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As we expand our Warehouse, Inventory, and Fulfillment/3PL initiatives, we are seeking a Contract Senior Product Manager to support delivery of several high-impact priorities on our 2026 roadmap. This is a 6 month contract that pays an hourly rate of 68-85/hr depending on location.

As a Senior Product Manager over our core experiences, you’ll collaborate closely with Engineering, Design, and Data to shape the future of our product and the platform that powers it, including our new AI helper Berry, Sweetspot, sleep plans, tracking and the technology that makes all this possib

We are looking for a Senior Product Manager to help scale product delivery and execution as Greenplaces grows. You will work closely with the VP of Product and Tech, mentor a mid-level PM as a player-coach, and help shape how product management is practiced across the team. Reports to: VP of Product

The purpose of the Senior Product Manager at Zearn.

Dropbox products within a unified platform experience. Architect the system, navigation, and cross-product interfaces that power seamless interaction across the Dropbox ecosystem, enabling scalable expansion and new product integration. Champion strong product craft and a customer-first mindset to e

We are seeking a dynamic and experienced Senior Product Manager to lead the strategy and execution of our risk adjustment product. Excellent communication and leadership abilities, capable of motivating and guiding teams towards successful product delivery. We empower teams to take control of their

We are seeking a Senior Insurance Product Manager to help drive our companywide product efforts and bring Openly insurance products to independent agents across the country. Reporting to the Director of Insurance Product Management, this highly visible role offers the opportunity to lead key insu

Experience with quality engineering under quality system regulations, including but not limited to 21 CFR Part 820, ISO 14971, IEC 62304, QSR, ISO 13485, MDSAP and/or MDD/MDR. Senior Quality Software Engineer. This role will work closely with product manager, program manager, software engineers and

We are looking for an experienced product manager to drive the User Interface Platform used by all Vault Applications. Work with Application Product Managers to provide direction on developing application-specific UI features. Experience working in product management, UX, services, or engineering fo

Title: Senior Software Product Manager. Our software team has an opening for a product manager (10+ years’ experience) to guide the feature design and roadmap of Touchplan®, an enterprise SaaS product for collaborative planning. Our product managers conduct market res

Product Manager at a fast-paced, product-driven company known for innovation. Work directly with customers and users throughout the product lifecycle, gathering qualitative insights to inform product decisions. Utilize Canopy’s wealth of data to enhance decision-making and optimize product outcome

Upper Austrian Senior Product Manager Power Woman, who is currently on maternity leave, has been developing our product since 2022, always keeping the needs of our users in mind. You won’t be managing a team, and we won’t be creating a title above “Senior Product Manager” any time soon. Seni

We are seeking a Product Manager focused on Billing & Invoicing to own the strategy, roadmap, and delivery of a unified billing approach across our product portfolio whilst maintaining existing solutions. As a Product Manager, you will apply strong discovery and product judgement to define what we b

As a Senior Product Manager at Alignable, you will be at the forefront of our AI transformation. Define the vision, strategy, and roadmap for AI-driven product initiatives in partnership with Product Design, Engineering, and Data Science. We're looking for a PM who has already been hands-on in lever

We’re looking for a Senior Product Manager to help shape the future of HubSpot’s Return On Investment (ROI) in-product experience for customers. You will be a critical member of the Product Triad - our system for building products collaboratively and strategically. If you join our broader Produc

You will report to the Director of Product, who oversees both Clasp Talent and Clasp Finance product areas and work closely with the General Manager of Clasp Finance. In this role, you will own the product strategy and roadmap for Clasp Finance, including our in-house loan origination system, our pr

Bhavin Turakhia is a serial entrepreneur and has founded multiple successful companies.His companies are unique in several ways - (1) all bootstrapped and self-funded (2) with an intense Focus on profitability (3) delivering High ROCE (4) serving Global Markets (6) in Enduring Categories (7) with Ma

Base + Bonus, Company Vehicle (50% travel) , Growing Company This Jobot Job is hosted by: Dylan Currier Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $100,000 - $130,000 per year A bit about us: We are a fast-growing company in the tobacco industry, rapidly expanding across wholesale and distribution channels. With an entrepreneurial spirit and a commitment to innovation, we're focused on gaining market share in key regions and building strong relationships across our value chain. We're looking for driven professionals to join us on our growth journey. Why join us? Competitive base salary + performance-based bonus Vehicle allowance or reimbursement program Health, dental, and vision insurance Career growth opportunities in a rapidly expanding company A dynamic and entrepreneurial team culture Job Details As a Senior Key Account Manager (KAM), you will be responsible for driving sales growth and strengthening strategic relationships with key wholesale and distribution accounts across Georgia, Florida, and Maryland. This role is instrumental in expanding our footprint in the Southeast region, aligning with company-wide growth objectives.Tobacco experience is mandatory for this position. You’ll work closely with senior leadership, manage high-impact customer relationships, and lead the development and execution of regional account strategies. Over time, you will also assume direct leadership of two Territory Managers to support day-to-day field operations and execution. Key Responsibilities Account Management & Growth Own and grow key account relationships across wholesale, distribution, and retail channels in GA, FL, and MD. Develop and implement account plans to drive volume, product placement, and share-of-shelf across the region. Lead contract negotiations, promotional planning, and trade marketing execution with major accounts. Strategic Leadership Act as the regional lead in aligning field activities with national strategies and sales objectives. Identify market trends, competitor activity, and customer insights to influence company strategy and product positioning. Collaborate with the Director of Sales to establish sales targets and performance metrics for the region. Team Leadership Provide leadership, coaching, and strategic direction to two Territory Managers (to be hired/assigned). Foster a high-performance culture focused on execution, accountability, and customer excellence. Cross-Functional Collaboration Partner with marketing, operations, and product teams to ensure successful go-to-market strategies. Work with internal stakeholders to ensure seamless execution of pricing, inventory, and supply chain strategies. Qualifications 5+ years of sales or account management experience in tobacco Proven track record managing and growing key accounts (wholesale/distribution preferred). Experience working across multiple states/territories with strong knowledge of regional market dynamics. Prior team leadership or mentorship experience is a plus. Excellent negotiation, relationship management, and presentation skills. Self-starter with the ability to thrive in a fast-paced, high-growth environment. Willingness to travel frequently across Georgia, Florida, and Maryland (up to 50–60%). Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. 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Placement Type: N/A Salary: $100,000-115,000 Salary Substantial annual bonus Start Date: Apr 12, 2026 THE ROLE The Senior Manager of Product Development is responsible for leading the execution of product development initiatives for high-volume B2B accounts and strategic product programs. This role oversees the end-to-end development lifecycle-from initial concept through global commercialization-ensuring all projects are delivered on time, within strict cost targets, and in full alignment with client expectations and international quality standards. This position acts as the central hub for cross-functional coordination, partnering closely with Sales, Design, Supply Chain, and Manufacturing to guide product decisions and ensure successful program launches. You will manage complex development timelines, sampling, costing, and production readiness across a global network of internal teams, external suppliers, and manufacturing partners. Furthermore, the Senior Manager will drive process discipline and continuous improvement within development workflows, managing multiple high-stakes programs simultaneously to strengthen overall execution capabilities. POSITION RESPONSIBILITIES Product Development Execution • Execute the strategic product development roadmap for high-priority global accounts., • Lead end-to-end development of key programs, ensuring critical milestones, costing, sampling, validation, and launch readiness are achieved., • Direct cross-functional teams in support of product design, engineering, testing, and commercialization., • Manage product lifecycle activities, including iterative updates, functional improvements, and new product category introductions., • Collaborate with Sales and internal stakeholders to translate client requirements into actionable development initiatives., • Partner with suppliers and contract manufacturers to ensure product quality, manufacturability, and cost-efficiency., • Manage complex development projects from ideation to market launch, ensuring margin alignment and on-time delivery., • Track and report on project milestones, deliverables, and technical progress using enterprise tools (Salesforce, Monday.com, etc.)., • Serve as the primary liaison between domestic corporate teams, international offices, manufacturing plants, and external clients., • Coordinate client samples, RFQs (Request for Quotes), and technical documentation approvals., • Review technical drawings, material specifications, and physical samples to ensure accuracy and production readiness., • Proactively identify and mitigate execution risks while maintaining rigorous quality and scheduling expectations., • Education: Bachelor's degree in Product Development, Business, Industrial Design, Engineering, or a related field (Master's degree preferred)., • Experience: 7+ years of progressive experience in product development within the Beauty, CPG, Fashion, or Luxury Goods industries., • Track Record: Demonstrated success in executing strategic product development for major global B2B or retail partners., • Technical Knowledge: Deep understanding of the full product lifecycle, from initial CAD/Design to mass manufacturing and logistics., • Leadership: Proven experience managing and mentoring high-performing, cross-functional teams., • Business Acumen: Strong ability to translate market data and client needs into a strategic product direction., • Communication: Ability to influence senior stakeholders both internally and externally., • Software Proficiency: Expert in Microsoft Office; experience with Salesforce, NetSuite, and Project Management software (Monday.com, Box) is highly preferred., • Opportunity to shape innovation strategy for iconic global consumer brands., • Collaborative environment at the intersection of design, manufacturing, and strategic partnership., • Hybrid work model prioritizing flexibility and team connection., • Competitive compensation and comprehensive benefits package. #app #LI-JN2

