Salesforce administrator jobs in Austin, TexasCreate job alerts

Evaluate new Salesforce releases, recommend relevant enhancements, and support third-party system integrations and vendor coordination. Business Systems Analysis experience, with a strong preference for candidates who also have a background as a Salesforce Administrator. Reporting directly to the Di

Job Description ABOUT US: Travis Association for the Blind/Austin Lighthouse (TAB) a non-profit organization, was founded in 1934 by Dr. Henry L. Hilgartner and other civic-minded citizens of Austin to provide a setting where blind men and women could come to learn skills and create products that were sold door to door. Today, Travis Association for the Blind stays true to the mission established in 1934 by providing opportunities for economic and personal independence for people who are blind, visually impaired, or deaf blind by creating, sustaining, and improving employment. We continue to grow and expand the services we provide to blind Texans. Our Core Values guide us in everything we do: LIGHT: Leadership, Integrity, Growth & Innovation, Heart, and Teamwork. TAB offers a variety of benefits to include: 403(b) retirement plan; health insurance; dental insurance; vision insurance; employee assistance program; life insurance; paid time off; paid holidays; employee appreciation events; and more. Job Summary The Applications Support Technician provides frontline support for the organization's enterprise applications and end-user technology. This role assists employees with troubleshooting application issues, supporting accessibility technologies, and ensuring business systems remain usable for daily operations. This is an on-site, customer-facing role that works directly with staff across the organization to resolve application issues, answer user questions, and escalate complex problems to senior IT staff when necessary. The position also provides occasional hands-on support for desktop computers, laptops, printers, and workplace technology, and assists employees with accessibility software and devices. Responsibilities Key Responsibilities Application Support · Provide Tier 1 support for enterprise applications including ERP, CRM, HRIS, and other internal systems. · Respond to user questions, troubleshoot basic application issues, and assist with system navigation or functionality. · Escalate complex issues to senior IT staff or application administrators as needed. End User Support · Serve as a customer-facing technical resource supporting internal users with business applications and workplace technology. · Assist employees with resolving common software and technology issues that impact daily operations. Accessibility Technology Support · Assist employees with accessibility technologies used throughout the organization, including screen readers, adaptive software, and assistive input devices. · Work with IT staff to troubleshoot accessibility-related issues when they arise. Hardware and Device Support · Provide occasional hands-on support for desktops, laptops, printers, and other workplace technology. · Assist with basic troubleshooting, setup, and replacement of end-user equipment when needed. User Access Assistance · Assist with user access requests and basic account troubleshooting within business applications. · Ensure requests follow established security and approval processes. Documentation · Document issues, resolutions, and troubleshooting steps in the IT service management system. · Assist with maintaining basic user documentation and internal support materials. Training and User Assistance · Provide basic guidance and assistance to users learning enterprise applications. · Support onboarding new employees by helping them access and use required systems. Vendor and System Support · Assist with gathering information for vendor support requests when needed. · Help collect error logs, screenshots, or system details required for troubleshooting. • Complies with and assist other employees understand and comply with TAB's policies and procedures., • Behaves in accordance with the key behaviors aligned with TAB's Core Values of Leadership, Integrity, Growth & Innovation, Heart and Teamwork (LIGHT)., • Other duties as assigned The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Knowledge, Skills and Abilities • Knowledge of enterprise application administration including ERP, CRM, HRIS, and related business platforms, • Knowledge of common desktop software environments, • Basic understanding of user access management concepts, • Troubleshooting application and software issues, • Supporting end users with varying levels of technical familiarity, • Documenting issues and resolutions clearly in a ticketing system, • Skill in developing and maintaining technical documentation including system configurations, integration maps, and user guides, • Skill in delivering end-user application training to diverse audiences, • Ability to manage multiple application administration priorities concurrently and communicate status effectively to the IT Systems Manager, • Ability to collaborate with business stakeholders and vendors to define requirements and deliver application solutions, • Proficiency in Microsoft Office Suite; familiarity with ITSM ticketing systems such as FreshService or comparable platforms, • Able to read, comprehend and understand information and ideas presented in writing or in alternative form, • Able to multitask, prioritize, and manage time efficiently, • Demonstrates sound work ethics, • Possesses cultural awareness and sensitivity Supervisory Responsibility • None. Regularly provides application-related guidance and training to end users and may coordinate technical tasks with other IT staff without formal supervisory authority. Communication & Contacts Required • Internal: IT Systems Manager, IT team members, department managers, and end users across all TAB functions. External: Application vendors, integration partners, and software support contacts. Decision Making/Judgment Required • Exercises independent judgment in application administration, user access management, integration troubleshooting, and change management activities in accordance with TAB's IT policies and Standard Operating Procedures. Escalates decisions involving significant system changes, security incidents, or vendor contract matters to the IT Systems Manager. Minimum Education and Experience • Bachelor's degree in computer science, Information Technology, Information Systems, or a related field; or equivalent relevant work experience, • Minimum of 3 years of experience in enterprise application administration or a related IT role, • Experience administering ERP systems (e.g., Syteline, Microsoft Dynamics, SAP, or comparable) preferred, • Experience with Salesforce CRM administration preferred, • Experience with application integration platforms or middleware (e.g., Boomi, MuleSoft, Azure Logic Apps) preferred, • ITIL Foundation certification or comparable IT service management credential preferred, • Microsoft certifications (e.g., Azure Administrator AZ-104 or M365) preferred Physical Requirements With or without reasonable accommodation, employees in this position must be able to: • Prolonged periods of working at a computer workstation, • Ability to remain in a stationary position (sit/stand) for 4-8 hours per day, • Ability to bend, stoop, and adjust position for approximately 20% of the workday, • Ability to lift/move up to 25 lbs. at times for equipment handling, • Ability to traverse TAB facilities to support application users across departments, • Ability to work in environments with varying temperatures including server rooms and warehouse areas Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned or reassigned. This job description is subject to change at any time. ADDITIONAL NOTES: • Background Check and Drug Screen required, • Internal and external applicants accepted, • Verifiable documentation of ability to work in the US Individuals who are blind or visually impaired are encouraged to apply TRAVIS ASSOCIATION FOR THE BLIND, A NON-PROFIT ORGANIZATION, IS AN EQUAL OPPORTUNITY EMPLOYER/AFFIRMATIVE ACTION EMPLOYER TAB provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, genetics or any other characteristic protected by law. In addition to federal law requirements, TAB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. visit: EEO is the law. To review your rights under Equal Employment Opportunity, please.pdf Job Posted by ApplicantPro

