Quality Control Specialist
2 days ago
Edison
Job DescriptionThis is a hands-on, detail-critical QC position responsible for ensuring the quality, accuracy, and integrity of all incoming product before it enters our distribution channels.Key ResponsibilitiesAdvanced Product Inspection & Verification • Conduct in-depth quality inspections of incoming product samples from each shipment using structured DG QC procedures., • Verify accuracy in DGMS (Designer Greetings Management System), including:, • Correct imagery, • Accurate UPC codes, • Proper item numbers, • Packaging integrity, • Attribute alignment, • Review POs and manifests to validate accuracy of production and receipts., • Interpret process sheets and compare production specs against delivered product.Issue Identification, Investigation & Escalation, • Independently identify printing errors, specification mismatches, color inconsistencies, material defects, and supplier-quality deviations., • Determine whether issues stem from:, • Art-file discrepancies, • Manufacturing defects, • Packaging failures, • Perform extended QC reviews by pulling cases from inventory when patterns emerge., • Escalate issues with documented evidence to QC leadership and provide professional recommendations.Cross-Department Collaboration, • Partner with Art, Warehouse, Operations, and QC leadership to resolve product discrepancies quickly and accurately., • Provide clear communication regarding:, • Hold decisions, • Rework requirements, • Pull-backs, • Disposal/compactor actions, • Replacements needed for sample roomsDocumentation & Quality Reporting, • Enter detailed QC notes into DGMS, including:, • PO numbers, • Manifest IDs, • Description of defects, • Corrective actions taken, • Additional recommendations, • Maintain high-quality records to support traceability, audits, and continuous improvement.Advanced Product TestingConduct structured testing (30-day tests where applicable) to evaluate:, • Hang-tab strength (gift bags, roll wrap), • Polybag durability and seal integrity, • Envelope warping, bending, and insert fit, • Signage resilience, color fidelity, and curlingProvide written reports and findings to QC leadership.Final QC Disposition & Stock Movement, • Approve or reject product based on DG standards., • Label, palletize, and prepare product for return to stock., • Complete Back-to-Stock transfers accurately and notify Warehouse leadership.Required Skills & Experience, • 3+ years hands-on Quality Control experience in manufacturing, print production, consumer goods, or packaging., • Strong understanding of QC principles, visual inspection standards, and defect classification., • Ability to work with multiple departments and communicate QC findings clearly., • Strong computer skills; able to learn DGMS and follow digital workflows., • Ability to make informed recommendations based on inspection results., • Exceptional attention to detail — must consistently notice small defects or irregularities.Physical Requirements, • Ability to lift heavy boxes and move product during inspections., • Must be able to stand, walk, bend, and maneuver within a warehouse for extended periods., • Comfortable working in a fast-paced, high-volume operations environment.Work Environment, • On-site, warehouse-based QC role in Edison, NJ., • Daily collaboration with Warehouse, Art, QC Leadership, and Operations., • Hands-on, interactive, and quality-driven work environment.