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  • PowerPlay NYC
    Youth Development Coach - Elementary School
    Youth Development Coach - Elementary School
    2 days ago
    $17 hourly
    Part-time
    Concourse Village, The Bronx

    JOB DESCRIPTION Job Title: Youth Development Coach - Elementary Schools Reports to: Senior Program Manager Job Type: Nonexempt and Part Time Salary: $17/Hour SUMMARY The Youth Development Coach will lead engaging academic and enrichment activities that foster the growth, well-being, and success of high school students in the 21st Century Community Learning Centers (21C) after school programs. This role is responsible for designing and delivering dynamic lesson plans aligned with the PowerPlay program model, integrating physical, social-emotional, and academic learning. The ideal candidate demonstrates initiative, adaptability, and a commitment to promoting a positive, mission-driven culture that reflects PowerPlay’s core values and vision for youth development ABOUT POWERPLAY PowerPlay is a nonprofit organization with a mission to advance the lives of girls through sports, helping them grow physically, emotionally, and academically stronger. We serve more than 1,300 young people ages 5–18 each year, 97% of whom are youth of color—primarily Black and Latinx girls. Each year, PowerPlay partners with an average of 30 public schools and community-based organizations across all five boroughs of New York City, bringing after-school and summer programs to underserved communities with a focus on physical fitness and education. We deliver three core programs: STARS Series, which serves elementary and middle school girls across all five boroughs; STARS CGI (Citywide Girls Initiative), where PowerPlay leads a coalition of 10 nonprofits supporting the healthy development of 6,000 girls citywide; and 21C. About 21C 21C empowers Bronx students in the underserved communities of Concourse and Morrisania with leadership, healthy living, and academic enrichment to foster resilience and college/career readiness. Serving 774 youth (in FY25) across five high-need schools, 21C offers sports, STEM, tutoring, SAT and Regents test prep, the arts, Social Emotional Learning (SEL), and entrepreneurship, in partnership with Platinum Edge Tutoring. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Administrative responsibilities: • Collect enrollment packets and pre/post surveys from school or site contacts within required deadlines., • Track weekly attendance and maintain accurate site rosters., • Submit online timecards on time in accordance with program requirements Coaching & Facilitation: • Develop and share lesson plans and activity outlines ahead of sessions with site staff and PowerPlay NYC Senior Program Manager in adherence with established due dates., • Maintain professional communication and appropriate boundaries with participants and colleagues (email, social media, and in-person)., • Follow mandated reporting procedures for any suspicion of child abuse or neglect, with guidance from the leadership team., • Keep PowerPlay staff informed of relevant site updates, including challenges impacting responsibilities., • Document and report site injuries using the required forms and notify the Senior Program Manager and Site Coordinators immediately., • Communicate promptly with PowerPlay NYC leadership regarding conflict resolution, crisis intervention, or student emotional concerns. Professional Development: • Participate in all required trainings and program meetings to enhance coaching skills and ensure high-quality program delivery. Elementary school coaches are expected to complete 15 hours of professional development within their first six months of employment. QUALIFICATIONS • Minimum of 1 year of experience working with school-age children or youth in a coaching, teaching, or mentoring capacity, • Complete a 6,000-series OCFS application packet as part of employment requirements., • Undergo fingerprinting through the DOE and DOH and submit proof of completion to the Senior Program Manager and Site Coordinator, • Submit a completed SCR (Statewide Central Register) Clearance form., • Provide documentation of a yearly physical exam, including a TB test., • Submit a copy of up-to-date immunization records (measles, mumps, rubella, etc.), • Demonstrated commitment to the mission, vision, and culture of PowerPlay NYC, with a strong sense of urgency in delivering high-quality programs., • Knowledgeable and skilled in a variety of enrichment activities, with proven experience teaching and coaching youth successfully., • Strong problem-solving abilities, including the capacity to anticipate challenges, analyze situations, and recommend effective solutions., • Proactive, resourceful, and solutions-oriented with a “can-do” attitude., • Collaborative team player with a positive mindset and the ability to build strong connections with students, staff, and community partners., • Excellent oral, written, and interpersonal communication skills, with the ability to engage respectfully and effectively with diverse populations., • Commitment to maintaining the confidentiality of student information and adhering to childcare guidelines., • Ability to follow written and verbal instructions with attention to detail and consistency. EDUCATION • High School Diploma or Equivalent and/or working towards an Associate's/Bachelor’s degree in a related field COMPUTER SKILLS • Proficient in Microsoft Office suite of products, • Knowledge of utilizing Google Drive to receive and share documents PHYSICAL REQUIREMENTS • The usual and customary methods of performing this position’s functions require the following physical demands:, • Occasional lifting, carrying, pushing, and/or pulling so has a moderate degree of physical stamina., • Frequent and prolonged standing, walking, bending and occasional lifting up to 50lbs.

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  • Center For Community Alternatives & CCA Wellness Center
    Medical/ Administrative Coordinator (Front Desk) 7:00am-3:00pm
    Medical/ Administrative Coordinator (Front Desk) 7:00am-3:00pm
    29 days ago
    Full-time
    Downtown Brooklyn, Brooklyn

    At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program

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  • Holiday Inn New York City - Wall Street
    Guest Service Agent
    Guest Service Agent
    1 month ago
    Full-time
    PECK SLIP

    Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels

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  • Melody Benefits
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    2 months ago
    $52000–$56000 yearly
    Full-time
    Borough Park, Brooklyn

    Are you a customer-service pro fluent in English, Mandarin and Cantonese. We're seeking for an Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $52,000-$56,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English, Cantonese and Mandarin Strong verbal and written communication skills. Apply now and help us make a difference in our customers' experiences! Job Type: Full-time Pay: $52,000-$56,000 per year Benefits: 401(k) Health insurance Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Language: Mandarin (Required) Cantonese (Required) Work Location: In person

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