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Regional operations manager jobs in New York, New YorkCreate job alerts

  • Quality Process Owner
    Quality Process Owner
    23 minutes ago
    Full-time
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • GLOBAL OPS - Field Operations Specialist - Long Island & Queens
    GLOBAL OPS - Field Operations Specialist - Long Island & Queens
    3 hours ago
    Full-time
    New York

    Location: Long Island & Queens (back up to Westchester) Employment Type: Full-time - Salaried Work Setting: Field-Based (Multi-Site) Schedule: Sunday to Thursday (50 hours workweek in the field; with flexible coverage requirements) Compensation: • Unarmed: $62,400 annually, • Armed: $76,700 annually (must possess valid NYS Armed Guard License and Unrestricted Carry Permit) * About the Role The Field Operations Specialist (the "FOS") serves as a critical operational stabilizer within GLOBAL OPS' Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time operational support across assigned regions. This role is not a traditional supervisory position. Instead, it is focused on operational excellence, rapid response, site presence, and quality assurance across multiple locations. The FOS plays a key role in supporting Managers of Field Operations and the Director of Security Operations by ensuring that field operations run smoothly, consistently, and professionally. This role is structured as a developmental pathway into formal field management leadership. * Key Responsibilities 1. Regional Shift Coverage & Workforce Stabilization • Provide on-site coverage in response to call-outs, absences, and urgent staffing needs, • Float between multiple client locations within assigned region, • Maintain operational continuity during scheduling gaps, • Support staffing stabilization efforts during peak operational periods * 2. Site Familiarization & Operational Readiness • Develop working knowledge of all assigned sites, including post orders and client expectations, • Conduct regular site visits and walkthroughs, • Perform perimeter checks and site checks, • Identify operational inconsistencies and escalate appropriately * 3. Incident Response & Escalation Support • Respond to urgent field incidents in coordination with Company Management, • Support proper incident documentation and reporting, • Maintain composure and professionalism during high-pressure situations, • Reinforce escalation protocols and operational standards * 4. Quality Assurance & Standards Enforcement • Reinforce company protocols and professional conduct standards, • Support onboarding shadowing for new agents, • Provide real-time feedback to Managers regarding operational trends, • Model accountability, punctuality, and field professionalism * Authority & Reporting Structure • Reports directly to the Manager of Field Operations, • No direct reports, • No hiring, termination, or disciplinary authority, • No client contract ownership This role supports field management. * Qualifications • Minimum 5 years of private security or related operational experience, • Valid NYS Security Guard License (required), • Valid NYS Armed Guard License (required for Armed role), • Strong understanding of field security operations, • Ability to travel between multiple NYS locations, • Professional communication skills (verbal and written), • Ability to remain calm under pressure, • Strong situational awareness and decision-making ability * Physical & Work Requirements • Ability to stand and walk for extended periods, • Ability to travel between sites throughout NYS, • Flexibility for evenings, weekends, and emergency coverage, • Ability to respond to urgent operational needs * What Success Looks Like • Reliable coverage stabilization, • Clear, professional incident escalation, • Strong site familiarity across region, • Reduced operational disruption, • Positive client and internal feedback, • Demonstrated readiness for advancement into Field Management * Career Path Security Agent ↓ Field Operations Specialist ↓ Manager of Field Operations ↓ Director of Security Operations This role is designed as a developmental stepping stone for high-performing professionals seeking advancement into formal leadership roles. * Why Join GLOBAL OPS • Work within a structured and disciplined field management model, • Competitive compensation aligned with responsibility, • Clear advancement pathway, • Exposure to diverse operational environments, • Opportunity to contribute meaningfully to field stabilization

