Ebay Sales Associate
7 days ago
Omaha
Job Description eBAY SALES EXPERT Sol’s Jewelry and Loan is looking for an experienced results-driven eBay Sales Expert to be responsible for all sales job duties. This individual will work as part of a team to meet department and store objectives while ensuring high levels of customer satisfaction through excellent sales service. RESPONSIBILITES: • Market products on eBay site, using well-established selling procedures and techniques, • Respond to customers inquiries regarding products, and shipments, ensuring that the right type and amount of information is forwarded, • Provides customers with information on shipment amounts, in addition to the product cost, • Go through order files to determine the quality and type of products ordered, • Look through online and physical inventory to determine the availability of products, • Pick, pack, label and ship products to the customer, and provide delivery timelines, • Respond to customer complaints regarding service and product quality, aiming to attempt to correct their issues, • Oversee inventory to ensure product availability, and assess stock situations, • Create and maintain effective relationships with vendors and suppliers to ensure that products are delivered timely, • Provide customers with detailed information regarding payment options, band process credit and debit card payments, • Handles returns and exchanges in sync with the guidelines provided by the company REQUIREMENTS • High school degree; Associate degree in Business, Marketing, or related field would be a plus, • Solid understanding of on-line sales and customer service principles and practices, • 3 years’ experience as an eBay sales person, • Proven work experience as a Retail Sales associate, Sales representative or similar role preferred, • Knowledge of, and desire to continually learn about commonly pawned items such as tools, jewelry, firearms or electronics, • Demonstrated selling skills including being able to effectively tell customers about the products, • Able to identify what customers are looking for by listening carefully to what the customer is saying, • Understanding of how trends in the market change quickly with ability to adapt to changes, • Ability to perform under pressure and address complaints in a timely manner, • Strong attention to detail skills with the ability to focus on detail, • A friendly and energetic personality with customer service focus, • Proficient with running a credit card processing machine, cash register, and counting change, • Familiarity with inventory procedures, • Solid communication and interpersonal skills to include proper phone etiquette, • Computer proficiency required, • Basic math skills required, • Sales floor or warehouse environment, • Ability to work sitting and/or standing for long periods of time, • Ability to walk up flights of stairs and/or work in confined spaces, • Periodically works near moving mechanical parts and equipment*, • Ability to lift and/or move up to 50 lbs., • Availability to work flexible shifts that may include weekend, holiday or evening work as needed *Sol’s Jewelry and Loan will provide training and personal protective equipment as necessary. eBAY SALES EXPERT Sol’s Jewelry and Loan is looking for an experienced results-driven eBay Sales Expert to be responsible for all sales job duties. This individual will work as part of a team to meet department and store objectives while ensuring high levels of customer satisfaction through excellent sales service. RESPONSIBILITES: • Market products on eBay site, using well-established selling procedures and techniques, • Respond to customers inquiries regarding products, and shipments, ensuring that the right type and amount of information is forwarded, • Provides customers with information on shipment amounts, in addition to the product cost, • Go through order files to determine the quality and type of products ordered, • Look through online and physical inventory to determine the availability of products, • Pick, pack, label and ship products to the customer, and provide delivery timelines, • Respond to customer complaints regarding service and product quality, aiming to attempt to correct their issues, • Oversee inventory to ensure product availability, and assess stock situations, • Create and maintain effective relationships with vendors and suppliers to ensure that products are delivered timely, • Provide customers with detailed information regarding payment options, band process credit and debit card payments, • Handles returns and exchanges in sync with the guidelines provided by the company REQUIREMENTS • High school degree; Associate degree in Business, Marketing, or related field would be a plus, • Solid understanding of on-line sales and customer service principles and practices, • 3 years’ experience as an eBay sales person, • Proven work experience as a Retail Sales associate, Sales representative or similar role preferred, • Knowledge of, and desire to continually learn about commonly pawned items such as tools, jewelry, firearms or electronics, • Demonstrated selling skills including being able to effectively tell customers about the products, • Able to identify what customers are looking for by listening carefully to what the customer is saying, • Understanding of how trends in the market change quickly with ability to adapt to changes, • Ability to perform under pressure and address complaints in a timely manner, • Strong attention to detail skills with the ability to focus on detail, • A friendly and energetic personality with customer service focus, • Proficient with running a credit card processing machine, cash register, and counting change, • Familiarity with inventory procedures, • Solid communication and interpersonal skills to include proper phone etiquette, • Computer proficiency required, • Basic math skills required, • Sales floor or warehouse environment, • Ability to work sitting and/or standing for long periods of time, • Ability to walk up flights of stairs and/or work in confined spaces, • Periodically works near moving mechanical parts and equipment*, • Ability to lift and/or move up to 50 lbs., • Availability to work flexible shifts that may include weekend, holiday or evening work as needed *Sol’s Jewelry and Loan will provide training and personal protective equipment as necessary. #hc24843