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Job DescriptionDescription: The Medical Records and Referral Specialist plays a vital role in managing both patient referrals and medical records with accuracy, efficiency, and professionalism. This position is responsible for answering the referral telephone line, processing orders in the referral inbox, scheduling appointments with outside providers, and communicating with patients regarding their referrals. Additionally, the specialist processes medical record requests, maintains organized and compliant health records, and ensures all documentation meets regulatory standards. Benefits: 401K & 401K Matching Medical, Dental, & Vision Insurance Optional LTD Employer Paid STD & $25,000 Basic Life Insurance Paid Time Off Employee Assistance Program Schedule: Monday-Friday 7:45 AM - 5 PM Requirements: Supervisory Responsibilities: None Major Duties & Responsibilities/Job Skills: • Process orders and referrals for patients to services outside of CHC in a timely manner., • Organize and prioritize tasks effectively to meet goals., • Interact with patients, families, physicians, employees, and volunteers with compassion, respect, and dignity., • Demonstrate strong interpersonal skills to provide exceptional service., • Answer and triage phone calls, including callbacks, with exceptional phone courtesy., • Proficient in using basic office equipment such as fax, scanners, and computers., • Understand and apply HIPAA guidelines., • Familiar with Medical Records Rights to Access Policy., • Process medical records requests, including general and legal requests (subpoenas)., • Accurately copying and provision of medical records., • Scan and file medical record images into the electronic medical record (EMR) system., • Manage the Medical Records Inbox., • Assist with chart audits for third-party payers., • Correct unprocessed documents in the EMR., • Process medical record requests from both internal and external customers., • Maintain a positive image and strong relationships with referral healthcare community and agencies., • Schedule referral appointments and send appropriate documentation., • Manage the prior authorization process for referrals as dictated by payers., • Follow Christ Health policies and procedures for processing orders and tracking., • May participate in the patient care team and daily huddle as needed to support quality care., • Perform other duties as assigned. Qualification, Education, Experience: • High school diploma or higher required, • Minimum of 1 year of experience, preferably in a physician’s office, • Experience with Federally Qualified Health Centers (FQHC) preferred, • Familiarity with Athena EMR system preferred Required Skills & Abilities • Strong knowledge and understanding of HIPAA regulations, • Experience processing medical record requests and legal document handling, • Excellent verbal, organizational, and written communication skills, • Attention to detail and ability to work in a fast-paced environment, • Ability to work independently and collaboratively in a team setting, • Proficiency in Microsoft Office (Word, Excel, Outlook), • Ability to type at least 35 words per minute, • Experience working in a multi-cultural setting (Bi-lingual in Spanish preferred), • Ability to multi-task professionally in a setting with maximum distractions, • Self-motivated and flexible to daily patient schedule and clinic needs, • Understanding of HIPAA requirements and obligations, • Ability to use Microsoft Office for letter writing and other administrative tasks, • Proficiency in Electronic Medical Record (EMR) systems preferred, • Participation in staff education, quality assurance, and risk-management programs Attendance Standards: Punctual and dependent for assigned/confirmed shifts. Physical/Mental Demands: • Work requires the ability to move and transport objects weighing up to 20 pounds., • Work requires the ability to remain in a stationary position +/- 90% of the time., • Work requires the ability to position self to move and good manual dexterity., • Work requires the ability to communicate, converse with (in-person and over the phone) and exchange information effectively with others., • Work requires the ability to inspect documents for accuracy., • Work requires visualizing, identifying, inspecting and operating a computer and other office machinery, including a computer monitor, keyboard, mouse and printer., • OSHA personal exposure risk category I & II., • Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis).? Universal precautions will be adhered to at all times. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports; Ability to effectively present information in one-on-one and small group situations to patients, visitors, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent. Reasoning Ability The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others. Environmental/Working Conditions: • Normal office environment, • Full-time position Cultural Expectations: • Understands Christ Health Center Mission Statement and Values., • Requires the ability to work in a multi-cultural setting., • Consistently displays Christ Health Center’s Mission daily.

