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Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus \nCompany Description This is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs. This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job DescriptionLocation: Hybrid with patient visits (5 Boros, Hudson Valley, Spring Valley)Salary: $55K-$65K The Service Coordinator will be responsible for managing a caseload of patients, ensuring individualized service planning, monitoring, and ongoing coordination of care. While this position is primarily remote, quarterly in-person visits to patients’ homes will be required. The ideal candidate has strong case management experience and is familiar with NHTD/TBI Waiver programs; however, applicants with other case management backgrounds are encouraged to apply. Key Responsibilities For Service Coordinators: Serve as the primary point of contact for assigned patients and their families. Conduct initial assessments, develop individualized service plans, and coordinate needed services. • Be able to manage a case load of up to 25 clients. Monitor patient progress and adjust service plans as necessary. Ensure compliance with state, program, and agency requirements. Maintain accurate and timely documentation for all patient interactions. Advocate for patients by connecting them with appropriate community resources and support services. Conduct quarterly in-person visits to patients’ homes Collaborate with interdisciplinary teams, providers, and other stakeholders to ensure quality care. Qualifications For Service Coordinators: College degree required Minimum of 3 years of experience in case management, care coordination, or related services. Strong interpersonal, organizational, and problem-solving skills. Ability to work independently in a remote environment while managing a caseload. Willingness and ability to travel quarterly to patient homes across service areas. Location: 5 Boroughs, Spring Valley, Hudson Valley Region

Job DescriptionCare Coordinator- SoHo Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our SoHo- 6th Ave. location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Union Square- 14th St. location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description An organization is seeking a bilingual Russian-English Service Coordinator to manage a caseload of 25 individuals. This role involves providing support, coordinating services, and ensuring clients receive the necessary assistance. Responsibilities Include: • Manage and oversee a caseload of 25 clients, ensuring they receive appropriate services., • Communicate effectively in both Russian and English to assist clients., • Coordinate with service providers to facilitate client support and care plans., • Maintain accurate records and document client interactions., • Advocate for clients and address any concerns or challenges they may face.Ideal Qualifications:, • Fluent in Russian and English (spoken and written)., • Experience in case management, social work, or client services preferred., • Strong organizational and communication skills., • Ability to multitask and manage responsibilities independently., • Compassionate, patient, and committed to helping others.Salary: $50k - $60k/Year + Bonuses To apply, please send your resume to Racheli@bhirednyc.com

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our West Village- Bleecker St. and other downtown Manhattan locations as a floater. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Care Coordinator Job Description Position Title: Care Coordinator Reports To: Administrator/Office Manager Department: Home Health Care Operations Employment Type: Full-Time Work Hours: Monday–Friday, 9:00 AM – 2:00 PM Position Summary The Care Coordinator is responsible for coordinating patient care services, managing caregiver schedules, maintaining client records, and ensuring effective communication between patients, caregivers, families, referral sources, and agency staff. The Care Coordinator plays a key role in ensuring high-quality care and compliance with agency policies and state regulations. Essential Duties and Responsibilities Patient Care Coordination • Coordinate and schedule home care services for clients., • Match caregivers with clients based on care needs, availability, and compatibility., • Conduct client intake and service coordination activities., • Monitor client satisfaction and address concerns promptly., • Communicate regularly with clients, family members, and caregivers. Staffing and Scheduling • Create and maintain caregiver schedules., • Arrange coverage for call-outs, emergencies, and schedule changes., • Monitor employee attendance and punctuality., • Ensure adequate staffing coverage for all assigned cases. Administrative Responsibilities • Maintain accurate client and employee records., • Process admissions, discharges, and service changes., • Verify authorizations, insurance information, and service hours., • Prepare and organize paperwork for audits and surveys., • Ensure all documentation is complete and compliant. Communication and Customer Service • Answer incoming phone calls and respond to inquiries professionally., • Communicate with insurance companies, case managers, hospitals, and referral sources., • Resolve service issues and escalate concerns when necessary., • Provide excellent customer service to clients and caregivers. Compliance and Quality Assurance • Ensure compliance with agency policies and state regulations., • Monitor caregiver credentials, licenses, and certifications., • Assist with quality improvement and performance improvement activities., • Track incident reports and follow-up actions., • Maintain HIPAA confidentiality standards. Qualifications • High School Diploma or GED required; Associate's Degree preferred., • Previous experience in home health care, healthcare administration, staffing, or customer service preferred., • Knowledge of home care regulations and procedures., • Experience with scheduling software and electronic medical records., • Proficiency in Microsoft Word, Excel, Outlook, and HHAeXchange. Required Skills • Excellent communication and interpersonal skills., • Strong organizational and time management abilities., • Ability to multitask in a fast-paced environment., • Attention to detail and accuracy., • Problem-solving and critical-thinking skills., • Professionalism and confidentiality., • Ability to work independently and as part of a team. Physical Requirements • Ability to sit, stand, and use office equipment for extended periods., • Ability to lift up to 15 pounds occasionally., • Ability to perform administrative and computer-based tasks throughout the workday. Performance Expectations • Maintain accurate and timely documentation., • Ensure timely staffing and schedule coverage., • Promote patient satisfaction and caregiver retention., • Maintain compliance with all agency policies and regulatory requirements., • Demonstrate professionalism, reliability, and excellent customer service at all times. High Class Home Health Care is an Equal Opportunity Employer and is committed to providing quality care and exceptional service to our clients and community.

