Resource manager jobs in Gainesville, FLCreate job alerts

Job DescriptionCompany Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance., • Driving a personal auto or company car or truck, or a powered piece of material handling equipment. Qualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges., • Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment., • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc., • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials, • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job Description MARC Radio Gainesville - Local Sales Manager Ready to head to the Sunshine State? Imagine getting paid to do what you love and living in Florida! MARC Media is looking for our next great sales leader for the role of a Local Sales Manager. We have seven radio stations, a daily digital publication (that is distributed weekly through print with a 20,000 circulation), and a digital marketing agency. As Local Sales Manager, you would be responsible for managing sales operations, and driving revenue growth, while ensuring exceptional customer satisfaction. Supervisory Responsibilities: • Develop and execute effective sales strategies to meet and exceed revenue goals., • Lead, mentor, and motivate the sales team to achieve individual and collective targets., • Set sales targets, quotas, and objectives in alignment with company goals., • Analyze sales data, market trends, and client feedback to identify opportunities for growth in your designated market., • Monitor and evaluate sales performance, providing guidance and support to improve results., • Manage budgets, forecasting, and resource allocation for your unit., • Implement the MARC sales training programs to enhance the skills of your sales team., • Establish and maintain strong relationships with key clients and stakeholders in your business unit., • Collaborate with company marketing and programming teams to enhance sales initiatives., • Stay updated on industry trends, competitor activities, and market changes., • Meet with your supervisor on a regular basis to provide updates on sales numbers and strategies to grow revenue., • Established track record of driving revenue and meeting or exceeding sales objectives., • Excellent leadership and management skills, with the ability to motivate a sales team., • Strong work ethic and commitment to customer satisfaction, product quality, and achieving positive outcomes., • Self-motivated and persistent performer who works well independently and with team members., • Excellent verbal & written communication, negotiation, and presentation skills; the ability to communicate persuasively, professionally, and effectively by way of phone, email, text, social media platforms., • Ability to multi-task and work with urgency to meet deadlines., • Ability to use research materials and data to create effective marketing solutions for the client., • Possess strong customer service skills and the ability to follow through., • Ability to interact with all levels within the organization and demonstrate a strong team-player approach., • Proficient in Microsoft Outreach suite and CRM tools., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Strong supervisory and leadership skills., • Ability to prioritize tasks and to delegate them when appropriate., • Bachelor’s degree or equivalent experience., • Minimum four years of radio sales management or equivalent media sales management., • Possess a valid driver’s license, reliable transportation and an acceptable driving record as outlined by company’s insurance provider., • Ability to successfully complete pre-employment screenings., • Health Insurance, • Dental Insurance, • Vision Insurance., • Life Insurance (dependent coverage options, • STD & LTD, • FSA & HSA, • Retirement plans (401K & Roth) with company contribution, • Paid time off & holiday pay, • $50,000 - $60,000 per year

Job Description Job Title: Clinical Pharmacist Bone Marrow Transplant (BMT) Location: Gainesville, FL Department: Pharmacy / Hematology-Oncology / BMT Program Reports To: Clinical Pharmacy Manager or Pharmacy Director FLSA Status: Exempt Job Type: Full-time, Day-Shift (8 hours) Position Summary: The Clinical Pharmacist Bone Marrow Transplant (BMT) is a key member of the interdisciplinary transplant team at an acute care hospital, providing advanced clinical pharmacy services to adult and/or pediatric patients undergoing hematopoietic stem cell transplantation. This pharmacist ensures the safe, evidence-based, and cost-effective use of high-risk and supportive care medications throughout the transplant continuum. The role also supports research initiatives, protocol development, and education within the BMT program. Key Responsibilities: • Collaborate with hematology/oncology and transplant providers to develop individualized treatment plans for pre-transplant conditioning, immunosuppression, antimicrobial prophylaxis, and post-transplant care., • Monitor patients for therapeutic response, toxicity, drug interactions, and organ function during all phases of transplant care (pre-, peri-, and post-transplant)., • Provide pharmacokinetic dosing and adjustments (e.g., busulfan, vancomycin, aminoglycosides) using evidence-based protocols., • Participate in inpatient rounds and ambulatory transplant clinic visits as part of a multidisciplinary team., • Conduct medication reconciliation and counseling for transplant recipients and caregivers., • Contribute to transplant-related policy and guideline development, clinical pathways, and order set maintenance., • Serve as a resource for investigational drug protocols, including handling, documentation, and compliance with research regulations., • Precept pharmacy residents and students with a focus on oncology or transplant., • Participate in quality improvement initiatives, including medication safety and outcomes monitoring within the BMT program., • Stay current with emerging literature and evolving standards in hematopoietic stem cell transplantation pharmacotherapy. Required: • Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy., • Current pharmacist license in Florida or eligibility for licensure., • Oncology and BMT experience, • Comprehensive understanding of chemotherapy, immunosuppressants, antifungals, antivirals, and other transplant-related medications., • Excellent clinical judgment, communication, and organizational skills. Preferred: • Board Certification in Oncology Pharmacy (BCOP)., • Residency trained, • Experience working within an accredited transplant program (FACT, CIBMTR, or equivalent)., • Familiarity with Epic or other EHR systems and oncology/BMT clinical decision support tools. As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, i4 Search Group has your consent to communicate via SMS text message moving forward.