Job DescriptionJoin one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. We are seeking a skilled and motivated Salesforce Developer / Administrator with 4–5 years of hands-on experience managing complex Salesforce environments, executing deployments, and delivering scalable business solutions. The ideal candidate combines deep technical expertise with strong communication and collaboration skills to partner effectively with teams across Technology, Sales, Operations, and Marketing. This role will serve as both a technical expert and trusted system owner, ensuring Salesforce capabilities are fully leveraged to meet business needs while maintaining governance, performance, and data integrity. In This Role Platform Administration & Configuration • Manage user accounts, profiles, roles, permission sets, and security settings to ensure proper access and data protection, • Customize Salesforce objects, record types, fields, Lightning pages, and layouts to optimize user experience and data management, • Build and manage Flows, workflow rules, and approval processes, focusing on automation and efficiency, • Develop and maintain reports, dashboards, and data visualizations to support operational and leadership reporting, • Use Data Loader, Data Import Wizard, and other tools for data import/export, cleansing, and validation, • Conduct regular data audits, backups, and validations to maintain system integrity and complianceDevelopment & Customization, • Write and maintain Apex classes, triggers, batch jobs, and scheduled processes for automation and integration, • Build Lightning Web Components (LWC) and Visualforce pages to extend system functionality, • Integrate Salesforce with third-party systems via APIs and middleware tools to enable seamless data flow, • Perform code reviews, unit testing, and user acceptance testing (UAT) to ensure solution quality and reliabilityDeployments & Release Management, • Plan, manage, and execute deployments across sandbox and production environments using Change Sets, Ant Migration Tool, and Salesforce CLI (SFDX), • Collaborate with QA and DevOps teams to support CI/CD pipelines and ensure smooth, low-risk releases, • Maintain detailed deployment and configuration documentation for traceability and compliance, • Monitor post-deployment performance and implement corrective actions as neededCollaboration & Support, • Act as a primary point of contact for Salesforce-related inquiries, enhancements, and troubleshooting, • Partner with business analysts, project managers, and end users to gather and refine requirements, • Deliver end-user training, create documentation, and promote best practices across the organization, • Participate actively in Agile ceremonies including sprint planning, retrospectives, and stand-ups to ensure alignment and timely deliverySystem Optimization & Governance, • Monitor system health, identify areas for improvement, and implement performance enhancements, • Stay informed of Salesforce seasonal releases, evaluating and deploying relevant new features, • Maintain adherence to data governance, security, and compliance policies, • Other duties as assigned, in accordance with training and qualifications, • Uphold our core values and be a valuable member of the Four Hands team:, • Be open and honest, • Reach for excellence, • Act with responsibility, • Value the whole person, • 4+ years of professional experience as a Salesforce Developer and Administrator, • Salesforce Certified Platform Developer I and Salesforce Advanced Administrator required, • Strong proficiency in Apex, SOQL, SOSL, LWC, Visualforce, and declarative automation tools such as Flows, • Proven experience with Salesforce deployments, upgrades, and integrations in multi-environment orgs, • Demonstrated ability to translate business needs into scalable, technical Salesforce solutions, • Strong analytical and problem-solving skills, with attention to detail and system scalability, • Excellent communication and stakeholder management across technical and non-technical teamsAbout Four HandsHeadquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win. And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done. Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. Visit for more information.

Job DescriptionSalary: $95,000-115,000 Annually Who we are Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owners mentality. We help businesses develop their Human Capital to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department. This role will be located at our Austin, TX office but may consider candidates located near one of our hub locations: Nashville, TN, Burlington, VT, Cherry Hill, NJ, Rochester, NY, Tampa, FL, or Santa Ana, CA. How you will contribute Asure is seeking aSenior Salesforce Administratorto join our Business Applications team as we continue to modernize our connected, cloud-based technology stack. This is a strategic and hands-on role responsible for leading the administration, optimization, and enhancement of Salesforce Sales Cloud and Service Cloud environments, along with related integrations and analytics. You will partner closely with business leaders across sales, operations, finance, and accounting to architect scalable solutions, drive data integrity, and champion Salesforce best practices that enable business growth and operational excellence. This position reports to the Director of Business Applications and will serve as a key technical expert and mentor to other administrators on the team. Your Responsibilities • Lead Salesforce Administration & Optimization Manage and continuously enhance our Salesforce environment, including Sales Cloud, Service Cloud, and integrations with ERP, Analytics, and FP&A systems., • Strategic Platform Management Serve as the subject matter expert for Salesforce architecture, configuration, and security; proactively identify opportunities for process automation and system improvement., • Data Governance & Quality Oversee data integrity initiatives, including data cleansing, validation rules, duplicate management, and governance processes to ensure reliable and actionable business insights., • Process Design & Implementation Partner with cross-functional stakeholders to design, document, and deploy process improvements aligned with business goals., • Change Management & Communication Manage change control processes; clearly communicate updates, conduct impact analysis, and deliver end-user enablement and training., • Project Management & Delivery Lead and execute Salesforce-related projects from concept to deployment; gather requirements, coordinate with developers, and oversee user acceptance testing., • Mentorship & Leadership Provide guidance and mentorship to junior administrators, fostering a culture of collaboration and best practice sharing within the Business Applications team. Qualifications • Bachelors degree in Information Systems, Computer Science, Business, or a related field preferred., • Salesforce Certified Advanced Administrator required; additional certifications (Platform App Builder, Sales/Service Cloud Consultant) strongly preferred., • 57+ yearsof experience administering Salesforce in a complex, multi-cloud environment., • Proven success designing and implementing Salesforce solutions that support business growth and efficiency., • Experience managing integrations between Salesforce and ERP, marketing, and analytics platforms., • Strong project management skills with a track record of leading end-to-end Salesforce initiatives., • Excellent analytical, communication, and documentation skills., • Exposure to SaaS, HCM, or other high-growth technology environments preferred., • Experience in a public company environment is a plus. Compensation The base salary range for this role is $95,000 - $115,000 depending upon level of experience. This role offers a comprehensive benefit package. Benefits • Medical, Dental, Vision, HSA, FSA- All effective on day 1!, • Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability, • 401K Program with 3% safe harbor contribution, • Employee Stock Purchase Program, • Fitness Reimbursement Program, • Self-Managed PTO Our Mission To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us. • Helping customers grow by getting the most from their human capital., • Helping our employees grow personally and professionally., • Growing relationships in our communities that inspire goodness., • Doingall ofthese things in a way that grows shareholder value. Our Vision Be the most trusted Human Capital Management resource to entrepreneurs everywhere. Our Values • Embrace Change, • Lead with Integrity, • Own the Outcome, • Deliver Awesome, • Be a Good Human We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. Criminal background checks conducted at employment offer. NO AGENCIES PLEASE Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asures mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Job DescriptionAbout GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary GoodLeap is seeking two Salesforce Developers to support the ongoing enhancement of GoodLeap’s Salesforce platform. Sitting together on the Consumer Solutions and Mortgage Sales squad, this role will support either Mortgage Sales or Consumer Solutions enhancements respectively. Salesforce developers on our team work closely with the Solution Analyst, Engineering Manager, peer developers, and peer technology teams to design, develop, and deploy new or enhanced functionality across two instances of Salesforce. The person in this role will develop solutions using a mix of custom code and low-code development, utilizing declarative tools when possible. Engineers who fit our team take ownership of their work end to end, are highly curious, very engaged, and work to continuously hone their skills and continue learning. This is a hybrid role reporting one day a week into the nearest tech hub. Essential Job Duties and Responsibilities • Serve as one of the developers for two Salesforce environments supporting 1000+ users (Service Cloud, Sales Cloud, Financial Services Cloud, Experience Cloud), • Develop & implement Technical Designs for development projects using a combination of out of the box features and custom code., • Architect enhancements to data model and data flow., • Build custom apps and objects, flows, custom views, and other content of intermediate complexity., • Continually assess the impact of new requirements on Salesforce and on all upstream and downstream applications, systems and processes., • Complete evaluation, scope and deployment of new development requests, using APEX code, Visualforce, LWC, Aura, Data Cloud, Agentforce, Omnistudio, and Experience Cloud portal., • Collaborate with developer team members by participating in refinement sessions, technical discussions, and independently performing code reviews., • Observe health of services, perform system audits, prepare for upgrades, manages data feeds and other integrations as applicable., • Act as the liaison between our users, vendors and the application development teams; Works independently and collaboratively alongside the Solution Analyst and Engineering team members.Required Skills, Knowledge and Abilities, • Minimum 5 years of experience as a Salesforce Developer, • Salesforce Platform Developer 1 Certified required, • Advanced experience with low-code Salesforce capabilities, • Proficient with Salesforce Lightning Design System, Apex, LWC, Visualforce,, • SOQL/SQL, and JavaScript, • Experience developing and managing API Integrations, MuleSoft experience desired, • Experience with Git, Github, and CI/CD, • A demonstrated ability to understand and articulate requirements, • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards, • Proactive, creative and analytical thinker with strong problem-solving skills with a bias toward action, • Must demonstrate exceptional verbal and written communication skills and ability to communicate effectively at all levels of the organization, • Ability to coordinate work with geographically dispersed project team – Zoom/ Slack/ Email connectivity & presence balanced with the ability to get things done is required., • Proven ability to design and implement new processes and facilitate user adoption, • Experience working with large data sets and bulkification, • Previous experience working in a SCRUM or agile environmentPreferred Qualifications, • Hands-on experience with Financial Service Cloud, • Experience with Agentforce, Data Cloud, MuleSoft, and Omnistudio capabilities, • Background in green energy, financial services, mortgage, or payment solutions, • Additional Salesforce certifications e.g. Certified Agentforce, Salesforce, • Administrator, Certified Javascript Developer preferred

