Server jobs in United States - Page 15

Job Description ▶︎ Job Details: • Job Title: IT Project Leader - Server, • Client: IT Services, • Working Location: NY 10022, • Working Style: Hybrid, • Employment Type: Permanent/Full-time, • Salary: $70,000 - $80,000 per year + Full Benefits, • Benefits: Full Benefits (Insurance, PTO, 401K), • Visa Support: Yes, • Language: English ▶︎ Position Overview: This role is focused on providing IT support and project management under the supervision of a Project Manager. The IT Project Leader will ensure excellent customer service, manage customer relationships, and support various IT infrastructure projects. ▶︎ What will you do: • Customer Service & Support: You will ensure outstanding customer service by providing direct IT support to customers and supporting projects under the supervision of the Project Manager. You will promote effective response times and provide expert insights into general support issues., • Quality Service Enforcement: You will enforce quality service guidelines for dealing with customers, completing services, and ensuring overall customer satisfaction., • Travel & On-Site Work: You will travel to customer locations and data centers for physical work, providing hands-on IT support as needed., • Vendor Communication: You will communicate with external vendors to manage projects and troubleshoot issues, ensuring smooth collaboration for project delivery., • Trend Analysis & Process Improvement: You will analyze trends in issue reporting and develop preventative solutions. You will also suggest process improvements and develop new procedures as necessary., • Security Event Investigation: You will investigate suspected security events or vulnerabilities reported by PSOC and CSIRT teams to ensure the integrity of the IT infrastructure., • Additional Duties: You will perform other duties as assigned by the Department Director, contributing to the overall success of the team and department. ▶︎ Required Qualifications & Skills: • Experience with design and implementation of: Virtual Machine (vSphere, Hyper-V), Windows Virtual Desktop, Windows Server (Active Directory, File Server Exchange, MS 365), Unix Server (Redhat, SMTP Server), Cloud Solutions (AWS), Authentication Infrastructure (SSO, ADFS), • Excellent troubleshooting skills with Active Directory, GPO, Authentication, Access Privilege, Mail Protocol (SMTP, MAPI over HTTP), • Strong background in information security ▶︎ Preferred Qualifications: • Bachelor’s degree in Computer Science or a related field, • MCP and AWS certifications are a plus, • Strong English communication skills, both written and verbal, to support customers, report to upper management, and work effectively with the team Powered by JazzHR 44jqNI6JNu

Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking Bartenders. Bartenders at Five Iron Golf are dedicated to delivering exceptional service and genuine hospitality. Bartenders greet customers with a smile, learn about their preferences, are helpful in answering any questions, recommend menu items, and prepare and serve beverages and food. Bartenders report directly to the General Manager. Responsibilities include the following: • Provide above-and-beyond service to Guests with a friendly face, • Expertise in spirits/beer/wine, • Maintain an appealing and Guest-ready bar area, • Determine Guests’ beverage preferences and make on-point recommendations, • Manage inventory and order supplies to ensure bar is clean and well-stocked, • Create fresh and new ideas for specials, cocktails, and promos, • Understand all key business functions, including simulator functionality, • Verify identification to ensure customers are the legal age to purchase alcohol, • Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf Required Qualifications: • Server and/or hospitality experience encouraged but NOT required, • Upbeat energy and enthusiasm, • Positive attitude, • Ability to work in a fast paced environment and work with a team, • Ability to stand, walk, and bend for long periods of time, • Ability to obtain proper licensing and certifications for the location, • Meet state minimum age to serve alcohol, • Proficient verbal and oral communication skills, • Ability to lift up to 50 lbs Benefits (*applies to full-time employees): • Health, Dental, and Vision insurance*, • Long and Short Term Disability*, • Accident and Critical Illness Insurance*, • 401K *, • Meals while working are included for free, • Competitive hourly wages + tips Pay: $11.35/hr + tips Job Type: Non-Exempt, part time Hours: Nights and weekends required Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements:

Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. The Server/Bartender at Five Iron Golf goes beyond simply taking orders, guiding guests through the menu and offering recommendations that elevate both the dining and gaming experience and the overall guest satisfaction, while also driving sales. Responsibilities include but are not limited to the following: • Deliver exceptional service to guests, ensuring a fun and enjoyable experience, • Maintain extensive knowledge of our food and beverage offerings. Present menus, answer questions about menu items and alcohol offerings, make recommendations, and use upselling techniques, • Use point-of-sale terminals to enter orders and process payments accurately, • Serve food and beverages in a timely and courteous manner, • Manage inventory and order supplies to ensure bar is well-stocked, • Ensure the bar, golf simulators, and surrounding areas are clean and guest-ready, • Create fresh and new ideas for specials, cocktails, and promotions., • Take pride in ensuring guests' enjoyment by actively checking in with guests at the bar and in assigned simulators during their visit to ensure satisfaction and promptly address any concerns, • Maintain up-to-date knowledge of all of our technology, additional products, and promotions, • Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness, • Verify guests' legal drinking age, • Server, bar, and/or hospitality experience encouraged but NOT required., • Upbeat energy, enthusiasm, and positive attitude., • Ability to work in a fast-paced environment and as part of a team., • Ability to stand, walk, and bend for long periods of time., • Ability to obtain proper licensing and certifications for the location., • Meet state minimum age to bartend., • Proficient verbal and written communication skills., • Health, Dental, and Vision insurance*, • Short-Term Disability*, • Accident and Critical Illness Insurance*, • 401(k)* Schedule: Nights and Weekends Required Job Type: Non exempt, Part-time Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements:

Job Description BARTENDERS - HIRING FOR NEW RESTAURANT OPENING J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch-made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It’s part of the company's DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating its leaders to reach their goals. And you can find that with us. Why Choose Us: • Competitive Compensation, • Flexible scheduling, • 401(k) with Company Match, • Must be 18 years of age or older to serve alcohol (based on state regulations). We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.

Job Description The Charlies Bar & Kitchen is a restaurant and cocktail bar with expertly prepared classic cocktails and delicious American cuisine in a warm and inviting environment. We are currently looking to hire experienced guest forward service-driven bartenders to join a tight knit group. JOB DESCRIPTION & QUALIFICATIONS: BARTENDER/SERVER is responsible for delivering excellence in developing relationships with guests by providing personalized service, anticipating guests’ needs. The bartender should also care about classic cocktails, expert preparation, quality spirits, fresh ingredients, solid ice, precise recipes, teamwork and most importantly hospitality. Position includes some shift as a server on the floor. Part time and full time positions available. All bartenders are expected to work shifts both as a server and as a bartender. REQUIREMENTS: BARTENDER • 3+ years behind the bar (not including bar back training), • Can build 3-5 drinks at a time (this is a must), • 2-5 shifts a week, • Flexible Availability, • Food knowledge and proper service acumen BENEFITS: Hourly rate: Minimum Wage +TIPS/TIP CREDIT Flexible Scheduling Please submit your resume to and we will contact you for an interview. Job Types: Full-time, Part-time

Job DescriptionThe Beatrice Inn is looking for professional Captains Our dining room Captains’ are responsible for being the lead team member for the guests' experience. A thorough knowledge of the menu and beverage program is required in order to effortlessly field all guests’ questions and requests and to be able to provide an exceptional experience. CAPTAIN REQUIREMENTS: Professional, articulate, friendly, and punctual. Possesses and exhibits the drive to provide exceptional service. Full-time flexible hours are required (able to work nights, weekends, holidays). Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs. Proficient in computer skills including MICROS system. Experience in New York Times 2- or 3-star restaurants preferred. · A minimum of 4 years’ experience in a fine dining restaurant as a lead server or captain · Impeccable service standards and attention to detail · An appreciation of fine food & wine · Professional demeanor, polished appearance with the ability to exceed our guest's expectations · Sense of urgency, quick and savvy · Ability to move with grace and efficiency · Excellent verbal communication skills · Carving skills and cheese knowledge is a plus

