Are you a business? Hire retail sales supervisor candidates in New York, NY
THE ROLE The Sales Lead is a crucial role for the store with a passion for client service and an expertise in fashion always representing the Calzedonia Group Key values: Open Mind, Passion, Pragmatism, Teamwork and Goal Orientation. LIFE OF THE SALES LEAD The Sales Lead focuses on providing a superior level of customer service to clients, while increasing conversion and retention, to drive business revenue and inspire brand loyalty. The Sales Lead will work together with the team and reports to the Boutique’s Manager. The Sales Lead will focus on the development of new clients, converting walk-in traffic into Intimissimi ambassadors by creating excitement and desire around the product, sharing customized fashion tips and providing high-level of professionalism. The Sales Lead role requires a positive, goal oriented, outgoing and engaging personality, always taking the first step to engage with clients. The Sales Lead demonstrates high level of skill to interact with the clients and identify their needs that will potentially maximize their sales commissions every week. Be a mentor for your Teammates! You always demonstrate Calzedonia Group’s Key Values: Open Minded, Authentic, Passionate, Dynamic, Team Player, Pragmatic! OPEN MINDED: Open to learning and receiving guidance and feedback from store leadership. You embrace new ideas, are receptive to customer feedback, and approach challenges with a willingness to explore innovative solutions. You understand the diverse needs and preferences of guests and colleagues, fostering an inclusive and welcoming atmosphere within the store. You actively engage with guests, adapt to ever-changing trends, ensuring a personalized shopping experience. AUTHENTIC: Be real! Honesty is key and always working together with integrity. Sales Lead embody genuineness and sincerity. You enjoy authentically connecting with guests, sharing your passion for the brand while fostering loyal and long-lasting relationships with guests and colleagues. #WeAreOne We support and encourage a respectful and inclusive team atmosphere by welcoming Diversity, Inclusion and Equity for all team members and guests. PASSIONATE: Share your excitement and promote brand loyalty with guests and store team. As a Sales Lead you have firsthand experience with new fashion collections and can share newness with all guests. Share your passion for Intimissimi by building brand loyalty with each guest! Your goal is ensuring each guest has a memorable experience in our shops . DYNAMIC: Sales Leads thrive in a fast-paced environment, embracing change and adaptability. You will be able to navigate busy hours, responding with care to guests’ inquiries and requests, supporting with visuals updates, assisting with stock management practices, and overall contributing to a seamless shopping experience for guests and efficient environment for colleagues. TEAM PLAYER: We are all in this together! Our Sales Leads believe in teamwork through all day-to-day activities to ensure high quality experience for guests, but also supporting each other every step of the way. You collaborate effectively with colleagues, fostering a positive and cooperative atmosphere in the shop. Being part of Intimissimi means lending a helping hand to colleagues, being a mentor for new colleagues, creating a unified and motivated network that delivers high quality guest experience. PRAGMATIC: You are a problem solver! You approach challenges with practicality and resourcefulness, finding effective solutions together with your colleagues and store leadership that align with the store’s goals and guests’ needs. Always balancing creativity and efficiency, while following company policies and procedures. KEY RESPONSIBILITIES Build genuine relationships with clients through thoughtful and consistent outreach. Demonstrate a positive and proactive attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations. Demonstrate strong verbal and written communication. Be responsible of capturing customers’ information using multiple means to communicate, utilizing phone and written follow-up contact. Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions. Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity. Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment. Supporting managers in maximizing efficiency in executing standard in-store operations, such as daily replenishment and processing of seasonal markdowns Partnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs. Supporting managers in maintaining the visual and housekeeping standards of the store Able to successfully operate our POS system, conduct email, opening and closing procedures. Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas such as bathroom and stockroom. