Asset/Maintenance Tech
2 days ago
San Antonio
Job Description Position Summary The Asset Maintenance Technician supports Southern Ice Cream's field operations by delivering and retrieving company-owned equipment (including freezers and related assets), performing on-site minor repairs and adjustments, and completing basic shop/facility and vehicle preventive maintenance to keep assets and fleet equipment safe, reliable, clean, and customer-ready. This role blends light mechanical service, asset handling, and logistics coordination while maintaining high standards for safety, food safety, and customer service. Essential Duties & Responsibilities Equipment Delivery, Pick-Ups & Asset Handling • Deliver, set up, and place company equipment (e.g., display/freezer units and related accessories) at customer locations following route schedules and installation standards., • Pick up equipment from customer sites, confirm condition, and transport safely back to the warehouse/shop., • Load/unload equipment using safe lifting practices and material handling tools (dollies, pallet jacks, lift gates, straps)., • Use Samsara (or similar fleet/telematics platform) for route visibility, vehicle compliance, driver performance, and communication as assigned., • Complete delivery/pick-up documentation (asset tags/serials, condition notes, photos as needed) and obtain customer signatures when required., • Perform minor, non-invasive on-site repairs and adjustments to keep assets operational, such as:, • Replacing gaskets, hinges, handles, casters, shelves/baskets, lights, and power cords (where permitted)., • Cleaning/clearing condenser areas and vents (as allowed), basic defrost and door-seal checks., • Tightening hardware, leveling units, adjusting doors, and verifying safe electrical connections., • Diagnose common issues and determine when escalation is needed (e.g., sealed-system refrigeration problems, electrical hazards)., • Perform preventive maintenance on company equipment to reduce downtime and extend asset life, including:, • Routine inspections, cleaning, and functional checks prior to redeployment., • Basic part replacements (gaskets, casters, bulbs, handles, cords) and minor adjustments., • Maintaining PM checklists and documenting findings, corrective actions, and parts used., • Perform minor preventive maintenance and readiness checks on company vehicles and report issues promptly, including:, • Pre/post-trip inspections (tires, lights, wipers, fluid levels, mirrors, safety equipment)., • Checking and topping off fluids as appropriate (washer fluid, coolant, etc. per policy)., • Replacing wiper blades, light bulbs, fuses, and other simple wear items (as authorized)., • Maintaining vehicle cleanliness (cab and cargo area) and ensuring required supplies are stocked (straps, blankets, cones, etc.)., • Coordinating scheduled services (oil changes, inspections) and escalating mechanical concerns to approved vendors/management., • Inspect, clean, and stage equipment for redeployment; verify asset tags, appearance, and basic function checks., • Maintain an organized shop area, tools, and parts inventory; restock common "field kit" components., • Maintain accurate equipment records and basic reporting using Microsoft Excel (asset lists, delivery logs, service history, parts usage, and simple summaries)., • Follow all safety requirements including safe driving practices, lifting ergonomics, PPE use, and hazard reporting., • Maintain cleanliness and sanitary handling practices appropriate for food-related environments (no contamination risk; clean equipment presentation)., • Treat customers professionally on-site; represent Southern Ice Cream with a service-first mindset. Required • Valid driver's license with acceptable driving record; ability to operate company vehicles (van/box truck as applicable)., • Ability to safely operate a forklift and powered pallet jack (walkie rider/electric pallet jack); certification required or ability to obtain within a defined onboarding period., • Experience with deliveries, installation, field service, maintenance, or related hands-on work (1+ years preferred; will train the right candidate)., • Comfort using hand tools and performing minor mechanical repairs., • Basic proficiency with technology, including Samsara (or similar) for routing/telematics and Microsoft Excel for tracking and reporting., • Ability to lift up to 75 lbs with assistance/tools; frequent loading/unloading and moving equipment., • Experience handling commercial freezers/refrigerated display equipment (asset delivery, staging, setup)., • Basic electrical troubleshooting (cords, plugs, switches) and mechanical aptitude (door/hinge hardware)., • Familiarity with asset tracking (serial numbers, tags), route management, or CMMS/work orders., • Safe driving and job-site awareness; ability to navigate customer facilities and loading areas., • Working knowledge of Samsara for daily route execution, driver compliance, inspections, and basic reporting/communication., • Working knowledge of Microsoft Excel for maintaining logs, sorting/filtering, and accurate data entry., • Basic troubleshooting and repair judgment-knowing when to fix, when to escalate., • Organized documentation and asset tracking accuracy., • Field-based travel to customer locations; indoor/outdoor work in varying temperatures., • Warehouse/shop environment with frequent lifting, bending, and moving equipment. Reports to: Asset Maintenance Lead / Maintenance Supervisor / Operations Manager (as applicable) Schedule Full-time; routes and service schedules set by Operations. Physical Requirements • Lift/move equipment and parts routinely; push/pull loaded dollies and pallet jacks., • Ability to climb in/out of vehicles, work in tight spaces, and stand/walk for extended periods.