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  • HR Business Partner
    HR Business Partner
    7 days ago
    $100000–$125000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is seeking a strategic, business-minded HR Business Partner to partner closely with our Retail Operations leadership team during our next stage of growth. This role serves as the primary People partner for a portfolio of retail markets, helping leaders build high-performing teams while balancing employee experience with operational excellence. The ideal candidate combines strong business acumen with deep expertise in employee relations, organizational effectiveness, talent management, and employment law. They are equally comfortable coaching senior leaders through difficult decisions, analyzing workforce trends, leading organizational initiatives, and rolling up their sleeves to solve complex employee issues. Success in this role requires someone who can influence without authority, build credibility quickly, navigate ambiguity, and translate business priorities into practical people strategies. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model, being in the office three days a week. Job Responsibilities Strategic Business Partnership • Serve as the trusted People partner to Regional Directors, GMs, and cross-functional leaders., • Influence business decisions through a people lens, balancing employee experience, operational performance, legal compliance, and financial outcomes., • Coach leaders on organizational design, change management, succession planning, workforce planning, and leadership effectiveness., • Use workforce data and business insights to identify trends, risks, and opportunities, recommending proactive solutions. Leadership Coaching & Organizational Effectiveness • Coach leaders through performance management, difficult conversations, talent decisions, and organizational challenges., • Develop leadership capability by providing guidance on feedback, accountability, communication, and team effectiveness., • Partner with Learning & Development to identify capability gaps and leadership development opportunities., • Support succession planning and talent reviews across assigned business groups. Employee Relations & Risk Management • Lead complex employee relations matters, investigations, conflict resolution, and sensitive workplace issues., • Ensure consistent application of company policies while exercising sound business judgment., • Monitor emerging employment law changes and ensure operational compliance across multiple states., • Advise leaders on Workers' Compensation cases, medical accommodations, leaves of absence, disciplinary actions, and separations. Talent & Performance • Partner with leaders to drive the annual performance management process, calibration discussions, and development planning., • Support talent planning initiatives including promotions, internal mobility, retention strategies, and high-potential development., • Identify turnover trends and partner with operations to improve retention and engagement. Employee Experience & Culture • Champion Van Leeuwen's culture and values while helping leaders create inclusive, high-performing teams., • Partner with business leaders to improve engagement through thoughtful communication, recognition, and development initiatives., • Act as a visible and trusted resource for employees across assigned markets. Operational Excellence • Partner with Recruiting, Payroll, Benefits, and HR Operations to ensure an exceptional employee experience., • Support organizational changes including restructures, reductions in force, new market openings, and operational transitions., • Maintain compliance across documentation, investigations, corrective actions, unemployment claims, workers' compensation, and labor audits., • Identify opportunities to simplify, automate, and improve People processes. Projects & Continuous Improvement • Lead cross-functional People initiatives that improve business performance and employee experience., • Participate in company-wide projects including policy development, compensation initiatives, leadership programs, engagement surveys, and technology implementations., • Drive change management efforts for organizational initiatives. Job Requirements • Bachelor's degree in Human Resources, Business, or a related field preferred., • 7+ years of progressive HR experience, including HR Business Partner experience supporting multi-site operations., • Experience partnering with senior operational leaders in retail, hospitality, restaurant, or other multi-unit environments strongly preferred., • Strong knowledge of federal, state, and local employment laws across multiple states., • Demonstrated experience leading complex employee relations investigations and coaching leaders through sensitive issues., • Strong business acumen with the ability to understand operational drivers and influence business outcomes., • Experience with organizational design, workforce planning, change management, and talent management., • Excellent communication, facilitation, and relationship-building skills., • Ability to analyze workforce metrics and translate insights into actionable recommendations., • Comfortable operating in a fast-paced, high-growth environment with changing priorities., • Willingness to travel to assigned markets (approximately 15–20%)., • Must be comfortable working in-store scoop shifts once a quarter, while adhering to DOH guidelines. Success in This Role The successful HR Business Partner will: • Build trusted relationships with operational leaders., • Influence decisions through data, judgment, and credibility rather than authority., • Anticipate people risks before they become business problems., • Balance employee advocacy with business needs., • Drive consistency while remaining pragmatic and solutions-oriented., • Help develop stronger leaders and healthier teams., • Contribute meaningfully to the evolution of Van Leeuwen's People function as the company continues to grow., • Ability to balance multiple projects. Compensation + Benefits $100,000 - $125,000 annual compensation depending on experience, paid weekly. Eligible for discretionary annual 10% bonus. • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)., • Medical, Dental + Vision Insurance with 70% Employer Contribution., • 401k with up to 4% Employer Match., • Cell Phone Reimbursement Plan., • Wellness Reimbursement Plan., • Flexible Time Off - No accrual required., • Paid Sick Time., • Paid one month sabbatical (eligible after 4 years of continued employment)., • Yearly Performance Reviews. Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $100,000---$125,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • GLOBAL OPS - Field Operations Specialist - Manhattan
    GLOBAL OPS - Field Operations Specialist - Manhattan
    4 days ago
    Full-time
    Manhattan, New York

