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About The Job About NAVER U.Hub NAVER U.Hub is the U.S. subsidiary of NAVER, a global internet technology company, based in Los Angeles with offices in Seattle and Redwood City. Our teams across NAVER Search US, BAND, ThingsBook, and NAVER Ventures collaborate to advance AI, social media, and investment initiatives that build smarter and more connected experiences for global users. Overview This hybrid internship offers hands-on experience across customer support, product education, content creation, and team operations. Your primary role will be to help users succeed with BAND, deliver tailored demos to prospective customers, and develop resources that enhance onboarding—while also supporting the team with logistics and administrative coordination. You’ll collaborate closely with partnership and marketing teams to continuously improve the user experience and ensure internal operations run efficiently and smoothly. Why Join BAND? • Make a meaningful impact by helping communities stay connected, • Collaborate with a mission-driven, fast-moving team, • Opportunity to shape user education and support at scale, • Assist in responding to user inquiries via email, chat, and support channels with clarity and empathy, • Help troubleshoot issues and guide users to effective solutions, • Help identify recurring pain points and share actionable insights with internal teams, • Support user interviews to better understand needs, use cases, and challenges, • Assist in building relationships with users and developing connections with collaborators, • Contribute to the creation of help articles, guides, and FAQs, • Learn the ins and outs of the product to effectively help usersProduct Demos & Lead Support, • Assist with product demos for prospective customers, • Help understand prospect needs and support tailoring tailor demos to relevant use cases, • Support onboarding for new groups to help ensure a smooth and successful start, • Assist partnerships and marketing teams in nurturing leadsContent Creation Support, • Help gather real-world use cases through user interviews and success stories, • Assist in creating clear, engaging support and marketing content (guides, tutorials, social posts, videos), • Collaborate with designers and videographers to produce graphics and video assets, • Assist in scripting and producing demo videos and onboarding contentTeam Support & Operations, • Assist with logistics for events, campaigns, and team initiatives, • Assist with coordinating merchandise orders, shipping, and inventory tracking, • Provide cross-functional administrative and operational support for efficient operationsSkills & Qualifications, • Strong customer-first mindset with a passion for helping people succeed, • Strong problem-solving ability and attention to detail, • Excellent written and verbal communication skills, • Basic content creation skills (graphics and short-form videos using tools like Canva)Preferred Qualifications, • Experience or interest in creating help center content, tutorials, or educational materials, • Experience or interest in delivering product demos, training, or presentations, • Experience or interest in service-based customer success, support, or onboardingWhat Success Looks Like, • Users feel supported, confident, and satisfied with BAND, • Prospective customers clearly understand BAND’s value through effective demos, • Support content reduces repetitive inquiries and improves onboarding, • Team operational bottlenecks are reduced through proactive supportOther, • Job type: Full-time internship, • Contract period: 3 months (with potential for internship extension), • Pay: $30/hr NAVER U.Hub is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace where all individuals are valued and respected. Naver U.Hub and its affiliated companies are committed to providing an Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue. Our Platform The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises. Our Backing & Partnerships Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence. We're a fast-growing global team of passionate professionals, and we're now looking for a Customer Support Associate based in Latin America to support our growing customer base in the region. This role is crucial to ensuring a seamless customer experience by providing timely, empathetic, and solution-oriented support across multiple channels. The ideal candidate is tech-savvy, fluent in English, Portuguese, and Spanish, and has a strong understanding of SaaS products and customer service best practices. Responsibilities: • Respond to customer queries (Billing and L1 Support) promptly and accurately via phone, email or chat., • Identify customer needs and help customers use specific features., • Analyse and report product malfunctions., • Update our internal databases with information about technical issues and helpful customer discussions., • Share feature requests and effective workarounds with team members., • Inform customers about new features and functionalities., • Follow up with customers to ensure their technical issues are resolved., • Gather and share customer feedback with our Product, Sales and Marketing teams., • Minimum of 2 years experience as a Customer Service Support or similar CS role., • Proficiency in English, Portuguese and Spanish is a must., • Comfortable in providing customer support across multiple channels including Email, Chat, and region-specific platforms such as WhatsApp., • Experience working within a SaaS environment is required., • Experience using Ticketing Platforms like Zendesk/Freshdesk/Intercom and remote support tools., • Must have a strong understanding of how CRM systems work., • Excellent communication and problem-solving skills., • Ability to demonstrate patience when handling complex queries and challenges., • Flexible to work at night shifts.

Location: Remote: California, Oregon, Nevada Location Status: Work will be primarily performed remotely from home office 5 days per week. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off-site locations may be required. 100% Company-Paid Medical and Dental Benefits Free Fiber Internet Service Comp: $29.50 USD per hour Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: The Procurement Coordinator supports and oversees procurement activities by coordinating purchasing processes, maintaining accurate records, and ensuring timely ordering and delivery of goods and services. The role works closely with internal stakeholders, suppliers, Accounts Payable, warehouses, and the Finance organization to ensure purchases are made on time, within budget, compliant with policies, and aligned with quality standards. Qualifications and Experience: • Eligibility for US Employment without sponsorship, • Minimum of 18 years of age, • High School Diploma or GED or equivalent combination of education and experience is preferred, • At least 1 year of experience in procurement or supply chain management is desirable, • Experience with procurement software and tools, • The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication Skills: • Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications, • Functional use of common office equipment, computers, and office software Essential Duties and Responsibilities: Purchase Order Management: • Create, review, coordinate, and process purchase requisitions and purchase orders in accordance with company policies, • Track order status, confirm delivery schedules, and follow up on delays or discrepancies to internal stakeholders, • Coordinate with vendors and internal teams to resolve pricing, quantity, quality, and delivery issues Supplier & Stakeholder Coordination • Liaises with suppliers to gather quotes, pricing, and lead times, maintaining effective communication to ensure accurate and timely procurement, • Serve as a primary point of contact between vendors, internal departments, warehouses, and Accounts Payable., • Monitors supplier performance and maintain updated supplier information in the procurement database., • Maintain supplier documentation, onboarding records, and compliance requirements., • Communicates effectively with internal teams, suppliers, and vendors to relay order details, updates, and resolve any issues that may arise Documentation, Compliance & Controls • Maintains organized procurement records, including purchase orders, contracts, and relevant correspondence, • Ensures all procurement documentation is accurately recorded and easily accessible for reference and auditing, • Support 3 Way Match (PO, receipt, invoice) to ensure timely and accurate invoice processing., • Assist in ensuring that all procurement activities adhere to company policies, regulations, and ethical standards Systems, Reporting & Process Improvement • Assist in preparing regular reports on procurement activities, order status, and supplier performance for management review, • Support system testing, enhancements, and issue resolution, • Identify opportunities to improve procurement efficiency and processes Additional duties as required. • Join a tight-knit crew—no faceless corporation vibes here, • Growth potential: promotions and new challenges are part of our DNA, • Competitive base salary, • Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%), • Free fiber internet service for all employees living in our service area, • A culture built on integrity, mutual respect, and a shared purpose Call to Action: Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.

Mercier Consultancy MD invites you to join our Dutch Customer Support Team in Bulgaria, with paid relocation included! This opportunity is perfect for those eager to immerse themselves in a new culture while providing outstanding service to our Dutch-speaking clients. As a vital member of our team, you will ensure that every customer interaction is positive and efficient. • Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and live chat., • Address customer inquiries regarding products, services, and account issues promptly and professionally., • Manage and resolve customer complaints while maintaining a high level of customer satisfaction., • Document all customer interactions accurately in our CRM system and suggest improvements where needed., • Work collaboratively with cross-functional teams to solve complex issues and enhance the overall customer experience., • Stay updated on product knowledge, policies, and industry trends to provide informed support., • Fluency in Dutch (oral and written) is required; proficiency in English is an advantage., • Experience in customer support or related roles is preferred., • Strong communication skills with the ability to build rapport with customers., • Excellent problem-solving abilities and a proactive approach to managing customer issues., • Familiarity with CRM software and online communication tools is beneficial., • Ability to thrive in a remote work environment and manage time effectively., • Willingness to relocate to Bulgaria with relocation assistance provided., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

We’re hiring a Customer Support Representative in Bloomington, MN—help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families. Qualifications: You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value., • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools., • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication., • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions., • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity., • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. Responsibilities: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat)., • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey., • Update and maintain accurate support documentation and FAQs., • Collect and route customer feedback for internal improvement., • Demonstrate perseverance and empathy in resolving client concerns., • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills., • Commitment to working hard to grow., • A customer-first mindset with a strong desire to assist others., • Previous customer service or soft sales experience is a plus., • Comfort with live chat, email communication, and CRM platforms., • Ability to learn quickly, stay organized, and handle multiple priorities. What We Offer: • 💵 Weekly pay plus performance-based bonuses, • 🩺 Health, life, and retirement benefits, • 🚀 Merit-based promotions and opportunities for advancement into leadership roles Customer Support Representative jobs in Bloomington, MN – Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring a B2B marketer to build the partner marketing and customer advocacy motion for ElevenAgents, our platform for deploying voice and chat agents at enterprise scale. ElevenAgents is deployed across enterprises in every major industry, at companies ranging from high-growth startups to a significant share of the Fortune 500. One week you might be running a joint program with a technology partner at CCW, drawing on a shared MDF budget. Next, you're turning a customer's deployment into a case study that moves the next deal forward. You'll build programs that give customers and partners a reason to publicly champion ElevenLabs - from the people using the product every day to the executives signing the checks. The goal is to 11x the return we get from our partner and customer relationships. * Have run partner co-marketing and/or customer advocacy programs at a high-growth B2B company, and know what moved the needle. * Are a natural storyteller and strong writer who can shape narratives for any audience, from a case study to a conference keynote. * Understand what it takes to build genuine advocacy at enterprise scale - identifying the right customers and partners, earning their trust, and making it easy for them to say yes. * Can measure what you build and communicate results clearly to leadership. * Work well without much process - this role is being built from scratch, and needs someone who sets their own priorities and moves fast. * Bonus: Experience marketing AI agents, contact center technology, or developer tooling. We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: * Excel in the partner motion and there's a clear path to leading partner marketing for ElevenAgents. * Go deep on customer advocacy and you can own the full customer marketing function. * For those who want to go wider, there's a path to a broader B2B marketing lead position as ElevenLabs scales. This role is remote-first, so it can be executed from anywhere in North America with the ability to operate in PT or ET timezones. If you prefer, you can work from our offices in New York or San Francisco. #LI-Remote

We are a profitable, mission-driven fintech company that provides quality financial solutions for people whose needs go unmet by traditional institutions. We serve people with complex needs and those who care for them, and it is an honor to wake up in the morning knowing that we have a profound impact on our customers’ lives. As a Customer Support Specialist, you will quickly become an integral member of our Customer Support team and a go-to expert on our customers. You will field a variety of inbound phone, email, and live chat inquiries from both our cardholders and card administrators, and provide warm, professional customer service to the people who rely on our services to help navigate important decisions and life situations. If you are someone who values helping people, gets energized by speaking with customers over the phone, has great attention to detail, brings excellent written and verbal communication skills, and possesses a high degree of empathy and patience, this could be the role for you - we encourage you to apply! We are looking for someone who can be scheduled for 8-hour work days (inclusive of a 1-hour, unpaid meal break), five days a week, between either: * 6:00 a.m. PT - 2:00 p.m. PT // 9:00 a.m. ET - 5:00 p.m. ET * 7:00 a.m. PT - 3:00 p.m. PT // 10:00 a.m. ET - 6:00 p.m. ET * 8:00 a.m. PT - 4:00 p.m. PT // 11:00 a.m. ET - 7:00 p.m. ET * 9:00 a.m. PT - 5:00 p.m. PT // 12:00 p.m. - 8:00 p.m. ET This is a remote position, and you are welcome to work from anywhere in the US. What You'll Do * Provide exceptional support to our customers via phone, email, and live chat. * Support two of our distinct customer types: * Cardholders who depend on the True Link Card for their daily financial needs, and are often in situations where getting it right really matters. * Card Administrators, responsible for funding and managing the True Link Cards. Card Administrators can be professionals, managing hundreds of cards for their clients, or consumers, managing a card for a loved one * As an expert in the True Link Card’s capabilities, you will be responsible for knowing the ins and outs of the product, empowering customers to utilize our website and mobile app to their fullest potential, based on their unique needs. * Learn and embody the “True Link Voice” - our unique way of communicating with customers without the use of scripts. * Share customer feedback and experiences with the team. * Proudly represent our company, which is known for providing top-notch customer support. Who You Are * Strong communicator - A patient, kind, and empathetic listener and a skilled writer who is eager to understand where people are coming from and help them as much as possible. * Resilient - Energized by the opportunity to speak with customers over the phone, up to five hours a day. * High degree of personal responsibility and ownership in helping customers - A punctual, trustworthy, and reliable professional who goes above and beyond to provide the best possible customer support. Eager to work on a team and create respectful, supportive relationships with teammates and customers. An absolute love for helping people! * Previous professional experience working in hospitality or customer service, and/or personal or professional experience working with people with disabilities, vulnerable older adults, or people in recovery from addiction. * Ambitious and oriented to learning - Excited to learn and navigate new tech platforms, systems, and processes; interested in learning from feedback and dedicated to improving your skills. An optimist who maintains a positive attitude when faced with a challenge or problem. * Familiar with remote work and technology * Understands how to use a Mac computer, external monitors, and computer accessories to efficiently help our customers. * Has a strong internet connection that can support working from home, and knows how to troubleshoot internet and/or technical issues if needed. * Experience using a CRM and ticketing tools like Zendesk, and navigating multiple systems simultaneously while supporting customers. * Please note that special consideration will be given to applicants with one or more of the following: * Applicants with weekend availability * Experience working in hospitality, such as restaurants, hotels, or a similar business * Experience working as a health care coordinator or similar role * Experience managing live chats in a previous role, often multiple chat instances at the same time * Experience helping customers with troubleshooting technical issues for both Mac and Windows based computers Why You'll Love Us * We’ve got the energy and passion of a startup combined with the professionalism of a financial services firm and the compassion of a mission-driven organization that truly cares about each other and the people we serve. * With fifty million Americans in our addressable market, we are catering to tons of people who need our products and services across the country - and we’ve got the potential to reach many more. * Our customers are not only grateful for our services but are the absolute best. We have the privilege of providing financial protection for vulnerable members of society and partnering with expert service providers to do so. You can end each work day knowing that you did wonderful work helping our customers. * We treat one another like we treat our customers: with respect and dignity. Diversity, equity, and inclusion are cultural values we take very seriously, and we welcome and recruit team members of all backgrounds and identities. * We offer competitive wages, health, dental & vision coverage, paid parental leave, 12 paid holidays, your very own professional development budget, and an awesome vacation package. * We like to have fun together! The majority of us work from home from all across the US, and we enjoy connecting virtually for laughs with teammates, and appearances of kiddos and furry friends over Zoom. We also meet up in-person: we have small offices in San Francisco, CA and in Kingston, NY. If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people’s lives, we invite you to apply to join our team. Please apply directly here on our website for us to consider your candidacy. We will only be reviewing applications submitted to our website. When you apply, please complete all questions on the application to be considered.