Job Description Who we are We are Noble People. A modern creative media agency. We develop original, bold and provocative media ideas for some of the most exciting brands in the world. Media ideas that aren’t media. Media that isn’t freaking boring. Brand ideas that people love. We do communications strategy, media planning and buying, and reporting and optimization – but with a lens that respects creativity and without the bullshit that comes along with most media agencies. We are passionate. We have strong values based on integrity and honesty. We find smarter ways to make an impact. We strip out the nonsense and do away with the old rules. We take a modern, transparent, and innovative approach to media – again, always through a creative lens. The Assistant Media Planner assists in the development of effective, innovative, and strategic solutions and is responsible for the day-to-day coordination and execution of approved media plans. The Assistant Media Planner also provides support to key team members in daily account management. Reports directly to the Media Supervisor. What you'll do Account & Client Management • Responsible for day-to-day maintenance of assigned accounts (billing issues, budget revisions, flowchart updating, competitive analysis, post-buy analysis, etc.). Maintains detailed and accurate records. Monitors media agreements and contracts with outside media vendors., • Produces work that delivers on client goals and gains industry recognition for its creativity and results. Constantly seeks and creates creative opportunities in both media choice and usage to increase visibility/impact., • Works closely with the Media Planner in the development and direction of media strategies and POV’s. Conducts media research, brainstorms, evaluates data, and develops points of view. Understands various media and their applications against client strategies and goals., • Works to understand the client's business (market share, business priorities, key competitor strategies, etc.)., • Evaluates publications, websites, broadcast, outdoor locations, etc. for their relevance in accomplishing client’s strategic goals., • Evaluates inventory against audience segments for a range of media vehicles (display, video, mobile, paid social, native) to determine which would most effectively reach the target audience., • Studies demographic data/consumer profiles to identify desired target audiences for online advertising., • Stays abreast of key developments/trends/issues in media (e.g., population, demographic, lifestyle, media usage changes)., • Assists Media Planner to ensure proper progression of media buys, such as timely issuance and receipt of client authorizations, delivery of paperwork to vendors, specs to creative agencies, delivery of creative assets to vendors, etc., • Responsible for the preparation of insertion orders and placement of advertising with media vehicles., • Using multiple sources of external data, performs campaign analysis directly relevant to, and to assist in, optimizations, planning, and/or buying decisions., • Implements, traffic, troubleshoots, and analyzes digital campaigns using a third party ad server. Our Must Haves • Strong aptitude for learning new skills., • Proven ability to multitask and prioritize across multiple projects, clients, and deadlines., • Excellent written and verbal communication skills., • Proficiency in spreadsheets/Excel for organization and calculations., • Demonstrated creative, strategic, and analytical thinking that earns trust and respect., • Ability to build and maintain strong professional relationships with colleagues, vendors, and clients., • Strong math, analytical, and attention-to-detail skills., • Understanding of consumer insights and ability to apply them effectively., • Bachelor’s degree preferred. We take care of you • Noble People offers a generous time-off package of 15 PTO days per annum, Safe & sick days, Personal and Birthday PTO as well as Summer Fridays, Mental Health & Wellness days, and a Sabbatical Program if you are with the agency for 7 or more years., • We offer a comprehensive healthcare plan for eligible employees and their families which includes Medical with Telehealth/virtual care options, Dental, Vision, 401K, STD, LTD, Life Insurance., • Lastly, we allow for a cell phone reimbursement, pre-tax commuter benefits, Flexible Spending Account, daily snacks, and much more., • The salary range is $42,500 to $45,000 USD per year. Diversity and Inclusion At Noble People, our people are our greatest asset. We are committed to fostering an inclusive environment that attracts, engages, and retains the best possible talent. Our diversity of experiences, backgrounds, locations, viewpoints and ideas is what makes us a great place to work and differentiate us as an employer of choice. We are an equal opportunity employer At Noble People we are committed to expanding opportunities for all employees without regard to race, color, religion, gender, age, national origin, sexual orientation, sexual identity, disability, or any other characteristic. Each person is valued for his or her talents, expertise, experience, and perspective.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… If you have an eye for detail, cleanliness, and are passionate about leading a team, then this job is for you. You will be responsible for maintaining Virgin Hotel’s high standards of cleanliness in supervising the cleaning of guest rooms. You will also be required to communicate, coordinate and work well with other teammates, managers and guests. Even more so, we expect you to be aware of your surroundings and notice/anticipate guest needs in order to engage the guest to let them know that you are there to take care of them with your genuine and “go the extra mile” service. You can also do this by training the room attendants and everyone else in your team as much as possible. Your teamwork and willingness to help others will be on display as you help your fellow teammates and room attendants in inspecting and at times cleaning the rooms. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Learn and retain food & beverage and menu knowledge, • Coordinates with bar staff to ensure the availability of all beverages, • Provide service for tables and floor area, • Stock and organize inventory at server stations, • Use excellent communication skills with guests, staff including verbal, written and body language, • Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc., • Clear tables, carry plates to dishwashing area, • Execute fabulous guest service, • Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc., • Enthusiastically describe details of food dishes and beverages at time of delivery to guests, • Be a team player! What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Lift and carry 30 lbs, carry and balance plates, cocktail tray on a regular and frequent basis, • Stand for periods of 8-10 hours, • Working late nights and early mornings hours, • Work with others like a rock star, while constantly advocating for your guests, • Ability to communicate clearly in verbal and written English, • Comply with all safety and health department procedures, as well as, all state and federal laws, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Current, legal and unrestricted ability to work in The United States, • 4-5 years of experience in a full-service hospitality establishment preferred, • Ability to work a flexible schedule

Job Description Job Overview We are seeking a skilled and enthusiastic Bartender to join our team. As a Bartender, you will be responsible for providing exceptional customer service and creating a memorable experience for our guests. If you have a passion for mixology, enjoy working in a fast-paced environment, and have excellent interpersonal skills, we would love to hear from you. Responsibilities Prepare and serve alcoholic and non-alcoholic beverages to customers Interact with customers in a friendly and professional manner Take orders and provide recommendations based on customer preferences Maintain cleanliness and organization of the bar area Adhere to all food safety and sanitation guidelines Handle cash transactions and process payments accurately Monitor alcohol consumption and ensure responsible serving practices Collaborate with the kitchen staff to ensure timely delivery of food orders Upsell additional products and promotions to increase sales Qualifications Previous experience in the food industry or hospitality preferred Knowledge of bartending techniques, recipes, and drink preparation Familiarity with Revel POS system is a plus Strong customer service skills with the ability to handle difficult situations calmly Excellent time management skills to handle multiple tasks efficiently Ability to work in a fast-paced environment while maintaining attention to detail Basic understanding of food safety regulations and procedures Must be at least 21 years old (or legal drinking age in your jurisdiction) Ability to stand for extended periods of time and lift heavy objects as needed Benefits: 401(k) Dental Insurance Employee assistance program Flexible spending account Health insurance Paid time off Referral program Tuition reimbursement Vision insurance

Job Description A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city. Position Summary Front of House Operations Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, handling pre-shift training, to promoting retail wine sales, merchandise, and more. Why us? ● Competitive pay ● We are a rapidly expanding national entertainment and hospitality company, offering tremendous opportunities for driven and ambitious individuals. ● Medical, Dental, Vision Insurance ● nDORFins program designed to promote a healthy and active lifestyle! ● 401K (and yes we match!) ● Flexible Savings Accounts,HSA and Dependent Care, Basic Life and AD&D Insurance ● Amazing discounts, 50% OFF all dining/retail wine ● Free Family Meal ● Tickets to available shows And more! Overview of Responsibilities ● Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant ● Participate in interviewing, hiring, coaching/counseling, and separation process of hourly employees ● Ensure restaurant and venue are fully prepared and organized for daily execution of the operation ● Manage staffing and operations of all revenue centers including venue, bar, support staff, service, private events, as applicable based on designated area of focus ● Prepare scheduling on a weekly basis ● Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle ● Resolve guest concerns and complaints with exemplary level of hospitality ● Perform all cash handling procedures: opening, mid-day safe counts, cash pay-outs and nightly cash drops, as needed ● Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities ● Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings ● Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts ● Maintain & update contact lists, VIP, and public event guest lists ● Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management ● Demonstrate excellent interpersonal and communication skills with service teams and management ● Other duties, initiatives, and tasks as per business need Minimum Qualifications ● Minimum 3 years experience in a multi-faced, high volume restaurant, venue, and/or equivalent relevant experience ● Exceptional hospitality skills ● Proven leadership skills and commitment to operational excellence ● Strong analytical and data skills ● Ability to successfully multi-task, delegate, and manage several tasks at once in fast paced environment ● Exceptional communication and interpersonal skills both written and verbal ● Functional knowledge of health department and related regulations ● Ability to perform physical requirements of position including standing and walking for extended periods of time, bending, pulling, pushing, lifting and carrying up to 50 lbs. ● Able and willing to work flexible schedule including days, nights, weekends, and holidays About Us Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences. We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionBenefits: • Competitive salary, • Employee discounts Location: 627 Kings Highway, Brooklyn, NY 11223 ( Please only apply if you live within 45 minute train or 30 minute drive.) About Us: We are a high-end kosher sushi restaurant in Brooklyn, known for quality and exceptional dining experiences. We are seeking a skilled and motivated individual to lead our dining room operations, ensuring top-notch service and seamless customer experiences. Position Overview: As Floor Manager and Head Server, you will take on a dual role, acting as both the lead server and floor manager, driving sales and enhancing guest satisfaction. You will manage the dining room, oversee the service team, and maintain the highest standards in a fast-paced environment. This is a unique opportunity to play a key role in our team, offering high-quality service while providing guests with memorable dining experiences. Responsibilities: • Oversee and coordinate dining room operations during shifts, ensuring all guests receive prompt and attentive service., • Lead by example as the head server, demonstrating excellent service skills, upselling techniques, and knowledge of our kosher menu., • Train, mentor, and support the service staff to maintain our high standards., • Maintain strong attention to detail, from table settings to overall ambiance., • Resolve guest concerns professionally and efficiently., • Manage and coordinate reservations and table assignments., • Collaborate with the kitchen team to ensure seamless service and communicate customer preferences or special requirements., • Ensure compliance with kosher dining standards and health/safety regulations. Qualifications: • Minimum 3+ years of serving and floor management experience in high-end or fast-paced restaurant environments., • Strong knowledge of sales techniques and guest service standards., • Ability to work late nights and weekends with flexible scheduling., • Excellent leadership, communication, and interpersonal skills., • Proven track record of successfully managing dining rooms and service teams., • Attention to detail, ability to multitask, and problem-solving skills. Benefits: • Competitive salary with potential for growth., • Opportunity to work in a unique, high-quality kosher dining environment., • A supportive team that values excellence and teamwork. If you are passionate about hospitality, possess excellent leadership and sales skills, and want to be part of a high-quality dining experience, wed love to hear from you! To Apply: Please submit your resume along with a brief cover letter highlighting your relevant experience and why youre a great fit for this role.

