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  • Restaurant Manager
    Restaurant Manager
    hace 14 horas
    $65000–$68000 anual
    Jornada completa
    Northwest Washington, Washington

    ****Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate (++$65,000)++ as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments.\*\* Busboys and Poets is seeking an ambitious, hardworking, people-centric individual with proven experience managing across departments as a Front-of-House Manager. In this fast-paced, dynamic work environment, you will deliver training to our diverse staff, as well as managing the overall operation and being an expert in guest relations. The person in this role will represent Busboys and Poets values, including integrity and open and honest communication. If this sounds like the role for you, please consider applying to be a Restaurant Manager at one of our 8 locations in the DMV (DC, MD and VA). Job Type: Full-time, Exempt, Salaried/ 50 hour work week Starting Salary: $65,000-$68,000 RESPONSIBILITIES This role will incorporate the following duties: • Serving as an Advocate for the Busboys and Poets brand, • Upholding Busboys and Poets standards for employee performance and guest service, • Promoting cooperative effort, a team spirit, and good morale among employees, • Coaching and developing other staff members up to be promoted, • Evaluating employee performance, resolving personnel problems or grievances and ensuring that all information related to personnel is properly documented in the employees files, • Conducting and attending staff meetings, such as preshifts (daily) and manager meetings (weekly)Coordinating and facilitating existing training programs for new hires, • Working closely with fellow Managers and the General Manager to ensure effective business operations, • Investigating and resolving guest complaints regarding food quality, service, or accommodations in a polite, friendly manner and while delivering excellent customer service, • Supervising staff in terms of food preparation, customer service, cleaning, and repairs to restaurant and grounds, • Understanding and coaching on all software, including payroll, POS, waitlist, accounting, scheduling, etc, • Managing one or more department schedules, as needed, • Monitoring compliance with health and fire regulations, • Arranging for equipment maintenance and repairs, and coordinating services such as waste removal and pest control and order and purchase equipment and supplies, • Counting money and making bank deposits, • Looking over financial statements, sales reports and other performance data to gauge productivity and achieve daily, weekly and monthly sales goals, • Serving as point of contact for vendor account issues, skipped invoices, credits etc, • Coordinating with Kitchen Managers to ensure standards are being maintained for cleanliness, sanitation and safety, • Managing seamless execution of events with the support of the Events Team, • Ensuring the cleanliness of the space, • Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly, as well as reaching out for support when equipment is not functioning, • Helping with duties of other employees (i.e. host, busser, server, cook, etc.) when necessary because of an unexpected absence or extra volume, • Maintaining a working knowledge of all menu items, products and production procedures, • Performing some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks, when necessary, • Performing other work-related duties as assigned REQUIREMENTS • Served as a Front-of-House/Floor Restaurant Manager at a full-service restaurant for at least 2 years, • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred, • Strong team-building and communication skills to train and motivate employees, • Excellent customer service, treating guests like family, • Strong time management skills and accuracy to deal with a variety of duties Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word)Willingness to work evenings, weekends and holidays, as required, • Ability and commitment to meet deadlines, even during high volume periods. Must have current licensure (Food Safety, ABRA, ServSafe, Alcohol Awareness) or be able to acquire appropriate licensure for jurisdiction in which employed within 30 days. PHYSICAL DEMANDS The work that restaurant managers do is both physically and mentally demanding. You are on their feet much of the time. Managers must be able to taste raw and cooked food as well as carry up to 50 pounds, at times. Restaurant managers typically work forty-five to fifty hours a week. However, because the restaurant serves the public and is open on weekends and at night, managers may work longer, irregular hours. Please also note that, as a restaurant manager, you may be asked to change locations, at times. Busboys and Poets is an Equal Opportunity Employer

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  • Host
    Host
    hace 6 días
    Jornada parcial
    Northwest Washington, Washington

    Our Street Pizza restaurant embodies pizza without rules. Brash, fun, delicious, irreverent, democratic - we take our pizza very seriously but never ourselves. Located in China Town DC, Street Pizza is a premium casual restaurant inspired by the Michelin-starred chef and television personality Gordon Ramsay and his global travels. The host must have: • The motivation and skill to represent the Gordon Ramsay Brand and its world class hospitality standards, • Ability to build a rapport with regular customers to create a positive atmosphere, • A strong personality, with confidence and enthusiasm, • A professional, warm, and friendly demeanor, • Maintain current knowledge of menu items, • Ability to multitask in a high-volume environment, • Prior experience What's in it for you: • Sick Leave, • Employee Assistance Program - offering counseling, assistance for personal, financial, and legal issues, self-help resource benefits, personal and professional coaching, wellness benefits, and much more!, • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment If you'd like to develop your career in a best-in-class global restaurant business - apply today At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self, and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