Job Description About Us: Welcome to Pod Health, a beacon of comprehensive wellness that empowers you to take control of your health from the comfort of your home. Our user-friendly health monitoring devices seamlessly connect you with our monitoring services and your healthcare team, transmitting real-time data for unparalleled insights and swift intervention. We recognize that mere minutes and minor variations can have significant implications. Our pride lies in our rapid response times and unwavering attention to detail, leaving no room for oversight in patient home monitoring. Yet, our mission transcends medical proficiency. We are your allies, delivering support wherever you require it – from coordinating with diverse healthcare providers to offering education that empowers you to manage your health effectively. Our holistic approach to chronic care management acknowledges individual needs, tailoring services to each unique patient. Wherever you are, we offer solace through personalized care plans and unwavering support, maintaining your health trajectory. Our dedication extends to crucial post-discharge care, where quality transitional support curtails preventable readmissions and medical errors, bolstering your well-being with our dedicated specialists. Together, we craft personalized health plans that seamlessly integrate with your lifestyle. Pod Health's virtual clinic is your accessible gateway to top-tier medical care, epitomizing warmth and expertise at the touch of a button. Our commitment spans a broad spectrum of needs, making us your singular destination for addressing everyday healthcare requirements – from minor ailments to comprehensive care. Why Join Pod Health? Working with us at Pod Health means becoming integral to a dynamic team revolutionizing healthcare. Here's why you should choose us: Making a meaningful impact: Your work directly contributes to improving the lives and well-being of individuals. You can make a tangible difference in people's health journeys by providing innovative remote monitoring solutions and comprehensive care. Cutting-Edge Innovation: Join a company at the forefront of healthcare technology. We're constantly pushing boundaries and developing state-of-the-art health monitoring devices and virtual care solutions, offering you the chance to work with cutting-edge tools and techniques. Our team is united by a shared mission – to provide accessible, high-quality healthcare to everyone. Working with passionate, purpose-driven individuals fosters a motivating and inspiring work environment. We believe in the power of diverse perspectives. Join a company that values inclusivity and welcomes individuals from all backgrounds, fostering a rich and innovative work culture. Our commitment to innovation extends to all team members. Join us at Pod Health and be a part of a transformative journey that's shaping the future of healthcare while nurturing your own growth and fulfillment. Job Title: Care/Social Services Coordinator Reporting To: Operations Manager Location: Full-time on-site in Brooklyn, NY (11218) Position Summary: The Care/Social Services Coordinator plays a critical role in supporting patients across our telehealth platform by connecting them to essential community resources, behavioral health services, financial assistance, and care navigation. This individual ensures patients receive the social support they need to thrive in their care journey, especially those facing barriers such as isolation, food insecurity, housing instability, or mental health concerns. This is an on-site position, requiring strong communication, case management, and documentation skills. The ideal candidate will have a background in social work, case coordination, or healthcare navigation in a virtual/telehealth or outpatient setting. Key Responsibilities: • Conduct virtual assessments to identify patients’ social, emotional, and practical support needs, • Collaborate with clinical teams (nurses, physicians, behavioral health specialists) to coordinate holistic care, • Refer and connect patients to appropriate community resources such as:, • Housing support, • Food assistance programs, • Transportation services, • Behavioral health care, • Financial and insurance navigation, • Advocate for patients and help remove barriers to care continuity, • Maintain accurate documentation of assessments, referrals, and follow-up in the electronic health record (EHR) or care coordination software, • Track and follow up on referrals to ensure successful connection and outcomes, • Participate in interdisciplinary case conferences and care planning discussions, • Ensure all interactions comply with HIPAA and company privacy protocols, • Stay informed of regional and national support programs and maintain an updated resource database Required Qualifications: • 1-2 years experience in case management, medical social work, or patient advocacy, • Bilingual fluency in Spanish or Chinese, • Experience working in a healthcare or telehealth setting preferred, • Excellent verbal, written, and virtual communication skills, • Comfortable using care coordination tools, EMRs, and video conferencing platforms, • Strong understanding of community-based resources, public benefits, and healthcare systems, • High level of empathy, discretion, and organizational ability Preferred Qualifications: • Experience working with vulnerable populations (elderly, uninsured, Medicaid/Medicare patients), • Familiarity with behavioral health and substance use services Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job Description Job description: One of New York’s leading home care agencies servicing all five boroughs and Long Island. Our home care agency employs highly qualified Home Health Aides who are dedicated to provide compassionate, quality care services to our patients. We are currently seeking a “Service Coordinator” for our Queens branch located in Elmhurst. Any home care experience welcome, also we are willing to train if this is new field for you. Responsibilities: • Schedules/Assigns caregivers to patient cases., • Eager to go above and beyond to accept as many cases as possible in effort to ensure growth and agency profitability., • Interact with families, clients, and caregivers regarding services, • Follow-up with clients and caregivers regarding coverage, call-offs, and cancellation of staff., • Maintain open and current communication with management team of changes in status of clients and caregivers., • Actively participate in regular staff meetings to provide guidance on any changes with staffing requirements/needs., • Documents all notes and updates for patients and caregivers into HHA Exchange Scheduling/billing system., • Participates in agency on-call when scheduled, • Reports all incidents to immediate supervisor, • Ensure that services are provided as prescribed by the client's Plan of Care., • Prebilling and working on Call Dashboard daily, • Performs other duties as needed Qualifications: • Minimum High School Diploma, • Prior experience in home care as a “Service Coordinator” a MUST., • Excellent customer service skills, • Strong computer and writing skills, including knowledge of Microsoft Outlook, • Knowledge of HHA Exchange a plus!, • Bilingual Spanish a plus but not mandatory. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Health insurance, • Life insurance, • Paid sick time, • Paid time off, • Vision insurance Language: • Spanish (Required) Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: In person • Pay: $24.00 - $26.00 per hour, • Leave time includes Paid Time Off, Sick and paid holidays, • Benefits include medical, dental, and vision, • Retirement savings – 401(k), • Voluntary benefits – short term disability, life insurance and other products Work setting • In-person; office ABLE is an Equal Opportunity Employer

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Barclays Center clinic in Prospect Heights Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The Schwarzman Animal Medical Center's commitment to compassionate veterinary care dates back to 1910 when it was founded as a clinic to help animals whose owners could not afford treatment. We continue this this legacy today as the premier veterinary hospital in the tri-state area, maintaining the only Level 1 Trauma Center in New York City and the highest standards of care as part of our American Animal Hospital Association (AAHA) accreditation. With 150+ veterinarians working collaboratively across 20 specialties and services, our team prides itself on delivering world class veterinary care to help keep pet families together. A Commitment to Lifelong Learning When you join the team at AMC, you join a renowned team of veterinary professionals dedicated to innovative care, research, and education. Our prestigious postgraduate education programs attract future leaders in veterinary medicine, and the clinical research conducted at AMC has led to breakthroughs that change the way care is delivered industry-wide. This shared commitment to learning and innovative care creates a collegial, collaborative environment with rewarding opportunities for advancement, growth, and mentorship. About the Role of Care Coordinator for AMC's Cancer Institute The Schwarzman Animal Medical Center is seeking a full time Care Coordinator which will be responsible for providing clerical support to the hospital's Cancer Institute. Shift: • Monday, Wednesday, Thursday, Friday: 10am–6pm, • Saturday: 8am–4pmSkills Required:, • Minimum of 2 years veterinary/human health clerical experience, • Minimum of 2 years customer service in a professional setting, • Excellent written and verbal communication skills, • Well organized and the ability to multitask, • Ability to interact with all levels of staff, clients, and veterinarian practices, • Maintain confidently and handle sensitive information with accuracy according to policiesSpecific Duties and Responsibilities:, • Serve as primary liaison between The Cancer Institute at AMC and Referral Veterinarians (rDVM) as well as internal and external clients, • Responsible for client check in and check out, which includes (but not limited to) patient registration, admission, and discharge, • Effectively triage phone calls from AMC staff, rDVMs, and clients utilizing excellent decision making and problem solving skills to determine the appropriate response to meet client, rDVM, and pet needs, • Schedule appointments with clients and manage appointment reminders, no shows, and cancellations, • Provide efficient cash collection/payment planning while ensuring compliance with established guidelines and policies, • Obtain all necessary referral documentation, medical records, and pre-registration paperwork, • Provide concierge service to clients and referrals by greeting clients, helping them navigate the hospital, and directing them to appropriate areas, • Track and ensure that patient updates and all forms of client communication have been successfully distributed or transmitted to the rDVM and client, • Update clients as requested by veterinary staff with daily status reports on inpatient pets. Convey patient status information and instructions to the client in a thorough, comprehensive, and appropriate manner, • Process general information calls regarding routine pet care and information regarding other AMC services, • Care Coordinators will be required to master skills associated with electronic medical records and telephone systems to function at an ideal level within the department, • Other duties as deemed necessaryOur comprehensive benefits package includes:, • Competitive salary, • Generous Sign-on bonus, • Generous paid time off, • Tuition assistance, • 50% discount on veterinary care, • 403b matching, • Comprehensive medical, dental, and vision coverage, • You may be eligible for The Public Loan Service Forgiveness Program as we are a 501(c)(3) nonprofit employerShifts:, • TBD Role: Coordinator for The Internal Medicine Department at AMC Department: Oncology Reports to: LVT Manager of Oncology Status: Full-Time Pay Range$23.95—$30.75 USD Excellence in veterinary medicine since 1910. AMC Offers: A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC just completed a major expansion and renovation. This project transformed the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our W 75th street location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waist#Spear Standard Package We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Downtown Brooklyn- City Point clinic. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus \nCompany Description This is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs. This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job DescriptionJoin the ProMet TeamInspiring Others to Reach Their Full Potential is our mission. At ProMet Physical Therapy, we’re more than a clinic — we’re a team of passionate pioneers redefining the standard of patient care who operate under the core values of emotional intelligence, team-oriented approach, resiliency, accountability, and coachability. We’re seeking driven professionals who are ready to grow their careers in healthcare while building meaningful relationships with their teammates, patients, and the communities we proudly serve. ⚡ Scheduling RequirementsTo be considered, candidates must have full availability for the following shifts at bothour Glendale and Briarwood locations: • 8:00 AM – 2:00 PM, • 2:00 PM – 8:00 PM Position OverviewThis role is ideal for a motivated individual eager to make an impact in a fast-paced, patient-centeredenvironment. Key Responsibilities, • Patient Experience: Greet, assist, and support patients — ensuring every interaction reflects professionalism, care, and empathy., • Scheduling & Coordination: Manage appointments, communicate effectively with therapists, and maintain smooth clinic operations., • Administrative Support: Handle insurance verification, authorizations, billing, and patient record management with accuracy., • Team Communication: Act as a vital link between patients, therapists, and operations to ensure clarity and efficiency., • Clinic Presentation: Maintain an organized, professional, and welcoming environment that embodies our commitment to excellence. What We’re Looking For, • Open availability (must cover both Glendale & Briarwood locations), • Strong alignment with our core values, • Excellent interpersonal and communication skills, • Detail-oriented with strong organizational abilities, • Ability to multitask and manage priorities effectively, • Empathy, compassion, and a genuine passion for helping others, • Prior healthcare experience is a plus — but character, accountability, and alignment come first Preferred Qualifications, • Previous patient care coordinator or healthcare administrative experience, • Knowledge of insurance processes, medical terminology, and HIPAA compliance, • Experience using EHR systems (preferred, not required), • High emotional intelligence and ability to thrive in a collaborative, team-based environment Details & Benefits, • Part-Time & Full-Time Opportunities Available, • Competitive Salary (commensurate with experience), • Generous Holiday Schedule & Flexible Clinic Hours, • Scaling Vacation Time and Employee Discount Program, • Growth Opportunities: Build your career in Operations, Marketing, Finance, Administration, or Business Development — we invest in our team from within. Why ProMet?We don’t settle for average — and we know you don’t either.At ProMet, you’ll have the opportunity to:✔ Be Yourself✔ Be Valued✔ Build Your Career✔ Deliver the Ultimate Patient Care Experience Ready to Grow with Us?Join a team that leads with purpose, excellence, and integrity.Apply today and take your next step toward a rewarding career at ProMet Physical Therapy.