Job DescriptionAbout GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary GoodLeap is seeking a Senior Salesforce Developer to support the ongoing enhancement of GoodLeap’s Salesforce platform. Sitting together on the Consumer Solutions and Mortgage Sales squad, this role will support either Mortgage Sales or Consumer Solutions enhancements respectively. Salesforce developers on our team work closely with the Solution Analyst, Engineering Manager, peer developers, and peer technology teams to design, develop, and deploy new or enhanced functionality across two instances of Salesforce. The person in this role will develop solutions using a mix of custom code and low-code development, utilizing declarative tools when possible. Engineers who fit our team take ownership of their work end to end, are highly curious, very engaged, and work to continuously hone their skills and continue learning. This is a hybrid role reporting one day a week into the nearest tech hub. Essential Job Duties and Responsibilities • Serve as one of the developers for two Salesforce environments supporting 1000+ users (Service Cloud, Sales Cloud, Financial Services Cloud, Experience Cloud), • Develop & implement Technical Designs for development projects using a combination of out of the box features and custom code., • Architect enhancements to data model and data flow., • Build custom apps and objects, flows, custom views, and other content of intermediate complexity., • Continually assess the impact of new requirements on Salesforce and on all upstream and downstream applications, systems and processes., • Complete evaluation, scope and deployment of new development requests, using APEX code, Visualforce, LWC, Aura, Data Cloud, Agentforce, Omnistudio, and Experience Cloud portal., • Collaborate with developer team members by participating in refinement sessions, technical discussions, and independently performing code reviews., • Observe health of services, perform system audits, prepare for upgrades, manages data feeds and other integrations as applicable., • Act as the liaison between our users, vendors and the application development teams; Works independently and collaboratively alongside the Solution Analyst and Engineering team members.Required Skills, Knowledge and Abilities, • Minimum 8+ years of experience as a Salesforce Developer, including proven experience performing as a Senior Developer, • Salesforce Platform Developer 1 Certified required, • Advanced experience with low-code Salesforce capabilities, • Proficient with Salesforce Lightning Design System, Apex, LWC, Visualforce,, • SOQL/SQL, and JavaScript, • Experience developing and managing API Integrations, MuleSoft experience desired, • Experience with Git, Github, and CI/CD, • A demonstrated ability to understand and articulate requirements, • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards, • Proactive, creative and analytical thinker with strong problem-solving skills with a bias toward action, • Must demonstrate exceptional verbal and written communication skills and ability to communicate effectively at all levels of the organization, • Ability to coordinate work with geographically dispersed project team – Zoom/ Slack/ Email connectivity & presence balanced with the ability to get things done is required., • Proven ability to design and implement new processes and facilitate user adoption, • Experience working with large data sets and bulkification, • Previous experience working in a SCRUM or agile environmentPreferred Qualifications, • Hands-on experience with Financial Service Cloud, • Experience with Agentforce, Data Cloud, MuleSoft, and Omnistudio capabilities, • Background in green energy, financial services, mortgage, or payment solutions, • Additional Salesforce certifications e.g. Certified Agentforce, Salesforce, • Administrator, Certified Javascript Developer preferred