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. ___ is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you. The Customer Care Specialist is a key member of the Customer Care/Support team tasked with delivering an exceptional customer experience. In this role, customer satisfaction is the most important measurement of success. This role will also contribute to building and scaling the customer support experience including thoughtful attention to the mechanisms and processes that provide important insight into product usage and client health. This role is a remote position, you must be based out of one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah or Washington * Deliver exceptional service to all of our customers ranging from small wealth advisory businesses to the largest financial services firms. * Identify, respond, and resolve issues and questions raised by Vanilla customers. * Provide hands-on support to our customers to ensure their ongoing happiness. * Evaluate the criticality of a given issue; isolate and escalate problems to senior management to ensure problems are solved in a timely manner. * Help clients leverage Vanilla to the greatest extent possible through both functional and conceptual instruction. * Work cross-functionally across the business with Customer Success, Sales, Product, Engineering, and Operations making sure customers get the help they need. * Provide constructive feedback on methods for optimizing the support flows and tools used for tracking and responding to customers. * Report regularly to internal stakeholders on customer support operations and work with customer success managers and sales account executives on customer related initiatives. * Collaborate with the Senior Director of Customer Success to implement and track key metrics like a Client Health Score. * Become an expert in all things Vanilla. * 3+ years of Customer Support experience. * Experience supporting customers in SaaS platforms - strong understanding of cloud-based applications, subscriptions, and common SaaS workflows. * Proven results in driving positive customer experience. * Ability to form relationships with colleagues, prospects and customers through strong interpersonal skills. * Able to thrive in a fast-paced, high-growth environment, with a high level of drive, accountability, and attention to detail. * A self-starter who thrives in a startup environment. * Excellent written and verbal communication skills. * Metrics oriented and customer satisfaction driven. * Ability to manage multiple support channels (e.g. email, chat, and phone). * Ability to explain technical concepts to non-technical users in a clear, professional manner. * Associates, Bachelor's degree in Business Administration or equivalent experience. * Knowledge of customer service principles and practices. * Proficiency in Google Suite, Salesforce Service Cloud, JIRA, and Slack. * Experience working in financial services or wealth management. * Customer service certification. The salary range for this role is $55,000 to $75,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. * Flexible paid time off policy and 10 company-wide paid holidays * Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents * Medical, dental, and vision benefits coverage for employees and their families * 401K eligibility after one month of employment * Free estate planning documents * Budget for learning & development and home office setup * Paid parking or transit for hybrid and in office employees Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Join the Newstel Talent Pool – Multilingual Customer Service Agents At Newstel Portugal, we’re building a Talent Pool of skilled virtual Customer Service Agents who are fluent in English plus one of the following languages: • Portuguese, • Spanish, • Italian, • German, • Dutch, • Swedish, • Danish This is not for a current opening, but by joining our Talent Pool you’ll be the first to hear about exciting future opportunities. Why Join Our Talent Pool? • Be considered early for upcoming roles across our expanding international projects., • Flexible work options:, • Fully remote across Portugal, • Access to modern offices near Lisbon and Faro, • Become part of a multilingual, innovative, and people-focused team supporting global e-commerce clients. What We’re Looking For • Fluency in English plus one of the listed languages., • A minimum of 1 year’s experience in virtual customer service., • Ideally, experience across multiple channels: voice, email, and live chat., • Strong communication skills, empathy, and a passion for delivering excellent service. What’s Next? By applying, you’re expressing interest in joining our Talent Pool. When roles become available that match your profile, you’ll be contacted directly by our recruitment team. Ready to connect with future opportunities at Newstel Portugal? Apply now and become part of our growing international talent community!

About the role: Samsara’s Revenue Operations AI & Data Team is building the future of how we go to market — with intelligence, personalization, and speed. We’re a high-impact team of builders, scientists, and strategists focused on transforming sales operations through AI. Our mission is to help sellers reach the right customer at the right time with the right message — and to put everything they need at their fingertips, whether that’s data from Salesforce, context from a past call, or content that wins deals. As a Senior Software Engineer, AI Platform, you’ll lead the design and development of core platform capabilities that power Samsara’s next generation of AI-driven experiences. You’ll focus on building scalable, reliable systems that enable multi-step AI workflows, model execution, and integrations across products, rather than individual features. This role sits at the intersection of distributed systems and applied AI, where correctness, extensibility, and operational excellence matter as much as speed. You’ll partner closely with AI engineers, backend engineers, and cross-functional teams to shape shared execution patterns, define platform contracts, and evolve the foundations that support S+Engine and future AI use cases. You’ll be empowered to make architectural decisions, move fast on early iterations, and help turn emerging AI capabilities into a durable, production-grade platform that other teams can build on with confidence. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment., • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: • Build and evolve core AI platform capabilities that enable teams to develop, run, and scale GenAI-powered applications across Samsara., • Design and implement shared execution patterns, APIs, and services that support multi-step AI workflows and system integrations., • Develop reliable, extensible backend systems that power AI-driven experiences used across the sales funnel and beyond., • Work hands-on across the stack, from backend services and execution infrastructure to integration with AI models and tooling., • Collaborate closely with AI engineers, data scientists, product partners, and sales operators to turn emerging AI use cases into production-ready platform capabilities. Minimum requirements for the role: • 6+ years of professional software engineering experience (excluding internships/contract roles), with a strong emphasis on building and operating large-scale, production backend or platform systems., • Hands-on experience building and operating GenAI-powered systems in production, including integration with large language models (LLMs) or similar AI services., • Experience designing or implementing GenAI workflows such as prompt orchestration, tool execution, routing, or multi-step reasoning pipelines., • Proven experience designing and implementing distributed systems that support multi-step execution, asynchronous workflows, and well-defined service contracts., • Strong proficiency in backend programming languages (e.g., Python, Java, Go, or similar) and experience building reliable services with clear input/output schemas., • Expert in Python and GenAI frameworks (e.g., LangChain, OpenAI SDK, MCP, etc.), • Familiarity with GenAI quality and safety considerations, such as validation of model outputs, structured responses, retries/fallbacks, and basic evaluation or monitoring approaches., • Strong product sense and ability to work in fast-paced, cross-functional environments., • Located in and authorized to work in the United States (this is a fully remote role). An ideal candidate also has: • Experience working on AI products in a sales, go-to-market, or revenue operations context., • Familiarity with enterprise tools like Salesforce, Gong, Outreach, or similar CRM/enablement platforms., • Experience integrating with vector databases, retrieval systems, or streaming voice/chat pipelines., • A track record of leading major technical initiatives or mentoring engineers in high-growth teams., • Exposure to infrastructure considerations such as cost optimization, model evaluation, observability, and latency management.

About PubNub ___ powers the world’s most engaging real-time experiences including chat, live updates, and interactive applications for over 2,000 companies including Verizon, Autodesk, Zillow, and Dropbox. Our global data network processes trillions of messages each month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we’re shaping the future of how the world connects. The Role The Senior Solutions Architect is a cross-functional role with a focus on AI-driven solution design, scalable architecture patterns, and strategic customer engagement. We are looking for a Senior Solutions Architect to join our Americas team (Remote, Central/Eastern region). In this role, you’ll work closely with prospects and customers to design and implement real-time solutions using PubNub’s SDKs, APIs, and advanced platform features. You will act as a trusted technical advisor, helping customers build scalable, event-driven solutions, such as live events, real-time commerce, watch parties, digital health, and more, while driving adoption and long-term value from PubNub’s real-time communication platform. Key Responsibilities • Cross-Functional Planning: Lead solution strategy and planning across Product, Sales, and Engineering to align solution architecture with customer outcomes and enable scalable, coordinated execution., • Customer Engagement: Act as a trusted technical advisor, guiding customers through real-time application development and identifying opportunities to expand their use of PubNub’s platform., • Solution Design: Develop tailored solutions and architectures for enterprise use cases, ensuring seamless integration, scalability, and rapid time-to-market. ● Platform Expertise: Provide hands-on implementation guidance and best practices for PubNub’s SDKs, APIs, and platform components.., • Architecture Standardization: Define and document scalable architecture patterns that can be reused across strategic accounts, regions, and verticals., • Training & Enablement: Conduct customer workshops, internal knowledge-sharing sessions, and contribute to solution documentation to support technical adoption and long-term success. Minimum Requirements Core Qualifications & Experience • 5+ years in technical architecture, solutions engineering, product management, or developer tooling, with direct SDK/API implementation experience., • Hands-on experience developing and deploying applications for Web or Mobile platforms., • Demonstrated ability to align customer needs with product and engineering priorities, translating business requirements into scalable technical designs., • Experience driving technical pre-sales, enterprise customer engagements, or leading cross-functional delivery of platform-based solutions. Leadership & Collaboration • Ability to influence product direction through field insight and customer architecture planning., • Exceptional communication skills, including comfort working with C-level stakeholders, product teams, and developers alike. Developer Tools & System Integration • Strong coding fluency in at least one modern language (e.g., JavaScript, Python, Java/Kotlin, Swift, Dart, Ruby), with the ability to quickly apply those skills to other programming languages and platforms., • Experience building developer tooling or reusable architecture templates., • Familiarity with live collaboration environments (e.g., CodeSandbox, GitHub Codespaces), CI/CD pipelines, and testing/documentation best practices. Strategic Architecture and AI Expertise • Working knowledge of distributed systems and platform design concepts (e.g., Kubernetes, service mesh, secure APIs)., • Working knowledge of AI-enhanced solutions across use cases like personalization, prediction, automation, or real-time insights., • Familiarity with AI/ML frameworks and architectures (e.g., LLM integration, vector search). Preferred Attributes • Experience with real-time applications, messaging platforms, publish-subscribe systems, WebSockets, or event-driven systems., • Familiarity with security, privacy, and compliance frameworks (e.g., SOC2, HIPAA, GDPR)., • Background in developer experience (DX), technical writing, or developer community engagement., • Understanding of cloud infrastructure and networking fundamentals (e.g., AWS, HTTP, TCP/IP). Why Join PubNub • Work on real-time solutions at internet scale across industries like healthcare, fintech, streaming, and gaming, • Competitive Overall Compensation in the range of USD 175,000 – USD 180,000 per annum, • Remote-first culture with flexibility across the United States (Central/Eastern time zone preferred), • Equity in a profitable, fast-growing infrastructure company, • Inclusive, growth-focused team where your impact is recognized If you’re excited to design real-time architectures that power millions of users, we’d love to hear from you. PubNub is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applications are reviewed for accuracy and may be subject to resume, identity, and experience verification as part of the hiring process. Please note that candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.

📍 Locations: San Francisco (Hybrid), New York (Hybrid), or Remote (US) We’re hiring an OpenAPI (OAS) Engineer to own and evolve the systems that power our API Explorer and API Designer - two of the most critical surfaces in the ReadMe product. This role sits at the intersection of developer experience, API design, and product engineering. You’ll shape how thousands of companies design, validate, and interact with their APIs. You won’t just be implementing specs…you’ll help define how APIs should feel. We're a small team of humans (and___) working together to do big things — and that’s where you come in. In this role you’ll have a transformational impact on ReadMe across both the trajectory of the business and our thriving culture. ReadMe helps more than 5,000 leading startups and tech companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for PagerDuty, Samsara, or Nvidia, you’ve used ReadMe! We love what we do because it’s so much more than just documentation. We’re providing tools for teams to build a better developer experience and make their products and APIs easier to use. We’ve got great support from our investors at Accel who led our___, and___ reflects the open, caring, and whimsical culture we want to maintain as we scale. This isn’t a feature team where a PM hands you tickets. You’ll help decide what gets built, why it matters, and how it works end-to-end. But you won’t be doing it alone. ReadMe is a highly collaborative environment where people show up for each other. Ownership here means you’re driving, but not driving solo. You’ll specifically own: * The API Explorer and API Designer: the tools thousands of companies rely on to design, test, and interact with their APIs through ReadMe. * The OAS pipeline: how we parse, validate, transform, and render OpenAPI specs across the product. * The technical vision: where these surfaces go next as the API landscape evolves (new spec versions, AI-assisted workflows, shifting developer expectations). * The developer experience: you’ll think deeply about what it feels like to use these tools, not just whether they work. Day-to-day that means you’ll: * Ship meaningful improvements early, changes that customers notice, even before the full vision takes shape. * Define a technical roadmap for the OAS-powered surfaces that the team can get behind and build toward together. * Make the big architectural calls. Decide what to evolve, what to reimagine, and how to get there. * Stay ahead of the curve. The API tooling landscape is shifting fast. You’ll keep an eye on where things are heading and make sure ReadMe stays out in front. * Care deeply about developer experience and API usability. * Have strong opinions on what makes a “good” API - and can back them up. * Enjoy working on tools that other developers use every day. * Like turning complex systems into simple, elegant interfaces. * Are excited about how AI can improve how developers understand and use APIs. * Deep familiarity with OpenAPI / Swagger. * Strong JavaScript/TypeScript experience. * Experience building or working with API explorers or API clients. * Understanding of: * Authentication flows (OAuth, API keys, SSO) * REST API design patterns * JSON Schema and validation systems * Comfort debugging real API requests (headers, payloads, errors). * Familiarity with frontend systems (React, rendering structured data). * Experience designing developer-facing tools is a big plus. * Learn how ReadMe ingests and renders OpenAPI specs. * Ship your first improvements to the API Explorer or Designer. * Pair with engineers across the product and platform teams. * Own meaningful parts of the API Explorer or Designer experience. * Identify gaps in how we handle OpenAPI and propose solutions. * Become a go-to resource for API-related decisions across the company. * Define the direction of API tooling at ReadMe. * Have shipped major improvements used by thousands of developers daily. * Help shape how modern APIs are designed and consumed. * We can’t wait to read your resume and (hopefully personality-filled) cover letter! Let us know what excites you about full stack engineering, and help us get to know you better! * If we think we might be a good fit for you, we’ll set up a 30 minute phone chat with our VP Engineering Moses! He’ll tell you more about the role, and get a chance to hear about your experiences. * Next will be a second 30 minute phone interview with one of our Engineering Managers where we’ll dive a bit more into your background. * We’ll then do a technical assessment with a couple of ReadMe engineers. * Finally we’ll invite you to an "onsite" interview conducted over Zoom! These usually take 3.5 to 5 hours including an hour break in between. We are able to be flexible with the schedule and split it up over two days if that works best for you! We start with a 15-minute get-to-know-you with the people you’ll be interviewing with, and then have you talk with people one-on-one later on. * We’ll let you know how things went within a week! If it still seems like a good fit all around, we’ll extend you an offer! If not, we will update you to let you know so you aren’t left hanging. * Unlimited PTO with a three-week minimum. 🏝️ * Fully covered medical, dental, and vision insurance for you, and 100% for your dependents. * A One Medical membership. 👨‍⚕️ * A gym or fitness stipend of up to $150 per month. 🏋️‍♀️ * One-to-one donation matching of up to $1,000 per year. 💸 * Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣 * Work from home. 🏠 * Three offsite retreats per year to get together with coworkers and plan for the quarter ahead. ✈️ * Take a look at our___ for more information on our benefits! 📘 Not sure if you’d be the right fit? Apply anyway! We’d love to see your application. At ReadMe, we’re committed to cultivating a diverse and inclusive workplace. We welcome people of all different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here! ReadMe is open to hiring folks fully remote in the US, hybrid, or in-person at our New York or San Francisco HQ.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: ___ ___ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: ___ ___ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across North American timezones. This role will follow a five-day schedule that might include one weekend day to ensure coverage. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you. • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$76,958.00 - $95,700.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that the gross salary for US employees could be anywhere between $70,974.17 to $88,258.90., • We also offer options into the company equity through ___ (RSU's), with a grant value of up to $8,700.00, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $281,152.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by ___., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