Job Description LaSante Health Center is seeking a Chronic Care Management Coordinator to join our team. The ideal candidate will serve as the primary point of contact for patients and families, guiding them through their care journey and connecting them to internal and external resources as needed. This position offers the opportunity to be part of a mission-driven, community-focused organization dedicated to delivering patient-centered care with compassion and respect. Key Responsibilities Act as the main point of contact for patients and their families regarding all aspects of care received at LaSante. Monitor and manage a designated panel of patients, particularly those with chronic health conditions. Support patients in understanding and managing their medical conditions, medications, and treatment plans. Enroll patients in medical and support programs that meet their needs. Facilitate communication between patients, families, and healthcare providers to ensure coordinated, high-quality care. Assist patients with scheduling and navigating appointments, referrals, and follow-up care. Connect patients to community resources and social support that promote overall well-being. Perform additional duties as assigned by supervisors. Qualifications Strong customer service skills Proficiency with computers and ability to learn healthcare systems quickly Excellent organizational and multitasking skills Prior experience in care coordination or case management preferred

Job Description DME Customer Service & Patient Scheduling Coordinator (Part-Time) Precise Medical Care Services, LLC is a locally owned Durable Medical Equipment (DME) provider serving patients throughout New Jersey. We specialize in CPAP, oxygen, respiratory, and home medical equipment, and we are looking for a dependable, organized, and patient-focused individual to join our team. Position: DME Customer Service & Patient Scheduling Coordinator Schedule: Part-Time (25–30 hours per week) Responsibilities · Answer incoming phone calls professionally and courteously. · Schedule patient appointments and coordinate equipment deliveries. · Communicate effectively with patients, physicians’ offices, and referral sources. · Assist with administrative and office support duties. · Maintain accurate patient records and documentation. · Help ensure a positive patient experience from intake through equipment delivery. Preferred Qualifications · Previous experience working for a Durable Medical Equipment (DME) company. · Experience with a CPAP, respiratory, or home medical equipment provider is highly preferred. · Insurance verification experience is a strong plus. · Experience using DME software is a plus. · Experience with the ePrescribing platform is a plus. · Excellent organizational, communication, and customer service skills. · Ability to multitask and work efficiently in a fast-paced office environment. · Comfortable using computers and standard office software. Compensation Competitive compensation based on experience. If you have DME experience and are passionate about providing outstanding patient care and customer service, we’d love to hear from you.

Job DescriptionBenefits/Perks • Flexible Scheduling, • Competitive Compensation, • Careers Advancement Job SummaryWe are seeking a Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. Responsibilities, • Collaborate with physicians, patients, families, and healthcare staff, • Coordinate a variety of healthcare programs, • Develop individualized care plans, • Educate patients on their healthcare options, • Create goals and monitor progress toward goals, • Recruit and train staff, • Create schedules Qualifications, • Previous experience as a Care Coordinator or in a similar position is preferred, • Certification as a medical assistant is preferred, • Strong problem-solving and organizational skills, • Ability to manage multiple projects or tasks and prioritize appropriately, • Ability to work in fast-paced situations and make sound decisions quickly, • Excellent interpersonal skills and high level of compassion, • Strong verbal and written communication skills

Job DescriptionCare Coordinator- Washington Heights Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Washington Heights location Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBrooklyn Audiology Associates is looking for professional and motivated Customer Service Representatives. The ideal candidates will demonstrate a passion for solving customer issues, have a previous background in customer service and enjoy working in a fast-paced environment. Additionally, successful individuals will have a good work ethic, possess excellent communication skills and be able to work under tight deadlines.As the first point of contact with patients, responsibilities include nurturing patients' trust,loyalty, and engaging with them to ensure the delivery of exceptional care, in addition to making and taking phone calls, managing, tracking, and auditing schedules. Exceptional telephone skills REQUIRED. Russian speaking is a PLUS. This person should be someone that provides 5 -Star Customer Service*!!Responsibilities: • Receives and responds to customer inquiries., • Answer telephones in a professional manner., • Acts as the first point of contact for customer inquiries., • Respond to questions regarding hearing loss (following training)., • Communicate with customers using e-mail, chat, and other forms of communication., • Serve as a point of contact for customers to troubleshoot any issues they are having., • Create patient opportunities. PROVEN TRACK RECORD IN SALES A PLUS!, • Must be willing to travel to all 3 offices. (Bay Ridge, Sheepshead Bay, Brooklyn Heights)Requirements, • College degree (preferred)., • Experience in medical practice or healthcare front office (preferred)., • Experience with Microsoft Office, Word, Excel, • Exceptional time management, interpersonal, and verbal and written communication skills., • Proactive, organized approach to multitasking., • Ability to remain calm and think clearly under pressure and successfully navigate or diffuse tense situations., • English and Russian speakers preferred. Benefits, • Health Insurance (allowance towards), • Vision/dental plan, • Retirement plan, • PTO (Paid Time Off-sick, holiday vacation)Job Types: Part-time, Full-time Salary: $19.00 - $22.00 per hour

Job DescriptionCare Coordinator- Canarsie Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our clinic in Canarsie, Brooklyn. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Marketing Liaison Manhattanville Bronx, NY 10463 (Riverdale section) Benefits • Health insurance, • Paid time off, • Paid holidays, • Opportunities for growth Schedule • Monday to Friday, • Mostly Day shift with some flexibility for outreach Work Location In person (local travel required) Full Job Description Manhattanville is seeking an experienced and motivated Marketing Liaison to support census growth and build strong referral relationships throughout the Bronx and surrounding areas. The ideal candidate is relationship-driven, goal-oriented, and comfortable working in a fast-paced healthcare environment. Responsibilities • Develop and maintain relationships with hospitals, case managers, discharge planners, and community partners, • Generate referrals and drive admissions to meet census goals, • Conduct daily outreach, including in-person visits and meetings, • Act as a liaison between referral sources and the admissions team, • Ensure smooth patient transitions into the facility, • Track and report referral activity, • Represent the facility at community and networking events Qualifications • Previous experience as a Marketing Liaison, Admissions Coordinator, or healthcare sales preferred, • Skilled Nursing Facility (SNF) experience strongly preferred, • Strong communication and relationship-building skills, • Self-motivated and goal-oriented, • Ability to work independently, • Valid driver’s license and reliable transportation required Experience • Healthcare marketing or admissions: 1+ year (Preferred) License/Certification • Driver’s License (Required) Work Setting • Skilled Nursing Facility, • In-person with local travel

