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Who are we? Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. At PCNA, we don’t just create products — we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions. What we offer you • Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!, • Flexible scheduling, • 401k Matching, • Generous Paid Time Off and Holidays, • PCNA Cares Share Fund – donating to teammates in times of need Why you will make it your career • We invest heavily in modernization, operating more efficiently with cutting edge digital technology, • We value our employee’s contributions in a collaborative and inclusive work environment, • Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger, • As the industry leader for environmental responsibility, sustainability is the key to every decision we make Our Values Delight Customers: Treat our customers the way you’d like to be treated. Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative Think Team: Work together to get the job done. Be inclusive and collaborative. Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen. Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input. Our Businesses Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products,​ offerin​g deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories: Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high-quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs! The Position The Marketing Automation Manager will act as a strategic and technical subject matter expert across the marketing automation landscape, with a focus on Salesforce Marketing Cloud, Sales Cloud, and other enterprise-level platforms utilized for segmentation and automation such as Airtable and Zapier. This individual will collaborate with internal stakeholders (Marketing, IT, Data/Analytics, UX, Creative, and Development teams) as well as external partners and vendors. This role requires the ability to translate marketing strategies into scalable, automated campaign journeys and trigger-based communications that deliver measurable value across the customer lifecycle. A strong grasp of Salesforce Marketing Cloud’s features, including SQL, AMPscript, HTML, and SSJS, are critical to success. Key Responsibilities • Optimize tools and technologies within the MarTech stack, especially Salesforce Marketing Cloud, Service Cloud and Sales Cloud., • Build and deploy sophisticated, multi-step automated campaigns across email, SMS, and web channels using Journey Builder, Automation Studio, and custom scripting., • Create and maintain dynamic emails and personalized experiences using AMPscript, SSJS, and HTML/CSS., • Use SQL to manage queries, build audiences, segment customer data, and enable advanced targeting strategies within Marketing Cloud., • Partner with Brand Marketing, Digital Experience, and CRM teams to design and execute full-funnel customer journeys., • Ensure data-driven marketing execution by integrating analytics, testing, and segmentation strategies into every campaign., • Develop robust QA and testing protocols for campaigns, automations, and dynamic content blocks., • Partner with Analytics and Data teams to access reporting systems and customer data sources; ensure accuracy and compliance with all customer-facing communications., • Collaborate with IT and data engineers on platform integrations, API connections, and data automation processes., • Develop and deploy robust reporting and dashboards within Salesforce and Marketing Cloud to inform decision making and strategy., • Monitor, analyze, and optimize campaign performance across channels; recommend and deploy ongoing improvements., • Utilize Zapier and Airtable for project management and workflow automations, • Create strong internal documentation and contribute to the development of process standards., • Provide training and support to internal users and ensure adoption of marketing automation best practices., • Support the implementation, governance, and management of Contact and Lead record accuracy, deduplication, and lifecycle updates across Salesforce Sales Cloud, Marketing Cloud, and Znode., • Monitor, troubleshoot, and enhance cross-platform data syncing mechanisms, ensuring real-time alignment between CRM, ecommerce, and marketing automation systems., • Maintain and govern data schemas, field mappings, and business logic for Contact and Lead objects, including opt-ins, preferences, and source attribution., • Partner with CRM and ecommerce stakeholders to continuously improve Lead-to-Contact conversion workflows, source tracking, and attribution logic., • Serve as the subject matter expert for both Salesforce CRM and Marketing Cloud, applying platform expertise to administrative tasks (e.g., data model config, permissions, Contact Builder setup) and executional tasks (e.g., campaign building, audience queries, triggered sends). Skills and Knowledge • Deep expertise in Salesforce Marketing Cloud (including Journey Builder, Automation Studio, Email Studio, and Contact Builder)., • Deep expertise in Salesforce Sales Cloud, with proven experience managing Contact and Lead objects, synchronizations, and lifecycle logic., • Strong working knowledge of SQL for audience segmentation and query automation., • Proven success building lead scoring models, lifecycle programs, and nurture tracks., • Skilled in campaign performance analysis, A/B testing, and optimization techniques., • Excellent organizational, communication, and documentation skills., • Able to manage multiple priorities in a fast-paced, agile environment., • Experience collaborating with cross-functional teams, including IT, UX, Analytics, and Creative., • Familiarity with email and SMS compliance and best practices (e.g. CAN-SPAM, TCPA, CASL), • Demonstrated ability to administer and optimize cross-platform integrations between CRM, marketing automation, and ecommerce platforms (e.g., Znode)., • Strong understanding of Contact Builder, data extensions, attribute groups, and audience architecture in Marketing Cloud., • Hands-on experience configuring Lead assignment rules, conversion logic, and field-level syncs in Salesforce CRM., • Experience and Working knowledge of Service Cloud, Sales Engagement & Cadences, and Data Cloud is a plus., • Proficient in AMPscript, HTML/CSS, and SSJS to enable personalization and scripting in campaigns. Minimum Qualifications • Bachelor's degree in Marketing, Communications, Computer Science, or related, • 3+ years of experience with Salesforce Marketing Cloud and Salesforce Sales Cloud, • 3+ years of hands-on experience in a high-volume marketing automation role, • Experience with customer data platforms (CDPs), CRM integrations, and web analytics is a plus, • Certifications in Salesforce Marketing Cloud are preferred but not required, • Certifications in Salesforce Sales/Service Cloud are preferred but not required Residency Requirements: Must be located in one of the following states: Colorado, Florida, Georgia, Kentucky, Massachusetts, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, or Utah. Together We Inspire Pride We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation. PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws. Fraud Disclaimer: PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.

Salesforce Marketing Cloud Consultant or Developer certification. Salesforce Marketing Cloud Consultant. We are seeking an experienced Salesforce Marketing Cloud Consultant to support digital marketing initiatives for a healthcare provider.

A note to prospective candidates: this posting represents a pipeline opportunity. We are a growing organization that believes in getting ahead of our talent needs rather than reacting to them. By building relationships with exceptional leaders today, we position ourselves and you, for success tomorrow. There is no guarantee of an immediate role, but we are genuinely interested in connecting with the right people and keeping the conversation going as our portfolio expands. Fluent Software Group is part of Valsoft Corporation’s family of operating groups, a global leader in acquiring and growing vertical market software companies. We focus on specialized industries where deep expertise truly makes the difference. At Fluent, we partner with founders to actively scale what they've built. We bring hands-on operators, proven playbooks, and the resources to accelerate growth, so your business doesn't just continue; it compounds. This position provides critical operational leadership to a company and potentially a portfolio of companies within a growing software vertical. As the leader of a Business Unit, you will be responsible for developing and implementing the business’s strategic plan across all major functions, including sales and marketing, R&D, customer service, professional services, and human resources. You will work closely with the leadership team to identify, define, and execute strategies required to achieve growth plans and operating objectives, with a focus on improving operational excellence. This role carries full accountability for the business unit’s results, making it ideal for a driven leader eager to make a significant impact. • Own the long-range, annual, and quarterly financial and non-financial goals, • Develop and communicate a clear vision of goals and objectives, strategies, and philosophies about growth, revenue generation, profitability, and customer care, • Manage day-to-day operations, including sales performance, opportunity management, forecasting, R&D capacity, and customer support, • Drive revenue growth, working with the sales team to identify new opportunities and execute growth strategies including cross/upsell and entering adjacent markets, • Develop and implement best in class sales operations and sales infrastructure to enable effective scale and ensure process discipline, • Develop and maintain competitive intelligence programs, generating industry trend reports to inform new feature and product development, • Improve use of Salesforce and other internal tools to increase forecasting capability, implement targets, and provide actionable insights to executive team and board of directors, • Create and implement KPIs for sales team to measure performance and productivity (ex: CAC / LTV); develop performance dashboards and establish reporting process (measure NRR and MRR trends), • Work with sales leaders in establishing quotas, budgets, compensation plans and pricing optimization, • Execute an effective, long-term customer success program for clients, • Implement and maintain client support initiatives, • Facilitate both in-house and client training sessions, • Monitor and document Customer Success metrics, including program usage, satisfaction levels, ticket throughput, and resolution, • Ensure clear product roadmaps are established, followed, and adapted to meet market needs, • Balance investment in R&D with maintenance efforts to maximize new customer growth and retain existing clients while maintaining efficient Customer Care and R&D operations, • Track Product Manager prioritization of R&D tasks, ensuring they are entered into the corporate system and executed by software developers As AI reshapes the competitive landscape of software, this role carries direct accountability for ensuring the business unit is not experimenting with AI — but systematically deploying it. The GM is expected to lead the transition from AI-assisted workflows to agentic systems that reduce human intervention, increase throughput, and compound value over time. • Champion the infusion of AI across all business unit functions — from sales operations and customer success to R&D delivery and financial forecasting — identifying where autonomous systems can permanently replace manual steps, • Define and track the unit’s AI maturity roadmap, measuring progress from assisted tooling to agentic workflows that decide and execute with minimal human oversight, • Partner with R&D leadership to embed AI into the software development lifecycle (SDLC), prioritizing initiatives that move the product from a system of record to a system of action, • Establish clear signal/noise discipline around AI adoption — distinguishing high-impact implementations that compound value from performative experimentation that stalls progress, • Hold teams accountable for documenting AI-driven outcomes: time saved, decisions automated, costs avoided, and quality improvements — translating experiments into measurable business leverage, • Align the team to the future state of agentic AI by building internal capability, sponsoring cross-functional learning (including developer-led spotlights and structured retrospectives), and creating a culture where AI adoption is treated as a core operational competency, • Ensure we are delivering profitable projects by monitoring billable utilizations, staff OPEX and contribution margin, • Establish strategies to increase NRR, • Review with Senior Management and the team, • Advance performance by driving improvements in revenue, profit, customer retention, loss prevention, and expense ratios, • Annual, quarterly, and monthly revenue results/forecasts and costs, • Participate in the development of internal department policies and programs to support quality and growth Partnering with your HR lead in: • Driving talent retention and development, • Complying with local employment legislation, • Engage in M&A activities, working closely with the Valsoft investment group on acquisition strategy and M&A initiatives, • Proven experience in senior leadership roles within the software or technology sector, • Strong skills in developing and executing strategic business plans across multiple functions, • Demonstrated success in driving revenue growth and market expansion, • Hands-on approach to managing daily operations and improving operational efficiency, • Demonstrated understanding of AI adoption in enterprise software environments, with the ability to distinguish high-signal AI work from experimentation and drive agentic transformation across business functions, • Comfort operating in ambiguity with the ability to drive clarity, prioritize ruthlessly, and align teams around outcomes rather than activity, • High Autonomy, High Impact: Own your work from Day 1, • Serious Career Growth: Exposure to M&A, integration, and scaling operations, • Learning-Driven Culture: We invest heavily in talent development, • Entrepreneurial Energy: No two days look the same, • Competitive Offer: Compensation, Health, dental, vision, PTO, and more, • Team-First Mindset: Regular events, collaboration, and global connections #FluentSoftware

Description Sprout Social is looking to hire a Customer Success Manager, Key Accounts for the Sales & Customer Experience team. Why join Sprout’s Sales & Customer Experience team? The Sales and Customer Experience team shapes how Sprout powers the future of customer connection for today’s most innovative brands. We sell and support the leading social media management platform for businesses, helping organizations unlock the full value of social. Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact. What you’ll do The Customer Success Manager, Key Accounts play a critical role in driving customer satisfaction, retention, and growth within some of our largest and most strategic accounts. You will be responsible for building and maintaining strong relationships with key stakeholders, proactively identifying and addressing customer needs, and ensuring successful adoption and utilization of the Sprout Social platform. Customer Relationship Management: • Build and maintain strong, long-term relationships with key stakeholders at Enterprise accounts, including C-level executives, marketing directors, social media managers, and agency partners., • Proactively identify and understand customer needs and challenges through Mutual Success Plans, • Conduct Executive Business Reviews with customers to assess platform usage, identify areas for improvement, and discuss strategic goals. Customer Training: • Partner with the Onboarding and Professional Services teams to ensure new customers are ramped up and fully understand how best to maximize Sprout based on their individual needs and preferences. Platform Adoption & Utilization: • Monitor customer platform usage and proactively identify areas for improvement in adoption and utilization., • Provide guidance and best practices to help customers maximize the value of the Sprout Social platform., • Work closely with Product and Engineering teams to provide customer feedback and influence product roadmap decisions. Customer Retention & Growth: • Identify and mitigate potential customer churn risks., • Drive customer expansion opportunities by identifying and qualifying upsell and cross-sell opportunities., • Ensure high customer satisfaction scores and proactively address any customer concerns or issues., • Strategically partner with the Renewals team in defending and growing revenue through positive renewal outcomes. Data Analysis & Reporting: • Track key customer success metrics, such as customer satisfaction, platform usage, and ROI., • Generate regular reports on customer health and performance., • Leverage data to identify trends and make data-driven decisions to improve customer outcomes. What you’ll bring We’re looking for someone who is deeply passionate about building strong customer relationships and driving meaningful outcomes. You thrive on understanding what success looks like for your clients and take pride in your ability to stay organized, proactive, and detail-oriented. In this role, you’ll manage strategic relationships with high-value clients.. You bring experience in navigating complex customer environments and a knack for identifying challenges, surfacing insights, and recommending solutions that align with their goals. Your technical aptitude allows you to confidently guide customers through our platform, uncovering new opportunities to add value. If you’re excited about delivering exceptional customer experiences, collaborating with cross-functional teams, and helping enterprise clients maximize their success, we’d love to connect with you. The minimum qualifications for this role include: • 4+ years of experience in Customer Success in B2B SaaS/Software, including 2+ years managing an Enterprise book of business, • Demonstrated success in retaining, renewing, and expanding Enterprise-level accounts through strategic relationship management and value-driven engagement., • Experience building relationships, presenting, and influencing senior-level decision makers across multiple functions Preferred qualifications for this role include: • Experience with consulting and providing strategic guidance related to social media and social media tools is a plus., • Experience working with tools such as G-Suite, Salesforce & Tableau How you’ll grow Within 1 month, you’ll plant your roots, including: • Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization., • Partner with your Customer Success leader to define key success metrics for your role and how you will measure against them., • Begin developing familiarity with our business, platform, and applications, as well as our company’s key metrics., • Acclimate yourself with the day-to-day responsibilities of Sprout’s Success Team by shadowing team members, listening to recorded customer calls, and working closely with our dedicated Enablement Manager. Within 3 months, you’ll start hitting your stride by: • Receive your dedicated book of business and begin familiarizing yourself with your customer base., • Establish relationships with customer-facing departments across the organization., • Guide customers to relevant Sprout resources, such as product guides, webinars, and support channels, to drive engagement and encourage successful product adoption., • Respond to high-impact customer issues in a fashion that inspires continued customer loyalty., • Actively handle inbound requests and account-related questions. Within 6 months, you’ll be making a clear impact through: • Develop and maintain deep product expertise to serve as a trusted advisor and strategic resource for your customers, • Partner with colleagues across departments to address customer feedback and communicate accordingly., • Collaborate with your manager to review performance to date, identify growth opportunities, and create a clear plan for ongoing career development. Within 12 months, you’ll make this role your own by: • Propose and execute independent initiatives that drive impact across the Customer Success team and the broader organization., • Identify individual strengths and how to apply them effectively for continued success., • Master the Strategic Business Review and begin visiting customers in person to provide additional value. Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. This role’s On Target Earnings (“OTE”) for new hires in each zone are: • Zone 1 (New York, California, Washington): $101,200 - $139,150 USD annually, • Zone 2 (All other US states): $92,000 - $126,500 USD annually OTE is governed by an incentive plan. It is the sum of a fixed base salary plus incentives at target performance. Incentive compensation will vary based on performance. The listed ranges represent the expected earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

About AZX Our mission is to accelerate positive impact in critical industries through AI transformation. We’re growing quickly and already work with category-leaders in real estate (CBRE), energy (LevelTen Energy), logistics (Flexe), and utilities (Puget Sound Energy). AZX is a public benefit corporation founded in 2024. We were profitable through bootstrapped consulting for the first year. In early 2026, we raised $6M to scale our operations and technology. We work on challenges in clean energy, decarbonization, climate risk, energy systems, and global economics. We’re building our company for long-term success and aim to create the ultimate place to work for those passionate about AI and making a positive impact. About the Role You’ll be the engine behind how AZX finds, reaches, and converts prospects into real conversations. This is a new role at a company that believes AI should be at the center of everything we do—including how we go to market. You’ll build and run the AI-powered infrastructure that makes our small GTM team punch way above its weight: marketing ops, sales enablement, campaign intelligence, CRM automation, prospect profiling, and AI-generated content. You’re the person who does two impossible things before noon because nobody told you it was hard. This role is for someone who lives at the intersection of marketing, data, and AI tooling—and wants to build the GTM stack of the future from scratch. What You Will Do * Build and operate AZX’s AI-powered GTM infrastructure: CRM, marketing automation, campaign tools, analytics, and reporting * Create AI workflows for prospect intelligence—company profiling, exec move tracking, job posting signals, RFP discovery, news monitoring, and newsletter parsing * Design and maintain sales enablement systems: meeting transcript pipelines, AI-generated briefs, proposal drafts, and self-service content creation tools for the team * Manage and curate the repository of GTM materials (likely markdown files in GitHub), keeping collateral current and accessible * Support outreach and campaigns with AI-generated targeting, personalization, and content * Build vibe-coded interactive experiences and content for marketing and thought leadership * Support community and content efforts with data, automation, and tooling * Help with event data capture, recruiting support, and internal automation as needed * Track and report on GTM metrics: pipeline, ABM scorecard movement, funnel conversion, campaign performance Core Qualifications * Deeply fluent with AI tools—you use them daily and instinctively, not as an experiment. Claude, ChatGPT, Copilot, or similar are part of how you work. * Comfortable with developer tools, writing, and understanding code. You can work in GitHub, write scripts, wrangle APIs, handle API keys, and aren’t afraid of a terminal. * Highly curious and extremely teachable. You learn fast, unlearn faster, and get energy from figuring things out. * Relentless work ethic. You ship things, finish things, and move fast. * Systems thinker. You see how tools, data, people, and processes connect and can design workflows that make the whole team more effective. * Comfortable building from scratch in an ambiguous environment—you don’t need a playbook, you write the playbook. Values and Culture Qualifications * Mission aligned—you care about climate, energy, and using technology to solve hard problems. This isn’t just a job. * Action in ambiguity—you figure out what to do when nobody tells you, and you take ownership of the outcome. * Intellectual humility—you’d rather find the right answer than be right. * Kind candor—you care about your teammates and speak honestly, without creating unnecessary conflict. * Highly productive—you have a track record of getting a lot done. Other Qualifications (Not required, but a huge plus) * Experience with CRM platforms (HubSpot, Salesforce, or similar) and marketing automation tools * Background in B2B marketing, sales ops, or revenue operations * Familiarity with the energy, utilities, climate, or cleantech space * Experience at an early-stage startup or building a function from scratch * You build side projects, vibe code on weekends, or contribute to open source Compensation & Benefits * Salary range: $70,000–$110,000 (based on capabilities, experience, and location) * Bonus eligibility * Equity * Health insurance with meaningful coverage for dependents * Flexible paid time off * Training and learning opportunities * Fully remote team * Be part of a fast-growing, mission-driven company with industry-leading clients tackling the massive opportunity of AI transformation in critical industries Logistics * Remote, U.S.-based * Must be authorized to work in the United States on a full-time basis * Willingness to travel for AZX company events and industry conferences Next Steps — we want to hear from you! If this job sounds like a fit, we’d love to hear from you. If you feel aligned to the company but don’t check every box, please apply anyway—we’d still love to meet you.

