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Pay: $26.44 - $28.85/hour (During the temp-to-hire period, you will receive Accrued Paid Sick Leave. Once hired by our client, a full benefits package will be offered.) Schedule: Monday – Friday, 9:00 am – 6:00 pm, 1-hour unpaid meal break Company/Position Overview: Our client, a national, multidisciplinary forensic firm, is seeking a temp-to-hire Administrative Assistant to join their Administrative Team of 14. The Administrative Assistant needs to have a proven track record of supporting busy, fast paced teams. The Administrative Assistant must have strong computer skills, active listening skills, and attention to detail to be successful in this position. This is an exciting newly created position due to growth that is 100% in office in Glendale. Candidates with a background as a paralegal are encouraged to apply. Administrative Assistant Job Duties: • Perform conflict checks and data entry work in NetSuite (case management software), • Proofread and format documents, • Organize and file case materials, • Back up to the Front Desk Administrator in answering a multi-line phone system, directing callers to appropriate personnel, • Work on special projects as assigned Qualifications: • High School diploma required; Bachelors degree preferred, • 3+ years of administrative experience; law office experience is a strong plus, • Highly proficient in Microsoft Office Suite, • Experience with a ticketing and/or case management system (e.g., NetSuite, Salesforce, etc.), • Ability to maintain a high degree of professionalism, • Excellent phone, organizational, and file management skills, • Active listening skills and strong attention to detail, • Ability to work independently and as part of a collaborative team, • Able to handle confidential information, • Ability to pass a criminal and drug screening J. Kent Staffing is an Equal Opportunity Employer.

IEM is seeking a highly experienced Senior Salesforce Administrator to lead the optimization and strategic evolution of our Salesforce environment. Mentor junior administrators and developers, provide technical guidance, conduct code reviews, and foster a culture of continuous improvement. Salesforc

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at ___ and connect with our passionate community on our ___. As a Senior Customer Success Manager, Texas, you will lead high-level strategic partnerships across major school districts in the state to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a Texas market expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts within the unique Texas educational landscape. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption. This role is regional, meaning you should live in Texas and bring extensive experience in Texas EdTech (handling large ISDs and understanding TEA/SBOE dynamics) to be considered for this role. In this role, you will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: * Portfolio Growth and Retention: You will manage a multimillion dollar portfolio while maintaining a Net Revenue Retention (NRR) rate above target through strategic price increases and seat expansion. * Product Adoption: You will drive active usage across your districts by delivering high-impact training and implementation strategies and creating compelling support materials, such as tutorials and one-pagers, that ensure implementation is scalable and our tools become essential to daily teacher workflows. * Churn Mitigation: You will identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds, specifically focusing on a 90 day action plan for high-stakes renewals. * Strategic Relationship Management: You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. * Leadership and Mentorship: You will scale our collective impact by contributing high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings, and mentoring junior team members to elevate the entire regional organization. * Key Metrics of Success * Revenue Retention (GRR, NRR) * Churn Rate * Pilot conversion * Expansion Growth * Operational Excellence To be successful in this role, you’ll bring the following skills and competencies: * Ownership Mentality: You take full responsibility for your portfolio, working with a high degree of urgency and a bias toward action. * Commercial Fluency: You are comfortable leading complex financial negotiations, including discussing contraction risks, pricing adjustments, and expansion opportunities. * Relationship-Driven: You build deep trust with teachers and district leaders alike. * Team Selling Approach: You operate as the "CEO of your accounts," proactively identifying internal resources and mobilizing cross-functional partners to deliver without waiting to be asked. * Consultative Stakeholder Management: You guide district leaders toward the right solution rather than simply reacting to requests. You bring a prescriptive point of view while ensuring the customer feels heard and valued. * Texas K-12 Expertise: You possess a deep understanding of the Texas educational landscape. * Strategic Problem Solving: You can balance long-term account health with the immediate pressures of a fast-paced renewal season. Required * 5 - 8 years of experience as an individual contributor managing enterprise or strategic accounts in a SaaS environment. * A proven track record of meeting GRR and NRR and retention targets. * Demonstrated experience leading commercial conversations around renewals, expansion, and pricing * Comfortable navigating complex, multi-stakeholder organizations and building relationships at the executive level. * Technically proficient in Salesforce or a comparable CRM. * Willingness to travel within the state as needed to support district relationships (30%). Preferred * Background in education as a former teacher, coach, or school administrator, a plus Why Join Us? * Work on cutting-edge AI technology that directly impacts educators and students. * Join a mission-driven team passionate about making education more efficient and equitable. * Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: * Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. * Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. * Every employee is offered generous stock options, vested over 4 years. * 401k match & monthly wellness stipend. Our Values: * Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. * Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. * Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. * Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. * Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. * Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. * Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

As Marqeta's Product Manager for Business Systems, you'll lead the vision and development of our Salesforce platform, working closely with teams across Sales, Legal, Risk, Compliance, and Customer Support. You'll create a roadmap that streamlines processes, boosts productivity, and takes advantage of AI-powered features to make life easier for both our internal teams and customers. You'll also evaluate solutions both within and outside Salesforce, while partnering with our data teams to keep everything organized and accurate. We're looking for someone who loves working with people at all levels and can translate complex technical concepts into simple terms. You'll balance day-to-day maintenance with exciting new projects, keep our documentation up to date, and work with engineers to implement smart solutions using agile practices. Your work will have real impact—improving customer experiences, supporting company-wide goals, and helping our teams work more efficiently. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Contribute to the development and execute key features on the Business Systems Roadmap in partnership with EM and other Product Managers., • Innovate, automate and define scalable solutions with a focus on exceptional external customer experience, internal user experience and data integrity, • Collaborate with the Salesforce engineering team to write detailed user stories and functional requirements., • Partner with internal operations teams (GTM, Risk, Finance, Risk and Cardholder support) to ensure systems are compliant, • Participate in daily standups and perform stakeholder demos Who You Are • 3+ years of product management experience, with demonstrated ability to own product vision, build strategic roadmaps, and drive execution from concept to delivery, • Hands-on experience with Salesforce Service Cloud and Community Portals, including strong working knowledge of Salesforce objects, data models, relationships, and configuration best practices, • Proven track record managing complex, multi-phase projects in Agile/Scrum environments, with ability to balance competing priorities and deliver iterative value, • Experience designing and implementing integrations between Salesforce and other SaaS platforms, understanding API connections, data flows, and system dependencies, • Strong technical documentation and knowledge management skills, with ability to create and maintain clear documentation for stakeholders at all technical levels, • Excellent communication skills with ability to translate business requirements into technical solutions and explain complex concepts in simple, accessible terms Nice-To-Haves • Salesforce Administrator Certification, • Salesforce Service or Sales Cloud Consultant Certification, • Salesforce integrations experience Your Manager • Faraz Fazel - Lead Product Manager Typical Process • Application Submission, • Recruiter phone call, • Hiring manager video call, • Virtual “Onsite” consisting of 4, 45 min calls, • Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $80,900 - $101,100, • Premium: $87,500 - $121,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins., • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with., • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas., • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change., • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear., • You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Lantern is seeking a Salesforce Developer o join our healthcare technology team and help shape the future of our platform. In this role, you’ll play a vital role at Lantern in enhancing and scaling our Salesforce Health Cloud platform to support our members’ healthcare journeys. You will gather and translate business requirements into technical designs, build scalable solutions, and ensure our platform continues to support organizational goals. We’re looking for someone with deep Salesforce platform expertise—both declarative and programmatic, who proactively identify improvements, implements best practices, and collaborates with stakeholders across the organization. Location: Remote, USA Responsibilities • Design, develop, and maintain custom solutions using Apex, Lightning Web Components, Visualforce, and Salesforce APIs., • Configure declarative components (Flows, page layouts, record types, permission sets, assignment rules, reports, dashboards)., • Ensure scalable data model design aligned with business needs., • Build and maintain integrations using Mulesoft, REST/SOAP APIs, and 3rd-party systems., • Manage Health Cloud features, data models, and care management workflows., • Oversee sandbox strategy, deployments, and change management processes., • Perform system maintenance, including release management, cleanup, and performance optimization., • Troubleshoot issues and provide timely resolution., • Gather requirements and translate them into technical solutions aligned with Salesforce best practices., • Document technical designs, processes, and system configurations., • Provide user training and support, including managing support tickets., • Identify underutilized features or areas for optimization. Qualifications • A minimum of 3+ years of hands-on Salesforce development experience using Apex, Lightning Web Components, and Visualforce., • Strong understanding of Salesforce architecture, security model, and governor limits., • A minimum of 1+ years of experience with Salesforce integrations using REST/SOAP APIs., • A minimum of 1+ year of experience working with other 3rd-party APIs and system integrations. Preferred Skills: • Experience with CI/CD, version control, and automated deployment tools., • Experience with Salesforce Health Cloud (SFHC), • Demonstrated experience with declarative configuration, • Experience with Mulesoft Integrations Skills & Abilities • Excellent communication skills, able to translate complex concepts for non-technical stakeholders., • Strong problem-solving skills and the ability to diagnose and resolve issues efficiently., • High attention to detail and a commitment to maintaining data quality and platform integrity., • Deep understanding of how Salesforce supports business processes and CRM strategy. Education and certifications • Bachelor's degree in computer science, Information Systems, or related field., • Salesforce Platform Developer I, PDII (preferred)., • Salesforce Administrator or Health Cloud certification (preferred)., • MuleSoft Developer certification (preferred). Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • 401k with company match, • Flexible / Unlimited Paid Time Off, • Paid Parental Leave Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Millennium Systems International is an exciting and dynamic software company based in Parsippany, NJ and was founded in 1987 to provide the beauty and wellness industry with forward-thinking, powerful management software and vital tools. We’ve built a company based on revolutionary technology, outstanding support, and more importantly, a strong passion to educate salon and spa owners on how to sustain success. Our software is utilized in thousands of salons and spas in over 36 countries, processes billions of dollars in transactions per year and is used by hundreds of thousands of users. Millennium Systems International is honored to have been named one of New Jersey's Top Workplaces for 2021-2025! We are searching for a Salesforce Developer to complement our team. The interview process requires travel to the NJ office. Upon hire, this is a remote position. Primary Objectives: * New development projects, transforming current standards in a rapidly changing environment. * Develop Lightning Web Components for both internal and external (Salesforce Experience Cloud) including CSS and Javascript as necessary. * Create working configurations, customizations and integrations with current and future tools. * Strengthen Salesforce Instance(s) by working alongside MSI Salesforce Team to increase code coverage, resolve errors, increase proper tests and general development best practices. * Generate test cases and perform unit testing for new and fine-tuned applications/code * Identify and close gaps between current and new innovative solutions. * Optimize Salesforce as a mainstay, balancing business needs with complex technical solutions. * Collaborates with project managers and leadership for all projects involving company data. * Addresses data-related problems regarding systems integration, compatibility, and multiple-platform integration. * Acts as a leader and advocate of data management, clean code, including coaching, training, and career development to staff. * Develops and implements key components as needed to create testing criteria in order to guarantee the fidelity and performance of the system. * Document new processes and implementations to maintain a current and accurate view of the developed processes. Qualifications: * Bachelor’s Degree in Information Technology, Computer Science, Engineering, Other equivalent technical degrees, or equivalent work experience. * 3-5+ years’ experience maintaining, supporting, and developing in a Salesforce.com Org with day to day business requirements. * Proficiency with declarative Salesforce development, including but not limited to objects, workflows, process builders, lightning app builder, approval processes, visual flows, email alerts, communities * Experience with Sales Cloud development with Salesforce CPQ, Lightning Web Components (LWC), and Apex * Experience with Salesforce API and Web Services, API Integrations (REST and SOAP) * Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce.com * Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision. * Ability to recognize and recommend needed changes in user and operations procedures including participation in code reviews. * Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences. * Take initiative to recommend process improvements and demonstrate creative thinking * Knowledge and experience with Agile and DevOps methodologies * Experience with Salesforce Experience Cloud Strong Experience with the following is preferred but not required: * Salesforce Sales Cloud * Salesforce Revenue Cloud * Salesforce Service Cloud Salesforce Platform preferred certifications: * Salesforce Certified Administrator I * Salesforce Certified Platform Developer I * Salesforce JavaScript Developer I Medical, Dental, and Vision Benefits Your well-being is a priority! We offer subsidized Medical, Dental, and Vision plans, with coverage kicking in quickly. It's all about making sure you stay healthy, happy, and well-cared for. Life Insurance Peace of mind for you and your loved ones! We provide Life Insurance and Accidental Death & Dismemberment (AD&D). What’s even better? Millennium Systems International fully covers the entire cost, 100% on us! Long-Term and Short-Term Disability Insurance Stay secure no matter what life brings your way. Short-Term and Long-Term Disability insurance. And we’ve got your back, Millennium Systems International covers the full cost of Long-Term Disability at 100%. 401(k) Retirement Plan Plan for your future with confidence! You’ll be eligible to enroll in our robust 401(k) plan. When you do, you’ll enjoy a 100% match on up to 4% of your contributions, thanks to our Safe Harbor plan. It’s our way of helping you build a brighter tomorrow.