    Location: Manhattan (back up to Brooklyn) Employment Type: Full-time - Salaried Work Setting: Field-Based (Multi-Site) Schedule: Tuesday to Saturday (50 hours workweek in the field; with flexible coverage requirements) Compensation: • Unarmed: $62,400 annually, • Armed: $76,700 annually (must possess valid NYS Armed Guard License and Unrestricted Carry Permit) * About the Role The Field Operations Specialist (the "FOS") serves as a critical operational stabilizer within GLOBAL OPS' Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time operational support across assigned regions. This role is not a traditional supervisory position. Instead, it is focused on operational excellence, rapid response, site presence, and quality assurance across multiple locations. The FOS plays a key role in supporting Managers of Field Operations and the Director of Security Operations by ensuring that field operations run smoothly, consistently, and professionally. This role is structured as a developmental pathway into formal field management leadership. * Key Responsibilities 1. Regional Shift Coverage & Workforce Stabilization • Provide on-site coverage in response to call-outs, absences, and urgent staffing needs, • Float between multiple client locations within assigned region, • Maintain operational continuity during scheduling gaps, • Support staffing stabilization efforts during peak operational periods * 2. Site Familiarization & Operational Readiness • Develop working knowledge of all assigned sites, including post orders and client expectations, • Conduct regular site visits and walkthroughs, • Perform perimeter checks and site checks, • Identify operational inconsistencies and escalate appropriately * 3. Incident Response & Escalation Support • Respond to urgent field incidents in coordination with Company Management, • Support proper incident documentation and reporting, • Maintain composure and professionalism during high-pressure situations, • Reinforce escalation protocols and operational standards * 4. Quality Assurance & Standards Enforcement • Reinforce company protocols and professional conduct standards, • Support onboarding shadowing for new agents, • Provide real-time feedback to Managers regarding operational trends, • Model accountability, punctuality, and field professionalism * Authority & Reporting Structure • Reports directly to the Manager of Field Operations, • No direct reports, • No hiring, termination, or disciplinary authority, • No client contract ownership This role supports field management. * Qualifications • Minimum 5 years of private security or related operational experience, • Valid NYS Security Guard License (required), • Valid NYS Armed Guard License (required for Armed role), • Strong understanding of field security operations, • Ability to travel between multiple NYC locations, • Professional communication skills (verbal and written), • Ability to remain calm under pressure, • Strong situational awareness and decision-making ability * Physical & Work Requirements • Ability to stand and walk for extended periods, • Ability to travel between sites throughout NYC, • Flexibility for evenings, weekends, and emergency coverage, • Ability to respond to urgent operational needs * What Success Looks Like • Reliable coverage stabilization, • Clear, professional incident escalation, • Strong site familiarity across region, • Reduced operational disruption, • Positive client and internal feedback, • Demonstrated readiness for advancement into Field Management * Career Path Security Agent ↓ Field Operations Specialist ↓ Manager of Field Operations ↓ Director of Security Operations This role is designed as a developmental stepping stone for high-performing professionals seeking advancement into formal leadership roles. * Why Join GLOBAL OPS • Work within a structured and disciplined field management model, • Competitive compensation aligned with responsibility, • Clear advancement pathway, • Exposure to diverse operational environments, • Opportunity to contribute meaningfully to field stabilization

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  • Competitive Travel Swim Coach
    Competitive Travel Swim Coach
    21 days ago
    $65000 yearly
    Full-time
    Manhattan, New York