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store. Teams will be required to conduct daily cleaning tasks included but not limited to: Dust and clean shelves, furniture, fixtures and decor Clean doors, window glass, mirrors (exterior and interior) Pick up and empty trash cans and garbage taking it to the dumpster as needed Sweep and mop hard floors Wipe and sanitize sinks, countertops, shared common areas and equipment TEAM DYNAMIC Report directly to Assistant Manager and Store Management to ensure clients experience high quality customer service, completing store operations efficiently and implementing sales strategies thus meeting and exceeding commercial goals. Provides training to new teammates which may include cross-department functions. Based on your experience with Intimissimi and performance, you may be selected to support New Stores Openings across the US as a team bonding opportunity and a chance to put your skills and knowledge to the test! Participate in nationwide contests within other Intimissimi locations to show our team spirit! CAREER DEVELOPMENT OPPORTUNITIES All Sales Leads get the chance to learn new skills daily. We believe in hands-on experience training in different store functions to develop an entrepreneur mindset and spirit, such as: Guest Experience, Basic Store Operations, Business Acumen, Visuals Merchandising, Stock Management, and much more! #TeamworkMakesTheDreamWork We are all team players! Our leaders always encourage development between team members to support professional growth. #Knowledgeispower Share your knowledge and experience with new team members! We strongly believe in consistent training and development of our teams. Many of our success stories started their careers from being part of our store teams and have grown to be future Store Managers, District Managers, Sales Directors and beyond! Be a part of the Calzedonia USA story and make your mark! JOB REQUIREMENTS -Eligibility to work in the US for any Employer -High School graduate or equivalent -Compensation based upon years of experience in customer service and sales -3 to 4 years of Contemporary Fashion retail industry is highly preferred -High level standards of customer service and advanced knowledge of selling techniques -Strong verbal and written communication skills Commitment, being self-motivated and goal oriented Problem solving You are able to work a flexible schedule, including nights, holidays and weekends You are a people person! Working with a team to accomplish store goals, genuinely enjoying an environment of fun music and building connections with our guests for the best shopping experience. You are able to lift in excess of 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) COMPENSATION & BENEFITS PACKAGE Base Salary plus monthly bonus based upon budget achievement, store volume and location. -Medical Insurance -Pet Insurance -Paid Time off -Paid Parental Leave *Must meet eligibility requirements -401(K) matching -Pre-Tax commuter benefits for transit and parking -Sign on Bonus -Referral bonus -Employee Discount -Free Uniform, and so much more! Accelerate your skills and build a foundation for your career! Work Location: In person
About FollowUS Global: FollowUS Global is one of the fastest-growing direct marketing and sales organizations, helping major brands connect with customers through personal interaction and proven face-to-face strategies. We focus on growth, leadership, and teamwork — turning ambitious individuals into confident professionals. What You’ll Do: • Represent top brands in direct marketing and promotional campaigns., • Engage with customers in person — build genuine connections and close sales., • Deliver great customer experiences and represent our clients professionally., • Work in a dynamic team environment with mentorship and ongoing support., • Learn the foundations of business, leadership, and marketing strategy. What We Offer: ✅ Full paid training — no experience needed. ✅ Uncapped commissions + bonuses — your effort = your earnings. ($800 - $1,400/weekly average) ✅ Fast-track promotion opportunities (Team Leader, Sales Manager, etc.) ✅ Travel opportunities, team events, and networking experiences. ✅ A fun, competitive, and motivating work culture. What We’re Looking For: • Positive, outgoing personality and great communication skills., • Ambition to grow and learn in sales, leadership, and marketing., • Team-oriented with strong work ethic and self-motivation., • Previous experience in customer service, retail, or hospitality is a plus (but not required). Schedule: Full-time, Monday to Friday (some weekend events possible) Location: Midtown Manhattan – In-person role with travel opportunities. Why FollowUS Global? At FollowUS Global, we don’t just build sales teams — we build leaders. If you’re ready to take your career to the next level, click Apply Now and start growing with us!
Position Summary The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues, • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed, • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures, • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager, • Supporting opening and closing store activities, when needed, • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools, • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development, • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health Required Qualifications • Six months to one year of retail or customer service experience in a retail or customer service setting, • Open and flexible availability (Including nights and weekends) Physical Requirements: • Remaining upright on the feet, particularly for sustained periods of time, • Lifting and exerting up to 35 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting, • Visual Acuity - Having close visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details Education High School diploma or equivalent preferred but not required.
