Gainesville, FL, Provider Liaison- Medical Assistant Temporary
10 days ago
Gainesville
Job Description Medical Assistant (Temporary Position) Theoria Medical is a physician-led post-acute care organization delivering value-based care in the skilled nursing facility (SNF) setting. Instead of asking patients to come to us, we bring high-quality, patient-centered care directly to them. We are leading the charge in healthcare innovation, bringing multispecialty provider services and forward-thinking technology to skilled nursing facilities across the country. We're looking for a Medical Assistant to join our post-acute care team on a temporary basis to serve as the vital connection between residents, providers, nursing staff, and families, coordinating care, facilitating telemedicine visits, and reinforcing patient education to drive better outcomes in a value-based care model. What You'll Do Provider & Patient Visit Coordination • Facilitate in-room telemedicine visits and schedule acute, follow-up, and routine provider appointments, • Prepare and support residents during provider visits, including positioning and documentation, • Update EHRs with medical histories to support care plans and visit encounters Care Coordination • Support smooth transitions of care across the post-acute continuum, including referrals and follow-up appointments, • Facilitate prior authorizations and assist residents with ACO Voluntary Alignment forms, • Patient Education, • Reinforce provider instructions and educate residents on nutrition, fall prevention, medication reminders, and general wellness, • Distribute provider-approved materials and route clinical concerns to licensed staff or providers, • Documentation & Administrative Support, • Maintain accurate documentation in the EMR and support regulatory compliance and quality initiatives Required Skills & Competencies • Fosters a culture of best-demonstrated practices, customer and peer service orientation, measurement, performance, accountability, and continuous improvement, • Manages the Transition of Care process from admission to transition home (i.e., admission, discharge planning, and follow-up), • Monitors active patients across care settings (hospitals and SNFs), • Visits facilities (hospitals and SNFs) on a routine basis, • Serves as a resource for the patient and their family to help solidify the discharge and treatment plan, • Facilitates and clarifies the patient's goals of care with the facilities and attending physicians, • Assists with discharge planning from inpatient or skilled nursing settings, • Works collaboratively with the clinical coordinator to ensure discharge data is appropriately documented and transition-of-care visits are scheduled and verified with the patient/family, • Will collaborate with the Community Medical Director daily to review the appropriateness of discharge plans, • Reviews with the CMD the medical necessity of Home Health orders and DME orders, and follows up with those HH and DME agencies on their treatment plan, • Facilitates access for patients to verify their ancillary services (e.g., DME, Home Health, outpatient rehab) are in place and meeting their needs, • Attends Interdisciplinary Team (IDT) meetings and provides additional information on patients, • Serves as the face of [Company Name] in the hospital/SNF when physicians cannot be onsite (e.g., bringing in notes, POLST, etc.); patients recognize them as part of the [Company Name] program, • Assists physicians with communicating with the attending of record, • Arranges family meetings in the SNF and hospital, • Develops relationships in the admitting, ED, and Case Management departments in the facility setting, • Coordinates with the facility's Case Management and Social Work teams on the discharge, • Develops relationships with SNF administrators, • Obtains access to clinical records in the facility setting, and reviews and facilitates medical-records transfer to [Company Name], • May conduct home visits based on community team needs, • Ability to explain the [Company Name] care model and engage new members into the program, • Other tasks needed to accomplish the team's objectives and goals Your Qualifications Education & Experience • Graduate of an accredited Medical Assistant (MA) program, • Certified Medical Assistant (CMA) preferred, • Prior experience as a Medical Assistant in a clinical or care-coordination setting; Health Plan / Hospice Liaison experience preferred, • Managed Care experience preferred Required Skills & Abilities • Superior interpersonal skills, • Experience charting in an EMR, • Detail orientation, • Problem solving, thinking autonomously, and owning the solution, • Professional demeanor, • Knowledge of geriatric medical practice and terminology, • Innovative mindset, • History of successful outcomes or quality-driven practices, • Commitment to ethical patient care, • Teamwork and a can-do attitude, • Advanced computer skills (e.g., Excel filtering and advanced features, Google/Gmail, etc.), • Strong communication skills (verbal and written) Work Requirements Travel: Local travel may be required, up to 30 miles one way Physical Demands: Ability to lift up to 20 lbs. independently and assist with resident transfers involving greater weights as part of a team; ability to stand for extended periods; ability to travel to patient locations (e.g., home, hospital, SNF); fine motor skills and visual acuity required. Schedule & Flexibility - optional, add if applicable • Ex: 6-hour facility shifts for full-time positions (rounds generally start between 7-10 a.m.), • No on-call or overnights, • 90 day assignment possibly more Employees must be able to perform the essential functions of this position satisfactorily, with or without reasonable accommodation. Theoria Medical conducts criminal background checks and pre-employment drug testing on all candidates upon acceptance of a contingent offer.