    Job Description Success Academy Charter Schools is seeking a Competitive Swim Coach to join our dynamic team. The successful candidate will be responsible for developing and implementing high-quality training programs for swimmers of varying ages and skill levels. This role focuses on athlete development, technical instruction, competition preparation, and fostering a positive, team-oriented environment that supports both performance and personal growth. The swim coach will not only coach our competitive swim team, but also will provide support and oversight to our Grade 5 "Learn to Swim” program Key Responsibilities *Coaching & Athlete Development* • Plan and conduct swim practices that align with team goals and athlete development pathways., • Provide technical instruction on all four competitive strokes, starts, turns, and finishes., • Develop season training plans, including conditioning, skill development, and competition preparation., • Evaluate swimmer performance and provide constructive feedback to athletes and families., • Foster sportsmanship, discipline, confidence, and teamwork among athletes. *Competition Management* • Prepare swimmers for local, regional, and national competitions., • Attend swim meets and provide on-deck coaching and support., • Develop meet lineups, entries, and race strategies., • Analyze race performance and identify areas for improvement. *Program Operations* • Maintain attendance, training, and performance records., • Communicate regularly with athletes, parents, and team leadership regarding schedules, expectations, and athlete progress., • Ensure compliance with organizational, league, and governing body policies and regulations., • Assist with team events, recruitment efforts, and community outreach activities as needed. *Safety & Risk Management* • Maintain a safe training environment at all times., • Enforce facility rules and safety procedures., • Respond appropriately to emergencies and incidents., • Maintain current certifications required for coaching and aquatic safety. Qualifications *Required* • Previous competitive swimming and/or coaching experience., • Certification through USA Swimming, • Strong knowledge of competitive swimming techniques, training methodologies, and race strategies., • Excellent communication and leadership skills., • Ability to motivate and inspire athletes of diverse ages and abilities., • Current CPR, First Aid, and AED certifications (or ability to obtain before hire)., • Ability to work evenings, weekends, and competition schedules. Preferred • Experience coaching age-group, senior, or elite swimmers., • Knowledge of athlete development models and performance analysis., • Experience using swim meet management and team communication software. Physical Requirements • Ability to stand on the pool deck for extended periods., • Ability to demonstrate swimming techniques when necessary., • Ability to lift and move coaching equipment up to 25 pounds., • Ability to work in a humid aquatic environment. Exact Compensation May Vary Based On Skills And Experience. Compensation Range $65,000 - $65,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship. Featured benefits 401(k), Dental insurance, Vision insurance, Medical insurance, Paid maternity leave, Paid paternity leave, Commuter benefits, Disability insurance

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  • GLOBAL OPS - Regional Security Operations Manager
    GLOBAL OPS - Regional Security Operations Manager
    4 days ago
    Full-time
    Brooklyn, New York

    Compensation Range: $90,000 - $100,000 (Depends on Experience) Type: Full-time (Exempt) Reports to: Director of Security Operations Location: New York County - Kings County - Queens County Expected Workweek: 50 Hours (Field-Based Leadership Role) Expected Travel: Quarterly to different states when needed for consulting and training Position Overview The Regional Security Operations Manager (RSOM) is responsible for full operational ownership of assigned geographic regions. This role carries direct accountability for field execution, client satisfaction, performance standards, leadership discipline, and cultural alignment across all assigned sites. This position exists to ensure operational stability, leadership clarity, and measurable performance outcomes at the regional level. Core Responsibilities Regional Operational Ownership • Maintain full accountability for performance across assigned sites, • Ensure proper staffing levels and quality standards, • Conduct regular and unannounced site inspections, • Identify operational risks and implement corrective action, • Ensure compliance with company protocols and client requirements Leadership & Team Management • Directly manage Field Operations Specialists (FOS), • Provide coaching, performance feedback, and discipline when necessary, • Drive alignment with company culture and leadership expectations, • Ensure professional communication standards are upheld, • Address morale and operational gaps proactively Client Relationship Management • Serve as primary operational contact for regional clients, • Maintain professional, proactive communication, • Address escalations and service concerns promptly, • Protect and strengthen long-term client partnerships Performance & Accountability • Monitor KPIs related to attendance, coverage reliability, incident reporting, and professionalism, • Ensure after-action reporting is accurate and timely, • Enforce operational discipline consistently, • Maintain escalation clarity within chain of command Field Presence & Coverage Leadership • Be present in the field regularly, • Support operations during peak or high-risk periods, • Model leadership standards in dress code and in conduct, • Reinforce chain of command integrity Required Qualifications • 7+ years in private security leadership, • Valid Driver's License & Personal Vehicle, • Valid NYS Security License (Armed), • Experience managing multi-site operations, • Strong crisis management capability, • Demonstrated leadership maturity and accountability, • Excellent communication and decision-making skills, • Ability to operate under pressure while maintaining professionalism Competencies • High integrity + confidentiality, • Calm under pressure; strong conflict resolution, • Operationally minded; executes and improves systems, • Direct and supportive coaching style, • Strong attention to detail; strong follow-through