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our clinic in Cobble Hill Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Sunnyside clinic in Queens. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistSPCC We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Our mission at Apicha Community Health Center is to provide high quality, equitable, whole person and culturally responsive care delivered in an inclusive and welcoming manner. We are currently seeking a Care Coordinator in our 400 Broadway location. Position summary: Lead a team of patient navigators and patient assistant to ensure care coordination services are provided to all clients assigned to meet clients’ needs for better health outcome. Provide day-to-day supervision to the patient navigators and patient assistant assigned by weekly schedule monitoring, chart review, face-to-face case discussion, and performance reviews. Responsible for implementation of service/care plan, supported by Patient Navigators. Conduct outreach & recruitment for Apicha CHC to promote the Agency services. Qualifications: BA/BS in related field with two (2) years of qualifying experiences required. An advanced degree in one of the qualifying fields may be substituted for one (1) year of qualifying experience may be considered; Experience working with target populations strongly preferred. The target populations: HIV/AIDS who are virally unsuppressed, individuals with Serious Mental Illness, serious substance use disorders (SUDs), and/or chronic hepatitis; Ability to adapt changing environment; Appreciation of and commitment to Apicha’s mission and values required; Excellent MS Office skills (Outlook, Word, Excel, PowerPoint) required; Ability to work effectively in both a collaborative as well as individual setting; Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and tact in representing Apicha CHC; Excellent customer service skills to assist in resolving member complaints; Strong verbal and written communication skills – for both internal and external audience.

Job DescriptionJoin Smiles on Smiles Dental Care as our next Patient Care & Assistant Financial Coordinator! Patient Care & Assistant Financial CoordinatorPatient Care & Assistant Financial Coordinator Dental assisting was included in the title because our preferred candidate would be an experienced dental assistant who wants to move into a leadership and patient-facing coordination role. We see these candidates as those that understand treatment better than traditional front desk applicants, can discuss dentistry with confidence, and fit your practice philosophy particularly well. In many ways, the ideal candidate for your office is probably “half treatment coordinator, half relationship manager” rather than a traditional insurance or front-desk specialist. Process would be: 1) Phone and video chat interview 2) In person interview 3) Work interview at 20 per hour, typically 3 days maximum. 4) Onboard or decline. 5) Begin at starting rate of 25 per hour to 40 per hour. Part time or Full time TBD on availability as well as fit. About Us We are a relationship-centered dental practice focused on exceptional patient care, clear communication, and long-term trust. We believe dentistry is about people first. Our goal is not simply to provide treatment, but to help patients understand their options, feel comfortable with their decisions, and receive care in a supportive environment. We are seeking a Patient Care & Financial Coordinator who enjoys building relationships, helping people navigate healthcare decisions, and creating a positive patient experience from start to finish. This is a hybrid role that combines treatment coordination, patient communication, scheduling support, and financial coordination. Position Summary The Patient Care & Financial Coordinator serves as a bridge between patients, doctors, and the administrative team. This individual helps patients understand recommended treatment, coordinates scheduling and follow-up care, discusses financial arrangements, and ensures patients feel informed and supported throughout their dental journey. The ideal candidate is organized, compassionate, proactive, and comfortable discussing both treatment and finances. Responsibilities Patient Care Coordination • Follow up with patients regarding diagnosed treatment, • Assist patients with non-clinical treatment questions, • Help patients understand treatment sequencing and next steps, • Coordinate larger or multi-visit treatment plans, • Maintain communication with patients throughout treatment, • Assist with specialist referrals and case coordination, • Support patient retention and continuity of care Financial Coordination • Review treatment estimates with patients, • Explain insurance estimates and anticipated patient responsibility, • Discuss payment options and financing arrangements, • Collect deposits and treatment-related payments, • Coordinate financial arrangements prior to treatment, • Follow up on outstanding patient balances when appropriate, • Work closely with the financial team to ensure accurate communication Scheduling & Administrative Support • Assist in scheduling treatment appointments, • Help optimize the schedule and fill openings when appropriate, • Coordinate treatment timing between providers, • Support patient communication regarding schedule changes, • Maintain accurate patient records and documentation Patient Experience • Help patients feel comfortable and informed, • Resolve concerns before they become larger issues, • Communicate with empathy and professionalism, • Serve as a trusted point of contact for patients throughout treatment Qualifications Preferred: • Experience in a dental office, • Experience as a treatment coordinator, financial coordinator, dental assistant, or front office team member, • Familiarity with dental insurance and treatment planning, • Strong communication and interpersonal skills, • Ability to discuss finances comfortably and professionally, • Strong organizational skills and attention to detail, • Ability to multitask while maintaining a high level of patient service What Success Looks Like Successful candidates will: • Build strong relationships with patients, • Improve treatment follow-through and case completion, • Help patients gain financial clarity before treatment, • Maintain excellent communication between patients and the clinical team, • Contribute to a positive and supportive office culture, • Help ensure that no patient falls through the cracks Our Culture We value: • Kindness, • Accountability, • Teamwork, • Clear communication, • Continuous learning, • Patient-centered care We are looking for someone who genuinely enjoys helping people and wants to be part of a team that prioritizes quality, trust, and long-term relationships over volume.

