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SCOPE OF POSITION / SUMMARY The facilities technician is responsible for, but not limited to, the overall operation and maintenance of equipment designated under the management team including the day-to-day operational and maintenance requirements. The facilities technician will also direct the fire and life safety of the building by implementing practices to reduce fires and other emergencies. ORGANIZATION STRUCTURE The facilities technician reports directly to the Director of Facilities. DUTIES AND SUPPORTING RESPONSIBILITIES - Execute Standard Operating Procedures developed by Facilities Director. - Execute Policy and Procedures for engineering practice developed by Facilities Director. - Execute preventive maintenance programs developed by the Facilities Director. - Conduct day to day operation of various Electrical, Mechanical, Plumbing and HVAC (Heating, Ventilating, Air Conditioning) systems for the residence. - Conduct Inventory of material and spare parts used within the process of maintenance. - Work closely with other Faciltiies colleagues to solve day to day operational issues. - Participate in fire drills, testing of Fire, Life, Health, and Safety systems. - Participate in departmental meetings, seminars, training etc. - Maintain all equipment and systems functioning to its optimum benefit. - Conduct preventive maintenance work and provide input for long-term planning to the enhancement of the residence. - Assist with protection during load-in and load-outs. - Oversight and maintaining fire, life, and safety equipment, under Facilities Director directives. NOTE: The above is not an all-inclusive list of job duties and responsibilities. Major Food Group reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice. Requirements – Experience, Skills, Education and Qualifications - Must possess a high school diploma or GED - Minimum of 2-5 years in working with basic electrical, mechanical, plumbing equipment and systems. - A minimum of 2-5 years in working within and engineering environment. - Must possess a basic knowledge of Building systems. - Basic knowledge of various painting and finishing work. - Must possess a luxury hotel, restaurant or luxury residential background. Restaurant experience is a huge plus. - Must possess some background in working with Fire, Life, Health, and Safety systems. - Must possess some background in working with BMS (Building Management systems. - Must possess basic knowledge of computer programs such as Google Suite (Gmail, Google Sheets, etc). - Good verbal and written skills in the English language. Spanish is also a huge plus. - This is not an exhaustive document and is subject to change, when necessary, by Major Food Group. - Experience with 2-way radio systems. Pay: $35.00/hourly
What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.