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Job Description Changing Healthcare For Good At Angle Health, we believe the healthcare system should be accessible, transparent, and easy to navigate. As an AI-native, integrated healthcare company, we are replacing legacy systems with modern infrastructure to deliver members and patients the care they need when they need it. If you want to build the future of healthcare, we'd love for you to join us. We are seeking a proactive, relationship-driven Renewal Manager to own the end-to-end renewal experience for an assigned book of business. This role serves as the primary point of contact for brokers throughout the renewal lifecycle, partnering with internal teams to develop renewal strategies, drive retention, and deliver an exceptional customer experience. The Renewal Manager is responsible for managing broker relationships, developing renewal strategies, coordinating cross-functional activities, and ensuring renewals are completed accurately and on time. This role balances customer advocacy with business objectives while continuously seeking opportunities to improve the renewal experience. Core Responsibilities Customer Relationship Management Own the end-to-end renewal process for an assigned book of business, serving as the primary point of contact for brokers throughout the renewal lifecycle. Build and maintain trusted relationships with brokers through proactive communication, responsiveness, and strategic partnership. Conduct renewal strategy discussions with brokers, providing guidance on pricing, plan design changes, network updates, and available renewal options. Deliver an exceptional customer experience while balancing retention goals and company objectives. Renewal Strategy & Retention Review renewal offers and analyze competitive market information to develop effective renewal strategies. Partner with Underwriting to identify opportunities for rate relief and retention while maintaining sound underwriting practices. Proactively identify renewal risks and develop action plans to improve retention outcomes. Negotiate renewal solutions internally to support customer retention and long-term partnerships. Ensure renewal deliverables are completed accurately and within established timelines. Cross-Functional Leadership Collaborate with Underwriting, Account Management, Implementation, Billing, Eligibility, Product, Engineering, and other internal teams to deliver a seamless renewal experience. Coordinate internal resources to resolve customer issues and remove operational roadblocks. Partner with the Renewal Operations Coordinator to ensure documentation, administrative tasks, and operational workflows are completed efficiently. Escalate complex issues when appropriate while maintaining ownership of the customer experience. Operational Excellence Maintain accurate renewal records within HubSpot, Zendesk, and internal systems. Manage multiple renewal timelines simultaneously while ensuring all deadlines are met. Identify opportunities to improve processes and enhance operational efficiency. Participate in special projects and departmental initiatives that support the continued growth and scalability of the Renewal Team. Required Bachelor's degree in Business, Communications, Healthcare Administration, or a related field, or equivalent professional experience. 5+ years of experience in employee benefits, health insurance, account management, customer success, renewals, underwriting support, or a related field. Strong understanding of employer-sponsored health insurance and the renewal lifecycle. Excellent verbal and written communication skills. Exceptional organizational and project management skills. Strong analytical and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Customer-focused mindset with the ability to build strong professional relationships. Preferred Experience working directly with brokers, consultants, or employer groups. Knowledge of level-funded and fully insured health plans. Familiarity with underwriting principles and renewal pricing strategies. Experience using HubSpot CRM and Zendesk. Advanced proficiency with Microsoft Excel or Google Sheets. Experience working in a high-growth startup or fast-paced healthcare environment. Because We Value You Competitive compensation and stock options 100% company-paid comprehensive health, vision & dental insurance for you and your dependents Supplemental Life, AD&D, and Short-Term Disability coverage options Discretionary time off Relocation assistance Paid parental leave and flexible return-to-work policy Work-from-home stipend for remote employees Company-provided meals for in-office employees 401(k) Opportunity for rapid career progression Other benefits coming soon! About Us Backed by a team of world class investors, we are a healthcare startup on a mission to make our health system more effective, accessible, and affordable to everyone. From running large hospitals and health plans to serving on federal healthcare advisory boards to solving the world's hardest problems at Palantir, our team has done it all. As part of this core group at Angle Health, you will have the right balance of support and autonomy to grow both personally and professionally and the opportunity to own large parts of the business and scale with the company. Angle Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Angle Health is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. ⚠️ A Note on Recruiting Outreach We’ve been made aware of individuals falsely claiming to represent Angle Health using lookalike email addresses (like @anglehealthcareers.com). Please note that all legitimate emails from our team come from @anglehealth.com. We will never ask for sensitive information or conduct interviews via messaging apps. Compensation Range: $60K - $90K

Job DescriptionAccount Manager – Specialty Location: Manhattan, NYC Job Type: Full-time, Hybrid 3 days a week in the office + Travel 70% of the time Job Reports To: Head of Specialty Business Salary Range: To be discussed About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com. Role Description: At Phamily, we partner with specialty medical groups to transform how they manage chronic conditions, combining AI-driven workflows with operational support to improve patient care and practice performance. We're hiring an Account Manager to own and grow our specialty partnerships across oncology, cardiology, nephrology, and more. This is not a support role. You'll act as a strategic partner, helping clients translate Phamily's solution into real, measurable clinical and financial outcomes. You will directly influence how specialty providers deliver care and generate sustainable revenue through care management programs. This role has clear ownership, high visibility, and the opportunity to shape long-term client success. We are looking for a commercial-minded relationship builder who thrives in a fast-paced environment and is passionate about driving retention and account expansion through data-driven consultation. Key Responsibilities: • Own a portfolio of specialty accounts, driving high retention and expansion revenue., • Lead Quarterly Business Reviews (QBRs) focused on delivering clinical and financial ROI., • Identify growth opportunities and expand Phamily's footprint across various practice departments., • Advise clients on workflow optimization and care management strategies to ensure adoption., • Translate complex data into clear, actionable insights for clinical and operational leaders., • Proactively identify partnership risks and drive creative solutions to maintain account health., • Collaborate with product and marketing teams to share client feedback and influence the roadmap., • Use HubSpot and AI tools to manage accounts efficiently and strategically.Requirements:, • 3+ years in Account Management, Customer Success, or a similar relationship-focused role., • Travel 70% of the time, • Proven ability to manage complex, multi-stakeholder relationships at the executive level., • Commercial mindset with a focus on retention, growth, and measurable outcomes., • Strong communicator who can simplify complex data into clear, persuasive narratives., • Comfortable operating and making decisions in a fast-paced, evolving startup environment., • Tech-savvy and interested in using AI tools to improve account workflows.Preferred Requirements:, • Entrepreneurial DNA: A 'builder' mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out., • Deep understanding of healthcare environments (specialty medical groups preferred)., • Experience with Value-Based Care models or Chronic Care Management (CCM) programs, • High-level proficiency in HubSpot or similar CRMs for account health tracking and forecasting.Work Style & Logistics:, • You are required to be in-person at our NYC office at least 3 days per week., • Travel to client sites or industry events is encouraged and may be required.Our Compensation & Benefits:, • Competitive compensation commensurate with experience, • Potential to earn equity based on performance, • Medical, dental, and vision coverage for employees and dependents at a nominal cost, • Paid maternity leave, • FSA and Dependent Care account options, • 401(k) Eligibility after 6 months of full-time employment, • Collaborative, mission-driven work environment If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You'll join a smart, humble, and collaborative team dedicated to improving healthcare. Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

Job DescriptionOur Company Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. The Role We’re looking for an Account Manager to grow relationships with Arch’s most sophisticated and high-value clients. This is a senior, client-facing, revenue-carrying role that blends customer success and commercial strategy – focused on driving retention, satisfaction, and account expansion. You’ll work closely with RIAs and institutional clients, serving as a trusted advisor who ensures long-term value while identifying opportunities for upsell and growth. You’ll partner cross-functionally with Implementation, Product, Engineering, Sales, and Leadership to align client goals with Arch’s evolving capabilities. This is a high-impact role for someone who can think strategically, communicate effectively, and thrive in a fast-paced, high-growth environment. What You’ll Do: Stakeholder Engagement Build and deepen relationships with operations leaders, CTOs, COOs, and Partners. Tailor messaging and engagement to different levels of the client organization. Represent the voice of the client internally to influence product and operational priorities. Renewals, Upsell, & Expansion Own the full commercial lifecycle for accounts: renewals, upsells, and expansions. Identify new opportunities – broader user adoption, premium features, deeper integrations. Lead commercial conversations with C-suite stakeholders and senior decision-makers. Align pricing, contracts, and platform capabilities to client goals and investment strategies. Partner cross functionally with the Client Experience team to identify client usage gaps, deliver tailored solutions, and ensure platform value is fully realized. Strategy & Process Improvement Help shape playbooks for renewals, pricing, account expansion, and strategic success. Track and report on account health, pipeline activity, and revenue performance. Contribute to scaling the function – mentoring teammates and improving internal processes. What We’re Looking For: 6 - 8 years of experience in Enterprise Sales/Account Management within a SaaS technology company, preferably in a growth stage startup. Consistent quota attainment or a track record of success. Have helped build or scale a commercial or customer success function in a startup environment. Seek massive opportunities, jump on them, and take initiative. High energy, love talking to people, and want to work on complex customer problems. Are comfortable with CRMs, data systems, or SQL (or eager to learn!). Bonus Points if You: Have previously worked in wealth management, a family office, fund management, accounting, or a related financial field. Possess understanding of Alternative Investments industry trends, products, and services. Understand investment concepts like capital calls, IRRs, K-1s, and recallable distributions. A Note about us: Most of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, move quickly, and deliver exceptional service to our clients. For select roles, we are also open to candidates based in Boston. If a role is open to Boston, it will be listed explicitly in the job location. We encourage applicants who are located in or open to relocating to the listed location to apply and join us in this hands-on, collaborative environment Some perks of working for Arch include: Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. Great office: Our new home at 199 Water Street gives us a beautiful, energizing space to come together as a team, collaborate more easily, and keep building the next chapter of Arch. Lunch is on Us - We’ll keep the team fueled with lunch in the office, whether you’re catching up with teammates, talking through an idea, or just taking a well-earned break. Compensation Range: $130K - $150K

Job Description Location: New York, NY Work Model: Hybrid Industry: Data / Signal Intelligence (B2B SaaS) Compensation: $100K-$140K OTE (80/20 base/variable split) About the Company Our partner is a fast-growing data and signal intelligence platform serving investment and venture professionals. The company has scaled to roughly 60 people, with a high-performing account management team that has exceeded quota for the last six quarters. It is a rigorous, high-talent environment where the account management function emphasizes stable, relationship-driven growth. The Opportunity This is an early-career Account Manager role on a team of strong performers. You will manage and grow relationships with sophisticated customers, learning the product and the market deeply over time. The team values people who are sharp, hungry, and high-slope, with a track record of working hard and being outstanding in whatever they have done so far. Prior account management experience is not required; many strong candidates come from BDR roles or from associate positions at investment firms looking to move into account management. You will report to the head of the account management team. Responsibilities • Own and grow relationships with a portfolio of customers, • Drive retention and expansion across your accounts, • Learn the product and the data/investment landscape deeply to advise customers effectively, • Collaborate cross-functionally with product and operations teams, • Contribute to a team with a consistent record of exceeding quotaRequirements, • 1-3 years of professional experience, ideally at a startup or in the data/VC space, • Strong communicator who articulates themselves well, • At least three of the following: strong academic background, startup experience, athletic or competitive background, rigorous major, technical acumen, • Hungry, high-slope, and eager to grow into a top account manager, • Bonus: prior experience working with or alongside investment professionals or data products

Job Description About Telly: Telly is reinventing television and reimagining advertising. Named one of Fast Company’s “Most Innovative Companies,” Telly is building the first free, ad-supported dual-screen smart TV experience. We’re bringing together leaders across entertainment, advertising, technology, and hardware to create the next generation of TV; one that transforms the largest screen in the home into a more engaging, interactive, and valuable experience for both consumers and brands. At Telly, we believe TV is more than a screen… it’s the heartbeat of the home. If you’re excited about helping shape the future of television and advertising, we’d love to hear from you. Position Summary: The Account Manager will support and grow strategic SSP, DSP, agency, and advertiser partnerships across Telly’s advertising business. This role will work cross-functionally with Sales, Ad Operations, Product, Revenue Operations, and Measurement teams to manage campaign execution, optimize monetization performance, and strengthen partner relationships. The ideal candidate is highly organized, analytical, solutions-oriented, and experienced in programmatic advertising and publisher monetization within a fast-paced, high-growth environment. Key Responsibilities: • Own a dedicated book of SSP and DSP partner accounts, serving as the primary point of contact and maintaining consistent, proactive communication to strengthen relationships and drive performance., • Manage the end-to-end campaign lifecycle, including media planning, IO and deal setup, launch, optimization, troubleshooting, and post-campaign reporting., • Maintain proactive, consistent communication with clients and partners to drive performance, alignment, and long-term growth., • Lead QBRs and strategic business reviews, delivering performance insights, roadmap alignment, and partnership expansion opportunities., • Identify and activate revenue growth opportunities, including new ad formats, inventory pathways, optimization levers, and custom solutions., • Document and maintain detailed records of partner integrations, ad format capabilities, deal configurations, and technical setups., • Provide internal visibility into account performance, partner configurations, and monetization opportunities across Sales, Ad Ops, and Product teams., • Serve as first-line support for live deal troubleshooting, including delivery diagnostics, pacing issues, and performance gaps., • Investigate and resolve no/low-bid scenarios, setup discrepancies, and monetization inefficiencies in collaboration with Ad Ops and Product., • Track and report on key account KPIs, including revenue, delivery, retention, and churn risk, proactively identifying areas for optimization., • Drive partner retention through performance monitoring, renewal planning, and mitigation strategies for at-risk accounts., • Partner cross-functionally with Sales, Revenue Operations, Ad Ops, and Product to streamline workflows, enhance client experience, and scale processes. Qualifications: • 3+ years of experience in digital advertising, with a focus on publisher monetization and yield optimization., • Working knowledge of SSP/DSP ecosystems, auction mechanics, and demand partner integrations., • Proactive in analyzing delivery trends, diagnosing discrepancies, and working cross-functionally to support campaign and revenue performance., • Data-driven and organized, with experience using reporting tools to analyze performance and identify optimization opportunities. Preferred Experience: • Previous experience in a high-growth startup environment., • Previous experience at an ad tech, TV OEM, CTV Publisher and/or digital media company What We Offer: • Competitive salary and benefits package., • Opportunity to lead and shape the revenue operations function at an innovative and fast-growing company., • Collaborative and dynamic work environment with a focus on continuous learning and development.

Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Mission Kargo is hiring an Account Manager to join our growing Customer Success team. You will work closely with the rest of the Success team to manage customers' performance marketing on social media, work closely with the account director for day to day management of accounts, and provide optimization and performance insights . This role does not entail any sharing, post engagement, community building or other broader "social" responsibilities – we are all about increasing revenue and conversions for our Retail, eComm and Travel customers through a strategic, data-driven and analytical approach. This is a hybrid role requiring onsite presence 4 days per week. Outcomes — What Success Looks Like in 6–12 Months • Support Account Directors with campaign & account management duties, • Analyze direct response performance & compile custom reporting according to customer needs, • Create, edit, optimize and scale social media campaigns based off complex performance trends, • Train self-serve users on how to best use the Kargo Commerce software, • Assist with back-end processes such as feed mapping, creative scoping and more, • Troubleshoot technical assets such as product catalogs, pixels, offline data sets and more, • Provide regular feedback to product team sourced from customers & your own experience, • Communicate effectively with stakeholders of your accounts on performance, measurement, testing plans, creative opportunities and more Skills — Core Technical Capabilities • 2-3 years of paid Facebook advertising & campaign management experience, • Understanding & experience with performance marketing goals & methods – ROAS, omnichannel strategies, etc, • Experience running dynamic catalog based ads on social channels, • Trustworthy in managing larger ad budgets and meeting deadlines with 100% consistency, • Substantial analytical & spreadsheet/Excel skills, • Self-sufficient & proactive approach to identifying and solving issues, • Effective communication skills, both written and verbal, with considerable attention to detail, • Ability to thrive in a dynamic, fast paced startup environment, • Good knowledge around Instagram, Pinterest, TikTok, and Snapchat performance marketing is a plus, • Experience with 3rd party social platforms (especially Kargo Commerce) is a plus Competencies — Behaviors We Like to See Analytical Rigor • Digs into performance data independently to identify trends, anomalies, and opportunities before clients raise them, • Builds reporting that tells a clear story, not just a data dump — connecting numbers to decisions Ownership and Accountability • Treats client accounts as their own business — proactively managing risks, flagging issues early, and following through without being chased, • Holds a high bar for consistency and accuracy, especially under deadline pressure Clear, Confident Communication • Communicates performance, testing plans, and recommendations to client stakeholders in a way that is direct, credible, and easy to act on, • Writes and speaks with enough precision that internal teams and clients are never left guessing In accordance with applicable federal, state, and local pay transparency laws, the anticipated base salary range for this position is listed below. Actual compensation may vary based on factors such as geographic location, work experience, education, and skills. U.S Salary Range $80,000—$90,000 USD Our Laurels • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Adweek Media Plan of the Year Awards - Best Use of Insights Follow Our Lead • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo) Kargo is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workplace where all employees and applicants are treated with respect and dignity. We do not discriminate on the basis of race, color, ethnic origin, religion or belief, sex, sexual orientation, gender identity or expression, age, disability, marital or family status, national origin, veteran status, or any other characteristic protected by applicable local, state, or federal law. All qualified applicants will receive consideration for employment. Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.

Job Description Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io. Global Account Manager (GAM) is responsible for the health, growth, and long-term success of Upbound's global enterprise customer relationships. While our Account Executives open doors, the GAM owns what happens after — driving adoption and customer success, uncovering expansion opportunities, and becoming a trusted partner to platform and infrastructure leaders at our largest, global accounts. This is not a reactive support role. The GAM proactively builds executive relationships, develops account growth plans in collaboration with the Customer Experience team, and leads commercial conversations around renewals and upsells. You'll work cross-functionally with solutions engineering, product, marketing, and customer success to ensure customers are continuously In this role, you will: • Own a portfolio of global enterprise accounts with full accountability for net revenue retention (NRR) and expansion targets., • Serve as the primary executive relationship owner post-sale, building deep, multi-threaded relationships across IT, platform engineering, and the C-suite., • Develop and execute account plans that map customer business objectives to Upbound's platform capabilities, identifying expansion opportunities across teams, business units, workloads, and geographies., • Lead commercial negotiations for renewals and upsells, partnering with Legal, Finance, and Customer Success as needed., • Drive platform adoption and usage by partnering with Solutions Engineering, Solutions Architecture, and Customer Success to ensure customers are realizing measurable value., • Act as the customer's advocate internally, surfacing product feedback, escalating issues, and influencing roadmap prioritization on behalf of your accounts., • Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your portfolio., • Represent Upbound at customer Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), industry conferences, and on-site visits as needed., • Collaborate with the Account Executive team to ensure seamless handoffs and a coordinated go-to-market approach within named accounts. You are a good fit if you have: • A minimum of 8 years of relevant work experience with a proven track record of owning and growing global enterprise accounts, consistently achieving or exceeding growth, NRR, and expansion targets., • Experience managing complex, multi-stakeholder relationships at Fortune 500 or G2K companies, including VP and C-level engagement., • A background in cloud, infrastructure, platform, or developer tooling: you understand the technical landscape and can speak credibly with engineers and architects., • Demonstrated ability to build account plans that tie customer outcomes to product value and commercial growth., • Strong commercial acumen: you're comfortable leading renewal and expansion negotiations and navigating complex enterprise procurement cycles., • Experience with value-based selling frameworks and MEDDPICC qualification, applied to post-sale account management and expansion., • Excellent communication skills: written, verbal, and in executive presentation settings., • Strong program management and organization skills, driving recurring cadences and touch-points with the customer., • A customer-first mindset balanced with healthy business instincts; you know when to advocate for the customer and when to hold firm commercially., • Comfort operating in a fast-moving, early-stage environment where the playbook is still being written. It is a plus if: • Familiarity with Kubernetes, Crossplane, Terraform, or cloud-native infrastructure concepts., • Experience with usage-based or consumption pricing models., • Prior experience at a Series A/B infrastructure or developer tools company., • Established relationships within the platform engineering or cloud architecture community. #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io.