Job Description A Career at Little Flower Little Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, families, and people with developmental disabilities across New York City and Long Island since 1929. Our staff of more than 500 provides prevention services, foster care, residential treatment care, adoption services, medical and mental health services, and programs and services for individuals with developmental disabilities. A career with Little Flower can be rewarding in so many ways. We are looking for conscientious and caring people who are ready to commit to the work of strengthening families and supporting the well-being of children and adults with developmental disabilities. If you’re looking for a career where you can truly make a difference, we hope you will consider joining our team. About the Role Care Coordination is a service model whereby all of an individual's caregivers communicate and interface so that the patient's needs are addressed in a comprehensive manner. This is done primarily through a "Care Coordinator" who oversees and provides access to all services an individual needs to assure that they receive everything necessary to stay healthy, out of the emergency room and out of the hospital. The Care Coordinator is responsible for the overall provision and coordination of services to their assigned caseload (caseloads will be determined by children’s acuity level). The Care Coordinator guides program enrollees and their caregivers through the health care system by assisting with access, developing relationships with service providers, and tracking interventions and outcomes. Principle Responsibilities • Obtains required enrollment consents from the individual or legal guardian, • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care coordination., • Responsible for the overall management of the patient’s Individualized Plan of Care. Through the creation of an Individual Plan of Care the Care Coordinator is able to:, • Coordinate the enrollee’s provision of services, • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, behavioral health treatment, care transitions, and social and community services where appropriate., • Meets documentation requirements in a timely and accurate manner by effectively utilizing designated Care Coordinator Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed, • Maintains required contact with participant and their families and conducts face-to-face support team and/or family meetings as required, • Functions as an advocate for clients within the agency and with external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences, • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences., • Participates in care planning meetings/conferences as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care, • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services, • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge, • Arranging appointments, transportation, and interpreter services when needed, • Accompany the child to appointments as needed, • Conducting follow-up activities to ensure appointments are kept., • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Coordinator position, • Other duties as assigned as the program is implemented and develops Special Qualifications • Working knowledge of the provision of health care in a variety of settings., • Ability to work directly with a diverse population consisting of Severely Emotionally Disturbed (SED), Medically Fragile (Med F), Developmentally Disabled (DD), Division of Juvenile Justice, • Computer Literacy (specifically Microsoft Word, Excel), • Excellent telephone and interpersonal skills, • Ability to work directly with a diverse multidisciplinary team, • Willingness and ability to travel to assigned operational areas/facilities., • Ability to be flexible with programmatic needs and changes, • Capable of effective clear direct communication with others (oral and written), • Proven time management abilities, including meeting deadlines, ensuring compliance with agency policy and procedures, and overseeing complete and timely maintenance of agency records. Requirements • Minimum Qualifications:, • Bachelors of Arts or Science with two years of relevant experience, • Preferred Qualifications:, • A Master’s Degree with one year of relevant experience or, • Registered Nurse with two years of relevant experience Travel Requirements & Locations This position is located in Brooklyn with some travel throughout NYC. A valid NYS Driver’s License if using personal vehicle or agency vehicle to drive on agency business. *Salary will commensurate with experience & skills Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Bayside location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waist We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescriptionAsk about our tuition assistance program! Is your current employer willing to help you go to school to become a clinician? As TMC's Rehab Coordinator, you will oversee administrative tasks and coordinate patient care while assisting in the efficient daily operation of the therapy department under the supervision of the Therapy Care Navigator. You will be a professional representative of TMC throughout the facility as you develop and promote healthy relationships with all company and facility staff. Our Rehab Coordinators play an impactful role in successful execution of the TMC Experience. Key Responsibilities • Transports and assists with patient care under the direct supervision of licensed therapists and in accordance with all state and federal laws., • Orders and maintains office supplies per company policy., • Responsible for the department filing, maintaining all filing cabinets, charts, and binders as described in the Facility Organizational Policy., • Prepares necessary forms to be distributed for physician signature and tracks the documentation so it is received in a timely manner., • Once the documentation is returned, complete a thorough review of the documentation to ensure it is complete, accurate and in compliance. Alert the Director of Rehab, DOR, as required., • Make copies, scan, distribute, file all documentation in both charts and JBS (through Scan Snap) within the designated time frame to ensure all records are maintained accurately and are current and up-to-date., • Reviews DARs, treatment grids, and other reports as assigned to ensure accuracy and completion under supervision of DOR., • Attends meetings as directed by the DOR. Takes notes and communicates clearly and effectively back to the DOR and/or therapy staff all relative therapy information as needed., • Completes Tech Check List (Daily, Weekly, Monthly), notifies DOR of deficient areas and files as required., • Follows proper procedure for maintaining the cleanliness of the treatment and office areas., • Completes weekly sanitation of all equipment as directed by the DOR., • Represents the companies of TMC in a professional manner., • Promotes a positive work environment and follows company core values., • Develops and promotes working relationships with all company and facility staff., • Completes and monitors treatment scheduler and staff scheduler; secures PRN coverage when needed as directed by the DOR., • Reviews/approves time sheets daily under the direction of the DOR and in accordance with company policy., • Assist with answering phones and taking messages as necessary., • Check emails and distribute as necessary; ensures that All User and other company communications are distributed/or displayed for all staff to read., • Completes DAR and timesheet daily., • Completes assigned tasks as directed by the DOR, Area Manager and/or Regional Director., • Other duties as assigned. Skills, Knowledge and Expertise • High School Diploma or GED., • Demonstrate computer proficiency., • Nurses’ Aide Certification or equivalent health paraprofessional training and/or one year of experience in the rehabilitation field preferred., • Ability to successfully complete company Tech Coordinator training and testing., • Ability to demonstrate customer service and soft skills., • Ability to follow TMC Values and Mission Statement., • Excellent organizational skills. - Excellent communication and interpersonal skills., • Ability to multi-task, prioritize and meet deadlines within a teamwork environment., • Ability to identify, communicate and resolve issues and concerns as needed., • Maintain confidentiality., • Ability to lift and control 50 pounds. TMC is an equal opportunity employer. Benefits • New Grad Tuition Reimbursement Available!, • Flexible Scheduling., • CEU and State Licensure Reimbursements., • 13 Days of PTO and 6 Paid Holidays., • Plus one free Floating Holiday every year!, • Internal Growth and Leadership Opportunities., • Mental Wellbeing Support Program., • Health, Dental, and Vision., • Retirement benefits (including 401k company match).

Job Description About Apex Concierge Services Apex Concierge Services is a healthcare management, consulting and staffing firm. Apex Concierge Services was founded with a profound commitment to health care & educational service excellence. It has earned its outstanding reputation by delivering high-quality services for over a decade. This has made the firm one of the most sought-after names in Healthcare and Educational forums. About the Role We are searching for a Care Navigation Coordinator to join our team. The Care Navigation Coordinator will be responsible for conducting initial assessments of new patients, coordinating their care plans, and organizing their access to necessary healthcare services. The position requires excellent communication skills, strong attention to detail, and a passion for improving patient health outcomes. The Care Navigation Coordinator will report to our healthcare services manager and work closely with a variety of healthcare professionals to ensure patient needs are met. Responsibilities • Conduct initial assessments of new patients to identify healthcare needs., • Develop and maintain effective relationships with healthcare professionals and community organizations., • Coordinate patient care plans and organize access to necessary services, including medical appointments, diagnostic tests, and prescription medications., • Use electronic medical records (EMRs) to document patient information and track progress toward care goals., • Collaborate with internal teams to develop and implement preventative care plans that improve patient outcomes., • Participate in meetings and trainings to stay up-to-date on healthcare industry trends and best practices., • Work with insurance companies to ensure insurance coverage for healthcare services and medications.Requirements, • Bachelor's degree in social work or related healthcare field., • Minimum 2 years of experience in healthcare coordination, patient navigation, or related work., • Knowledge of healthcare delivery systems, protocols and regulations., • Excellent communication and interpersonal skills., • Strong organizational and time management capabilities., • Ability to work well in a team-oriented environment., • Familiarity with EMR systems and other healthcare software programs.Starting Hourly Rate $18.00 per hour