Job Description About Esper Esper was founded in 2018 with a mission to empower dynamic and responsive policymaking in government. We align existing data, stakeholders, and public policy goals to streamline the policymaking process at all levels of government. We imagine a world where policymaking is driven by data and insights from all stakeholders, transforming traditional bureaucracy into a dynamic and flexible system that encourages innovation and collaboration. As a fast-growing GovTech company, Esper is at the intersection of two powerful forces: the modernization of government operations and the transformative potential of data-driven decision-making. Our customer base is expanding rapidly, and we are building the team that will define how public policy is shaped for decades to come. Job Summary The Senior Customer Solutions Manager will drive value for Esper’s customers by leading complex, high-impact implementations and managing a portfolio of 8-12 current customers through launch, adoption, and ongoing optimization. You’ll blend deep Professional Services execution with consultative customer success, helping agencies deploy Esper effectively, realize measurable value, mitigate risk early, and expand their use of the platform over time. This is a senior hybrid Professional Services role with a player-coach mandate. In addition to leading implementations, you will own post-launch customer outcomes across adoption, usage, and account health; shape Esper’s deployment and success methodology; improve playbooks and collateral; mentor newer team members; and partner closely with Engineering, Sales, Product, Customer Success, and Leadership to raise the bar on delivery, retention, and expansion. ResponsibilitiesStrategic Implementation & Portfolio Ownership · Lead complex customer implementations from discovery through launch, including business process mapping, requirements gathering, solution design, configuration guidance, testing, administrator enablement, and go-live support · Manage a portfolio of 8-12 current customers, serving as a senior post-sales partner across onboarding, optimization, and long-term account success · Own scope, timeline, milestones, risks, dependencies, success plans, and customer communication across both implementation work and ongoing portfolio management · Translate customer goals, workflows, and operational constraints into a practical deployment and growth plan that aligns platform capabilities with customer needs · Proactively identify project risks, blockers, adoption challenges, and stakeholder changes, and drive mitigation plans before customer outcomes are affected Adoption, Risk & Value Realization · Monitor customer health, product usage, stakeholder engagement, and adoption trends to identify risk, prioritize interventions, and keep accounts moving forward · Drive launch readiness, administrator enablement, adoption planning, and post-launch best-practice guidance to increase usage and long-term customer value · Facilitate regular check-ins, business reviews, and success planning conversations that align customer goals to measurable outcomes and next steps · Help customers distinguish between standard support needs, expanded scope, and strategic opportunities that should be handled through change control, new services, or phased expansion · Identify upsell and cross-sell potential based on customer goals, maturity, and product fit, and partner with Customer Success and Sales on expansion strategy Consultative Delivery & Customer Advisory · Act as a trusted advisor to customer leaders, administrators, and working teams throughout implementation and ongoing account management · Facilitate discovery and workflow-mapping sessions to uncover business requirements, process gaps, decision points, adoption barriers, and technical constraints · Recommend scalable solutions that balance customer goals, technical feasibility, implementation effort, and long-term maintainability · Guide customers through configuration decisions, user acceptance testing, change management, launch readiness, and phased rollout strategies · Bring a strong point of view to customer conversations by challenging assumptions when needed and steering teams toward practical, high-impact outcomes Operational Excellence & Cross-Functional Partnership · Contribute to the evolution of Esper’s implementation and customer success methodology, delivery standards, templates, and best practices · Create and maintain reusable collateral including playbooks, test plans, training materials, discovery guides, launch checklists, success plans, and knowledge base content · Partner with Product, Engineering, Sales, Customer Success, and Leadership to communicate status, resolve blockers, and turn customer feedback into product and services improvements · Support pre-sales, renewal, or strategic account conversations where implementation expertise and customer context are needed to validate approach and level-set scope · Mentor and support less experienced team members by sharing best practices, reviewing approach, and helping raise the bar across the broader post-sales organization Requirements · 7+ years of experience in SaaS/Software Implementation, Professional Services, Solutions Consulting, Technical Account Management, or Customer Success · 5+ years leading customer-facing software implementations and/or managing strategic customer relationships through onboarding, adoption, and growth · Proven success managing complex deployments and a portfolio of customers with strong ownership of scope, schedule, risks, stakeholder communication, and business outcomes · Strong consultative skills with the ability to map customer processes, challenge assumptions when needed, and recommend scalable solutions that drive adoption · Experience identifying customer health signals, usage gaps, adoption risks, and expansion opportunities, and turning them into actionable plans · Experience operating as a senior individual contributor who can execute independently while improving how the broader team delivers and supports customers · Excellent written and verbal communication skills, including workshop facilitation, executive-level communication, and structured customer follow-up · Strong documentation skills and experience creating repeatable implementation assets, training materials, success plans, or process guides · Proficiency with common business tools (e.g., Office/Excel, GSuite, Jira, Salesforce, Gainsight, or PSA platforms) · Strong Excel skills, including the ability to use formulas, pivot tables, v-lookups, and error-checking to manage and format data · Track record of working in a fast-paced environment while balancing customer needs, internal procedures, cross-functional collaboration, and process improvement; ability to travel domestically (up to 30%) depending on business need Preferred Experience · GovTech experience or knowledge of government operational concepts, regulatory frameworks, and policymaking processes · Experience implementing configurable workflow-based SaaS platforms in a Professional Services, Solutions Architecture, or post-sales environment · Experience managing a book of business or portfolio of customers with responsibility for adoption planning, success reviews, risk mitigation, or renewal support · Experience handling scope control, change orders, statement-of-work alignment, and services packaging during customer implementations · Familiarity with ETL tools, report creation, data migration, structured content onboarding, or product usage reporting · PMP, Scrum Master, Prince2, CAPM, or similar project management certification · A genuine interest in public policy and how technology can transform how government operates Core Competencies · Consultative Leadership: Leads customers with confidence, credibility, and sound judgment while balancing customer goals with scalable delivery practices · Technical Delivery Excellence: Drives high-quality implementations with strong control of scope, milestones, risks, and launch readiness · Portfolio Management: Successfully balances implementation work and ongoing ownership of 8-12 customers with clear prioritization and follow-through · Adoption & Value Realization: Increases usage, strengthens customer outcomes, and builds momentum through enablement, success planning, and measurable progress · Risk Management Judgment: Identifies customer, project, and adoption risks early and drives mitigation before outcomes, renewals, or expansion are affected · Cross-Functional Influence: Works effectively across Product, Engineering, Sales, Customer Success, and Leadership to deliver seamless customer experiences · Player-Coach Mindset: Delivers individually while mentoring others and raising the execution bar across the broader post-sales team Perks and Benefits · Being a part of an innovative and collaborative team that will both support and challenge you · Significant opportunity for growth and ownership · Ability to shape Esper for the long-term · Paid holidays & unlimited PTO · Medical, dental, and vision insurance · Generous parental & sick leave · 401(k) retirement plan with employer match · Short/Long term disability & life insurance · Flexible spending account (FSA) · Work anniversary equity grants · Quarterly bonuses · Monthly stipend to offset remote work expenses · Office equipment allowance · Paid Time Off to participate in volunteer/community events We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription:United Way for Greater AustinIT Systems Support SpecialistDepartment: Systems and OperationsRegular, Full-time, Exempt Who we are: United Way for Greater Austin brings our community together to break economic barriers and build opportunity for all. We break the cycle of economic hardships for families and individuals, striving to create a vibrant, thriving community. Recognizing the urgency of addressing economic challenges, we focus on increasing the availability of high-quality early care and education and access to pivotal resources to address financial barriers in Central Texas. Our united front includes dedicated donors, volunteers, corporate and civic partners, staff, and a connected network of neighbors. Together, we leverage data, community alliances, services, and public engagement to transform Central Texas, responding to urgent needs with lasting, impactful solutions. Who we want: The IT Systems Support Specialist will be responsible for monitoring and maintaining IT systems, providing technical support to end-users, and assisting with the deployment and configuration of hardware and software. In this role, you will be responsible for managing third-party applications and ensuring compliance with security policies and procedures. The ideal candidate will have strong troubleshooting skills, attention to detail, and experience with CRM platforms. Who you are: • Cultivates innovation: You come with helpful, new, better, or unique ideas and encourage diverse thinking to promote and nurture innovation. You introduce new ways of looking at problems and implementing creative solutions., • Drives results: You have a strong bottom-line orientation. You persist in accomplishing objectives despite obstacles and setbacks and have a track record of exceeding goals successfully. You push yourself and help others achieve results., • Collaborates: You work cooperatively with all departments across the organization to achieve shared objectives and represent their interests while being fair to others and their area. You partner with others to get work done and credit others for their contributions and accomplishments — you garner the trust and support of others., • Being resilient: You are confident under pressure and maintain a positive attitude despite adversity. You manage crisis effectively, bounce back from setbacks, and grow from your hardships and negative experiences., • Action-oriented: You actively identify issues and proactively work to improve the status quo., • Situational adaptability: You perform at a high level with multiple teams across the organization. You remain professional and mission-focused in urgent situations and always emphasize high-level customer service., • Decision quality: You make decisions that reflect the mission and values of the United Way brand. You maintain sound judgment in the absence of leadership. System Monitoring & Maintenance • Monitor servers, networks, applications, and system performance., • Perform routine maintenance tasks., • Respond to help desk tickets related to system access and configuration., • Provide basic technical support for end-users., • Collaborate with internal and external stakeholders for new and existing initiatives., • Assist in installing and configuring operating systems and applications., • Execute scheduled backups and verify data integrity., • Apply security patches and updates as directed., • Help enforce IT policies and procedures (password policies, access controls)., • Maintain accurate records of system configurations and changes., • Document troubleshooting steps and resolutions for internal knowledgebase., • Manage and administrator 3rd party applications and vendors across the organization., • Microsoft 365 and Azure administration and support., • Salesforce and donor database administration., • Bachelor’s degree in a related field or the equivalent of education and experience, • 2-5 years of experience in IT support or systems administration, • Confidence and success in project and process management, • Ability to connect strategic vision with tactical execution., • A highly motivated, self-starting, and results-driven approach., • Skilled in utilizing data to drive decisions and actions., • Strong commitment to collaboration and teamwork; ability to work well with staff across all departments, • Exceptional organizational and planning skills and keen attention to detail., • Ability to manage multiple, simultaneous projects in a fast-paced work environment with an ability to prioritize time-sensitive assignments, • Minimum of two years of hands-on experience working directly with Salesforce, including a proven track record in Salesforce development and administration. Strong proficiency in configuring, customizing, and optimizing Salesforce to meet business needs, with a demonstrated ability to implement complex solutions and drive system enhancements., • Commitment to diversity, equity, and inclusion and a passion for social justice, • High level of confidentiality and organizational skills., • Dynamic and rewarding work environment, • Competitive Compensation, • Hybrid Work Option, • Employer 403(b) Matching, • Employer-Sponsored Health Insurance (for employees), • Dental Insurance, • Vision Insurance, • Health Savings Account (HSA), • Flexible Spending Account (FSA), • Generous Paid Time Off (PTO), • Paid Parental Leave, • FMLA, • Employee Assistance Program (EAP) This position is located in Austin, Texas, and reports directly to the Director of Systems and Technology. Notice: The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Management has the right to assign or reassign duties and responsibilities at any time. United Way for Greater Austin is an “at-will” employer. Requirements:

