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Full job description We are a professional Christmas & Holiday lighting company for residential and commercial properties. Our company was established 30years ago, and has become a well-known brand in the Dyker Heights Christmas Lights displays. We love making homes and business look extra special during the holidays and would love to hire someone who loves Christmas as much as we do. Currently we are seeking passionate and educated candidates to help us expand our business. Please reply with your resume and we will reach out for interview Successful applicants should: Have good computer skills include in-depth knowledge of Mac Operating systems (Pages & Numbers) Be a fast learner and able to adapt to a fast-paced work environment Have excellent communication skills (written and verbal) Be able to multitask Problem solver Excellent Internet research skills Ability to multitask High capacity for working unsupervised Experience working with Quickbooks Administrative skills and knowledge of being an office assistant Duties and Responsibilities: General office work including phone calls, emails, faxing etc. Utilizing company internal software (Quickbooks) to generate invoices Being able to accurately match up information from documents to database Customer Feedback and Interactions Develop product knowledge to provide support as needed Work closely with other team members to ensure efficient information flow Contribute to the sales of services & products Work closely with the manager as needed. Invoicing clients on Quickbooks Dealing with administrative tasks Calling clients to schedule installations Assist with ordering inventory. Other duties as required Benefits & Scheduling: Part time to full time as season gets busier (Around 35-40Hours a week) 8-hour shifts are typical although we are happy to discuss these with you Opportunity to grow into a career with a rapidly expanding company Job Type: Full-time Pay: From $20.00 per hour Expected hours: 15 – 40 per week Benefits: Flexible schedule Schedule: 4 hour shift 8 hour shift Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Desktop administration: 1 year (Required) QuickBooks: 1 year (Required) Sales: 1 year (Required) Language: Spanish (Preferred) License/Certification: Driver's License (Required) Ability to Relocate: Brooklyn, NY 11214: Relocate before starting work (Preferred) Work Location: In person

Full job description Join our dynamic team at Ideal Automotive Sales & Services! We're looking for a friendly and organized Front Desk Administrative Assistant to provide exceptional customer service and support our daily operations. Responsibilities: Greet customers and provide a positive first impression Answer and direct phone calls professionally Schedule and manage customer appointments Assist with administrative tasks (filing, data entry, correspondence) Maintain a clean and organized front desk area Respond to customer inquiries via phone, email, and in-person Coordinate with sales and service teams for efficient workflow Perform additional tasks if assigned Job Types: Full-time, Part-time Pay: Up to $28.00 per hour Benefits: Employee assistance program Employee discount Health insurance Paid time off Relocation assistance Schedule: 8 hour shift Experience: Front desk: 1 year (Preferred) Ability to Commute: Flushing, NY 11358 (Required) Ability to Relocate: Flushing, NY 11358: Relocate before starting work (Required) Work Location: In person If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.   Front Desk Receptionist jobs in Flushing, NY Front Desk Receptionist salaries in Flushing, NY

Momoya SOHO is looking for Host staff. Momoya Soho is a modern new concept upscale Japanese restaurant, with about 160 seating featuring a full Wine/sake/beer bar, a full sushi bar serving Omakase, and the indoor and outdoor dining areas in the heart of the SOHO (a corner of Prince St. & Mulberry St.). Qualification/Requirements: 0-1 years of fine dining in the NYC area. A passion and excellent knowledge of Japanese cuisine and culture, or at least Interested in learning them. Comfort in a high-volume/fast-paced environment, strong phone & excellent communication skills with fluent English and good typing skill, great smile a must comfortable with developing the VIP guest program, coordinating large parties, taking a reservation for the private / buyout parties, Recognizing our regular and VIP guests All applicants must be legally authorized to work in the USA. Momoya is an Equal Opportunity Employer. We are looking forward to hearing from you! Momoya management team.

