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  • IT Field Technician
    IT Field Technician
    hace 1 mes
    $18–$21 por hora
    Jornada completa
    Parkchester, The Bronx

    Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

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  • Legal Assistant
    Legal Assistant
    hace 2 meses
    $45000–$50000 anual
    Jornada completa
    Hewlett

    We are a professional, fast-paced and demanding creditor collections law firm. The ideal candidate will be an expert at Microsoft Office, including OneDrive and Adobe Acrobat and be able to solve tech issues remotely. You must have a windows computer for this position and your own subscription to Office and Acrobat. You must have creditor collections experience. Our work environment includes: Modern office setting Work-from-home days A successful Paralegal will possess strong communication skills, excellent organization and be comfortable with conducting extensive research. The ideal candidate will have well-developed legal research and writing skills as well as a variety of experience in administrative support. We are looking for a candidate that can ensure that the correct records are maintained by the organization, accurately notify staff of upcoming projects, and be an integral part of the team. Responsibilities: Conduct legal research and analysis. Conduct legal interviews and prepare affidavits, motions, briefs, and other court documents. Provide support to attorneys. Conduct legal research and analysis. Interview clients and witnesses. Prepare insurance and mortgage loan documents. Prepare legal documents such as briefs and replies. Prepare real property certificates for the state.,Perform research for the Market Surveillance Group. Job Type: Full-time Benefits: Flexible schedule Schedule: 10 hour shift Experience: Microsoft Office: 5 years (Required) Creditor Collections: 5 years (Required) Work Location: Hybrid remote in Hewlett, NY 11557 Work Location: Remote

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