Operations Clerk II
7 days ago
Birmingham
Job Description JOB SUMMARY The Operations Clerk II is responsible for data analysis, data cleansing, accounts receivable assistance and research, and completion of standard and non-routine business processes to support branch operations. This role requires strong analytical skills to identify discrepancies, interpret data, and resolve issues. The Operations Clerk must be resourceful and self-directed, capable of independently investigating problems, navigating multiple systems, and determining appropriate next steps with minimal supervision, ensuring proper documentation, billing accuracy, invoicing, timely payment, and resolution of customer issues. Key Responsibilities: • Create and maintain a safe working environment and culture within the organization., • Create orders for quoted jobs or installation with multiple processes in SAP of limited complexity but with unique job requirements., • Collaborate with internal and external customers, prioritizing and meeting their needs and expectations., • Investigate, analyze, and resolve accounts receivable issues and inquiries to completion, focusing on accuracy and customer satisfaction., • Review, analyze, and cleanse data., • Action resolution for customer orders when purchase orders are flagged for non-compliance., • Perform non-routine tasks related to customer issues and resolution., • Resolve issues from 3rd party processors of customers’ orders of limited complexity. Required Qualifications: • High school diploma or equivalent plus 3 years of applicable work experience or Bachelor’s degree with demonstrated capability in comparable work., • Analytical mindset with strong problem-solving abilities., • Ability to independently research and resolve discrepancies while balancing priorities and meeting deadlines., • Proficiency in intra-departmental communication for alignment/information sharing/guidance/leadership., • Ability to execute tasks with high levels of autonomy; limited guidance required for complex tasks., • Ability to collaborate with other disciplines., • Ability to understand concepts in execution, broader organizational impact, and strong organization skills., • Understanding of general business concepts., • Exceptional communication skills., • Solid User of standard Microsoft Office applications (Outlook, Word, Excel, Teams, PowerPoint)., • ERP experience required., • Strong understanding of typical IT business tools; adept at learning new programs quickly., • Fluency in a Field Service or a CRM application like (MS Field Service or MS CRM). Education: High School Company DescriptionCompunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice. We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.