Job Description About Atria: Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in New York, Palm Beach, Los Angeles (2026) or wherever you are in the world. We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize the lifespan and healthspan of all our members through meticulous screening and tailored interventions to prevent, reverse, or manage all major chronic diseases. Each member’s care is led by a dedicated Chief Medical Officer who collaborates on your behalf with specialists in cardiology, neurology, pediatrics, gynecology, endocrinology, performance and movement, and more. Our exceptional clinicians also work closely with the 60+ members of the Atria Academy of Science & Medicine, top experts in their respective fields who are available for rapid consults, support, and referrals. The Lead Server role at Atria Institute is pivotal and responsible for ensuring the Hospitality team is operating effectively as one through food and beverage knowledge, liaising the member experience from the initial greet to departure, delivering on special moments, execution, and leading the service team with clear directive with foresight and kindness. • Active member presence between both floors, initiating greets to suites and departure follow through, communicating with the kitchen, server and housekeeper team on priorities and through delegation, • Fluid day-to-day communication between server and housekeeper teams through prioritization of tasks based on member and Institute needs, • Assisting in execution of curated hospitality moments based on likes, recovery and feel-good opportunities, • Leadership and oversight of daily member experience and operations, • Engage and provide ideas in bi-weekly Line-ups and daily huddles, • Maintain and train fellow team through high standards of food prep and knowledge, service and health and safety, • Support all Atria events with staffing and execution, • Curate thoughtful food and beverage offerings for members and gift amenities for ongoing member engagements, • Estimate food and amenity needs, place orders with distributors, and schedule the delivery of fresh food and supplies along with GM of Hospitality, • Learn and understand the fundamentals of all clinical testing available at Atria, • Direct and alert hospitality services team on each members’ appointment details and testing and how this impacts the service of food & beverage service, ie: fasting, full bladder, etc. within clinical knowledge Qualifications • Previous experience in a customer service or luxury hospitality role, preferably in a healthcare or high-end service setting., • Excellent interpersonal and communication skills, • Keen attention to detail and the ability to provide personalized service to each member, • Gracious leader who has experience managing teams, • A warm and welcoming personality, with a genuine desire to create exceptional experiences for Atria’s members, • Operate with speed and grace in high pressure scenarios Hourly Range: $34 - $36 per hour Requirements • College Degree preferred, • Min of 1 year in hospitality and operations management experience, • Leadership experience in hospitality, including recruiting and retaining staff At Atria, we are proud to offer every member of the Atria team: • Excellent health and wellness benefits, 100% paid by Atria effective date of hire, • Flexible Time Off, • 401k contributions and 4% match starting after 6 months, • Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure, • Fitness Perks including Wellhub +, • Time to give back and make an impact in underserved communitiess

Job Description This position will be part of the production team and will help to execute packaging artworks. All artwork executions are coordinated to maintain the integrity of the approved designs and themes. The production artist must thrive in a professional, fast-paced environment, juggling multiple projects. The production artist performs digital page layout and brand extensions to approved design files using desktop software applications. Work is typically performed under minimal daily supervision, receiving guidance from manager/supervisor about the work that needs to be completed. Pre-flight and Organization of Incoming Jobs • Check customer supplied files when starting a new job, and compare it to the supplied hard copy for any differences and size conformity, • Ensure that job instructions are aligned to artwork supplied and/or referenced, • Verify colors used and check the resolution of any CT’s Production Art • Receive product definitions from sales, project managers or production managers, • Manipulate files to match customer specs, • Adjust art to meet minimum type and line thickness accordingly based on specifications for different types of printing and client requirements, • Assign color builds and Pantone ink swatches to art elements, • Apply art to printer supplied die drawing, • Files must be organized to follow defined job folder and server structure and properly prepared for achieving upon completion of project, • Output proofs as needed for internal checks and as specified on the order for customer review and approval Completed Job Quality Control Check • Check job to ensure accuracy of copy, content, color designations, and job data / labels if applicable, • Ensuring the accuracy of the final data deliverable such as, but not limited to, PDF, AI, EPS, FTP upload and CD upload, • Ensuring common elements are respected, • Responsible for ensuring that all required checklist(s) are completed accordingly and in full, with any errors found subsequently corrected, • Flag any errors or deviations from standard work procedures to the Production Manager/Supervisor Step into a creative production role where precision meets purpose. Start your journey with SGS&Co today!

Job DescriptionPlease read entire ad before applying: Clinton St. Baking Co. seeks speedy, detail-oriented servers with bartending experience for our bakery cafe/restaurant. We are an award-winning high-volume chef-owned/operated restaurant & cafe with a global clientele. You should be FRIENDLY, hard-working and gracious. You will be expected to work closely with a team that wears many hats: clearing, running, setting up and breaking down the dining room and bar, etc. This is truly a team-based restaurant and we are looking for a candidate who works extremely well with others. PM availability is a MUST. Position requires: Experience in a full service, high volume restaurant as a server, preferably New York City Passion for food & wine Impeccable service standards and attention to detail Clean work habits and personal grooming Resourceful and well-organized Personable, outgoing, energetic team player with a positive attitude Ability to delegate to service support staff Ability to multitask in a fast paced environment Ability to communicate effectively Full time, flexible availability to work.

Job Description We are looking to hire a passionate Sommelier! WS New York is a restaurant and private club concept in Hudson Yards. WS New York has unparalleled access to the finest wines and spirits, world-class dining, and one-of-a-kind cultural events. This will be a truly unique destination bound to become one of the world’s most coveted private clubs and restauranThis is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our team members and provides opportunities for education and advancement in the hospitality business. We are extremely excited to build this team and create memorable experiences for all. Role Summary As a key member of the WS team, A WS New York Sommelier should be fully aware of their position within the team as a leader and role model. The primary responsibility of a WS Sommelier is to provide an exceptional wine experience while ensuring the WS New York wine standards are being adhered to during service. Sommeliers will be recommending, describing, and serving fine and rare wines to the highest standard. Sommeliers will feel competent in recommending exceptional food and wine pairing and show excellent time management skills in ensuring the order of service is followed. Strong knowledge of the menu and bar drinks as well as an understanding of the responsibilities of other WS team members is key in providing world-class wine service. Our goal is to make everyone feel welcome, comfortable, important and relaxed while exceeding expectations of all. Key Responsibilities ● Maintain a high level of hospitality and professionalism with each member, team member, and guest. ● Protect the privacy of our members, teammates, and guests at all times. ● Act as a role model for servers, server assistants, and the bar team in providing outstanding wine service and on-shift behavior. ● Execute outstanding wine service tasks in a professional and elegant manner – including decanting, pouring, using necessary tools to open old and rare bottles. ● Maintain a ‘keen eye’ to ensure glassware, tools, service and beverages are of a WS New York standard. ● Be ready for service anywhere in WS New York and willing to provide outstanding service. ● Attend all scheduled Sommelier and team meetings. ● Arrive to each shift ‘floor ready’ – impeccably groomed, maintain good hygiene, upright posture and have required uniform and wine tools. ● Prepare and present informative wine classes, for both the Dining Room and Sommelier teams. ● Develop and retain an overview knowledge of all food, (non-wine) beverage, and dietary restrictions to answer member and guest questions. ● Offer recommendations, take orders, and develop relationships with members and guests to deliver personal and notable experiences. ● Work seamlessly and communicate with Managers, Servers and Server Assistants to assure members and guests have a valuable overall experience. ● Execute cellar maintenance, appropriate duties and side work, as assigned by the Head Sommelier. ● Complete a post service report, building team knowledge of rare wines tasted and to enhance our guests’ experience. ● Join the Head Sommelier/Beverage director in tasting and producer events when appropriate. ● Attend Food and Team training opportunities. Requirements ● 4+ years of sommelier experience in a Fine Dining and/or high-volume establishment ● Positive attitude, a sense of responsibility and ownership of the position ● Appetite for creating memorable moments of hospitality for our guests ● Desire to learn and grow within the position and restaurant ● Exceptional wine knowledge and service skills ● Knowledge and passion for beer, coffee and craft cocktails ● Understanding of classic food, wine service, pairings and service ware ● Experience with POS system ● Team-oriented with a strong sense of punctuality and reliability ● Demonstrate a sense of urgency and strong work ethic in order to keep up with high volume ● Ability to navigate a fast-paced environment while being respectful professionalism and genuine attitude towards members and colleagues ● Must be impeccably groomed, maintain good hygiene, upright posture and have required uniform and tools ● Must display the image and philosophy set forth by the owner and the restaurant management team ● Fluent in both written and spoken English ● Be able to safely lift and easily maneuver plates, cases of water, chairs, linen and dining room tables. Up to 50 pounds ● Be able to work in a standing position for long periods of time (up to 8 hours) ● Must be comfortable with repetitive motions (such as walking, bending & standing) ● WS New York enforces a zero-tolerance policy with regards to discrimination and/or harassment in any form In accordance with the NYC Covid-19 Vaccine Mandate, all food establishment employees are required to show proof of Covid-19 vaccination. WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Description Job Title: FOH Shift Lead Reports To: GM and AGM This position requires hustle, grit, and a can-do attitude to create legendary guest experiences. The FOH Shift Lead brings a positive approach, high standards, and a know-how of all FOH positions to the table. This junior leadership position is for an hourly team member on the rise. FOH Shift Leads uphold the Roberta’s standard when in the absence of the AGM and GM: that is, treating guests in a manner one would treat friends and family in the comforts of one’s own home. FOH Shift Leads are professional, welcoming, and fun! QUALIFICATIONS: * Strong leadership skills and detail oriented * Strong organizational and problem solving skills * Requires minimal supervision to succeed * 3+ years of FOH experience across various positions, high volume preferred * Food Handlers Certificate that meets local requirements * Must be available on holidays, nights and weekends PHYSICAL REQUIREMENTS: * Must be able to work on your feet for at least 10 hours * Must be able to move, pull carry or lift of up to 40 pounds on occasion and 15 pounds regularly DUTIES & RESPONSIBILITIES: * Create a rhythm and an energy that is on brand for Roberta’s * Ensure the restaurant is clean and the ambience is just right * Run FOH without support from a salaried leader * Make sure every guest leaves a raving fan. * Provide high level guest resolution for any issues * Print and revise a menu if needed * Ability to work and support all FOH positions including host, server, back waiter, bartender and expo * Set up and shut down the FOH, delegating tasks for the most efficient operation * Cut appropriate personnel when slow and manage breaks daily * Communicate with team members and support/lead an effective pre-shift * Support the training and development of new hires and trails.

