50 Best patient scheduling call center Jobs in New York, NY (July 2025)

Job Title: Receptionist Location: BeWell – Nurse Practitioners and Doctors Clinic Job Type: Full-Time / Part-Time Reports To: Clinic Manager or Medical Director Job Summary: We are seeking a friendly, professional, and highly organized Receptionist to join our team at BeWell, a healthcare practice comprising nurse practitioners and doctors. The ideal candidate will be the first point of contact for patients and visitors, ensuring a warm welcome and providing outstanding front-desk support to ensure the clinic runs smoothly. Key Responsibilities: Greet and assist patients, visitors, and vendors with professionalism and courtesy Answer and manage incoming calls; direct calls appropriately or take accurate messages Schedule, confirm, and update patient appointments using EMR systems Collect and verify patient information, insurance, and intake forms Manage patient check-in and check-out procedures Process co-pays, billing inquiries, and provide receipts as necessary Maintain cleanliness and organization of the front desk and waiting area Coordinate with medical staff to ensure timely patient flow and communication Handle sensitive information with confidentiality and HIPAA compliance Perform administrative duties such as faxing, scanning, emailing, and filing medical documents Support day-to-day operations and assist with special projects as assigned Qualifications: High school diploma or equivalent; associate degree or medical administrative training is a plus Previous experience as a receptionist, preferably in a healthcare setting Knowledge of medical terminology and insurance verification preferred Familiarity with EMR/EHR systems (e.g., Athenahealth, Kareo, or similar) Excellent communication and interpersonal skills Strong organizational skills with attention to detail Ability to multitask and remain calm under pressure Professional appearance and positive attitude Work Schedule: Flexible, with availability during clinic hours (may include evenings or weekends depending on clinic schedule)

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LV Medical Associate PC

Medical Office Receptionist (Bilingual English/Chinese)

1 month ago

Full-time

Flushing, Queens

Job Title: Medical Office Receptionist (Bilingual English/Chinese) Location: LV Medical Associate PC Employment Type: Full-Time Job Summary: LV Medical Associate PC is seeking a friendly, organized, and bilingual Medical Office Receptionist (English/Chinese) to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing excellent customer service while efficiently managing front desk operations and supporting the daily workflow of the medical office. Key Responsibilities: - Greet and check in patients in a warm, professional manner - Answer phone calls, schedule appointments, and manage patient inquiries - Verify patient information and insurance coverage, and collect co-payments - Assist patients with registration forms and explain office procedures as needed - Maintain accurate patient records and update information in the electronic medical records (EMR) system - Communicate effectively with patients in both English and Chinese (Mandarin or Cantonese preferred) - Coordinate follow-up appointments, referrals, and diagnostic test scheduling - Handle incoming and outgoing correspondence, faxes, and emails - Support medical staff with administrative tasks to ensure efficient office operations - Adhere to HIPAA guidelines and maintain patient confidentiality at all times Qualifications: - High school diploma or equivalent required - Minimum 1 year of experience in a medical office or customer service role preferred - Must be fluent in both English and Chinese (Mandarin or Cantonese) - Excellent interpersonal, communication, and organizational skills - Familiarity with medical terminology and insurance verification a plus - Proficiency in Microsoft Office and EMR systems preferred - Professional, patient-centered, and team-oriented attitude

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