TL;DR: Imubit is looking for a Technical Customer Support Manager to help disrupt the refining and chemical industries with breakthrough machine learning technologies. We are looking for candidates located in the Houston, TX area, willing to be hybrid (2-3 days a week) in office, but are open to remote candidates About us: Imubit is redefining how industrial companies around the world adopt and scale enterprise AI, adding millions of dollars to plant bottom lines while operating safely within constraints related to energy efficiency and sustainability. Our AI platform supports real-time optimization across complex, nonlinear industrial systems, enabling both autonomous and guided decision-making in live production environments. Fortune 500 companies rely on Imubit to continuously improve profitability and sustainability across their most valuable assets. Backed by Insight Partners, Imubit brings together deep domain expertise from companies such as Exxon and Shell with leading AI talent from Google and other top innovators. With teams across the United States and a growing international presence, Imubit is transforming operational optimization across industries ranging from refining and aromatics to polymers and LNG liquefaction. We are looking for: You, a Technical Customer Support Manager, with a passion for providing exceptional customer service and deploying strategies focused on that mission. You will take a central role in handling the most complex support cases of our customers and our field teams. You know the ins and outs of building a ticketing system for external customers and developing metrics in which the team will operate. You understand the importance of streamlining and improving processes and procedures to improve service delivery. This is a one-of-a-kind chance to join the technological team of a company with a proven ability to transcend industries through scientific inventions, that are just commencing their exponential growth. In this position, you will: • Build an external-facing customer support system that integrates a variety of Chat, Meet, Call, and Collaboration platforms with the Imubit Product, • Provide on-going support to refinery and petrochemical customers, • Act as a technical focal point and lead work in cooperation with other internal teams to drive towards finding solutions to critical field issues, • Develop service procedures, policies, and standards while addressing any SLA areas of concern, • Utilize your knowledge and understanding of all relevant industry standards and best practices to balance the long-term direction and short-term actions of the team, • Work closely with field teams on a daily basis to understand their challenges, support business needs, and deliver a consistently high-quality support experience Qualifications: • Proven experience in building and maintaining a ticketing system (ideally 5+ years), • Preferred BA/B.Sc. in Computer Science or equivalent, • Experience as a Technical Support, Escalation Engineer, QA Engineer, or a similar role, • Oversee our AWS and GCP cloud environments, making sure they run smoothly, reliably, and follow good practices, • Knowledge of Kubernetes, including monitoring and viewing container logs, • Experience working and troubleshooting in complex IT environments: both Linux and Windows, • Implement and maintain monitoring and observability solutions (e.g., Grafana, New Relic), • Monitor and analyze system data to detect issues and optimize performance, • Experience working with multiple network layers or air-gapped networks, • Comfortable with new technical tools and resourceful using those to troubleshoot and come up with creative solutions to problems, • Ability to work calmly and professionally in high-pressure situations, • Ability to multitask - work and switch among many activities at the same time, • Passionate focus on customer support and the ability to build long-term, successful working relationships with internal and external customers Imubit provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Imubit complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Imubit does not accept or retain unsolicited CVs or phone calls and/or respond to them or to any third party representing job seekers. No visa sponsorship is available for this position.

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity – Customer Support Specialist III (Remote - US) We are looking for an enthusiastic Customer Support Specialist III to join our Support organization. In this role, you’ll ensure our crew members and client users have their product questions answered and technical issues resolved quickly, accurately, and with care. Customer Support Specialist IIIs at Wrapbook work across a range of case types—from high-volume, repeatable issues to complex, high-context production scenarios. Depending on business needs and your strengths, you may be aligned to a team focused on Worker users and scaled support (Express Desk) or a team focused on non-Worker users and high-touch, relationship-driven support (Partnership Team). In all cases, you’ll play a critical role in ensuring payees are compensated compliantly and on time, while delivering a concierge-quality support experience. What you’ll do * Own a portfolio of cases and inbound interactions (email, live chat, and phone via Salesforce), serving as the primary point of contact from first touch through resolution for crew members and client users. * Diagnose and troubleshoot product behaviors and production workflows: investigate issues, reproduce bugs, identify root cause, and advise on next steps or workarounds. * Manage your case backlog with clear ownership and urgency: prioritize work by customer impact, SLA, and escalation risk; proactively follow up internally and externally until issues are fully resolved. * Partner closely with Customer Success, Payroll Ops, Product, and Engineering to resolve customer issues, translating customer context into actionable technical detail. * Identify trends and product gaps: log high-quality bug reports and product requests in Linear (or similar tools), including replication steps and business impact. * Escalate urgent or production-critical issues via PagerDuty or established escalation channels and help coordinate cross-functional response through resolution. * Deliver a concierge support experience: adapt communication style to the customer and situation, explain solutions clearly, and anticipate follow-up needs. * Contribute to team knowledge and operational excellence by creating and maintaining SOPs, templates, troubleshooting guides, and other internal documentation. * Support continuous improvement efforts by sharing best practices, surfacing opportunities for workflow optimization, deflection, or automation, and incorporating QA feedback into your day-to-day work. * Mentor and support junior teammates as needed through case guidance, escalation support, and modeling strong customer judgment and communication. What you’ll have * 2+ years of experience in customer support, technical support, or an administrative role supporting film and television production (or equivalent B2B SaaS experience). * Strong knowledge of Film & Television production workflows; Production Accounting or payroll experience is highly valued. * Confidence communicating with customers via phone, email, and live chat, including comfort being on the phone for extended periods when needed. * Excellent written communication skills, with the ability to document customer issues clearly and create effective internal tickets and documentation. * Proven troubleshooting and problem-solving skills, with a habit of researching, validating, and understanding solutions before communicating them. * Demonstrated ability to manage a case queue responsibly, multitask across multiple issues, and prioritize effectively in a fast-paced environment. * Comfort working in an early-stage, high-growth company where priorities evolve and adaptability matters. * Experience collaborating cross-functionally and a genuine enjoyment of working with others to achieve shared outcomes. * Familiarity with tools such as Salesforce, Linear (or similar bug tracking tools), PagerDuty, Slack, and Notion (or the ability to learn them quickly). Nice to have * Motion Picture Union Payroll experience. * Experience supporting high-volume case environments or complex, high-sensitivity customer scenarios. * Experience creating or maintaining SOPs, workflows, or training materials for support teams. * Experience identifying deflection opportunities, improving self-serve resources, or contributing to automation initiatives. * Experience contributing to QA programs, mentoring junior support staff, or supporting team enablement. * Experience creating operating procedures or content for AI-powered support tools. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: * Unlimited Paid Time Off * Work from anywhere in Canada and USA * Health and Dental benefits * Up to $1,500 USD/ $2,025 CAD towards IT set up for your home * Up to 2% matching RRSP / 401K * Learning and Development opportunities * Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

Arbiter is the AI-powered care orchestration system that unites healthcare. We are launching our best-in-class, patient-facing Agentic platform to optimize patient outcomes through a unique multimodal approach. We optimize complex healthcare workflows that interface with patients using the latest Agentic AI approaches, and we combine it with a sophisticated platform to serve this Agentic layer at scale. We are looking for expert engineers and leads to join our team and help us push the frontier of what's possible with Agentic workflows + Healthcare. Backed by one of the largest seed rounds in health tech history and operators who bring the expertise and distribution to scale nationally, we're building the connected infrastructure healthcare should have had all along. Our Engineering Culture & Values We are a high-performing group of engineers dedicated to delivering innovative, high-quality solutions to our clients and business partners. We believe in: * Engineering Excellence: Taking immense pride in our technical craft and the products we build, treating both with utmost respect and care. * Impact-Driven Development: Firmly committed to engineering high-quality, fault-tolerant, and highly scalable systems that evolve seamlessly with business needs, minimizing disruption. * Collaboration Over Ego: Valuing exceptional work and groundbreaking ideas above all else. We seek talented individuals who are accustomed to working in a fast-paced environment and are driven to ship often to achieve significant impact. * Continuous Growth: Fostering an environment of continuous learning, mentorship, and professional development, where you can deepen your expertise and grow your career. Responsibilities As a Senior Backend Engineer, you will engineer production agentic systems that directly serve hundreds of thousands of users at scale. Think forward-deployed engineering: you take powerful platform capabilities, design multi-step workflows that orchestrate voice, SMS, video, and web interactions, and ship them to production where real outcomes are measured. The problems are genuinely hard. You're building systems that navigate complex conversations in multiple mediums, handle sensitive nuances and edge cases in multiple languages, coordinate multi-outcome workflows across departments, and adapt dynamically based on user responses. You will innovate on how agentic technologies can be pushed to their maximum potential, not follow a playbook. Roughly 60-70% of your time is deployment-focused. The remainder is platform contribution: building reusable workflow primitives, improving shared infrastructure based on patterns you see across customers, and shaping how we architect agentic systems at scale. Your field experience makes you one of the most valuable voices in platform decisions. * Engineer Agentic Deployments: Design, build, and ship multi-step, multi-modal agentic workflows (voice, SMS, video, chat, web) tailored to specific customer use cases. Own these systems end-to-end from requirements through production monitoring. * Solve Hard Problems Creatively: Each deployment surfaces novel challenges: complex scheduling logic, real-time EHR data flows, multi-outcome conversations, adaptive patient journeys. You are expected to think independently and build solutions that go beyond existing patterns. * Translate Requirements into Technical Designs: Partner with Customer Success and stakeholders to understand operational needs, then architect agentic workflows that address them. Push back when requirements don't make sense. Propose better approaches when you see them. * Ship to Production with High Standards: Deploy and operate customer-facing systems with strict reliability, compliance, and quality requirements. Instrument thoroughly, monitor outcomes, and iterate based on real-world performance. * Contribute to the Platform: Identify reusable patterns across deployments and contribute them back as platform capabilities. Improve shared tooling, workflow primitives, and infrastructure based on what you learn in the field. * Cross-Functional Collaboration: Work with product, data, engineering, and clinical teams to align deployment work with broader platform direction and company goals. Minimum Qualifications * 5+ years of hands-on experience building and operating production software systems. Recent experience with AI-powered services, automation, or workflow systems is a strong plus. * Computer Science or Engineering degree, or equivalent practical experience. * Strong software engineering fundamentals: you write clean, testable, well-structured code and care about the systems you build. * Python proficiency (our primary backend language). * Proficiency with AI-assisted development tools (e.g., Cursor, Claude Code, GitHub Copilot). * Experience with real-time integrations (APIs, webhooks, bidirectional data sync) in production. * Experience working across the stack when needed. You're primarily backend-focused but not afraid to touch whatever layer the problem requires. * Experience with cloud infrastructure (AWS, GCP, or Azure) and production deployments. * Comfort with ambiguity. You can take a loosely defined problem, structure it, and drive it to a shipped solution without heavy hand-holding. * Strong communication skills. You will regularly interface with non-technical stakeholders and need to explain technical tradeoffs clearly. Preferred Qualifications * Experience building agentic workflows, including orchestration across tools and services, multi-step automation, or human-in-the-loop patterns. * Experience integrating LLM APIs and working with prompt engineering and evaluation. * Track record of working directly with customers or end users and translating their needs into technical solutions. * Startup or early-stage experience operating in fast-moving, high-ambiguity environments. This role can be remote or on-site, based in our New York City or Boca Raton offices, in a fast-paced, collaborative environment where great ideas move quickly from whiteboard to production. Job Benefits We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth: * Highly Competitive Salary & Equity Package: Designed to rival top FAANG compensation, including meaningful equity. * Generous Paid Time Off (PTO): To ensure a healthy work-life balance. * Comprehensive Health, Vision, and Dental Insurance: Robust coverage for you and your family. * Life and Disability Insurance: Providing financial security. * Simple IRA Matching: To support your long-term financial goals. * Professional Development Budget: Support for conferences, courses, and certifications to fuel your continuous learning. * Wellness Programs: Initiatives to support your physical and mental health. Pay Transparency The annual base salary range for this position is $148,500-$190,000. Actual compensation offered to the successful candidate may vary from the posted hiring range based on work experience, skill level, and other factors.