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Paid time off, • Training & development, • Medical, Dental, and Vision Insurance, • Life Insurance, • Disability Insurance, • 403b, • PTO, • Paid Holidays, • Flexible Spending Account Job Summary This is an ideal opportunity for an individual who enjoys working in a team atmosphere and is dedicated to providing both behavioral health care and social services to the individuals we serve in the community. The FACT Program is a multi-disciplinary, clinical team that assumes responsibility for directly providing needed treatment, rehabilitation and support services to adult persons with severe and persistent mental illness promoting recovery, empowerment, self-determination, and decision-making for each FACT participant. Some of the responsibilities of the FACT team include providing clinical and supportive services through advocacy, crisis intervention, assessments, evaluations, treatment planning, case management, and medication management. Participants are also provided with community referrals, symptom education, work-related vocational and educational services, social and interpersonal relationship training, and support for the participants families and care givers. Most of a FACT team member's day is spent in the community completing many of the above duties. Only about 15% of their time is spent in the office. Company vehicles are available, however, members of the FACT team also need to use their personal vehicles to provide services and are eligible for reimbursement for mileage. The FACT team operates both during and after normal business hours, rotates holiday and weekend responsibilities, and team members rotate carrying an emergency on-call cell phone. Responsibilities • Provides treatment, rehabilitation, and support services in accordance with the FACT model, which is based on the Program for Assertive Community Treatment (PACT) manual, • Assures the accuracy, completeness, and confidentiality of clinical records, • Conducts mental health status assessments, • Coordinates referrals to community providers and support services, • Provides assistance with activities of daily living, transportation, communication, social and interpersonal relationship skills, • Provides education related to symptoms, medications, and mental health issues, • Serves as a primary case manager for an assigned group of individuals and promotes recovery, empowerment, self-determination, and decision-making for each FACT participantQualifications, • In order to be considered candidates must have a Bachelors degree in Human Services or a related field., • Previous experience working with adults with severe and persistent mental illness (i.e. schizophrenia, bipolar disorder, borderline personality disorder) is required., • Each member of the FACT team must meet MHRC/RBHS vehicle driver requirements, including a valid Florida Driver's License, automobile insurance coverage equal to or exceeding 50,000/100,000/50,000 split limits, and no more than eight points on their license for any combination of violations., • The FACT Case Manager position requires individual and group interaction with persons who have a serious and persistent mental illness in their home environment, a closed office, hospital, nursing home, and/or locked unit., • The FACT Case Manager needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

