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Job Description Department: Finance & Accounting | Reports to: Chief Executive Officer | Employment Type: Full-Time | Location: Remote (U.S.), with periodic travel to Boston! About CapNexus CapNexus is a technology services and consulting firm delivering cloud, AI, and enterprise implementation services to clients across retail, technology, and adjacent industries. As an AWS partner and AI-first practice, we help organizations modernize their operations and adopt emerging technology. We hold ourselves to the same standard internally — we run a lean, modern, automation-forward back office, and we are building a finance function to match. Position Summary We are seeking an AI-native Controller to own and modernize CapNexus's accounting and financial reporting function. This is a hands-on leadership role for someone who not only closes the books accurately and on time, but who instinctively reaches for AI and automation to do it faster, cleaner, and with better insight. You will own the accounting operation end to end, build real-time reporting, evaluate and implement modern finance tooling, and partner with leadership (and our investors and lenders) to deliver reporting they can trust. You will report to the CEO and work closely with business- unit leaders. Key Responsibilities Accounting Operations & Close Own the monthly, quarterly, and annual close and deliver accurate financial statements on an accelerated timeline. Manage the general ledger, AR, AP, payroll, revenue recognition (ASC 606), and account reconciliations. Oversee and review the work of CapNexus's accounting team and outsourced accounting partner, driving accuracy and accountability. Establish and maintain internal controls, accounting policies, and audit readiness. Financial Reporting & Analysis Produce management and board reporting packages, KPI scorecards, and cash dashboards. Support FP&A: budgeting, reforecasting, variance analysis, and cash-flow forecasting. Own the chart of accounts and ensure data integrity across systems. AI-Native Finance & Systems Evaluate, select, and implement AI-enabled tools to automate the close, reconciliations, reporting, and AP/AR workflows. Design and maintain automated, real-time reporting dashboards spanning financial and operational metrics. Continuously redesign finance workflows to reduce manual effort and cycle time through AI and automation, and measure the results. Champion data hygiene and system integrations across ERP, billing, CRM, and expense platforms. Investor, Lender & Stakeholder Reporting Prepare investor, PE sponsor, and lender reporting packages, including covenant compliance. Support due diligence, quality-of-earnings, and external audit processes. Required Qualifications Bachelor's degree in Accounting, Finance, or a related field; CPA strongly preferred. 7+ years of progressive accounting experience, including 2+ years as a Controller or Assistant Controller. Deep U.S. GAAP knowledge and demonstrated ownership of a full-cycle close. Hands-on experience with modern ERP/accounting systems (e.g., NetSuite, Sage Intacct, QuickBooks, or Xero). Demonstrated use of AI and automation tools in a finance or accounting context — for example close automation, AI bookkeeping, BI/dashboarding, or LLM-assisted workflows. Advanced Excel and financial-modeling skills; comfort working directly with data. • Strong communication skills and the ability to translate numbers into decisions for non-finance leaders.Preferred Qualifications Experience in a private-equity-held / PE-backed business (portfolio company) — strongly preferred, including sponsor and lender reporting cadences. Experience in a professional-services, consulting, or technology company with project-based revenue and ASC 606 recognition. Track record of selecting and implementing finance technology and leading finance-transformation initiatives. Experience managing an outsourced or offshore accounting function. Familiarity with SaaS/services metrics and AWS or cloud cost economics is a plus. What Success Looks Like (First 6–12 Months) A faster, more reliable close and a board/investor reporting cadence leadership can count on. At least one meaningful AI or automation initiative live, with measurable reduction in manual effort or cycle time. Real-time dashboards in place for cash, revenue, margin, and key operational KPIs. A clean audit and diligence-ready financials, with well-documented controls and policies. A clear, objective assessment of the current outsourced accounting partner and finance tech stack, with a roadmap for improvement. Why CapNexus Own and build a modern finance function from the ground up in an AI-first company. High-visibility role partnering directly with the CEO and business-unit leaders. • A mandate to adopt the best modern tooling — you won't be fighting to modernize, you'll be leading it. CapNexus is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job DescriptionSea Machines is a fast-growing startup that is leading the new high-tech sector of autonomous technology for marine vessels. We are passionate about applying practical A.I. to the massive global ocean transportation market. Our products provide ships and workboats the intelligence to work remotely and give maritime operators the tools to effectively communicate with them. Based in Boston and operating globally, the company is crewed by an experienced team of mariners, engineers, coders, and autonomy scientists. Sea Machiners get the unique opportunity to work in a very dynamic domain (the ocean world), serve and visit people and places around the planet, and solve challenges not seen in most other robotics sectors. Job Summary We are seeking a Product Security Engineer with strong networking expertise to secure our fleet of autonomous vessels and supporting infrastructure. This role owns vulnerability management, secure development practices, and network security across our distributed, remote-connected systems (VPN/mesh networking, vessel-to-shore links). Responsibilities and Duties ● Conduct vulnerability assessments and penetration testing on applications, systems, and network infrastructure ● Design, harden, and maintain network security architecture, including segmentation, VPN/mesh networks (e.g., Tailscale) and firewalls across vessel-side and cloud-side systems ● Secure and harden our AWS cloud infrastructure, including IAM policies, VPC/network configuration, and cloud-native security tooling ● Integrate and manage SAST and SCA tooling (e.g., SonarQube) into the development pipeline to catch vulnerabilities and dependency risks pre-deployment ● Build and maintain security monitoring using observability platforms such as Datadog, including alerting on anomalous network and application behavior ● Integrate security gates into CI/CD pipelines (Jenkins), working with development teams to embed security best practices into the SDLC ● Monitor and respond to security incidents and breaches, with particular attention to network-layer threats ● Develop and maintain security tools and frameworks ● Create and maintain comprehensive documentation related to security practices and protocols ● Provide security and software development support to the DevOps team. Qualifications and Skills ● Bachelor's degree in Computer Science, Cybersecurity, or a related field; Master's degree preferred ● 3+ years working in Product Security and CI/CD or software development ● Strong, demonstrable networking security experience — VPNs, routing, and firewalls ● Strong hands-on experience with AWS (IAM, VPC, cloud-native security services) ● Hands-on experience with SAST/SCA tools (SonarQube or equivalent) and integrating them into CI/CD (Jenkins or equivalent) ● Experience with observability/monitoring platforms (Datadog or equivalent) for security use cases ● Deep understanding of software-security principles and cloud-infrastructure security ● Strong knowledge of security protocols, cryptography, secure coding practices, and OAuth/auth protocols ● Experience with security tools such as IDS/IPS, firewalls, and vulnerability scanners ● Proficiency in programming languages such as Python, Java, C++, or similar ● Proficiency in common operating systems (Linux, Windows) and deep familiarity with networking protocols ● Understanding of compliance and security frameworks (e.g., CMMC, CIS Benchmarks) ● Excellent problem-solving skills and attention to detail ● Strong communication skills and ability to work collaboratively across teams ● Comfortable with a fast-paced development schedule ● Experience collaborating with other functional teams to define requirements and goals. ● Comfortable with a fast-paced development schedule Job Type: Full-time Benefits: 401(k) Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Vision insurance Powered by JazzHR QkcztwOaKB

Nuans Design Location: Fully Remote Job Type: Full-Time Salary: $44,000–$46,000, based on experience Our client, Nuans Design, is a modern furniture importer and distributor serving the commercial interiors market across North America. We partner with innovative international brands and designers to bring distinctive, design-forward furniture to restaurants, hospitality spaces, workplaces, and other thoughtfully designed environments. Our clients include leading names across tech, hospitality, and lifestyle brands, and we are passionate about delivering furniture that balances aesthetics, quality, and practicality. As a growing company with an entrepreneurial mindset, we value people who are detail-oriented, collaborative, resourceful, and excited to be part of a design-driven business. Nuans Design is seeking a highly organized, proactive, and detail-oriented Account Support Specialist to support our sales and operations team. This is an ideal role for someone who enjoys client communication, order management, problem-solving, and keeping complex projects moving smoothly behind the scenes. In this role, you will help manage the day-to-day coordination of client accounts, orders, invoicing, logistics, and internal follow-up. You’ll play a key part in ensuring a smooth experience for our B2B clients from quote to delivery. This is a fully remote position, but candidates should be comfortable working East Coast business hours. • Serve as a key point of contact for client support and account coordination, • Answer incoming calls and respond to client inquiries in a professional, timely manner, • Process and enter orders accurately for custom and high-end furniture products, • Prepare and manage invoices and related order documentation, • Monitor accounts receivable/payable and assist with account reconciliation, • Coordinate shipping and delivery logistics to help ensure timely fulfillment, • Maintain accurate records of orders, specifications, pricing, and shipping details, • Communicate order updates, ETAs, and ship dates to clients, • Follow up on open quotes and pending client needs, • Work cross-functionally with internal team members, vendors, and logistics partners to keep projects on track, • Support operational workflows and help identify opportunities for greater efficiency Requirements • 2+ years of relevant experience in account support, customer service, sales support, operations, logistics, or order management, • Experience in a B2B company preferred, • Strong organizational skills and exceptional attention to detail, • Ability to manage multiple moving pieces and prioritize effectively, • Clear, polished written and verbal communication skills, • Comfortable working independently in a remote environment, • Strong follow-through and a proactive, solution-oriented mindset, • Proficiency with Google Workspace, Excel, and Word, • Experience with QuickBooks or similar invoicing / accounting systems is a plus, • Experience in furniture, interiors, distribution, importing, shipping, or logistics is a plus, • Must be authorized to work in the USA and complete an I-9 form for employment eligibility verification., • Highly dependable and responsive, • Calm under pressure and good at juggling priorities, • Process-minded, but flexible when things change, • Comfortable communicating with clients, vendors, and internal team members, • Someone who takes ownership and genuinely cares about getting the details right, • Fully remote role, • Company-paid medical benefits, • Generous paid time off, • Monthly bonus incentives, • No nights or weekends, • Opportunity to grow with a design-driven, entrepreneurial company, • Collaborative culture where your contributions are noticed and valued If this sounds like a fit, we’d love to hear from you. Please submit your application along with your resume to be considered for the role. Nuans Design is an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need. Nuans Design has retained Atomus Partners for this search. Emails from recruiters may come from @atomuspartners.com. No recruiting agencies, please. Salary Description $44,000–$46,000 annual salary, based on experience

Apply by September 15 | $120,000-$130,000 base + equity THE OPPORTUNITY Join a team that’s changing financial services Zocks is the #1 AI assistant for financial advisors. We help advisors automate their operational work and grow their business. 5,000+ firms use Zocks to turn client conversations into completed work. We're a venture-backed team, building something that changes how financial advisors serve their clients every day. Every role here is an opportunity to shape the product, the company, and the way an entire industry works. We hire sharp, curious, and kind people who want to do meaningful work and build something from the ground up, together. WHO YOU ARE The SHARC in the room At Zocks, we hire for SHARC - five qualities that define how our best people work and win together. S - Sharp You move fast without cutting corners. Quick decisions, thoughtful execution - you know when to act independently and when to loop in leadership. H - Hungry You're a self-starter who celebrates teammates as loudly as your own wins. Humble hustle is your default mode. A - Adaptable Startup life means things shift fast. You lean into change, pivot gracefully, and genuinely enjoy figuring out what's next. R - Resilient Building something new isn't always smooth. You bounce back stronger, see obstacles as puzzles, and never lose sight of the bigger picture. C - Curious You ask the questions others miss. You explore for fun, not just for work - and it shows in the quality of your thinking. Zocks is growing rapidly, and we are building the finance function to match the scale and ambition of the business. The Senior Accountant will own core areas of the close and the day-to-day accounting operations, working directly with the Controller to build processes that grow with the company. We are looking for someone who brings strong technical fundamentals and a curiosity about what modern tooling and AI mean for the future of accounting. If that combination excites you, this is an unusual opportunity at a defining moment in our growth. General Accounting. Own large areas of the monthly, quarterly, and annual close processes, accurately prepare journal entries, and reconcile ledger and sub-ledger accounts following each monthly close. Revenue accounting. Reconcile the deferred revenue waterfall, support revenue recognition review in accordance with ASC 606, and collaborate with RevOps to ensure customer invoices match contracts Financial reporting. Support preparation of financial statements in accordance with US GAAP, perform financial statement analytics, and investigate variances. Audit and compliance. Assist with audit readiness initiatives, support the fiscal year-end financial statement audit, and coordinate with external tax accountants on the PBC list. Process improvement and systems. Assess and establish effective internal controls and best practices, maintain the accounting playbook, contribute to ERP and systems assessment, design, and implementation, and assist with maintenance of the Ramp spend management platform. CPA designation required. Bachelor's degree in accounting. 4 to 6 years of progressive corporate accounting experience. Knowledge of US GAAP and technical accounting principles, including ASC 606, ASC 842, stock-based compensation, and SaaS revenue recognition. Experience with financial reporting and SaaS metrics. Demonstrated experience using AI to streamline workflows and improve processes. Public accounting experience. Previous experience at a VC-backed tech startup. Expertise with ERP systems such as Campfire, Rillet, or NetSuite. Tech savvy, with hands-on systems implementation experience. LOGISTICS The details Preference for NYC but remote candidates will be considered. We are currently only able to hire candidates who reside in the following states: AZ, CA, CO, CT, FL, GA, ID, IL, IA, KS, MA, MI, NE, NJ, NV, NY, NC, OH, PA, SC, TN, TX, WA, WI Background and reference checks required as part of onboarding Interview process: 30-min recruiter screen Up to three 30-45-min video or onsite interviews Offer pending references. Total estimated time: ~3 hours COMPENSATION $120,000-$130,000 base salary Equity - we're all building this together BENEFITS The full picture Health Medical: 100% of employee premium covered (UnitedHealthcare Select Plus network, 2 plan options) Dental: 99% covered - Guardian, $1,500 annual benefit Vision: 99% covered - Guardian/VSP, $150 frames & contacts allowance FSA: Zocks matches dollar-for-dollar up to $500/year Time off Unlimited PTO Paid sick time 11 paid holidays Family Birthing parent: 12 weeks fully paid parental leave Non-birthing parent: 6 weeks fully paid parental leave Financial 401(k) via Guideline - Pre-tax and Roth options; low-cost Vanguard funds Everything else MacBook laptop + Google Workspace, Slack, and Zoom provided Equity grant - details included as part of your offer Growth opportunities for high performers after 6 months Collaborative, low-ego culture with smart, kind teammates EQUAL OPPORTUNITY Zocks AI is an equal opportunity employer. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. We believe diversity drives creativity, innovation, and success - and we encourage all qualified people to apply. We may use AI tools to support parts of the hiring process. These tools assist our team but do not replace human judgment. Final hiring decisions are always made by humans. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany description Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project Objective: The main objective of the project is to test new features in the online mapping application in both day and night modes. Drivers will operate vehicles in urban areas with high traffic. The driver will work in collaboration with a co-pilot. The driver needs to note all details (whether the app is working correctly, if it’s convenient to use) in a spreadsheet. He or she will use a tablet or laptop for taking those notes and completing a survey. This data will be transferred to the client and used for further improvements. New hires will receive one day of remote training. The company will cover all project-related expenses, including vehicle rental, fuel, parking, and tolls. The project will last for 3-4 weeks, with a schedule of Monday to Friday, 7-8 hours per day, from 9 AM to 5 PM. The team will be provided with a new target daily, approximately five routes per day.Requirements: • At least 3 years of driving experience, • Good driving skills in urban areas with high traffic, • Fluent English, • Experience using Google Spreadsheet and Google Forms, • Collaborative and tech-savvyWe would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

As a Staff Data Engineer, on the Distribution Center (DC) Solutions team, you’ll play a technical lead role in building and scaling the data integrations needed to support our suite of DC products. Partner with product, engineering, and applied science teams to scope work and deliver data solution

Located remotely and reporting directly to the Engineering Manager, you will play a pivotal role in our core projects. Your JavaScript and TypeScript will run on thousands of publisher sites at massive scale. JavaScript development, with substantial TypeScript experience.