Job Description We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common technology issues, including account access, EMR/EHR systems, healthcare applications, email, VPN, connectivity, and basic hardware/software troubleshooting. The ideal candidate has strong customer service skills, basic IT troubleshooting experience, and the ability to communicate clearly and professionally with users of all technical skill levels. Key Responsibilities Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff. Provide first-level technical support for common IT issues, including password resets, account lockouts, EMR/EHR access issues, healthcare application support, VPN, email, connectivity, software, and basic hardware problems. Follow documented procedures, knowledge base articles, and internal support workflows to troubleshoot and resolve user issues. Accurately document incidents, troubleshooting steps, actions taken, and resolutions in the ticketing system. Escalate complex technical issues to higher-level support, application teams, or IT leadership as needed. Provide professional, patient, and customer-focused support to users of all technical skill levels. Assist with basic user account setup, access changes, and application support as needed. Support increased ticket or call volume during peak periods, system updates, and special projects. Maintain strict confidentiality and protect patient, employee, and organizational data in accordance with HIPAA and company policies. Required Qualifications High school diploma or GED required. Active HIPAA compliance credential or training required. 1+ year of IT help desk, service desk, technical support, or related experience preferred. Basic understanding of Windows, email, user accounts, password resets, VPN, and common business applications. Strong verbal and written communication skills. Customer-focused mindset with the ability to remain calm, professional, and helpful under pressure. Strong attention to detail and ability to accurately document support activity. Ability to handle confidential information with professionalism and discretion. Preferred Qualifications Associate degree in Information Technology, Computer Science, or a related field. Experience supporting users in a healthcare, clinical, medical office, or regulated environment. Experience with EMR/EHR systems, healthcare applications, or clinical software. Familiarity with ticketing systems, remote support tools, and IT documentation processes. Ideal Candidate The ideal candidate is a dependable, service-oriented IT professional who enjoys helping users solve technical problems. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.

Job Description See your work in a new light. At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. Location: Onsite — Birmingham, AL Schedule: Monday–Friday, 8:00 AM–5:00 PM EST (Work location and schedule subject to change based on business needs) See Your Work in a New Light At LUX Infusion, we're reimagining infusion and specialty care as something more human, more supportive, and more connected. We believe patients deserve clarity, consistency, and compassion throughout their care — especially as they manage ongoing therapies. We're looking for a Patient Support Specialist who wants their work to mean something — someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The Patient Support Specialist plays a key role in maintaining continuity of care for patients receiving specialty or infusion therapies. By supporting refill coordination, prescription management, and patient communication, this role helps ensure patients stay on therapy safely, compliantly, and without disruption. In this role, you'll contribute to work that: • Helps patients feel supported, informed, and confident in their ongoing care, • Builds trust with providers, caregivers, and pharmacy partners through accuracy and professionalism, • Supports clinicians and pharmacists by ensuring refill readiness and regulatory compliance, • Strengthens a patient‑first, clinician‑led organization focused on long‑term outcomes Every interaction matters — and your work helps patients stay on track during complex care journeys. What You'll Do In this role, you will: • Support ongoing patient care by coordinating prescription refills, outreach, and documentation throughout specialty or infusion therapy, • Communicate professionally with patients and providers to gather required information, lab results, and prescription renewals, • Submit insurance re‑authorizations and prior authorizations as needed to prevent delays in therapy, • Ensure clinical and regulatory compliance by asking required screening questions and escalating concerns to a pharmacist when appropriate, • Maintain accurate patient records, demographic information, and insurance documentation in designated systems, • Collaborate daily with pharmacy operations teams to support timely dispensing, shipping, and refill coordination, • Serve as a trusted point of contact while adhering to all state Board of Pharmacy regulations, HIPAA, and applicable laws, • Identify opportunities to improve patient support workflows while maintaining high standards of accuracy and serviceWhat We're Looking For You may be a great fit if you bring: • A strong commitment to patient support and continuity of care, • Clear, compassionate communication skills with patients and healthcare partners, • Attention to detail and accountability in highly regulated environments, • Comfort balancing multiple priorities while maintaining accuracy, • A desire to be part of a team that values empathy, professionalism, and high standards Required Qualifications • High school diploma or GED, • Current Pharmacy Technician registration and/or certification in good standing (or commitment to obtain required registration/certification within 60 days of hire), • Experience providing customer service to internal and external customers, • Experience with data entry, healthcare systems, and medical terminology, • Basic proficiency in Microsoft Office and related technology platforms Preferred Qualifications • Pharmacy Technician certification (if not required by state), • One (1) or more years of experience in specialty pharmacy, • Experience communicating with patient care settings including outpatient clinics, inpatient facilities, skilled nursing, or home care environments You don't need to check every box — we care just as much about how you show up as what's on your resume. Why LUX Infusion At LUX Infusion, we believe care deserves more light — more warmth, more clarity, and more connection. Here, you'll find: • Purpose‑driven work that directly impacts patient lives, • A patient‑first, clinician‑led culture, • Supportive, collaborative pharmacy and operations teams, • Clear expectations and strong compliance support, • The opportunity to grow with a company building something meaningful Come help us support patients through every refill, every question, and every moment — and see what's possible when care comes first. Pay Range/Rate $25—$27 USD PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at Careers@LUXInfusion.com or 954.385.7322 x 1425. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER REQUIREMENTS Employees are expected to: • Participate annually in required legal and ethical compliance training, • Consistently act in compliance with LUX Infusion's legal, ethical, and compliance policies, • Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual, • Refrain from any behavior that could be considered unethical or unlawfulEXPECTATIONS FOR ALL EMPLOYEES All LUX Infusion team members are expected to support the organization's mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a "stacked‑hands" mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement. GENERAL INFORMATION The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion's services for individuals with disabilities, including patients, visitors, employees, or others. LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care. The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD. We are leading the world's largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. - Compass Pathways Job overview: The Therapeutic Sales Specialist (TSS) is a field-based, individual contributor role responsible for driving adoption and appropriate use of an innovative mental health therapy at certified treatment centers within a defined territory. This role will execute against the regional commercial strategy by developing strong partnerships with psychiatrists, healthcare providers, and integrated care systems, while ensuring alignment with regulatory, safety, and patient access frameworks. The TSS will play a critical role in the launch of a novel therapeutic modality, engaging providers through a highly consultative, clinically driven approach. This individual will operate at the intersection of clinical education, account management, and patient access, helping to shape a new treatment ecosystem in mental health. Location: Field based in Birmingham, AL - Montgomery, AL - Tuscaloosa, AL and able to travel up to 70%, dependent upon geography. Reports to: Regional Sales Director. Roles and responsibilities (Include but are not limited to): • Execute territory-level commercial strategy to support successful launch and uptake of the company's innovative mental health therapy, • Develop and maintain strategic relationships with psychiatrists, treatment centers, behavioral health systems, and other key stakeholders, • Deliver scientifically accurate, compliant, and compelling product and disease-state education to healthcare providers, • Identify appropriate patients and support healthcare providers in understanding patient selection and referral pathways, • Collaborate with certified treatment sites to support onboarding, readiness, and optimization of treatment delivery workflows, • Navigate site-of-care dynamics, including scheduling, patient flow, and operational considerations unique to the treatment model, • Partner cross-functionally with Medical Affairs, Market Access, Patient Support, and Commercial Operations to ensure coordinated execution, • Support patient access by understanding reimbursement pathways, assisting providers with access-related challenges, and connecting to relevant resources, • Gather and communicate actionable field insights to inform brand strategy, patient journey optimization, and launch execution, • Manage territory business planning, including account prioritization, call planning, and performance tracking, • Demonstrate highly ethical, compliant, and patient-centric behaviors in all engagements, • Contribute to a culture of collaboration, accountability, and continuous learning within the broader sales organization Candidate Profile: • Bachelor's degree required (advanced degree preferred), • 5–8+ years of pharmaceutical or biotech sales experience, preferably in specialty or complex therapeutic areas, • Experience in the below is preferred:, • Psychiatry, CNS, or behavioral health markets, • Medical and pharmacy benefit reimbursement, • Buy-and-bill and site-of-care dynamics, • Prior authorization and payer processes, • Demonstrated success in launching novel therapies or operating in pre-launch environments, • Experience working with specialty treatment centers, IDNs, academic medical centers, or complex site-of-care models preferred, • Strong clinical acumen and ability to communicate complex scientific concepts in a clear and compelling way, • Proven track record of building trust-based relationships with healthcare providers, • Experience supporting therapies requiring site certification, specialized administration, or coordinated care delivery models is highly desirable, • Highly collaborative, with the ability to work effectively across cross-functional teams, • Strong business acumen, territory management, and organizational skills Compensation Description (annually): Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. 【Base salary per annum】: $165,000—$195,000 USD Benefits: For an overview of our benefits package and compensation information, please visit "Joins us - Our Benefits". These include flexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health. Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship: Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Occupational Therapist – Birmingham, AL FOX Rehabilitation is growing in Birmingham, AL, and we're looking for passionate, licensed Occupational Therapists who want to deliver exceptional one-on-one care to older adults right where they live. Whether treating in private residences or within Senior Living Communities, you'll help patients improve mobility, independence, and quality of life through our signature Geriatric House CallsTM model. This opportunity is ideal for Occupational Therapists who value autonomy, flexibility, and truly meaningful patient outcomes, while enjoying the freedom to create and manage your own treatment schedule and build strong, lasting patient relationships. FOX clinicians may also incorporate telehealth and other forms of virtual care into their schedules, allowing for greater flexibility, improved continuity of care, and the ability to support more patients. If you're searching for a high-impact OT role that allows you to positively impact the lives of the communities we serve, FOX is the right fit for you! Responsibilities • Provide one-on-one Occupational therapy to older adults wherever they call home (Private residences, Senior Living Communities, Independent Living, Assisted Living, Memory Care), • Perform evaluations, develop individualized plans of care, and deliver evidence-based treatment, • Deliver therapy sessions that support patient wellness, longevity, mobility, and functional independence, • Document effectively within FOX's EMR system in accordance with regulatory standards, • Collaborate with an interdisciplinary team of PTs, OTs, SLPs, and Fitness Specialists, • Educate patients, caregivers, and senior living staff to promote safety, function, and aging in place, • Provide telehealth / virtual care when appropriate to extend access and flexibility Why Join FOX Rehabilitation? FOX Rehabilitation is a clinician-operated practice rooted in meaningful relationships, evidence-based care, and a mission to abolish ageism. You'll be supported by leaders who understand clinical work, because they've lived it. Why clinicians love working with FOX: • A one-on-one care model that allows you to truly connect with each patient, • Opportunities to practice in both in-home and senior living community settings, • Optional telehealth / virtual care components that expand flexibility and access, • The ability to create, control, and adjust your own treatment schedule, • A collaborative, interdisciplinary environment (PT, OT, SLP, Fitness Specialists), • Work within a community-based practice that supports independence, wellness, and longevity, • A culture that invests in your growth and values clinician-driven decision-making Employment Types Available FOX offers multiple pathways to match your lifestyle and career goals: • Full-time Occupational Therapist – In-Home & Senior Living Care (salaried with benefits), • Part-time Occupational Therapist – In-Home & Senior Living Care (salaried with benefits eligibility based on minimum hours requirement), • PRN / FOX Flex Occupational Therapist – Home & Community Visits (pay per unit compensation), • New Graduates eligible for FOX's nationally recognized Emerging Professionals Mentor Program Ways to Earn More with FOX Beyond base compensation, our clinicians have real opportunities to develop professionally and increase their income: • Refer a friend — earn employee referral bonuses for growing our clinical team, • Refer a patient — wellness referral incentives for connecting patients to continued care with a FOX Fitness Specialist, • Teach the next generation — earn more while you shape the future serving as a Clinical Instructor, • Mentor rising talent — guide new grads and emerging professionals as they launch their careers, • Manage more patients — earn additional pay by supervising PTA/OTAs and expanding the care you're able to provide, • Go above and beyond — earn additional pay for patient care above bi-weekly quota, • Share your expertise — get compensated for writing blog articles or creating viral social content Compensation & Benefits FOX offers competitive compensation based on experience and employment type. Benefits for eligible roles include: • Medical, Dental, and Vision insurance, • 401(k) with company match, • Unlimited continuing education access, • Professional certification reimbursement, • Clinical and nonclinical career advancement pathways, • Access to advanced technology and tools (including virtual care resources), • Supportive, clinician driven culture Qualifications • Valid Occupational Therapy license in the state(s) of practice, or eligibility to obtain, • Degree from an accredited Occupational Therapy program, • Basic computer and EMR proficiency, • Current CPR certification Physical Requirements FOX clinicians must be able to meet the physical demands of in-home and community-based care, including: • Exerting medium physical effort, including lifting 25–50 lbs occasionally, 10–25 lbs frequently, and up to 10 lbs constantly, • Performing CPR, • Providing moderate to maximum assistance with patient transfers and bed mobility, • Repositioning patients, standing/walking for extended periods, climbing stairs, and performing therapeutic activities, • Driving to patient homes and senior living communities as part of the Geriatric House CallsTM model, • Wearing PPE when required Apply Today Join FOX Rehabilitation as a Occupational Therapist providing in-home, senior living, and virtual care to older adults across Birmingham, AL, and surrounding communities. You'll help people improve mobility, stay independent, and live stronger, longer lives. Contact FOX Now! Jessie Hess, Clinical Career Specialist Jessie.hess@foxrehab.org M: 609-605-2553 OK to text or call :) You can also text FOX to 609-853-5114 to learn more! #LI-JH1 FOX Rehabilitation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionDescription: Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions • Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance, • Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client, • Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC, • validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure, • classifies request type correctly, • logs request into ROI software, • retrieves and uploads requested portions of the patient’s medical chart (from electronic or physical repository), • performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI), • checks for accurate invoicing and adjusts invoice as needed, • releases request to the valid requesting entity, • Rejects requests for records that are not HIPAA-compliant or otherwise valid, • For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure, • Documents in ROI software all exceptions, communications, and other relevant information related to a request, • Alerts supervisor to any questionable