Job description Earn GREAT pay and bonuses as a Front Desk in our beautiful, fun and rapidly expanding practice! Our team is looking for an organized, efficient and friendly person to help with answering phones, scheduling, administrative tasks and generally servicing our amazing clients Experience is preferred . Otherwise, we offer training on everything you will need to know. Duties include: - Answering phones - Greeting & checking in clients for their service - Scheduling clients for their next appointment - Calls to customers who are due for their cleaning - Handling clients correspondence/emails - Other administrative tasks as needed Benefits offered: - Dental insurance - Bonus incentives - Employee training & development - A fun & rewarding workplace

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we’d like to meet you. Answer and direct phone calls Organize and schedule appointments Plan meetings and take detailed minutes Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Update and maintain office policies and procedures Order office supplies and research new deals and suppliers Maintain contact lists Book travel arrangements Submit and reconcile expense reports Provide general support to visitors Act as the point of contact for internal and external clients Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Gotham Gym is a high-profile gym seeking a Front Desk Receptionist for our West Village, NY location. We are looking for a friendly, professional, detail-oriented person to join our community. Requirements: Fluent in English Excellent customer service skills Excellent organizational, multitasking and time-management skills, with the ability to prioritize tasks Responsibilities: Greet and check in clients in a friendly and welcoming manner Manage and charge appointments and transactions Answer phones and relay appropriate messages Follow opening and closing procedures Maintain cleanliness of the immediate Front Desk area Fold towels, wraps and boxing gloves management and organization Assist with set up and break down of group fitness classes Properly clock in/out Work quick, be efficient and complete daily checklists as well as handle immediate tasks that may arise Be on time and reliable *Fitness Enthusiast a plus! *Free membership to the gym is included during the duration of your employment. *Opportunity for growth within the company. Candidates must be punctual.

Full job description Fairytale is looking for an administrative assistant who is a fluent English speaker with basic organizational skills. You will also receive training in how to do day to day tasks to improve performance and supplement your existing skills. Responsibilities include: Answering phone calls Organizing appointments Other administrative support such as typing, copying, filing, etc. Requirements include: Two years of prior experience providing administrative support Fluent English speaker Polite and professional attitude Job Type: Full-time Pay: $17.00 per hour Expected hours: 40 per week Schedule: 8am-5pm Paid time off: DOE holidays and sickbays. Monday to Friday Work Location: In person

Noah’s Ark is a family owned restaurant started over 30 years ago for an ever growing community that needed a kosher, family friendly restaurant to enjoy a Ginormous burger or a Hot & Juicy Pastrami sandwich alongside a delicious glass of wine. We are looking to have someone join our team as a cashier and customer service representative. Things that set us apart from other restaurants…no Friday nights or Saturdays(!!!), tips, free uniforms, free daily meal, and the occasional celebrity visit. The majority of our staff has been with us for 5+ years and we love adding new members to our family! The secret to thriving with our team is an eagerness to learn and help, alongside pride in doing your best with each task assigned to you. If this sounds like you, you can send a with a personalized message about what customer service means to you but do NOT send a resume. And no phone calls, please. We look forward to hearing from you!

Our office is looking for a Front Office Receptionist Job duties include: - Greeting patients - Answering phones and taking messages - Updating patient forms - Scheduling patients and confirming appointments - Checking insurance eligibility - Collecting patient's copay at time of service -Knowledge of dentrix is a must Job Type: Full-time Pay: $15.00 - $23.00 per hour Job Type: Full-time Pay: $15.00 - $23.00 per hour Schedule: 8 hour shift Day shift Monday to Friday Weekends as needed Education: High school or equivalent (Preferred) Experience: Microsoft Office: 2 years (Preferred) Customer Service: 2 years (Preferred) Work Location: In person

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We are currently seeking a Part-Time Office Assistant to provide administrative support to our team. This position is ideal for retired individuals looking for part-time work in a professional setting. The Office Assistant will assist with various administrative tasks and ensure the smooth operation of our office. Responsibilities: Perform general office duties such as answering phones, filing, and data entry Assist with scheduling appointments and managing calendars Prepare documents, reports, and correspondence Assist with office organization and inventory management Provide support to team members as needed Qualifications: Retired individuals looking for part-time employment are encouraged to apply Computer literate with proficiency in Microsoft Office Suite (Word, Excel, Outlook) Excellent communication and interpersonal skills Ability to multitask and prioritize tasks effectively Live near Manhattan office building for easy commute Benefits: Competitive hourly rate Convenient part-time schedule Opportunity to work in a professional office environment If you are a retired individual seeking part-time work in Manhattan and meet the qualifications listed above, we encourage you to apply for the Part-Time Office Assistant position. Join our team now!