Job Description Job Title: FOH Shift Lead Reports To: GM and AGM This position requires hustle, grit, and a can-do attitude to create legendary guest experiences. The FOH Shift Lead brings a positive approach, high standards, and a know-how of all FOH positions to the table. This junior leadership position is for an hourly team member on the rise. FOH Shift Leads uphold the Roberta’s standard when in the absence of the AGM and GM: that is, treating guests in a manner one would treat friends and family in the comforts of one’s own home. FOH Shift Leads are professional, welcoming, and fun! QUALIFICATIONS: * Strong leadership skills and detail oriented * Strong organizational and problem solving skills * Requires minimal supervision to succeed * 3+ years of FOH experience across various positions, high volume preferred * Food Handlers Certificate that meets local requirements * Must be available on holidays, nights and weekends PHYSICAL REQUIREMENTS: * Must be able to work on your feet for at least 10 hours * Must be able to move, pull carry or lift of up to 40 pounds on occasion and 15 pounds regularly DUTIES & RESPONSIBILITIES: * Create a rhythm and an energy that is on brand for Roberta’s * Ensure the restaurant is clean and the ambience is just right * Run FOH without support from a salaried leader * Make sure every guest leaves a raving fan. * Provide high level guest resolution for any issues * Print and revise a menu if needed * Ability to work and support all FOH positions including host, server, back waiter, bartender and expo * Set up and shut down the FOH, delegating tasks for the most efficient operation * Cut appropriate personnel when slow and manage breaks daily * Communicate with team members and support/lead an effective pre-shift * Support the training and development of new hires and trails.

Job Description Job Title: FOH Shift Lead Reports To: GM and AGM The FOH Shift Lead brings a positive approach, high standards, and a know-how of all FOH positions to the table. This junior leadership position is for an hourly team member on the rise. FOH Shift Leads uphold the Roberta’s standard when in the absence of the AGM and GM: that is, treating guests in a manner one would treat friends and family in the comforts of one’s own home. FOH Shift Leads are professional, welcoming, and fun! QUALIFICATIONS: * Strong leadership skills and detail oriented * Strong organizational and problem solving skills * Requires minimal supervision to succeed * 3+ years of FOH experience across various positions, high volume preferred * Food Handlers Certificate that meets local requirements * Must be available on holidays, nights and weekends PHYSICAL REQUIREMENTS: * Must be able to work on your feet for at least 10 hours * Must be able to move, pull carry or lift of up to 40 pounds on occasion and 15 pounds regularly DUTIES & RESPONSIBILITIES: * Create a rhythm and an energy that is on brand for Roberta’s * Ensure the restaurant is clean and the ambience is just right * Run FOH without support from a salaried leader * Make sure every guest leaves a raving fan. * Provide high level guest resolution for any issues * Print and revise a menu if needed * Ability to work and support all FOH positions including host, server, back waiter, bartender and expo * Set up and shut down the FOH, delegating tasks for the most efficient operation * Cut appropriate personnel when slow and manage breaks daily * Communicate with team members and support/lead an effective pre-shift * Support the training and development of new hires and trails.

Job Description Job Title: FOH Shift Lead Reports To: GM and AGM This position requires hustle, grit, and a can-do attitude to create legendary guest experiences. The FOH Shift Lead brings a positive approach, high standards, and a know-how of all FOH positions to the table. This junior leadership position is for an hourly team member on the rise. FOH Shift Leads uphold the Roberta’s standard when in the absence of the AGM and GM: that is, treating guests in a manner one would treat friends and family in the comforts of one’s own home. FOH Shift Leads are professional, welcoming, and fun! QUALIFICATIONS: * Strong leadership skills and detail oriented * Strong organizational and problem solving skills * Requires minimal supervision to succeed * 3+ years of FOH experience across various positions, high volume preferred * Food Handlers Certificate that meets local requirements * Must be available on holidays, nights and weekends PHYSICAL REQUIREMENTS: * Must be able to work on your feet for at least 10 hours * Must be able to move, pull carry or lift of up to 40 pounds on occasion and 15 pounds regularly DUTIES & RESPONSIBILITIES: * Create a rhythm and an energy that is on brand for Roberta’s * Ensure the restaurant is clean and the ambience is just right * Run FOH without support from a salaried leader * Make sure every guest leaves a raving fan. * Provide high level guest resolution for any issues * Print and revise a menu if needed * Ability to work and support all FOH positions including host, server, back waiter, bartender and expo * Set up and shut down the FOH, delegating tasks for the most efficient operation * Cut appropriate personnel when slow and manage breaks daily * Communicate with team members and support/lead an effective pre-shift * Support the training and development of new hires and trails.

Job Description This role is a full-time HYBRID position. Can also be located within a reasonable distance of one of our client's offices in the Eastern or Central times zones, with the expectation to be in the office 3 days/week. AEC Design Technology Solutions Support Team has the primary responsibility to install, configure, and maintain all AEC software used throughout the company. This role will assist to budget, advise and manage licensing for all supported titles. The IT AEC Support group is also responsible for configuring all AEC software on stand-alone computers and VMware desktop environment. Position responsibilities include, but not limited to: Required experience and skills include: • Regularly communicate with employees and clients from state, municipal and consulting agencies to determine project expectations, • Ensure all AEC software and licenses are up to date, • Communication with software vendors to address software support matters, • Minimum of 5 years’ experience in a similar role is required, as well as a Bachelor's degree in Technology or similar study, • Experience with software packaging and familiarity with SCCM is preferred, • License Mgt, • License Server Mgt, • Product Support, • Working with Product Vendors, • Experience Installing AEC Software, • Primary Focus is Autodesk Suite of applications

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job Description We are seeking a highly skilled Level 3 IT Support Engineer to serve as a senior escalation point for complex technical issues across a multi-site environment. This role requires deep expertise in infrastructure, networking, security, and systems administration, with the ability to lead incident resolution, mentor junior technicians, and support business-critical healthcare operations. Experience supporting Dental and/or Medical practices is strongly preferred, including familiarity with EHR/PMS systems, clinical workflows, and healthcare compliance requirements. Key Responsibilities Advanced Technical Support & Escalation Act as the highest-level escalation point for complex desktop, server, network, and application issues Troubleshoot and resolve advanced issues involving Active Directory, Azure AD, Group Policy, DNS, DHCP, and identity systems Lead root cause analysis (RCA) and implement permanent corrective actions Handle high-impact incidents with urgency and professionalism Infrastructure & Systems Engineering Design, deploy, and maintain Windows Server environments (on-prem and cloud) Support virtualization platforms (VMware, Hyper-V, Azure) Manage Microsoft 365 (Exchange Online, SharePoint, OneDrive, Intune, Defender) Support backup, disaster recovery, and business continuity solutions Networking & Security Diagnose and resolve advanced network issues (firewalls, VPNs, VLANs, routing) Experience with firewall platforms such as Meraki, SonicWall, Fortinet, or Palo Alto Implement and support security controls including MFA, EDR/XDR, DNS filtering, and email security Assist with security incidents, investigations, and remediation efforts Healthcare Technology Support (Preferred) Support Dental and/or Medical IT systems such as: Dental: Dentrix, Dentrix Ascend, Eaglesoft, Open Dental, Dexis, imaging systems Medical: EHR/EMR platforms, practice management systems, clinical applications Understand clinical workflows and minimize disruption in patient-care environments Ensure systems align with HIPAA and healthcare compliance requirements Leadership & Mentorship Mentor Level 1 and Level 2 technicians Assist in creating documentation, SOPs, and knowledge base articles Participate in technology planning, standardization, and lifecycle management Collaborate with vendors and third-party partners Required Qualifications 5+ years of progressive IT support experience, including Level 3 or senior engineering responsibilities Strong expertise in Windows Server, Active Directory, Microsoft 365, and networking Proven ability to troubleshoot complex, multi-system issues independently Excellent communication skills and customer-facing professionalism Experience working in structured ticketing systems and following SLAs Preferred Qualifications Dental and/or Medical IT experience Healthcare compliance knowledge (HIPAA, HITECH) Experience in multi-site or MSP environments Certifications such as: Microsoft (Azure, M365) Cisco / Meraki Security certifications (Security+, CISSP – a plus) Experience with automation, scripting (PowerShell), or RMM tools What Success Looks Like in This Role Critical issues are resolved quickly with minimal business impact Infrastructure is stable, secure, and well-documented Junior technicians grow through mentorship and guidance Healthcare systems remain reliable, compliant, and optimized. Just tell me where this is going.

Job Description JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist II applies systems analysis techniques and procedures to determine hardware, software, or system functional specifications, and design, document, develop, test, or modify computer systems based on user or business specifications. The IT Support Specialist II also serves as the lead for the setup, configuration, and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper computer operations for the end user. ESSENTIAL FUNCTIONS: • Design, develop, analyze, and create the virtual desktop infrastructure, including hardware and software components based on end user specifications., • Apply system analysis techniques and procedures to monitor the performance of the VDI environment, identify potential issues and recommend solutions to resolve them., • Identify, develop and implement policies and procedures to ensure the security and reliability of the VDI environment., • Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs., • Create and maintain technical documentation and training materials., • Stay up-to-date with new technologies and advancements in the VDI field., • Provide and lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software., • Provide and lead first and second line support to the Funds’ users via telephone, email, and in-person., • Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system., • Monitors system alert management system and responds to alerts for hardware and software issues., • Provide excellent customer service, answer Help Desk phone in courteous and professional manner., • Understand and evaluate end-users’ needs, develop creative technical solutions, and know when to escalate a problem., • Document all requests, including the entire problem solving process., • Learn the software and hardware used and supported by the Funds., • Unpack, setup, connect and test new computers, printers and other peripherals in accordance with user specifications., • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in accordance with user specifications., • Disconnect, move, reconnect, and test workstations and printers for move and change requests., • Maintain and manage computer asset inventory, ensuring that all equipment is set up and maintained within required specifications and Funds standards., • Troubleshoot LAN/WAN basic networking issues., • Troubleshoot printers, scanners, and other peripherals issues., • Responsible for setting up audio/visual equipment for presentations in accordance with user specifications., • Facilitate repairs with vendors., • Perform routine maintenance as needed., • Perform other related duties as assigned., • Provide support after hours, on weekends and through on-call rotation. QUALIFICATIONS: • A+ Certification required, Network+, ITIL and Microsoft Professional Certification are pluses., • 3-5 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis., • Solid background in personal computer hardware repair and/or troubleshooting., • Knowledgeable in computer hardware, operating systems, applications, and networks., • Strong experience with Group Policy Management, MDM, Windows, Windows Server, and Exchange., • Familiar with MS Office, Teams, One Drive, SharePoint Online, and MS Azure., • Familiar with programming languages and/or PowerShell are pluses., • Prior understanding of software deployment, management processes, and/or vendor management are pluses., • Experience with Active Directory configuration, printer server, LAN and WAN networks., • Knowledge of diagnostic utilities and other research tools for troubleshooting and issue resolution., • Offer exceptional customer service to end users by being highly communicative and responsive., • Must be able to multitask., • Ability to work independently and also as a team member with the IT staff., • Excellent organizational and time management skills., • Flexibility and willingness to adapt to change., • Strong analytical skills to resolve problems, identify and document solutions, • Strong interpersonal communication and relationship-building skills. Education and/or Experience: Associates, Bachelors degree in Computer Science or a related discipline. 3-5 years of experience in VDI, IT Support Level 2 or above technical/systems support. Language Skills: Speak, Read, Write and Understand English. Mathematical Skills: Good Reasoning Ability: High Certificates Licenses, Registrations: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environments The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Various work shifts available: Monday-Friday 9:00am-5:00pm, along with a preference of 12:00pm-8:00pm with a rotation on Saturdays.