About us: Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability. The Role: We are seeking a Salesforce BA/Admin – Sales Cloud & Agentforce, for a project based assignment, to serve as a critical bridge between business stakeholders and the Salesforce platform, combining business analysis with hands-on configuration and administration. This is a dual-function, hands-on role focused on translating business requirements into scalable Salesforce solutions within Sales Cloud, while owning platform configuration, reporting, automation, and AI feature enablement. You will partner closely with Sales Operations, Sales Leadership, and Operations teams to drive visibility, efficiency, and data-driven decision-making across the organization. Key Responsibilities: Business Analysis • Translate business processes and questions into clearly defined Salesforce configurations, flows, and data models, • Facilitate requirements workshops and document user stories, acceptance criteria, and process flows Salesforce Administration & Configuration • Own day-to-day Salesforce administration — user management, profiles, roles, permission sets, and security model, • Configure and maintain Sales Cloud objects, fields, page layouts, record types, and validation rules, • Build and maintain automation using Flow Builder, process builder, and approval processes, • Manage sandbox environments, change sets, and deployment processes across dev, staging, and production, • Evaluate and manage AppExchange packages and managed package installations, • Support the Salesforce–ClientSpace integration currently in development (API-based trigger logic) Reporting & Analytics • Enable sales leadership and RevOps to self-serve data without heavy IT involvement, • Familiarity with CRM Analytics (Einstein Analytics / Tableau CRM) a strong plus Agentforce & AI Enablement • Enable and tune Einstein features including Lead Scoring, Opportunity Insights, and Activity Capture Platform Governance & Collaboration • Collaborate with the operations and sales functions and the broader technology organization, • Flag customizations that exceed declarative limits and coordinate handoffs to developers when needed, • Maintain platform documentation including data dictionary, process maps, and release notes, • Participate in release planning, sprint reviews, and stakeholder demos Requirements: • 5+ years hands-on Salesforce administration experience in a Sales Cloud environment, • Proven experience with Flow Builder, custom objects/fields, validation rules, and page layouts, • Hands-on Agentforce experience — building, configuring, and deploying AI agents in Sales Cloud, • Familiarity with Einstein features: Lead Scoring, Opportunity Insights, Activity Capture, • Comfortable working with prompt templates, agent actions, and grounding data for AI use cases, • Experience with sandbox management, change sets, and deployment processes, • Strong requirements-gathering skills — able to work directly with sales ops, sales leadership, and RevOps, • Self-directed; comfortable in a fast-moving, PE-backed environment with limited hand-holding, • Clear communicator who can translate technical constraints into business-friendly language, • Bachelor's degree in Business, Information Systems, Computer Science, or equivalent experience, • Availability to work in US CST/EST time zones Nice to have: • CRM Analytics (Einstein Analytics / Tableau CRM) hands-on experience, • Light Apex knowledge or experience coordinating developer handoffs when declarative limits are reached, • Experience with API-based CRM integrations (REST/JSON), • Background in PEO, HCM, or payroll industry, • Experience in a PE-backed, growth-stage technology organization *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR

Job Title: Senior Salesforce Developer Location: Remote, USA Clearance: Secret Clearance Type: Full-time, W2 About VivSoft: VivSoft is a mission-driven technology company specializing in Cloud, DevSecOps, Artificial Intelligence, and Digital Experience. We are a diverse team of innovators focused on creating open, scalable, and automated solutions that drive digital transformation in the federal space. Our work culture fosters collaboration, creativity, and continuous learning. Job Summary: We are seeking a Senior Salesforce Developer to support a U.S. Air Force enterprise modernization program. This role will design, develop, and integrate secure Salesforce solutions within a DoD cloud environment while ensuring compliance with Air Force cybersecurity and DevSecOps standards. The ideal candidate will bring strong Salesforce development expertise along with experience integrating enterprise systems and working within secure or regulated environments. Key Responsibilities: • Design and develop Salesforce solutions using Apex, Lightning Web Components (LWC), and declarative tools., • Lead integration efforts with external systems using REST and SOAP APIs., • Develop scalable Salesforce applications aligned with enterprise architecture standards., • Implement secure coding practices and ensure compliance with DoD cybersecurity requirements., • Support CI/CD pipelines and DevSecOps automation for Salesforce deployments., • Perform code reviews and provide technical mentorship to junior developers., • Troubleshoot and resolve production issues across Salesforce environments., • 7+ years of Salesforce development experience., • Strong expertise in Apex, Lightning Web Components (LWC), SOQL, integrations, and Salesforce DX., • Experience working in secure or regulated environments (DoD experience preferred)., • Experience working within Agile development environments and CI/CD pipelines., • Minimum of three active Salesforce certifications such as Salesforce Certified Platform Developer I, Salesforce Certified Administrator, Salesforce Certified App Builder, Salesforce Certified Platform Developer II, Salesforce Certified Integration Architect, or Salesforce Certified Application Architect., • Experience supporting federal or DoD programs., • Experience integrating Salesforce with enterprise platforms and external systems., • Comprehensive Medical, Dental, and Vision Plans (Healthcare benefits are 100% employer-paid for employees only), • Life Insurance, • Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays), • 401K Retirement Plan with employer match, • Professional Development Training Reimbursement, • Flexible/remote work schedules.

Posting Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual contributor who partners with business stakeholders, product owners, and engineering teams to deliver effective, high quality technical solutions. This role plays a critical part across the Software Development Life Cycle (SDLC), translating complex business needs into clear, actionable technical requirements while ensuring feasibility, quality, and user advocacy. The Senior Technical Analyst operates with a high degree of autonomy, applies deep system and process knowledge, and serves as a trusted advisor on solution design, impact analysis, and delivery execution-without direct people or delivery ownership. Job Description and Requirements Key Responsibilities * Activelyparticipatein the Software Development Life Cycle (SDLC) across requirements gathering, analysis, testing, and release activities for medium tohighly complexinitiatives. * Elicit, analyze, and document business and technical requirements, translating stakeholder needs into clear, actionable specifications for development teams. * Develop andmaintaina deep understanding of business processes, systems, and how technical solutions enable internal and external stakeholders. * Apply strong critical thinking and problem-solving skills to evaluate options, assess tradeoffs, and recommend well-reasonedsolutions. * Analyze the organizational, system, and processimpactsof proposed solutions,identifyingrisks, dependencies, and downstream effects. * Identifychange impacts associated with proposed solutions and support effective adoption by proactively surfacing risks and considerations. * Coordinate and support system testing and user acceptance testing (UAT),validatingthat delivered solutions meet defined requirements and quality standards prior to release. * Build andmaintainstrong working relationships with stakeholders through clear communication, expectation setting, and ongoing collaboration. * Create andmaintaintechnical documentation, process flows, and reference materials to support implementation, troubleshooting, and future enhancements. * Serve as a subject matter expert for supported systems and domains, providing guidance and informal mentorship to peers as needed. Qualifications * Business Analyst certification or equivalent coursework. * Experience working in an Agile environment. * At least three years working with the Salesforce platform as a business analyst, system administrator, or super user. * At least two years supporting anorganizationlarger than 250 employees in a business analyst capacity. * Experience documenting and presenting visualizations that describe complex processes appropriately for the intended audience. * Comprehensive knowledge of the Salesforce platform's core features including Sales, Service, and Flow. * Experience in closely partnering with business stakeholders to learn business processes, propose changes as per industry standards and best practices, andidentifysolutions to enable, simplify, transform & innovate the systems and process flows. * Excellent communication skills and ability to translate functional requirements into technical specifications, and technical requirements into business specifications for stakeholders. * Detail-oriented, curious, self-starter withabilityto work both independently and in a team environment. * Experience with ITGC, ITCM, and ITILpreferred but not required. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $81,000 and $121,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Agile Methodology, Business, Business Analysis, Process Improvements, Project Management, Requirements Gathering, Risk Management, Software Development, Software Development Life Cycle (SDLC), User Story

Remote Position – Any Location in the U.S. or Canada with Great Wifi Works! You aren't just an implementer; you are the strategic "brains" behind our clients' marketing operations. In this role, you will bridge the gap between complex business requirements and seamless Salesforce Marketing Cloud automation. You act as an extension of the client's team, owning the relationship and orchestrating technical solutions that drive measurable business results. What You Bring • 5+ years in an Engagement Strategist or similar role, specifically within the Salesforce ecosystem or marketing automation space., • Proven success in Marketing Cloud, specifically mastering Automation Studio, Email Studio, Journey Builder, and Interaction Studio., • Hands-on experience using AMPscript, CSS, and SQL to build and customize robust solutions., • A track record of translating high-level business goals into technical roadmaps while managing budgets and timelines., • The ability to break down complex technical concepts for non-technical stakeholders and business leaders., • Experience coordinating work with internal teams and contractors to deliver projects efficiently., • You hold at least two active certifications (Salesforce MC Email Specialist, Salesforce MC Consultant, Salesforce MC Developer, Salesforce MC Administrator, or Salesforce MC Personalization Accreditation). A Day-in-the-Life • Architect end-to-end Marketing Cloud solutions that align perfectly with client business objectives., • Own the client relationship, serving as the primary trusted advisor for strategy, execution, and troubleshooting., • Build sophisticated automations and personalized customer journeys using your technical toolkit., • Orchestrate project delivery by managing hours, budgets, and resources to ensure seamless execution., • Analyze performance metrics to proactively recommend optimization strategies that boost client ROI., • Empower client teams by developing documentation and leading training sessions on new configurations. What Success Looks Like • Within your first 90 days, you have fully integrated into your client accounts, established trust, and are proactively driving their marketing roadmap., • By month 6, you have successfully delivered multiple complex implementations on time and within budget, with zero critical errors., • Within your first year, you are viewed as an indispensable extension of the client’s team, resulting in high retention rates and expanded account opportunities. Our Culture At Sercante, we value passion, self-motivation, and a collaborative spirit. Our ideal team member is curious, detail-oriented, and committed to continuous learning. They excel in remote environments, are proactive problem-solvers, and embody these key qualities: • Lifelong learner with a passion for diving deep into details., • Self-driven and thrives in dynamic, ambiguous situations., • Organized and deadline-oriented with a strong sense of ownership., • Effective delegator who empowers team members., • Resourceful and able to find solutions through research., • Curious and adaptable to new challenges and opportunities., • Embraces remote work and aligns with our core values., • Thoughtful communicator who clarifies client needs before proceeding.