Job DescriptionOur mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required.Fully bilingual (written and spoken) in both English and Dutch. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. The working hours for this role will be: Monday to Friday, 6:00 AM to 2:00 PM ET What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards. What we expect from you: • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and French communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence, • KPIs will include: metrics on connection to care, productivity, and member satisfaction The target base range for this position is $33.33- $42.31 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Your Total Health: • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Competitive paid time off policies including vacation, sick leave and company holidays., • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. You And Your family: • 4-4.5 months of fully paid parental leave, • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses Supporting you financially through: • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively., • Employer sponsored 401(k) match of up to 2% after 90 days of employment Creating a culture you can thrive in: • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices, • Focus Fridays: no meetings, no distractions, just time for you to get work done., • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members., • Up to $1,000 Professional Development Reimbursement per calendar year., • $200 per year donation matching to support your favorite causes Hypergrowth meets impact What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows And… • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient, • You get to be part of a winning team that opens doors in the future Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description We are looking for a dynamic and compassionate Bilingual (Spanish speaking) Care Coordinator to support the youth in our Health Home program. In this role you will guide program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 503 Fifth Avenue Brooklyn NY, 11215 Hours: 35 hours, Non-Exempt (Staff are expected to be onsite as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary: Care Coordinators with two years experience or less $48-53K Annually Care Coordinators with two years experience or more $50-55k Annually Major Duties: • Obtains required Care Management enrollment consents from the individual or legal guardian, • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care management., • Responsible for the overall management of the patient’s Individualized Plan of Care. Through the creation of an Individual Plan of Care the Care Manager is able to:, • Coordinate the enrollee’s provision of services including as per their acuity level., • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Meets client contact requirements (keeping in mind that caseloads may be “blended”):, • Care Managers serving children will be required to have some face-face visits on a consistent schedule as per the mandates of their acuity level (high, medium, or low)., • Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed, • Functions as an advocate for clients within the agency and external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences, • Educate the child/caregiver on care of chronic conditions, immunization, screening and other preventive interventions., • Helps clients to obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others., • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences., • Conducts care planning meetings/conferences and serves as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care, • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services, • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge, • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position, • Ensure that child has periodic evaluations and follow up treatment for dental, vision and hearing care, following Medicaid EPSDT guidelines, • All other duties, as needed Qualifications: Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner; Care Coordinator; Case Manager and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our clinic in Dumbo Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Elmhurst clinic in Queens. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCare Coordinator- Battery Park Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Battery Park location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistWe value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don’t work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Join Our Exceptional Team at LS Orthodontics! Are you ready for an incredible opportunity to become an integral part of one of the most well-respected and meticulously run dental practices in the country? LSO Orthodontics, located on Park Avenue in the heart of the Upper East Side, has been a trailblazer in orthodontic care for decades. We are a bustling, high-end, energetic, and technologically advanced practice that prides itself on delivering the highest level of customer service in the industry. We’re seeking passionate, driven, and dynamic individuals to join our outstanding team and contribute to our unparalleled setting. Why Join LS Orthodontics? At LSO, you’ll work alongside: • Exceptional Doctors known for their expertise and innovation., • Respectful and intelligent team members who value collaboration and growth., • A unique and remarkable patient population that will make your day-to-day experience truly rewarding. If you’re looking for a position that keeps you motivated, educated, and inspired, this is the place for you! What We’re Looking For: We’re searching for individuals who are: • Creative, fun, kind, and outgoing., • Dental Practice Experience., • Motivated, confident, and committed to excellence., • Open to learning new skills and passionate about delivering exceptional patient care. What We Offer: We believe in supporting our team with a range of benefits, including: • Competitive salary based on experience., • Full-time positions with opportunities for growth., • Paid Time Off (PTO)., • Healthcare benefits., • Uniforms provided., • And so much more! Ready to Join Us? Discover why LSO is the best in the business. If you’re ready to thrive in a dynamic, innovative, and rewarding environment, we’d love to meet you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Body Harmony Physical Therapy, PLLC in New York City is a physical therapist owned private practice located in the downtown NYC area, specializing in Pelvic Floor Rehabilitation and Orthopedic Rehabilitation. Overview: The Patient Care Coordinator plays a crucial role in ensuring the smooth and efficient delivery of healthcare services to patients. They serve as a liaison between patients, healthcare providers, and administrative staff, coordinating various aspects of patient care to optimize patient satisfaction and outcomes. Responsibilities: • Patient Communication and Support:, • Interact with patients in-person, over the phone, or via email to schedule appointments, answer inquiries, and provide assistance., • Address patient concerns, complaints, or issues promptly and effectively, ensuring a high level of patient satisfaction., • Appointment Scheduling and Coordination:, • Manage appointment schedules for healthcare providers., • Ensure proper documentation of appointments and follow-up activities in electronic medical records (EMR) systems., • Insurance Verification and Billing:, • Verify patients' insurance coverage and eligibility prior to appointments., • Assist patients with insurance-related inquiries and billing issues., • Medical Records Management:, • Ensure compliance with healthcare regulations and patient confidentiality guidelines (e.g., HIPAA)., • Facilitate the transfer of medical records between healthcare providers as needed., • Care Coordination and Referrals:, • Collaborate with healthcare professionals to coordinate patient care across multiple specialties and settings., • Monitor patient progress and follow-up on referrals to ensure timely and appropriate care delivery., • Patient Education and Advocacy:, • Advocate for patients' needs and preferences within the healthcare system, ensuring they receive comprehensive and personalized care. Qualifications: • Previous experience in healthcare administration, patient services, or retail and customer service roles., • Strong communication, interpersonal, and organizational skills., • Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment., • Compassion, empathy, and a patient-centered approach to care delivery. We will train and mentor the right candidate Hours: Mornings Starting at 7:30 am, Flexible regarding number of hours

Job DescriptionDescription: Founded in 1866, The Floating Hospital, is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 159 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs. Essential Functions: • Anticipates patient needs and ensures that pre-visit planning is completed before patient visit., • Reviews daily patient appointments., • Prepares, distributes, and analyzes daily patient rosters., • Coordinates and documents daily patient care conferences., • Provides proactive outreach to high-risk patients., • Facilitates advanced management of care to an identified high risk client population., • Develops care plans specific to individual patients by collaborating with providers., • Assists patients in setting treatment goals and assesses potential barriers., • Educates patients on individual care plans., • Properly documents care plans and patient interactions in eCW., • Participates in QI Team meetings., • Collaborates with Benefits Counselors and Outreach staff to ensure appropriate patient scheduling and flow., • Collaborates with the HIM supervisor to ensure appropriate documentation procedures., • Other duties, assignments or special projects, as needed.Requirements:, • Valid NYS RN License., • Prior clinical experience preferred; Administrative experience also preferred. Environment: • The Patient Care Coordinator will perform duties in The Floating Hospital clinic and will have rooms in which to perform care planning and will have a workspace in which to perform his/her administrative job functions. The agency observes a no-smoking policy.

Job DescriptionAbout the Role Our orthopaedic practice is seeking a Medial Liaison Coordinator to serve as the central point of contact between our practice, referring/receiving offices, and outside parties involved in patient care and case coordination. This role manages the flow of referrals across our network of partner offices, keeps surgical and physical therapy reporting current, handles medical records releases, coordinates medical-legal narratives and trial testimony, and manages invoicing and payment tracking. The ideal candidate is highly organized, an excellent communicator, and comfortable managing relationships with external offices, attorneys, and adjusters. Key Responsibilities: Referral Management • Track incoming and outgoing patient referrals across our offices, ensuring timely scheduling and follow-through, • Monitor patient attendance and proactively notify referring/receiving offices when their patients miss scheduled appointments, • Maintain organized referral logs and follow up on outstanding or incomplete referral loops Reporting & Trackers • Compile and release the weekly surgical tracker to relevant stakeholders, • Compile and release the monthly physical therapy tracker, • Ensure trackers are accurate, timely, and distributed to the correct recipients Medical Records & Legal Coordination • Process and release medical records in accordance with HIPAA and practice policy, • Coordinate the preparation and delivery of medical narrative reports, • Coordinate trial testimony logistics — scheduling, confirming attorney/court requirements, and ensuring physicians have what they need to appear or testify, • Serve as point of contact for attorneys and adjusters on case-related documentation requests Billing & Payment Tracking • Prepare and send invoices related to narratives, records, and testimony/trial services, • Track outstanding payments and follow up on overdue accounts, • Maintain accurate records of billed and collected amounts General Liaison Duties • Build and maintain strong working relationships with partner offices, attorneys, and outside providers, • Act as a communication bridge between the practice's clinical/administrative staff and external parties, • Flag recurring issues (missed appointments, referral breakdowns, payment delays) to managementQualifications: Required • High school diploma or equivalent (Associate's degree preferred), • 1–2+ years of experience in a medical office, referral coordination, or medical-legal support role, • Strong written and verbal communication skills; comfortable corresponding with attorneys and adjusters, • Highly organized with strong attention to detail and follow-through, • Proficiency with EHR/practice management systems, Microsoft Office (Excel, Outlook), • Ability to manage multiple ongoing trackers and deadlines simultaneously Preferred • Familiarity with medical record release requirements (HIPAA) and Workers' Compensation/No-Fault/Lien case documentation, • Prior experience coordinating with law firms, IME processes, or trial/deposition logistics, • Experience with basic invoicing/AR tracking We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned, and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. Please note that we participate in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.

Job Description At HouseCalls Home Care, we’re more than a Licensed Home Care Services Agency (LHCSA) — we’re a mission-driven team dedicated to providing compassionate, high-quality care that helps elderly and disabled individuals live with dignity and comfort at home. We’re seeking a Bilingual (Spanish-speaking) Patient Care Coordinator to join our Brooklyn office. In this vital role, you’ll serve as the bridge between patients, families, and providers, ensuring personalized care that truly makes a difference. Why You’ll Love Working Here • Competitive pay: $23–$26/hour (based on experience), • Health, dental, vision, and life insurance, • 401(k) with employer match, • Paid Time Off & holidays, • Short- and long-term disability coverage, • Reserved parking, • Smaller caseloads for better work-life balance, • Supportive leadership and growth opportunities, • Make a meaningful impact every day as part of a culturally responsive, mission-driven team What You’ll Do as a Patient Care Coordinator • Serve as the main point of contact for patients and families, • Coordinate and tailor home care plans to meet patient needs, • Oversee scheduling, follow-ups, and in-home assessments, • Educate patients and caregivers on care routines, • Track progress and maintain accurate documentation, • Collaborate with providers, aides, and specialists, • Ensure compliance with agency and health regulations, • Provide empathetic, responsive support at every step What We’re Looking For in a Patient Care Coordinator • 1+ year of experience in care coordination, case management, or clinical support (home care preferred), • Fluent in Spanish (required), • Strong communication and organizational skills, • Proficient in Microsoft Office and EHR systems, • Ability to multitask in a fast-paced environment, • Empathetic, professional, and dedicated to patient-centered care Apply Today Ready to grow your career as a Patient Care Coordinator? Apply directly through this posting and take the next step in joining a mission-driven team. At HouseCalls Home Care, we value your skills, support your growth, and empower every Patient Care Coordinator to make a lasting difference every single day.