Job DescriptionDescription: Exempt. This position is responsible for industrial sales and project administration, managing, coordinating, and administering projects from the conceptual stage through planning, startup, executions and contract closeout. Responsible for reviewing contract deliverables, terms and conditions to determine project schedules and milestones, coordinating the participation of responsible entities and defining the major task areas. Responsible for contract and claims management and oversees development of budgets and schedules, monitor project progress and initiate appropriate action to ensure that project objectives and schedules are met, and work is performed safely and within budget. Provides leadership for the development of the project team seeking out opportunities to provide additional services to clients. Duties · Supervising, managing and directing project personnel in the planning and execution of individual industrial cleaning and remediation projects. · Travel to customer sites, preparing waste profiles, including sampling of customer waste. · Initiate and negotiate contracts for services and work, presenting to our customers all Perma-Fix waste management capabilities including but not limited to industrial field services and the treatment and disposal of waste. · Interaction with General Manager and staff to assist with customer and facility schedules. · Conceiving and planning project execution details including, methods of accomplishment and resource identification, mobilization, application and demobilization in support of project performance. · Establishing project budgets, controls and schedules. · Monitoring project progress, including on-site visits as necessary to ensure projects are being completed. · Overseeing contract changes and modifications, billing and invoicing related to project completion. · Managing and resolving personnel and project conflicts. · Perform other duties as assigned. Requirements: · B.S. degree in engineering, science, or related technical field. Additional experience may be substituted on a year for year basis. · Minimum required knowledge and experience of at least 7 years of combined sales and project management of hazardous waste and industrial cleaning and remediation. · Ability to use common office suite computer programs including word processors, spreadsheets, databases, and presentation applications. · Ability to lead and direct individuals effectively, as well as the ability to understand, develop and implement schedules and plans. · Ability to travel as necessary to sell and manage projects. · Ability to provide short notice emergency response on demand. · Ability to conceptualize the steps required to complete a project from pre-bid thru contract closeout. · Ability to anticipate, investigate and resolve project production issues. This includes client compliant resolution, project health and safety issues, and project personnel administration. Working Conditions · Frequently required to lift, carry and transport supplies and operate industrial cleaning equipment in the field. · Required to regularly sit, stand, and walk around both in office environments and in the field. Conditions in the field may include industrial/construction sites, open fields, wooded areas and rugged terrain. Climbing may be required. · Required to be able to wear protective clothing and respiratory protection devices. · Work environment is dictated by individual project conditions. May be located indoors or outdoors. Projects may include exposure to dust, fumes, mists and vapors and may include exposure to hazardous materials and noisy environments.

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Paid time off, • Medical, Dental, and Vision Insurance, • Life Insurance, • Disability Insurance, • 403b, • PTO, • Paid Holidays, • Flexible Spending Account, • Employee Assistance Program Job Summary This is an ideal opportunity for an individual who enjoys working in a team atmosphere and is dedicated to providing both behavioral health care and social services to the individuals we serve in the community. The FACT Program is a multi-disciplinary, clinical team that assumes responsibility for directly providing needed treatment, rehabilitation, and support services to adult persons with severe and persistent mental illness promoting recovery, empowerment, self-determination, and decision-making for each FACT participant. Some of the responsibilities of the FACT team include providing clinical and supportive services through advocacy, crisis intervention, assessments, evaluations, treatment planning, case management, and medication management. Participants are also provided with community referrals, symptom education, work-related vocational and educational services, social and interpersonal relationship training, and support for the participants families and caregivers. Most of a FACT team member's day is spent in the community completing many of the above duties. Only about 15% of their time is spent in the office. Company vehicles are available, however, members of the FACT team also need to use their personal vehicles to provide services and are eligible for reimbursement for mileage. The FACT team operates both during and after normal business hours, rotates holiday and weekend responsibilities, and team members rotate carrying an emergency on-call cell phone. Responsibilities • Provides treatment, rehabilitation, and support services in accordance with the FACT model, which is based on the Program for Assertive Community Treatment (PACT) manual, • Assures the accuracy, completeness, and confidentiality of clinical records, • Conducts mental health status assessments, • Coordinates referrals to community providers and support services, • Provides assistance with activities of daily living, transportation, communication, social and interpersonal relationship skills, • Provides education related to symptoms, medications, and mental health issues, • Conducts individual and group therapy sessions on a variety of topics, • Serves as a primary case manager for an assigned group of individuals and promotes recovery, empowerment, self-determination, and decision-making for each FACT participantQualifications, • In order to be considered candidates must have a Masters degree in Human Services or related field., • Previous experience working with adults with severe and persistent mental illness (i.e. schizophrenia, bipolar disorder, borderline personality disorder) is required., • Experience with DBT therapy techniques preferred., • Each member of the FACT team must meet MHRC/RBHS vehicle driver requirements, including a valid Florida Driver's License, automobile insurance coverage equal to or exceeding 50,000/100,000/50,000 split limits, and no more than eight points on their license for any combination of violations., • The FACT Mental Health Professional position requires individual and group interaction with persons who have a serious and persistent mental illness in their home environment, a closed office, hospital, nursing home, and/or locked unit., • The FACT Mental Health Professional needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