About Us At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations. Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time. Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation. About the Role Addicted to Salesforce? Love helping your clients get the most out of exciting software solutions? Litify is looking for a Customer Success Manager to join our Mid-Market team, and you might be the right person! In this role, you will: • Be an expert in both Litify and Salesforce in order to best advise clients and assist with on-the-spot solutioning, • Monitor and manage a portfolio of Mid-Market and SMB clients, meeting with them individually to drive adoption, desired outcomes, and ultimately ensure retention and contract renewal, • Lead goal setting sessions and assist implementation teams in preparing clients for a successful launch, • Partner with clients to provide best practices, lead creative problem solving, and recommend appropriate Litify, Salesforce and AppExchange solutions, • Maintain high levels of customer engagement and satisfaction through Gross Retention and NPS Score., • Measure success by client adoption, continued expansion of Litify and Salesforce across your customers’ organization and workflow, • Identify at-risk accounts, and in coordination with your manager, develop and deliver on customer remediation plans, • Coordinate between clients and Litify internal and partner resources to drive adoption and create opportunities for expansion, • Identify opportunities for documenting success stories for our Marketing team You have: • Demonstrable technical aptitude that will help clients continually improve their Litify Org. Certified Salesforce Administrator preferred., • Experience with gathering requirements and feedback and designing best practice solutions. Our CSM’s should enjoy creative problem solving, training, and designing solutions with client satisfaction a priority., • Strong aptitude for new technologies, and the ability to quickly diagnose needs and identify solutions, • 2 years experience as a Customer Success Manager (ideally with a SaaS product), • 5 years experience in direct customer-facing positions, • Excellent written, verbal, and oral communication with experience making presentations to key stakeholders Disclosure: The estimated base salary pay range for this role is $80,000-90,000. You will also be offered a bonus and benefits. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.

About Renaissance When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers’ desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator journey through onboarding, nurturing, and renewal. The goal is to not only retain your customers, but to ensure that they have an exceptional experience with our platform(s) that drives successful student learning outcomes. This role manages District and School level accounts, and we are looking for you to drive successful implementations at scale while also achieving Renaissance’s business outcomes. Territory: Washington and Oregon In this role as CSM Scaled, you will be responsible for: • Manage a high-volume portfolio (300–350 accounts / ~$2.5M ARR), driving renewals, retention, and customer value through proactive risk mitigation, • Execute a scaled engagement strategy, segmenting customers by ARR and leveraging a mix of automated, 1:many, and targeted high-touch interactions, • Deliver value through data-driven insights, including customer health scores, usage trends, and adoption metrics to prioritize outreach and reduce churn risk, • Lead key customer initiatives (e.g., back-to-school readiness, business reviews) aligned to customer goals and outcomes, • Partner closely with Sales to identify and support expansion opportunities across accounts, • Utilize tools such as Salesforce, Gainsight, and Outreach to manage customer success activities at scale, • Act as the customer advocate by surfacing insights, resolving risks, and collaborating cross-functionally to improve the customer experience Qualifications For this role as Scaled CSM, you should have: • 1-3 years of experience in Customer Success, Account Management, Renewals, or Sales, • Experience managing a high-volume or scaled book of business preferred, • Strong analytical and organizational skills with the ability to manage multiple priorities efficiently, • Excellent communication and relationship-building skills across a variety of stakeholders, • Demonstrated ability to use data and insights to drive customer outcomes and retention Who You Are • Customer-focused with a strong sense of ownership and accountability, • Data-driven and solutions-oriented, with strong problem-solving skills, • Effective communicator, comfortable engaging with both internal teams and external partners, • Adaptable and able to thrive in a fast-paced, evolving environment, • Collaborative team player with a continuous improvement mindset Additional information All your information will be kept confidential according to EEO guidelines. Salary Range: $68,000 - $75,200 This range is based on national market data and may vary by location. This is a base salary only, additional bonus for hitting CSM targets applies. #LI-Remote Benefits for eligible US employees include: • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth, • Health Savings and Flexible Spending Accounts, • 401(k) and Roth 401(k) with company match, • Paid Vacation and Sick Time Off, • 12 Paid Holidays, • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program, • Tuition Reimbursement, • Life & Disability Insurance, • Well-being and Employee Assistance Programs Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates ___. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact ___. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ___

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft, and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations, including Clorox and the United Nations, drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows. Reporting to the Head of CRM Systems, you will design, develop, and maintain Salesforce CRM, Zendesk, and integrated sales and support tools. Working closely with a Business Analyst, you will translate ambiguous business requirements into complete, scalable technical solutions. • Lead the technical design and deployment of medium to large-scale features independently over weeks to months-long cycles, ensuring high-quality, maintainable solutions., • Take business requirements with some ambiguity and implement complete solutions, including object configuration, automation, reporting, and security settings, • Proactively identify and manage cross-functional dependencies, coordinating with teams like Finance, Revenue Operations, and Security to ensure comprehensive solution delivery and governance., • Serve as technical reviewer for junior application developer submissions, enforcing coding standards and best practices., • Configure and maintain Salesforce declarative development and Zendesk workflows (triggers, automations, macros, SLA policies), • Administer and optimize sales engagement tools (e.g., ZoomInfo, Gong, SalesNav), • Perform and drive proactive system maintenance, including regular Security Reviews, Release Updates, Health Checks, and Optimization efforts, • Cross-train on adjacent systems to increase team flexibility and reduce single points of failure, • Drive improvements to assigned systems - identify needed changes and implement them, • Build quality configurations with peer reviews, testing, proper rollout, and monitoring, • Provide second-level support and maintain technical documentation, • Mentor and guide 1-2 junior application developers on technical issues and best practices for ticket resolution, • 5+ years of Salesforce/CRM administration experience, • 3+ years customer support platform experience (Zendesk, Gainsight, SupportLogic), • Experience with sales engagement tools, marketing platforms, and GTM integrations, • Track record of independently completing medium-scope projects, • Proven experience in mentoring and onboarding junior team members., • Salesforce Administrator Certification required; Salesforce Advanced Administrator Certification preferred, • Zendesk Administrator Certification preferred, • Strong understanding of assigned systems with the ability to identify and drive improvements, • A demonstrated ability to investigate and resolve areas of ambiguity in business requirements to drive clear technical direction, • Strong prioritization, communication, and problem-solving skills, • A self-starter with a builder's mentality and a natural curiosity to improve efficiency, • Additional Salesforce Certifications (App Builder, Platform Developer I, Sales/Service Cloud Consultant), • Understanding of ITIL principles and customer service best practices, • Zendesk Certifications or Salesforce Trailhead Ranger status, • SOQL/SQL, APIs, webhooks, or iPaaS platforms (Workato, Zapier, Mulesoft), • Experience with Gong, ZoomInfo, HockeyStack, Chat technologies, Braze, or SupportLogic We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team. • Industry competitive compensation and equity plan, • Flexible time off, sick days, and 13 paid holidays, • Comprehensive medical insurance including Health, Dental, and Vision, • Paid parental leave (plus fertility, adoption, and other family planning benefits), • In-office workspace (San Francisco), • Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development, • Events and activities both team-based and company-wide that inspire, educate, and cultivate Pantheon is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need reasonable accommodation due to a disability for any part of the interview process, please contact . Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment. After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security. To review the Employee and Applicant's Privacy Policy, click___. Visa Sponsorship is not available at this time.

Job Description ATCO STRUCTURES is a modular construction company that has been the industry leader in modular products for over 75 years. We provide best-in-class products and services with flexible solutions and performance excellence, providing our customers with building alternatives for shelter and building solutions. ATCO is committed to operational excellence and empowering our employees to do their best by supporting their health and desire to learn more. ATCO is committed to providing a full-suite of competitive benefits for our employees, offering benefits including medical, dental, vision, 401(k), short and long-term disability, life and supplemental insurance programs. ATCO also offers PTO, paid family leave for qualifying employees, and ten (10) paid holidays annually. In addition, ATCO believes in strengthening the communities where we work and live. Through our Employees Participating in Communities (“EPIC”) program, employees are encouraged to actively participate in their community through fundraising events. ATCO STRUCTURES AND LOGISTICS (USA) INC. (“ASL-USA”) is currently seeking a Project Administrator & Invoicing Specialist for our Denver, Colorado Sales Branch. This position will play a key role in the lifecycle of customer contract administration, ensuring accurate administration of sales contracts. KEY ACCOUNTABILITIES/RESPONSIBILITIES of the position include: • Coordinate the administration of sales contracts and associated documentation. Manage the contractual process from receipt of project paperwork to completion and warranty/service administration., • Process customer invoices, amendments, addendums, and related change orders in accordance with company policy and procedure. Maintain accurate records of contractual agreements., • Ensure regular communication with team members to ensure accurate contract changes or other pertinent information is disseminated timely and accurately. Distribute incoming projects, contracts, subcontracts, modifications to internal managers and salespersons., • Review progress and schedules to ensure billing and invoicing is processed accurately and timely., • Maintain up-to-date customer files including customer set-up documents, bonds, and insurance documents., • Lead the timely coordination of month-end financial submittals to ensure accuracy and compliance throughout the process. Populate end reports with cost/revenue for the financial month, ensuring accurate recording., • Coordinate with internal teams and external partners to resolve project-related issues., • Review project documentation for completeness and accuracy., • Process necessary project paperwork and change orders. Monitor costing information for change orders and production/operation authorities to ensure accounting information is accurate., • A Bachelor’s degree or Associates degree from accredited college/university in Business, Construction Science, or related discipline is preferred. Industry experience in lieu of a degree may be considered., • Two (2) years of experience as a Sales or Contracts administrator, preferably in a field services environment, logistics environment and/or the modular industry., • Ability to work in fast-paced team environment and flexibility to accommodate demanding projects schedules., • Proficiency in MS Office Suite; Knowledge of SharePoint, Salesforce and/or Oracle ERP systems desired. The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions. • Generally, the position is sedentary and will require the ability to sit for extended periods of time; use hands and fingers to type; provide verbal communication., • Ability to speak/hear and use specific vision abilities such as close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus ., • Frequent ability to reach with arms, grasp with hands and arms. The work environment characteristics described herein are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions. • Work is conducted primarily indoors in a controlled, professional office environment; Noise level is usually low., • The employee is occasionally required to stand, walk, and lift to 10 pounds., • This role routinely uses standard office equipment, i.e., requiring daily use of computers, phones, and other office equipment. ATCO is an Equal Employment Opportunity ("EEO") Employer committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. ATCO is a drug-free workplace and participates in the E-Verify program as required by law

Job Description Our collective future depends on carbon-free transportation. To forge that future, Voltera develops, owns, and operates the infrastructure that enables companies to succeed at scale with zero-emission vehicles. We're looking for innovative, people-first team members who understand that culture is critical in our effort to positively impact the world's transition to a carbon-free transportation future. THE ROLE We are seeking a Director, IT & Enterprise Architecture to lead Voltera's technology strategy while directly driving execution of critical initiatives across the organization. This role is ideal for a hands-on technology leader who thrives in a scaling environment. We are looking for someone who can set the vision while also driving execution. You will be responsible for building and operating a scalable technology ecosystem, leading the definition of systems and workflows, and establishing strong governance and security frameworks. This role requires a leader who can establish the systems architecture across the company and ensure that data, systems, and processes not only operate reliably, but actively enable business performance across the organization. The ideal candidate is a business-minded operator with deep technical expertise and a track record of scaling IT in complex, multi-site infrastructure-heavy environments. They bring a strong balance of strategic thinking and executional rigor, with the ability to lead cross-functional initiatives, own program delivery end-to-end, and step in tactically when needed to move critical work forward. WHAT YOU'LL DO: Own Enterprise IT Strategy & Architecture • Gather, evaluate, and consolidate operational and busiess requirements across all departments., • Based on these requirements, define and execute a multi-year IT and enterprise architecture roadmap aligned with company growth objectives, • Establish a scalable, secure, and resilient systems architecture across corporate, field, and remote environments Drive standardization across platforms, tools, and data systemsLead Technology as a Business Enabler, • Partner with executive and functional leaders to align technology investments with business priorities and operational outcomes, • Enable seamless data flow across development, construction, and operations to support decision-making and analytics, • Build, lead, and mentor a high-performing, service-oriented IT team, • Establish clear operating models, SLAs, and performance metrics, • Define and implement enterprise-wide cybersecurity, governance, and compliance frameworks (e.g., SOC 2, ISO, NIST), • Own risk management, incident response, and business continuity strategy, • Own the strategy and performance of enterprise platforms (CRM, ERP, collaboration tools, cloud infrastructure), • Ensure reliable and secure connectivity across offices, job sites, and remote teams, • Own IT budget, vendor strategy, and with legal, contract negotiations, • Evaluate and implement technology investments that deliver long-term business value and scalability MUST-HAVE: Experience • 10+ years of progressive IT experience, including 5+ years in a leadership role owning enterprise IT or architecture, • Proven experience building and scaling IT systems in multi-site, infrastructure-heavy, or high-growth environments, • Experience building and leading high-performing technical teams, • Strong executive presence with the ability to influence cross-functional and senior stakeholders, • Deep expertise in cloud architecture (AWS), enterprise systems, networking, and cybersecurity, • Strong understanding of data architecture, integrations, and SaaS ecosystems, • Experience implementing governance frameworks such as SOC 2, ISO 27001, NIST, • Strong business acumen, including budget ownership and vendor management NICE-TO-HAVE: • Master's degree in information systems, Computer Science, or related field, • Experience in the energy, construction, utilities, or EV infrastructure industries, • Certifications such as PMP, ITIL, CISSP, CISM, AWS, Salesforce Administrator and/or Developer, • Denver: $160K – $195K base salary Our total compensation package includes the base salary, bonus, incentive equity compensation, and competitive benefits (medical/vision/dental insurance, matching 401(k), unlimited vacation time, & EV incentive). Candidates must have authorization to work in the U.S. on a permanent basis. Relocation benefits are not available. #LI-Hybrid Voltera believes diversity – of thought, backgrounds, and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment in which inclusion through diversity helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. Voltera is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.

