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Job Description POSITION DESCRIPTION The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness. Under the supervision of the administrator, the front desk staff is responsible for providing a range of services and supervision to residents with the goal of enabling residents to live as safely and independently as possible. Additionally, the front desk staff will work to maintain an environment of respect and compassion, which enhances the dignity of the residents, staff, and visitors. Specific duties include, but are not be limited to, the following: RESIDENT SUPERVISION:  Monitor the well-being of residents, including: • Monitor residents entering and leaving the building, responding to behaviors which might be dangerous to self or others (for example: if a resident is leaving the building, but appears disoriented and confused, response might include talking with the resident and encouraging him/her to stay in the lobby, notifying social service staff, or even calling 911 depending on the circumstances)., • Respond to emergency calls from resident rooms, relay requests to appropriate staff and/or implement emergency procedures as needed., • Monitor use of the recreation area.  Assist residents in obtaining needed services, including requests for building management and/or social services.  Record and refer all requests for building repairs or services to appropriate staff.  Monitor all persons entering or leaving the building, including sign-in/out log for guests, vendors, and aides.  Exercise authority to refuse entry to building based on building guidelines and/or instructions from tenants and/or management and/or social service staff.  Monitor alarms and investigate disturbances.  Notify super and/or manager of emergency situations according to building protocol.  Communicate emergency information clearly to authorities, tenants, and other staff. Call 911 as needed.  Perform building safety rounds as directed. ADMINISTRATIVE  Answer the facility telephone in courteous and professional manner, announcing calls to employees, referring calls to voice mail, taking messages as appropriate.  Maintain daily log of activities, occurrences, and observations.  Write clear and accurate reports of incidents and actions taken.  Assure, either through referral to appropriate on-duty staff, or by actually performing necessary work, that the front sidewalk is free of ice, snow, and/or dangerous obstructions and garbage. OTHER  Work as a member of a team to establish and maintain high level of care and respect for residents.  Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy.  Attend training sessions and conferences as required for enhancement of job skills.  Implement emergency procedures, as necessary.  Submit all required reports in a complete and timely manner.  Work cooperatively and collegially with other staff members.  Assist with other duties, as directed. QUALIFICATIONS EXPECTED  High School Diploma, or equivalent, required. Higher education preferred.  Able to work in a multicultural and diverse environment.  Able to perform job responsibilities.  Able to speak, read, and write English (as required by DSS regulation 487.9.13).  Experience working with dependent persons. WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Friday, Saturday , Sunday. 4pm-12am 24

Job DescriptionCompany Description About KIPP NYC: KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful and rigorous schools in pursuit of a more just world. In 1995 we started our first middle school, KIPP Academy, in the Bronx, with a vision that every child grows up free to create the future they want for themselves and their communities. Today, our network consists of eight elementary schools, nine middle schools, one high school, and KIPP Forward, a comprehensive program to support our students and alumni in choosing and preparing for the educational and career paths that fit their goals and sense of purpose. KIPP NYC currently serves more than 11,000 students and alumni, has a staff of more than 1,000 (11 % of whom are alumni), and continues to grow! Job Description The School Operations Manager (SOM) is responsible for managing and executing smooth daily operations of the school Specifically, the SOM ensures core daily systems are effectively executed, student enrollment targets are met and maintained, facilities and technology systems are in good working order, daily student health and safety protocols are adhered to, and daily events logistics are executed as planned. The SOM reports directly to the Director of Operations (DOO) and manages the School Operations Administrator (SOA). Duties and Responsibilities: • Acts as the manager of daily core systems, ensuring processes and procedures are successfully executed daily:, • Student arrival, • Daily student attendance, • Student transitions, • Student lunch/recess, • Student dismissal, • Present for specific assigned daily duties, • Manages the support requests of the following key operational systems, and works to resolve issues ASAP:, • Technology, including classroom and student platforms and hardware, • Facilities requests and concerns/issues, • Conducts daily walkthroughs with the DOO to ensure facilities and operational systems are in good working order, • Ensures that planned daily events are executed, • Support Field Trip structure in collaboration with DOO and school leadership team to finalize efficient process throughout the year, • Serves as lead on student recruitment and enrollment planning and execution, • Supervises the School Operations Administrator to:, • Execute daily student attendance systems, • Positively interface with students and families on a daily basis, • Ensure the main office is continuously staffed, • Ensure that communications sent home are without errors, • Ensure that student health needs are met and there is consistent communication with the school nurse as needed, • School supplies are well-stocked and replenished, • Copiers and office equipment are in good working order, • Manages the School Operations Administrator:, • Ensures SOA meets deadlines and standards of key tasks, • With support from DOO, sets and progress monitors yearly goals for the SOA. Holds others accountable to set and achieve goals by monitoring progress towards successful completion of work (check-ins, timelines, follow-up action items) Models and develops expected character strengths, attitudes, behaviors and skills, • Holds consistent weekly one-on-one’s with SOA. Organizes and ensures productive meetings or one-on-one’s with clear agendas and follow-up action steps, • Delegates tasks to appropriate individual(s) to match interests, talents and stretch opportunities, • Supports the DOO with special projects as needed, and serve as point person for all special projects work, • Supports the DOO on executing systems that support the school instructional vision, • Escalates concerns and challenges to the DOO in a timely manner, • Progress monitors the efficiency of daily systems and reports barriers directly to the DOO to inform continuous improvement, • Serve as a full-time and engaged member of school staff, including accompanying students on field lessons (if needed), assisting with student enrichment activities, and working with other staff members to ensure fulfillment of school’s mission., • Serve as active member of BRT and assists in any/all emergency or high-urgency situations, • Builds strong relationships and serves as a main point of contact with families, students, adn staff, • Adjusts message/tone and style for each audience, • Assumes the best in others’ interactions and abilities. Makes others feel appreciated, supported and valued., • Responds appropriately to others within 24-48 hours., • Seeks to understand the needs and motivations of students, so decisions are made with students’ best interests and needs in mind. Qualifications, • Strong interpersonal skills that contribute to a collegial working environment and a healthy measure of the character traits we value: zest, grit, hope, love, social intelligence, gratitude and a sense of humor., • Minimum 4 years of relevant experience., • Strives in environments that are mission-driven, team-oriented, fast-paced and high achieving., • Detail-oriented, organized and resourceful., • Quick learner, critical thinker and open to feedback., • Ability to proactively manage multiple critical deadlines, following through on completion of tasks and responsibilities., • Strong oral and written communicator. Understands that individuals with diverse backgrounds have varying expectations, norms, and communication styles., • Demonstrates resilience, flexibility and innovation when necessary, • Ability to take ownership of impact on self and others and adjust accordingly, • Recognizes strengths and areas of growth, looking for opportunities to gain experiences that support development in both, • Proficient project management skills, developing monthly/quarterly work plans to drive results Additional Information Compensation and Benefits: KIPP NYC offers a competitive salary ranging from $80,340 - $88,370. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band. KIPP NYC offers a generous benefits package including, but not limited to, the following: Robust benefits that include medical, dental, and vision. • Generous Time-Off including 5 school vacation weeks, sick and personal days, and an extended summer break., • Up to 12 weeks 100% parental leave., • Bright Horizon Back-up Child and Elder care., • Employer paid Life Insurance and Short term/Long term disability., • Employee incentives including 8 Weeks paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement. This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. This role is based in NYC and will require travel to our schools. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate. KIPP NYC LLC does not offer visa sponsorship or work authorization. KIPP NYC LLC is an anti-racist organization that believes in the importance of being diverse, equitable, and inclusive. We are committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. BIPOC, women, gender expansive, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply. KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.