This is a 100% remote role for candidates based in the Washington D.C. Metro Area (D.C., Maryland, Virginia). We are seeking a Senior Business Development Manager who can create and convert a pipeline into revenue. This is a revenue-driving role focused on originating new opportunities, securing strong teaming positions, and producing measurable wins to accelerate growth. Base plus commission. The Opportunity • Identify and qualify near-term FY26 opportunities with a realistic path to award, • Convert existing relationships into booked subcontract revenue, • Introduce Viderity to funded program offices where you have direct access, • Build a pipeline that is defensible under detailed questioning, • Clearly articulate Viderity’s value proposition What You Will Do • Develop and execute a focused plan tied to revenue outcomes, • Create new opportunities and manage pipeline stages and gate analyses, • Secure subcontracting roles on awarded contracts where you have direct access, • Evaluate competitors and conduct SWAT analyses, • Own the full business development lifecycle from identification through the proposal and post-award transition., • Contribute to solution shaping and pricing strategy discussions, • Represent Viderity at conferences and meetings with clear opportunity focused purpose and follow-through Required Experience • 10+ years’ experience working in federal business development, • Personally attributable wins, • Strong relationships at both program and contracting levels, • History of securing subcontracting roles on active contracts, • Ability to evaluate probability of win using real access and positioning, not template scoring models, • Understanding of acquisition trends and competitive dynamics, • Experience aligned to digital services, modernization, technology implementation, or data-driven initiatives, • Clearance a plus Ideal Attributes • 5+ years’ experience supporting a small business (HUBZone/WOSB preferred), • Opportunity/Revenue driven focus, • Resilient and detailed oriented, • Comfortable operating in a lean environment (Note: task cross over may occur), • Local to the DC Metro area preferred, • Travel on an as-needed basis for networking and conferences, • Salary range $140,000 - $270,000, including commission, based on qualifications and experience. If you enjoy challenges, let’s chat and see if this might be a good fit! About Viderity Viderity, a woman-owned HUBZone small business supporting the Federal government for over 15 years, seeks a key member of our core growth team to expand our Federal Civilian contract base after recent successes by our team at the Department of War and Justice. Viderity delivers mission-focused digital services, application development, data management, and strategic program solutions to support federal agencies. We pride ourselves on high performance, strong client relationships, and measurable mission impact as recognized by multiple corporate awards. Your application has been successfully submitted!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ___ ✨ About the Role This role is for a Senior Engineering Manager where you’ll be a manager of managers. You will be leading across multiple teams in an org of around 20-30 people. We’re expanding and your role as the Senior EM will be to grow and build new squads as needed. Your direct reports will include Tech Leads, Senior Engineers and 2-3 Engineering Managers. Senior Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work. Senior Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team environment for people to do their best work. You’ll be responsible for structuring, organising, supporting and challenging your team to deliver on their mission. You can read more on the expectations of Senior Engineering Managers in our ___. Is this role right for you? While this is not a role which requires hands-on-coding, we are looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles. We recognise that Senior Engineering Managers lead in different ways, we’re looking for someone who is adept at: • Delivery and Execution: Enjoys taking accountability for delivery across your squad(s), collaborating with the Technical Lead and Product Manager., • Engineering and Operational Excellence: Actively fosters a high bar for engineering excellence within your teams. You’re accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth, so holding a high bar (and clearly articulating your expectations) is key., • People Leadership: Has experience directly managing at least 2-3 Engineering Managers and leading orgs of around ~20 engineers. You can support, coach and develop them through their career with regular 1:1s and continuous feedback., • Technical Influence: Partners with senior engineers to drive technical initiatives that raise the bar for our engineering practices., • Stakeholder Relationships: Builds strong stakeholder relationships with other teams, and creates a focus space for engineers to do their best work., • Organisational Wide Impact: Collaborates with the wider engineering organisation to contribute to company-wide best managerial and technical practices and standards. We consider your application across all open EM roles at Monzo independent of which role you've applied for, so if you've recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again. The interview process: After an initial informal recruiter call you go through two main stages • Initial Call (1 hour) You'll meet with one of our Senior Engineering Managers or Engineering Directors. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’), • Loop Stage (3 hours 30 mins) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below). The Loop is one stage and the interviews in this stage are: All things going well, you'll have completed the hiring process 🚀 Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email . Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you: 💰Base salary £130k - £160k + Equity + Benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits___ #LI-Remote #LI-AL1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2023 ___ and 2023 ___ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

We’re on a mission to eliminate every software bug in the world. Companies spend over $70 billion a year on software testing…with not-so-great results. Bugs continue to wreak havoc on customers and prevent companies from achieving their goals. QA Wolf is the first QA solution that guarantees automated test coverage. We help world-class teams ship faster and more confidently and are the top rated QA solution on G2. QA Wolf is backed by top-tier venture capital and industry leaders including Scale, Inspired Capital, and founders of PayPal and AngelList. The founding leadership team brings experience from Amazon, Bridgewater, ZipDrug, and more. QA Wolf is headquartered in Seattle and is a remote-first team. We are looking for a strategic, revenue-owning Customer Success Manager (CSM) to join our team. Location: Remote in US, UK, or Canada* We are looking for someone who: * Has 3+ years of experience as a Customer Success Manager or Account Executive managing full-lifecycle relationships in a technical SaaS environment with multiple stakeholders * Has proven success carrying a quota for renewals and/or expansions, with a strong track record of driving retention and growth * Is skilled at engaging VP- and C-level stakeholders, particularly in Product, Engineering, and QA * Thrives in early-stage startups where adaptability, ownership, and initiative are key * Thinks strategically and connects product value to customer business outcomes * Shares our values Things you will do: * Manage a portfolio of 20–25 customers across onboarding, adoption, renewal, and expansion * Understand customer goals and workflows to drive outcomes and long-term value * Serve as a trusted advisor on QA and automated testing best practices * Create and execute success plans that clearly link product usage to business impact * Build and maintain alignment with technical and executive stakeholders * Identify risks early, handle objections, and manage escalations with clarity and urgency * Collaborate with sales, product, and engineering to share feedback and improve the customer experience * Own forecasting, renewals, and expansion opportunities across your accounts * Deliver against targets for Net and Gross Dollar Retention (NDR/GDR) We offer great compensation and many other benefits including: * Compensation * USD: $100K–$140K base | $120K–$180K OTE * CAD: $137K–$191.8K base | $164.4K–$246.6K OTE * GBP: £78K–£109.2K base | £93.6K–£140.4K OTE * 100% Medical, dental, and vision * 28 days of personal time off (PTO) * A remote-first culture allows you to work virtually anywhere Our Values ✨ Make magic. We want to build a magical product for our customers and magical place to work. Magic is striving for better than the best. Working with exceptional colleagues is exciting, inspiring, and the most important factor for creating a magical place to work. 📖 Be open. Being open provides context people need to make great decisions. Openness builds trust, showing progress creates momentum, and open learnings from failures help us get better. 💪 Have freedom and ownership. Giving people freedom instead of developing processes to prevent them from using their own judgement, creates better decision making and accountability. To give people freedom they must have the skills, context, and ownership mentality to solve problems self-directed. 💥 Deliver impact fast. Creative mavericks are motivated by doing great work, not by being told what to do. By creating a magical environment to attract talented people, by being open and providing context to make great decisions, then we can provide freedom and ownership for people to do great work and deliver impact fast. Learn more about our Mission and Values ___. Our Interview Process (Fast, Thoughtful, and Built for Builders ): * 30-minute intro with our Recruiting team — we’ll align on experience, goals, and what excites you * Technical conversation with Customer Success Leadership — a deeper dive into your technical expertise and how you approach real-world CS challenges * Take-home challenge — show us how you build relationships, dive deep with customers, and drive outcomes * Take-home review with Leadership — a mock CS call and deeper discussion on what it would look like to join the team * Final chat with the Hiring Manager — ensuring strong alignment on expectations, impact, and long-term growth * Offer + welcome to the team 🎉 Note: This is a fully remote position. However, all candidates must be physically located in and have legal authorization to work in the United States, Canada, or the United Kingdom, without the need for employer-sponsored work authorization, now or in the future. At this time, we are not sponsoring visas (e.g., H-1B, TN or E-3 in the United States) or supporting related work authorization.

We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! At CompanyCam, great support is more than answering tickets. It's building trust with the people who rely on our product every day. As a Spanish Bilingual Customer Support Specialist, you'll handle support requests in both English and Spanish and serve as the primary point of contact for our Spanish-speaking users. You'll also create and maintain help documentation in both languages, keeping our knowledge base sharp and accessible for every user. Beyond support, you'll be a key resource for teams across the company, translating in-app content and jumping in on Sales and Customer Success tasks to make sure Spanish-speaking customers have a seamless experience from day one. You'll work across Support, Product, Engineering, Marketing, and more, making this a role with real cross-functional visibility and impact. If you're bilingual, technically curious, and energized by helping people solve problems, this one's for you. Location: We welcome both local and remote applicants for this role. Candidates must permanently live and work in the U.S. to be considered. • Provide technical support to external users via email, chat, phone, and Zoom, resolving complex issues related to CompanyCam's app and integrations., • Be the go-to for Spanish-speaking users, serving as the primary support contact and ensuring they receive the same quality experience as all CompanyCam customers., • Create and maintain Help Docs, including translating new articles and updating existing content as features and integrations evolve., • Support cross-functional teams by translating in-app content, marketing materials, and business terminology for Product, Engineering, Marketing, and Brand teams., • Manage and maintain video content in Spanish, collaborating with other departments to record, update, and keep resources current., • Troubleshoot and document issues, logging bug reports and feature requests in Jira and using tools like BugSnag and Datadog to dig into errors with Engineering., • Assist Sales and Customer Success with Spanish-speaking user outreach, account conversion, retention, and collections as needed., • Share knowledge across the team, helping train new hires, contributing to internal knowledge bases in Notion and Guru, and participating in hiring rounds. At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: • Opening the product to more users by ensuring Spanish-speaking contractors have the support, resources, and documentation they need to get full value from CompanyCam., • Bridging teams across the company by bringing bilingual expertise to Product, Marketing, and Engineering in ways that no other role does., • Raising the bar for support quality by troubleshooting complex issues, closing knowledge gaps, and building resources that help users help themselves., • Strengthening relationships with Spanish-speaking partners, customers, and industry stakeholders at trade shows and events., • 1-2 years of experience in a customer-facing support role; experience in a technical, SaaS, or technology environment is a plus, • Full fluency in both English and Spanish, including speaking, writing, reading, and translation with a focus on SaaS and business terminology, • Experience with help desk platforms such as Help Scout, Intercom, or Zendesk, is a plus, • Strong troubleshooting skills and a methodical approach to diagnosing and solving technical problems, is a plus, • Clear written and verbal communication skills with a customer-first mindset, • Experience writing technical help articles or translating business and marketing content into Spanish, preferred, • Familiarity with tools like Jira, Notion, Guru, BugSnag, or Datadog, a plus, • A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving, • A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems This is a salaried position at CompanyCam. Our starting salary is $48,000 per year. We also offer meaningful equity and other ___. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email ___ and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our ___.

Hyperproof is hiring a Staff Product Manager to join our strong and growing team. About us Hyperproof is on a mission to transform the Governance, Risk, and Compliance (GRC) world with a powerful new software platform. With Hyperproof, companies can save time and money while also operating their programs at a much higher level of effectiveness and accountability. We envision a world where organizations we depend on are truly trustworthy - and Hyperproof is the platform that will get them there. We have a great team and culture - picture yourself in a highly collaborative startup environment where you can make a real impact on something truly important. It’s an exciting time to be at Hyperproof; we raised our Series B round in 2023, validating our teamwork and company vision, and we continue to grow rapidly. What you’ll do In this role, you will work on scaling and building new features to meet growing demands in the GRC space. You will be responsible for ensuring seamless integration, and you will be empowered with the autonomy needed to drive successful outcomes and elevate the product’s value in collaborative environments. A key focus of this role is driving the development and enhancement of AI-powered features that meaningfully improve customer outcomes. You’ll own the strategy, roadmap, and delivery of AI-driven features and enhancements which will achieve key customer outcomes in a dynamic environment in a fast evolving landscape. You’ll collaborate with key stakeholders, including customers, engineering, and design teams, to understand market needs, customer requirements, and integration opportunities. • You’ll conduct in-depth market research and analysis to identify emerging trends, industry standards, and customer demands., • You’ll monitor and analyze metrics, usage data, and customer feedback to identify areas for product improvement and build quick functional prototypes to validate new product ideas and improvements., • You’ll represent Hyperproof as a subject matter expert in GRC in industry events and discussions., • You’ll continuously act as the champion of our users and customers to ensure their needs are always a top priority! HOW YOU’LL KNOW YOU ARE SUCCESSFUL • Hundreds of companies, including well-known Fortune 500 customers, will use your feature to become more efficient and trustworthy, • Customers will post rave reviews on G2 mentioning your feature, • You will understand our customers' and partners' highly challenging needs and problems, • You will create insightful solutions that land well with customers., • You will identify new areas of opportunity and propose new ways of approaching and solving problems., • You will be a valuable team player who wants to grow and support others. WHAT YOU’LL BRING • 7+ years of experience in a product role and have scaled a product to enterprise customers, • Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)., • Excellent communication skills - the ability to build alignment and clarity across both technical and non-technical audiences, including internal teams and customers/partners, • Demonstrated ability to gather and analyze customer feedback, market trends, and business requirements to inform product strategy and decision-making., • Excellent communication skills with the ability to effectively collaborate with cross-functional teams, stakeholders, and customers., • Strong problem-solving and analytical skills, with a data-driven and detail-oriented approach., • Passion for delivering exceptional user experiences and customer value through integration solutions., • Ability to thrive in a fast-paced, agile environment and manage multiple priorities simultaneously., • Curiosity - someone who delves deep into the details to understand the root cause of problems, unexpected user behavior, etc., • Team player - people around you do better work because of your enthusiasm, openness, and willingness to help out Note: you must be currently authorized to work in the United States on a full-time basis. WHAT WILL BE THE PLUS • You have experience in the governance, risk, and compliance (GRC) or cybersecurity domain. You have shipped AI enabled products in production LOCATION • We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live. CANDIDATE EXPERIENCE We respect your time and want to provide clarity on what to anticipate. For this interview process, we anticipate: • A 30-minute initial chat with the People and Talent Partner,, • Five 45-minute 1:1 chats with Interviewers from the Product team or other team members, one of whom will be the Hiring Manager. During these sessions, you will have the opportunity to ask any important questions you may have. This will also give our team a chance to get to know you better and determine the right fit for you within our team. The full compensation package is based on candidate experience and certifications.Remote USA$150,000—$170,000 USD WHERE YOU’LL GO • Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us. WHAT WE OFFER TO OUR EMPLOYEES Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ • Annual compensation reviews + equity, • Unlimited PTO: strongly encouraged to unplug and recharge, • Health: coverage for medical, dental, and vision - employee and dependents, • 401K, which vests immediately, complete with a 4% company match, • 12 weeks of Parental leave and 1 year free diapers and wipes with Honest, • Annual company in-person events and quarterly in-person connects, • $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed., • $100 quarterly paid wellness stipend, • Pet insurance discount, • Slack channel notifications turn off after 5 pm based on your time zone, • Two Hypercharge weeks of rest where we close company-wide (July & Dec) It’s an exciting time to be at Hyperproof — we recently ___ in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space. At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets. We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen. Learn more about the ___and ___. EQUAL OPPORTUNITY EMPLOYER Hyperproof is committed to a diverse and inclusive workplace — ___ Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.

Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families Who Thrives in This Role? You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value., • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools., • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication., • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions., • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity., • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. What You’ll Do: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat)., • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey., • Update and maintain accurate support documentation and FAQs., • Collect and route customer feedback for internal improvement., • Demonstrate perseverance and empathy in resolving client concerns., • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills., • Commitment to working hard to grow., • A customer-first mindset with a strong desire to assist others., • Previous customer service or soft sales experience is a plus., • Comfort with live chat, email communication, and CRM platforms., • Ability to learn quickly, stay organized, and handle multiple priorities. What We Offer: • 💵 Weekly pay plus performance-based bonuses, • 🩺 Health, life, and retirement benefits, • 🚀 Merit-based promotions and opportunities for advancement into leadership roles Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities Cary NC 27513

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: ___ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: ___ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across European timezones. Currently, this role will be working Monday to Friday, although we appreciate flexibility in occasionally out with coverage over the weekends in cases of absence of other teammates. For this position, we are looking to recruit someone in a European time zone. Candidates in based in other timezones will not be considered. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive and caring team environment, where you are trusted, not managed., • The total budget for this role is within US$78,300 - US$106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer an extra incentive into our equity with RSUs through ___., • Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as paid sick leave and parental leave when needed., • Mental-health and emotional support with therapists on call through Slack., • Recognized on Inc.’s list of ___.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: ___ ___ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: ___ ___ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As the Staff Customer Support Advocate, you will champion exceptional customer experiences while providing valuable insights that shape our support operations. Around 60-70% of your time will be spent in the queue, supporting our customers via email, live chat, and hopping on troubleshooting calls as needed. The remaining 30-40% of your time will be spent on leading projects that impact the overall customer experience, like improving customer-facing documentation, training our AI solution, or creating training materials for our team. You will: • Provide expert frontline customer support, handling complex cases and serving as an example of customer service excellence., • Investigate and troubleshoot challenging user issues with advanced technical knowledge., • Answer questions throughout the entire user journey via live chat, email, and Zoom calls., • Lead strategic projects that drive significant organizational impact., • Work alongside one of our awesome Customer Support Advocates, Dee, whose favorite fruit is Pomegranate., • Serve as a Product Expert, providing insights and advice to Product Managers and other stakeholders., • Create comprehensive educational content (videos, documentation, quizzes) for customers and internally. For this position, we are aiming to service customers across North American time zones (PST/CST/MST/EST | GMT -8 to -5). The role will be reporting on one weekend day, either Tuesday-Saturday or Sunday-Thursday. For this position, we are looking to recruit someone in a North American time zone (for example based anywhere in the USA). If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you. • Significant (7+ years) experience in customer-facing roles, especially in SaaS., • Excellence (and a genuine fun!) in frontline customer support with consistent high performance., • Advanced troubleshooting abilities for complex technical issues., • Experience balancing daily support responsibilities with strategic initiatives., • Proven ability to take ownership of strategic initiatives that improve the team and customer experience, such as optimizing workflows, enhancing support processes, or improving documentation., • Experience mentoring team members and driving knowledge sharing, for example by running product trainings, shadowing sessions, peer reviews, or onboarding sessions., • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$96,220.80 - $120,614.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that the gross salary for US employees could be anywhere between $81,787 to $102,521 depending on the cost of living in your location., • We also offer options into the company equity through ___ (RSU's), with a grant value of up to $24,122.80, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional USD $343,016.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by ___., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Benefits: • 401(k), • Competitive salary, • Health insurance, • Paid time off Company Overview: We believe that the future of home living is all about convenience, comfort, and control. Our cutting-edge technology solutions allow customers to transform their home into a connected, intelligent space that responds to their every need. Liaison Technology Group is looking for a System Programmer (Home Automation), to join our team. Job Description: We are seeking a talented and motivated System Programmer with strong expertise in Simple Windows and Crestron Programming Language, C# and HTML5 Remote to join our remote development team. In this role, you will be responsible for designing, implementing, and optimizing system-level software and applications that are both robust and scalable. You will collaborate with other developers, designers, and product managers to deliver high-quality solutions that meet user needs and performance standards. Job Location: Nashville Based - Remote Responsibilities: • Design and implement low-level system software using C#, • Develop front-end interfaces and dashboards using HTML5 Remote, CSS, and JavaScript, • Work with operating systems, APIs, and third-party libraries to build efficient and secure code, • Optimize software for performance, reliability, and scalability, • Conduct thorough code reviews, debugging, and testing, • Collaborate with cross-functional remote teams on software architecture and planning, • Maintain and improve legacy codebases, • Document system architecture and development processes Requirements: • 2+ years of experience in Simple Windows and Crestron Programming Language, C# and HTML5 Remote, with a focus on designing for smart home or home automation systems preferred., • HTL5 Remote experience, • Familiarity with HTML/CSS and basic JavaScript to communicate effectively with developers., • A sharp eye for design that matches the expectations of luxury markets., • Ability to work independently in a remote setting and communicate effectively with stakeholders. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Flexible work from home options available. Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more. According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you! Job Overview If you share our passion for Smart Home Technology combined with the thrill of bringing it all to completion. Do you love to deliver the WOW factor? This is an amazing opportunity for you, and we would love to talk with you! This is not a Software or programming posiiton! We are hiring a Technician to join our Smart Home Technology team. We are looking for a motivated, enthusiastic and competitive candidate to work closely with our team members. As a Home Technology Professional and capable administrator, come join our dynamic team of ambitious individuals and be a part of our growing business. Qualifications Passion for Technology Knowledge of and a passion for electronics Basic understanding of the construction cycle Passion for learning and advancing Organizational skills Understand relationship building Experience with window treatment and lighting would be beneficial Are you passionate about creating projects that truly make a difference in the lives of our clients? Are you ambitions and are you looking for a new opportunity to grow your talents, while increasing your compensation? If this is you. We are the perfect fit! At Liaison Technology Group, we integrate the most powerful home automation technologies to help people protect what matters, save valuable time while improving their lives. Send us a note and your resume and let's chat! Benefits of working in Smart Home Integration Opportunity for Growth Gain In-Demand Skills

Job Title: Customer Success Specialist Company: Coco Coders Location: Fargo, ND Employment Type: Part-time position with the potential for full-time employment About Coco Coders: Coco Coders is a leading online coding school for students ages 6-14 years old, providing innovative coding education to students around the world. Our mission is to inspire and empower young learners to become skilled coders through our comprehensive curriculum and interactive learning platform. About the Role: We are seeking a motivated and passionate individual to join our team as a Customer Success Specialist. In this role, you will be responsible for customer success and supporting teachers. You will work closely with our remote team to enhance our program, assist with scheduling, and ensure the success of our students. We are looking to expand our presence in Fargo, North Dakota and therefore this position has the benefit of a dedicated office space at Emerging Prairie for flexible hybrid work days. Key Responsibilities: • Provide exceptional and timely customer support via email and chat, • Collaborate with the team to enhance the learning experience, • Provide support for teacher scheduling, • Must reside in North Dakota, • Available Monday - Thursday from 3:30pm CT - 8:30pm CT, • Available at least 10 hours a week, but full-time hours available, • Excellent communication and interpersonal skills, • Ability to provide exceptional customer service and support, • Passionate about coding education and helping students succeed, • A self starter with the ability to work effectively both independently and as part of a team, • Must possess strong organizational skills and excel at multitasking efficiently, • $14- $18 an hour, • Small, dynamic team where each member is empowered to make key decisions, • Part-time position with the potential for full-time employment, • Acquire transferable skills such as public speaking, problem solving, teaching theory, how to deliver a lesson, giving feedback, • Improve your technical coding skills & learn new coding languages, • Be part of a growing Edtech business that’s shaping the future, • Our CEO was listed in the top 30 female founders by the Financial Times If you are enthusiastic about teaching young learners and providing outstanding customer support, we invite you to submit your application and resume!

About the role: Samsara’s Revenue Operations AI & Data Team is building the future of how we go to market — with intelligence, personalization, and speed. We’re a high-impact team of builders, scientists, and strategists focused on transforming sales operations through AI. Our mission is to help sellers reach the right customer at the right time with the right message — and to put everything they need at their fingertips, whether that’s data from Salesforce, context from a past call, or content that wins deals. As a Software Engineer II, AI Platform, you’ll help implement the design and contribute to the development of core platform capabilities that power Samsara’s next generation of AI-driven experiences. You’ll focus on supporting senior ICs on the team by building scalable, reliable systems that enable multi-step AI workflows, model execution, and integrations across products, rather than individual features. This role sits at the intersection of distributed systems and applied AI, where correctness, extensibility, and operational excellence matter as much as speed. You’ll partner closely with Senior ICs, AI engineers, and cross-functional teams to shape shared execution patterns, define platform contracts, and evolve the foundations that support S+Engine and future AI use cases. You’ll be empowered to make architectural decisions, move fast on early iterations, and help turn emerging AI capabilities into a durable, production-grade platform that other teams can build on with confidence. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment., • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: • Build and evolve core AI platform capabilities that enable teams to develop, run, and scale GenAI-powered applications across Samsara., • Design and implement shared execution patterns, APIs, and services that support multi-step AI workflows and system integrations., • Develop reliable, extensible backend systems that power AI-driven experiences used across the sales funnel and beyond., • Work hands-on across the stack, from backend services and execution infrastructure to integration with AI models and tooling., • Collaborate closely with AI engineers, data scientists, product partners, and sales operators to turn emerging AI use cases into production-ready platform capabilities. Minimum requirements for the role: • 3+ years of professional software engineering experience (excluding internships/contract roles), with a strong emphasis on building and operating large-scale, production backend or platform systems., • Hands-on experience building and operating GenAI-powered systems in production, including integration with large language models (LLMs) or similar AI services., • Experience implementing GenAI workflows such as prompt orchestration, tool execution, routing, or multi-step reasoning pipelines., • High proficiency in backend programming languages (e.g., Python, Java, Go, or similar) and experience building reliable services with clear input/output schemas., • Expert in Python and substantial knowledge on different GenAI frameworks (e.g., LangChain, OpenAI SDK, MCP, etc.), • Familiarity with GenAI quality and safety considerations, such as validation of model outputs, structured responses, retries/fallbacks, and basic evaluation or monitoring approaches., • Strong product sense and ability to work in fast-paced, cross-functional environments., • Located in and authorized to work in the United States (this is a fully remote role). An ideal candidate also has: • Experience working on AI products in a sales, go-to-market, or revenue operations context., • Familiarity with enterprise tools like Salesforce, Gong, Outreach, or similar CRM/enablement platforms., • Experience integrating with vector databases, retrieval systems, or streaming voice/chat pipelines., • A track record of leading major technical initiatives or mentoring engineers in high-growth teams., • Exposure to infrastructure considerations such as cost optimization, model evaluation, observability, and latency management.

Job DescriptionJob Summary MicroVentures, a premier equity-based crowdfunding platform, is in search of an Investor Relations Manager to spearhead the growth and development of its equity crowdfunding platform. This role is pivotal in leading the Investor Relations team, providing strategic direction, and managing day-to-day operations of the team. The Investor Relations Manager will ensure we have the proper customer service and training procedures in place to enhance existing relationships, expand the investor base, enhance investor satisfaction, and meet internal deadlines.Leadership and Team Management: • Supervise, manage, and expand the Investor Relations team., • Oversee the training and development of staff to ensure high customer service standards., • Manage a distributed team effectively, ensuring coverage across various time zones.Investor Engagement & Support Strategy:, • Act as the primary liaison to the investor base., • Deepen existing investor relationships and onboard new ones., • Assist with onboarding new investors and manage client communication related to KYC, fundings, and distributions., • Drive key metrics in revenue growth and new business development.Operational Excellence:, • Maintain workflow documentation, training, and manage technology enhancements for efficient sales operations., • Manage client communications through various channels including chat, email, phone, and queues., • Ensure the team meets internal and external goals and metrics., • Maintain awareness of client money flows and related regulations.Qualifications:, • 2-5 years of experience in managing a customer service team., • Experience in the Financial Services industry, particularly in venture capital or private equity., • Strong project management skills and ability to meet critical deadlines., • Expertise in financial instruments, with a focus on private placements, venture capital, and private equity., • Excellent communication skills (written and oral) and the ability to work effectively in a team environment., • Experience with remote team management., • Strong communication, organizational and project management skills, • Hold the following Securities licenses. Series 7, Series 63 or 65., • Hold or be willing to obtain a Series 24., • Candidates must reside in or be willing to relocate to Austin, TXHighlights of MicroVentures Benefits:, • 401K Match (100% match on the first 5% and 50% on the next 5%), • Annual discretionary bonus, • MicroVentures covers the base plan for Medical, Dental and Disability insurance, • 3 Weeks paid time off + holidays, • 4 Weeks paid sabbatical after 5 years with MicroVentures with a travel stipend, • Hybrid work environment in Austin TX

Job DescriptionLocation: Remote in TEXAS ONLYStarting pay: $12/hrFull-Time Position. Must have open availability. CUSTOMER SERVICE AGENT Our Customer Service Agents are responsible for maintaining positive relationships with our game players by helping them with their requests with speed, expertise, courtesy, and enthusiasm. This includes a wide variety of gameplay needs, technical advice, account billing requests, and product information. Successful candidates will typically have a positive attitude, passion for gaming, analytical thinking, computer savvy, and experience in customer service contact centers. We offer a fun, exciting, and challenging environment in one of the most energizing gaming organizations in the industry! RESPONSIBILITIES • Interact with our customers in all of our gaming environments to promote customer satisfaction, • Handle customer requests for our entire catalog of products and services, including:, • A mix of Email, Chat and Social networking, • Maintain a working knowledge of our products and services, • Standard console and PC products, • Massively Multiplayer Online games, • Other online services, • All current gaming platforms (mostly Xbox, PlayStation, Windows PCs), • Contribute to record keeping knowledge management for product knowledge bases, • Strong English language fluency, • Have excellent verbal and written communication skills [English], • Have excellent editorial skills with the ability to write clearly for a diverse audience, • Strong customer service ethic, positive attitude, and enthusiasm, • Creative and analytical thinking, • Professional communications skills, • Passion for gaming, • Familiarity with online environments and social networks, • Technical troubleshooting ability with Microsoft Windows operating system, • Familiarity with productivity software, including Microsoft Office products, • Experience in entertainment software industry, • Knowledge and passion for massively multiplayer online games, • 1+ years writing/editing/technical communication experience, • Familiarity with MacOS or Mobile operating systemsCompany DescriptionConnecting Companies with Good Employees, and Employees with Good Companies!!Connecting Companies with Good Employees, and Employees with Good Companies!!