Job Description Fast-growing Series A fintech startup backed by top-tier investors that is redefining how modern businesses manage and move money. Building the financial operating system for the next generation of companies, corporate cards, expense management, and financial operations that actually work the way finance teams think. About the Role Hiring first Account Manager. Not a CSM. Not an onboarding specialist. A revenue owner. This is a founding role — the person hired will build the AM function from scratch, own the expansion motion, and set the standard for how the company grows with its customers. You will work directly with the co-founders and have a real seat at the table from day one. If you love the relationship-building and expansion side of sales more than hunting new logos, if you get energized by uncovering upsell opportunities, deepening customer relationships, and turning happy customers into bigger customers, this role was built for you. What You'll Do • Own and grow a book of existing customers, driving upsell, cross-sell, expansion, and retention, • Build the AM playbook from scratch — processes, frameworks, and systems that scale, • Run QBRs, discovery calls, and executive check-ins to stay close to customer needs and surface growth opportunities, • Partner with product and engineering to translate customer feedback into product improvements, • Prevent churn proactively by diagnosing adoption gaps and demonstrating ROI before problems escalate, • Source and develop your own pipeline within the VC-backed startup ecosystem, • Eventually hire and build out the AM team as the company scales Who You Are • 1-6 years of account management or account executive experience at a fintech company, • Fintech experience is required — experience at companies such as Ramp, Brex, Stripe, Plaid, Rippling, Carta, Mercury, Rho, Mesh Payments, or similar is strongly preferred, • Proven ability to self-source pipeline within the VC-backed startup space — you know how to identify, engage, and develop relationships with founders and finance leaders at venture-backed companies, • Your metrics are real and you're proud of them — quota attainment, NRR, cross-sell numbers, President's Club, • You've thrived in a fast-moving, high-accountability environment where relationship quality directly drives business outcomes, • You think like an owner — you'd rather build a process that handles 100 customers than personally shepherd 10, • You're comfortable with ambiguity and excited by the challenge of building something that doesn't exist yet, • You're based in New York City and excited to be in the office with the team Why This Role You'll be joining at an inflection point, a company with real product-market fit, a customer base that loves them, and a founding team that moves fast and builds with conviction. This is a rare chance to own a function end to end from day one, set the playbook for how the company scales, and grow into a senior leadership role as the company does. Compensation • Base: $90-150K depending on experience, • OTE: $220-300K with strong variable tied to expansion performance, • Meaningful founding-level equity Location New York City, NY To Apply Please send your resume to anna@accruetalent.com

Job DescriptionCompany Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/. Account Manager, Communities Company Overview ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don't need to create a new password when visiting sites that have the ID.me button. ID.me's digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification. Role Overview The Account Manager (AM) is a senior-level, quota-carrying position responsible for the health, retention, and aggressive expansion of our most critical commercial and eRetailing accounts. You are the "CEO" of your assigned book of business within the Communities segment (e.g., Military, First Responders, Students, Teachers, Nurses, etc.). Your mission is twofold: ensure 100% net retention through impeccable renewal management and drive year-over-year (YoY) growth by identifying and closing expansion opportunities within existing customer portfolios. Key Responsibilities • Revenue Ownership & Growth, • Quota Attainment: Carry and exceed a formal quota composed of both Renewal Revenue (GRR) and Expansion (NRR) within your assigned commercial accounts., • Land & Expand Strategy: Identify "white space" within current customers to expand Community Verification products, and drive growth via UX changes., • Upsell Execution: Lead the end-to-end sales cycle for expansion opportunities, from initial discovery to contract amendment and closing., • Renewal & Retention Excellence, • Lifecycle Management: Proactively manage the renewal process starting 180 days out, ensuring zero "dark" periods or budget lapses., • Churn Mitigation: Identify "at-risk" accounts early by monitoring usage health, program performance, and organizational changes (e.g., e-commerce leadership turnover or marketing budget shifts)., • Contract Negotiation: Navigate complex commercial procurement hurdles and vendor management processes to secure multi-year renewals and "sticky" master service agreements., • Strategic Account Governance, • Executive Alignment: Maintain and deepen relationships with key decision-makers in the procurement process , specifically targeting e-commerce, MarTech, and performance marketing personas to ensure our solution remains a top-tier budget priority., • Executive Business Reviews (EBRs): Lead high-impact EBRs that translate technical performance data into customer acquisition ROI, conversion rate optimization, and overall business objectives., • Voice of the Customer: Act as a strategic liaison between commercial clients and our Product team, providing feedback to product development teams to influence the roadmap based on retail-specific needs. Qualifications • Experience & Expertise, • The Commercial Tech Veteran: 5+ years of experience in a quota-carrying account management, customer success, or "hunter" sales role., • Industry Knowledge: Deep knowledge of e-commerce, MarTech, and performance marketing personas and budgets , with a preference for experience working with customers in apparel, consumer electronics, home goods, and/or sports and outdoors segments., • Quota Performance: A year-over-year track record of achieving quota, hitting retention targets, and being recognized as a top performer., • Deal Complexity: Experience managing portfolios and closing opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles., • Skills & Competencies, • Commercial Savvy: Ability to navigate complex retail organizations and holding companies, maintaining account stability during executive transitions., • Analytical Growth Mindset: Skilled at looking at a massive internet retailer and mapping out a multi-year growth plan to capture every available brand and subsidiary., • Collaborative Leadership: Experience working closely with internal teams, including Marketing, Solutions Consulting, and Customer Success, to ensure customer satisfaction and success., • Startup Agility: Comfortable working for a team in a startup at a growth stage ; you possess an entrepreneurial personality capable of effectively solving problems with minimal guidance., • Consultative Problem Solving: Superb planning and time management skills with the ability to understand customer pains and provide effective solutions to meet their business objectives. Key Performance Indicators (KPIs) • Gross Retention Rate (GRR): Ensuring existing contracts renew on time., • Net Revenue Retention (NRR): Growth of the account via upsells and cross-sells., • Pipeline Velocity: Speed at which expansion opportunities move through the commercial procurement funnel. Our Core Values • Don't be a jerk., • Always compete., • Ask questions like a 5-year old., • Inspire people with your passion., • Make something better every day., • Treat each customer like your favorite family member., • Own your mistakes so you can learn from them., • Details are everything., • Act like a scientist, not a talking head., • Be truthful (even when it's hard)., • Reflect ID.me's values in your actions., • If the rule prevents the right outcome, then break the rule. ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range$131,400—$147,780 USD ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Job DescriptionCompany Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/. The Opportunity The way organizations hire, onboard, and authenticate employees is under attack. AI-generated deepfakes, synthetic identities, nation-state actors, and sophisticated social engineering campaigns are infiltrating workplaces at an unprecedented scale. More than 300 companies have reported hiring DPRK actors. Employment fraud has grown 5x in the last five years. Gartner predicts that by 2028, 25% of all job candidates will be fake. Employers tell us we're already past that point. At ID.me, we're the frontline defense. We have spent five years pioneering this space and building the Employee Lifecycle vision. Today we support over 900 employers and are integrated into leading employment platforms. We are becoming the persistent identity layer that connects hiring, onboarding, and workforce access end-to-end. This role exists to protect and grow that footprint along two fronts. The first is our direct enterprise customers; the second is our platform ecosystem. You will help work across both of these areas to grow business and extend the identity infrastructure for the employee lifecycle. This is high-trust, high-impact work at the intersection of security, identity, and enterprise technology. If you're energized by complex accounts and partnerships, motivated by protecting people, and ready to bring your best to a category-defining company, we want to hear from you. Role Overview The Account Manager (AM) is a senior-level, quota-carrying role responsible for the health, retention, and aggressive expansion of our most critical Employee Lifecycle relationships — both direct enterprise customers and platform partners. Your mandate runs along two equally important tracks. On the direct side, you ensure strong net retention through relationship management and drive year-over-year growth by expanding customers across the employee lifecycle. On the partner side, you own and grow our platform relationships — enabling partners, co-selling into their base, and helping scale our joint solutions. Success in this role means both your direct accounts and your partners are growing because of you. Key Responsibilities Direct Account Growth & Retention • Quota Attainment: Carry and exceed a formal quota composed of renewal revenue (GRR), expansion (NRR), and partner-sourced bookings., • Land & Expand Strategy: Identify "white space" within current customers — additional lifecycle stages (pre-hire to post-hire), new business units, and worker populations — and build multi-year expansion plans that move accounts toward end-to-end coverage., • Renewal Excellence: Proactively manage the renewal process starting 180 days out, ensuring zero "dark" periods or budget lapses, and securing multi-year, "sticky" master service agreements., • Adoption & Churn Mitigation: Identify at-risk accounts early by monitoring adoption health — proofing and authentication volumes, conversion, and program performance — alongside organizational changes such as security or HR leadership turnover, reorganizations, and M&A. Partner Co-Sell & Enablement • Own the Partner Relationship: Serve as the primary point of contact for assigned platform partners — building trusted, productive relationships with their sales, product, and leadership teams., • Co-Sell Execution: Partner with AEs to close pipeline sourced through partners, running joint deals from discovery to close and acting as the identity expert in front of the partner's prospects and customers., • Partner Enablement: Train and equip partner sellers to position ID.me, generate qualified leads, and recognize identity opportunities within their own base — making it easy for them to bring us into their deals., • Grow the Partner's Business: Help partners win and expand their own business with ID.me as a differentiator, and activate joint go-to-market — campaigns, webinars, and co-marketing — that builds pipeline for both sides., • Extend the Infrastructure: Leverage partner relationships to embed ID.me across more checkpoints of the hiring and employment lifecycle, expanding the shared identity infrastructure over time. Strategic Account & Partner Governance • Executive Alignment: Maintain and deepen relationships with decision-makers on both sides — CHROs, CISOs, and CIOs at customers, and sales, product, and leadership counterparts at partners — plus the operational owners who run programs day to day., • Executive Business Reviews (EBRs): Lead high-impact EBRs that translate performance data into measurable outcomes — fraud and nation-state attempts blocked, criminal records surfaced, faster time-to-hire, candidate conversion, reduced help-desk and operational costs, stronger compliance posture, and, for partners, co-sold revenue and pipeline., • Voice of the Customer & Partner: Act as a strategic liaison to our Product team, channeling structured feedback from both customers and partners that influences the roadmap based on real workforce needs. Qualifications • The Enterprise Veteran: 5+ years in a quota-carrying account management, customer success, or "hunter" sales role., • Channel & Co-Sell Experience: Success co-selling with or managing technology platform partners, channel relationships, or alliances is preferred., • Industry Knowledge: Familiarity with enterprise HR, security, and IT buyers and budgets, with a preference for experience in employment, hiring, identity, or security-related solutions., • Quota Performance: A year-over-year track record of achieving quota, hitting retention targets, and being recognized as a top performer., • Deal Complexity: Experience managing portfolios and closing opportunities with ACVs ranging from $100k to $1m+ on 6- to 12-month sales cycles., • Methodology: Trained in leading sales methodologies (e.g., Command of the Sale, MEDDIC)., • Tooling: Experience with Salesforce., • Startup Agility: Experience working for a team in a startup at a growth stage is highly desired. Skills & Competencies • Commercial Savvy: Ability to navigate complex enterprise organizations and holding companies, maintaining account stability through executive transitions., • Analytical Growth Mindset: Skilled at mapping a large enterprise and building a multi-year plan to capture and drive growth., • Partner Orchestration: Able to build trust with partner teams, align incentives, and run joint sales motions — making it easy and rewarding for partners to bring ID.me into their deals., • Collaborative Leadership: Works closely with internal teams — Solutions Consulting, Marketing, Customer Success, and Product — to ensure customer satisfaction and long-term value realization., • Consultative Problem Solving: Superb planning and time management skills, with the ability to understand customer pains and translate them into effective solutions., • Communication: Excellent written and verbal communication, with the ability to engage a broad range of audiences at all levels of an organization., • Entrepreneurial Drive: An entrepreneurial personality capable of effectively solving problems with minimal guidance. Key Performance Indicators (KPIs) • Gross Retention Rate (GRR): Ensuring existing contracts renew on time., • Net Revenue Retention (NRR): Growth of accounts via expansion across the employee lifecycle., • Partner-Sourced Pipeline & Bookings: Volume and conversion of co-sold pipeline generated through platform partners., • Pipeline Velocity: Speed at which expansion opportunities move through the procurement funnel., • Adoption Health: Proofing and authentication volume, conversion, and program engagement across deployed use cases. Competitive Compensation- OTE- 219K-270K The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Pay Range$125,000—$150,000 USD ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

ABOUT THE ROLE: Reporting to our Head of User Acquisition, you will be responsible for campaign management and strategy across paid channels, with an initial emphasis on Meta Ads and In-app channels. Collaborating closely with creative, data and product, the User Acquisition Manager will play a leading role in unlocking profitable growth and scaling new & existing paid channels to help introduce Jackpot to prospective players. The ideal candidate has extensive experience owning paid social campaign operations and creative strategy for a mobile app with a strong analytical skill set that will help drive aggressive business growth. While this is a remote position, the ideal candidate must be based in New York state. WHAT YOU'LL DO: • Own advertising campaigns on paid social and in-app advertising channels, accountable for growth strategies, building & optimizing campaigns, tracking & reporting KPIs, and creative strategy., • Assist in managing third party ad network relationships, • Research and recommend third party ad networks to test, • Onboard & integrate new ad partners with our attribution platform (Appsflyer), • Supply managed service networks with assets, creative refreshes, tracking links, etc., • Monitor campaign performance and recommend optimizations, • Develop a test and learn framework centered around audience segmentation, creative optimization and bid strategy, • Lead project management process with our marketing designer. Working to develop and test winning ad creatives based on performance data, • Work closely with the head of acquisition to create budgets and channel KPIs to improve the execution of paid ad campaigns and overall contribution to business growth, • Monitor and analyze campaign performance in collaboration with internal team and external measurement partners, provide the wider team and stakeholders with regular updates and insights, • Stay informed about industry trends, competitor activity, and emerging technologies in order to recommend new paid media tactics, concepts, and approaches to inform broader marketing strategy, • Maintain strong relationships with our advertising platform representatives for consistent support and to ensure Jackpot stays ahead of the curve on advertising strategies and trends YOU HAVE: • Bachelor's degree in Marketing, Business, or a related field, • Deep knowledge and expertise (4+ years) in building, optimizing and reporting on Paid Social and App channels (Meta, Tiktok, Snap, Applovin), • Analytically driven with strong understanding of underlying data and methodologies used to inform decision making and drive performance. Bonus if you are familiar with Event APIs and detailed attribution methodologies, • Effective communicator with strong writing and communication skills, • Experience using AI tools to automate processes and inform strategic media decisions, • Detail-oriented with strong organizational abilities, • Excellent platform skills, including Excel, Meta Ads Manager, and Data visualization tools IT'S A BONUS IF YOU HAVE: • Experience at a real money gaming or mobile game developer preferred, • Experience crafting compelling ad copy & landing pages, • Experience with graphic design tools such as Figma or Canva, • Experience with mobile app tracking solutions preferred (i.e. AppsFlyer) ABOUT YOU: • You are described to be quantitative and analytical. You have a passion for using data to answer questions and enable decision-making., • You value accountability and easily manage multiple priorities and stakeholders to achieve business goals., • You have a learning mindset with willingness to embrace change, and work in a startup environment., • You have grit, tenacity, and what people describe to be a "get it done" mentality. You don't believe any task is too big or too small for you., • You are not bothered by change or shifting priorities. You've been described as adaptable and solutions-oriented. One of Jackpot's core values is Lifelong Learning. We don't believe we are ever finished products and strongly believe in growing and developing to improve ourselves. If what you've read so far sounds exciting but your experience doesn't quite match what we're looking for, we strongly encourage you to apply anyway! We are committed to building a diverse, inclusive team where everyone can feel proud to contribute to. WHAT WE CAN OFFER YOU: • $135k-$150k base salary + bonus + equity, • The opportunity to have a voice, say, and "leave your fingerprints" on our product and business, • Benefits on par with leading, progressive tech companies (think 100% employee-only coverage, monthly HSA contribution, mental health offerings, etc.), • 401(k) program, • Paid parental leave, • PTO/Sick Time, • Cultural and social events, • A culture of trust and accountability