Job Description The Visiting Nurse Association of Florida (VNA) is a 50-year-old home health agency that is growing and looking to hire multiple Medical Services Rep (MSR) Looking for an MSR with a book of business of referral sources for Alachua County. Why Join VNA of Florida? • Flexible Scheduling – Enjoy autonomy and a healthy work/life balance, • Local Territory Assignments – Serve patients in your community, • Competitive Pay – The more you work, the more you earn, • Free Continuing Education Units (CEUs) – Support for licensure and career advancement, • Supportive Office & Clinical Teams – You're not just a number here, • Diverse Caseloads – Treat patients with a variety of conditions and diagnoses in their homes, • Positions Available Now – Quick interviews and immediate openings, • Meaningful Work – Build lasting patient relationships and see the impact of your care Benefits such as PTO, 401(k) match, and health insurance are available for eligible positions. Ask us for details. If you have a passion for helping others and want to work for a home care agency that treats their employees like family, we would love to hear from you. Please apply now. SUMMARY Serves as a liaison between the professional staff, community, hospital, healthcare facilities, physician, physician's staff, elder care attorneys and elder planning financial advisors. Acts as a resource for information to ensure quality care for the patient. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Complies with agency policies and procedures., 3. Serves as a liaison between the Agency and the referral community., 4. Conducts medical community awareness to promote services of the agency., 7. If certified, will work as a Geriatric Care Manager, providing GCM services in the patient setting., 8. Will reach goals for sales calls and admissions., 9. Participates in staff development activities and in-service meeting as required., 10. Represents the agency at all times in a professional and loyal manner., 11. Represents the agency at various community network meetings and events., 13. Performs other duties as assigned. EOE DFW Job Posted by ApplicantPro

Office Manager/Senior Water Resource Engineer.Dewberry has an exciting career opportunity for an Office Manager/Senior Water Resource Engineer in the North Central Florida Water Market.As our local office leader, you will collaborate with our team on water and wastewater treatment projects for local

Job Description Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak ‘n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak ‘n Shake procedures, policies and specifications which deliver the Steak ‘n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. * Team Function/Scope: This position serves as the primary leader of a single Steak ‘n Shake Restaurant * Department: Operations - Restaurant * Reports to: Division President * FLSA: Exempt * Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and Ongoing Accountabilities • Create an environment of sales growth through guest focus and delivery of Steak ‘n Shake procedures and policies, • Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak ‘n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow, • Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment, • Deliver best in class Gold Standard service, • Lead by Example, • Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach, • Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management, • Has the final authority over discipline and termination decisions, • Has the final authority for all hiring decisions Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service. Immediately address Guest concerns and complaints utilizing the Steak ‘n ShakeGuest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Train and motivate managers and associates to deliver great hospitality toward all guests and other associates Consistently and effectively communicate with Managers and Associates through scheduled meetings, communications boards, training sessions and formal and informal coaching Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching Brand Protection: Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences. Execute the 14 point walk – ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved. Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round Interviews and approves all associate hires utilizing the Select the Best tool – ensuring the candidate exemplifies the 3 I’s; Intensity, Integrity, Intelligence Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Deliver Gold Standard service through effective associate and management communication of standards and expectations Train and ensure all safety procedures are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday Validate appropriate staffing levels of well-trained associates on all shifts Validate effective food ordering and accurate inventory levels within the restaurant Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System Complete weekly, period and quarterly inventory and accurately post into the back officeFood Management System Manage “other supplies” and small wares to ensure adequate amount of supplies are available at all times Maintain strict adherence to the cash handling and banking policies and procedures Validating effective completion of shift tools and administrative duties as designed by Steak ‘n Shake Ensure strict adherence to all State and Federal regulatory laws 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. • Implements procedures, training and programs designed by Steak ‘n Shake to effectively deliver the Steak ‘n Shake Mission, Vision and Principles, • Interviews and hires Associates within compliance of FLSA and Steak ‘n Shake guidelines, • Takes responsibility for financial results, • Serves as a resource to colleagues and as a mentor to less experienced Managers, • Analyzes and provides solutions using Steak ‘n Shake programs to resolve complex problems within the restaurant 3. KEY RELATIONSHIPS: Position’s key contacts and relationships. Primary: • Restaurant Associates and Trainers • Restaurant Management, • Division President Secondary: • Field Training Manager • Human Resource Manager 4. REQUIREMENTS: Typical minimum requirements to perform the job. • High School graduate or equivalent education preferred, • Certified in all Service and Production Stations at Steak ‘n Shake or equivalent experience, • ServSafe certified, • Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures, • Positive, motivating communication skills • Strong organization and time management skills, • Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances, • Ability to read, write, perform mathematical calculations and analyze data, • Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach, • Able to work in excess of 50 hours per week while standing, walking and stretching, • Able to lift, carry, push and pull 30 lbs, • Able to perform any task performed by a service or production associate, • Able to see across the restaurant to monitor and oversee the operation, • Able to legally operate a motor vehicle, • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns 5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR) • Key Metrics, • Food Management System, • Labor Management System, • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports 6. CAREER PATH: Logical positions along the career path, vertical and/or lateral. • Field Training Manager, • Franchise Partner 7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level. Competency 0-6 Months 6-12 Months 12-24 Months 1. Self Manages Advanced Expert Expert 2. Communicates Effectively Advanced Expert Expert 3. Coaches and Develops Advanced Advanced Expert 4. Creates Teams Advanced Advanced Expert 5. Manages Food Standards Advanced Expert Expert 6. Manages Service Standards Advanced Expert Expert 7. Manages Restaurant Environment Advanced Advanced Advanced 8. Grows the business Advanced Expert Expert 9. Plans and Manages Advanced Advanced Advanced 10. Financial Accountability Intermediate Advanced Advanced Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments). We use eVerify to confirm U.S. Employment eligibility.