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows. The Role Pantheon is looking for a Partner Operations Manager to join the Revenue Operations team. You will be responsible for the systems, execution, and process management that enable our Partner Account Managers and agency partners to succeed. This is a "systems-savvy" role for a proactive operator who can configure automation, build robust reporting, and bridge the gap between business strategy and technical execution. You will join the team to build our operational foundation from the ground up, managing everything from partner portal workflows to complex referral reconciliations. Key Responsibilities • Manage the Partner Lifecycle: Lead partner enrollment and vetting via the partner portal, and oversee the end-to-end deal registration and verification process., • Drive Technical Execution: Execute digest and alert messaging via customer communication platform, and manage recruitment campaigns across email and in-app channels in collaboration with Partner Marketing., • Build Reporting Infrastructure: Develop and maintain agency-by-agency pipeline reporting, referral validation, and fee reconciliation processes., • Optimize Systems: Manage Salesforce data integrity and linkages to support account planning and weekly pipeline reviews., • Enable Automation: Partner with Product, Design, and Engineering (PDE) to build and test our low-touch customer lifecycle and automate manual verification processes (like /.well-known and TXT records)., • Create Operational Playbooks: Document internal processes and build the operational framework for our Gold, Silver, and Bronze partner tiers. What You Bring to the Table • Operational Excellence: You have a background in Revenue, Marketing, or Sales Operations, ideally within a high-growth SaaS environment., • Technical Savvy: You aren’t a software engineer, but you are proficient with SQL, BI tools, and Salesforce reporting., • Automation Expertise: You are comfortable building multi-step workflows and using no-code tools like Zapier or Workato., • Analytical Mindset: You are an expert in spreadsheets and can translate complex data into clear requirements for engineering teams., • Technical Problem-Solving: You understand DNS records (TXT) and can guide partners through technical verification steps., • Collaboration Skills: You excel at working cross-functionally with Sales, Marketing, and Engineering to turn program goals into scalable systems. Bonus Points • Direct experience with partner or channel operations., • Working knowledge of APIs and how to test endpoints using Postman. Compensation: The base salary range for this role is as follows: • United States: $95,000-119,000 USD Pantheon is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need reasonable accommodation due to a disability for any part of the interview process, please contact . Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment. After an offer is made and accepted, E-Verify will be used to confirm your identity and employment eligibility, as required by the U.S. Department of Homeland Security. Visa sponsorship is not available at this time.

WHO WE ARE: We are RAPP – world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients. Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets YOUR ROLE: The Director, Analytics Enablement supports the collection and activation of analytics data across RAPP client projects, providing consultation and technical solutions to fulfill measurement and reporting goals. This person will architect, document, and maintain tracking architecture, conventions, and taxonomies. Additionally, the Director will act as a resident expert on the collection of accurate data through expertise in a variety of platforms including ESPs, digital media, web analytics, and tag management systems. At RAPP, Analytics Enablement exists at the intersection between analytics and technology, as a critical capability of our Marketing Sciences division. YOUR RESPONSIBILITY: • Directly interfaces with client and partner contacts, communicating in a manner to inspire confidence while maintaining detailed documentation following all discussions, • Authors client-facing business-centric documents including well-designed presentations, BRDs, use cases / user stories, and issue post-mortems, • Educates clients and agency colleagues on industry changes relevant to analytics and data privacy, including loss of cookies, Apple MPP & LTP, consent management, Google Privacy Sandbox, and the role of AI in digital measurement, • Performs discovery of client marketing and technology ecosystems, business goals, and personnel resources, • Authors and maintains campaign naming and URL tagging conventions and taxonomies, • Advises on CRM and email marketing measurement using tools including Salesforce Marketing Cloud and Litmus Email Analytics, • Advises on mobile app measurement and attribution instrumentation for platforms including Branch MMP, AppsFlyer, Kochava, and Adjust, • Advises on digital media tracking based on experience with Google Marketing Platform (Campaign Manager, DV360, and Ads), other DSPs, Microsoft Ads, Facebook Ads, Pinterest Ads, Twitter Ads, and LinkedIn Ads, • Conceives of tracking architecture for client initiatives and campaigns, producing flow diagrams and technical specifications, thereby allowing both digital and offline interactions to be tracked, analyzed, and optimized, • Authors tracking and tagging implementation documentation for client in-house teams, client/agency partners, and internal development resources, including clear details that can be easily translated into a test plan for tracking QA purposes, • Advises on tag management implementation and validation through platforms such as Google Tag Manager, Ensighten, Adobe Launch, and ObservePoint, • Provides comprehensive validation of all tracking implemented across client initiatives to ensure measurement accuracy REQUIREMENTS • At least 7-10 years of analytics and technology experience, preferably 3+ years with an Advertising, Marketing, Analytics, or Digital Media firm, • An understanding of core marketing analytics concepts including impressions, clicks, pageviews, events, sessions, users, conversions, lookback windows, and attribution models, • Experience working in support of CRM and digital media analytics, in particular working within the various popular platforms (Salesforce Marketing Cloud, Litmus Email Analytics, AppsFlyer MMP, Google Ads, GCM, DV360, Bing, and Facebook), • Experience utilizing tag management systems, including Google Tag Manager to support the deployment of web and media analytics tracking tags on pageview-based websites, single-page applications, and mobile apps, • Experience administering Google Analytics Accounts and Properties, including the creation of Custom Dimensions, Key Events, and Audiences, • Experience configuring and troubleshooting Adobe Analytics Report Suites including Classification Sets, Rules, Importer, and eVars / sProps, • Experience with A/B/multivariate website testing tools such as Optimizely and Adobe Target, • Experience with enterprise taxonomy management tools; Claravine is preferred; Accutics, Taxo, Terminus, Airtable, and Smartsheet are also valuable, • Experience with Apple MPP mitigation platforms including Litmus Email Analytics, • Google Analytics Certification and Adobe Analytics Developer or Architect Certification a plus, • Experience with scripting and other languages including Python, JavaScript, CLI, HTML, CSS, and Regular Expressions a plus, • Experience with the architecture and deployment of mobile tracking solutions, including SDK integration, server-postbacks, and MMP (mobile measurement providers) a plus, • Innovative Problem-Solving & Commitment: Ability to solve complex measurement and business challenges through creativity, while maintaining a commitment to self-driven continuing education to remain current on techniques, vendors, and the wider marketing landscape, • Presentation & Public Speaking: Ability to produce client-ready written documents and presentation decks along with strong public speaking skills to facilitate positive in-person client meetings, • Personal Traits: Ability to execute inspiring work with minimal supervision; passionate about problem solving in the areas of marketing, data, analytics, and technology; excellent verbal and written communication skills Our hybrid work model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ___. A reasonable estimate of the salary for this role, at the time of posting, is $136,000 - $163,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. “As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.” NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

At JetBrains, we create intelligent tools that help developers work smarter. For more than 25 years, our products—IntelliJ IDEA, PyCharm, WebStorm, Rider, TeamCity, Space, AI-powered tools, and many others—have been shaping the global software ecosystem. Millions of developers and thousands of companies worldwide rely on JetBrains to build, ship, and scale their software. We’re looking for an Account Development Representative to support engagement and relationship development across JetBrains’ strategic accounts in the US. In this role, you’ll work closely with Account Managers and cross-functional teams to build understanding of customer organizations, support meaningful outreach, and help maintain strong relationships with developers, technical stakeholders, and decision-makers. Your work will contribute to improving account visibility and supporting long-term collaboration with our customers. This role focuses on thoughtful outreach, account research, and coordination of engagement activities. * Support Account Managers with outreach and engagement across strategic accounts. * Research customer organizations to identify developers, technical stakeholders, and decision-makers. * Maintain and update account and contact information in Salesforce and other systems. * Contribute to outreach activities using email, LinkedIn, and other tools. * Help coordinate customer participation in events, briefings, and feedback programs. * Assist with planning and organizing Developer Days, meetings, and account engagement activities. * Collaborate with Sales, Marketing, Product, and technical teams to support customer engagement. * Contribute to improving and maintaining outreach and engagement processes. * 3–5 years of experience in Account Development, Sales Development, or a similar role. * Experience supporting outreach, prospecting, or meeting coordination in a B2B environment. * Strong organizational and research skills, with attention to detail. * Familiarity with Salesforce and outreach or prospecting tools. * Clear and thoughtful written communication skills. * Ability to work independently while collaborating closely with others. Nice to have: * Experience working with SaaS or developer-focused products. * Familiarity with software development environments or developer tools. * Experience supporting enterprise or strategic accounts. #LI-HYBRID #LI-REMOTE #LI-JP1 We process the data provided in your job application in accordance with the ___

As the Senior Salesforce Technical Architect, you will own the integrity and strength of our Salesforce operations and environment. You’ll be acting as a leader and trusted advisor to our multiple departments leveraging Salesforce and its integrated technologies, as well as be an effective mentor for individuals seeking to better understand, improve upon, and maximize their Salesforce experience. You will be the final decision maker with regards to technical requirements when it comes to platforms that integrate with Salesforce. Additionally, you will act as the point of contact between Salesforce and Quest, handling contract negotiations and additional product requests. You will need a deep understanding of the Salesforce platform but just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain trust to get your visions built into successful solutions. • End-to-end management and implementation within our Salesforce Platform., • Build out secure integration architecture within our Salesforce Org to interface with external systems and partner integrations such as Sage Intacct, Conga, DemandFarm, Workbench, Dataloader, Marketo, and other native and non-native integrations (from additional AppExchange partner integrations to third-party webhook & API based integrations)., • Evaluates and implements new architecture, either custom or managed, that ultimately leads to the streamlining of existing processes and improves efficiency of others., • Reviews new product purchases that will integrate with Salesforce for security and existing architecture considerations and provides pre-purchase support as requested, • Usage of Salesforce development technologies including Apex, SQL, XML, Java, and jQuery., • Developing new and maintaining existing security protocols (working knowledge of oAuth, SSO/SAML)., • Responsible for driving (continuous integration/continuous deployment) implementation using sandbox tools and other Salesforce Packages., • Responsible for developing the roles & permissions of our users, including setting object & field permissions and developing role-specific page layouts, process flows, reports, dashboards, etc., • Adheres to the Quest Analytics Values and supports a positive company’s culture., • Responds to the needs and requests of clients and Quest Analytics management and staff in a professional and expedient manner., • Familiar with project management fundamentals, leading workloads and projects to completion, and driving what work is getting done., • Leads the evaluation and resolve for technical debt related to Salesforce and its integrated technologies., • Point of contact for communications coming from Salesforce, including new product offerings, platform issues, and contract negotiation., • Participate in the training and/or mentoring programs as assigned or required, • Adheres to the Quest Analytics Values and supports a positive company’s culture., • Responds to the needs and requests of clients and Quest Analytics management and staff in a professional and expedient manner., • Other Duties As Assigned., • Bachelor’s degree or 5 years of developer experience in lieu of degree., • 4-7+ years of professional experience as a Salesforce Developer and Technical Architect, • Salesforce Platform Certifications; Platform App Builder and Integration Architecture, • Foundational experience with multiple Salesforce Cloud Solutions across many lines of business; sales, marketing, operations, support, and accounting usage/best practices., • Working knowledge of security protocol including SSO, SAML, OAuth and data security within the Salesforce platform, • Working knowledge of Salesforce development languages including Apex, SOQL, SOSL, XML, and JavaScript, • Working knowledge of REST/SOAP APIs, • Working knowledge of Salesforce AI (Agentforce 360), and experience with utilizing/incorporating other AI-based tools (i.e. Microsoft Copilot, Claude) and processes into systems & workflows, • Experience with Salesforce sandboxes; development, staging, and deployment processes, • Self-motivated and able to work in a fast-paced, deadline-oriented environment, • Excellent troubleshooting, listening, and problem-solving skills, • Proven ability to solve complex issues, • Customer focused, • Works well in a team environment What you’ll appreciate:•Workplace flexibility – you choose between remote, hybrid or in-office•Company paid employee medical, dental and vision•Competitive salary and success sharing bonus•Flexible vacation with no cap, plus sick time and holidays•An entrepreneurial culture that won’t limit you to a job description•Being listened to, valued, appreciated -- and having your contributions rewarded•Enjoying your work each day with a great group of people Apply TODAY!___ About Quest AnalyticsFor more than 20 years, we’ve been improving provider network management one groundbreaking innovation at a time. 90% of America’s health plans use our tools, including the eight largest in the nation. Achieve your personal quest to build a great career here. Visa sponsorship is not available at this time. Preferred work locations are within one of the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois (outside of Chicago proper), Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, or Wyoming. Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence ___ NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. We are not currently working with additional outside agencies at this time. Any job posting displayed on websites other than ___ or ___ may be out of date, inaccurate and unavailableWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We’re the leading digital marketing provider for insurance agencies in the United States. We’re committed to providing our clients with customer service they love and solutions that deliver results. BrightFire offers insurance agency websites, social media marketing, reviews & reputation management, search engine marketing, and local listings management. To learn more about BrightFire, visit our website at ___. ABOUT THE JOB We are looking for an experienced Director of Customer Success who is an excellent communicator, service-obsessed, a proactive problem solver, and tech-savvy. The Director of Customer Success's duties will include a broad range of tasks such as overseeing ongoing customer relationships, onboarding and client training, coordinating existing customer sales with our sales department, reducing churn, and increasing customer retention. You should also be able to provide insights on client interactions and feedback to help support future product and service development. This position is remote (USA only). WHAT YOU WILL DO General • Directly manage the customer success team, owning processes, department goals, and ongoing staff training., • Maintain customer satisfaction through proactive client communications, issue remediation, and risk assessments., • Responsible for ensuring the customer success team is building long-lasting customer relationships and fostering customer retention efforts., • Collaborate across the organization with Sales, Marketing, Product, Billing, Business Development, Design, and Development to address churn risks and increase customer retention and satisfaction. Customer Service • Manage day-to-day responsive and proactive customer service., • Handle escalations of client issues., • Oversee customer inquiries for technical and marketing support on a daily basis., • Understand and be able to explain how features within our website platform and digital marketing services relate to customer needs., • Manage customer expectations and collaborate with internal teams to resolve issues efficiently and effectively., • Proactively identify at-risk accounts to minimize churn., • Serve as the customer advocate for day-to-day and escalated issues and requests. Customer Onboarding and Training • Manage new customer onboarding, training, and execution of ongoing digital marketing services., • Oversee the onboarding and training of new and existing customers to drive adoption of services and new features., • Provide insights to customers to ensure that they get the most out of the platform with the aim of improving retention through feature adoption. Customer Success Processes • Continually improve onboarding and support processes., • Evaluate and improve documentation, FAQs, ticket system templates, and other communication infrastructure. Collaborate with Sales and Marketing • Collaborate with Sales on opportunities with existing clients (campaigns, support partnership pilot program customers, renewals, and expansion opportunities)., • Coordinate with Marketing around marketing activities to existing clients. EXPERIENCE & QUALIFICATIONS • 3+ years in Customer Success management. SaaS experience is a plus., • Proven track record of working in a customer-facing role while managing a team., • Must demonstrate relationship management and churn prevention skills, and the ability to engage clients on new services and features., • Experience with support ticketing systems and administration, such as Zendesk or HubSpot., • Excellent written and verbal skills; ability to explain technical concepts in a simple manner., • Analytical and process-oriented mindset with attention to detail, demonstrated desire for continuous learning and improvement., • Experience in analyzing support data and customer interactions to identify trends and growth opportunities., • Experience with online demo/presentation tools, such as Zoom, WebEx, or equivalent., • Experience with CRM applications, such as Salesforce, HubSpot, or equivalent., • A diplomatic demeanor to effectively resolve conflicts or customer escalations., • Helpful, but not required: Knowledge of the various digital marketing services we offer, including websites, SEO best practices, PPC advertising, social media, and online reviews. BENEFITS & PERKS • Competitive Salary, • Annual Performance Bonus, • Competitive Paid Time Off, • Approximately 10 Paid Holidays Per Year, • Two Floating Holidays, • Retirement Plan 401k + 4% Company Matching, • Paid Employee Medical Insurance Premiums, • Vision and Dental Insurance Available, • Remote Work Available (USA Only), • Flexible Work Schedules, • Company Provided Laptop BrightFire is an equal opportunity employer and our team is the foundation of our company. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our dedicated staff invests in their work represents a significant part of not only our culture, but our reputation and achievement as well. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. BrightFire will not tolerate discrimination or harassment based on any of these characteristics.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Program * Westchester SEMP Location * This position requires reliable transportation around Westchester locations. Schedule (Full time, Morning, Afternoon) * Monday through Friday; 10:00 AM - 6:00 PM Key/Essential Functions & Responsibilities * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to policies, procedures and regulations, meeting and demonstrating OPWDD Core Competencies. * Researches, conducts outreach to and builds relationships with prospective employers to gain commitments to consider and potentially employ YAI's employment training participants. * Maintains relationships with existing employer partners through active stewardship to support continued opportunities for employment-related activities. * Schedules and conducts daily prospecting, cold calls and face-to-face meetings with businesses to generate new partnerships and employment opportunities for new program participants. * Meets with new program participants, determining skill-level and interests of each participant, to identify appropriate job matches and potential opportunities for each individual. * Supports people with I/DD to realize, set and meet their employment goals, assisting them in overcoming their personal barriers and engages in respectful communications/conversations through person-first language to help them understand their goals and ambitions and ensures person-centered plans are implemented. * Conducts a variety of assessments consistent with program and/or contract requirements including vocational assessments with shadowing or observations, situational assessments, work try-outs, community observations and mock interviews to assess job readiness, strengths and interests. * Appropriately documents all participant and employer contact, activities and outcomes in accordance with applicable policies and procedures, including in case management and/or other electronic systems and completes necessary documentation to ensure compliance and/or billing completely and accurately, within appropriate timeframes. * Serves as the liaison between employers, other businesses, employment training participants and YAI staff to secure employment and vocational assessment opportunities, determine participants’ interests and abilities, schedule employment-related activities and assess participants for and/or coordinate work placements. * Completes discovery process with unemployed participants in assigned region(s) in accordance with OPWDD requirements to inform job matching and/or development efforts through file and life plan reviews, interviews with circles of support, care managers and participants and investigation of employment interests to determine potential opportunities. * Engages unemployed participants with on-site visits, observations and shadowing or situational assessments and community observations to assess abilities and viability of desired employment opportunities/choices. * Performs all duties of Employment Training Specialist, including job coaching people we support at their initial placements and/or providing coverage, as needed. * Makes referrals to vocational development services or completes job development plans, as appropriate for unemployed participants. * Regularly coordinates with Employment Training Specialists and other YAI staff to solicit potential employers and ensure appropriate job matches are made for new participants and to facilitate handoffs of newly employed participants. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * May participate in site development efforts for related programs, including prevocational services, within assigned region(s). * Performs all other duties as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * HS Diploma or its educational equivalent; and * One (1) year of experience in a sales, marketing or recruiting role performing duties such as networking, relationship building, securing leads, commitments or enrollments; or in the I/DD field securing or coordinating services, conducting assessments and/or making placements. * Completes necessary trainings, including OPWDD approved vocational rehabilitation or supported employment training program and annual retraining(s) where applicable, as required by assignment(s) and/or contracts. * Basic proficiency with Microsoft Office suite. * Ability to learn and comfort with electronic and data management systems, including Salesforce and Digital Agency. * Ability to work a flexible schedule, if required by caseload, including occasional evening and/or weekend hours and willingness to regularly travel across assigned region(s) to develop partnerships with businesses. * Excellent verbal and written communication and time management skills. * Highly flexible personality type and willingness to take initiative. Preferred Qualification Requirements (desired requirements beyond MQRs above) * Bachelor’s degree * Two (2) years’ experience assisting people with barriers to employment * Work or life experience with individuals with I/DD * Valid NY State Driver's License (for assignments in areas with limited public transportation) Compensation: $20.55/hour - $20.55/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description About the Role Wolfe Research is looking for a motivated and detail-oriented Assistant with a positive attitude and strong administrative and organizational skills. Applicants should be able to work in a fast-paced, growing environment, where they can develop a strong understanding of finance and corporate practices. The successful candidate will have the ability to organize and execute tasks and projects without supervision, and a proven history of administrative assistant experience. Prior experience with Excel, PowerPoint and Outlook is required, including the ability to chart and use pivot tables. The Assistant will work directly with our Senior Analysts and will be responsible for performing a number of administrative duties including heavy calendar management, booking travel, planning firmwide events in and outside of the office, and expense reporting. The Assistant will regularly coordinate scheduling on behalf of the Analyst and their team, as well as externally with clients, vendors and other firm partners. Responsibilities: • Support 3-4 Senior Research Analysts and their respective teams, • Daily work within Microsoft Office with hyper focus in Excel, Outlook, & PowerPoint, • Heavy use of CRM platform, Salesforce, and additional internal databases to complete critical functions, such as logging client interactions, maintaining contact information, and sending event invitations, • Maintain distribution lists and other databases and excel lists, • Book travel and prepare expense reports, maintain analysts’ calendars, schedule meetings, conference calls and global marketing calendars, • Assist with planning and execution of firm conferences and other marketing events, • Coordinate all event related logistics, including catering, audio/visual set-up, providing marketing materials, ground, and air transportation, • Responsible for phone, video, and webinar coverage, as well as moderating panels & industry webcasts, • At least 2 years of administrative experience supporting a Senior Management team or individual, • Desire to develop your career as an administrative professional, • Bachelor’s Degree with a proven academic record, • Ability to demonstrate strong teamwork, • Strong interpersonal and communication skills, both written and oral, • Skilled within Excel with ability to use pivot tables, VLOOKUP, and basic formulas, • Organized and detail-oriented with strong commitment to accuracy, detail, and follow-up, • Proactively handle regular activities without prompting, guidance and direction At Wolfe Research we feel passionately about equal pay for equal work and pay transparency is an integral practice for that. The compensation for this role is market competitive with a base salary range of $80,000-$100,000. We intend to offer the selected candidate a base salary within this range, based on non-discriminatory factors including but not limited to skill set, job-related experience, and location. In addition, we offer an annual discretionary incentive bonus and competitive employee benefits including: medical, dental and vision coverage; life, accident and disability insurance. Wolfe also offers paid time off packages that include vacation, sick days/leave, paid holidays and paid parental leave. About Wolfe Wolfe Research, LLC is a premier independent sell-side research firm with a commitment to best-in-class content and ongoing strategic growth. We produce the most objective and distinguished research across our covered sectors, and deliver our services with intense care and specificity to each of our institutional clients. We strive for excellence in every facet of our business, and we will continue to differentiate ourselves by maintaining the highest standards for effort, client service, thoughtfulness, and integrity. Wolfe remains committed to providing a home for the top-ranked, most innovative and inspired analysts and sales people, and places significant emphasis and resources on mentoring talent. The firm has established a leading reputation for sector and macro research. Our QES product provides leading stock selection models, cutting edge portfolio analytics and hedging tools, highly ranked ESG product, and back-tested alternative data. Wolfe Research’s analysts were voted #6 on a weighted basis for equity research during 2025 by institutional clients in the prestigious Extel All-America Research Poll, trailing only significantly larger bulge bracket firms, who have historically not been viewed as our peers. We strive for excellence in every facet of our business, and we will continue to differentiate ourselves by maintaining the highest standards for effort, client service, thoughtfulness, and integrity. Wolfe remains committed to providing a home for the top-ranked, most innovative and inspired analysts and sales people, and places significant emphasis and resources on mentoring talent. For more information about Wolfe Research, please visit us at: Wolfe Research recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity or sexual orientation, disability, age, citizenship or other characteristics. At Wolfe Research, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing integrity and objectiveness to our research process and we know our company’s biggest strength is the hard work, collaboration and diverse views and opinions of our passionate and creative employees. We are fully focused on equality and believe deeply that diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different, also make us stronger.

