Sales Associates
19 days ago
New York
Job Description Who We Are: At Indoor Treez, we’re more than just a dispensary — we’re on a mission to normalize and elevate the cannabis experience. We're passionate about shifting perceptions, delivering education-driven service, and creating a safe, welcoming space for every kind of consumer — from the canna-curious to the connoisseur. We are rebuilding a culture of excellence and collaboration, and we’re looking for motivated self-starters who are eager to take ownership, lead by example, and help shape the next evolution of retail cannabis. Position Summary: As a Sales Associate, you are the first impression and lasting memory for our customers. You’ll guide guests through their cannabis journey with empathy, knowledge, and integrity — all while working within a fast-paced, high-volume, and compliance-heavy environment. You are part educator, part advocate, and full-on team player. This is an entry-level role with opportunity to grow, ideal for individuals with a passion for cannabis and a drive to create positive change in both our customers' lives and in broader cannabis culture. What You'll Do: Customer Experience & Education * Greet every customer with warmth, professionalism, and curiosity — creating a personalized, stigma-free experience. * Ask thoughtful questions to understand customer needs, preferences, and comfort level. * Recommend appropriate products based on effects, usage method, dosage, and tolerance — educating customers with confidence and accuracy. * Promote loyalty, return visits, and community through exceptional service and meaningful interaction. Sales & Transactions * Complete all sales quickly and accurately using the POS system, handling cash and electronic payments with integrity. * Identify opportunities to upsell or cross-sell based on customer interests and needs. * Stay informed on store promotions, new product drops, and vendor highlights to drive revenue and excitement. Operations & Inventory * Maintain clean, organized displays and fulfillment stations; restock product and ensure freshness and rotation. * Regularly check Treez Inventory Management for inventory accuracy; report discrepancies proactively. * Keep retail floor spotless, sanitized, and welcoming. Compliance & Security * Verify customer age and identification per state and local cannabis regulations. * Maintain discretion, security, and confidentiality across all interactions. * Follow all operating procedures related to product handling, point-of-sale compliance, and store access. Team Collaboration & Store Culture * Be a team player: support your coworkers, ask questions, share knowledge, and step up where needed. * Contribute to a positive, respectful, and inclusive work environment. * Stay up to date with company communications, trainings, SOPs, and store goals. What We’re Looking For: * Ownership Mentality – You take initiative, follow through, and take pride in your work. * Mission-Driven – You believe in destigmatizing cannabis and providing judgment-free service to everyone. * Customer Obsessed – You listen actively, anticipate needs, and go above and beyond for each person who walks through the door. * Collaborative – You’re a team-first thinker who values shared success over individual glory. * Adaptable – You thrive in a fast-paced environment and handle high-pressure moments with professionalism. Requirements: * Minimum 21 years old. * High school diploma or equivalent. * Minimum 1–2 years retail or customer service experience (cannabis a plus, but not required). * Open availability including evenings, weekends, and holidays. * Able to stand for extended periods and lift up to 50 pounds. * Comfortable using technology (POS systems, digital menus, etc.) * Willingness to undergo background checks and adhere to all legal cannabis regulations. Why Work at Indoor Treez? * Supportive Leadership – We believe in coaching, not managing. You’ll be supported to grow and succeed. * Professional Development – We encourage curiosity and provide education around cannabis science, compliance, and customer psychology. * Culture – We’re building a team that values respect, accountability, and purpose. • Real Impact – Every shift is a chance to help someone, educate the public, and contribute to a more informed and respectful cannabis culture. Stonewell Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionWe are proud to be a minority-owned and justice-involved business, committed to fostering diversity, inclusion, and social equity in the cannabis industry. Our team is driven by a shared mission to not only provide top-quality products to our customers but also to change the stigma of cannabis in our communities. Working with us means you'll be part of a dynamic, forward-thinking environment where your contributions are valued and your voice matters. You'll have the chance to be a part of history as we shape the future of cannabis retail in one of the world's most vibrant cities.We are proud to be a minority-owned and justice-involved business, committed to fostering diversity, inclusion, and social equity in the cannabis industry. Our team is driven by a shared mission to not only provide top-quality products to our customers but also to change the stigma of cannabis in our communities.\r\n\r\nWorking with us means you'll be part of a dynamic, forward-thinking environment where your contributions are valued and your voice matters. You'll have the chance to be a part of history as we shape the future of cannabis retail in one of the world's most vibrant cities.