Job Description Position - Learning Analytics & Quality Lead Location: Remote west coast area( Okay to work in PST time zone) Duration: 8-12+ months, Long Term Client is seeking a Learning Analytics & Quality Lead to work on the Legal Learning team. This role is to partner closely with our Legal Learning team and internal stakeholders to execute our course delivery quality assurance program, manage our complex reporting needs, perform internal and external audit-related support and execute our dashboard strategy. This is a challenging role for someone who enjoys both strategic and tactical work seeks to drive and optimize processes and is passionate about scaling learning and development at a large enterprise level. The ideal candidate will: • Be very detail-oriented, data-driven, accurate and customer-focused who can pivot priorities based on changing business needs, • Apply analytical and critical thinking skills quickly and accurately in high-pressure situations, • Be comfortable dealing with ambiguity and working within the context of a new team in the process of building out an operations program, • Operate independently in fast-moving, stressful situations while managing mission-critical tasks, • Be able to handle multiple projects/report requests simultaneously, prioritizing workloads to meet competing deadlines, • Provide clear and constant communication and escalate issues in a timely manner, • Anticipate needs before being asked, identify opportunities to improve processes and create efficiencies, • Have a strong background and extensive experience in improving processes and course delivery at an enterprise scale. Responsibilities • Oversee weekly Control Self-Assessment (CSA) reporting, e.g., enrollment validation, past due reporting, • Create and manage quality assurance program and support course delivery improvement related projects and tasks as required, • Complete technical specification documents with detailed steps taken to complete reporting requests, • Support the execution of all learning related audit control testing and support any operational audit initiatives, • Develop and complete quality assurance process for courses being deployed and for existing audit and company mandatory courses, • Gather course stakeholder dashboard requirements, plan dashboard delivery and work with the Legal Data Team to create dashboards, • Work with Data Team to complete audit reporting data pull requests and related technical specification documents, • Drive the execution of all learning related audit control testing and support any operational audit initiatives, • Complete quality assurance on dashboards for functionality and data integrity, • Manage course audit and audit reporting requests, • Work with Legal Data, People Operations, Engineering and People Insights teams to complete reporting projects or troubleshooting, • Participate in assigned XFN Teams and work with Legal Data, People Operations, Engineering (Eng), People Insights, and team reporting, • Execute Legal Learning Dashboard strategy for Managers, Legal Stakeholders and XFN partners, • Track and report course key metrics and performance measures to key stakeholder as required, • Complete weekly project updates on Ops P3 (Smartsheets)., • Validate Operations dashboard with Legal Data Team, • Lead Reporting & Quality Analyst, • Review and sign off on ad-hoc report requests Minimum Qualifications • Bachelor’s degree or 7 years of related experience, • 5+ Years analytical and data reporting experience, • 3+ years of leading a team, • 3+ years of dashboard development experience, • Strong experience with Learning Management Systems, Google cloud applications, and Microsoft Office, • Solid analytical and data reporting experience, • Experience working cross-functionally with various seniority levels and teams, • Strong and effective in written, verbal, and presentation skills, • Excellent Excel experience (VLookups, Pivot Table, Formulas, Macros, etc), • Standard procedure and process documentation Preferred Qualifications • 5+ Cornerstone (CSOD) LMS Administrator experience, • Experience in Learning & Development, Legal Training Operations, or HR / Human Capital Consulting, • Experience working with or in support of global, inclusive, and diverse communities, • Experience using Salesforce Thanks, Sanjeet Singh Khokhar, Yellow Dolphin LLC, 21071 Alberta Ter, Sterling VA, USA Ph. +1 703-349-6871.

Job DescriptionDescription: Who We Are Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. Job Overview Our Business Systems Team is looking to hire a general Salesforce Administrator in Bengaluru, India. The Administrator will support internal and external users on the Salesforce platform and other integrated systems. We believe best-ever experiences start from the inside out - so this means we’re looking for an approachable, friendly team player. Responsibilities • Manage incoming ticket requests from internal users, • Provide real-time support for issues relating to Salesforce and other integrated systems, • Assist with break/fix requests, • Assist in system testing to ensure enhancements work properly, • Handle ad hoc report & dashboard requests, • Contribute to adoption by improving the user experience through standardization, documentation, training, and ongoing usability improvement initiatives, • Collaborate with internal teams to understand their needs and develop Salesforce solutions for them, • Use tools such as DataLoader, Workbench, & Excel for data scrubbing, manipulation, and inserting new records, • Maintain and customize objects, record types, page layouts, fields, flows, approval processes, profiles, roles, security settings, sharing, validation rules, and alerts, • Leverage declarative tools to enhance system configurations while adhering to best practicesRequirements:Requirements, • 2+ years of Salesforce experience + Salesforce Certified Platform Administrator certification, required, • Bachelor's degree or equivalent work experience, • Understands the Salesforce database structure & best practices, • Takes initiative and delivers results with minimal supervision, • Strong business acumen, technical aptitude, analytical skills, & attention to detail, • An excellent communicator who is efficient and effective with customers and colleagues via web conferences, email, and in-person across roles and varying skill setsPreferred Qualifications:, • Salesforce Ecosystem Tools: CPQ, Lightning, Service Cloud,Experience Cloud, Pardot, • Workflow & Automation Platforms: Zapier, Formstack, Jotform, • Document & e-Signature Tools: Dropbox Sign, PandaDocs, Box, Docusign, Adobe Sign, • Technical Salesforce Utilities: Salesforce Workbench, DataLoader, APEX, or similar development/debugging tools Scale Computing is an equal-opportunity employer. The final candidates will be subject to a pre-employment background check.

Job Description We are helping our client find a Sales Operations Administrator to support its Business Development and Sales teams in executing day-to-day operations and ensuring smooth coordination across departments. In this role, you'll collaborate with cross-functional teams to manage contracts, invoices, and payments, while also helping organize events, conferences, and logistics that bring the company's work to life. The ideal candidate is highly organized, detail-oriented, and comfortable working across multiple teams to keep processes running smoothly. As a Sales Operations Administrator, you'll: • Support sales operations by coordinating with Business Development Managers (BDMs) on daily sales initiatives and partner activities., • Work with procurement, legal, and finance to prepare, process, and track contracts, purchase orders, and invoices., • Monitor contract administration, ensuring agreements, terms, and conditions are current and compliant., • Track and coordinate payments, renewals, and compliance milestones., • Assist in organizing events, trade shows, and conferences, including logistics, vendor coordination, and materials preparation., • Maintain accurate internal sales documentation and databases for reporting and team visibility., • 2–4 years of experience in sales operations, administrative support, or procurement coordination, ideally in a tech or engineering environment., • Bachelor’s degree in business administration, Marketing, Communications, or a related field., • Highly organized with excellent attention to detail and accuracy., • Pre-tax commuter benefits, • Employer Subsidized healthcare benefits, • Flexible Spending Account for healthcare-related costs, • Employer covers all costs for short and long-term disability and life insurance, • 401k package, • PTOs, • Sick Days