Job Description What will you do? • Supporting IT equipment in large corporate environment, • Desktop/laptop tech support (Mac and PC), • Windows 7/10 operating systems, • Support mobile devices, printers, scanners, wireless, VPN, etc., • IMAC Support - IT equipment Install/Move/Add/Change, • Maintain repairs, spare parts, and components, • Research and troubleshoot problems, • Maintain system configurations and documentation, • Track and resolve customer incidents and requests through the client's ticketing tool, • Troubleshoot and resolve hardware and software issues for Windows devices, • Backup, restoration, and migration of user data, • Smart Hands support with networking, server, and telecommunications technologies, • Printer and peripheral device support, • Inventory management of IT assets including asset auditing, • Ability to research and follow appropriate KB articles, • Ability to work on-call and other after-hours support needs, • May provide Executive support, • Various other tasks associated with deskside services, • May need to be available to provide support at other client locations as needed, • Other duties as assigned What do you need to succeed? • Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware, • Able to uphold a positive attitude at all times, even under stressful conditions, • Experience supporting remote facilities and users, • Excellent verbal and written communication skills, • High level of professionalism and strong personal interaction skills, • Ability to perform in-depth research and troubleshooting for complex technical issues, • Ability to prioritize and complete all work tasks with minimal supervision, • Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds, • Ability and willingness to learn new technologies, • High School Diploma (required), • Deskside / Desktop / End User Computer experience, ideally in a corporate environment, • Proven ability to handle challenging, rapid-response user support, • Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics • A+ Certification, • Microsoft Certified Professional (MCP), • ITIL Foundations, • Lean Six Sigma Job Requirements: Current Drug & Alcohol Test Background Check • Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware, • Able to uphold a positive attitude at all times, even under stressful conditions, • Experience supporting remote facilities and users, • Excellent verbal and written communication skills, • High level of professionalism and strong personal interaction skills, • Ability to perform in-depth research and troubleshooting for complex technical issues, • Ability to prioritize and complete all work tasks with minimal supervision, • Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds, • Ability and willingness to learn new technologies, • High School Diploma (required), • Deskside / Desktop / End User Computer experience, ideally in a corporate environment, • Proven ability to handle challenging, rapid-response user support

Job Description Company: Schultheis & Panettieri, LLP Position: IT Network Systems Field Technician Job Location: Floral Park, NY Salary Range: $75,000-$80,000 Schultheis & Panettieri, LLP is looking for a full-time IT Field Technician to service our small and medium-sized clients. The right candidate will exhibit a positive attitude while taking responsibility for providing timely service and support to our diverse client base. This position may require the consultant to travel locally up to 40% of the time visiting client sites to perform IT support. IT support will include desktop support and network administration on Microsoft-based servers, workstations, firewalls, backups and all associated hardware and software. This position will allow you to hone your project management skills by participating in the new project life-cycle from inception including the research, design, documentation, configuration, and execution of the projects. The prospective candidate must be detail-oriented, possess excellent communication skills, and will be expected to continue developing their skills while servicing clients in the Long Island & New York metropolitan area. Ideal candidate would be willing to work out of both our Hauppauge, NY and Floral Park, NY offices. Responsibilities • Provide end users' with computer hardware & software help desk support, • Troubleshoot and resolve issues on servers, workstations and network infrastructure, • Setup and configuration of workstations, printers, scanners, etc., • Assist with software upgrades, • Setup and configuration of firewalls, routers, backup devices., • Setting up Hyper-V hosts and servers Knowledge of: • Windows Server Operating Systems, • Firewalls, Routers, and other network devices, • Network Server technology and infrastructure., • Microsoft Office Suite and other standard desktop applications, • Managed Services software. (Labtech, Connectwise), • Backup technologies and Antivirus applications (Datto, Webroot, Avast), • Group Policy and Active Directory, • Microsoft Hyper-V - VMware Virtualization Solutions., • VPN environments including DNS, and TCP/IP, • Ability to continually adapt in a dynamic, fast paced, highly rewarding environment., • Ability to independently analyze problems and provide workable solutions, • Excellent communication skills Schultheis & Panettieri provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionAs THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, and are looking for a System Support Engineer to join our team The System Support Engineer (SSE) manages and oversees daily Support operations for a Clever Device’s customer. The primary function of the position is to oversee the lifecycle, and ultimate resolution, of technical issues reported by the customer. The SSE requires technical proficiency and strong communication skills as they often act as the primary point of contact for reported issues. The SSE shall demonstrate advanced skills in triaging issues, providing customer service, troubleshooting, and problem solving. The SSE needs to effectively maintain a cooperative working relationship with the Clever Devices Development team, fellow SSEs, other Clever Devices employees, and most importantly, our customers. Primary Responsibilities: • Create strong relationships with customer contacts., • Have constant dialogue with customers to understand their business, needs, and to look for any issues., • When issues are reported or discovered, perform system troubleshooting, issue identification, resolution coordination, and keep the customer and internal teams updated with the current status., • Work as a key member of the customer account team to provide a unified front helping the customer support their Clever Devices’ Products. This means knowledge and information is constantly shared between the team., • Use the JIRA ticketing system to open issues, track progress and investigate potential issues. Be efficient with internal resources by investigating existing tickets prior to opening duplicates., • Troubleshoot issues with Clever Devices’ products., • Use logfiles and other inputs to proactively look for trends in fleet data. Also review reported issues for potentially larger issues., • Escalate issues to upper management when required to bring a larger audience to the problem., • Become a subject matter expert regarding our customer specific installations., • Escalate issues via JIRA tickets to get resources from Engineering when required., • Work with Engineering to provide supporting information and log files when an escalated ticket is being worked by Engineering., • Be familiar with user functions related to all Clever products at the customer’s location., • Support the underlying servers that support Clever Devices’ applications., • Understand the onboard bus equipment. Ability to troubleshoot issues with the systems on board including IVN, TSP, APC, Farebox, IP Routers, • Have a basic understanding of the general structure and components of a transit Vehicle. Electrical, J1939, J1708, Ethernet, Multiplexors., • Understand how to make simple queries using SQL Server Management Studio, • Be familiar with string queries and log file analysis techniques., • 5+ years of experience in a technical support or engineering environment which involves hardware, software, data, and communications technologies troubleshooting, • Minimum of bachelor’s level degree in Computer Science, Engineering, or equivalent, • Proven track record of creating comprehensive solutions and establishing priorities that provide the best-balanced solution., • Good communication skills including oral, written, and customer approach, • Familiar with SQL Management Studio and SQL Databases., • Familiar with Server Hardware and Microsoft Server Operating Systems., • Familiar with TCP/IP and network configuration., • Basic understanding of Electronics and reading schematics., • Must be able to travel locally, nationally, and internationally as required., • Must be familiar with Excel, Word, Visio, PPT, Teams, and Outlook., • Experience with Jira and Confluence software., • Familiar with Splunk and data mining using Splunk., • Understanding of Hardware and systems used onboard transit buses., • Understanding of mechanical systems on vehicles as well as Electrical and J1939/J1708., • Coding background. C#, C++, Python., • Familiar with PowerShell scripts., • Familiar with using Grep and string queries., • Understanding of Security fundamentals; Firewalls, AV software, and ACLs., • Familiar with installing and supporting Java, Apache Tomcat, MSSQL., • Familiar with HTML, JSON, XML formats. Clever Devices is an Affirmative Action/Equal Opportunity Employer The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; and, budget. In addition, Clever Devices Ltd. offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered. Many of these benefits are subsidized or fully paid for by the company. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSalary: $40,000 - $60,000 Premier Managed IT Service Company that delivers IT products and services to small businesses in the United States is looking to add an experienced, on-site Help Desk Engineer in New York for one of our clients. This position will provide growth opportunities to other senior technical client-facing roles of our firm and requires a proactive, hard-working individual with a can-do attitude and the ability to wear multiple hats in a fast-paced environment. We are looking for the best and brightest to join our growing team. We demand people who: • Care about our clients, • Are passionate about what they do, • Are team players, and willing to help other team members, • Believe in doing things right the first time, • Are dedicated to continual improvement, • Embody positivity Everyday Duties • Respond to incoming calls and e-mails regarding information technology problems, using help desk software., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications, • Perform basic network administration tasks, such as setting up new user accounts and granting access to network resources., • Communicate with third-party support and PC equipment vendors., • Identify and learn appropriate software and hardware used and supported by the organization., • Provide superior service and customer support, • Diagnose and perform on-site installations, repairs, maintenance, and tasks Qualifications • Previous help desk experience, • Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills, • Highly self-motivated and directed, • Ability to effectively prioritize and execute tasks, • Experience with Windows desktop and server operating systems, including Windows 2016-2022 and Windows 10 - Windows 11, • Experience with Mac OS X Configuration and troubleshooting, • Knowledge of Microsoft Active Directory, • Knowledge of computer hardware, • Good understanding of the organization's goals and objectives, • Experience working in a team-oriented, collaborative environment, • Ability to absorb and retain information quickly, • Ability to present ideas in user-friendly language, • Proven analytical and problem-solving abilities, • Customer service orientation, • Ability to conduct research into a wide range of computing issues as required Education Requirements: Bachelor's degree Preferred Certification Requirements: • A +, • Network +, • Microsoft certifications a plus Job Type: Full-time/ On-Site Salary + Benefits: • $40,000.00 - 60,000.00 /year Some of Our Benefits include • Paid Time Off (PTO), • Access to 401K with match, • Subsidized individual & family health, dental, and vision insurance plans, • Ongoing company-funded professional development & education allowances, • Much more! Must Complete the company Assessment to be considered for hire: #ZR