Date Posted: 2026-04-21 Country: United States of America Location: US-CA-EL SEGUNDO-E01 2000 E El Segundo Blvd BLDG E01 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon is seeking an experienced professional with a strong and proven successful background in Supply Chain and Program Management to fill a critical Material Program Manager (MPM) role supporting Portfolio T programs within the AFS suite of programs. Candidates must be able to succeed in high stress, fast paced development environment and possess excellent time management/prioritization skills. Strong communication skills (written, verbal, and presentation), leadership abilities, and the ability to work well in a matrixed IPT environment are also important. Must be a self-starter, capable of achieving organizational and program objectives, and able to interface with all levels of internal and supplier management. The Material Program Manager will report directly to the Portfolio T Supply Chain Management Lead. The candidate will be responsible for supporting the development and execution of supply chain strategies, material program and supplier management plans, supporting capture/proposal and design-to-cost initiatives throughout all phases of the product life cycle. You will be accountable to ensure suppliers are supporting Program needs, risks are mitigated, and efficiencies identified. You will be the catalyst for program execution of the Supply Chain Strategy and activities including ensuring an appropriate budget, adequate resources, managing schedule, and compliance to requirements. What You Will Do \n • Advise the Supply Chain Management Lead as well as the Program Management Office on material strategies, plans and supplier risk mitigation activities\n, • Responsible for supporting the development, coordination and execution of all program material strategies, supply chain objectives, and enterprise objectives \n, • Early supplier involvement that is focused on strategic sourcing initiatives\n, • Support Supply Chain proposal activities including task descriptions and basis of estimates that support price to win (PTW) targets\n, • Support the development and execution of material program plans (MPP)\n, • Establish Material Sales Forecasts for assigned programs\n, • Support the development and execution of risk/opportunity plans to meet program objectives\n, • Partner cross functionally with Engineering, Quality and Operations to create common schedule based on Material Requirements Planning (MRP)\n, • Monitor performance metrics and proactively act to address program and functional issues\n, • Exert influence to achieve overall objectives and long-range goals of the program and the program IPT team \n, • Frequently lead discussions and presentations to all levels of management and senior leadership\n, • Ability to balance strategic thinking with tactical application of strategies to programs\n, • Domestic travel\n\n Qualifications You Must Have \n • Typically requires a university degree or equivalent experience and minimum 8 years prior relevant experience, or an advanced degree in a related field and minimum 5 years experience\n, • Experience with SAP and/or related material planning tool/s\n, • Minimum 5 years experience in a Supply Chain role and/or program/project management position\n, • Experience interacting with suppliers in a program/project management role\n\n Qualifications We Prefer \n • Experience with government regulations (i.e., FAR/DFAR, ITAR/EAR, TINA, etc.)\n, • Experience with Design to Cost and Cost Reduction Initiative activities\n, • Experience with developing and analyzing performance metrics\n, • Experience with Proposal and New Business Capture\n\n What We Offer • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.\n Learn More & Apply Now! As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 118,300 USD - 224,900 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but continuously learn, adapt, and recommend improvements. You'll position Five9 as the undisputed leader in intelligent quality management, delivering products that fundamentally change how organizations approach quality assurance. We're looking for a visionary product leader who combines deep technical expertise with exceptional strategic thinking and stakeholder influence. The ideal candidate brings a proven track record in AI/ML product management, demonstrated expertise in agentic AI architectures, and a passion for solving complex problems through autonomous intelligent systems. You should be equally comfortable discussing LLMs, RAG architectures, and multi-agent systems with engineers as you are presenting strategic roadmaps to executive leadership. This position is based in the US. You will lead and collaborate with a global team spanning the United States, Portugal, and India. What You'll Do Strategic Leadership • Define and drive the end-to-end product vision and strategy for Five9's agentic quality management platform, aligning with company objectives and market opportunities, • Own the product roadmap, balancing innovation with customer needs, competitive positioning, and technical feasibility, • Serve as the internal and external thought leader on agentic AI applications in contact center quality management, representing Five9 at industry events and with key customers, • Conduct deep competitive and market analysis, identifying emerging trends in automated quality management, agentic AI, and contact center technologies Product Development & Execution • Lead cross-functional teams across engineering, design, data science, and GTM to translate strategy into innovative AI agent capabilities, • Design and oversee the development of autonomous AI agents that perform sophisticated quality management tasks: interaction evaluation, pattern recognition, root cause analysis, coaching recommendations, and continuous improvement, • Define detailed product requirements for complex agentic systems, including agent planning, tool use, decision-making logic, and learning mechanisms, • Drive forward deployment engagements with enterprise customers, working hands-on to optimize AI agent performance and ensure successful adoption, • Balance high-level strategic thinking with tactical execution, diving deep into technical details when needed Go-to-Market & Business Impact • Develop compelling product positioning, packaging, and pricing strategies that highlight Five9's differentiated agentic QM capabilities, • Partner closely with customers, ISVs, system integrators, and partners to gather insights, validate solutions, and drive measurable business outcomes, • Lead beta programs and customer pilots, managing feedback loops and iterating rapidly based on real-world usage, • Build business cases and ROI models that demonstrate the value of agentic quality management solutions Team Development & Leadership • Mentor product managers and associate product managers, elevating the team's capabilities in AI/ML and quality management, • Champion best practices in AI product development across the organization, including responsible AI principles, evaluation frameworks, and user-centered design, • Foster a culture of innovation, experimentation, and continuous learning within the product organization What You Bring Required Qualifications • Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or advanced degree is a strong plus, • 9+ years of experience in B2B SaaS product management, with significant focus on AI/ML-powered products, • Deep, hands-on understanding of AI technologies and their evolution: machine learning, natural language processing, Large Language Models, and agentic AI systems, • Proven track record of successfully launching and scaling AI/ML products from conception through growth, • Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven decisions in ambiguous situations, • Strong business acumen with experience in product positioning, pricing, and go-to-market strategy, • Outstanding communication skills, able to influence senior stakeholders and translate complex technical concepts for diverse audiences, • Experience leading through influence in matrixed, global organizations with distributed teams, • Track record of managing beta programs, running experiments (A/B testing), and leveraging customer feedback to drive product iterations Preferred Qualifications • Deep domain expertise in Automated Quality Management (AQM), contact center quality assurance, or workforce optimization technologies, • Hands-on experience designing and building agentic AI platforms, including autonomous agents with planning, reasoning, and learning capabilities, • Experience with forward deployment models, working directly with customers during implementation, onboarding, and optimization phases to drive adoption and value realization, • Strong understanding of contact center operations, quality frameworks (COPC, Six Sigma, Lean), and performance management best practices, • Technical proficiency with LLM applications, prompt engineering, RAG architectures, and agentic design patterns (ReAct, Chain-of-Thought, tool use, multi-agent orchestration), • Knowledge of AI evaluation methodologies: quality scoring, hallucination detection, bias assessment, performance monitoring, and continuous improvement, • Experience with AI agent orchestration frameworks and platforms, • Background working in fast-paced, high-growth SaaS companies serving enterprise customers, • Previous experience managing products in global, distributed teams across multiple time zones Why Five9 Join Five9 at a transformative moment as we pioneer the next generation of AI-powered contact center solutions. You'll have the opportunity to work on cutting-edge agentic AI technology, shape products used by thousands of contact centers worldwide, and make a meaningful impact on how organizations deliver exceptional customer experiences. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $135,300—$398,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud ___! More about our team and company: • Fleetio overview video: ___, • Our careers page: ___ Fleetio is looking for a self-driven and product-minded Senior Software Engineer to join our Growth Engineering team. This role would be ideal for someone who has a good eye for UX, an interest in digging into data, and enjoys working with a cross-functional team. In this role, you’ll research opportunities and run experiments in an effort to ensure Fleetio users are primed for long-term success through personalized onboarding experiences. • Watch our culture videos: ___, • Engineering culture, interview process and videos: ___, • Fleetio Go overview video: ___, • More about the Fleetio platform: ___, • API docs: ___, • Test drive Fleetio to get an even better feel for what we're building: ___ This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico. The ideal candidate has a passion for and experience collaborating with others, writing clean code, and shipping experiments that drive adoption and engagement. You have an eye for detail, a focus on quality, and a desire to craft seamless user experiences. You are proactive and thrive in a fast-paced environment where you can make a significant impact. You have extensive experience planning, designing, and building features that increase trial user engagement with cross-functional partners such as Product Managers, Designers, and Quality Engineers. Your ability to communicate effectively and collaborate with others is key to your success. This role is part of the Product Engineering department and you will report to the Engineering Manager, Web. • You’ll work closely with Product Managers, Designers, our Data Ops team, and other engineers to research, plan, design, and build features that drive user adoption of Fleetio’s product., • You will quickly create user experiences throughout the app and experiment to increase engagement from trial users., • You will build systems to provide customized onboarding for users during their trial period and spend time improving feature areas around various app modules to increase usage and reduce churn., • The Growth engineering team is in its early stages, and you will have a strong voice in setting direction for both the team and the product experience., • 5+ years experience with Ruby on Rails, • 2+ years experience with ReactJS, Typescript, • Previous experience working on a Growth engineering team, • Varied experience building full-stack web-based systems and features, • Strong understanding of object-oriented programming and relational databases, such as PostgreSQL, • Prior experience with unit testing frameworks, • Excellent communication skills (particularly written), • Be sure to mention “coffee” in your application so we know you actually read this, • Familiarity with using and configuring user monitoring and analytics tooling, • Project experience with TailwindCSS, • You know a thing or two about the Fleet management industry, • Multiple health/dental coverage options (100% coverage for employee, 50% for family), • Vision insurance, • Incentive stock options, • 401(k) match of 4%, • PTO - 4 weeks (increases at year two!), • 12 company holidays + 2 floating holidays, • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid), • FSA & HSA options, • Short and long term disability (short term 100% paid), • Community service funds, • Professional development funds, • Wellbeing fund - $150 quarterly, • Business expense stipend - $125 quarterly, • Mac laptop + new hire equipment stipend, • Fully stocked kitchen with tons of drinks & snacks (BHM only), • Remote working friendly since 2012 #LI-REMOTE Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This is a remote position. Candidate must reside in California. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Provide consultative customer services for one or more new or established accounts, • Introduce new services independently or with assistance as needed, • Handle local or regional accounts, • Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m., • Revenue growth with existing accounts, • Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management, • Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information; must perform in a consultative role identifying trends and providing CorVel solutions to market and business challenges, • Client Retention - Maintain continuous communication with customers to ensure that all service expectations are identified and maintained; communicate and engage senior management in account status, challenges and goals; every national account and large account will have an RVP (Regional Vice President) as a senior operations representative assigned to the account, • Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns before they become issues; maintain an open items matrix to document all issues and resolution, • Facilitate and coordinate internal customer set-up and external implementation, • Coordinate and attend customer meetings; ensure CorVel participants are engaged, • Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer, • Develop/maintain account service instructions/communicate to service staff and post on the Intranet, • Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate, • Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales, • Regular attendance on the Monthly Account Manager Call, • Provide monthly account updates and document all new service opportunities in Salesforce.com, • Additional duties as assigned KNOWLEDGE & SKILLS: • Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach, • Knowledge of CorVel's services and completion of all CorVel Product Training Modules, • Business acumen, coupled with enthusiasm and decorum, • Excellent communication/presentation skills and ability to build relationships, • Strong interpersonal skills and commitment to customer service, • Able to work collaboratively and independently, • Highly developed organizational abilities as well as analytical and time management skills, • Must be proficient in Microsoft Office applications and CRM software (Salesforce) EDUCATION & EXPERIENCE: • Bachelor's degree, national certification or equivalent in business or sales and marketing, • Demonstrated experience in account management, • Training within the insurance industry, managed care or related field preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $83,494 – $139,002 A list of our benefit offerings can be found on our CorVel website: ___ In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

BusPlanner is hiring a Customer Success Manager to manage and grow relationships with school districts across the United States. This is a hybrid role that combines account growth and customer support, ideal for someone with hands-on experience in K–12 pupil transportation who is proactive, highly energetic, relationship-focused, and excited to drive impact in the education space. You’ll serve as the primary contact for our US clients, ensuring they’re getting maximum ROI from our all-in-one transportation management suite and working in tandem with our support team to troubleshoot issues. At the same time, you’ll be responsible for renewals and upsells. This role is best suited to someone based in the United States, with direct experience in K–12 pupil transportation — preferably gained from working within a school district transportation department. Travel will be required, including occasional client visits and conference attendance across the US — as well as travel to our headquarters in Waterloo, Ontario, particularly during the initial training and onboarding phase. Why BusPlanner? BusPlanner is a leading North American tech company that provides all-in-one transportation management software to K-12 school districts. Across our customer base, we enable hundreds of transportation directors to save thousands of dollars every year by running all facets of their operations entirely through our intuitive, and easy-to-use platform. BusPlanner’s product suite is embedded across the majority of school districts in Canada and is currently making significant inroads in the US market, having won contracts with some of the largest school districts in the country including Miami-Dade (Florida), Gwinnett County (Georgia), Guilford (North Carolina), as well as many others. BusPlanner has a history of serving the education market and is favorably positioned to further penetrate the US market in the coming years. BusPlanner’s leadership team consists of seasoned entrepreneurs who have significant experience in building and growing multiple successful software businesses including: (i) FieldEdge, a leading provider ofsoftware for the field services market which the team grew more than 5x and sold to a mega-cap private equity fund, and (ii) AutoLeap , a leader in the auto repair software market that has raised more than $50 million from some of the most reputable VC firms in Silicon Valley. As a successful CSM, you will: • Act as the primary post-sale contact for American school boards, supporting them across onboarding, training, usage, and renewal., • Conduct proactive health checks and account reviews to drive engagement, satisfaction, and adoption of the BusPlanner platform., • Identify and close expansion opportunities, including new modules, features within an existing board., • Manage renewals and hit sales quotas tied to growing Annual Recurring Revenue (ARR) from your assigned accounts., • Coordinate with our in-house Support Team to resolve service tickets and help customers navigate technical issues., • Participate in American education and transportation conferences, building relationships and staying close to market needs., • Maintain accurate records of client interactions, pipeline, and account activity. You Should Apply If: • You are based in the United States, with direct experience in K–12 education, ideally having worked within a school district’s transportation department or a closely related pupil transportation organization., • You are entrepreneurial and resourceful — you take initiative, adapt quickly, and enjoy solving complex challenges., • You are sales-minded — you're comfortable identifying opportunities, managing a pipeline, and closing deals., • You are service-oriented — you value strong relationships and want your customers to succeed., • You are organized and responsive — you balance customer needs and internal responsibilities with ease., • You are a confident communicator — you’re comfortable presenting to senior stakeholders, in person or virtually. You Should Not Apply If: • You prefer highly structured environments with rigid processes and step-by-step instructions., • You are uncomfortable juggling both sales and customer-facing responsibilities in the same role., • You are looking for a job where you can stay behind the scenes — this role involves direct interaction with school board leaders and decision-makers., • You are not comfortable taking ownership, following up proactively, or working with some ambiguity., • You do not have a background in K–12 education or student transportation — this role requires experience in these areas, or a clear ability to demonstrate how your background translates. Preferred Qualifications • 2–4+ years in customer success, account management, or sales within the K–12 education sector, with a strong preference for candidates who have worked at or closely with school districts., • 2–4+ years of direct K–12 pupil transportation experience, with strong preference for candidates who have worked inside a school district transportation department; experience with bus contractors or transportation agencies is also valued., • Hands-on experience in student transportation operations within the US K–12 system is required — candidates who have served in a school district transportation role will be prioritized., • Willingness to travel within the United States for client visits, pupil transportation conferences, and to Waterloo, Ontario for onboarding and team sessions., • Strong communication and presentation skills — comfortable leading demos, training sessions, and account reviews., • Ability to manage a large and varied client portfolio, including proactive and reactive support., • Current holder of a United States passport., • Comfortable collaborating with technical teams and helping clients troubleshoot common usage issues.