We are looking for a well-presented, friendly, organized, and service-oriented front desk agent to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all guests’ questions and concerns, and assisting in the daily operations. Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization Duties and Responsibilities: Greet guests with a welcoming smile and professional yet friendly demeanor Help maintain a clean and organized facility Assist with building events and parties Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Requirements and Qualifications : Previous experience in customer service Ability to work both independently and collaboratively. High school diploma or GED equivalent is required Experience is hospitality is prefered. Must display strong verbal and written communication and phone skills, including a professional phone demeanor Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels The ability to retain a calm and personable attitude Excellent customer service skills Ability to maintain calm, politeness, and patient in stressful situations Organized and detail-oriented

Looking for a person to meet and greet customers, answer the phones and make fitting appointments, for seamstress. Person should be interested in fashion, sewing and be able to help the seamstress with fittings. A fashion student or graduate would be ideal.

Join our team as a work-from-home customer service representative! In this role, you'll be responsible for providing exceptional customer support through phone, email, and chat channels. Your main tasks will include answering inquiries, resolving issues, and ensuring customer satisfaction. We're looking for someone with excellent communication skills, strong problem-solving abilities, and the ability to work independently. Experience in a customer service role is preferred, and familiarity with CRM software is a plus. If you're a friendly and customer-oriented individual who enjoys working from the comfort of your own home, we'd love to hear from you!

