessment may be required. What sets you apart: - 1-2 years recent multi-vehicle claims liability to include comparative negligence - Guidewire Claims Center experience - Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage (Part C) - Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits - Arbitration/Subrogation knowledge - Bachelor's degree - Active Adjuster's License - US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $54,550.00 - $97,750.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a credentialed actuary to join our Property Loss Reserving and Reserving Development team. This Actuary will leverage advanced knowledge of Loss Reserving techniques and Claims Analytics insights to explain drivers of loss trends. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. What you'll do: - Applies advanced actuarial knowledge to complete broad and complex projects (e.g., evaluates and selects methodology to price new discount/endorsement for countrywide rollout; develops alternative methodologies to comply with complex regulatory requirements; selects metrics and designs processes to monitor model performance; translates business problems into technical requirements and performs required analysis to develop solutions; independently runs catastrophe models and interprets and communicates results to support critical business activities, while enhancing the control environment as needed. - Utilizes advanced actuarial, mathematical, or statistical techniques to augment actuarial work product. - Leads special actuarial projects, such as the development of new methodologies or reporting tools. - Trains new team members on the theory and mechanics of relevant actuarial methodologies. - Applies deep understanding of products supported, stakeholders’ needs, and industry trends to solve unstructured business problems. - Identifies and anticipates compliance gaps and process improvements; recommends and develops solutions to mitigate risk. - Represents Actuary in cross-functional efforts. - Develops written communication and presentations that effectively convey data-driven solutions to broad audiences, including cross-functional executive leadership. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor’s degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. - 4 years of Actuarial or analytical business experience. - Associate of the Casualty Actuarial Society (ACAS) Credential. - Demonstrated advanced skills with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. - Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. - Demonstrated experience communicating complex solutions and analysis to both technical and nontechnical audiences, including executive leadership. What sets you apart: - Experience performing Loss Reserve analysis and working in Loss Reserving software (i.e. ResQ, Arius etc.). - US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310 - $229,160. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: - Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. - Asks questions to discover key information and life events and understand need or problem. Documents relevant information. - Recognizes life events, understands and assesses the member's needs, financial situation, and goals. - Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales - techniques and persuasion skills and implements recommendation(s). - Educates the member on how regulatory changes will impact a product. - Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. - May provide limited member servicing support. - Ensures adherence to company and regulatory practices. - Supports enterprise business goals through the achievement of individual referral and product acquisition goals. - Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. - Employees in Health Solutions work with brokered products and act as an agent for the member. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: - Hours of operation - January – September /Monday – Friday / 7:30am – 6:00pm (Central) - October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) - Your 8-hour shift will fall within these hours. We are currently looking for closing shift - This role is required to be in office, with potential hybrid opportunity after 6 months. - This is for a June 8, 2026 start date What you have: - High School Diploma or General Equivalency Diploma required. - Required maintenance of Life and Health license. - Required annual completion of AHIP and Broker/Carrier appointments. - 2 or more years customer service/sales experience. - Experience delivering frequent written and oral communication. - Experience acquiring and applying new concepts and information. - Experience processing and analyzing information. - Experience fulfilling requests and meeting deadlines. - Experience resolving conflict and negotiating. - Experience multi-tasking in an operating systems environment. - Experience participating in or leading teams. - Successful completion of a job-related assessment may be required. What sets you apart: - Current Life and Health License - 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans - 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) - 3 or more years of experience working with Final Expense Policies - Life Insurance Sales experience - Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: - Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. - Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. - Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. - Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. - Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. - Maintains accurate, thorough, and current claim file documentation throughout the claims process. - Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. - Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. - Serves as an informal resource for team members. - Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. - Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. - May be assigned CAT deployment travel with minimal notice during designated CATs. - Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma. - 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. - Developing knowledge of residential construction. - Working knowledge of estimating losses using Xactimate or similar tools and platforms. - Demonstrated negotiation, investigation, communication, and conflict resolution skills. - Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. - Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. - May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. - Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: - Experience handling water loss claims including water mitigation, water loss estimating and reconciliation - Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) - Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) - Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) - Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) - Proficiency in Xactimate (Level 1 and/or Level 2 certification) - Experience in a call center environment - Currently hold an active Adjuster License - Bachelor’s degree - US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: - May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. - May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. - May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. - May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $114,450 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster- UM, you will be responsible to adjust attorney-involved, moderately complex UM/UIM claims or moderately complex to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: - Adjusts attorney-involved soft tissue and moderately complex claims with injuries (e.g., torn meniscus, broken bones, disc herniations) and UM/UIM claims, as well as some auto physical damage associated with those claims. - Identifies, confirms, and makes coverage decisions on soft tissue and moderately complex bodily injury claims. - Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. - Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. - Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. - Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. - Delivers a best-in-class member service experience by setting appropriate expectations and proactive communication. - Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. - May be assigned CAT deployment travel with minimal notice during designated CATs. - Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma. - 2 years of auto claims adjusting experience. - 1 year of injury adjusting experience with attorney represented claims, - Proficient knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. - Proficient negotiation, investigation, communication, and conflict resolution skills. - Demonstrated time-management and decision-making skills. - Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. - Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. - Ability to exercise sound financial judgment and discretion in handling insurance claims. - Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. - Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: - 4 or more years auto liability/casualty adjusting experience. - 1 year or more experience in Uninsured motorist (UM) claims - Ongoing professional development with a focus on Insurance - Bachelors degree or higher Compensation range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.