Proven experience as a Salesforce engineer and administrator.

We are looking for an experienced, motivated, tenacious and resourceful senior-level Salesforce Administrator to add to our growing team. Salesforce Certifications (Administrator, Consultant and Developer) are desired.

CX DevOps & Platform Administrator. Salesforce Administrator Certification.

Title: Salesforce Test Engineer Location: Remote Type: Full-Time About VivSoft: At VivSoft, we aim to solve complex federal problems using emerging and open technologies in a collaborative and rewarding environment. VivSoft is a diverse team of strategists, engineers, designers, and creators experienced in building high-performance effective software, with impactful organizational design and organizational dynamics for software delivery. We build secure Software Factories based on DoD reference designs and NIST Frameworks for Cloud and DevSecOps. These factories deliver AI/ML Applications, Data Science Platforms, Blockchain and Microservices for DoD, Healthcare and Civilian Agencies. Job Summary We are seeking a Salesforce QA/Test Engineer with strong platform-specific expertise and a solid understanding of DoD security compliance requirements. This role focuses on validating secure, scalable Salesforce solutions through comprehensive testing strategies, supporting ATO readiness, and ensuring alignment with federal standards. Key Responsibilities • Design and execute functional, integration, and security-focused test strategies for Salesforce implementations., • Develop and maintain detailed acceptance test cases aligned with business and technical requirements., • Validate CI/CD processes, including Flosum pipeline gates, to ensure quality and compliance., • Perform baseline security health checks and document findings to support ATO artifact development., • Conduct testing across Apex, Salesforce Flows, permission sets, profiles, and rules engines., • Execute integration testing for REST/API-based services and external system interactions., • Validate Salesforce Shield configurations, encryption mechanisms, and data protection controls., • Perform offline/mobile testing and ensure compliance with Section 508 accessibility standards., • Identify, track, and manage defects, particularly those related to security and compliance., • Bachelor’s degree in computer science, Engineering, or a related STEM field., • Hands-on experience with Salesforce platform testing, including Apex and LWC/UI automation., • Strong understanding of Salesforce security model, including roles, profiles, and permission sets., • Experience with CI/CD tools, specifically Flosum, and automated testing frameworks., • Knowledge of DoD security compliance frameworks and their application in testing (e.g., ATO processes, security validation)., • Experience with integration testing, including REST APIs and middleware interactions., • Familiarity with accessibility standards (Section 508) and security health check processes., • Salesforce certifications:, • Salesforce Platform Developer I, • Salesforce Administrator, • Salesforce Platform App Builder (or equivalent), • Eligibility to obtain and maintain a Secret clearance.

About Sequel Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is to look at diabetes management holistically to advance systems that make living with diabetes simpler and easier for all. Sequel’s flagship product, the twiist Automated Insulin Delivery (AID) System, launched in July 2025 for people with type 1 diabetes providing them with personalized diabetes management. We are seeking a Salesforce System Engineer to serve as the technical lead and solution architect for our CRM platforms. This individual will own the system design, configuration standards, and technical implementation of Salesforce Health Cloud, Sales Cloud, and related solutions. As a key technical partner to the Salesforce Product Manager, you will translate business requirements into scalable, secure, and future-ready solutions. You’ll collaborate with cross-functional teams (Commercial, Clinical Ops, Customer Support, Data/Integration, and IT Security), ensure platform performance, guide platform enhancements, and lead the technical delivery of a HIPAA-compliant CRM that supports our rapid growth. This role blends architectural thinking, configuration expertise, integration design, and hands-on build. • Platform Architecture & Design Lead the system architecture and technical design of Salesforce Health Cloud and Sales Cloud solutions. Define data models, object relationships, sharing rules, and platform integration patterns. Ensure alignment between business goals, product roadmaps, and scalable system architecture., • Configuration & Technical Implementation Translate functional requirements into robust technical designs and declarative solutions. Implement and optimize Flows, Process Builder, Custom Objects, Page Layouts, Validation Rules, and Permissions. Review and guide Apex code and Lightning component development (via internal or external developers)., • Integration & Data Engineering Support Partner with data and integration teams on APIs, ETL pipelines, and external data connections (e.g., Snowflake, S3, MuleSoft). Design secure, scalable, and performant integration architectures between Salesforce and adjacent systems., • Release Management & Change Control Coordinate with the Product Manager to plan and execute platform releases, enhancements, and testing cycles. Support change control processes including sandbox management, deployment automation, and documentation. Identify and resolve deployment risks and cross-environment dependencies., • Compliance, Security & Governance Ensure the Salesforce environment adheres to HIPAA, FDA, and internal security and data retention requirements. Partner with IT Security and Compliance to implement appropriate encryption, access controls, and audit logging., • Documentation & Support Create technical documentation for configurations, data models, and integrations. Mentor admins or junior engineers, and support troubleshooting as a Tier 3 resource for Salesforce issues., • Bachelor’s degree (4-year) in Computer Science, Engineering, Information Systems, or related technical discipline preferred, or equivalent combination of education and experience., • 5+ years of experience as a Salesforce System Engineer, Technical Consultant, or Solution Architect., • 3+ years working directly with Salesforce Health Cloud and/or Sales Cloud in regulated environments., • Active Salesforce certifications (e.g., Platform App Builder, Advanced Administrator, Data Architect, or Integration Architect) are strongly preferred., • Deep understanding of Salesforce declarative tools (Flows, Permissions, Object Model, Profiles, Sharing Settings)., • Experience integrating Salesforce with external platforms using REST/SOAP APIs, middleware, or file-based data loads., • Knowledge of Apex, SOQL, Lightning Web Components (LWC), and deployment tools (Change Sets, VS Code, DevOps Center, or CI/CD pipelines)., • Familiarity with Salesforce Connect, External Objects, data sync strategies, and error handling., • Experience in designing and optimizing data models for both B2B and B2C use cases., • Strong working knowledge of HIPAA and data privacy standards., • Experience supporting technology in med-tech, healthcare, or other FDA-regulated domains preferred., • Strong systems thinking, documentation skills, and the ability to break down complex requirements., • Ability to collaborate effectively with business users, architects, and technical partners., • Comfortable in fast-paced environments where flexibility and initiative are key., • Proven track record managing cross-functional projects and facilitating workshops or requirement sessions.

About Valorx: Valorx is seeking a dynamic Solutions Engineer to join our Professional Services Team. This role is ideal for a creative problem-solver passionate about understanding customer needs and providing tailored solutions. As a key technical expert, you will work closely with clients to assess their requirements, guide them in best practices, and ensure successful solution implementation using Valorx products. Key Responsibilities: • Engage with clients to understand business needs and technical challenges., • Design and implement customized solutions using Valorx Fusion and Excel technologies., • Provide expert guidance on best practices for deploying and optimizing Valorx solutions., • Assist with solution configuration, integration, and troubleshooting., • Conduct training sessions and create documentation to enhance user adoption., • Work cross-functionally with internal teams to improve product offerings based on customer feedback., • Ensure that implemented solutions align with client goals, scalability requirements, and industry best practices., • Communicate technical concepts effectively to both technical and non-technical stakeholders.Qualifications:, • Bachelor’s Degree in Computer Science, Engineering, or a related field., • 2-4 years of relevant experience in solution implementation, consulting, or technical support., • 1+ years of experience with programming languages (preferred)., • Strong problem-solving, communication, and presentation skills., • Experience with Salesforce and Excel (Must)., • Salesforce Certifications (e.g., Administrator, Platform App Builder, Developer) are a plus., • Eagerness to learn, adapt, and work in a fast-paced environment.Benefits:, • Competitive salary: USD $80,000 to $100,000, • Health Plans: Medical, dental, and vision coverage, • On-the-job training and career growth opportunitiesAt Valorx, we are a team of problem-solvers driven by curiosity and a commitment to innovation. If you're passionate about leveraging technology to improve how businesses interact with CRM data and enjoy guiding clients toward success, we’d love to hear from you!

___ is an ___ that supports mission-driven organizations. Our work spans community and economic development, community health, arts and historical institutions, and organizations fostering inclusive communities. We believe technology can be an effective vehicle for change. * Our mission: to help nonprofit organizations grow and thrive. * Our values: be transparent and honest; be fair and accountable; be independent and objective; and be good to our staff, our communities, and the world. We are seeking a Technical Consultant to join our Technical Services team who will bring these same values and passion to help nonprofit organizations. A Technical Consultant is a client-facing full-time salaried intermediate-level position. As a Technical Consultant, you will serve as a bridge between technical solutions and client needs, combining hands-on development expertise with strong communication and consulting skills. Your primary focus will be designing, developing, and deploying Salesforce solutions while working directly with clients to understand their business requirements and translate them into effective technical implementations. You will be responsible for building solutions using both declarative and programmatic approaches on the Salesforce platform, including Apex, Lightning Components, and JavaScript. Beyond Salesforce, you will leverage related technologies such as Azure, Python, SQL, and TypeScript to create integrated solutions that support our nonprofit clients' missions. You will also work with Business Intelligence tools to help clients make data-driven decisions and participate in cross-functional teams to deliver comprehensive technology solutions. All members of our team cross-train in areas of technology, knowledge management, and project management, and are expected to work directly with clients. In addition to development tasks, you will participate in client-facing requirements gathering, solution design, technical demonstrations, testing, data migrations, documentation, and other project work necessary to implement technology with nonprofits and social sector organizations. * Collaborate with clients, business analysts, technical analysts, and project managers to gather requirements, understand business objectives, and design technical solutions that align with organizational goals. * Design and develop Salesforce solutions using declarative tools (Flows, Process Builder, Validation Rules) and programmatic tools (Apex, Lightning Web Components, Visualforce). * Build and maintain integrations between Salesforce and external systems using REST, SOAP, and other API protocols, leveraging Azure services and custom development as needed. * Develop data migration strategies and execute data transformations using SQL, Python, and Salesforce data loader tools to ensure accurate and efficient migrations from legacy systems. * Create and configure Business Intelligence dashboards and reports using tools such as Power BI or Tableau to provide clients with actionable insights. * Implement version control best practices using Git and participate in CI/CD processes to ensure quality deployments and maintainable codebases. * Present technical solutions to clients through written documentation, demonstrations, and video conferencing, adjusting approaches based on client feedback and evolving requirements. * Perform code reviews, testing, and quality assurance activities to ensure solutions meet technical standards and client expectations. * Provide post-deployment support and troubleshooting for implemented solutions, working with clients to resolve issues and optimize performance. * Support the professional development of other technical staff in your areas of expertise via formal and informal training, coworking, and serving as an escalation resource. * Stay current with Salesforce releases, platform updates, and emerging technologies in the nonprofit technology ecosystem, recommending enhancements and improvements to clients. * Work collaboratively with cross-functional teams including Business Analysts, Solution Architects, and Customer Success Managers to deliver comprehensive solutions. * 2+ years of relevant experience in Salesforce development and/or technical consulting roles * Salesforce Administrator and Platform Developer I certifications (or ability to obtain within 6 months of hire) * Demonstrated proficiency with Apex, Visualforce, and Lightning Components * Working knowledge of SQL and experience with data manipulation and transformation * Experience with version control systems (Git) and basic understanding of CI/CD concepts * Strong problem-solving abilities and creative thinking skills * Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical audiences * Experience working directly with clients or stakeholders in a consulting or customer-facing capacity * Commitment to working in the nonprofit sector * Additional Salesforce certifications such as Advanced Administrator, Platform Developer II, or Nonprofit Cloud Consultant * Experience with Python, JavaScript/TypeScript, or other high-level programming languages * Hands-on experience with Azure services (Azure Data Factory, Azure Functions, Azure Logic Apps) * Experience with Business Intelligence tools such as Power BI, Tableau, or similar platforms * Demonstrated experience with DevOps practices and tools (CI/CD pipelines, automated testing, deployment automation) * Knowledge of integration patterns and enterprise architecture best practices * Experience participating in full application lifecycle from requirements to deployment and support * Prior experience working with nonprofit organizations * Strong project management skills and ability to manage multiple client engagements simultaneously * $80,000 - $110,000 * Boston, MA (hybrid) or virtual (contiguous US) * Company-supported medical, dental, vision * Company-provided short- and long-term disability * 401k & Roth IRA retirement options with a company match (available 90 days after hire date) * Employee ownership (engaged 6 months or 1,000 hours after hire date) * 4 weeks accrued paid-time-off (PTO) per year * 10 paid company holidays and 2 paid floating holidays (individual's choice) per year * CTG's commitment to professional development and advancement * Work culture aiming toward work/life balance * Applicants must be eligible to work in the US. H1-B sponsorship is not available. * Our headquarters is in Boston, MA and we have a strong virtual culture with staff located throughout the contiguous United States. We are unable to hire candidates living outside the United States. * Direct applicants only; no recruiters.