How You’ll Make an Impact: As an Account Executive, you will be part of a team which is responsible for managing the sales process of Strata’s leading cloud-based SaaS financial planning, analytics, and performance platform. While in some ways this is a traditional technology sales role, we are not looking for a traditional sales professional. This account executive will serve as an evangelist not only for Strata but for effective financial and operational management. The successful candidate will approach their work with a CEO mentality and will own the business activities and relationships in their assigned region or book of business. To thrive in this role, you must bring competitive energy, a client-focused mindset, and the ability to strategically position our software’s value for long-term partnerships. Your proven track record in prospecting, along with previous experience in financial institutions, will be instrumental in connecting with clients and showcasing the value of our solutions. Responsibilities of the Role: • Revenue Accountability: Achieve annual and quarterly revenue goals as assigned., • Annual Territory Planning: Develop and execute an annual territory plan for assigned region., • Pipeline Development: Create a comprehensive prospecting strategy consistently contributing to annual sales growth targets. Work closely with Account Development Representative to build and maintain a robust sales pipeline., • Deal Management: Manage complex deal cycles from prospecting through close including discovery calls, demonstrations tailored to client needs, due diligence review, pricing strategy, and contract negotiation., • Cross-functional Collaboration: Work closely with Marketing, Professional Services, Product Manager, Solution Engineers, and Vertical Industry Leaders to deliver compelling product demonstrations and presentations., • Reporting & Data Management: Maintain accurate pipeline and forecast data in Salesforce (SFDC) and provide regular updates to Senior Leadership. A Day in the Life: You’ll spend your day connecting with key decision-makers, assessing their strategic goals, and demonstrating how our software can address challenges and optimize operations. You’ll collaborate with cross-functional teams to refine proposals, analyze pipeline data, and contribute to high-stakes sales discussions. Occasional travel to client sites will enable you to foster deeper client relationships and deliver impactful presentations. What We’re Looking For: • Experience: Proven track record in financial software sales, managing large enterprise deals, ideally with VP-level or higher contacts., • Sales Expertise: Expertise in maintaining and growing a dynamic sales pipeline with accurate forecasting., • Interpersonal Skills: Strong relationship-building and presentation skills, with the ability to engage effectively with diverse stakeholders., • Strategic Mindset: Ability to develop pricing strategies, understand client business models, and provide valuable insights to sales leadership., • Problem-solving: Skilled at identifying client needs, troubleshooting issues, and developing innovative solutions., • Collaboration: Able to work well both independently and in a team, maintaining professionalism, integrity, and ethics., • Ability to travel: up to 50% travel required for this role. Estimated Salary Range: $115,000 - $135,000. This role is eligible for commission with an estimated pay mix of 40/60. Actual base salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits. Find out more about Strata benefits ___. How we work: The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities. We are truly a hybrid environment with all team members experiencing the flexibility to work from home. Thinking about applying? Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to . Here @ Strata… Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community. We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin. Our Core Values: While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers. • We connect with positive intent., • We are helpful., • We own it., • We get better every day., • We are humble.

Join Plotline as our VP of Product for North America and drive the next wave of app personalization and customer success as we expand internationally. As a core member of our North American leadership team, you will own our regional product vision and execution, working cross-functionally to turn customer insights into impactful platform innovations that fuel growth and build deeper partner relationships. * Expanding into North America as a key growth market * Powering leading apps such as Step, mFour, and others * Recognized as a proven, enterprise-grade platform for app personalization * Opportunity to define and shape the North America product strategy and roadmap The VP of Product – North America will set the regional product direction and orchestrate seamless collaboration between customer-facing teams and product/engineering to address the unique needs of enterprise clients. You'll gather market intelligence, steer feature development, and partner with leadership to achieve vital business objectives. Your vision and execution will be critical to Plotline’s rapid scaling in a dynamic, tech-forward market. * Develop and champion Plotline’s product vision for North America in alignment with global strategy * Identify and prioritize market opportunities, feature enhancements, and integrations based on evolving customer needs * Lead competitive analysis and drive product differentiation in the region * Partner with sales, customer success, and marketing to ensure product launch excellence and successful customer adoption * Define value propositions and create materials for sales enablement * Build relationships with strategic customers and partners to inform platform direction * Guide product requirements from discovery through delivery in collaboration with engineering * Establish and evangelize a regional product roadmap that addresses complex enterprise and mid-market use cases * Implement feedback loops with customers and internal teams to continuously improve the product * Attract, develop, and mentor top product talent as the team grows * Foster a data-driven, customer-centric culture within the North American product org * 8+ years of product management experience in SaaS, enterprise software, or a related tech environment * 3+ years managing or scaling regional product teams, preferably with North America focus * Track record of shipping successful products or platform features for enterprise customers * Visionary Leadership: Can shape and communicate an inspiring product vision grounded in customer insights * Technical Proficiency: Familiarity with APIs, SDKs, cloud architectures, alongside the ability to translate business needs into platform solutions * Market Acumen: Deep understanding of North American enterprise and app markets * Cross-Functional Collaboration: Skilled at leading across sales, engineering, and customer success * Analytical Mindset: Data-driven, highly organized, and comfortable making decisions in ambiguous environments * Customer Focus: Passionate about understanding and solving real-world user problems * Direct ownership of the product roadmap and customer outcomes in a high-growth region * Chance to collaborate with progressive, cross-functional leaders globally * Influence best practices, market positioning, and product innovation for North American clients * Be a foundational leader shaping Plotline’s future in a rapidly expanding market Ready to Drive Plotline’s Product Innovation in North America? If you’re passionate about building category-defining products and want to lead a high-impact team in a key strategic region, we’d love to hear from you. Senior Product Manager – North America Join Plotline as our Senior Product Manager for North America and help drive the next wave of app personalization and customer success as we expand internationally. As a core member of our North American team, you will shape our regional product strategy and execution, working cross-functionally to turn customer insights into impactful platform innovations that fuel growth and build deeper partner relationships. About Plotline * Expanding into North America as a key growth market * Powering leading apps such as Step, mFour, and others * Recognized as a proven, enterprise-grade platform for app personalization * Opportunity to help define and shape the North America product strategy and roadmap About This Role The Senior Product Manager – North America will inform the regional product direction and foster seamless collaboration between customer-facing teams and product/engineering to address the unique needs of enterprise clients. You'll gather market intelligence, guide feature development, and work closely with leadership to achieve business objectives. Your vision and execution will play a critical role in Plotline’s rapid scaling in a dynamic, tech-forward market. Key Responsibilities Product Strategy & Vision * Develop and advocate for Plotline’s product vision for North America in alignment with global strategy * Identify and prioritize market opportunities, feature enhancements, and integrations based on evolving customer needs * Support competitive analysis and product differentiation in the region Go-to-Market Leadership * Collaborate with sales, customer success, and marketing to ensure product launch excellence and successful customer adoption * Help define value propositions and create materials for sales enablement * Build relationships with strategic customers and partners to inform platform direction Product Development & Execution * Drive product requirements from discovery through delivery in collaboration with engineering * Support the establishment and communication of a regional product roadmap that addresses complex enterprise and mid-market use cases * Implement feedback loops with customers and internal teams to continuously improve the product Team Collaboration * Contribute to attracting and developing top product talent as the team grows * Foster a data-driven, customer-centric culture within the North American product org Requirements Professional Experience * 5+ years of product management experience in SaaS, enterprise software, or a related tech environment * Experience supporting or scaling regional product teams, preferably with North America focus * Track record of shipping successful products or platform features for enterprise customers Core Competencies * Visionary: Can shape and communicate an inspiring product vision grounded in customer insights * Technical Proficiency: Familiarity with APIs, SDKs, cloud architectures, and translating business needs into platform solutions * Market Acumen: Deep understanding of North American enterprise and app markets * Cross-Functional Collaboration: Skilled at leading across sales, engineering, and customer success * Analytical Mindset: Data-driven, highly organized, and comfortable making decisions in ambiguous environments * Customer Focus: Passionate about understanding and solving real-world user problems Why Plotline? * Direct ownership of product outcomes in a high-growth region * Opportunity to collaborate with progressive, cross-functional leaders globally * Influence best practices, market positioning, and product innovation for North American clients * Be a foundational team member shaping Plotline’s future in a rapidly expanding market Ready to Shape Product Innovation in North America? If you’re passionate about building impactful products and want to play a key role in a high-impact team in a strategic region, we’d love to hear from you.

Join us to Improve Health Equity for 5 Million People! With 20 million patients reached since 2013, CareMessage is the only patient engagement solution proven to improve health equity at scale. The team, many with lived experiences in these communities, leverages a nonprofit model to reinvest revenue into impact. CareMessage is the partner of choice for organizations committed to advancing health equity. Who We're Looking ForWe are looking to hire a Software Engineer II, Integrations (L2) who will deliver scoped integration work that connects external systems to our platform in a reliable, maintainable, and secure way. You will work hands-on building and maintaining API-to-API integrations, direct database connections (Epic Kit and Caboodle, Clarity, etc.), and FHIR and HL7-based workflows with leading EHRs. This is an execution-focused role where you will be productive independently on defined tasks while collaborating closely with senior engineers for design guidance, prioritization, and escalation.This is a highly cross-functional role. You'll work closely with Product, Customer Success, and Engineering to understand integration requirements and implementation details, with customer interaction as needed and typically in partnership with senior engineers. You will report to the Director of Engineering and play a key role in expanding our integration capabilities as we scale. Who You AreYou are an accomplished engineer who thrives in dynamic, fully distributed environments. You bring a strong foundation in software engineering fundamentals and take pride in developing high-quality integrations that are secure, reliable, and maintainable. You are energized by the challenge of connecting complex healthcare systems and translating technical requirements into working solutions.You are curious, detail-oriented, and highly proactive. You are comfortable navigating EHR integration nuances, understanding data models, and working across API protocols to deliver work that meets both technical standards and customer needs. You thrive when collaborating across teams and take a partnership-first approach, leaning on senior engineers for guidance while driving your own work forward with increasing independence.You're excited about operating in a mission-driven, fast-moving environment and have a passion for leveraging your technical skills to develop new solutions for our customers. Most importantly, you share our commitment to advancing health equity for low-income populations and take pride in contributing to that mission through the integrations you build. • Minimum 3 years of hands-on software engineering experience with JavaScript and one other programming language, • Minimum 3 years experience building, maintaining, and scaling backend systems, APIs, and services, • Solid fundamentals of computer programming, including a good understanding of software development lifecycle, coding best practices, design patterns, object-oriented architecture, etc., • A commitment to supporting and fostering diversity and inclusion (We have a global team and you will regularly collaborate with people from a variety of walks of life.), • This role requires the candidate to reside within the United States of America, • Demonstrate autonomy by independently executing defined work, taking ownership of longer term initiatives, and consistently following through on commitments., • Growth-oriented mindset, • Outstanding written and verbal communication skills, especially in a fully remote environment, • Excellent ability to collaborate with technical and non-technical partners to support discovery, development, and testing phases of integration projects, • Experience working in teams where automated tests are an expected part of development, including writing and maintaining tests alongside production code, • Strong experience working remotely, • 3 years experience of developing healthcare integrations leveraging common interoperability standards (FHIR and HL7), • Experience working with mainstream EHR vendors such as Epic, eClinicalWorks, AthenaHealth, NextGen, etc., • Experience with our tech stack: JavaScript/TypeScript, Ruby on Rails, Postgres, Google Cloud Platform, • Experience with Mirth and/or Rhapsody Integration Engine (we use Rhapsody), • Experience working closely with data teams, leveraging healthcare data and foundational data science concepts, • Developing a growing understanding of our company objectives and technical strategy, you will work with the integrations team to deliver effective solutions for safety-net healthcare providers, • You will communicate with customers, partners, and other external technical resources to understand the integration requirements and implementation details of those workflows and design effective solutions, • You will help design, build, and maintain integrations in Rhapsody following engineering best practices, • Working with other team members you will contribute to the development and evolution of scalable healthcare integration architecture, • You will provide technical training and documentation for integrations you develop to assure capabilities for support teams to monitor and troubleshoot integrations, and you will assist in measuring impact of live integrations, • You will work closely with Product teams to understand requirements and contribute technical input during solution definition, including participation in Product Requirements Documents (PRDs) when appropriate, • You will help improve the team over time through essential team rituals, such as Kickoffs, Retrospectives, and Technical Debt Reviews, • You will contribute to the team by participating in On-Call (PagerDuty) activities, • Have a working familiarity with CareMessage’s features and the API, • Understand the Rhapsody Development Environment and our Software Development Lifecycle, • Learn and follow CareMessage’s integration engineering standards, coding best practices and development processes, • Establish rapport with engineers on the team through Wiki contributions, 1:1 conversations, and Team Rituals, • Be self-sufficient in completing assigned tasks and have delivered integration work with meaningful impact, • Gain a strong understanding of our technical environment and identify areas for growth in our processes, systems and tooling, • Understand our Company Objectives and Key Results and be able to articulate how Integrations directly impact them, • Be noted as a valuable technical resource by your peers and manager having developed strong trust and rapport with them, • Have ownership of assigned portions of multiple integration projects from implementation through production support, with guidance from senior engineers

