Community Manager [20 Hours Per Week]
4 days ago
Madison
Job DescriptionDescription: Community Manager The Andre Apartments --- Affordable Housing Apartment & Townhome Community — Madison, Wisconsin Part-Time | 20 Hours Per Week Are you a people-first leader who thrives in a fast-paced environment, loves building strong communities, and knows how to keep operations running smoothly? We’re looking for an energetic, organized, and compassionate Community Manager to lead the thriving The Andre Apartment affordable housing apartment and townhome community in beautiful Madison. This is more than a property management role — it’s an opportunity to create a welcoming, well-managed community where residents feel at home and supported every day. What You’ll Do As Community Manager, you’ll oversee the daily operations of a Section 8 / Section 42 affordable housing community while delivering exceptional service to residents, applicants, vendors, and team members. Responsibilities Include: • Managing all day-to-day property operations, • Overseeing leasing, move-ins, renewals, and resident relations, • Ensuring compliance with HUD, Section 8, and LIHTC/Section 42 regulations, • Completing certifications, recertifications, and file audits accurately and on time, • Leading rent collection and delinquency management, • Supervising maintenance coordination and property appearance, • Building positive relationships with residents and community partners, • Preparing reports, maintaining records, and meeting occupancy goals, • Leading with professionalism, accountability, and compassion What We’re Looking For We’re searching for someone who brings both operational excellence and heart to the role. Ideal Candidates Have: • Experience in affordable housing, property management, or community management, • Knowledge of Section 8, HUD, and/or LIHTC (Section 42) programs, • Strong organizational and multitasking skills, • Excellent communication and customer service abilities, • Confidence handling compliance paperwork and deadlines, • Leadership experience and a positive, solution-oriented mindset, • Proficiency with property management software and Microsoft Office, • A passion for helping residents and strengthening communities Who We Are At ACC, our mission is simple: provide exceptional housing by building partnerships for successful living. That partnership starts within our own walls — with a team grounded in Teamwork, Accountability, Empowerment, Open Communication, and Flexibility. We are committed to being a highly regarded property management company — and we know that starts with having the right people in the right seats. We don't just fill roles; we grow careers. Whether you're just starting out or bringing years of experience, ACC is a place where your energy, your voice, and your contributions matter. If you're looking for a team that shows up for each other, supports your growth, and recognizes that your energy is our strength — we'd love to hear from you. Why Join ACC? At ACC, we believe in rewarding our team with more than just a paycheck—we offer a well-rounded benefits package designed to support your health, financial future, and work-life balance: • Competitive pay with bonus opportunities., • Comprehensive medical HRA plans (company sponsored), and voluntary dental, & vision coverage for employees working 30+ hours per week., • Short-term disability (STD), long-term disability (LTD), and life insurance options (available for employees working 30+ hours per week)., • Company-paid $25,000 life insurance policy when enrolled in STD and LTD (available for employees working 30+hours per week)!, • Full and part-time employees are eligible for the 401(k) after 6 months of employment with company match—ACC contributes 25% of the first 5% of eligible compensation, with full vesting after 3 years of employment., • Paid time off, provided up front, to recharge and reset., • 10 paid holidays, that include a floating holiday and a birthday holiday., • Free Employee Assistance Program (EAP) for all employees—available to both full-time and part-time team members, no enrollment required! Essential Duties • Ensure complexes and vacancies are ready for showings and move-in dates., • Effectively communicate property features and amenities to all prospects., • Answer questions to all prospects and potential applicants in a timely manner., • Conduct showings of vacant units to all interested prospects., • Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints., • Address resident concerns and all maintenance requests in a timely manner., • Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertifications, and renewals., • Generate, distribute, and monitor renewal notices and follow up accordingly., • Coordinate and process all lease paperwork for all move in and move outs., • Collect payment of rent according to company procedures and policies., • Handle and process all delinquency matters and reporting as need be., • Maintain strong resident relations while continuing to enact company and community policies., • Lead all resident relations matters or concerns that are presented in a timely manner., • Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property., • Record and document all resident correspondence as appropriate., • Report and document all accident and emergency situations in a timely manner., • Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law., • Maintain all maintenance files and binders, accounting records, budget and marketing binders in a safe and secured area., • Oversee and supervise all maintenance activity of employees and independent contractors., • Manage all on-site property employees with providing proper training, guidance, and coaching., • Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation., • Understand, maintain, and stay up to date on assigned property(s) description and classification., • Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures., • Coordinate, plan, and review with the Regional Manager the next years budget allowance for approval., • Coordinate bank deposits as needed., • Complete all assigned reports and/or projects to the Regional Manager by the required deadline. Requirements: Knowledge, Skill & Ability Requirements • High School diploma or equivalent required., • 1-2 years of property management or industry related experience required., • Knowledge of project-based section 8 or section 42 experience a plus., • Knowledge of fair housing laws a plus., • Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel)., • Experience with Onesite software is a plus., • Must be able to physically inspect the properties., • Maintain valid driver's license with acceptable driving record., • Flexibility with working hours and availability for later hours or Saturdays as needed., • Ability to prioritize and possess efficient time management skills., • Demonstrates excellent verbal and written communication skills., • Strong customer service skills with ability to handle complaints in a positive and time efficient manner., • Goal-oriented and team player., • Ability to work independently under tight deadlines., • Exhibits a high degree of professionalism and respect through appearance and interactions with others. Ability to lift to but not limited to 25 pounds unassisted and as needed. Supervisory Responsibility This position will be required to supervise a staff on-site of but not limited to maintenance technicians, assistant community managers, leasing agents, and cleaners. Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers & fax machines, filing cabinets/etc. Physical Demands The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed. Travel Travel is required to assigned property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year. ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. #IND123
Cleaning
Driver & Delivery
Kitchen Porter
Chef & Cook
Waiters
Construction & Trades
Security
Fast Food
Salon & Beauty
Office & Admin
Retail
Sales & Marketing
Warehouse
Customer Service
Host & Hostess
Barista
Entertainment
Accounting & Finance
Animal Care
Art, Media, Design
Bar Staff
Child Care
Education
Engineering
Events & Promotion
Fashion
Healthcare
Information Technology
Legal
Management
Manufacturing
Online Jobs
Science
Sports & Wellness
Writing & Editing
Other