Job Description Woundlocal is seeking a hands-on System Administrator to join our dynamic team. This role is crucial in managing and supporting our companies' IT infrastructure, including Apple device fleet, office software, and network infrastructure. This role is ideal for a proactive problem-solver who enjoys owning systems end-to-end and improving security, reliability, and user experience. You will work closely with a team of software developers and our product manager to support the broader company. This is an onsite based position in Boerne. MORE INFO The medical practice operates under 4 brands: • Woundlocal, a mobile advanced wound care clinic serving patients throughout the state of Texas., • DMElocal, a DME distributor serving patients throughout the state of Texas., • Mindi, a nationwide telehealth platform, sales channel, scheduler, and payment processor. Key Responsibilities • Administer Microsoft 365 services including Exchange Online, Teams, SharePoint/OneDrive, and licensing, • Manage Microsoft Entra ID (user accounts, groups, MFA, conditional access policies), • Administer Jamf for macOS/iOS device onboarding, compliance, patching, and policy management, • Manage and maintain Ubiquiti network infrastructure (firewalls, switches, wireless access points), • Monitor network health, performance, and security, • Maintain secure remote access configurations (VPN, MFA enforcement), • Configure and troubleshoot Zoom Workplace, Salesforce, and mail domain integrations (GoDaddy/M365), • Support Azure subscriptions and related services, • Provide end-user support for macOS systems, laptops, access issues, and escalations, • Manage user and device onboarding/offboarding with least-privilege enforcement, • Maintain system documentation, SOPs, and operational runbooks, • Maintain backups and basic recovery procedures, • Troubleshoot infrastructure and application issues; escalate when appropriate Requirements • 3+ years of systems administration experience, • Strong experience administrering Microsoft 365, • Experience manageing Entra ID, MFA, and conditional access, • Hands-on Jamf administration experience, • Experience managing Ubiquiti network infrastructure, • Strong troubleshooting skills across macOS environments, • Ability to work onsite in Boerne Preferred Qualifications • Azure administration experience, • Salesforce administration familiarity, • Experience writing documentation, runbooks, and SOPs Why this job is AWESOME: Join us and you will see, we don’t do things like everyone else. We are the newest and fastest-growing in popularity for online healthcare. It’s no secret how we're accomplishing this… it’s our incredible team members and the culture we’re building! If you are looking for an amazing place to work, grow, learn, and have a blast - this is it. • Great team! We spend a ton of time hiring and training the best people., • Great pay! We pay well and your pay scales based on performance., • 100 % employer covered: Health, Dental, & vision, • PTO and Sick days, • Opportunities for advancement, • No less than 40 hours per week, • Monday to Friday; occasional weekends

Job Description Location: Remote (Texas preferred) About Us Health Admins is a leading third-party administrator in the healthcare space. Our Vision is to radically improve the way individuals interact with the healthcare system. We are committed to providing innovative and efficient health care solutions to our clients, ensuring they receive the best possible care and service. Our team is currently seeking a highly skilled and experienced Financial Systems Accountant to join our dynamic team. What We Are Looking For Our ideal candidate will play a crucial role in managing our financial environment, optimizing its performance, and driving continuous improvements to support our business goals and enhance our service delivery. Every Team Member is Driven by a Commitment to Live out These Values: * Be Authentic: Be true and honest * Be Helpful: Pitch in and help * Be Innovative: Seek & embrace innovation * Be Accountable: Do what you say you are going to Employees are expected to embrace our core values by being “A Hero in Action.” These values lay the foundation for the way we engage with each other and with our clients. They form the guardrails for our decision making and approach to problem solving. Summary/Objective: Health Admins administers healthcare sharing programs and third-party administration services across multiple entities, serving approximately 150,000 lives. The financial operations span five interconnected systems: Enrollment 123, Salesforce, QuickBooks, Merchant Processors, and Escrow accounts. The Financial Systems & Operations Specialist is responsible for executing the company’s core financial operations and developing deep expertise in the systems, data flows, and business processes that support them. This role sits at the intersection of business analysis, financial analysis, and operations—reconciling data across systems, investigating discrepancies, translating financial policies into system requirements, and ensuring the processes that move money through the organization work correctly end-to-end. Today, each system operates in relative isolation and process changes happen without structured notification. This role bridges those gaps by becoming the subject-matter expert on how financial data moves across systems, validating that controls are functioning, and clearly communicating changes to the teams that depend on accurate financial operations. Key Responsibilities: 1. Ownership Mapping & Process Documentation Document and maintain clear accountability for every step of the payment lifecycle, from initiation through bank reconciliation. * Map and formally document who is accountable for each segment of the payment journey across all systems and teams. * Identify gaps where no named owner exists and work with the Operations and Finance to resolve ambiguity. 2. Policy-to-System Translation & Change Management Translate complex financial rules into actionable system requirements and serve as the communication bridge between Finance, Operations, and IT. * Partner with the Financial Controller to document governing policies (contribution-to-coverage eligibility, escrow governance, revenue recognition, exception authority, delinquency and reinstatement rules) and convert each into clear If/Then logic. * Own the validation loop: when a process or system change is deployed, verify it operates as designed through structured testing and parallel runs. When it breaks, diagnose the root cause and re-validate. * Serve as the primary change communication point. When a financial process, policy, or system behavior changes, deliver clear, timely, written updates to Enrollment Admin, Member Services, Account Management, and IT/vCIO on what changed, why, and what it means for their workflows. * Maintain a change log for all financial process and policy updates. No change goes live without documented notification to affected teams. 3. Cross-System Reconciliation & Analysis Execute monthly reconciliation processes across all financial systems, investigate variances, and produce analytical reporting. * Perform monthly three-way matches between merchant processors, escrow bank accounts, and the member database. * Build and maintain the full reconciliation chain: merchant settlements to escrow deposits, escrow to E123 recorded payments, E123 to Salesforce coverage eligibility, Salesforce claims payments to escrow disbursements, and fee draws to earned payments. * Investigate and resolve cross-system variances before they impact members or account managers. * Produce monthly reconciliation reporting with exception detail, trend analysis, and root-cause summaries for leadership review. 4. Payment Integrity & Leak Detection Proactively audit financial systems to identify payment failures and billing anomalies that create financial exposure. * Replace the current manual monitoring with a structured audit process that catches never-initiated payments, declined payments, and reposting anomalies. * Track and escalate recurring payment failures, including known failure modes where declined recurring payments are removed and members default to one-time payments without re-enabling recurring billing. * Own group billing reconciliation and decline detection for current and new clients, ensuring failures are caught in real time rather than surfaced months later. * Develop and maintain dashboards or reporting views that surface payment integrity risks on a weekly cadence. 5. Revenue Validation Ensure administrative fee draws are calculated against settled, stable payment data and flag variances before they flow into financial reporting. * Validate that fee draw calculations use settled payment data rather than figures affected by E123 reposting or in-flight transactions. * Support the Financial Controller in operationalizing the revenue recognition policy. * Flag and investigate any fee draw variances, providing supporting data and analysis to Finance before reporting deadlines. 6. Escrow Operations & Governance Execute day-to-day escrow account operations while maintaining fiduciary controls and proper segregation of duties. * Maintain the escrow subledger and execute treasury operations for member funds across all entities. * Monitor and reconcile dual bank account activity for current and new clients. Ensure monthly transfers are timely and accurate. * Enforce established governance controls and authorized fee-draw workflows, escalating exceptions to the Financial Controller. 7. Decline Management & Payment Resolution Own the full decline lifecycle as a structured, data-driven process—from detection through resolution. * Manage the complete decline lifecycle: detection, member and group notification, retry coordination, and escalation to Account Management only after resolution attempts are exhausted. * Enforce client-specific payment method policies (e.g., ACH-only) and flag any exceptions for leadership review. * Analyze decline patterns to identify systemic issues versus one-off failures, and recommend process or system improvements to reduce recurrence. 8. System Change Review & IT Guardrails Serve as the financial operations reviewer for system updates that touch payment or escrow data flows. * Review proposed system changes for financial and operational impact before deployment. System releases affecting financial data should include this role's documented review as part of the deployment process. * Define pre-deployment verification and circuit-breaker requirements to prevent cascading failures across interdependent systems. * Participate in IT release planning and QA cycles for any changes touching the payment lifecycle. 9. New Client Financial Onboarding Define and execute the financial readiness requirements that must be met before any new client goes live. * Produce and maintain a financial readiness checklist covering merchant processor configuration, escrow account setup, E123 billing period creation, and bank account verification. * Validate that all financial systems are correctly configured for a new client before the first payment cycle runs. 10. Exception Management & Escalation Execute and standardize the approval process for high-dollar write-offs, refunds, retroactive reinstatements, and priority reimbursements. * Execute exception decisions within defined authority levels and escalate above-threshold items to the Financial Controller with supporting analysis. * Own the escalation path for high-priority reimbursements outside the standard monthly cycle, plus proactive exception reporting to identify overdue activities before members are impacted. * Serve as the primary liaison to Account Management for payment-related member escalations, maintaining a formal handoff protocol. Required Qualifications: * 3–5 years of experience in financial operations, systems reconciliation, or business/financial analysis in a multi-entity or multi-system environment. * Demonstrated ability to work across multiple interconnected systems (ERP, CRM, merchant processing, claims/eligibility platforms) and synthesize data across them. * Experience performing reconciliation processes, controls documentation, and exception reporting across complex financial workflows. * Track record of translating business and financial requirements into clear system specifications and working collaboratively with technical teams. * Strong analytical skills with the ability to investigate variances, identify root causes, and communicate findings clearly to both technical and non-technical stakeholders. * Familiarity with electronic payment methods and settlement processes (ACH, credit card, merchant processing). * Advanced Excel proficiency (lookups, pivots, conditional logic, data validation). SQL or BI tool experience is a plus. * Bachelor’s degree in Accounting, Finance, Business Administration, Information Systems, or a related field. Preferred Qualifications: * Healthcare payer, TPA, health plan, or health share administration experience. * Experience with Salesforce in a financial, eligibility, or operational context. * Familiarity with E123 or similar enrollment and billing platforms. * Experience building reconciliation frameworks or controls documentation from scratch. * Background reviewing IT deployments for financial or operational impact before go-live. * Deep knowledge of payment settlement cycles, decline handling, retry logic, and payment method enforcement. * Background in data analysis, business analysis, or process improvement methodologies. * Prior involvement in PE-backed organizations, sell-side readiness, or new client financial onboarding. * CPA, CPA-track, or other relevant certification preferred but not required. What We Offer * Competitive salary and benefits package * Dynamic and innovative work environment * Opportunities for professional growth and development * Remote work flexibility Equal Opportunity Statement We are deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro diversity, disability, age or veteran status, or any other non-merit based or legally protected grounds. We are committed to providing reasonable accommodation to qualified individuals with disabilities in the employment application process.