Full-time Description Ferguson Electric’s Software Developer, with expertise in Salesforce and NetSuite, designs, develops, and maintains software solutions that optimize our project management, customer relationship management (CRM), and enterprise resource planning (ERP) processes. The ideal candidate will collaborate with internal teams, including project managers, accounting, engineers, and sales staff, to deliver scalable, efficient, and user-friendly applications tailored to the commercial electrical contracting industry. This role offers the opportunity to work on challenging projects and collaborate with cross-functional teams to deliver high-quality solutions to our clients. WHAT YOU WILL DO • Development and Customization:, • Build and customize Salesforce applications using Apex, Visualforce, Lightning Components, and declarative tools (e.g., Process Builder, Flows) to support CRM needs., • Create and maintain integrations between Salesforce, NetSuite, and other internal systems (e.g., project management tools or accounting software)., • Technical Support and Optimization:, • Troubleshoot and resolve bugs, performance issues, and user-reported problems in Salesforce and NetSuite environments., • Optimize workflows, reports, and dashboards to improve usability and data visibility for electrical project teams and management., • Ensure data integrity and security across platforms, adhering to best practices and compliance requirements., • Collaboration and Requirements Gathering:, • Work closely with stakeholders (e.g., project managers, sales teams, and executives) to gather requirements and translate business needs into technical solutions., • Provide recommendations on how Salesforce and NetSuite can improve operational efficiency in the electrical contracting space., • Document technical specifications, processes, and user guides for developed solutions., • Innovation and Growth:, • Stay current on Salesforce and NetSuite updates, features, and certifications to recommend new capabilities., • Propose and implement automation solutions to reduce manual tasks for field crews and office staff., • Bachelor's degree in Computer Science, Engineering, or related field. · Strong knowledge of NetSuite SuiteScript (1.0/2.x), RESTlets, and SuiteCloud Development Framework (SDF). · Familiarity with integration tools (e.g., REST/SOAP APIs, MuleSoft, or Celigo) for connecting Salesforce and NetSuite. · Experience with JavaScript, HTML, CSS, and SQL; additional languages (e.g., Python, Java) are a bonus. · Understanding of ERP and CRM workflows, particularly in project-based or service industries. • Strong understanding of object-oriented programming principles and design patterns., • Excellent problem-solving skills and attention to detail., • Ability to work effectively in a fast-paced environment and manage multiple priorities. · Salesforce certifications (e.g., Salesforce Certified Platform Developer, Salesforce Certified Administrator). · Experience with Agile development methodologies. · Knowledge of JavaScript, HTML, CSS, and other web technologies. · Familiarity with continuous integration and deployment tools. Salary Description $65,000-$100,000

About Procare For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive. Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds. A Little About the Role We are seeking a Financial Systems Manager. This team member will be instrumental in overseeing and enhancing our NetSuite ERP system to drive Procare’s operational success and expansion. Your role will involve configuring, tailoring, and maintaining NetSuite to align with our company’s dynamic needs. This position demands a thorough grasp of NetSuite features, along with robust problem-solving abilities and strategic vision. You’ll work together with Procare’s Finance, Accounting, and Product teams to refine processes, bolster system functionalities, and uphold data accuracy. You will be responsible for transforming business requirements into technical solutions, managing the complete lifecycle from technical design to post-production operations management. What You Will Do • Collaborate with the Finance and Accounting team to design and implement processes within NetSuite, particularly focusing on automating manual accounting tasks, • Serve as the primary NetSuite contact and senior administrator, overseeing the support ticket queue, communicating priority issues, and ensuring their timely resolution; managing on complex projects and maintain NetSuite, including documentation for new releases, • Engage with the Finance team, Product Team, and NetSuite developer to collect requirements, deploy and manage scripts, • Develop and oversee workflows for Finance and Accounting operations, • Ensure NetSuite’s seamless integration with current company systems and applications (Salesforce, Boomi, etc.), • Provide production support for NetSuite, including data conversions, system documentation, and end-user training, • As needed, add new fields and workflows to extend NetSuite’s functionality, • Generate custom reports for management, finance, and accounting staff, • Implement necessary enhancements and upgrades to keep the system current and in line with industry standards Our Ideal Candidate Will Have • At least 5 years' of relevant experience, with the last 3 years' in a NetSuite administrator role, • Bachelor’s degree in Accounting, Finance, Information Systems, or a related field, • Certifications such as NetSuite Administrator, NetSuite ERP, and/or SuiteFoundation are beneficial, • Practical experience with NetSuite configurations, customizations, SuiteBilling, SuiteScript, SuiteFlow, and SuiteAnalytics, • Familiarity with standard financial and accounting reports, • Proven ability to collaborate with cross-functional teams and translate business needs into technical solutions, • Capability to work both independently and collaboratively, managing multiple projects simultaneously, • Excellent verbal and written communication skills, • Experience in the SAAS industry and subscription-based billing, • Background in GAAP and SOX controls environments, • Hands-on experience with Boomi integration solutions and workflows is valuable, • Proficiency with Salesforce Why Procare? • Excellent comprehensive benefits packages including: medical, dental, & vision plans, • HSA option with employer contributions, • Vacation time, holidays, sick days, volunteer & personal days, • 401K Plan with employer match and immediate vesting, • Employee Stock Purchase Plan, • Employee Discount Program, • Medical, Dependent Care, and Transportation FSA Plans, • Company paid Short and Long-Term disability and Life Insurance, • RTD EcoPass for all Denver employees, • Tuition Reimbursement and continued Professional Development, • Fast paced, high energy workplace environment in prime downtown location, • Regular company provided meals Salary $140,000-$155,000/year DOE Location This position is based in our Denver, CO office. We are currently in a hybrid in-office/remote working model based on business needs.

We are looking for a talented Frontend Salesforce Developer to build dynamic, user-centric interfaces using Lightning Web Components (LWC) and the Salesforce Lightning Design System (SLDS). The ideal candidate will focus on delivering optimized, mobile-first solutions that improve user experience across the Salesforce platform. IMPORTANT THE BELOW CERTIFICATIONS FOR SALESFORCE ARE REQUIRED (at least 4 of them) the credentials will be checked during the process Desired Certifications: • Salesforce Certified User Experience Designer, • Salesforce Certified JavaScript Developer I, • Salesforce Certified Platform Developer I, • Salesforce Certified Administrator, • Salesforce Certified Platform App Builder (Optional) Desired Skills: • Lightning Web Components (LWC): Expertise in developing reusable, dynamic, and highly optimized LWC components, ensuring scalability and performance in front-end applications., • Salesforce Lightning Design System (SLDS): Proficient in leveraging SLDS to create consistent, responsive, and visually engaging UI designs across all Salesforce applications., • Advanced JavaScript (ES6+): In-depth knowledge of modern JavaScript features such as Promises, Async/Await, and ES6+ classes, enabling the development of responsive, interactive, and efficient web components., • Responsive Design: Specializing in mobile-first, responsive web design to ensure seamless user experiences across a wide range of devices, from mobile to desktop., • Dynamic Forms & UI: Skilled in building dynamic forms with conditional logic, and effectively handling large datasets using advanced techniques like pagination and lazy loading for optimal performance., • Performance Optimization: Experience in identifying performance bottlenecks and using optimization techniques such as code splitting, minification, and lazy loading for optimal LWC performance., • Custom UI Integration: Extensive experience in integrating LWC components with third-party libraries and external services, enhancing UI functionality and enriching user interactions., • UI/UX Collaboration: Comfortable working closely with UI/UX designers to ensure that the user interface is aligned with the overall user experience, improving the usability and aesthetics of the product., • Unit Testing (Jest): Proficient in writing thorough unit tests using JavaScript testing frameworks such as Jest to ensure robust, reliable, and high-quality front-end code., • Experience Cloud Configuration: Skilled in configuring and building custom components for Salesforce Experience Cloud, aimed at enhancing user engagement and interaction with tailored solutions., • Security & Data Handling: Expertise in managing secure data operations and adhering to front-end security standards, ensuring compliance with best practices and safeguarding user data. General Skills: • Salesforce DX (SFDX) & GIT: Skilled in using Salesforce DX and GIT for managing front-end development processes, ensuring version control and seamless collaboration within a front-end team., • Agile & Scrum Methodologies: Familiar with Agile tools like Jira and Confluence, enabling efficient sprint planning, team collaboration, and on-time delivery of high-quality front-end solutions., • Code Reviews & Best Practices: Capable of conducting peer code reviews to maintain code quality and ensure adherence to front-end development best practices., • Collaboration & Communication: Strong interpersonal skills for working closely with cross-functional teams, including backend developers, UI/UX designers, and product managers, ensuring alignment on project goals.

Job Title: Senior Salesforce Technology Specialist GA DHS ___Location: Atlanta, GA Employment Type: Contract About Us: DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success. Job Purpose: We are looking for a Senior Salesforce Technology Specialist to serve in a highly technical and strategic role responsible for the full lifecycle of Salesforce platform administration and development. This role includes implementing advanced configurations, automation, integrations, and ensuring system scalability, reliability, and alignment with business needs. You will be a key contributor to architectural design, solution strategy, and platform governance while collaborating across functional teams. • Administer and oversee Salesforce environments (Sales Cloud, Service Cloud, etc.), including user roles, access, profiles, and security settings., • Manage data quality, deduplication, and large-scale data operations including imports/exports., • Build and maintain custom objects, page layouts, record types, validation rules, and formula fields., • Develop and optimize process automations using Flow, Process Builder, and other native tools., • Design and implement scalable, end-to-end Salesforce solutions across multiple clouds., • Lead complex custom development efforts using Apex, LWC, Aura, SOQL/SOSL, and REST/SOAP integrations., • Develop architectural artifacts including solution diagrams, data models, and documentation., • Architect integrations with external systems using APIs and middleware., • Lead deployment processes using CI/CD tools such as Salesforce DX, Copado, Gearset, or Jenkins., • Maintain version control, branching strategy, and ensure test coverage and quality assurance through code reviews., • Translate business requirements into effective technical designs and implementation plans., • Collaborate with stakeholders, product owners, and developers to deliver features that drive value., • Participate in and lead design and technical review sessions with cross-functional teams., • Establish and promote coding standards, security protocols, and performance benchmarks., • Stay current with Salesforce releases and emerging trends to guide platform enhancements., • Support the Salesforce Center of Excellence (CoE) by advising on governance, technical policies, and solution reviews., • Act as the primary contact for Salesforce-related issues, escalations, and system troubleshooting., • Deliver end-user support, create training materials, and ensure documentation is up to date., • Occasionally support pre-sales efforts by conducting discovery sessions and developing POCs., • Engage in client projects to define scope, set expectations, and ensure on-time delivery of solutions., • Proven experience in Salesforce administration, development, and architecture roles., • Strong knowledge of Apex, Lightning Web Components (LWC), Visualforce, SOQL, and custom UI logic., • Expertise in Sales Cloud, Service Cloud, and related Salesforce products., • Experience with Salesforce DevOps tools (e.g., Copado, Jenkins, Salesforce DX)., • Solid understanding of REST/SOAP APIs and third-party integrations., • Demonstrated ability to lead Salesforce projects end-to-end, from requirements gathering to deployment., • Familiarity with data models, governance frameworks, and technical documentation., • Excellent communication skills and ability to work across multiple stakeholders and business units., • Salesforce certifications such as Platform Developer I/II, Salesforce Architect, or Administrator are strongly preferred.