Full Job Description Mercy Drive, Inc. is looking for a Day Habilitation Driver/ Direct Support professional (Bilingual Spanish) Must have at least a high school diploma or GED. Must be able to drive a 12-15 Passenger Van. 30 Hours a week. Monday-Friday 7am-3pm (3 days a week) Duties include the following: (other duties may be assigned) 1. TO ENSURE SAFETY OF ASSIGNED PARTICIPANTS DURING THE PROGRAM HOURS AND PARTICIPANT IS NOT SEPARATED FROM A GROUP AT ANY TIME; EACH PARTICIPANT IS ACCOUNTED FOR WHEN THEY ARE OUT IN THE COMMUNITY OR USING ANY PUBLIC FACILITIES. TRANSPORT INDIVIDUALS. 2. To assist participants in attaining skills according to their abilities and behavioral needs identified in Group Day Habilitation Plan such as adaptive skills, socialization and communication skills, money management and travel training skills and additional individualized skills to be discussed with the Program Supervisor, participant, and circle of support. 3. To inform the Program Supervisor immediately about suspected incidents of any types of abuse, exploration, and neglect to the Individual during the service time, to document it in writing, and to report within 12-24 hours of incident discovery. 4. To always take into consideration that extra patience and understanding is imperative and essential when interacting with people who have special needs with physical and/or mental limitations. To be emotionally and physically capable of caring for members of this population. 5. To provide professional direct assistance and adequate supervision to participants during the service time and before ending the service, to remain always calm. To present as a positive role model for the individual. 6. Staff must perform a headcount of every participant before leaving and upon arrival at any location or destination including getting on and off vehicles, elevators or other mold of transportation. 7. To follow community safety agreement and professional boundaries policy at all times. 8. To complete and submit monthly summary notes and individual summary to Program Supervisor by the 5th of the month documenting continuous progress reviews according to OPWDD and the agency standards. 9. To ensure proper personal hygiene; to assist the participants with self-care, toileting, showering, tooth brushing, grooming, dressing and others as needed. To ensure the participant’s diaper is always clean. To check the diaper once again before dropping off the participant. 10. To assist in developing, coordinating and implementing curriculums and goals related activities by following the program’s schedule for each Individual and accompany participants safely to community resources (stores, places of worship, Library, Park, Museum, Grocery store, recreation and health facilities etc.) in order to promote the usage of available ordinary community resources. 11. To maintain daily documentation, to clock in/out daily, and to complete other Day Habilitation Documentation as required by the Program and the Supervisor. 12. To meet the deadlines assigned by the Program Supervisor, to ensure the documentation completed properly and submitted on time. 13. To maintain in the program a healthy and positive environment, including but not limited to safety, program/vehicle cleanliness, and maintenance of program supplies. Assist the driver in maintaining a safely operated bus (making sure Participants are properly seated and buckled up during transit) 14. Monitor riders’ behavior during trips and report any sign or symptoms of illness or adverse medication reaction to the site supervisor in order to implement an appropriate plan of action. 15. To perform monthly fire drills with participants at the program. 16. To report “in” and “out” of the Participant’s home or at the Community by contacting Program Supervisor. 17. To inform the Program Supervisor immediately about any issues/problems by using the Agency Cell Phone. 18. To use communication skills in order to participate effectively as a team member. 19. To use equipment and supplies efficiently and inform the Program Supervisor of shortages/needs. To maintain agency cell phone, E-Z pass and other agency property accurately. 20. To keep Program’s Supervisor informed immediately of any changes in participant’s or work schedule. To report the program’s supervisor one day prior in case of calling for sick day off. 21. To participate in scheduled group supervision and/or biweekly meetings, to attend in-office or OPWDD provided trainings when appropriate and relevant to job duties in order to increase knowledge of services and share professional support. To attend Initial/Annual/Semi-Annual Day Habilitation Plan reviews and other meetings if required. 22. Perform other/additional duties as assigned by Executive Director, Program Manager and Program Supervisor. 23. Transport Individuals in 12 Passenger Vans. Work Remotely No Job Type: Part-time Pay: $17.95 per hour Benefits: Life insurance Paid time off Retirement plan Schedule: 10 hour shift Weekends as needed Education: High school or equivalent (Required) License/Certification: Driver's License (Required) Work Location: In person

Management is Looking to fill some front desk positions Responsibilities include but are not limited to: -Greeting everyone that enters in a professional and friendly manner -Answering Phone calls -Keeping front desk organized and clean -Directing guest to the Elevators or designated office -Directing couriers to the mailroom   -Corresponding with management to improve Functionality and daily operations We are looking for candidates with at-least 1-year customer service experience.  These are full-time positions. You must have a valid identification or passport and legal work authorization to apply. We are an equal opportunity Employer. If you are looking for long-term stable Employment, we encourage you to apply.

Excellent Foods & Products is looking for New Rockstar Brand Ambassadors. Join our team as a Brand Ambassador and embark on an exciting journey in the world of natural foods! 🌿 We're looking for an energetic and passionate individuals to join our team for a new activation for the next four months, with a possibility of a long-term collaboration. 💼 As a Brand Ambassador, you'll be the face of our brand, sharing your love for natural foods with customers and promoting products in a fun and engaging way. We offer: 💰 Competitive hourly rate of $20-$25 🕒 Flexible 6 to 8 hour shifts 💸 Bi-weekly pay If you're ready to dive in, we can get you started as early as this week! 💪 To apply, please send your résumé and a headshot (no exposed bodies, please) Don't forget to include two references with their phone numbers! Join us in spreading the love for natural foods and building a healthier community. Apply now and let's grow together! 🌱 Location: All over New York City