Job DescriptionWho is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The impact you will have The Business Technology team is composed of passionate technologists who are fully engaged in delivering the best products that help teams deliver their best work. We are focused on reducing friction and getting the most value from solutions to enhance outcomes. We want to expand our Business Technology landscape to manage more systems in a predictable way that accounts for scalability, resilience, and performance. This includes maintaining our internal applications and developing new applications that will help us support the growth of the business. This role is a critical component in our transition to a dynamic, modern financial infrastructure. You will be instrumental in architecting and maintaining the critical data flow between our Pigment (FP&A) platform and our ERP (NetSuite). You will also serve as the global IT system owner of Pigment, Aptitude, ADP, Carta ensuring end-to-end data accuracy, process integrity, and alignment with Sonar’s business objectives. This role is instrumental in enabling dynamic rolling forecasts, strategic headcount planning, and real-time, data-driven decision-making for executive leadership. Your contributions will directly enhance business agility, reduce forecasting cycle times, and significantly improve forecast accuracy. You will be responsible for ensuring robust data governance and compliance across the integrated ecosystem, empowering our Finance, People, and Business Operations teams to make confident, insight-driven decisions. Additionally, you will play a key role in shaping the financial systems roadmap, identifying opportunities to optimize automation, streamline processes, and adopt new capabilities that scale with Sonars growth.On a daily basis, you will • Serving as the primary technical owner and solution architect for the Pigment platform, managing its configuration, security, governance, and overall performance., • Designing, implementing, and maintaining advanced FP&A models within Pigment, including driver-based revenue/OpEx models, 18-month rolling forecasts, and complex multi-currency scenario analysis., • Developing and configuring Pigment applications for Headcount Planning, OpEx Budgeting, and Corporate FP&A (P&L, Cash Flow), ensuring alignment between financial and workforce plans., • Creating and optimizing workflows, automation, and governance controls (e.g., version control, budget lock capabilities, multi-level approvals) within Pigment to facilitate collaborative planning., • Building high-impact, self-service dashboards and management reports within Pigment to enable real-time variance analysis (Actuals vs. Forecast/Budget) for business leaders., • Architecting and implementing robust, automated data feeds to ensure the timely and accurate synchronization of GL Actuals, Chart of Accounts, and FX Rates from NetSuite to Pigment using SuiteScript, RESTlet, and/or native API connectors., • Developing, implementing, and troubleshooting technical API integrations between Pigment and other critical source systems, including BambooHR (HRIS) and Lever (ATS), to power integrated workforce planning., • Designing, building, and maintaining custom NetSuite solutions and automations using SuiteScript (1.0 & 2.X), JavaScript, SuiteFlow, and SuiteTalk to support integration requirements, data quality, and compliance mandates., • Leading and executing data migrations, transformations, and data quality assurance tasks across the entire integrated ecosystem., • Collaborating with Security, Compliance, and Finance teams to ensure data integrity, access control, and adherence to internal audit standards across all integrations., • Supporting the day-to-day administration, configuration, and maintenance of our NetSuite instance, ensuring stability, security, and scalability as the system of record for financial actuals., • Supporting and maintaining core NetSuite functionality, demonstrating strong knowledge of modules such as ARM, FAM, EBP, Multi-book, Intercompany, and P2P workflows., • Leading and documenting change management processes for both NetSuite and Pigment, including implementation and impact assessments., • Evaluating and communicating ITGC (IT General Controls) gaps in coordination with internal controls and third-party assessments, ensuring compliance with Sarbanes-Oxley (SOX) requirements across all financial systems.The skills you will demonstrate, • Mandatory EPM/FP&A Expertise: 5+ years of direct, hands-on experience as an Administrator, Architect, or Model Builder for a modern Enterprise Performance Management (EPM) platform (Pigment, Anaplan, Adaptive Planning, or OneStream)., • NetSuite Expertise (Mandatory): 5+ years of administration and operational support for Oracle NetSuite, preferably in a multi-national environment. NetSuite Administrator Certificate is a plus., • Additional Expertise: Multiple years of administration and operational support for one or more of the following products: ADP (payroll and workforce data integrations), Aptitude, FloQast, Carta., • Expertise with NetSuite's development tools (SuiteScript 1.0/2.0, SuiteTalk, RESTlet APIs) for complex data extraction, transformation, and custom system integration., • Deep, practical understanding of API design and data governance principles for synchronizing ERP and EPM platforms., • Financial Modeling Acumen: Deep functional knowledge of FP&A principles, including driver-based budgeting, rolling forecasts, variance analysis, and the technical ability to translate complex financial logic into system models., • Compliance & Audit: Demonstrated experience in designing, implementing, and enforcing internal controls (ITGC) to meet Sarbanes-Oxley (SOX) audit requirements across integrated financial systems., • Experience integrating specific third-party tools mentioned in our ecosystem (BambooHR, ADP, Lever, Salesforce CPQ, Stripe, Aptitude) with either NetSuite or the EPM platform., • Experience working within a SaaS or product-led organization where financial systems are tightly coupled with operational and HR data flows., • Bachelor’s degree in Information Technology, Business Administration, or a related field., • Certifications such as NetSuite Administrator or Pigment Model Builder are a plus., • Exceptional analytical, strategic thinking, and problem-solving abilities, particularly in troubleshooting complex financial models and data integration issues., • Highly autonomous and pragmatic, comfortable in dealing with change and complexity inherent in a fast-growth environment., • Strong decision-making skills, with the ability to prioritize tasks and manage concurrent projects effectively., • Self-confident enough to challenge the status quo as well as to receive and give feedback to improve the team and yourself., • Excellent communication skills for both technical and non-technical audiences; fluent in English, written and verbal., • Preferring to work in a team, share information, and collaborate cross-functionally to deliver high-quality solutions., • Leadership: Taking the initiative and demonstrating your ability to lead a subject from beginning to end., • Valuing “done” over “perfect”, while continuously looking for ways to improve processes and deliver measurable impact.Benefits of Working with Sonar:, • Flexible comprehensive employee benefit package that is 90% paid by the company., • We encourage usage of our robust time-off allocations., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities.