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

Job Title: Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Chief Customer Officer Location: US – Remote About Us: SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve constituents better. We provide one platform for all government workflows - fill, pay, route, automate, sign, and populate. Built for how government really works, SimpliGov combines modern tech with a human touch: no-code tools, fast support, and proven results across 100+ agencies. We are growing rapidly and looking for talented, high-impact players to join our team! Role Overview: This is an incredible opportunity for a customer-obsessed professional who is equally passionate about making a real impact in state and local communities. As a Customer Success Manager (CSM) at SimpliGov, you will be a trusted partner helping government customers achieve their strategic objectives and realize maximum value from their investment in SimpliGov’s solutions and services. You will manage a portfolio of accounts, ensuring customer satisfaction, retention, and expansion, while fostering long-term executive relationships. Acting as the voice of the customer, you will work cross-functionally with Sales, Product Management, Engineering, Professional Services, Marketing, and other teams to align customer needs with SimpliGov’s innovation and delivery. This role operates in a fully remote environment with planned travel to customer locations, industry events, and company gatherings. Being a CSM requires a balance of strategic consulting, technical acumen, and program management. You must be comfortable engaging with C-level executives, department heads, and technical project leads, while also diving deep into product functionality to provide expert guidance. The ideal candidate is proactive, data-driven, and enthusiastic about driving digital transformation in the public sector. Responsibilities: Customer Consultation & Engagement • Own and manage a portfolio of accounts with clear alignment at the project, program and leadership levels., • Consultatively drive adoption by implementing success plans, building and expanding relationships, and delivering valuable performance insights., • Help maintain customer documentation, success plan tracking, and account records. Data, Insights & Reporting • Track customer utilization and adoption metrics, highlighting trends or risks to the CSM team., • Prepare dashboards, meeting summaries, and materials for QBRs/EBRs., • Assist in gathering customer feedback and organizing it for internal teams. Retention & Expansion • Convey value by demonstrating progress in the customer’s program outcomes., • Hold Strategic/Executive Business Reviews to ensure value is realized at the leadership level., • Identify and support expansion opportunities by working with Sales to increase customer adoption and business objectives. Cross‑Functional Coordination • Collaborate with Product, Support, and Professional Services teams to ensure customers receive coordinated, consistent service., • Document product issues or enhancement requests and monitor progress toward resolution., • Support internal process improvements, including the use of AI tools to increase efficiency where appropriate. Customer Education • Maintain up‑to‑date knowledge of SimpliGov features to provide accurate guidance and direct customers to appropriate resources. Qualifications: • 5+ years of relevant, client-facing experience in customer success, account management, or consulting (required)., • Strong background working with government or public sector clients (required)., • Proven ability to influence senior stakeholders and present strategic recommendations to executives., • Operates with a bias to action and enthusiastically embraces change management., • Highly organized with strong attention to detail and follow‑through that thrives in a fast-paced, growing organization., • Strong account management skills with a track record of managing complex, multi-stakeholder initiatives., • Experience with SaaS/cloud-based applications and digital transformation programs., • Excellent communication, presentation, and interpersonal skills., • Demonstrated ability to create and execute adoption and success plans that drive measurable business outcomes., • Skilled in developing product use cases and guiding customers on best practices., • Highly organized with exceptional follow-through and the ability to balance multiple priorities in a fast-paced environment., • Passionate about public service and improving citizen experiences through technology., • Eagerness to grow into a Senior or Enterprise Customer Success Manager role or into people management over time. What We Offer: • Medical, dental, and vision insurance plans, with significant employer contributions for employees AND dependents (contributions based on base-level plan; buyup plans available at additional costs), • Company-sponsored life, short-term, and long-term disability insurance, • 11 Paid holidays, • Flexible time off, • 401k plan with 4% employer match, • Monthly home office stipend, • Monthly wellness stipend Why Join SimpliGov? At SimpliGov, you’ll be part of a mission‑driven team transforming how government works. We help state and local agencies modernize their processes and deliver better services to their communities. As a Customer Success Manager, you will gain hands‑on experience working with customers, technology teams, and real public‑impact projects—while developing the skills and experience needed to advance your career. Legal Disclaimers: SimpliGov does not currently sponsor applicants for work visas. The US base salary range for this full-time position begins at $100,000+ bonus + benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. SimpliGov participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates.

About the role: The Growth team is looking for a Senior Product Manager to help grow Samsara’s revenue by scaling our product-led, self-serve experiences across the customer lifecycle — from trial through purchase, expansion, and renewals. In this role, you will partner closely with engineering, design, sales, marketing, finance, and go-to-market teams to build intuitive experiences that help customers discover value, transact seamlessly, and continue to grow with Samsara over time. This role is a great fit if you’re passionate about growing businesses through great product experiences, enjoy working across complex systems, and thrive in environments where data, experimentation, and customer empathy guide decision-making. This role is a remote based role in the United States. In this role, you will • Define and own the strategy and roadmap for product-led, self-serve growth across key lifecycle stages, including trials, purchase, expansion, and renewals., • Research customer needs, business goals, market dynamics, and product usage data to identify high-impact opportunities and prioritize investments., • Own delivery end-to-end, from discovery and definition through launch, iteration, and measurement., • Partner deeply with cross-functional teams across Engineering, Design, Sales, Marketing, Finance, Business Technology, and other GTM teams to align on goals, requirements, and execution., • Work closely with engineering and design to build intuitive, scalable self-serve experiences that reduce friction and accelerate time-to-value., • Integrate experimentation into the product development process, developing and running A/B tests and other experiments to improve conversion, adoption, retention, and revenue., • Define and track success metrics for self-serve and product-led growth initiatives, using data to evaluate impact and guide trade-offs., • Contribute to the evolution of Growth Product Management at Samsara, sharing best practices and helping scale effective growth processes., • Champion and model Samsara’s cultural principles — Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team. Minimum requirements for the role • Bachelor’s degree in a technical field or equivalent practical experience., • 6+ years of experience in customer-facing product management., • Proven ability to independently synthesize customer insights, data, and business needs into a clear product strategy and roadmap., • Experience leading cross-functional initiatives end-to-end to ship products or features., • Strong project management and organizational skills, with attention to detail., • Strong product instincts and a keen eye for best-in-class user experiences, with the ability to simplify complex workflows., • Solid analytical skills and comfort working with product and business metrics., • Excellent communication skills, including the ability to clearly influence stakeholders and executives., • Bias toward action and comfort operating hands-on in ambiguous problem spaces. An ideal candidate also has • Experience in growth, product-led growth (PLG), or self-serve product management in B2B SaaS., • Experience owning or optimizing trial, purchase, or renewal experiences., • Hands-on experience running experiments (A/B tests, funnel optimization, cohort analysis) to improve product and business outcomes., • Familiarity with B2B sales motions and how self-serve and sales-assisted experiences work together., • MBA or Master’s degree in a technical or business field.

Who we are: Founded in 2010, Semios Group is a leading agricultural technology company helping growers, agronomists, and ag retailers manage over 200 million acres across five countries. Semios pioneered variable-rate pheromone-based mating disruption in orchards and has since expanded into a comprehensive portfolio covering crop protection, water management, frost control, automation, and a leading farm management information system. The Semios Group includes trusted brands such as Semios, Agworld, Altrac, and Greenbook. We continue to drive the next generation of digital agriculture, supporting growers, agronomists and ag retailers in improving sustainability and profitability. Our innovative work has been recognized with several industry awards, including: • AgTech Breakthrough – Smart Irrigation Company & Pest Management Solution of the Year, • Thrive Top 50, • Google for Startups Accelerator Cohort Who you are: Semios is seeking an innovative and results-driven Irrigation Specialist to help develop and drive our new Irrigation Consulting Services, while continuing to provide agronomic expertise to our customers. This role will be instrumental in developing and launching a new water management service for growers while continuing to offer technical support and building strong relationships with customers. As a subject matter expert in water management and agronomy, you will work closely with our agronomy and irrigation teams to develop the product offering, educate customers, and create value-added solutions to help them optimize crop production and water use. This role will also provide consulting and expertise in water management until the service is fully operational with clients. What you will do: Water Management Services Development • Collaborate with the Water and Nutrients Product Manager ___to lead the design and launch of a new irrigation consulting service., • Develop strategies for the service, including key features, customer engagement, and value proposition., • Gather market feedback and adapt the service to better meet grower needs., • Serve as a key resource for growers, providing expert advice on irrigation, water conservation, and crop management., • Act as a liaison between the grower community and Semios, building relationships and maintaining strong communication with key accounts., • Educate potential and current customers on best practices in water management and agronomy, with a focus on Semios products and services., • Conduct field visits, trials, and demonstrations to showcase water management and irrigation technologies., • Gain a deep understanding of Semios’s agronomy and irrigation solutions and provide training to internal teams., • Stay informed about industry trends, emerging technologies, and best practices in water management and crop production., • Collaborate with Marketing and Product Management teams to shape business strategies for Water Management Services., • Participate in the development of after-action reports, performance reviews, and strategic goals., • Provide input into product development based on market and customer feedback., • Work closely with the Interim VP of Sales, NA and Water & Nutrients Product Manager to ensure smooth project execution., • Once Irrigation Consulting Services is launched, act as a team leader in the launch and implementation, mentoring junior staff, and supporting the overall success of the team. Education, Experience, & Licensing Requirements • Bachelor's degree in agronomy, horticulture, environmental science, water resource management, or a related field preferred. Or equivalent experience, • Minimum 5 years in agronomic consulting, water resource management, irrigation systems, or a related technical support role in agriculture, • CCA certification or the ability to obtain one within 6 months, • A valid drivers license and the ability to travel 50% of the time Skills • Expertise in water management, irrigation systems, and agronomy practices, • Experience working with growers and building relationships within the agricultural sector, • Strong communication, presentation, and consulting skills, • Proven ability to lead and support the development of new services or products, • Proficiency with data analysis, problem-solving, and solution implementation We publish a salary range to provide transparency and represent the full growth potential of the role; as a result, offers are made based on demonstrated mastery and experience and generally fall near the midpoint. Work Environment: The position will require frequent travel to customer sites, company locations, or industry events. While performing remote work, employees are expected to maintain a home workspace that is free from distractions and conducive to productive work. The noise level in both the office and remote settings is generally moderate. Why this is the opportunity for you: • Purposeful Work: Make a global impact by advancing sustainable food production., • Our People: Work with a fun, collaborative, and supportive team., • Recharge: Generous vacation policy and year-end winter break., • Work Flexibility: Enjoy a hybrid office setting (if you're near Fresno, CA) or fully remote. We welcome all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that different perspectives and backgrounds are what make a company flourish. Semios Group participates in E-Verify.

At TixTrack, we support our clients by creating superior ticketing and technology products for performing arts institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Theatre District in New York City, we are a growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we "role". We are building the platform that powers the performing arts; not just ticketing, but ticket protection, parking, CRM, donations, memberships, and martech, all integrated into a single ecosystem. The Senior Product Manager for Partners and Integrations will own the product delivery for this expanding surface area. This is a new role on a new team, and the first dedicated PM for our integrations and API platform. You will be responsible for ensuring our API achieves full parity with our consumer white-label ordering platform, that it is scalable, reliable, and secure, and that our growing roster of integration partners can build on it with confidence. You'll partner deeply with Engineering and Design, while shaping the strategy for how third-party products connect to Nliven. Reporting to the VP, Product, this is a high-leverage individual contributor role for someone who is equal parts platform thinker and execution-focused PM. This position is full-time and fully remote. Candidates must be located within one of the following states: California, Colorado, Connecticut, Florida, Louisiana, Minnesota, New Jersey, New York, North Carolina, South Carolina, Oregon, Texas, Virginia or Wisconsin. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. * The Platform Builder: You think in systems, not just features. You understand that an API is a product, and you obsess over the developer experience, reliability, and extensibility that make a platform thrive. * The Bridge: You are fluent in both business and technical conversations. You can discuss webhook payloads and data contracts with engineers in the morning and integration strategy with leadership in the afternoon. * The Pioneer: You are energized, not intimidated, by building something from scratch. You've stood up a new product area, team, or discipline before and know how to create structure without bureaucracy. * The Closer: You don't just write roadmaps, you ship. You have a track record of driving integrations or platform features from concept through launch in a B2B SaaS environment. * Own the API as a product. Drive the strategy to bring our API to full parity with our consumer white-label ordering platform, ensuring partners and integrators have access to the same capabilities as our native experience. * Ensure platform reliability and scale. Partner with Engineering to define and monitor standards for API performance, security, and uptime. Treat infrastructure quality as a feature our partners and their customers feel. * Launch and expand integrations. Lead the product lifecycle for new integrations across our ecosystem — CRM, donations, memberships, ticket protection, parking, martech — from discovery through delivery. * Become the expert on our competitive landscape. Analyze the functional gaps between Nliven and key competitors in the enterprise performing arts space (e.g., Tessitura, AudienceView) to inform a winning integration strategy. * Shape the partner ecosystem strategy. Define how third-party products connect to Nliven, evaluate new integration opportunities, and build the frameworks that let our partner roster scale. * Drive data-informed decisions. Establish KPIs for integration adoption, API reliability, and partner satisfaction. Use market data, customer insights, and usage analytics to guide what we build and in what order. * Collaborate deeply with Engineering and Design. Work hands-on with your cross-functional team to write clear PRDs, iterate on prototypes, and ensure smooth execution from concept to launch. * Be the voice of our integration customers. Work directly with clients and partners to understand their challenges, gather feedback, and translate those insights into product requirements that solve real problems. * Align with the broader product roadmap. Collaborate with the VP of Product, senior management, and peers across Product, Sales, and Customer Success to ensure the integrations roadmap supports TixTrack's long-term vision. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Requirements * Four or more years of proven experience in product management, with a focus on APIs, platform products, integrations, or developer-facing tools. * Experience in a B2B SaaS environment, with a strong understanding of B2B or B2B2C platforms. * Technical fluency: you can discuss APIs, webhooks, data flows, and system architecture with engineering teams and make informed trade-off decisions. * Demonstrated success launching integrations or platform features from concept through delivery. * Understanding of product management principles, methodologies, and best practices. Preferred * Experience in ticketing, live events, or performing arts technology. * Experience with consumer-facing products and/or mobile applications. * Experience standing up a new product area or team. Essential Skills * Strong oral and written communication skills. * Ability to work independently, managing multiple projects and deadlines. * Strong analytical, decision-making, and creative problem-solving skills. * Strong attention to detail. * Ability to work cross-functionally and collaborate well with other teams. * Excellent organizational, leadership, and time management skills. * Microsoft Office * Google Suite * Slack * Zendesk * Jira Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. * Base annual salary range of $140,000 to $165,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing ___.