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  • Account Executive
    Account Executive
    1 month ago
    $16–$18 hourly
    Full-time
    Central Harlem, Manhattan

    JOB SUMMARY Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ supermarkets , lobby events and by building strong relationships with property managers. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio Solicits residential customers through door-to door solicitation, lobby events and by building/maintaining strong relationships with property management Generates incremental revenue from existing customers by adding new/additional services Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions Attends and actively contributes to sales meetings and training programs Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting Collect and account for funds and provide receipts according to Company policies and guidelines REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Knowledge of cold call sales skills, persuasion, and clear communication skills Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle Ability to work outside for extended periods in any season and/or during inclement weather Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications Required Education High School Diploma or equivalent work experience Required Related Work Experience and Number of Years Experience in sales or customer service - 1+ PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge Knowledge of communications technologies and services, with an emphasis on data networking fundamentals Knowledge of cable or telecommunications services Experience with consumer education of products and services Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required. Preferred Related Work Experience and Number of Years 2+ years sales or relevant work experience WORKING CONDITIONS Spends approximately 80% of time in supemarkets for extended periods of time in any season with potential exposure to inclement weather Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.) Exposure to moderate noise levels Must be able to work evenings and weekends Variable hours: may include weekends, holidays, and split days off Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $65,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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  • GLOBAL OPS - Regional Security Operations Manager
    GLOBAL OPS - Regional Security Operations Manager
    4 days ago
    Full-time
    Brooklyn, New York

    Compensation Range: $90,000 - $100,000 (Depends on Experience) Type: Full-time (Exempt) Reports to: Director of Security Operations Location: Westchester County - Long Island - West Connecticut - North & Central New Jersey Expected Workweek: 50 Hours (Field-Based Leadership Role) Expected Travel: Quarterly to different states when needed for consulting and training Position Overview The Regional Security Operations Manager (RSOM) is responsible for full operational ownership of assigned geographic regions. This role carries direct accountability for field execution, client satisfaction, performance standards, leadership discipline, and cultural alignment across all assigned sites. This position exists to ensure operational stability, leadership clarity, and measurable performance outcomes at the regional level. Core Responsibilities Regional Operational Ownership • Maintain full accountability for performance across assigned sites, • Ensure proper staffing levels and quality standards, • Conduct regular and unannounced site inspections, • Identify operational risks and implement corrective action, • Ensure compliance with company protocols and client requirements Leadership & Team Management • Directly manage Field Operations Specialists (FOS), • Provide coaching, performance feedback, and discipline when necessary, • Drive alignment with company culture and leadership expectations, • Ensure professional communication standards are upheld, • Address morale and operational gaps proactively Client Relationship Management • Serve as primary operational contact for regional clients, • Maintain professional, proactive communication, • Address escalations and service concerns promptly, • Protect and strengthen long-term client partnerships Performance & Accountability • Monitor KPIs related to attendance, coverage reliability, incident reporting, and professionalism, • Ensure after-action reporting is accurate and timely, • Enforce operational discipline consistently, • Maintain escalation clarity within chain of command Field Presence & Coverage Leadership • Be present in the field regularly, • Support operations during peak or high-risk periods, • Model leadership standards in dress code and in conduct, • Reinforce chain of command integrity Required Qualifications • 7+ years in private security leadership, • Valid Driver's License & Personal Vehicle, • Valid NYS Security License (Armed), • Valid NJ Security License (Armed), • Valid CT Security License (Armed), • Experience managing multi-site operations, • Strong crisis management capability, • Demonstrated leadership maturity and accountability, • Excellent communication and decision-making skills, • Ability to operate under pressure while maintaining professionalism Competencies • High integrity + confidentiality, • Calm under pressure; strong conflict resolution, • Operationally minded; executes and improves systems, • Direct and supportive coaching style, • Strong attention to detail; strong follow-through

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  • Warehouse Associate
    Warehouse Associate
    2 months ago
    $17 hourly
    Full-time
    Manhattan, New York