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role We are seeking an experienced Salesforce Developer to help maintain and enhance our Salesforce instances and processes to allow our organization to scale and our users to thrive. As a part of the Enterprise Systems team, this role will directly impact performance, security and effective business processes by partnering with all teams across Lyra Health. We care deeply about making a difference in people’s lives and hope you do too! Remote candidates must be physically located within the United States. * Partner and consult with business stakeholders to identify and define requirements, design and build complex, performant business-critical solutions * Experience working with Sales teams and Sales support organizations * Configure and optimize core Service Cloud features, including Omni-Channel, Lightning Service Console, Case Management, Entitlements, Milestones, and Salesforce Knowledge. * Architect and build robust, highly scalable integrations between Salesforce and complex third-party enterprise systems (e.g., CTI/telephony systems like Five9/Genesys, ERPs, or issue-tracking software like Jira). * Able to act as thought leader and subject matter expert for sales processes * Drive defining, estimating, and shaping technical approaches/solutions using best practices * Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components * Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation * Design and implement custom solutions using Salesforce integration tools such as APIs, middleware platforms, and connectors to meet needs of business * Conduct investigations and analysis to provide recommendations regarding technology improvements, development best practices, standardization, and upgrades * Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience * Maintain and configure development and test instances for our internal sandboxes * Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders * 5+ years experience with the Salesforce application in a technical and/or functional role that has owned defining and delivering custom enterprise solutions * 4+ years of development experience with Salesforce (Apex, Lightning Components, Force.com APIs and Web Services) or other relevant programming experience * 5+ years of experience in general technical development and support * Experience in working with Service Cloud, Design, develop, and implement complex custom solutions within Salesforce Service Cloud utilizing Apex, Lightning Web Components (LWC), and declarative tools (Flows) * Experience working with Sales Cloud, Service cloud, Data Cloud and Marketing Cloud * Experience working with GTM teams and Sales team is essential. * Prior experience with CPQ and involvement in at least one end-to-end CPQ implementation is preferred * Excellent communication and relationship building skills with the ability to share insights and expectations with stakeholders and colleagues, both locally and remotely * Proven ability to integrate multiple SAAS systems with Salesforce using both integration applications as well as custom built integrations (using Salesforce, REST, SOAP APIs) * Ability to create data mapping and transformation processes to ensure data consistency, accuracy, and integrity between Salesforce and integrated systems, while adhering to data security and compliance standards * Deep familiarity with Salesforce security model * Master of problem identification, root cause analysis, and troubleshooting * Intimate knowledge of platform governor limits to enable apps that scale to large data and large numbers of users * Experience with Agile tools and methodologies * Experience with Development Tools and technologies: Visual Studio Code (or similar IDE), Git, SVN etc. * Salesforce Certifications (such as: Platform Developer I, Platform Developer II, or Service Cloud Consultant) * Proven track record of architecting and implementing practical AI use cases within the Salesforce ecosystem (e.g., Einstein Prediction Builder, Next Best Action, Copilot, or generative AI features). * Partner with business stakeholders to identify opportunities where AI and machine learning can optimize workflows and improve data-driven decision-making. $102,000 - $140,500 a yearAs a full-time Sr. Salesforce Developer, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $102,000 to $140,500. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses. Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: -Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) -Lyra for Lyrians; coaching and therapy services -Equity in the company through discretionary restricted stock units -Competitive time off with pay policies including vacation, sick days, and company holidays -Paid parental leave -401K retirement benefits -Monthly tech allowance -We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! We can’t wait to meet you "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health ___. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information ___. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact ___. For more information about how we use and retain your information, please see our ___."We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ___® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ___. Summary:Age of Learning is seeking to hire an Associate Account Executive who will be working closely with our Account Executive assigned to California. In this role, you will collaborate with the Account Executive to build and expand our world-class schools' business in your assigned state. The Associate Account Executive will help execute go-to-market strategies aligned with growth objectives and will be directly involved in field sales efforts, including prospecting, site visits, as well as managing and closing a defined segment of accounts. In addition to outreach and customer-facing activities, this role will include administrative and operational support. Tasks will include logging activity in SalesForce (CRM), updating/sending proposals, coordinating follow up calls, and order processing. This is a strong opportunity for former educators and/or recent college graduates looking to launch a sales career in the EdTech space. You will report directly to the Vice President of Sales and will receive training, coaching, and mentorship from an experienced Account Executive while gaining hands-on experience managing your own pipeline and contributing directly to the growth of innovative, world-class educational products. • Qualify and generate leads and build strong relationships by proactively engaging, nurturing, and finally closing sales with both cold and warm prospects through consistent outreach efforts, • Build and maintain a consistent pipeline of qualified prospects to support overall territory and revenue goals, • Set up initial meetings and calls between prospective schools/districts for your Account Executive, • Travel to conferences and conduct site visits for prospective accounts, • Support Account Executive with necessary post-meeting tasks, such as logging activity in SalesForce, sending meeting recap emails, updating proposals, and coordinating follow up calls., • Proactively seek out new schools/districts within assigned markets to expand overall territory coverage and pipeline growth, • Identify, research, and engage prospective district-level stakeholders to uncover needs, priorities, and buying readiness, • Collaborate with management and marketing on outreach projects, • Develop a high level of understanding of Age of Learning products and how we fit into the marketplace, • Maintain a high level of outbound activity including phone calls, emails, and stop-ins., • Utilize HubSpot, Salesforce, Starbridge, and Zoom Phone for cold calling and email to generate new sales opportunities., • Bachelor’s degree and/or 3 years or relevant work experience, • Prior experience working in the EdTech, Software Sales and/or K-12 space (former educators encouraged to apply!), • Have a thorough understanding of the education marketspace, • Experience working with SalesForce, HubSpot or other CRM Software, • Must have valid drivers license and reliable access to transportation

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. ___ At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is seeking a Principal Product Manager - Developer Platform to join our diverse, customer-focused team in leading the industry’s transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues—so human teams can focus on innovation, not firefighting. In this role, you’ll guide the evolution of our API and developer experience empowering internal teams, customers and partners to build integrations with PagerDuty. The ideal candidate will bridge the gap between understanding the burning problems of product development teams and API-first platform principles. You’ll also work closely with our AI team to align our API and MCP platforms, access control, and monetization strategy. You’ll also lead innovation of our platform with deeper integration of PagerDuty into the SDLC and specifically the developer experience. You’ll engage with developers to understand how they want to use PagerDuty within the tools they use every day including IDPs (e.g. Backstage), IDEs, chat tools, project management systems, and more. You’ll play a key technical product leadership role to deliver strategic integrations into developer tools. You're equally comfortable discussing both the merits of an API structure and also the business case for integration with a potential platform customer. You can readily understand 3rd-party platform elements (ServiceNow, Atlassian, Salesforce, etc.) and define integrations that are valuable, feasible, usable, and viable. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. Key Responsibilities • Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality, integration needs and customer journeys, • Prioritize input and feedback from internal app development and professional services teams, and external customer and ISV partner teams, • Partner closely with engineering and design on API design and developer experience, • Partner on platform strategy with our AI team to align REST API and MCP capabilities, • Define API access control and monetization requirements and engage with admin, authentication, product analytics, monetization & entitlements teams to implement them, • Engage with leading developer tooling companies to develop strategic integrations that put the power of PagerDuty into the hands of developers where they work, • Partner with developer marketing on community engagement and the ecosystem partnerships team to evangelize our platform and gather developer input, • 5+ years of product management experience in SaaS, enterprise software, or developer tools, • Deep knowledge of integration architecture, patterns, and platforms; understanding of cross-application business processes and API best practices, • Technical depth and communication skills to collaborate effectively with senior engineers, • Hands-on experience working with third‑party APIs, designing RESTful APIs, and partnering on integration solution design, • Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops, • Proficiency with analytics tools and a track record of data-driven decision-making, • Ability to communicate clearly with customers and internal stakeholders across product and go-to-market, • Strong customer empathy and a curiosity-driven approach to learning their needs, • Ability to lead through influence and drive outcomes across teams, • Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand, • Bachelor’s degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering), • Strong understanding of incident response and DevOps workflows, • Ideally located near a PagerDuty office: Toronto (Canada), Atlanta, GA (USA), or San Francisco, CA (USA) The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for ___! Where we work PagerDuty operates a hybrid work model with ___ in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work ___ guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our ___. Your package may include: • Competitive salary, • Comprehensive benefits package, • Flexible work arrangements, • Company equity*, • ESPP (Employee Stock Purchase Program)*, • Retirement or pension plan*, • Generous paid vacation time, • Paid holidays and sick leave, • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO, • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*, • Paid volunteer time off: 20 hours per year, • Company-wide hack weeks, • Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our ___ and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

The cloud-backed terminal for individuals and teams ___ is modernizing the command line to make it more intuitive, collaborative, and intelligent for developers and teams. We believe there’s an opportunity to build a generational company known for considered, high quality developer products – products developers love rather than tools they tolerate – to displace antiquated developer tools that have mediocre user experiences. The traditional terminal is a prime example of this type of tool having not meaningfully changed in the past 40 years, and is ripe for innovation. By fundamentally reimagining its experience – improving its UX, making it intelligent and collaborative – we can help developers ship better software more quickly. We are looking for outstanding product-focused software engineers who want to work on difficult technical problems with the goal of improving developers’ lives. You’ll be working in Rust and Go with an experienced, kind, and thoughtful team of gifted engineers. For more information on our team and culture, we highly recommend reading our ___. 🎥 Here’s a quick 3-min video of Zach Lloyd, our founder and CEO, giving an overview of the product and the company: ___ As a Software Engineer, you will… • Participate in all aspects of software development activities, including design, coding, code review, unit/integration testing, bug fixing, and code/API documentation., • Collaborate closely with the rest of engineering, as well as other stakeholders from our growth, marketing, and product teams, to plan features and build a high quality product that elevates the productivity of all developers., • Improve Warp's performance and reliability by building new features or polishing existing parts of the product., • Prototype ideas and concepts to get quick feedback from internal and external users, • Work across the entire technical stack to ensure users have the most efficient and delightful experience using Warp. The features you develop will span all aspects of the user experience, making you an expert on what their needs are., • Be a mentor and provide thoughtful feedback to your peers, and build strong personal connections with your teammates! You may be a good fit if... • You are passionate about helping developers get more done — would jump at the chance to work on this particular product, • You have amazing engineering chops, but are also product- and user-focused, • You have great communication and collaboration skills, • You’re sensitive to developers’ needs, and can develop warm relationships with developers, • Bonus:, • Building native apps in Rust or WASM, • Shell or Linux-programming, • Server-side programming in go, • OpenGL, WebG, or other graphics programming At Warp, we are dedicated to building a diverse, inclusive, and authentic workplace. So if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in this job description – we encourage you to apply anyways! We are a community of curious learners, and most of us are learning some skills for the first time (like our engineers learning to program Warp in Rust). You might be just the right candidate for this or other roles. Salary Transparency Total compensation at Warp consists of two parts: 1) a competitive base salary, and most importantly, 2) meaningful equity. When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you’d like to be paid, the skills and level of experience you bring, what similar jobs pay, and make sure there’s equal pay for equal work among those you’ll be working with. The budgeted compensation amount for this role is targeted at $145,000 - $260,000. In addition to salary, all employees receive further compensation in the form of equity in the company. This is a meaningful stock option grant with a four-year vesting period and one-year cliff. Your equity is where most of the significant upside potential is. Comparing startup equity is always a bit tricky, so we’re happy to walk you through different valuation scenarios at the offer stage in order to help paint a clearer picture of the upside. Final total compensation is determined by multiple factors including your experience and expertise and may vary from the amounts listed above. What We Offer • Competitive Salary & Meaningful Equity – we will stretch to get the right talent on board, • Full Medical, Dental and Vision Benefits, • Flexible remote-first culture, with optional WeWork in SF and an office space in NYC for folks who want to work together IRL, • 20-days of Paid Time Off, • 12 US Holidays, • 16 weeks of paid Parental Leave for both birthing and non-birthing parents, • Twice-a-year company retreats, • Monthly gym stipend, • 401(k), • Pre-Tax FSA Health Savings Plan, • Complimentary OneMedical membership Individuals seeking employment at Warp are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. About Warp We are a company run by product-first builders, building a core product for all developers. We are committed to understanding our users deeply. We believe we will ultimately build the best product and business if that team includes developers and designers from a wide range of backgrounds. The early team comes from Google, Dropbox, Gem, LinkedIn, and Facebook. We are looking for passionate individuals to join us and help bring Warp to the world. We value honesty, humility, and pragmatism, and our core product principle is focusing on the user. If you’re interested in learning more about our company values and what our engineering team culture is like, please take a look at our internal ___ guide. We’re very fortunate to be backed by a great group of venture capital firms. In August 2023, we announced a $50M Series B funding round ($73M total raised), led by Sequoia Capital. Our other investors include Google Ventures, Neo, and Box Group. We are also backed by a network of passionate angels, including Dylan Field (Co-Founder and CEO, ___), Elad Gil (early investor in Airbnb, Pinterest, Stripe, and Square), Jeff Weiner (Executive Chairman and Ex-CEO, LinkedIn), Marc Benioff (Founder and CEO, Salesforce), and Sam Altman (Co-Founder & CEO, OpenAI). The Product Here's our ___ showing some of our current features… This is just the start, as our plan is to build out a set of experiences in the terminal that don’t exist today like collaboration, environment sharing, rich data types and more. The Opportunity The terminal is one of very few tools used by every developer every day, which makes it an ideal gateway to improving all sorts of developer activities. We believe there is an opportunity to build a unicorn-sized business improving the command-line. Our strategy is bottom-up developer adoption, followed by driving revenue through enterprise sales and distribution partnerships. To start, our goal is to become the everyday terminal of choice with individual users – immediately usable as a backwards-compatible terminal replacement with the developer’s shell of choice. We have built a closed-source server, which will implement all of the cloud-enabled features. These features will invite users to share their work with others, driving growth and encouraging collaboration. We’ll also focus on building a community and an ecosystem of terminal plugins and apps, creating network effects. At higher levels of team penetration, we will offer an enterprise plan with features around privacy, security and environment management (e.g. secure distribution and management of API keys). These larger enterprise plans will be the ultimate driver of revenue, along with potential distribution deals for companies that see CLI integrations as a way to reach new customers. A couple college students, totally unprompted, wrote a piece on why new students should work at Warp as part of their new newsletter they are launching called "Why You Should Join." It's an incredibly well researched and thoughtful article about the market and competitive landscape, and accurately reflects our thesis. Read it ___.

