Warehouse Associate
11 days ago
Omaha
Job Description Competitive Wages Benefits Offered Dental, Medical, Vision Employment Type Full-Time Why Work Here? “Flexible company where no two days are the same!” WAREHOUSE ASSOCIATE Sol’s Jewelry and Loan is looking for a hard-working, reliable and punctual Warehouse Associate to join our team. This individual will be responsible for performing all warehouse functions as well as floor support duties within the store. RESPONSIBILITIES: • Sort and place materials or items on racks, shelves or in bins according to organizational standards, • Move merchandise between main store and warehouse, • Maintain safe and clean work environment by keeping shelves, storage areas and work stations swept, mopped and vacuumed, • Organize warehouse and work area so they are safe and orderly at all times, • Identify damaged, lost or missing merchandise and notify store management immediately, • Treat merchandise with care and concern at all times, • Stock items on the sales floor, • Tag and label merchandise, • Responsible for morning roll-out and evening retrieval of outside merchandise, • Greet customers and improve customer engagement with merchandise by answering their questions and providing outstanding customer service, • Actively seek out customers in store, • Work closely with customers to assess their needs, provide assistance, and build a trust relationship that results in building a clientele base with repeat business, • Remain knowledgeable about Sol’s products to offer information, demonstrate features, answer questions, and be able to recommend the right solutions to our customers, • Continually grow expertise on products offered and appropriate pricing ranges for product coming in on loan and going out for sale, • Cross sell products, • Team up with co-workers to ensure proper customer service, • Resolve customer complaints and ensure maximum client satisfaction, • Handle returns of merchandise, • Operate cash registers, process credit cards, and manage financial transactions, • Follow and assist in achieving store’s sales goals on a monthly, quarterly and yearly basis, • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s layout), • Receive merchandise including unloading/unpacking it and marking it with codes to be identified, • Keep the selling floor stocked with merchandise and arrange displays that keep the customers engaged, • Comply with inventory control procedures, • Maintain the store area ensuring cleanliness and organization, • Assist with answering the phone in a timely, professional manner, • Adheres to all Sol’s Jewelry and Loan safety policies and practices, • High school degree or equivalent, • Able to comfortably greet customers and make small talk, • Must possess basic mechanical skills, • Must possess a driver’s license, • Ability to drive a vehicle while pulling a trailer, • Basic handyman skills, • Strong attention to detail skills with the ability to focus on detail, whether it is making sure a customer receives exact change or the product on display is laid out perfectly, • A friendly and energetic personality with customer service focus, • Familiarity with inventory procedures, • Solid communication and interpersonal skills to include proper phone etiquette, • Entry level computer proficiency a plus, • Basic math skills required, • Sales floor or warehouse environment, • Frequently required to stand, walk, stoop, kneel, crouch or crawl, • Ability to walk up flights of stairs and/or work in confined spaces, • Periodically works in outside weather conditions, • Periodically works near moving mechanical parts and equipment*, • Regularly lift and/or move objects 10-50 pounds occasionally lift and/or move objects that weigh more than 100 pounds #hc17421