    Premier food distribution company committed to delivering high-quality, fresh, and packaged food products to retailers, restaurants, and institutions across the region. Our mission is to bridge the gap between producers and consumers by ensuring timely, reliable, and efficient distribution of food items. Position: Personal shoppers, pickers and Inventory Clerks Department: Outbound and Inbound Location: Brooklyn and Manhattan Pay Rate: $17.00 Job Summary: We are seeking a diligent and reliable Warehouse Associate to join our dynamic team. The successful candidate will be responsible for a variety of tasks within the warehouse, including picking and packing orders, managing inventory, scanning items, and working efficiently in a fast-paced environment. This role requires attention to detail, physical stamina, and a commitment to maintaining high standards of safety and productivity. Key Responsibilities: • Picking and Packing:, • Accurately pick items from warehouse shelves based on order specifications., • Pack items securely and efficiently to ensure safe delivery to customers., • Label packages with the correct shipping information and handle with care., • Inventory Management:, • Maintain accurate inventory records by updating stock levels as items are picked and packed., • Conduct regular inventory counts and reconcile discrepancies., • Assist in organizing and arranging stock in the warehouse for optimal efficiency., • Scanning and Data Entry:, • Use barcode scanners to track items as they move through the warehouse., • Ensure all items are scanned correctly to maintain accurate inventory records in the warehouse., • Fast-Paced Environment:, • Work efficiently to meet deadlines and manage high volumes of orders, especially during peak times., • Maintain a high level of productivity while ensuring accuracy and attention to detail., • Adapt quickly to changes in order volume and warehouse procedures., • Safety and Cleanliness:, • Follow all safety guidelines and procedures to ensure a safe working environment., • Keep work areas clean and organized to prevent accidents and facilitate smooth operations. Ensuring safety is a requirement., • Report any safety hazards or equipment malfunctions to the supervisor immediately., • Team Collaboration:, • Work collaboratively with other warehouse associates and team members., • Communicate effectively with supervisors and other departments to ensure seamless operations., • Participate in team meetings and contribute to a positive and productive work environment., • Qualifications:, • High school diploma or equivalent., • Previous warehouse experience preferred but not required., • Ability to operate barcode scanners and warehouse management software., • Strong attention to detail and organizational skills., • Physical ability to perform manual labor, including lifting up to [50 lbs], bending, and standing for long periods., • Excellent time management skills and the ability to work in a fast-paced environment., • Good communication and teamwork skills., • Working Conditions:, • This position involves standing, walking, and lifting for extended periods., • The warehouse environment may be subject to varying temperatures and noise levels., • Protective equipment such as gloves, safety shoes, and high-visibility vests may be required., • Benefits:, • Opportunities for advancement and career growth., • Training and development programs.

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  • Field Manager
    Field Manager
    2 months ago
    Full-time
    Red Hook, Brooklyn

    Property Inspections • Conduct regular inspections of buildings, apartments, common areas, and grounds., • Identify maintenance issues, safety hazards, and lease violations., • Ensure properties are clean, secure, and well-maintained. Maintenance Oversight • Coordinate repairs with supers, porters, maintenance staff, and outside contractors., • Follow up on work orders to ensure timely completion., • Inspect completed work for quality and compliance. Tenant Relations • Respond to tenant concerns and complaints., • Assist with resolving maintenance issues and lease violations., • Deliver notices and communicate property updates to residents. Vendor & Contractor Management • Schedule and supervise vendors and contractors., • Obtain bids and monitor contractor performance., • Ensure vendors maintain proper insurance and licenses. Vacancy & Turnover Management • Inspect vacant units., • Coordinate apartment preparation, repairs, and cleaning for new move-ins., • Conduct move-in and move-out inspections. Compliance & Safety • Ensure properties comply with local housing regulations and building codes., • Monitor fire safety systems, emergency exits, and common areas., • Document violations and corrective actions. Administrative Duties • Maintain inspection reports and property records., • Update management software with notes, photos, and completed tasks., • Submit weekly reports to ownership and senior management. Emergency Response • Respond to after-hours emergencies when necessary., • Coordinate emergency repairs and tenant communications., • Work with local agencies during emergencies. Key Skills • Property management experience, • Strong communication and customer service skills, • Knowledge of building systems and maintenance, • Ability to manage multiple properties, • Organization and time management, • Problem-solving and conflict resolution, • Proficiency with property management software Reports To: Regional Manager, Property Manager, or Director of Operations Supervises: Superintendents, Porters, Maintenance Technicians, and Contractors (as assigned).

    Immediate start!
    No experience
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