Job DescriptionAbout Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins., • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with., • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas., • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change., • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear., • You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Member Activation Manager, Cancer & Infusions Lantern is transforming how members access specialty care — and as we scale, the systems, data, and technology that power our marketing engine must scale with us. Our member activation team is the critical first touchpoint: we make sure members know Lantern is in their corner from day one. This is a foundational role that sits at the intersection of technology, data, and strategy — one that directly enables both our internal marketing team and our client-facing growth functions to reach the right members with the right message at the right time. The Member Activation Manager, Cancer & Infusions is a senior individual contributor responsible for driving outreach, engagement, and enrollment of newly eligible members into Lantern's cancer and infusion navigation programs. You will lead activation strategies across assigned client populations, and collaborate cross-functionally with product, engineering, operations, clinical, account management, and analytics teams to optimize conversion and member experience. This role requires a blend of clinical literacy, empathetic communication, and data-driven operational thinking. This is an opportunity to build something meaningful at a mission-driven company that is redefining access to specialty care for millions of Americans. Location: Hybrid 3x a week in office Responsibilities: Member Outreach & Engagement • Lead proactive, multi-channel outreach (phone, email, mail) to newly identified members diagnosed with cancer or referred for infusion therapy., • Clearly articulate the value of Lantern's navigation program and address barriers to enrollment., • Achieve and exceed monthly activation targets across assigned client book of business, tracking performance against KPIs including call rate, engagement rate, and conversion rate. Program & Process Excellence • Develop and refine member activation playbooks, outreach scripts, and engagement sequences tailored to oncology and infusion populations., • Partner with the outbound and clinical teams to ensure seamless warm handoffs for newly activated members entering nurse navigation or center-of-excellence referral workflows., • Define and maintain data standards, segmentation frameworks, and audience management practices that enable personalized, compliant, and scalable member communications Cross-Functional Collaboration • Serve as the subject matter expert on member activation strategy for assigned client accounts, participating in escalated client-facing calls alongside Account Management as needed., • Collaborate with Analytics to interpret activation funnel data, surface insights, and recommend optimizations to outreach cadences and messaging., • Partner with Product and Technology on continuous improvements to activation tooling, CRM workflows, and reporting dashboards., • Contribute to the development of onboarding materials, training guides, and quality assurance frameworks for the Member Activation function., • Collaborate with Product and Engineering teams on data integrations, member data flows, and platform connectivity that support marketing use cases Requirements: • 5–8 years of experience in member engagement and activation, patient navigation, care coordination, health plan operations, or a related healthcare role., • Proven track record of meeting or exceeding outreach and engagement performance targets in a metrics-driven environment, across multiple channels, including email, SMS, paid digital, direct mail, and digital., • Exceptional verbal and written communication skills, with the ability to convey empathy and clarity in high-stakes member conversations., • Strong organizational and prioritization skills; comfortable managing a high-volume, multi-client workload with minimal supervision., • Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and comfort navigating health-plan data or eligibility systems., • Hands-on expertise with enterprise MarTech platforms — including marketing automation & CRM (e.g. Salesforce Marketing Cloud), as well as experience working with CDP platforms (eg. Data360, Segment, Highspot), • Experience with member or customer data management, including segmentation, audience building, and CDP or data warehouse platforms, • Exceptional cross-functional collaboration skills, with the ability to translate technical concepts for non-technical stakeholders and align diverse teams around shared goals, • Experience working within a health tech startup, digital health company, or value-based care organization., • Familiarity with HIPAA, PHI handling best practices, and regulated member communication requirements. Preferred: • Experience supporting both B2B (employer/health plan) and B2C (member-facing) marketing programs within the same organization, • Familiarity with healthcare navigation, specialty benefits, or Centers of Excellence program ecosystems, ideally working with oncology, complex chronic condition, or infusion therapy populations—either in a clinical, administrative, or payer context., • Clinical background or certification (e.g., RN, LPN, CNA, CHW, or equivalent) with experience in oncology or infusion settings., • Strong instincts for process design — able to identify inefficiencies, build scalable systems, and document workflows that a growing team can execute consistently, • A builder's mindset: comfortable operating in an environment where infrastructure is still maturing and the opportunity to create lasting impact is significant, • Salesforce Marketing Cloud & Data360 experience highly preferred, • Passion for Lantern's mission to make excellent specialty care accessible and affordable for every member Core Competencies: • Member-Centered Empathy: Leads with compassion and meets members where they are, especially during a frightening or uncertain diagnosis., • Analytical Mindset: Uses data to prioritize outreach, identify drop-off points, and continuously improve activation rates., • Adaptability: Adapts quickly to evolving clinical criteria, client requirements, and operational processes., • Accountability: Takes ownership of outcomes and proactively communicates progress, blockers, and insights., • Cross-Functional Collaboration: Works seamlessly across clinical, account management, analytics, and product teams. Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • 401k with company match, • Paid Time Off, • Paid Parental Leave Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description Customer Success Manager (Accounting & Finance) – Remote Permanent | Remote from the USA Salary: $80,000 - $120,000 USD ABOUT US STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Technology, Accounting & Finance, Corporate Administration, and Manufacturing Operations. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment needs. THE ROLE STRIVE Recruitment is proud to partner with a fast-growing financial technology company that provides AI-powered accounting and financial management solutions for e-commerce and direct-to-consumer businesses to recruit for a Customer Success Manager (Accounting & Finance) based in Remote. They offer a collaborative, technology-driven environment where innovation, customer success, and continuous improvement are at the core of their culture. The client is seeking a Customer Success Manager to support customers throughout their journey with the platform, from onboarding through ongoing adoption and growth. Reporting to the Customer Success leadership team, this role serves as a strategic advisor to customers, helping them maximize the value of financial insights and tools while acting as a key liaison between customers and internal teams. Key Responsibilities • Lead customer onboarding and implementation activities to ensure a smooth setup experience, • Educate customers on platform capabilities, financial reporting tools, and data-driven decision-making, • Build and maintain strong customer relationships through proactive engagement and support, • Monitor customer usage and identify opportunities to increase platform adoption and value, • Gather and communicate customer feedback to product and engineering teams, • Contribute to the development and improvement of customer success processes, tools, and playbooks Qualifications • 3+ years of experience in Customer Success, Account Management, or a client-facing role, • Experience working within a SaaS, fintech, or other fast-paced technology environment, • Background in accounting or hands-on experience with financial and analytics tools, • Proven ability to manage and support a high-volume portfolio of customers, • Strong communication skills with the ability to explain complex concepts clearly, • Experience using AI tools to improve productivity and workflow efficiency Preferred Skills • Experience working with fintech, accounting technology, or eCommerce analytics platforms, • Experience developing customer success playbooks or customer journey frameworks, • Experience collaborating closely with product and engineering teams, • Interest in working within a high-growth startup environment What Success Looks Like • Customers are successfully onboarded and realize value from the platform quickly, • Strong customer relationships lead to high engagement, retention, and satisfaction, • Customer feedback contributes to continuous product and service improvements, • Customer adoption and usage increase as businesses grow and scale, • Internal customer success processes become more efficient and scalable

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role As a Customer Success Manager at Tabs, you’ll bring proven customer success expertise to elevate the experience of finance and AR leaders running their business on our AI-powered platform. You will own key client relationships, proactively resolve support and integration issues, and ensure customers adopt Tabs to optimize cash flow, reduce DSO, and streamline AR operations. Working closely with finance and AR teams, you’ll deliver tailored success plans, regular check-ins, and data-driven insights that drive satisfaction, retention, and expansion. You’ll also serve as a critical liaison to Product and cross-functional teams—conveying customer feedback and helping shape product improvements. What You’ll Do Manage a portfolio of customers, acting as the primary point of contact for adoption, escalation, and renewal. Drive customer success outcomes: reduce DSO, increase automation adoption, and demonstrate ROI through regular business reviews and success plans. Deliver onboarding, training, and enablement to finance and AR teams; create playbooks and best-practice guides. Proactively identify and resolve product, process, and data issues; coordinate with Support and Engineering to manage escalations. Gather, synthesize, and communicate customer feedback and feature requests to Product and cross-functional teams. Use data and analytics (BI tools, SQL, dashboards) to monitor account health, identify risks and expansion opportunities, and measure impact. Build strong relationships with finance, AR, and operations stakeholders to drive long-term retention and expansion. Who You Are 5+ years of experience in customer success, account management, or a closely related customer-facing role at a B2B SaaS company; experience supporting finance, AR, or operations personas is a strong plus but not necessary. Track record of owning a book of customers and driving measurable outcomes across adoption, retention, and expansion (NRR, GRR, logo retention). Comfortable leading executive business reviews, success planning, and renewal/expansion conversations with finance and operations stakeholders. Working knowledge of accounts receivable, B2B invoicing, collections, and AR workflows—or a strong appetite to develop deep fluency quickly. Hands-on experience with financial systems (QuickBooks, NetSuite, ERP integrations) and CRMs (Salesforce, HubSpot), and comfort troubleshooting accounting/data issues. Data-driven: experience using SQL, BI tools, and metrics to shape account strategy and measure outcomes. Excellent communicator with strong cross-functional collaboration skills and an empathetic, customer-first mindset. Organized, prioritizes effectively, and able to independently solve complex problems. Growth mindset, fast learner, and comfortable working in a high-growth startup environment. Additional Information This role is based in New York City 5 days a week in our Soho office. Perks and Benefits (Full-time Employees) Competitive compensation and equity Unlimited PTO Up to 100% employer covered monthly healthcare premium (medical, dental, vision) Lunch provided via Sharebite, plus dinner for any later in office days. Parental leave up to 12 weeks Tax free commuter and parking benefits Voluntary insurances (Life, Hospital, Critical Illness, Accident) Employee Assistance Program (Rightway) Free One Medical Membership 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $120K - $165K

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time. Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays., • Wellness Perks: Health benefits, 401(k) matching up to 4%, monthly gym stipend, and lunch provided every day.The range listed includes a competitive base salary and a performance-based bonus. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to performance in the interview process, skill set, years and depth of experience, and the scope of responsibilities in the role. In addition to cash compensation, all full time employees receive an equity compensation package. Compensation disclosure as required by NYC Pay Transparency Law. Interviewing with Us We're committed to making our interview process as effective and candidate-friendly as possible. We use a tool called Brighthire.ai to record our interviews so that our interviewers can focus entirely on the conversation and not get distracted by taking notes. Please note, if you move forward with the interview process, you'll always have the option to opt out of the recording. We are an equal opportunity employer and, as such, all applicants will be considered based solely upon merit and directly relevant professional competencies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: • 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role., • 1+ years experience utilizing a CRM software system, Salesforce preferred., • Experience in a scaled customer success environment, maximizing impact for a large range of clients through scalable motions executed at key moments in a customer's journey., • Proven ability to adopt new technologies and teach others effectively., • Strong communication and sales acumen, with the ability to understand the true needs of the customer, helping them tap into the full value of Melio's platform for their unique business., • Takes an analytical, strategic approach to our customers' success, constantly iterating to improve the whole customer experience., • Excited to bring new processes and procedures to continue to develop the customer journey at Melio., • Enjoys working cross-functionally with other teams across the organization on a diverse range of internal and customer-facing initiatives., • Excellent time-management skills, as well as the ability to remain flexible as the company and role evolves., • Passionate about speaking with and building relationships with small business owners, helping their businesses succeed with Melio., • Has a track record of taking on additional responsibilities outside of their direct scope, showing a natural curiosity. Bonus Points: • Experience working with small businesses in an account management or customer success capacity., • Prior experience working in a SaaS environment and/or in the financial technology space A day in the life and how you'll make an impact: • Own all strategic actions associated with customer engagement and retention efforts., • Build dynamic relationships with your customers through meaningful interactions and comprehensive engagements, developing a deep understanding of their business needs to drive retention., • Lead customers through early adoption and proactively guide them through lifecycle stages, educating on best practices, removing friction, and accelerating time-to-value., • Continuously evaluate customer health signals and feedback to surface churn risks and growth pathways across the customer lifecycle., • Execute proven sales methodologies to guide strategic customer conversations, deepen discovery, and influence outcomes for the customer and the business., • Share ownership of "one-to-many" motions (e.g. webinars), when required, to support customer education at scale, • Work collaboratively alongside relevant Melio departments to ensure the voice of the customer is constantly elevated in a digestible, actionable format, and that the customer is receiving the utmost support and satisfaction., • Proactively evaluate best practices when it comes to processes and procedures within the Customer Success role; suggest changes or enhancements to existing procedures to ensure the team's motions are aligned with the goals of customers and the business., • Leverage internal tools, such as Salesforce,Tableau, Outreach, and Gong to ensure effective communication and impact assessment. About the team: As a Customer Success Manager, you will manage Melio's most valuable customers, overseeing the strategic growth and retention of top-tier accounts. You will act as a consultant at key milestones to ensure long-term success, drive deeper platform usage, and identify new avenues for expansion. Additionally, you will regularly surface customer feedback to internal stakeholders, including leadership, Product, Voice of the Customer, and Strategy teams to continue to enhance the platform. You will own the consolidation of this feedback as well as the packaging and presentation of the insights. About Melio USA: • Competitive compensation packages: We strive to make each and every employee feel valued and appreciated., • The annual base salary range for this position is $70,000 - $85,000 with an with an additional bonus component, • Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA., • 401K matching and stock options: Feel the investment of working at a hyper-growth startup., • Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees., • Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it., • Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week., • Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!, • Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities. Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them. Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job opportunity, please do so directly on our careers page (or if you're here already, scroll down and apply now!). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. Prosper is here to change that. We deliver specialized mental health services for autistic adults, covered by insurance. We've helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Our outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. Prosper is growing 3x year over year and are at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. We're a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults. About the Role Our client experience team is crucial to making our clients feel supported day-to-day — managing all inbound phone, text, and email support. We believe in putting clients first, and that ethos runs through everything we do: every interaction is held to a high standard because the people on the other end of it deserve nothing less. As our Client Experience Manager, you will lead this team and own the function fully — hitting SLAs, building out triage structures, managing response quality, and establishing SOPs. When something breaks (e.g. a flagged spam number), you don't wait for someone to tell you how to fix it — you figure out what needs to happen, execute, and build the process that prevents it from happening again. This is a rare opportunity for someone who wants to do more than manage a function — you'll shape it. We're a startup, which means you'll report directly into senior leadership, have a real seat at the table, and build processes and team culture largely from the ground up. The ideal person for this role thinks like an owner. They're restless about quality and never satisfied with "good enough" when better is possible. They're comfortable in ambiguity, resourceful with tooling and systems, and they genuinely care about the clients this team serves. You Will • Own people management end-to-end. Run weekly 1:1s, performance reviews, hiring, and onboarding. Be the manager your team can rely on for clear direction, honest feedback, and real development., • Build and maintain a QA function from scratch. Create a systematic process for reviewing response quality, identify patterns in gaps, and coach the team toward consistently hitting a high bar., • Design and manage team structure. Establish triage tiers, own scheduling across holidays and volume changes, and make sure the team is set up to handle whatever comes in., • Drive continuous process improvement. Identify inefficiencies in workflows and tooling, quantify their impact, and fix them — whether that means building a lightweight solution yourself or writing and managing an engineering ticket to completion., • Create and iterate on SOPs. Document how things should work, monitor whether they're working, and update them when they're not. Build processes that are durable, not just functional., • Translate client patterns into upstream fixes. Spot recurring themes in client questions and complaints, and turn them into clear, data-backed recommendations for the product team — reducing the volume of issues the team has to field in the first place., • Stay ahead of operational issues. When something unexpected breaks figure out the fix and build the safeguard so it doesn't happen again.About you, • Bring 5–8 years of experience in client experience or support operations, including at least 1–2 years managing a team directly, • Fluent in support operations: SLAs, ticket workflows, triage structures, and help desk tooling — and you pick up new systems quickly, • Think and act like an owner — you don't wait to be told something is broken, and you're never fully satisfied with the current bar when better is possible, • Genuinely care about the clients your team serves, and let that shape how you set standards and develop your people, • NYC-based preferred; open to remote for the right candidate More about Prosper Health • Our culture is a unique mix of thoughtfulness, kindess, and high-performance. We take time to eat lunch together every single day in NYC, while also setting ambitious goals and holding ourselves accountable to them., • We always ensure that we integrate perspectives from experts in our space, including clinicians and autistic self-advocates., • Our team members come from places such as Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Stanford, Yale, Penn, Dartmouth, Northwestern, Vanderbilt, and more., • Here are a few of our favorite operating principles:, • Clients first - Our job is to solve real problems for our clients. Choose what makes life better for the client, even if it's harder for us. Never lose sight of the person on the other side., • Find a Way - We use ingenuity, scrappiness, and determination to bend the world to accomplish our goals. We're resourceful and do more with less., • Raise the Bar - We grow deliberately, by asking how things can improve and by giving and seeking feedback. We insist on the highest standards and keep pushing them higher., • Be a Good Person - Be kind, be honest, and make it fun to work here. Tell the truth even when it's uncomfortable. Treat people with respect and go out of your way to do nice things for your teammates.

Job Description📌 About Alpaca Health Alpaca Health is a business-in-a-box for autism care providers to launch, run, and grow independent practices. We help clinicians get in-network with insurance, find their first caseload of clients, and eliminate admin overhead with an AI-powered EHR. We believe the future of healthcare should be led by clinicians, not corporations, and are dedicated to helping clinicians become owners. We're growing fast, 30% MoM, and we're just getting started. Our top priority is helping clinician-entrepreneurs and families connect and thrive. Today, we operate in Texas and Colorado, but we’re excited to open up 4 more states in 2026. We’ve raised $12M+ from leading VCs including Core Innovation Capital, Adverb Ventures and South Park Commons. 🎯 Role: Customer Success Manager We are hiring a Customer Success Manager to help autism care practices succeed on the Alpaca platform. This role goes far beyond traditional customer success. It is about helping providers grow sustainable, high-quality, and revenue-generating practices. You will work closely with clinicians and practice owners to strengthen operations, decrease time-to-intake, and deliver higher-quality outcomes to more families. You will act as a trusted advisor, operator, and growth partner. This is a high-ownership role with direct impact on provider outcomes and company performance. What You’ll DoAct as a strategic advisor to providers Build trusted relationships with clinicians and practice owners. Diagnose practice challenges and develop actionable growth plans. Track performance metrics and ensure providers are progressing toward goals. Share best practices across the network to improve clinical and business outcomes. Improve product adoption and operational excellence Help providers use Alpaca’s tools effectively to run their practice. Surface workflow issues and collaborate with Product and Operations to improve systems. Translate real-world provider feedback into scalable playbooks and process improvements. Own outcomes, not just activity Measure success through provider growth, retention, and revenue performance. Prioritize high-impact work rather than routine check-ins or reactive support. Step into ambiguous situations and move them forward with urgency and structure. Drive practice growth and revenue outcomes Partner with clinicians to understand weekly billable hours and optimize utilization, scheduling, cancellations, etc. Identify operational bottlenecks across intake, scheduling, authorizations, documentation, and billing. Support providers in hiring, staffing planning, and scaling their services responsibly. 🧠 Who We’re Looking For Work incredibly hard. As a startup, the hours stretch beyond the traditional 9-5, especially as an organization that supports practices across time zones (including Hawaii) Think like owners and care deeply about real outcomes. Are comfortable working in fast-moving, high-accountability environments. Can turn messy operational realities into structured plans. Communicate clearly and build trust quickly. Are data-driven and comfortable working with performance metrics. Are ambitious and excited to grow into leadership roles as the company scales. NYC-based candidates preferred, but we are open to remote / hybrid candidates. 🚀 Why Join Direct impact on families and clinicians from day one. Real ownership over provider growth and network performance. Exposure to company-building across product, operations, and go-to-market. Fast learning curve and strong leadership growth opportunities. Compensation 💵 Competitive salary 📈 Meaningful equity 🏥 Health benefits 🏖️ Flexible PTO Compensation Range: $80K - $160K

Job DescriptionClient Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 – $125,000 + Equity/Benefits The Opportunity TechStaffers is partnering with a portfolio of New York's most innovative technology companies to scale their Client Success teams. We are looking for operationally-minded CSMs who want to be at the center of the "tech-to-client" relationship. In these roles, you are more than a relationship manager; you are a product advocate and a technical problem solver. You will work within early-stage and mid-market tech environments (SaaS, Fintech, AI) where you will own the end-to-end client lifecycle and directly influence the product roadmap through user insights. What You'll Do Onboarding & Implementation: Act as the technical lead for new clients, ensuring a seamless setup process and rapid time-to-value on the platform. Operational Excellence: Manage high-stakes workflows-such as data migrations, account configurations, and complex third-party integrations-with 100% accuracy. Frontline Advocacy: Be the primary technical touchpoint for a dedicated set of accounts, managing queries via email, Slack, and ticketing systems while maintaining strict SLAs. Product Feedback Loop: Collaborate closely with Engineering and Product teams to translate client pain points into actionable feature requests and product improvements. SME Status: Become a subject matter expert in the product's ecosystem, helping non-technical founders or stakeholders understand complex technical requirements. About You Tech-Forward: You are genuinely curious about how software works. You don't just report bugs; you try to understand why they happened. Hyper-Organized: You thrive in the "organized chaos" of a startup. You can juggle dozens of active tickets and long-term projects without missing a deadline. Resilient & Empathetic: You can lead a client through high-pressure situations with a calm, solutions-oriented demeanor. Agile: You are comfortable making judgment calls in ambiguous situations and can pivot quickly as the product evolves. Qualifications Experience: 2–4 years in customer success, technical support, or project management within a B2B tech or SaaS environment. Technical Literacy: Proficient with modern tech stacks (e.g., Salesforce/HubSpot, Zendesk, Pylon, Slack, and project management tools like Notion or Jira). Communication: Elite written and verbal skills, with the ability to explain technical concepts to non-technical audiences. Location: Based in or willing to relocate to New York City for full-time, in-person work.