WHAT WE DO MATTERS: At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success. ABOUT THE ROLE AND OUR TEAM: We are seeking a Principal Product Manager to define and own the future of e-commerce for The Knot Worldwide. This is a strategic, high-visibility role focused on the cart and payments platform that powers our entire business. You will be the single-threaded owner responsible for the multi-year strategy, product performance, and user experience of a platform that processes millions of transactions across complex, mixed-cart scenarios. We're looking for a product-led entrepreneur who thrives at the intersection of large-scale retail technology and complex financial systems. You will report to the Senior Director of Product and lead a dedicated squad of exceptional design, data, and engineering partners with deep retail expertise. If you are obsessed with solving complex, high-scale problems and are passionate about making one of life's biggest moments joyful (and seamless), this is your opportunity. RESPONSIBILITIES: • Act as the company's foremost subject matter expert for all e-commerce transactions, payments, and compliance, guiding executive stakeholders and engineering architects on technical and strategic decisions., • Lead the company's core payments strategy, managing the full stack from payment processing and gateway relationships to fraud prevention and cost optimization., • Define the strategic vision and multi-year roadmap for the TKWW checkout and cart experience, creating a scaled, seamless, trustworthy, and high-converting funnel for both couples and their guests., • Own the product lifecycle for our universal cart, optimizing for complex, mixed-cart scenarios (e.g., third-party registry items, cash funds, honeymoon contributions, and physical products)., • Drive outcome-focused execution - what matters most is how the product impacts our customers and our business., • Champion a world-class guest experience, deeply understanding the user psychology of "gifting" to reduce friction, build trust, and drive measurable improvements., • Partner with design and user research to prototype, test, and launch new checkout experiences., • Drive the roadmap for payment method expansion, evaluating and integrating digital wallets (Apple Pay, Google Pay), Buy Now Pay Later (BNPL) solutions., • Own the key business metrics for payments and implement strategies to improve them continuously., • Serve as the principal product liaison with Finance, Legal, and Security to ensure ironclad compliance., • Lead and mentor a pod of engineers and analysts, fostering a culture of data-driven decision-making, rapid experimentation, and customer obsession., • Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot SUCCESSFUL PRINCIPAL PRODUCT MANAGER CANDIDATES HAVE: • 10+ years in product management, with a track record of driving complex, high-impact initiatives, • Subject matter expertise in e-commerce with a focus on cart, checkout, and payment systems., • A perspective, backed by experience, on how to best serve users in cash gifting scenarios., • The ability to set a strategic direction and help ideate and launch new products and experiences, • The ability to refer to quantitative and qualitative data in making product decisions, and have experience with analytics and research tools + methods, and comfort with analytical tools, • A track record of crafting strategies that lead to scaled, quality consumer experiences, • Well-developed executive communication and presence, • Keen aesthetics and empathy, and a user-centered mentality, • A track record of being a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt WORK MODEL: This role is Together@TKWW-eligible. If you’re based in NYC, we follow a hybrid schedule, balancing in-office collaboration of days a week and work-from-home flexibility. If you’re in Austin, this position is remote for now, with the potential to shift to a hybrid model as our local team grows. #LI-remote At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey. WHAT WE LOVE ABOUT YOU: • Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments., • Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision., • Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully., • Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together. WHAT YOU LOVE ABOUT US: We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people. Together@TKWW is our approach to hybrid work. It’s designed to support how we work best: combining the flexibility we value with meaningful opportunities to connect in person. Whether a role is Together@TKWW-eligible or not, we believe in purposeful moments to come together, build strong relationships, and drive bold ideas forward. • For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection., • For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings. To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C. __ US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our___. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.

About YipitData YipitData is the market-leading data and analytics firm. We analyze billions of data points every day to provide accurate, detailed insights across industries, including consumer brands, technology, software, and healthcare. Our insights team uses proprietary technology to identify, license, clean, and analyze the data that many of the world’s largest investment funds and corporations depend on. We raised $475M from The Carlyle Group at a valuation over $1B, further accelerating our growth and market impact. We have been recognized multiple times as one of Inc’s Best Workplaces. As a fast-growing company backed by The Carlyle Group and Norwest Venture Partners, YipitData is driven by a people-first culture rooted in mastery, ownership, and transparency.With offices in New York, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore, we continue to expand our reach and impact across global markets. About SpendHound: • ___ is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this___ from SpendHound’s Senior Product Manager!), • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Free advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. SpendHound is free for customers because customer data is de-identified, aggregated with other panelists, and used as part of YipitData market research (___). Why You Should Apply NOW: • Be a part of a high-impact team building industry-defining B2B software., • Competitive salary, equity, and benefits package., • Remote-friendly and flexible work culture. About The Role: At YipitData, we are on a mission to help Finance teams gain real-time visibility and control over their cloud costs. As organizations scale their cloud infrastructure, managing expenses efficiently becomes crucial. Our platform simplifies cloud cost tracking and provides actionable insights—empowering Finance teams to make data-driven financial decisions. We are looking for a Product Manager to lead the development of our Finance team-centric cloud cost management platform. You will define the product vision, collaborate with engineering and design teams, and work closely with customers to build an intuitive and data-driven cloud cost intelligence solution. This role is ideal for someone passionate about cloud infrastructure, FinOps, and data analytics. We expect East Coast work hours. As Our Product Manager, You Will: • Product Strategy & Vision: Define and drive the vision, strategy, and roadmap for cloud cost visibility and reporting features., • Market & User Research: Conduct user interviews, analyze customer feedback, and study market trends to identify opportunities for product enhancements., • Feature Development: Work closely with engineering and design teams to build a seamless, intuitive, and scalable cloud cost management platform., • Data & Analytics: Define key product metrics and work with data teams to surface insights that help users optimize cloud spending., • Integrations & Partnerships: Develop integrations with major cloud providers (AWS, Azure, Google Cloud) and related data platforms., • Go-to-Market (GTM) Strategy: Partner with sales, marketing, and customer success teams to launch and scale the product effectively., • Customer Advocacy: Act as the voice of the customer, ensuring product decisions align with real user needs and business objectives. You Are Likely To Succeed If: • 3 years in product management, technical skills in cloud infrastructure (AWS, Azure), FinOps, SaaS, or developer-focused tools, and AI features., • Ability to work closely with engineers and understand cloud architecture, APIs, AI features, and data analytics., • Strong ability to translate customer pain points into impactful product features., • Comfortable analyzing data, defining KPIs, and using insights to guide product decisions., • Strong ability to work cross-functionally with engineering, design, and GTM teams., • Ability to thrive in a fast-paced, iterative environment and drive projects from concept to launch. Nice To Have: • Previous experience with B2B companies., • Experience with AWS, Azure, GCP, IA-related features, or similar tools., • Interest/Curiosity in coding., • Understanding of cloud security and compliance considerations., • Familiarity with SQL, data visualization tools, or basic coding knowledge. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!, • The annual base salary for this position is anticipated to be up to $150,000. In addition, the role includes a 10% variable commission, bringing the estimated on-target earnings (OTE) to approximately $165,000., • The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

Kurzbeschreibung Du suchst eine verantwortungsvolle Position, in der Du Deine Expertise in der Projektsteuerung und Kundenkommunikation einbringen und zugleich in einer kollegialen, innovationsgetriebenen Unternehmenskultur weiterwachsen kannst? Du möchtest Deine umfassende Erfahrung gezielt einsetzen, um strategische Projekte im Bereich Stromnetze voranzutreiben und dabei die Transformation der Energiewirtschaft aktiv zu gestalten? Du hast Freude daran, komplexe Herausforderungen im Netzmanagement sowie in der Regulatorik zu meistern und möchtest den digitalen Wandel sowie die nachhaltige Ausrichtung der Energiebranche durch innovative Ansätze unterstützen? Dann bist Du genau richtig, denn wir suchen einen Senior Consultant (m/w/d) im Bereich Stromnetze, der Spaß an den folgenden Tätigkeiten hat: Was Dich in Deiner neuen Aufgabe erwartet • Du planst, steuerst und kontrollierst eigenständig komplexe Projekte und Programme im Bereich der Stromnetze, wobei Du den Erfolg jedes Projekts sicherstellst., • Du übernimmst die wirtschaftliche Leitung und Verantwortung für Projekte und managst diese effizient unter Berücksichtigung der Ressourcen und Projektziele., • Du stimmst Anforderungen sowie Erwartungen der Kunden ab und stellst durch professionelle Kommunikation sicher, dass diese kontinuierlich erfüllt werden., • Du berätst und unterstützt unsere Kunden strategisch bei der Ausrichtung und langfristigen Weiterentwicklung ihrer Projekte., • Du kommunizierst proaktiv und verfügst über ausgeprägte Präsentations- und Moderationsfähigkeiten, die Dir helfen, komplexe Themen klar und überzeugend zu vermitteln., • Du bringst sehr gute Selbstorganisation mit und gestaltest Teamstrukturen eigeninitiativ und verantwortungsbewusst., • Du denkst wirtschaftlich und erkennst Chancen sowie Risiken frühzeitig, was dir eine vorausschauende Projektsteuerung ermöglicht., • Du verfügst über fundierte Kenntnisse im Strom- oder Gasnetz sowie in energiewirtschaftlichen Prozessen und bringst Methodenkompetenz in (IT-)Projektmanagement (klassisch & agil) mit., • Du besitzt relevante Zertifizierungen und verfügst idealerweise über Erfahrung als Product Owner., • Die Möglichkeit, aus einem unserer modernen Büros in Hamburg oder Berlin, oder remote zu arbeiten., • Flexible Arbeitszeiten, • 30 Tage Urlaub, • Agile, abwechslungsreiche und spannende Projekte, • Ein heterogenes, internationales Team, • Top Hardware-Ausstattung, • Enge Zusammenarbeit mit hilfsbereiten Kollegen, Wissensaustausch und Transparenz, • Flache Hierarchie, kurze Entscheidungswege, Kommunikation auf Augenhöhe, • Vertrauensvolle Zusammenarbeit mit unseren Kunden, • Familienfreundliches Unternehmen, • Regelmäßige Team-Events, • Beteiligung am Unternehmenserfolg, • Beitrag zur Altersvorsorge, • Treueprogramm Im Mittelpunkt unserer ganzheitlichen und herstellerunabhängigen Software-Beratung steht immer die Suche nach der besten Lösung, und nicht der Verkauf eines bestimmten Produktes. Wir wollen für unsere Kunden den größtmöglichen Nutzen erreichen und so dazu beitragen, ihren Unternehmenserfolg nachhaltig zu sichern. Nur so können wir dafür Sorge tragen, dass sich die Mitarbeiterproduktivität steigern und die Unternehmenssteuerung optimieren lässt. Um das zu erreichen, müssen im Vorfeld allerdings leistungsfähige IT-Lösungen entwickelt werden. Daher stehen wir als spezialisierter IT-Dienstleister mit hoher Technologiekompetenz und branchenspezifischem Prozess Know-how an der Seite unserer Kunden. Die Dataciders SD&C Solutions Development & Consulting ist Teil der Dataciders GmbH, eine auf Data & AI spezialisierte, deutschlandweit tätige Gruppe von IT-Dienstleistungsunternehmen.