About Us: Seed Brklyn is a dynamic destination that goes beyond a typical retail experience. We offer a diverse range of products and experiences, from luxury brands to independent artists, all within a carefully curated space that showcases our commitment to fostering creativity, culture, and community. Our mission is to reimagine the traditional retail concept and create an inclusive environment where art, fashion, and culture collide. As a multi-brand retailer, immersive art gallery, and café, Seed Brklyn is the perfect place for anyone who is passionate about creativity, culture, and aesthetics. With the Greenhouse Café being a third wave specialty coffeehouse, we believe in delivering the highest quality beverage while providing an exceptional customer experience - this is where you come in. Job Summary: We are seeking a skilled Café Manager to oversee the operations of our Greenhouse Café, a third-wave specialty coffeehouse known for its top-tier beverages and unparalleled customer service. The ideal candidate will be a seasoned professional with a strong background in the specialty coffee industry, bringing a wealth of knowledge and a passion for premium coffee. This role involves supervising our team of baristas, ensuring the highest standards of beverage quality, and contributing to the overall success and growth of our café. Key Responsibilities: Manage and supervise a team of baristas, providing leadership, support, and training to ensure the highest standards of service and product quality Oversee the day-to-day operations of the café, ensuring a seamless customer experience from start to finish. Handle cash transactions and maintain accurate financial records. Manage inventory levels, order supplies, and optimize workflow. Contribute to the development and implementation of policies and procedures that enhance the café's efficiency and customer satisfaction. Foster a positive, collaborative work environment that encourages team development and a strong learning culture. Assist in the planning and execution of events, pop-ups, and other special initiatives to drive business growth. Collaborate with the Director of Finance to assess and adapt the café's financial strategies to ensure maximum success and profitability. Qualifications: At least 2 years of leadership experience in the specialty coffee industry. Proven supervisory skills with the ability to self-direct and creatively troubleshoot. Proficiency in point-of-sale (POS) systems and cash handling. Strong organizational and detail-oriented skills. A strong ethical approach to guest service and team management. Flexibility to work various hours/days based on business needs. Must possess a valid New York State Food Handler's License. Physical Requirements: Ability to stand and walk for extended periods, with frequent reaching, gripping, bending, and lifting up to 50 pounds. Comfortable climbing ladders, stairs, and navigating uneven surfaces as necessary. Compensation: We offer competitive compensation and benefits with salary commensurate with experience Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Application Question(s): Do you have experience with creating schedules for a team? What is your managerial style? Experience: 3 yrs: 1 year (Preferred) License/Certification: Food Handler Certification (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Brooklyn, NY 11216 (Preferred) Work Location: In person
MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE. Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally. The Role: (must have ear piercing experience) The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times. Operations: Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met. Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates. Maintain strong communication with Store Manager to manage piercing studio product display. Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals. Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems. Communicate with Store Manager to order necessary piercing equipment. Ensure all legislated paperwork and client record keeping is met and maintained at all times. Oversee and manage all aspects of the piercing studio, working closely with the Store Manager. Support a memorable and customized customer service experience. Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity. Help contribute to social media content. Clean and organize the showroom/store/piercing studio. Comfortable with technology and facilitate the checkout process through POS. Help contribute to social media content. Qualifications: 1+ years experience with needle piercing. Experience working with threadless 2-piece piercing jewelry. Up to date with First Aid and Blood-borne Pathogens OSHA Certifications. Have or be registrable with local law enforcement (license or permits). Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Excellent communication & customer service skills. Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained. At least half-year working experience in retail stores. Ability is to work independently and manage multiple tasks. Flexible work schedule and ability to work overtime as needed. The Successful Candidate Will Have: Love and care Doviana and our customers. Love smiling & love your life (Important). Excellent problem solving skills. Pay attention to details. Strong sales records and able to hit sales targets. Ability to multitask and work well under pressure. Always looking for feedback from customers and co-workers. Schedule: Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility: DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Job Types: Full-time, Part-time Pay: $18.00 - $22.00 per hour Expected hours: 8 – 40 per week Benefits: Employee discount Flexible schedule Parental leave Professional development assistance Schedule: 4 hour shift 8 hour shift Holidays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Ear Piercing: 1 year (Preferred) License/Certification: First Aid Certification (Preferred) Ability to Relocate: New York, NY 10012: Relocate before starting work (Required) Work Location: In person