Job Description At Fyxer, we’re not building a traditional Customer Success team - we’re building a high-leverage, commercial motion that turns relationships into revenue and support into strategic partnership. Our CSMs don’t just react - they lead. This is a hands-on role for a commercially-minded operator who thrives in ambiguity and is excited to build from zero. You'll work with our largest and most complex customers - and the ones with the most potential - to drive renewals, find expansion opportunities, and turn usage into value and value into growth. We’re looking for someone who was an Account Manager in a past life - someone who understands how to sell through success, multithread across an org, and turn commercial goals into long-term partnerships. What's on offer: Salary: $140,000 $160,000 year + bonus + equity + benefits Violaine Yziquel, our CCO, is the hiring manager This role is onsite in our New York office (4 days/week) -fully remote work is not available What Success Looks Like in This Role You’ll be at the frontline of our Customer Success motion - helping define it while actively delivering results. We don’t yet have all the tooling, playbooks, or workflows in place. You’ll help build them. And you’ll do that while making sure our biggest customers are supported, engaged, and growing. Success means: Renewals are a no-brainer because value is clear and relationships are deep Expansions happen regularly because opportunities are spotted and acted on Customers lean on us as strategic partners - not just vendors. Your Three Core Responsibilities Drive Retention and Expansion Across Strategic Accounts Own a portfolio of high-potential, high-complexity enterprise accounts Drive the full renewal cycle Multithread across stakeholders to ensure broad, embedded relationships Surface commercial opportunities through value-based conversations Build the Foundations of Customer Success at Fyxer Develop scalable, repeatable playbooks for success, renewal, and expansion Help shape our tooling and GTM tech stack - helping choose, implement, and evolve the right systems to support success at scale Define and refine KPIs and dashboards that help us track what matters most for our customers Be a Strategic Partner to Product, Sales, and Leadership Translate customer insights into product feedback and roadmap influence Collaborate closely with Sales on account planning and pre-to-post handoffs Bring a commercial lens to everything - always thinking about how success drives revenue What Our Ideal Candidate Looks Like 8+ years in Customer Success or Account Management, with a clear track record of owning revenue (renewals + expansion) Enterprise experience - you’ve navigated complex orgs, long sales cycles, and strategic conversations Commercially driven - you’re not afraid to talk numbers, push for value, and ask for the upsell Builder mindset - you’re energized by ambiguity and excited to help define a motion from scratch Excellent communicator - confident leading executive conversations, translating technical concepts, and managing internal stakeholders. Tooling savvy - you know your way around modern GTM tools and can help us choose and implement what works best Startup-ready - fast, flexible, and energized by change The application process Submit your CV (no need for a cover letter) We’ll review it An initial call with someone from the hiring team to review your experience and motivation for joining (30 mins) Customer case study with a panel (45 minutes) Meet more of the team (30 minutes) Our Culture Our culture is intentional. It stems from the fact we're in the race of our lives to reshape one of the largest AI opportunities that exist; email. There is only first or last. We're going to win by: An obsession around that fact that every second counts, we have to move fast with intensity and drive hard every day. It's on you. You have autonomy to own your outcomes. Never let it slide, be relentless in challenging yourself and others to strive for the best outcome. This culture is intense; it requires focus and discipline. So we’ll do everything we can to remove distraction, support your wellbeing, and reward your impact Compensation Range: $140K - $160K

Job Description Customer Success Manager | NY, NY | (OTE): $130,000 - $140,000 | Full-Time (on-site) About the Company Equal Access is partnering with a well-established, fast-growing technology company transforming operations within the hospitality and property management space. The organization supports large-scale short-term rental and boutique hospitality portfolios through a modern platform focused on smart automation, operational efficiency, and elevated guest experiences. Backed by strong investment and operating with a highly innovative, AI-driven culture, the company is currently rebuilding its core technology stack from the ground up, making this an exciting opportunity to join during a pivotal stage of growth and product evolution. About the Role The Customer Success Manager will be highly organized, customer-focused onboarding professional to guide new customers from contract through successful platform launch. This role is ideal for someone who thrives in fast-paced startup environments, enjoys simplifying complex workflows for customers, and actively leverages AI tools to improve efficiency, communication, and onboarding processes. You’ll play a key role in shaping the customer experience while helping build a scalable onboarding engine alongside a rapidly growing, AI-driven technology team. Key Responsibilities • Own onboarding from contract → go-live for new customers, • Lead onboarding calls: kickoff, configuration, training, and launch, • Build deep product expertise and guide customers through best practices, • Create onboarding project plans, checklists, and customer task timelines using AI-assisted tools to keep every engagement moving without manual overhead, • Capture detailed customer insights and surface them as structured, actionable feedback for the Engineering team using Claude and our internal tooling to synthesize patterns across accounts, not just anecdotes, • Partner with the Customer Success & Solutions Lead to iterate on onboarding processes, playbooks, and documentation, • Develop onboarding content (guides, videos, templates) faster and at higher quality by building with AI, not around it, • Monitor health signals and proactively remove blockers, • Ensure customers complete onboarding confident, trained, and ready to succeed Ideal Candidate • Thrive in fast-moving, high-growth environments where you build while doing, • Enjoy speaking with customers and can make complex concepts simple, • Organized, detail-oriented, and comfortable managing multiple customers at once, • Learn products quickly, especially technical workflows, • Reach for AI tools first you use Claude, Notion AI, or similar to draft, summarize, and systematize before doing anything manually, • Communicate clearly, directly, and proactively with customers and teammates, • Take ownership and don't wait for someone to hand you structure you build it, then automate it Required Skills & Experience • 1–3 years in SaaS onboarding, customer success, account management, consulting, or similar role, • Experience running customer meetings and guiding customers through technical setup, • Familiarity with CRM/CS systems (HubSpot, Intercom, Notion, Zendesk, etc.), • Comfortable using AI tools (Claude, ChatGPT, or similar) in your daily workflow for drafting communications, building documentation, summarizing calls, or automating repetitive tasks, • Bonus: you've used no-code or light-code tools (Zapier, n8n, etc.) to automate something in a past role, • Bonus: experience at a startup, • Bonus: experience in hospitality, property management, or related industries What Success Looks Like • Customers complete onboarding on time and clearly understand how to use the product, • Onboarding time-to-value decreases through your improvements including improvements you built with AI, • You and the CS Lead build the onboarding engine together, turning it into a repeatable, scalable motion, • Customers finish onboarding excited, confident, and positioned for long-term success, • Internal teams know exactly what's working and what needs to be improved because you communicate insights consistently and you use AI to make that communication faster and sharper Compensation • On-Target Earnings (OTE): $130,000 - $140,000, • Competitive base salary + uncapped commission, • Equity Ownership, • 401k match, • Health insurance, • Fully in-office role at our NYC headquarters Why EqualAccess EqualAccess partners with best-in-class organizations and supports candidates beyond placement. Every professional we place receives 3 months of post-hire coaching and career support, ensuring long-term success and growth

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Turn escalations into feedback loops that inform process improvements and product enhancements Process Design & Operational Excellence • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Build reporting systems that provide visibility into counselor utilization, escalation trends, and upsell success New Product & Vertical Launches • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Ensure backend systems, counselor training, and customer support are ready to scale with each new launch Upsells & Cross-Sells • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Track and optimize upsell performance as a key driver of revenue per student Student Feedback & Counselor Development • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall quality Team Leadership & Growth • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence firstWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Competitive compensation, performance upside, and a clear growth pathWhy you'll love Inspira, • Amazing people with a great vision and values, • Mission-driven team culture focused on student success, • Your work directly impacts the lives and careers of students across the globe, • Health, dental, and vision insurance, base plans 100% employer paid, • Flexible paid time off (PTO) and paid holidays, • 401(k) with company match For more information about our company, please visit our website: Inspira Education Group. Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionOur mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Reporting to the Senior Manager, Customer Success, the Payer Customer Success Associate (CSA) plays a pivotal role in ensuring the success and satisfaction of our valued health plan customers. Collaborating with the Head of Payer Customer Success and designated Payer Customer Success Managers, the CSA provides vital support to deliver exceptional service and uphold customer KPIs. This is a full-time, fully remote position on our team. Occasional travel for team events may be required. What you'll do: • Act as a support resource and secondary point of contact for assigned customers, working closely with designated Payer and Partner Customer Success Managers to ensure seamless service delivery., • Collaborate with the cross-functional teams to resolve customer issues and ensure a seamless customer and member experience., • Participate actively in customer meetings under the direction of the Payer Customer Success Managers, coordinating, supporting and addressing customer needs and concerns., • Assist in the creation and maintenance of project management documentation such as Gainsight and Asana Customer Dashboards, ensuring adherence to client deadlines, internal team SLAs, and providing regular updates to CSMs and customers., • Maintain accurate customer information in Spring Health Admin, including detailed notes and auditing to ensure precise setup., • Investigate and resolve member issues, collaborating with respective Payer CSMs on resolution steps and providing comprehensive, detailed follow up., • Track and maintain all cross-functional requests, i.e. reporting, marketing, invoicing, product/engineering, and clinical support requirements meticulously, ensuring timely delivery to the assigned CSM for action., • Compile Quarterly Business Review (QBR) slide decks by extracting data from Looker and other relevant sources, providing insights into customer performance, and contributing to the CSM's report narrative., • Coordinate the preparation and distribution of member marketing materials, including organizing customer events and attending Spring Virtual Events, where applicable., • Building relationships through collaboration across departments, including product, operations, data science, and marketing, to ensure a holistic approach to customer success., • Act as key support of the customer relationship continuity by managing incoming client requests, escalations, and updates in the account owner's absence, • Assists in coordinating transition planning, documentation, and communication to ensure minimal disruption to the customer support or member experience during account transitions, • Manage open tickets efficiently, ensuring deadlines are met and contributing to reporting updates and enhancements to drive overall team success., • Up to 15% travel time What success looks like in this role: • Response & Resolution Time: Acknowledge inquiries within 24 hours and resolve 90% of tickets within SLA., • Accuracy of Customer Records: Ensure 100% accuracy in Spring Health Admin updates across Payer & Partner Book of Business., • QBR & Reporting Completion: Deliver 100% of Quarterly Business Review decks on time in partnership with Payer CSMs., • Cross-functional Coordination: Complete 95% of assigned internal requests (marketing, invoicing, product, etc.) within deadlines., • Barrier Removal for Payer CSM Team: Proactively identify and resolve at least 90% of operational or administrative roadblocks to support Payer CSM efficiency. What you'll bring: • 2+ years of experience in customer-facing roles, preferably in the healthcare field., • Prior health plan experience is strongly preferred., • Proven experience presenting information to customers and adeptness at receiving and implementing feedback., • Bachelor's degree or equivalent work experience., • Exceptional organizational, presentation, and communication skills, both verbal and written., • Ability to adapt quickly to change, respond promptly to issues, and devise creative solutions., • Self-motivated, team-oriented individual with a strong desire to excel in a dynamic startup environment., • Commitment to continuous personal and professional growth., • Technical proficiency with tools and responsibilities such as SFTP, ticketing systems, project management, and data entry., • Proficient use of Google Suite with a keen interest in adopting and leveraging other software platforms to enhance customer success initiatives. The target base salary range for this position is $31.97 - $36.30 per hour, and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description About Prevail Legal A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings. By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team! About the Position: Prevail Legal is a leading legal technology company transforming how law firms manage depositions and litigation support through AI-assisted court reporting, real-time transcription, and streamlined deposition management. As a Customer Success Manager, you will serve as the primary relationship owner for a portfolio of law firm clients — ensuring they receive an exceptional, white-glove experience from onboarding through every session. This role sits at the intersection of client relations, session operations, and cross-functional coordination. You will act as the voice of the client internally and as a trusted advisor externally, with a direct impact on retention, expansion, and the overall Prevail client experience. Role Type: Full-Time Remote – U.S. Based Key Responsibilities: Client Relationship Management • Own a portfolio of law firm client relationships, serving as the primary point of contact throughout the client lifecycle, • Lead client onboarding, ensuring smooth adoption of Prevail's platform, workflows, and service standards, • Conduct regular business reviews and proactive check-ins to surface needs, address concerns, and identify growth opportunities, • Act as a trusted advisor by deeply understanding each client's litigation support needs and aligning Prevail's capabilities accordingly Session & Service Operations • Coordinate deposition session logistics in collaboration with the Operations team, ensuring all resources are confirmed and coverage is airtight, • Monitor session delivery in real time; escalate and resolve issues related to court reporters, videographers, interpreters, and support, • Step in as needed to assign resources, confirm coverage, or resolve job-related conflicts to protect client experience, • Oversee post-session processes, including transcript delivery, quality review, and follow-up communications Cross-Functional Collaboration • Partner with Operations, Sales, and the Transcript/Certification teams to ensure seamless coordination across the client journey, • Surface client feedback and recurring issues to internal stakeholders, advocating for product and process improvements, • Collaborate with the Dev team to communicate client-facing feature requests and platform updates, • Maintain accurate client data and session records within Prevail's case management and CRM systems Service Quality & Standards • Uphold and enforce Prevail's quality standards for all service partners including court reporters, videographers, and interpreters, • Identify performance trends and escalate service partner concerns through the appropriate channels, • Ensure compliance with client-specific preferences, transcript formatting standards, and SLA commitments QUALIFICATIONS Required: • 3+ years of experience in customer success, account management, or client services — preferably in legal, court reporting, or litigation support, • Demonstrated ability to manage multiple client relationships simultaneously in a fast-paced, deadline-driven environment, • Strong written and verbal communication skills with a professional, client-first presence, • Proven track record of problem-solving under pressure and resolving operational issues quickly and effectively, • Comfort working across cross-functional teams including Operations, Sales, and Development Preferred: • Experience with legal technology platforms, deposition management systems, and court reporting operations, • Familiarity with litigation support workflows including resources allocation and assignment, transcript certification, videography, and remote deposition technology, • Exposure to tools such as Reporter Base, CRM platforms, or case management software, • Bilingual candidates are a plus Benefits: • Comprehensive benefits plan including medical, dental, vision, 401(k), life insurance, and short-term disability, • Five weeks of PTO, all Federal Holidays, and Parental Leave, • Generous continued education allowance, • Employee stock option plan, • Remote-first environment, • Open, diverse, and respectful working culture Compensation: • The pay range for this salary position is $65,000 - 70,000/yr. However, the pay offered may vary depending on job-related knowledge, skills, and experience. Prevail Legal reserves the right to modify this job description to meet business needs. We can only hire US Citizens and cannot provide H1B Visa sponsorship. Prevail Legal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Job Description Customer Success Manager- Remote ABOUT THE ROLE: You'll be the go-to person for a portfolio of enterprise accounts, making sure every customer feels supported, informed, and set up for success. You'll keep things moving after calls, stay close to how each account is doing, and give the rest of the team a clear view of where things stand. The CSMs who thrive here are the ones who like to get ahead of things and bring a thoughtful, organized energy to everything they do. WHO WE ARE: HiddenLayer protects the world's most valuable technologies from adversarial AI attacks. We were founded by AI professionals and security specialists with first-hand experience of how insidious adversarial AI attacks can be to detect and defend against. Determined to prove that these attacks were preventable, the team developed a unique, patent-pending, productized solution to support organizations in accelerating their adoption of AI securely. Our dedication to innovation has been recognized by prestigious awards such as RSA's Innovation Sandbox Winner, CB Insights AI 100, CyberTech 100, and SC's Most Promising Early-Stage Start-up. WHAT YOU'LL DO: Customer Communication & Coordination • Manage ongoing communication across your portfolio: regular check-ins, status updates, and account emails., • Join customer calls, take notes, keep things on track, and make sure every action item is captured and assigned., • Own all follow-up after calls; track who owns what internally and make sure things actually get done., • Handle scheduling coordination so the rest of the team doesn't have to. Internal Operations • Keep Jira tickets current, correctly labeled, and moving., • Maintain accurate health notes and scores so the team always has a real view of account status., • Proactively keep the VP of Customer Success informed on account health, risks, and anything that needs visibility or escalation. Cross-Functional Collaboration • Work alongside the Solution Architect team during onboarding. The SA handles technical setup; you own the customer relationship and make sure nothing gets lost in the transition from Sales., • Partner with Technical Support Engineering on issues. Triage what comes in, route it to the right TSE, and own customer communication while it's being resolved., • Keep Account Directors informed ahead of renewals, flag at-risk accounts early, and surface upsell opportunities for them to run with. Be the source of truth on day-to-day account context. Onboarding & Adoption • Help new customers see value quickly. Onboarding doesn't end when the contract is signed., • Monitor product adoption and flag low engagement before it becomes a problem., • Own customer communication during escalations. WHO YOU ARE: • 5+ years in Customer Success or Technical Account Management at a B2B SaaS or cybersecurity company., • Experience managing enterprise accounts across technical and executive stakeholders., • Exceptionally organized, with a track record of keeping follow-ups and action items from slipping., • Strong written and verbal communication skills; clear customer emails, productive calls, clean internal handoffs., • Proactive, you stay ahead of accounts rather than waiting for customers to come to you., • Familiarity with tools like Jira or Salesforce is a plus., • Background in cybersecurity or AI/ML is a plus, but not required. WHY HIDDENLAYER? We're moving at (what feels like) the speed of light. HiddenLayer is a venture-backed company and recently closed a $50M funding round led by M12, Microsoft's Venture Fund, and Moore Strategic Ventures. Attracting and retaining the very best people is our #1 priority. That's why we offer our team best-in-class benefits, including: • Fully Remote: We are a completely remote global team. Though we're distributed, we are intentional about getting the team together a couple of times a year. We offer a generous stipend for your home office setup, annual upgrades to ensure you have a comfortable workspace and a monthly stipend for internet/phone expenses., • Comprehensive Health & Wellness Benefits: Better than your average startup healthcare benefits. With five options to choose from, of which are fully subsidized by HiddenLayer, we offer a variety of options to fit each person's needs. We also offer vision, dental, and 401k offerings., • Flexible Time Off: Enjoy unlimited and flexible time off for all salaried employees, in addition to 15 paid company holidays., • Commitment to Learning and Development: We support personal growth and education through a dedicated L&D fund that can be used for training, conferences, certifications and industry events., • Diversity, Equity, and Inclusion: We are committed to building a diverse team with individuals from various backgrounds, experiences, abilities, and perspectives, and we are proud to be an equal opportunity employer. To learn more about HiddenLayer visit HiddenLayer and follow us on LinkedIn or Twitter. HiddenLayer is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Job DescriptionEnterprise Customer Success ManagerFull-time Position About Us We are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives. Our cutting-edge platform empowers organizations to streamline their operations, enhance productivity, and drive innovation across their business units. As we continue to expand our client base and product offerings, we are seeking a talented and driven Enterprise Customer Success Manager to join our team. Position Overview As an Enterprise Customer Success Manager, you will play a crucial role in ensuring the long-term success and satisfaction of our high-value enterprise clients. You will be responsible for building and maintaining strong relationships with key stakeholders, driving product adoption, and maximizing the value our customers derive from our platform. This position requires a strategic mindset, excellent communication skills, and a deep understanding of B2B customer success principles. Key Responsibilities • Client Onboarding and Implementation: Develop and execute comprehensive onboarding plans for new enterprise clients, ensuring a smooth transition and rapid time-to-value. Collaborate with cross-functional teams to coordinate implementation efforts and address any technical challenges., • Relationship Management: Serve as the primary point of contact for assigned enterprise accounts, building strong relationships with key decision-makers and stakeholders at all levels of the organization. Conduct regular check-ins and quarterly business reviews to maintain engagement and identify growth opportunities., • Strategic Account Planning: Develop and maintain detailed account plans for each client, outlining goals, KPIs, and action items to drive adoption, expansion, and retention. Continuously monitor account health and proactively address any risks or concerns., • Product Adoption and Usage: Analyze product usage data and customer feedback to identify opportunities for increased adoption and value realization. Develop and implement strategies to drive feature adoption and showcase the full potential of our platform., • Customer Advocacy: Cultivate customer advocates within your portfolio, encouraging participation in case studies, testimonials, and referral programs. Facilitate knowledge sharing and best practices among clients to foster a strong user community., • Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies. Ensure a seamless handoff between sales and customer success teams for upsell and cross-sell initiatives., • Churn Prevention: Monitor customer health scores and engagement metrics to identify at-risk accounts. Develop and implement targeted retention strategies to address concerns and mitigate churn risk., • Product Feedback and Innovation: Gather and synthesize customer feedback to inform product development priorities. Collaborate with the product team to communicate customer needs and market trends, contributing to the product roadmap., • Reporting and Analytics: Prepare and present regular reports on account performance, customer health, and key success metrics to internal stakeholders and leadership. Utilize data-driven insights to inform strategic decision-making and resource allocation., • Industry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams.Qualifications, • Bachelor's degree in Business, Marketing, or a related field; MBA is a plus, • 5+ years of experience in customer success, account management, or consulting roles