Job Description Hey, we’re LOOP. We use predictive models and real-time driving data to create fair and equitable car insurance whilst eliminating biased and discriminatory factors—like credit scores, zip codes, and job titles—from the equation. We’re a mission, with a business. We believe systemic injustice has no place in our financial systems. That’s why we only look at how and where you drive to give you a car insurance quote that you can feel great about. Backed by top-tier VCs, institutional investors, and reinsurers who all believe in bringing change to this industry, we’re committed to giving back and being a force for good in the world so we can uplift the communities impacted by systemic injustice. To us, that’s what it means to Drive Good. Our community, Members, and team are at the heart of who we are and why we do what we do. If you’re looking to join a dynamic bunch who are positive, engaging, and diverse… you’ve found the right place. The Role: As a licensed Customer Care Specialist on LOOP’s Support team you'll be joining a group of mission-driven, service and insurance professionals. You’ll be handling customer inquiries and helping policyholders with their policy needs by answering questions regarding quotes, coverage, rates, billing issues, and general policy reviews. You’ll be delighting customers over the phone or via chat, collaborating with other Reps and Specialists as well assisting with ad-hoc projects & duties. Training is provided along with ongoing collaborative support. Weekend and evening availability required. Responsibilities: • Handle calls and chats, • Process policy endorsements, billing requests, track and follow-up on outstanding items., • Active Property & Casualty license, • 3 or more years of Property & Casualty insurance experience, • Strong verbal and written communication skills and ability to provide and accept constructive feedback, • Insurance policy support, rating or policy lifecycle experience, • Knowledge of underwriting guidelines is helpful, • Attention to detail and strong personal time management skills, • Ability to work independently and remotely Details: • This position is for full time, remote work, • Employee Stock Options, • Health, dental and several ancillary benefits to choose from, • Matching 401K, • Flexible PTO, • Fourteen Weeks Paid Family Leave

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

Job Description Alen is a growing ecommerce company on a mission to redefine and lead the air purification category as a wellness brand. We are seeking a Customer Experience Advisor who can join our Customer Experience team in delivering a best-in-class customer experience. The ideal candidate has e-commerce, retail and/or customer support experience, executing high trust experiences cross-functionally and direct to consumer. We are searching for an individual who will contribute exceptional service and experience to grow Alen’s 15-year history of customer commitment and bring the best-in-class service into all interactions with internal and external teams. We’re searching for a Full – Time Customer Experience Representative who possesses the following skills: • Collaboration: As a Customer Experience Representative, you’ll be a part of the Alen Customer Relations Team and work with other teams across the company, including the Product, Marketing, Ecommerce, and Executive teams to put the Customer First and to help reach Alen’s monthly and yearly objectives., • Communication: You’ll use your verbal & written communication skills to take care of Alen customers. You’ll listen intently to the voice of the customer and speak to them appropriately for their stage of the Sales or Service Conversation. You’ll act as a Champion for the Alen brand, helping customers get the most out of their Alen products and resolving any issues they might be experiencing., • Initiative: You’ll be ready to quickly and sincerely engage with customers over phone, chat, email, social, and other digital platforms with us. You’ll work with the Customer Experience Manager’s to proactively engineer solutions to customer issues and contribute to better service and sales tactics., • Influence: As a hyper-strategic point of contact with our customers, you will collect data and give feedback (both quantitative and anecdotal) that will play a part in the development of our products, the improvement of our communication, and the overall direction of the company and web stores. The quality of your greeting and care for the customer is a key differentiator for us, demonstrating our commitment to always put the Customer First., • Answer or initiate customer calls, chats, emails, social, and other digital platforms based on the communication etiquette set by the Customer Experience Manager, in order to promote Alen’s products and services., • Use your knowledge of the Service and Sales Conversation to communicate effectively, care for customer needs, and trigger customers into meaningful action., • Investigate and resolve customer situations, including searching for answers with the Alen Product team, Operation teams, or others who might have key information on how or why the issue came to be., • Use ZenDesk/NetSuite as the CRM tool for case and order logging, while following order processing & data acquisition processes., • Close sales from inbound calls with customers whose needs can be met with the addition of more products or services to their homes, work, or other places in their lives., • Close Sales from Outbound Calls You will actively pursue out bounding opportunities from our current customers to ensure they are up to date on Filter Replacements, • Study the Sales Conversation with a keen eye for discovering how you can improve your interactions with customers at each and every stage., • Understand both the customer and our product & services such that you can proactively listen to customer needs, ask supporting questions, and effectively point the customer to the best possible solution(s) for their needs or issues., • A bachelor’s degree from a four-year college or university preferred, • Reports to: Customer Experience Manager, • Management: This role does not manage direct reports, • Shifts:, • This role is primarily remote and requires the ability to take customer calls in a quiet space, • Full Time Hours: 40 hours per week, • Saturday shift (required on rotation during peak periods)

Job Description Who Are Metric Metric is a New York founded, high growth global recruitment business partnering with some of the world’s most cutting edge and innovative businesses to build world-class teams. The Opportunity Metric are hiring Business Development Executives to join our team in [INSERT LOCATION]. This exciting opportunity will allow you to launch your recruitment career in fascinating global markets within Life Sciences, Medical Technology, Engineering or Construction. What Metric Offers You? * Exceptional Training: Receive market-leading training from day one, with ongoing development and mentorship from industry leaders. * High Earnings: With our industry-leading commission structure of up to 60% you have the earning potential of $80,000 - $110,000+ in year one, $100,000 - $160,000+ in year two and $140,000 - $200,000+ year three. * Career Progression : Average of at least two promotions in the first year with salary increases. * Exciting Incentives: Enjoy paid socials, international travel, relocation opportunities, luxury incentives (like Rolex watches), and paid incentive holidays (Miami, Croatia, Barcelona, Mexico). * Additional benefits: TriNet Medical Plan, 401k Plan, we’ve partnered with Uplift Mental Health to offer their Wellness Chat service to you and casual dress What Will Your Role Involve? * Business development: Attract and manage new client accounts whilst developing and maintaining client relationships delivering search solutions at the highest level. * Candidate Management: Manage the full recruitment process placing candidates globally into niche specialist markets. This will include headhunting, sourcing, screening calls, organising and preparing candidates for interviews, providing feedback and negotiating job offers. * Autonomy: Enjoy full control over your client interactions and decisions. What Are We Looking For? * Enthusiasm. * Competitive spirit. * Resilience. * Articulate communication skills. * A confident and positive attitude. * The ability to work under pressure and meet targets. * Bachelor’s degree preferred. Metric offers a truly unique and life-changing career opportunity. If you’re committed to working hard, bring an enthusiastic attitude, strive for high achievement, maintain resilience in the face of challenges and are willing to take accountability for your own partnerships, success awaits you at Metric. At Metric we recognise the value of a diverse team, and we encourage applications from people with varied experiences, perspectives, and backgrounds. Want to find out more? Visit our website Home - Metric Search (metric-search.com) Please note this is not a remote position.

Job Description Sparks Group is current recruiting for a client Support Specialist / Customer Service Representative who is responsible for providing high-quality support to internal and external clients by handling account maintenance, invoice inquiries, payments, technical support, and administrative tasks. This role requires strong customer service, technical troubleshooting, communication, and problem-solving skills. This is a 4-6 month contract with the potential to be hired on. It also requires you to be on site 100% of the time, there is no remote option. Please apply for immediate consideration. Key Responsibilities • Answer inbound phone calls and respond to email requests related to client account maintenance, • Assist clients with invoice inquiries and payment processing, • Perform accurate data entry and complete miscellaneous administrative tasks as assigned, • Provide technical and product-specific support to internal teams and external customers via phone, email, live chat, and remote access, • Troubleshoot client issues related to enterprise applications, product operations, and client-specific networks, • Research and resolve technical, procedural, and operational issues independently when possible, • Escalate more complex issues requiring advanced expertise, • Document client interactions, issues, and resolutions clearly and concisely, • Collaborate cross-functionally with internal departments to resolve customer concerns, • Deliver timely updates to clients, stakeholders, and business owners regarding issue status and resolution, • Contribute to team meetings, knowledge sharing, and process documentation to reduce recurring issues, • High school diploma or equivalent required, • Bachelor’s degree preferred, • Minimum of 2 years of client-facing application support experience, • Experience troubleshooting product issues via phone, email, and chat, • Experience working cross-functionally to resolve technical or operational challenges, • Ability to collaborate effectively with individuals at all organizational levels, • CRM systems (such as Salesforce), • Strong analytical and troubleshooting skills, • Excellent customer service skills, • Written and verbal communication skills, • Problem-solving and decision-making abilities, • Interpersonal and collaboration skills, • Prioritization, multitasking, and organizational skills, • Conflict resolution skills This job is Hybrid Remote. We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees. Download the Sparks Group mobile app from Apple App Store or Google Play. Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

Job DescriptionAbout the Company Our client is a fast-growing, B Corp-certified SaaS company helping over 500,000 businesses in 180 countries build stronger customer relationships through marketing automation, email, SMS, WhatsApp, chat, and more. Trusted by global brands, they hit $193M ARR in 2024 — and are just getting started. They're hiring a Sales Engineer to join their Americas team and play a pivotal role in their next phase of growth. This is a high-impact, revenue-generating position for a bilingual technical sales professional who thrives in complex B2B SaaS environments. Location: Austin, TX or Boston, MA (Hybrid — 3 days in office, 2 days remote) What You'll Do Drive Revenue • Partner with Account Executives to close mid-market and enterprise deals ($5K–$15K MRR) through technical excellence, • Lead tailored product demos, technical discovery sessions, and solution design for complex integration scenarios, • Serve as the voice of the market — capture customer and competitive insights that directly influence the product roadmap, • Track and quantify MRR lost to product gaps or missing features, • Lead product training sessions and build technical sales collateral: demo scripts, integration guides, and battle cards, • Share best practices from successful customer engagements, • Architect end-to-end technical solutions covering API integrations, data flow, CRM connectivity, and data migration for mid-market and enterprise prospects, • Bilingual (English & Spanish) — required. You'll work with customers across the Americas, • 4+ years of Sales Engineering or Solutions Consulting experience in B2B SaaS, • Proven track record supporting complex mid-market and enterprise sales cycles, • Strong foundation in marketing automation, API integrations (REST, GraphQL), authentication (OAuth, API keys, JWT), web protocols (HTTP/HTTPS, DNS), and data modeling, • Experience with CRM systems, POS, CMS, and third-party platform connectivity, • Customer Data Platform (CDP) experience is a plus, • Demonstrated ability to support multiple Account Executives simultaneously while maintaining high win rates, • Experience translating market needs into product requirements with quantifiable revenue impact, • Exceptional communicator — able to speak to both IT administrators and C-level marketing executives, • Analytical, organized, and self-motivated in fast-paced environments, • Degree in Engineering or Business with strong technical aptitude preferred

Seasonal Support Representative Please note, this is a part-time seasonal position running from May-September 2026. Location: Remote Studio Pro (SP) is a SaaS company that offers the world's best studio management software. SP enables studios to offer online registration, tuition calculation and payment options for parents of their dance students. SP boasts a host of integrated tools enabling studios to optimize their operations. We are looking for an experienced customer support specialist to join the team and provide top-notch service for our customers. What You'll Do: • Responding to client questions and issues including bugs, feature requests, and business processes through phone, chat, and email., • Working directly with clients, as well as: Development and Quality Assurance teams to identify, triage, and resolve system issues., • Documenting frequently asked questions and preparing knowledge-based content., • A detail-oriented, self-learner who enjoys troubleshooting software issues and providing clients with solutions that meet their business needs., • The right individual will be comfortable answering both processes (how-do-I?) and business (how-should-I?) inquiries and requests., • Strong customer service and analytical skills are a must, • Comfortable helping customers via phone support, • Ability to diagnose and explain complex solutions to technical and non-technical audiences, • Ability to quickly learn computer software and operating procedures, • Proficient in Microsoft Office Suite or related software, • Previous experience with SaaS or payments industry preferred, but not mandatory, • Flexible work schedule, • Knowledge and passion for the dance industry, • Excellent communication (written and verbal) and time management skills, • Proven track record of outstanding performance and achieving goals, • Success-driven, works well in a team and enjoys a dynamic and changing environment The Company offers a comprehensive employee benefits program, including: • Medical, dental, and vision insurance options, • 100% Employer paid short/long term disability, • Basic Life, • 401(k) option with company match up to 4%, • Flexible paid personal/vacation time built on mutual trust and accountability, • 10 sick days annually, • 10 company paid holidays, • 6 weeks paid parental leave, • Pet Insurance, • Medical Travel Benefits, • Infertility Benefits, • Teladoc, • Employee Assistance Program Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more. Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities. Interview Process & Expectations Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews. To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual's judgment, problem-solving approach, and communication. Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification. CCPA Disclosure Notice: ___