Job Description About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today! Job Description: Ennoble Care is looking for a full-time, experienced Patient Care Coordinator that will work out of our Hackensack, NJ office, who aligns with our motto, "To Care Is An Honor". This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Patient Care Coordinator you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families. Responsibilities: • Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care's electronic medical record system, • Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes, • Document all client communications (verbal or written) accurately, • Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate, • Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues, • Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities, • Become skilled at using technology including secure email, telephone system, electronic medical records, etc., • Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications, • Excellent customer service skills demonstrated by positive feedback from customers and patients, • Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner Equipment Operation: • Utilization of a computer, telephone, copy machine, and other office equipment as necessary Qualifications: • Must be comfortable with speaking on the phone for large amounts of the day, • Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service, • Ability to take accurate notes to document each task in a timely manner, • Ability to multitask between different patients and workstreams while remaining organized and efficient with time, • Ability to thrive in a fast-paced environment, • Must be able to work full-time, Monday through Friday, daytime hours, on-site in Hackensack, NJ., • Must be proficient in using a computer, including Outlook and other Microsoft Office programs, • Knowledge of basic healthcare terms, conditions, roles, and basic care principles, • Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis PAY RATE- $18 an hour PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION. PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU! #brown Full-time employees qualify for the following benefits: • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity., • Paid Time Off, • Paid Office Holidays All employees qualify for these benefits: • Paid Sick Time, • 401(k) with up to 3% company match, • Referral Program, • Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Job Description PRIMARY PURPOSE Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ESSENTIAL JOB DUTIES Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANKESSENTIAL FUNCTION DESCRIPTIONClinical Responsibilities Approximately 80% • Greet patients upon entering the center., • Register patients for visits carefully and efficiently., • Verify patient insurance and collect patient payments accurately., • Answer and route phone calls, taking and delivering messages as needed., • Respond to and resolve patient questions and issues, as needed., • Document patient information in the EMR accurately and completely., • Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed.Administrative Responsibilities Approximately 15% • Organize office supplies at the front desk according to company best practice, restocking as needed., • Ensure the cleanliness and appearance of the waiting area for patients., • Complete daily procedure checklists., • Maintain 100% compliance with company trainings and policies., • Welcome new team members and provide support, as needed., • Engage in local marketing and marketing events, as needed., • Respond to and execute on email communications timely.Additional Responsibilities/ Cross-Training Approximately 5% • Assist with intake duties when back-office staff are not available, including but not limited to:, • Collecting vitals, physical stats, and medical history., • Performing point-of-care testing., • Retrieving lab and ancillary test results for review by provider., • Documenting any clinical services performed in the EMR., • Ensuring patients are roomed, examined, and discharged timely., • Assist with scribe duties, including but not limited to:, • Assist providers with real-time documentation of patient encounters in the EMR., • Prepare and update patient charts before and after visits., • Document clinical notes including history, exams, and treatment plans as directed., • Enter orders (labs, meds, referrals) per provider instruction and policy., • Maintain patient confidentiality and comply with HIPAA and documentation standards., • Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. EDUCATION, COMPETENCIES & EXPERIENCE • High school diploma or equivalent (minimum required)., • Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare., • Strong customer service skills with a friendly and positive/enthusiastic presentation., • Strong attention to detail while maintaining a high level of organization., • Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment., • Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions., • Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. PHYSICAL DEMANDS Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%) OccasionalFrequentConstantComputer work which may require repetitive motions and remaining in a stationary position for extended periods of time☐☐☒Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs☒☐☐Traverse across different areas of the office/clinic and/or to different office/clinic locations☒☐☐Observation of details at close range (within a few feet of the observer)☐☒☐ EQUAL EMPLOYMENT OPPORTUNITY STATEMENT ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor. Powered by JazzHR macfg9mjVB

Job Description Patient Care Coordinator Location: Astoria, New York City, NY Job Type: Full-Time We are seeking a compassionate and organized Patient Care Coordinator to join our healthcare team. In this role, you will support patients throughout their care journey by coordinating appointments, communicating insurance information, assisting with administrative tasks, and ensuring an exceptional patient experience. Key Responsibilities: Schedule and coordinate patient appointments. Communicate insurance benefits and patient responsibilities. Assist patients with questions and treatment-related information. Maintain accurate records and ensure HIPAA compliance. Collaborate with therapists and healthcare professionals. Support clinic operations and maintain a welcoming environment. Qualifications: High School Diploma required; Bachelor's degree preferred. Healthcare or Physical Therapy clinic experience preferred. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Knowledge of medical terminology, insurance processes, and HIPAA is a plus. Compensation & Benefits Hourly Pay Range: $17.00 – $20.00 per hour (Final compensation is based on experience, skills, and qualifications.) Benefits include: • Paid Vacation days, • Dental Insurance, • Opportunities for growth and advancement, • 401(K), • Supportive team environment Equal Employment Opportunity Statement Hands of Hope Physical Therapy is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are based on qualifications, merit, and business needs. If interested pls reach out at shivani@handsofhopeny.com or call at 954-9102086 Thanks, Shivani Pundir

Job DescriptionBilingual Russian/English Patient Coordinator for Home Care Position Type: Full Time Language Requirements: Fluent in Russian and English Department: Home Care Services Position Overview We are seeking a dedicated and highly organized Bilingual Russian/English Patient Coordinator to join our growing home care team. This full-time position serves as a critical liaison between patients, their families, healthcare providers, and our caregiving staff. The ideal candidate will possess exceptional communication skills in both Russian and English, demonstrate outstanding scheduling proficiency, and have a genuine passion for improving the lives of patients receiving home care services. As a Patient Coordinator, you will be responsible for managing the complex logistics of home care delivery, ensuring that patients receive timely, appropriate, and culturally sensitive care. Your bilingual abilities will be essential in serving our diverse patient population and breaking down language barriers that often exist in healthcare settings. Key Responsibilities Scheduling and Coordination • Develop, maintain, and optimize comprehensive schedules for home care aides, nurses, and therapists, ensuring appropriate coverage for all assigned patients, • Coordinate patient appointments, medical visits, and therapy sessions while considering patient preferences, caregiver availability, and clinical requirements, • Manage last-minute schedule changes, call-outs, and emergency coverage needs with efficiency and professionalism, • Utilize scheduling software systems to track caregiver assignments, patient needs, and service hours, • Monitor and adjust schedules proactively to prevent gaps in care and ensure continuity of service, • Create and distribute weekly and monthly schedules to all relevant parties in a timely manner, • Maintain accurate records of all scheduling changes, cancellations, and modifications Patient and Family Communication • Serve as the primary point of contact for Russian-speaking patients and their families, providing information, support, and guidance in their preferred language, • Conduct intake assessments and gather comprehensive information about patient needs, preferences, and medical requirements, • Explain home care services, policies, and procedures to patients and families in both Russian and English, • Address patient concerns, complaints, and questions promptly and professionally, escalating issues when appropriate

