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  • MTech Distributors
    Technical Support Agent
    Technical Support Agent
    hace 4 días
    $17–$20 por hora
    Jornada completa
    Bay Ridge, Brooklyn

    MTech is looking for a Technician to provide support for our Point-of-Sale consumers. You would be responsible for answering customer phone calls and emails to ensure their equipment is running as intended. Responsibilities include (but are not strictly limited to): - Answering support phone calls and emails to assist with customer concerns - Setting up, testing, and troubleshooting equipment in-house - Assisting with account maintenance tasks on various backends - Understanding current and future products and their features Role Requirements: - Phone etiquette and strong speaking skills - Understanding of intermediate technical knowledge (how to set up a router, troubleshooting on Windows, iOS and Android OS) - Willingness to visit customer locations and install equipment, with attention to detail lining up with company standards Preference given to applicants with language proficiency in Arabic and/or Spanish.

    Inscripción fácil
  • MTech Distributors
    IT Technician
    IT Technician
    hace 1 mes
    $17–$20 por hora
    Jornada completa
    Bay Ridge, Brooklyn

    MTech is looking for an IT Technician to provide support for our technology. You would be responsible for answering customer phone calls and emails to ensure their equipment is running as intended. Responsibilities include (but are not strictly limited to): - Answering support phone calls and emails to assist with customer concerns - Setting up, testing, and troubleshooting equipment in-house - Assisting with account maintenance tasks on various backends - Understanding current and future products and their features Role Requirements: - Phone etiquette and strong speaking skills - Understanding of intermediate technical knowledge (how to set up a router, troubleshooting on Windows, iOS and Android OS) - Willingness to visit customer locations and install equipment, with attention to detail lining up with company standards Preference given to applicants with language proficiency in Arabic and/or Spanish.

    Inscripción fácil