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

Welcome to Decision Foundry - Data Analytics Division! We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels. Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success. We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization. We win as an organization through our core tenets. They include: · One Team. One Theme. · We sign it. We deliver it. · Be Accountable and Expect Accountability. · Raise Your Hand or Be Willing to Extend it Role summary We are seeking a Salesforce Agentforce Developer, for our client. You'll build Agentforce agents that handle live customer support in production. Not sandbox pilots. Real contact centers, real cases, real escalations. This is a hands-on consulting role. One engagement might be an autonomous Service Replies Agent that deflects password resets and subscription cancellations. The next might be Agentforce Voice wired into a Genesys or Amazon Connect stack, with real-time transcription, intent detection, and clean handoffs to human agents. You own both. You'll be opinionated about when an agent is the right answer and when a Flow, a well-configured Service Console, or a deterministic workflow belongs instead. Clients often ask for agents because agents are the thing they've been reading about. Part of the job is pushing back. The other part is shipping the agents that do belong, grounded in Data Cloud, guard-railed through the Einstein Trust Layer, and handed off correctly when a human needs to take the call. You'll work directly with client architects, service leaders, and contact center operations. Explaining why grounding matters, why an action should be Apex-backed, and why voice agents behave differently than chat agents is part of the delivery. Responsibilities • Design and ship Agentforce agents end-to-end: Topics, Actions, Instructions, Prompt Templates, and the Apex that backs them., • Configure Data Cloud grounding (DMOs, Data Graphs, retrieval patterns) so agents respond with real customer context instead of hallucinations., • Implement Agentforce Voice deployments when the engagement calls for it: CTI integration, real-time transcription, intent detection, call summarization, escalation routing., • Build the Service Cloud foundation agents sit on: Case Management, Omni-Channel routing, Knowledge, Entitlements, SLA Milestones., • Design escalation logic that routes between autonomous handling and human agents based on case value, confidence, and business rules., • Own the Apex, LWC, and integration code that ties agents to the rest of the client's Salesforce org and external systems., • Lead technical discovery, scope Agentforce engagements, and translate support operation goals into concrete agent designs., • 5+ years hands-on Salesforce development with demonstrated Apex, LWC, and Flow delivery on client engagements., • Shipped at least one Agentforce implementation in production. Not a POC, not a Trailhead exercise. You can name the Topics, Actions, and grounding strategy you built., • Strong Service Cloud background: Case Management, Omni-Channel, Knowledge, and agent console configuration., • Salesforce Certified Agentforce Specialist., • Salesforce Certified Platform Developer I., • Hands-on Agentforce Voice deployment: contact center integration, real-time transcription, intent detection, intelligent routing., • Service Cloud Voice implementation via Amazon Connect or Genesys Cloud CX., • Salesforce Certified AI Specialist or Service Cloud Consultant., • Platform Developer II., • Multiple production Agentforce agents shipped across different agent types (Autonomous, Service Replies, Email Replies, Employee)., • Salesforce Agentforce, Agentforce Voice, Agent Builder, Prompt Templates, Einstein Trust Layer, Data Cloud, Service Cloud, Service Cloud Voice, Apex, Lightning Web Components, Salesforce Flow, Omni-Channel, SFDX, • Work Model – Onsite, • Employment Type - Full-time, • Salary - $90 – $120/hour, • Decision Foundry is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

About Hello Heart: Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit ___ for more information. About the role: We are seeking a strategic and execution-focused Vice President, Customer Success to lead and scale a high-impact client success organization. You will own retention, growth, and client health while building the systems, talent, and operating rigor required to deliver consistent results across segments. Reporting into our Chief Client Officer, you will lead a team of Customer Success leaders and Managers, enabling them to translate strategy into clear action, strong stakeholder alignment, and measurable outcomes. Responsibilities: • Own gross revenue retention of 95% or higher and drive ARR growth through renewals and expansion, • Lead, coach, and develop a high-performing team of Customer Success leaders and Managers, • Establish clear performance standards, accountability, and operating cadence across the organization, • Translate segment strategy into actionable account plans in partnership with Strategy and Segment leadership, • Drive disciplined execution across complex enterprise accounts, ensuring measurable client outcomes, • Build scalable frameworks and playbooks to support new and evolving customer segments, • Identify risks early and partner cross-functionally to mitigate churn and protect revenue, • Architect and optimize lifecycle processes across onboarding, adoption, renewals, and expansion, • Define, track, and operationalize client health metrics to drive proactive decision-making, • Ensure consistent and rigorous use of Salesforce and related systems for visibility and scale, • Partner with Sales, Marketing, Implementation, Strategy, Government Relations, and Enablement to align on customer strategy and execution, • Support enablement initiatives to strengthen account management, operational rigor, and risk mitigation Qualifications • 12+ years of experience leading Customer Success, Account Management, or Sales organizations with ownership of $100M+ ARR and 95% or higher retention, • Proven leadership experience managing leaders and building high-performing, accountable teams at scale, • Experience managing enterprise clients with $1M or higher ARR and navigating complex stakeholder environments, • Strong executive presence with the ability to influence cross-functional stakeholders and drive alignment, • Demonstrated ability to build scalable processes, frameworks, and operating systems in high-growth environments, • Experience working in or scaling teams within a high-growth or startup environment, • Willingness to travel approximately 30% The US base salary range for this full-time position is $240,000 to $255,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our ___.

About the RoleAttentive is seeking a Senior Director of Global Accounts Receivable that will report directly to the Controller. This role will build and lead a team responsible for the company's billings and collections operations, and partner closely with the Business Systems, Revops, and Accounting teams to enhance and automate our current processes. They will be responsible for ensuring that our people, processes and systems in the Billing and Collection functions are able to efficiently scale to support the ongoing growth and success of Attentive. • Own Global Accounts Receivable Operations: Take full accountability for the customer billing lifecycle from integrating invoices from Salesforce to NetSuite, invoice generation, through the cash collection process., • Drive Operational Excellence: Refining processes and SLAs across the accounts receivable cycle while reducing manual interventions through systematic process improvements and automation., • Optimize Dunning Process: Optimize and automate the dunning process to drive down DSO and reduce the cost associated with external collection efforts., • Build Systems & Automation: Partner with Business Systems team to lead billing system configurations, automate workflows, and integrate billing systems with a goal of being able to generate and send out all invoices on Day 1 of the close process., • Partner with Deal Desk and GTM Teams: Provide strategic consultation on billing capabilities and deal structuring to enable seamless contract-to-billing execution., • Ensure Customer Experience Excellence: Serve as an escalation point for billing inquiries and disputes, maintaining exceptional customer experience throughout the billing cycle., • Automate Preflight Billing Checks: Work with the Business Systems team to introduce system automation to the preflight billings checks to ensure the accuracy of customer invoices on Day 1., • Partner with Technical Accounting on Contract Review: Be aware of typical contract pitfalls and work closely with Technical Accounting and Revops in preventing contract terminology that creates revenue recognition issues., • Build Revenue Recognition Process in NetSuite: Utilize NetSuite ARM to build out automated revenue recognition processes including integrations with Salesforce for SSP calculations., • Establish Controls & Compliance: Implement compliance controls, segregation of duties (SOD), and audit-ready processes supporting enterprise-grade operations., • Deliver Analytics & Insights: Develop KPI dashboards and billing and collections metrics for data-driven decision-making., • Build and Lead Team: Establish, scale, and develop the global accounts receivable team; define OKRs, clarify priorities, drive results, and develop team members through mentorship and coaching., • Global Accounts Receivable Experience: A leader with a demonstrated track record of success and career progression. Experience in establishing processes and using technology to automate routine operations. Can demonstrate success in partnering cross functionally so the Accounts Receivable function is relied on as a strategic voice to help guide Attentive through its future growth., • Desired Industry Experience: Experience within a successful high-growth SaaS/Enterprise Software company. An understanding of marketing software in a SaaS model is preferred, • Accounts Receivable Experience at Scale: Leadership experience within a successful and growing $200M+ company., • Public Market / IPO Readiness: Public Market experience and/or experience helping guide a company through the initial public offering process or public market readiness, • High-Growth Experience: Experience and/or ability to work in a high growth and fast-paced environment; building and implementing scalable billing and collection processes utilizing cutting edge technology, including AI., • System Experience: We strive to use best-in-class software to help our Global Accounts Receivable function run as efficiently as possible. Our current technology stack includes: Netsuite, Netsuite Advanced Revenue Management, Zone Advanced Billing, Tesorio, Paystand and Salesforce. Experience with these applications is a plus., • Strong Communicator & Presenter: Excels in written and visual communication and messaging. Ability to comfortably present complex concepts to team members and internal stakeholders in a simple and concise manner to drive alignment is critical. #LI-NR1

The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos. About Pano: We are a 150+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI is on___'s list of the___ MIT Technology Review listed Pano as one of the___ in 2024, and Fast Company named Pano AI one of the___. We’ve also been featured in the___,. Pano AI’s dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised___ from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at___. The Role As a Senior Product Manager at Pano AI, you will own and scale a critical component of our wildfire intelligence platform. Our technology enables emergency managers, utilities, and first responders to detect and respond to wildfires in near real time as climate risk and the Wildland Urban Interface continue to expand. You will take full ownership of a key product domain such as detection workflows, alerting systems, geospatial visualization layers, or emerging product lines. This is not a feature execution role. You will define the problem space, set strategy, prioritize tradeoffs, and drive outcomes end to end in close partnership with engineering, design, customer success, operations, sales, and executive leadership. This role offers true domain ownership at company scale. You will operate with executive visibility and meaningful autonomy, shaping products that directly protect lives and infrastructure. As Pano continues to grow, you will have the opportunity to drive major initiatives, influence company direction, and advance your career based on impact rather than tenure. For product leaders motivated by mission, energized by building in fast scaling environments, and ready to move beyond incremental feature work, this role provides both purpose and accelerated growth. What you’ll do * Own a critical product domain end to end, defining the problem space, success metrics, roadmap, and execution strategy. * Define and manage the entire product lifecycle from discovery and research through development, detailed specifications, launch, and post launch optimization. * Lead customer discovery efforts, including direct interviews, data analysis, and field feedback, to validate opportunities and inform prioritization. * Drive strategic initiatives that improve detection speed, alert relevance, geospatial clarity, or overall workflow efficiency for customers. * Make nuanced product trade off decisions grounded in user journeys, technical constraints, and long term platform strategy. * Present clearly and confidently in leadership forums, bringing structured thinking and evidence based recommendations. * Partner cross functionally with engineering, design, sales, marketing, customer success, and operations to ensure alignment from concept through delivery and adoption. * Proactively identify opportunities for innovation, including potential zero to one product initiatives as the company expands its product portfolio. * Monitor product performance using quantitative and qualitative data to continuously improve outcomes and user experience. * Elevate the product team by mentoring others, contributing beyond your immediate domain, and raising the bar for product thinking across the organization. What you’ll bring * 6 to 10 plus years of product management experience, with demonstrated ownership of a meaningful product surface area or platform component. * A track record of launching impactful products or major capabilities, ideally from early research through execution and adoption. * Strong strategic thinking skills, with the ability to challenge assumptions respectfully and back decisions with data and customer insight. * Experience operating in ambiguous, fast growing, or startup environments where you have worn multiple hats. * Comfort presenting to and collaborating with executive leadership. * Strong customer discovery skills and the ability to translate insights into clear problem statements and actionable roadmaps. * High EQ, humility, and empathy. We operate with a no jerk policy and value collaboration over ego. * The ability to learn quickly and develop technical fluency in areas such as geospatial data, mapping, AI powered detection, or alerting systems. Nice to have * Experience working on geospatial, mapping, monitoring, observability, or alerting products. * Experience building or contributing to zero to one product initiatives. * Entrepreneurial or startup founder experience. * Experience building AI powered products or data intensive platforms. * Experience in climate tech, public safety, gov tech, infrastructure tech, or mission driven technology. * A passion for climate resilience, wildfire prevention, environmental protection, or public safety. Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off.

Chainguard is hiring a Cloud Partner Sales Specialist to help scale our co-sell motion with Cloud Service Providers and strategic partners. We are looking for someone who knows how to build field alignment, drive partner sourced and influenced pipeline, and support joint go to market execution. Whether you are coming from a cloud provider, a fast moving startup, or a partner facing sales or alliances role, you will play a key part in shaping how Chainguard grows with and through our most important partners. What You’ll Do • Own the cloud co-sell field motion for the Eastern United States, • Build and manage relationships with cloud field sellers and align on co-sell opportunities in your region, • Drive partner sourced and influenced pipeline by coordinating with Chainguard Account Executives, partner leadership, and your regional cloud counterparts, • Track and manage partner activity in Salesforce, including deal registration, co-sell workflows, and next steps to support deal progression, • Help develop and deliver co-sell enablement materials so internal and external teams are equipped to win, • Support joint campaigns, events, and field engagements with partners and field marketing, • Create consistent regional operating cadence, including pipeline reviews, partner seller check ins, and quarterly planning, • Serve as the primary point of contact for all co-sell questions and requests for the assigned territory, providing timely guidance, coordination, and support across the Chainguard GTM team, • Ensure data parity between Salesforce and cloud partner portals and serve as quality control for the co-sell pipeline We’re Looking for Someone With • 3 to 5 years of experience in a sales, BDR or SDR, partner sales, or sales support role, with interest in partner facing work, • Strong grasp of pipeline fundamentals and experience working cross functionally with field sales teams, • Familiarity with cloud platforms such as AWS, GCP, or Azure, and or experience in high growth infrastructure or cybersecurity companies, • Strong organizational and communication skills, with comfort presenting to internal and external stakeholders, • Proficiency with Salesforce and experience managing pipeline and co-sell workflows, • Self starter attitude, you are proactive, curious, and excited to help shape this role Nice to Have • Experience with CSP co-sell workflows and cloud portals such as AWS ACE, • Exposure to DevSecOps, developer tooling, or supply chain security, • Experience working in a startup or flat team structure, • Experience partnering with a distributed team and coordinating coverage across regions, • Experience with deal procurement through the cloud marketplaces, • Experience working with cloud GTM vendors like Suger, Tackle, Labra, etc. About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard’s mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with ___. ©2025 Chainguard. All Rights Reserved.