Job description: Salary - $50,000 Company Overview: Founded in 1985, client is a family-owned and operated men’s wholesale and retail company specializing in the design, manufacturing, merchandising, and sales of dress and casual men’s clothing under the Inserch and Giorgio Inserti brands. Headquartered in Hackensack, NJ, we serve over 350 stores across the United States and British Virgin Islands, as well as consumers through our online store. Position Overview: We are seeking a meticulous, proactive, and organized Office Manager to join our team. This role is essential to the smooth operation of our business, supporting both our management and sales teams through a variety of administrative, accounting, and operational tasks. The ideal candidate is a quick learner, detail-oriented, and comfortable managing diverse responsibilities in a fast-paced environment. Key Responsibilities: Administrative Support: • Manage daily office operations to ensure a clean and organized workspace., • Maintain office supplies and equipment for both NJ and NC locations., • Coordinate incoming and outgoing mail via FedEx, UPS, and USPS., • Arrange travel logistics for staff as needed. Accounting & Finance: • Utilize QuickBooks for accounts receivable, accounts payable, chargebacks, and collections., • Reconcile payments with invoices and process payroll., • Issue customer invoices, track payments, and manage collections when necessary., • Maintain accurate records of financial transactions, including cash, check, credit card, and ACH payments., • Reconcile expense reports and ensure proper documentation. Customer Service: • Direct customer inquiries to appropriate team members., • Provide product and sales information to customers via email., • Sales Support:, • Assist the sales team in entering customer orders during peak selling seasons., • Coordinate trade show registrations, booth setup, and sample shipments., • Prepare weekly, monthly, and annual reports as needed. Qualifications and Skills: • 2–5 years of experience in office management or administrative support., • Proficiency in QuickBooks and Microsoft Office Suite (Word, Excel, Outlook)., • Strong organizational skills with the ability to manage multiple priorities and meet deadlines., • Excellent verbal, written, and interpersonal communication skills., • Ability to handle confidential information with discretion., • Self-motivated, proactive, and able to work independently while knowing when to seek guidance., • Experience working with a sales team is a plus but not required., • Fluency in English, both written and spoken. Work Hours and Environment: Full-time position. Monday – Friday, 9:00 AM to 6:00 PM. In-person role at our Hackensack, NJ office. Benefits: Generous health, vision, and dental plans. Paid vacation and sick leave. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance
Applicants must be based in New Jersey. Please do not apply if you are located in New York. Substance Salon has been a luxury destination in Rutherford for 16+ years. We’re known for bespoke hair artistry, premium service, and a strong client community. We are seeking a Front Desk Manager to oversee operations, drive sales, and ensure an exceptional guest experience. Responsibilities • Client Experience & Operations Manage bookings and schedules, greet and guide clients, and handle concerns to maintain a flawless guest journey. • Sales Growth & Business Development Keep stylist schedules consistently full, increase retail sales and service add-ons, and track performance to grow salon revenue. • Marketing & Social Media Create and manage engaging social media content, interact with clients online, and support hiring initiatives by promoting the salon’s culture and opportunities. • Inventory & Ordering Monitor product and color inventory, place timely orders, and ensure the salon is fully stocked at all times. • Team Support Collaborate with stylists and leadership on business goals while fostering a positive, high-performance culture. Qualifications • Front desk, retail management, or sales-driven experience (salon/spa or luxury retail preferred), • Strong organizational and multitasking skills, • Confident with POS systems, booking software, and social media management, • Excellent communication and client service skills, • Driven, proactive, and career-focused What We Offer • Competitive hourly pay with performance incentives, • Career growth into higher-level salon management roles, • A dynamic, creative work environment with a passionate team Weekend availability Supplemental pay Commission pay Tips Bonus pay Supplemental income Benefits 401(k) Employee discount Paid time off Referral program
• Make reaching fitness goals achievable by assisting members and clients with education and guidance on comprehensive fitness programs including resistance and cardio-respiratory training, general nutritional guidelines, and nutritional product recommendations., • Meeting/exceeding minimum monthly company expectations including session service targets resulting in Personal Training revenue, supplement/nutritional product sales, and contributing to club success., • Training exclusively for Elite Fitness. As a Personal Trainer , it is a violation of our conflict of interest policy to conduct personal training sessions or perform any person training-related duties independently or at any company outside of Elite Fitness. This includes working as an employee or independent contractor for another health club, personal training studio or private residence, or engaging in any other activities that represent a conflict of interest for Elite Fitness. Reports to Vice President of Operations (VP), General Manager (GM), Fitness Manager(FM), Owner Certifications: (One or more of the following certifications) • American College of Sports Medicine (ACSM), • Certified Personal Trainer, • Health Fitness Specialist American Council on Exercise (ACE), • Personal Trainer Certification The Cooper Institute, • Personal Trainer Certification International Fitness Professionals Association (IFPA), • Personal Fitness Trainer Certification National Academy of Sports Medicine (NASM), • Certified Personal Trainer, • Corrective Exercise Specialist (CES), • Performance Enhancement Specialist (PES) National Exercise and Sports Trainers Association (NESTA), • Personal Fitness Trainer Certification National Federation of Professional Trainers (NFPT), • Personal Trainer Certification National Strength and Conditioning Association (NSCA), • Certified Personal Trainer • Certified Strength and Conditional Specialist (CSCS) Experience: 1-2 