Sales Associate at BWI Airport
hace 24 días
Baltimore
Job Description Description Supports delivering sales plan through effective execution of store and operational tasks. Building High Performing Teams: • Participates in the hiring process by screening and scheduling interviews for candidates, • Responsible for leadership tasks as delegated by the store manager, • Provide individual and team performance feedback and recommendations to managers, • Coach and reward in the moment to maximize selling potential of associates, • Responsible for enforcing company policy, ensures a safe work environment, free of harassment or unlawful discrimination, • Support on-boarding and continued training of sales associates Selling Effectiveness: • Lead and model the selling and customer experience standards, • Lead selling efforts to meet selling goals during scheduled shifts, • Ensure associates consistently execute to the selling model, • Display knowledge of product, company policies and store strategies, • Set the direction and goals for the day/shift when associates arrive for work, • Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail, • Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs), • Support replenishment activities that keep the store full and abundant, • Assist with plan-o-grams, visual presentations, signage placement, etc. as directed, • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive when assigned as manager on duty, • Act as the manager on duty, when scheduled, to address customer service, vendor or maintenance issues, • Responsible for communicating any issues during opening/closing shifts to the store manager, • Maintain policies and procedures, • Lead operational teams* Qualifications • Preferably an existing sales associate that aspires for management role, • Ability to foster a customer focused selling culture, • Demonstrated results (selling and operational), • Available for varied weekly shifts including weekend, closing and peak shifts