Build the future of offensive security with XBOW. Attackers are already using AI to move faster than defenders can react—we’re creating the platform that puts security ahead in the arms race. Our AI-powered system autonomously discovers, validates, and even exploits vulnerabilities, giving organizations proof-backed results in hours instead of weeks. Founded by Oege de Moor, creator of GitHub Copilot, and backed by Sequoia, Altimeter, and other leading investors, XBOW is applying cutting-edge AI to one of the world’s most urgent problems. In just over a year, our AI, built by a world-class AI team and legendary security researchers — has uncovered thousands of real-world zero-days across the software billions rely on, and achieved the #1 ranking on HackerOne’s global leaderboard. We’re a team of builders, hackers, and researchers who thrive on solving problems others think are impossible. If you want to push the boundaries of AI, reshape how security is done, and join the group defining this new era of defense — we’d love to talk. We’re looking for a Software Engineer - Platform / Core Infrastructure who’s passionate about building scalable systems and solving hard problems in ambiguous environments. In this role, you’ll design and implement the complex distributed infrastructure that powers our core AI engine and distributed analysis systems, enabling XBOW to run seamlessly across multiple cloud providers (AWS, Azure, OCI etc.) and contexts (SaaS, on prem). This is a role for someone who sees infrastructure as a product, loves clean abstractions, and knows how to dig into performance issues across layers. You’ll join a high-trust, high-velocity team where your work will have an immediate impact on both developer experience and product performance. If you like being at the intersection of deep tech and real-world impact, you’ll feel right at home. * Design and implement infrastructure systems that scale reliably and securely, and can be deployed across multiple cloud environments (AWS, Azure, OCI etc.) and contexts (SaaS, on prem). * Tune and optimize cloud services across compute, storage, networking, and observability to drive performance, reliability and maintainability of core services. * Develop our core services, written in TypeScript, Kotlin and Go (and pick them up quickly if you haven’t used them before) to support our unique deployment and infrastructure requirements. * Support large-scale systems with event driven architectures. * Own problems end-to-end—from design through deployment to production support * Navigate ambiguity and help define how we build as much as what we build * Partner closely with other engineers, AI researchers and Security researchers to enable high-quality, high-velocity product development * Design for resilience by implementing disaster recovery and business continuity strategies that ensure uptime, even when things break * Improve how we build, deploy, and monitor services at scale Essential: * Strong experience building and operating scalable, distributed systems on cloud infrastructure such as AWS or similar. * Extensive experience with Containerisation and Orchestration technologies (e.g. Docker and Kubernetes). * Comfortable working with infrastructure as code (e.g., Terraform, CDK) and see infra as part of the engineering system—not something separate from it. * Experience with event-driven architectures, message queues, or async workflows (for example, using Kafka). * A track record of performance tuning across cloud services, databases, and compute layers * Eager to learn new tools, languages, and technologies as needed * A thoughtful communicator who values clarity and simplicity and is comfortable working in a fast-paced startup and navigating ambiguity * Strong problem-solving skills and the ability to work with incomplete information * Curious, practical, and eager to work across layers of the stack when needed * You think proactively about failure modes and bring experience implementing disaster recovery and business continuity plans that keep critical systems running. Advantageous: * Experience with deploying infrastructure to multiple environments (SaaS, on-prem) and know how to build resilient systems that handle the complexity of such environments. * Familiarity with modern observability practices (logs, metrics, tracing) and how to apply them * Experience working in an early stage startup * Prior experience building developer tooling or security products * Hands-on experience with OpenSearch or Elasticsearch at scale * Previous experience building platform teams or working on internal developer platforms * Compensation & Equity: Competitive salary and a generous equity package, making you a true owner of the company. * Career Growth: Shape your role, lead the function, and grow with the company as we redefine cybersecurity. * Meaningful Work: You will tackle technically complex challenges and play a pivotal role in the growth of our business, working alongside an amazing team and some of the world’s experts to shape how AI transforms cybersecurity. * Location: Remote in the US or EMEA (all team members are remote but we meet regularly and you’re supported to travel to collaborate with colleagues in person) * Contract: Full-time. * Hiring Process: * 45-min introductory chat with our Talent team. * 45 minutes with an Engineering Lead. * 2-3 hour pair programming session with two members from the team. * 30-min final wrap-up call with an Engineering Lead. We aren't focused on seniority titles at XBOW—so if you’re worried about “leveling,” don’t be. We care a lot more about mission fit, capability, and impact than what’s on your LinkedIn headline. We believe in people who are driven by curiosity and a willingness to learn. Even if you don't check every box, we encourage you to apply if you're excited about the role and our mission.

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. What’s so great about working on Calendly’s Customer Experience team? We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day. Why do we need you? Well, we are looking for a Customer Support Specialist who has a curiosity for technology, critical problem-solving skills, and a desire to enable customers! You will report to a Manager of Customer Service being on the front lines of customer support issues during our second shift hours. You will resolve tickets via Live Chat, Phone or Email promptly in a fast-paced environment and effectively maintain expert-level product knowledge. You will have the opportunity to participate in Calendly support initiatives and you will be measured by personal and team goals & metrics. Many customers have experienced the value of Calendly firsthand, and our team makes a huge impact on that experience. In order to stay at the top of industry customer service standards, we need to continually grow our team. • Be the first point of contact for our users when they need help or have questions, providing solutions and creating the very best Calendly support experience, • Help our customers schedule more meetings, • Take a consultative approach to problem-solving, • Maintain fantastic written communication skills, • Be a Calendly product, use-case, and scheduling industry expert, • Patiently empathize with customers with every interaction, • Attend ticket audits and receive active feedback on a regular basis, • Document & advance customer and internal issues appropriately, • Go above and beyond to serve our customers and your team (be a self-starter), • Use your technical savviness and resourcefulness to assist customers relatively autonomously, • Take ownership over the customer experience you provide, • 1+ years of experience in software (SaaS) customer support, • Technical software troubleshooting skill and experience, • Live Chat or Phone customer support experience a plus, • Someone who thrives in a challenging, fast-paced environment and enjoys helping people, • A self-starter mentality and desire to make a direct, tangible impact on a rapidly growing product and company, • Drive and ability to thrive in a metrics-focused role and team environment, • Phenomenal written and verbal communication skills, • Outstanding time management skills, • Someone who works collaboratively with a passionate, customer-centric team, • Authorized to work lawfully in the United States of America. Calendly does not engage in immigration sponsorship at this time Our ideal candidate will thrive in a fast-paced, high-volume, email, phone, and live chat-based customer support environment. This role will require product expertise, exemplary time management skills, critical thinking about problem-solving, and effective communication throughout the customer experience. Due to the hours of coverage, it is imperative that the person in this role exercise good, professional judgment and be able to thrive in a relatively self-sufficient context. We're looking for self-starters who are curious and intrinsically motivated to make an impact. In order to best serve our customers globally, and to support multiple time zones, seven days a week. • This role has a consistent 5-day per week work schedule that will include one weekend day: your shift each week will be Tuesday - Saturday, 4pm - 1am EST. Tier 1 Hourly $19.62 - $26.55 USD Tier 2 Hourly $19.62 - $26.55 USD Tier 3 Hourly $19.62 - $26.55 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement___ Candidates residing in California may visit our Notice at Collection for California Candidates here:___ This role may require occasional travel for company events, team collaboration, or offsites.

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria. • Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat., • Respond to inquiries about products, services, and company policies with accuracy and professionalism., • Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience., • Maintain accurate records of customer interactions and feedback in our CRM system., • Collaborate with different teams to implement effective solutions and enhance service delivery., • Stay informed about company products and industry trends to provide knowledgeable assistance., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus., • Experience in customer service or support roles is preferred., • Strong communication skills with a focus on building positive relationships with customers., • Excellent problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with customer service software and CRM systems is beneficial., • Ability to work independently in a remote setting while maintaining team collaboration., • A willingness to relocate to Bulgaria and adapt to a new cultural environment., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • Performance bonus, • And Much More...

Job Description Company: Rugiet Health Location: Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to-consumer telemedicine company redefining the landscape of men’s and women’s health, with a focus on hormone optimization. Our mission is to make access to high-quality, compounded medications simple, seamless, and accessible—delivered through a tailored digital experience that blends luxury service with clinical precision. Backed by a nimble, passionate leadership team with deep expertise across Clinical, Marketing, and Technology sectors, we’re reshaping U.S. healthcare by offering innovative, personalized solutions that empower people to lead healthier, more fulfilling lives. The Opportunity: We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact for Rugiet Health members, delivering outstanding service and personalized support throughout their care journey. You’ll play a key role in ensuring a seamless, informed, and empathetic experience—guiding patients through our platform, clarifying treatment plans, and resolving inquiries with care and efficiency. If you're a natural problem-solver who finds fulfillment in helping others and excels in a fast-paced, patient-focused environment, especially within the healthcare space, we’d love to hear from you. What You'll Do: 1. Serve as the First Point of Contact - Engage with Rugiet Health members via phone, email, and chat to address questions related to their accounts, prescriptions, order status, and navigating our platform., 2. Provide Empathetic, Patient-Centered Support - Listen actively to patient concerns, demonstrate empathy, and de-escalate challenging situations with professionalism and a positive demeanor., 3. Resolve Issues Efficiently - Investigate and resolve patient concerns promptly, collaborating with internal teams—including Clinical, Pharmacy, and Operations—to ensure timely, accurate solutions., 4. Become a Product & Service Expert - Gain in-depth knowledge of Rugiet Health’s products, services, and workflows to provide clear, accurate, and helpful information to patients., 5. Guide and Educate Patients - Support patients in understanding their treatment plans, medication usage, and next steps—ensuring they feel informed, confident, and cared for., 6. Maintain Accurate Records - Document all patient interactions and resolutions in our CRM system with accuracy and attention to detail to support continuity of care., 7. Contribute to Continuous Improvement - Identify recurring issues or patient feedback trends and share insights with internal teams (Product, Clinical, Marketing) to enhance the overall patient experience., 8. Ensure Compliance and Privacy - Uphold HIPAA regulations and internal privacy policies to safeguard patient information at all times. What You Bring: • Experience in a customer service, patient support, or call center role, preferably within a healthcare, telemedicine, or direct-to-consumer (D2C) environment., • Exceptional verbal and written communication skills, with the ability to explain complex information clearly and concisely., • Proven ability to empathize with customers, maintain composure, and resolve issues calmly under pressure., • Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft Office Suite, Google Workspace)., • High attention to detail and accuracy in documenting information., • Ability to work independently and as part of a collaborative team., • Adaptability and a willingness to learn new systems and processes quickly in a dynamic environment., • High school diploma or equivalent; Bachelor's degree is a plus. Bonus Points If You Have: • Experience in a regulated industry, particularly healthcare., • Familiarity with medical terminology or pharmaceutical processes., • Experience with chat-based support. Why Join Rugiet Health? • Direct Impact: Play a crucial role in improving people's lives by providing direct support and ensuring a positive healthcare experience., • Growth Opportunity: Join a fast-growing, innovative company with opportunities for professional development and career advancement., • Collaborative Culture: Be part of a supportive and passionate team that values communication and patient well-being., • Disrupt Healthcare: Work with a company at the forefront of personalized telemedicine. Compensation & Perks • $17–$19/hour, • Monthly team contests with gift card prizes, • Health, dental, and vision coverage, • 401(k) program, • 3 weeks of PTO, • Monday–Friday, 9:00 AM–5:30 PM To Apply: If you are excited by the opportunity to provide outstanding patient support and contribute to a revolutionary healthcare company, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position.

Job Description Company: Rugiet Health Location: Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to-consumer telemedicine company redefining the landscape of men’s and women’s health, with a focus on hormone optimization. Our mission is to make access to high-quality, compounded medications simple, seamless, and accessible—delivered through a tailored digital experience that blends luxury service with clinical precision. Backed by a nimble, passionate leadership team with deep expertise across Clinical, Marketing, and Technology sectors, we’re reshaping U.S. healthcare by offering innovative, personalized solutions that empower people to lead healthier, more fulfilling lives. The Opportunity: We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact for Rugiet Health members, delivering outstanding service and personalized support throughout their care journey. You’ll play a key role in ensuring a seamless, informed, and empathetic experience—guiding patients through our platform, clarifying treatment plans, and resolving inquiries with care and efficiency. If you're a natural problem-solver who finds fulfillment in helping others and excels in a fast-paced, patient-focused environment, especially within the healthcare space, we’d love to hear from you. What You'll Do: 1. Serve as the First Point of Contact - Engage with Rugiet Health members via phone, email, and chat to address questions related to their accounts, prescriptions, order status, and navigating our platform., 2. Provide Empathetic, Patient-Centered Support - Listen actively to patient concerns, demonstrate empathy, and de-escalate challenging situations with professionalism and a positive demeanor., 3. Resolve Issues Efficiently - Investigate and resolve patient concerns promptly, collaborating with internal teams—including Clinical, Pharmacy, and Operations—to ensure timely, accurate solutions., 4. Become a Product & Service Expert - Gain in-depth knowledge of Rugiet Health’s products, services, and workflows to provide clear, accurate, and helpful information to patients., 5. Guide and Educate Patients - Support patients in understanding their treatment plans, medication usage, and next steps—ensuring they feel informed, confident, and cared for., 6. Maintain Accurate Records - Document all patient interactions and resolutions in our CRM system with accuracy and attention to detail to support continuity of care., 7. Contribute to Continuous Improvement - Identify recurring issues or patient feedback trends and share insights with internal teams (Product, Clinical, Marketing) to enhance the overall patient experience., 8. Ensure Compliance and Privacy - Uphold HIPAA regulations and internal privacy policies to safeguard patient information at all times. What You Bring: • Experience in a customer service, patient support, or call center role, preferably within a healthcare, telemedicine, or direct-to-consumer (D2C) environment., • Exceptional verbal and written communication skills, with the ability to explain complex information clearly and concisely., • Proven ability to empathize with customers, maintain composure, and resolve issues calmly under pressure., • Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft Office Suite, Google Workspace)., • High attention to detail and accuracy in documenting information., • Ability to work independently and as part of a collaborative team., • Adaptability and a willingness to learn new systems and processes quickly in a dynamic environment., • High school diploma or equivalent; Bachelor's degree is a plus. Bonus Points If You Have: • Experience in a regulated industry, particularly healthcare., • Familiarity with medical terminology or pharmaceutical processes., • Experience with chat-based support. Why Join Rugiet Health? • Direct Impact: Play a crucial role in improving people's lives by providing direct support and ensuring a positive healthcare experience., • Growth Opportunity: Join a fast-growing, innovative company with opportunities for professional development and career advancement., • Collaborative Culture: Be part of a supportive and passionate team that values communication and patient well-being., • Disrupt Healthcare: Work with a company at the forefront of personalized telemedicine. Compensation & Perks • $17–$19/hour, • Monthly team contests with gift card prizes, • Health, dental, and vision coverage, • 401(k) program, • 3 weeks of PTO, • Monday–Friday, 9:00 AM–5:30 PM To Apply: If you are excited by the opportunity to provide outstanding patient support and contribute to a revolutionary healthcare company, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position.