Bachelor's degree in pharmaceutical science, chemistry, biochemistry, engineering, or a related scientific discipline.

Senior Software Engineer, Services.US based remote, all candidates must be authorized to work in the United States without restriction).In the past few years, private equity investors have invested more than a trillion dollars in software and tech-enabled companies.And in many cases, the underlying

Full-time Description $17/hour + Monthly Commission | Full-Time | Monday–FridayMake an impact—while working from home. Join BCA Financial Services and help consumers resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we’d love to meet you. You’ll play an important role in helping consumers navigate their financial responsibilities with respect and care. We’ll provide the equipment, tools, training, and support—you bring the drive to succeed. What We Offer: • $17/hour + monthly commission opportunities, • Consistent Monday–Friday schedule, • Medical, dental, vision, GAP, and life insurance, • 401(k) with company match, • Paid time off and paid holidays, • Company-provided equipment What You’ll Do: • Talk with consumers to help them understand their accounts and find solutions, • Offer payment options such as full balance payment and payment plans., • Handle a high volume of inbound and outbound calls, • Accurately document interactions in our systems, • Meet performance goals (with support and coaching along the way) Requirements Qualifications: • 1+ year of experience in a call center, customer service, billing, or collections, • Bilingual Required (Fluent in English and Spanish), • Strong communication and problem-solving skills, • Ability to build trust and work through sensitive conversations, • Basic knowledge of medical terminology (preferred), • A reliable, detail-oriented work style Work-From-Home Requirements: • Must reside in: FL, MO, SC, or VA, • Quiet, private workspace, • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer, • Wi-Fi and hotspots are not supported, • Must meet tech requirements before training begins BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: collections, collections specialist, collections representative, healthcare collections, medical collections, customer service, customer support, call center, call center representative, contact center, inbound call center, outbound call center, patient collections, consumer collections, account resolution, account recovery, recovery specialist, delinquent accounts, bad debt collections, payment resolution, payment arrangements, healthcare, medical accounts receivable, accounts receivable, revenue cycle, revenue cycle management, RCM, customer care representative, phone representative, now hiring, remote collections, remote customer service, work from home, remote work, virtual Salary Description $17.00 Per Hour