Job Description Do you want to be a part of a one-of-a-kind deep technology team deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified Partner Success Manager to work closely with our core team. Verneek is a one-of-a-kind deep technology team and AI-native company—we don't just "add AI" to old software; we build from the ground up to solve the hardest problems in retail. When our founders started Verneek four years ago, AI was still a niche academic bubble. Despite the tectonic shifts in the public AI landscape since then, our founding conviction remains the same: the best path forward for society is to build AIs with deep domain expertise. Today, our expert AI agents have helped millions of consumers through partnerships with some of the largest global enterprises, turning human language into a holistic interface for everyday environments. We have proven that our platform not only delights users but significantly increases revenue and decreases operational costs for our partners. The Role: Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You will guide enterprise retailers through the cultural and operational shift of adopting AI-native workflows, acting as a bridge between cutting-edge technology and real-world execution. From day one, you will have an immediate impact on our mission by working closely with our founders to streamline strategic initiatives while overseeing project management and communication with our partners. This is a rare opportunity to learn first-hand how an executive team solves highly complex, interdisciplinary problems. Because Verneek is an early-stage startup, we move fast and learn constantly—there are no legacy obstacles in your way to making a significant impact every single day. At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Responsibilities • Strategic Relationship Management: Serve as the primary point of contact and "trusted advisor" for retail partner stakeholders. Deeply understand their unique business objectives and ensure our AI strategy aligns with their corporate vision. Oversee daily client operations in collaboration with executives., • Accelerated Implementation: Support the integration of our AI platform into the client’s existing tech stack. Navigate retail partner landscapes to identify key stakeholders, proactively clearing operational roadblocks and coaching partner teams to ensure high adoption of new AI-driven workflows., • Adoption & Optimization: Monitor AI model performance and user engagement metrics to proactively identify risks and expansion opportunities. Assist and communicate with executives in decision-making, program management, and operations. Improve current processes and optimize organizational procedures for efficiency and productivity., • Feedback Loop: Develop deep understanding of Verneek's product, and its evolving features. Gather meaningful feedback from the business owners and end users, helping to make Verneek's technology, product, and go-to-market motions more efficacious., • Value Realization & Growth: Conduct regular business reviews that move beyond technical jargon. Translate complex algorithmic outputs into clear stories of ROI, margin improvement, and operational efficiency, paving the way for positive long-term partnerships and expansion., • Strategic Business Development: Oversee a variety of strategic business development initiatives, from inception to successful execution, under the guidance of the executive team. Requirements • 7+ years of experience in a Client Service Management, Account Management, Business Management, Consulting, or an Executive role (i.e. managing multiple teams and leading strategic initiatives), specifically within SaaS or Retail Tech., • AI/Technical Literacy: You don’t need to write code, but you should be able to explain concepts like Machine Learning, Predictive Analytics, and Generative AI to a non-technical audience. You are also expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape., • "Retail Mindset": You understand that for a retailer, every second of downtime or every percentage point of margin matters., • Master of Business Administration (MBA) in finance or related fields, • Working knowledge of finance, book keeping, and contract and employment law, • Excellent written and verbal communication skills, • Strong project management skills, with successful track record on interdisciplinary communications, • Work authorization in US, • Domain Knowledge Preferred: A deep understanding of retail operations (e.g., merchandising, supply chain, or e-commerce). Benefits • Stellar medical, dental, vision, disability, and life insurance, • Daily private Chef lunch, curated to personal diets, • Transportation Benefits, • 401K matching contributions, • Flexible PTO, • Visa/Green Card Sponsorship, • Career growth support through sponsoring learning opportunities and mentorship About Verneek Verneek is an early-stage deep-tech AI startup, based in the NYC area, founded by a team of leading AI research scientists and backed by a group of world-renowned business and scientific luminaries. Our mission is to build the most helpful AI for anyone, anywhere, at anytime. We are obsessed with what we do and we have fun doing it. Read more about Verneek here: https://www.verneek.com/about-verneek and make sure to watch all our introductory videos and yearly recaps here: https://www.verneek.com/culture. Verneek Culture It’s often hard to put “culture” into words, perhaps you can get a visual sense of our culture here: https://www.verneek.com/culture. We all obsessively love what we do, care about each other, share all sorts of meals together, celebrate all kinds of events together, and work tirelessly with the excitement of making a difference through AI innovation. We are enjoying the journey, and going through all the ups and downs together. Although we have come a very long way in setting the foundations of our unique company, but we still have ways to go and you can help shape our culture! The core Verneek team plays a crucial role in further shaping the culture of the company moving forward. We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its lasting impact. Annual Salary Range: $40K-$200K

Job DescriptionAbout Us Versana is an industry-backed fintech on a mission to improve the syndicated loan market. By digitally capturing agent banks’ data in real time, Versana provides unprecedented transparency into loan- level details and portfolio positions—bringing efficiency and speed to the entire market. Through our platform, participants can be confident they are accessing the market’s most credible source of deal information. About You We are looking for an experienced Client Support Manager who is eager to make a meaningful impact. This role balances people leadership with hands-on ownership of inbound requests and escalations. You will lead the day-to-day customer support function, including monitoring and triaging tickets, resolving client issues within agreed service levels, establishing best practices, tracking and reporting support metrics, and continuously improving the tools and processes that power the team. Key Responsibilities • Build, manage, and mentor the client support team, fostering a culture of excellence and accountability, • Define and maintain processes for responding to client requests; coordinate with internal and external teams to drive timely resolution • Serve as the primary escalation point for complex client issues; remove blockers and support the team through resolution • Configure and optimize support tools and systems to ensure efficient team operations, • Proactively monitor the production platform and support queue; analyze support metrics to identify trends and implement improvements • Develop and deliver regular reporting and insights for the management team, • Set team goals and coach the team to meet or exceed service-level targets (response time, resolution time, and quality) • Own and enforce support standards, including response and resolution SLAs and escalation procedures • Triage, categorize, and prioritize client issues to ensure timely routing and resolution, • Partner closely with Versana Product and Technical teams to resolve client issues and drive product and process improvements Must Haves • 3–7 years of experience leading and scaling a customer/client support team, • Experience with ticketing systems, workflows, and SLA-driven support operations, • Knowledge of financial products and markets, or experience in a fintech environment, • Experience supporting a SaaS product in a technical support environment; comfortable with technical terminology and troubleshooting • Comfortable working in a fast-paced startup environment with changing priorities, • Hands-on leader who can balance team management with direct client support work, • Ability to manage multiple priorities and partner effectively with cross-functional stakeholders, • Excellent interpersonal skills and active listening, • Strong verbal and written communication skills, • Client focus and empathy, • Independent self-starter who can execute with minimal supervision, • Proficiency in Microsoft Office Suite Nice to Haves, • Understanding of relational databases and experience with SQL queries, • Experience with Zoho, Zendesk, or similar ticketing systems We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Summary Customer Activation Manager Warp Full-time In-Office | New York, NY, United States About the Role You own the entire customer journey from signed contract through successful onboarding and graduation. Every new customer activation flows through this role, which means you directly shape the first experience every Warp customer has with the product. Success is measured against a 90%+ activation rate and KPIs, including time to first payroll and onboarding graduation rate. You'll calibrate your approach by company size, run structured implementations across startups and 200+ person companies simultaneously, and work cross-functionally with Engineering, Tax Ops, and Customer Success to ensure no customer falls through the cracks. What You'll Own Own end-to-end customer onboarding from signed contract through graduation, with clear handoff criteria to Account Management Execute tiered onboarding tracks calibrated to company size: lightweight self-serve for small accounts, structured multi-stakeholder implementations for mid-market and enterprise Drive first payroll on the first eligible pay cycle, ensuring data migration accuracy, tax registrations, and bank verification are complete Certify graduation: confirmed stakeholder engagement, post-go-live training, and feature adoption appropriate to customer setup Manage a portfolio of concurrent implementations with precision: proactive outreach, clear timelines, zero dropped handoffs Partner cross-functionally with Engineering, Tax Ops, and Support to resolve go-live blockers and custom setup needs . Own and continuously improve the onboarding playbook: templates, escalation paths, and graduation criteria Must-Have 3+ years in implementation, customer success, or project management in B2B SaaS with measurable onboarding or activation KPI ownership Project management DNA: organized, process-driven, and calm under pressure juggling multiple concurrent implementations Experience with payroll, HR tech, or fintech products; you understand the stakes of a missed pay cycle Ability to calibrate your approach by company size: recognize that a 5-person startup and a 120-person company need fundamentally different onboarding motions High agency and bias for action: you move without waiting to be unblocked Nice-to-Have Familiarity with HRIS systems like Rippling, JustWorks, Gusto, or other payroll platforms Experience at an early-stage or high-growth company where the playbook was still being written Track record owning implementation or onboarding metrics end-to-end with specific numbers attached Background in fintech, B2B SaaS, or broader implementation-heavy roles beyond payroll Benefits & Perks Performance spiffs Competitive Equity

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. What You'll Do: Own delivery end-to-end: Take customer projects from scoping through launch, managing scope, timelines, and stakeholder communication across a range of project sizes and urgency levels. Act as a mini-PM: Clarify requirements, define scope, set milestones, and drive execution across internal and external stakeholders. Hold customers and teammates accountable to commitments. Translate customer needs into solutions: Partner with customers to understand their workflows, data, and operational realities, then map those needs to what Tabs can deliver — through existing functionality, creative configuration, or new builds. Partner with product and engineering: Identify gaps, escalate issues, and collaborate on solutions when out-of-the-box functionality isn't enough. Document learnings to inform the product roadmap. Investigate and resolve customer issues: Operate in an FDE-style capacity when needed — digging into customer environments, third-party tools (ERPs, CRMs, payment and tax vendors), and edge cases to unblock progress. Manage stakeholders: Build trusted relationships with customer-side operators, finance leaders, and system admins. Keep all parties aligned on priorities, risks, and next steps. Document and scale: Capture learnings, patterns, and playbooks so the team gets faster and sharper with every project. Who You Are: You're a proactive self-starter who thrives in ambiguity and doesn't wait for perfect requirements to move forward. You're resourceful and pragmatic — you gather context quickly, make reasonable assumptions, and find ways to unblock yourself and others. You communicate clearly across audiences, whether that's a finance leader at a customer, an engineer on your team, or a CS partner trying to keep a customer happy. You balance customer expectations with internal realities and build trust on both sides. You're a strong problem-solver and project manager who anticipates challenges, weighs tradeoffs between speed and quality, and drives projects to completion. You're systems-minded — comfortable reasoning about how pieces fit together, where edge cases live, and what could break — even if you're not the one writing the code. Above all, you're impact-driven and care about shipping outcomes that work for real users. Experience: 3+ years in implementation, solutions, customer onboarding, technical project management, or a similar customer-facing role at a startup or fast-paced SaaS environment. Demonstrated ability to scope and drive projects end-to-end in ambiguous environments, working with imperfect requirements and tight timelines. Strong technical acumen — able to assess a customer's stack, reason about APIs, data flows, and integrations, and design workflows that hold up in production. You don't need to be an engineer, but you should be comfortable working closely with them. Excellent cross-functional communicator with experience managing customer relationships and internal stakeholders simultaneously. Nice to Have: Familiarity with SQL, Python, or confidence picking it up quickly. Light Python experience, or willingness to learn enough to be self-sufficient on lightweight tooling. Experience working in or alongside finance, accounting, or B2B operations workflows. Exposure to ERPs, CRMs, or payment/tax systems (e.g., NetSuite, Salesforce, QuickBooks). Advanced spreadsheet skills (Google Sheets / Excel). Prior FDE or forward-deployed style experience investigating live customer environments. Perks and Benefits (Full-time Employees) Competitive compensation and equity Unlimited PTO Up to 100% employer covered monthly healthcare premium (medical, dental, vision) Lunch provided via Sharebite, plus dinner for any later in office days. Parental leave up to 12 weeks Tax free commuter and parking benefits Voluntary insurances (Life, Hospital, Critical Illness, Accident) Employee Assistance Program (Rightway) Free One Medical Membership 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $100K - $136K

Job Description Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California with team members located across the globe. Learn more at bitwarden.com. Bitwarden is expanding its sales footprint and is looking for a Mid-Market Account Executive based in the U.S. We are seeking an energetic and motivated sales professional with strong sales skills and channel experience to join our team. The ideal candidate will have 4-8 years of new account or business development experience with a proven track record of engaging the Partner ecosystem to drive success. In your role, you will be responsible for achieving an assigned quota number while also managing lead flow, closing deals, recruiting partners and developing geographical go to market plans. RESPONSIBILITIES • Effective prospecting and lead management building a 3-5X pipeline within your territory, • Predominant focus on closing business in companies with between 51 and 1000 employees, • Managing and reporting a sales pipeline within our CRM, bringing the visibility of the revenue accurately, quarterly, • Territory planning and any sales support required, • Focus on activities and opportunities delivering short term and long-term revenue, • Effective and regular networking to attract and influence Partner sales and grow our Partner relationships, • Use your existing relationships to recruit and onboarding new partners, get them to agree to engage in proactive demand generation activities, • Maintain a regional partner plan mapping partner strengths (customer relationships, vertical focus, technology specialty) to accounts and target opportunities, • Track and manage lead flow both inbound and outbound between partners and the Bitwarden Sales team. Proactively communicate with Bitwarden sales leaders on the channel pipeline and forecast, • Work closely with marketing to deliver marketing events/programs/campaigns that create interest and awareness among partners' customers. Build and execute joint partner business plans with measurable success, • Set financial goals for focus partners and ensure goals achievement, • Drive multiple key channel initiatives in parallel across technical, professional services, and sales WHAT YOU BRING TO BITWARDEN • Located in the U.S., • Bachelor's degree or equivalent work experience, • 4-8 years of outside high-tech IT sales experience. IT security product experience is desirable but not mandatory, • Experience at a startup or pre $100M revenue company is desirable, • A proven track-record of driving continued partner growth and revenue, • Knowledge and strong relationships with SMB and SME focused resellers and MSP partners within a multistate region will be necessary, • Ability to drive influence and build effective relationships with decision makers across all levels of partner organizations, • Motivated and focused self-starter with strong leadership skills who can multitask, work independently or within a team, • Exceptional communication skills including listening, writing and public speaking., • Can work in a fast paced, start-up environment, • An avid channel leader who knows how to teach, enable and motivate partners to find and close business, • Relationships and strong relationships with top VARs and Integrators, • Must demonstrate a consistent track record of achieving annual quota targets while providing specific details on key customer wins, • Possesses a competitive attitude, strong work ethic and thrives in a fast pace, high growth and matrixed organizational environment, • Positive history of collaborative selling, • Must be a proficient user of CRM tools and other Gsuite and MS Office tools WHAT TO EXPECT IN THE INTERVIEW PROCESS Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages: • Screening call with our Recruiting Manager, • Interview with our CSO, • Interview with our Head of Sales Enablement, • AE Roleplay Interview, • Final Interview with our CEO, • Reference Checks A FEW REASONS TO WORK WITH US • Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone––from our friends and family to the world's largest organizations., • Become an expert in a growing market. You'll get immersed in the prominent technology markets of security and open source software., • Learn and grow professionally. Embrace the opportunity to build up your demand generation and product-led growth expertise in a fast-growing startup., • We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world. In the United States, the starting base compensation range for this role is $55,000 - $100,000, plus uncapped variable compensation. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.