Job Description Desktop/Networking Technician (Metro NYC and Long Island) compensation: $65K-$75K depending on experience employment type: full-time MSP serving metro-area seeks full-time Network/Server/Desktop Technicians to provide remote & onsite support from our Brooklyn office, for a wide variety of clients and systems. Candidates must have experience working effectively with clients, have excellent troubleshooting and communication skills. The position will be exposed to many different environments/systems, providing ample opportunities for growth and experience. Email resume to with salary history, references and salary requirements. Positions include generous sick/annual benefits, and salary commensurate with experience. Hiring firm is an equal opportunity employer. Typical tasks include: • Installing and maintaining Windows servers, Windows/MAC computers, and Network/Internet infrastructure, • Installing and maintaining software applications (MSOffice, QB...), Office365 Email, server/desktop security tools, • Installing and maintaining SonicWALL Firewalls, VPN connections, managed switches/routers, • Must be organized, attentive, able to communicate clearly and effectively, have excellent troubleshooting skills and experience with a broad range of systems and products., • Must have a valid drivers license and be able to bring an automobile daily to use for local travel to client sites -- expenses reimbursed., • Must have at least three years paid experience providing similar services., • Microsoft MCSA/MCSE certifications or equivalent, • Experience managing Veritas Backup Exec, Carbonite and Acronis backup applications, • Experience installing/configuring SonicWALL firewalls/routers, • Experience installing/configuring Eset NOD32 and Malwarebytes/Threatdown security products, • Experience installing/configuring HP Proliant Servers, MAC computers, • Experience installing/configuring QuickBooks multi-user desktop, • Experience installing/crimping/terminating/testing CAT 6 network cabling Company DescriptionNYC based MSP servicing metro area small business firms since 1980.NYC based MSP servicing metro area small business firms since 1980.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As part of the Enterprise Onboarding Team, the Enterprise Provisioning Specialists work with customers in executing the technical onboarding of Global Relay's services. The Enterprise Provisioning Specialists work in collaboration with the Onboarding Team and customer IT resources to implement services in scope, provide guidance on best practices, and drive implementation progress. Provisioning Specialists are trusted client advisors helping ensure that the solutions meet each customer's unique requirement while setting up services correctly and smoothly. This team is available 24x7 for working with customers globally. The primary function of the Enterprise Provisioning Specialist is to participate in the provisioning of our most strategic and demanding accounts and work to ensure the success of the customer's implementation. Working collaboratively as part of the Enterprise Onboarding Team the Provisioning Specialists will assist in the mentoring of internal resources, and championing Provisioning's requirements throughout the development cycle of Product releases. Your responsibilities: • Responsible for the setup, and implementation of the Global Relay product suite, including third party services., • Provide world class service in the deployment of Global Relay services and resolving customer enquiries., • Build strong relationships with Customers, Partners, and other Global Relay Teams., • Ensure client project deadlines are met in an efficient and professional manner., • Work with clients to determine required workflows and implement solution leveraging best practices., • Assist Business Development on pre-sales solution configurations and proof of concept/trial implementations., • Complete implementations for clients with unlimited number of users and highest complexity., • Validate data and message flow meets compliance requirements., • Ensure errors or omissions in Provisioning documentation or wiki articles are addressed., • Perform peer reviews of new service implementations., • Manage high profile client setups independently while providing guidance to Project Managers and Business Development., • Establish connectivity to, and appropriate archiving from mixed, multi clustered email server environment., • Setup archiving for services requiring Global Relay software deployed in customer environments., • Configure SAML authentication and Single-Sign On integration as well as Directory Sync Services for enterprise customers., • Manage multi-tenant setups with a variety of technical and non-technical contacts., • Attend Sprint demos to champion client and implementation interests to Product., • Review standard release and emergency fix deployment plans and communicate any perceived risks., • Ensure product updates are cascaded into the team's knowledge base and to client facing documentation. About you: • Post-secondary education (minimum of an undergraduate degree is preferred)., • 5+ years Technical, enterprise systems administration experience, • Minimum 2 years SaaS implementations experience which must include experience in a customer facing role., • Adaptability to working with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle., • Ability to understand technical as well as business requirements and accurately capture technical notes., • Demonstrates a history of being able to work effectively with groups with at different levels of technical and process experience., • Strong written, verbal, and inter-personal communication skills, with outstanding telephone and email etiquette., • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Project and Visio), • Strong analytical and problem-solving skills with significant attention to the smallest details., • Strong understanding of domains, networking principles, message flow, email protocols, and DNS., • Advanced knowledge of networking fundamentals (AD, ADFS, TCP/IP, DNS, DHCP, VPN, LDAP, SSO), • Microsoft Exchange, Office365, Google G Suite, and/or Domino Server experience, particularly around journaling, is required., • Proficiency with MS Windows Server / workstations and command line interface., • Cisco IronPort experience, particularly around disclaimer engines and egress filtering, is an asset., • Ability to create and run Excel Macros, create and run scripts to automate tasks, SQL knowledge, and the ability to create and run SQL scripts preferred., • Basic scripting (PowerShell, Perl, VBScript, etc.), MCSE, MCITP, CCNA, PMP and other industry certifications are desirable. Working conditions: Enterprise Provisioning Coverage is needed 24x7 leveraging a follow the sun model. Specialists are required to work professional work days. Weekend and off hours availability for scheduled activities, urgent customer implementation requests, and ad hoc escalations is required. Compensation: Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$90,000—$150,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job Description Compensation: $60,000-$65,000 per year Terms: Full time on-site in Manhattan, flexibility required Benefits: Health insurance, 401k, Paid Vacation, Paid Federal Holidays, Sick Pay Job Overview We are seeking a versatile and proactive IT Specialist to manage all internal IT operations at GLOBAL OPS. This role covers the full life cycle of our IT infrastructure, including laptops, PCs, access control systems, network equipment, servers, and cloud tools. The IT Specialist will ensure all devices and systems are secure, updated, and functioning efficiently while providing day-to-day technical support to our team. Since we now manage all IT internally, this position requires someone who is hands-on, resourceful, and capable of independently overseeing systems, troubleshooting issues, and maintaining a secure and reliable technology environment. Experience with NinjaOne RMM or a similar Remote Monitoring & Management tool is required, as this platform is central to our IT management workflow. Key Responsibilities 1. PC and Laptop Management • Oversee all company laptops and PCs, ensuring proper configuration, maintenance, and updates., • Monitor hardware performance, diagnose issues, and implement solutions to optimize device functionality. 2. IT Support & Troubleshooting • Provide on-site technical support to employees, responding quickly and effectively to IT-related issues and requests. 3. Access Control, Security & Server Management • Manage the company’s access control systems and backend servers., • Implement and enforce cybersecurity protocols to protect sensitive information across all systems. 4. Subscription & Software Management • Oversee and optimize company software subscriptions, ensuring cost-effectiveness and compliance with licensing requirements. 5. Internal IT Operations • Manage all IT functions internally, taking ownership of system protection, cybersecurity best practices, and IT operations. 6. Remote Monitoring & Management (NinjaOne) • Use NinjaOne RMM (orsimilar tools) to monitor systems, push updates, manage end points, and maintain IT security compliance. 7. New IT Projects & Security Systems • Support the planning and implementation of new IT initiatives, including portable control rooms for special events and centralized monitoring systems. 8. Documentation & Reporting • Maintain up-to-date documentation of IT processes, systems, configurations, credentials, and user guides., • Prepare reports on IT activities, issues, resolutions, and recommendations for improvement. Qualifications & Skills • Proven experience in IT management, hardware/software troubleshooting, and network administration., • Required: Experience with NinjaOne RMM or another robust RMM tool., • Familiarity with access control systems, internet/network management, and server administration., • Strong analytical and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work independently and as part of a collaborative team. role with room to grow, we invite you to apply.

