Restaurant supervisor
11 days ago
East Bronx, The Bronx
Job Title: Restaurant Supervisor
($18-$20) hour Reports to: Restaurant Manager, Assistant Manager Job Summary: Supervise restaurant staff, ensure excellent customer service, and maintain high standards of food quality, safety, and cleanliness. Key Responsibilities: Staff Management 1. Supervise servers, bartenders, hosts/hostesses, and kitchen staff.
2. Train new staff members.
3. Evaluate employee performance.
4. Address employee concerns and conflicts.
5. Schedule staff. Customer Service 1. Ensure excellent customer service.
2. Handle customer complaints and feedback.
3. Resolve issues promptly. Food Quality and Safety 1. Monitor food preparation and presentation.
2. Ensure food safety and sanitation practices.
3. Maintain kitchen cleanliness. Operations 1. Manage inventory and ordering.
2. Control labor and operational costs.
3. Maintain restaurant cleanliness and organization. Financial 1. Manage cash handling and deposits.
2. Monitor sales and revenue.
3. Control expenses. Requirements: • 2+ years of restaurant experience.
• Supervisory or management experience.
• Food safety certification.
• Basic math skills.
• Excellent communication and leadership skills. Skills: • Leadership and teamwork.
• Time management and organization.
• Conflict resolution and customer service.
• Basic computer skills (POS, scheduling software). Work Environment: • Fast-paced restaurant environment.
• Standing for long periods, lifting heavy objects.
• Exposure to noise, heat. Schedule: • Flexible schedule, including evenings, weekends, and holidays. Performance Metrics: • Customer satisfaction and feedback.
• Employee performance and development.
• Food quality and safety.
• Sales and revenue growth.
• Labor and operational costs. Additional Responsibilities: • Participate in menu planning and development.
• Assist with marketing and promotional activities.
• Attend management meetings.
