Customer Sales & Service Representative
30 days ago
Naperville
Job Description Kelly is hiring driven, customer-focused Sales & Service Representatives in Naperville, IL. If you have strong upselling experience and thrive in a performance-based environment, this is your opportunity to turn your communication skills into serious earning potential. This is a fully in-office role within a collaborative, high-energy sales team. • Monday – Friday | 10:30am – 7:00pm, • Base Pay: $17.25/hr | $19.25/hr (Spanish Speaking), • Up to $1,200 Monthly Bonus + Commission What You’ll Do • Take inbound customer service calls and resolve account-related issues, • Upsell and promote home protection plans during customer interactions, • Make outbound calls as needed to drive additional sales, • Recommend tailored home warranty and protection solutions, • Meet and exceed individual sales goals, • Maintain accurate CRM documentation, • Contribute to a competitive, results-driven sales culture This client offers a range of home protection plans, covering unexpected repair costs and providing on-demand services for maintenance, repairs, and improvements. Training Schedule • 7 Weeks of Paid Training, • Training Hours: Monday – Friday | 8:00am – 4:30pm, • Regular Schedule After Training: 10:30am – 7:00pm What You MUST Have • 1+ year of sales and upselling experience (required), • Proven ability to meet or exceed sales quotas, • Strong customer service background, • Experience working in a fast-paced environment, • High School Diploma or GED, • Basic computer skills (Microsoft Office proficiency) Preferred • Contact center experience, • CRM experience (Salesforce, HubSpot, etc.), • Home warranty, HVAC, or utility services experience, • Bilingual Spanish skills (higher base pay) Compensation & Benefits • Competitive hourly base pay, • Up to $1,200 potential monthly bonus, • Commission and performance incentives, • Medical, dental, and vision coverage, • 401(k), • Education assistance programs If you’re competitive, motivated, and ready to turn customer conversations into commission-backed success, apply today to join Kelly in Naperville! Company DescriptionWe empower businesses and people to access limitless opportunities.We empower businesses and people to access limitless opportunities.