Job Description Company Overview Mantra Health is an award-winning digital mental health provider on a mission to make evidence-based care more accessible to students. We partner with colleges and universities to offer comprehensive virtual mental health services, including therapy, psychiatry, 24/7 crisis care, emotional wellness coaching, and self-care content, plus Beacon, our first-of-its-kind persistence intelligence platform. Our technology solutions integrate seamlessly with campus health systems to improve student well-being and graduation rates. Recognized as a leader in digital mental health, Mantra Health was named a Rising Star by the UCSF Digital Health Awards and won Juniper Research's Gold Star for Best Digital Therapeutic Solution. Today, our programs support more than 1.3M students across 150+ campuses, including Penn State, MIT, and Miami Dade College. We've raised over $34m from leading investors, and we're looking for ambitious, talented, action-oriented individuals to join us in shaping the future of student mental healthcare. Opportunity for Impact We are seeking a Sales Manager (Player-Coach) to scale our higher education go-to-market team, strengthening pipeline creation, deal execution, and team performance as we grow. This role is a two-phase leadership position: you will carry a personal quota for one complete sales cycle to build credibility and product fluency, while leading the team through pipeline reviews, CRM discipline, structured opportunity inspections, and hands-on deal coaching, and support the team's core operating rhythms (weekly team meetings, trainings, and accountability practices) in close partnership with the VP of Revenue. After that initial phase, you will transition into full-time people management, owning day-to-day team leadership, coaching and developing reps, addressing performance gaps, strengthening cross-functional alignment with Marketing and Product, and driving overall team performance, pipeline hygiene, opportunity strategy, and forecast accuracy while building a high-performing sales culture that scales. In the second phase, you will scale the team by recruiting and hiring top sales talent. This position also offers a unique opportunity to build and scale the higher-ed GTM engine at a pivotal moment, shaping how Mantra shows up in the market, directly influencing student access to care through the partnerships you close, and seeing the impact of your work in revenue, retention, and campus outcomes. What You'll Do • Own and execute (a reduced) quota: Run a full end-to-end sales cycle in the higher-education market, from outbound and discovery through close and handoff, building deep product fluency and buyer insight., • Drive pipeline hygiene and forecasting: Lead weekly pipeline reviews, ensure strong CRM discipline, improve deal velocity, and deliver accurate forecasts with clear risk and next steps., • Coach and develop the team (player-coach): Provide structured opportunity inspections, feedback, and enablement that raises rep performance while you are actively selling., • Build durable operating rhythms: Establish and scale the team's daily and weekly processes, accountability practices, and cross-functional alignment with Marketing, Product, and Revenue leadership., • Use AI to increase selling and coaching effectiveness: Leverage Gong and Salesforce AI insights to summarize calls, flag deal risks, capture coaching moments, and reduce manual admin so the team spends more time on high-quality prospecting and deal execution. Who You Are • Clear and direct communicator: Communicates with clarity, listens well, and sets expectations early. Gives candid feedback with empathy and follows through., • Self-starter with strong ownership: Takes responsibility for outcomes, not just tasks. Leads by example, stays organized, and reliably closes loops., • Comfortable with ambiguity: Stays calm in fast-changing environments, learns quickly, and can flex between hands-on execution and leadership as priorities shift., • Team-first partner: Builds trust across functions, aligns stakeholders, and balances advocacy with collaboration to get to the best outcome., • Sales Coach & Performance Bar Raiser: Raises performance through structured opportunity inspections, coaching conversations, and ongoing accountability., • Sales Leadership & Team Building: Builds durable operating infrastructure and a culture of high standards, low ego, and continuous improvement., • Complex Sales Execution: Runs and closes complex, multi-stakeholder higher-ed sales cycles from discovery through procurement, building credibility and deep buyer insight., • Pipeline Management & Forecasting: Drives pipeline hygiene, strong CRM discipline, and accurate forecasting with clear deal risks and next steps. Must-Have Qualifications • 8+ years in SaaS or technology sales., • 5+ years selling into higher education (Student Affairs, Student Success, Wellness, or related departments)., • 1-2 years in formal or informal leadership capacity (player-coach or frontline sales leader)., • Startup or growth-stage company experience., • Proven ability to close complex, multi-stakeholder deals in the high six-figure ACV ranges., • Strong CRM discipline (Salesforce preferred) and a track record of forecast accuracy., • Demonstrated alignment with Mantra's values, including leading by example and building accountability systems that help a team thrive. Preferred Qualifications • Higher Education or EdTech domain depth, including experience selling to senior institutional buyers (VPs, CIO, CISOs, Provosts, Presidents, Chancellors)., • Experience with tools like Gong and a demonstrated ability to use AI such as Claude and Starbridge to improve prospecting, deal prep, and coaching effectiveness., • Familiarity with student success, wellness, retention, institutional research or institutional data platforms. Why Chose Mantra • Impactful Opportunity: Build and scale Mantra's higher-ed go-to-market engine at a pivotal growth stage, and directly expand access to evidence-based mental healthcare for students through partnerships you help close., • Professional Growth: High ownership and close partnership with Revenue and cross-functional leaders, with exposure to strategy, messaging, forecasting, and team development as you transition from carrying quota to full-time people leadership., • Collaborative Culture: Join a mission-driven, distributed team that values direct communication, low ego, and learning. Work closely with Marketing, Product, and Customer Success to improve how we show up in the market and serve campus partners., • Career Advancement: Clear path to broader sales leadership scope as the team scales, with opportunities to shape operating rhythms, coaching systems, and AI-enabled workflows that increase performance across the org. Compensation & Benefits Compensation: The base annual salary for this role is $140,000. In addition to base salary, this role is eligible for commission in line with the Company's sales commission structure. Final compensation is determined by factors including experience, location, and skills. At Mantra, our distributed team is our secret sauce that allows us to support our mission everyday. We're collaborative, empathetic, and curious. We take time to celebrate our wins and learn from our mistakes. Each full-time employee at Mantra enjoys: • Stock Options, • Medical, vision, and dental coverage for employees, spouses, and dependents, • 401(k), • Flexible work location, • Generous personal time off, sick days, jury duty days, and bereavement. Three week sabbatical and $3,000 stipend after five years of continuous full-time employment, • Inclusive parental leave, equal for all parents, • $1,000 new-parent mental wellness benefit, • Commuter card, if you commute, • Access to One Medical, • Healthcare & Dependent Care FSA and HSA Mantra health is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Protect Your Information: Mantra Health has been made aware of fraudulent recruitment activities where individuals pose as our hiring team. Please note that all official communications will come from an @mantrahealth.com email address. Click here to learn more.

Job Description Engineering Manager **if interested please send a resume to: rick@ingenium.agency About Us We are a newly formed technology company spun off from a major multinational mass media company. We are modernizing a portfolio of inherited systems with speed, purpose, and innovation. Our culture is entrepreneurial, agile, and focused on delivering business-centric solutions using modern platforms and lean engineering practices. Role Overview We are seeking an Engineering Manager who is passionate about leading teams, delivering impactful solutions, and fostering a collaborative culture. This role is ideal for a hands-on leader who thrives in startup-like environments, embraces SaaS and low-code/no-code platforms, and enjoys working closely with product and technology partners to drive business outcomes. Key Responsibilities • Team Leadership: Lead and support a team of engineers delivering scalable, secure, and business-aligned solutions. Provide coaching, feedback, and growth opportunities for team members., • Delivery Excellence: Ensure high-quality execution of engineering projects with a focus on speed, reliability, and customer impact., • Platform Adoption: Support the use of SaaS and low-code/no-code platforms to accelerate delivery and reduce custom development., • Stakeholder Collaboration: Partner with product managers, architects, and other technology leaders to align priorities and ensure successful delivery., • Technical Oversight: Promote sound engineering practices within the team and support strong design and implementation in collaboration with architects., • Agile Delivery: Facilitate sprint ceremonies, ensure backlog health, remove obstacles, and help the team continuously improve., • Culture Building: Create a collaborative, innovative, and purpose-driven team environment. Required Qualifications • 7+ years of experience in software engineering, with 3+ years in engineering management., • Proven track record in software development with exposure to modern cloud-native and traditional programming languages (e.g., TypeScript, Python, Go)., • Experience leading teams in fast-paced, agile environments., • Strong knowledge of architecture patterns (modular design, SOLID principles, micro-frontends, Microservices etc.)., • Understanding of cloud-native architectures and modern development practices., • Exposure to GenAI, SaaS platforms, and low-code/no-code tools., • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams. Preferred Qualifications • Familiarity with modernizing legacy systems and integrating with modern platforms., • Exposure to serverless technologies, distributed systems, or DevOps practices., • Experience in media, entertainment, or digital platforms is a plus., • Understanding of startup or growth-stage environments. Why Join? • Be part of a growing leadership team shaping the future of a new tech company., • Lead high-impact initiatives with visibility to senior leadership., • Work in a culture that values innovation, speed, and purpose-driven engineering., • Grow as a leader while contributing to transformative projects.

Job DescriptionWelcome to Fi. We’re a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a pet parent. The pet industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning. The most exciting aspect of our work? Bridging the communication gap between pets and humans. Imagine a world where everyone knows how their pet feels in real time and how to keep their best friend in good shape. That's the future we're building at Fi. If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the “impossible,” or as we call it here “let me find a way,” to redefine the future of pet ownership together. Fi is looking for an Accounting Manager! Fi is looking for an Accounting Manager to own all revenue and sales-related accounting functions across hardware, subscriptions, and international sales. You'll ensure GAAP compliance across our diverse revenue streams while building scalable systems that can keep pace with our growth. You'll work hand-in-hand with Sales, Product, and Data to design accounting infrastructure that adapts as we launch new products, enter new markets, and scale globally.What You'll Do: • Analyze deal structures and contracts to determine proper GAAP revenue recognition treatment (ASC 606)., • Own the monthly revenue close process across all channels and geographies., • Collaborate with the Data team to ensure accuracy across revenue systems (ERP and data warehouse)., • Design and implement automated audit controls to validate data and identify discrepancies., • Build systems that adapt to evolving products, markets, pricing models, and revenue streams., • Ensure sales tax and VAT compliance across all jurisdictions., • Automate manual tax filings to improve efficiency., • Manage relationships with external tax consultants for income tax compliance., • Partner with Product, Data, and Engineering to configure systems for launches, promos, and new offerings., • Manage subscription SKUs, coupons, payment processing, disputes, and dunning., • Serve as liaison between Finance and go-to-market teams.What You'll Bring:, • 6+ years accounting experience, including revenue accounting, • Strong understanding of ASC 606 revenue recognition, • Experience with sales tax/VAT compliance and multi-currency accounting preferred, • Proficiency in accounting systems and payment platforms (QuickBooks, Stripe or similar), • Advanced Excel/Google Sheets skills; SQL a plus, • CPA or working toward CPA preferred, • Subscription/SaaS and international experience idealWhy You'll Love Us:, • Time to Recharge: Enjoy flexible PTO to take the breaks you need., • Top-Notch Health Coverage: We’ve got your back (and teeth and eyes) with full medical, dental, and vision insurance., • Wellness Perks: Free access to One Medical, Kindbody, and Talkspace to keep you feeling your best., • Dog-Friendly Office: Bring your pup to work — they’re part of the team, too., • Give Back to the Pups: Make tails wag with a $500 annual donation to a dog charity of your choice through our BarkBack Program., • Free Fi Membership: Your furry best friend(s) get all the benefits of a Fi collar, on us!, • Love for Friends + Family: Share the Fi magic with loved ones through our gifting program.The anticipated base salary range for this position is $125,000–$150,000. Actual compensation will vary based on multiple factors, including skills, experience, market conditions, and role scope, which may evolve during the hiring process. As a fast-growing Series B startup, Fi evaluates compensation opportunistically to align with the right candidate. This role is also eligible for equity compensation.Fi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fi makes hiring decisions based solely on qualifications, merit, and our needs at the time.

Job Description The Company A Series B fintech with their product already live. The funding is in, and the team is now scaling the people who build it. This is the moment before things get big, which means whoever joins now helps decide how this company hires for years to come. The Role This is the first dedicated recruiting hire, not a seat inside an established machine. You will own technical hiring end to end and build the function from the ground up: the sourcing strategy, the interview process, the scorecards, the data that tells everyone whether it's working. You will partner directly with engineering and company leadership, with no layers between you and the people making decisions. If you have spent your career running someone else's playbook, this is not that. You write the playbook here. Location: New York City, hybrid. What You Will Do • Own full-cycle technical recruiting, from sourcing through close, across engineering, data, and AI roles, • Build the hiring infrastructure from scratch: sourcing playbooks, scorecards, interview loops, and the ATS configuration behind them, • Set and protect the talent bar while moving fast, hiring quality people in volume without letting standards slip, • Track the funnel with real numbers, conversion rates, and pipeline analytics, and use them to fix what isn't working, • Coach hiring managers and push back on leadership when the process or the bar needs defending, • Tell candidates a story about this company that makes strong people want to leave their current job for it What You Bring to the Table • 5+ years of full-cycle recruiting, with 3+ years owning technical pipelines (engineering, data, AI/ML, infrastructure), • Experience as the first or one of the first recruiters at a recognizable startup, where you built the function rather than inherited it. This is the core requirement and the thing that matters most, • A track record of closing strong candidates and a specific story about what made one of them exceptional, • Proof you can build systems, not simply fill reqs: scorecards, sourcing strategy, ATS setup (Greenhouse or Ashby), funnel reporting, • Comfort with data: you know your conversion rates and you use them to make decisions, • The judgment to manage senior stakeholders and the spine to disagree with them when you're right, • Based in New York City What You Will Get • Base salary of $140,000 to $200,000, depending on experience, • A role with real ownership, where you build the hiring function instead of maintaining one Hiring process: 5-steps: a screening call, followed by interviews with the hiring manager and company leadership. We work with companies that care about building respectful, inclusive teams where people can grow, contribute, and feel supported. If you have questions at any point, we are here to help you move through the process with confidence.

Job DescriptionOur Company Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. The Role We are hiring a Marketing Operations Manager to join our growing team. In this role, you’ll play a key role in supporting our Marketing team by owning and optimizing our marketing tech stack, driving campaign execution, and delivering actionable insights across the funnel. This role sits at the center of Marketing, Sales, and RevOps – partnering closely with the Head of Marketing, CRO, and RevOps to power an efficient, data-driven GTM engine. If you enjoy living inside tools, building systems that scale, and turning data into decisions, this role is for you. Your responsibilities will include: Own onboarding, implementation, and ongoing optimization of the marketing tech stack – primarily HubSpot and Outreach Build and maintain dashboards and reporting for key marketing metrics (MQOs, conversion rates, campaign performance, funnel metrics) Manage campaign infrastructure, workflows, automation, and CMS within HubSpot Build, launch, and manage multi-channel marketing campaigns in partnership with the Marketing and Business Development teams Continuously analyze campaign performance and optimize for conversion and pipeline impact Support target account list development and define target addressable markets Ensure systems are fully integrated, scalable, and operating as a “well-oiled machine” Help align marketing efforts with revenue goals and sales priorities What We’re Looking For 4 - 6 years of experience in Marketing Operations, Growth, or a similar role Deep hands-on experience with HubSpot and Outreach Proven track record of running and optimizing marketing campaigns end-to-end Strong analytical mindset - comfortable owning metrics, reporting, and performance tracking Experience working cross-functionally with Marketing, Sales/BDR, and RevOps teams Ability to thrive in a fast-paced environment (startup or high-growth experience is a plus, especially Series B or similar stage) Eagerness to learn, contribute, and thrive in a fast-paced environment A proactive, “roll-up-your-sleeves” attitude – you enjoy taking initiative and wearing multiple hats A Note about us: Most of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, move quickly, and deliver exceptional service to our clients. For select roles, we are also open to candidates based in Boston. If a role is open to Boston, it will be listed explicitly in the job location. We encourage applicants who are located in or open to relocating to the listed location to apply and join us in this hands-on, collaborative environment Some perks of working for Arch include: Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. Great office: Our new home at 199 Water Street gives us a beautiful, energizing space to come together as a team, collaborate more easily, and keep building the next chapter of Arch. Lunch is on Us - We’ll keep the team fueled with lunch in the office, whether you’re catching up with teammates, talking through an idea, or just taking a well-earned break. Compensation Range: $112K - $135K