Job Title: Customer Success Manager Reports to: Customer Success - Senior Team Lead Location: Remote - Atlanta, Georgia or Raleigh, North Carolina As a Customer Success Manager in Compliance & Risks, a Product-Led Growth (PLG) company, you will play a crucial role in driving scaled customer outcomes through data, automation, and intelligent workflows. This role operates within an AI-enabled customer success model where value realization, adoption, and retention are driven through in-product experiences, automated journeys, and proactive insights. You will work in a collaborative product led environment with an international team across multiple time zones, to interpret customer signals, identify risk and expansion opportunities early, own subscription renewals and engage with customers as a valued partner to drive their business outcomes. Leveraging your excellent communication skills and passion for solving problems, you will build and maintain strong, working relationships with customers. Key Responsibilities: • Build a strong relationship, and a reputation for excellent service, with our customers in terms of user knowledge and problem solving., • Proactively drive customer adoption and value realization within an automation-first environment, leveraging in-product experiences and system-driven workflows while engaging with customers directly at high-value moments., • Investigate and solve customer issues by understanding customer context, usage needs and patterns, and business goals., • Develop a deep understanding of each customer’s business, products, and compliance processes in order to drive adoption, retention, and expansion., • Own subscription renewals for assigned customers, ensuring value is clearly demonstrated throughout the lifecycle and partner with internal teams to support successful renewal outcomes., • Use platform tools to monitor customer health, usage, engagement, and signaling, to identify adoption risks, renewal readiness, and potential upsell opportunities., • Highlight customer use case details to reinforce our products., • Co-ordinate migration to new products as and when needed, acting as the primary customer owner through the migration process., • Identify churn/downsell risk early and work cross functionally to mitigate churn., • Use analytical thinking, platform data, and tools to prioritize engagement and develop strategies in support of optimal usage of our products based on customer needs., • Support customer enablement through a combination of self-service education, knowledge materials, and develop additional programs and documentation as needed., • Record all customer interactions and activity against the customer record ensuring the customer record is comprehensive and up to date., • Regularly monitor customer health, and proactively engage with customer to drive adoption and retention as per our Level of Service Framework, • Contribute to the development of an innovative and user-centric customer success structure for a dynamic and sophisticated customer base., • Collaborate with other departments as needed in growing the customer base, driving adoption and retention, • Serve as the Voice of the Customer internally, sharing insights, feedback, and emerging needs based on customer engagement. Experience and Qualifications: • Bachelor's degree in Business or IT with 5+ years experience managing a book of business in a fast-paced B2B customer environment and ideally in a Product-Led Growth company., • Ability to operate effectively in an automation-first environment, using new software applications (CRM, ticketing, community platforms, customer behaviour and engagement platforms, project management tools, AI-assisted tools, etc.), data analysis and problem-solving skills to interpret customer health indicators and turn them into actions., • Excellent verbal and written communication skills with the ability to communicate and present to senior leadership of large multinational organisations., • Ability to manage end-to-end customer lifecycle activities, including onboarding, adoption, renewals, and expansion., • Ability to self direct and self manage., • Experience in a compliance and regulatory environment is desirable., • Experience in user onboarding tools and processes is a plus. Attributes for Success at C&R • Collaborative Mindset: Thrives in a team-oriented environment, values partnership, and demonstrates care and respect for colleagues to achieve shared goals., • Transformational Thinking: Embraces change and actively contributes to driving innovation and cultural evolution within the organization., • Agility: Adapts quickly to shifting priorities and market demands, maintaining focus and effectiveness in a fast-paced environment., • Empowerment: Takes ownership of decisions and actions, demonstrating confidence in making autonomous choices that align with company goals., • Fearless Flexibility: Approaches challenges with an open mind, learns rapidly from setbacks, and adjusts strategies to navigate dynamic circumstances., • Innovation-Driven: Leverages creativity and cutting-edge technology to develop solutions that simplify complex problems and create competitive advantages., • Customer-Centric Focus: Obsesses over delivering value to customers by understanding their needs and providing impactful solutions that build trust and loyalty., • Trustworthiness: Acts with integrity, builds credibility through consistent actions, and fosters an environment where others feel respected and valued., • Respect for Diversity: Values diverse perspectives, treats everyone with dignity, and cultivates an inclusive workplace that encourages new ideas and opinions., • High-Energy Execution: Brings enthusiasm, drive, and focus to every task, ensuring timely delivery of impactful results., • Continuous Learner: Stays current with industry trends, tools, and technologies while seeking opportunities for personal and professional growth., • Results-Oriented Problem Solver: Tackles challenges with precision and determination, delivering measurable outcomes that align with company objectives., • Visionary Contributor: Aligns personal goals with the company’s mission to create a cleaner, safer, and better world while helping shape the organization’s future.

About the role We are looking for a senior platform engineer to drive the core platform, infrastructure, and developer tooling behind our products. This role is both hands-on and strategic: you will design and implement core systems, define the platform roadmap, and work across engineering teams to ensure we have a secure, reliable, and scalable foundation. You’ll report directly to the CTO and be trusted to identify problems, set direction, and execute solutions without day-to-day oversight. You’ll partner with engineering managers across PHP, Python, and mobile/web platforms, but you will be responsible for the architectural vision and execution across the company. Responsibilities • Design and implement complex and critical backend systems such as payment processing and authentication systems in the core Wag backend application, • Design cross-platform and cross-team system architecture, • Design and implement efficient build and deployment pipelines, containerization (Docker, Gitlab CI/CD), and developer tooling to improve productivity, • Incorporate AI powered solutions to support platform quality and developer productivity, • Define and maintain the platform roadmap, balancing reliability, developer productivity, technical debt, and cost, • Contribute infrastructure as code using Terraform, • Design and drive incident response procedures including observability and on-call tooling, • Serve as a trusted technical owner for key backend systems, • Mentor engineers on infrastructure and platform best practices, • Ensure Security & Compliance in platform design in partnership with Security Manager, • Own the data engineering and analytics platform design, • Participate in on-call incident response for key systems KPIs: • Code and App Quality: Bug regression rate, app quality, platform performance, • System Reliability: Uptime and MTTR, • Velocity Enablers: CI/CD speed, developer productivity metrics, • Technical Hygiene: Reduction in systemic debt, roadmap progress on platform initiatives, • Cross-team Alignment: % projects conforming to standards Qualifications • Willingness to roll up your sleeves and move from planning to execution with a small team, • Significant backend software development experience, • Familiarity with PHP and Python, • Strong experience with containerization (Docker) and CI/CD pipeline design, • Expertise designing and maintaining cloud infrastructure; ideally in AWS, • Proficiency with Terraform (or equivalent IaC tools) for managing infrastructure, • Strong experience with containerization (Docker) and CI/CD pipeline design, • Proven ability to design complex and reliable systems with minimal oversight, • Experience driving cross-team initiatives and influencing technical direction, • Solid understanding of reliability engineering, monitoring, and incident management, • Excellent communication skills and ability to work with multiple engineering teams About Wag! Group Co. Wag! Group Co. strives to be the number one platform to solve the service, product, and wellness needs of the modern U.S. pet household. Wag! pioneered on-demand dog walking in 2015 with the Wag! app, which offers access to 5-star dog walking, sitting, and one-on-one training from a community of over 500,000 Pet Caregivers nationwide. In addition, Wag! Group Co. operates Petted, one of the nation’s largest pet insurance comparison marketplaces; Dog Food Advisor, one of the most visited and trusted pet food review platforms; WoofWoofTV, a multi-media company bringing delightful pet content to over 18 million followers across social media; and maxbone, a digital platform for modern pet essentials. For more information, visit ___.

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Senior Customer Success Manager. Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. As a Senior CSM, you will take ownership of our most complex accounts, bring a higher level of strategic thinking to client engagements, and play an active role in shaping how the CS team operates and grows. * Own customer outcomes for a portfolio of accounts, including our most complex and high-value clients, ensuring they clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders — including senior leaders — across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Maintain clear account plans and engagement strategies, with a longer-term view on retention and growth * Drive portfolio-level strategy, prioritizing efforts across accounts based on risk, value, and growth potential * Lead Executive Business Reviews (EBRs) focused on demonstrating ROI and aligning long-term success * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Apply a consultative approach to help clients connect platform capabilities to their broader operational goals * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Navigate complex customer scenarios, including multi-stakeholder environments and at-risk accounts * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as a senior voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Lead cross-functional efforts to resolve complex challenges and improve the overall customer experience * Act as the internal quarterback for high-impact accounts, ensuring alignment across teams * Help develop and refine CS processes, playbooks, and best practices as the team scales * Mentor and support other CSMs, sharing best practices and elevating team performance * Maintain accurate account data, notes, and activity tracking in CRM * Meet KPIs related to engagement, retention, and growth * Identify and drive improvements to Customer Success processes, tools and playbooks to support scale * Travel on-site to meet with clients * Support evolving initiatives as the company grows * Other duties as assigned by management * 5-7 years of Customer Success, Account Management, or client-facing consulting experience, preferably within a B2B SaaS environment * Proven experience managing complex accounts with multiple stakeholders, including engagement at the executive level * Experience working with healthcare customers or within healthcare operations strongly preferred * Demonstrated ability to drive measurable customer outcomes: retention, adoption, and expansion * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented and consultative mindset * Comfortable contributing to team-level initiatives, sharing best practices, and helping elevate those around you * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) What We’re Looking For - Our Surgimate Values * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview The Manager, Technical Support, will build and lead our new Technical Support function as we transition to a SaaS ready, tiered support model. This role is responsible for building and managing a high performing technical team dedicated to cloud service health, API and customization incidents, platform reliability, and problem management. This role is customer-facing when necessary and requires extensive experience communicating directly with senior business and technical leaders in our customer base. The successful candidate must demonstrate confidence in high-stakes conversations, including executive briefings, incident updates, and postmortem reviews. The Technical Support Manager partners closely with the Technical Product Manager to improve triage quality, gatekeep engineering effort, and convert recurring incidents into systemic product and platform improvements. Work Arrangement: Remote Responsibilities • Build, lead, and coach the Technical Support team., • Own technical case management, including MTTR, SLA performance, prioritization, communication., • Implement end-to-end case ownership, ensuring zero “ping-ponging” between teams., • Build and maintain operational runbooks, SOPs, and service workflows for the technical track., • Act as incident commander during Sev-1 and Sev-2 events., • Oversee technical investigation and resolution for:, • Cloud service interruptions, • API failures and integration issues, • Customizations/configured logic incidents, • Platform performance degradation, • Perform and review RCAs, trend analysis, and corrective/preventive actions., • Serve as a customer facing technical leader during escalations., • Deliver concise, Executive-ready summaries to senior business and technical stakeholders., • Participate in customer incident calls, debriefs, and roadmap discussions., • Act as the technical point of contact when Support requires senior leadership presence., • Validate escalations prior to Engineering handoff; ensure complete triage, reproducible steps, logs, and metadata., • Partner with the TPM on prioritization, defect intake, and technical debt grooming., • Identify recurring incidents and drive durable product improvements., • Use AI triage to improve routing accuracy between Functional and Technical Support., • Collaborate with the TPM to implement AI clustering for “silent” platform issues., • Oversee AI deflection for common configuration and how-to issues., • Perform other duties as assigned to support departmental and company objectives. Qualifications • Bachelor's Degree in STEM field or equivalent experience., • 6–8 years of experience in SaaS technical support, SRE, escalations engineering, or incident response. 5+ years managing technical teams in a tiered or escalations model., • Extensive customer facing experience interacting with C level stakeholders, senior business leaders, and technical leadership teams, • Deep understanding of cloud architectures, observability, APIs, logs, and troubleshooting methodologies., • Strong background in incident and problem management (RCA, CAPA, PIRs)., • Experience collaborating with engineering and product on defect intake and prioritization., • Ability to travel up <10% as business needs require., • Role requires the following physical capacity: Sedentary: primarily desk/computer work., • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position. Benefits: • Competitive Compensation Package ($140,000 - $175,000 base salary + variable component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription, • Employee Discount Program Please note that we do not offer sponsorship for this position. Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ___ ✨ About the Role This role is for a Senior Engineering Manager where you’ll be a manager of managers. You will be leading across multiple teams in an org of around 20-30 people. We’re expanding and your role as the Senior EM will be to grow and build new squads as needed. Your direct reports will include Tech Leads, Senior Engineers and 2-3 Engineering Managers. Senior Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work. Senior Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team environment for people to do their best work. You’ll be responsible for structuring, organising, supporting and challenging your team to deliver on their mission. You can read more on the expectations of Senior Engineering Managers in our ___. Is this role right for you? While this is not a role which requires hands-on-coding, we are looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles. We recognise that Senior Engineering Managers lead in different ways, we’re looking for someone who is adept at: • Delivery and Execution: Enjoys taking accountability for delivery across your squad(s), collaborating with the Technical Lead and Product Manager., • Engineering and Operational Excellence: Actively fosters a high bar for engineering excellence within your teams. You’re accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth, so holding a high bar (and clearly articulating your expectations) is key., • People Leadership: Has experience directly managing at least 2-3 Engineering Managers and leading orgs of around ~20 engineers. You can support, coach and develop them through their career with regular 1:1s and continuous feedback., • Technical Influence: Partners with senior engineers to drive technical initiatives that raise the bar for our engineering practices., • Stakeholder Relationships: Builds strong stakeholder relationships with other teams, and creates a focus space for engineers to do their best work., • Organisational Wide Impact: Collaborates with the wider engineering organisation to contribute to company-wide best managerial and technical practices and standards. We consider your application across all open EM roles at Monzo independent of which role you've applied for, so if you've recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again. The interview process: After an initial informal recruiter call you go through two main stages • Initial Call (1 hour) You'll meet with one of our Senior Engineering Managers or Engineering Directors. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’), • Loop Stage (3 hours 30 mins) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below). The Loop is one stage and the interviews in this stage are: All things going well, you'll have completed the hiring process 🚀 Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email . Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you: 💰Base salary £130k - £160k + Equity + Benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits___ #LI-Remote #LI-AL1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2023 ___ and 2023 ___ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. This Technical Architect CRM & Industry Workflow is a functional and technical expert consulting with customers on implementing ServiceNow CRM & Industry Workflow's solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). Technical Architect, CRM & Industry Workflow brings architectural guidance, business acumen in the industry (Customer Service, Field Service Management, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners. What will you be doing in this role? Project Delivery • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer., • Ensure quality of work delivered by technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients., • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices., • Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients., • Write/estimate stories, monitor developer’s work, and own overall quality and delivery of development., • Lead technical onboarding efforts with new clients to understand their current processes and platform configurations., • Deliver any purchased development artifacts, documentation, and knowledge transfer activities., • Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues., • Mentor developers and technical consultants on technical design standards and best practices., • Maintain and build proficient knowledge of the ServiceNow platform and products., • Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems., • Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities., • Interface with the product team during new product implementations to gain best practices insights and give feedback on new features and capabilities to enhance the product. To be successful in this role, you will need to have the following qualifications: • At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies. Preferably ServiceNow CRM & Industry Workflow Solutions. (Knowledge of other CRM tools is a plus - Salesforce, ServiceNow, Zendesk. Etc. ServiceMax, Pega, etc.), • Minimum of 2 years of experience developing enterprise architectures, technical roadmaps., • Strong Understanding of industry specific knowledge including system architecture, use cases, workflows, personas, industry standards, compliance and regulation requirements (Ex. HIPPA, PHI, and PII) typically found in the ecosystem., • Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems., • Understanding of data classifications and impacts to storage and security requestions for various types., • Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design., • Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise., • Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. As a ServiceNow Expert Services Consultant, you will be a continuous learner required to achieve and maintain new accreditations and certifications, participate in professional development courses and be passionate about innovation. Required ServiceNow Certifications: • Certified System Administrator, • Certified Implementation Specialist – Customer Service Management, • Certified Technical Architect (required or must achieve in first year), • Preferred additional ServiceNow Certifications:, • Certified Implementation Specialist – IT Service Management, • Certified Implementation Specialist – IT Operations Management, • Certified Master Architect Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is a remote or hybrid position in the US. About your skills • Product strategy: You have experience defining and executing product strategies that align with business goals and user needs., • User-centered: Collaboration with designers to create intuitive and delightful user experiences is your strength., • Data-backed decision making: You excel in leveraging data to inform decisions, measure success, and iterate for improvement., • Stakeholder Alignment: You develop relationships effectively up, down, and across the organization. You confidently communicate and align with multiple stakeholders, building trust and shared vision. About this role We are seeking an experienced Senior Product Manager to join our team in a strategic, high-impact role. You will contribute to shaping the overall direction of our core learning experience and lead the development of innovative, engaging, and delightful products that help millions of learners achieve their goals. Overseeing key elements of the user journey, you will design and refine learning features that spark deeper engagement and drive career growth. If you’re passionate about creating effective and engaging learning experiences with a strong track record of delivering impactful results, we want to hear from you. What you’ll be doing • Define and drive product strategy, development, and execution for learning experiences., • Collaborate with cross-functional partners, including engineering, design, data science, and marketing, to craft experiences that inspire and empower learners., • Operate with a high degree of autonomy, integrating strategies and tactics aligned with organizational goals., • Champion learner needs and market opportunities by working closely with stakeholders across the company., • Leverage behavioral insights, learner feedback, and data-driven decision-making to prioritize initiatives and measure success., • Lead execution through all stages of the product lifecycle: discovery, design, development, delivery, and optimization., • Build trust and alignment within the organization to deliver meaningful business outcomes. What you’ll have • 4+ years of product management experience with user-facing products., • Strong expertise in user-centered design and a track record of creating intuitive and delightful user experiences., • Demonstrated success leading large, complex product initiatives and driving measurable business outcomes., • Exceptional analytical skills with the ability to translate data into actionable insights., • Outstanding communication and collaboration abilities, with experience influencing and aligning diverse stakeholders., • In-depth knowledge of product development methodologies and industry best practices., • Passion for lifelong learning and Udemy’s mission to improve lives through education.