This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by s

This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by s

Customer Service / Remote] - Anywhere in U. Up to $80,000-yr / Medical-Dental-Vision / Automatic 401k contribution / At home office set up / Open vacation policy - As a Chat Support Associate, you will: Provide prompt and efficient customer service through chat support for Vetcove users; Troubleshoo

Dodge Construction Network (Dodge) is looking for a Senior Account Executive who will be responsible for driving net new logo sales of the full Dodge product suite to local small and midsize businesses (SMB) in the commercial construction industry. This role is critical to the organization, focusing on new business development, revenue generation, and targeted growth. Specifically, the Senior Account Executive will be expected to build and manage a pipeline of SMB opportunities from prospect to close. This is a full-time position and reports directly to the Director, Regional Sales. Preferred Location This is a remote, home-office role and candidates located in the continental US will be considered. Travel Requirements A willingness to travel as needed for face-to-face meetings with prospects is required. Essential Functions * Build and establish a pipeline of new local SMB prospects from which to close new sales opportunities to meet and exceed monthly and annual sales quota * Pursue sales leads within assigned territory defined by geographic area * Gain understanding of specialized products, services, and markets * Identify key decision makers and engage with those to introduce Dodge products and services * Perform continued follow-up activities/pipeline management to close new business * Partner with Senior Sales personnel to begin building contacts and identify sales opportunities * Conduct face to face meetings, engage with prospects over the phone and internet (e.g., chat, email, video conferencing, etc.) to close sales, attend and/or conduct local meet and greet events * Successfully complete daily KPI expectations for prospecting, follow-up calls/emails, and other activities * Update prospecting pipeline in real time and show and manage stage progression, anticipated close date, contextual notes, and estimated deal value * Accurately forecast and maintain pipeline in CRM * Send proposals and process contracts through company systems Education Requirement Bachelor's degree preferred and/or combination of equivalent work experience. Required Experience, Knowledge and Skills * 5+ years of relevant sales experience; preferably selling SaaS/technology related products or services with a track record of consistently closing new business * Proven expertise in high velocity/high volume inside sales motions selling to SMB customers. Must be able to land and close majority of deals in under 2 weeks * Well-versed in solution-based selling. Ability to coach prospects on best practices; uncover pain points and recommended solutions * Demonstrate exceptional objection handling skills and a proven ability to navigate gatekeepers effectively as part of a strategic go-to-market motion * Must excel at managing multiple, concurrent sales opportunities, independently setting priorities and driving progress across multiple deals * A high degree of organizational discipline and executional rigor is essential to succeed in this role. * Superior personal integrity and ownership of outcomes, and coachable mindset * Possess exceptional communication skills, both verbal and written, and be an active listener * Ability to effectively present information to large groups including internal stakeholders and prospects * Proficiency in Salesforce or related CRMs, including solid understanding of CRM and order management functionality, as well as desktop software programs including Microsoft Office Suite, with a tech savvy aptitude to learn new technology * Strong understanding of SMB customer and market dynamics to help with prospecting conversations About Dodge Construction Network Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. Salary Disclosure Base Salary Range: $75,000 - $80,000/year + UNCAPPED VARIABLE INCENTIVE! This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status. A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances. Reasonable Accommodation Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email . Equal Employment Opportunity Statement Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. #LI-Remote #LI-SB1 #DE-Remote #DE-2026-76

Job details Finding a job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking a Customer Service Representative to work at a premier client in Austin, TX 78758 . Duration: 2+ Months (Temp to Hire) Pay Rate: $18.50-19.50/hr (As per experience) Shift: 1st Between 8:00 AM - 8:00 PM EST Schedule: (Monday to Saturday) Job Summary: We are seeking a customer-focused and detail-oriented Customer Service Representative to support high-volume customer interactions across multiple communication channels. The ideal candidate will have strong call center experience, the ability to manage multiple tasks efficiently, and a proven track record of meeting performance metrics in a fast-paced environment. Key Responsibilities: • Handle inbound and outbound customer interactions via phone, email, and chat, • Resolve customer inquiries, issues, and escalations in a timely and professional manner, • Utilize internal systems and tools to research, document, and resolve customer concerns, • Maintain accurate records of customer interactions and transactions, • Meet and exceed key performance metrics (KPIs) such as:, • Average Handle Time (AHT), • Customer Satisfaction (CSAT/NPS), • Call Quality & Attendance, • Follow established procedures, scripts, and compliance guidelines, • Collaborate with internal teams to resolve complex customer issues, • Minimum 2+ years of customer service experience (call center, retail, hospitality, or similar), • At least 1+ year of call center experience preferred, • Proven ability to meet or exceed KPIs/metrics, • Strong communication skills (verbal & written), • Ability to multitask and manage time effectively, • Comfortable working in a fast-paced, high-volume environment, • Experience with customer service technologies, such as:, • MS Office (Word, Excel, Outlook), • CRM tools (Salesforce, Zoho, Freshdesk, etc.), • Call center platforms (Avaya, Genesys, Five9, Cisco Finesse, etc.), • Experience in a high-volume call center environment, • Familiarity with workforce management tools (Calabrio, Verint, etc.), • Associate's or Bachelor's degree preferred • Classroom training is the first 4 weeks of employment, • A shift will be assigned, and all associates must be able to work a schedule within those hours What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today! #P3 #CB 10204151

Job Description Full-Stack Builder • Product-Minded Engineer • Customer-Obsessed Problem Solver Overview: We're looking for an AI Product Manager who blends the instincts of a product thinker with the execution chops of a strong engineer. This role is perfect for builders who thrive at the intersection of discovery, design, rapid prototyping, and shipping real customer-facing features. You'll own problems end-to-end — from understanding the customer need to designing an elegant solution to shipping polished, reliable, AI-powered experiences. You won't be confined to "product" or "engineering" boxes. You'll do both. And you'll move fast. About Nerdy: At Nerdy (NYSE: NRDY) - the company behind Varsity Tutors - we're redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. We recruit the kind of technologists and operators you'd bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win. Fortune favors the bold. Join us. How we compete: Nerdy's shareholder letters below explain our latest products and strategy: • Q1-2026 Shareholder Letter Q4-2025 Shareholder Letter * Q3-2025 Shareholder Letter Qualifications: • Strong engineering skills in one or more areas: front-end, back-end, full-stack, systems, or similar., • Demonstrated ability to own a problem from concept through shipped solution., • Experience building software products, internal tools, prototypes, or applications., • Comfort working across product and engineering boundaries — writing specs, designing workflows, and building the solution., • Experience using AI tools to accelerate development (e.g., chat-based coding assistants, automation tools, rapid prototyping tools)., • Excellent communication skills across cross-functional teams., • A customer-obsessed mindset — grounding decisions in user needs, outcomes, and real behavior., • Ability to move quickly, make sound tradeoffs, and iterate based on evidence., • Familiarity with cloud environments (any major provider)., • Comfort analyzing data, defining success metrics, and interpreting signals to guide product improvements., • Experience working in fast-paced, highly iterative environments. Responsibilities: • Identify and deeply understand customer problems through data, feedback, and direct observation., • Define AI-powered features or improvements, including writing crisp problem statements, user flows, and success criteria., • Prototype and build end-to-end solutions, spanning front-end, back-end, and AI-powered logic., • Integrate AI into products thoughtfully, prioritizing user value and reliable outcomes over novelty., • Collaborate closely with product, design, and engineering to deliver high-quality features quickly., • Own quality and performance, ensuring what you ship is fast, reliable, and delightful., • Set up measurement and feedback loops to continuously improve features., • Operate like an owner, accountable for the impact of what you build. Unleash Your Potential at Nerdy: At Nerdy, you'll earn your success through meritocracy and exceptional outcomes. Our benefits reward performance and initiative: • Competitive Compensation & Advancement: Market-leading salary paired with clear promotion pathways and equity (RSUs) - become an owner in our success., • Retirement Made Simple: 401(k) plan with company match and immediate vesting., • A Remote-First Culture: We embrace flexibility across time zones and working styles to attract top talent and meet learners where they are., • Flexible Time Off: Recharge on your terms, ensuring maximum productivity., • Continuous Learning: Access an all-inclusive learning membership for you and your household, including 1:1 tutoring hours, unlimited on-demand classes, and our full suite of learning products and services., • Supercharge with AI: Leverage cutting-edge AI tools to accelerate your workflow. If you're driven by impact, energized by ownership, and excited to help shape what's next, you'll thrive here. We move fast, think big, and reward those who deliver. This isn't a traditional corporate environment - it's a place to do the most meaningful work of your career.

Job DescriptionDescription: SUMMARY: The Business Development Associate has key responsibilities within four critical products lines: Site Network - Elligo Integrated Research Organization(IRO), Decentralized Clinical Trial Services (DCT), Patient Travel Services (concierge travel support, Patient reimbursement, patient stipends), Patient Recruitment Support,within the clinical trial research industry, selling to Sponsor companies and Contract Research Organizations (CRO). This role will be responsible for locating leads/ business opportunities, prospecting, and closing sales, as well as working with Chief Growth Officer and Finance to track and forecast which opportunities will convert to formal awards This role oversees a strategic territory, or named accounts, responsible for conducting new and existing client outreach to bring in new clinical trial opportunities, within the four product lines described above. We are looking for an energetic, focused, organized person who has passion for the clinical trial space to make a difference for others and have the drive to successfully locate and close sales. ESSENTIAL DUTIES: Outreach duties include: Performs outreach, develops, and maintains relationships to cultivate new study opportunities from an established territory, or named accounts, of small to large sponsor companies and CRO companies Manage, nurture, and convert study leads into study opportunities through following the Company's prospecting workflows and other study lead outreach drivers Identify strong potential prospects using initiative and creativity, to generate outbound lead opportunities Assess and analyze a prospects current process and requirements to effectively conduct outreach and increase success of converting leads to opportunities Provide engaging and articulate information about value proposition to potential sponsors/CROs Build and maintain relationships with several small to large sponsor companies and CROs through continual and relevant communications Key client facing contact that will attend conferences with the goal oflanding new business and exposure for the company Learn to manage the clinical trial process to effectively convert the “lead” into an “opportunity” and ultimately and “Award” throughout the sales cycle Management of designated sponsor/CRO partnerships which includes management of an established workflow to maximize our relationship, generate a significant number of studies, connect the right sites to those studies and mitigate any problems or issues Meet personal targets and effectively contribute to monthly and quarterly goals Daily use of Salesforce for business development and relationship management tracking and ensuring all Salesforce records are kept updated and standardized processes are followed Other duties as required duties as assigned Communication: Collaborates with Trial Placement Team, Patient Engagement, and Travel Associates and other internal teams as required. Identify specific needs of any site clients, and conduct targeted research and outreach to meet those needs (Examples include Phase of trial, specific therapeutic areas, etc.) Collaborates with the Trial Placement, Medical and Delivery teams to communicate what is needed to best “sell” struggling sites to sponsors/CRO contacts, with the goal of securing site awards for these sites Basic understanding of clinical protocols and demonstrates an active effort to learn by asking peers and/or supervisors Asks appropriate questions while on the phone with Sponsor companies and CROs regarding specific clinical trial opportunities in order to present adequate information to site clients Answers sponsor and CRO contact inquiries in a timely manner With the guidance of senior team members, proactively work with other business development colleagues to provide guidance to establish stronger strategies for getting the maximum number of awards for network sites Complete tasks in Salesforce for all sponsor-facing activities, including calls, emails, etc. Identification of processes and systems that can be refined to be more efficient and proposition of changes to resolve those inefficiencies Maintains high level of personalization of all outgoing emails to pharmaceutical/CRO contact Requirements: QUALIFICATIONS: Knowledge of Clinical trials, some therapeutic practice knowledge and comfort with medical terminology products. Self-starter and able to work independently and collaborate across different teams to meet company goals and projects. Demonstrates determination and a hunger to succeed and competitive nature to thrive and be successful. Self-motivated; able to work independently to complete tasks, respond to department requests, and collaborate with others to utilize their resources and knowledge to identify quality solutions. Strong organizational skills with the ability to accomplish multiple tasks within established timeframes through effective prioritization of duties and functions in a fast-paced environment. Proven track record of building and maintaining solid relationships with both internal and external stakeholders. Ability to create compelling presentations that meet clients’ pain points to gain new business. Ability to effectively work with cross-functional teams, different levels of employees, and clients to achieve business results and efficiently accomplish objectives. Proactive and timely follow-up skills: the ability to organize applicable department timelines and follow up with internal and external stakeholder needs as needed. Clear and concise written and verbal communication skills, including the ability to present ideas and suggestions clearly and effectively. Ability to build relationships and to communicate to senior management level Ability to influence and maintain effective working relationships with coworkers, managers, clients, and customers Team-minded with a willingness to jump in when needed no matter the level of the task Experience with Salesforce or other similar CRM strongly preferred Ability to work with functional groups and different levels of employees throughout Elligo to achieve business results effectively and professionally. Proactive and timely follow-up skills: the ability to organize applicable department timelines and follow up with internal and external stakeholder needs as needed. General and clinical understanding of the Clinical Research/pharmaceutical market EDUCATION AND EXPERIENCE: Bachelor's degree in Business, Healthcare, Management, Industrial Technology, or related fields is preferred or relevant experience. A minimum of 2-3 years professional experience in Clinical Research industry or Life Science experience is a plus Sales-centric: you are passionate about sales and know how to pitch and sell any product to anyone ENVIRONMENT: This position is remote. Approximately up to 20% of travel may be required to support the position’s responsibilities. PHYSICAL DEMANDS: The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: Regularly work at a desk using a computer for prolonged periods. Perform repetitive motion with substantial movements (motions) of the wrists, hands, and/or fingers. Regularly communicate via e-mail, telephone, chat, webcam (remote sessions such as MS Teams or Zoom), so others will understand and exchange accurate and timely information. Frequently stand/walk, grasp objects, and perform lightly/fine manipulation of objects. Occasionally move safely over uneven surfaces. Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 20 pounds. ADDITIONAL: Elligo Health Research is a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job may change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are designed only to describe the general nature of the job. The incumbent must be flexible as there may be workweeks that require more than 40 hours to ensure the position’s expectations and responsibilities are met. Elligo Health Research is committed to a policy of equal employment and will not discriminate against an applicant or associate based on his or her age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy or any other category protected under federal, state or local law, regulation or ordinance.