or unusual requests or communications, • Alerts supervisor to any discovered or suspected breaches immediately, • Alerts supervisor to any issues that will delay the timely release of records, • Answers requestor inquiries about a request in an informative, respectful, efficient manner, • Stores all records and files properly and securely before leaving work area., • Ensures adequate office supplies available to carry out tasks as soon as they arise, • Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs, • Understands that healthcare facility assignments (on-site and/or remote) are subject to change, • Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations, • Maintains confidentiality, security, and standards of ethics with all information, • Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner, • Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment, • Must adhere to all VRC policies and procedures., • Completes required training within the allotted timeframe, • Creating invoices and billing materials to send to our clients, • Ensuing that client information details are kept up to date, • All other duties as assigned.Requirements: Minimum Knowledge, Skills, Experience Required • High School Diploma (GED) required; degree preferred, • Prior experience with ROI fulfillment preferred, • Demonstrated attention to detail, • Demonstrated ability to prioritize, organize, and meet deadlines, • Demonstrated documentation and communication skills, • Demonstrated ability to maintain productivity and quality performance, • Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred, • Prior experience with EHR/EMR platforms preferred, • Prior experience with Windows environment and Microsoft Office products, • Displays strong interpersonal skills with team members, clients, and requestors, • Must have strong computer skills and Microsoft Office skills, • Prior experience with operations of equipment such as printers, computers, fax, • machines, scanners, and microfilm reader/printers, etc. preferred, • Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time., • Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.

Health-Dental-Vision / 401(k) matching / PTO - As a Patient Access Specialist at The Latchlink, you will: Manage a high volume of phone calls, emails, and other communication methods to provide excellent customer service to patients; Utilize various computer programs and systems to accurately docume

Bradford Health Services is seeking an Admissions Specialist to add to our dynamic team. The Admissions Specialist plays a critical role in facilitating the intake process for individuals seeking behavioral health services. This position is responsible for managing all aspects of admissions documentation, ensuring accuracy, compliance, and confidentiality throughout the process. The specialist serves as a primary point of contact for prospective clients and their families, providing clear communication and support to guide them through admission procedures. By coordinating with clinical and administrative teams, the Admissions Specialist helps to streamline patient flow and optimize service delivery. Ultimately, this role contributes to the organization's mission by ensuring timely and compassionate access to behavioral health care. Responsibilities • Conduct thorough intake assessments and gather necessary documentation for behavioral health admissions., • Verify insurance coverage and eligibility to facilitate smooth admission processes., • Maintain accurate and confidential records in compliance with regulatory standards and organizational policies., • Communicate effectively with clients, families, and healthcare providers to coordinate admission logistics and answer inquiries., • Collaborate with clinical staff to ensure timely placement and appropriate care planning for incoming patients., • Monitor and update admission status and documentation within electronic health record systems., • Assist in resolving any issues or barriers that may delay or complicate the admission process. Minimum Qualifications • High school diploma or equivalent; associate degree or higher preferred., • Experience working in behavioral health settings or related healthcare environments., • Proficiency in admissions documentation and data entry., • Strong organizational skills and attention to detail., • Ability to maintain confidentiality and adhere to HIPAA regulations. Preferred Qualifications • Bachelors degree in healthcare administration, social work, psychology, or a related field., • Familiarity with electronic health record (EHR) systems and insurance verification processes., • Experience in customer service or patient advocacy within behavioral health., • Knowledge of behavioral health terminology and treatment modalities., • Certification related to healthcare admissions or behavioral health services. Skills The Admissions Specialist utilizes behavioral health knowledge daily to understand client needs and the nuances of mental health care admissions. Proficiency in admissions documentation ensures that all client information is accurately recorded and compliant with legal standards, which is essential for smooth processing and billing. Strong communication skills are employed to interact compassionately and clearly with clients, families, and clinical teams, facilitating trust and cooperation. Organizational skills are critical for managing multiple admissions simultaneously while maintaining meticulous records. Additionally, familiarity with healthcare software and insurance processes supports efficient verification and data management, reducing delays and improving overall patient experience. At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being. Medical Coverage Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits. Expanded Coverage Options for domestic partners and a wider network of in-network providers. Mental Health Support Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching. Voluntary Coverages Pet insurance, home and auto insurance, family legal services, and more. Student Loan Repayment Available for nurses and therapists. Retirement Benefits 401(k) plan through Voya to help employees plan for the future. Generous PTO A robust paid time off policy to support work-life balance. Voluntary Benefits for Part-Time Employees Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