Description Location: Remote - United States only. About the role: Ottimate is building the AI-native future of accounts payable. Our platform processes millions of invoices across hundreds of enterprise customers, powered by a suite of ML models and agentic workflows. As Director of AI Engineering, you will own the full AI and ML layer of our product — from invoice understanding and vendor intelligence to our conversational AP Copilot and the next generation of autonomous AP agents. This is a hands-on leadership role. You will spend at least half your time writing code, architecting systems, and driving technical decisions alongside your team. You will also set the AI roadmap, partner cross-functionally with Product, Data, and Platform Engineering, and manage a distributed team of 8–10 engineers across Data and ML. We are looking for a senior technical manager or director — ideally someone who has thrived at a smaller company and is ready for a career step up into broader ownership. If you are energized by shipping real AI products, working with noisy real-world financial data, and building the systems that will define how enterprises automate AP, this role is for you. Responsibilities Technical Leadership • Architect and ship production AI/ML systems — you write code, not just review it, • Own the AI roadmap end-to-end: prioritization, trade-offs, delivery, • Set technical standards for model quality, evals, observability, and reliability, • Drive adoption of agentic coding tools to multiply team velocity, • Claude Code, Cursor, Copilot, or equivalent — measure and improve PR throughput, • Partner with Platform Engineering on infrastructure, data pipelines, and APIs People & Cross-Functional • Manage a distributed team of 8–10 engineers across Data and ML disciplines, • Hire, develop, and retain engineers at all levels; build a high-trust remote culture, • Partner with Product on roadmap sequencing and scope trade-offs, • Work directly with customer-facing teams to close feedback loops on model quality, • Communicate AI capabilities and limitations clearly to non-technical stakeholders Model & Systems Ownership • Own model performance metrics and drive continuous improvement pipelines, • Build and maintain evals frameworks — regression suites, human review, A/B testing, • Oversee training data collection, curation, and labeling operations, • Manage the full ML lifecycle: experimentation, deployment, monitoring, iteration, • Define and enforce quality bars for agentic workflows entering production Requirements Applied AI & Agentic Systems • Production agentic pipelines using frontier models, • Anthropic SDK · OpenAI SDK · tool use, function calling, multi-agent orchestration, • Reliable agent loop design — planning, memory, tool execution, error recovery, • RAG pipeline design — chunking, embedding models, retrieval tuning, reranking, • Evals frameworks built from scratch — correctness, regression, semantic similarity, • Observability for production AI — tracing, cost tracking, latency, failure analysis Model Expertise • Fine-tuning frontier or open-source models for domain-specific tasks, • LoRA, QLoRA, instruction tuning — not just off-the-shelf API calls, • Training data collection, curation, cleaning, and labeling at scale, • LLM inference and serving optimization, • vLLM, TGI, or equivalent, • Model selection trade-offs — cost, latency, capability, context window Engineering Depth • Hands-on Python — comfortable writing, reviewing, and shipping production code, • PostgreSQL — schema design, query optimization, indexing strategies, • Distributed systems — async workers, queues, retries, state machines, • Celery or similar async task frameworks is a bonus, • Public-facing API design — REST, versioning, developer experience, • MCP server development — tool-accessible APIs for AI agent integration, • AWS or cloud infrastructure — enough to own AI workload deployments Ideal Career Background • Engineering Manager ready for director-level ownership, • Has led technical teams at a startup or growth-stage company — knows how to move fast, • Hands-on contributor who has also managed small high performance teams., • Comfortable owning outcomes ★ Industry Experience • Finance and/or AP domain — invoice workflows, GL coding, vendor management, • Hospitality — high-volume, multi-location AP operations, • Noisy, unstructured text data — OCR outputs, inconsistent supplier formats, entity resolution at scale ★ Industry experience above is a bonus Exceptional AI engineering skills are the primary bar. We will teach the domain. Benefits We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. The specific benefits/perks we offer are continually evolving, but currently include: • Compensation: 200,000-225,000 + 15% Annual Bonus + Equity, • Competitive salary based on skills & experience., • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family., • Employer sponsored 401(k) with company match., • Paid Time Off (and the encouragement to use it)., • Annual company retreats., • Promote from within philosophy. Beyond the tangible benefits though: • You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference., • You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing., • You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution., • Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to note., • We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks., • Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth., • We truly love what we do and who we do it with - and we think you will too! Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment. This job description is intended to describe the general nature and level of work being performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. Employees may be required to perform other job-related duties as assigned to meet business needs. Nothing in this job description creates a contract of employment, alters the at-will employment relationship where applicable, or guarantees any specific terms or conditions of employment. The Company reserves the right to modify this job description at any time, with or without notice, subject to applicable federal, state, and local law.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary A $750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions SCHEDULE-40-hour| Day/Night shift-(2) 12-hour shifts & (2) 8-hour shifts OR (5) 8-hour shifts-7a -7p, 7a-3p and 7p-7a, 11p-7a-Require one weekend shift per month -a Saturday or Sunday The Opportunity: Patient Care Assistant Post Anesthesia Care Unit (PACU) This unit prefers at least one year of inpatient acute care experience This unit prefers a professional license or certification: Nursing Assistant, Medical Assistant, EMT or other critical care training Apply if you are able to work both Day and Night shift PACU consists of 111 bays caring for post-op patients recovering from anesthesia before moving to an inpatient unit. Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration. Does this position require Patient Care? Yes Essential Functions • Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested., • Completes all documentation in the medical record as required., • Interacts with patients and their families effectively., • Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them., • Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one., • Listens to any health concerns patients may have and report those concerns to the nurses. Qualifications Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - preferred Certified Medical Assistant [National Certification] - preferred Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred Nursing Assistant -Massachusetts Board of Nursing preferred Experience Experience working in patient care/elder care 0-1 years preferred Knowledge, Skills and Abilities • Ability to understand and follow written and oral instructions., • Knowledge of medical terminology., • Strong patient/customer service skills., • Ability to lift up to 35 pounds., • Proficient computer skills to work efficiently with electronic medical records. Additional Job Details (if applicable) Remote Type Onsite Work Location 267 Charles Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.58 - $26.58/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Medical Assistant on the primary care float pool works to support direct patient care at any of our 15 primary care locations. The primary care practices care for a variety of patients including, Family Medicine, Community Health Centers, Pediatric Care and Adult Internal Medicine. Practice locations range from the Main Campus in Boston and communities/neighborhoods in Boston to nearby towns which include Chestnut Hill, Brookline, Newton, Norwood and Foxboro. Qualifications The Medical Assistant (MA) is an integral member of the healthcare team and is accountable for patient care as assigned by a licensed independent provider (LIP: MD, NP, PA), a Licensed Practical Nurse (LPN) or a Registered Nurse (RN). The MA participates in the direct and indirect care of patients, health maintenance, patient instruction, collaborative planning and rehabilitation within scope of practice and consistent with his/her education and training. The Medical Assistant may be present in secure medication storage areas and is allowed incidental access to medications. Developing relationships with patients, families and colleagues, the MA functions as an interdisciplinary team member who provides quality patient care and contributes toward the attainment of important goals for the patient, the practice and the organization. PRINCIPAL DUTIES AND RESPONSIBILITIES: Job duties and responsibilities may vary by department (see addendum A for more detail) Clinical Duties and Responsibilities: • Demonstrates true engagement and enthusiasm to contribute toward the care delivery needs for patients and families., • Promotes an inclusive environment supportive of patient and family centered care for a diverse community., • Accepts assignments for patient care within the scope of his/her preparation and within current standards of practice., • In conjunction with a Licensed Independent Provider (LIP) , LPN or RN, participates in the gathering of data that contributes to the assessment, planning, and evaluation of care delivered., • Collaborates as a member of the health care team, contributing toward a supportive and therapeutic environment that promotes the attainment of patient goals that are specific, measurable, action-oriented, realistic and timely., • Accurately obtains vital signs, elicits information about the patient's basic health status, administers relevant care within scope of practice and as directed by the LIP/LPN/RN, and documents as appropriate in the electronic health record., • Performs routine tests that may include but is not limited to: electrocardiograms, vision and hearing screening, and the collection of specimens for laboratory testing and point of care., • Participates in team-based care and patient education initiatives to support the health and wellness of patients in conjunction with the LIP/LPN/RN. Reinforces patient instruction as directed by LIP/LPN/RN., • Participates in organizational and unit-based quality improvement initiatives and compliance readiness., • Participates in telephone screening of patients; may provide instruction to patient when directed by the LIP/LPN/RN., • Participates in prescription management tasks including pending of new prescriptions and renewals requiring LIP approval, prior authorizations and medication reconciliation., • Follows approved clinical practice guidelines (CPG's) and workflows, pends appropriate orders for radiology, laboratory testing and other care needs requiring LIP authorization., • Performs a variety of tasks, including those that may be facilitated by administrative staff, which have an effect on the overall operations of the unit. These include flow, stocking of rooms, scheduling tasks and all other duties as assigned., • Appropriately utilizes organizational resources including management of time, supplies, equipment and other assets., • Other duties as assigned. SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Technical Skills/Competencies Required: Clinical Skills: • Knowledge of practice operations and standards., • Beginning to intermediate knowledge and use of medical terminology., • Ability to accurately perform vital signs and obtain pertinent health information including but not limited to: temperature, pulse, respirations, blood pressure, height, and weight., • Ability to participate in the medication reconciliation processes and related prescription management tasks, including prior authorizations., • Knowledge and ability to perform specific procedures and tests as appropriate to the clinical setting. Communication Skills: • Demonstrates effective oral and written communication skills in English. Communicates in a professional, courteous, clear and concise manner. Facilitates therapeutic relationships between patients, families and other members of the health care team. Writing Skills: • Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo or interoffice note, documentation of patient information) and to take complete and accurate messages. Phone Skills: • Ability to telephonically support the practice by answering and screening calls, offering information within scope of practice to facilitate communication. Organization Skills: • Ability to manage work processes in a neat and systematic way. Ability to manage multiple tasks effectively, appropriately prioritize clinical work, follow established policies, procedures and clinical practice guidelines, workflows. Technology Skills: • Demonstrates ability to utilize technology in the clinical setting. Includes basic computer skills as well as the utilization of electronic medical equipment.. Ability to type accurately and enter data at an intermediate level. Ability to become proficient in using the EHR and other appropriate applications. Ability to utilize hand-held technology and download related data to the electronic health record. HOSPITAL WIDE RESPONSIBILITIES: Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners: follow safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners; as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff. Additional Job Details (if applicable) Qualifications - • High school diploma or GED required, • Some college or Associate's Degree preferred, • Medical Assistant Certification Required (passed certification exam), • Graduate of an accredited Medical Assistant Certificate Program required, • Experience in healthcare preferred, • Bilingual English/Spanish preferred 8am-4:30pm or 8:30am-5pm. Min 4 shifts per month. Must be able to travel to other sites Remote Type Onsite Work Location 15 Francis Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $22.00 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary We are seeking a Medical Assistant to directly support a Nurse Practitioner providing primary care services to an adult Medicaid population with complex medical needs. This Medical Assistant will be primarily based at our Salem location (331 Highland Ave, Salem, MA 01970), Monday through Friday, with occasional coverage at the Saugus location (1069 Broadway, Saugus, MA 01906) to support staffing needs. Candidates should be aware that there is a possibility that supporting the Nurse Practitioner during home visits throughout the North Shore region may be required in the future. The Medical Assistant will support a blend of clinical, administrative, and care coordination responsibilities. In addition to standard Medical Assistant duties such as rooming patients, assisting with direct patient care, and supporting face-to-face visits, this role will involve significant patient outreach. Responsibilities may include contacting patients with appointment reminders, assisting with scheduling diagnostic testing, managing in-basket tasks, supporting care coordination activities, and providing cross-coverage for other providers and office staff as needed. We are seeking a collaborative, team-oriented Medical Assistant who is comfortable managing multiple responsibilities in a fast-paced primary care environment. The ideal candidate will have at least three years of Medical Assistant experience and be comfortable working with complex patient populations while providing high-quality, patient-centered support. Summary: The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Essential Functions • Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training., • Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record., • Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education., • Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach., • Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated., • Maintains inventory of immunizations and check expiration dates., • Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider., • Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. Qualifications Education High School Diploma or Equivalent required Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] preferred Certified Medical Assistant [National Certification] preferred Experience Direct MA experience or medical field work 1-2 years required Strongly Preferred: • Medical Assistant Course or diploma program or a minimum of 1 year professional experience, • National MA Certification via AAMA, AMT, NHA, or NCCT, • Epic experience, • Ambulatory/Outpatient experience, • Primary Care experience Remote Type Onsite Work Location 331 Highland Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.75 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Responsible for independently performing sterile processing activities, including the reprocessing of specialty instrumentation and equipment. Applies advanced knowledge of sterile processing practices, manufacturer instructions for use (IFU), and departmental standards to support quality, productivity, and customer service objectives. Essential Functions: • Performs decontamination, inspection, assembly, packaging, sterilization, storage, and distribution of reusable medical devices and surgical instrumentation in accordance with established procedures and manufacturer's Instructions for Use (IFU)., • Operates sterile processing equipment, including washers, sterilizers, and related technologies, following departmental policies and regulatory requirements., • Inspects instruments and equipment for cleanliness, functionality, and completeness; identifies items requiring repair or replacement., • Assembles instrument trays, procedure sets, and equipment according to standardized tray listings and quality standards., • Utilizes instrument tracking systems to document processing activities and maintain traceability of reusable medical devices., • Maintains inventory of sterile supplies, processing consumables, and departmental stock to support operational needs., • Transports instruments, equipment, and supplies to support procedural and patient care areas., • Recognizes and communicates equipment malfunctions, processing concerns, quality issues, and safety risks to appropriate personnel., • Complies with applicable regulatory, accreditation, infection prevention, and departmental standards., • Participates in training, competency validation, and continuous improvement activities. Qualifications Education: High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials: Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) or C.S.P.D.T - Certified Sterile Processing and Distribution Technician - Certification Board for Sterile Processing and Distribution, Inc required Experience: Experience as a Central Sterile Technician or similar role in a healthcare setting 1-2 years required Knowledge, Skills and Abilities: Working knowledge of sterile processing principles, instrumentation, sterilization methods, and infection prevention standards. Proficiency in instrument assembly, packaging, sterilization, and equipment handling. Ability to follow detailed procedures, quality standards, and safety protocols. Strong attention to detail and ability to perform repetitive tasks with accuracy. Effective communication and teamwork skills Ability to work in a fast-paced environment with changing priorities. Understanding of workflow prioritization and departmental operations in a healthcare environment. Additional Job Details (if applicable) Shift: 11:00pm to 7:30am Monday to Friday Remote Type Onsite Work Location 243-245 Charles Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Night (United States of America) Pay Range $23.34 - $33.37/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Performs Morgue reconciliation and general support tasks necessary for ensuring the continuity of the Morgue operations. Maintains Morgue equipment and facilities. Liaises with internal and external stakeholders regarding decedent remains, decedent affairs, and the Morgue process. Under the direction of the supervisor, performs other support tasks as needed. Demonstrates excellent communication skills and can communicate with a variety of people in a direct, personable, and articulate manner. The hospital's Morgue has a capacity of 25 and receives approximately 1,450 adult and perinatal deaths annually. A degree in Funeral Directing is preferred. Functions as a resource and primary liaison on the decedent care and postmortem workflow. Collaborates effectively with internal and external stakeholders, providing support and triaging as needed. Responds to inquiries from family members. Facilitates receipt and release of decedents and specimens in the Morgue, including hospital inpatients, outpatients, private autopsy requests, contracted hospitals, funeral homes, New England Donor Services, Office of the Chief Medical Examiner, and applicable surgical specimens. Ensures proper identification and management of decedent remains, maintaining continuity of postmortem care and comprehensive tracking documentation. Performs additional care tasks as needed, including inventorying belongings and facilitating the movement of remains within the Morgue and Autopsy spaces. Demonstrates the ability to accurately review, interpret, and manage documentation related to deceased individuals. Ensures all documentation is organized. Ensures the Morgue spaces and equipment are consistently maintained, cleaned, disinfected, organized, tidy, and properly stocked. Complies with relevant state and federal laws and regulations, and established hospital and departmental policies, procedures, and objectives, including the areas of quality assurance, safety, environmental affairs, and infection control. Sustaining a high level of awareness of numerous discrepancies related to the decedent care process and following up accordingly. Education High School Diploma or Equivalent required or Associate's Degree Biology preferred or Associate's Degree Health Sciences preferred or Associate's Degree Related Field of Study preferred or Bachelor's Degree Health Sciences preferred or Bachelor's Degree Biology preferred or Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Mortuary or Decedent Affairs experience 1-2 years preferred Knowledge, Skills and Abilities - Must be comfortable working around deceased individuals in a respectful and compassionate manner. Ability to lift, pull, and push substantial weight in a temperature-controlled Morgue setting. Must be comfortable and compassionate when communicating with individuals who are grieving the loss of a loved one. Must demonstrate strong communication and interpersonal skills to foster collaboration with both internal and external stakeholders. Must consistently maintain a professional demeanor and conduct. Must be highly detail-oriented, with strong organizational and time management skills and the ability to multitask effectively. Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $24.28/Hourly Grade 2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Summary-Performs a variety of clerical and technical duties under general supervision. Reports to a Laboratory Supervisor. Responsibilities include receipt, accessioning, centrifugation and decanting of patient specimens, and communicating with clinicians at the front window and over the phone. • Accurately enters information from requisition (including patient name, unit number, requesting area, time sample drawn, physician's name, tubes received, tests requested, general comments) into computer., • Transfers samples from racks to the centrifuges and to decant station., • Processes ADDs: locates sample, adds tests to original accession, completes ADDs form., • Acts as resource to CLA I and CLA II staff., • Handles special specimens (e.g. Sendouts). Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Minimum two years of experience as a CLA I or II 2-3 years required Knowledge, Skills and Abilities - Good interpersonal and communication skills so as to be able to interact effectively with individuals in the lab and the hospital. - Ability to multitask and work accurately under stress of time constraints and heavy workload demands. - Demonstrates excellent dependability, reliability, accuracy, prioritization ability, problem solving skills, customer service and teamwork. • Standing Frequently (34-66%), • Walking Frequently (34-66%), • Sitting Occasionally (3-33%), • Lifting Frequently (34-66%) 35lbs+ (w/assisted device), • Carrying Frequently (34-66%) 20lbs - 35lbs, • Pushing Occasionally (3-33%), • Pulling Occasionally (3-33%), • Climbing Rarely (Less than 2%), • Balancing Frequently (34-66%), • Stooping Occasionally (3-33%), • Kneeling Occasionally (3-33%), • Crouching Occasionally (3-33%), • Crawling Rarely (Less than 2%), • Reaching Frequently (34-66%), • Gross Manipulation (Handling) Frequently (34-66%), • Fine Manipulation (Fingering) Frequently (34-66%), • Feeling Constantly (67-100%), • Foot Use Rarely (Less than 2%), • Vision - Far Constantly (67-100%), • Vision - Near Constantly (67-100%), • Talking Constantly (67-100%), • Hearing Constantly (67-100%) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.76 - $29.79/Hourly Grade 4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Medical Assistant is an integral member of the healthcare team and is accountable for the clinical and administrative care of patients as assigned by a licensed independent provider and/or Manager. The MA position offers exposure to the clinical, operative, academic, and administrative aspects of Orthopedic Surgery. The MA participates in the direct and indirect care of patients, health maintenance, patient instruction, collaborative planning, and rehabilitation as within scope of practice and consistent with their education and training. In addition, the MA will provide administrative support to health care providers within an ambulatory setting. Developing relationships with patients, families, and colleagues, the MA functions as an interdisciplinary team member who provides quality patient care and contributes toward the attainment of important goals for the patient, the practice, and the organization. This is the ideal position for those looking to gain skill with direct and indirect patient care, and who are looking to pursue a career in the healthcare industry (clinical and/or administrative). In addition to the General Summary Statement and Principal Duties and Responsibilities, this job description includes: Direct Patient Care - Medical Assistant Job Specific Tasks, Responsibilities, Skills, and Competencies Indirect Patient Care - Patient Service Coordinator Job Specific Tasks, Responsibilities, Skills, and Competencies Qualifications PRINCIPAL DUTIES AND RESPONSIBILITIES: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. Direct Patient Care:Medical Assistant Job Specifics Clinical Duties and Responsibilities: Demonstrates true engagement and enthusiasm to contribute toward the care delivery needs for patients and families. Promotes an inclusive environment supportive of patient and family centered care for a diverse community. Accepts assignments for patient care within the scope oftheirpreparation and within current standards of practice. Collaborates as a member of the health care team, contributing toward a supportive and therapeutic environment that promotes the attainment of patient goals that are specific, measurable, action-oriented,realistic,and timely. Utilize two appropriate patient identification methods for each patient in compliance with regulations. Review the daily schedule of patients and facilitate efficient patient flowincluding x-ray order entry, cast/bracing requisitions, etc. Accurately obtains vital signsincluding BP, height weight,temperature etc.,elicits information about the patient's basic health status/medications, and administers relevant care within scope of practice. Performs routine procedures that may include suture/stapleremoval,basic wound care, issue and fit durable medical equipment if appropriate within clinic setting. Obtain MRSA/MSSA swabs from identified pre-operative patients. Participates in team-based care and patient education initiatives to support the health and wellness of patients. Reinforces patient instruction as directed byproviders, Participatesin organizational and unit-based quality improvement initiatives and compliance readiness. Following approved clinical practice guidelines and workflows,entersappropriate orders for radiology, laboratory testing and other care needs. Performs a variety of tasks, including those that may be facilitated by administrative staff, whichinfluencethe overalloperationsof the unit. These includepatientflow, stocking of rooms, scheduling tasks and all other duties as assigned. Indirect Patient Care:Patient Service Coordinator Specifics Administrative Duties and Responsibilities: Answer and transfer telephone calls. Schedule and register patients for appointments/procedures, confirm appointments/procedures, prepare for patient visit by providing patient with all necessary information and completing all necessary tasks. Perform full front desk job responsibilities, including patient check-in/out. Ensure all billing/fiscal information is completed and submitted after visit, including collection and daily reconciliation of any co-payments. Assist with special projects as directed. Assist with training and orienting staff as needed. Follow HIPAA guidelines for the management of patient privacy and confidentiality. Appropriately utilizes organizational resources including management of time, supplies,equipment,and other assets. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 0-1 year preferred Additional Job Details (if applicable) SKILLS/ABILITIES/COMPETENCIES REQUIRED: Mustbe realistic, objective, measurable and related to essential functions of this job. Technical Skills Requirements Keeping current and knowledgeable with allMGBapplications in use by the hiring practice which may include the following programs: Epic Radiology Entry Order Patient tracking Staying up to date with all application training and requirements as indicated by your Administrative Manager Communication & Teamwork skills Requirements Demonstrates effective oral and written communication skills in English. Communicates in a professional, courteous,clear,and concise manner, including writing. Facilitates therapeutic relationships between patients,families,and other members of the health care team. Ability to work as part of a collaborative healthcare team. Acting in a respectful manner toward patients & colleagues. Demonstrates excellent interpersonal skills. Analytical skills and the ability to resolve technical or research problems and issues and to interpret the acceptability of data results. High degree of computer literacy. Excellent organizational skills and ability to prioritize a variety of tasks. Impeccable attention to detail. Ability to demonstrate professionalism and respect for subjects' rights and individual needs. Other Ability to manage work processes in a neat and systematic way. Ability to manage multiple tasks effectively, appropriately prioritize clinical work, follow established policies, procedures and clinical practice guidelines, workflows. Demonstrates ability to utilize technology in the clinical setting. Includes basic computer skills as well as the utilization of electronic medical equipment. Ability to type accurately and enter data at an intermediate level. Ability to become proficient in usingthe EHRand other appropriate applications. Physical Requirements • Standing Frequently (34-66%), • Walking Frequently (34-66%), • Sitting Occasionally (3-33%), • Lifting Frequently (34-66%) 35lbs+ (w/assisted device), • Carrying Frequently (34-66%) 20lbs - 35lbs, • Pushing Occasionally (3-33%), • Pulling Occasionally (3-33%), • Climbing Rarely (Less than 2%), • Balancing Frequently (34-66%), • Stooping Occasionally (3-33%), • Kneeling Occasionally (3-33%), • Crouching Occasionally (3-33%), • Crawling Rarely (Less than 2%), • Reaching Frequently (34-66%), • Gross Manipulation (Handling) Frequently (34-66%), • Fine Manipulation (Fingering) Frequently (34-66%), • Feeling Constantly (67-100%), • Foot Use Rarely (Less than 2%), • Vision - Far Constantly (67-100%), • Vision - Near Constantly (67-100%), • Talking Constantly (67-100%), • Hearing Constantly (67-100%) Remote Type Onsite Work Location 52 Second Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.00 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