Experience with sales and marketing platforms (Salesforce Sales Cloud, Braze, Territory management software etc) preferred. Highly experienced enabling Sales and Marketing system improvements/initiatives. Toast is looking for a Principal Product Manager, Enterprise Systems to support our Sales and

Pearpop is redefining how brands harness creators to reach and inspire new audiences. As a full-service creative partner, we combine creative strategy, creator curation, and media amplification to deliver content that moves culture and drives results. With best-in-class creative, unmatched creator access, and a data-driven approach, we craft strategic, insight-driven campaigns backed by full-stack technology and performance media. Whether acting as a standalone creator solution or an extension of your team, Pearpop ensures every campaign is seamless, impactful, and culturally relevant. We're bringing together a smart and passionate team of creative builders to join us as we are a growth-stage, high-performance startup. In addition to competitive salaries, we have all the good stuff – equity, generous health and dental insurance, 401(k), and unlimited PTO. This is a remote position if based outside of LA or hybrid if located in LA; fully stocked with snacks, beverages, cold brew, and all the good stuff! As a Senior Full Stack Engineer, you’ll play a pivotal role in designing, developing, and optimizing Pearpop’s platform, ensuring high-performance, scalable solutions that support creator-brand collaborations. You’ll own the full development lifecycle, building RESTful APIs, integrating front-end and back-end systems, and implementing secure, data-driven features. Collaborating with cross-functional teams (product, design, talent, marketing), you’ll drive technical excellence, mentor a small team of engineers, and contribute to architectural decisions. This role demands deep expertise in Node.js, React, and cloud platforms (GCP, AWS), along with a proactive mindset to innovate in the creator economy. * End-to-End Development: Design, develop, and maintain scalable server-side applications using Node.js and dynamic front-end interfaces using React, ensuring seamless integration across the stack. * API Design and Integration: Architect and implement robust RESTful APIs and microservices to support front-end services, creator workflows, and brand integrations, optimizing for performance and reliability. * Cross-Functional Collaboration: Partner with product managers, designers, and talent teams to translate business requirements into technical solutions, ensuring alignment with Pearpop’s creator-centric vision. * Performance Optimization: Optimize applications for maximum speed, scalability, and reliability, leveraging cloud platforms (GCP, AWS) to handle high-volume creator and brand interactions. * Security and Data Protection: Implement advanced security measures (e.g., authentication via Gravitee, encryption) and data protection protocols to safeguard user and creator data. * Technical Leadership: Mentor junior engineers, lead code reviews, and enforce best practices to ensure high code quality, maintainability, and adherence to Pearpop’s standards. * Troubleshooting and Debugging: Proactively identify, troubleshoot, and resolve complex technical issues across front-end and back-end systems, ensuring optimal platform performance. * Infrastructure and DevOps: Contribute to CI/CD pipelines, infrastructure as code (e.g., Terraform, CloudFormation), and containerization (Docker) to streamline deployment and scalability. * Innovation and Trends: Stay ahead of industry trends in full-stack development, cloud technologies, and creator economy platforms, integrating cutting-edge solutions to enhance Pearpop’s offerings. * Project Ownership: Take ownership of critical projects, from ideation to deployment, driving technical strategy and delivering measurable impact on platform growth. * Experience: 7+ years in full-stack development, with 5+ years focused on Node.js for back-end and React (or similar frameworks like Vue.js) for front-end in high-growth tech or media companies. * Technical Expertise: * Advanced proficiency in JavaScript, TypeScript, and Node.js frameworks (e.g., Express). * Strong experience with React for building dynamic, responsive user interfaces. * Expertise in designing and implementing RESTful APIs and microservices architectures. * Proficiency with database systems (MySQL, PostgreSQL, or MongoDB) and ORMs like Sequelize. * Deep knowledge of version control systems (Git, GitHub) and branching strategies. * Cloud and DevOps: Extensive experience with cloud platforms (Google Cloud Platform, AWS) and containerization technologies (Docker), with proficiency in CI/CD pipelines and IaC tools (Terraform, CloudFormation, GitHub Actions). * Security: Experience implementing authentication systems (e.g., Gravitee, OAuth) and data protection measures to ensure platform security. * Front-End Knowledge: Strong understanding of front-end technologies (HTML5, CSS3, JavaScript frameworks), with the ability to integrate user-facing elements with server-side logic. * Leadership: Proven ability to mentor engineers, lead technical initiatives, and drive cross-functional collaboration in fast-paced environments. * Problem-Solving: Exceptional analytical and problem-solving skills, with a track record of resolving complex technical challenges independently and collaboratively. * Cultural Fit: Passion for social media, internet culture, and the creator economy, with a collaborative, innovative, and savvy mindset. * Education: Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degrees or certifications (e.g., AWS Certified Developer, Google Cloud Professional) preferred but not required. * Experience leading full-stack projects in creator economy, media, or social media platforms. * Proficiency in advanced front-end frameworks (e.g., Next.js, Vue.js) and state management (Redux, Context API). * Knowledge of performance monitoring tools (e.g., New Relic, Datadog) and observability practices. * Familiarity with GraphQL for flexible API development. * Experience with agile methodologies and project management tools (e.g., Jira, Asana). * Strong communication skills to articulate technical concepts to non-technical stakeholders. * Impactful Role: Shape the technical backbone of Pearpop’s creator platform, driving innovation in the $250B creator economy. * Innovative Culture: Thrive in a collaborative, fast-paced startup led by a Forbes 30 Under 30 CEO, leveraging cutting-edge tech (GCP, Salesforce, AI-driven insights) to redefine creator partnerships. * Growth Opportunities: Lead high-impact projects and mentor a growing engineering team, with a clear path to influence Pearpop’s technical strategy. * Competitive Compensation: $95,000 - $130,000 base salary + full benefits Pearpop is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment. All employment is decided on the basis of qualifications, merit, and business need. Pearpop celebrates and embraces diversity.

Job Mission Lead a product development team to create products that customers love, creating value for both Omatic and our clients. Key responsibilities: • Work with CTO & Executive team to prioritize product development objectives, • Interface with clients to uncover market problems, test divergent ideas and converge on the best solution that is valuable, usable and feasible, • Drive outcomes by setting the strategic direction (roadmap) and managing the tactical implementation (backlog), • Runs a continuous-discovery loop (weekly customer touchpoints, rapid experiments, opportunity-solution tree kept current)., • Frames market problems with clear learning objectives, risks & assumptions before delivery., • Leads the Triad (PM + UX + Lead Engineer) to test value, usability & feasibility early; encourages intelligent risk-taking., • Combines qualitative insight (interviews, jobs-to-be-done) with quantitative signal (usage, funnel, NPS) to size opportunities., • Owns an outcome-based roadmap that ties directly to company OKRs and 4-lens test (Strategy, Vision, Customer, Business)., • Gains executive & cross-functional alignment through storytelling and visuals; roadmaps are adaptable (reviewed at least quarterly)., • Serves as Product Owner for a Kanban/Lean workflow; backlog always reflects priority + class-of-service., • Sets High-Integrity Commitments (fixed-date work) only when risk-adjusted forecasts support them; meets ≥ 90 % of those dates., • Cultivates trust-first relationships; practices pre-wiring / shuttle diplomacy to avoid surprises., • Evangelizes the product vision internally & externally; can demo, train, and support customers end-to-end., • Models servant-leadership: creates psychological safety, celebrates experiments (even failed ones) and elevates team expertise., • 1 – 3 years of software product management experience, • Displays grit by getting things done despite obstacles and with minimal supervision, • Empathetic to customer problems & enjoys working with clients, • Experience working with agile development methodologies, • Exceptional written and verbal communication skills; ability to lead meetings and discussions, • Prior experience working within Salesforce or Blackbaud ecosystems preferred, • Prior experience working in the nonprofit sector (either at a nonprofit or at a nonprofit software / service provider) preferred, • BA/BS degree required and MBA preferred

• Join a leading educational video platform and drive growth across the US market, • Lead a high-performing sales team while staying hands-on with pipeline and deals Do you want to shape the future of education? At ClickView, we're on a mission to empower teachers and captivate students through the power of video. We’re committed to creating engaging learning experiences that inspire and improve outcomes for students of all ages and backgrounds around the world. Join our passionate team dedicated to transforming education, and be part of something that’s more than just a job for us - it's a mission we truly believe in. We're committed to helping you develop your skills, explore new areas, and really shine in your career. At ClickView, your thoughts and creativity aren't just welcome, they're celebrated! Ready to discover your potential with us? The role: The VP of Sales and Customer Success is responsible for leading ClickView’s growth in the United States, owning revenue performance and driving a high-performing, hands-on sales function. This role will define and execute a clear customer acquisition strategy aligned to global priorities, with full accountability for building pipeline, closing deals, and delivering on revenue targets. As the on-the-ground sales leader, you will combine strategic leadership with direct execution - leading and coaching the team while actively driving opportunities, shaping demand, and building key relationships across districts and education stakeholders. Working closely with Marketing and Customer Success, you will ensure a tightly aligned go-to-market approach that delivers qualified pipeline, strong conversion, and long-term customer value. • Own and deliver individual and team revenue targets, taking direct accountability across the full sales cycle - from prospecting and qualification through to pipeline management and closing key deals, • Partner closely with the CEO to define and execute a focused US growth strategy, translating priorities into clear weekly execution plans, • Build, coach, and lead a high-performing sales team, setting clear expectations on activity, pipeline health, and conversion metrics, • Personally drive pipeline through direct selling, strategic outbound, and local market engagement, particularly in priority districts and states, • Establish strong operating rhythms across forecasting, pipeline reviews, and deal inspection, while championing CRM discipline and ensuring accurate, high-quality reporting in Salesforce, • Collaborate with Marketing to ensure lead generation efforts translate into qualified pipeline, actively shaping campaigns based on market feedback and conversion data, • Align closely with Customer Success to drive retention, expansion, and strong customer outcomes, ensuring a seamless end-to-end customer experience, • Work with other Sales leaders to standardise management practices across regions, • Build and maintain senior relationships with key customers, districts, and government stakeholders, acting as a visible and credible market leader for ClickView in the US, • Utilising historical sales and customer data, analysing market trends, and advanced forecasting models to develop accurate revenue forecasts, • Significant experience leading sales teams, with a strong track record in EdTech or education markets, • Proven ability to own and deliver revenue targets, building pipeline and driving deals through to close in a hands-on capacity, • Demonstrated success developing and executing go-to-market strategies that drive new business growth and expand market presence, • Experience scaling sales in new or growth markets, • Strong commercial acumen, with expertise in deal structuring, contract negotiation, and pricing to win and grow strategic accounts, • Highly effective people leader with a track record of building, coaching, and holding high-performing teams accountable to clear activity and performance metrics, • Paid leave - 20 days paid annual leave, paid sick leave and extra paid Wellbeing and Volunteering leave 🚴, • 401k match and Platinum health insurance (80% coverage) - with vision and dental included 💰, • Flexible working hours and arrangements - to accommodate for different working preferences and personal situations 🏠, • Generous parental leave policy - offering 16 week’s full pay 🚼, • 100 days working from anywhere - work remotely from a different location for up to 100 calendar days per year 🌎, • Learning and Development budgets - professional opportunities made available to all our teams, so you can continue growing to be the best you 🥇, • Wellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do 💆‍♂️

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life. Vercel is looking for an Enterprise Sales Development Representative (SDR) to join our Sales team. Enterprise SDRs are key to our product adoption and company growth in the Enterprise market segment. In this role, you will be building a pipeline of qualified business for the Enterprise part of our sales organization through cold calling and working closely with your counterparts on the Account Executive (AE) team. You will also be collaborating cross-functionally with Marketing, Sales Engineering, and Customer Success to learn more about product, positioning, and messaging. The SDR team reaches out to potential customers to introduce them to the value Vercel could bring their business and sets up meetings. This team initiates substantial transformations for our customers, leading to promotions and profits for customers who adopt Vercel Vercel is looking for a Strategic Sales Development Representative (SDR) to join our Sales team. Strategic SDRs are key to our product adoption and company growth in the largest companies in the world. In this autonomous role, you will be building a pipeline of qualified business for the Strategic part of our sales organization through cold outbound and working closely with your counterparts on the Strategic Account Executive (SAE) team. You will also be collaborating cross-functionally with Marketing, Sales Engineering, and Customer Success to learn more about product, positioning, and messaging. The SDR team reaches out to potential customers to introduce them to the value Vercel could bring their business to set up qualified meetings for the Strategic Account Executive Team. This team initiates substantial transformations for our customers, leading to promotions and profits for customers who adopt Vercel. * Kick off sales cycles by identifying and qualifying future customers in assigned geo and Enterprise market segment * Write tailored messages and cold call qualified prospects * Set and book qualified meetings for Enterprise AEs * Work closely with Enterprise AEs on targeting some of the largest companies and logos * Collaborate with your peers and guide those around you • Ability to navigate and prospect into large org structures in the Fortune 500, • 1+ years of experience as an outbound SDR, • Highly creative with outbound approach, • Vercel, Next.js, or any other technical background or understanding, • Salesforce, Outreach, HubSpot, LinkedIn Sales Navigator, • Great compensation package and stock options., • Inclusive Healthcare Package., • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills., • Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays., • Remote Friendly - Work with teammates from different time zones across the globe., • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA OTE pay range for this role is $100,000 OTE. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

LogicGate® is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts, our award-winning Risk Cloud® delivers over 40 purpose-driven solutions on a unified, modern cloud platform for connected, holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs. At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work. We are looking for a Manager, Customer Success to help lead our Customer Success Management (CSM) team. In this role, you will lead, coach, and scale a team of Customer Success Managers. You will be responsible for the health, retention, and growth of our Mid-Market and International segments. We are looking to you to bridge the gap between high-level strategy and tactical execution, ensuring your team has the tools and expertise to help our customers navigate the complexities of GRC, and translate those into solutions in Risk Cloud. This is a highly cross-functional role that will partner closely with Sales, Implementation, Marketing, and Product teams to ensure our customers achieve measurable outcomes and success with Risk Cloud. • Team Leadership & Coaching: Manage a team of CSMs, providing consistent 1:1 coaching, professional development, and performance management., • Operational Excellence: Refine the customer journey for mid-market and international accounts, focusing on scalable engagement models that drive measurable customer outcomes., • Retention & Growth: Own the expansion and Gross Dollar Retention (GDR) targets for your segment. Partner closely with Sales to identify expansion opportunities., • International Strategy: Act as the subject matter expert for our international book of business, understanding regional nuances in GRC regulations., • Cross-Functional Advocacy: Serve as the "Voice of the Customer" to our Product and Engineering teams to influence the roadmap based on customer segment needs., • Escalation Management: Serve as a senior point of contact for your team’s accounts, helping to resolve complex issues and reinforce the strategic partnership., • Experience: 5+ years in Customer Success within the SaaS industry; at least 2 years in a formal leadership or team-lead capacity., • Industry Knowledge: Previous experience in GRC, Cybersecurity, or a similarly complex technical domain is highly preferred., • Global Mindset: Experience managing or working with international accounts (EMEA/APAC) and understanding the complexities of global compliance standards (GDPR, ISO, etc.) is preferred but not required., • Data-Driven: Proficient in CS tools (e.g., Planhat) and Salesforce to track health scores and forecast renewals, churn, and expansion., • Communication: Ability to explain complex risk management concepts to both technical admins and C-suite stakeholders. The anticipated base salary range for the role is $115,000 - $140,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested. Hybrid Workplace Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above. Total Rewards We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace. In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays. Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program. Our Culture At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with. We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work. We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture. LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes. We are proud to have been recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit ___ to learn about our latest recognition. Learn more about our culture ___. Excited about LogicGate but not familiar with GRC? • GRC stands for Governance, Risk, and Compliance, • GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law., • The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at ___. About the Team & Opportunity Clever is looking for a senior-level, mission-driven Customer Success Manager to drive the adoption, retention, and strategic growth of our products across a diverse portfolio of enterprise EdTech organizations and application partners. In this role, you will serve as a primary strategic advisor, navigating complex organizational structures to ensure our partners achieve maximum value and scale. You will be directly responsible for the commercial health of your portfolio, proactively managing the renewal lifecycle and identifying opportunities to drive expansion and revenue growth. You will also serve as the vital bridge between customer needs and Clever’s Product, Sales, Marketing, and Engineering teams, ensuring that partner feedback directly informs our growth and innovation. The ideal candidate is passionate about cultivating deep relationships with executive decision-makers, has a sharp eye for account growth, and thrives in a fast-paced environment where exceptional service drives long-term advocacy. How You'll Make an Impact • The problem you’ll solve: You will act as a strategic architect for our global application partners, helping them simplify their tech stacks and overcome integration hurdles through the Clever platform. By building high-trust relationships with technical leads and C-suite executives, you will ensure our tools provide seamless and secure access to their products. Your work removes deployment friction and enables scalable growth for our partners, allowing them to expand their reach and focus on their mission to deliver impactful digital learning experiences to every student and teacher., • Who you’ll partner with: You will work in lockstep with Marketing, Product, Sales, School Success, and Partner Engineering to align our services with customer priorities, while advocating internally to the Product team to ensure the customer voice shapes our roadmap., • What success looks like: Success is defined by high net-retention rates, successful contract renewals, and expanded product adoption across your book of business, characterized by strong executive-level relationships and the successful mitigation of churn risks through proactive success planning., • Key projects you’ll lead: You will build and execute comprehensive account plans for strategic customers, lead executive business reviews to demonstrate ROI, and develop change management frameworks that help our application partners implement new digital learning integrations seamlessly. What We’re Looking For Required Skills & Experience (Must-Haves) • Strategic Account Management: 5+ years of advanced experience in a customer-facing role managing complex enterprise accounts and C-level stakeholders in a SAAS or enterprise environment., • Growth Mindset: A proven track record of successfully renewing accounts, driving upsells, and deepening product adoption within large organizations., • Operational Poise: Ability to navigate difficult and complex situations with calm and poise, using data-driven decision-making to enhance the customer experience., • Strategic Revenue Growth: Experience in high-stakes contract renewals and driving significant upsells through consultative, value-based selling and deep product adoption., • Executive Presence: Exceptional communication and presentation skills, with the ability to influence C-level executives and map complex stakeholder organizations., • Consultative Approach: Strong change management and persuasive skills to help large organizations implement technical shifts and adopt new platform features., • Risk Mitigation: Expert ability to identify and surface churn risks early, using data and customer feedback to inform actionable success plans., • Communication: Excellent written and verbal skills, with the ability to present complex strategic plans to diverse internal and external audiences., • CRM Proficiency: Experience using Salesforce or similar CRM tools to track account health and manage a book of business., • Detail-oriented and results-driven problem solver: You possess exceptional analytical skills and an openness to creative solutions, demonstrating the flexibility and self-motivation required to drive high-impact results in a fast-paced environment. Preferred Qualifications (Nice-to-Haves) • EdTech Background: Experience within the EdTech industry, specifically working with Partnerships, at an EdTech Application and/or experience with Clever., • Travel Flexibility: Ability to travel for conferences, customer visits, and company events as needed. Clever Benefits & Perks • A competitive salary, • Flexible Paid Time Off, • Paid Parental Leave, • Top-notch healthcare, vision, and dental coverage for you and your family, • Best-in-class mental healthcare service that supports employees' mental and emotional wellness, • A generous personal development yearly budget which can be used for courses, conferences, trainings, books, and more, • A comprehensive Learning & Development program that enables employees to enhance their skills, knowledge, and functional expertise, • Annual company and team events to connect with fun, bright coworkers Salary Transparency The range of our base salary cash compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is between $96,000 and $112,500. For candidates living in NYC and San Francisco, CA, the salary range is between $105,000 to $123,700. All final offers are determined using multiple factors including experience and level of expertise. Inclusion & Belonging Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email ___ If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

___Overview of Job Function: The CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. This role translates journey architecture into practical toolkits, visual and multimedia resources, and scalable assets that serve both Named CSMs and Verint's long-tail customer base. This is a hands-on individual contributor role that blends strategic thinking with creative execution. You will own the journey map as a living artifact, build adoption toolkits tied to each lifecycle stage, and produce lightweight multimedia resources that help CSMs and customers move through critical moments of truth. You will work cross-functionally with Product, Marketing, and Sales while keeping the voice and perspective firmly rooted in Customer Success. Principal Duties and Essential Responsibilities: Customer Journey Mapping & Framework Ownership • Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage., • Translate journey maps into stage-gate criteria and triggers that CSMs use to assess customer health, determine next actions, and identify escalation points., • Partner with Customer Success leadership to validate journey frameworks against real customer data and field feedback from CSMs., • Build and maintain adoption toolkits tied to specific journey stages, packaging technical documentation, best practices, and use-case guidance into formats CSMs can deliver directly to customers., • Develop CSM-ready assets for onboarding, adoption, value realization, expansion, and renewal preparation that drive consistency across the Named CSM team., • Curate and repackage existing product, sales, and marketing materials into a unified Customer Success perspective, ensuring resources are practical, current, and easy to consume., • Produce lightweight video and visual resources such as product walk-throughs, webinar promotions, feature highlight clips, and FAQ explainers by synthesizing technical documentation and SME input., • Develop and manage a resource calendar that aligns multimedia production with product releases, seasonal renewal cycles, and CS campaign priorities., • Forge working relationships with Product, Marketing, and Sales to stay ahead of releases, messaging shifts, and go-to-market changes that impact the customer journey., • Collaborate with Marketing on customer-facing communications to ensure CS resources complement (not duplicate) existing marketing assets., • Define and track usage and effectiveness metrics for journey assets, toolkits, and multimedia resources to inform iteration priorities., • Gather structured feedback from CSMs on resource quality, gaps, and field applicability to drive continuous improvement., • Bachelors degree in a related field or equivalent experience., • 5+ years of experience in Customer Success, Customer Success Operations, Customer Education, or a related function within a B2B SaaS or enterprise software environment., • Demonstrated experience designing or operationalizing customer journey maps or lifecycle frameworks., • Strong writing, editing, and storytelling skills with the ability to translate technical material into clear, customer-friendly resources., • Experience producing lightweight video or multimedia assets (scripting, recording, basic editing); full production expertise not required., • Experience working with CRMs (Salesforce), CSPs (Totango), or similar platforms., • Ability to manage multiple concurrent projects and stakeholders in a matrixed organization., • Proactive, self-directed working style with a bias toward execution., • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, and credit/drug screening where applicable. Preferred Requirements • Experience building adoption programs, onboarding toolkits, or lifecycle-stage resource libraries for Customer Success teams., • Familiarity with digital/scaled CS motions and creating self-service resources for tech-touch customer segments., • Experience supporting enterprise or complex B2B Customer Success organizations with multi-product portfolios., • Comfort working across departments (Product, Marketing, Sales) without direct authority.