JOB DESCRIPTION As a Senior Technical Salesforce Consultant at Abstrakt Marketing Group, you will serve as a senior technical leader responsible for designing, scoping, estimating, and delivering advanced Salesforce solutions for clients. This role extends beyond administration and development to include strategic architecture guidance, technical leadership on client engagements, and ensuring that all implementations align with Salesforce best practices. The Sr. Technical Salesforce Consultant will partner closely with Client Success Managers (CSMs) and serve as the technical lead on client calls. You will guide discovery discussions, translate business requirements into scalable technical solutions, provide detailed scopes of work, and develop accurate hour estimates to support new business opportunities and expansion efforts. This position requires deep platform expertise, strong communication skills, and the ability to balance strategic thinking with hands-on execution. The ideal candidate has extensive experience across multiple Salesforce Clouds, understands cross-platform integration, and is comfortable leading technical conversations with executive and operational stakeholders St. Louis area candidates highly encouraged to apply. Considering remote candidates as well. POSITION CERTIFICATIONS • REQUIRED - Must hold at least four certifications with at least two of the following certifications:, • Salesforce Revenue Cloud Consultant, • Salesforce Marketing Cloud Consultant, • MuleSoft Certified Developer or Architect, • Tableau Certification (Desktop Specialist, Data Analyst, or Consultant), • Salesforce Data Cloud Consultant, • Salesforce Agentforce Certification, • Salesforce Administrator and/or Platform App Builder certifications strongly preferred. JOB RESPONSIBILITIES • Technical Leadership, Scoping & Client Engagement, • Serve as the technical lead on client calls in partnership with Client Success Managers., • Lead technical discovery sessions to identify requirements, constraints, and integration points., • Translate business needs into scalable Salesforce solution designs., • Develop detailed technical scopes of work for new implementations and enhancements., • Provide accurate hour estimates and level-of-effort assessments to support new deals and change orders., • Collaborate with sales and client success teams to define solution boundaries, assumptions, risks, and dependencies., • Provide architectural recommendations aligned with Salesforce best practices., • Communicate technical tradeoffs, risks, and design decisions clearly to both technical and non-technical stakeholders., • Solution Architecture & Design, • Design scalable Salesforce architectures across Sales, Service, Marketing, Revenue, and Data functions., • Create and maintain Entity Relationship Diagrams (ERDs) to document system architecture and data models., • Develop technical design documentation and implementation road-maps., • Define integration architecture for external systems using APIs, middleware, and automation tools., • Ensure adherence to Salesforce security, data governance, and performance best practices., • Project Execution & Oversight, • Break down scoped projects into actionable work items and delivery phases., • Create and assign technical actions to appropriate internal resources., • Provide oversight and review of configuration, automation, integration, and custom development., • Ensure all deliverables meet defined scope, quality standards, and timeline expectations., • Perform solution validation and quality assurance reviews prior to client delivery., • Identify opportunities for optimization and continuous improvement., • Advanced Platform Expertise, • Architect and implement complex automation using Flow, Apex (as applicable), and integration frameworks., • Support multi-cloud implementations and cross-platform data strategies., • Guide best practice implementations across Revenue operations, Marketing automation, analytics, and data platforms., • Stay current on Salesforce product releases and recommend innovation opportunities to clients. JOB REQUIREMENTS • Bachelor’s degree in Business, Information Systems, Computer Science, or related field., • 5+ years of progressive Salesforce implementation experience., • Proven experience leading technical discovery, scoping, and estimation for client engagements., • Demonstrated ability to produce detailed Statements of Work (SOWs) and level-of-effort estimates., • Strong understanding of Salesforce architecture, data modeling, security model, and integration patterns., • Experience creating ERDs and formal technical documentation., • Ability to manage multiple client engagements simultaneously., • Strong communication skills with the ability to translate complex technical concepts into business language., • Demonstrated ability to lead technical resources and ensure best practice delivery standards. POSITION CERTIFICATIONS • REQUIRED - Must hold at least four certifications with at least two of the following certifications:, • Salesforce Revenue Cloud Consultant, • Salesforce Marketing Cloud Consultant, • MuleSoft Certified Developer or Architect, • Tableau Certification (Desktop Specialist, Data Analyst, or Consultant), • Salesforce Data Cloud Consultant, • Salesforce Agentforce Certification, • Salesforce Administrator and/or Platform App Builder certifications strongly preferred.

Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world. Location This position will be based remotely in the United States. Summary of Role The Senior Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with Palmetto’s business needs and objectives. The Salesforce Product Manager owns the product strategy, roadmap, and weekly sprint priorities for Palmetto’s Salesforce team by serving as the primary business liaison and subject matter expert on the platform’s ever-evolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on cross-product priorities. Strategic & Tactical Key Responsibilities of the Salesforce Product Manager: • Understand Palmetto’s business processes and organizational priorities, • Proactively engage with stakeholders regularly to understand their evolving needs, • Manages technical SFDC lead and delivery team, • Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s), • Develop, maintain, and communicate the Salesforce product’s vision and roadmap, • Establish and track progress against evolving business initiatives for the Salesforce team, • Manage, prioritize, and refine User Stories for the Salesforce product backlog, • Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems, • Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team, • Lead solutioning conversations and technologies for products that live within or touch the Salesforce system, • Facilitate daily standups with the Salesforce development team, • Engage with business stakeholders and end-users to resolve impediments to Product development as they arise, • Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases, • Align with other Palmetto Product Owners when needed to maintain cross-product alignment, • Manage MANY priorities across the org and drive the strategic vision and implementation of Salesforce enhancements to support Palmetto’s growth and business needs, • Very strong technical foundational knowledge and understanding of the Salesforce platform and various clouds (Sales, Service, Field Service Lightning, etc.) Qualifications • 3+ years of experience at a technology company or consulting firm, • 5+ years of experience working in an Agile development environment and participating in Agile ceremonies, • Ability to manage many competing priorities and complex projects, • Salesforce certifications highly preferred (consultant, administrator, etc.), • 3+ years of experience working with middleware for Salesforce (BOOMI, Tray.IO, or other) along with DevOps tools (Gearset or other), • Experience translating business needs into strong user stories/requirements for new product features, • Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce, • Excellent organizational and project management skills; can manage priorities and dependencies across teams, • Excellent communication skills with experience translating technical concepts to non-technical audiences, • Strong leadership skills rooted in high EQ, with an ability to rally cross-functional teams towards demanding goals, • Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use, engage and request updates to their service., • Has strong alignment to the Palmetto mission of building the green energy future, and examples of working within Palmetto core values:, • Customer Mindfulness: we are conscientious of and empathetic towards the needs of our customers., • Inclusion & Diversity: We are steadfast in our commitment to the advancement of inclusion and diversity of our people, ideas, thoughts, and acts., • Rituals: We create practices that keep us disciplined in the pursuit of our goals, • Longevity: We build for the future, • Happiness: We encourage employees to focus on their well being, • Openness: We provide complete transparency to our colleagues, even when it is uncomfortable. Employment is contingent upon the successful completion of a background check. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: ___

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary We’re looking for creative thinkers with hands-on experience in Agentforce, AI agent development, and intelligent process automation, who thrive in a collaborative, fast-paced environment. As a Senior Application Engineer specializing in Salesforce Agentforce AI at PointClickCare, you’ll architect and deliver state-of-the-art AI agents and automations that transform system workflows. You’ll be empowered to experiment, prototype, and deliver solutions that directly shape the future of our technology landscape, gain exposure to the latest AI technologies and dedicated time for professional development and certifications as you create AI Agents using Agentforce and other AI tools. To succeed in this role, you need to be an autonomous and accountable team player with a continuous learning mindset and understand what it means to be a member of a high performing team. You bring hands-on experience building Agentforce AI Agents and over 5 years of experience and knowledge designing, developing, and maintaining configuration and custom applications that integrate with Salesforce or other connected apps. As a Senior Application Engineer (Salesforce Agentforce AI) at PointClickCare you will also build intelligent process automations, test automations, and debug standard to complex issues related with Apex code, JavaScript, Python or code from other programming languages as it relates to the applications you are developing for. You will develop technical documentation, be part of our DevOps maintenance crew and peer review builds developed by other team members and vendors. You will provide training and consultation related to the systems and processes developed by the team to our business partners and support both transformational projects, high priority enhancements and resolve standard to high complexity incidents to quickly deliver value to the business. What your day-to-day will look like -Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents.•Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others.•Build test automations to improve QA efficiencies in QA for Salesforce and other applications.•Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases.•Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized.•Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.). •Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing.•Analyze, troubleshoot, and debug systems for standard issues•Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster•Create and maintain technical documentation for all builds and AI Agents produced•Onboard, mentor and coach Junior - Intermediate application engineers and your peers – including peer reviewing their work, providing feedback, approving pull requests and providing guidance as needed. •Perform other tasks and duties as assigned Qualifications we are looking for -Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources. •Experience creating intelligent process automations using tools like Power Automate or others•Solid experience creating test automations for Salesforce and other platforms•Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.•Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)•Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)•Proficient in GITHUB and troubleshooting standard versioning and DevOps issues•Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions•Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)•In-depth understanding of Salesforce data models, security, and governor limits•Excellent organization, critical-thinking and self-management skills•A continuous learner – you must enjoy acquiring and sharing knowledge and wisdom with others•Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations•Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view•Proven experience as a great Intermediate Application Engineer•Certifications:oSalesforce Certified Agentforce SpecialistoSalesforce Certified Platform Developer I & II (required)oSalesforce Advanced Administrator certification (required)oSalesforce Certified Application/Systems Architect (desired)•BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience) Bonus points for: -Experience building AI Agents on other AI Platforms•Experience being part teams that operated using the Product Operating Model•Experience working on a SaaS product•Experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, ___, or Angular•Standard understanding of Salesforce Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, and Salesforce Einstein•Experience working with AWS, Azure, or other cloud platforms.•Experience working with Service-Oriented Architecture (SOA) and SaaS product development•Knowledge of SAML, OAuth, and OpenID Connect for authentication and authorization•Experience with on-call responsibilities for production-grade systems.•Understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results) $121,000 - $135,000 a yearPointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About VivSoft: At VivSoft, we aim to solve complex federal problems using emerging and open technologies in a collaborative and rewarding environment. VivSoft is a diverse team of strategists, engineers, designers, and creators experienced in building high-performance effective software, with impactful organizational design and organizational dynamics for software delivery. We build secure Software Factories based on DoD reference designs and NIST Frameworks for Cloud and DevSecOps. These factories deliver AI/ML Applications, Data Science Platforms, Blockchain and Microservices for DoD, Healthcare and Civilian Agencies. Job Summary Serve as a Technical Lead responsible for architecture, solution design, and delivery of complex government modernization initiatives. Lead the transition of legacy applications to Salesforce Government Cloud Plus using Salesforce Public Sector Solutions (PSS), driving the implementation of scalable, secure, and compliant portal solutions within a federal environment. Own technical decision-making, system integration strategy, and platform governance across a multi-portal ecosystem while collaborating with cross-functional stakeholders to translate federal requirements into effective technical solutions. Responsibilities • Lead architectural design and implementation of modernized solutions using Salesforce Public Sector Solutions (PSS), • Drive migration of legacy systems and components to Salesforce Government Cloud Plus, • Oversee ingestion, transformation, and management of high-volume datasets ensuring scalability and data integrity, • Design, develop, and test APIs, user interfaces, and batch processing jobs in an Agile delivery model, • Ensure compliance with FedRAMP High security controls and support Authority to Operate (ATO) requirements, • Configure and manage Salesforce platform components including profiles, roles, and access controls, • Implement and manage integrations between Salesforce and enterprise systems using MuleSoft or similar middleware, • Partner with product and business teams to define technical solutions and provide accurate level-of-effort estimates, • Lead Agile/SCRUM ceremonies and mentor development teams to deliver high-quality, incremental releases, • Utilize tools such as Postman and SoapUI for API testing and validation, • Salesforce certifications including Administrator, Advanced Administrator, and Public Sector Solutions or OmniStudio Developer/Consultant, • Strong expertise in REST, JSON, SOAP, WSDL, and XML Schema, • Deep knowledge of Salesforce PSS, Experience Cloud, and Government Cloud Plus, • Advanced data modeling skills with experience designing complex Salesforce object models, • Hands-on experience with integration platforms such as MuleSoft for event-driven architectures, • Proficiency in API testing tools such as Postman and SoapUI, • Strong understanding of federal security and compliance frameworks including FedRAMP High, • Knowledge of web accessibility standards (WCAG 2.0 / Section 508), • Proven leadership experience in Agile/SCRUM environments, • Excellent communication and analytical skills with ability to assess existing systems and take technical ownership, • U.S. Citizenship or authorized work status with ability to obtain a federal Position of Trust (background investigation required)