We are seeking a certified Speech Language Pathology Assistant (SLP-A) to join our Inpatient Augmentative Communication Program. The SLP-A will work as an integral member of the AAC SLP team in the intensive care and acute care settings. Under the direct supervision of a licensed speech-language pathologist, the SLP-A will: • Implement bedside treatment plans in the pediatric intensive care units and across inpatient acute care units focusing on AAC intervention, developmental care, early rehabilitation, and communication accessibility., • Support patients with complex medical needs and evolving medical acuity, • Complete daily clinical documentation, • Develop and prepare treatment materials and communication supports, • Assist in managing supply, storage, and maintenance of AAC equipment and program materials, • Participate in unit rounds and specialty team meetings as appropriate, • Provide treatment education and training to patients, families, and staff, • Collaborate with multidisciplinary providers in a fast-paced medical environment The ideal SLP-A candidate is experienced in providing pediatric speech, language, and communication interventions with significant experience in the broad scope of AAC tools and strategies, including no-tech, low-tech, and high-tech solutions. Candidates must: • Have an Associate's degree from an accredited Speech-Language Pathology Assistant program, or an Associate's/Bachelor's degree with completion of required SLPA coursework/certificate program. ASHA C-SLPA certification required, • Have 2 years of experience in a related role., • Demonstrate strong clinical treatment and documentation skills., • Be flexible and able to quickly adapt to the changing, daily needs of the inpatient environment, • Possess excellent organizational, time management, and interpersonal communication skills., • Demonstrate a collaborative, patient- and family-centered approach to care A current Massachusetts state license to practice as a Speech-Language Pathologist Assistant is required. This position is full-time, regular, and offers 40 standard hours per week. The pay range is $21.47-$33.55 hourly. The office/site location is in Boston. This position falls under the Allied Health and Technical category and is part remote/hybrid.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Performs administrative functions to support smooth and efficient practice operations under general supervision. Perform tasks that are related to patient visits including scheduling, check-in, and check-out duties. Actual job duties may vary by department. Essential Functions: - Perform routine administrative and clerical duties relating to a clinical service or physician practice office. - Make patient appointments and maintain appointment records. - Greet and assist patients. - Answer telephones, assist callers with routine inquiries, and schedule appointments. - File materials in patient folders and print appointment schedules. - Process patient billing forms and scan documents to patient medical records/EPIC. - Call for patient medical records and laboratory test results. - Open and distribute unit mail or faxes. - Type forms, records, schedules, memos, etc. as directed. - May be required to accept co-payments. - Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. - Acts as an EPIC "Super User" for scheduling, registration and billing systems (EPIC training is provided). - Provide assistance and training to others in these areas. - May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. Qualifications High school diploma or GED required; post-high school education preferred. Minimum one year of applicable work experience required. Additional training in office systems preferred. Spanish speaking required. Skills/Abilities/Competencies Required: Technical skills required: Knowledge of practice operations and standards. Understanding of procedures including filing, copying, scanning, printing, and faxing. Phone skills: Ability to use phone system (answer and screen calls, put on hold), answer routine questions, and give routine information. Verbal skills: Ability to interpret information as appropriate, answer routine questions in the most professional manner, and communicate in a professional, courteous, clear, and concise manner. Organization Skills: Ability to manage multiple tasks effectively, follow established protocols, and work within systems. Writing Skills: Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo, or interoffice note) and to take complete and accurate messages. System Skills: Ability to type and enter data at an entry level. Entry level understanding of applicable systems. Understanding of the appropriate use and importance of related forms. Basic understanding and use of medical terminology. Basic comprehension of insurance types and referral process. Basic comprehension of registration and fiscal information. Knowledgeable and compliant with all hospital, State, and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA. Working Conditions: Hospital based ambulatory practice. Normal patient environments where there are some exposures to communicable diseases, unpleasant odors, needle, and blood products. Hospital Wide Responsibilities: Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff. Additional Job Details (if applicable) 40 Hour, Monday - Friday, Rotating schedule BWH Brookside Community Health Center 3297 Washington Street Jamaica Plain Compensation: The pay rate for this position starts at $20.00 per hour, with increases based on the candidate's years of experience. Benefits: Medical, Dental, Vision, 403 b retirement plan, tuition reimbursement, discounted MBTA pass & more! Step into a role where your work truly makes a difference every day! As a vital member of our clinical operations team, you'll provide administrative support to ensure our practice runs smoothly and efficiently. In this dynamic, fast-paced role, you'll be the friendly face that plays a key role in creating a positive, efficient, and compassionate environment for both patients and clinical staff. Remote Type Onsite Work Location 3297 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $17.71 - $24.94/Hourly Grade 3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for maintaining safety and cleanliness, along with sterile conditions, in settings that demand it. Maintain inventory and compile records, oversee routine maintenance and testing, and report any issues or needed repairs. Does this position require Patient Care? No Essential Functions -Monitor mechanical systems in operation to ensure efficient, safe use. -Maintain strict maintenance schedules for critical systems, logging all repairs and inspections. -Quickly identify non-operational and malfunctioning systems before damage occurs. -Troubleshoot test failures to determine root causes and develop processes to avoid repeat failures. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) preferred Experience Sterile Processing Experience 2-3 years required Knowledge, Skills and Abilities • Understand and interpret written and oral instructions., • Communicate effectively both orally and in writing., • Strong communication skills., • Strong interpersonal skills. Additional Job Details (if applicable) Physical Requirements • Standing Frequently (34-66%), • Walking Frequently (34-66%), • Sitting Occasionally (3-33%), • Lifting Frequently (34-66%) 35lbs+ (w/assisted device), • Carrying Frequently (34-66%) 20lbs - 35lbs, • Pushing Occasionally (3-33%), • Pulling Occasionally (3-33%), • Climbing Rarely (Less than 2%), • Balancing Frequently (34-66%), • Stooping Occasionally (3-33%), • Kneeling Occasionally (3-33%), • Crouching Occasionally (3-33%), • Crawling Rarely (Less than 2%), • Reaching Frequently (34-66%), • Gross Manipulation (Handling) Frequently (34-66%), • Fine Manipulation (Fingering) Frequently (34-66%), • Feeling Constantly (67-100%), • Foot Use Rarely (Less than 2%), • Vision - Far Constantly (67-100%), • Vision - Near Constantly (67-100%), • Talking Constantly (67-100%), • Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $22.22 - $31.71/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Practice Assistant II utilizes all aspects of the scheduling system including booking appointments with appropriate providers within scheduled timeframe and ensures accurate and complete information is entered. The Practice Assistant II triages phone calls to the appropriate individual/area being courteous and professional and takes messages utilizing appropriate forms in a legible and accurate manner. The Practice Assistant II provides patients with accurate information regarding the preparation for procedures and ensures that the prep instructions are sent to the patient in a timely manner. Qualifications • High school diploma or GED required; post-high school education preferred., • A minimum of one year of applicable work experience is required., • Additional training in office systems is preferred., • Knowledge of practice operations and standards., • Understanding of procedures including filing, copying, scanning, printing, and faxing., • Ability to use phone system (answer and screen calls, put on hold), answer routine questions, and give routine information., • Ability to interpret information as appropriate, answer routine questions in the most professional manner, and communicate professionally, courteously, clearly, and concisely., • Ability to manage work processes neatly and orderly and sort and alphabetize., • Ability to manage multiple tasks effectively, follow established protocols, and work within systems., • Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo, or interoffice note) and to take complete and accurate messages., • Ability to type and enter data at an entry-level. Entry-level understanding of applicable systems., • Understanding of the appropriate use and importance of related forms. * Basic understanding and use of medical terminology., • Basic comprehension of insurance types and referral process. * Basic comprehension of registration and fiscal information., • Knowledgeable and compliant with all hospital, State, and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA., • Must have the ability to function effectively in a fast-paced and challenging environment with a large group of physicians involved in academic work and patient care., • Must have a positive outlook and demonstrate sound judgment., • Must respect strict confidentiality of patients and medical information and records., • Must be able to respond to the needs and provide assistance to others when called upon. Receives and directs all incoming calls politely, identifying the Endoscopy Center and stating name. Responsibilities: • Prepares, organizes, and maintains hospital records, paperwork, and/or medical records., • Ensures compliance with all hospital policies including patient confidentiality and attendance/punctuality., • Maintains department service standards, with particular attention to personal/behavioral, staff teamwork, and patient-staff interaction guidelines., • Identifies and articulates to all leadership, management, and physician teams any potential barriers (both clinical and non-clinical) to safe, efficient, and proper patient care., • Follow up on any missing records, coordinating activities with the medical records department when necessary., • Maintains an accurate filing system to retrieve information when needed. Facilitates paperwork needed for any endoscopy and physician call back for specific information/advice., • If needed, assist the billing coordinator with appropriate and timely authorization for patients' appointments. Facilitates proper disposition of all appointments daily to ensure prompt and accurate charge entry by the billing coordinator., • Maintains a positive and professional working relationship with all ambulatory personnel., • As a team player is cognizant of the fact that dependability and reliability are important components to ensure efficient operations of the practice., • Understand that commendable attendance and punctuality are important aspects in measuring commitment and dedication to teamwork and the practice., • Accepts any assignment in accordance with departmental needs by performing work duties at our main hospital location, our 850 Boylston site, and/or offsite. This may also include varied hours for start/end of workday when advanced notification is provided., • Is willing to assist others when necessary or when assistance is apparent and acknowledges that all duties are shared to promote efficiency in the overall operations of the practice., • Performs other tasks as directed. Additional Job Details (if applicable) Remote Type Hybrid Work Location 850 Boylston Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions: -Interview patients to obtain medical information and measure their vital signs, weight, and height. -Show patients to examination rooms and prepare necessary equipment for healthcare providers. -Record patients' medical history, vital statistics, or information such as test results in medical records. -Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. -Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked. -Clean and sterilize instruments and dispose of contaminated supplies. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 0-1 year preferred Knowledge, Skills and Abilities • Strong interpersonal and communication skills are essential for success in this position., • Ability to prioritize tasks in complex and busy environments., • Accuracy and attention to detail., • Comply with all local, state, and federal privacy and confidentiality rules and regulations., • Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens., • Comprehensive knowledge of medical terminology, procedures, and protocols., • Proficiency in electronic health record (EHR) systems and medical office software., • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems., • Managing one's own time and the time of others. Additional Job Details (if applicable) Shift varies: 7:30 AM - 4:00 PM, 8:00 AM - 4:30 PM, or 8:30 AM - 5:00 PM (last patient), depending on the week and coverage needs. Physical Requirements • Standing Frequently (34-66%), • Walking Frequently (34-66%), • Sitting Occasionally (3-33%), • Lifting Frequently (34-66%) 35lbs+ (w/assisted device), • Carrying Frequently (34-66%) 20lbs - 35lbs, • Pushing Occasionally (3-33%), • Pulling Occasionally (3-33%), • Climbing Rarely (Less than 2%), • Balancing Frequently (34-66%), • Stooping Occasionally (3-33%), • Kneeling Occasionally (3-33%), • Crouching Occasionally (3-33%), • Crawling Rarely (Less than 2%), • Reaching Frequently (34-66%), • Gross Manipulation (Handling) Frequently (34-66%), • Fine Manipulation (Fingering) Frequently (34-66%), • Feeling Constantly (67-100%), • Foot Use Rarely (Less than 2%), • Vision - Far Constantly (67-100%), • Vision - Near Constantly (67-100%), • Talking Constantly (67-100%), • Hearing Constantly (67-100%) Remote Type Onsite Work Location 101 Main Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.00 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Essential Functions (Key Roles & Responsibilities) *Interview patients to obtain medical information and measure their vital signs, weight, and height. *Show patients to examination rooms and prepares necessary equipment for healthcare providers. *Record patients' medical history, vital statistics, or information such as test results in medical records. *Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach. *Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. *Prepare treatment rooms for patient examinations, keeping the rooms neat, clean and supplies stocked. Clean and sterilize instruments and dispose of contaminated supplies. Performs other duties as assigned. *Complies with all policies and standards Qualifications Knowledge, Skills and Abilities • Strong interpersonal and communication skills are essential for success in this position., • Ability to prioritize tasks in complex and busy environment., • Accuracy and attention to detail., • Comply with all local, state and federal privacy and confidentiality rules and regulations., • Ability to take vital signs, manual blood pressures, collect blood samples and other specimens., • Comprehensive knowledge of medical terminology, procedures, and protocols., • Proficiency in electronic health record (EHR) systems and medical office software., • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., • Managing one's own time and the time of others. Additional Job Details (if applicable) Education Degree: High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses/Certifications: Basic Life Support [BLS] Certificate Preferred Certified Medical Assistant Preferred Emergency Medical Technician - Basic Certification [Massachusetts] preferred Work Experience: Direct MA experience or medical field work 0-1 year Preferred Remote Type Onsite Work Location 45 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.00 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Oversees day to day operation of an outpatient clinic or practice. May assist by assigning and prioritizing workflow, troubleshooting issues, training and orientation, providing back up support for a Supervisor or Manager. Provides guidance and help to others to resolve complex issues and problems. Essential Functions (Key Roles & Responsibilities) Performs assigning and prioritizing workflow, troubleshooting issues, training and orientation, providing back up support for leadership. Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. May function as a backup for clerical staff to perform routine administrative and clerical duties relating to a clinical service or physician practice office, and make patient appointments and maintain appointment records. May process patient billing forms and scan documents to patient medical record/LMR. Call for patient medical records and laboratory test results. Open and distribute unit mail or faxes. Type forms, records, schedules, memos, etc., as directed. Provides functional guidance to related team. Assists Supervisor with daily activities of practice staff.Operations Supervisor - MGH Thoracic Surgery Essential Functions 35% - Operations Management & Workflow Optimization *Oversee the daily administrative operations of the Thoracic Surgery practice, ensuring efficient clinic operations, patient access, physician support, and surgical scheduling workflows. *Monitor staffing levels and daily workflow to ensure appropriate coverage across front desk, new patient coordination, physician administrative support, and surgical scheduling. *Identify operational bottlenecks and implement workflow improvements to enhance patient access, scheduling efficiency, and staff productivity. *Collaborate with physicians, Advanced Practice Providers (APPs), nursing, and multidisciplinary teams to support efficient clinic operations and continuity of care. *Monitor operational metrics including telephone performance, referral workqueues, scheduling timeliness, template utilization, patient access, and NP workqueues. 25% - Staff Supervision, Coaching & Performance Management *Provide day-to-day supervision, coaching, and guidance to administrative staff. *Assist the Administrative Manager with recruitment, interviewing, onboarding, orientation, and retention of administrative staff. *Provide training for new employees and ensure ongoing competency in Epic, scheduling workflows, registration, insurance, and departmental procedures. *Monitor staff performance and provide real-time coaching, feedback, and performance documentation. *Assist in developing staff schedules and ensure appropriate operational coverage across all clinical locations. 15% - Quality Improvement, Patient Experience & Process Standardization *Serve as a departmental resource for administrative policies, workflows, and best practices. *Develop, maintain, and update standard operating procedures and training materials. *Monitor patient experience trends and administrative service concerns, partnering with leadership to resolve issues and improve service delivery. *Participate in departmental quality improvement initiatives focused on patient access, scheduling efficiency, communication, and operational performance. *Ensure compliance with departmental, hospital, and regulatory policies. 10% - Physician & Program Support *Partner with physician leadership and the Administrative Manager to support clinic template optimization, provider scheduling, and operational initiatives. *Assist with implementation of new providers, clinic expansions, multidisciplinary programs, and operational changes. *Support cross-campus collaboration between MGH and Brigham and Women's Hospital Thoracic Surgery practices. 10% - Administrative Operations & Resource Management *Responsible for office operations including supplies, equipment, facilities requests, vendor relationships, and workspace planning. *Monitor departmental purchasing and operational expenses while identifying opportunities for cost savings. *Responsible for timekeeping, staff scheduling, and administrative reporting. *Coordinate equipment repairs and maintain inventory of administrative resources. 5% - Special Projects & Leadership Support *Participate in strategic operational initiatives and divisional projects. *Analyze operational data and prepare reports to support decision making. *Represent the divisional on committees and workgroups as assigned. *Provide operational leadership in the absence of the Administrative Manager. Qualifications Education Associate's Degree Healthcare Administration required or Associate's Degree Business required or Associate's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Experience in patient scheduling or clinical coordination 2-3 years required and Experience in a healthcare or clinical administrative role 2-3 years required and Experience in a hospital or outpatient clinic setting 1-2 years preferred Knowledge, Skills and Abilities • Strong organizational skills with the ability to manage multiple tasks and coordinate complex care schedules., • Excellent communication and interpersonal skills to interact effectively with patients, healthcare providers, and hospital staff., • Knowledge of healthcare regulations, HIPAA compliance, and patient care protocols., • Ability to develop, implement, and assess patient care plans in coordination with healthcare teams., • Proficient in healthcare management software, electronic health records (EHR), and patient scheduling systems., • Attention to detail in managing patient data, documentation, and care procedures., • Strong problem-solving abilities, particularly in addressing patient care challenges and service delivery improvements. Additional Job Details (if applicable) Physical Requirements • Standing Frequently (34-66%), • Walking Frequently (34-66%), • Sitting Occasionally (3-33%), • Lifting Frequently (34-66%) 35lbs+ (w/assisted device), • Carrying Frequently (34-66%) 20lbs - 35lbs, • Pushing Occasionally (3-33%), • Pulling Occasionally (3-33%), • Climbing Rarely (Less than 2%), • Balancing Frequently (34-66%), • Stooping Occasionally (3-33%), • Kneeling Occasionally (3-33%), • Crouching Occasionally (3-33%), • Crawling Rarely (Less than 2%), • Reaching Frequently (34-66%), • Gross Manipulation (Handling) Frequently (34-66%), • Fine Manipulation (Fingering) Frequently (34-66%), • Feeling Constantly (67-100%), • Foot Use Rarely (Less than 2%), • Vision - Far Constantly (67-100%), • Vision - Near Constantly (67-100%), • Talking Constantly (67-100%), • Hearing Constantly (67-100%) Remote Type Onsite Work Location 265 Charles Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.84 - $29.79/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Essential Functions: • Interview patients to obtain medical information and measure their vital signs, weight, and height., • Show patients to examination rooms and prepare necessary equipment for healthcare providers., • Record patients' medical history, vital statistics, or information such as test results in medical records., • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach., • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing., • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked., • Clean and sterilize instruments and dispose of contaminated supplies. Qualifications Education: High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Licenses and Credentials: Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Experience: Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities: • Strong interpersonal and communication skills are essential for success in this position., • Ability to prioritize tasks in complex and busy environments., • Accuracy and attention to detail., • Comply with all local, state, and federal privacy and confidentiality rules and regulations., • Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens., • Comprehensive knowledge of medical terminology, procedures, and protocols., • Proficiency in electronic health record (EHR) systems and medical office software., • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems., • Managing one's own time and the time of others. Physical Requirements: • Standing Frequently (34-66%), • Walking Frequently (34-66%), • Sitting Occasionally (3-33%), • Lifting Frequently (34-66%) 35lbs+ (w/assisted device), • Carrying Frequently (34-66%) 20lbs - 35lbs, • Pushing Occasionally (3-33%), • Pulling Occasionally (3-33%), • Climbing Rarely (Less than 2%), • Balancing Frequently (34-66%), • Stooping Occasionally (3-33%), • Kneeling Occasionally (3-33%), • Crouching Occasionally (3-33%), • Crawling Rarely (Less than 2%), • Reaching Frequently (34-66%), • Gross Manipulation (Handling) Frequently (34-66%), • Fine Manipulation (Fingering) Frequently (34-66%), • Feeling Constantly (67-100%), • Vision - Far Constantly (67-100%), • Vision - Near Constantly (67-100%), • Talking Constantly (67-100%), • Hearing Constantly (67-100%) Remote Type: Onsite Work Location: 32 Fruit Street Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America) Pay Range: $22.00 - $24.94/Hourly Grade: 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Medical Assistant Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Essential Functions • Interview patients to obtain medical information and measure their vital signs, weight, and height., • Show patients to examination rooms and prepare necessary equipment for healthcare providers., • Record patients' medical history, vital statistics, or information such as test results in medical records., • Transporting patients., • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach., • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing., • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked., • Clean and sterilize instruments and dispose of contaminated supplies. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred Experience Direct MA experience or medical field work 0-1 year preferred Knowledge, Skills and Abilities Strong interpersonal and communication skills are essential for success in this position. Ability to prioritize tasks in complex and busy environments. Accuracy and attention to detail. Comply with all local, state, and federal privacy and confidentiality rules and regulations. Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. Comprehensive knowledge of medical terminology, procedures, and protocols. Proficiency in electronic health record (EHR) systems and medical office software. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Managing one's own time and the time of others. Additional Job Details (if applicable) Physical Requirements • Standing Frequently (34-66%), • Walking Frequently (34-66%), • Sitting Occasionally (3-33%), • Lifting Frequently (34-66%) 35lbs+ (w/assisted device), • Carrying Frequently (34-66%) 20lbs - 35lbs, • Pushing Occasionally (3-33%), • Pulling Occasionally (3-33%), • Climbing Rarely (Less than 2%), • Balancing Frequently (34-66%), • Stooping Occasionally (3-33%), • Kneeling Occasionally (3-33%), • Crouching Occasionally (3-33%), • Crawling Rarely (Less than 2%), • Reaching Frequently (34-66%), • Gross Manipulation (Handling) Frequently (34-66%), • Fine Manipulation (Fingering) Frequently (34-66%), • Feeling Constantly (67-100%), • Foot Use Rarely (Less than 2%), • Vision - Far Constantly (67-100%), • Vision - Near Constantly (67-100%), • Talking Constantly (67-100%), • Hearing Constantly (67-100%) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.00 - $24.94/Hourly Grade 3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. The Medical Assistant will float between two sites. Does this position require Patient Care? Yes Essential Functions -Interview patients to obtain medical information and measure their vital signs, weight, and height. -Show patients to examination rooms and prepare necessary equipment for healthcare providers. -Record patients' medical history, vital statistics, or information such as test results in medical records. -Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. -Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked. -Clean and sterilize instruments and dispose of contaminated supplies. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred Experience Direct MA experience or medical field work 0-1 year preferred Knowledge, Skills and Abilities • Strong interpersonal and communication skills are essential for success in this position., • Ability to prioritize tasks in complex and busy environments., • Accuracy and attention to detail., • Comply with all local, state, and federal privacy and confidentiality rules and regulations., • Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens., • Comprehensive knowledge of medical terminology, procedures, and protocols., • Proficiency in electronic health record (EHR) systems and medical office software., • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems., • Managing one's own time and the time of others. Additional Job Details (if applicable) Physical Requirements • Standing Frequently (34-66%), • Walking Frequently (34-66%), • Sitting Occasionally (3-33%), • Lifting Frequently (34-66%) 35lbs+ (w/assisted device), • Carrying Frequently (34-66%) 20lbs - 35lbs, • Pushing Occasionally (3-33%), • Pulling Occasionally (3-33%), • Climbing Rarely (Less than 2%), • Balancing Frequently (34-66%), • Stooping Occasionally (3-33%), • Kneeling Occasionally (3-33%), • Crouching Occasionally (3-33%), • Crawling Rarely (Less than 2%), • Reaching Frequently (34-66%), • Gross Manipulation (Handling) Frequently (34-66%), • Fine Manipulation (Fingering) Frequently (34-66%), • Feeling Constantly (67-100%), • Foot Use Rarely (Less than 2%), • Vision - Far Constantly (67-100%), • Vision - Near Constantly (67-100%), • Talking Constantly (67-100%), • Hearing Constantly (67-100%) This position may be asked to cross-cover (may be in-person) other Primary Care practices as staffing needs dictate. Cross-coverage needs will be identified and discussed with local and regional leadership. Flexibility is preferred Remote Type Onsite Work Location 1337 Hyde Park Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.00 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 16 hour night position two 8s. Every other weekend, every other holiday. Under the direction of a registered/licensed nurse (RN), is a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment. Education: High School Diploma or Equivalent preferred. Can this role accept experience in lieu of a degree? No. Licenses and Credentials: Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred. Experience: Healthcare experience 1-2 years required. Knowledge, Skills and Abilities: Ability to multitask and handle stress crisis situations effectively. Demonstrated knowledge of medical terminology required. Demonstrated typing skills and computer experience required. Good interpersonal, organizational, and oral and written communication skills required. Ability to lift and transport patients using the appropriate physical technique in a safe manner for the patient and self according to Safe Patient Handling Guidelines. • Standing Frequently (34-66%), • Walking Frequently (34-66%), • Sitting Occasionally (3-33%), • Lifting Frequently (34-66%) 35lbs+ (w/assisted device), • Carrying Frequently (34-66%) 20lbs - 35lbs, • Pushing Occasionally (3-33%), • Pulling Occasionally (3-33%), • Climbing Rarely (Less than 2%), • Balancing Frequently (34-66%), • Stooping Occasionally (3-33%), • Kneeling Occasionally (3-33%), • Crouching Occasionally (3-33%), • Crawling Rarely (Less than 2%), • Reaching Frequently (34-66%), • Gross Manipulation (Handling) Frequently (34-66%), • Fine Manipulation (Fingering) Frequently (34-66%), • Feeling Constantly (67-100%), • Vision - Far Constantly (67-100%), • Vision - Near Constantly (67-100%), • Talking Constantly (67-100%), • Hearing Constantly (67-100%) Remote Type: Onsite Work Location: 2014 Washington Street Scheduled Weekly Hours: 16 Employee Type: Regular Work Shift: Night (United States of America) Pay Range: $21.50 - $25.28/Hourly Grade: 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Brigham and Women's Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Grade 130 Schedule: 6:00am to 4:30pm on Monday, Tuesday, Thursday, Friday Summary: The Anesthesia Technician functions as an assistant to members of the anesthesia staff (Anesthesiologists and CRNA's) to facilitate and support delivery of perioperative care to the patient by the Anesthesia Team. The Anesthesia Technician will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice. Does this position require patient care? Yes Essential Functions: • Collaborates in the perioperative anesthesia care of patients to ensure safety and efficiency of care as observed by the members of the anesthesia team, and reports to the Nurse Manager of the Operating Room and the Chief of Anesthesia., • Participates in the transfer of patients from stretcher/bed., • Attaches vital signs and related monitoring devices to the patient., • Collaborates with the Surgical Team in positioning of patients for special procedures (spinal, epidural, sitting, prone)., • Participates in the intubation procedure under the direction supervision of the anesthetist/anesthesiologist by preparing and holding equipment and applying cricoid pressure to the trachea., • Collaborates in the safe, efficient transfer of the patient from the operating room to the PACU by having transfer oxygen and ambu bag available immediately post operatively., • Performs related duties in a prompt and courteous manner, such as transporting blood samples to respiratory for blood gases., • Maintains appropriate supply of anesthesia equipment and pharmaceutical supplies in all locations where anesthesia and related procedures are administered in the hospital to facilitate prompt anesthesia care for the patient. These activities are monitored by the anesthesia staff and reported to the Nurse Manager of the Operating Room and the Chief of Anesthesia., • Coordinates requests from the anesthesia team by collecting items needed during each surgical procedure., • Maintains par levels of gas tanks for the anesthesia units (machines)., • Maintains anesthesia equipment/monitoring units in working condition communicating with the biomedical department and/or equipment service representatives to insure availability of equipment., • Executes equipment repairs within 24 hours to ensure patient safety and continuance of planned schedule of surgical procedures., • Monitors a log of daily anesthesia equipment safety checks, performed by anesthesia technician, and documented appropriately, to comply with safety requirements established by the hospital, accreditation requisites and regulatory agencies., • Assists the Nurse Manager by completing purchase requisitions for needed items when par levels are affected., • Maintains all equipment and instrumentation in clean organized condition in accordance to the hospital infection management policy., • Maintains cleanliness of all anesthesia carts and machines., • Maintains appropriately, special instruments and equipment, i.e. fiberoptic bronchoscope, endtidal, CO2 monitors, humidifiers, etc., • Operates STERIS machine and sterilizers according to operational standards., • Participates in the special cleaning and/or removal and terminal sterilization of equipment exposed to diagnosed contagious diseases. Participates in quality assurance activities for the operating room and the Department of Anesthesia upon request., • Collects data as required by the quality assurance criteria determined by the Chief of Anesthesia and/or Nurse Manager. Qualifications Education: High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience: 6 months hospital experience required Previous Anesthesia Tech Experience preferred Knowledge, Skills and Abilities • Staff adheres to all I C.A.R.E. Standards., • Check all anesthesia equipment in the proper working condition., • Maintain par levels of supplies in Anesthesia Cart., • Maintain cleanliness of Anesthesia equipment and workroom per Infection Control policy. Physical Requirements • Standing Frequently (34-66%), • Walking Frequently (34-66%), • Sitting Occasionally (3-33%), • Lifting Frequently (34-66%) 35lbs+ (w/assisted device), • Carrying Frequently (34-66%) 20lbs - 35lbs, • Pushing Occasionally (3-33%), • Pulling Occasionally (3-33%), • Climbing Rarely (Less than 2%), • Balancing Frequently (34-66%), • Stooping Occasionally (3-33%), • Kneeling Occasionally (3-33%), • Crouching Occasionally (3-33%), • Crawling Rarely (Less than 2%), • Reaching Frequently (34-66%), • Gross Manipulation (Handling) Frequently (34-66%), • Fine Manipulation (Fingering) Frequently (34-66%), • Feeling Constantly (67-100%), • Foot Use Rarely (Less than 2%), • Vision - Far Constantly (67-100%), • Vision - Near Constantly (67-100%), • Talking Constantly (67-100%), • Hearing Constantly (67-100%) Remote Type Onsite Work Location 1153 Centre Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.56 - $27.58/Hourly Grade SF1130 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Performs blood-drawing procedures to obtain specimens from young adults (13 years) to geriatric (greater than 65 years) for laboratory testing. In addition, must be able to perform blood-drawing procedures on babies (birth to early childhood up to one year) for laboratory testing. Patient populations for the blood drawing will include immunosuppressed, late stage cancer, and the morbidly obese patients. Provides phlebotomy training, product evaluation and new application implementation upon request. PRINCIPAL DUTIES AND RESPONSIBILITIES: -Demonstrates the skills and competence for venipuncture procedure. -Positively identifies patient according to department policies and procedures. -Confirms accuracy of electronic orders, labels and requisitions according to department policies and procedures. -Develops a relationship with the patient that is comforting and demonstrates confidence for the venipuncture procedure. -Properly instruct patients as to how to obtain urine samples and/or 24-hour collections of urine samples and all other samples as needed. -Demonstrates the skills and competence to accurately review completed laboratory requisitions or electronic orders in Epic. -Completes all necessary information including the legible documentation of assigned phlebotomy code, collection date, and other required information. -Properly retrieves electronic orders from Sunquest, Collection manager and Epic as necessary. -Follows procedures for obtaining "standing order" information according to department policy. -Includes all requirements in formation for the Blood Bank samples (initials, date, patient name and medical record number on all tubes and requisitions). -Follows department policies related to the collection of "discharge/transfer", STAT and timed collections. -Demonstrates the skill and competence necessary to perform the venipuncture and heelstick procedures. -Selects the best vein or site available for blood drawing. -Demonstrates skill with various types of needles and other collection equipment. -Follows correct "order of draw" for vacutainer tubes. -Follows procedures for the appropriate collection of blood cultures to avoid contamination of specimen. -Removes the tourniquet according to department policies and procedures. -Labels all samples in accordance with department policies and procedures. -Check the collection site prior to leaving the patient. -Follows all Infection Control guidelines throughout the venipuncture procedure. -Wears appropriate personal protective equipment as required. -Follows all patient precautions and procedures for isolation. -Discards all equipment (sharps, glove, etc.) as required. -Follow hospital Hand Hygiene policies and procedures between all procedures and patients. -Demonstrates knowledge of collection criteria: correct vacutainer tubes, volume, stability requirements and/or special handling. -Effectively teaches and trains all new employees, students, and other additional requests for teaching and training. Provides constructive feedback. -Assists with new product evaluations and the development of new products upon request. Assists with the implementation of new applications and hardware. Provides constructive feedback. -Follows all instructions applicable to research protocols. -Collaborates with principle investigator and/or supervisor to draw appropriate tubes for tests requested and meet requirements for timed collections. Transports specimens appropriately according to protocols. -Completes phlebotomy sheets, logbooks and other documentations as required, including required documentation during a downtime. -Demonstrates professional behavior and customer service skills at all times. -Answers all calls/ two way phones in a professional manner. Return the pages within the time required. -Effectively interacts with supervisor, co-workers and clinical staff to avoid misunderstandings and conflicts. -Effectively interacts with patients and patient's families. -Demonstrates a caring and sensitive attitude to all hospital staff, patients and families. -Works collaboratively as a member of the phlebotomy team at all times. -Follows all policies and procedures related to attendance, absenteeism, tardiness and scheduled breaks. -Communicates in a professional and effective manner. -Work as a part of the team to provide adequate phlebotomy coverage/including offsites. -Maintains inventory and stocks supplies. -Ensures adequate supplies are available for rounds/labs. Notifies team leaders or supervisor when supply levels are low. -Routinely inspects vacutainer tubes and other supplies for expiration dates and discards as appropriate. -Responsible for pagers, two-way phones and other hospital devices. -Adheres to the pager and two-way protocol and is responsible for the communication devices. -Adheres to the Epic and Collection Manager protocol and is responsible for care of the scanners and printers. -Responsible to work weekend and holiday hours according to the needs of the department. -Responsible to be aware of Joint Commission National Patient Safety Goals and to compile with all BWH hospital and laboratory policies and procedures. -Performs all other duties as required including: -Performs heel sticks according to policy and procedures. -Demonstrates knowledge for the administration of glucose solutions for glucose tolerance testing. -Performs EKG's according to department policies and procedures. Qualifications • High School diploma or equivalent., • Phlebotomy certification preferred., • Two years' experience as BWH phlebotomist with performance evaluation score of effective or above. SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: • Knowledge and practice of proper aseptic techniques necessary to prevent injury to self and patients., • Knowledge to select appropriate vacutainer tubes and volumes for test(s) requested., • Ability to communicate with patients and families to alleviate fears and anxieties and make them feel comfortable and cared for., • Physically be able to stand and walk for long periods of time (90% of the day) and transport supplies and specimens as required., • Ability to communicate effectively with all phlebotomy team members, clinicians and other hospital staff, • Some computer skills necessary for training on the use of E-mail and hospital applications as required., • Demonstrate competencies in areas of:, • Venipuncture technique and all blood drawing procedures., • Appropriate choice of vacutainer tubes and required blood volumes., • Patient identification and specimen labeling., • Customer service skills to include ability to communicate with patients and staff. WORKING CONDITIONS: • Extremely busy work environment., • Potential exposure to needle sticks and punctures from other sharps., • Exposure to patients with infectious diseases.Must take appropriate precautions according to Infection Control and laboratory guidelines., • Required weekend and holiday rotation according to the needs of the department. WORKING CONDITIONS: Very busy and fast pace work environment.Constantly changing work environment. Additional Job Details (if applicable) Join our team at Mass General Brigham (MGB) and kickstart your journey with a $3,000 sign-on bonus! It's our way of saying welcome - and showing how much we value the talent you bring. Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $23.10 - $29.79/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care Does this position require Patient Care? Yes Essential Functions -Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record. -Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education -Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated -Maintains inventory of immunizations and check expiration dates. -Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider. -Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities • Strong interpersonal and communication skills are essential for success in this position., • Ability to prioritize tasks in complex and busy environments., • Accuracy and attention to detail., • Comply with all local, state, and federal privacy and confidentiality rules and regulations., • Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens., • Comprehensive knowledge of medical terminology, procedures, and protocols., • Proficiency in electronic health record (EHR) systems and medical office software., • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems., • Managing one's own time and the time of others. Additional Job Details (if applicable) Remote Type Onsite Work Location 2000 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.75 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for performing routine exercises or follow-up of functional activities (direct patient care) under the direct supervision of a licensed therapist or therapy assistant. Does this position require Patient Care? Yes Essential Functions • Prepares patients for treatment by therapist., • Assists therapists during therapy., • Attends and actively participates in team meetings., • Transfers and transports patients in a safe and timely manner., • Maintains equipment and working area in clean, orderly condition. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience working as a Rehab Aid 0-1 year preferred Knowledge, Skills and Abilities - Knowledge of medical terminology. - Excellent attention to detail Excellent communication, interpersonal, and teamwork skills. - Good bedside manner. - Good physical strength and stamina for lifting and moving immobile patients. Additional Job Details (if applicable) Physical Requirements • Standing Frequently (34-66%), • Walking Frequently (34-66%), • Sitting Occasionally (3-33%), • Lifting Occasionally (3-33%) 35lbs+ (w/assisted device), • Carrying Occasionally (3-33%) 35lbs+ (w/assisted device), • Pushing Occasionally (3-33%), • Pulling Occasionally (3-33%), • Climbing Occasionally (3-33%), • Balancing Frequently (34-66%), • Stooping Occasionally (3-33%), • Kneeling Occasionally (3-33%), • Crouching Occasionally (3-33%), • Crawling Occasionally (3-33%), • Reaching Occasionally (3-33%), • Gross Manipulation (Handling) Frequently (34-66%), • Fine Manipulation (Fingering) Frequently (34-66%), • Feeling Constantly (67-100%), • Vision - Far Constantly (67-100%), • Vision - Near Constantly (67-100%), • Talking Constantly (67-100%), • Hearing Constantly (67-100%) Remote Type Onsite Work Location 52 Second Avenue Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $18.58 - $26.58/Hourly Grade 3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Executive Assistant To The President Amherst College invites applications for the Executive Assistant to the President position. The expected salary range for this job opportunity is: $95,000 - $110,000 per year. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. The Executive Assistant to the President provides critical, high-level administrative and operational support and is an integral member of the team in the Office of the President. Reporting to the Chief of Staff, this position works in close daily partnership with both the president and the Chief of Staff, and supervises a small team of full-time and casual staff. The Executive Assistant serves as a trusted partner in managing the president's time, and is responsible for organizing the general functions of the Office of the President. They manage complex calendars; support meetings and events; arrange presidential travel and itineraries; supervise and provide office support for functions like correspondence and budget processes; complete special projects as needed; and serve as a primary point of contact for the Office of the President. These duties are described in more detail below. This is a highly visible position that requires exceptional judgment, initiative, diplomacy, and organizational skill. The Executive Assistant will represent the Office of the President with professionalism, warmth, discretion, and responsiveness. They must communicate effectively with members of the Amherst community, including students, faculty, staff, administrators, alumni, parents, and trustees; build collaborative relationships with campus partners as well as external contacts; and oversee a wide variety of activities and ensure follow through on both their own job tasks and those of their direct reports. Candidates will be available to work a regular, full-time schedule. Evening and weekend hours will be required to support presidential events, trustee meetings, travel, or urgent institutional needs. Remote Work Eligibility: This position is considered an on-site position and requires regular in-person presence. This position may be eligible to work remotely on occasion, during specific times of the year (e.g. semester breaks and summer) or for specific types of job tasks, with prior supervisor approval. Essential Duties and Responsibilities • Support for the President: Provide comprehensive administrative support to the president, including calendaring, meeting preparation, correspondence, travel planning, expense processing, and daily logistical coordination., • Maintain the president's calendar and provide daily and weekly briefings to the president and the chief of staff. Exercise sound judgment in anticipating needs and resolving scheduling conflicts., • Receive and respond to inquiries for individual and group meetings (internal and external). Work with the chief of staff to prioritize requests for the president's time., • Coordinate presidential travel, including flights, lodging, meals, transportation, etc., • Ensure appropriate preparation time for meetings, events, and institutional commitments. Collect necessary information according to deadlines to ensure the president is prepared and well informed for meetings and travel., • Prepare documents (including itineraries, bios, etc.). Review briefings and other materials provided to ensure they are complete and accurate., • Draft follow-up correspondence resulting from meetings, as requested., • Prepare and/or review documents for the president's review, approval, or signature., • Assist the president with personal appointments and other related tasks., • Office Management: Oversee the daily operations of the Office of the President, ensuring a welcoming, organized, professional, and service-oriented environment. Develop and maintain effective office procedures and workflows to support the efficient operation of the office., • Provide direction to office staff to manage all routine matters of the office, including the daily meeting schedule, visitor reception, correspondence, filing, technology/facility needs, etc., • Provide direction and work closely with the house/residence staff to coordinate management of the President's House and private residence., • Supervise and provide direction to direct reports for scheduling and office coverage, training and professional development, assigning work and monitoring workflow, and supporting performance expectations., • Plan and set the agenda for weekly staff meetings., • Support the correspondence protocol, including the president@ email account, paper mail, etc. Review and approve text of routine correspondence and communications., • Track and follow up on inquiries and requests received by the office., • Enter contacts, recording correspondence and appointments, as needed., • Supervise the meticulous maintenance of comprehensive files and ensure accurate record keeping (electronic and paper). Update and assist with maintenance of Google Sites and Drives, as well as other electronic resources. Arrange for appropriate archiving of records in accordance with record retention policies in the Office of the President and with Archives & Special Collections., • Identify opportunities to improve office operations, communication, systems, and service to internal and external constituencies., • Conduct research, compile information, and prepare materials to support decision-making, as requested., • Provide other support, as needed. Prepare letters, copy/scan documents, complete records research and other administrative tasks as assigned., • Support for the Chief of Staff: Provide operational support to the chief of staff in advancing the priorities of the president's office., • Help coordinate the flow of information to and from the President, ensuring timely follow-up on requests, commitments, and decisions., • Help ensure that requests are triaged appropriately, routed to the correct office or leader, and resolved in a timely and professional manner., • Assist the Associate Vice President for Communications and Head of Government Relations to format and proof presidential communications, briefings, and other documents., • Ensure the president is fully prepared and receives appropriate support for remarks, briefing materials, etc., • Coordinate searches for senior staff and office personnel., • Budget Support: Support responsible stewardship of financial resources in accordance with Amherst's financial policies and procedures., • Process invoices, reimbursements, purchase orders, budget transfers, travel expenses, and retain required documentation., • Reconcile the president's credit card charges and process expense reports in a timely manner., • Ensure timely review and approval of transactions in Workday., • Supervise evaluation and processing of funding requests from faculty and students., • Supervise purchasing (i.e., ordering supplies, purchasing gifts, etc.) in the office., • Monitor expenditures and monthly reconciliation of the president's departmental budgets. Coordinate with other administrative offices to resolve questions., • Assist the chief of staff with preparation of annual budget requests., • Event Support: Plan and support presidential events. Coordinate logistics for meetings and events that are hosted or attended by the President or sponsored by the Office of the President., • Work with the chief of staff to determine what support is necessary for various programs and events in the president's calendar and/or sponsored by the Office of the President. Events can include but are not limited to receptions, dinners, retreats, trustee-related gatherings, donor and alumni engagements, Amherst community meetings, campus visits, and other special events., • Work collaboratively with other offices to ensure well-executed events. Anticipate logistical needs, identify potential issues, make recommendations, and adapt plans as needed to ensure successful events and meetings., • Supervise or directly provide event support such as room reservations, arranging meeting spaces, catering, tech support, invitations, guest lists, event collateral (nametags, programs, menus, place cards, etc.), transportation, lodging, accessibility needs, and other event logistics. Staff events, as needed., • Assist the chef/event manager with planning for events hosted at the President's House., • Supervise maintenance of attendee lists for all events. Draft and send invitations, receive RSVPs and follow up as appropriate., • Prepare run-of-show, scripts, and other support documents for major/flagship event scripts for the president (i.e. Commencement, Convocation, Town Halls). Qualifications • Bachelor's degree or equivalent combination of education and experience., • At least 5 years of progressively responsible administrative, executive support, office management, or related experience, preferably in higher education, nonprofits, government, or a complex mission-driven organization., • Demonstrated experience supporting a senior executive or high-level office., • Experience managing calendars, meetings, travel, events, budgets, expenses, and office operations., • Experience supervising staff, student employees, or casual workers., • Proven ability to maintain confidentiality and exercise discretion in handling sensitive information with tact and