Job Description IT Support Technician Bedford-Stuyvesant Restoration Corporation, founded in 1967, is the nation’s first community development corporation nestled in the heart of Central Brooklyn in Bed-Stuy. Located at Restoration Plaza, a 300,000 square foot commercial complex that offers a mix of retail, dining, recreation and entertainment, this historic organization is steeped in its mission to close the racial wealth gap. We provide direct services across an economic mobility platform centered on workforce development, affordable housing/homeownership, community revitalization, small business development and arts and culture to 60,000 people annually. About the Role The IT Support Technician reports to the IT Manager and provides comprehensive technical support across the organization. This role ensures smooth operation of IT systems, supports users with troubleshooting, maintains infrastructure, and manages the organization’s web presence of Bedford Stuyvesant Restoration. Acting as frontline IT support, the position handles day-to-day technical issues, escalates complex problems to senior staff, and contributes to projects that enhance system performance, reliability, and digital engagement. Key Responsibilities ● User & Technical Support ○ Respond to help desk tickets and service requests promptly. ○ Diagnose and resolve hardware, software, and network issues. ○ Provide timely and patient technical guidance to staff explaining technical concepts to non-technical users and escalate advanced issues to the IT manager. ○ Maintain a detailed trouble log of support requests and resolutions. ● System & Network Maintenance ○ Support daily operations of servers, workstations, and network devices. ○ Install, configure, and update hardware/software (PCs, laptops, printers, VOIP telephones, mobile devices, firewalls, routers). ○ Monitor backups, internet access, and system security. ○ Maintain LAN/WAN infrastructure and assist with configuration management. ○ Reorganize and document cabling, racks, and patch panels. ● Web Management ○ Maintain, update content, and optimize the organization’s website for performance, security, and usability. ○ Manage hosting environments, DNS records, SSL certificates, and domain renewals. ○ Oversee CMS platform (WordPress) and ensure proper functionality. ○ Integrate third-party tools (CRM, fundraising platforms, analytics, payment gateways). ○ Track website traffic and performance using analytics tools; provide reports on engagement and conversions. ○ Optimize site structure and content for SEO best practices. ● Collaboration & Projects ○ Assist in planning and implementing upgrades to improve system capacity, speed, and reliability. ○ Provide coverage for IT staff ○ Support cloud-based server initiatives and emerging technology projects. ○ Collaborate with communications/marketing teams to publish timely web updates and campaigns. ○ Research and implement emerging technologies (AI-driven chatbots/tools, automation tools, etc.). ● Specialized Support ○ Configure and support Google Workspace, Microsoft Suite, and enterprise applications (e.g., Financial Edge, Raiser’s Edge). ○ Troubleshoot VOIP systems, audio/video equipment, and lab computers. ○ Act as backup for website, email, and domain-related issues. ○ Support installation and troubleshooting of A/V equipment (LED TVs, projectors, etc.). ○ Perform hardware replacements (hard drives, RAM, motherboards). What you bring to the role ● Bachelor’s degree in Computer Science, Information Systems, or equivalent experience. ● Strong troubleshooting skills in large corporate network environments. ● Knowledge of LAN/WAN, TCP/IP, network topology, and client-server access. ● Proficiency with Windows, macOS, and common enterprise applications. ● Experience with CMS platforms and web development languages are a plus (HTML, CSS, JavaScript). ● Understanding of SEO, analytics, and accessibility standards. ● Ability to learn new technologies quickly and independently. ● Strong communication skills with attention to detail and documentation. ● Ability to work under pressure, manage multiple priorities, and meet deadlines. ● Team-oriented with excellent collaboration skills. ● Experience with firewalls, web technologies, and system security. Benefits (Full time) Health/medical, dental and vision coverage, 12 paid holidays, a generous PTO bank of 4 weeks, paid sick leave, employee discount program, 403B retirement plan, employee assistance program, commuter benefits programs, and other forms of leave and benefits. Hourly Range: $30.22 Application Process: Please include a resume and cover letter outlining your interests and qualifications when applying for this position. I have reviewed the job description as outlined above and understand that I am responsible for all duties as outlined and other tasks as may be assigned. I understand that if I need accommodations to perform the essential functions of my job that I must contact my supervisor or Human Resources as soon as possible to begin an interactive process. By signing this offer letter, I acknowledge receipt of the job description and accept the job offer. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Bedford Stuyvesant Restoration Corporation, its board members, President & CEO, executives and employees are committed to providing equal employment opportunities for all persons regardless of race, creed, color, national origin, sex, ethnicity, gender identity or expression, religion, source of income, sexual orientation, age, disability status, marital status, citizenship status, familial status, military status, domestic violence victim status, predisposing genetic characteristics, employment status, arrest or conviction record or any other characteristic protected by federal, state or local law. Equal employment opportunities extend to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. Anti-Nepotism Policy: Bedford Stuyvesant Restoration Corporation is committed to a policy of employment and advancement based on qualifications and merit and does not discriminate in favor of or in opposition to the employment of relatives.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY

Job Description About Clicrite: Founded by high-level engineers, we reshape IT support for small and medium businesses. We move beyond the usual corporate playbook. Our culture is hands-on, collaborative, and built on real problem-solving. At Clicrite, your ideas and contributions matter. You have a voice in shaping not only your career but also our shared future. Our Core Values: * Bring positive energy to every interaction * Communicate honestly and directly * Foster mutually beneficial relationships * Keep the end user in mind * Take initiative and fill gaps without excuses The Role: As an T2 Helpdesk Engineer, you're more than just a technical expert. You're a pivotal force in delivering outstanding service and driving process improvement. Balancing technical prowess with excellent client interaction skills, you'll be at the forefront of managing and escalating complex IT issues, while also being a proactive solution finder. Responsibilities: * Monitor service tickets and respond promptly and appropriately. * Provide advance technical support remotely and provide onsite support as needed. * Maintain and support clients' server and network environment. * Document all communication and steps taken in the service ticket for future reference. Key Qualifications: * MSP Experience: At least three years of T2 experience within an MSP * Technical Skills: Proficiency in server, firewall, and network troubleshooting (Hyper-V, Sonicwall, Cisco, Ubiquiti), Microsoft Server/PC products, O365, and advanced networking principles * Additional Skills: Exceptional time management, communication, and client relationship skills. Experience with PSA/Ticketing systems and a knack for learning and adapting quickly. Preferred Skills: * Certifications: A+ required; Network+, Security+, or Microsoft certifications desirable. * Software Proficiency: Familiarity with ConnectWise Manage, Ninja RMM, and documentation platforms. HR Information: Salary: $85,000-$100,000 a year depending on experience Full-time, permanent position Schedule: Monday to Friday, 9 AM to 6 PM Eastern In-office position in Hillside, NJ

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Work Schedule & Hours: • Rotating 12-hour shift - 3 days on shift, 3 days off shift., • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search of a Escalation Engineer to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Responsibilities: * Attending customer support requests and service escalations via phone, email or chat. * Attending to alert escalations * Performing server and network troubleshooting remotely * System maintenance * Doing application deployments * Follow change control process * Managing servers and network equipment * Document and follow procedures * Work on projects and tasks assigned in a timely manner Technical skills include but are not limited to the following: * Microsoft 365 Suite * Teams * SharePoint * Outlook\Exchange Online * Intermediate Entra ID knowledge * Intermediate Windows Server administration knowledge * Novice\intermediate Azure environment knowledge * Intermediate networking principles and troubleshooting Qualifications: * Previous experience in IT, customer service, or other related fields * Ability to build rapport with clients * Strong troubleshooting and critical thinking skills * Positive and professional demeanor Other Details about the Job • This is a Full-Time position., • All standard benefits are included such as medical/dental/vision insurance and vacation time., • We encourage and reward professional certifications, • Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered. xnOEy6Gd6c

Job Description Apply Here: Pay: $110,000.00 - $120,000.00 per year Job description: Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers. Skills required: • Strong computer server maintenance experience, • The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification., • Expert knowledge of IT best practices, policies, and regulations, • Willing to train staff, • In-depth understanding of programming, computer science and digital security, • A clear understanding of client/server technology and network architecture, • Good communication, including writing, speaking and active listening, • Strong problem-solving, critical thinking and decision-making skills, • Customer service and interpersonal skills, • Excellent attention to detail, • Great project management skills, including organization, planning, time management and prioritization. The IT Technician is responsible for several different tasks related to overseeing a company’s computer networks and improving the company’s network systems. Some of their daily responsibilities include: • Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs., • Creating rational strategies for upgrading the company’s network software whenever a new update is available, • Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem, • Staying up to date with new network technology and reporting this information to the executive team each quarter, • Working closely with other department Managers to assess the growth needs and maintenance of the company’s network, • Run cables as needed, • Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages, • Create all employee network log ins and door access, • Monitor employee internet usage, • Assist the compliance officer to ensure SRA are performed yearly, • In charge of purchasing and installing all equipment and computer set-ups for employees and physicians, • Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts, • Equipment inventory management, • Assist in Price shopping for new equipment, • Equipment problem trouble shooting, • Equipment installation Pay: $110,000.00 - $120,000.00 per year Benefits: • 401(k), • Health insurance, • Dental insurance, • Vision coverage, • Driver's License (Required) Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Education: • Bachelor's License/Certification: • Driver's License (Required), • VMware Certification (Required), • Microsoft Certified: Azure Data Engineer Associate (Required), • Microsoft Office Specialist (Required) Ability to Relocate:

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Yonkers, NY

Job Description Contract Equity Trading Support Engineer MUST be local to New York City. Hybrid Schedule. Responsibilities: • Provide support for various trading applications, research platforms and Securities Lending applications, including Flextrade, Ullink, Global One and BlueMatrix., • Troubleshoot and maintain Electronic trading networks connectivity, • Install, test, deploy and upgrade software the Equities trading systems. Develop test plans for enhancements & new modules of vendor provided software. Work with users to certify enhancements, • Monitor electronic trading systems and server-side software to ensure that systems are working correctly, • 3+ years of experience developing solutions and supporting an Equity line of business (i.e. US Market Making, ETF, Electronic Trading, Global Program Trading, Options, • Script development experience with excellent usage of SQL, • Understand trading activities and market data feeds, • Fundamental understanding of database modeling and ETL type applications., • Knowledge of FIX messaging protocol, • Proficient in handling regulatory or compliance related requests (i.e. Reg NMS, ACT, CAT), • Experience working on a trading floor supporting mission critical applications, • Experience in at least 1 of the following platforms – Flextrade, Fidessa., • Ullink, • FlexTrade, • Bloomberg DASH, • Global One, • Loanet / Smartloan, • Blue Matrix

Job Description Seeking a well-rounded technical professional with an experienced background in Desktop support and some Server & Network experience. Candidate must be very organized, detail-oriented, diligent and possess excellent communication skills. Must be able to troubleshoot equipment problems in a school classroom environment and travel daily to other schools within the district. In addition to a well-rounded Hardware (Desktops, Notebooks, Chromebooks and Network Printers) and Software background, candidate should have some Router/switching knowledge/experience and Google Chrome Remote Desktop/Chromebooks. MUST have a car and a valid driver's license.