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  • Events Manager
    Events Manager
    hace 4 días
    $58000–$60000 anual
    Jornada completa
    Northwest Washington, Washington

    Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body, and soul. It is also a space for art, culture, and politics to intentionally collide. We believe that by creating such a space, we can inspire social change and begin to transform our community and the world. If this sounds like the place for you, consider applying to be our Events Manager. Location: Washington, DC (DMV) Metro Area Work Arrangement: On-site position (No remote work) Job Type: Full-time, Exempt, Salaried/40-hour work week Pay: $58,000.00+ Travel Requirements: As a road warrior, you will travel between 8 stores in DC, MD, and VA and our main office in Washington, DC. Expect regular on-the-go engagements and occasional off-site events. If you thrive in a dynamic, in-person setting, we want to hear from you! WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women are equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies, including our tech-forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, an inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee-dedicated web-based forum and information site, blog, and podcast. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 5%, 2 weeks vacation time which increases to a maximum of 4 weeks with tenure, 1 week sick leave per year, $34 per day food credit, designated company paid parking, paid parental leave, early wage access, short term and long term disability, a free life insurance policy up to 1.5x your annual salary, pet insurance, professional development reimbursement, yearly technology stipend and a smart casual dress code. Position Summary: We are looking for an enthusiastic full-time Events Manager to promote and book events in our various locations. As a member of the Events and Marketing Team, this self-starter will serve as one of the "office voices" of the Events Team, and work will include but not be limited to, interfacing with prospective customers, answering and returning phone calls, follow-up with inquiries, extensive computer data entry, on-site event support, and programming coordination. Job Duties: ● Work with customers through emails and phone calls to solidify event dates, room set-up, technical needs, and menu selection as well as provide proposals, contracts, and invoices. ● Maintain accurate and up‐to‐date records for all event management projects, including clients, vendors, entertainers, speakers, attendees, etc., and enter accurate information into the database; ● Ensure events reflect and uphold the organization's mission, values, and brand identity. ● Work closely with restaurant managers and internal departments (marketing, operations, bookstore, and back of house) to ensure all event needs are met. See to it that all necessary information is conveyed and materials are delivered in a timely manner. ● Provide on-site support at the restaurant, when necessary ● Assist the Events and Marketing team with ongoing projects ● Look for ways to improve and promote the quality of events; demonstrate accuracy and thoroughness in all assigned tasks ● Respond to requests/meet commitments consistently. ● Demonstrate attention to detail and a creative flair. ● Identify and resolve problems in a timely manner; gather and analyze information skillfully ● Work within approved budgets; develop and implement cost-saving measures; contribute to profits and revenue; conserve organizational resources. ● Develop strategies to achieve organizational goals; understand organization's strengths and weaknesses; analyze market and competition; identify external threats and opportunities; adapt strategy to changing conditions. ● Cultivate relationships with artists, authors, educators, nonprofits, and community leaders to curate dynamic programming. ● Conduct community outreach to strengthen partnerships, increase visibility, and attract new audiences. ● Represent the organization at community events, networking opportunities, and industry gatherings to drive business and build brand presence. ● Represent the company and brand at off-site and professional events. ● Support all teams in other tasks, as needed. ● Must be present for High Touch, High Dollar, or High Profile events. ● Must maintain open availability, including the ability to work evenings, weekends, and holidays. ● Must have reliable transportation. Skills and Qualifications: Candidates should be personable, have excellent time management and project management skills, and be proficient in database management. This position requires a passion for events and for creating a high-quality guest experience. This position will include a fair amount of database entry as well as email and telephone correspondence. Key qualifications include: ● Superb customer service skills in a fast-paced environment; ● Outgoing personality, comfortable meeting new people; ● Strong attention to detail; excellent multi-tasker with a positive, can-do attitude; ● Ability to work under pressure. ● Ability to handle a large volume of events; ● Experience collaborating/interacting with individuals at all levels of an organization. ● Experience in event marketing and event management is required; ● Knowledge in event/meeting/conference setups and executions; ● Experience with social media campaigns is a plus. PHYSICAL DEMANDS The role of an Events Manager is both physically and mentally demanding. This position requires sitting, standing, and walking for extended periods throughout the shift. Events Managers must be able to lift and carry up to 50 pounds. Events managers typically work 40 hours per week; however, due to the nature of the business, schedules may include extended, irregular hours, including evenings, weekends, and holidays. Events managers may also be required to work at off-site events and different locations based on business needs. Busboys and Poets is an Equal Opportunity Employer

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