Job Description Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak ‘n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak ‘n Shake procedures, policies and specifications which deliver the Steak ‘n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. * Team Function/Scope: This position serves as the primary leader of a single Steak ‘n Shake Restaurant * Department: Operations - Restaurant * Reports to: Division President * FLSA: Exempt * Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and Ongoing Accountabilities • Create an environment of sales growth through guest focus and delivery of Steak ‘n Shake procedures and policies, • Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak ‘n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow, • Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment, • Deliver best in class Gold Standard service, • Lead by Example, • Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach, • Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management, • Has the final authority over discipline and termination decisions, • Has the final authority for all hiring decisions Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service. Immediately address Guest concerns and complaints utilizing the Steak ‘n ShakeGuest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Train and motivate managers and associates to deliver great hospitality toward all guests and other associates Consistently and effectively communicate with Managers and Associates through scheduled meetings, communications boards, training sessions and formal and informal coaching Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching Brand Protection: Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences. Execute the 14 point walk – ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved. Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round Interviews and approves all associate hires utilizing the Select the Best tool – ensuring the candidate exemplifies the 3 I’s; Intensity, Integrity, Intelligence Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Deliver Gold Standard service through effective associate and management communication of standards and expectations Train and ensure all safety procedures are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday Validate appropriate staffing levels of well-trained associates on all shifts Validate effective food ordering and accurate inventory levels within the restaurant Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System Complete weekly, period and quarterly inventory and accurately post into the back officeFood Management System Manage “other supplies” and small wares to ensure adequate amount of supplies are available at all times Maintain strict adherence to the cash handling and banking policies and procedures Validating effective completion of shift tools and administrative duties as designed by Steak ‘n Shake Ensure strict adherence to all State and Federal regulatory laws 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. • Implements procedures, training and programs designed by Steak ‘n Shake to effectively deliver the Steak ‘n Shake Mission, Vision and Principles, • Interviews and hires Associates within compliance of FLSA and Steak ‘n Shake guidelines, • Takes responsibility for financial results, • Serves as a resource to colleagues and as a mentor to less experienced Managers, • Analyzes and provides solutions using Steak ‘n Shake programs to resolve complex problems within the restaurant 3. KEY RELATIONSHIPS: Position’s key contacts and relationships. Primary: • Restaurant Associates and Trainers • Restaurant Management, • Division President Secondary: • Field Training Manager • Human Resource Manager 4. REQUIREMENTS: Typical minimum requirements to perform the job. • High School graduate or equivalent education preferred, • Certified in all Service and Production Stations at Steak ‘n Shake or equivalent experience, • ServSafe certified, • Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures, • Positive, motivating communication skills • Strong organization and time management skills, • Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances, • Ability to read, write, perform mathematical calculations and analyze data, • Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach, • Able to work in excess of 50 hours per week while standing, walking and stretching, • Able to lift, carry, push and pull 30 lbs, • Able to perform any task performed by a service or production associate, • Able to see across the restaurant to monitor and oversee the operation, • Able to legally operate a motor vehicle, • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns 5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR) • Key Metrics, • Food Management System, • Labor Management System, • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports 6. CAREER PATH: Logical positions along the career path, vertical and/or lateral. • Field Training Manager, • Franchise Partner 7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level. Competency 0-6 Months 6-12 Months 12-24 Months 1. Self Manages Advanced Expert Expert 2. Communicates Effectively Advanced Expert Expert 3. Coaches and Develops Advanced Advanced Expert 4. Creates Teams Advanced Advanced Expert 5. Manages Food Standards Advanced Expert Expert 6. Manages Service Standards Advanced Expert Expert 7. Manages Restaurant Environment Advanced Advanced Advanced 8. Grows the business Advanced Expert Expert 9. Plans and Manages Advanced Advanced Advanced 10. Financial Accountability Intermediate Advanced Advanced Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments). We use eVerify to confirm U.S. Employment eligibility.

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