Performs scheduling functions and maintains open communication with physicians and their offices, patients, all ancillary and surgical areas to include scheduling, rescheduling and cancellations of single/multiple tests and procedures. Requires understanding of the clinical nature of these services

Heart South is seeking a Patient Access Specialist to support patients through registration, authorization, financial clearance, and scheduling for complex and high-dollar specialty services. Monitor, document, and report issues and trends impacting patient access or financial outcomes. The ideal ca

Cooper Green Mercy is seeking an Authorization Specialist to support scheduling operations across multiple clinic settings. Under minimal supervision, you will handle insurance verification, precertifications, referrals, and patient communications, ensuring timely and accurate processing in NextGen

Job Description Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients – we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 400 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. At American Family Care, our PRN Medical Receptionists keep our urgent care centers running smoothly. In this role, you will be committing to working a minimum of 4 shifts per month. Why You’ll Love Working PRN at AFC • Competitive pay, plus shift differentials may apply., • Collaborative, supportive, fast-paced team environment., • Ability to maintain clinical skills while balancing other work, school, or family commitments., • Make a meaningful impact on patient care and community health. Why Your Insurance Verification Skills Matter Most You're not just answering phones – you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do • Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture, • Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand, • Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue, • Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters, • Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare, • Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency, • Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: • You have experience with insurance verification and medical billing (non-negotiable!)., • You can explain complex insurance concepts to frustrated patients with empathy and clarity., • You're obsessively detail-oriented – a single digit error in an insurance ID can cost thousands., • You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting., • You're tech-savvy with medical billing software and EMR systems., • You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic., • You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: • Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare., • Receive specialized training in insurance verification and patient financial counseling., • Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy., • Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry., • Be part of healthcare innovation that's expanding nationwide., • Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor — or move into clinic leadership and management as we continue expanding to 500+ locations. The Details: • Location: Our state-of-the-art urgent care facility, • Schedule: PRN with flexible shifts (some evenings/weekends), • Requirements:, • High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus, • Active BLS certification required or must be obtained within defined onboarding period. We invest in your well-being so you can bring your best self to work—every shift, every patient. Compensation At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $XX.XX to $XX.XX per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at recruiters@americanfamilycare.com.

Job Description Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients – we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 400 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones – you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do • Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture, • Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand, • Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue, • Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters, • Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare, • Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency, • Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: • You have experience with insurance verification and medical billing (non-negotiable!)., • You can explain complex insurance concepts to frustrated patients with empathy and clarity., • You're obsessively detail-oriented – a single digit error in an insurance ID can cost thousands., • You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting., • You're tech-savvy with medical billing software and EMR systems., • You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic., • You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: • Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare., • Receive specialized training in insurance verification and patient financial counseling., • Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy., • Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry., • Be part of healthcare innovation that's expanding nationwide., • Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor — or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you’ll receive: • Medical, Dental & Vision Insurance (available after 30 days), • Mental Health & Prescription Coverage, • Health Savings Account (HSA) with employer contributions, • Short & Long-Term Disability + Life Insurance, • 401(k) with Employer Match, • Paid Time Off starting at 152 hours/year, • Employee Assistance Program (free counseling sessions), • Uniform Allowance + Verizon Discount + More The Details: • Location: Our state-of-the-art urgent care facility, • Schedule: Full-time with flexible shifts (some evenings/weekends), • Requirements:, • High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus, • Active BLS certification required or must be obtained within defined onboarding period. We invest in your well-being so you can bring your best self to work—every shift, every patient. Compensation At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $XX.XX to $XX.XX per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at recruiters@americanfamilycare.com.

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