Accountant, Sr Draper, UT Experience level: Mid-senior Experience required: 3 Years Education level: All education level Job function: Legal Industry: Financial Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Job Description: Monitor and reconcile payment transactions of incoming and outgoing data within Bills internal database to ensure proper recording of the funds held by customers accounts as well as payment on BILLs credit products. Research exception items thoroughly and in a timely manner, and drive them to resolution in collaboration with bank reps, Payment Operations, Finance, Product and Dev teams Assist with audits and reporting needs as needed across the company and ensure internal controls are in accordance with SOX Perform regular closing activities such as journal entries and reconciliations Maintain operational reconciliation and exception procedures, addressing potential changes due to new products, systems, and improvements Actively look for opportunities to standardize processes / automate / eliminate nonvalue added activities and implement them for process improvements. Complete ad hoc analyses. Professional Experience/Background to be successful in this role: 3+ years of experience in accounting, reconciliation, or financial operations. Basic knowledge of GAAP and reconciliation best practices Experience with high-volume transaction matching in a financial services or payments environment Hands-on experience with Blackline Matching, SQL, or other reconciliation tools Proficiency in Excel (Pivot Tables, VLOOKUP, INDEX-MATCH, Power Query) and Alteryx Experience in banking or fintech preferred Competencies (Attributes needed to be successful in this role): Excellent organizational and communication skills Exceptional attention to detail Strong data analysis, investigative and problem-solving skills Must be a team player, energetic, detail-oriented and a self-starter Must be able to handle and prioritize multiple tasks simultaneously in a fast-paced environment Have the ability to think outside the box, work independently with general supervision, be a team player, and willing to contribute beyond the defined role to meet business needs as circumstances require Notes from Hiring Manager: Work Shift Hours: 95 PM MT Interview Process: Multiple (1 one-to-one interview, then 1 interview panel with a few of my team members) Team Size: Working directly with a team of 2 other accountants Special Software or Skills: Excel, Tableau, Starburst, Alteryx Additional Information: Open to Remote Hybrid Multi-Task Excellent organizational skills MUST HAVE: 3+ years of experience in accounting, reconciliation, or financial operations. Working knowledge of GAAP and reconciliation best practices Experience with high-volume transaction matching in a financial services or payments environment Hands-on experience with Blackline Matching, SQL, or other reconciliation tools Proficiency in Excel (Pivot Tables, VLOOKUP, INDEX-MATCH, Power Query) and Alteryx.

Staff Product Manager, Virtual Vehicle Remote, San Diego CA At Platform Science, we’re working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe. Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team. About the Role Commercial fleets increasingly operate mixed-brand vehicles, and today’s fragmented tool landscape forces managers to juggle multiple systems. This role sits at the center of the effort to give them one coherent experience, without erasing the partner intelligence that makes each brand valuable. You’ll shape a platform that hundreds of thousands of vehicles depend on daily, and where fleet managers monitor, diagnose, and act on vehicle data across multiple truck manufacturers, all from a single interface. We’re looking for a product leader to make this multi-brand experience possible. The core challenge: build a shared foundation that normalizes data and workflows across OEM partners, while giving each partner the ability to surface their own differentiated intelligence and branding within that shared experience. You’ll balance platform consistency with partner extensibility, at enterprise scale. You’ll report to the Director of Product and partner closely with engineering, design, QA, product marketing, and global business units. You’ll also coordinate with teams responsible for shared platform services (authentication, entitlements, core data models) that our OEM experiences depend on. Essential Responsibilities • Define and maintain the product roadmap for our OEM Common and Proprietary Experiences; continuously prioritize across requests, needs, and technical debt based on business impact., • Author and refine product requirements, user stories, and acceptance criteria; ensure engineering and design have a clear context to execute against., • Lead discovery and definition work: conduct customer interviews, analyze usage data, and synthesize insights into product direction., • Drive alignment across engineering, design, data platform, and partner-facing teams through regular roadmap reviews, sprint planning, and cross-functional syncs., • Collaborate with external OEM partners, gathering integration requirements, negotiating scope and sequencing, and communicating platform capabilities and timelines., • Own migration plans end-to-end: define transition tooling requirements, establish migration criteria, sequence customer cohorts, and partner with TPMO and external partners., • Own go-to-market coordination with product marketing, customer success, and sales enablement for launches, migrations, and feature releases., • Establish and track success metrics (adoption, engagement, migration progress, partner satisfaction) and use them to inform roadmap decisions., • Heavily utilize agentic AI tools to distill strategy, generate and refine requirements, and rapidly prototype concepts to accelerate the path from insight to deliverable across the product lifecycle., • Communicate product strategy, progress, and trade-offs to senior leadership and executive stakeholders on a regular cadence. Experience • 7+ years of product management experience, with at least 2 years at the Senior or Staff level., • Proven ownership of a key area or an entire SaaS or enterprise web application., • Track record of migrating users from legacy systems to new platforms: you understand the sequencing, tooling, and customer communication required to pull this off cleanly., • Strong UX instincts for enterprise software: you believe admin tools should be intuitive, not just functional, and you push for smart defaults with granular overrides., • Track record of shipping iteratively in complex, multi-stakeholder environments., • Strong data-product instincts: you’ve worked with normalization layers, data pipelines, or analytics products and can reason about schema design trade-offs with engineering., • Ability to manage competing stakeholder needs; external partners, end customers, internal teams, and distill them into a coherent, sequenced roadmap., • Excellent written and verbal communication; comfortable presenting strategy to senior leadership and external partners., • Exhibits a positive, can-do attitude and is willing to work in a hyper-growth environment. In other words, roll up your sleeves and thrive in a fast-paced start-up Nice to Have We value fresh perspectives and strong general PM craft over domain familiarity. But let us know if you have experience within these domains. • Background in multi-brand or multi-tenant portal products (e.g., insurance, healthcare, logistics, or channel platforms)., • Familiarity with enterprise data governance or consent-based data-sharing models., • Exposure to internationalization (l10n) challenges in enterprise software., • IoT, telematics, transportation, or trucking industry experience. The company offers various benefits to regular, full-time employees including: • Medical, dental, and vision insurance, • Short-term and long-term disability insurances, • AD&D and life insurance, • 401k plan, • Paid vacation, sick leave and holidays, • Six weeks of paid parental leave For more information please see the___ brochure for regular, full-time employees. In addition, you can access the Benefit Highlights brochure for regular, full-time employees by copying and pasting the link into your browser: ___. Our job titles for each posting may span across more than one job level. The estimated base salary for this role is between $168,000 and $229.00The range displayed on each job posting reflects the minimum and maximum target range for new hire base salaries across all US locations. Compensation packages are based on many factors unique to each candidate, including but not limited to skill set, work experience, relevant training and certifications, business needs, market demands and specific geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our___ (link for browser: ___).