We are looking for a professional, seasoned sales representative to help grow our already successful business. You will be selling advertising space on products which will be distributed by King Kullen, Harris Teeter, successful local independent pharmacies, and other reputable grocery and pharmacy chains throughout the United States. This is a low/no pressure sale with quick closes. You will be working from either our corporate office, or your home office (your choice). We are a proven, 30+ year old business and are looking for those with the mindset that with change comes opportunity. We are offering both full-time and part-time positions and we are willing to work with any other jobs you might already have. Working full-time, you can expect to make $50,000-$75,000 per year depending on drive, experience and persistence. Part-time positions are great for supplementing other income you may have, including Social Security. Commissions are paid very quickly. Requirements: AT LEAST 1 year of sales, preferably more, and preferably in advertising, real estate, insurance, automobile/boat, or the timeshare industries. A home office already setup with at least a laptop or desktop computer, internet, cell phone or landline phone, and a distraction-free environment. The ability to make 75-100 outbound calls per day without any issues. Able to work in the U.S. Please only apply if you meet these requirements and also let us know if you are planning on moving to Wilmington NC in the near future. Candidates will be contacted directly if we are interested.

Full job description Prospect Park Animal Clinic is seeking a dedicated and customer-focused Veterinary Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our clinic. If you have a passion for animals, exceptional communication skills, and a knack for organization, we'd love to hear from you! Responsibilities: Greeting Clients: Warmly welcome clients and their pets as they enter the clinic, ensuring a friendly and professional atmosphere. Answering Phone Calls and Emails: Manage incoming calls and emails promptly and professionally, addressing client inquiries, appointment requests, and general information. Scheduling Appointments: Efficiently schedule and reschedule appointments using practice management software (Avimark), while accurately inputting patient information. Checking Clients In and Out: Streamline the check-in and check-out process, verifying appointments, processing payments, and addressing client concerns. Scanning of Medical Documents: Maintain organized digital records by scanning and cataloging important medical documents and records. Cleaning and Maintaining Reception Area: Keep the reception area clean, organized, and welcoming at all times, ensuring a positive client experience. Qualifications: Previous experience in a customer service or receptionist role is preferred. Familiarity with Avimark or similar veterinary practice management software is a plus. Must have 1 year of experience working in the veterinary field Strong communication and interpersonal skills. Exceptional organizational abilities and attention to detail. A genuine love for animals and a commitment to providing excellent care. Schedule: This position requires availability on Saturdays, Mondays, and Tuesdays. Flexibility in scheduling may be needed to accommodate clinic needs. At Prospect Park Animal Clinic, we pride ourselves on delivering compassionate care to both our furry patients and their owners. If you are passionate about animals and possess the necessary skills to excel in this role, we invite you to join our team and contribute to our mission of providing top-notch veterinary services. We look forward to talking to you soon! Job Type: Full-time Pay: $15.00 - $18.00 per hour Schedule: 10 hour shift Work setting: In-person Experience: Veterinary experience: 1 year (Required) Customer service: 1 year (Required) Work Location: In person

A gem of midtown sophistication known for exceptional service and discretion; Salon Bezjon has delighted the world’s most sophisticated clients since its debut over 55 years ago. Our salon is seeking a friendly and organized receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in ensuring they have a positive experience from the moment they walk through the door. Responsibilities include greeting clients with a warm and welcoming attitude, managing appointments, answering/returning phone calls & emails and modest tidying up around the salon. The ideal candidate will have excellent communication skills, be detail-oriented, and thrive in a fast-paced environment. If you're ready to be part of a dynamic team dedicated to providing exceptional service, we'd love to hear from you! Location: Salon Bezjon 1433 6th Ave, New York, NY 10019 9am-6PM Monday – Friday *Must wear neutral colors, preferably black $15-18 ; 1 hour break If you’re interested, please apply by submitting your resume. Thank you for your interest, and we look forward to hearing from you!