years as a Personal Trainer Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees, Preferred: Consultative sales experience Physical Requirements: • Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public. • Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds. Essential Duties & Responsibilities: Personal Trainers are responsible for performing the following activities for the club: Service and Train Clients [70% of time] • Create an outstanding initial personal training experience for introductory package clients., • Prepare and deliver comprehensive fitness programs based on clients’ goals that include appropriate exercise selection, nutritional programming and teaching a fitness lifestyle., • Inform clients of the fitness tools available to assist them in achieving their goals., • Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions, and tracking progress., • Demonstrate safe and proper exercise technique to clients. Service Members [20% of time], • Instruct members on proper use of club equipment and exercise techniques., • Assist, at the club management’s request, in any member service activities (e.g., fitness seminars, boot camps, body fat tables, supplement/nutritional product demos etc.)., • Understand all aspects and benefits of the Gameplan and deliver a positive fitness experience to members and guests., • Help with racking weights and assisting in maintaining a neat, organized and clean club. Administration/Misc. [10% of time], • Schedule all personal training sessions, other appointments, and administration time using company systems
alchemy. is a NYC-born lifestyle brand offering jewelry, fragrance, apparel, and candles designed for the modern traveler. With our flagship airport shop at JFK Terminal 8, we bring a curated selection of small-batch and elevated essentials to an international audience. We are seeking a Retail Assistant to join our team. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced retail environment. This role requires strong retail experience, administrative or assistant-level support skills, and the ability to deliver boutique-level customer service to a global audience. Applicants without relevant experience will not be considered. Responsibilities • Deliver exceptional, boutique-level customer service, creating a welcoming and personalized shopping experience for each traveler., • Consistently meet and exceed daily and weekly sales goals, contributing to overall store performance., • Proactively upsell shipping services for customers who wish to send purchases directly from the terminal., • Encourage customers to follow alchemy. on Instagram and explore our e-commerce site, helping to grow the brand’s digital community and online sales., • Support the store manager with daily operations, including opening/closing procedures, merchandising, and maintaining visual standards., • Monitor and restock inventory, ensuring shelves are organized and displays are polished at all times., • Assist with administrative and reporting tasks, such as sales tracking, daily/weekly reporting, and scheduling support., • Handle all operational and customer information with the utmost confidentiality and discretion., • Anticipate needs and provide seamless support to management during shifts., • Maintain compliance with JFK/Port Authority guidelines for airport retail operations. Qualifications • Previous retail experience is required. Applications without retail experience will not be considered., • Assistant or administrative experience with proven organizational and multitasking skills., • Demonstrated success in achieving and exceeding sales goals., • Strong ability to provide boutique or luxury-level customer service in a professional, polished manner., • Excellent communication and interpersonal skills; able to connect with a diverse international customer base., • Strong adaptability, problem-solving, and attention to detail in a fast-paced setting., • Dependable, punctual, and professional in appearance and demeanor., • Ability to maintain confidentiality while handling sensitive operational and business information., • Comfortable working independently while also being a collaborative team player., • Must be eligible to work in the United States and able to pass all TSA/Port Authority background checks and security clearance requirements.
As a BDC Representative, you will be instrumental in driving sales and enhancing customer relationships within our dealership. Reporting to the Sales Manager, your role focuses on outbound sales, customer service, and collaboration with the sales team to meet targets. Core skills such as effective communication and phone etiquette will be essential as you engage with customers. Your premium skills in negotiation and CRM software will enable you to manage sales pipelines effectively. With relevant experience in inventory management and marketing, you will contribute significantly to our dealership's success in a competitive market. Qualifications Dealership experience and automotive sales knowledge Strong customer service and communication skills Proficiency in outbound sales and phone etiquette Experience in retail sales and collaboration with sales teams Familiarity with CRM software and sales support functions Ability to negotiate and manage sales pipelines Organizational skills and experience in inventory management Key Responsibilities: Handle inbound and outbound calls, emails, and messages to generate appointments for sales and service. Respond promptly to internet leads, social media inquiries, and other online customer interactions. Maintain accurate customer records in the dealership’s CRM system. Follow up with potential and existing customers to increase engagement and conversion rates. Work closely with the sales and service departments to ensure smooth customer experiences. Provide detailed and accurate information about vehicle inventory, promotions, and dealership offerings. Meet daily, weekly, and monthly performance goals related to calls, appointments, and conversions. Handle customer objections professionally and work to overcome them. Ensure excellent customer service by addressing concerns, answering questions, and maintaining a positive attitude. Job Type: Full-time Pay: $55,000.00 - $98,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Vision insurance Work Location: In person