REMOTE POSITION Who we are? Founders Workshop is a company based in Arizona. We create web and mobile apps for non tech founders of tech startups. We partner with our clients to provide exactly what they need to get their first version software into the market on time and on budget. The Senior Developer at Founders Workshop helps clients bring their visions to life. They leverage technological skills while working with the project team to create innovative software. This role requires strong attention to the “bigger picture” as well as attention to the “fine details”. The Senior Developer Team Member balances cost, quality, and the need to move quickly. • Use requirements from product manager to develop features that clients will love, • Use best practices to create great code, • Connect with your remote team daily to coordinate activities, • Keep your team in the loop with the latest updates to your tasks., • Ask questions and make suggestions so we can deliver the best software to our clients, • Carefully analyze requirements and test scripts, • Assist in planning and scope management, • Collaborate with project leadership and team members, • Identify blockers and potential blockers so the team moves quickly and effectively, • +1 years of experience with Wappler., • Team play who has worked with full project team (including design, QA, and multiple developers), • Familiar with trends and state of the industry for MVP software, startups, and javascript, • Flexible and responsive to changing requirements, • Reliable, • Responsive to stakeholders needs and pain points, • Proactive communicator, • Detailed oriented, • Fast paced, changing environment (You will never get bored!), • Awesome team, • Awesome innovating clients, • Challenge of making something amazing, • Exposure to many different verticals and opportunity to apply expertise from each, • Remote work

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role We're looking for an experienced product management to build, launch, and grow capabilities for Veeva Grants. You will work closely with early adopters, customers, sales, consulting, and engineering to construct a product definition, a solution map, and roadmap, and define detailed product specifications. Veeva Grants is a new application for Life Sciences and you will be the one taking it from zero to one. We’re looking for a self-starter that takes initiative with a natural ability to execute, adapt, and learn quickly when faced with ambiguity. You will work closely with a team of industry and technology A-players, who together are bringing to life the next generation of Veeva products to Medical Affairs. • Be hands-on. Design, Prototype, Configure Veeva Grants from scratch - validate solutions rapidly to ensure we solve the right problems, in the right order, • Be agile. Design, implement, iterate, • Be a storyteller. Author and design high-quality specifications and communicate specific, actionable requirements to your engineering teammates, • Be an owner. Create and manage the roadmap for your product area, and collaborate closely with cross-functional teams. Keep up with the latest Grants Management software and Life Sciences industry trends, and distill them into product requirements, • Be a team player. Work with Engineering, QA, and Product Management to build solutions that harmonize across Veeva applications, • Take pride in your work with a passion for excellence, • 8+ years of progressive experience in product management, • Experience with pharmaceutical, educational, or research grants, • Exceptional verbal and written communication skills, • Demonstrated expertise in design, product development, and strategic planning, • Experience in researching and understanding customer and market requirements to develop short and long-term product roadmaps and plans, • Experience writing detailed user stories and managing a story backlog, • Ability to understand and communicate architectural requirements, preferences, and limitations, • Track record of effectively collaborating with engineering/QA to define, design, and deliver the product, • Experience with data modeling (ERDs) and Lucidchart, • Ability to work independently in a fast-paced environment and comfortable with ambiguity, • Bachelor’s degree in engineering, computer science, or a related discipline, • Must be based in a region in the Eastern Standard Time zone, • Qualified candidates must be legally authorized to work in the USA or Canada, • Experience in digital product design tools such as Figma, • Experience in the clinical trials industry, • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program, • Base pay: $120,000 - $200,000

About Us: YipitData is the market-leading data and analytics firm. We analyze billions of data points every day to provide accurate, detailed insights across industries, including consumer brands, technology, software, and healthcare. Our insights team uses proprietary technology to identify, license, clean, and analyze the data that many of the world’s largest investment funds and corporations depend on. We raised $475M from The Carlyle Group at a valuation over $1B, further accelerating our growth and market impact. We have been recognized multiple times as one of ___. As a fast-growing company backed by The Carlyle Group and Norwest Venture Partners, YipitData is driven by a people-first culture rooted in mastery, ownership, and transparency. With offices in New York, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore, we continue to expand our reach and impact across global markets. About SpendHound: ___ is a software vendor management platform and benchmarking service launched by YipitData. We’ve experienced explosive growth by re-defining the business model for this category. (See this ___ from SpendHound’s Senior Product Manager!) • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Software and AI benchmarks across more than 10,000 vendors to help negotiate better rates across vendors, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. Why You Should Apply NOW: We’ve grown from 40 customers to over 1000 customers and have expanded from a single point solution to a multi-modal platform in 2 years. As we continue to scale, Outsourced Finance partnerships are becoming a critical part of our go-to-market strategy. We are seeking a Channel Sales Manager to own and grow our strategic relationships with outsourced finance partners and drive revenue through these partnership channels. About The Role: In this role, you’ll have a unique opportunity to help scale the Outsourced Finance partner motion. You will act as the central point of contact for our finance partner ecosystem and play a key role in driving both partner engagement and sales outcomes. Your goal is to build and manage relationships that drive consistent partner-sourced opportunities, resulting in new SpendHound customers. This is a remote-friendly opportunity that can sit in NYC (where our headquarter is located), one of our office hubs (Austin, Miami, or Mountain View), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. As Channel Sales Manager, You Will: • Serve as the primary relationship manager for an initial portfolio of ~5 outsourced finance partner companies that we expect to grow to 10-20 over the coming months, • Build strong communication channels with partners, ensuring alignment on priorities, objectives, and performance expectations., • Help grow the channel through targeted business development via referrals and cold outreach, • Own customer targets tied to partner-sourced opportunities, including forecasting, pipeline tracking, and achievement of monthly/annual goals., • Help define the playbook to scale this motion across many possible partners., • Develop and manage joint go-to-market strategies with partners to drive mutual value and accelerate customer acquisition, including scalable processes and playbooks for partner enablement, co-marketing, and referral workflows., • Collaborate closely with internal teams (Sales, Marketing, Customer Success) to enable partners with the tools, training, and information needed to succeed., • Monitor partner performance, report key metrics, and implement initiatives that improve outcomes for both partners and the company., • Act as an advocate for partners internally, ensuring feedback loops for continuous improvement. You Are Likely To Succeed If: • Enjoy scaling new programs from the ground up and are comfortable experimenting and navigating ambiguity, • Are a strong communicator with the executive presence to engage senior leaders and represent SpendHound externally, • Results-oriented with proven success in meeting sales targets through indirect channels., • Thrive in fast-paced, cross-functional environments and know how to keep momentum moving across teams, • Are proactive, self-directed, and take ownership without waiting for permission, • Have 3-5 years of experience in partner/channel sales, alliances, or business development roles in a tech or services business. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by your impact, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. The on-target-earning for this position is anticipated to be $150,000 USD ($100,000 Base + $50,000 Uncapped Bonus). The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks. The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

Senior Software Engineer (Frontend / Vue.js) Reports to: Development Manager Salary: Up to $140,000 based on experience OnTheClock is looking for a Senior Software Engineer with strong expertise in Vue.js and modern frontend development to join our growing engineering team. You'll specialize in our web frontend (Vue.js 3/Nuxt 3/TypeScript) while working full-stack across our .NET backend APIs, SQL Server database, and AWS infrastructure. OnTheClock is a successful Michigan-based SaaS company serving over 160,000 monthly active users with time tracking, scheduling, and payroll solutions. OnTheClock is investing in engineering excellence, and we're building out a strong internal engineering team. As we scale toward our ambitious long-term goal of reaching 1 million users, we need exceptional software engineers who want to be a part of establishing the technical foundation, culture, and practices for our team. This isn't just another senior software engineering role. You'll have real technical influence from day one. You'll help shape our architecture, drive technical decisions, establish engineering best practices, and help us modernize and optimize systems that serve thousands of small businesses. You'll work across our full stack (Vue.js, .NET, SQL Server, MAUI, AWS) and contribute to decisions that will define our technical direction for years to come. We're establishing a culture of engineering excellence, one that values initiative, continuous learning, knowledge sharing, and high standards. You'll work alongside other software engineers who are passionate about their craft, challenge each other to grow, and care deeply about delivering quality software. This is a place where your ideas matter, your growth is prioritized, and your impact is immediate. You'll get to: • Be an early member of a newly formed internal engineering team with fresh leadership and vision, • Influence technical strategy and architecture decisions, • Work on meaningful problems that impact 160,000+ users and help small businesses succeed, • Modernize and scale systems toward our ambitious long-term goal of reaching 1 million users, • Grow your skills across the full stack while leveraging your deep specialty, • Experiment with AI coding assistants and emerging tools to boost productivity, • Enjoy work-life balance, flexibility, and a supportive team environment We’re a small company, building out a new engineering team. You’ll wear multiple hats, work across the stack, and have a broad impact. If you’re looking for narrow specialization (that you might find at a larger company), this won’t be a good fit for you. If you're a senior engineer who wants ownership, variety, impact, and the chance to help establish engineering excellence, not just maintain what already exists, keep reading. Our Current Tech Stack (What You Will Be Working With) • Backend: C#, .NET, Web API, Entity Framework, MediatR (CQRS), • Frontend: ___ 3, Nuxt 3, TypeScript, Pinia, Vite, Bootstrap Vue, • Mobile: .NET MAUI (Android and iOS), • Database: SQL Server, • Infrastructure: AWS (EC2, S3, Cognito), Windows Servers, IIS, GitHub Actions, • Monitoring: New Relic, Sentry Responsibilities (What You'll Be Doing) • Design, build, ship, and maintain features across our web application (Vue.js 3/Nuxt 3/TypeScript), with contributions to our backend APIs (.NET/C#/Web API), that serve 160,000+ monthly active users, • Build responsive, accessible, and performant user interfaces using Vue.js 3, Nuxt 3, and TypeScript, • Provide technical leadership and expertise across projects, offering architecture guidance, system design recommendations, and best practices, • Own significant technical areas end-to-end, from database schema design to frontend UI, taking initiative to identify improvements and drive them to completion, • Conduct thorough code reviews and architecture reviews, raising the bar for code quality and helping the team make better technical decisions, • Collaborate closely with Product and the Development Manager to shape the technical roadmap and prioritize engineering initiatives, • Debug and resolve production issues using monitoring tools like New Relic and Sentry, participating in an on-call rotation to ensure system reliability, • Work on AWS infrastructure (EC2, S3, IAM), CI/CD pipelines (GitHub Actions), and DevOps processes to improve deployment reliability and developer productivity, • Mentor other engineers as the team grows, sharing knowledge through code reviews, pair programming, documentation, and fostering a culture of continuous learning Required Qualifications - Technical • 6+ years of relevant professional software engineering experience, building production web applications, • Strong expertise in modern frontend development (advanced), • Vue.js 3, Nuxt 3, TypeScript, • Component architecture, state management (Pinia/Vuex), reactive patterns, • HTML5, CSS3, responsive design, accessibility fundamentals, • Build tooling (Vite, Webpack), performance optimization, • REST API consumption and frontend/backend integration, • Strong backend capabilities (proficient), • Willing and able to work in .NET/C# backend code, and write API endpoints, • Not just a frontend specialist, you can trace a bug from the UI through the API to the database, • Strong SQL Server or relational database experience (proficient), • Experience with production support, monitoring tools (New Relic, Sentry, or similar), and comfort with on-call rotation (proficient) Required Qualifications - Non-Technical • Proactive and takes initiative: You see problems and fix them. You don’t wait for perfect instructions., • Lifelong learner: You stay current with technology. You experiment. You read the docs. You share what you learn., • Excellent communicator: You can clearly explain complex technical concepts. You ask questions when something is unclear. You document decisions., • Collaboration: You give helpful code reviews. You accept feedback gracefully. You make your teammates better., • Low ego: The best idea wins, regardless of seniority., • Comfortable with ambiguity: this is a new team, and we’ll figure things out together., • Bias toward action: You ship working code. You iterate. You don’t let perfect be the enemy of good., • Comfortable speaking up, challenging ideas respectfully, and driving discussions, • High standards for quality and engineering excellence Preferred Skills & Qualifications • Experience with AWS (EC2, S3, IAM) or cloud infrastructure, • Experience with CI/CD pipelines (GitHub Actions or similar), • Experience with third-party API integrations (payroll providers, accounting systems, etc.), • Experience with or strong interest in AI-powered tools for developer productivity, • Experience in modernizing legacy codebases or reducing technical debt, • Experience with GitHub and GitHub Actions, • Experience working in small teams where you wore multiple hats, • Some leadership experience (tech lead, mentoring, architecture ownership) or aspiration to grow in this direction You're wondering, what is OnTheClock? OnTheClock, founded in 2004, is a Michigan-based SaaS (web-based) software company that provides real-time time tracking, scheduling, and payroll for businesses. Our web-based software and apps provide employers with a simple way to track employee hours, establish work schedules, and pay employees all in one system. OnTheClock has a great culture, and we are looking for like-minded people who can deliver the best service possible to our customers. What we look for in you Positive - whatever it takes attitude • Analytical - drills down into data and loves technology, data, and spreadsheets, • Growth Mindset - curious and always learning, • Deep Expertise - smarter than us at your craft. We want you to challenge yourself and us., • Build Up Others - teach others as you work, • Results Focused - ability to achieve and prove results, • Culture Fit - Must fit in here at OTC, in line with our values - ___, • Be A Doer - always looking for new ways to look at data and make recommendations, • Find us on ___ to understand more about us Why Should You Work Here With Us • 2023 - 2025 Crain’s Best Places to Work recipient, • Competitive pay, • Flextime, • Hybrid work environment, • 100% paid health insurance, • The kitchen is stocked with drinks and snacks, • Free company lunch every Thursday, • Paid time off, • 9 paid holidays, • $100k life insurance, • 401K matching retirement plan, • Short-term disability, • Long-term disability, • Continuing education is encouraged with $1,000 per year, • Blue Cross dental and vision, • Career growth, • 4.9-star Glassdoor review, • 4.8-star product review The finer print • This position is eligible as a fully remote role for individuals 50 miles outside our Clinton Township, MI office. Candidates who live within a 50-mile radius will be expected to follow the OTC hybrid work model., • At this time, we generally restrict hiring in the following U.S. states due to employment, payroll, and compliance requirements: California, New York, New Jersey, Colorado, Massachusetts, Oregon, and Hawaii., • An I-9 form must be completed at hire to confirm work authorization.