Job Description This role is not* remote. Looking to get hands-on experience working in partnership with some of the largest brands and companies worldwide? TIC NYC has an opportunity for someone who is eager to develop new transferable skills while sharing our brand experience amongst others. We are looking for someone that has a strong work ethic, positive attitude, and a great student mentality. Type: Paid Hours: Full-Time Location: Midtown Manhattan, NY About us… TIC NYC is a growing marketing brand in part of a marketing firm based in New York City, NY. We focus on face-to-face interactions on both a consumer and client level. We have recently relocated from Australia to NYC in the past 2 years as part of an expansion on behalf of our clients, and our goal is to continue to expand into many markets without any limits. The organic growth that we have developed has allowed us to hit a high in demand and growth for our client list. We believe that with our mission, paired with our strategic teaching, training, and development that we increase our clients’ market shares and ROI exponentially. Skills required: - Foundations of marketing - Business development - Analyze social and brand growth through various metrics - Team-oriented - Interpersonal communication skills - Campaign development and process We believe a strong team paves the way to success in any organization, which is why we take the time to invest in each and every one of our dedicated employees and business partners. Be a part of a creative, diverse, lively environment and join us! To apply, please submit your resume. All successful candidates will be contacted via email, and phone, so please make sure that your contact information is current. Best of Luck!

Full Job Description A brand-new modern dental office near Bryant Park is looking for a Rock Star Front/Back Office Staff. Do you want to be part of something where your contributions will be vital to the growth and success of our practice? Do you want to take part in creating an amazing culture where our entire team loves coming to the office each day? If you answered with an enthusiastic YES to those questions, then you are exactly what we want as one of the faces of our new dental office and pillar of strength inside our team! Core Competencies: · Dental / medical office experience (either at the reception or clinical roles) is preferred Essential Functions: · Excellent phone answering / communication skills (You are the 1st impression of our team!) · A willingness to be flexible and accommodating for patients. · Consistent in cleanliness, timeliness and service · Mastery in insurance, billing, payments and scheduling · Impeccable organization for record keeping We are looking for someone who can be trained for both reception and clinical roles. Our current staff is also cross-trained to do both. We will provide training for the use of the software and billing, as well as chairside assisting. Expected hours: 32 – 40 per week Benefits: Paid time off Paid training Schedule: Monday to Friday Weekends as needed Application Question(s): Besides the requested qualities listed, what other special assets will you bring to our team? Please describe your roles and responsibilities in your most recent position. Ability to Commute: New York, NY 10017 (Required) Ability to Relocate: New York, NY 10017: Relocate before starting work (Required) Work Location: In person

Full job description We are looking to hire a Retail Counter Sales associate for our successful 90 year old 85 employee family owned Lumber and plywood distribution business. The Retail Counter Sales associate position involves answering inbound sales phone calls and assisting customers in person at our retail sales counter. You will quote prices, negotiate orders, accept orders, enter orders and perform related customer service tasks as needed. This position also involves purchasing inventory from vendors to keep the store stocked. We are looking for a minimum of three years of retail lumber yard experience with product knowledge in the following areas: Lumber, Plywood, Hardware, Masonry. Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year Benefits: 401(k) matching Dental insurance Flexible schedule Vision insurance Shift: 8 hour shift Day shift Morning shift Weekly day range: Monday to Friday Ability to Relocate: Bronx, NY: Relocate before starting work (Required) Work Location: In person

Looking for an HVAC Technician with 5 years experience. Duties include: performing service repairs, equipment maintenance, Mitsubishi, Daikin etc Responsibilities: Provide the highest level of technical ability, Install, maintain, and repair heating, ventilation, cooling, and refrigeration units for commercial customers. Diagnose and repair electronic, mechanical, and electrical components of these systems Travel to job sites in service area and work with dispatcher to ensure schedule is maintained and delays are properly communicated to customer Maintain good working order of company vehicle, equipment, and electronics Maintain stock, parts, tools, and safety equipment in the vehicle Document details of services and parts provided to customers Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and be able to explain need for and value of recommended solutions Qualifications: 2+ years of recent HVAC/R Technician field experience Must live within 30 miles of location of position listed Valid driver's license EPA Certificate Proficient in reading schematics and work plans Knowledge with advance principles of air conditioning, refrigeration, and heating Excellent written, verbal, and interpersonal skills Basic computer skills for iPad and cell phone communication and documentation Ability to work overtime, weekends, or holidays - if needed