Job DescriptionCompany Description CapTech is a technology consulting firm dedicated to helping clients achieve their business objectives through innovative technology solutions. With a commitment to excellence and collaboration, CapTech partners with leading companies to deliver digital transformation, software development, and technology consulting services. Job Description Consulting at CapTech • Partner with clients on cross‑functional, team‑based projects to deliver scalable Salesforce solutions across the full Software Development Lifecycle (SDLC) using Agile methodologies, • Serve as a trusted technical advisor, managing architectural scope while aligning technical solutions with business goals, • Lead the technical architecture and delivery of Salesforce implementations, including custom development, integrations, and data migration, • Design enterprise‑grade Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and industry‑relevant managed packages, • Design and review integrations between Salesforce and external systems such as ERP platforms, financial systems, marketing tools, identity providers, and document management solutions, • Create and execute an individualized professional development plan focused on Salesforce architecture mastery and emerging platform capabilities, • Demonstrate technical thought leadership by contributing to architectural standards, best practices, and reusable accelerators, • Mentor architects and developers through architecture reviews, communities of practice, and ongoing knowledge sharing, • Participate in technical pre‑sales activities, including solution design, estimations, and delivery scoping for prospective clients, • Gain exposure to a variety of clients, business models, and industry verticalsQualifications Required Qualifications • Proven ability to design and optimize complex business processes and integrate systems across distributed enterprise environments, • Strong client‑facing written and verbal communication skills, • Minimum 3+ years of Salesforce platform experience, • Minimum 5+ years of overall technical development experience, • Strong architectural and hands‑on experience with Salesforce, including Apex, Flows, Lightning Web Components, OmniStudio, and Experience Cloud, • Experience with Salesforce CPQ, • Solid understanding of Salesforce platform capabilities, integration patterns, and SDLC best practices, • Salesforce certifications such as Platform Developer, Administrator, Application Architect, or System Architect, • OmniStudio certifications or demonstrated advanced experience, • MuleSoft experience and/or certifications, • Experience with CI/CD pipelines, source control strategies, and modern DevOps tooling within Salesforce ecosystems Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs. • Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths, • Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs, • Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care, • Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more, • Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations, • Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities. CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. CapTech supports Equal Pay for all. In addition, in the State of Colorado, we are committed to Equal Pay for ALL in accordance with the Colorado Equal Pay for Equal Work Act. The base pay range for this role is: $150,000 - $200,000. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship. #LI-RK1

Job DescriptionThe deadline to apply to this role is April 15th, 2026. Location and Logistics: This is a hybrid role. You must report to our Denver office at least 51% of your working time, and 100% of the time in your first 60 days of employment. Ability to work one of the following shifts Monday - Friday:7am-4pm MST9am-6pm MST Salary: $70,000-80,000 with a variable bonus based on company performance. Visas: We are unable to sponsor work visas for this role, and you must be authorized to work in the United States. Interview Schedule: 30-minute initial call with our recruiter, and up to three 30-45-minute video or onsite interviews with members of our team, followed by an offer pending references. At least one interview will cover hypothetical support scenarios. The estimated interview time commitment is up to 3 hours. Please note that, due to the nature of our work in the financial services industry, the selected candidate will be subject to background and reference checks as part of the onboarding process.About Zocks AIZocks AI is revolutionizing the Financial Services industry with a groundbreaking AI platform. We're a fast-paced, venture-backed startup building a team of highly competent, collaborative, and adaptable professionals. We're looking for people who are excited to build from the ground up and set a new standard for customer success. The Role & The Person:The RoleThis is not a typical "ticketing" role. For you, tech is a passion both personally and professionally. The support team holds itself to an unwavering standard of excellence. We don't take shortcuts, abiding by guidelines that are clear, fair, and firm. We care deeply about the quality of every single user experience and feel a personal responsibility for our users' success. You are a relationship-builder and a master problem-solver who will serve as a foundational member of our Solutions Delivery team. Who You Are:• The Ultimate Host: You treat every user like a guest at your own table, bringing a warm, human relationship element to the "robot" problems we are solving.• RCA Fluent: Your first language is Root Cause Analysis. You don't just "close tickets"; you ensure the underlying issue is addressed and resolved completely so it doesn't return. • Resourceful & Detailed: You unfailingly exhaust every available resource before asking for help. When you raise your hand, you provide highly detailed context and a clear map of the troubleshooting steps you’ve already taken.• High Executive Function: You thrive in the ambiguity and pace of a startup. You have the judgment to recognize when you should make a decisive call independently and when a matter is sensitive enough to loop in leadership, always keeping the user’s experience as your North Star. You navigate uncharted territory with curiosity.• Technology Evangelist: You love diving into new systems and are passionate about how applied AI can change lives. You likely use AI tools in your personal life to optimize your own workflows.• Data Integrity Sentinel: You possess an uncompromising commitment to data privacy and security. You operate with a high level of discretion and care when handling sensitive PII (Personally Identifiable Information), navigating the complexities of the highly regulated FinTech space with a "security-first" mindset. What You'll Do:• Expert Troubleshooting: Become a power-user of the Zocks AI platform to patiently troubleshoot complex issues via video, phone, chat, and email.• Drive Adoption: Actively identify opportunities to teach users about features they haven’t discovered yet, ensuring they get maximum value from the platform.• Voice of the Customer: Channel deep user insights and friction points back to our product and engineering teams to help shape the future of Zocks.• Commit to Excellence: Maintain a high bar for verbal and written communication that is clear, empathetic, and effective. Requirements & QualificationsExperience: 2-5 years in a client-facing role, preferably in a high-growth startup. Technical Expertise: Proven ability to troubleshoot technical issues and a demonstrated passion for leveraging AI tools (prompt engineering experience is a plus).Mindset: We are looking for teammates who are here for the long haul and are excited by growth opportunities at Zocks Bonus Qualifications:- Salesforce Certified Administrator- Microsoft 365 Certified- Dynamics 365 Administrator- Prior experience as a Paraplanner or Client Service Associate at a Financial Institution. You are familiar with the "Advisor Tech Stack" (e.g., Wealthbox, Redtail, Orion) and the regulatory requirements of the financial services industry. Benefits & Perks at ZocksHealth: 100% covered medical; 99% covered dental and vision.Ownership: Significant equity grant—we are all building this together.Variable Bonus: paid out annually based on performance. Balance: Unlimited PTO to ensure you can rest and recharge.Growth: Zocks offers a wide range of growth opportunities for teammates who demonstrate above average performance after their first 6 months of employment. Apply today to be part of Zocks AI’s mission to transform the future of Financial Services! We are an equal opportunity employer and never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. At Zocks AI, we value diversity and believe it enhances our creativity, innovation, and overall success. We encourage all qualified people to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Coresite: At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Business Analyst Role: As a member of the CoreSite information technology team, the IT Business Analyst is skilled in the analysis of business processes and elicitation of requirements from multiple, and sometimes conflicting, business units. The individual in this role is responsible for product ownership, project management and/or scrum master responsibilities for assigned projects, taking gathered requirements through development and successful implementation. The Business Analyst works with technical and non-technical teams and must communicate effectively according to the audience. The ideal candidate is comfortable with a high degree of change, deals well with ambiguity, and is capable of working in an adaptive software development environment with a strong analytical skill set. Essential Functions: • Provide thorough assessments of current-state and future-state business processes to establish technical solutions, cost-benefit analyses, and scope estimations., • Gather requirements by conducting process workshops, discovery sessions, and backlog refinement to translate into accurate and meaningful epics, user stories and acceptance criteria., • Advise business stakeholders on platform best practices and standard feature adoption by working with technical leads and the Enterprise Solution Architect., • Perform role of Scrum Master and/or Project Manager as needed, undertake duties such as leading agile ceremonies, creating project plans, reporting project status across the organization, planning and facilitating end-to-end UAT activities, and creating deployment and cutover plans., • Prioritize and track all issues, risks, action items and decisions to resolution, escalating as needed to ensure project success., • Builds and maintains process and project documentation in Confluence/Box and other tools as adopted by the organization, • Facilitate change management in areas affected by development activities. Evaluate system changes for downstream system and/or organizational impact., • Develop and maintain productive working relationships with key internal clients and other team members., • Maintain state-of-the-art knowledge of related systems and techniques, including evaluation of computer hardware and software. Initiate or assist in the research, evaluation, and selection of new system software, as directed., • Adhere to Software Development Lifecycle (SDLC) methodology and compliance obligations., • Train on, and support the use of, assigned applications/software, and various reporting systems., • Participate in Quality Assurance and Quality Control practices, standards, methodologies and metrics associated with assignments., • Complete system and process effectiveness audits. Knowledge, Skills & Abilities: • Experience with Salesforce, Data Warehousing, or Data Analytics is highly desired., • Communication skills including communicating at technical and business levels, and the ability to effectively communicate and engage with people from all organizational levels., • Strong documentation skills., • Ability to collect and analyze data to assist in decision-making., • Experience working within in various project delivery methodologies and able to apply necessary processes to ensure project success., • Strong problem solving (error detection, root cause analysis, error correction), conceptual, analytical, and decision-making skills., • Skilled in managing or driving small to medium-sized projects. Product Ownership or Project Management background is desired., • Demonstrated aptitude for quickly learning new applications and operating systems., • Bachelor’s degree in computer science, information technology or related studies preferred., • Three (3) or more years of related experience, which includes at least two (2) or more years of related experience supporting a variety of business software, and two (2) or more years of experience supporting IT with systems implementations as a Business SME or Product Owner., • Salesforce certification(s) a plus (Administrator, Business Analyst, Advanced Administrator)., • Knowledge of MuleSoft or Enterprise Integration Strategies are a plus., • Demonstrated experience using and supporting developed and purchased business applications., • Demonstrated experience discussing issues at a technical or non-technical level, depending on the audience., • Demonstrated experience maintaining a persistent focus to perform troubleshooting and problem resolution. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Compensation: Compensation for this role includes a base salary between $80,000 to $90,600 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance. Posting Timeline: This position is expected to be posted through May 30, 2026. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week! • First-day medical insurance through Cigna with generous premium cost coverage, • Dental insurance through Delta Dental, • Vision insurance through VSP, • Telemedicine through MDLive for Cigna, • Healthcare and dependent care flexible spending account (FSA) plans, • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan, • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company, • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance, • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match, • Discretionary annual bonus and equity incentive plan, • Employee stock purchase plan (ESPP) with a 15% discount, • 16 days of paid time off (PTO)11 paid company holidays and additional floating holidays, • Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave and disability leave, • Free parking or a company contribution toward a public transit pass Additional Perks • Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family, • Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives, • Technology Stipend: $100 monthly stipend., • Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year, • Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants, • Financial Management: Access to financial coaching, digital tools and services to manage and pay student loan debt quicker, • Pet Insurance: Keep your furry friends healthy and happy, • Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy, • Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges, • Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care., • Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements, • Discounts: Discounts, cash back offers and perks on thousands of brands, • LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Requisition ID: 35005 At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere. We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient's life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart. With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours. Senior Programmer Analyst - Salesforce ServiceMax Administrator - Developer JOB SUMMARY This position provides analysis and functional/technical skills in an existing and emerging Salesforce environment. Candidate will work within the Salesforce and ServiceMax development team. Performs a broad range of tasks which include research, analysis, design, configuration, coding, testing, maintenance, support, training, and implementation of information technology solutions in the Salesforce platform. This position will primarily focus on work within the Experience Cloud ecosystem, including development and optimization of our external-facing portals. The role will also support Agentforce initiatives through the deployment of new virtual agents designed to improve overall customer experience. ESSENTIAL DUTIES • Ability to design, develop and configure Salesforce Sales Cloud, Service Cloud, Experience Cloud and Agentforce along with ServiceMax to help advance the overall product capability and feature set to meet the needs of a global user base., • Ensures all development - Apex, LWC, flows, integrations, and configuration - follows Salesforce best practices, including governor-limits awareness, naming conventions, flow design standards, and maintainable architecture patterns., • Implements complex development tasks, including Apex classes, triggers, LWC/Aura components, API integrations, and data model design., • Ensures code quality through unit testing, automated testing strategies, peer reviews, and adherence to development standards., • Supports release management processes, including version control and deployment strategies., • Takes initiative to understand customers and their environment. Dedicated to quality client service and proactive and responsive to client needs., • Leads requirements-gathering sessions with product owners, business stakeholders and end users to understand needs, pain points and desired outcomes., • Translates business requirements into clear functional and technical specifications, user stories and acceptance criteria., • Applies highly professional business and/or technical knowledge when working with customers, other IT groups, and vendors., • Demonstrates ownership and personal accountability for areas of responsibility, proactively identifying issues and driving solutions., • Conducts research and evaluates emerging Salesforce technologies, including AI-driven features and Agentforce capabilities., • Requires ability to work with team members to deliver on time and on budget committed results to customers., • Continuously expands knowledge of Salesforce, Agentforce, ServiceMax, and related technologies through self-directed learning and certifications. OTHER DUTIES AND RESPONSIBILITIES • Shares responsibility with team members for 24-hour on-call problem resolution. MINIMUM QUALIFICATION REQUIREMENTS Education Bachelor's degree in Computer Science or, equivalent of education and experience, sufficient to successfully perform the essential functions of the job may be considered. Experience Minimum 8 years of experience • Requires in-depth experience in Salesforce declarative development (object modeling, translation workbench, workflow rules, validations, page layouts, etc.), • Requires experience in Force.com development (APEX triggers, Classes, Visualforce, Controllers)., • Requires experience with Lightning Web Components and Aura Components., • Requires experience with Salesforce communities (Experience cloud), • Experience with ServiceMax a plus., • Active Salesforce.com developer certifications (Admin/Adv Admin, PD1, PD2) required., • UI/UX design experience in the Salesforce Experience cloud is a plus., • Agentforce configuration knowledge is a plus., • Mobile optimization of Salesforce Experience cloud sites is a plus., • Experience writing functional requirements and associated test cases., • Understanding of Agile methodology preferred., • Experience writing functional requirements and associated test cases. Skills • Solution Architecture Skills - ability to drive leading practices and established design patterns for integration and core application development in Salesforce.com., • Experience with common Force.com code development/migration tools (Git with Azure DevOps, etc.)., • Requires ability and willingness to educate and train others., • Requires strong orientation to customer satisfaction., • Requires ability and willingness to work on multiple projects at one time and priority setting., • Demonstrated ability to initiate, promote, and exhibit team-oriented behavior., • Demonstrated working knowledge of multiple business disciplines., • Demonstrated ability to communicate effectively both verbally and in writing to both technical and non-technical audiences. -Or- An equivalent competency level acquired through a variation of these qualifications may be considered. PHYSICAL REQUIREMENTS Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Target Pay Range:$111,400.00to$139,300.00-Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data Target Bonus on Base:7.0 We anticipate this requisition will be open for a minimum of five days, from 4/21/2026. We encourage your prompt application. At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family.Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more.To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates.For us, it's about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind. We are proud to be an Equal Opportunity Affirmative Action Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