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Senior Executive Assistant serves as a trusted partner to the Executive Director of Central Sterile Processing & Supply (CSPS) and the CSPS leadership team, providing comprehensive executive, operational, and administrative support across a complex, multi-site healthcare environment. This highly visible and influential support role is responsible for helping leaders operate effectively by coordinating priorities, facilitating communication and follow-through, managing information flow, and supporting strategic initiatives across multiple hospitals and departments. The individual will serve as a central point of coordination for leadership activities, helping to ensure operational efficiency, organizational alignment, and timely execution of key priorities. The successful candidate will operate with a high degree of autonomy, professionalism, discretion, and sound judgment while managing sensitive information and competing priorities. They will be expected to proactively identify opportunities to improve how work is accomplished by leveraging technology, automation, AI-enabled tools, and standardized workflows that reduce administrative burden and support a modern, data-informed leadership operating model. This role is ideal for an individual who is highly organized, technologically savvy, intellectually curious, and energized by creating systems, improving processes, and helping leaders and teams perform at their highest level. Primary Responsibilities: -Develop and maintain executive dashboards, tracking tools, reports, and information management systems that support leadership decision-making, operational visibility, and organizational accountability. -Actively manage executive communications and information flow by monitoring correspondence, triaging priorities, drafting communications, tracking follow-up actions, and ensuring timely resolution of critical issues. -Coordinate action item management, project deliverables, and cross-functional initiatives across multiple leaders, departments, and sites to ensure alignment, accountability, and timely execution of organizational priorities. -Prepare executive briefing materials, presentations, reports, and meeting documentation that synthesize complex information into actionable insights for leadership review and decision-making. -Identify, implement, and optimize digital workflows, automation solutions, AI-enabled tools, and standardized processes that improve efficiency, reduce administrative burden, and enhance the effectiveness of leadership operations. -Support strategic initiatives, regulatory readiness activities, organizational integration efforts, and special projects through planning, coordination, stakeholder engagement, process improvement, and project management support. Qualifications Experience: Associate's Degree Related Field of Study required or Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of Education requirements? No Experience: Experience as an Administrative Assistant to Executive or Chair/Chief or Senior Leader 5-7 years required Knowledge, Skills and Abilities: Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint. Ability to proofread and edit written documents. Ability to manage more complex phone calls, and give more detailed information, solving more complex issues as appropriate. Highly proficient in all communication skills (phone, verbal and written). Ability to handle sensitive information and situations with poise and professionalism. Strong organizational, coordination and judgment skills. Ability to prioritize effectively. Ability to problem solve and troubleshoot. Ability to analyze a situation and determine best course of action within established guidelines. Basic math knowledge with some knowledge of bookkeeping. Advanced understanding and use of medical terminology and comprehension of billing and fiscal information. Ability to demonstrate good leadership skills in a team environment, including ability to provide guidance, orient, train and assist other administrative staff Additional Job Details (if applicable) Department: MGB & BWH Central Sterile Processing & Supply Schedule: Monday - Friday | 7am to 5pm Flexible Hours | Onsite Tuesdays at BWH and Thursday at MGH| Hybrid Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass & more! Remote Type Hybrid Work Location 55 Fruit Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $27.95 - $40.70/Hourly Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