Job Description IT Support Specialist – Level 2 Description: The IT Support Specialist – Level 2’s role is to facilitate troubleshooting and assistance of our client base and provide issue resolution and documentation. This can include receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary. Responsibilities: -Track customer issues and resolutions -Field incoming requests from end users -Perform post-resolution follow-ups to help requests -Coordinate with fellow team members on escalations Minimum Requirements Strong desktop support/implementation skills for Windows 7 -10, Mac OSX MS Office products and Office365 Email knowledge Windows servers (some server installation/maintenance experience preferred) Highly self-motivated, ability to prioritize, and attention to detail Working knowledge of VPN, firewalls, security and network (wired and wireless) troubleshooting 3-5 years' experience in IT help desk, customer service, answering calls and resolving issues remotely Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor General knowledge of ticketing system Effective verbal and written communications A valid driver's license and a reliable car since this position entails occasional traveling to client sites throughout northern NJ

Job Description Job Description 1. Title of Job Engineer, Professional Services < Technical Qualifications > Adjustable to the latest standard of technologies to provide appropriate IT-solutions that meets customers requirement. Microsoft, VMware, Symantec and other major software vendor's product. Cisco, Palo Alto and other major network vendor's devices, software and services. Unix/Linux and Windows server operation and maintenance. Security software and solutions for servers and PCs. Local and Wide Area Network technologies. Virtualization and storage technologies. Must be bilingual in Japanese 2. Reporting This position reports to Manger or General Manager, Professional Services department. Others will be designated by President & CEO if necessary.

Job DescriptionWe are looking for a skilled IT Infrastructure Specialist to join our dynamic team in New York, New York. This role requires a proactive and analytical individual who excels at problem-solving and delivering effective technological solutions. The successful candidate will play a key role in maintaining and enhancing IT systems, while providing hands-on support and fostering collaboration across the organization. Responsibilities: • Oversee and maintain network infrastructure, including Wi-Fi systems, to ensure optimal performance and security., • Support server operations, disaster recovery planning, and implement cybersecurity measures., • Manage user access controls and enforce security policies to protect organizational systems., • Research emerging technologies and recommend solutions to improve IT efficiency., • Maintain detailed documentation of system configurations, processes, and troubleshooting procedures., • Act as the primary contact for third-party IT consultants, ensuring effective communication and collaboration., • Establish and manage relationships with IT vendors to ensure reliable service delivery., • Provide comprehensive technical support and guidance to all staff members., • Contribute to network-related projects, including upgrades, implementations, and system decommissioning., • Ensure compliance with cybersecurity best practices, including endpoint protection and identity management.• Minimum of 3 years of experience in IT support and administration., • Ability to work on-site five days a week for effective collaboration and timely support., • Strong communication skills, both written and verbal, with the ability to engage across all organizational levels., • Proven problem-solving skills and the capacity to work independently or as part of a team., • Demonstrated creativity and innovation in implementing and maintaining IT systems., • Hands-on experience with network projects, including system upgrades and installations., • Deep knowledge of cybersecurity practices, including endpoint security and identity management., • Proficiency in firewall technologies, Active Directory, LAN, Office 365, cloud computing, and system administration.

Job Description Desktop Engineer Location: New York, NY 10004 Salary Range: $85,000 - $100,000 THE OPPORTUNITY Group One Trading is looking to hire a full-time Desktop Engineer who is passionate about all aspects of user support, including monitoring, actively engaging end-users, troubleshooting, and providing a high level of customer service. In this hands-on, front-line support role on our Systems Team, we desire a candidate with strong problem-solving, customer-service, critical thinking, and communication skills who can collaborate across functional groups. WHO WE ARE We are committed to creating a diverse environment and are proud to be an equal opportunity employer. At Group One, we value transparency and collaboration coming from unique perspectives and backgrounds. We hire bright, analytical, and competitive people and train them to be the best in the industry. We strive to create a workplace in which all employees have an opportunity to participate and contribute to the success of the business. A healthy work-life balance is essential to sustaining our work culture and our overall success. We rely on our employees to spur creativity, enhance problem-solving, and help us thrive in the high-pressure trading industry. WHAT WE DO Group One Trading was founded in San Francisco in 1989, and we've become one of the largest privately held options trading firms in the United States, with brilliant people on our team in New York, Chicago, Philadelphia, and San Francisco. We continue to expand our presence on exchanges as the options trading space evolves and grows. Armed with expertise developed through a rigorous training program, our traders provide competitive liquidity across a broad range of securities. We manage portfolios of thousands of securities and electronically stream two-sided quotes across multiple exchanges. Group One is wholly owned by its founders and employees, and all our trading is proprietary, placing both the rewards for our success and managerial oversight directly in our team's hands. THE SKILLSET A broad, multi-platform skill set is what we look for, but there will be plenty of learning opportunities no matter how many of these skills you bring in with you. We also encourage applicants with various levels of technical backgrounds to apply. Our ideal Desktop Engineer possesses the following: • Minimum of 2 years of experience working in a technical role, • Proficient in providing support, troubleshooting, and configuring system hardware, • Expertise in troubleshooting Windows Desktop and Server Operating Systems, including Windows 10, 11, Windows Server 2016, 2019, and 2022, • Knowledgeable in Microsoft Active Directory/AAD/Entra, Azure, DHCP, DNS, Exchange Online, and deployment of Windows Updates, • Familiarity with Microsoft SQL Server & SQL Database Management, • Experience working with a VMware vSphere environment, • Demonstrated proactive problem-solving and critical thinking skills, • Understanding of fundamental networking concepts, including TCP/IP, FTP, and routing, • Ability to lift up to 30 lbs. and crouch beneath desks for equipment installation WHAT TO EXPECT AS A DESKTOP ENGINEER Within 1 month, you complete your initial orientation as well as become familiar with our environment, our infrastructure, and our business. You begin a comprehensive, cross-functional training plan to learn more about every aspect of our firm. Within 3 months, you will be proficient in system monitoring, proactively identifying potential issues in the proprietary trading system and responding effectively to incidents. You will begin to gain confidence in performing software maintenance tasks, troubleshooting basic networking issues, and providing user computer setup support. Additionally, your collaborative skills and proactive problem-solving approach will be evident as you actively engage with teams, contribute to documentation efforts, and propose improvements to enhance system stability and performance. Within 6 months, you will have gained proficiency in troubleshooting complex issues and can provide timely and effective support to all users. Additionally, you will begin to take on a leadership role in collaborative efforts, contributing significantly to proposing system enhancements, and fostering a culture of continuous improvement within the team. This is a hybrid role that requires a significant in-office presence to work directly with our technology team & trading staff, in-person. THE BENEFITS Our Desktop Engineer earns a competitive salary, including a performance-based bonus. We provide fantastic benefits, including 401(k) and Roth 401(k) retirement plans with employer matching, medical, dental, vision, generous vacation time, paid holidays, parental leave, and flexible spending accounts (FSA) for health care, dependent daycare, and parking or mass transit expenses. If this sounds like the right opportunity for you, apply today! Please fill out our initial 3-minute, mobile-friendly application for the Desktop Engineer role. We look forward to meeting you! Job Posted by ApplicantPro

Job Description ***Fixed Term 1 Year The Service Desk Analyst is accountable for supporting and maintaining the following areas: • Provide 1st line (telephone) support and occasional 2nd line (Deskside) support., • Record all incidents and requests in the BMC Helix call logging system., • Assign the incidents and requests that cannot be resolved 1st line to the appropriate teams., • Ensure that customers are kept informed of events relating to their call., • Facilitate communication between the various IT teams, both regional as global., • Proactively engage and work closely with the regional IT Support Officers and IT Operations team, ensuring that the business receives the highest level of service., • Work closely with Belfast Service Desk team for ticket handover and follow-ups., • Coordinate as required with the ITIL Process Management team (including change, release, problem and configuration), • Provide 1st line (telephone support) and occasional 2nd line (Deskside support) for incident resolution. Record all requests for assistance in the BMC Helix call logging system, using the most appropriate source to resolve incidents. Seek assistance from colleagues where appropriate., • Ensure all calls are responded to within a timely manner and within the agreed OLAs., • Facilitate communications between the local / regional IT Officers, the regional Training team and the Global support teams., • Pass calls to 2nd and 3rd line support teams (e.g. Networks, Email, Web, Server) if cannot be resolved first line., • Ensure that customers are kept informed of events relating to their call., • Monitor calls when passed to 2nd and 3rd line teams., • Provide guidance, training and mentoring to other team members as required., • Build and maintain good customer relationships., • Develop a detailed understanding of the business and departments that are supported., • Complete tasks and other assigned work to agreed deadlines Key requirements • Minimum “A” level standard education or equivalent, • Minimum 4/5 years IT experience with at least 3 years’ experience in a 1st line support role., • Soft skills for excellent customer service., • Knowledge of Windows 10, Microsoft Office and remote working via both VPN and Citrix, • Detailed practical knowledge of the Service Desk tools and end-user IT services., • Expertise in the use of Call managing systems., • Active Directory and Remote Exchange Console., • Expected to have a basic understanding of all technologies used by A&O and business working practices., • Experience working within the professional services sector with an appreciation of the demands placed on, • support teams by the business., • Experience of working in an ITIL environment You will stand out if you bring • Strong organisational skills with a proven track record in a challenging support department., • Commitment to rapidly resolve incidents using a logical and structured approach to problem solving., • Ability to make sound decisions under pressure., • Strong commitment to excellent customer service., • An enthusiasm and passion for technology. The ability to promote technology within the firm, using business friendly, • language, • Personal credibility, highly self-motivated, self-starter, who will undertake all activities to the highest professional, • standards., • Excellent communication skills, both orally and written., • Ability to operate within a wider team where there may be ambiguity and conflicting priorities., • Experience of working in a global environment across international locations with an appreciation of multiple cultures.