Job DescriptionPay: $26.44 - $28.85/hour (During the temp-to-hire period, you will receive Accrued Paid Sick Leave. Once hired by our client, a full benefits package will be offered.) Schedule: Monday – Friday, 9:00 am – 6:00 pm, 1-hour unpaid meal break Company/Position Overview: Our client, a national, multidisciplinary forensic firm, is seeking a temp-to-hire Administrative Assistant to join their Administrative Team of 14. The Administrative Assistant needs to have a proven track record of supporting busy, fast paced teams. The Administrative Assistant must have strong computer skills, active listening skills, and attention to detail to be successful in this position. This is an exciting newly created position due to growth that is 100% in office in Glendale. Candidates with a background as a paralegal are encouraged to apply. Administrative Assistant Job Duties: • Perform conflict checks and data entry work in NetSuite (case management software), • Proofread and format documents, • Organize and file case materials, • Back up to the Front Desk Administrator in answering a multi-line phone system, directing callers to appropriate personnel, • High School diploma required; Bachelors degree preferred, • 3+ years of administrative experience; law office experience is a strong plus, • Highly proficient in Microsoft Office Suite, • Experience with a ticketing and/or case management system (e.g., NetSuite, Salesforce, etc.), • Ability to maintain a high degree of professionalism, • Excellent phone, organizational, and file management skills, • Active listening skills and strong attention to detail, • Ability to work independently and as part of a collaborative team, • Able to handle confidential information

Job Description About Us The Center for Improving Value in Health Care (CIVHC) is an independent, mission-driven nonprofit that leverages data to drive price transparency, advance health equity, and improve health and health care for Coloradans. As the designated administrator of the Colorado All Payer Claims Database (CO APCD), we transform claims data into powerful insights that inform policy, foster accountability, and accelerate system-level improvement. We partner with communities, health systems, policymakers, and leaders across the state to advance affordability, equity, and outcomes – and we approach this work with analytical rigor, creativity, and a commitment to measurable impact. We envision a community where everyone has the opportunity to be healthy and can access affordable, high-quality care. Our core values – Service, Stewardship, Integrity, and Equity – guide every aspect of our work and reflect our dedication to empower people and organizations working to improve health and well-being across the state. Job Summary The State Initiatives Project Manager works collaboratively across CIVHC’s teams and with external partners to develop project plans, track activities, and ensure accurate, complete, and timely fulfillment of Colorado state government projects. This position coordinates tasks involved in multiple competing projects and maintains open lines of communication between CIVHC analytics teams and the State of Colorado. The role works closely with the Data Solutions Department and the Public Reporting subject matter expert (SME) to provide input and guidance to develop new analytics and enhance existing reports. The State Initiatives Project Manager serves as the project lead, monitoring project progress and hours in CIVHC’s project planning tool, anticipating challenges and mitigating risks, delegating tasks, conducting and participating in regular internal and external project meetings, and ensuring projects are high-quality, accurate, timely, and actionable. Hybrid Work Model This position is based in Denver, Colorado. Because CIVHC operates under a hybrid work model with a requirement of at least one in-office day per week (unless otherwise approved), candidates must reside within a commutable distance to the Denver metro area. Limited relocation assistance may be available for out-of-state candidates who intend to relocate to the Denver area. Duties / Responsibilities / Essential Functions: Responsibilities for this position may include, but are not limited to: Project Management & Execution • Primary project management lead for State of Colorado projects and deliverables, leading development and execution of annual project plans as well as creating and maintaining detailed project plans for individual projects, • Monitor project progress and hours in CIVHC’s project planning tool, • Collaborate with CIVHC people managers on resource assignments to ensure timely execution of projects and deliverables, and support accurate time tracking, • Coordinate across CIVHC teams and monitor all phases of production to ensure timely and high-quality execution of projects, • Ensure projects are accurate, complete, delivered on time and within budget, and responsive to specifications, • Serve as the secondary point of contact for the State of Colorado, including soliciting input and feedback before, during, and after project completion, • Participate in external and internal discussions to help develop project goals and deliverables that meet State needs, • Lead cross-functional project status meetings and support resolution of barriers to project execution, • Collaborate with CIVHC analysts and external partners to determine appropriate methodologies for State reporting and analytics, • Provide input on appropriate visualizations, format, and documentation to support widespread understanding and use of data, • Continually improve data project management processes to increase efficiencies and documentation Required Skills / Abilities • Demonstrated ability to manage multiple data-focused projects simultaneously, • Strong critical thinking and problem-solving skills, with the ability to make recommendations aligned with customer needs, • Excellent interpersonal and customer service skills, • Strong communication and organizational skills, with the ability to collaborate effectively across teams, • Excellent time management skills and ability to meet deadlines, • Experience with project planning/project management software, • Exceptional attention to detail, • Ability to develop and execute long-term work plans with multiple partners and overlapping deadlines Required: • Bachelor’s degree in public health, public policy, statistics, business, IT, or related field; or equivalent combination of education and relevant experience in place of a degree, • Three or more years of project or program management experience; certification preferred, • Three years of experience working in a health care or health insurance organization, • Strong project management skills to manage multiple co-occurring projects and contract requirements, • Ability to understand and speak to the needs of diverse health care partners, • Experience with large-scale data sets and analytics; claims data experience preferred, • Experience participating in or leading a Supportive Project Management Office Primarily computer-based work with extended periods of sitting, typing, and concentration. May occasionally require light lifting of office materials. • Sitting for extended periods of time., • Using a computer and keyboard for typing and data entry., • Reaching and stretching to access files or equipment., • Lifting and carrying light objects such as papers or office supplies., • Walking short distances within the office environment., • Operating office equipment such as printers, copiers, and fax machines., • Occasionally bending or stooping to retrieve items from lower shelves or cabinets., • Maintaining good posture to prevent discomfort or strain., • Using a telephone or headset for communication. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Must be able to travel to and from local meetings and occasionally overnight national travel. How to Apply Interested candidates should apply through CIVHC’s careers page at Application Deadline This position will remain open until 06/12/2026. The application deadline may be extended if needed, and the posting will be updated accordingly. Hiring Timeline Application review will begin immediately. Target hire date: 07/2026 Compensation & Benefits The salary range for this position is $65,000 - $75,000 annually, based on experience, education, and internal equity. In addition, this position may be eligible for an organization-wide bonus if certain metrics are met by CIVHC. CIVHC offers a comprehensive benefits package including: • 403b Retirement Plan, • Medical, Dental, and Vision plans, • Healthcare and Dependent Care Flexible Spending Account options, • Paid life insurance, • Short- and long-term disability coverage, • 9 paid holidays per year plus generous personal time off, • Company-paid parking, • On-site workout facility, • Excellent work-life programs, such as flexible schedules, and work-from-home options, • Employee wellness program, • Internal professional development opportunities CIVHC does not provide visa sponsorship currently. Candidates must be legally authorized to work in the United States at the time of application and throughout employment. Background Check Employment is contingent upon successful completion of a background check, in accordance with CIVHC policy and applicable laws. Equal Opportunity Employer CIVHC is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, equitable, and welcoming workplace for all employees. We do not discriminate on any protected basis, including race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other status protected by law. Research shows that women, people of color, individuals with disabilities, and members of other underrepresented groups often hesitate to apply for positions unless they meet every listed qualification. At CIVHC, we are committed to considering a broad range of experiences and backgrounds. If you are excited about this role and believe you would be a strong addition to our team, we encourage you to apply, even if your experience does not perfectly align with every requirement. We believe diverse perspectives strengthen our ability to advance health equity, improve health care value, and serve communities across Colorado.