We're quickly growing and super excited for you to join us! At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed. Today, Topsort has 5 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that's had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we've gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry. Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let's do the unimaginable - let's make ads clean and cool again, with AI and modern technology. Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It's a sports team that's hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here if it can be done today, we're all about getting it done today. As a Product Marketing Manager, you'll play a pivotal role in shaping how Topsort's products are positioned, packaged, and brought to market. You'll bridge the gap between product, sales, and customers translating product capabilities into compelling stories that drive demand, adoption, and retention. This role is ideal for someone who's equal parts strategic thinker and hands-on doer someone who thrives on understanding customer needs, crafting sharp messaging, and executing go-to-market strategies that move the needle. You will: • Lead go-to-market planning and execution for new product launches and feature releases, partnering closely with product and sales teams., • Develop clear, differentiated messaging and positioning that resonates with target audiences across channels., • Create and maintain high-impact marketing assets from pitch decks and one-pagers to website copy, case studies, and product videos., • Collaborate with sales to enable customer-facing teams with the right tools and training to win deals., • Partner with growth and content teams to support full-funnel campaigns that drive awareness and conversion., • Gather customer and market insights to inform positioning, pricing, and product roadmap decisions., • Own product marketing KPIs and use data to measure impact and continuously optimize. What (we think) you need to be successful but we're open to surprises: • 5+ years of experience in product marketing, ideally in B2B tech, SaaS, or adtech; experience in retail media is a big plus., • A strong understanding of product lifecycle marketing from launch strategy to post-sales engagement., • Exceptional communication and storytelling skills, with the ability to simplify complex topics., • Experience partnering cross-functionally with product, sales, and growth teams., • A data-informed mindset you're comfortable making decisions based on performance metrics, customer insights, and market trends., • Strong project management skills and the ability to juggle multiple initiatives in a fast-paced environment., • Proactive, self-starter attitude you don't wait to be told what to do., • Fluency in English; other languages are a bonus., • Willingness to travel occasionally for team offsites, client visits, and industry events. Why it's awesome to work at Topsort: • Direct Feedback and Rapid Growth: We work hard, set aggressive goals and execute flawlessly to accomplish them. We give candid feedback, push each other to set higher goals and produce more impact by always thinking "how do we do this faster and better", • Be part of an elite and collaborative sports team: We believe startup scaleup is just like a team sport. It's been written in our motto since day 1 that we are collaborative internally, competitive externally, and never the other round around. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as a team., • Intellectual Rigor and Individuality: We were born in the pandemic by Stanford and Harvard alum cofounders who offer remote-working options with coworking memberships and (at least) once a year in person offsite gathering. You'll be welcomed by coworkers in 11 countries that all bring a unique perspective to the company from day 1., • Company Offsite and Industry Exposure: Once a year Topsorters get together as a whole and also meet customers and really spend time to get feedback - in person events are a big part of how we build strong relationships and teams., • Flexible PTO schedule with floating holidays: we encourage Topsorters to take time off and recharge, and respect different cultural norms so offer floating holidays to accommodate the celebrations you'd like., • Working Equipment and Hubs: our team is global and also centered around hubs, that means you're welcome to create a hybrid work schedule, and encouraged to travel to other hubs to collaborate. We provide working devices of your choice and surprise swags for special events., • Meditation App, Birthday and Anniversary Celebrations: we like little surprises and remember the key moments to celebrate with you!