Requirements: 5 years as a Business Analyst on Technology projects 2 years of experience as a Salesforce Administrator Experience administrating Salesforce Sales Cloud Strong quantitative and analytical thinking skills Excellent customer service and oral/written communications skills If you have the

Job postings are removed from advertising at.Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment.If you are a current Austin Community College employee, please click this link to apply th

The Senior Data Analyst leads the end-to-end data lifecycle—from designing complex queries to presenting predictive insights to executives.They are responsible for identifying trends that drive revenue, optimizing operational efficiency, and mentoring junior team members.PRINCIPAL DUTIES & RESPONS

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Salesforce config: formula fields, validation, alerts. Salesforce Developer/Admin Certification. The developer will be responsible for full-stack application development with a primary focus on Salesforce customization, integration, and administration.

Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives.Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational unit

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Our global client is searching for a seasoned and experienced Senior Project Manager.The Senior Project Manager is responsible for the successful delivery of large-scale client engagements and/or multiple smaller engagements across multiple accounts.This will include establishing a consistent delive

Title: Project Manager (Non-IT) - Junior Location: Austin, TX (Onsite) 12 Months Contract THE ROLE: As a Hardware Program Management Assistant, you will support the prototype board & hardware production & distribution process.You will be responsible for ensuring hardware deliveries to adhere to exec

Provides reception and clerical assistance for the efficient operation of the department.Experience using Microsoft Office to include Word, and Excel.Effective organization, communication, and interpersonal skills.Ability to follow written instructions.Ability to operate a multi-line phone system.Ex

A globally leading consumer device company headquartered in Austin,TX is looking for the.MT/QE Evaluations Project Manager.Support the design, execution, and analysis of evaluation frameworks for MT (Machine Translation) and QE (Quality Estimation) Models.Ensure statistically sound evaluations, high

Primary Skills: Payroll Expertise (Expert), Project Management (Advanced), Excel (Advanced), Bilingual Spanish/Portuguese (Intermediate), ADP Cloud Pay (Knowledgeable).Duration: 9+ Months (Possible Extension).Pay Range: $35 - $40 per hour on W2.We are seeking an experienced Payroll Project Manager

TEPRI is seeking a Project Manager to manage a portfolio of energy projects and provide technical support to stakeholders to develop and deploy affordable, reliable, and clean energy solutions in priority geographies.This role will manage a major new initiative to advance energy solutions, primarily

Allied Consultants, Inc is a proudly Austin based firm with over 34 years of experience delivering top-tier technical and business professionals within Texas State Agencies.We are currently seeking an experience.Candidates must be local to Austin, TX**.Review, analyze, and evaluate business systems

Green Lion Search Group is partnering with a well-funded, early-stage data center developer based in Austin to find their next key hire.This company has institutional infrastructure backing, secured utility power, and active development sites.As one of the first analyst-level hires, you'll work day-

Mechanical Construction Project Manager – Commercial Projects.Mechanical Construction Project Manager.This role is responsible for managing project budgets, schedules, subcontractors, and client relationships while ensuring projects are delivered safely, on time, and within scope.Manage mechanical

Job Title: Business Process Analyst.Location: Austin, TX (Hybrid- 3 days remote with 2 days (Mondays and Thursdays) onsite).Duration: 4 Months+ (extension possible).Required progressive experience in a Business data analyst role or similar strategic capacity, with a strong emphasis on enterprise-lev

Senior Project Manager – Mechanical Construction.This Senior Project Manager – Mechanical Construction role is a key leadership position responsible for delivering large, complex commercial projects while driving financial performance, client satisfaction, and team development.The ideal candidat

Project Manager Business Analyst - Data & Reporting, Master Data Management.Austin, TX / Cupertino, CA(Onsite).Please review the job description below and contact me ASAP if you are interested.Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) p

Project Manager for Austin, TX.Scott Humphrey has partnered with a large and reputable general contractor to assist in finding a Project Manager for their headquarters in Austin, Texas.As a Project Manager, you will be an integral part of a team that oversees the construction of large commercial and

Project Managers at Hart InterCivic are highly motivated "self-starters" who are enthusiastic about providing exceptional customer service.Working with other members of the Professional Services and Operations teams, the Project Manager directs activity, solves problems, and develops lasti

Project Manager – Beer & Beverage Marketing.Taphandles – Full-time – In-Person – Austin, TX.Taphandles is a high-energy, highly collaborative family business.We design and manufacture highly customized tap handles and beer towers/fonts for the beer and beverage industry.With operations i

This is with a growing semiconductor company from Japan working fully onsite.They have several other offices in the US, and this is a newly created role for their new office in Austin, TX.Base Salary: $50,000-$65,000 (non-exempt; eligible for overtime pay).Provide general office support including ma

Environment Ownership: Serve as the designated administrator for the FedRAMP boundary, managing a high-trust environment isolated from commercial production. IT Site Lead & Systems Administrator. Collaborate with senior system administrators and other IT team members on business critical project

TalentWealth Recruiting, a boutique financial services recruiting firm, is recruiting for an exciting opportunity.An independent Registered Investment Advisor located in Austin, TX is hiring an Administrative Assistant on their growing team.This position is 100% in-office Monday-Thursday and remote

Location: Austin, TX 78751 (Hybrid, 2 days remote with Onsite on Tuesdays, Wednesdays, and Thursdays).Duration: 4 months Contract with possibility to extension.Candidate will support the State Health Analytics Reporting Platform (SHARP) by working as a Business Analyst (BA) on a project which will e

We have an exciting CADD Support Analyst opportunity with a state agency in Austin, TX.This role will provide operation, management, and support for computer aided design and drafting applications ("CADD"), roadway design applications, imagery (e.D imaging support), civil design, modeling

Must be a US Citizen or US Permanent Resident.The Project Manager will be responsible for managing and coordinating substation and transmission line projects.The role consists of directing and overseeing all activities performed by internal and external resources related to cost estimating, property

Manage and maintain opportunity data in Salesforce CRM to ensure accurate tracking of due dates, value, scope, and segment to inform decision-making and drive strategic alignment.

Harbor Health is looking for skilled Medical Assistants (MAs) to become a member of our team.Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish.Join