Job Description Benefits Pulled from the full job description • Paid training, • Parental leave, • Health insurance, • Paid time off, • Vision insurance, • Dental insurance, • Paid sick time Full job description Position Summary The Receptionist/ Patient Care Coordinator will strive to deliver five-star concierge-level customer service to every patient from their initial evaluation through each subsequent contact until discharge. This includes fielding and responding to patient questions and requests and providing prompt, thorough follow-up. The ability to travel between offices and flexibility (with notice) to cover additional shifts or work extended ours is required Accountabilities The Receptionist / Patient Care Coordinator is the face of the practice and must make an excellent first impression. Friendly, outgoing, engaging, with a positive, can-do attitude, commitment to delivering an excellent patient experience, and the highest standards of professionalism and courtesy are required. This position reports to the Office Manager who may at times not be onsite and therefore requires confidence, resourcefulness, an entrepreneurial spirit, and superior problem-solving capabilities, as well as the ability to work independently without direct day-to-day supervision. Success will be measured based upon the following: • Displaying top notch professional etiquette in all interactions with both patients and H&D staff., • Articulate and strong communication skills both written and verbal, including use of correct grammar, spelling, and punctuation., • Attention to details and consistent follow-up to ensure accuracy and process completion., • Crisis management skills; the ability to triage unexpected events to help mitigate any adverse effects on the practice or patient., • Discretion when handling confidential information., • Willingness to go the extra mile to ensure a positive patient experience. Day-to-Day Operations: • Check in patients for their appointments and collect copays., • Cancel and/or reschedule patients as needed., • Assist new patients in completion of intake paperwork., • Respond to all phone and email queries., • Monitor and follow-up on needed referrals., • Fill last minute cancellations from the clinic’s waitlist., • Close-out and reconciliation of daily receipts., • Run copay reports daily to ensure optimal collection rates., • Daily quality assurance checks., • Legal Compliance: Follow all federal and state laws and guidelines (e.g, Medicare, HIPAA). Technical Skills • Basic office technology skills including Microsoft Office Suite (Outlook, Word, Excel, Teams), PDF, Scanners, copy machines and fax machines, Telephone, • Electronic Medical Records (EMR) systems and online scheduling (we use PromptEMR), • Familiarity with medical terminology and HIPAA compliance regulations Education/Prior Experience: • High School Diploma (associate degree or higher preferred), • Minimum of 1-year front desk experience in a healthcare setting (required), • Familiarity with healthcare insurance billing policies and procedures (desirable) About H&D Physical Therapy H&D Physical Therapy is a therapist-owned, family-oriented practice that prioritizes personalized, one-on-one care over the pressures of large-scale, high-volume settings. With locations across Manhattan and Brooklyn and onsite partnerships at top firms, we foster a supportive, collaborative environment for both our patients and our team. We specialize in: • Orthopedics and sports rehab, • Pelvic floor therapy (all genders), • Vestibular and balance disorders, • TMJ, post-surgical recovery, and complex pain We are committed to delivering exceptional care to every patient, focusing on their individual goals and needs. Unlike larger, high-pressure environments that prioritize volume over quality, H&D values work-life balance and offers a mentorship-driven culture where clinical excellence thrives. Better Begins Here. With us—and with you. Job Type: Full-time Pay: $20.00 - $24.00 per hour Expected hours: 40 per week Benefits: • Dental insurance, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Parental leave, • Vision insurance Schedule: • 8 hour shift, • Monday to Friday Ability to Relocate: • New York, NY 10128: Relocate before starting work (Required) Work Location: In person

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Employee discounts, • Free uniforms, • Health insurance, • Paid time off Patient Experience Coordinator – Luxury Boutique Facial Plastic Surgery Clinic We are seeking a Patient Experience Coordinator to join our high-end boutique facial plastic surgery clinic in New York City. This role is ideal for a polished, highly organized, and service-oriented professional who thrives in providing VIP-level care to discerning clientele. Key Responsibilities: • Act as the first point of contact, managing all patient inquiries via phone, email, and in person, and seamlessly converting inquiries into consultations., • Provide a concierge-style experience, greeting patients upon arrival, offering tours, and ensuring they feel comfortable and valued., • Oversee every detail of the patient journey, from initial contact to post-procedure follow-ups, ensuring a flawless and personalized experience., • Discuss pricing and financing options with discretion and professionalism., • Coordinate travel and accommodations for out-of-town patients, ensuring a seamless experience., • Handle scheduling, phone calls, meetings, and administrative support to assist the surgeon and team., • Maintain a clean, elegant, and welcoming environment, ensuring fresh flowers, organization, and overall ambiance reflect the luxury experience., • Support and oversee daily office operations, ensuring efficiency and a patient-centered workflow., • Be a team player—in our boutique setting, everyone is cross-trained and expected to step in wherever needed for the best experience of our patients and the success of our practice.What We’re Looking For:, • A polished, professional, and poised individual with experience in luxury hospitality, high-end medical offices, or concierge services., • Strong communication skills and the ability to multitask effortlessly in a fast-paced environment., • An intuitive understanding of VIP service and the ability to anticipate patient needs., • Comfort in discussing financial matters with professionalism and discretion., • A proactive, self-motivated individual who takes ownership of the patient experience and consistently goes above and beyond.Schedule & Benefits: Hours: Monday – Friday, 9:00 AM – 5:00 PM • Probationary Period: 8 weeks (during which either party may part ways at any time)., • Benefits: After the probationary period, employees receive 401(k), health benefits, and employee discounts on services.This is a rare opportunity to be part of an elite, world-class practice that values precision, artistry, and an unparalleled standard of service.

Job Description Patient Care Coordinator Location: 45 Rockefeller Plaza, 3th Floor Manhattan, NY, 10111 Job Type: Full-Time We are seeking a compassionate and organized Patient Care Coordinator to join our healthcare team. In this role, you will support patients throughout their care journey by coordinating appointments, communicating insurance information, assisting with administrative tasks, and ensuring an exceptional patient experience. Key Responsibilities: Schedule and coordinate patient appointments. Communicate insurance benefits and patient responsibilities. Assist patients with questions and treatment-related information. Maintain accurate records and ensure HIPAA compliance. Collaborate with therapists and healthcare professionals. Support clinic operations and maintain a welcoming environment. Qualifications: High School Diploma required; Bachelor's degree preferred. Healthcare or Physical Therapy clinic experience preferred. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Knowledge of medical terminology, insurance processes, and HIPAA is a plus. Compensation & Benefits Hourly Pay Range: $17.00 – $20.00 per hour (Final compensation is based on experience, skills, and qualifications.) Benefits include: • Paid Vacation days, • Dental Insurance, • Opportunities for growth and advancement, • 401(K), • Supportive team environment Equal Employment Opportunity Statement Hands of Hope Physical Therapy is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are based on qualifications, merit, and business needs. If interested pls reach out at shivani@handsofhopeny.com or call at 954-9102086 Thanks, Shivani Pundir

Job Description At HouseCalls Home Care, we believe every caregiver deserves the same compassion, respect, and support they provide to our patients. As a Licensed Home Care Services Agency (LHCSA) serving elderly and disabled individuals throughout New York, our mission is simple: to improve lives with dignity and heart. We are seeking a dedicated and compassionate Patient Care Coordinator to join our growing team. We provide high-quality, in-home care services that support seniors and individuals with healthcare needs in the comfort and safety of their homes. Position Overview We are looking for a professional, organized, and caring individual who is passionate about improving patient outcomes and supporting families in need of quality home care services. Compensation & Benefits • Competitive pay: $24/hour (based on experience), • Health, Dental, and Vision Insurance, • Life and Disability Insurance, • Paid Time Off (PTO), • 401(k) Retirement Plan, • Parking Spot Provided, • Career growth opportunities, • Additional employee benefits available Key Responsibilities • Communicate with patients and families to assess care needs and provide ongoing support, • Develop, coordinate, and manage individualized patient care plans, • Schedule and coordinate appointments and services with healthcare providers, • Educate patients and families on medications, conditions, and care instructions, • Monitor patient progress and maintain accurate documentation, • Collaborate with nurses, aides, and healthcare professionals to ensure quality care delivery, • Maintain professionalism, empathy, and excellent customer service at all times Qualifications • Minimum 3 years of experience in care coordination, healthcare administration, or clinical practice, • Bilingual in English and Bengali required, • Strong communication, organizational, and multitasking skills, • Proficiency in Microsoft Office and general computer systems, • Ability to work in a fast-paced healthcare environment, • Compassionate, dependable, and patient-focused mindset If you are passionate about helping others and want to grow with a supportive and mission-driven healthcare team, we encourage you to apply today.