LOCATION: We are focused on identifying local candidates who can work a hybrid office-based position (Tuesday, Wednesday, and Thursday) in the team's Boston, Massachusetts location. This role is not eligible for remote work or relocation. About the Role Validity is hiring an experienced, Enterprise-level Senior Account Manager to lead key, large-scale client relationships. This role focuses on long-term growth, strategic retention, and expansion within complex organizations. The Senior Account Manager will act as the strategic owner between clients and internal teams - including sales, product, and technology - to drive value and ensure client success. Success in this role requires deep client understanding, executive-level communication, and the ability to drive opportunities for upsell, cross-sell, and account expansion. You will be responsible for driving revenue growth within existing customer accounts by nurturing trusted, strategic relationships. This includes gaining a comprehensive understanding of your customer's needs and creating tailored account strategies that align with their goals, backed by compelling business cases for various personas. You'll leverage insights into customer operations, industry trends, and competitive positioning to build and execute a roadmap for both short-term and long-term growth within your assigned accounts. This is a role for a Senior Account Manager/Lead Account Manager with a minimum of 710 years of experience in B2B SaaS, email deliverability, data management and/or AI marketing technology platform companies with a history of demonstrated performance meeting and exceeding quota, revenue and performance goals! • Commitment to Win - Consistently achieve their personal and professional goals, • Intellectual Curiosity - A strong desire to learn and understand and ask thoughtful questions, • Critical strategic thinking - The ability to find and synthesize information, apply logic to problems, and quickly analyze information to provide a recommendation, • Coachability - You are humble, acknowledge strengths and weaknesses, and take feedback well. Able to self-diagnose and translate into an actionable solution, • Strong communicator, • Self-starter who can work independently and with a team as necessary to secure business, • Passion for providing solutions to ensure our clients' success, • Achieve trusted advisor status individually as well as establish, nurture and grow relationships between accounts and internal executive teams., • Learn and understand customers' strategic objectives, growth plans, tech stack, competitive landscape and industry trends., • Develop detailed account plans which tie closely to customers' strategic objectives as well as define a clear growth plan and achieve revenue targets. Create demand., • Upsell, cross-sell and renew accounts achieving retention and growth targets., • Take overall ownership of the end-to-end sales process utilizing MEDDPICC. Coordinate and communicate cross-functionally to ensure internal and external stakeholders are aligned and appropriate resources are applied as needed., • Develop deep industry and product knowledge and expertly command value-based messaging to customers., • Minimum of 7-10 years in similar Senior Account Manager (or combination of Senior Account Executive and Senior Account Manager) roles at B2B SaaS, email deliverability, data management and/or AI marketing technology platform companies where you have demonstrated success managing Enterprise-level relationships across multiple buying centers for a multi-million-dollar book of business., • Highly effective and strategic user of Salesforce Agentforce 360 Platform., • Demonstrated track record of achieving retention and growth targets., • Proven business development and value-based selling capabilities., • Strong business acumen, operational and analytical skills. Ability to understand complex business environments, structures, drivers and manage your book like a business., • Ability to cultivate productive client relationships with a variety of buying personas., • Experience developing strategic account plans aimed at creating demand., • Ability to think strategically and execute tactically. Well-developed strategic thinking and problem-solving skills., • Sales cycle and negotiation expertise., • Exceptional verbal and written communication skills as well as effective and persuasive presentation skills., • We are focused on identifying local candidates who are immediately available to work a hybrid office-based position (Tuesday, Wednesday, and Thursday) in the team's Boston, Massachusetts location. This role is not eligible for relocation or remote work., • Ability to travel as needed., • Bachelor's degree or equivalent experience, • Industry experience in email deliverability, data management and/or AI marketing technology platform sales Base salary range $130,000 - $150,000, OTE range $260,000 - $300,000, plus benefits, bonus opportunities and stock options. Final salary may vary depending on skills, location, and/or experience. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers using trustworthy data as a key advantage. Validity's flagship products Everest, DemandTools, BriteVerify, and GridBuddy Connect are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice

We're quickly growing and super excited for you to join us! At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed. Today, Topsort has 5 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that's had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we've gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry. Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let's do the unimaginable - let's make ads clean and cool again, with AI and modern technology. Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It's a sports team that's hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here if it can be done today, we're all about getting it done today. We're seeking a motivated, experienced, and sharp Head of Finance to lead the finance department for our US-based business units. This role encompasses responsibilities for FP&A, financial modeling, budgeting, and the preparation of necessary materials for board meetings. You will: • Embrace Topsort's "sports team" ethos by collaborating with product, engineering, and sales teams across geographies to enhance sales understanding, share insights, and contribute to securing deals., • Serve as a subject matter expert, possessing comprehensive knowledge of the ad industry, Topsort's offerings, the retail media market landscape, and staying abreast of industry trends to effectively engage with knowledgeable customers., • Manage invoicing, collections, and cash flow, including oversight of the billing structure and bank/credit card account transfers., • Design and implement FP&A tools and software to accelerate decision-making processes., • Develop and manage budgets that align with annual OKRs, operating expenditures, and gross burn control., • Oversee headcount modeling and payroll, working with HR to support and audit PEO and subsidiary payroll payments., • Administer equity awards and the company stock plan, including auditing equity award processes, fundraising activities, share capital changes, and coordinating with the legal team., • Bachelor's or equivalent degree in Finance, Economics, or Business Management., • 5+ years of relevant experience., • Demonstrated understanding of US and international finance practices., • Startup agility and drive: ability to work diligently, move swiftly, adapt to a dynamic environment, and engage with complex organizations and technical customers., • Aptitude for rapid learning and a strong intellectual curiosity for the industry, coupled with a proactive approach to self-education to become an expert in auctions, retail media, and marketplace monetization., • Team-oriented mindset: embracing collaboration as essential to achieving goals., • Ability to work onsite in our Boston office 4 days a week, with the capacity for domestic and international travel for industry events and client meetings. Why it's awesome to work at Topsort: • Direct feedback and rapid growth: We work hard, set aggressive goals and execute flawlessly to accomplish them. We give candid feedback, push each other to set higher goals and produce more impact by always thinking "how do we do this faster and better"., • Be part of an elite and collaborative sports team: We believe startup scaleup is just like a team sport. It's been written in our motto since day 1 that we are collaborative internally, competitive externally, and never the other round around. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as a team., • Intellectual rigor and individuality: We were born in the pandemic by Stanford and Harvard alum cofounders who offer remote-working options with coworking memberships and (at least) once a year in person offsite gathering. You'll be welcomed by coworkers in 11 countries that all bring a unique perspective to the company from day 1., • Company offsite and industry exposure: Once a year Topsorters get together as a whole and also meet customers and really spend time to get feedback - in person events are a big part of how we build strong relationships and teams., • 401K matching and comprehensive benefits: We provide a generous and comprehensive set of health benefits, including vision, dental, and a 3% 401K matching as soon as you join!, • Working equipment and hubs: Our team is global and also centered around hubs, that means you're welcome to create a hybrid work schedule, and encouraged to travel to other hubs to collaborate. We provide working devices of your choice and surprise swags for special events., • Flexible PTO schedule with floating holidays: We encourage Topsorters to take time off and recharge, and respect different cultural norms so offer floating holidays to accommodate the celebrations you'd like., • Meditation app, birthday and anniversary celebrations: We like little surprises and remember the key moments to celebrate with you!

Reveneer, one of the Inc. 5000 fastest-growing companies, is immediately hiring several Sales Development Representatives (SDRs). We build inside sales teams that drive growth for our customers including some of the hottest companies in software & tech! The SDR roles are entry-level/early career positions, perfect for ambitious, motivated professionals eager to make an impact. Our environment is uniquely suited for those just starting out in sales or looking to re-ignite their career in sales, given: • You will be supported by skilled team members (sales is what we do!), • You will have great opportunities to advance (we have a promote from within policy), • You will get valuable exposure to a range of businesses (our customers vary in size, industry, and products/solutions) What You Will Do • Use research tools to identify and source key decision-makers, • Engage prospects by phone and email, • Educate prospects about our customers' products and generate interest, • Schedule meetings/demos with prospects to increase the sales pipeline, • Work collaboratively with your team to continually improve individually and collectively, and achieve optimal results for your customer, • Leverage data and analysis to drive daily and weekly strategy What We're Looking For • Our most successful SDRs are highly motivated to set and achieve goals. They roll up their sleeves and work diligently to achieve results in a fast-paced, dynamic environment. They are collaborative, productive team players that problem-solve effectively and have fun working together to make an impact. Foundational attributes include:, • 0-2 years professional experience (prior sales experience is not required), • Strong desire to learn and advance in a sales career; embraces coaching and other opportunities to develop, • Engaging phone presence; astute listener and effective communicator, • Adaptable to new technologies Why You Will Thrive at Reveneer • We provide an exceptional 'web' of support. While many sales roles are sink-or-swim, Reveneer provides thoughtfully designed training and guidance to set new team members up for success., • We develop and progress team members from within, and have a 6 month promotion cycle vs annual., • We offer stock options (all team members are also owners!), 401(k) matching program, and financial planning support, in addition to base salary and commissions., • We care about your well-being. Our space is inviting, with games, lounge areas, and weekly catered socialswe can also be loud (and competitive!) at times, as we cheer each other on. We invite and enjoy office dogs! And while the in-office learning and team support is critical, most established SDRs have a hybrid arrangement with some remote work / work from home flexibility., • We are committed to being a great place to work--check out our well above average ratings on Glassdoor, and recognitions by BuiltIn Boston, The Boston Globe, and Inc. Magazine as a best place to work! $45,000 - $70,000 a year 55-70K OTE uncapped commission As an Equal Opportunity Employer, Reveneer does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Diversity of experiences and skills combined with passion and determination to excel are key to innovation and results for our customers. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

👉 _ Now GSA-Verified – Build Your Own Recruiting Business in the Government Sector Goodwin Recruiting is now approved to recruit on GSA contracts, and we’re looking for professionals with experience in government, defense, or cleared contracting to launch their own full-desk recruiting business. This is a 100% commission-based, remote opportunity with unlimited earning potential. Most partners earn $100K–$200K+, with no cap. We provide: • Access to GSA opportunities and federal clients, • Tools, tech, and training to launch fast, • Ongoing mentorship and national brand backing Interested? Learn more in one of our live info sessions: 👉 _