We are looking for a Salesforce Marketing & Sales Enablement Specialist to support Sales and Marketing Go-To-Market (GTM) initiatives. The ideal person will have strong experience working with Marketo for campaign builds and GTM strategy. This person will work closely with our Salesforce Sales Product Manager, Sales teams, and Marketing teams to develop proofs of concept (POCs), improve existing Salesforce processes, and support enablement efforts across the Go To Market Strategy lifecycle. This role is ideal for a mid-level professional who enjoys hands-on configuration, cross-functional collaboration, and experimenting with new capabilities, especially AI-driven features within Salesforce and connected platforms. Duties  Support Sales and Marketing teams by configuring and enhancing Salesforce tools that enable GTM execution.  Assist with sales enablement workflows, including lead management, opportunity tracking, and pipeline visibility.  Support Marketing enablement use cases such as campaign execution, lead scoring, and handoff to Sales, Salesforce Configuration, and Proof of Concepts  Partner with the Salesforce Sales Product Manager to design and build Proof of Concepts for new Go To Market capabilities.  Configure Salesforce Sales Cloud features (objects, fields, flows, reports, dashboards).  Identify opportunities to improve or streamline existing Salesforce processes across Sales and Marketing. All your information will be kept confidential according to EEO guidelines.

___ is an AI startup with open source and creativity at its core. Our AI-native vector database uses machine learning to create meaningful insights from unstructured data in a completely new way. Named one of Forbes’ Top 50 AI startups, and with over a million monthly downloads, Weaviate is quickly growing in popularity with developers and enterprises alike. Our team members work remotely across the globe with the flexibility to work from anywhere and at any time. Our people experience this as a massive benefit! Operating with a strong sense of ownership and collaboration, our teams prioritize results while empowering each individual to do their best work. About this role * Full Sales Lifecycle: Manage the end-to-end sales process - from initial outreach and lead qualification to complex contract negotiations and closing. * Territory Strategy: Develop and execute a strategic plan to penetrate key industries (Finance, E-commerce, Healthcare, etc.) within the EMEA region. * Solution Selling: Conduct deep discovery to understand prospect pain points and demonstrate how Weaviate’s vector search and AI features provide a competitive edge. * Community Engagement: Work closely with our Developer Relations and Marketing teams to leverage our massive open-source community as a source of enterprise opportunities. * Pipeline Management: Maintain accurate forecasts and CRM records (Salesforce/HubSpot) to ensure predictable revenue growth. What we are looking for * Experience: 4+ years of B2B SaaS sales experience, preferably in infrastructure, databases, or AI/ML. * US (West) Expertise: Proven track record of hitting and exceeding quotas within the US West Coast market, including familiarity with regional procurement and legal nuances. * Technical Fluency: You do not need to be a developer, but you should be able to comfortably discuss APIs, LLMs, vector embeddings, and cloud architecture (AWS/GCP/Azure). * Communication: Exceptional verbal and written communication skills in English. * Mindset: A 'builder' mentality. You thrive in the ambiguity of a fast-growing startup and enjoy creating your own playbooks. * Training in sales methodologies (e.g., MEDDIC, SPIN, Challenger) is highly desirable. * Quick learner with high emotional intelligence (EQ) and the ability to influence key stakeholders. * Passionate about advancing your career in enterprise sales and deepening your knowledge of our products. * Aligned with our company values and culture. * 100% Remote Work: Work from anywhere in the world where you can do your best work. Whether it’s your cozy home office, a co-working space, or a beachside café. Read more ___. * Flexible Time Off: We trust you to manage your time (off). Take the time you need to recharge, travel, or just enjoy life outside of work. Read more ___. * Competitive Pay & Equity: We offer compensation that reflects the value you bring to the team, along with the opportunity to share in our success through equity. * Local Benefits: * US: Healthcare, dental, vision insurance, 401(k) employer matching. * Netherlands: Holiday allowance, pension plan. * Other countries: Benefits provided via our Employer of Record (EOR) partner, tailored to local standards and regulations. * Tech stack: We provide you with a shiny new MacBook, and you’ll receive a stipend to upgrade your home office. * Grow, Learn, and Collaborate: We provide a dedicated budget to help you sharpen your skills and grow your career. Work with a curious, collaborative, smart, and innovative (fun) team that encourages growth and impact. Have a look at ___ to learn what you can expect from our interview process. Be aware that conducting a background check is part of our onboarding. If you’re interested in Weaviate and this role, please apply through this vacancy. We’ll be in touch in response to your application. This way, we can ensure you have the best experience while allowing our team to focus on doing their best work.

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: We are seeking a committed Enterprise Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting. What You’ll Be Doing: * Develop and execute sales strategies to target enterprise customers, focusing on building and maintaining a robust pipeline that drives long-term growth. * Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets. * Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs. * Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs. * Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention. * Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts. * Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems. * Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge. * Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies. * Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings. What You’ll Bring: * 7+ years of experience in enterprise sales (>1k employees), with a proven track record of closing complex deals in a SaaS, cloud, or enterprise software environment. * Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments. * Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes. * Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders. * A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets. * Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics. * Knowledge of open-source software, APIs, or infrastructure software is highly advantageous. * Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics. * Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them. About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit ___ or follow us on X @thekonginc.

Job Title: Federal Busieness Development Executive (Federal / GovCon Business) Company: Virtual Technologies Group (VTG) Location: MD / DC / NoVa area Travel: 10%-25% Position Type: Full-Time Compensation Range: $120k - $140k base salary, OTE $200k+ Company Overview: Virtual Technologies Group (VTG) is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With a team of highly skilled professionals, we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group, we are dedicated to shaping the future of technology and making a positive impact on the world. Position Overview: The Federal Sales Executive will play a crucial role in driving revenue growth for VTG by identifying and pursuing new business opportunities in the federal and government contracting space. This is a high-activity, "hunter" role designed for individuals who thrive in a structured, performance-driven environment. Through strategic prospecting, lead generation, and relationship building, the Federal Sales Executive will contribute significantly to expanding our client base and will sell the full suite of VTG’s products and service offerings, with a focus on application development, cyber security, cloud engineer and systems engineering. The right candidate will possess a strong understanding of the complex lifecycle of federal procurement, labor categories, various clearance designations, etc. and will be able to leverage existing relationships in the federal space to help VTG win new business and secure new contracts. Extensive experience selling Professional IT Services and IT Staffing within the Federal Government space in the Greater Washington, DC area is a must. Day-To-Day Duties and Responsibilities: Lead Generation & Prospecting: • Activity-Driven Growth: Maintain a consistent, high-volume cadence of outbound activity. We have clear expectations for daily/weekly calls, emails, and LinkedIn outreach to ensure a steady flow of new prospects., • Meeting Generation: Successfully convert cold outreach into qualified discovery meetings and presentations., • Opportunity Creation: Consistently identify and qualify new sales opportunities to meet monthly and quarterly pipeline requirements., • Conduct needs assessments and develop tailored proposals to address client requirements., • Deliver compelling presentations to prospective clients, showcasing VTG's value proposition., • Negotiate and close deals, ensuring mutually beneficial agreements., • Build and maintain strong relationships with key decision-makers at prospective client organizations., • Act as a trusted advisor to clients, providing expert guidance on IT solutions., • Accountability: Accurately track all activities and pipeline stages within VTG’s CRM to provide transparent forecasting., • Prepare regular sales reports and presentations for management., • Collaborate with internal teams, including marketing, sales engineering, and technical support, to ensure successful project delivery., • Bachelor's degree in business, marketing, IT political science or related field; or equivalent military experience in a communications or technical capacity., • Experience: 3+ years of experience in Federal Technical Staffing, Recruiting, or Business Development specifically within the Washington D.C./NoVA corridor, with a focus on new logo acquisition in the federal government space, • Industry Knowledge: A foundational understanding of federal procurement vehicles (GSA Schedules, SEWP, STARS III) and the difference between Prime and Subcontracting relationships., • Technical Literacy: Ability to distinguish between core technical roles and technologies, such as the difference between a Cloud Engineer and a Cybersecurity Analyst, and an understanding of AWS/Azure cloud environments. The ability to speak to technical stakeholders at a high level is critically important., • Communication: Proven ability to "cold-start" relationships with Program Managers and Capture Managers at mid-tier and large-scale System Integrators., • Clearance Familiarity: A solid grasp of the federal clearance process (Secret, TS/SCI, Polygraphs) and how they impact labor rates and project timelines., • Proven ability to work and thrive in an environment with defined activity expectations (calls, emails, and meetings)., • Excellent communication, presentation, and negotiation skills., • Prior experience as a Capture Manager or Technical Recruiter who has successfully transitioned into a hunter-style sales role., • Active Network: An existing, warm network of contacts within federal agencies (e.g., DOD, DHS, HHS) or "Big 5" System Integrators., • Subject Matter Expertise: Deep knowledge of CMMC (Cybersecurity Maturity Model Certification) and NIST compliance standards, with the ability to lead high-level security conversations., • Certifications: Professional certifications such as APMP (Association of Record for Bid, Proposal, and Capture) or basic technical certifications (e.g., AWS Cloud Practitioner)., • A documented track record of helping a firm secure a spot on a major IDIQ or winning a task order valued at $5M+. Why Join Us? At Virtual Technologies Group we provide more than just IT solutions—we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry. Join a team that values innovation, collaboration, and professional development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or make a real impact, we’re committed to helping you build a rewarding career. Benefits Overview: VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match. EEO Statement: VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact ___.

Description Company Background PCS Software, Inc. is an AI platform for the transportation logistics marketspace providing the trucking industry’s most effective transportation management platform (TMP) to improve fleet management and delivery systems and increase profits for our customers. Through innovation and invention, our software individualizes work routines, consolidates workflows, and streamlines management controls to improve accountability, transparency, and eliminate costly and redundant manual processes. Trucking companies and freight brokers trust PCS to optimize their dispatch, accounting, and fleet operations. TL, LTL, Intermodal, and freight brokerage services use our TMP to automate operations, easily access information, and reduce inefficiencies to maximize sales and revenue. Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted software solutions designed specifically for the ground transportation industry. Job Description: Senior Account Executive As a Senior Account Executive, you will be responsible for building the PCS Software client base and procuring new business logos by contacting new prospects through cold calling and on site customer visits and closing multi-year licensing agreements. This requires strong product knowledge, excellent written and verbal communication skills, critical thinking and problem-solving skills, as well as consistent follow-through and solid organizational skills in order to provide best-in-class service to our transportation and logistics customers. The Senior Account Executive must have a strong "hunter" mentality and proven record of meeting and exceeding past sales KPI's over the past 5 years. This position is based in Tennessee with approximately 20% scheduled regional travel to meet with clients on site and to attend trade shows and customer events. This position has a base salary plus a monthly commission structure for a very healthy total compensation package. Responsibilities • Follow-up with current lead opportunities and contact new prospects via outbound calling. This position leaves you in total control since you will receive approximately 50% of your sales qualified opportunities from the marketing and business development team, but will always be responsible for sourcing about 50% of your leads from your own outbound hunting., • Strategically build a strong pipeline to ensure quota is consistently met. You will have an annual goal, but we pay commissions monthly, so if you are motivated by money, then this is a great plan!, • Coordinate with the Platform Engineers to schedule demonstrations that highlight specific elements of the PCS platform and perform your own product demonstrations as necessary., • Deliver amazing customer service to potential clients as an ambassador and face of the company, but more important is for you to know the customer's transportation business challenges inside and out because you function as a trusted advisor and business partner to our customers. You need to understand not only the PCS product offering inside and out, but understand the domain specific needs that challenge the transportation and logistics industry and leveraging the value of our platform, services, and training resources to solve mission critical issues., • Identify decision makers and establish relationships with key players to generate interest and close deals., • Document daily sales activity and communicate information regarding prospects and opportunities via Salesforce.com., • You will complete the full sales cycle filled with potential prospects beginning with the initial contact and then with constant follow-up calls, negotiate and close sales agreements, and closely champion your clients from pre-sales phase to the implementation process. Primary Work Location: remote from your home address in the Nashville, TN regional area Start Date: Immediately Type: Full-time employment Department: Sales Why Join PCS? PCS Software, Inc. is the perfect combination of a fun work environment that rewards your demanding work with amazing opportunities for career growth and personal development. If you want to be the newest member of a vibrant group of energized technology leaders in an innovative and entrepreneurial environment, then apply online today to start building solutions that customers will love to use and join a company that truly rewards your challenging work and values your talented contributions. PCS Software, Inc. is also considered one of the best places to work because of our competitive compensation plans, comprehensive benefits plan with options for medical, dental, and vision premiums for you and your dependents, 401k with a 4% match, unlimited PTO package, optional term life insurance and disability insurance, a truly creative and fun working environment, paid training and development opportunities, employee recognition programs, and amazing opportunities for career growth and personal development, not to mention a chance to work with some of the best coworkers you will ever meet! Work Authorization No calls or agencies please. PCS Software, Inc. will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship is provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. This job description provides many examples of the types of responsibilities required but is in not intended to be a comprehensive list. The incumbent will complete other job responsibilities as needed which are not specifically described in this document. PCS Software, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. We thank all respondents for their interest in PCS Software, Inc. However, only those selected for an interview will be contacted. Requirements Qualifications • 5+ years of direct and inside sales experience with small and medium transportation business focus., • 5+ years proven ability to hunt and prospect for sales opportunities via outbound calling, F2F customer meetings, and industry marketing events and campaigns., • B2B phone sales experience required., • 2+ years sales experience in one of the following: Transportation or Logistics Software Sales, SaaS Sales, Platform Sales, Technology Sales, or other related industry experience., • CRM experience, preferrably, Salesforce., • Demonstrated ability to consistently achieve and exceed quota. This is not a laid back role where you inherit accounts and take orders. You are dealing with transportation industry clients who work long hours, are constantly stressed, and need to know you have their back., • Proven ability to manage leads, manage a pipeline, and forecasting. You will need to be business math savvy. We want you to know your numbers inside and out., • Proven record of selling solutions over the phone and in the field with persuasive closing techniques and preferrably formal sales methodology and/or software demo training.

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit ___ and follow us on LinkedIn and X. Want to be part of our story? Apply today! Location: Varies, US remote Travel: Up to 40–50% Couchbase is seeking a Sr. Enterprise Account Executive to own and grow a portfolio of our largest, most complex enterprise customers. This role is designed for a senior individual contributor who thrives in long, consultative sales cycles, builds deep executive relationships, and consistently drives expansion within strategic accounts. You will act as a trusted advisor to customers while partnering closely with internal teams to deliver business-critical solutions across cloud and on-prem environments. • Own and execute a Strategic Account Plan for a defined set of named enterprise accounts, aligned to Couchbase’s go-to-market strategy and growth objectives., • Drive new business, expansion, and retention within Fortune 1000 and other strategic customer relationships., • Manage complex, multi-threaded sales cycles from pipeline generation through negotiation and close, leveraging MEDDIC or equivalent sales methodologies., • Build and maintain strong C-level and senior stakeholder relationships, positioning Couchbase as a long-term strategic partner., • Collaborate closely with Sales Engineering, Customer Success, Product, Marketing, SDRs, and Partner teams to deliver differentiated solutions and exceptional customer outcomes., • Develop and execute pipeline creation and expansion strategies, leveraging customer ecosystems, events, cloud partnerships, digital channels, and developer communities., • Accurately manage and forecast pipeline, ensuring strong data integrity across Salesforce and sales tooling platforms., • Partner with leadership and act as a quarterback for internal resources, ensuring alignment across teams and successful execution against account objectives., • Stay current on the Couchbase platform and competitive landscape, articulating clear business value across both cloud (SaaS) and on-premise deployments., • Represent Couchbase with professionalism and credibility in high-stakes customer engagements, negotiations, and executive briefings., • 6–10+ years of enterprise or strategic software sales experience as an individual contributor., • Proven track record of exceeding quota in complex, high-value enterprise sales environments., • Experience selling into Fortune 500 / Global 2000 accounts, navigating procurement, security, and multi-stakeholder decision processes., • Background selling cloud, SaaS, database, or infrastructure technologies, ideally business-critical platforms., • Strong command of enterprise sales methodologies (MEDDIC, Challenger, or similar) and disciplined opportunity management., • Comfortable engaging with executive buyers and technical stakeholders, translating technical capabilities into clear business outcomes., • Experience co-selling with partners, cloud providers, and system integrators is highly valued., • Highly organized, self-directed, and accountable, with strong time management and forecasting discipline., • Thrives in a fast-paced, growth-stage environment, with a builder mindset and passion for customer success. $130,000 - $150,000 USD At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply. Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you’re excited about the role and can bring strong contributions to our team. If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you. We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for ___ and ___. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: • Generous Time Off Program - Flexibility to care for you and your family, • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*, • Financial Planning - Retirement program* and Business Travel Insurance, • Career Growth - Be valued, Create value approach, • Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees., • And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our ___ and understand your personal information may be processed in accordance with our ___ following guidelines in your country of application.