Job Description Who We Are: Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 380+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: We're seeking a Product Manager, New Assets to own one core sub-surface of Alpaca's trading product area end-to-end - a new asset class (MMFs, Global Stocks, FX, Options) or an ancillary trading product (overnight, commission models, margin, IPO, FIX). Partners and developers are your primary customers; you ship API-driven trading capabilities that they actually adopt. This role sits at the intersection of market structure, regulated trading execution, and developer experience. You'll go deep on one part of the trading stack, shipping at production cadence in parallel with compliance, legal, and broker-dealer operations. You'll work closely with engineering, broker-dealer operations, market structure / execution, compliance, legal, partnerships, and the other PMs in the trading area. Success is measured by partner adoption and production usage of your surface - not by ship dates or volume of documentation alone. Things You Get To Do • Own one core trading sub-surface end-to-end (a new asset class or an ancillary trading product) - drive prioritization, API design, and rollout inside your surface., • Run discovery with partners and prospects against real integration constraints, translate findings into a sequenced backlog for your surface, and push back on requests that don't fit the platform without over-promising., • Ship to production at the cadence of a high-growth platform - write clear PRDs, align with engineering on API contracts, and produce documentation partners can implement against., • Partner with compliance, legal, and market-structure / execution teams on product decisions that touch licensing, trading rules, best execution, and venue connectivity - comfortable shipping in parallel with them in a regulated environment., • Improve operational efficiency in your surface - exception handling, partner-facing tooling, automation of repetitive ops - and own the metrics., • Track adoption beyond GA - trading volume, order success rate, partner activation, partner-reported blockers - and iterate on docs, SDK ergonomics, and rollout sequencing until your surface is actually being adopted., • Report timely and accurately on product status and results to internal and external stakeholders, including partners. Who You Are (Must-Haves) • 5+ years of experience in Product Management, Engineering, Consulting, or starting a startup - preferably in equities, options, FX, money market funds, or other regulated trading / brokerage infrastructure., • Demonstrated depth on at least one trading surface - an asset class (MMFs, Global Stocks, FX, Options), execution / order management, margin, FIX, or another core trading capability - shipped to production scale., • Experience shipping B2B / developer-facing products: SDKs, APIs, partner integrations where developers and partners are the primary customer, not just end users., • Comfort shipping in parallel with compliance, legal, and market-structure teams in a regulated environment., • Experience analyzing data using SQL and a relevant BI tool., • Bachelor's degree in computer science, engineering, finance, or equivalent., • Business acumen to weigh stakeholder, tech feasibility, time, and budget tradeoffs. Who You Might Be (Nice-to-Haves) • Direct broker-dealer or institutional brokerage experience - Schwab, Fidelity, IBKR, Apex, Drivewealth, or correspondent-clearing equivalents., • Familiarity with the B2B2C correspondent / broker-as-a-service model - partners as primary customers, end retail customers downstream., • Direct experience shipping a non-US trading product (Global Stocks, FX, regional venues) or a complex asset class (Options, MMFs)., • Experience with US market structure and regulatory frameworks - Reg NMS, Reg SHO, FINRA / SEC rules around best execution, FINRA OATS / CAT., • Familiarity with FIX protocol, OMS / EMS systems, smart order routing, or venue / liquidity-provider integrations., • Background in broker-dealer trading operations (exceptions, trade breaks, regulatory reporting) and automation opportunities., • AI-native PM workflow - recurring use of tools like Cursor, Claude, ChatGPT, NotebookLM, or custom agents in PRD drafting, customer-call synthesis, data exploration, and prototyping.How We Take Care of You:, • Competitive Salary & Stock Options, • Health Benefits, • New Hire Home-Office Setup: One-time USD $500, • Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. 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Job DescriptionWho we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place.If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD. Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.We're looking for: • A Sales Manager to lead and scale our team of Account Executives, responsible for driving growth across Nitra’s financial tools and medical supply marketplace. You’ll manage a team focused on outbound sales to healthcare providers—primarily medspas, private practices, and clinics—ensuring they understand and adopt Nitra’s fintech offerings and supply procurement solutions., • This is a 100% in-person role based in either NYC or DC. You’ll own pipeline performance, team coaching, and strategic execution, reporting directly to leadership and helping shape our go-to-market approach.Your responsibilities will include:, • Hire, train, and manage a growing team of Account Executives to meet aggressive sales targets and activity KPIs, • Own weekly pipeline performance reviews, forecast accuracy, and team productivity metrics, • Develop and refine outbound sales strategies (calls, emails, in-person outreach) to consistently build top-of-funnel, • Drive field sales initiatives and coordinate team participation at industry conferences to close high-value deals, • Monitor and optimize sales process from initial outreach through demo to closed-won, • Create pitch materials, scripts, objection handling docs, and other sales enablement assets, • Lead team performance coaching and career development through 1:1s and regular feedback loops, • Work closely with Marketing and Product to relay customer insights and optimize lead generation, • Maintain a strong hands-on presence by modeling best practices and occasionally jumping in to support high-value opportunitiesYou have:, • 6+ years of sales experience, including 2+ years managing high-velocity sales teams, • Proven ability to lead and motivate outbound sales reps, particularly in SMB or B2B environments, • Strong track record of hitting or exceeding team quotas and scaling early sales operations, • Comfortable building and improving processes, especially in high-growth or startup settings, • Excellent communication and coaching skills—you know how to get the most out of a young, hungry team, • Familiarity with CRM systems, sales analytics tools, and performance reporting, • Background in healthcare, fintech, or marketplace platforms a plus, • Bachelor’s degree preferred. Former athletes or team leaders with a competitive mindset are encouraged to applyWe offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win, • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra, • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options., • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match, • Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law. The base salary range for this full-time position is $120k - $140k + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed reflect the base salary only, and do not include bonus, equity, or benefits.

Job Description Primrose Capital Management is a global quantitative digital assets fund manager revolutionizing how digital capital is managed. Backed by decades of experience at renowned quantitative hedge funds and as pioneers in digital asset derivatives, we leverage cutting-edge technology and data-driven insights to deliver sustainable value to our clients. In Primrose, everyone is encouraged to challenge the boundaries of conventional thinking. Our goal is to hire the best and brightest individuals who think creatively and embody a commitment to continuous improvement. If that is you, then come along and shape the future of the digital assets space with us! The Head of Capital Formation will lead all fundraising and investor-related initiatives for the firm. This individual will be responsible for building and executing the firm’s capital-raising strategy, developing relationships with institutional and high-net-worth investors, and positioning the firm as a trusted, best-in-class asset manager. This is a senior, high-impact role reporting directly to the CIO and group CEO. The candidate will play a critical role in shaping the firm’s growth trajectory. Requirements Experience • 10–15+ years of experience in capital raising, investor relations, or business development within asset management, hedge funds, or alternatives, • Proven track record of raising capital from institutional investors, family offices, and/or UHNWIs, • Strong understanding of crypto and digital asset markets; prior direct crypto experience preferred, • Experience working in a startup or early-stage fund environment is a plus Skills & Attributes • Exceptional relationship-building and communication skills, • Strong commercial mindset with the ability to close allocations, • High credibility with sophisticated allocators, • Self-starter comfortable operating in a fast-moving, ambiguous environment, • Strategic thinker with hands-on execution capability, • Strong understanding of fund structures, regulatory considerations, and investor due diligence expectations, • Knowledge of financial derivatives a plus. Responsibilities Capital Raising & Strategy • Design and execute the firm’s global capital formation strategy across institutional investors, family offices, UHNWIs, and strategic partners, • Lead fundraising for flagship and future strategies (e.g. hedge funds, managed accounts, structured products), • Build a scalable fundraising pipeline from first contact through allocation and continuous engagement, • Advise leadership on product positioning, fee structures, and investor appetite Investor Relations & Distribution • Own senior-level relationships with current and prospective investors, • Clearly articulate the firm’s investment philosophy, strategy, performance, and risk management framework, • Lead investor due diligence processes, including meetings, DDQs, and operational reviews, • Work closely with investment and operations teams to ensure consistent and accurate investor communications Marketing & Materials • Develop and refine investor materials including pitch decks, PPMs, factsheets, and performance reports, • Shape the firm’s external narrative and go-to-market messaging, • Represent the firm at conferences, roadshows, and industry events Leadership & Firm Building • Serve as a trusted partner to the founding team on strategic growth initiatives, • Build and manage a capital formation / investor relations team over time, • Help establish best-practice fundraising and compliance processes suitable for institutional allocators Benefits The Environment We Offer As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management. Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term. We also provide flexible working arrangement as required and a casual and fun environment to boot!

Job DescriptionWhy Join AngelList We’re solving some of the hardest problems in venture capital and private markets. You’ll work with a team that values precision, urgency, and long-term thinking. If you want to shape how startups are funded and built, this is the place. About AngelList We exist to accelerate innovation by increasing the number of successful startups in the world. We do this by building the financial infrastructure that makes it easier for more people to invest in world-changing companies. AngelList is the nexus of venture capital and the startup community. We support $171B+ in assets and have powered investments into over 13,000 startups—over 300 of which are unicorns. Today, 57% of top-tier U.S. VC deals involve investors on AngelList. While our scale is large, our ambition is larger. If you're excited to build the future of private markets, come build with us. About the Role We're hiring a Head of Data to turn AngelList's data into an unfair advantage. AngelList sits in a rare position. We support $171B in assets across 25,000+ funds and syndicates, with $80B+ moved across our banking infrastructure. 80% of the top 10 2025 Midas List VCs invest in funds on AngelList. Our network spans 2,300+ GPs and 72,000+ LPs, the largest in private markets, and we have over a decade of venture fund transaction data underneath it. We've reached $100M+ ARR with essentially zero marketing spend and we're ready to invest. The business is unusual: a marketplace, an investing platform, a banking partner, and a software + services business, all reinforcing each other. The data implications are extraordinary, and most of the interesting questions are still unanswered. Those questions are the work. How do the business units actually compound on each other? What's the right attribution model when one product introduces a customer to another? What does incrementality look like when our channels are dominated by network and reputation rather than paid acquisition? What's the LTV of a fund manager vs. an LP vs. a banking customer, and how should that change where we invest? Our data team spent the last year earning trust in the numbers: Snowflake live, pipelines reliable, a shared source of truth. That foundation is mostly there. What we want next is the layer on top: attribution we trust, incrementality we can measure, segmentations and forecasts that change how we invest, experimentation as default. You'll lead a small, senior team of three to start, and personally do a meaningful share of the work and shaping of the team. For a growth-focused data scientist ready to do both, there aren't many roles like it. Responsibilities • Decision science. Own attribution, incrementality, LTV / CAC, customer segmentation, forecasting, and experimentation across our business units. Set the methodologies, defend them, and improve them as we learn., • Flywheel measurement. Build the analytical view of how our businesses (admin, Carry, Ark, Meridian) reinforce each other, where the flywheel is real, where it’s aspirational, and what investments accelerate it., • Experimentation. Make running good experiments the default for product, marketing, and growth, with the infrastructure and review process to back it up., • The data platform. Inherit a working platform with real gaps. Decide which gaps to fill, which to accept, and how to keep investing so the foundation grows with the demands you’re putting on it., • The team. Three people today, a mix of data engineering and analytics. Grow it deliberately. We expect early hires to be data scientists who reflect the bar you set, not headcount for its own sake., • Executive partnership. Be a thought partner to the CFO, CEO, and the GMs, in the room for capital allocation and GTM decisions, not summarizing them afterward.What We’re Looking For, • 8+ years in data science, decision science, or growth analytics, including hands-on practitioner work. At least 2 years leading teams., • Deep expertise in some combination of attribution, causal inference, experimentation, LTV / CAC, segmentation, forecasting, and marketplace measurement. Demonstrated, not aspirational., • Strong Python and SQL. You’ve built models recently enough to still be opinionated about how to build them., • Track record of changing executive decisions through analysis. You can point to specific calls you helped get right, and ones you got wrong, and what you learned., • Exceptional written communication. We expect to read what you write and act on it., • Maturity with the platform layer. You don’t have to be the deepest data engineer in the room, but you have to make good architectural calls and respect the work of the engineers on your team., • A genuine appetite for being a player-coach. If your career goal is to never write SQL again, this is the wrong role., • Marketplace, fintech, or financial services background is a bonus, not a requirement.Working Here If you don’t meet every requirement above, we still encourage you to apply. We value complementary strengths and operators who learn by doing. AngelList has offices in a few cities, New York City and San Francisco. We have a hybrid in-office model: teammates come in at least 2 days per week (Tuesdays and either Wednesday or Thursday). Compensation: The compensation for this role consists of a competitive base salary, benefits, and equity package. The base salary for this role is $250,000+ annually but actual will vary based on a number of factors including a candidate’s professional background, experience, and location. Full details about our Total Rewards package will be provided during the recruitment process. Benefits: We support your life both in and outside of work. Explore our benefits Learn about Funders & Founders What Guides Us: At AngelList, we are united in our purpose to accelerate innovation and build the future of private markets. Our beliefs and values shape what we work on and how we create impact. If the below resonate, we'd love to have you with us. Our beliefs Our values & leadership expectations AngelList is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Who We Are: Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 380+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: We're seeking a Product Manager, Accounts to own one core sub-surface of Alpaca's brokerage accounts domain end-to-end - KYC / identity verification, an account type (entity / joint / custodial / trust), sub-accounts / multi-accounts, or IRA cross-work. Partners and developers are your primary customers; you ship API-driven account capabilities that they actually adopt. This role sits at the intersection of regulated product execution and developer experience. You'll go deep on one part of the accounts stack, shipping at production cadence in parallel with compliance and legal. You'll work closely with engineering, broker-dealer operations, compliance, legal, partnerships, and the other PMs in the accounts area. Success is measured by partner adoption and production usage of your surface - not by ship dates or volume of documentation alone. Things You Get To Do • Own one core accounts sub-surface end-to-end (KYC / identity verification, account types, sub-accounts / multi-accounts, or IRA cross-work) - drive prioritization, API design, and rollout inside your surface., • Run discovery with partners and prospects against real integration constraints, translate findings into a sequenced backlog for your surface, and push back on requests that don't fit the platform without over-promising., • Ship to production at the cadence of a high-growth platform - write clear PRDs, align with engineering on API contracts, and produce documentation partners can implement against., • Partner with compliance and legal on product decisions that touch licensing, KYC / AML, identity verification, and account-model design - comfortable shipping in parallel with them in a regulated environment., • Improve operational efficiency in your surface - exception handling, partner-facing tooling, automation of repetitive ops - and own the metrics., • Track adoption beyond GA - onboarding funnel health, API adoption, time-to-first-funded-account, verification pass rates, partner-reported blockers - and iterate on docs, SDK ergonomics, and rollout sequencing until your surface is actually being adopted., • Report timely and accurately on product status and results to internal and external stakeholders, including partners. Who You Are (Must-Haves) • 5+ years of experience in Product Management, Engineering, Consulting, or starting a startup - preferably in brokerage, fintech, payments, or identity / accounts infrastructure., • Demonstrated depth on at least one accounts surface - KYC / identity verification, account types, sub-accounts / multi-accounts, or IRA - shipped to production scale., • Experience shipping B2B / developer-facing products: SDKs, APIs, partner integrations where developers and partners are the primary customer, not just end users., • Comfort shipping in parallel with compliance and legal in a regulated environment., • Experience analyzing data using SQL and a relevant BI tool., • Bachelor's degree in computer science, engineering, finance, or equivalent., • Business acumen to weigh stakeholder, tech feasibility, time, and budget tradeoffs. Who You Might Be (Nice-to-Haves) • Direct broker-dealer or institutional brokerage experience - Schwab, Fidelity, IBKR, Apex, Drivewealth, or correspondent-clearing equivalents., • Familiarity with the B2B2C correspondent / broker-as-a-service model - partners as primary customers, end retail customers downstream., • Experience with US accounts / identity regulatory frameworks - FINRA KYC / AML, FATCA, IRS entity rules, OFAC screening., • Experience with US retirement accounts (e.g., IRA ecosystem, rollovers) and/or non-US registered / tax-advantaged account types., • Experience unifying fragmented account or identity stacks behind consistent APIs and data models., • Background in broker-dealer operations (exceptions queues, document review, account maintenance) and automation opportunities., • AI-native PM workflow - recurring use of tools like Cursor, Claude, ChatGPT, NotebookLM, or custom agents in PRD drafting, customer-call synthesis, data exploration, and prototyping.How We Take Care of You:, • Competitive Salary & Stock Options, • Health Benefits, • New Hire Home-Office Setup: One-time USD $500, • Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. 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Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Growth Marketing Manager to own and scale our paid marketing ecosystem across both B2C and B2B audiences. Reporting to the Director of Growth, this individual will lead strategy, execution, and optimization across all paid channels—including SEM, Meta, and emerging platforms—to drive awareness, patient acquisition, and talent growth. This is a high-impact role at the center of how Charlie Health reaches the people who need us most: prospective clients and their families, referral partners, and clinicians. The ideal candidate combines analytical depth with creative instincts, thrives in a fast-paced environment, and has a track record of driving measurable growth in performance marketing. Responsibilities • Own and scale all paid channels including Google, Meta, and other digital platforms; oversee campaign strategy, execution, optimization, and budget management., • Develop full-funnel paid strategies for both B2C (patient acquisition) and B2B (referral partner and talent acquisition) initiatives., • Lead creative and messaging strategy for paid campaigns in partnership with Content, Design, and Product Marketing—ensuring assets are optimized for performance and aligned with brand and clinical standards., • Design and execute testing roadmaps including ad creative, audience segmentation, landing page variations, and bidding strategies., • Monitor and analyze campaign performance across platforms, maintaining dashboards and producing actionable insights that inform ongoing optimization and broader growth strategy., • Collaborate cross-functionally with Growth Strategy, Admissions, Outreach, and Talent teams to align paid performance with business goals and downstream metrics., • Identify and pilot new paid opportunities and channels to diversify acquisition efforts and expand reach., • Own vendor and agency relationships, staying current with best practices, algorithm updates, and competitive trends in digital marketing. Requirements, • Bachelor's degree in Marketing, Business, or a related quantitative field., • At least 3-5+ years of hands-on experience managing paid search and paid social campaigns at scale (agency or in-house), • Proven track record of optimizing campaigns for performance (CPA, CPL, ROI) across multiple platforms including Google Ads and Meta Ads Manager., • Strong analytical skills; proficiency in Excel/Sheets, Google Analytics (GA4), and other reporting tools or data visualization platforms., • Experience managing budgets, pacing, and performance reporting across large and complex campaigns., • Comfort working across B2C and B2B funnels, with familiarity in lead generation and recruitment marketing a plus., • Excellent project management, communication, and cross-functional collaboration skills., • Ability to thrive in a fast-paced, high-growth startup environment and manage multiple priorities simultaneously., • Based in or within 75 minutes of New York City, with ability to work a hybrid schedule (4 days/week in office).Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $101,000 and $130,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $111,000 and $143,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionA little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we've condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We're on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what's possible. Overview We're hiring a Lead Product Manager to help redefine what customer understanding looks like in an AI-native world. You'll own a meaningful product surface end-to-end, drive company-level bets, and operate as a senior voice in how Knit thinks about product strategy, AI craft, and customer value. You'll ship in two-week cycles alongside one of the strongest engineering benches you'll find at this stage. You'll partner closely with our Director of Product, CTO, CEO, on-staff PhD-level Researchers, and Engineering Leads. This is a force multiplier role in a senior-heavy team, and at this level, we expect your judgment and conviction to shape not just what you ship, but what Knit becomes. Outcomes Success in this role is defined by sharper product decisions, stronger execution, and measurable customer and business impact on the surface you own. • Customer adoption of shipped work: Usage and adoption rates of new and materially updated capabilities within our target ICP., • Product velocity and roadmap reliability: Consistent shipping against outcome-driven commitments, with fewer mid-stream changes and clearer scope on what's in vs. out., • Customer and business impact: Expansion revenue, win rate, retention, and customer value creation attributable to your product work., • Cross-functional coherence: Engineering, Research, and GTM operating from one shared reality about what matters most, and why., • Strategic contribution: Bets you've brought to the table, backed by customer conviction and market insight, that shaped the roadmap beyond your own surface.Responsibilities | What you will own... Primary responsibilities of this role: • Own a Meaningful Product Surface End-to-End Drive the full lifecycle of your product surface, from discovery to delivery to adoption. Write crisp specs, prioritize ruthlessly, and partner with engineering. Own outcomes, not outputs. At this level, we expect you to define the surface you're working on in addition to executing against it. • Build Direct Customer Intuition Spend meaningful, consistent time with customers. Work alongside our PhD-level Researchers, but bring your own developed point of view on how users and buyers at Fortune 1000 brands think, what they need, and where the market is moving. • Make AI-Native Product Decisions Own the AI layer of your surface: eval strategies, quality loops, failure-mode design, when to trust the model versus defer to humans. This is what separates us from AI-washed research tools, and you'll help us defend and extend that gap. • Operate as a Force Multiplier Across R&D and GTM Drive clarity on tradeoffs, eliminate mid-stream thrash, and ensure Engineering, Research, and GTM are working from one shared reality about what matters and why. At this level, we expect you to create alignment. • Contribute to Company-Level Decisions & Roadmap Your impact should reach well beyond what you ship. Bring bets to the betting table backed by real customer conviction, competitive insight, and business judgment. Weigh in on how we plan quarters, how we position against competitors, and how we tell our story to customers. See your bets through with evidence, judgment, and taste.Required Skills & Experiences Required: • 7+ years as a Product Manager, including meaningful time at a company known for strong product culture — where you learned what a great product org looks like from great leaders, and where you were trusted to operate with real autonomy., • 0→1 experience. You've taken a product from zero to meaningful customer usage. Ideally, in an early-stage environment (seed/Series A), where you didn't have a full supporting cast to lean on., • AI-native fluency. You've shipped LLM-based features in production. You understand evals, hallucination management, latency/cost tradeoffs, and failure-mode design — even if you didn't write the eval code yourself. You use AI tools fluently in your own PM work to draft, prototype, research, and design. You have a real, developed point of view on how the PM role is changing in an AI-native world., • Exceptional written and verbal communication. Clarity under compression is a baseline expectation. At this level, you're also helping set the standard for how the team communicates., • Strong technical fluency. Comfortable driving real conversations with senior engineers about architecture, tradeoffs, and constraints — not just translating between them., • Strategic range. You've operated beyond your own surface and influenced roadmap direction, contributed to company-level planning, and shaped how your org thinks about a market. You have opinions that change what gets built, and you back them with evidence. Nice to Haves • Previous founder or first-PM experience at an early-stage startup, • Experience building tools for researchers or in the market research industry, • Background operating in a senior IC role in a flat, founder-led environment.Benefits Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Salary In accordance with New York pay transparency requirements, the salary range for this role is $205,000 - $235,000. Final compensation will be determined based on the candidate's level, experience, and qualifications upon joining Knit. Our Company Values We are the Championship Team. This means we: • Are 1% better every day: We approach situations with a growth mindset and ask, "How can we make the business better?" and "What would it take?", • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through)., • Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it.Pay Range$205,000—$235,000 USD Knit Privacy Policy here. CCPA disclosure here.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.About the Role CoreWeave is seeking an experienced and highly motivated Manager, Electrical Engineering to lead the design and delivery of critical electrical infrastructure supporting our rapidly expanding data center portfolio. In this role, you will oversee electrical engineering efforts across new builds, expansions, and upgrades, ensuring our facilities meet the highest standards of reliability, scalability, efficiency, and operational excellence. You will partner closely with internal stakeholders, external consultants, vendors, and construction teams to drive electrical design strategy, establish engineering standards, and ensure successful project execution from concept through commissioning. This role requires occasional travel to data center sites and project locations. What You'll Do • Lead electrical engineering design initiatives for new data center developments, capacity expansions, and infrastructure upgrades., • Manage the design and implementation of mission-critical electrical systems, including substations, medium- and low-voltage distribution, emergency generators, UPS systems, battery plants, and fire alarm systems., • Establish, maintain, and continuously improve electrical engineering standards, design guidelines, and best practices across the data center portfolio., • Collaborate with cross-functional teams, including Data Center Operations, Construction, Real Estate, Network Engineering, and Project Management, to ensure cohesive infrastructure planning and execution., • Review and provide technical oversight of design drawings, specifications, calculations, and shop drawing submissions from consultants and contractors., • Partner with third-party engineering firms, vendors, and equipment manufacturers to ensure compliance with Basis of Design (BoD) requirements and company standards., • Support project planning activities, including budgeting, scheduling, resource forecasting, and risk management., • Ensure all electrical designs comply with applicable codes, industry standards, regulatory requirements, and safety practices., • Develop electrical monitoring and controls strategies, including integration with EPMS and SCADA platforms., • Identify opportunities to improve design processes, operational reliability, efficiency, and maintainability across the data center fleet., • Provide technical leadership and mentorship while fostering a culture of collaboration, innovation, and engineering excellence., • Support commissioning, startup, and operational readiness activities for new infrastructure deployments.Who You Are, • Bachelor's degree in Electrical Engineering or a related technical discipline., • 8+ years of experience designing, developing, or managing electrical infrastructure within mission-critical facilities, data centers, or similarly complex environments., • Strong understanding of electrical systems, including substations, switchgear, generators, UPS systems, battery energy storage systems, power distribution, and fire alarm systems., • Experience supporting large-scale, high-density data center environments and cloud infrastructure deployments., • Familiarity with Emergency Power Monitoring Systems (EPMS), Supervisory Control and Data Acquisition (SCADA) systems, control sequences, and monitoring protocols., • Proven experience managing complex engineering projects through design, construction, commissioning, and handoff., • Strong knowledge of applicable electrical codes, standards, and industry best practices., • Excellent communication, collaboration, and stakeholder management skills., • Strong analytical, troubleshooting, and problem-solving abilities., • Ability to manage multiple priorities in a fast-paced, rapidly evolving environment., • Professional Engineering (PE) license preferred., • Industry certifications such as Uptime Institute, BICSI, or similar are a plus., • Willingness to travel to data center sites as needed.Why Us? We work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this position is $157,000 to $210,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description Sr. Manager of Software Engineering (On-Site, NYC) Company: Confidential (Top-Tier Life Sciences Tech Company) Location: New York, NY (100% On-Site) Job Type: Full-Time Experience Level: Senior Manager / Supervisor About the Opportunity Are you ready to lead engineering efforts at a rapidly growing life science company where new ideas are celebrated and employee development is a priority? We are partnering with an innovative, venture-backed pioneer in digital pathology and histology automation. Based in New York City, they help leading pharma, biotech, and academic institutions accelerate scientific discoveries. We are seeking a talented Sr. Manager of Engineering to lead a dynamic team, make critical architectural decisions, and collaborate directly with the VP of Engineering to build groundbreaking solutions for medical researchers. The ideal candidate is a self-starter who thrives in fast-paced environments, loves solving complex problems, and balances technical excellence with strategic leadership. Tech Stack They actively minimize technical debt by keeping the stack on the latest stable releases: • Frontend: ReactJS, Material-UI, JSS, GatsbyJS, • Backend: Python 3.10+, Django (RESTful APIs), PostgreSQL, • DevOps/Cloud: GCP, Docker, Ansible, CircleCI, Netlify, CloudFlare, GitHub Core Responsibilities • Leadership & Collaboration: Partner with the VP of Engineering, product managers, and full-stack teams to strategically prioritize the product roadmap., • Architecture & Code: Write scalable, testable, and maintainable full-stack code while making critical architectural decisions and evaluating technology tradeoffs., • Data & Infrastructure: Build robust data pipelines to feed into machine learning algorithms and handle automated deployments/maintenance for web servers., • Team Management: Provide technical support to the internal team and effectively manage external engineering resources. What We Are Looking For • Experience: 5+ years of hands-on experience with Python / Django, paired with strong full-stack experience (including React or a similar frontend framework)., • Cloud Proficiency: Proven experience with Google Cloud Platform (GCP) or a comparable cloud provider., • Leadership: Demonstrated capability to manage external engineers, see complex projects through to completion, and manage shifting workloads., • Communication: Exceptional ability to translate complex technical concepts to both technical and non-technical stakeholders., • Location: Must currently live in or be willing to relocate to NYC for a fully in-person, collaborative environment. Bonus Points For: • Previous experience scaling early-stage, fast-paced startups., • Background or interest in computer vision, data mining, or statistics. Why Apply? This is a rare opportunity to use your engineering leadership skills to directly impact the future of medical research and diagnostics. You will join an authentic, collaborative culture that values creative thinking and proactive career growth. Interested in learning more? Apply today to connect with our recruiting team! #LI-DN1 Required Location: • New York, NY (100% on-site required), • Must be willing to relocate or already local to NYC Required Industry/Domain: • Life sciences technology, • Digital pathology / histology / biotech software, • Healthcare / medical research technology platforms, • Technology/SaaS/Software Development Must-Have Experience: • 5+ years hands-on software engineering experience with Python or Django, • Strong full-stack experience including React or similar frontend frameworks, • Cloud experience with GCP or comparable cloud platforms (AWS/Azure acceptable equivalent), • Engineering leadership experience (managing engineers or external engineering teams) Strong Preferences: • Experience in early-stage or fast-scaling startup environments, • Exposure to life sciences, healthcare, biotech, or medical research platforms, • Experience with data pipelines, ML-enabled systems, or scientific/analytical software Deal Breakers: • No hands-on Python/Django or equivalent backend engineering experience, • No full-stack experience (backend + frontend exposure required), • No cloud experience (GCP/AWS/Azure), • Not willing to relocate or work 100% onsite in NYC, • Purely managerial background with no hands-on technical coding ability Score Cap Rules: • No Python / Django (or equivalent backend engineering experience): Maximum score 70, • No full-stack experience (React or similar frontend exposure): Maximum score 75, • No cloud experience (GCP/AWS/Azure): Maximum score 75, • No engineering leadership experience (team/external vendor management): Maximum score 75, • No life sciences / healthcare / biotech exposure: Maximum score 85, • Not able to work 100% onsite in NYC or relocate: Maximum score 60, • No experience building or scaling systems in startup / fast-paced environments: Maximum score 85