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. • Patrols assigned areas, giving particular attention to those areas where security problems have occurred., • Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees., • Maintains strict confidentiality standards at all times., • Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required., • Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times., • Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation., • Performs as Dispatcher utilizing "state-of-the-art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation., • Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic., • Voluntary participation in various departmental committees, task forces, and teams. Education: Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials: Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred Experience: Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred Knowledge, Skills and Abilities: Strong interpersonal communication and customer service skills. Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression. Works effectively both independently and in teams. Strong problem-solving skills. Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes. Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively. Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices. Strong writing skills to provide and maintain documentation to support data. Intermediate computer skills: typing and use of database software. 11:00pm - 7:00am Friday, Saturday, Sunday Remote Type: Onsite Work Location: 2014 Washington Street Scheduled Weekly Hours: 24 Employee Type: Regular Work Shift: Night (United States of America) Pay Range: $22.22 - $31.71/Hourly Grade: 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary A $750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions. Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration. Essential Functions • Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested., • Completes all documentation in the medical record as required., • Interacts with patients and their families effectively., • Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them., • Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one., • Listens to any health concerns patients may have and report those concerns to the nurses. Qualifications Education High School Diploma or Equivalent preferred Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Paramedic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred Experience Experience working in patient care/elder care 1-2 years preferred Knowledge, Skills and Abilities • Ability to understand and follow written and oral instructions., • Knowledge of medical terminology., • Strong patient/customer service skills., • Ability to lift up to 35 pounds., • Proficient computer skills to work efficiently with electronic medical records. Additional Job Details (if applicable) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 36 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.58 - $26.58/Hourly EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Clinical/Practice Assistant Lead provides day-to-day leadership and oversight of front desk operations across the Women's Health department, including Maternal Fetal Medicine (MFM), Minimally Invasive Gynecologic Surgery (MIGS), and Assisted Reproductive Technology (ART). This position is responsible for ensuring exceptional patient experiences, efficient scheduling and registration workflows, staff development, and consistent execution of departmental policies and operational standards. The Clinical/Practice Assistant Lead serves as the primary resource for front desk staff, partnering closely with clinical leadership, providers, scheduling teams, revenue cycle, and administrative leadership to promote efficient operations and high-quality patient care. • Provides day-to-day supervision of Clinical/Practice Assistants and front desk staff., • Assigns, prioritizes, and monitors daily workflow to ensure efficient clinic operations., • Coaches, mentors, and develops staff through ongoing feedback and training., • Participates in recruitment, interviewing, onboarding, orientation, and competency assessment of new employees., • Assists the Practice Manager with performance evaluations, attendance management, scheduling, and corrective action., • Ensures appropriate staffing coverage and adjusts assignments based on clinic needs., • Serves as the first point of escalation for operational and staff concerns., • Serves as the departmental subject matter expert ("Super User") for scheduling, registration, electronic health record, and other front desk applications., • Promotes accountability, teamwork, and a positive patient-centered culture., • Performs other duties as assigned to support the operational needs of the department., • Strong knowledge of ambulatory practice operations, scheduling, registration, insurance verification, and patient access workflows., • Demonstrated leadership, coaching, and team development skills., • Excellent organizational, problem-solving, and critical thinking abilities., • Strong interpersonal and communication skills with the ability to effectively manage difficult situations., • Ability to prioritize multiple responsibilities in a fast-paced healthcare environment., • Proficiency with Epic and other healthcare information systems preferred., • Knowledge of HIPAA, patient confidentiality, and regulatory requirements., • Commitment to exceptional customer service and patient-centered care., • High school diploma or equivalent required. Associate or bachelor's degree preferred., • Experience in an ambulatory healthcare or physician practice setting 1-2 years preferred., • Previous experience serving in a lead or supervisory capacity preferred., • Experience with scheduling, registration, insurance verification, and EPIC., • Women's Health experience preferred, including familiarity with Maternal Fetal Medicine, Minimally Invasive Gynecologic Surgery, Fertility, or other specialty practice operations. Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $25.99 - $37.83/Hourly Grade 6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary As a Medicare Member Service Rep, you will play a vital role in providing exceptional customer service and support to our Medicare Advantage plan members. Your primary responsibility will be to handle inbound calls from members, addressing their inquiries, resolving issues, and assisting with plan-related information. With your comprehensive knowledge of Medicare Advantage plans and excellent communication skills, you will ensure a positive experience for all callers while upholding regulatory compliance and meeting performance targets. Responsibilities • Answer inbound calls for Medicare Advantage members to support line of business objectives, product, benefit administration, process improvement, efficiency, and above all, a first in class customer experience., • Participate in member outreach campaigns as directed., • Ability to work as a team player on cross-functional process improvement teams within the organization., • This position will maintain, ensure, and foster an environment that enhances and promotes compliance, and conformance to all relevant federal, state, and local laws, rules, and regulations applicable to the company's State and Federal contracts for MGBHP's Medicare Advantage (MA) product offerings., • Ability to cross-train on other products/Lines of Business., • Acts as a member advocate to internal departments regarding issues, while understanding the underlying root cause and applicable regulatory requirements., • Reads, interprets, and identifies necessary next steps related to complex member questions or issues., • Provide accurate and detailed information regarding plan benefits, coverage, and eligibility criteria., • Address and resolve inquiries, concerns, and issues raised by plan members, ensuring high customer satisfaction., • Maintain a comprehensive understanding of Medicare Advantage plans, network providers, prescription drug coverage, and other related services., • Document and update member records Mass General Brigham Health Plans call center database, ensuring accuracy and completeness of information., • Collaborate with other team members, including supervisors, team leads, and other departments, to resolve complex member issues or escalate them appropriately., • Meet or exceed performance metrics, including call quality, average handling time, first call resolution, and customer satisfaction scores., • Continuously improve knowledge and stay updated with changes in Medicare Advantage plans, policies, and procedures through training programs and resources., • Identify opportunities for process improvement and contribute to the development of best practices within the call center. Qualifications • High School Diploma required, or equivalent work experience in healthcare, customer service, or related fields. Associate's or Bachelor's Degree preferred., • Prior experience in customer service, preferably in the healthcare or insurance industry, Medicare or Medicare Advantage, are a plus., • AHIP Certified or able to pass the AHIP certification within 90 days of training completion Skills/Abilities/Competencies • Excellent verbal and written communication skills, • Bi-lingual a plus, • Customer-first attitude and compassion for people, • Empathetic and patient demeanor to ensure effective communication and build rapport with callers., • Excellent work ethic and adherence to work schedule., • Ability to work independently and hold yourself accountable for your performance., • Exceptional attention to detail, with the ability to organize and prioritize. Ownership and accountable mentality., • Able to navigate multiple computer programs at one time., • Proficient computer skills and familiarity with call center software, databases, and customer relationship management (CRM) systems., • The ability to communicate complex ideas clearly and effectively to diverse audiences., • Strong problem-solving skills to address member inquiries, resolve issues, and provide appropriate solutions., • Able to deescalate calls as needed., • Ability to multitask and handle a high volume of calls while maintaining a professional and composed attitude., • Knowledge of Medicare Advantage plans, Medicare regulations, and healthcare terminology is highly desirable., • Ability to adapt to changing policies, procedures, and technologies in the Medicare Advantage industry, especially as it relates to CMS Additional Job Details • Required shifts; M-F shifts will fall between 8a-8p ET, must be open based on business needs, • Shifts; 8:00a-4:30p ET or 11:30a-8:00p ET, • July start date required, • Must have quiet, stable, secure, compliant working station to work remote Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. At Mass General Brigham, we believe exceptional care extends beyond hospital walls. Our Home Care team gives you the opportunity to step away from task-heavy, fast-paced settings and deliver thoughtful, one-on-one carewhere you can truly see the impact of your work. If you're looking for more independence, stronger patient connections, and better work-life balance, this is a role where your work can feel differentin the best way. Why LPNs Choose Home Care: • More autonomy manage your day and patient visits with real independence, • 1:1 patient care build meaningful, ongoing relationships with patients, • Less burnout no constant call bells, overcrowded units, or nonstop tasking, • Practice at the top of your license use your clinical judgment every day, • Variety in your workday every home and patient brings something different, • Better work-life balance flexible scheduling that fits your life We're offering a generous sign-on bonus of $5,000 (pro-rated for part-time) to welcome new hires to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. In addition, we offer a comprehensive benefits package, which includes tuition reimbursement to support your professional growth. Schedule That Works for You: • Full-time and part-time roles, • Weekend-only options available, • Flexible scheduling based on your availability and territory We are hiring across: • Charlestown, Cambridge, Boston, • Dorchester, Mission Hill, Roxbury, Jamaica Plain, • Hudson, Marlborough, Wayland, Sudbury, • Malden, Melrose, Everett, • Newton & Needham, • Waltham & Weston, • Watertown, Belmont, Southborough, Framingham, • West Roxbury & Roslindale, • Winthrop, East Boston, Chelsea, Revere, • Plus surrounding communities Qualifications: • Active Massachusetts LPN license, • Minimum 1 year of acute or sub-acute nursing experience required, • Home care experience preferred, • Strong clinical, communication, and organizational skills, • Ability to work independently and adapt in dynamic environments, • Comfortable with electronic documentation and mobile technology, • Ability to travel within assigned territory Additional Job Details (if applicable): Ready to Learn More? If you're even a little curious about Home Care with us, we'd love to connect. Apply today and start a conversation about a role where your skills are trusted, your time is respected, and your work truly changes lives. At Mass General Brigham, our employees are our most important resource. We offer a comprehensive, competitive benefits package designed to support you and your family. Highlights include: • Medical, dental, and vision insurance, • Retirement savings program, • Generous paid time off, • Tuition assistance and professional development support, • Additional employee perks and resources Come be part of a team where every role mattersand every visit makes a difference. Remote Type: Hybrid Work Location: 70 Everett Avenue Pay Range: $31.50 - $43.64/Hourly Mass General Brigham Competency Framework: At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. • Interview patients to obtain medical information and measure their vital signs, weight, and height. - Show patients to examination rooms and prepare necessary equipment for healthcare providers. - Record patients' medical history, vital statistics, or information such as test results in medical records. - Perform general office duties, such as answering telephones, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach. - Collect tissue, or other laboratory specimens, log the specimens, and prepare them for testing. - Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked. - Clean and sterilize instruments and dispose of contaminated supplies. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 0-1 year preferred Knowledge, Skills and Abilities • Strong interpersonal and communication skills are essential for success in this position., • Ability to prioritize tasks in complex and busy environments., • Accuracy and attention to detail., • Comply with all local, state, and federal privacy and confidentiality rules and regulations., • Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens., • Comprehensive knowledge of medical terminology, procedures, and protocols., • Proficiency in electronic health record (EHR) systems and medical office software.- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.- Managing one's own time and the time of others. Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 850 Boylston Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.00 - $24.94/Hourly Grade 3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Essential Functions: • Interview patients to obtain medical information and measure their vital signs, weight, and height., • Show patients to examination rooms and prepare necessary equipment for healthcare providers., • Record patients' medical history, vital statistics, or information such as test results in medical records., • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach., • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing., • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked., • Clean and sterilize instruments and dispose of contaminated supplies. Qualifications Experience Direct MA experience or medical field work 1-2 years required. Knowledge, Skills and Abilities • Strong interpersonal and communication skills are essential for success in this position., • Ability to prioritize tasks in complex and busy environments., • Accuracy and attention to detail., • Comply with all local, state, and federal privacy and confidentiality rules and regulations., • Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens., • Comprehensive knowledge of medical terminology, procedures, and protocols., • Proficiency in electronic health record (EHR) systems and medical office software., • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems., • Managing one's own time and the time of others. Physical Requirements • Standing Frequently (34-66%), • Walking Frequently (34-66%), • Sitting Occasionally (3-33%), • Lifting Frequently (34-66%) 35lbs+ (w/assisted device), • Carrying Frequently (34-66%) 20lbs - 35lbs, • Pushing Occasionally (3-33%), • Pulling Occasionally (3-33%), • Climbing Rarely (Less than 2%), • Balancing Frequently (34-66%), • Stooping Occasionally (3-33%), • Kneeling Occasionally (3-33%), • Crouching Occasionally (3-33%), • Crawling Rarely (Less than 2%), • Reaching Frequently (34-66%), • Gross Manipulation (Handling) Frequently (34-66%), • Fine Manipulation (Fingering) Frequently (34-66%), • Feeling Constantly (67-100%), • Foot Use Rarely (Less than 2%), • Vision - Far Constantly (67-100%), • Vision - Near Constantly (67-100%), • Talking Constantly (67-100%), • Hearing Constantly (67-100%) Remote Type Onsite Work Location 32 Fruit Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.75 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Join our award-winning team and be part of an organization recognized as the Boston Business Journal's #3 Best Places to Work in 2025 and the Boston Globe's Top 100 Women-Led Businesses in Massachusetts from 2018-2025! Our mission to save and heal lives through organ and tissue donation unites our employees and inspires our work every day. New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. Responsible for one of the largest of the 55 Organ Procurement Organizations (OPOs) that make up the nation's donation system, NEDS works with over 200 hospitals and serves nearly 15 million people in our region, screening nearly 55,000 potential donor referrals annually. With nearly $150M in operating revenues, NEDS employs 399 clinical and non-clinical staff members throughout New England and across the country. Our vision is to be a leader in the development and implementation of strategies to increase the life-saving and life-enhancing gifts of organ and tissue donation through effective relationships with our clinical partners, donor families and the communities we serve. Join an exciting, dynamic, professional team whose mission it is to save and enhance lives. As an Organ Clinical Coordinator (OCC) you will be part of a challenging, fast paced environment answering incoming referral calls, screening for donor suitability and coordinating the logistics of organ recoveries and placement for transplantation. At the end of each day, you will have the satisfaction of knowing that you contributed to life saving and life enhancing initiatives. Overview: NEDS is looking for energetic, hard-working, positive individuals to be a hospital's and/or transplant center's first point of contact for organ donation and transplantation. The OCC has regular contact with transplant surgeons and transplant coordinators as well as other key hospital staff members in facilitating the transplant process. The OCC is an exciting, unique, and pivotal role in the world of health care, offering the qualified individual a challenging work life with a primary focus on extending and saving lives through organ transplantation. Successful candidates can include ER Tech, EMTs, Paramedics, Medical Assistants, LPNs as well as others with some medical or health sciences experience. Schedule: 12 hour shifts (3 per week) + 12 hour on-call shift (1 per week). Shifts are typically 7am to 7pm or 7pm to 7am, with the possibility for a swing shift some - examples are 11:00am -11:00pm, 1:00pm -1:00am, 2:00pm- 2:00am. Will work overnights, holidays and weekends. Ability to work one 12 hour shift remotely when workload allows from a home office setting. Majority of shifts are onsite at our New England Headquarters in Waltham, Massachusetts. Remote opportunities are available once you have completed the orientation process (after several months) Schedule is subject to change and flexibility is a must. Bachelor's degree and one year of relevant experience; or 3 years relevant experience, or an equivalent combination of education and experience. Working knowledge of medical terminology. Experience multi-tasking in a fast-paced healthcare or medical setting. Excellent communication skills. Organizational skills and a strong attention to detail. Ability to work 12 hour shifts. Comfortable with managing conflict. Must live within 60-90 minutes from Waltham, MA. You will be part of a team that supports the NEDS mission, to Save and Heal Lives, through the gift of Organ and Tissue Donation. As an NEDS employee, our benefits include: • Generous paid time-off program, • Health, Dental, Vision, and Mental Health insurance coverage, • 2x Annual Salary Life Insurance, • Fertility Benefits, • Inclusive Healthcare Programs, • Flex Spending Account Options, • 403(b) Retirement Plan with Organizational Contributions, • Tuition Reimbursement, • Employee Assistance Program (EAP), • Pet Insurance, • Working Advantage discounts Program., • Personal career and skill development opportunities You can also participate in Corporate sponsored events like the annual Blue & Green Walk, Community Volunteering opportunities, Organization-wide team-building outings, and more! HIDING ALERT: NEDS continues to take precautions to protect our community, staff and partners from COVID-19. In order to be employed at NEDS, you must be vaccinated and boosted for COVID-19. New England Donor Services is an equal opportunity employer and welcomes candidates from all backgrounds to apply to meet the needs of the communities we serve.