About MegaportWe’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 400 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team CultureWe’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply. The Role Reporting to the Regional Manager of Customer Success, the Customer Success Manager (CSM) will act as the main point of contact for our existing customers. This is a commercial, revenue-generating role focused on post-sale account growth, customer retention, and long-term value creation. The CSM will own and manage the ongoing commercial relationships with customers, with a main focus on upselling, cross-selling, and driving product adoption. This role carries quarterly expansion revenue targets, and success will be measured by the ability to grow existing accounts while maintaining strong customer satisfaction and retention. You will be accountable for driving incremental sales and retaining existing revenue, proactively engaging customers to introduce new product enhancements, service developments, pricing initiatives, and other benefits of the Megaport platform. The position will sit within the wider Customer Account Team, working closely alongside a Direct Sales Executive and Solutions Architect in California. The CSM plays an integral role within the team and is responsible for owning the post-sales commercial lifecycle for a nominated account list. The goal is to expand revenue, retain customers, and continuously develop increased value within the assigned account base from the numerous and ever-growing range of Megaport benefits. * As part of the Customer Account Team, this role will collaborate with Direct Sales Executives and Solution Architects to drive, grow and retain targeted revenue from our existing customers, focusing on supporting the overall customer experience. * Carry quarterly expansion targets for the assigned customer portfolio, identifying and executing upsell and cross-sell opportunities while building and maintaining a healthy pipeline of growth opportunities within existing accounts. * Act as a trusted advisor to existing customers, focusing on initial onboarding and enablement, to ensure quick time to value as well as providing information about Megaport enhancements, new products and ecosystem partners. * Own and proactively drive the renewal process across a wide base of customers, increasing long-term revenue by converting customers from month-to-month to term subscriptions and identifying expansion opportunities during renewal cycles. * Be responsible for proactive, sequenced outreach communications across a large base of customers driving further adoption, solution awareness and opportunities to engage with Megaport and our partner community. * Champion customers throughout their entire customer journey, including facilitating the resolution of customer-related issues and concerns from a Commercial and Sales standpoint, and understanding how we can add more value. * Nurture the nominated customer base, identifying key targets and executing an account growth strategy aligned to customer needs, vertical opportunities, and Megaport solutions. * Ensure each new customer follows a formal onboarding process, with key milestones and activities documented in Salesforce to enable transparency, knowledge transfer, and consistent customer experience across the team. * Work closely with Sales, Solutions Architecture, Support, Engineering, Legal, Finance, and Product teams to deliver a seamless customer experience. * Represent your team’s insights and feedback in internal discussions to shape product and process improvements • Ensure your team is capturing key insights during customer engagement to support continuous improvement., • Nurture the nominated customer base, identifying key targets and executing an account growth strategy aligned to customer needs, vertical opportunities, and Megaport solutions. Maintain in-depth knowledge of Megaport products and solutions and be able to propose and demonstrate these to the customers, whilst being aware of rival services or products. Maintain and share a value add opinion on Megaport and where we fit in the customer's ecosystem. * Collaborate with Sales and Marketing teams on campaigns and strategies for revenue growth. * 3+ years experience within the Enterprise software market or Internet/Telecommunications industries. * 3+ years experience in an Account Management or Customer Success role. * Proven ability to work in a fast-paced technical environment, with multiple tasks or goals. * Strong verbal and written communication skills, as well as the ability to collaborate and work effectively across internal and external organisations. * Demonstrable ability to identify customer needs, appreciate and understand the customers’ service issues, or “pain points”, and present a suitable solution. * Ability to deliver revenue results and operate in a consultative-based selling approach. * Ability to work with the wider Megaport teams to focus on revenue generation and results. * Maintain records, reports, and data as per the Megaport models, with a focus on revenue retention from the existing agreed customer list. * Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organisations. * Experience in proposing or deploying cloud and virtualised compute solutions in enterprise customer environments is highly desired. * Flexible working environments * Birthday Leave * Generous study and training allowance + 5 days paid study leave * Creative, fun, and contemporary workspaces * Motivated team of industry experts and new talent * Celebrated success with ‘Legend’ and ‘Kudos’ Awards * Health and wellness program #LI-DNI If you have any questions, please reach out to Megaport's Talent Acquisition Team at ___ NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team ___ directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com". All applications will be treated in confidence.Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations. Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time. Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation. About the Role Addicted to Salesforce? Love helping your clients get the most out of exciting software solutions? Litify is looking for a Customer Success Manager to join our Mid-Market team, and you might be the right person! In this role, you will: • Be an expert in both Litify and Salesforce in order to best advise clients and assist with on-the-spot solutioning, • Monitor and manage a portfolio of Mid-Market and SMB clients, meeting with them individually to drive adoption, desired outcomes, and ultimately ensure retention and contract renewal, • Lead goal setting sessions and assist implementation teams in preparing clients for a successful launch, • Partner with clients to provide best practices, lead creative problem solving, and recommend appropriate Litify, Salesforce and AppExchange solutions, • Maintain high levels of customer engagement and satisfaction through Gross Retention and NPS Score., • Measure success by client adoption, continued expansion of Litify and Salesforce across your customers’ organization and workflow, • Identify at-risk accounts, and in coordination with your manager, develop and deliver on customer remediation plans, • Coordinate between clients and Litify internal and partner resources to drive adoption and create opportunities for expansion, • Identify opportunities for documenting success stories for our Marketing team You have: • Demonstrable technical aptitude that will help clients continually improve their Litify Org. Certified Salesforce Administrator preferred., • Experience with gathering requirements and feedback and designing best practice solutions. Our CSM’s should enjoy creative problem solving, training, and designing solutions with client satisfaction a priority., • Strong aptitude for new technologies, and the ability to quickly diagnose needs and identify solutions, • 2 years experience as a Customer Success Manager (ideally with a SaaS product), • 5 years experience in direct customer-facing positions, • Excellent written, verbal, and oral communication with experience making presentations to key stakeholders Disclosure: The estimated base salary pay range for this role is $80,000-90,000. You will also be offered a bonus and benefits. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.

Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace ®. We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees Candidates must reside in Southern California Applicants Must Have HazWaste Sales Experience The Regional Account Manager will be responsible for expanding the Company’s business within pre-assigned territories. This position is accountable for achieving sales goals through the acquisition and development of new customers and expansion of the product line within the existing customer base. Develop and target regional accounts and prospects in conjunction with the Director of Sales to achieve contract, revenue growth, account milestone objectives, and activity expectations within an assigned account/geography. • Maintains current customers and acquires new customers by meeting or exceeding goals for territory revenue, growth objectives, account retention and customer service functions via telephone and periodic sales calls and presentations. This interaction includes the entire sales cycle from prospecting, maintenance, proposals, contracts, price increases, cancellations and contract renewals, • Builds relationships with current customers while growing the revenue and profits through service changes and price increases., • Communicates regulatory compliance issues to customers., • Implements sales strategies to maximize revenue and profits through maintenance and penetration of existing customers., • Resolve problems and coordinate customer needs with Field Operations and/or Customer Service group., • Works as liaison between customers and accounts payable department for collection of receivables when requested., • Assists with coordination and implementation of Regional and National account sales activities., • Sell in a highly consultative manner, with ability to articulate the company value-proposition and the benefits of working with Clean Earth brand over other traditional waste services companies and direct competition., • Creates presentations for key sales customers and prospects., • Coordinate the development of sales objectives, territory and account selling strategies and ensures their execution., • Completes territory routing plans, territory forecasts and customer business reviews., • Develop account specific strategies and plans -- and execute against those plans -- to win national and regional in the manufacturing and industrial market space., • Provide management with information used to evaluate regional & national opportunities., • Promotes customer brand loyalty by participating in or joining regional/national professional organizations that serve the regional marketplace and/or consumers., • Make daily calls on new prospects within the targeted territory geography, along with identifying leads via a variety of internet websites, networking, key vendors and peers within local and national organizations., • Monitor and communicate sales performance against goals through approved performance metrics. Basic Required Qualifications: • Bachelor’s Degree in Business, Sciences, Marketing or Management coupled with 3+ years’ experience in outside sales & selling outsourced services to the manufacturing and industrial market or related industries. OR 5+ years industry related sales experience, • 5+ Years of sales experience manage multiple accounts., • Knowledge of RCRA, DOT, DEA regulatory environment, • Up to 50% travel by car to customers within territory & possible overnight & weekend travel., • Similar background/experience within waste management/environmental services, • Proficiency in Microsoft Word, Excel and PowerPoint,, • Proficiency in Salesforce or similar CRM, • Experience in managing a territory while demonstrating a proven track record of sales success achieving or exceeding aggressive growth targets and sales quotas., • Self-directed with the ability to work on multiple projects with competing priorities and deadlines, • Demonstrates established relationships or the ability to rapidly establish relationships within the C-level, Regulatory Affairs, Quality, Procurement, Supply Chain, Operations and Marketing functions within the retail industry, • Demonstrates established relationships or the ability to rapidly establish relationships within the Environmental Health and Safety, Regulatory Affairs, Quality, Procurement, Supply Chain, Operations and Marketing functions within the manufacturing industry. Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a difficulty applying for any job posted on Harsco Clean Earth’s website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free (833) 209-2659 and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.

The Opportunity: SH/FT is seeking a contract Email Developer to join the team. This role focuses on custom HTML development with an emphasis on innovation and personalized content. Our Developers collaborate closely with Copywriters and Designers to code highly dynamic experiences that stand out in the inbox. Key responsibilities include: • Develop, maintain, and optimize fully responsive modular email templates., • Translate complex user stories into highly personalized emails using ampscript., • Perform thorough quality assurance to ensure campaigns render error-free across email clients and devices via Email on Acid and Litmus., • Provide guidance as a SME on email technologies and capabilities., • Work collaboratively with other Developers and QA Specialists to create efficiencies in process., • Prioritize creating accessible, inclusive experiences., • Stay up-to-date on email marketing trends and technologies., • 4+ years experience as a Developer or similar role., • Working knowledge of Figma (capable of converting creative designs into pixel-perfect HTML/CSS)., • Proficiency with Salesforce Marketing Cloud (Journey Builder experience is a plus!), • Experience with dynamic email campaigns and ampscript functionalities., • Working knowledge of WCAG as it applies to email., • Excellent communication and time management skills., • Ability to work independently and as part of a team. Shift Paradigm is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients. Why SH/FT Shift Paradigm is a consultancy built for transformation. We bridge the gap between marketing, data, and technology to unlock growth for some of the world’s most recognized brands. At SH/FT you’ll shape the future of how organizations connect with their customers through intelligent architecture, scalable systems, and the power of data-driven strategy. This is a remote 1099 independent contract position with an initial engagement term of 6 weeks with potential opportunities in the future. The compensation range for this role is $65–$75 per hour, depending on experience. Candidates must be available to work some overlap during Eastern Time Zone business hours.

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft, and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations, including Clorox and the United Nations, drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows. Reporting to the Head of CRM Systems, you will design, develop, and maintain Salesforce CRM, Zendesk, and integrated sales and support tools. Working closely with a Business Analyst, you will translate ambiguous business requirements into complete, scalable technical solutions. • Lead the technical design and deployment of medium to large-scale features independently over weeks to months-long cycles, ensuring high-quality, maintainable solutions., • Take business requirements with some ambiguity and implement complete solutions, including object configuration, automation, reporting, and security settings, • Proactively identify and manage cross-functional dependencies, coordinating with teams like Finance, Revenue Operations, and Security to ensure comprehensive solution delivery and governance., • Serve as technical reviewer for junior application developer submissions, enforcing coding standards and best practices., • Configure and maintain Salesforce declarative development and Zendesk workflows (triggers, automations, macros, SLA policies), • Administer and optimize sales engagement tools (e.g., ZoomInfo, Gong, SalesNav), • Perform and drive proactive system maintenance, including regular Security Reviews, Release Updates, Health Checks, and Optimization efforts, • Cross-train on adjacent systems to increase team flexibility and reduce single points of failure, • Drive improvements to assigned systems - identify needed changes and implement them, • Build quality configurations with peer reviews, testing, proper rollout, and monitoring, • Provide second-level support and maintain technical documentation, • Mentor and guide 1-2 junior application developers on technical issues and best practices for ticket resolution, • 5+ years of Salesforce/CRM administration experience, • 3+ years customer support platform experience (Zendesk, Gainsight, SupportLogic), • Experience with sales engagement tools, marketing platforms, and GTM integrations, • Track record of independently completing medium-scope projects, • Proven experience in mentoring and onboarding junior team members., • Salesforce Administrator Certification required; Salesforce Advanced Administrator Certification preferred, • Zendesk Administrator Certification preferred, • Strong understanding of assigned systems with the ability to identify and drive improvements, • A demonstrated ability to investigate and resolve areas of ambiguity in business requirements to drive clear technical direction, • Strong prioritization, communication, and problem-solving skills, • A self-starter with a builder's mentality and a natural curiosity to improve efficiency, • Additional Salesforce Certifications (App Builder, Platform Developer I, Sales/Service Cloud Consultant), • Understanding of ITIL principles and customer service best practices, • Zendesk Certifications or Salesforce Trailhead Ranger status, • SOQL/SQL, APIs, webhooks, or iPaaS platforms (Workato, Zapier, Mulesoft), • Experience with Gong, ZoomInfo, HockeyStack, Chat technologies, Braze, or SupportLogic We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team. • Industry competitive compensation and equity plan, • Flexible time off, sick days, and 13 paid holidays, • Comprehensive medical insurance including Health, Dental, and Vision, • Paid parental leave (plus fertility, adoption, and other family planning benefits), • In-office workspace (San Francisco), • Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development, • Events and activities both team-based and company-wide that inspire, educate, and cultivate Pantheon is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need reasonable accommodation due to a disability for any part of the interview process, please contact . Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment. After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security. To review the Employee and Applicant's Privacy Policy, click___. Visa Sponsorship is not available at this time.

Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: • We’re humans not robots, • Customers always come first, • We work better together, • Simplicity is our strength, • Our reputation is priceless, • Hard work pays off Our Enterprise Customer Success Manager, takes ownership of AlertMedia’s customer relationships, which we value above all else. They focus on Enterprise accounts to provide the highest level of strategic partnership. Working closely with our Implementation Team, Customer Support, Marketing, and Sales Teams, they are responsible for executing strategic guidance, driving adoption, conducting effective Quarterly Business Reviews, supporting customer health, retention, and growth. Enterprise CSMs approach each relationship with a “partnership” mentality and employ a consultative and tailored approach to ensure each customer successfully meets their goals. Who you are: You are an accomplished Customer Success Manager with proven success working with Enterprise customers. You think strategically to drive adoption, retain, and expand your accounts. You are a thought leader in managing Enterprise accounts and enjoy working with your colleagues to develop innovative strategies. You enjoy a proactive and thoughtful 1x1 approach to Customer Success and value a "we're all in this together" mentality. What you get to every day: • Build strong relationships with our customers in the enterprise category, • Evaluate risk management for each customer and proactively strive for value propositions and utilize best practices to drive retention, • Align with the Customer Success organization and Expand Team to support initiatives to grow and expand existing accounts through adoption, cross-sell, and upsell opportunities, • Manage a series of personal and automated touchpoints and to drive ongoing customer experiences, • Conduct effective Quarterly Business Reviews to highlight the customer’s realized value and communicate recommendations and new features, • Consult with customers to determine the best data automation option for their needs and be able to support configurations for matrixed organizations, • Provide quick and responsive ongoing technical and administrative support, • Respond to all customer inquiries in a thoughtful and timely manner, • Keep track of new product developments and strategically inform/train customers on them, • Communicate desired software requirements to product management team in a cross-functional feedback loop, • Diligently manage Gainsight and Salesforce data to effectively manage your book of business, • Contribute to AlertMedia’s culture, values, and vision for the future What you bring to the role: • 3+ years’ experience as a Customer Success Manager, • 1-2+ years’ experience supporting Enterprise customers in a CSM role, • Desire to work with demanding, multi-national customers, • Established CSM who is self-motivated and customer-focused, • Salesforce & excel required, Gainsight (nice to have), • Proven experience leading complex, cross functional project management and consulting engagements, including global rollouts, large scale technical projects, and enterprise wide enablement initiatives, • Outstanding verbal and written communication skills, • Strong listening skills with the ability to work with a variety of customer profiles, • Excellent project management skills with proven ability to prioritize, • Strong analytical, negotiation, and creative problem-solving skills, • Proven ability to work with all members of our team (business development, software development, and product management), • The desire and ability to learn and be coached Why you’ll love working at AlertMedia: • Competitive base salary + Company-wide bonus program, • Generous and flexible time and parental leave policies, • Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees!, • 401K with a generous company match, • Amazing rewards and incentives – we love celebrating each other!, • Commitment to community service with opportunities to give back, • A Best Places to Work company 10 years in a row and numerous other awards, • Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails, • Ongoing career development opportunities with our Learning and Development team About AlertMedia: AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including DHL, JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries. We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit ___. Come join us in our mission to save lives and minimize loss through effective communication. AlertMedia does not currently sponsor applicants for work visas. By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – ___

