47 Prince Street, Manhattan, 10012, New York
Responsibilities A Host is responsible for welcoming customers to a food service environment and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. Skills Customer service Professionalism Multitasking ability
Job Details We are seeking HOSTS with a lively personality, love for people and service, & above all else a kind disposition. An hourly rate of $16 The desired candidates will have: - A true passion for hosting -- helping to create an environment where people not only have fun but feel relaxed, welcome, and connected - A minimum 1 year of Host experience in a well-rated restaurant - A genuine nature; able to comfortably engage in natural dialogue with guests - Integrity and the ability to make decisions on your feet - The ability to speak clearly and articulately on the telephone, providing information and answering questions for callers, while focusing on etiquette and conveying a sense of calmness - Open availability to work weekends & afternoons Responsibilities include: - Greet and interact with guests in a professional, warm and courteous manner and develop guest relationships - Navigate reservations platform and client database proficiently - Exhibit knowledge of Melba’s menus, culinary style and concept, reservations policies, operating hours, and other facts about the restaurants and be able to address common guest inquiries - Handle various guest interactions, including but not limited to reservations, confirmation calls, guest reservation requests. Melba’s is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce. We are committed to maintaining a workplace free from prohibited employment conduct, including discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
Summary of Position Welcome and warmly greet guests on arrival. Answer telephone, take reservations, input online orders, and manage the efficient and timely seating of guest to a table that best serves their wishes. Duties and Responsibilities Warmly and graciously greets all guests upon arrival. When possible, open front door for guests entering or leaving the restaurant. When immediate seating is limited, records guest names and number of people in party. Call out name and/ or number of party when tables become available. Provides guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests. Accommodate special seating requests for guests whenever possible. Seat guests based on guest preferences and balancing of customer flow in service stations. Upon seating, offer guests a menu and inform them of their servers name. Inspect table for proper presentation and completeness. Relay messages to servers and bussers as needed. Maintain supplies of mints and toothpicks at the host stand. Clean menus of food and stains. Perform other duties as assigned by the manager on duty. Thank guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty. Explain the restaurant concept to guests. Give directions to the restaurant to guest inquiring for it. Input online orders into the POS. Review and confirm online reservations through OpenTable. Qualifications No previous restaurant experience or training required. On the job training will be provided. Experience is a plus. Must be a team player and demonstrate organizational skills. Must have excellent interpersonal skills and confidence. Be able to work in a standing position for long periods of time (up to 10 hours). Excellent verbal and telephone skills to be able to communicate clearly and effectively with our guest. Must have exceptional grooming habits. Ability to work in a fast paced environment. Fluency in other languages are a plus. Be flexible and willing to assist as needed to ensure all restaurant standards are met.
Are you passionate about delivering exceptional dining experiences? Lunar, a new establish Szechuan restaurant(Chongqing Jianghu cuisine) located on 37th Street in Manhattan, is seeking dedicated individuals to join our team as Hosts and Servers. Requirements: Fluent in English and Mandarin Proven track record in providing outstanding guest services and ensuring customer satisfaction Commitment to maintaining a clean and organized work area Preferred experience working in a Chinese restaurant; knowledge of Szechuan cuisine is a plus Restaurant Experience: 1 year (Preferred) Skills Desired: Strong hospitality skills coupled with friendly and outgoing personality Proficient in handling and operating a cash register Exceptional customer relations skills to deliver top-tier customer service Ability to thrive in a fast-paced environment and effectively multitask Must be able to lift 35 lbs, as well as standing, walking, bending for long periods of time, which may include walking up stairs What We Offer: Competitive salary and tips DOE Opportunity to work in a vibrant and dynamic team Growth and development as the founding member for our restaurant If you're enthusiastic, customer-focused, and eager to be part of a team dedicated to delivering unparalleled dining experiences, we'd love to hear from you! Lunar values diversity and encourages individuals of all backgrounds to apply. Join us in creating memorable moments for our guests while experiencing the excitement of the restaurant industry firsthand!
We are located financial district NY.