129 Best resort Jobs in Sacramento, California (September 2025)

Hard Rock International (USA), Inc.

MANAGER - SALES

5 days ago

Sacramento

Job Description Overview Under the direction of the Vice President of Food and Beverage, the Manager of Sales & Catering sells, plans and directs the overall Banquets operations, including all related management functions to ensure a positive guest experience; acts as a key leader and example to the department, ensures accurate record keeping, prepares, reviews and analyzes reports. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Exhibit conduct in accordance with all Gaming Commission Regulations and Hard Rock Hotel & Casino Sacramento at Fire Mountain’s departmental policies and procedures., • Organize and sell event space, coordinate events and decor for the property and guests, both internal and external., • Lead the Banquet team, ensure that all payroll, schedules and reports are completed in a timely manner., • Leads by example, creating an environment focused on hospitality, service, and product quality., • Hires and discharges employees according to established personnel policies and procedures, ensuring the appropriate staffing levels are consistently met., • Implements and conducts orientation, training classes and evaluation programs., • Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc., • Conducts monthly staff meetings, as well as attends Banquet Event Order Meetings, Forecast Meetings, F & B Meetings and Pre-Convention Meetings., • Collaborates with Food & Beverage in designing, planning and pricing of all menus., • Ensures guest service according to established standard of quality., • Implements merchandising techniques, keeps departmental labor cost on an acceptable level., • Responsible for scheduling to ensure maximum coverage to the department, planning, timing and supervision of all details for successful banquet functions., • Prepare and instruct Team Members on upcoming functions, including station sheets, floor plans and specific instructional details to be followed through., • Continuously maintain visibility to Team Members and guests while checking on events to insure that all is running smoothly and as expected., • Order supplies, linens, uniforms, and outside purchases., • Prepare and adhere to monthly budget and monthly payroll forecast., • Review weekly forecast and prepare for scheduling., • Advises staff of and adheres to established hotel policies, food and beverage policies, labor regulations and liquor laws., • Promotes positive public/employee relations at all times., • Maintains a clean, safe, hazard-free work environment within area of responsibility., • Drives P&L strength by implementing appropriate programs and systems and provides oversight to ensure adherence to such. Monitors P&L statements to ensure objectives are met, and recommends corrective actions as required. Ensures strong fiscal responsibility is demonstrated by staff., • Utilize and/or create financial reporting tools to properly measure area’s efficiency and financial success and takes corrective action as necessary., • Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department., • Recommends to senior management operational enhancements that support initiatives and promote excellence., • Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations., • Conducts personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values., • Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate., • Responsible for cleaning and sanitizing work and public spaces., • Perform other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) • Bachelor's degree in Restaurant Management or Hospitality as well as five (5) to ten (10) years of management experience in a food and beverage area, including but not limited to Catering, Banquets and Volume restaurants or an equivalent combination of education and experience., • Diverse business experience with significant administrative responsibilities in a major corporation with multiple units., • Minimum ten (10) years Food & Beverage experience, with minimum five (5) years in management capacity., • Minimum three (3) years resort hotel experience. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age. KNOWLEDGE OF: • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals., • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance., • Strong communication and interpersonal skills to effectively communicate with guests, team members, all levels of management and other departments., • Thorough understand of and ability to drive P&L strength and institute and maintain appropriate programs to effect positive financial results and budgetary procedures., • Well-developed, tactful problem solving skills with the ability to apply ingenuity and creativity towards a resolution. ABILITY TO: • Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience., • Proven ability to direct, motivate and develop staff., • Ability to lead and mentor team to meet objectives., • Adaptable to departmental strategic plans in order to achieve organizational goals. WORK ENVIRONMENT: • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public., • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

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