GTM Engineer - GTM Engineer - DockMaster About Dockmaster.com Dockmaster.com is the leading marina management platform serving entertainment attractions and venues across the waterfront industry. Our software powers dock operations, reservations, billing, and guest experiences for marinas nationwide. We’re building a modern revenue engine to match our ambitions — and this role is at the center of that transformation. The GTM Engineer is a hybrid builder–operator who designs and maintains the technical infrastructure that powers Dockmaster’s revenue engine. Rather than manually running sales and marketing operations, you’ll build systems that automate, scale, and optimize them. You’ll sit at the intersection of engineering, data, and go-to-market strategy — turning workflows that take hours into systems that run in seconds. In short: you don’t just run the playbook — you build the machine that runs it. Working cross-functionally with Sales, Marketing, Product, and Professional Services. You’ll be embedded within the revenue team but operate with significant autonomy — think of yourself as the engineering arm of the go-to-market organization. Collaborates With Sales (SDRs, AEs), Marketing, Product, Data, Professional Services, Product Manager, Sales, Marketing Lead. Why Dockmaster • Ground-floor opportunity to build the entire GTM technical infrastructure from scratch, • Direct impact on revenue — your systems will power every dollar of new business, • Work alongside a leadership team that values speed, experimentation, and automation-first thinking, • Category-defining SaaS platform in a vertical with massive, untapped potential What your day will look like: Sales Automation and Productivity • Build and maintain tools that dramatically increase SDR and AE productivity across the full sales cycle, • Design automated lead enrichment pipelines that append firmographic, technographic, and intent data to inbound and outbound leads in real time, • Build prospecting automation workflows that surface high-fit accounts based on ICP criteria and buying signals, • Architect CRM workflow automations in HubSpot to enforce pipeline hygiene, automate stage progression, and trigger internal notifications, • Develop AI-driven outbound messaging sequences that personalize at scale using prospect-specific context, • Create the systems that generate and nurture a pipeline without constant manual intervention, • Build automated outbound campaign engines that execute multi-channel sequences (email, LinkedIn, phone) on a defined cadence, • Develop AI-generated personalized outreach at scale, adapting messaging to prospective industry, role, and stage, • Implement data scraping and lead sourcing workflows to build targeted prospect lists from public data sources, • Create trigger-based prospecting systems (e.g., a marina raises funding or announces expansion → AI detects → personalized outreach generated → SDR notified), • AI across the revenue stack to give Dockmaster an outsized competitive advantage in speed and personalization, • Build and manage AI SDR assistants that handle initial prospect engagement, qualification, and handoff, • Develop AI-generated demo environments and personalized demo prep packets, • Create AI proposal and SOW generation tools that reduce deal cycle time, • Implement AI call summary and coaching workflows that feed insights back into the sales process, • Build the dashboards and models that give leadership real-time visibility into revenue performance, • Design pipeline analytics dashboards that track stage velocity, conversion rates, and bottlenecks, • Build and refine lead scoring models that prioritize the highest-value opportunities for sales, • Implement end-to-end conversion tracking across marketing and sales touchpoints, • Create experimentation analysis frameworks to measure the impact of GTM tests, • Run a high-velocity experimentation program that continuously improves GTM performance, • Target: 10–20 experiments per month, • Test different ICP segments to identify under-penetrated verticals within the marina and entertainment industry, • A/B test outreach messaging across channels, personas, and value propositions, • Run pricing and packaging experiments in collaboration with product and finance, • Optimize the demo → POC → close conversion funnel with structured tests and measurement You’ll be expected to work fluently across the following (or equivalent) tools: • Category Tools CRM and Sales Engagement HubSpot (primary), Salesforce familiarity a plus, • Enrichment and Prospecting ZoomInfo, • AI and LLMs OpenAI APIs, Claude, custom AI workflows, • Data and Analytics SQL, Looker / Metabase / HubSpot reporting, Google Sheets, • Outreach and Sequencing HubSpot Sequences, Outreach, or equivalent, • 3+ years of experience in revenue operations, sales engineering, growth engineering, or a technical GTM role, • Hands-on proficiency building automations in CRM platforms (HubSpot strongly preferred), • Working knowledge of APIs, webhooks, and integration platforms (Zapier, Make, or custom code), • Experience implementing AI/LLM-powered workflows in a business context, • Strong analytical skills with the ability to build dashboards and interpret pipeline data, • Bias toward action: you ship fast, measure results, and iterate, • Excellent cross-functional communication — able to translate between sales, marketing, and engineering, • Experience in B2B SaaS, ideally selling into niche or vertical markets, • Background in the marina, attractions, hospitality, or venue management space, • Proficiency in Python or JavaScript for building custom tools and scripts, • Familiarity with Clay, Apollo, or similar enrichment and prospecting platforms, • Track record of running structured growth experiments with measurable outcomes, • Fluent in English, both written and verbal, is essential We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. #Dockmaster

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Senior Customer Success Manager guides Mid Market Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity within Canada and the US. What we're looking for: * A proven track record with a 5 years experience in revenue generating roles and a minimum 3 years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. * Strong communication skills over email, the phone, and video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic – with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. * Experience with and passion for helping people or businesses use software to be more productive and efficient. You’re passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. * You're technically savvy and enjoy learning new products and translating technical terms for customers who find technology confusing or intimidating. * You have experience and are comfortable in working closely with C-Level executives, and can navigate the nuances of working with different stakeholders to identify and drive value realization * Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across their book of business. * Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account Management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. * Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. * You have experience managing revenue retention as your key metric - supporting your customers to drive tool adoption and prevent risk within your book of business. You are comfortable with identifying opportunities for growth and supporting sales counterparts in driving opportunities forward. * Optional: You have personal experience with 1Password or another password manager. While not required, it’ll help you quickly have confidence in this role. What you can expect: Month 1 * Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. * Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. * By the end of the first month, you’ll be able to guide a small sized customer through an intro discussion in our Customer Success process. Month 3 * Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. * Proactively report on customers’ needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. * Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 * Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. * Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. * Hands off cross-sell/upsell opportunities to Account managers and engages enthusiastic customers in advocacy initiatives such as___, case studies and product discussions. * Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). USA-based roles only: The annual base salary for this role is between $75,000 USD and $105,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $83,000 CAD and $116,00 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Job Description Summary Location- Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. The Product Tainer, immunology, is responsible for designing, developing and facilitating innovative and interactive instructor-led and eLearning solutions for customer-facing field teams. The Product trainer contributes to sales success by collaborating with General Management, Marketing, Market Access, Patient Services, external vendors, internal training partners and subject matter experts to develop training solutions to enhance product knowledge, disease state knowledge, account planning, skills training and territory management. This individual will have the ability to design and implement learning solutions that span all phases of the training continuum, from new hire onboarding to in-role skill/ knowledge development in partnership with the Training team. Job Description • Major Accountabilities:, • Lead/ support the design, development and implementation of Sjogren's Disease related disease state product knowledge curriculum as well as core capability training. Ensure curriculum is designed to accommodate progressive learning from fundamental to thought leader., • Lead/ support content development for CE meetings, Partner with Therapeutic Area (TA) leadership to identify priorities and incorporate content for presentations and workshops., • Leverage and highlight existing NPC internal training assets relevant to field and HA associates., • Conduct on-going needs analysis (internal customer feedback, field interactions, subject matter experts, etc) and leverage results to inform/ adjust training strategy and curriculum., • Develop customized training curriculum to meet the needs of different Customer Facing Roles. Facilitate education about the variety of field facing commercial roles and train on collaboration and orchestration among these roles., • Responsible for co-negotiating contract with external vendors of learning solutions and managing budget., • Responsible for the leadership and facilitation of all training classes and partner with stakeholders to execute training classes. Education: BA/BS Required Minimum Requirements: • 2-5 years of pharmaceutical experience (preferred) - Experience could be across any combination of the following: Sales representative, Sales training experience Marketing, • Strong product/ disease state knowledge and experience; agility to learn multiple disease state/ products., • Presentation, facilitation and platform skills, including ability to communicate in small and large settings., • Artificial Intelligence (AI) Fluency., • Strong Communication (oral/ written) & interpersonal skills., • Brand strategy, tactics understanding., • Ability to partner with Skills (brand, medical, vendors etc)., • Knowledge of field/ sales force., • Administrative management skills: planning, organization, operational decision making and analysis., • Demonstrated experience in working with others to achieve organizational objectives including the ability to anticipate and adapt, own and/ or work group tactics to support changing business needs. The pay range for this position at commencement of employment is expected to be between$124,000 and $234,000.00/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $126,000.00 - $234,000.00 Skills Desired Customer Satisfaction, E-Learning, Field Sales, Office Management, Outside Sales, Promotion Marketing, Purchasing Process, Salesforce Crm, Sales Revenue, Sales Trainings, Training Programs

Job Description Summary This position will be located in East Hanover, NJ. Job Description Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision-making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a next-generation Customer360 operating model. Reporting into the VP, Head of CRM Product Management and Strategy, the VP, CRM Product Management Lead is pivotal in building a world-class product management organization, setting standards for product owner talent, and driving operational efficiencies and innovative delivery strategies. This role partners closely with business and IT leadership to deliver the next generation of CRM, ensuring alignment with enterprise strategy and transformation goals. The VP, CRM Product Management, will play a leadership role in enabling the next generation of CRM best practices to directly drive meaningful patient and customer outcomes. Major Accountabilities * Build and lead a top-talent product management organization that sets operating standards and drives transformation for CRM across Novartis US * Build and manage the US CRM Roadmap, ensuring regular updates, transparency, and alignment with the US Commercial CRM strategy * Develop a deep understanding of current business processes and gaps to inform product delivery and process improvement. * Drive predictable product delivery for next-generation CRM, leveraging both traditional and agentic solutions. * Play a leadership role in the CRM governance framework, regularly providing updates on status, impact, and opportunities * Optimize the investment in the CRM ecosystem, including prioritizing best practices (eg, clicks vs. code, agentic vs. manual, UX optimization) and utilizing best-in-class solutions to business problems (including build vs. buy analysis as needed). * Create, improve, and scale business processes to support transformation and operational excellence and establish and maintain strong relationships with business leaders and cross-functional teams to ensure alignment and optimization * Collaborate with program teams to integrate business process changes with all aspects of transformationand establish, track, and report on key product metrics covering customer, business, usage, delivery (e.g., release dates, scope, backlog health), and adoption rates. * Evangelize CRM strategy and impact across the organization through stakeholder meetings, leadership forums, and communications. * Collaborate closely with the CRM product and IT teamsto ensure cross-functional alignment and optimization.Maintain a deep understanding of the Life Sciences CRM landscape, including Salesforce and Veeva, as well as best practices across different industries.Maintain a deep understanding of the US commercial strategyand secure support from relevant business entities and stakeholders. Novartis seeks an accomplished product management leader with experience and demonstrated success transforming CRM within commercial operations. Strong management, partnership, and intellectual maturity are needed. A comprehensive understanding of best practices in CRM and AI applications for pharmaceutical sales and marketing, as well as the dynamics of the global healthcare environment, is crucial. Education (minimum/desirable): Bachelor's degree in a related field is required; Master of Science and/or MBA preferred Additional qualifications are as follows: * Proven success in leading product management for large-scale CRM transformation, including accountability for delivery, change management, UX, Governance, communication strategy, and risk and compliance mitigation * 12+ years of experience in product management, technology strategy, innovation, or leadership roles, preferably in the pharmaceutical, healthcare, or CRM sectors * Deep understanding of the CRM landscape (Sales, Marketing and Service), including Salesforce, Veeva, and the major and evolving players in the ecosystem. * Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies * Experience managing and being accountable for the operations of large product management teams, including backlog health and prioritization, agile practices and ceremonies, and driving strategic innovation * Strong understanding of generative AI technologies, machine learning, and data analytics, with a focus on practical applications * Excellent leadership skills with the ability to build and lead high-performing teams * People management experience within CRM, AI, technology, or data-driven environments required * Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial CRM strategy * Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions * Ability to adapt strategies and approaches in a rapidly evolving technological landscape * Deep understanding of and experience with CRM, AI, and Data platforms and architectures, including Salesforce(Agentforce, Marketing Cloud, Health Cloud, Data Cloud/Data360, Core platform), Veeva, OpenAI, and Snowflake(or similar data lake). The pay range for this position at commencement of employment is expected to be between $261,100.00 and $484,900.00 a year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $261,100.00 - $484,900.00 Skills Desired Agility, Brand Awareness, Business Partnering, Cross-Functional Collaboration, Customer Behavior, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, Marketing Communications, Marketing Strategy, Media Campaigns, People Management, Pharmaceutical Products, Product Positioning, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing

Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as: • A flexible hybrid work schedule (three days in the office, two days' work from home), • Full medical, dental, and vision coverage for both teammates AND family members, • Competitive pay and performance incentives, • A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you're ready to get started, we're ready for you. The Wounded Warrior Project (WWP) Senior Salesforce Marketing Cloud Developer delivers scalable, high-quality solutions within the Marketing Cloud platform, including automation, integrations, and data-driven reporting. This role partners with the marketing team and solution architects to optimize processes, execute a strategic platform roadmap, and continuously enhance platform capabilities. DUTIES & RESPONSIBILITIES * Manage the administration, configuration, and optimization of the Salesforce Marketing Cloud platform. * Design and implement scalable, end-to-end technical solutions using the Marketing Cloud suite of products. * Translate business and marketing requirements into well-designed technical solutions. * Collaborate with solution architects and stakeholders on CRM customizations and cross-cloud integrations to support Marketing Cloud solutions. * Develop and maintain custom solutions leveraging AMPscript, SSJS, and Guide Template Language to enable personalization, dynamic content, and advanced automation. * Build and optimize CloudPages, landing pages, forms, and microsites using HTML, CSS, JavaScript, and AMPscript. * Write and optimize SQL queries for audience segmentation, data extraction, and targeting; ensure the integrity and performance of the Marketing Cloud contact data model. * Integrate Marketing Cloud with external systems using REST and SOAP APIs to support data synchronization, campaign automation, and personalized experiences. * Maintain and document technical processes, data flows, and marketing automation procedures to ensure consistency and scalability. * Leverage Marketing Cloud reporting and analytics tools to monitor campaign performance, track key metrics, and generate actionable insights. * Design and deliver dashboards and reports to stakeholders, enabling data-driven decision-making and continuous optimization of marketing strategies. * Stay current with Salesforce Marketing Cloud product updates, enhancements, and best practices; proactively recommend platform improvements. * Partner with peers to exchange best practices and contribute to continuous improvement of team processes. * Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. * Other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES * Demonstrated expertise in Salesforce Marketing Cloud (SFMC), including Journey Builder, Automation Studio, Audience Builder, Mobile Connect, Personalization Builder, Social Studio, Interaction Studio, and Advertising Studio. * Proficient in developing automated solutions with SSJS, AMPscript, and Guide Template Language. * Skilled in front-end development for CloudPages using HTML, CSS, JavaScript, and AMPscript. * Extensive experience in SQL, data modeling, and database technologies (RDBMS, NoSQL); deep understanding of Marketing Cloud's contact data model. * Working knowledge of system integrations using REST and SOAP web services. * Proficiency in Salesforce Marketing Cloud analytics, reporting, and Content Builder. * Proven ability to translate business requirements into scalable technical solutions. * Excellent organizational, analytical, and critical-thinking skills; proven ability to manage multiple projects and resolve complex issues. * Effective communicator with both technical and non-technical audiences; strong team collaboration and interpersonal skills. * Adaptable, independent, and able to thrive in a fast-paced, changing environment. * Unequivocal commitment to the highest standards of personal and business ethics and conduct. * Mission-driven, guided by core values, and a pleasure to work with. EXPERIENCE Requirements * Five years of experience as a Salesforce Marketing Cloud administrator or developer. * Five years of experience using Journey Builder, Content Builder, and Mobile Studio. * Three years of experience implementing full life cycle projects in Salesforce Marketing Cloud. * Two years of experience developing solutions with AMPscript and Content Builder. * Two years of experience working in Agile/SCRUM environments with associated tools (e.g., Jira, Confluence). Preferences * One year of experience collaborating on Salesforce CRM development and customizations (e.g., Apex, Visualforce) to support cross-cloud integrations. EDUCATION Requirements * Bachelor's degree in computer science, information systems, or related relevant field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Preferences * None. CERTIFICATIONS & LICENSURE Requirements * Salesforce Certified Data Cloud Consultant Certification. * Salesforce Certified Marketing Cloud Engagement Administrator Certification OR Salesforce Certified Marketing Cloud Engagement Developer Certification. Preferences * Salesforce Certified Marketing Cloud Email Specialist Certification. WORK ENVIRONMENT/PHYSICAL DEMANDS * General office environment; temperature controlled. * Up to 5% travel. We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave. For Colorado Applicants:The estimated hiring range for this position is between $90,316 - $112,896 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Houston, TX and Minnesota Applicants:The estimated hiring range for this position is between $94,617 - $118,272 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Chicago, IL, Los Angeles, San Diego and/or Sacramento, CA, and Washington State Applicants: The estimated hiring range for this position is between $98,918 - $123,648 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Washington, D.C. Applicants: The estimated hiring range for this position is between $103,219 - $129,024 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For New York Applicants: The estimated hiring range for this position is between $107,520 - $134,400 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. *ca-pd #LI-HYBRID Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law. Please note: Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

Description of Duties: • Present to, follow up and sell Individual Medicaid, Essential Plan, QHP and CHP products on a direct sales basis. Assist and enroll individuals by completing the appropriate application forms, obtain required documentation necessary for enrollment, and meeting necessary enrollment targets., • Conduct home visits and other appointments as needed to complete the application and obtain all required documentation., • Develop and maintain appropriate understanding of the health care products related to sales responsibility. Successfully complete periodic certification and testing to maintain knowledge level established by regulations., • Maintain appointments, develop community marketing sites, establish relationship with community based organizations, Participate in health related activities / special events including evening and weekend activity, create self-generated leads, and provide services to walk-ins. Obtains feedback from referral sources and prospective enrollees., • Stimulates word-of-mouth referrals from participants, prospects and their families., • Utilize automated tools to perform individual enrollment duties., • Refer all existing members up for recertification to Retention Specialist when applicable., • Perform recertification activities when necessary., • Function as a liaison between all EmblemHealth departments to help identify and capture prospect's problems or concerns. Work with Neighborhood care team to maintain and improve EmblemHealth's image as a High Quality and Affordable health plan in the community., • Assist members with selecting a Primary Care Physician (PCP) using the provider directory., • Present EmblemHealth insurance products and benefit plans to community groups, small businesses and other prospective subscribers., • Develop and execute sales plan which focuses on growth of the individual products in the assigned neighborhood. Maintain and grow book of enrollments. Enrollment activities include on-site coverage at hospitals, provider offices, City agencies, community business partners and Community Based Organizations (CBO's). All activity entered into Salesforce tool., • Performs other duties as assigned or required, • Regular attendance is an essential function of the job. Qualifications:, • High School Diploma or equivalent required, • 4 years of relevant sales experience preferred, • Driver's License and automobile with appropriate coverage is required for territories - Long Island, etc., • Travel in the New York metropolitan area required, • Must be able to work nights and weekends as required, • Excellent interpersonal and presentation skills and the ability to work independently., • Excellent organizational and communication skills, both verbal and written, • Ability to develop strong relationships and influences in the community, • Ability to input and update data in database system, • Works independently and produces Self-Generated leads, • Ability to multi-task, • Successful completion of annual product training and testing to maintain regulatory certification Additional Information, • Requisition ID: 1000002169_10, • Hiring Range: $50,000 - $60,000