Job DescriptionA little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we've condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We're on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what's possible. Overview We're hiring a Senior Product Manager to help redefine what customer understanding looks like in an AI-native world. You'll help us find the right problems, shape the right bets, and partner with engineering, research, and GTM to ship work that 50+ Fortune 1000 brands depend on. We're expanding our product surface area rapidly, which means whoever owns a surface has unusual leverage over what Knit becomes. You'll ship in two-week cycles alongside one of the strongest engineering benches you'll find at this stage – the kind of partnership that shortens the distance between idea and production in ways most PMs haven't experienced. You'll partner closely with our Director of Product, CTO, CEO, on-staff PhD-level Researchers, and Engineering Leads. This is a high-ownership role on a senior-heavy team. We expect your instincts to sharpen what we build and your execution to move us faster. Outcomes Success in this role is defined by sharper product decisions, stronger execution, and measurable customer and business impact on the surface you own. • Customer adoption of shipped work: Usage and adoption rates of new and materially updated capabilities within our target ICP., • Product velocity and roadmap reliability: Consistent shipping against outcome-driven commitments, with fewer mid-stream changes and clearer scope on what's in vs. out., • Customer and business impact: Expansion revenue, win rate, retention, and customer value creation attributable to your product work., • Cross-functional coherence: Engineering, Research, and GTM operating from one shared reality about what matters most, and why.Responsibilities | What you will own... Primary responsibilities of this role: • Own a Meaningful Product Surface End-to-End Drive the full lifecycle of your product surface, from discovery to delivery to adoption. Write crisp specs, prioritize ruthlessly, and partner with engineering. Own outcomes, not outputs. Build Direct Customer Intuition Spend meaningful time with customers. Work alongside our PhD-level Researchers, but build your own direct understanding of how our users and buyers at Fortune 1000 brands actually think. • Engage with AI-Native Product Decisions Contribute to shaping the AI layer of our product: eval strategies, quality loops, failure-mode design, when to trust the model versus defer to humans. You don't need to have done this at scale before — but you need to be genuinely curious and building fluency fast. Operate as a Force Multiplier Across R&D and GTM Drive clarity on tradeoffs, reduce mid-stream thrash, and keep Engineering, Research, and GTM aligned on what matters most. • Grow Into Company Level Thinking We want your perspective on how we plan quarters, how we position against competitors, and how we tell our story to customers. The best ideas here come from people closest to the product and the customer — that's you.Required Skills & Experiences Required: • 4+ years as a Product Manager, including time at a company with a strong product culture where you were pushed to think rigorously about customers and tradeoffs., • 0→1 experience. You've taken a product from zero to meaningful customer usage. Ideally, in an early-stage environment (seed/Series A), where you didn't have a full supporting cast to lean on., • Growing AI fluency. You've worked on or shipped features that involve AI or ML. You're curious about how LLMs work, you use AI tools actively in your own workflow, and you have a developing point of view on how the PM role is evolving in an AI-native world., • Strong written and verbal communication. You can write a tight spec, run a crisp meeting, and bring people along clearly., • Technical comfort. You can hold a real conversation with engineers about architecture and tradeoffs — you don't need to write the code, but you need to understand it. Nice to Haves • Previous founder or first-PM experience at an early-stage startup, • Experience building tools for researchers or in the market research industryBenefits Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Salary In accordance with New York pay transparency requirements, the salary range for this role is $190,000 - $220,000. Final compensation will be determined based on the candidate's level, experience, and qualifications upon joining Knit. Our Company Values We are the Championship Team. This means we: • Are 1% better every day: We approach situations with a growth mindset and ask, "How can we make the business better?" and "What would it take?", • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through)., • Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it. In accordance with New York pay transparency requirements, the salary range for this role is listed below. Final compensation will be determined based on the candidate's level, experience, and qualifications upon joining Knit. Salary Range$190,000—$220,000 USD Knit Privacy Policy here. CCPA disclosure here.

Job Description Mission: We're on a mission to make Raycon the most loved electronics brand in the world where every product feels joyful, effortless, and personal. We believe great companies are built by great people. We're hiring a Head of People to streamline our people function, from recruiting and onboarding to culture, career development, and team operations. If you're ready to build the infrastructure that powers a world-class team, read on. Growth: Profitable growth with 5M+ customers and international expansion Location: New York, NY. Hybrid: 1 day remote, 4 days in office per week. Compensation: Competitive base salary + discretionary bonus Team: Report directly to the Co-Founder/CEO and partner closely department heads across marketing, product, and brand. You will oversee and build out the people function for a team of ~50 across full-time employees, consultants, and overseas team members. Why Now: Raycon is at a pivotal stage, evolving from a high-growth startup to a global brand. The team has scaled efficiently and with intention, and we’d like to ensure the people infrastructure keeps pace. Our goals are to drive culture both in-office and remotely, develop clear career tracks, and create a best-in-class team member experience. This role exists to professionalize the people function and set the foundation for Raycon's next chapter of growth. You'd Be a Fit If You: • You have 4-8 years of experience in People/HR leadership roles, ideally at a high-growth DTC or e-commerce brand, • You've built or meaningfully scaled a people function (recruiting, onboarding, culture, career pathing) at a company in the 30-100 employee range, • You're hands-on and energetic with a bias toward execution, not just strategy decks, • You've managed or partnered with external recruiters and know how to create a seamless candidate experience, • You're comfortable being in-office and believe that in-person presence matters for culture building, • You bring structure and process without killing speed or startup energy, • You have experience building KPIs and reporting around talent acquisition metrics (time to fill, offer acceptance rate, cost per hire, etc.) Key Responsibilities: • Own the full recruiting lifecycle, from role scoping and job descriptions through offer acceptance, ensuring a smooth and professional candidate experience, • Design and implement a best-in-class onboarding program that gets new hires productive and culturally integrated fast, • Build career tracks and promotion frameworks so team members see a clear growth path within Raycon, • Drive culture initiatives in-office, reinforcing Raycon's values across the team on a daily basis, • Develop and manage people operations processes including performance reviews, compensation benchmarking, and employee engagement, • Build a KPI plan across teams and ensure alignment on headcount planning Manage relationships with external recruiting partners and ensure quality and efficiency across all open roles, • Serve as a trusted resource for employees and leadership on all people-related matters What Success Looks Like: • Recruiting becomes automated, measurable, and consistently produces high-quality hires within target timelines, • Onboarding transforms into a structured, repeatable experience that new hires rave about Employee retention improves as team members see clear career development and promotion opportunities, • Raycon's culture becomes a competitive advantage in attracting top talent People operations run on real data, with dashboards tracking time to fill, offer acceptance, engagement, and more Why Work at Raycon: • Impact: Build the people engine behind one of the fastest-growing consumer electronics brands, • Autonomy: Define and own the entire people function with direct CEO access, • Team: Grounded, ambitious, and kind coworkers who get sh*t done, • Company Values: Customer First Think Big Raise the Bar Every Day, • GSD: Get Sht Done Perks and Benefits: • 50% team discount on Raycon products, • $1,500 annual L&D stipend + $200 for cultural events, • Monthly team lunch, snack budget, etc. What to Expect in the Process: • Initial Call: Intro with our recruiter focused on culture fit and your experience, • Manager Interview: A conversation with Raycon's CEO to dive deeper into your vision for the people function and prior experience, • Case Study: A practical exercise tailored to the role, designed to highlight how you think about building people operations, • Final On-site Round: Visit us in the office, meet the team, and collaborate in a short working session Raycon is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. This role is also eligible for bonus compensation and employee benefits. Base Salary Range: $80,000 - $140,000 USD Equal Employment Opportunity Statement: Raycon is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Powered by JazzHR 6Q702nNpqR

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022), • Built In LGBTQIA+ Advocacy Award (2022)We're looking for a proactive, detail-oriented Project Manager who thrives in a fast-paced environment and is passionate about delivering exceptional outcomes. As a Channel Solutions Associate, you'll support operational initiatives across our channels, including growth initiatives and AI. You'll serve as a central point of coordination—managing timelines, aligning stakeholders, and delivering with excellence. This role offers the opportunity to work cross-functionally with internal teams and shape the way Maven expands through our channels. What you'll do: • Project manage channel initiatives - such as pipeline automation and provider credentialing, • Serve as the point of contact for project status updates, open issues, and escalation management, • Collaborate across teams (Product, Engineering, Clinical, Sales) to resolve issues and drive seamless client experiencesWhat you bring:, • 3-5 years of experience in client delivery, operations, project management, or a related field, • Exceptional communication and interpersonal skills—comfortable interfacing with both internal stakeholders and external clients, • Strong organizational and project management capabilities, with a sharp attention to detail, • A proactive, entrepreneurial spirit—you're comfortable with ambiguity and energized by problem-solving, • Bachelor's degree or equivalent experienceBonus if you have:, • Knowledge of the healthcare ecosystem, particularly health plans and digital health platforms, • Familiarity with tools like Claude, Salesforce, Looker, • Experience working in a high-growth or startup environment The base salary range for this role is $40 - $50 per hour, 20 hours per week for 16 weeks starting as soon as possible. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.